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Information technology analyst jobs in Albany, OR

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  • Vcio at StepUP IT Services, LLC

    Stepup It Services, LLC 4.0company rating

    Information technology analyst job in Eugene, OR

    Job Description If you have an entrepreneurial spirit, coupled with a willingness to work hard to reach your goals, you may be a great fit as our next vCIO. By working with our small and medium business clients, you will be helping our customer-focused IT team provide world class service. Our services, reputation, and sustained company growth are all great reasons to join us. vCIOs maintain and develop company standards and best practices and work proactively toward aligning customers based on industry standards. vCIOs are also contributing members of the Technology Alignment Process (TAP) Team, assisting clients with their IT strategic roadmapping. This position reports directly to the Sales Manager and indirectly to the Operations Director. Duties & Responsibilities Understand StepUP Technology Alignment objectives, as well as the role and function of other technical team members. Act as the main point of contact both to the client within our organization and within our organization to the client. Attend all TAP (Technical Alignment Process) team meetings to collaborate and work on improving the customer TAP experience. Conduct and/or attend regular client tactical meetings with the TAMs (Technology Alignment Manager) as needed to keep clients updated on status. Attend bi-weekly TAP Team strategy meetings as a functioning member of the TAP team. Perform at least one unique client touch per client per month. Develop and maintain working knowledge of assigned customers' environments and IT challenges. Keep client account information up-to-date including agreements, key contacts, and sales documents. Identify customer technical risk and collaborate with internal teams appropriately. Become a valued member of the Standards and Alignment Committee to continue to develop and refine our standards. Maintain training and proficiency in StepUP's my ITprocess/TruMethods processes and procedures Maintain a weekly vCIO playbook documenting your activities for the week. Develop business acumen with key contacts at client sites. Advise and train clients on how to use the Support Desk team outside of the proactive TAP process. Maintain high positive client and user satisfaction and relationships and client feedback ratings. Keep up to date with relevant IT developments and telecommunication systems, hardware, and software applications within the industry. Implement, participate, and promote Quality Assurance (QA) objectives, processes, and procedures of the Company. Aid in the training, mentoring and development of other vCIO staff, as assigned. Manage and/or generate any escalated service issues and ensure their resolution. Perform other appropriate duties and responsibilities as assigned by the Sales Manager or TAP team Leader. Adopt continuous learning and improvement processes in all aspects of the position. Skills & Requirements Strong written and verbal communication Strong interpersonal skills Excellent organizational, project management, coordination, and prioritization skills Strong problem-solving and self-guided learning skills Show initiative when undertaking tasks and good self-task management Committed to undertaking duties efficiently, with a strong attention to detail Able to work well both within the TAP team environment and independently High degree of confidentiality High degree of punctuality Ability to take, interpret, and follow instructions Customer service orientated Ability to work with staff at all levels within the company and work in accordance with company policies and procedures A reliable personal vehicle, valid driver's license, car insurance and a satisfactory driving record Success in previous account manager for business to business relationships Key Performance Indicators (KPI) Client profitability based on gross and net margins across clients' monthly agreements Number of completed Technology Alignment my ITprocess reviews completed Number of completed client Strategic Business Reviews (SBR) according to the scheduled frequency Number of unique client touches per week Number of vCIO TAP hours performed % of weekly TODO assignments successfully completed on time as assigned by TAP team % and quality of assigned quarterly “ROCKS” (ROCKS are defined as shared quarterly team goals) Retention % for assigned clients Additional non-recurring revenue % above the Monthly Recurring Revenue (MRR) Client and staff satisfaction ratings, measured by client ratings and any direct client complaints Satisfactory achievement of ongoing targets, goals, and objectives as set by the Sales Manager or TAP team leader Pay & Benefits Annual salary upon hire: $60,000-70,000 DOE Paid time off Recurring performance and salary reviews Healthcare Reimbursement 401k match Telemedicine plan Mileage and expense reimbursement Company sponsored Employee Engagement program This is a full-time, salaried position, based at our headquarters in Eugene, OR. Relocation assistance may be available for highly qualified candidates.
    $60k-70k yearly 5d ago
  • Operations Analyst

    Pape MacHinery Inc. C&F

    Information technology analyst job in Eugene, OR

    Job DescriptionPAPE' MACHINERY, INC. - CONSTRUCTION & FORESTRY DIVISION - EUGENE, OR - CORPORATEOPERATIONS ANALYST: Do you enjoy analyzing data and turning it into meaningful insights for leadership? Do you thrive at the intersection of analytics, strategy, and operational execution? Are you excited by the challenge of building reports and uncovering insights from data to help drive business success? Do you thrive in a role where you collaborate across departments and support both day-to-day operations and special projects? If you answered yes to these questions, we would love to hear from you! Pape' Machinery, a premier capital equipment dealer in the West, is seeking an Operations Analyst to our team at our corporate office in Eugene, OR. At Pape', we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance-all designed to support you and your family. Make a difference. Grow your career. Join the Pape' Team! WHAT YOU'LL DO: As our Operations Analyst, you will be one of the primary members providing the data and visualization to help improve business functions and drive company success. You will be tasked with producing a wide-range of datasets, reports and dashboards that will be used by our management teams. To thrive in this role, you must love problem-solving, analyzing data & processes to identify trends, opportunities for improvement, and developing creative solutions to support our teams. This team member will work out of our corporate office in Eugene, OR. Key Responsibilities: Analyze and prepare monthly reports on company-wide activity, including performance scorecards. Support Sales, Rental, and Product Support Departments with reports related to machine inventory, parts, and service management and analysis. Document procedures in line with modernization initiatives. Collaborate with corporate departmental teams on special projects. Design and implement new reporting models at the request of executive management. Work cross-functionally with Information Systems, analyst groups, Accounting, and Corporate Sales Operations. Maintain strong, professional communication with corporate departments and internal stakeholders. WHAT YOU NEED: Bachelor's degree or 2-year degree with relevant work experience. Advanced Excel (e.g. Pivot Tables, V/XLookup), Power Query and data validation skills. Basic proficiency in SQL, including the ability to execute rudimentary queries to extract, validate, and interpret operational data for reporting and decision-making. Proficiency in data visualization tools and reporting platforms, such as the creation and management of AWS QuickSight and/or PowerBI dashboards. Understanding of financial and operating systems, including interpreting financial statements. Ability to work effectively with cross-functional teams. Above average time & task organizational skills. Capability to multi-task with a high level of accuracy. Excellent oral and written communication skills. Ability to travel overnight on an as-needed basis. Compensation: $71,712-107,567/yr (Depending on Experience) Why work for Pape': Competitive pay based on your skills, training, and experience level. Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs. Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape' vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well. Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within. Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity. Equipment - Pape' has the largest equipment inventory in the West and an unparalleled parts inventory! Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter. Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills. The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
    $71.7k-107.6k yearly 21d ago
  • Operations Analyst

    PapÉ Jobs

    Information technology analyst job in Eugene, OR

    PAPE' MACHINERY, INC. - CONSTRUCTION & FORESTRY DIVISION - EUGENE, OR - CORPORATE OPERATIONS ANALYST: Do you enjoy analyzing data and turning it into meaningful insights for leadership? Do you thrive at the intersection of analytics, strategy, and operational execution? Are you excited by the challenge of building reports and uncovering insights from data to help drive business success? Do you thrive in a role where you collaborate across departments and support both day-to-day operations and special projects? If you answered yes to these questions, we would love to hear from you! Pape' Machinery, a premier capital equipment dealer in the West, is seeking an Operations Analyst to our team at our corporate office in Eugene, OR. At Pape', we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance-all designed to support you and your family. Make a difference. Grow your career. Join the Pape' Team! WHAT YOU'LL DO: As our Operations Analyst, you will be one of the primary members providing the data and visualization to help improve business functions and drive company success. You will be tasked with producing a wide-range of datasets, reports and dashboards that will be used by our management teams. To thrive in this role, you must love problem-solving, analyzing data & processes to identify trends, opportunities for improvement, and developing creative solutions to support our teams. This team member will work out of our corporate office in Eugene, OR. Key Responsibilities: Analyze and prepare monthly reports on company-wide activity, including performance scorecards. Support Sales, Rental, and Product Support Departments with reports related to machine inventory, parts, and service management and analysis. Document procedures in line with modernization initiatives. Collaborate with corporate departmental teams on special projects. Design and implement new reporting models at the request of executive management. Work cross-functionally with Information Systems, analyst groups, Accounting, and Corporate Sales Operations. Maintain strong, professional communication with corporate departments and internal stakeholders. WHAT YOU NEED: Bachelor's degree or 2-year degree with relevant work experience. Advanced Excel (e.g. Pivot Tables, V/XLookup), Power Query and data validation skills. Basic proficiency in SQL, including the ability to execute rudimentary queries to extract, validate, and interpret operational data for reporting and decision-making. Proficiency in data visualization tools and reporting platforms, such as the creation and management of AWS QuickSight and/or PowerBI dashboards. Understanding of financial and operating systems, including interpreting financial statements. Ability to work effectively with cross-functional teams. Above average time & task organizational skills. Capability to multi-task with a high level of accuracy. Excellent oral and written communication skills. Ability to travel overnight on an as-needed basis. Compensation: $71,712-107,567/yr (Depending on Experience) Why work for Pape': Competitive pay based on your skills, training, and experience level. Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs. Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape' vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well. Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within. Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity. Equipment - Pape' has the largest equipment inventory in the West and an unparalleled parts inventory! Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter. Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills. The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
    $71.7k-107.6k yearly 22d ago
  • Sr. IT Audit and Compliance Analyst

    Datavant

    Information technology analyst job in Salem, OR

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **What We're Looking For** As a Senior Analyst within the Information Security Governance, Risk, and Compliance (GRC) organization, you will play a key role in supporting Datavant's audit, compliance, and assurance activities. You'll apply your deep understanding of IT controls, risk management, and compliance frameworks to help maintain and improve Datavant's control environment. This is a hands-on role suited for a self-starter who enjoys solving problems, collaborating cross-functionally, and ensuring compliance excellence in a fast-paced environment. **What You Will Do** + Support Strategic Compliance Initiatives + Contribute to enterprise-level audits and assessments (FedRAMP, HITRUST, PCI-DSS, HIPAA, etc.) from kickoff through final deliverables and report delivery. + Perform technical control testing and validation for infrastructure, applications, and cloud services. + Coordinate walkthroughs, evidence collection, and remediation tracking with internal teams and external auditors. + Strengthen the Control Environment + Support the maintenance and enhancement of Datavant's Unified Control Framework (UCF) to align overlapping compliance frameworks. + Draft and update control narratives, test plans, and policy documentation in response to evolving regulatory and industry requirements. + Partner with control owners to validate control effectiveness and identify improvement opportunities. + Communicate and Collaborate + Act as a compliance subject matter expert, supporting internal stakeholders across engineering, product, legal, and operations. + Translate complex compliance requirements into clear, actionable technical and operational guidance. + Provide clear, concise documentation and summaries to support audit readiness and stakeholder understanding. + Enhance Processes and Automation + Identify opportunities to automate and streamline evidence collection and control testing. + Collaborate with GRC team members to improve existing compliance workflows and leverage tooling for greater efficiency. + Participate in process reviews to strengthen consistency and accuracy across compliance activities. + Drive Continuous Improvement + Draft control descriptions, SOC report narratives, and remediation plans. + Identify control gaps, assess risk, and lead remediation tracking through completion. + Stay current on emerging regulations, frameworks, and audit trends to ensure Datavant stays ahead of the curve. **What You Need to Succeed** + 4+ years of experience in IT audit, security compliance or risk management. + Hands-on, proven experience with security frameworks and regulations such as, HIPAA, PCI-DSS, HITRUST, NIST 800-53, and/or FedRAMP. + Experience conducting technical control assessments and writing audit-ready documentation. + Excellent communication skills-you can explain control requirements to engineers and translate technical speak for auditors. + Demonstrated ability to juggle competing priorities in a fast-moving environment. + Strong analytical, organizational, and project management capabilities. + Self-starter who is driven to build structure where needed. Tool & Technology Stack: We value familiarity with the following tools and platforms. While not all are required, exposure to these (or similar) technologies will help you succeed: + GRC Platforms: TrustCloud or Similar + Ticketing Systems: Jira, Asana + Collaboration Tools: Slack, Confluence + Cloud Platforms: AWS (preferred), GCP, Azure + Automation/Scripting: Familiarity with automation tools or scripting languages (e.g., Python, Bash) for control testing and workflow optimization is a plus Bonus points for: + One or more industry-recognized certifications: CISA, CISSP, CISM, CCSP, etc. + Experience in the healthcare industry or working with PHI and HIPAA compliance. + Familiarity with cloud-native security practices and cloud compliance tooling. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $136,000-$170,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $136k-170k yearly 42d ago
  • IT Specialist

    Maximus, Inc. 4.3company rating

    Information technology analyst job in Albany, OR

    Description & Requirements Maximus is seeking a reliable and motivated IT Support Specialist to join our team. The ideal candidate will provide first and second level technical assistance to end users, maintain IT systems and ensure smooth day-to-day operations. This entry level position is perfect for individuals who are passionate about technology, eager to grow in the IT filed and strong customer service skills. * These responsibilities will traverse over these technologies: IT Service Center Support, Endpoint Support & VTC Technician Support / Meeting Room support This position is an onsite role, 5 days a week Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS145, T1, Band 4 Job-Specific Essential Duties and Responsibilities * IT Service Center Support, Endpoint Support & VTC Technician Support / Meeting Room support: * Provide troubleshooting and hardware repair support for NETL endpoints and peripherals. * Provide on-site and remote repairs (when possible) for desktop computers, laptops, smartphones, tablets, printers, monitors, and other peripherals, consisting primarily of component replacement * Manage and perform equipment relocation, expansion, and connection/disconnection of computer system hardware and peripheral devices including but not limited to surveying new installations and moving IT equipment as requested. * Comply with Property handling requirements to accurately account for the movement of computers, laptops, printers, monitors, mobile devices, and peripherals. This includes but is not limited to issuing new equipment, return to stock equipment, and excessing equipment * Provide support for a variety of peripheral devices such as printers, scanners, external storage devices, and other peripheral accessories * Serve as Albany point of contact for IT issues via phone, email, chat, or in-person * Accurately log, categorize, and escalate incidents and service requests in the ServiceNow ITSM tool * Provide Level 1 support, including password resets, account unlocks, and general troubleshooting, application troubleshooting, hardware issues, peripherals etc. * Monitor and maintain meeting room performance, resolving technical issues * Provide support for standard conference rooms and VTC rooms to include problem identification, system troubleshooting and repair, maintaining spare parts, making repairs, escorting service providers, and coordinating equipment repairs * Provide support for NETL's displays (for commercial TV, NETL information, etc.) * Support and maintain end-to-end meeting room experiences, ensuring seamless connectivity and performance for live meetings and events, ensuring reliability of video and audio connections * Support end users with Teams outlook calendar integrations and peripheral connectivity issues * Collaborate with internal IT reams and vendors to optimize system performance and reliability Job-Specific Minimum Requirements: * Associate's degree in information technology or related field, or equivalent experience. * 1+ years of IT support experience across multiple technology areas. * Excellent communication and customer service skills. * Ability to multitask and adapt quickly to changing priorities. Work Environment: * Onsite role in Albany, OR office spaces, conference rooms, warehouse and remote sessions. * Monday through Friday with flexibility in working hours. Between 7am and 5pm. #techjobs #clearance #VeteransPage Minimum Requirements TCS145, T1, Band 4 EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.
    $69k-96k yearly est. 21d ago
  • Help Desk Agent

    Cayuse Holdings

    Information technology analyst job in Salem, OR

    **_JOB TITLE:_** Help Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services, LLC **_SALARY:_** $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt Help Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards. It includes providing prompt, reliable, and accurate information to customers while maintaining effective communication. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** + Receives customer inquiries and fulfills requests, providing high-quality customer service in a professional, efficient, and timely manner. + Operates within established guidelines and procedures to independently deliver a full range of services to the customer. + Matches customer needs with current products and services and suggests new ones to target customer's unmet needs. + Use examples and analogies as appropriate to facilitate understanding. + Identifies, resolves, or escalates, and tracks issues of all customer interactions in a work management tool (ServiceNow) or as determined by the client. + Aids in information to the customer in a prompt manner. + Uses judgment to anticipate customer service needs, resolves routine issues, and takes action accordingly, consistently providing high level quality service. + Manage continuous improvement through ongoing collection of data and information regarding customer requirements. + Understands and responds to others using active listening skills and tactful communication. + Ability to perform first-line troubleshooting for customers. + Ability to resolve issues following the parameters and guidelines of the client. + Help new and developing team members. + Demonstrate proactive business and customer service mentality, assuming ownership over solutions with a desire and willingness to be flexible and adaptable. + Other duties as assigned. **Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Knowledge of and experience using various computer applications including Microsoft Office Suite + Technology savvy with an interest in new generation technology - comfortable doing things a different way, troubleshooting, and recommending new technology. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills Required:** + Must possess problem-solving skills. + Exceptional communication skills, both oral and written. + Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc. + Highly motivated with the ability to handle and manage multiple tasks at any one time. + Ability to forge new relationships, individual and teaming in nature. + Must be a Self-starter, that can work independently and as part of a team. + Ability to follow instructions for logging into a computer and launching various applications + Ability to navigate the applications and programs utilized including opening and closing windows, select portions of text or other items using the mouse, copy/cut and paste text + Ability to successfully handle customer requests and document in work management tools and applications. + Strong interpersonal skills with the ability to communicate in a professional, and articulate manner to individuals from diverse backgrounds. + Effective listening skills to include cognitive ability to locate and convey requested information + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail with good follow up and follow through skills. + Proven ability to multitask and prioritize in a fast-paced environment with changing priorities; adaptable to change and a quick learner. + Ability to handle sensitive and confidential information appropriately. + Continuous learner/improvement mindset, desire to learn quickly with a commitment to excellence. + Positive attitude; tolerance for dealing with difficult customers and stressful situations. + Dependable and accountable. **Desired Qualifications:** + Experience in a customer service role. + Experience supporting customers in a virtual environment. **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to:** Delivery Manager **Working Conditions** + Professional remote office environment. + Ability to work Mon-Fri 8am to 5pm EST. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $15.00 - USD $17.00 /Hr. Submit a Referral (**************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103792_ **Category** _Customer Service/Support_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _Yes_ **Clearance Required** _None_
    $15-17 hourly 9d ago
  • IT Specialist - Network Install - C

    Telos Corporation 4.6company rating

    Information technology analyst job in Newport, OR

    The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solutions and the integrity of our people. Explore what you can bring to our solutions in the areas of cyber, cloud and enterprise security. Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment! This position is contingent on contract award. This position will be based at Newport, OR Responsibilities : * Install, terminate, and configure copper and fiber optic network cabling. * Support the design and implementation of wired and wireless LANs. * Conduct site surveys to determine optimal device placement and material requirements. * Splice and terminate multimode and single-mode fiber optic cabling. * Perform network testing and evaluation to ensure performance and security. * Diagnose and resolve network-related issues; provide technical support to end-users. * Operate and maintain IT and network infrastructure systems. * Implement and manage network configurations across production, lab, and test environments. * Collaborate with technical teams to apply configuration changes and maintain documentation. * Coordinate IP space management and report on network health to stakeholders. * Position will support 24/7 operations and will require shift and weekend work. Job Requirements Qualifications : * Active or ability to gain a Public Trust or DoD Secret Clearance. * High School plus specialized training, and 6+ yrs of experience; or the equivalent combination of education, professional training or experience. * DoD 8570 IAT Level I or II compliance required. * Certifications such as CCNA, CWNP, or BICSI are highly desirable. * Strong technical writing skills; proficiency in Microsoft Office Suite including Visio. * Familiarity with telecommunication room standards, CAT 6 and fiber optic cabling, and wiring practices. * Experience in network administration, operations, and infrastructure support. Licensed / and be able to Drive a vehicle Ability to climb a ladder and lift at least 40lbs The successful candidate must meet eligibility requirements to access sensitive information, which requires US citizenship. Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment. Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration ("SSA") and/or the Department of Homeland Security ("DHS") of your authorization to work in the United States. Telos offers excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future. Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at **************. If you require relay service assistance, please click on the following link to review information on your state's relay service: ********************************** Telos Corporation is an EEO/AA employer. Job Type Full-Time Location Newport, OR 97365 US (Primary) Telos offers an excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future. Telos and its subsidiaries are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
    $83k-113k yearly est. 3d ago
  • Senior IT Systems Administrator

    Milegon LLC

    Information technology analyst job in Canby, OR

    Job Description Step into a high-impact role where your expertise in IT infrastructure and cybersecurity directly supports a 70-year legacy of manufacturing excellence and operational resilience. For more than 70 years, Milwaukee Electronics has delivered advanced electronics manufacturing solutions to customers across aerospace, defense, medical, industrial, and other highly regulated sectors. As our technology footprint grows, so does the strategic importance of secure, compliant, and resilient information systems. Our IT and cybersecurity teams play a central role in protecting the organization from evolving threats, maintaining ITAR/CMMC compliance, and ensuring the stability of the infrastructure that supports our manufacturing operations. Senior IT professionals who join us play a visible role in shaping our security posture and enabling ongoing operational excellence. SUMMARY The Senior IT System Administrator at Milwaukee Electronics plays a critical role in advancing the company's strategic use of information systems and data, ensuring the right balance of service, security, and compliance. This role is responsible for administering IT services and infrastructure, including all cybersecurity functions, and directly supports the organization's operational efficiency and competitive advantage. ESSENTIAL DUTIES AND RESPONSIBILITIES Governance and Compliance Ensure IT systems adhere to regulatory and company standards, including ITAR and CMMC. Maintain secure configurations and documentation Risk Management Conduct risk assessments and implement mitigation plans Support disaster recovery planing and execution Cybersecurity Develop, refine, and monitor cybersecurity policies, practices, and response plans Proactively monitor systems and respond to incidents using industry best practices and compliance requirements IT Infrastructure Administer VMware, Microsoft 365, Dell servers, Cisco networking, and related systems Recommend and implement improvements to enhance performance, scalability, and security. Vendor Management Develop and maintain relationships with IT vendors and service providers Evaluate and manage third-party tools, services, and contracts Mentorship and Knowledge Sharing Provide support, guidance, and training to Technology team members Contribute to skill development in security and system administration Continuous Learning Stay current with cybersecurity trends, emerging threats, and evolving technologies Pursue relevant certifications and professional development QUALIFICATIONS Bachelor's or Master's degree in IT, Computer Science, Cybersecurity, or a related field is preferred; however, equivalent hands-on experience will also be considered. Proven experience in administering IT services and infrastructure in a manufacturing or electronics environment. Demonstrated experience in cybersecurity, including developing and implementing security policies and procedures, with specific knowledge of ITAR and CMMC requirements. Advanced knowledge of cybersecurity strategies and tools. Proficiency in IT infrastructure and network systems, including VMware, SharePoint, Microsoft 365, Dell servers, and Cisco switches. Excellent communication, problem-solving, and project management abilities. CERTIFICATIONS Cybersecurity certifications (CISSP, CISM) are highly desirable. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, employee is frequently required to stand; walk; sit; use hands to point, handle, or feel; and reach with hands and arms. Employee is occasionally required to stoop, kneel, crouch, or crawl. Employee must frequently lift and/or move up to 10 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This is an onsite role performed primarily in a professional office setting located within a manufacturing facility. The employee may occasionally be exposed to moving mechanical parts, production equipment, and moderate noise levels when working in or around manufacturing areas. The noise level in the office work environment is usually moderate. Standard business hours apply; however, evening or weekend work may be required to meet business needs, particularly for system upgrades, maintenance, or incident response. MILWAUKEE ELECTRONICS IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or age. If you are an individual with a disability and need a reasonable accommodation in the application or hiring process, please contact Human Resources at ************ or ***************************. For more information about our commitment to equal employment opportunity, please see this government poster: Know Your Rights: Workplace Discrimination is Illegal | U.S. Equal Employment Opportunity Commission (eeoc.gov). Because this job has access to controlled technology, we must comply with ITAR. Any job offers will be contingent on verification that the candidate is a U.S. person (i.e., U.S. citizen, U.S. nationals, lawful permanent resident, or individual granted asylum/refugee status in the U.S.) or can otherwise satisfy ITAR compliance requirements. If applicable, if an individual is not a U.S. person, our policy is to not take the extra step of seeking approval from the federal government for that person to work in this position. Upon hire, the successful candidate must present acceptable proof of identity and current authorization to work in the U.S., as required on Form I-9. We do not provide sponsorship support for employment-based visas such as H-1B.
    $86k-115k yearly est. 9d ago
  • Revenue Operations Analyst

    Dodge Construction Network

    Information technology analyst job in Salem, OR

    Dodge Construction Network (Dodge) is growing and we're looking to bring on a Revenue OperationsAnalystto helpguide thecommercial organization byoptimizinga well-structured sales process and implementing solutions based onrigorousanalysis. The Revenue OperationsAnalystwill be responsible for supporting ourrevenueteamsbyanalyzingall aspects ofourlead generation, prospecting, deal flow, andrevenuepipeline.The ideal candidate will have already started their revenue operations career and is excited to take ownership of key areas of focus within the team. This is afull-timeposition and reports directly to the SeniorDirector, Revenue OperationsandAnalytics. **_Preferred Location_** This is a remote, home-office based position open to candidates across the continental United States, with a preference for those located in the Eastern Time Zone. **_Travel Requirements_** Expected travel is less than 5% of the time, but may occasionally be required for team meetings. **_Essential Functions_** + Assist in helping Sales Development Representatives (SDRs), Account Executives (AEs), and Sales Leadership interact with our data primarily stored in our CRM (Salesforce) and interconnected systems to meaningfully drive better execution of sales strategy + Analyze our lead and opportunity assignment engine to match the right individuals and companies, with the right sales professionals, at the right time + Create sales and revenue forecasts using pipeline analysis, booking estimates, and key sales performance indicators + Gather and organize our data and generate deeper customer insight to enhance sales productivity + Work cross-functionally to ensure business data and reporting is 100% in sync for all members of our Go-To-Market teams + Troubleshoot reporting discrepancies as needed + Conduct complex, important work under minor supervision with wide latitude for independent judgment **_Education Requiremen_** **_t_** Bachelor's degreeinquantitativefield(mathematics, economics, etc.)and/or equivalent work experience. **_Required_** **_Experience_** **_, Knowledge_** **_and Skills_** + 3+ years in SaaS Sales/Revenue Operations with a leading technology company + Proficiency with Salesforce object and reporting schemas + Intermediate proficiency in Excel functions and modeling + Experience with Business Intelligence tools + Exceptionalanalyticalskills,with theabilityto present datacross-functionally and to executives + Meticulous organizational and documentation skills **_Preferre_** **_d_** **_Experience_** **_, Knowledge_** **_and Skills_** + Proficiency with Salesforce CPQ object and reporting schemas + Experience developing Tableau and Quick Sight dashboards and visualizations **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the_** **_future require sponsorship for employment visa status._** **_A b_** **_ackground check_** **_is_** **_required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job_** **_and_** **_consistent with all federal state and local ordinances._** **_Reasonable_** **_Accommodation_** **_Dodge Construction Network_** **_is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer._** **_We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people._** **_All employment decisions shall be_** **_based on merit,_** **_qualifications,_** **_and business needs_** **_without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status,_** **_pregnancy,_** **_sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-1146-2025
    $46k-71k yearly est. 20d ago
  • Enterprise Technician I/II - IT Support - Information Technology - 2025

    Alpha It, LLC

    Information technology analyst job in Eugene, OR

    Job Description Alpha IT, LLC is seeking an Enterprise Technician to join our team. As an Enterprise Technician, you will provide exceptional technical support and customer service to businesses throughout the state of Oregon. Our goal at Alpha IT is to provide world-class managed services at an affordable price while retaining the highest level of customer satisfaction. As a member of our team, you will play a crucial role in helping us achieve that goal by supporting a variety of businesses and their technology needs. Responsibilities Provide remote and onsite technical support to customers, including troubleshooting and resolving a variety of issues. Install, configure, and maintain hardware, software, and other IT assets. Document and maintain accurate records of all support requests and activities. Ensure customer satisfaction by providing timely and effective communication and follow-up with customers. Collaborate with team members to identify and resolve complex technical issues. Participate in ongoing training and professional development opportunities to maintain current knowledge of industry trends and best practices. Maintain a positive and professional attitude at all times, even in challenging situations. Requirements Associate's or Bachelor's degree in Information Technology or related field. At least 2 years of experience providing technical support in a customer-facing role. Knowledge of IT hardware, software, and networking principles and practices. Strong communication and interpersonal skills with the ability to explain technical concepts to non-technical individuals. Ability to work independently and as part of a team. Strong attention to detail and organizational skills. Ability to prioritize and manage multiple tasks and projects simultaneously. Benefits Benefits Starting Salary of $40,000 - 60,000 per year D.O.E. Skillset and salary advancement are possible. Some benefits occur after a probationary period and depend on the position Paid vacation Sick Leave Insurance (medical, dental, vision, Rx) 401k FSA Account Company provided iPhone Laptop
    $40k-60k yearly 21d ago
  • Plant IT Technician

    Clarios

    Information technology analyst job in Canby, OR

    What you will do: The Plant IT Technician is responsible for installing and supporting the IT hardware, software, and network infrastructure in the plant. The Plant IT Technician reports directly to the USCAN Plant Systems West Team Lead with a dotted line relationship to local plant management teams. How you will do it: Regularly spend portions of the day on the plant floor and occasionally lift parcels up to 40 pounds Triage IT hardware, software, and network issues in the office and on the manufacturing plant floor, sometimes acting as liaison between the L1 Help Desk and the end user Configure and deploy IT hardware equipment in an office environment, such as printers, conference phones, conferencing systems, and mobile phones, while following hardware and software standards Configure and deploy IT equipment on the plant floor, such as Zebras, Satos, PCs, thin clients, scan guns, radio frequency (RF) devices, and payroll clocks Wear plant personal protective equipment (PPE) while on the plant floor and follow safety equipment programs according to company standards Provide general application support, including O365, Windows 10, ERP, firewalls Facilitate the full PCLM process with an emphasis on configuration Maintain security, appearance, and organization of the server room Manage SLAs and resolve incidents in Service Now Primary contact for service providers Primary interface of communication to Plant Management regarding WAN/LAN outages for infrastructure maintenance and planned hardware / software deployments Partner across local departments-Engineering, HR, Maintenance-to advise on deployments and execute projects Engage with the USCAN Plant Systems Team to execute projects across the region Make recommendations to the USCAN Plant Systems Team when IT hardware and/or software upgrades are required and procure required items through approved vendors Ensure new IT hardware serial numbers are recorded and included under existing maintenance contracts Travel occasionally to support remote sites or assist with projects. (Up to 10%) What we look for: Required: Bachelor's Degree with 1 year of IT technical support experience In lieu of a Bachelor's Degree, will consider a 2-year degree and at least 6 years of experience, or equivalent combination of education and experience Solid understanding of PCs including software installation, reimaging, Intune AD, Azure Experience configuring / troubleshooting issues / and deploying IT hardware, such as various printers, PCs, thin clients, scan guns, and/or radio frequency (RF) devices required Understanding of networks and administration with knowledge of Access Points, Switches, VOIP, TCPIP, DHCP, DNS Experience with structured network cabling Solid analytical and critical thinking skills with strong written and verbal communications skills Demonstrated track record of strong initiative and producing results Ability to be on-call to resolve off-hours support situations requiring immediate attention Preferred: Other desirable certifications include Network+, Security+, MCSE, CCNA, A+ Experience with inventory, asset management, and CMDB is a plus Experience working in a manufacturing plant setting strongly preferred #LI-CS1 What you get: Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire Tuition reimbursement, perks, and discounts Parental and caregiver leave programs All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits Global market strength and worldwide market share leadership HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility Clarios has been recogizned as one of 2024's Most Ethical Companies by Ethisphere. This prestigious recognition marks the second consecutive year Clarios has received this distinction. Who we are: Clarios is the force behind the world's most recognizable car battery brands, powering vehicles from leading automakers like Ford, General Motors, Toyota, Honda, and Nissan. With 18,000 employees worldwide, we develop, manufacture, and distribute energy storage solutions while recovering, recycling, and reusing up to 99% of battery materials-setting the standard for sustainability in our industry. At Clarios, we're not just making batteries; we're shaping the future of sustainable transportation. Join our mission to innovate, push boundaries, and make a real impact. Discover your potential at Clarios-where your power meets endless possibilities. Veterans/Military Spouses: We value the leadership, adaptability, and technical expertise developed through military service. At Clarios, those capabilities thrive in an environment built on grit, ingenuity, and passion-where you can grow your career while helping to power progress worldwide. All qualified applicants will be considered without regard to protected characteristics. We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process by emailing Special.Accommodations@Clarios.com. We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, gender, ethnicity, and all other characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report. We want you to know your rights because EEO is the law. A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process. To all recruitment agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.
    $37k-73k yearly est. Auto-Apply 60d+ ago
  • DOT/Intelligent Transportation Systems Analyst

    Practice Xpert Inc. 3.7company rating

    Information technology analyst job in Salem, OR

    TekWissen provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each clients requirements and span the services spectrum from Application Development/Maintenance, testing, IT Consulting & staffing for IT Infrastructure Management through strategic consulting and industry oriented Business Process. Our end-to-end Business Process as a Service (BPaaS) solutions support complex, high-value, knowledge based work. Combining applications, platforms, infrastructure, knowledge processes, and domain expertise allows us to deliver greater efficiencies and innovative business capabilities. Job Description Description: Reviews, analyzes, and modifies programming systems including encoding, testing, debugging and installing to support an organization's application systems. Consults with users to identify current operating procedures and to clarify program objectives. Requires a bachelor's degree in area of specialty and at least 6 years or equivalent experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of Contractor staff. A wide degree of creativity and latitude is expected. THIS IS A PARTIME FOR ONE YEAR ONSITE. SCHEDULE CAN BE NEGOTIATED IF SELECTED. The purpose of this request is to Obtain an applications system analyst IV to support the DOT Intelligent Transportation System (ITS) TripCheck Local Entry Modernization and Traveler Information Portal Modernization projects. The resource obtain will be responsible for eliciting and gathering requirements requirements, document functional specifications, creating test plan and test cases, executing testing and documenting test results. Additional Information If you are available, interested, planning to make a change, or know of a friend who might have the required qualifications and interest, please call me ASAP at ************ Thanks & Regards, Aravind Jakku ************ ************************
    $73k-96k yearly est. Easy Apply 1h ago
  • Salesforce & ERP Systems Analyst

    The Math Learning Center

    Information technology analyst job in Salem, OR

    The Math Learning Center (MLC) is a non-profit education organization with a track record of developing high-quality mathematics materials, including Bridges in Mathematics curriculum. We create programs that engage students, promote classroom community and discourse, and help more than 80,000 elementary teachers across the country deliver effective mathematics instruction. Are you a collaborative Salesforce & ERP Systems Analyst interested in joining a mission-driven organization? If so, this position might be right for you. You will be responsible for managing Salesforce and ERP systems and will support cross-departmental teams by contributing to system configuration, workflow automation, reporting, troubleshooting, testing, and solution design. This position is based in Oregon. In this hybrid or onsite role, office days are in our Portland or Salem, Oregon office. What you will do: Administer and enhance Salesforce to support evolving business processes, including user management, automation, custom objects, reports, dashboards, and integrations. Maintain, configure, and optimize the ERP system (Rootstock). Recommend and implement process automation and system improvements that increase efficiency and user satisfaction. Collaborate with operations, customer experience, and finance teams to gather requirements and translate them into system solutions. Serve as a bridge between our IT, operations, customer experience, and finance teams, ensuring our technology platforms are optimized to meet organizational needs. Work collaboratively with department leadership to understand organization processes, goals, and gaps. Collaborate with users across departments and IT Director in the planning, prioritization, design, development, and deployment of new projects & system enhancements. Provide training, communicate updates, and support and verify user adoption while minimizing disruption. Build strong cross-functional relationships with operations, customer experience, and finance teams. Provide high-touch end-user support, training, and documentation for Salesforce and ERP system. Analyze and initiate configurations and customization of the Salesforce and ERP systems and participate in the change management and go-live support processes. Design, coordinate, and perform system testing to ensure requirements are met. Oversee deployment and rollout of Salesforce and ERP enhancements to ensure successful adoption. How you are qualified: Associate's degree in information systems, computer science, or related field, or equivalent combination of education and experience. Three or more years of experience in Salesforce administration and development, including building, maintaining, and debugging Salesforce flows. Experience with Salesforce integrations and third-party apps is preferred. Experience in ERP systems (Rootstock or comparable ERP system). Salesforce certifications (Administrator, Platform App Builder, or related) are preferred. Ability to collaborate with others and work effectively in a team environment. We offer our employees an excellent work environment that includes: An emphasis on collaboration, with all staff expected to participate in achieving organizational goals. A dedicated team of mission-driven professionals passionate about math education. Competitive pay and benefits. Paid Time-Off: 12 holidays, 24 additional days PTO, and a wellness week. Health Insurance (medical, dental, vision): Premiums paid at 100% for employees. Retirement: 401(k) plan with 3% employer contribution and 2% match. Disability and Life Insurance: Employer-paid short-term, long-term, and group life. The Math Learning Center is an equal opportunity employer. We provide fair and equal opportunities for all employees and job applicants regardless of race, color, religious creed, national origin, ancestry, age, sex, gender, pregnancy, sexual orientation, marital status, familial status, disability, or genetic information, in compliance with applicable federal, state and local law. The Math Learning Center hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
    $67k-90k yearly est. 53d ago
  • DOT/Intelligent Transportation Systems Analyst

    Stem Xpert

    Information technology analyst job in Salem, OR

    TekWissen provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each clients requirements and span the services spectrum from Application Development/Maintenance, testing, IT Consulting & staffing for IT Infrastructure Management through strategic consulting and industry oriented Business Process. Our end-to-end Business Process as a Service (BPaaS) solutions support complex, high-value, knowledge based work. Combining applications, platforms, infrastructure, knowledge processes, and domain expertise allows us to deliver greater efficiencies and innovative business capabilities. Job Description Description: Reviews, analyzes, and modifies programming systems including encoding, testing, debugging and installing to support an organization's application systems. Consults with users to identify current operating procedures and to clarify program objectives. Requires a bachelor's degree in area of specialty and at least 6 years or equivalent experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of Contractor staff. A wide degree of creativity and latitude is expected. THIS IS A PARTIME FOR ONE YEAR ONSITE. SCHEDULE CAN BE NEGOTIATED IF SELECTED. The purpose of this request is to Obtain an applications system analyst IV to support the DOT Intelligent Transportation System (ITS) TripCheck Local Entry Modernization and Traveler Information Portal Modernization projects. The resource obtain will be responsible for eliciting and gathering requirements requirements, document functional specifications, creating test plan and test cases, executing testing and documenting test results. Additional Information If you are available, interested, planning to make a change, or know of a friend who might have the required qualifications and interest, please call me ASAP at ************ Thanks & Regards, Aravind Jakku ************ ************************
    $67k-90k yearly est. Easy Apply 60d+ ago
  • Senior Analyst, IT Business Solutions

    Cardinal Health 4.4company rating

    Information technology analyst job in Salem, OR

    **_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. **_Job Summary_** The job will be supporting mostly the WaveMark Supply Management & Workflow Solutions which is a SaaS solution enabling healthcare providers and manufacturers to effectively manage supplies with market-leading innovative technology. WaveMark leverages a portfolio of advanced hardware (e.g., RFID) and cloud-based software including an analytics platform providing full visibility and control of all supplies from low-cost commodities to high-cost devices and implants. Our global footprint and continuous innovation deliver the most cost effective and workflow efficient patient care possible. The IT Analyst plays a critical role in protecting the organization's digital assets by working cross-functionally to design, implement, monitor, and enforce security processes and procedures. This position collaborates with software and hardware engineering, compliance, and other business units to ensure robust security practices are integrated across applications and operations. The analyst is responsible for developing and implementing mitigation strategies and maintaining compliance with industry standards and regulations. **_Responsibilities:_** + Application Portfolio Management (APM): + Manage and maintain APM records (Wavemark, MarginAnalysis), ensuring data accuracy. + Track APM resiliency deadlines and update relevant systems (worksheets, ServiceNow). + Monitor Archer dashboards for upcoming deadlines and past-due remediations. + Facilitate status calls with stakeholders regarding application resiliency, exemptions, and remediation. + Collaborate with IT and business teams for APM record updates and reporting. + Application Security & Compliance: + Analyze security threats, vulnerabilities, and audit findings to prioritize remediation. + Collaborate with product management and development teams to plan and schedule security fixes that align with business objectives. + Support the integration of application logs into the SIEM and develop monitoring and alerting systems to detect potential application attacks and resiliency issues. + Develop and implement testing/validation processes for security system effectiveness. + Ensure adherence to enterprise security processes, business, regulatory, and legal requirements. + Assist in security incident response using SIEM and other detection platforms. + Review policies, procedures, system designs, and security controls against frameworks (e.g., NIST Cybersecurity Framework). + Support implementation and configuration of application security tools. + Monitor and ensure compliance with established application security standards. + Assist the Incident Response team with application security investigations. + Develop custom tools to help software teams embed security into their development processes when off-the-shelf solutions are unavailable. **_Qualifications_** + 2-4 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + Knowledge of SDLC and DevSecOps concepts such as CI/CD pipelines preferred + Experience with common application security controls including WAF preferred + Understanding of standard security control frameworks, including NIST Cybersecurity Framework (800-53) preferred + Strong analytic, troubleshooting skills; can problem solve, organize, and manage multiple tasks and projects in a health information system environment preferred + Able to stay objective and independent when completing assignments and consistently demonstrate the ability to hold information in confidence preferred + Ability to learn new software and hardware packages and adapt to changes in technology preferred. + Strong technical, process, and interpersonal skills to effectively analyze information systems, research and validate risks preferred. + Knowledge of common patterns for AuthN and AuthZ preferred + Experience in understanding SCA/SAST scan results and working with development teams to establish remediation plans preferred + Experience in creating dashboards in Splunk, Rapid7 or other equivalent tools to measure and guide application security work preferred + Experience with Veracode preferred + One or more Information Security Certifications preferred: CISSP, CISM, CCSP, CISA preferred **_What is expected of you and others at this level_** + Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes action to resolve + Applies judgment within defined parameters + Receives general guidance and may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $80,500 - $103,410 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 01/24/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $80.5k-103.4k yearly 10d ago
  • Configuration Analyst with PowerShell

    360 It Professionals 3.6company rating

    Information technology analyst job in Salem, OR

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Description:- Analyzes changes of product design to determine the effect on the end product design and function and determines and prepares documentation necessary for change. Coordinates with customers and manufacturers to determine a process for change reporting. Reviews released engineering change data and changes documenting activities to ensure adherence to configuration management procedures and policies. Typically requires at least a bachelor's degree in area of specialty and at least 7 years or equivalent of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of complex tasks. A wide degree of creativity and latitude is expected. This project supports the Intelligent Transportation Systems (ITS) information technology assets and lifecycle management program (Server Replacement). This is an annual project to replace servers that have reached end of life and are ready for lifecycle replacement. The purpose of this request is to procure a resource proficient with a Microsoft Server installation and configuration skill set. POWER SHELL Additional Information Thanks and Regards, Isha Sharma 408-766-0000- EXT 425 isha.sharma@)usitsol.com
    $66k-89k yearly est. 60d+ ago
  • Systems Engineer

    Demo Sanity Test Automation

    Information technology analyst job in Salem, OR

    EMC VCE cèrtified EMC VNx certified Strong knowledge of EMC Data Domain and Avamar VMware VCP Cisco UCS Certified Strong working knowledge of networking technologies including vLANs and subnetting
    $71k-97k yearly est. 60d+ ago
  • Epic MyChart Application Analyst

    Intermountain Health 3.9company rating

    Information technology analyst job in Salem, OR

    Are you passionate about enhancing the healthcare experience for patients and consumers alike? We are seeking talented and motivated Application Systems Analysts to join our fast-paced, collaborative team. In this role, you'll have the opportunity to shape innovative solutions by focusing on products and workflows that impact both clinical staff and patients directly. As an Application Systems Analyst, you'll be at the forefront of continued learning-developing deep expertise in leading technologies such as MyChart, Welcome, Hello World, Telehealth, and Online Scheduling. You'll maintain up-to-date certifications and understanding of key products and activities, while working closely with your teammates to drive improvements in patient and consumer engagement. If you thrive in environments that value teamwork, problem solving, and continuous growth, we encourage you to apply and help us deliver exceptional experiences across every touchpoint in healthcare. This position is responsible for complex level work supporting information technology application(s) through planning, designing, implementing, maintaining, and providing ongoing optimization and support (e.g., electronic health records, registration, scheduling, billing and collections, lab and pathology, radiology, picture archiving and communications (PACS), cardiovascular, pharmacy, home care, long term care, population health, consumer and patient facing technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management). **_Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings._** **_We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington._** The senior analyst is responsible for providing advanced technical support, configuration, integration, and maintenance for various healthcare applications and their technologies throughout their lifecycle (e.g., selection, implementation, support, archival and decommissioning). The senior analyst may also manage small and mid-sized projects related to these applications and their technologies and will help plan and execute projects. The senior analyst will mentor other analysts and is expected to contribute to the development of best practices and standards for application configuration, deployment, support, archival, and decommissioning. Essential functions are performed independently under minimal supervision and direction, caregiver performs standard duties with minimal supervision. **Essential Functions** - Documents and recommends workflow changes and technical/functional designs needed to support the business requirements. - Partners with external vendors to support related third-party applications including integration/implementation, support, and troubleshooting - Solves common and complex issues, incidents, and problems according to agreed upon service levels and according to department standards. - Serve as PM and complete PM functions for mid-size projects with multiple teams - Performs quality review of team build - Collaboratively works with peers, internal and external stakeholders, and vendors - Follows documentation and change management standards. - Participates in development of training and knowledge-based materials for use by peers, end-users, and other team members. - Oversees configuration of electronic and mechanical hardware with software products to meet the functional criteria of client specifications - Develop and understands business reporting needs for end users - Participates in on-call and command center responsibilities - Develops and maintains comprehensive testing plans and scripts to verify system outputs and system integrity - Attends and participates in team, project and department meetings to increase awareness and information flow - Works with requestor to understand the problem, creating a clear and defined objective for the project and then completes the business case documentation - Help stakeholder complete ROI, benefit plan KPI, leading and lagging measures, if applicable. - Aggregate applicable resource group forecasts to roadmap new projects to be used in subcommittees/workgroups. Ensure that resources are available to work on priorities and align to appropriate strategies. - Aggregate of equipment/hardware/data connection forecasts and mapping of new construction/reconstruction projects, create cost estimates and comparisons of new construction and reconstruction projects and assists with application assessment of new construction and reconstruction projects, if applicable - Provides Capital Planning with cost of equipment, infrastructure information. Leads in procurement and coordination of DTS equipment of construction and reconstruction project. Supply field teams with lists and mapping of equipment and data connections for projects, if applicable **Skills** + **Epic MyChart Certified in one or more of the following: MyChart, Cadence, Welcome, Bedside, Hello World, Care Companion, Cheers (CRM), Epic Submitted App, Strings Manager - version Feb 25** + Experience with Service Now change management and incident response + Proficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, Word + Possesses in-depth business and application knowledge and experience + Knowledge of system analysis and operating systems + Skilled in assessing needs and determining through documentation what the best approach might be + Skilled at problem definition and data collection by establishing facts, drawing valid conclusions + Ability to read, analyze, and interpret general industry periodicals, professional journals, technical procedures, or governmental regulations + Ability to write reports, correspondence, and process documents + Ability to effectively present information and respond to inquiries or complaints from employees, managers, directors, senior leaders, and the general public + Demonstrates knowledge of project management and control **Qualifications:** **EDUCATION** : Bachelor's degree is required in information technology, healthcare, business, or related field. or, actively working towards a Bachelor's Degree with nine years of professional experience Additional relevant experience may substitute for lack of education upon Supervisory and HR approval OR **EXPERIENCE:** Two (2) years of work experience, or actively working towards a Bachelor's Degree with six years of experience in related areas **Epic MyChart Certified in one or more of the following: MyChart, Cadence, Welcome, Bedside, Hello World, Care Companion, Cheers (CRM), Epic Submitted App, Strings Manager - version Feb 25** **Requirements** - Operate computers and other IT equipment requiring the ability to move finger and hands - See and read computer monitors and documents - Remain sitting or standing for long periods of time to preform work **Physical Requirements:** **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $32.10 - $50.57 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $55k-70k yearly est. 21d ago
  • Information Technology Consultant

    Oregon State University 4.4company rating

    Information technology analyst job in Corvallis, OR

    Details Information Department Community Relatns/Admin (LCB) Classification Title Info Technology Consultant Job Title Information Technology Consultant Appointment Type Classified Staff Job Location Bend Benefits Eligible Full-Time, benefits eligible Remote or Hybrid option? Employment Category Regular Job Summary This recruitment will be used to fill one full-time Information Technology Consultant, competency level 2, position for the Information Technology team at Oregon State University Cascades. This position is located in Bend, Oregon. Oregon State University - Cascades is seeking someone who is striving to learn and develop while making meaningful contributions to a growing campus in beautiful Bend, Oregon. We are looking for a full-time on-site person that would be part of a local team that is tasked with providing direct technical assistance and support for network, hardware, and software. This is a unique opportunity to learn all aspects of higher education's technology while supporting equipment in and out of the classroom. Everyday can have a new challenge which makes this position dynamic and interesting. This Information Technology Consultant position reports to the OSU-Cascades IT Manager and functions as a member of the UIT Service Desk within the Business Architecture unit of University Information and Technology at OSU-Cascades. The purpose of this position is to provide support to users of computer technology at Oregon State University. Why OSU-Cascades IT? We are the tier 2 hands-on support for all things technical on campus, dedicated to providing excellent service in support of teaching and research. Our team is small, and we work closely together to collaborate and innovate for our growing campus. You will develop close working relationships with the entire OSU-Cascades community. We respect your personal time away from work. As a member of the OSU IT community, this position contributes to the collective mission of supporting Oregon State University's teaching, research, outreach, and administrative excellence through technology. Under the leadership of University Information & Technology (UIT), the university's central IT organization, the OSU IT community is a collaborative ecosystem made up of distributed IT professionals embedded within colleges, research, and administrative units. Together, OSU IT professionals work in partnership to align technology solutions, share expertise, and deliver secure, effective, and innovative digital experiences that enable the university's strategic goals. As part of this community, this position plays a key role in advancing OSU's technology priorities while supporting the unique needs of OSU-Cascades. Please note all OSU IT team members are expected to meet the following commitments: AI Statement: OSU IT embraces the transformative potential of artificial intelligence (AI) to drive innovation, enhance efficiency, and create meaningful impact across our teaching, research, and administrative functions. As a member of the OSU IT community, the person in this position is expected to thoughtfully engage with AI tools and practices, champion their ethical and responsible use, and actively contribute to the development of AI-driven solutions that uphold our institutional values and advance the university's mission. Data Statement: OSU IT commits to deliver data as a strategic working asset and to enable data informed decision making across OSU. OSU IT leaders and staff lead by example and use data to inform decision making at all levels in the organization. Persons in technology roles are also expected to design systems with data portability in mind and work within enterprise architecture and privacy guidelines. DEIA Statement: OSU IT commits to and believes in the strength and value of diversity, equity, inclusion, and access (DEIA) both throughout our team and as an intentional and active practice to advance the vision, mission, and strategic efforts of the entire university. As a member of the OSU IT community, the person in this position is expected to foster and promote the values of DEIA and demonstrate a commitment to inclusive excellence in their work. Security Statement: Proactively securing and protecting OSU's digital assets and information systems is crucial to our missions of teaching and learning, research, and extension and engagement. All OSU IT professionals are directly responsible for providing high quality and secure IT systems and services. Persons in technology roles are expected to be responsive to security related actions and requirements, and to collaborate to find secure ways to support the OSU community. Why OSU? Why OSU-Cascades? Founded in 2001, Oregon State University - Cascades brings higher education to Central Oregon while leveraging the excellence of a land grant and top-tier research university in one of the most dynamic cities in the Pacific Northwest. Located near downtown Bend and surrounded by mountains, forest and high desert, OSU-Cascades offers small classes that accelerate faculty-student mentoring and experiential learning in an innovative environment that accelerates opportunities for student, faculty and staff development and advancement. With a 128-acre campus under development and a goal to grow to 3,000 to 5,000 undergraduate and graduate students, OSU-Cascades is delivering on a 40-year grassroots community effort to bring the benefits of a comprehensive university to the region: Student Body and Alumni Student and alumni data is as of fall 2024. * 1,370 undergraduate and graduate students * 78% from Oregon * 42% Central Oregonians * 24% first generation students * 23% students of color * 19 students on average per class * 95% of 2023 graduates employed or in graduate school within 6 months of graduation * 5,625 degrees awarded since founding Academic Majors A growing portfolio of degree programs at OSU-Cascades is designed to meet regional and state industry workforce and economic needs. Research Research underway at OSU-Cascades focuses on challenges in energy, the environment, human wellness, social justice and society. Labs at OSU-Cascades include the FORCE biomechanics lab, the Laboratory for the American Conversation and the Sustainable Tourism Laboratory. Campus Development OSU-Cascades' campus development is driven by an award-winning long range development plan and engineering efforts that are transforming brownfields into a thriving university campus. Sustainability plans include net zero energy, waste and water goals. Initial sustainability efforts are seen in geothermal sourced energy to heat and cool buildings, and native plant landscaping requiring little or no irrigation. In addition to an academic core, campus plans includes a 24-acre innovation district, mid-market affordable housing, and 10-miles of walking/biking trails. Working for Oregon State University is so much more than a job! Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don't wait for challenges to present themselves - we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all. FACTS: * Top 1.4% university in the world * More research funding than all public universities in Oregon combined * 1 of 3 land, sea, space and sun grant universities in the U.S. * 2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties * 7 cultural resource centers that offer education, celebration and belonging for everyone * 100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates * 35k+ students including more than 2.3k international students and 10k students of color * 217k+ alumni worldwide * For more interesting facts about OSU visit: ***************************** Locations: Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport. Oregon State's beautiful, historic and state-of-the-art main campus is located in one of America's best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances. Total Rewards Package: Oregon State University offers a comprehensive benefits package with benefits eligible positions that is designed to meet the needs of employees and their families including: * Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents. * Free confidential mental health and emotional support services, and counseling resources. * Retirement savings paid by the university. * A generous paid leave package, including holidays, vacation and sick leave. * Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities. * Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program. * Optional lifestyle benefits such as pet, accident, and critical illness insurance, giving you peace of mind and the support you need to thrive in all aspects of your life. Oregon State University is deeply committed to the principles of a Health Promoting University. This commitment drives a collaborative approach across OSU's safety and well-being programs, reducing silos and coordinating efforts to enhance employee safety and well-being. By prioritizing resources that support the health of both employees and students, OSU fosters a culture of care and a healthier campus environment where everyone can thrive. Future and current OSU employees can use the Benefits Calculator to learn more about the full value of the benefits provided at OSU. Key Responsibilities Customer Support 60% Responds directly to customer requests for assistance. Provides assistance to customers via phone, email, ticket system, walk-up and in-person onsite visits. Tracks all customer/user requests accurately and completely in ticketing system. Escalates more difficult problems to the appropriate technical support team or to management as needed. Ensures customer/user requests are addressed in a timely fashion. Maintains excellent customer relations and responds immediately and accurately to customer/user requests. Communicates regularly with customers and co-workers regarding problem status and resolution. Practices active listening to understand what customers/users are trying to accomplish and navigates technical challenges with customers/users to find a resolution. Installs, configures, supports and troubleshoots the following for customers/users: computer workstations and peripheral equipment including printers, print server, current versions of Microsoft Windows and Macintosh operating systems and associated software, mobile device platforms such as tablets and smartphones, Microsoft Office suite of applications, Adobe products, anti-virus and other utilities. May be assigned responsibility to monitor specific workflows related to these activities and report on deviations from expected norms to management. Recommends refresh or removal of equipment based on inventory database. Removes expired equipment, working closely with the Surplus Department, for resale, disposal, or donation. Manages the device refresh process. Maintains the loaner fleet and checkout process. Prepares equipment purchase recommendations and cost justifications. Supports and troubleshoots services provided by other divisions of UIT. Some examples are: network, email, learning management systems, and collaboration tools. Independently researches and resolves unique computer problems through consultation with vendors and colleagues. Acts as a liaison between the customer/user, suppliers, vendors and other technical groups to resolve technical issues. May serve as a subject matter expert for specific technical issues for the team. Responsible for planning and implementing the move or relocation of equipment during office or classroom shifts. Configures, installs, and supports VoIP phones and/or voicemail, working closely with Corvallis Telecom. Updates and maintains hardware inventory. May create and manage Active Directory objects/accounts and permissions. Analyzes customer/user needs and researches available products and systems to make recommendations that meet those needs. Configures computers and software according to OSU information security policy. Classroom Computer and AV Equipment support 15% Provides general support and training for classrooms and conference room technology. Performs physical installation of equipment and verifies appropriate installation. Ensures accessibility to troubleshooting tools. Troubleshoots and resolves issues in a timely fashion. Support Business Architecture 10% Displays professional behavior including: provides feedback in a constructive and tactful manner; contributes to a positive work environment; maintains excellent working relationships with colleagues in all departments; is reliable and punctual to assigned shift. May prepare proposals, cost estimates and justifications. Recommends to management changes and improvements to existing standards, processes and procedures. May provide training or presentations to colleagues on specific technical topics. May purchase equipment and technology for OSU Cascades users. Attends team meetings and provides input to decision-makers. Serves as a resource and mentor for UIT Business Architecture student technicians and staff as requested by management. Educate Customers/Users 10% Helps educate customers/users about best information security practices. Writes user and technician documentation including user guides, instructor guides, and training publications or videos. Documents and maintains processes and procedures. Professional Development 5% Based on business needs of the unit attends webinars, online training, industry conferences, or other events to keep current with information technology. Researches new technologies and prepares summaries for the team. Attends workshops or other training opportunities to improve interpersonal skills and customer service skills. What We Require This classification requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience. What You Will Need * Well-developed empathy and listening skills; the successful candidate will have an excellent ability to gauge customers' technical abilities, to understand customer needs, and to overcome communication barriers. * Experience providing direct customer support in a technical environment. * Effective written, spoken and interpersonal communication skills. * Demonstrated successful professional behavior. * Demonstrated ability to support diverse users and promote inclusive technology practices through customer service, training, and documentation. This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months. What We Would Like You to Have * Experience troubleshooting and repairing PC and Mac computer hardware. * Broad technical proficiency with current and legacy desktop operating systems (e.g., Windows, mac OS, Linux), mobile platforms, and enterprise productivity software such as Microsoft 365, antivirus tools, system utilities, and remote management tools. * Experience working in an educational/university environment. * Good working knowledge of Active Directory and Exchange including creating and managing user accounts and supporting email clients in an AD/Exchange environment. * Knowledge of network fundamentals. * Experience using system management tools such as SCCM, Casper/JAMF, MDT, or Intune. * Experience working in a senior position or serving as a mentor. Working Conditions / Work Schedule This position will work a typical Monday - Friday schedule and will be based on the Cascade campus located in Bend Oregon. Modality On-site: This position is designated as on-site. The selected individual will be expected to report to the assigned work location. This position involves frequent long-term use of a computer and phone in an office environment and walking to other locations while carrying a laptop or pushing computers on a cart. May involve driving to some customer/user office locations if appropriately trained. Pay Method Hourly Pay Period 16th - 15th of the following month Pay Date Last working day of the month Min Salary $23.49 Max Salary $43.53 Link to Position Description ********************************************************* Posting Detail Information Posting Number P05480CT Number of Vacancies 1 Anticipated Appointment Begin Date 02/02/2026 Anticipated Appointment End Date Posting Date 12/01/2025 Full Consideration Date 12/21/2025 Closing Date 01/02/2026 Indicate how you intend to recruit for this search Competitive / External - open to ALL qualified applicants Special Instructions to Applicants To ensure full consideration, applications must be received by December 21, 2025. Applications will continue to be accepted after the full consideration date, until a sufficient applicant pool has been achieved or the position is filled. The closing date is subject to change without notice to applicants Applications will be reviewed based on the information submitted on the employment profile with education and work history along with any other requested documentation i.e. posting specific question responses, transcripts, etc. Your profile MUST clearly show how you meet the minimum/required qualifications for the position. Resumes are NOT accepted at the application stage for this position. Cover letters are optional for this position and will not be used for evaluating your qualifications. Equivalent required experience is based on full-time equivalent (40 hours per week). PLEASE NOTE: If you have volunteer experience relevant to this position, please include in the Employment History section and note length of time, average number of hours per week and major duties. Typically, the starting salary is at the lower end of the salary range. For additional information please contact: Johana Hernandez at ******************************** We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status. OSU will conduct a review of the National Sex Offender Public website prior to hire. OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. This job has "critical or security-sensitive" responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre-employment check, please contact OSU's Employee and Labor Relations team at **********************************. Supplemental Questions
    $23.5-43.5 hourly Easy Apply 3d ago
  • SAP SD Analyst

    Teledyne 4.0company rating

    Information technology analyst job in Wilsonville, OR

    **Be visionary** Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. **Job Description** **Job Summary:** The SD SAP Analyst analyzes complex business problems to be solved with SAP (ECC and S/4HANA) and other associated business applications. Provides technical expertise in identifying, evaluating, and developing systems and procedures that are cost effective, offer enhanced business performance and meet user requirements. Configures system settings and options; plans and executes unit and integration testing; and creates specifications for systems to meet business requirements. Design, configuration, and functional experience in the SD modules is essential and understanding of other SAP modules would be of great benefit to the role. **Primary Duties & Responsibilities:** + Strong SAP technical, configuration, and business area knowledge in SD module. Be able to configure the module at a project level + SAP technical, configuration, and business area knowledge in Pricing, Inter-company processing, E-Invoicing, Smartforms, LSMW and EDI. Experience with Variant Configuration, Trade Compliance, Customer Repair Process and LTMC/LTMOM preferred. + Translate user's requests into application system solutions. Analyze system user requirements to define and design and implement system configuration, enhancements, and modifications + Resolve business issues by working with various groups within and outside of the company (i.e. system users, company management, consultants, software support staff) + Work in multidisciplinary teams to define and design complex processes and procedures for the configuration, upgrade, and maintenance of SAP and related application systems + Define requirements for specific forms/reports + Design test plans, execute test scenarios, validate test data, and document test results in conjunction with business functional leads + Coordinate end-user training documentation and train end users as required. Perform detailed analysis of business practices, processes, and scenarios. Redesign procedures to suggested best business practices in concert with sap functionality + Utilize query and reporting tools to provide flexible and timely information to system users determine the appropriate programming tools to supply information to system users + Must have the ability to coordinate the majority of the project management functions of the user groups including coordinating, organizing, planning and scheduling, communicating, tracking accountability, ensuring documentation, monitoring and evaluating, problem solving and technical assistance + May work on support and maintenance of non-SAP applications or systems + Participate in the creation and enforcement of IT software standards and procedures. + Maintain accuracy of helpdesk database of reported problems and the knowledgebase of corrective actions which resolved issue + Provides support details of technical tables and reporting tools to provide flexible and timely information of urgent critical requirements or recommended process for development of long-term reporting solutions. + Some travel required **Job Qualifications:** + 10+ years SAP SD Experience required in both S/4HANA and ECC + Knowledge of GTS, Customer Service, ARM a plus. + Experience with configuration of pricing procedures in a multi factory / multiple country environment and associated ATP configuration mandatory. Familiarity with integration with Ship Exec and experience working at multiple corporations a plus. + BA/BS Degree required + Proven software systems experience + Proven understanding of database applications, system development, report writing, and SAP ERP. + Production support and project experience + Strong user experience and project experience of SAP and detailed SAP technical configuration knowledge and business process knowledge of SAP SD Module. + Must have solid project management experience, strong written, verbal, and interpersonal skills. + Knowledge of SAP Best practices + Excellent organization and communication skills with an ability to express complex technical concepts in business terms. + Must have ability to interact with all levels of the organization and work on multiple projects simultaneously with minimum of supervision **_** US Citizenship is required for this position. We are unable to hire individuals currently on a work visa or individuals who will require a work visa in the future. **_** Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions. Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws. You may not realize it, but Teledyne enables many of the products and services you use every day **.** Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.
    $87k-121k yearly est. 60d+ ago

Learn more about information technology analyst jobs

How much does an information technology analyst earn in Albany, OR?

The average information technology analyst in Albany, OR earns between $67,000 and $129,000 annually. This compares to the national average information technology analyst range of $62,000 to $111,000.

Average information technology analyst salary in Albany, OR

$93,000
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