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Top 50 Information Technology Administrator Skills

Below we've compiled a list of the most important skills for an Information Technology Administrator. We ranked the top skills based on the percentage of Information Technology Administrator resumes they appeared on. For example, 7.8% of Information Technology Administrator resumes contained Computer Hardware as a skill. Let's find out what skills an Information Technology Administrator actually needs in order to be successful in the workplace.

These are the most important skills for an Information Technology Administrator:

1. Computer Hardware

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high Demand
Here's how Computer Hardware is used in Information Technology Administrator jobs:
  • Diagnosed and replaced faulty computer hardware components and network equipment.
  • Direct employees in locations on troubleshooting computer hardware and software, networking, printing and day to day problems and solutions.
  • Engage with 3rd-party suppliers, such as telecommunications vendors and computer hardware suppliers, as needed during incident management process.
  • Apply knowledge in the maintenance and operation of computer hardware, operating systems, and related software applications.
  • Maintained an existing inventory of all Computer Hardware and Networking equipment on both Government and Corporate Client sides.
  • Manage the operation, troubleshooting, and on site repairs of all campus computer hardware and software.
  • Negotiated with major vendors and service providers to acquire networking and computer hardware, software and services.
  • Install, upgrade, support and troubleshoot HP printers, computer hardware and maintain print server.
  • Acted as primary contact for computer hardware and software problems, as well as network emergencies.
  • Ensured all staff members have necessary computer hardware and software to perform their job responsibilities.
  • Design, configure, and test computer hardware, networking software and operating system software.
  • Provide technical support to end -users regarding computer hardware, software and peripheral equipment.
  • Configured computer hardware, software, mobile systems and applications for new users.
  • Organized all network computer hardware and software upgrades for a staff of 8-12.
  • Installed and configured computer hardware, software, systems, and networks.
  • Installed, modified, and repaired computer hardware and software.
  • Document computer hardware and software.
  • Job Description Installing and configuring computer hardware operating systems and applications.
  • Provided all Microcenter employees with free training and support on a wide range of computer hardware and software issues.
  • Replaced computer hardware components such as memory, cpu, and hard drives.

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2. Customer Service

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high Demand
Here's how Customer Service is used in Information Technology Administrator jobs:
  • Dispatched trucks * Maintained company computers and website * Customer Service Representative
  • Conducted telephonic customer service operations for all AFNET Account Issues/Requests.
  • Exemplified the second-to-none customer service in all interactions with customers.
  • Developed and maintained the customer service database requests.
  • Implemented hosted Customer Service Solution.
  • Provide courteous customer service to the end-user community at all times, either in person, phone, or e-mail.
  • Established great customer service and gave prompt solutions as I notified sales representative or connected to an out bound specialist.
  • Provided phone and desk side support to end users while focusing on providing great customer service.
  • Demonstrate a professional customer service approach with all merchants, corporate shopping center departments.
  • Provided exceptional customer service and routed calls to appropriate levels as needed.
  • Performed hands on management activities and great customer service relationship with clients.
  • Provide excellent customer service and phone etiquette to our clients.
  • Managed three highly skilled and customer service oriented IT professionals.
  • Experienced in Customer Service & Data Entry skills.
  • Manage customer service, technical support for website.
  • Provide customer service duties for clients.
  • Achieved 100% customer service satisfaction.
  • Started as a Customer Service Representative, opening and maintaining 2008-2013 customer accounts.
  • Provided level 2 customer service to Inman plant and Statesville plant.
  • Maintained 17 PC LAN Conducted employee training on various software programs Processing Loan Paperwork Cash Handling/Customer Service/Sales

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5 Customer Service Jobs

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3. Active Directory

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high Demand
Here's how Active Directory is used in Information Technology Administrator jobs:
  • Provided support to Microsoft Exchange/Outlook and Active Directory.
  • Provided Active Directory and Exchange administration.
  • Performed basic Active Directory maintenance.
  • Create new Active Directory domains (2003, 2008, 2012), configuring and maintaining group policy and DNS.
  • Developed new reporting and logging of IDS/IPS, firewalls, Active Directory, Remote Access and system logs.
  • Managed network on Windows Platform (Windows Server 2008 R2) utilizing Active Directory, managed file share/permissions/security.
  • Create and modify RO and RW privileges to share folders and groups in active directory.
  • Created new users, set permissions, and added new devices using Microsoft Active Directory.
  • Design, develop, implement, and maintain Windows 2003-2012 Active Directory and GPO's.
  • Used Active Directory to create and administer NT accounts, mailboxes, and groups.
  • Managed Windows 2003 server environment using Active Directory with DNS and DHCP services.
  • Performed account\group creations, updates, using Active Directory on 2003 Platform.
  • Manage end user accounts and system standards using Windows Active Directory.
  • Created, configured and maintained Domain Controllers and Active Directory trees.
  • Managed and helped maintain a network on Active Directory.
  • Maintain active directory, adding users and maintaining passwords.
  • Managed Zain Iraq Exchange server and active directory and open troubleshooting cases with Microsoft support to fix major issues.
  • Administered Active Directory, DNS, DHCP, Group Policy and Exchange in a multi-forest AD environment.
  • Implemented upgrade for Zain Iraq Active Directory servers from windows server 2008 to windows 2008 R2.
  • Support [ ] Active Directory environment, including support and creation of Group Policy Objects.

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25 Active Directory Jobs

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4. Windows XP

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high Demand
Here's how Windows XP is used in Information Technology Administrator jobs:
  • Troubleshot/Used Windows XP, Access, Excel, Word, Outlook, PowerPoint, MS project, Remedy, Adobe Acrobat.
  • Manage network domain (MS Small Business Server & Red Hat Linux) Windows XP / Vista / Windows 7 !
  • Supported Windows XP Pro, MS Office 2k3, 2k7, MS Project and other various Microsoft Office Products.
  • Perform periodic software and OS upgrades/patches for Windows XP, 2000 and NT4.0 Server and Workstation.
  • Migrated 50+ clients from Windows XP to Windows 7 over the course of two weeks.
  • Installed, configured and maintained Windows XP, Vista and 7 in an enterprise environment.
  • Performed several desktop/notebook installs from Windows XP, Server and Windows 7.
  • Upgraded network work stations from Windows XP to Windows 7.
  • Migrated all desktops from Windows 95/98 to Windows XP Pro.
  • Upgraded entire campus from Windows XP to Windows 7.
  • Support Windows XP machines and Windows Server 2003.
  • Supported Windows XP/Vista/7, Windows Server 2003/2008/2012, SQL 2005/2008/2012, MS Office 2003/2007/2010/2013.
  • Provide Desktop Support for 100+ Users (Windows 2000, Windows XP).
  • Upgrade 300 existing Windows 2000 desktops PC's to Windows XP.
  • Upgraded all PC's from Windows 2000 to Windows XP.
  • Patch all global Windows XP/7 clients and assigned Win2K3/Win2K8 machines using Tivoli (BigFix), including testing and Change Request.
  • Major Accomplishments in the role include: Migrated office from Windows XP to Windows 7 for an office of 60 people.
  • Maintain windows XP/7/8 clients, and Window [ ] R2 servers, and wireless devices, assuring maximum resilience and reliability.
  • Designed/maintained network computer system running windows 2000 server and 10 client computers (windows xp/2000).
  • Transitioned Windows XP machines to Windows 7 for PCI Compliance.

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5. Remote Access

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high Demand
Here's how Remote Access is used in Information Technology Administrator jobs:
  • Enhanced remote access through installation and configuration various remote access solutions.
  • Provided wireless technologies and remote access security standardization for mobile users.
  • Created inventory reports and remote access troubleshooting.
  • Developed project plans to allow for increased employee collaboration and productivity, data protection and security, and remote access.
  • Supported, configured, and managed MS Office 97 / 2000/XP and VPN Remote Access to current and NEW employees
  • Worked with the corporate IT department to ensure connectivity to LAN/WAN resources, site security and remote access availability.
  • Supported over 50 nursing homes via remote access, over the phone, and video conferencing software.
  • Facilitate the initiation of a secure remote access process for all HQ staff members via VPN.
  • Provided support and training for global remote access, web functionality, GroupWise and Exchange/Outlook email.
  • Implemented remote access for agents to have information on end devices while abroad.
  • Supported over 300 employees in person, email, remote access and phone.
  • Configure Mac and Windows computers for remote access through Unix ssh server.
  • Installed Exchange and Domain controller 2003 servers with secure remote access.
  • Configure and Support Remote Access using Aruba and Cisco VPN clients.
  • Introduced, Installed & Configured Remote Access Service throughout Company.
  • Governed Remote Access and permissions for users.
  • Provided administration of global remote access solution-PAL/UUNET-Worldcom.
  • Involved in setting up the VPNs and port forwarding for the remote access of the systems in the office.
  • Manage secure role-based remote access utilizing Aventail's SSL VPN appliances, clustered for load balancing and high availability.
  • Configured RSA FOBs to secure remote access

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7 Remote Access Jobs

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6. Backup

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high Demand
Here's how Backup is used in Information Technology Administrator jobs:
  • Maintained regular inventory of backup logs and regular maintenance checks of backup schedules and backup activity.
  • Perform configuration backups and disaster recovery operations.
  • Perform regular backup operations and testing.
  • Created and maintained custom scripts to create daily, weekly and monthly backups to be stored on Network Attached Storage.
  • Performed daily backups, administrative tasks for clients using VERITAS to perform scheduled backups, and file restores.
  • Performed system maintenance duties such as system backups and file restoration from both disk and tape backups.
  • Maintained Uninterrupted Power Supply (UPS) backup and disaster recovery solutions.
  • Guided company wide change from tape backup system to BDR backup system.
  • Perform all nightly and weekly backups as well as all restore requests.
  • Created backup and recovery program to minimize loss of critical data.
  • Managed Backup and Restoring Data using VEEAM Management Backup Services.
  • Used ArcServe to establish a backup system for the servers.
  • Provide backup to the network administrator.
  • Perform backups on the Exchange server, Sun server, Hirsch sever, and the Accounting server.
  • Set up data backup processes using Backup Exec 2010/2013 and Altaro Hyper-V backup software.
  • Created and maintain the documentation for the IT Backup Administration responsibilities.
  • Performed nightly system backup and maintained offsite backup storage.
  • Perform nightly backups using Crashplan Enterprise.
  • Monitored server backups with VSphere.
  • Created an adhoc file backup system for remote users with unreliable connections.

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33 Backup Jobs

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7. Desk Support

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high Demand
Here's how Desk Support is used in Information Technology Administrator jobs:
  • Provided Help Desk support to 175 users and administered enterprise-wide backup and disaster recovery.
  • Perform help desk support for corporate office and 900+ employees, both locally and remotely.
  • Provided help desk support to over 200 users via phone and email, and on-site.
  • Provide assistance and guidance regarding server up-time and PC workstation help desk support.
  • Provide computer help desk support and technical training on hardware/software to end users.
  • Performed overall IT duties (Password Resets and general help desk support).
  • Help Desk Support due to tremendous high call volume on scheduled basis.
  • Provide entry level help desk support and systems administration support when needed.
  • Provide help desk support to attorneys and staff.
  • Provided help desk support for 350-400 end users.
  • Provided help desk support to resolve service interruptions.
  • Created help desk support using SpiceWorks.
  • Supervised help desk support and vendors.
  • Provided basic help desk support.
  • Lead Systems Administrator for Advantica infrastructure IT operations, maintaining 40+ server systems and Help Desk support of 50+ employees.
  • Provide helpdesk support and resolve problems to the end user s satisfaction.
  • Provided Tier 1 helpdesk support for MTA headquarters & Police department end users
  • Provided helpdesk support for all end users of proprietary software.
  • Provided the Tier 3 level helpdesk support.
  • Manage IT ticket system for help-desk support for North America.

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1 Desk Support Jobs

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8. Network Printers

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high Demand
Here's how Network Printers is used in Information Technology Administrator jobs:
  • Maintained and configured network printers.
  • Reconfigured network printers to install automatically via GPO on client computers based on AD OU s and office locations.
  • Managed floor systems in production area and maintained all network printers and phone system, and supported LAN/WAN
  • Maintain and resolve any issues with network printers, scanners, fax machines and copiers.
  • Repair workstation, network printers, laptop, and ensured network connectivity.
  • Mapped network printers, installed applications, keyboard mouse and docking stations.
  • Configure all network printers on file and share servers.
  • Installed and maintained the network printers and wireless network.
  • Maintained collateral equipment such as network printers and scanners.
  • Installed of network printers and sharing of local printers.
  • Involved in Configuring and Managing the Network Printers.
  • Network Printers: Installed HP network printers.
  • Manage network printers, desktops and laptops.
  • Installed and supported Win 95, 98, NT, 2000, MS Office, Accounting Software, and network printers.
  • Connect network printers and troubleshoot printer problems Control Student laptop inventory.
  • Configure external peripheral devices to include: IPhones, cameras, tablets, remote users, and network printers.
  • Deployed Network Printers to the network with static IPs for distributed printing solutions via GPO with Print Management.
  • Administered help desk software, inventory of PC's, network printers, and IT assets in Spiceworks.
  • Lead IT project to consolidate printing to network printers instead of local printers in each office.
  • Set up, installed, and repaired all PC's, WAPs, and network printers.

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9. PCS

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high Demand
Here's how PCS is used in Information Technology Administrator jobs:
  • Planned/acquired/installed security controls and monitoring options for individual PCs and network.
  • Provided technical support for clients PCs using IPX/SPX, NetBIOS and TCP/IP protocols on DOS, Windows and OS/2 platforms.
  • Constructed, managed four (4) interconnected networks supporting four campuses (150 Macs, 500 PCs).
  • Installed, configured, and maintained PCs, file servers, network cabling and Ethernet networks.
  • Installed and configured micro-based peripheral equipment, desktop PCs, monitors, and HP LaserJet printers.
  • Standardized all locations on Dell servers, laptops and PCs; saving company $35K annually.
  • Structured, maintained, and updated ICEX Office Database and Communications server and client PCs.
  • Support and administer all ReliaMax network systems, servers, PCs, printers and phones.
  • Daisy-chain PCs to VoIP phones to reduce network cabling costs.
  • Configured desktop and notebook PCs according to standard setup.
  • Upgrade and maintain desktop PCs and mobile devices.
  • Setup/configured PCs, servers, phones and extensions.
  • Managed PCs, desktop applications and servers.
  • Planned, organized and distributed PCs.
  • Maintain, install, and repair HHP, hand held and PCS Scanners, and all rs-232 Comm boxes.
  • Work with EPO (McAfee), managing over 1000 PCs/Servers making sure they are complaint.
  • Set up staff workstations with PCs, Macs, phones and laptops.
  • Imaged laptops and PCs using Symantec Ghost; copying entire drives, partitions, folders, and files.
  • Exchange email administration MS Windows Active Directory configuration for new and current users and PCs.
  • Installed and maintained 200+ Windows-based Pcs as well as 12 Windows-based servers.

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3 PCS Jobs

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10. Database

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high Demand
Here's how Database is used in Information Technology Administrator jobs:
  • Performed network analysis on enterprise networks to characterize database communication issues.
  • Created and databases integration with current database platforms.
  • Maintained secure database for customer/client information.
  • Increased employee productivity by decreasing amount of time taken to complete scanning of all images into the database application.
  • Installed all Video Software and security Software and Keep Database update, Manage Security cam and check daily basis.
  • Updated student SQL database to work correctly, old SQL queries were causing error pages to be displayed.
  • Created and maintained security databases, spreadsheets and other reporting tools for the purpose of user/system access management.
  • Deploy, configure, maintain and administer new and existing servers, databases, storage and backups.
  • Coordinated migration of more than 10,000 records from 8 different Access databases to ICEX-proprietary database BASIN.
  • Migrated to new Windows server 2012 servers managing document on databases and installing software on servers.
  • Performed daily (LAN/WAN) operations system server updates using Microsoft database applications.
  • Developed and supported MS Access Database to assist in the monthly billings.
  • Fixed failing backups of Oracle database using Backup Exec.
  • Extract information from various databases via SQL.
  • Maintained separate database for company PPE.
  • Conduct program installation and documentation for use with multi-application / user database systems.
  • Rebalanced 55 Exchange mailbox databases, containing over 7000 objects, to speed up Exchange backups.
  • Maintained user information in SQL database with MS Access frontend.
  • Managed database content for a CMS.
  • Designed and programmed website/web application Database management Consulting/testing Business Services Website and program automation

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21 Database Jobs

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11. Setup

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high Demand
Here's how Setup is used in Information Technology Administrator jobs:
  • Performed workstation setup including hardware configuration, software installation, and printer and phone connectivity.
  • Performed tasks with MS Exchange, and was responsible for the setup of networks in remote locations in Germany.
  • Provided support by backing up Confidential data, generating daily reports, setup and install video telephony software tools.
  • Participated in conference call meetings with internal and external customers to properly schedule new or changing file transfer setups.
  • Provided Forecasting and created budget for infrastructure cabling, Telephony, networking, Wi-Fi systems, MDF/IDF infrastructure setup.
  • Assisted in the setup and installation of Wireless Access Points (WAP) throughout the company facility.
  • Manage Active Directory; add/delete users, apply security and setup access as determined by Dept.
  • Recognized for crucial setup/development/management for Boeing's 787 DreamLiner Gallery in Everett, WA.
  • Exchange Management Console - Setup and maintain shared mailboxes/distribution lists in Exchange Distribute.
  • Helped Install, setup and run video teleconferencing equipment for Corporate clients.
  • Purchased, assembled, setup and configured hardware computer and server systems.
  • Monitor Microsoft SQL servers; check/setup back-up jobs.
  • Replaced and configured backbone switches for the building, setup VLANs for the separate companies within the building.
  • Tasked with regular travel to setup and deploy new affiliate networks throughout the State of Texas.
  • Provided conference and training room IT equipment setup (laptop, projector and videoconference equipment).
  • Manage and setup the medical software EZclaim for Insurance Claim Process, e-billing process.
  • Use of Active Directory to setup new users on 2005 & 2012 servers.
  • Traveled weekly to remote offices to support users on I.T setups and repairs.
  • Helped setup payroll system with Paychex including an employee handbook.
  • Reload and or setup computers using Altiris software.

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6 Setup Jobs

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12. Email

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high Demand
Here's how Email is used in Information Technology Administrator jobs:
  • Implemented and maintains an engineering collaboration server which links three manufacturing facilities throughout the U.S. Maintains Lotus Notes email system.
  • Tasked with recovering or investigating missing emails that may enter or exit the Department of State network infrastructure.
  • Set up and fully administrated the company's email server with email proxy filter and spam filters.
  • Support of routers, switches, firewall, email server, desktop support to end users.
  • Maintain and support all aspects of exchange server as well as separate email archive server.
  • Configure, monitor, and maintain email applications or virus protection software.
  • Migrated staff to a new AD domain and Exchange email servers.
  • Build up Email Exchange Clustering, backup email per mailbox.
  • Manage and support the Group Network and email system.
  • Migrate all users mailboxes to new Email server.
  • Created email accounts using Exchange Management Console.
  • Managed Rack Space Email Server Operations.
  • Create new user email accounts.
  • Exchange Management Console setup email accounts VPN and encryption setup and support for Laptop Computers and iPad tablets.
  • Implemented Gmail email for users with Google Sync for Outlook and removed the Exchange 2007 platform.
  • Integrate Unity Voicemail on the Cisco Unity Express Network Module.
  • Migrated organization from Zimbra email server to Exchange Server 2010.
  • Support and maintain company wide telephone and voicemail system.
  • Implement Message Waiting Indicators and Voicemail access via SMTP.
  • Monitored Sophos Enterprise Console and Cisco Ironports to maintain network and email security.

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8 Email Jobs

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13. Company Website

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high Demand
Here's how Company Website is used in Information Technology Administrator jobs:
  • Designed, developed and maintained company website.
  • Developed and maintained internal company website using JSP
  • Managed IT operations * Maintained company website
  • Maintain and administrate company website by editing, uploading pictures, keep inventory, and processing orders from company E-commerce website.
  • Designed the layout of the company website for customer purchases and promotional use.
  • Assisted with initial web design of company website along with periodical updates.
  • Managed updates for the company website consisting of over 400+ pages.
  • Revamp company website for a global translation and mobile devices.
  • Maintained Active Directory services, Email services and Company Website.
  • Create daily and weekly promo banners for the company website.
  • Created and maintain company website.
  • Maintained and edited company website and financial software Weekly monitoring of email archiving system to ensure proper operation.
  • Design and implementation of Global Group Policies Design and implementation of company website.
  • Maintained system files and company data records Visually designed and maintained company website.
  • Maintain company website Manage entire purchase of inventory related to hardware, software and other IT supplies.
  • Prepare presentation materials and reports Maintains and updates the company website.
  • Created and designed the company website Backed up important company files Assuring everyday operations run as planned
  • Developed and maintained the company websites using latest advancements in HTML, javaScript, CSS, PHP and mobile responsive techniques.
  • Worked with Engineers to increase usability of Spiceworks and CAD systems Maintaining company website.
  • Construct, Modify & Manage Company Website (www.seie.com).

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14. Troubleshoot

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high Demand
Here's how Troubleshoot is used in Information Technology Administrator jobs:
  • Tracked and analyzed system and network monitoring systems and performed incident triage and troubleshooting with SolarWinds.
  • Provided advanced troubleshooting along with documenting the steps within a ticketing system.
  • Provided on-site server maintenance, troubleshooting various technical problems.
  • Troubleshooted and solved network-related problems.
  • Diagnose, troubleshoot, resolve hardware, software, network or system problems, and replace defective components when necessary.
  • Collaborate with other functional teams to troubleshoot complex support issues, identify root causes and develop mitigation options.
  • Maintain a current and up to day Knowledge Base of critical to common troubleshooting best practices.
  • Maintained LAN connectivity and performed maintenance and troubleshooting on routers, switches and wireless access points.
  • Install, test, maintain and troubleshoot end user workstations and interrelated hardware and software.
  • Created detailed documentation on first level troubleshooting of process to help new staff.
  • Identify and resolve network problems by using troubleshooting tools and utilities.
  • Assist other technicians when required to troubleshoot end user issues.
  • Install, configuring and troubleshooting workstations & servers.
  • Developed a diagnostic and tools troubleshooting CD.
  • Assist with network troubleshooting procedures.
  • Administrated network and troubleshooted related issues Analyzed data and serviced computers as needed, installed and set-up software
  • Assumed responsibility for all troubleshooting and support to enhance productivity and minimizing operating issues. '
  • Worked with VMware in creating labs and troubleshooting areas of physical servers to attain proper resolutions.
  • Provided technical supports to staff, including first and second level network troubleshooting.
  • Answer incoming calls and provide tier 3 Technical support for Wolters Kluwer with problem determination, troubleshooting, and resolution.

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13 Troubleshoot Jobs

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15. Technical Support

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average Demand
Here's how Technical Support is used in Information Technology Administrator jobs:
  • Served as operating system expert, providing technical support for entire organization.
  • Provided AS/400 administration and technical support for international and centralized AS/400s.
  • Provided systems administration and technical support to commercial clients.
  • Negotiated hardware/software service and technical support contracts with vendors.
  • Provided AS/400 administration and technical support.
  • Provided technical support for entire Officer
  • Accepted technical support calls and emails to IT department and managed/tracked issues to resolution using Dell KACE system.
  • Responded to all client requests for technical support by phone, email and the inter-office chat service.
  • Train end users, maintain hardware and software, and provide technical support to all employees.
  • Provided senior technical support to both in-house IS staff and user departments for all network applications.
  • Performed traditional Tier One technical support related to TIMS, Accounts, PFPS\JMPS, etc.
  • Provided user level technical support for end users, computers, printer, etc.
  • Provide technical support for usability issues and critical site problems, as needed.
  • Provided a high level of technical support to various internal and external clients.
  • Provided high level of technical support to business department users.
  • Provided all technical support for networking and computer issues.
  • Train Technical Support and Engineering team on software upgrades for all applications and Nidek proprietary products.
  • Offer technical support as needed remotely, phone and onsite.
  • Provided technical support for Safety departments surveillance systems Installed new Ubiquity wireless infrastructure company-wide.
  • Serve as the upper tier of technical support Oversees designs for Web, Packaging Diecuts and Giftboxes

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7 Technical Support Jobs

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16. SQL

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average Demand
Here's how SQL is used in Information Technology Administrator jobs:
  • Support MySQL production and development database servers.
  • Worked on building the in-house IT Infrastructure Management System (ITMS) based on PHP & MySQL.
  • Develop field automation SCADA system to bring daily field information into a MS SQL 2005 server.
  • Experience with HTML and web design Experience with multiple instances of SQL driven software packages.
  • Developed and maintained Microsoft SQL Server and MySQL databases for ERP and other systems.
  • Provided SQL Database reports that were used to continue or validate various Company I.T.
  • Use of automation software using(Microsoft Access, SQL Server, Automation Anywhere)
  • Managed SQL server and database for external client access and public company queries.
  • Set up new clients using Visual Studio and SQL server for business processing.
  • Designed and developed the company's data system with SQL and Microsoft Access.
  • Developed Database Stored Procedures, User defined functions and Triggers using T-SQL.
  • Maintain and monitored all 3 SQL servers.
  • Maintain databases in SQL 2005.
  • Created stored procedures and views using T-SQL in SSMS for daily reporting request, which improved efficiencies by 80%.
  • Implemented backup systems that were not in place before, such as a SQL backup of our Salesforce enterprise.
  • Work on proposed plans on upgrading web site/ updating access databases to T-SQL.
  • Design, implement and maintain server and network environments utilizing Server [ ] Exchange 2007, SQL [ ] Windows X/7.
  • Installed and configured Microsoft SQL Server databases for ERP (Syspro), Sage Payroll, Unipoint & custom applications.
  • Developed and maintained regional client management database and generated standard and ad hoc reports by creating advanced SQL queries.
  • Supported Windows 7/8.1, Windows Server [ ] SQL [ ] MS Office [ ] and other various Microsoft Office Products.

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15 SQL Jobs

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17. VPN

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average Demand
Here's how VPN is used in Information Technology Administrator jobs:
  • Configured VPN access and resolved connectivity issues.
  • Developed and implemented wireless Pocket PC VPN solution for secure wireless access over cellular networks to client networks.
  • Provide technical assistance to users for network, VPN, web based portal and wireless issues.
  • Managed Systems when set up the LAN/Wan/ VPN for 80 users in different environments, windows/mainframe.
  • Provided users with remote access using RSA (v. 6.1) tokens and Checkpoint VPN.
  • Configured and installed SonicWALL SSL VPN Devices to corporate networks for mobile user access.
  • Configured and managing the VPN with Cisco devices in different branches of the UAE.
  • General software, like VPN and VNC client, install and configuration.
  • Provide remote access by supporting our terminal services and VPN solutions.
  • Assisted with network connection for remote user via VPN.
  • Implemented a VPN solution provided by Positive Networks.
  • Configured and supported VPN connections for remote workers.
  • Blackberry and VPN synchronization and access.
  • Installed network, VOIP, VPN for showroom located in NY.
  • Provided high speed and dial-up via AT&T Global Network Client, Nortel/Cisco VPN.
  • Install network, VPN and firewall including all WAPs in second company location.
  • Implemented new VPN system using Cisco ASA 5505 and Anyconnect software.
  • Configured Cisco VPN Concentrator, ASA/PIX, switch and router equipment.
  • Augmented company backup infrastructure Planned, designed, implemented and supported LAN/WAN, VLAN, VPN networks Maintained Windows [ ] servers
  • Configure and manage cisco [ ] series router on frame-relay VPN -Configure and administered EIGRP routing protocol on cisco routers.

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6 VPN Jobs

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18. Laptops

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Here's how Laptops is used in Information Technology Administrator jobs:
  • Provided hardware/software support, installing, troubleshooting, configuring, replacing and upgrading desktops, laptops, peripherals and VOIP telephones.
  • Installed new user workstations which include configuring laptops, setting up monitors, and configuring desk phones for use.
  • Purchased, managed, installed, and configured desktops, laptops, servers, and network components.
  • Perform advance configurations for Dell servers, desktops, laptops, Tablets, and many other systems.
  • Coordinate and execute preventative maintenance and remedial repairs on computers, laptops, printers, and peripherals.
  • Performed repairs on workstations, laptops, servers, printers, and networking equipment.
  • Re-imaged laptops and maintained hardware infrastructure, for setup of servers and desktop workstations.
  • Administered patching and installed new software releases on all laptops, desktops and servers.
  • Maintain company asset records for computers, phones, laptops, etc.
  • Imaged laptops via Migration Assistance, Carbon Copy, and Ghost.
  • Maintain all workstations and laptops in the chapter.
  • Image desktops and laptops using Ghost 8.0.
  • Tested MCAFEE ENTERPRISE ENCRYPTION for laptops, (warranted our company two free seats).
  • Created, Maintain a FileMaker database to control Inventory of pc s, laptops, and other network devices.
  • Pushed out company images through SCCM tools and experience with Ghost, Altiris in imaging laptops and desktops.
  • Collect company property on last day (access card, laptops, ect.)
  • Administrated Mac and Apple laptops, iPads, networking equipment, mobile devices.
  • Created standard image for multiple new hire laptops and repurposed machines.
  • Completed assigned companywide rollouts of upgraded desktops, laptops, monitors and other computer equipment.
  • Managed a Mojo Help Desk Ticketing System Setup All Desktop & Laptops to be given to new employees.

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4 Laptops Jobs

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19. Domain

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Here's how Domain is used in Information Technology Administrator jobs:
  • Simplified the domain management process by updating documentation and consolidating registrars.
  • Upgraded domain controllers to increase functionality and efficiency.
  • Created WSUS server for Microsoft Updates and added group policy object to have domain servers and workstations utilize this server.
  • Lead IT Admin team (outsourced staff) with management of domain renewals and additional administrative support to IMG globally.
  • Support consisted of administration of corporate LAN at remote facilities with separate domains in a health care environment.
  • Configured EIGRP MD5 Message Authentication between sites to prevent unauthorized insertion of routes into the domain.
  • Perform server hardening test on the critical server in domain as per client requirement.
  • Enforced, manage and edit group policy to entire domain when policies change.
  • Configured, implemented and rolled out McAfee AntiVirus to domain members.
  • Migrated servers and systems to a new AD domain.
  • Migrated servers and users to this new domain.
  • Migrated domain across network to newly updated servers.
  • Created new AD domain and Exchange Server.
  • Maintain exchange server and domain controllers.
  • Manage over 1200 domains globally.
  • Administer multiple Active Directory domains across Dev/QA/Staging/Prod environments.
  • Set up Windows Server 2008 and Active Directory and Domain Controller Configure user policies for more than 28 users.
  • Implement OSPF MD5 Authentication between each OSPF enabled subnet to prevent unauthorized insertion of routes into the domain.
  • Design, implement, maintain, administer, backup, and document CON network system resources in a multi-domain complex environment.
  • Single handedly managed 30+ independent WANs/ LANs/ Domains.

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18 Domain Jobs

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20. Vmware

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average Demand
Here's how Vmware is used in Information Technology Administrator jobs:
  • Provisioned new Virtual servers as needed and supported VMware 5 Farm consisting of 22 Hosts with 400 + Virtual machines.
  • Managed and maintained entire production network comprised of 17 servers, including 11 virtual servers using VMWare with Equal Logic.
  • Utilized VMWare and HyperV to create various server and workstation images for software testing mirroring customer environments.
  • Worked as team to complete conversion to Windows 7 using Microsoft Deployment Toolkit and VMWare tools.
  • Provided Technology Support to corporate environment - Managed Windows 2003 AD network within VMware environment.
  • Experience with VMware Essex 5.0 managing and installing Severs with the ISO server images.
  • Administer and maintain VMware, Active Directory accounts, permissions, and Group Policies.
  • Roll out of VMware virtual machines based as templates.
  • Upgrade existing VMware environments to the latest versions.
  • Managed Company Virtual Servers with VMware Workstation.
  • Build out VMware infrastructure from the ground up, including vCenter, storage and server configurations.
  • Implemented VMware High Availability, Fault Tolerance, Host and Storage vMotion, and Storage DRS.
  • Work with VMWare to build VMs according to specs provided by vendors.
  • Upgraded VMware 4.1 environment to to 5.5 in conjunction with MSP.
  • Build and configure VMWare ESXi host servers based on business requirements.
  • Install and support VMware ESXi servers.
  • Upgraded VMWare cluster from vSphere 5.1 to 5.5.
  • Build image and deploy Windows Servers both in a physical and virtualized (VMware vSphere 5.x) environment.
  • Deploy and maintain multiple VMware servers: ESXi/VSphere (version 5.1).
  • Manage the VMWare environment using the VMware vSphere client.

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4 Vmware Jobs

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21. User Accounts

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Here's how User Accounts is used in Information Technology Administrator jobs:
  • Created and deleted user accounts and assigning appropriate security rights.
  • Processed new user accounts to create network and e-mail accounts into the Active Directory User and Computers Administration Tool.
  • Set up user accounts and maintained through active directory; and managed user permissions via exchange server.
  • Managed user accounts within Active Directory, Group Policy and Microsoft Exchange and maintained software license database.
  • Manage and create computer and user accounts as a domain administrator using Active Directory/Net IQ DRA.
  • Manage user accounts, groups, print queues and controlling access rights using Active Directory.
  • Assist in administering and maintaining end user accounts, permissions and access rights.
  • Created user accounts, email distribution groups, security groups using Active directory.
  • Performed systems administration, creating, modifying, and deleting user accounts.
  • Manage user accounts, permissions, email, anti-virus, anti-spam.
  • Audit active user accounts in MS Exchange and Active Directory.
  • Administer User accounts and domain access privileges for 28 users.
  • Create, change, and delete user accounts per request.
  • Created and maintained user accounts through active directory console.
  • Handle User Accounts for MS Office Security Policy.
  • Managed user accounts via Windows Active Directory.
  • Managed user accounts and security groups.
  • Create and manage the user accounts.
  • Managed 1150 elevated user accounts and resolved 1764 trouble tickets in BMC Remedy ITSM (IT Service Management).
  • Managed internal company user accounts, logins and passwords.

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15 User Accounts Jobs

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22. Voip

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Here's how Voip is used in Information Technology Administrator jobs:
  • Reduced costs by configuring the VoIP system to upgrade out-of-date software and transition away from the old phone line system.
  • Managed, updated, and maintained Cisco VoIP call manager 3.3(5) and Cisco VoIP phones.
  • Configured NTP server, DHCP server, and TFTP server for support of the VoIP network.
  • Configured and troubleshot 60 Cisco VOIP phones for telecommunication: voice and data circuits.
  • Managed and assisted team of technicians to maintain VoIP network.
  • Support the Cisco VoIP phone system with setup and maintenance.
  • Implement telephony systems based on Asterisk FreePBX VoIP system.
  • Managed SQL2000 environment within the Cisco VoIP environment.
  • Manage digital, analog, and VoIP phones.
  • Manage Samsung OfficeSrv 7200 Digital VOIP phone system.
  • Managed a ShoreTel VoIP phone system.
  • Supported and configured VOIP phone system.
  • Manage and install VoIP network project.
  • Handle IT tasks as needed: VoIP phones, printers, mobile devices, local network, and more.
  • Supported the NEC sv8100 VoIP phone system.
  • Implemented corporate wide Epicor Vantage ERP system, VOIP and Wi-Fi technology.
  • Deploy and provide support for VOIP polycom desk phones.
  • Install, configure and manage Avaya VOIP systems.
  • Maintained Nortel phone system and upgraded to fully redundant Shoretel VOIP phone system.
  • Identified, reviewed and implemented the VoIP phone system, Trixbox by Fonality.

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6 Voip Jobs

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23. Phone System

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Here's how Phone System is used in Information Technology Administrator jobs:
  • Administer ShorTel Phone system moves/adds/changes.
  • Coordinated and supervised the use of contract labor including the installation and service of cabling, printers, and telephone systems.
  • Support HP Backbone Network including Switches and Servers, ShoreTel Phone System, and Desktop Applications to 60 plus Executive/VIP users.
  • Supported the T1 phone system and OS/2 software running Active Voice which included moves, additions and changes of user capabilities.
  • Maintained company server; including database, users, information, backup, printers, and phone systems.
  • Maintained and supported PBX systems settings up voice mail boxes, phone system directories, etc.
  • Developed, supervised, and supported the business network, computer, and phone systems.
  • Deployed Ethernet cabling, wireless 802.11 a/b/g, and phone system applications.
  • Assist users in the use of software, hardware and telephone systems.
  • Train staff in IT and Phone System related questions.
  • Installed cable and cross connects for phone system expansion.
  • Administered the local enterprise phone system.
  • Worked with vendors to procure the best value possible for our IT requirements Limited branch support of Cisco VoIP phone system.
  • Conducted and performed analysis of site telephone systems for the purpose of optimizing services and costs efficiencies.
  • Lead admin for telephony: cellular and hybrid devices, teleconference accounts, phone system and voicemail.
  • Supported two Avaya analog/digital phone systems including day to day changes, and routine backups.
  • Performed and conducted administration, moves and changes to PBX and Avaya Telephone systems.
  • Maintained and added phone and voice mail accounts using Avaya Phone systems.
  • Manage digital and voicemail phone system, DSL connections and firewall.
  • Install and manage hospital s camera software\point of contact for support Support and manage phone system\setup email on mobile devices.

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3 Phone System Jobs

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24. LAN

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Here's how LAN is used in Information Technology Administrator jobs:
  • Performed weekly requirement evaluations in coordination with material operations and planning teams.
  • Participated in project planning and implementation.
  • Participate in the planning and delivery of a full range of network services to the organization according to Army Regulations.
  • Conducted the implementation, planning, design, moves, adds, changes programming, upgrades and purchasing.
  • Managed IT related incidents, breakdowns, implement measures to minimize downtime, disaster recovery plans etc.
  • Provided solutions to the necessity, plans and scope for Oracle finance client and SAP HR/3.
  • Plan and direct activities such as sales promotions, coordinating with other department heads as required.
  • Plan, direct, or coordinate the operations of companies or public and private sector organizations.
  • Prepare project plans and budget cost of Projects and equipment associated with project completion.
  • Plan ahead for application support issues and anticipate potential hot spots in the systems.
  • Maintained and administered NT Network both over LAN and WAN between 5 offices.
  • Planned and tracked IT projects and tickets using SCRUM based project management.
  • Created custom mitigation plans for acceptable risk or overdue updates.
  • Initiated recycling & destruction plan for outdated IT equipment.
  • Updated and defined a Disaster Recovery Plan.
  • Updated and defined a Business Continuity Plan.
  • Maintained software CM process and ensured latest service packs, security updates and other miscellaneous software patches were applied as required.
  • Stabilize network performance through network upgrades, establishing maintenance plans for servers, and reconfiguring firewall settings between both campuses.
  • Provide support to end users relating to hardware and software, computer applications, LAN components and peripherals.
  • Reconstructed and reintegrated LAN, Including new IP blocks, new ISP, and renumbering stations.

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21 LAN Jobs

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25. Security Policies

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average Demand
Here's how Security Policies is used in Information Technology Administrator jobs:
  • Performed system monitoring evaluations and audits to ensure compliance with the corporate security policies and standards.
  • Maintained and monitored all corporate security policies, vulnerability assessments, and audit-related activities.
  • Maintained compliance with security policies and procedures.
  • Implemented group policy and security policies.
  • Evaluate system conformance with security policies.
  • Collaborated with warehouse, finance, sales and executive staff in adhering to industry IT security policies and guidelines.
  • Work closely with all departments to ensure users are trained on company technology and security policies.
  • Created, implemented, and maintained Corporate Security Policies, Procedures, and Guidelines.
  • Monitor operations of all computers and software to include compliance with the security policies.
  • Manage the domain, and security policies within the company's network system.
  • Develop, implement, and maintain system security policies and procedures.
  • Develop, support, and deliver adherence to security policies.
  • Designed and implemented backup, user, and security policies.
  • Develop and maintain security policies and SOP's.
  • Maintain, create and enforce security policies.
  • Provide technical training on risk assessment Manage security policies and procedures.
  • Monitor, upgrade, troubleshoot and maintain/modify security policies.
  • Created and maintained documentation relating to network configurations, networking diagrams, hardware, software, and security policies.
  • Identified potential risks and created security policies, including a backup/recovery process that reduced downtimes to near zero.
  • Established strong security policies with SonicWALL and Symantec products to control sensitive material.

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14 Security Policies Jobs

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26. Internet

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average Demand
Here's how Internet is used in Information Technology Administrator jobs:
  • Add additional NOD's to a network infrastructure topology and technologies for optimal Internet/Intranet connectivity.
  • Provided support to ensure LAN/WAN networking and internet connectivity and data integrity.
  • Install and configure Microsoft Internet Security and Acceleration
  • Designed and distributed Internet Interactive Training Programs to clients throughout multiple locations in the U.S., South America and Germany.
  • Implemented company-wide Internet service, working closely with the ISP to ensure adequate bandwidth and optimal performance.
  • Monitor and control LAN, WAN, network segmentation, and internet access of users.
  • Maintained Voice over Internet protocol, when ever phones dropped or had issues dialing out.
  • Provide computer, network, printer, and internet support for all employees.
  • Designed and deployed Internet gateways and VPN connections at different branch locations.
  • Secure all Internet-facing web servers and applications, and lead incident responses.
  • Monitored network and internet traffic for unauthorized use by employee's.
  • Set up new internet paths in server room.
  • Manage Voice Over Internet Phone server.
  • Performed troubleshooting 24x7, as needed Monitored internet bandwidth utilization using Sonic Wall firewalls.
  • Negotiated a $1,400/mo cost dow for local long distance, T1 & Internet services.
  • Designed and installed LANs, Internet and intranet systems, VoIP communication server.
  • Manage networks to provide best possible internet connectivity and speed.
  • Planned, designed and migrated program for Avis world wide Internet Connectivity as a substitute for their current lease line environment.
  • Designed and installed internet fail-overs for cloud-based POS system and maintained 99% and higher system uptime at all locations.
  • Maintain and support the company's telecom equipment (Internet links, telephone lines, etc.)

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27. Recovery Procedures

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Here's how Recovery Procedures is used in Information Technology Administrator jobs:
  • Key Contributions: Redesigned and implemented a new corporate backup policy including optimized off-site storage and Disaster Recovery procedures.
  • Establish and administer periodical testing of network backup and recovery procedures to protect corporate data and system assets.
  • Organize off-site storage necessary for recovery processes, and oversee development of recovery procedures.
  • Manage disaster recovery functions for information systems and develop recovery procedures.
  • Performed system backups and recovery and created disaster recovery procedures.
  • Implemented comprehensive plans and designs for disaster recovery procedures.
  • Developed and coordinated disaster and emergency recovery procedures.
  • Performed regular system backup and recovery procedures.
  • Provide backup and disaster recovery procedures.
  • Maintain Lawson ERP software, perform restores, implement recovery procedures, handle performance tuning and conduct regular system backups.
  • Help design and implement disaster recovery procedures as well as maintain a current backup of all mission critical information.
  • Assist with the development, implementation, testing, and maintenance of disaster recovery procedures.
  • Develop, review, and certify all back-up and disaster recovery procedures and plans
  • Restart / recovery procedures off all online and batch systems.
  • Assisted in planning, developing, and implementing backup and disaster recovery procedures and support PBXbased telecommunication system.
  • Performed regular system backups and recovery procedures, closely following SOPs to ensure system security.
  • Create backup and recovery procedures utilizing Acronis Advanced Backup software.
  • Maintained backup and disaster recovery procedures using Symantec Backup Exec.
  • Set up & monitor server backups & recovery procedures using SQL queries, Acronis Backup and TrueCrypt Encryption software.
  • Train and mentor IT Data Center team Created Production and Disaster Recovery procedures.

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3 Recovery Procedures Jobs

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28. Firewall

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Here's how Firewall is used in Information Technology Administrator jobs:
  • Encrypted data transmissions and configured firewalls to conceal confidential information as it was being transmitted, effectively eliminating tainted digital transfers.
  • Managed the implementation and monitoring of data security and network Policies and Standards using Sonic Wall firewalls.
  • Maintain Security measures to include Network (Firewalls, Switches, Routers, Wireless) and Data Encryption.
  • Install, configure, and monitor Dell SonicWall firewall appliances at all locations for potential network threats.
  • Configured routers, firewalls, domain name services, e-mail, Web, and ftp services.
  • Upgraded from DLINK (home firewall) to SONICWAL and later upgraded to corporate proxy firewall.
  • Maintain firewall to protect the system from the attacks of malicious hackers or viruses.
  • Administer servers, desktop computers, and firewall configurations along with IP phones.
  • Set up all routing and firewall rules, migrated clients.
  • Implemented and maintained firewalls, switches and security appliances.
  • Configure and troubleshoot Cisco switches, firewall and routers.
  • Administered a 200+ node network including firewalls.
  • Installed and configured a Netopia firewall appliance.
  • Monitored and maintained network using Fortigate firewalls.
  • Monitored chassis and Server hardware and troubleshooted and resolved any faults logged Managed the Cisco ASA 5510 Firewalls.
  • Managed firewall, network monitoring and server monitoring both onsite and off.
  • Helped manage multiple Cisco switches and a Sonicwall firewall.
  • Install and manager PFsense firewalls.
  • Planned and designed LAN architecture for relocation of company to new site, with gigabit ethernet, VLANs, SonicWALL firewall/gateway.
  • Manage AWS, O365, VMware, and Fortinet's Firewall.

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22 Firewall Jobs

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29. Linux

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Here's how Linux is used in Information Technology Administrator jobs:
  • Configured Linux laptop computers for transport, including required data security protections.
  • Planned, implemented and maintained a customized Linux media player to multiple national clients for our cloud-based digital signage product.
  • Experience working with RedHat Enterprise Linux 6.5 servers, Windows 7 OS based workstations and Microsoft 2010 and 2012 Servers.
  • Support mixed mode environment with Linux, Mac OS X, Active Directory Administration for 300 to 500 users.
  • Administered the following: Mail Servers (Microsoft Exchange & Linux/Unix), SQL Server Databases, Windows
  • Managed monthly maintenance testing on desktop applications and Linux servers using SAS 9.2 script for functionality validation.
  • Configured and administered MS SQL Server, and MySQL server running in Linux/Windows environment.
  • Provided end-user desktop support for Windows NT, Windows XP and Linux clients.
  • Support and Troubleshoot equipment running on Windows, OSX, and Linux.
  • Install and support OS X servers and infrastructure servers running on Linux.
  • Installed, configured and maintained both Windows and Linux servers.
  • Learned Linux, as well as bash scripting.
  • Monitored and maintained the Linux file server.
  • Purchased and installed all server and networking hardware With the help of Platinum Tech Consulting setup virtual Windows and Linux servers.
  • Managed and maintained over 500 Windows, Linux, and VMware virtual servers across four data center sites.
  • Managed Linux Web servers Maintained Company's online store front
  • Performed malware analysis and reversal utilizing Linux and Windows based toolsets.
  • Assisted in managing server infrastructure consisting of both Windows 2008 R2 and Linux VMs running on VMware 5.5.
  • Installed Linux servers and AV software systems for Interactive Displays and Video Walls at Real Madrid Caf .
  • Utilized Linux Shell script and SQL commands to execute functions when remoting into client servers.

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50 Linux Jobs

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30. DNS

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low Demand
Here's how DNS is used in Information Technology Administrator jobs:
  • Maintained internal network operations, including desktop installations, firewall management, Exchange, DNS & Active Directory and anti-virus configurations.
  • Experience rolling out security patches, services, and other server administrations in LDAP, DNS and DHCP.
  • Performed network troubleshooting, working with DNS, WINS and IP addresses using TCPIP as the main protocol.
  • Verified email connectivity by creating a local domain running DNS, IIS, CA and WSUS servers.
  • Configured domain controllers, DNS, WINS, RAID, Active Directory, and Windows Clustering.
  • Implemented DHCP, DNS, Active Directory, VPN, Dynamics Server/Client Core and Manufacturing modules.
  • Cleaned up 300+ unnecessary DNS records and zone files from the external DNS application.
  • Modified and ran the DNS server, WINS server, and firewall.
  • Manage and maintain DNS zone files for multiple areas of operation.
  • Controlled internal network IP and DNS server and updated DNS record.
  • Configured DHCP, DNS, Web Filtering, File Server.
  • Implemented Dynamic DNS, Active Directory.
  • Maintain Active Directory, DNS, DHCP, GPO, WSUS, printing, file shares.
  • Experience implementing and administering DNS, DHCP, FTP, SSH, NFS.
  • Add network devices to DNS and DHCP on Unix servers.
  • Maintain all DNS and FTP servers in house.
  • Managed, configured, and optimized Active Directory, DNS, Enterprise Mail Systems and server-based antivirus systems.
  • Implemented Acronos Imaging Server Skills Used Active Directory Group Policies, User Accounts DHCP DNS Domain Health Checks.
  • Managed VMware, Microsoft Servers such as Exchange, DHCP, DNS and DC.
  • Provide direct management of FTP and AD/DNS/DHCP servers, Meraki wireless access points and load balancers.

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46 DNS Jobs

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31. OS

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low Demand
Here's how OS is used in Information Technology Administrator jobs:
  • Ensured audit requirements were continually monitored and all logs readily available across entire environment.
  • Work closely with application development and architecture to understand application designs and feature implementations.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Manage a team of six Local Support EUC Technicians across five markets in the Southeast Region.
  • Diagnosed network problems involving a combination of hardware, software, power and communications issues.
  • Installed and trained over 30 employees on how to use Microsoft Windows 7.
  • Leverage Microsoft VSS to provide shadow copies for redundancy and data security.
  • E-mail systems used are hosted Exchange 2010 and Google Apps for Business.
  • Developed and maintained work order reporting system using Microsoft Access and VBA.
  • Provided training in the use of various Microsoft Applications.
  • Diagnosed hardware and software-related issues over all sites.
  • Sole Tech support for the company from 3:30 p.m. to close five days a week.
  • Issued RFP/RFQ's and obtains proposals/quotes for standard products and services in support of new business proposals and on-going projects.
  • Led team of 4 in reconfiguring all servers and network devices for auto-negotiation across 3 data centers.
  • Contract Position Ensured goods and services procedures used by contractors were in compliance with company policies.
  • Proposed solutions to problems encountered in negotiations and assist in in solving problems that may arise.
  • Closed tickets in a timely manner and follow up with all end users to ensure customer satisfaction
  • Answer service requests Diagnosed computer problems Serviced computers and network issues
  • Virtualized 22 low-performance servers, reducing the rental cost of offsite data center rack space.
  • Worked in the Golden, CO office where Boardwatch Magazine is published and ISPcon, ASPcon and CLEC Expos are produced.

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30 OS Jobs

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32. Information Technology

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low Demand
Here's how Information Technology is used in Information Technology Administrator jobs:
  • Maintain computer and information technology related equipment used in the production, inventory and support of Human Services and plant operations.
  • Developed and implemented the Information Technology Security Incident Response Playbook, Currently developing mythologies for Business Continuity Planning/Disaster Recovery.
  • Perform the installation, trouble-shooting, preventative maintenance, repair and modifications of the Airport-wide Information Technology Systems.
  • Established, planned and administered the overall policies and goals for information technology throughout Company.
  • Planned and executed Information Technology Security Risk Assessment for several Naval Commands.
  • Provided project management for new local and company-wide Information Technology initiatives.
  • Commanded the Information Technology, Communications, Records Management Sections.
  • Interacted with State and City Information Technology teams, implementing new applications, programs, and hardware systems.
  • Manage, Maintain, and Administer all aspects of the Company's Information Technology/Telecommunications needs.
  • Created status reports for all of all Information Technology sub-departments and tiers.
  • Supported President, Board of Directors, Vice President of Information Technology.
  • Complete projects related to information technology for measures on Meaningful Use.
  • Assist in all functions of the Information Technology Department as needed.
  • Managed the Information Technology Infrastructure for 180+ node law office.
  • Plan, purchase and maintain all Information technology inventory Administer remote server connectivity, configuration, and access.
  • Managed the lifecycle of an information technology project from concept development through implementation.
  • Selected Professional Performance: Responsible for Information Technology services within various businesses.
  • Performed pre-production user acceptance testing on newly developed Information Technology products.
  • Plan, Coordinate, Implement, & Provide All Aspects Surrounding Information Technology in a Healthcare Setting.
  • Single Point of contact for the Southfield facility, for all information technology and electronic needs.

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36 Information Technology Jobs

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33. Hardware Issues

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low Demand
Here's how Hardware Issues is used in Information Technology Administrator jobs:
  • Solve technical and Hardware issues physically/remotely and determine appropriate corrective measures for problem resolution.
  • Leverage exceptional troubleshooting skills to diagnose and correct Microsoft-based software and hardware issues.
  • Implemented SLA standards using Remedy track-caller to resolve and reduce the volume of outstanding trouble tickets regarding software and hardware issues.
  • Diagnosed hardware issues with desktop computers and either repaired them with existing parts or made the decision to order new computers.
  • Developed a plant standard for the 13 remote network cabinets throughout the plant that resulted in quicker resolution of hardware issues.
  • Charged with serving customers with technical support involving software and hardware issues with the Global Support Team.
  • Perform remote troubleshooting with Tight VNC application Open and resolve hardware issues with vendors.
  • Provided help desk services on a broad range of software and hardware issues.
  • Provide support for all software and hardware issues for over 800 employees.
  • Provide troubleshooting for all user, software, and hardware issues.
  • Request information about software and hardware issues and document all concerns.
  • Work with vendors to schedule and repair end user hardware issues.
  • Diagnose and fix software and hardware issues as they arose.
  • Diagnosed VPN issues and including firewalls, any hardware issues.
  • Reported firmware and hardware issues through agile database system.
  • End user support troubleshoot software and hardware issues.
  • Worked as a team member with 10 people and supported software and hardware issues raised by the clients under Transole technologies.
  • Diagnosed server-hardware issues and complete all hardware-related maintenance (eg: swap a drive, rack-mount a server).
  • Point of Contact for all Citrix hosted application delivery and hardware issues.
  • Administered several sonicwall applications (Created custom ip rules to prevent unauthorized access) Assisted users with software and hardware issues.

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34. Helpdesk

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low Demand
Here's how Helpdesk is used in Information Technology Administrator jobs:
  • Provide user and helpdesk & desktop support for windows 2000, XP, Lotus Notes, Microsoft office and more.
  • Assisted the helpdesk as level 2 support with responsibilities of troubleshooting/resolving end user issues per procedures.
  • Analyzed and forwarded support issues that could not be addressed by Helpdesk to appropriate IT personnel.
  • Processed work orders with the SCOE G-6 Helpdesk and forwarded repair activity components for repair.
  • Update and create new knowledge base content for end users, and internal helpdesk KB.
  • Function as the sole helpdesk administrator for any and all software or hardware issues.
  • Created automated Helpdesk tickets that made ticket creation for specific request easy and less tedious
  • Monitored system events, resolved helpdesk trouble tickets, and updated IT documentation.
  • Work with the helpdesk to provide tier 3 support and training when necessary.
  • Monitor helpdesk, responding to all issues and providing resolution within 24 hours.
  • Provided Helpdesk support for Call Center, Human Resources and other business operations.
  • Maintain helpdesk system ticketing system for clients to communicate issues with us.
  • End user support, helpdesk, all issues from computers to printers.
  • Implemented open source helpdesk, server/network monitoring solution (GLPI).
  • Provided technical and helpdesk support for the end users.
  • Review Helpdesk Ticket system for restore and/or backup requests.
  • Answered helpdesk tickets and provided on-call support.
  • Provided escalated level 3 helpdesk support.
  • Provide IT helpdesk support to University of Washington Bothell campus.
  • Helped create documentation for Maximus IT helpdesk, improving troubleshooting processes and performance for our local and broader IT team.

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6 Helpdesk Jobs

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35. Tcp/Ip

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low Demand
Here's how Tcp/Ip is used in Information Technology Administrator jobs:
  • Provided TCP/IP configurations and networking support to internal customers.
  • Administered the LAN using protocols such as TCP/IP, PPP LAN/WAN/SAN, Ethernet using CISCO Routers and various other switches.
  • Utilized both CICS and VTAM and TCP/IP Communication server software to resolve connectivity issues to internal and external customers.
  • Configured group policies, DNS, DHCP, TCP/IP, Cisco Firewall, Automated Back-up and Recovery Scripts.
  • Walk clients through solving VPN and TCP/IP networking issues or software related issues.
  • Configure DHCP and TCP/IP to support network connectivity (LAN and WAN).
  • Configured the servers to supply radar data to six screen workstations via TCP/IP.
  • Installed and secured TCP/IP WAN location to satellite office in Lake County.
  • Supported desktop applications and TCP/IP for Win98 based peer-to-peer network.
  • Support TCP/IP protocol analysis and remote access.
  • Maintain our current TCP/IP documentation list.
  • Maintained six domains via TCP/IP protocol.
  • Maintained TCP/IP, DNS, LAN, WAN, SAN, RDS, licensing and support contracts.
  • Administer and support Active Directory, GPO, DHCP, DNS, and TCP/IP.
  • Experienced with the network configurations of TCP/IP, DHCP, WINS and DNS.
  • Installed updates using WSUS and configured TCP/IP, DNS, DHCP, IIS.
  • Configure and maintain DHCP, TCP/IP, FTP, NETBUI and WINS.
  • Install and configure Avaya IP Office telecommunications server and a networked closed circuit surveillance server utilizing remote access via TCP/IP.
  • Key achievements: Installed Active Directory and configured DHCP, VPN, firewall, port mirroring and TCP/IP.
  • Support LAN, WAN, VPN, WAP, TCP/IP, vLANS, cable management, and routing.

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36. Symantec

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low Demand
Here's how Symantec is used in Information Technology Administrator jobs:
  • Installed and deployed Symantec Endpoint Protection Manger/Client on Windows Server/Client Environment.
  • Performed backup administration including documentation and upgrades using Symantec Backup Exec.
  • Utilized Symantec Ghost software to image computers and applied latest security updates prior to adding them to the domain.
  • Configure, monitor, and maintain email applications, virus protection software using Symantec System Center console.
  • Installed, updated client and server Norton/Symantec 8.1 & 9.0 anti-virus programs.
  • Maintained and managed Symantec virus scans for over 200 plus networked computers.
  • Migrated Exchange backups from Symantec Backup Exec to a custom backup solution.
  • Implement a new backup solution using Symantec Backup Exec.
  • Manage software licensing (Adobe, Symantec, RSA)
  • Manage daily backups using Symantec Backup Exec.
  • Upgraded Symantec 8.0 to 10.1 8.
  • Administrated and maintained Symantec Antivirus Enterprise Edition in a large scale environment.
  • Completed conversion to Kaspersky Security Center 9.2.69 from Symantec Endpoint security.
  • Managed server data backup using Symantec BackupExec with an HP LTO3 tape autoloader.
  • Migrated all users to new Symantec Endpoint Protection from previous Symantec solution.
  • Install SQL server and Symantec agents for Zain Iraq Servers.
  • Performed system backups using Symantec Backup Exec ver.
  • Installed and configured Symantec Corporate Foundation, antivirus, and Veritas backup solution.
  • Deployed and installed workstation images provided by system administration using Symantec Ghost.exe, Imagex.exe, and Mac's Disk Utility.
  • Build& Deploying secure baseline Msi software packages using AD and Symantec Altiris DS;.

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2 Symantec Jobs

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37. Citrix

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low Demand
Here's how Citrix is used in Information Technology Administrator jobs:
  • Assisted in rebuilding and deploying Citrix MetaFrame farm infrastructure to enhance security and eliminate performance issues.
  • Designated as main Citrix XenDesktop/GoToMeeting POC.
  • Maintained the company network infrastructure within a mixed environment of Windows, Citrix, Linux, and Cisco platform.
  • Support of 200+ internal users accessing the SWB platform desktop and metrics reporting and usage of the Citrix servers.
  • Performed end user support through desktop remote tools such as DameWare, Remote Desktop, and Citrix Shadow feature.
  • Managed, maintained and supported Citrix and Windows servers and all primary business applications.
  • Managed IT professionals, terminal server licensing, Citrix, and security system.
  • Install and configure thin clients for internet, server and citrix use.
  • Managed Active Directory 2003, Citrix, and Cisco WebEx tools.
  • Support users via phone and online support via Citrix GOTOASSIST.
  • Installed and configured Windows NT Terminal Server and Citrix
  • Configured the Citrix License Server with all applicable licenses
  • Maintain Active Directory, Exchange and Citrix permissions.
  • Supported end-user access using through Citrix client.
  • Replaced aging Citrix Metaframe application with Remote Desktop Gateway for improved functionality and access for remote users.
  • Manage servers and maintain proper security and updates in a hybrid environment with physical servers and virtual servers through Citrix Xenserver.
  • Experience with Citrix Server used as Terminal Server frontend for remote workstations.
  • Managed Citrix server farm and recently upgraded from Citrix Metaframe 3.5 & XenApp 4.0 to XenApp 6.5..
  • Support critical engineering applications such as Retag Citrix Client, Maximo, AutoCAD Viewer and Conductor.
  • Design and deploy the new VMware ESXi 5.5 environment for Citrix XenDesktop 7.6.

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2 Citrix Jobs

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38. Sharepoint

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low Demand
Here's how Sharepoint is used in Information Technology Administrator jobs:
  • Assisted communicating documents and reports using MS SharePoint nationally and globally.
  • Used SharePoint for internal office documentation and directory services.
  • Transformed manual business data into SharePoint for improved performance.
  • Automated manual business process in SharePoint upon request.
  • Assist SharePoint Analysts with providing business solutions.
  • Maintain records and files of correspondence, expense reports, vacation schedules, and attendance records in SharePoint.
  • Managed an active network infrastructure, including FileNet and SharePoint, in an organization with over 25,000 users.
  • Deployed MS Exchange, MS SharePoint, SAGE, and database packages to reduce operational expenses.
  • Maintained SharePoint site with all current university software contracts, purchase orders, and invoices.
  • Created SharePoint site to store all the user manual of each application implemented.
  • Configured a new server to support SharePoint 2013 for company intranet site.
  • Implemented and administer SharePoint 2010 as company's core collaboration platform.
  • Upgraded/migrated Exchange and SharePoint to 2003, 2007 and 2010.
  • Provide business solutions using InfoPath 2010/2013, SharePoint Designer 2010/2013.
  • Deployed EHS e-vendor visitor system using SharePoint and InfoPath form
  • Logged all the transactions and information in SharePoint.
  • Migrated from WSS 3.0 to SharePoint 2013..
  • Created Project Dashboard in SharePoint and documented.
  • Worked with external consultants on migrating management document system, IManage to SharePoint.
  • Manage Office 365 Subscription for Exchange, SharePoint, Lync and Yammer.

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4 Sharepoint Jobs

No jobs at selected location

39. Windows New Technologies

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low Demand

40. Infrastructure

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low Demand
Here's how Infrastructure is used in Information Technology Administrator jobs:
  • Evaluated new technologies for possible integration into the infrastructure.
  • Designed and implemented network infrastructure using Cisco Technologies.
  • Monitored infrastructure and maintain quality control.
  • Assessed current campus communication infrastructure.
  • Implemented the Information Technology Infrastructure Library (ITILv2) to comply with DOD realignment initiatives of IT service management entities.
  • Configure and manage Virtual Machine Infrastructure (VMI) and provide 24/7 technical support for domestic and international employees.
  • Configured the security, network protocols IPX/SPX, owner of the network infrastructure, in charge of three employees.
  • Managed IT infrastructure for nursing agency and provided 24/7 support to over 20 users.
  • Provide new methods and regulations to improve the overall infrastructure of the company.
  • Planned, implemented, and supported the network and computing infrastructure plan.
  • Analyze and design system and infrastructure configurations, improvements, and upgrades.
  • Utilize PoE ports for VoIP phones to reduce power infrastructure costs.
  • Participated and leaded IT Infrastructure to maintain the base projects
  • Installed new server hardware and software infrastructures.
  • Manage all aspects of the Templetag network infrastructure including; ASA, switches, patch panels, storage area networks.
  • Standardized aspects of the infrastructure including password policies, Group Policies, structured computer names, and usernames.
  • Monitored Virtual Infrastructure performance using PRTG and Veeam One Monitor.
  • Completed perfomance analytics on servers to recommend and implement changed to network infrastructure and SAN implementation.
  • Plan and implement network infrastructure Plan and implement Windows server Plan and implement Microsoft Active Directory
  • Oversee roadmap planning and timelines for all Infrastructure related projects.

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88 Infrastructure Jobs

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41. Mac

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low Demand
Here's how Mac is used in Information Technology Administrator jobs:
  • Coordinate the production of all plated, tubed, vial, and bottled media for pharmaceutical and R & D project.
  • Installed and tuned LANDESK software in computers MAC and PC, upgraded requirements for the execution of the project.
  • Assisted in initial secure network wiring design for slot machines and installation of gaming bank and master servers.
  • Support 500+ users and 700+ machines throughout Central MD Y facilities, as well as corporate office users.
  • Manage the Azure environment including delegation of permissions, user administration, and management of cloud virtual machines.
  • Conducted audits of all processes and data affecting information collected and reported by MACS and other systems.
  • Provided workstation, server maintenance and repair, software troubleshooting/upgrades (Mac, Windows).
  • Provided Mac technical support, email, and network support to the entire company.
  • Installed and set up new software and hardware on both desktop machines and servers.
  • Upgrade all workstation software to Windows 7 or newer or Mac OSX Yosemite.
  • Research and resolve software/hardware issues on servers and end user machines.
  • Assisted is new PC and MAC deployments and set-up/upgrades.
  • Batch scripting software installs for Macs and Windows devices.
  • Created documentation for network layout and machine functions.
  • Connected CNC machines to WIFI for engineering department.
  • Manage custom images for Windows/Macs machines via Clonezilla and Time Machine.
  • Developed an imaging process for our client machines using Deploystudio.
  • Assisted the users with using and maintaining their assigned iMac's and/or Macbooks.
  • Write automatic virtual machine tools in VMware Virtual Platform Smoothly relocate the datacenter in Xi'an, China.
  • Used Windows Backup, NTBackup, Backup Exec 2012 and 2014, Acronis, and Macrium Reflect.

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16 Mac Jobs

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42. Software Applications

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low Demand
Here's how Software Applications is used in Information Technology Administrator jobs:
  • Prepare validation and verification documentation of various processes and software applications for auditing, change notice and disaster recovery purposes.
  • Removed all outdated technology and implemented state-of-the-art and current IT hardware and software applications.
  • Manage testing procedures for newly installed hardware and software applications.
  • Maintained and created instructions for training users on various software applications
  • Evaluate software applications and upgrades for installation on the network, and perform testing and configuration before migrating to network use.
  • Experienced with work environments and product strengths and associated software applications at the user and drivers at the hardware level.
  • Manage integration and acceptance testing for software applications, including resolution of complex problems throughout the software development life cycle.
  • Orchestrated installation, troubleshooting, administration and upgrades to desktops, laptops, peripherals, hardware and software applications.
  • Worked on validating over one thousand software applications, creating a reference library for company wide use.
  • Train users in various software applications and network-related procedures, provide work direction.
  • Coordinate and Instruct Associate Training Classes for a Variety of Software Applications i.e.
  • Performed data migration from local tax software applications to SAAS.
  • Install, configure, and upgrade custom software applications.
  • Distributed software applications and support through MS SCCM 2007.
  • Evaluate and test software applications & patches before deployment.
  • Trained employees on new software applications.
  • Provided training in software applications 13.
  • Implemented/configured off-site disaster recovery methods, troubleshot various software applications, installed/tested workstations, and researched and implemented a VMWare environment.
  • Installed Windows, Exchange, Novell products and set up network workstations associated with other software applications.
  • Operated various vendors Biometrics software applications and alarms.

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2 Software Applications Jobs

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43. Computer System

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low Demand
Here's how Computer System is used in Information Technology Administrator jobs:
  • Evaluate computer system security or networks by simulating attacks from malicious hackers.
  • Disable unnecessary services on computer systems.
  • Maintained, analyzed, and troubleshot network connectivity, computer systems, software, hardware, printers, and computer peripherals.
  • Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
  • Updated the computer systems, perform new application installations, hardware additions, and change management.
  • Manage the overall operation of the company's computer systems and related network and communication systems.
  • Ensured that desktop and laptop computer systems were properly installed, maintained, and documented.
  • Maintain, analyze, troubleshoot, and repair computer systems, hardware and computer peripherals.
  • Researched issues on various computer systems and databases to resolve complaints and answer inquiries.
  • Monitor all computer systems, running and distributing reports, and other duties assigned.
  • Oversee the operation of the dealership-wide computer system and related peripherals.
  • Instruct staff in use of the dealership and manufacturer computer systems.
  • Upgraded out dated computer systems to make them more productive.
  • Manage inventory of computer systems, servers, and software.
  • Carry our daily backup of entire computer system.
  • Maintained the computer systems of large medical institute.
  • Install and maintain network and computer systems.
  • Maintained the company's computer system.
  • Experience working with a large number of different computer systems, devices and applications.
  • Modernized the schools computer systems.

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44. Network Security

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low Demand
Here's how Network Security is used in Information Technology Administrator jobs:
  • Strengthened system/network security and business-continuity planning as a member of company's security incident response team.
  • Managed network performance and maintained network security; ensured that security procedures are implemented and enforced.
  • Implemented network security procedures and ensured compliance of all security policies, procedures and standards.
  • Work closely Network Security teams reviewing their security tool and processes also recommending best practices.
  • Implement a security policy directly effecting Network Security via USB Mass Storage devices.
  • Network security Upgraded Email server Skills Used Cisco VPN administration Programming Windows server administration
  • Monitor and support internal network security, including adding/deleting users and shared permissions.
  • Network security and firewall management (Checkpoint FW-1), WAN communications / ANX connectivity with GM, Chrysler and BMW.
  • Designed and installed network security enclave and intrusion detection system based on router access controls and Snort 2.0 intrusion detection software.
  • Planned and implemented network security, including setting up firewalls, managing host security, and regulating file permissions.
  • Managed Network Servers, Network Services, Active Directory User Accounts, and Network Security of campus LAN.
  • Utilized Active Directory and Group Policies to maintain network security, access control, and network management.
  • Plan, coordinate, implement network security measures to protect data, software, and hardware.
  • Sustain network security and ensure compliance with company security policies and procedure across the network.
  • Passed Bi Annual Kansas Bureau of Investigation inspection of our network security with 100%.
  • Managed Windows servers, workstations, network security and LAN WAN networking systems.
  • Established network security by Installing and configuring Cisco Firewall (ASA/PIX).
  • Perform research, written documentation and tests on new network security products.
  • Assess and implement network security risk and solutions.
  • Oversee Building and network security.

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36 Network Security Jobs

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45. SAN

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low Demand
Here's how SAN is used in Information Technology Administrator jobs:
  • Followed proper Change Management Procedures, well prepared and submitted all the required documents for all SAN / Storage migration projects.
  • Project management of complex projects involving IP SAN planning and implementation with 5 TB of aggregate data.
  • Seasoned in the use of Norton backup and restore 2012-14 for backup to NAS and SAN devices.
  • Check loads for infestation, sanitation, and quality; reporting pest and safety hazards appropriately.
  • Traveled between offices in Denver, San Francisco and New York to assist where needed.
  • Redesign DELL EquilLogic SANS layout to better provide for company needs.
  • Use Security groups and NTFS permissions to control San access.
  • Analyze and resolve SAN/ NAS related errors and reported problems.
  • Managed EMC SAN storage, Dell SAN storage, and HP SAN storage.
  • Implemented private cloud solutions with a DR site for replication in a high-availability environment with clustered servers in a SAN evironment.
  • Researched, implemented, and trained co-workers on cutting-edge virtualization technologies saving the company tens of thousands of dollars.
  • Design / Build production and DR network infrastructure along with the implementation of VMware servers and SAN devices.
  • Installed and managed VMware ESX 5.1 clustered environment with EMC VNX5300 SAN with Brocade Fiber switches.
  • Administer Meraki wireless cloud network, which provides pay-per-use WiFi to thousands of marina users.
  • Migrated numerous VOBs to a UCM environment in Marlborough, Santa Clara and Shanghai.
  • Managed daily server backups using tape rotations, SAN/NAS devices and offsite storage locations.
  • Introduced additional hosts and a SAN to existing vCenter cluster.
  • Supported Windows 98; Windows for Workgroups; Windows 2K Provided LAN/SAN and network printing installation and support.
  • Supported 18 manufacturing servers exclusively utilizing VMware utilizing vSAN and vSphere; Develops and promotes standard operating procedures.
  • Designed and implemented Disaster Recovery solution using offsite co-location with VMware, Dell AppaSure, and Dell Equalogic SANs.

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13 SAN Jobs

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46. R2

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low Demand
Here's how R2 is used in Information Technology Administrator jobs:
  • Administer Track-It Help Desk system including Windows Server 2008 R2 Server and SQL 2008 Server; Test new versions of Track-IT!
  • Implement, upgrade and administer Microsoft technologies including Exchange, SQL Server, Windows Server 2008R2 and Active Directory Domain Services.
  • Raised domain forest level and functional level from Windows 2000 to Windows 2003 and provisioned the first Windows 2008 R2 DC.
  • Involved in installation, Configuration, and Maintaining of Microsoft Windows 2008/2012R2 Servers on HP/Dell Servers.
  • Migrated the old Windows Server 2003 file server infrastructure to Windows Server 208 R2.
  • Decreased network downtime by Troubleshooting Layer1, Layer2, Layer3 issues on timely bases.
  • Administer and manage RDS farm consisting of 5 Windows 2008 R2 servers.
  • Installed, configured, maintained and supported Windows 2003/2008 R2 Servers.
  • Involved in upgrading of Active Directory 2008R2/2012R2 and troubleshooting AD problems.
  • Implemented and administered Microsoft SCOM 2007 R2 for system monitoring.
  • Manage Windows Server environment including Server 2003, 2008 R2.
  • Install and Configuring DHCP role on Windows Server 2012 R2.
  • Network Administration Windows 2003 R2.
  • Manage and maintain the AD on MS 2003 Server R2 and the Exchange server(2003).
  • Migrated ERP, EDI and Print Servers from Windows 2003 Server to P2V Windows 2008 R2.
  • Support Windows Server 2003, 2008, 2008 R2, 2012, and 2012 R2.
  • Install, Configure and Administer SQL Server 2008 and 2012 R2 for Sage 300 ERP
  • Maintained hardware and software of Windows Server 2003 and 2008 / R2 servers running Terminal Services within a Hyper-V Virtualized environment.
  • Monitor System backups through CommVault Simpana version 9.0.0 R2.
  • Sole admin for a Citrix XenApp 6/W2008R2 environment of 7 servers/3 HVs/30 workstations.

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1 R2 Jobs

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47. Suite

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low Demand
Here's how Suite is used in Information Technology Administrator jobs:
  • Run reports through Crystal Reporting suite to identify and resolve problems related to current and previous days' business.
  • Managed all computer related issues related to hardware, MS Office Suite and other organizational software.
  • Installed a wide variety of software applications ranging from games to security to office productivity suites.
  • Utilize all Internet service delivery systems and Microsoft Office Suite to perform duties as needed.
  • Provide desktop support for all versions of Microsoft Windows OS and MS Office Suite.
  • Provide consultation to managers and staff on all aspects of SUITE.
  • Accelerated growth using Google Apps for Business suite of tools.
  • Trained and proficient in Microsoft Office Suite.
  • Supported Windows and MAC OS, Windows Active Directory, MS Office Suites, IE, Outlook, and VPN.
  • Monitored and configured client monitoring with Malwarebytes Endpoint Security Suite.
  • Maintained applications for Avaya Workforce Management suite.
  • Company s systems administration, mainly MSSQL data replication, company s antivirus suite (KAV), Active Directory management.
  • Retail design environment (1000+ users) has required the support of the Adobe CS3, CS4 Suite and Wacom tablets.
  • Create, schedule, and manage a suite of tests of the prerelease ML client and server software.
  • Key Accomplishments Managed and supported 24X7 IBM Synergy tool suite utilizing 5 servers with over 2,000 users worldwide.
  • Selected and implemented the Netsuite ERP system with CRM and Manufacturing Modules.
  • Administer Epicor client/server retail suite.
  • Provide Client support for Dell PowerEdge, HP ProLiant, EMC CX3-80, EMC CX700 and EMC Navisphere Management Suite.
  • Managed G-Suite (Google Apps) platform Limited working knowledge of VMware.
  • Facilitated and helped implement Suitetalk integrations with developers between third party Manufacturing and Fulfillment facilities and the Netsuite ERP system.

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4 Suite Jobs

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48. Unix

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low Demand
Here's how Unix is used in Information Technology Administrator jobs:
  • Project team leader role with UNIX Admins in South America and India (IBM); providing project coordination, planning.
  • Installed, administered and repaired UNIX, Windows NT/2000, application servers and network routers.
  • Maintained security of the UNIX systems and worked closely with federal auditors to ensure compliance.
  • Manage users permissions and network access throughout the domain to Unix NAS file servers.
  • Developed Unix scripts and C or C++ programs to aid in network management.
  • Created and maintained Windows/UNIX user accounts, permissions and system policies.
  • Executed UNIX based scripts as needed to assist in problem resolution.
  • Scheduled batch jobs or UNIX scripts for production processing.
  • Monitored various platforms, UNIX, AS400 and Windows.
  • Maintained the ships NTCSSII Server with Unix Operating System.
  • Support an Open/Image Application Server for Unix System.
  • Create user accounts and passwords on Unix servers.
  • Administrated UNIX servers, LDAP, RedHat, PDC, BDC, workstations and software, word, and excel.
  • Managed a multiplatform network consisting of an IBM P5 series UNIX server, and several physical and virtual Windows servers.
  • Maintain multiple operating systems, including NT 4.0, 2000, Unix, Sun Solaris, and Cisco OS.
  • Migrated Oil and Gas drilling data in the order of TBs from Unix platform to windows-CIFS using custom scripts.
  • Assist with modification of user profile access to servers in the UNIX php LDAP web application portal.
  • Staged and deployed Engineering Windows and UNIX workstations for the GM Engineering and Design community.
  • Created and optimized Unix shell scripts using Korn and Bash shells.
  • Support for Sun/Solaris UNIX Systems running ver.

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7 Unix Jobs

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49. ERP

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low Demand
Here's how ERP is used in Information Technology Administrator jobs:
  • Supported IT governance forums board's Secretariat in the organization of decision-making/ advisory forums that focused on Army Enterprise initiatives.
  • Presented various PowerPoint presentations to Japanese and American Management.
  • Utilized interpersonal skills to extend excellent customer support.
  • Provided 24/7 support, maintenance, and troubleshooting of our thirteen server-LAN & Wireless Enterprise: o Performed Network administration.
  • Created and maintained Group Policy Objects to enhance the security and overall system safety of large Windows enterprise networks.
  • Work with existing Enterprise Systems Operations and Branch administrative teams, Windows server 2008 & 2012 support.
  • Implement information system to mirror business process requirements in 96 title offices to a central ERP system.
  • Achieved 100% Windows 7 Enterprise upgrade compliance in record time by beating the migration deadline.
  • Implemented data collection and reporting systems for IoT devices in an enterprise / industrial setting.
  • Ensured BitLocker Laptop Enterprise compliance and troubleshot TPM & BitLocker issues.
  • Administered the following systems: EDI, telephone, ERP.
  • Managed and administered GLOVIA ERP.
  • Performed daily ERP accounting backups.
  • Managed the health and availability of systems by monitoring logs and enterprise management systems.
  • Plan and deploy several servers for Healthcare ERP system along with associated redundancy.
  • Implemented biometric fingerprint recognition scanners for hourly employees clock in and out times.
  • Implement ERP in a VMWare or Parallels Desktop environment.
  • Delivered instructional content in a classroom setting using Microsoft Powerpoint, and Prezi.
  • Administered and supported enterprise Infor Enspire ERP.
  • Maintained enterprise security equipment including IDS, IPS, HIPS, Antispam and Antivirus programs.

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10 ERP Jobs

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50. PBX

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low Demand
Here's how PBX is used in Information Technology Administrator jobs:
  • Established and maintained PBX and external call accounting system configuration to support multiple affiliated companies.
  • Assisted in assembling, building, designing, and maintaining numerous telecommunication networks; PBX.
  • Perform T1 configurations to interface between PSTN/PBX and DIALER/PBX (AVAYA and MERIDIAN).
  • Configured, managing and troubleshooting IP Telephony PBX systems and telephones.
  • Administer necessary changes to employee desktop, email and PBX accounts.
  • Maintained AT&T PBX for minor problem resolution.
  • Position Duties: Server/Desktop and PBX support and management.
  • Implemented new PBX system with lower operating costs.
  • Oversee the company wide Asterisk (PBX) phone system including the on-site call center with 20 advisors.
  • Transitioned users from Avaya VoIP PBX system to cloud based VoIP with little incident and no downtime.
  • Maintain PBX phone systems; maintain the call manager server/Dialer for both incoming and outgoing calls.
  • Installed and configured PBX Avaya telephone stations.
  • Administer cc:Mail, Goldmine contact management system, Lucent PBX, Octel VM, Honeywell security system.
  • Administered Avaya Site PBX phone system and Audix voice mail system.
  • fax machines, printers, HVAC, UPS, PBX, Servers, plumbing, lighting, electrical).
  • Assist in administrating company's telephony equipment/systems across multiple offices and several hundred users via Digium Switchvox PBX's with Digium handsets
  • Monitored and examined all telecommunications equipment, voicemail and PBXs, CMS, NICE.
  • Managed the corporate PBX phone systems with Avaya Lucent Merlin Magix and Messaging systems
  • Administered and maintained Lucent/Avaya G3Si PBX, and Audix voicemail server.
  • Directed telecom upgrade from Siemens ROLM to Avaya Definity PBX and Audix Voicemail.

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Information Technology Administrator Jobs

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20 Most Common Skills For An Information Technology Administrator

Computer Hardware

11.6%

Customer Service

10.7%

Active Directory

7.3%

Windows XP

7.0%

Remote Access

6.0%

Backup

5.1%

Desk Support

5.0%

Network Printers

4.9%

PCS

4.6%

Database

4.4%

Setup

4.1%

Email

4.0%

Company Website

3.6%

Troubleshoot

3.5%

Technical Support

3.4%

SQL

3.4%

VPN

3.0%

Laptops

2.9%

Domain

2.7%

Vmware

2.7%
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Typical Skill-Sets Required For An Information Technology Administrator

Rank Skill
1 Computer Hardware 7.8%
2 Customer Service 7.3%
3 Active Directory 4.9%
4 Windows XP 4.7%
5 Remote Access 4.1%
6 Backup 3.5%
7 Desk Support 3.4%
8 Network Printers 3.4%
9 PCS 3.1%
10 Database 3.0%
11 Setup 2.8%
12 Email 2.7%
13 Company Website 2.4%
14 Troubleshoot 2.3%
15 Technical Support 2.3%
16 SQL 2.3%
17 VPN 2.0%
18 Laptops 1.9%
19 Domain 1.9%
20 Vmware 1.8%
21 User Accounts 1.7%
22 Voip 1.7%
23 Phone System 1.6%
24 LAN 1.5%
25 Security Policies 1.5%
26 Internet 1.5%
27 Recovery Procedures 1.4%
28 Firewall 1.4%
29 Linux 1.4%
30 DNS 1.2%
31 OS 1.2%
32 Information Technology 1.2%
33 Hardware Issues 1.2%
34 Helpdesk 1.1%
35 Tcp/Ip 1.1%
36 Symantec 1.0%
37 Citrix 0.9%
38 Sharepoint 0.9%
39 Windows New Technologies 0.9%
40 Infrastructure 0.9%
41 Mac 0.9%
42 Software Applications 0.8%
43 Computer System 0.8%
44 Network Security 0.7%
45 SAN 0.7%
46 R2 0.7%
47 Suite 0.6%
48 Unix 0.6%
49 ERP 0.6%
50 PBX 0.5%
{[{skill.rank}]} {[{skill.name}]} {[{skill.percentageDisplay}]}%
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