Information technology analyst jobs in Akron, OH - 318 jobs
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Entry Level Healthcare IT Analyst
Optimum Healthcare It 4.3
Information technology analyst job in Cleveland, OH
Start Your Career in Healthcare InformationTechnology Today!
Getting your first job can be difficult when employers want experience, but to gain that experience, you need your first job. We bridge the gap between your education and professional career by helping you gain the experience and training you need within the Healthcare InformationTechnology Industry.
Optimum Healthcare IT is looking for recent college graduates with an interest in moving into the Healthcare IT Industry. Our Optimum CareerPath training program will equip you with the tools needed for your success as a Healthcare IT Analyst.
Healthcare IT Analyst Job Responsibilities:
· The Healthcare IT Analyst will have primary responsibility for the design, build/configuration, testing, validation, documentation, and ongoing support for the Healthcare applications.
· This position will implement, administer, and support assigned systems under the guidance of senior members of the team.
· The position will have a good understanding of healthcare organizations, ancillary systems, and health system operations.
· Analyze and document user requirements, procedures, and problems to automate or improve existing systems. Review system capabilities, workflow, and scheduling limitations.
· Document workflows, configure and/or build activities, change management adherence, end-user notifications, training information, and status reporting in the appropriate system.
· Develop, document, and revise system design procedures, test procedures, and quality standards.
· Expand or modify the system to serve new purposes or improve workflows.
· Review and analyze the system and performance indicators to locate problems and correct errors. Escalate problems and issues to the appropriate staff to ensure timely resolution.
· Coordinate projects, schedule, and facilitate meetings as necessary to complete assignments.
· Technical and functional analyst support of systems that may include Electronic Health Records platforms (Epic, Cerner), IT Project Management, ERP Systems (Workday, Oracle, PeopleSoft, UKG), ITSM applications (ServiceNow), data and analytics applications (Tableau, PowerBI), cloud deployments (GCP, Azure, AWS), and other digital platforms and services.
Requirements:
· Bachelor's Degree
· US work authorization (This position is not open to any H1B /F1/ H-4 EAD OPT/STEM degrees)
· Excellent communication skills (verbal and written)
· Ability to exercise tact and good interpersonal skills
· Superb analytical and time management skills required
· Self-starter, self-motivated, high level of initiative
· Result-focused, ability to solve complex problems and resolve conflicts in a timely manner
· Internships or research project work are highly desired in a healthcare setting
· Understanding of how data works and looks, coming from different formats, is preferred
· Ability to travel during the training program if necessary
$65k-88k yearly est. 2d ago
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Lockbox Application Analyst
Aptask 4.4
Information technology analyst job in Cleveland, OH
This role will support multiple functions and processes within Lockbox in Payment and Deposit Operations, focusing primarily on working with Service and Support teams in procedure development, testing, and creating scripts for testing. Payment and Deposit Operations fosters a culture founded on accountability, teamwork, leadership, intellectual curiosity and a balanced foundation between work and personal life. As an analyst, you will develop industry expertise and detailed product knowledge, and drive execution of strategic initiatives.
ESSENTIAL JOB FUNCTIONS Primary responsibility is providing operation support of Lockbox applications, and additional areas of support, as assigned. Job functions of an Operations analyst include:
Create, edit, and test application and operational procedures for Lockbox Operations and Support.
Write and execute test scripts for operational testing of applications in process improvement projects.
Performs business analysis for payment and deposit applications as assigned; applications can include mainframe, PC, distributed systems, databases, and/or web-based applications
Mine data from primary and secondary sources often using complex joins across multiple datasets.
Plays a leadership role in providing ongoing production support within Payment and Deposit Operations applications and processes; acts as first line of contact for user reported inquiries and problems; performs problem reporting, tracking, resolution, root cause analysis and identification of preventative measures.
Delivering high quality support and great service to our internal/external partners and clients.
Active participation and guidance as it relates to Lockbox, and the associated applications/systems, process initiatives and projects.
Translates business needs and requirements to Technology partners; translates technical material to the Loan, Payment, and Operational Services Process Areas and Lines of Business.
More broadly, analysts are expected to display the following skills and competencies:
Strong problem solving through ability to analyze qualitative, operational & financial data
Strong interpersonal, influencing and relationship building skills; must demonstrate the ability to work cross functionally with a variety of different personality types
Ability to concisely and effectively communicate with senior management
High degree of adaptability & intellectual curiosity, comfortable with ambiguity
Exceptional teamwork and collaboration
REQUIRED QUALIFICATIONS
Bachelor's Degree or equivalent experience of ideally 2+ years in an operational or support environment
Attention to detail in documenting and implementing requirements
Highly organized, detail-oriented with the ability to thoroughly analyze and resolve issues
Excellent written and verbal communication skills
Ability to effectively manage change
Ability to stay on top of task assignments
Strong decision making and analytical skills
Ability to facilitate research and resolution of sometimes less-than-straight-forward issues
Strong aptitude to technology based tools and databases (i.e., Excel, Access, )
Interest, willingness and ability to assimilate information quickly and succinctly
Works well in a team-based environment
PREFERRED QUALIFICATIONS
1-2 years of Operational Analyst experience
Technically savvy in relation to Windows systems and software
Experience in Excel and Jira with an ability to manage large data sets, creating summary views using pivots tables, data graphs/visualization
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at .
Applicant Consent:
By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.
$68k-93k yearly est. 6d ago
Operations Analyst
Bessemer Management Company
Information technology analyst job in Valley View, OH
Bessemer Management is a transportation organization comprised of a family of 5 logistics/trucking companies with 90+ years of experience operating in multi-faceted transportation modes. We are a dynamic and growing organization.
Horizon Freight System and TRX, Inc., two of the Bessemer Management trucking companies and two of the most experienced intermodal trucking companies in the United States, have an opportunity for a highly motivated, career-minded individual to join our team as an Operations Analyst.
This position is full-time, on-site in our Valley View, Ohio office.
If you are looking for a challenging, constantly evolving work environment at a company with long-term growth opportunities, this role could be a great fit for you.
We are committed to setting you up for success in this role and will provide comprehensive training to the right candidate.
Responsibilities of the Position:
Process invoices for daily per diem, pool chassis charges, ocean terminal storage, rail storage, and related fees
Manipulate and analyze data in Excel using tables, pivot tables, and other advanced features
Collaborate closely with the Accounts Payable Manager to manage vendor invoice aging reports
Import and audit monthly vendor invoices for accuracy, cross-referencing with our dispatch system and scanned documents
Communicate effectively with internal and external customers regarding billing for pool chassis and storage charges
Perform additional office tasks as assigned to support operational efficiency
Qualifications & Interpersonal Skills:
High school diploma required; college degree preferred
Basic to intermediate proficiency in Microsoft Office Suite, particularly Excel
1-2 years of business experience strongly preferred
Strong ability to communicate effectively with internal and external stakeholders, including the ability to recognize and appropriately respond to tone in phone and email correspondence
Proven capability to prioritize tasks and multitask in a fast-paced setting
Excellent written and verbal communication skills
Exceptional attention to detail and organizational abilities
Take pride in and ownership of your work; you are willing to “roll up your sleeves” to get the job done and would say you have a strong work ethic
Enjoy learning and/or would describe yourself as a lifelong learner
Positive attitude and friendly demeanor
Work Schedule & Benefits:
Monday through Friday, 8:00 AM to 4:30 PM (on-site in Cleveland, OH)
Performance-based bonus plan
Complete benefits package including medical, dental, vision, and life insurances
401(k) with company match
Vacation and holiday pay
Paid parental leave
Physical Demands of the Position:
Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to stand, walk, and sit; talk and hear, both in person and by telephone; and reach with hands and arms to lift and carry items up to 25 pounds.
About Our Company:
Based in Cleveland, Ohio, Bessemer Management Company has 90+ years of experience in the flatbed, intermodal, and over-dimensional trucking industries. Our family of five trucking companies (Kaplan Trucking, Eastern Express, Horizon Freight System, TRX, Inc., and DD&S Express) is comprised of a network of 3,000+ trucks and 270+ terminals primarily located across the Midwest, South, and Northeast.
$51k-77k yearly est. 3d ago
Professional Revenue Integrity Analyst
Southwest General Health Center 4.5
Information technology analyst job in Cleveland, OH
Southwest General Health Center is a 352-bed community hospital located in Middleburg Heights, Ohio. One of the last standing community hospitals in Northeast Ohio, we partner with University Hospitals and other local community organizations to provide a full range of services to all who need us. We are certified as a Level III Trauma Center and a Primary Stroke Center, and have been serving our community for over 100 years!
At Southwest General, we believe in the power of teamwork, creating a family-like environment, ensuring a work-life balance, and providing meaningful work to make a real difference in people's lives.
We value our employees as much as our patients, offering a supportive work culture that encourages growth, development and collaboration. We're committed to building a team that works together, supports each other, and ultimately, saves lives every day.
At Southwest, you are family.
See why working at Southwest General can be a choice you'll love!
POSITION INFORMATION
Position summary: The Professional Revenue Integrity Analyst acts as a consultant to the Southwest General Medical Group providers and other stakeholders to ensure accurate and complete billing and coding for the professional services of these providers. The RI Analyst acts as a liaison to vendors and partners in the Professional Revenue Cycle.
MINIMUM QUALIFICATIONS
Education: High School diploma or equivalent required. Extensive knowledge of medical terminology, anatomy and physiology required. Knowledge of ICD-10, CPT, E/M level coding and modifier usage required.
Required length and type of experience: Two years' experience working in a medical practices coding environment. Two years' experience with claims billing and follow up, including denials and appeals. One year experience auditing provider coding and billing.
Required licensure, certification or registry: CPC, CPMA or CCS-P
$59k-85k yearly est. 1d ago
WMS Systems Analyst (Job ID 002782)
Innovien Solutions
Information technology analyst job in Beachwood, OH
This role supports large, complex warehouse operations, working hands-on with Warehouse Management Systems (WMS) in distribution center environments and traveling to multiple locations as needed to ensure smooth system implementation and ongoing operations. The position involves gathering customer requirements, implementing and testing WMS solutions, performing system integrations, troubleshooting issues, and collaborating closely with operations and technology teams. It offers direct customer interaction, exposure to leadership, and strong opportunities for professional growth in a highly visible, impactful role.
REQUIREMENTS:
3+ years of WMS solution design experience translating business requirements into scalable system and technical solutions
1+ years of SQL experience writing and executing queries
Extensive experience serving as the primary liaison between customers, operations, and technology teams, including participation in customer presentations
Strong background in data analysis and system integration, including performing and supporting integrations between external and internal WMS platforms
Deep understanding of the full WMS implementation lifecycle, methodologies, and standards, with prior consulting or solution delivery experience
PLUS SKILLS:
Experience integrating or implementing RT Locator
PMP and/or Six Sigma Green Belt certification
RESPONSIBILITIES:
Gather and document customer business and technical requirements
Collaborate with customers, operations, IT, and project teams to design WMS and freight management solutions
Translate business needs into clear system and technical requirements
Perform and support data integrations between external customer systems and internal WMS platforms
Serve as the primary point of contact for client communication, status updates, and issue resolution
Design optimized business process solutions using system capabilities and industry best practices
Lead solution testing, validation, and certification to ensure customer requirements are met
Support sales activities by presenting and explaining technology solutions and system capabilities
Identify system enhancements and new functionality to drive additional customer value
Train end users and mentor junior team members to support adoption and long-term success
$62k-81k yearly est. 4d ago
HRIS Analyst
Robert Half 4.5
Information technology analyst job in Cleveland, OH
• Salary $90,000 -$110,000
• Bonus paid 2x a year June and November, based off company/personal performance.
• Salary review annually
• Good benefits, great wellness program to help pay all out of pocket for employees if they participate. 401k Match
• PTO- 3 weeks plus 3 personal days, 8 Corp Holidays
• Hybrid- Monday, Tuesday, Thursday Onsite, Wednesday & Friday remote after onboarding and up to speed, 30 days
Experience:
• HRIS systems administration, configuration, and analytics in either ADP, UKG, Oracle, SAP, Workday, or Dayforce
• Data Analytics experience, report generation and creating dashboards/visualizations using Power BI
• Knowledge of HR processes and compliance standards: benefits, payroll, and talent management.
$90k-110k yearly 2d ago
Information Technology Desktop Support
Allstem Connections
Information technology analyst job in North Canton, OH
AllSTEM Connections is actively recruiting on behalf of one of our valued clients-a leading organization known for innovation and excellence in the digital product space. We are excited to share this opportunity with professionals who are passionate about design systems, user experience, and collaborative product development. If the role aligns with your background and career goals, we encourage you to apply and take the next step toward joining a dynamic and forward-thinking team.
Position Title - IT Desktop Support
Hourly Pay Rate (w2 Role) - USD 25.00 /hr
Contract for 6 months - 1 year contract
Onsite
Location - North Canton, OH 44720
Job Summary
Job Qualifications
Required
Professional education in Computer Science, InformationTechnology, or a related field
Minimum of 3 years' experience in an IT support role
Experience supporting and evaluating multi‑vendor technology solutions
Background working within multi‑disciplinary teams in complex project environments
Experience interacting with a wide range of stakeholders, including senior executives
Strong written and verbal communication skills
High attention to detail
Proficiency in supporting Windows operating systems, including corporate image installation and maintenance
Experience with M365 administration and troubleshooting (Outlook, Teams, Word, Excel, BitLocker, etc.)
Ability to maintain a high level of professionalism at all times
Solid understanding of Exchange, Unified Communications, Active Directory, SCCM, Windows, Microsoft Intune, Autopilot, MS Office, web applications, and emerging technologies
Preferred
Professional appearance and positive, team‑oriented attitude
Ability to communicate comfortably with individuals at all organizational levels
Strong interpersonal and organizational skills
Demonstrated sense of urgency and responsiveness
Responsibilities
Provide PC and mobile device support across the corporate headquarters and surrounding campus
Perform inventory management for IT‑related assets across the North America region
Manage day‑to‑day Level 1 and Level 2 IT requests, including walk‑ups and remote support
Use the IT ticketing system to ensure service levels are consistently met
Support global Level 3 IT teams with on‑site hands/eyes assistance as needed
Deliver white‑glove support to senior leadership
Perform hardware support for printers, workstations, mobile devices, and collaboration room equipment
Maintain accurate records using an IT asset management system
Coordinate with local IT procurement teams when required
Participate in IT initiatives and projects
Maintain and update documentation repositories
$32k-54k yearly est. 3d ago
IT Data Analytics Intern
Oatey 4.3
Information technology analyst job in Cleveland, OH
20600 Emerald Parkway, Cleveland, Ohio 44135 United States of America
Why Oatey?
Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries, with a commitment to delivering quality, building trust and improving lives. Today, Oatey operates a comprehensive manufacturing and distribution network comprised of industry leading family of companies: Oatey, Cherne, Keeney, Quick Drain, Hercules, Dearborn, Oatey Canada, William H. Harvey, Masters, Contact, Belanger, Lansas, and Durgo.
At Oatey, we're doing big things - and by joining us, you'll have the chance to do big things too. You can build a strong career in an innovative, inclusive, high-performance environment, with the confidence that your company cares - about you, our customers and our world. Ready to make an impact in a place where you matter?
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Oatey Co. is a privately held global corporation that manufactures and distributes products for plumbing professionals and consumers. The company is headquartered in Cleveland, Ohio and has manufacturing and distribution facilities located in the United States, Canada, Mexico, and China. Oatey products can be found in residential and commercial applications and have achieved excellent brand name recognition with plumbing professionals and consumers. The company continually strives to offer innovative solutions to any plumbing application, and products are backed with the highest quality technical and customer support programs in the industry.
2026 Oatey Summer Internship Program - The Oatey Intern Experience
Interested in an internship with challenging projects, high visibility, professional networking, development, and fun?
Oatey is currently seeking college students for the summer of 2026 to join our award-winning program: The Oatey Intern Experience. Oatey offers a 12-week summer internship that will expose you to meaningful work and exceed your expectations. You will be a part of a diverse, collaborative team environment yet experience your own personal and individual growth. Our interns deliver excellence through high engagement and performance, which is why we often hire them post-graduation*.
* Based on outstanding performance and organizational needs
What we're looking for…
The Oatey Intern Experience supports our growing organization by attracting talented students to develop them into future leaders. It is unique with one-on-one mentorship, developmental feedback and coaching, lunch series, engaging networking events and weekly forums. You will work closely with experts to develop your skills and gain valuable insight in your chosen career field. Additionally, you will have exposure to all leadership levels of Oatey. Lastly, you will have a great time networking with other interns and forge lasting relationships.
Oatey offers a vigorous program that includes:
Learning and Development • Peer Mentoring • Challenging Team Projects • Community Involvement
IT Analytics Intern Position Summary:
Under the general supervision of senior IT leadership, the intern will complete a variety of assignments to support modern analytics at Oatey to include ingestion of new data sources, creating new data pipelines and transformations, creating new reporting views in SQL, working alongside business teams in the creation of Power BI reports and dashboards, and further improving the overall analytics community with new training content and documentation. These assignments will make a positive contribution to Oatey as well as provide the student with “hands-on” work experience.
Expectations & Accountabilities…
Responsible for the creation of at least one Power BI dashboard addressing a complex business analytics requirement. This may include new data sources, additional data transformations, and building out the necessary visualizations.
Replace the legacy Tableau dashboard for our Service Desk with a new one created with Power BI, enhance and extend the capabilities beyond current features.
Work alongside the analytics team in addressing the analytics backlog of requests, enhancements and improvements to the reporting environment.
Create new training materials; short to-do videos, data lineage documentation, quick reference guides, and other artifacts as required.
Based on level of experience and skill, may be leveraged to do more complex data analysis and modeling to build out predictive analytics.
Depending on progress, may be requested to explore the geo-spatial analysis and capabilities in Power BI to meet market analysis requests.
Other duties as assigned.
What you'll need to be successful…
Education and Certification: Pursuing BA/BS in InformationTechnology & Business or equivalent/related degree.
Year: Junior or Senior
GPA: 3.0 or greater
Self-starter with an inquisitive mindset
Structured and analytical thinking
Demonstrated high initiative
Experience with Structured Query Language (SQL) and Power BI
Familiarity with statistical modeling or other data science practices
Excellent written and oral communication skills
Compensation Range for the Position:
$20.00 USDHourly
Target Cash Profit Sharing for the Position:
N/A
Offer amount determined by experience and review of internal talent.
Equal Opportunity Employer
The Oatey family of companies are an equal opportunity employer committed to Diversity, Equity, and Inclusion. We recruit, employ, promote, and offer competitive pay for all jobs without regard to race, color, creed, religion, sex, age, national origin, disability, sexual orientation, or any other characteristic protected by law.
$20 hourly 60d+ ago
IT Enterprise Content Management Analyst
The Timken Company 4.6
Information technology analyst job in North Canton, OH
What Timken makes possible begins with you. Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next.
A career at Timken means you can have an immediate impact doing Work That Matters to the world- improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion.
The purpose of this analyst position is to administer, develop/configure and supports systems in the enterprise content management space including Hyland's OnBase Enterprise Content Management (ECM) system and SharePoint on premise and online environments, as well as other systems and web properties as needed. This position engages business and IT requestors to gather requirements, plan, design, develop/configure, test, and implement changes in Timken's Content Management solutions. This position is responsible for administration and operational support, including platform and system incident/problem resolution, service and change request processing to keep systems running at optimal performance for our business customers.
Responsibilities:
Responsible for requirements gathering, solution analysis, designing, developing, testing, implementing, and modifying Electronic Content Management (ECM) solutions.
Provide content and data management through the lifecycle including management of metadata, user access and security policies.
Design and implement reports, dashboards, unity forms, workflows to improve efficiency and productivity of the business.
Provide technical support for integration needs to other systems as well as platform upgrades within the ECM environments.
Provide technical support, including troubleshooting issues via debugging, research, and investigation techniques.
Create technical documentation leveraging best practices and procedures to enable ongoing sustainability of all solutions.
Provide information and training to customers, team members, and other stakeholders to enable end us-er adoption as well as ongoing operational success.
Qualifications:
Bachelor's degree in Computer Science, Computer Engineering, Business (or Management), or related discipline with 1-3 years of related experience.
Strong Project Management skills include experience with organizing, planning, and executing large-scale enterprise projects.
Detail oriented, strong listening skills and excellent verbal and written communications skills.
Expert teamwork and interpersonal skills, particularly in a global team setting.
Strong analytical, problem solving and technical skills.
Good working knowledge of Electronic Enterprise Content Management best practices.
Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence.
Experience with Management and Configuration of ECM solutions (Hyland OnBase, MS SharePoint), which includes tasks like system administration, workflow development and integration into other applications.
In depth knowledge of Hyland OnBase software and its various modules (Workview, Workflow, Unity Client, E-form).
Familiarity with SAP recommended (Archive Link).
Experience in development with SharePoint, Web parts, master pages, HTML/CSS, integration with other business applications.
Experience in workflow and forms creation using SharePoint Designer, Visual Studio, Power Apps and Power Automate, PowerShell scripting.
Experience troubleshooting issues and providing customer support for service requests related to the supported ECM environments (OnBase, SharePoint, etc.).
Oversee security access and ensure compliance with security policies and regulatory requirements.
All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.
$90k-118k yearly est. 18d ago
IT Manager- Systems and Infrastructure
Alpha Technologies Services LLC 4.1
Information technology analyst job in Hudson, OH
About Alpha & Indicor
Alpha Technologies is a global leader in designing, manufacturing, servicing, and supporting precision rubber and polymer laboratory instrumentation, as well as data acquisition and analysis software systems. Our advanced rheology test equipment is trusted across industries, including automotive, aerospace, medical, and safety, ensuring the highest standards of quality and performance. Alpha is part of Indicor™. Alpha's commitment to excellence is reinforced by our ISO 9001 and ISO 17025 certifications, ensuring precision, reliability, and innovation in everything we do. Alpha has approximately 170 employees in over 15 countries, operating sales and manufacturing locations in over 7 countries.
Indicor™ is a global, diversified industrial solutions company providing specialized, mission-critical products for industrial manufacturers, and a global portfolio of proven, best-in-class technology companies. The Indicor family of companies boasts decades of experience producing dependable, highly engineered solutions, delivering performance and value across a wide spectrum of industries.
Summary
The IT Manager - Systems and Infrastructure is a hands-on leadership role responsible for ensuring the stability, security, and performance of Alpha's technology environment. This role oversees IT operations, cloud and on-premises infrastructure, and enterprise systems supporting business operations, including ERP, CRM, and BI platforms. The manager will lead a small team (2 direct reports) and collaborate closely with Alpha Technologies' leadership team and Indicor's Cybersecurity Manager/team to ensure compliance with corporate security standards. This individual will combine technical expertise with leadership and vendor management skills to ensure seamless IT service delivery and the continuous improvement of Alpha's technology landscape.
Primary Responsibilities
Strategic IT Leadership
Team and Operational Leadership: Lead and mentor the IT team, ensuring efficient IT operations and effective end-user support. Set priorities, manage workloads, and foster a culture of accountability and continuous improvement. This includes setting KPI's for the hardware and software support teams.
Operational Partnership with Alpha's Leadership team: Act as a key operational partner with business leaders to understand IT challenges and operational needs. Deliver tailored IT solutions that enable business productivity and align with Alpha & Indicor's enterprise standards.
Infrastructure and Cloud Oversight: Take a hands-on role in overseeing infrastructure across Azure cloud and on-premises systems. Ensure reliability, scalability, and cost optimization of Azure environments, Microsoft 365, Entra ID, Intune, and related collaboration platforms.
Digital Transformation and Modernization: Guide modernization initiatives, including migration of current and legacy systems to on-prem and cloud platforms and integration of ERP, CRM, and BI systems. Promote interoperability and efficient data sharing across the enterprise. Modernize IT ticket system for (potentially to NinjaOne) for proper Enterprise tracking of metrics to key KPI's.
Coordination of Cybersecurity: Collaborate closely with Indicor's Cybersecurity Manager to ensure secure configurations, endpoint protection, and compliance with security frameworks. Support the implementation of identity management, access controls, and data protection measures.
Mergers & Acquisitions: Partner with leadership team to develop appropriate IT strategy for newly acquired businesses.
Vendor and Contract Management
Strategic Vendor Negotiations and Relationships: Take part in negotiations with technology vendors and service providers to secure advantageous pricing, contracts, and service terms. Maintain strong vendor relationships to ensure long-term value and reliability.
Service Delivery Oversight: Coordinate managed service providers and delivery partners to ensure consistent service quality and alignment with operational standards. Oversee performance of external partners, delivering infrastructure as a service, M365, and Azure environments and business system services.
Performance and SLA Compliance: Monitor vendor performance and adherence to service level agreements (SLAs). Conduct regular reviews and enforce corrective actions where necessary to maintain operational excellence.
Collaborative Project Management: Partner with internal stakeholders and external teams to lead IT initiatives from planning through execution. Ensure projects are delivered on time, within budget, and aligned with business and security objectives.
Expanded Responsibilities
Cloud Infrastructure and SaaS Services Optimization
Lead the management and optimization of Azure environments, focusing on cost control, performance, and scalability.
Advise leadership and business partners on architecture design and service models (IaaS, PaaS, SaaS) best suited for enterprise and business unit workloads.
Drive modernization and automation of infrastructure management through PowerShell scripting, monitoring, and analytics.
Business Systems Integration and Management
Take part in the selection, deployment, and integration of ERP, CRM, and BI systems, ensuring these platforms meet business requirements and support efficient operations.
Ensure network equipment such as switches, firewalls, and VPNs are configured optimally, maintained, and monitored for performance and security.
Work in partnership with the cybersecurity department to implement secure system configurations, patch management, and Identity & Access Management (IAM).
Identify and partner with key vendors for acquisition of hardware, software and professional services.
BU Peer Engagement and Communication
Develop and maintain strong relationships with BU & Indicor IT peers.
Promote transparency and alignment between IT operations and organizational goals.
Capability Building and Knowledge Sharing
Develop the technical skills and capabilities of IT team members through mentorship, cross-training, and professional development.
Promote the sharing of best practices and standard operating procedures across the IT organization.
Build, add and maintain IT and Information Security Policies & Procedures.
Mentor & Coach Alpha IT Staff
Develop and mentor Alpha's Hardware/Software Support IT Specialist and Alpha's Application & Data Specialist
Qualifications
Professional Experience
10+ years of progressive IT infrastructure and service delivery experience, including 3+ years in a managerial or supervisory capacity.
Proven experience managing Azure cloud environments, Microsoft 365 tenancies, Entra ID, Single Sign-On (SSO) and Multi-Factor Authentication (MFA) technologies, and Intune environments.
Demonstrated ability to manage cross-functional projects and external service providers.
Strong background and hands on experience with IT operations, networking (firewalls, switches, VPNs), and IT Security Operations, change management, and incident management principles.
Technical Expertise
Deep understanding and hands on experience with Microsoft Azure architectures, VMWare ESXi environments, Veeam storage systems, and Cisco/Extreem networking.
Advanced proficiency in Microsoft 365 administration, including Exchange, Teams, SharePoint, and Intune. Power BI experience (preferred).
Knowledge of enterprise system architecture and data integration across business platforms.
Experience with PowerShell scripting and process automation.
Familiarity with Mimecast, NinjaOne, and endpoint management systems.
Infor Syteline (ERP) experience (preferred)
Lead IT and SecOps Compliance Activities such as vendor, customer, internal audits and remediation efforts.
Leadership and Interpersonal Skills
Strong leadership and team development skills with the ability to inspire and motivate technical professionals. Analytical and problem-solving abilities, capable of making data-driven decisions under pressure.
Excellent communication skills, with the proficiency to articulate complex technical information to non-technical audiences.
Analytical and strategic thinker with the ability to manage competing priorities in a dynamic environment.
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer.
Occasionally standing, walking, bending, or reaching.
Must be able to lift up to 45 pounds at times.
Ability to see, hear, and communicate effectively.
This job description is not intended to cover all duties. Responsibilities may shift at any time with or without notice.
Travel
As required but not expected to exceed 15%
Degree(s)
Bachelor's Degree (required). BS in InformationTechnology, Computer Science, Information Systems, Computer Engineering or Network Engineering (preferred)
Certifications (desirable but not essential)
Microsoft Certified: Azure Administrator Associate (AZ-104)
Microsoft 365 Certified: Administrator Expert (MS-102)
ITIL Foundation Certification
CompTIA Network+
CCNA, RHCSA, LINUX+, Server+
VMware Certified Professional - Data Center Virtualization
$114k-160k yearly est. 20d ago
Desktop Support Analyst
Meaden & Moore 3.7
Information technology analyst job in Cleveland, OH
Job Description
Firm:
Meaden & Moore is a leading CPA and business consulting firm, recognized for excellence in both the workplace and with our clients. We are a nine-time winner of The Plain Dealer's Top Workplaces, a seven-time recipient of Ohio Magazine's Best Places to Work and consistently ranked among the Top 50 Best of the Best Firms by Inside Public Accounting. These accolades highlight how our firm is managed and reflect our commitment to fostering a supportive and dynamic environment-one that nurtures career growth and provides long-term opportunities for advancement, leadership, and potential ownership.
Since 1919, we have been dedicated to delivering exceptional professional services across accounting, tax, forensic, and consulting disciplines. Our expert team-CPAs, CFEs, CFFs, advisors, and auditors-brings deep expertise, insight, and tailored strategies to help clients navigate complex challenges, enhance business success, and thrive in today's global economy.
Role Summary:
As a Desktop Support Analyst, you'll be a key member of our IT team, empowering colleagues to work efficiently and securely in a hybrid, technology-driven environment. You'll provide hands-on and remote support, champion digital transformation, and help shape the employee technology experience.
Responsibilities:
Serve as a trusted partner for end users, providing responsive support for hardware, software, and connectivity issues-onsite and remotely.
Proactively monitor, diagnose, and resolve incidents using modern ITSM tools and automation platforms.
Maintain and optimize device and software inventories, leveraging cloud-based asset management and analytics.
Collaborate with IT and business teams to streamline onboarding, device deployment, and lifecycle management.
Support a diverse range of devices (PCs, Macs, tablets, mobile, peripherals) and ensure seamless integration with cloud services, collaboration platforms, and enterprise applications.
Document solutions, best practices, and knowledge articles to enable self-service and continuous improvement.
Participate in technology evaluations, pilot programs, and recommend innovative solutions to enhance productivity and security.
Contribute to IT projects, including system upgrades, migrations, and digital workplace initiatives.
Ensure compliance with security, privacy, and accessibility standards.
Provide after-hours support as part of a rotating on-call schedule to maintain business continuity.
Qualifications:
Passion for technology and a growth mindset-staying current with IT trends, cloud solutions, and digital workplace tools.
Strong communication and collaboration skills, with a focus on delivering exceptional customer experiences.
Ability to work independently and as part of a cross-functional team in a fast-paced, agile environment.
Experience supporting Windows, mac OS, and mobile platforms; certifications (CompTIA, Microsoft, Apple, or HDI) are a plus.
Familiarity with cloud productivity suites (Microsoft 365, Google Workspace), endpoint management, and cybersecurity best practices.
Organizational skills and attention to detail for managing multiple priorities and projects.
Associate or bachelor's degree in InformationTechnology or related field, or equivalent experience.
3+ years in IT support or a similar role.
Work Environment & Flexibility:
Hybrid work options available; occasional travel to company sites may be required.
Ability to lift and move equipment as needed.
Willingness to adapt to changing business needs, including extended hours during peak periods.
Our Commitment to Diversity and Inclusion:
Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and company's achievement as well.
We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.
Compensation and Benefits:
Determining actual compensation relies on many factors including individual candidate experience, qualifications, and comparable benchmarks. Base compensation for this role typically ranges between $31 and $34 an hour. Additionally, we offer discretionary year-end bonuses to supplement your compensation package.
We also offer a comprehensive benefits package that includes your choice of medical programs, generous PTO and holidays, 401k matching, profit sharing, various perks, and several bonus opportunities.
$31-34 hourly 14d ago
IT Systems Analyst
Stepforward 3.6
Information technology analyst job in Cleveland, OH
Purpose of Classification:
As the Information Systems Analyst, the primary responsibility is to have a strong understanding of both local and cloud-based networking technologies, as well as expertise in managing and configuring Microsoft Azure environments.
Essential Functions:
Provide technical support and troubleshooting for end-user hardware and software issues, including desktops, laptops, printers, and other peripherals.
Install, configure, and maintain computer hardware, operating systems, and software applications.
Manage and configure Microsoft Azure services, including virtual networks, network security groups, and email support
Implement and maintain secure network connectivity between on-premises and cloud environments
Administrator of On-Prem Active Directory and Entra ID Cloud Environment with Microsoft 365
Provide technical support and training to end-users on network-related issues
Collaborate with cross-functional teams to ensure seamless integration of network solutions
Stay up-to-date with the latest networking & cloud technologies best practices
Additional Functions:
Performs other related duties as required.
Minimum Qualifications:
Bachelor's degree in Computer Science, InformationTechnology, or a related field. 5+ years of experience in network administration and support. Proficient in configuring and managing LAN and WAN technologies, including routers, switches, firewalls, and wireless networks. Extensive experience with Microsoft Azure services, including virtual networks, network security groups, Exchange, Entra ID and Microsoft Active Directory. Strong understanding of network protocols, security, and troubleshooting techniques. Familiarity with cloud computing concepts and best practices. Excellent problem-solving and analytical skills. Strong communication and collaboration skills.
Preferred Certifications:
Microsoft Certified: Azure Administrator Associate
Cisco Certified Network Associate (CCNA)
CompTIA Network+ or Security+
Additional Requirements/Conditions of Employment:
Successful results of pre and continued employment assessments including fingerprinting, drug testing, medical examinations and background check(s).
Step Forward is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Agency will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
$85k-107k yearly est. 22d ago
Premium Audit Technology Senior Analyst
Westfield Group, Insurance
Information technology analyst job in Westfield Center, OH
The Premium Audit Technology Senior Analyst manages the Premium Audit department's technology needs through a partnership with IT and the Premium Audit software vendor and users. The role is responsible for the operation of the premium audit software solution, including development, implementation, maintenance, testing and service issues. The role is to create and manage departmental reports to provide analytics to the department's leadership team, which are used to monitor audit production and individual performance. The Senior Analyst analyzes audit performance data and makes recommendations for enhancements to workflow, procedures or reports, and supports change management related to systems changes.
Job Responsibilities
* Manages the Premium Audit department's technology needs and serves as Premium Audit's liaison to IT and software vendor(s) for the development, implementation, maintenance, testing and service issues of the premium audit software.
* Handles the operation and first level troubleshooting support of the premium audit software which includes maintaining and updating the system, user passwords, class code changes, processor configuration, policy extraction, coding and library files.
* Analyzes audit performance data and makes recommendations to the Premium Audit leadership team for enhancements to workflow and procedures.
* Partners with IT and software vendor(s) to plan, analyze and develop optimal business solutions.
* Assists the Premium Audit Leader with developing recommendations and business plans related to technology for the Premium Audit department.
* Researches and analyzes optional vendor solutions and makes recommendations to the Premium Audit Leader.
* Monitors progress of premium audit software projects and provides communication to Premium Audit and IT.
* Collaborates with software users to define business needs, identify project opportunities, scope, assumptions, resource needs, expected benefits, costs, and risks.
* Manages monthly, year-to-date and Ad Hoc reporting for the department, providing data on audits ordered, work completed by role and by vendor, revisions and net premium impact.
* Creates new reports which provide the leadership team with enhanced options to monitor workflow and individual performance.
* Provides department communication and employee training around system functionality and keying/coding when new systems are introduced and when changes occur.
Job Qualifications
* 2 - 5 years of experience in Premium Audit, Technology or a related field.
* Bachelor's degree in Business Administration, IT or a related field and/or commensurate work experience.
Location
* Hybrid- defined as working three or more days per week in the office if the employee's residence is within 50 miles of Westfield Center, OH; OR Remote-if the employee resides more than 50 miles from Westfield Center, OH.
Technical Skills
* Risk Analysis
* Premium Audit
* Data Analysis and Reporting
* Business Analytics
* Technical Documentation
* Underwriting Operations
* Insurance Industry Knowledge
* Knowledge Of Underwriting Systems and Tools
* Information Systems
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
$81k-108k yearly est. 9d ago
IT Infrastructure Technician
Avery Dennison 4.8
Information technology analyst job in Painesville, OH
Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide - including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive - we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at **********************
At Avery Dennison, some of the great benefits we provide are:
Health & wellness benefits starting on day 1 of employment
Paid parental leave
401K eligibility
Tuition reimbursement
Employee Assistance Program eligibility / Health Advocate
Paid vacation and paid holidays
Job Description
Join Avery Dennison's Infrastructure & Operations (I&O) team and be a catalyst for our digital future! We are shifting our operating model from reactive support to proactive innovation and strategic value delivery. As a IT Infrastructure Technician ( internal Job Title : GTS Specialist ) , you will be a critical, hands-on IT Technician, driving efficiency, resilience, and a superior digital experience across several sites. This role is your chance to be known for the innovation you create, not just the infrastructure you manage.
What You Will Do: The Key Responsibilities
This role sits at the intersection of operational excellence, emerging technology, and world-class service, providing essential support and strategic partnership.
Provide Technical & OT Support: Serve as the go-to technical expert, resolving complex issues across IT infrastructure (network, hardware, cybersecurity, database) and mission-critical Operational Technology (OT) within our manufacturing sites.
Drive Process and Innovation: Proactively collaborate with colleagues to streamline processes, champion innovative solutions, and ensure that IT changes, including the shift to agile methodologies, are seamlessly adopted by local teams.
Orchestrate and Deliver Projects: Lead the successful execution of IT projects-from hardware refreshes to security rollouts-ensuring they are on-time, within budget, and align with company standards.
Manage End-to-End Asset Lifecycle: Oversee the full lifecycle of IT assets (laptops, desktops, mobile devices, thin clients) from procurement and deployment to maintenance and decommissioning.
Champion Service Excellence: Act as a trusted advisor and business liaison, providing timely, accurate support and advocacy for digital workplace technologies to ensure users have a positive experience.
Apply ITIL Principles: Leverage ITIL best practices for change management, incident resolution, and continuous problem prevention to maintain a highly available and resilient service environment.
Qualifications
A high school diploma or equivalent is required; a bachelor's degree in a business or technology field is preferred.
InformationTechnology courses or certification(s) required.
3-5 years of hands-on experience performing troubleshooting and problem resolution on computer, server, network, and telecommunication systems in remote manufacturing sites.
Experience with Operational Technologies (OT) in a manufacturing environment is highly valued.
A foundation in ITIL principles is an asset.
Additional Information
The salary range for this position is
$58,140 - $73,000/ year. The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate's relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.
Reasonable Accommodations Notice
If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact ************** or [email protected] to discuss reasonable accommodations.
$58.1k-73k yearly 3d ago
Senior IT Contract Analyst
Description This
Information technology analyst job in Cleveland, OH
is not hybrid/remote and will be located at our Cleveland Headquarters office.
FORMAL EDUCATION:
Required:
· Bachelor's Degree or higher or in lieu of a degree, at least 7 years in experience in the field of InformationTechnology or Business (work experience or a combination of education and work experience in the field of InformationTechnology or Business).
KNOWLEDGE & EXPERIENCE:
Required:
· 4+ years IT and/or Business experience
· 4+ years of contract management experience.
· Understanding of general contractual terms and conditions.
· Understanding of IT technologies such as SaaS solutions, infrastructure hardware or cloud platforms
· Understanding of business operations.
Preferred:
· Experience managing IT contracts and renewal
Strategy & Planning
· Develop, define, and implement company-wide IT contract strategies, policies and procedures.
· Accomplish business objectives while protecting SW's financial, legal, contractual and future business interest(s).
· Participate in the risk assessment process for business and legal issues.
· Manage vendor agreements and ensure consistency in costs and business processes across all vendors; establish/enforce company “ground rules” for all current and potential vendors.
· Review supplier compliance to established agreements.
Acquisition & Deployment
· Negotiate technology business contracts involving IT software licensing, hardware purchases, cloud service agreements, telecommunication agreements, maintenance/support agreements and professional services engagements.
· Drive change and process improvement to create value in renewals, vendor management, contract management, contract lifecycle management, and finance management
· Build relationships and trust with customers executing on clear and concise plans
Operational Management
· Work closely with the business owners on contract renewals to ensure the renewals are optimized for the current business environment and processed timely.
· Work closely with IT management, legal, and business owners throughout the corporation.
· Establish and maintain written and in-person communication with IT management, legal, and business owners throughout the corporation.
· Effectively communicate contract negotiation strategies to team members and stakeholders in a timely and clear fashion.
This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.
Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.
$80k-105k yearly est. Auto-Apply 12d ago
IT Systems Administrator
Nanosoft Consulting
Information technology analyst job in Cleveland, OH
Systems Administrators at Nanosoft Consulting must possess a variety of technical and professional knowledge and skills. This position contributes to designing, building, maintaining, and supporting essential technical services for Nanosoft Consulting's employees, contractors, and customers. This role involves work on physical and virtual servers, online (“cloud”) services, network infrastructure components, voice systems, and other business technology products and services. Systems Administrators serve as an escalation point for support requests and may be called upon to assist with support operations in times of need. Systems Administrators serve critical roles in security operations and compliance. This role may require after hours work that is scheduled or unscheduled during emergency situations.
Essential Functions (In order of importance) Approximate % of time required IT Systems Administrator I 90% Other 10% Essential FunctionsThe specific demands of this position may change according to business needs and technologies in use, but generally, this position's work includes the following:
Routine operation, maintenance, troubleshooting, and support of all technical systems, including: servers, network infrastructure, hardware, software, management and monitoring systems, technical support tools and systems, enterprise voice, cloud services, etc.
Serves as an escalation point for the technology support team, and works with colleagues and end-users to resolve complex issues.
Provides support for all software and hardware. This may include answering questions, troubleshooting problems, teaching or instructing customers, employees, and/or contractors regarding business technologies
Performs administrative duties and provides support for proprietary business applications and their supporting infrastructure
Proactively monitors technology stack for performance and maintenance issues, and maintains network monitoring system
Participates in project planning and execution, and provides strategic planning insights for departmental and company goals
Performs routine and project-based security functions as part of ongoing audit and compliance processes
Works with the technology support team to improve endpoint management practices and tooling
Works with vendors to manage third-party services, address service issues, and plan for growth and new service needs
Other Essential Functions
Participates in department and company meetings, as requested
Performs other duties as assigned
Light maintenance duties, (i.e.: office moves)
Travel as required
Overtime/Additional Hours - There are times in which overtime/additional hours will be mandatory due to an increase in work and the need to meet turnaround time frames
Compensation for Unscheduled Work
Response to Priority Level 1 tickets or at the immediate request of a manager will be compensated at a minimum of 60 minutes.
Response to Priority Level 2 tickets will be compensated at a minimum of 30 minutes
Response to Priority level 3 tickets when requested by a manager will be compensated at minimum of 30 minutes.
All work meeting the above requirements must be noted on the timecard by the employee and adjusted by the manager prior to approving payroll.
Required Skills/Abilities
Experience supporting Microsoft Windows based systems in an Active Directory environment (primarily Windows 10/11, and Windows Server 2016-2022)
Experience supporting modern versions of Microsoft Office (primarily 2016, but experience with other versions is appreciated)
Experience supporting a variety of business equipment, including: printers, scanners, access control systems, fax machines, and desktop and portable computers
Experience with basic enterprise networking, including: VLANs, NAT, IP addressing, VOIP, wireless, and basic network security concepts
Experience with a variety of mobile devices
Familiarity with Microsoft Windows Server, Microsoft Exchange, Active Directory, and Microsoft/Office 365
Familiarity with SLA-driven reliability concepts
Familiarity with basic client/service dependencies and ability to make basic impact assessments for particular maintenance/service disruptions
Logical and systematic approach to problem solving. Ability to accurately and efficiently troubleshoot, diagnose, and solve problems
Must be comfortable working with team members using remote communication tools including email, phone, Microsoft Teams, and Zoom
Must have an understanding of basic security concepts and be comfortable working in a standards-based, compliant environment
Ability to work as part of a team, including the ability develop new working relationships, share knowledge, and work with colleagues to meet deadlines, and accomplish team goals
be able to gauge the technical abilities of others and effectively and respectfully communicate complex technical issues with individuals of various skill levels
Ability to manage individual tasks and projects, adhere to deadlines, and remain calm and professional under stress
Ability to learn from instruction, written documentation, and formal training
Ability to adapt to change and growth in a fast-paced, deadline-driven environment
Good written communications skills
Strong attention to detail
Preferred Qualifications Candidates do not need to meet any of the Preferred Qualifications to be considered. However, candidates who meet more of the Preferred Qualifications will receive higher preference in consideration.
Experience supporting and managing Microsoft Windows based systems using Azure Active Directory in a Microsoft 365 environment
Experience supporting and managing Microsoft Online Services in a Microsoft 365 environment, both on-prem and hybrid
Understanding of advanced networking concepts and practices, including: CDP/LLDP, 802.1x, routing protocols, Microsoft Windows DHCP, managed switches, managed wireless networking systems, and enterprise network security appliances
Understanding of network security tools and practices, including: IDS/IPS operations, DLP, SIEM, enterprise CA, AD FS, Web Proxying, Reverse Web Proxying and Load Balancing,
Experience managing and supporting a variety of company-owned and employee-owned mobile devices, including Android and iOS, in a managed enterprise environment
Experience managing, operating, or maintaining enterprise voice systems
Experience managing the full suite of Microsoft Windows server products and services with high availability
Experience with network monitoring systems to measure critical availability metrics and inform troubleshooting processes
A rich understanding of the OSI networking model and the ability to quickly isolate and identify service delivery issues
Ability to produce rich, high-quality documentation of processes and procedures for internal reference and external audiences
Ability to present information
Experience managing Microsoft SQL Server, SQL Server Reporting Services, and associated database maintenance and automation functions
Familiarity with other database management systems (Oracle, PostgreSQL, Mongo, etc.) is a plus, but not required
Experience with security operations, policy development and implementation, and operation of security infrastructure
Experience with the HITRUST Common Security Framework or other comparable third-party security auditing framework is strongly preferred
Experience with enterprise server management tools
Experience with Microsoft 365 enterprise security features
Education & Licensing
High School diploma or equivalent certificate is required
Bachelor's degree from an accredited college or university is preferred
Experience
Experience working in technical support and/or administrative roles is preferred
Physical Work Requirements
Work is generally sedentary in nature but may require standing and walking for up to 10% of the time. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.
$58k-83k yearly est. 60d+ ago
GIS Analyst
Purple Land Management 3.8
Information technology analyst job in Canton, OH
Purple Land Management (PLM) is one of the fastest-growing privately held companies in North Texas. PLM serves clients such as energy producers, midstream operators, state and local agencies, engineering firms and mobile service providers in lease negotiation and acquisition, right-of-way acquisition, title services and project management. PLM has ten office locations across the country, with the headquarters located in downtown Fort Worth.
Job Description
A GIS Analyst at Purple Land Management must possess a thorough understanding of the ESRI ArcGIS Suite and be able to use that knowledge to generate and organize GIS Data. The GIS Analyst must be able to analyze and review title documents, including oil and gas leases, real property deeds, easements, rights-of-way, and other instruments and determine where they are situated and whether or not they impact a client's real property. A GIS Analyst must also be able to establish leasehold boundaries against changing surveys, water lines, vegetation, and historical maps, and compare the boundaries against historical production data to determine whether a parcel of real property is validly leased by a producing oil or gas well (determine HBP status).
Responsibilities
Support land services projects as assigned by the Senior GIS Analyst by developing and implementing GIS solutions, building maps, comparing historical mapping and survey data against present day tax parcel identification numbers, deed plotting leasehold, and determining HBP status of oil and gas producing properties
Build, organize, maintain and manage all of PLM's client and organizational databases including confidential data
Assist District Landmen and Project Managers with the preparation of updates and presentation of data from title research and lease acquisitions
Review title documents including real property legal descriptions to assess real property boundaries
Build complex KMZ file or equivalent to provide satellite imagery based work product that allows a client to properly navigate a leasehold or acreage position
Qualifications
Bachelor's Degree in GIS is strongly preferred
Two years or more experience using GIS in an oil and gas context preferred
Proficient in Microsoft Office, specifically Excel, and cloud computing generally
Highest proficiency in ArcGIS required
Self-starter and self-motivated with strong organizational and reasoning skills
IT experience or proficiency working with computer hardware and software maintenance (preferred)
Additional Information
All your information will be kept confidential according to EEO guidelines.
$53k-75k yearly est. 4d ago
IT Contract Administrator
Great Day Improvements 4.1
Information technology analyst job in Twinsburg, OH
Great Day Improvements - Contract Administrator In the 13 years since its founding, Great Day Improvements, LLC has grown rapidly toward its vision of becoming one of the largest home improvement companies in the U.S. Headquartered in Twinsburg, Ohio, Great Day Improvements is a $1.5 billion, vertically integrated, direct to consumer provider of premium home improvement products.
The company's family of brands includes Patio Enclosures, Champion Windows and Home Exteriors, Universal Windows Direct, Apex Energy Solutions, Stanek Windows, Hartshorn Custom Contracting, Your Home Improvement Company, K Designers, LeafGuard, Englert, and The Bath Authority.
With an expanding workforce of more than 4,800 employees across 130 metropolitan markets throughout the US, Great Day Improvements ranks among the top home improvement companies nationwide and one of the fastest growing private companies in America.
Technology and disciplined vendor management are critical to how Great Day Improvements operates at scale. The Contract Administrator plays a key role in strengthening financial discipline, vendor accountability, and operational rigor by establishing a structured, proactive approach to contract lifecycle management across the enterprise, beginning with Enterprise Technology & Intelligence (ETI).
Job Summary:
As the Contract Administrator, you will be responsible for managing the full lifecycle of vendor and software contracts, with an initial focus on Enterprise Technology and Intelligence and the ability to expand enterprise wide over time.
This role is not a legal position. It is an operational and analytical role focused on contract visibility, renewal governance, cost optimization, and vendor accountability. The Contract Administrator ensures contracts are actively managed rather than passively renewed and helps the organization reduce waste, avoid unnecessary spend, and enforce commercial terms.
Success in this role is defined by clear contract visibility, proactive renewal management, measurable cost savings, and improved vendor performance.
Location: Twinsburg, OH (on-site / hybrid)
Responsibilities
* Establish and maintain a complete, centralized inventory of all ETI vendor and software contracts.
* Organize contracts within the designated enterprise repository with clear metadata including contract owner, purpose, spend, renewal terms, and expiration dates.
* Ensure contracts are easily accessible, current, and accurately documented.
Renewal and Expiration Management
* Create and manage a proactive renewal calendar with alerts at least six months prior to contract expiration.
* Partner with ETI and business leaders to evaluate renewal decisions including renew, renegotiate, replace, or terminate.
* Prevent auto renewals without executive awareness and approval.
Cost Optimization and Vendor Accountability
* Identify unused, underutilized, or redundant contracts and recommend termination or consolidation.
* Track commercial terms including pricing, uplifts, SLAs, credits, penalties, and termination rights.
* Support vendor negotiations by surfacing contractual leverage and financial impact.
* Document and report cost savings, avoided spend, and risk reduction.
Contract Review and Analysis
* Review contracts for key business risks including renewal terms, termination rights, SLAs, data ownership, liability, and pricing protections.
* Use AI assisted tools to summarize contracts, highlight risks, and compare vendor language against internal standards.
* Partner with Legal and Procurement as needed while owning day-to-day contract analysis.
Process, Tools, and Integration
* Develop a repeatable contract lifecycle management process from intake through expiration.
* Integrate contract milestones into IT service management or tracking workflows where appropriate.
* Create standard contract summaries, dashboards, and leadership reporting.
Qualifications
Required Qualifications
* Experience managing vendor or commercial contracts in an ETI, operations, finance, or procurement environment.
* Strong ability to interpret contract language and translate it into business-relevant insights.
* Experience building renewal calendars, tracking systems, or governance processes.
* Strong organizational skills with the ability to manage multiple contracts and timelines.
* Comfort working cross functionally with ETI, Finance, and business leaders.
Preferred Qualifications
* Experience in technology, SaaS, or software licensing environments.
* Familiarity with cloud, software, MSP, and professional services agreements.
* Experience using AI tools for document or contract analysis.
* Bachelor's degree in business, Finance, Operations, Information Systems, or related discipline, or equivalent experience.
Competencies
* Operational Discipline: Builds structure, visibility, and accountability into contract management.
* Financial Acumen: Identifies cost savings, risks, and commercial opportunities.
* Attention to Detail: Maintains accuracy and completeness across contract data and timelines.
* Execution and Follow Through: Ensures contracts are actively managed and decisions are made on time.
* Influence Without Authority: Works effectively across functions to drive outcomes.
* Continuous Improvement: Uses tools and data to improve efficiency and decision making.
Success Measures
* Complete and accurate inventory of all IT vendor and software contracts.
* Zero surprise renewals or unintended auto renewals.
* Documented cost savings and avoided spend.
* Improved vendor accountability and performance.
* Reduced reliance on external legal review for routine contracts.
* A repeatable contract management model ready to scale enterprise wide.
GDI is an Equal Employment Opportunity Employer
#IND
$61k-79k yearly est. Auto-Apply 27d ago
GIS Analyst
Arcadis 4.8
Information technology analyst job in Austintown, OH
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together.
Role description:
As a GIS Specialist, you will support environmental planning and permitting projects with a focus on siting and routing. This will include creating and maintaining constraints databases, providing analysis and GIS support for routing and siting studies, preparing maps and graphics, assisting with state Public Utilities Commission (PUC) siting applications and supporting public outreach efforts. You will assist our GIS team in driving efficiency by improving workflows through data standardization, automation, and tool creation. As such, you must have demonstrated experience with the latest versions of the ESRI product suite.
You will also assist with the growth of new and existing client relationships through delivery of quality work. You will be an important member of the Energy Transition team interacting with ecologists, cultural resource specialists, planners, engineers, senior technical experts, and project/program managers as part of an interdisciplinary team.
Qualifications & Experience:
Required qualifications for the role include:
Bachelor's degree in environmental science, Geographic Information Systems (GIS), engineering, biology, ecology, or similar discipline
2+ years of experience as a GIS Specialist in environmental consulting. Associated experience with environmental agencies and departmental roles with commercial entities may be considered equivalent
Demonstrated experience in ESRI products including ArcGIS Pro and ArcGIS Online
Strong data management skills including creating, editing, converting GIS data following prescribed data management protocol
Experience visualizing geographic data for both print and web products
Experience task managing and assistant project managing multiple projects at once and working in collaboration with scientists, engineers, archaeologists, and other specialists in developing environmental documents for environmental projects
Preferred qualifications:
Experience supporting applications for state PUC filings in the Midwestern and Eastern US
Experience developing, managing and maintaining web map services and applications (ArcGIS Online, ArcGIS Experience Builder, ArcGIS Field Maps)
Familiarity with workflow automation using Model Builder or Python
Why Arcadis?
We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.
You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.
Together, we can create a lasting legacy.
Join Arcadis. Create a Legacy.
Our Commitment to Equality, Diversity, Inclusion & Belonging
We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.
Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 15 days PTO that accrue per year. The salary range for this position is $61200 - $91800.
Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location.
#Hybrid
#LI-SP1
$61.2k-91.8k yearly Auto-Apply 60d+ ago
IT Contract Administrator
Gdifamilyofbrands
Information technology analyst job in Twinsburg, OH
Great Day Improvements - Contract Administrator
In the 13 years since its founding, Great Day Improvements, LLC has grown rapidly toward its vision of becoming one of the largest home improvement companies in the U.S. Headquartered in Twinsburg, Ohio, Great Day Improvements is a $1.5 billion, vertically integrated, direct to consumer provider of premium home improvement products.
The company's family of brands includes Patio Enclosures , Champion Windows and Home Exteriors , Universal Windows Direct , Apex Energy Solutions , Stanek Windows , Hartshorn Custom Contracting, Your Home Improvement Company, K Designers, LeafGuard , Englert , and The Bath Authority.
With an expanding workforce of more than 4,800 employees across 130 metropolitan markets throughout the US, Great Day Improvements ranks among the top home improvement companies nationwide and one of the fastest growing private companies in America.
Technology and disciplined vendor management are critical to how Great Day Improvements operates at scale. The Contract Administrator plays a key role in strengthening financial discipline, vendor accountability, and operational rigor by establishing a structured, proactive approach to contract lifecycle management across the enterprise, beginning with Enterprise Technology & Intelligence (ETI).
Job Summary:
As the Contract Administrator, you will be responsible for managing the full lifecycle of vendor and software contracts, with an initial focus on Enterprise Technology and Intelligence and the ability to expand enterprise wide over time.
This role is not a legal position. It is an operational and analytical role focused on contract visibility, renewal governance, cost optimization, and vendor accountability. The Contract Administrator ensures contracts are actively managed rather than passively renewed and helps the organization reduce waste, avoid unnecessary spend, and enforce commercial terms.
Success in this role is defined by clear contract visibility, proactive renewal management, measurable cost savings, and improved vendor performance.
Location: Twinsburg, OH (on-site / hybrid)
Pay: $50,000 per year (with up to 5% Varible Comp)
Responsibilities
Establish and maintain a complete, centralized inventory of all ETI vendor and software contracts.
Organize contracts within the designated enterprise repository with clear metadata including contract owner, purpose, spend, renewal terms, and expiration dates.
Ensure contracts are easily accessible, current, and accurately documented.
Renewal and Expiration Management
Create and manage a proactive renewal calendar with alerts at least six months prior to contract expiration.
Partner with ETI and business leaders to evaluate renewal decisions including renew, renegotiate, replace, or terminate.
Prevent auto renewals without executive awareness and approval.
Cost Optimization and Vendor Accountability
Identify unused, underutilized, or redundant contracts and recommend termination or consolidation.
Track commercial terms including pricing, uplifts, SLAs, credits, penalties, and termination rights.
Support vendor negotiations by surfacing contractual leverage and financial impact.
Document and report cost savings, avoided spend, and risk reduction.
Contract Review and Analysis
Review contracts for key business risks including renewal terms, termination rights, SLAs, data ownership, liability, and pricing protections.
Use AI assisted tools to summarize contracts, highlight risks, and compare vendor language against internal standards.
Partner with Legal and Procurement as needed while owning day-to-day contract analysis.
Process, Tools, and Integration
Develop a repeatable contract lifecycle management process from intake through expiration.
Integrate contract milestones into IT service management or tracking workflows where appropriate.
Create standard contract summaries, dashboards, and leadership reporting.
Qualifications
Required Qualifications
Experience managing vendor or commercial contracts in an ETI, operations, finance, or procurement environment.
Strong ability to interpret contract language and translate it into business-relevant insights.
Experience building renewal calendars, tracking systems, or governance processes.
Strong organizational skills with the ability to manage multiple contracts and timelines.
Comfort working cross functionally with ETI, Finance, and business leaders.
Preferred Qualifications
Experience in technology, SaaS, or software licensing environments.
Familiarity with cloud, software, MSP, and professional services agreements.
Experience using AI tools for document or contract analysis.
Bachelor's degree in business, Finance, Operations, Information Systems, or related discipline, or equivalent experience.
Competencies
Operational Discipline: Builds structure, visibility, and accountability into contract management.
Financial Acumen: Identifies cost savings, risks, and commercial opportunities.
Attention to Detail: Maintains accuracy and completeness across contract data and timelines.
Execution and Follow Through: Ensures contracts are actively managed and decisions are made on time.
Influence Without Authority: Works effectively across functions to drive outcomes.
Continuous Improvement: Uses tools and data to improve efficiency and decision making.
Success Measures
Complete and accurate inventory of all IT vendor and software contracts.
Zero surprise renewals or unintended auto renewals.
Documented cost savings and avoided spend.
Improved vendor accountability and performance.
Reduced reliance on external legal review for routine contracts.
A repeatable contract management model ready to scale enterprise wide.
GDI is an Equal Employment Opportunity Employer
#IND
$50k yearly Auto-Apply 5d ago
Learn more about information technology analyst jobs
How much does an information technology analyst earn in Akron, OH?
The average information technology analyst in Akron, OH earns between $62,000 and $115,000 annually. This compares to the national average information technology analyst range of $62,000 to $111,000.
Average information technology analyst salary in Akron, OH
$84,000
What are the biggest employers of Information Technology Analysts in Akron, OH?
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