Research Summary. We analyzed 3,950 information technology administrator resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like UMB Financial and Nelnet. Here are the key facts about information technology administrator resumes to help you get the job:

  • The average information technology administrator resume is 539 words long
  • The average information technology administrator resume is 1.2 pages long based on 450 words per page.
  • Customer service is the most common skill found on an information technology administrator resume. It appears on 10.4% of resumes.
After learning about how to write a professional information technology administrator resume, you can make sure your resume checks all the boxes with our resume builder.


Information Technology Administrator Resume Example

Choose From 10+ Customizable Information Technology Administrator Resume templates

Zippia allows you to choose from different easy-to-use Information Technology Administrator templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Information Technology Administrator resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Information Technology Administrator Resume

Information Technology Administrator Resume Format And Sections


1. Add Contact Information To Your Information Technology Administrator Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Information Technology Administrator Resume Contact Information Example #1

Hank Rutherford Hill

St. Arlen, Texas | 333-111-2222 |

Do you want to know more?
How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Information Technology Administrator Resume Relevant Education Example #1

Bachelor's Degree In Computer Science 2009 - 2012

DeVry University Oakbrook Terrace, IL

Information Technology Administrator Resume Relevant Education Example #2

Bachelor's Degree In Information Technology 2012 - 2015

Southern New Hampshire University Manchester, NH


3. Next, Create An Information Technology Administrator Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Information Technology Administrator Skills For Resume

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • Troubleshoot Skills

    Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

  • Linux Skills

    Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.

  • Database Skills

    A database is a collection of data and information which makes it easy to view, access, and manage. Databases save a lot of time and can store huge amounts of data. Databases make sorting data easier and stores it in certain fields which narrows the searching criteria. A database usually contains tables, graphs, and columns to display data.

  • Technical Support Skills

    Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

  • OS Skills

    In technical terms, OS stands for "Operating System". It is a software that is used to run programs on the computer. An operating system acts as a link between the user and the hardware components. Windows, macOS, iOS, Linux are examples of an operating system.

  • DNS Skills

    Domain Name Systems, or DNS for short, is the internet's system for converting readable language, i.e.,, to machine language, i.e, 192.168. For a simple analogy, some call it the phonebook of the internet. Any website has its own IP address, for example, 192.168.160. Understandably this is hard to remember. So what a DNS does is link the domain name,, with its IP address, 192.168.160.

Top Skills for an Information Technology Administrator

  • Customer Service, 10.4%
  • Troubleshoot, 6.1%
  • Linux, 4.6%
  • Database, 4.4%
  • Other Skills, 74.5%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume

4. List Your Information Technology Administrator Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any
Work History Example # 1
Information Technology Administrator
Walgreen Co
  • Converted databases from Access 2007 version to Access 2010 version.
  • Worked on Linux server configuring DNS, SSH, NFS, HTTP, LDAP, File system Management.
  • Designed, installed and configured Walgreen's corporate intranet and email infrastructure.
  • Answered questions regarding PC/printer software/hardware issues, and made recommendations.
  • Provided hardware and software technical support to store personnel and field technicians with the equipment located in the stores.
Work History Example # 2
Information Technology Associate
  • Managed content on Microsoft Sharepoint sites within Valassis.
  • Supported BYOD initiative, Blackberry and smart phones i.e.
  • Reported directly to CIO as key member of senior executive team for each segment in the market.
  • Developed the project plan and monitor the progression and assist with testing software.
  • Extracted and interpreted data from various databases for report generation.
Work History Example # 3
Desktop Support Technician
  • Supported Senior Level Executive Officers and provided end-to-end premier desktop and telecommunications support.
  • Assisted field technicians with tech support for customer digital television and wireless internet connections.
  • Used web conferencing with vendors to resolve hardware issues if other than Avaya.
  • Unlocked user's accounts troubleshoot and install printers, determining true paths and permissions for shared files and calendars.
  • Answered inbound technical support calls for AT&T's U-Verse high speed internet, cable and VoIP telephone services.
Work History Example # 4
Information Technology Administrator
General Dynamics
  • Identified vulnerabilities in network of Windows 7 computers using Retina Network Security Scanner.
  • Verified deliveries of hardware and ensured asset tracking and configuration.
  • Installed software updates, configured and maintained Windows images, and resolved software and hardware problems.
  • Reviewed violations of computer security procedures and discuss procedures with violators to ensure violations are not repeated.
  • Developed documentation for start-up, shut down and first level troubleshooting of network processes.

5. Highlight Your Information Technology Administrator Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your information technology administrator resume:

  1. Network 5 Certification
  2. IT Information Library Foundations Certification (ITIL)
  3. Certified Information Technology Professional (CITP)
  4. Certified Network Computer Technician (CNCT)
  5. Cisco Certified Network Associate (CCNA)
  6. Cisco Certified Entry Networking Technician (CCENT)
  7. Certified Information Systems Security Professional (CISSP)
  8. Cisco Certified Network Associate Security (CCNA)
  9. Pro: Windows Server 2008, Enterprise Administrator (MCITP)
  10. Microsoft Certified Technology Specialist (MCTS)


6. Finally, Add a Information Technology Administrator Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

  1. Panasonic Avionics Jobs (18)
  2. UBS Jobs (19)
  3. BB&T Jobs (20)
  4. TEKsystems Jobs (28)
  5. General Dynamics Jobs (20)

Common Information Technology Administrator Resume Skills

  • Customer Service
  • Troubleshoot
  • Linux
  • Database
  • VMware
  • Windows Server
  • Switches
  • Technical Support
  • PC
  • OS
  • DNS
  • SAN
  • Disaster Recovery
  • SQL Server
  • Computer System
  • System Administration
  • SCCM
  • DHCP
  • Tcp Ip
  • SharePoint
  • Desk Support
  • VPN
  • Azure
  • VoIP
  • Lan Wan
  • Mac
  • Firewall
  • User Accounts
  • User Support
  • TCP/IP
  • Unix
  • Microsoft Windows
  • Network Security
  • Security Policies
  • Workstations
  • Network Printers
  • Citrix
  • Network Infrastructure
  • Virtualization
  • Lan
  • Phone System
  • Software Applications
  • NAS
  • Microsoft Exchange
  • Android
  • Provisioning
  • Mobile Device Management
  • Software Issues

Information Technology Administrator Jobs

Information Technology Administrator Resumes FAQs

How Do I Write A Resume As An Administrator?

You write a resume as an administrator by describing your work in administrative roles. You should consider the major responsibilities of your previous work experiences and what skills and knowledge you brought into the role to highlight the value you added.

How Do I Write My Resume For An It Director Job?

You write your resume for an IT director job by describing your knowledge and responsibilities within relevant roles and prior work experiences. You should also include other relevant experience, education, and skills you developed in management-level positions.

What Skills Do You Need To Be A System Administrator?

The skills you need to be a system administrator include knowledge of operating systems, attention to detail, and problem-solving. Those working as system administrators need to solve technical problems under high-pressure environments.

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