12 Information Technology Administrator Resume Examples

Five Key Resume Tips For Writing An Information Technology Administrator Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Computer Hardware, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Choose From 10+ Customizable Information Technology Administrator Resume templates

Zippia allows you to choose from different easy-to-use Information Technology Administrator templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Information Technology Administrator resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

 
Nathan Rogers
Information Technology Administrator
Contact Information
Chicago, IL
(920) 555-5041
nrogers@example.com
Skills
  • Network Security
  • Information Technology
  • Cat6
  • Helpdesk
  • Software Applications
  • Technical Assistance
  • Computer System
  • XML
  • Domain Controllers
  • Hardware
 
 
Employment History
Information Technology Administrator2018 - Present
IBM
Chicago, IL
  • Managed the quality assurance team to ensure timely and quality submission of the work products and deliverables to the client.
  • Migrated 1K+ users' data from Microsoft Windows cluster to NetApp Appliance and integrated backup solution using Veritas Backup Exec.
  • Assembled hardware for external customers.
  • Provided support in a 24*7 environment in a Linux Smart Cloud Control Desk(SCCD) optimized system.
  • Monitored Netbackup and EMC Avamar infrastructure for backup failures, network errors, and outages.
  • Provided security compliance support with asset owners using Information Technology Security Automation Solution (ITSAS) tool.
Desktop Support Technician2017 - 2018
IBM
Chicago, IL
  • Managed and tracked hardware inventory.
  • Provided hardware and software support on Win95/98/2000/ME/XP/Vista/Windows 7 and Lenovo specific application.
  • Assist users working remotely with Dial-Up, reconfigure Cisco Wireless Connection and AT&T VPN issues.
  • Maintained and repaired all PC/printer hardware to ensure productivity at all times.
  • Inspected software, hardware, wires, cables, and networks.
Network Support Technician2012 - 2017
Walgreen Co
Oakbrook Terrace, IL
  • Documented troubleshooting processes in accordance with ITIL procedures to create solutions for Service Desk Tier 1 database.
  • Performed software and hardware business analysis.
  • Supported 3000 customers in pre, during and post Windows 7 deployment.
  • Managed the project to migrate all 7 locations to an integrated Windows Server 2008 Active Directory domain.
Education
Bachelor's Degree of Computer Science2009 - 2012
DeVry University
Oakbrook Terrace, IL
 
 
Marie Bennett
Information Technology Administrator
Contact Info
Dallas, TX
(450) 555-8718
mbennett@example.com
Skills
Hardware
Personal Computers
Service Desk
Information Security
Windows
Computer Equipment
Procedures
End User
Information Technology
Desktop
Employment History
Information Technology Administrator2019 - Present
TEKsystemsDallas, TX
  • Moved all computer equipment to another location, setup and verified all the equipment is working.
  • Provided support for Windows, Unix, andIBM AS400 systems.
  • Performed Microsoft Windows XP and Vista Operating system and applications deployment, installation, and maintenance.
  • Established LAN connectivity patching to the switch when required.
Information Technology/Support Technician2017 - 2019
AECOMManchester, NH
  • Developed an online help guide for end users to assist with network security and software use.
  • Diagnose and correct problems with computer hardware and software.
  • Managed WASP inventory and Issuetrak database for accounting purposes.
  • Work closely with IT security teams to ensure all end user stations meet the AV & Patch compliance requirements.
  • Perform Diagnostics and Repairs on various POS related Hardware and Peripheral Devices.
Network Support Technician2015 - 2017
AECOMManchester, NH
  • Provide onsite and remote desktop assistance to identify and repair hardware and software issues on devices running Microsoft Windows OS.
  • Designed and Configured Remote Desktop Services 2012 R2 infrastructure.
  • Developed and maintained a comprehensive operating system hardware and software configuration database/library of all supporting documentation.
  • Clean, modify, and repair computer hardware, including monitors, keyboards, and printers.
Education
Bachelor's Degree of Information Technology2012 - 2015
Southern New Hampshire UniversityManchester, NH
 
 
Denise Phillips
Information Technology Administrator
Columbus, OH
(990) 555-1267
dphillips@example.com
Experience
Information Technology Administrator2016 - Present
Worthington IndustriesColumbus, OH
  • Maintain accurate hardware and software inventories, and insure all software is properly licensed.
  • Managed remote network security of field sales force using Secure-ID and RAS server technology.
Information Systems Technician2013 - 2016
Time Warner Cable EnterprisesColumbus, OH
  • Deployed new desktop hardware and software and inventoried old equipment for pickup and disposal.
  • Provide surveillance/problem analysis of events on national network infrastructure.
  • Answered phones to help customers troubleshoot their video, phone and internet issues.
  • Work in depth with customers over the phone to solve complex computer and VoIP issues pertaining to network connectivity.
Software Support Technician2012 - 2013
Sutherland Global ServicesLas Vegas, NV
  • Helped customers resolve Internet and Cable issues.
  • Ensured design-for-supportability, hardware and software product training, and effective spare parts setup.
Skills
JavaOSUnixInformation TechnologyAssuranceSSLSccmVeritasEnsure ComplianceBackup
Education
Bachelor's Degree In Information Technology2004 - 2007
American InterContinental UniversityChandler, AZ
 
 
Russell Franklin
Information Technology Administrator
Employment History
Information Technology Administrator2018 - Present
Robert Half InternationalSan Francisco, CA
  • Worked daily software, hardware, printer and networking tickets in the hospital environment.
  • Provided remote Level II (basic and escalated) technical assistance and support for 2,500 employees.
  • Contract to hire for Migration of Windows OS XP to Windows 7.
  • Worked with a group of network consultants on Windows Deployment Services (WDS) for outside vendors.
Computer Technician2008 - 2018
AerotekChandler, AZ
  • Install applications and configure customers systems to their required specifications.
  • Re-imaged systems using Windows Server 2012, Acronis, Ghost and OSX server with Deploy studio.
  • Provided second-tier technical assistance for over 1,200 students and over 300 faculty and staff members.
Logistics Coordinator2006 - 2008
Old NavyChandler, AZ
  • Increased sales through acknowledging customers, responding to customer cues, supporting other customer service team members and working quickly.
  • Report any team in need of maintenance or replacement to the Logistics Manager
  • Assisted in supply chain management of merchandise.
Education
Bachelor's Degree In Business1998 - 2001
American InterContinental UniversityChandler, AZ
 
 
Contact Information
San Francisco, CA
(490) 555-1738
rfranklin@example.com
Skills
Purchase Orders
Computer System
Windows
Network Security
Mac
Linux
Ensure Accuracy
OS
Troubleshoot
Tcp/Ip
 
 
Jerry Austin
Information Technology Administrator
Avondale, LA
(900) 555-3256
jaustin@example.com
Skills
Real EstateRisk AssessmentsAppleVeritasHardwareOSVPNPerlNetwork SecurityTechnical Expertise
 
 
Employment History
Information Technology Administrator2011 - Present
Northrop GrummanAvondale, LA
  • Maintain NT 4.0 primary and backup domain controllers, DNS and WINS servers.
  • Performed intermediate level system administrative activities on Linux servers which included rebuilding systems and restoring servers that had become un-operational.
  • Installed and administered UNIX, Linux, and Windows Servers, Exchange, Project Servers, SQL Server and Oracle databases.
Technical Consultant2010 - 2011
DeloitteChicago, IL
  • Maintain project work plan, Project Management Center (PMC), and prepare status reports.
  • Assisted in planning, execution and support of several ICD-10 Readiness Assessments for clients in the Healthcare sector.
  • Solved the Application Engine Bugs.
  • Developed Date Time Picker using Object Oriented JavaScript extensively.
  • Implemented office wide Constituent Management System (CMS) with a long-term sustainability focus.
Unix Systems Administrator2007 - 2009
IPsoftOakbrook Terrace, IL
  • Trained users on effectively using SharePoint for document management, reporting and site updates.
  • Maintained (SLES 9) and Windows Servers.
  • Managed and troubleshoot VMware Infrastructure and ESX server operations in multiple clusters.
  • Monitored Hardware console for any hardware issues.
Education
Master's Degree of Information Technology2009 - 2010
DeVry UniversityOakbrook Terrace, IL
Bachelor's Degree of Computer Science2004 - 2007
DeVry UniversityOakbrook Terrace, IL
 
 
Nathan Rogers
Information Technology Administrator
Contact Information
Chicago, IL
(920) 555-5041
nrogers@example.com
Skills
  • Network Security
  • Information Technology
  • Cat6
  • Helpdesk
  • Software Applications
  • Technical Assistance
  • Computer System
  • XML
  • Domain Controllers
  • Hardware
 
 
Employment History
Information Technology Administrator2018 - Present
IBM
Chicago, IL
  • Managed the quality assurance team to ensure timely and quality submission of the work products and deliverables to the client.
  • Migrated 1K+ users' data from Microsoft Windows cluster to NetApp Appliance and integrated backup solution using Veritas Backup Exec.
  • Assembled hardware for external customers.
  • Provided support in a 24*7 environment in a Linux Smart Cloud Control Desk(SCCD) optimized system.
  • Monitored Netbackup and EMC Avamar infrastructure for backup failures, network errors, and outages.
  • Provided security compliance support with asset owners using Information Technology Security Automation Solution (ITSAS) tool.
Desktop Support Technician2017 - 2018
IBM
Chicago, IL
  • Managed and tracked hardware inventory.
  • Provided hardware and software support on Win95/98/2000/ME/XP/Vista/Windows 7 and Lenovo specific application.
  • Assist users working remotely with Dial-Up, reconfigure Cisco Wireless Connection and AT&T VPN issues.
  • Maintained and repaired all PC/printer hardware to ensure productivity at all times.
  • Inspected software, hardware, wires, cables, and networks.
Network Support Technician2012 - 2017
Walgreen Co
Oakbrook Terrace, IL
  • Documented troubleshooting processes in accordance with ITIL procedures to create solutions for Service Desk Tier 1 database.
  • Performed software and hardware business analysis.
  • Supported 3000 customers in pre, during and post Windows 7 deployment.
  • Managed the project to migrate all 7 locations to an integrated Windows Server 2008 Active Directory domain.
Education
Bachelor's Degree of Computer Science2009 - 2012
DeVry University
Oakbrook Terrace, IL
 
 
Marie Bennett
Information Technology Administrator
Contact Info
Dallas, TX
(450) 555-8718
mbennett@example.com
Skills
Hardware
Personal Computers
Service Desk
Information Security
Windows
Computer Equipment
Procedures
End User
Information Technology
Desktop
Employment History
Information Technology Administrator2019 - Present
TEKsystemsDallas, TX
  • Moved all computer equipment to another location, setup and verified all the equipment is working.
  • Provided support for Windows, Unix, andIBM AS400 systems.
  • Performed Microsoft Windows XP and Vista Operating system and applications deployment, installation, and maintenance.
  • Established LAN connectivity patching to the switch when required.
Information Technology/Support Technician2017 - 2019
AECOMManchester, NH
  • Developed an online help guide for end users to assist with network security and software use.
  • Diagnose and correct problems with computer hardware and software.
  • Managed WASP inventory and Issuetrak database for accounting purposes.
  • Work closely with IT security teams to ensure all end user stations meet the AV & Patch compliance requirements.
  • Perform Diagnostics and Repairs on various POS related Hardware and Peripheral Devices.
Network Support Technician2015 - 2017
AECOMManchester, NH
  • Provide onsite and remote desktop assistance to identify and repair hardware and software issues on devices running Microsoft Windows OS.
  • Designed and Configured Remote Desktop Services 2012 R2 infrastructure.
  • Developed and maintained a comprehensive operating system hardware and software configuration database/library of all supporting documentation.
  • Clean, modify, and repair computer hardware, including monitors, keyboards, and printers.
Education
Bachelor's Degree of Information Technology2012 - 2015
Southern New Hampshire UniversityManchester, NH
 

What Should Be Included In An Information Technology Administrator Resume

1

1. Add Contact Information To Your Information Technology Administrator Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Information Technology Administrator Resume Contact Information Example #1
Hank Rutherford Hill
St. Arlen, Texas | 333-111-2222 | hank.hill@gmail.com

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2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Information Technology Administrator Resume Relevant Education Example #1
Bachelor's Degree In Computer Science 2014 - 2016
DeVry University Oakbrook Terrace, IL
Information Technology Administrator Resume Relevant Education Example #2
Bachelor's Degree In Information Technology 2014 - 2016
Southern New Hampshire University Manchester, NH
3

3. Next, Create An Information Technology Administrator Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Top Skills for an Information Technology Administrator
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
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4

4. List Your Information Technology Administrator Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.


Work History Example # 1
Service Desk Analyst
General Dynamics
  • Analyzed user hardware and software needs and tasking appropriate groups with the jobs to fulfill the request.
  • Created SOP for various tier one level user problems for both desktop and thin client environment.
  • Maintained oversight of machine and user accounts in Active Directory.
  • Recruited to a specialized company team to assist in the migration from Windows XP to Windows 7.
  • Interfaced with Navy/Marine Corps Internet Activity Contract Technical Representative for command, serving as department point of contact.

Work History Example # 2
Information Systems Technician
Comcast
  • Managed and Monitored the quality of SLA, AHT, and FCR of 100+ virtual agents.
  • Educated and provided customers with mail server settings in email clients like Outlook Express, Microsoft Outlook, Mac Mail.
  • Maintained network connectivity/authentication, email accounts, and supported all back office technology.
  • Provided Technical Support to Xfinity Internet customers Network troubleshooting Password recovery
  • Gained and practiced experienced in all versions of both Windows and Mac Operating System.

Work History Example # 3
Information Technology Administrator
BioTelemetry
  • Provided backups for 40 Windows 2000 and Windows NT 4 servers.
  • Performed Infrastructure and Application Platform hardening partnering with Security and Vendor teams.
  • Demonstrated experience with user support on help desk, and on a variety of hardware and software applications for desktop workstations.
  • Optimized signal processing parameters using Genetic algorithm Python package under Linux environment.
  • Migrated PCs to Windows 7.

Work History Example # 4
Information Technology Administrator
Texas Instruments
  • Worked with Windows administrators on SharePoint authentication.
  • Installed and configured operating systems such as Sun Solaris and Linux Redhat 7.2.
  • Administered UNIX Email Server Infrastructure within a global corporate environment with over 40,000 mailboxes.
  • Installed, configured, and maintained Cisco network switching and routing equipment, VPN broadband, and dial-up access.
  • Tracked assets, quality, and project process by using Remedy, SharePoint, internal websites, and Excel.

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5

5. Highlight Your Information Technology Administrator Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your information technology administrator resume:

  1. Network 5 Certification
  2. IT Information Library Foundations Certification (ITIL)
  3. Certified Information Technology Professional (CITP)
  4. Certified Network Computer Technician (CNCT)
  5. Cisco Certified Network Associate (CCNA)
  6. Cisco Certified Entry Networking Technician (CCENT)
  7. Certified Information Systems Security Professional (CISSP)
  8. Cisco Certified Network Associate Security (CCNA)
  9. Pro: Windows Server 2008, Enterprise Administrator (MCITP)
  10. Microsoft Certified Technology Specialist (MCTS)

6

6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

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Updated October 6, 2021