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Information technology analyst jobs in Bethlehem, PA - 125 jobs

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  • IT System Analyst

    Artech Information System 4.8company rating

    Information technology analyst job in Collegeville, PA

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Key Responsibilities To ensure that Global File Sharing services are delivered in accordance with agreed standards and quality as defined within Service Level Agreements (SLA) and Operational Level Agreements (OLA). Engage and consult with customers on migration and standardization strategies for content in existing file shares Align Client business needs with Global File Sharing services. Formulate, agree and maintain service level management processes for internal or externally delivered services. Analyze and review actual service performance and achievement to the service owner and governance boards. Enable and champions an IT service culture Develop and maintain management processes and controls to ensure quality is maintained to meet business objectives Champion and promote service improvements to continually improve quality and customer satisfaction. Maintain day to day responsibility for the ownership and resolution (including any referral or escalation as may be necessary) of significant service issues. Create, maintain and communicate Global File Sharing Service descriptions. Ensure appropriate OLA/SLA measures are in place to support any new services. Minimum Level of Job-Related Experience required Strong experience in File Share management, Windows Server Management, Storage Technologies (especially NetAPP NAS appliances), and both CIFS share and NTFS Folder permissions management Exposure to NETIQ DRA advantageous Exposure to Varonis Datadvantage advantageous Background in both projects and service management Experience of operating in either an above country, or a global service environment. Experience of service delivery and support organization management, including the development of support processes & procedures. Broad knowledge of the IT quality standards, support and infrastructure environment and of business processes and information technology solutions. Previous experience of managing IT services Pharmaceutical industry experience preferred ITIL and Six/Lean Sigma certification desired Other Job-Related Skills/Background Ability to challenge the status quo and manage change across a wide range of senior stakeholders Understanding of Global File Sharing technologies and how they can be fully leveraged by end users to improve productivity. Strong negotiation and influencing skills. Ability to build relationship quickly and engage stakeholders to ensure buy-in. Proactive problem resolution skills; able to identify issues before they become significant problems and propose solutions. Able to develop and maintain documentation, including service models, support procedures and transition plans disciplined and logical work style. Good written and verbal communication skills. Able to deliver objectives on time and within budget, supporting other members of the team, reporting progress to the Service Owner. Additional Information If you are interested, please contact: Shobha Mishra ************ shobha.mishra ATartechinfo.com
    $88k-116k yearly est. 16h ago
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  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology analyst job in Allentown, PA

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $68k-97k yearly est. 27d ago
  • I.T. Specialist

    Pencor Services 4.2company rating

    Information technology analyst job in Palmerton, PA

    Company: PenTeleData Shift: Monday-Friday, 8AM-5PM (plus on call rotation) Excellent benefits package! Pencor and its subsidiaries are Equal Opportunity Employers I.T. Services Specialists are experienced agents that assist with providing networking and computer related support services to SMB and enterprise customers in Pennsylvania and New Jersey. These services include pre/post-sales support, wired/wireless network design and support, Microsoft systems and server installation and support, consulting and onsite/remote management in the general business, hospitality and public venue environments. This is a direct customer facing position and requires outstanding communication and interpersonal skills. Responsibilities include but are not limited to: Providing remote and onsite customer support for Microsoft virtual environments, Cloud backups and other MSP related services Designing and installing LAN's and Windows based domains Providing pre-sales support; primarily participating in sales calls to assist in the technical aspects of the sale and ensuring that the customer's technical requirements are met Wired and wireless network design, support and installation Microsoft Systems and service installation and support Interfacing with our customers other hardware and software vendors to identify and resolve problems Performing basic project management Providing customer training and guidance as required Properly documenting service activities; accurately accounting for inventory of service parts and keeping internal customer related information up to date Participation in the 24x7 "on call" rotation Other duties as assigned Qualifications Associate degree in related field combined with 3 years minimum industry experience and certifications or 5+ years' minimum experience supporting SMB, enterprise data and communications environments Current MCSE and Cisco Certifications preferred Established residency in Pennsylvania Valid PA Driver's License and good driving record VMWare or Hyper-V Experience Previous experience with the design and implementation of clustered server environments, virtual environments and management of MS Cloud services Extensive experience with Active directory as well as hosted and on premise applications Proven experience supporting L2/L3 networks in SMB and enterprise environments Knowledge of wireless system design and support up to and including 802.11AC standards General knowledge of the full range of products and capabilities typically found in an SMB environment Expertise and practical experience with Microsoft server products, clustered Hyper-V environments, VMware and vSAN technologies recommended Hyper-V DFS Active Directory Exchange/O365 VMWare, Vsphere and vSAN Experience with backup and imaging technologies recommended Experience with Threattrack Vipre business antivirus recommended Excellent Communications Skills - Oral and Written a must Excellent Organizational Skills Proven ability to multitask and operate in an eclectic service environment Ability to provide professional customer service at all times and in all situations Ability to participate in the "on call" work rotation Ability to travel when needed within our company's service footprint INDLP
    $69k-99k yearly est. 60d+ ago
  • IT Support Technician

    Myhr Partner, Inc.

    Information technology analyst job in Easton, PA

    We are searching for a solution-focused IT Support Technician to provide our employees with hands-on, systematic support. Do you possess exceptional technical skills and take pride in supporting and solving end-users technical issues? If so, Straight Arrow Products, whose Mane ‘n Tail line of personal skin and haircare products is trusted worldwide, has a new, exciting opportunity for an IT Support Technician at their Easton, PA location. If you thrive working in an environment where no two days will be the same and enjoy being hands-on with daily technology operations and support, you will love this job! What you'll do Provide technical support to end-users on various hardware platforms, including PCs, Mac's, computers, tablets, smartphones, printers, and other peripherals. Install, configure, and maintain hardware and software components, ensuring optimal performance and functionality. Troubleshoot and resolve hardware, software, and network issues promptly, escalating complex problems as needed. Help manage and maintain Active Directory, including user accounts, security groups, and group policy objects (GPO). Assist in the setup and configuration of new workstations, laptops, and mobile devices for employees. Perform routine maintenance tasks, such as system updates, patches, and backups, to ensure system reliability and security. Document technical procedures, configurations, and troubleshooting steps for future reference. Collaborate with other departments to implement IT projects and initiatives effectively. Provide training and support to end-users on IT-related topics, tools, and software applications as needed. Adhere to IT policies, procedures, and best practices to ensure compliance and security standards are met. What you need to thrive in this role Minimum of two years of relevant experience in IT support or a related field. Formal education from college or technical school in computer science, information technology, or a related discipline. Strong knowledge and experience working with various hardware platforms, including PCs, tablets, smartphones, printers, and peripherals. Proficiency in managing Active Directory, user accounts, security groups, and group policy objects (GPO). Knowledge of IT security best practices and protocols is desirable. Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are a plus. Exceptional customer service, organizational, and prioritization skills. Excellent troubleshooting and problem-solving skills, with the ability to diagnose and resolve technical issues efficiently. Strong communication and interpersonal skills, with the ability to effectively interact with end-users and colleagues. Ability to work independently and collaboratively, managing multiple tasks and priorities effectively. About us Founded in 1970, Straight Arrow has grown to be leading brand in human and equine personal and skin care. Despite worldwide recognition, Straight Arrow has never lost its family-oriented, grassroots mindset dedicated to innovation and customer service. Straight Arrow continues to manufacture all of its own products in the USA, consistently meeting a high-performance standard. What we offer you At Straight Arrow Products, our team of dedicated employees love what they do and love where they work. Working in our brand new, state of the art facility is just the beginning. We also offer great perks like: 100% company paid employee medical and vision coverage Voluntary dental and disability coverages Company sponsored voluntary life insurance 401(k) with company match Generous paid time off (including discretionary paid days off designated by the President) I'm interested, how do I get started? Apply to: *********************************************** PLEASE NOTE - To be considered, all applicants MUST include: An updated resume Our hiring management partner is my HR Partner. my HR Partner is not a staffing service or recruiter. All resumes/applications will be reviewed for this position and only for our organization. Applicants who meet the initial qualifications will be contacted for a video interview. If you already registered your account on Jobvite, click here to log in and check the status of your application. If you have not yet registered your account, click here to register . We realize that it takes time and effort to go through our application process and we thank you for considering applying for this position. We kindly ask for no emails or phone calls as a means to further your application process. These efforts will not enhance your opportunity for consideration and we are not equipped to respond to these requests. We thank you in advance for your adherence to this request. Thank you for your interest in our position. We appreciate the time you have taken to apply with us. EOE, M/F/D/V.
    $44k-76k yearly est. Auto-Apply 60d+ ago
  • IT Manager - ERP Application Service Maintenance

    8427-Janssen Cilag Manufacturing Legal Entity

    Information technology analyst job in Raritan, NJ

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Technology Product & Platform Management Job Sub Function: Platform/Cloud Engineering Job Category: Scientific/Technology All Job Posting Locations: Raritan, New Jersey, United States of America Job Description: Employer: Johnson & Johnson Services, Inc. Job Title: IT Manager - ERP Application Service Maintenance Job Code: A011.8560 Job Location: Raritan, NJ Job Type: Full-Time Rate of Pay: $151,000 - $174,000/year Job Duties: Service Level Management, Application & Technology Portfolio Management, Incident/Problem/Change Management, Knowledge Management, Compliance Activities, and Continuous Service Improvement. End-to-End experience of customers and how systems perform using industry-leading tools and approaches. Support the SAP ERP Application maintenance of all S/4 HANA, SAP BW/4HANA, SAP ECC Global Finance Business services. Improve IT Product quality by focusing on preventative measures through automation. Ensure that an agreed level of IT service is provided for all current IT services, and that future services are delivered to agreed achievable targets. Full SLM Lifecycle (Creating SLAs/OLAs/Contracts, Defining Service Level Requirements, Monitoring & Reporting on Service Levels, Performing Service Level Reviews) including CSI initiatives that improve service. Review generated forecast, pricing, and billing with partners/customers. Educate partners and users on how to engage with Application Management (AM) (portfolio changes, request catalog, etc.). Manage NC/CAPA. Manage and maintain the portfolio of business applications under AM support and ensure CMDB data accuracy. Perform impact assessment and high-level cost estimate. Oversee Incident Management and drive solutions to build stronger more reliable SAP-Corporate Finance Business Services. Collaborate with other technology service teams to ensure incidents are efficiently investigated end-to-end with minimal hand-offs between teams. Monitor progress on the resolution of errors, manage and provide guidance in analyzing problems to identify the root cause, prioritization, and classification. Knowledge Lifecycle (IT Knowledge Strategy, IT Knowledge Capture, IT Knowledge Structuring and Retention, IT Knowledge Access and Sharing). Requirements: Employer will accept a Bachelor's degree in Computer Science, Information Technology, Computer Applications, or related field and 7 years of experience in the job offered or in an IT Manager - ERP Application Service Maintenance-related occupation. This job posting is anticipated to close on 2/19/2026. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please contact us via *******************/contact-us/careers or contact AskGS to be directed to your accommodation resource. Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company's long-term incentive program. Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation -120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year Holiday pay, including Floating Holidays -13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year Caregiver Leave - 80 hours in a 52-week rolling period10 days Volunteer Leave - 32 hours per calendar year Military Spouse Time-Off - 80 hours per calendar year This position is eligible for benefits to include medical, dental, vision and time off, as well as any others as provided for in the applicable Collective Bargaining Agreement. For additional general information on Company benefits, please go to: - ********************************************* Required Skills: Preferred Skills:
    $151k-174k yearly Auto-Apply 9d ago
  • Helpdesk Technician II

    Delval Technology Solutions

    Information technology analyst job in Montgomeryville, PA

    Job DescriptionDescriptionWe're looking for a skilled Level 2 IT Technician to join our growing Managed Services team. In this role, you'll handle escalated support requests, troubleshoot complex technical issues, and work closely with clients to ensure their IT systems run smoothly. If you enjoy problem-solving in a fast-paced, multi-client environment, this is the role for you. Key Responsibilities Resolve escalated service tickets from Level 1 support. Troubleshoot and support servers, networks, Microsoft 365, and cloud environments. Perform proactive system monitoring and patching. Collaborate with senior engineers on projects and infrastructure upgrades. Deliver excellent customer service with clear, professional communication. Skills, Knowledge & Expertise 2-4 years of MSP experience. Strong knowledge of Windows systems, Microsoft 365, and networking. Experience with RMM/PSA tools (ConnectWise, Ninja, etc.). Problem-solver with great communication and multitasking skills. Certifications like CompTIA Network+/Security+ or Microsoft preferred. Why Join Us Work with a variety of technologies across multiple industries. Be part of a collaborative, growth-focused team. Opportunities for career advancement and certification support.
    $33k-54k yearly est. 26d ago
  • Spa Consultant / Front Desk Sales (Part-Time & Entry Level) Flemington

    Soleil Tans Sun Spa

    Information technology analyst job in Flemington, NJ

    Job DescriptionBenefits: Bonus based on performance Employee discounts Flexible schedule Opportunity for advancement Paid time off Training & development Wellness resources Soleil Tans is a premier Luxury Sun Spa, and we are looking for high-energy Spa Consultants to join our Flemington team. If you love beauty, enjoy connecting with people, and want a job where your paycheck reflects your effort, this is for you. The Financials: Starts at $16/hour (bumps to $18/hour within 1 year) Earn an extra $1$4 per hour in sales bonuses Our top performers average $20$22+ per hour! Average $100/month in cash tips What Youll Be Doing: You are the face of the brand, greeting guests and managing the appointment flow to ensure every visit is the best part of their day. You will actively sell memberships, lotions, and skincare products. (We provide paid training to teach you how!) You maintain our luxury standards by sanitizing equipment and keeping the lobby spotless This Job is For You If: You Drive Your Own Success: You love setting targets and crushing them to maximize your bonus potential. You are Reliable: You can commit to 812 hours/week, including at least one weekend shift. You want Growth: You are looking for a company that promotes from within.
    $16-22 hourly 6d ago
  • Desktop Support @ Collegeville, PA - Onsite

    Ajna Infotech

    Information technology analyst job in Collegeville, PA

    Role : Desktop Support Duration : 6 months Outstanding computer troubleshooting skills for obscure issues, ranging from device connectivity, network issues, and laboratory software issues Background with End-user Computing or Desktop Support skills essential. Break Fix consists of 80 of a Lab Engineers workload Understanding of Networking concepts, such as network topography, VLANSs, Static Dynamic IPs, Subnetting, ITOT Networks, and basic understanding of firewalls. Candidate should be familiar with the OSI model and how to troubleshoot different network layers Knowledge and understanding of Active Directory required D2D and or project support AGILE ways of working necessary Background with computer security Previous experience with validated systems (GxP) a plus Implement the validated client data backup solution on laboratory analytical equipment (equipment and software investigation, documentation, technical configuration) within RD (GxP and non-GxP) Support for scientists in incident management, user support and coaching, access management Testing and validation of computer software (complete tests in different environments, writing technical documentation) Familiar with ticketing systems such as ServiceNow Microsoft Excel skills a plus In-depth knowledge in Microsoft OS including iOS and Linux a plus Assist in maintaining existing computer infrastructure of 8000 PCs globally Image Onboard new computers into the domain and onto the network Secure and protect new and existing hardware Consult with the scientist as they require assistance with their equipment Troubleshoot and implement data flows for scientific instruments. Qualifications Diploma or bachelors Additional Information All your information will be kept confidential according to EEO guidelines.
    $38k-54k yearly est. 16h ago
  • Desktop Support - Boston, MA & Collegeville, PA

    Info. Services Inc. 4.2company rating

    Information technology analyst job in Collegeville, PA

    Role: Desktop Support Duration: Fulltime BGV will be done for the selected candidates. Must have: Windows, Mac, Printers, & good Landesk exp. is required. 1) Executive profiles - Good experience in client facing 2) Landesk and Mac experience Job Description - · Being a CLIENT centric, lead and ensure end user provisioning within agreed time and quality. · To manage the overall operations and ensure that the standard of services provided to Client have improved. · Manage Operations during business hours from 8am local time and on occasions outside business hours and at weekends. · Proactive monitoring of the end to end customer service & Infrastructure. · Standardization and Optimization of existing process · Managing resolution of escalated Business Applications, System Issues within agreed SLA's. · Contribute in FAQ database for CLIENT and ensure the usage and updation. · Contribute in Known Error Database for CLIENT and ensure frequent update and usage. · Ensure RCA is done for all P3/P4 cases and Knowledge base is updated to reduce/avoid the impact in future. · Good Analytical skills required to analyze and improve the day to day operations. · Delivering the SLA/KPI weekly/Monthly reports to the client and HCL management. · To implement and run ITIL processes and standards to achieve customer delight by doing IT Service Management. · Ensuring highest availability of Customer Service · Use the Call Tracking System to document and manage problems and work requests and their respective resolutions and circumvention's. · Work closely with help desk peers, RDS (L2) Team & other teams in cross-training, development/implementation of operational excellence procedures and fostering teamwork. · Work closely and provide hands and feet support to infrastructure teams like - Windows, Unix, Security, Network, VOIP, etc · Work closely with support staff to obtain technical knowledge and to permanently solve chronic problems. · Projects: perform effectively as project leader or project team member as required for help desk projects and internal assignments. · Training: Be willing to participate in on the job and commercial training designed to enhance skills and support capabilities. Please respond with your word resume and requested details: Full Name : Work Authorization: Contact Number : Email ID : Skype ID: Current location: Willing to relocate : Salary : Additional Information All your information will be kept confidential according to EEO guidelines.
    $38k-53k yearly est. 16h ago
  • IT Specialist - Part Time

    Doc's Drugs 4.3company rating

    Information technology analyst job in Chalfont, PA

    Requirements Familiar with laptop and desktop computers as well as tablets, hand held scanners, printers and shipping requirements 2+ years of IT related field experience - hands on Enterprise experience in computer support Bonus skills: A+ Certification, validation, scripting and disaster recovery Customer Service - able to provide excellent customer service skills in person, in writing, and on the phone Troubleshooting skills - basic level understanding of troubleshooting application (Office365, web browsers, end point security), hardware, and OS (Windows, Mac OS, and iOS) issues Client Hardware - ability to diagnose and repair client hardware to include things such as: desktops, laptops, monitors, mice, client peripherals, mobile devices, printers, docking stations, etc. Networking - basic understanding of networking technologies to include TCP/IP, Wireless technologies, patch panels cabling, etc. Telephony - basic level understanding of VOIP, voicemail, headsets, and Telephony systems Able to work independently, manage time/resources in an organized fashion with quality and communication an documentations HDI support center analysis (HID-Dast) - preferred Require mobility (standing, walking, climbing, etc.) Legally authorized to work in the United States With over three decades of experience, we are a trusted industry leader. Our experienced team of clinicians and logistics professionals are dedicated and strive to do the right thing for our partners and their members every time. Because of this commitment, we have set a new standard of care delivery through our fixed-clinic, mobile treatment center, telemedicine, and portable deployment models. Join our team and become a part of a bridge for better health. ________________________________________ If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process. DOCS Health is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. DOCS Health will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.
    $92k-115k yearly est. 60d+ ago
  • Supervisory IT Specialist (PLCYPLN)

    Department of Defense

    Information technology analyst job in Bowers, PA

    Apply Supervisory IT Specialist (PLCYPLN) Department of Defense Defense Counterintelligence and Security Agency DCSA Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply DCSA Acquisition and Technology, National Background Investigation Services is seeking a Supervisory IT Specialist, to serve as Product technical expert in the multidisciplinary fields of Product Management, enterprise architecture, infrastructure, software development, data management and governance, tool development, systems engineering, sustainment, and related subject matter areas as they pertain to an enterprise system. Visit ************ to learn more about DCSA, America's Gatekeeper! Summary DCSA Acquisition and Technology, National Background Investigation Services is seeking a Supervisory IT Specialist, to serve as Product technical expert in the multidisciplinary fields of Product Management, enterprise architecture, infrastructure, software development, data management and governance, tool development, systems engineering, sustainment, and related subject matter areas as they pertain to an enterprise system. Visit ************ to learn more about DCSA, America's Gatekeeper! Overview Help Accepting applications Open & closing dates 01/08/2026 to 01/20/2026 This job will close when we have received 100 applications which may be sooner than the closing date. Learn more Salary $166,827 to - $197,200 per year Minimum and maximum salary encompasses the 2026 target local market pay for DCIPS STEM/CYBER work roles. Pay scale & grade GG 15 Locations 1 vacancy in the following locations: Fort Meade, MD Boyers, PA Farmers Branch, TX Quantico, VA Show morefewer locations (1) Stafford, VA Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required 25% or less - You may be expected to travel for this position. Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Appointment type Permanent Work schedule Full-time Service Excepted Promotion potential None Job family (Series) * 2210 Information Technology Management Supervisory status Yes Security clearance Top Secret Drug test Yes Position sensitivity and risk Special-Sensitive (SS)/High Risk Trust determination process * National security Financial disclosure No Bargaining unit status No Announcement number DCSA-26-12862139-MP Control number 853954600 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Special authorities Individuals eligible under a special authority not listed in another hiring path. Clarification from the agency This announcement is open to: Current Defense Counterintelligence and Security Agency (DCSA) Employees; Retained Grade Preference (RGP) eligibles, and Military Reserve and National Guard Technician eligibles. Videos Duties Help As a Supervisory IT Specialist (PLCYPLN) you will be responsible for the following duties: * Drive the product vision, strategy, and roadmap, aligning it with overall business goals and market opportunities, ensuring alignment with Chief Product Officer Guidance * Lead a team of Product Managers/Associates, fostering a collaborative and high-performing environment focused on continuous improvement, growth and learning. * Driving customer insights into detailed product requirements, user stories, and prioritized backlog items, providing clear direction to engineering and design teams. * Leading coordination/ negotiation with leadership teams to establish and implement DCSA mission-related information flows and tool standards. * Planning and conducting comprehensive analyses to support defining and refining requirements for the full range of mission-related enterprise architecture policy and process directives. * Guide tech architecture, design, and roadmap for product strategy, scalability, security, and maintainability. Collaborate with engineering to translate requirements into efficient solutions and receive CPO validation. * Collaborate cross-functionally with engineering, design, Mission, and support teams to ensure successful product development, launch, and ongoing management, facilitating effective communication and resolving conflicts The Office Under Secretary of Defense for Intelligence and Security established a Targeted Local Market Supplement (TLMS) for certain Science, Technology, Engineering, Mathematics, and Cyber positions within the Defense Civilian Intelligence Personnel System. Eligibility for the TLMS is based on cyber work roles within certain occupational series and on the work performed. This vacancy is designated as a STEM and/or Cyber position and pay for the incumbent will be based on the STEM and Cyber Pay Table. Requirements Help Conditions of employment * Must be a US citizen * Selective Service Requirement: Males born after 12-31-59 must be registered for Selective Service. For more information ****************** * Resume and supporting documents received by 11:59PM EST will be considered * This is a Drug Testing designated position * Position is a (DCIPS) position in the Excepted Service under U.S.C. 1601 * Work Schedule: Full Time * Overtime: Occasionally * Tour of Duty: Flexible * PCS (Permanent Change of Station): Authorized * Fair Labor Standards Act (FLSA): Exempt * Financial Disclosure: Not Required * Telework Eligibility: Supervisors may approve situational telework on a case-by-case, temporary basis for limited situations. * If selected, the incumbent must obtain and maintain appropriate security clearance as indicated in job announcement. * This position requires Defense Acquisition Workforce Improvement Act Practitioner certification in Engineering and Technical Management and is expected to meet all related certification requirements per the Department of Defense Instruction 5000.66. * However, applicants that do not meet this requirement are eligible to be hired but must obtain a Engineering and Technical Management Practitioner certification within 5 years (60 months) after the first day of starting in the position. Qualifications The experience described in your resume will be evaluated and screened from the Office of Personnel Management's (OPMs) basic qualifications requirements. See: Information Technology (IT) Management Series 2210 (Alternative A) for OPM qualification standards, competencies and specialized experience needed to perform the duties of the position as described in the MAJOR DUTIES and QUALIFICATIONS sections of this announcement by 01/20/2026 Applicant must have directly applicable experience that demonstrates the possession of the knowledge, skills, abilities and competencies necessary for immediate success in the position. Qualifying experience may have been acquired in any public or private sector job, but will clearly demonstrate past experience in the application of the particular competencies/knowledge, skills and abilities necessary to successfully perform the duties of the position. Qualifications In order to qualify for this position, you must meet the requirements described below. Basic Requirements: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND You must have specialized experience sufficient to demonstrate that you have acquired all the competencies necessary to perform at a level equivalent in difficulty, responsibility, and complexity to the next lower grade GS/GG-14 in the Federal service and are prepared to take on greater responsibility. Generally, this would include one year or more of such specialized experience. Specialized experience for this position includes: * Experience in Leadership & Coordination including supervisory or management experience, with demonstrated success in coordinating, synchronizing, and integrating complex work streams and requirements. * Experience in aligning product development efforts with overarching business objectives and architectural standards. * Experience in Technical Expertise with an understanding of project and system development methodologies, cloud architecture, and infrastructure/systems engineering. * Experience in Product Management with knowledge in emerging software developments and a proven track record of designing, implementing, and managing cloud-based applications. * Experience in Security & Compliance with a background in integrating and operationalize information assurance/information security policies, aligning them with modern engineering standards and architectures. Specifically you will be evaluated on the following competencies: * Strategic Thinking- Formulates objectives and priorities and implements plans consistent with the long-term interests of the organization in a global environment that takes into consideration the environment, resources, capabilities, constraints, and organization goals and values. Capitalizes on opportunities and manages risks and contingencies, recognizing the implications for the organization and stakeholders. * Knowledge of software engineering design and development methodologies, paradigms, and tools; the software life cycle; software reusability; and software reliability metrics. * Requirements Analysis- Knowledge of the principles and methods to identify, analyze, specify, design, and manage functional and infrastructure requirements; includes translating functional requirements into technical requirements used for logical design or presenting alternative technologies or approaches * Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. * Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Highly Desirable Skills: * ITIL Business Relationship Manager certified * Lean Six Sigma Green Belt certified * SAFE Agile PO/PM certified Education Substitution of education may not be used in lieu of specialized experience for this grade level. Additional information VETERANS PREFERENCE/CURRENT OR FORMER FEDERAL In accordance with DoD Instruction 1400.25, Volume 2005, veterans preference is not required to be applied when considering candidates with prior Federal competitive or excepted service who have completed a probationary or trial period and have not been separated for cause. Therefore, veterans preference will not be applied to applicants with current federal service, or former federal civilian service meeting the above criteria. Re-employed Annuitant: This position does not meet criteria for re-employed annuitant. The DoD criteria for hiring Re-employed Annuitants can be found at: ********************************************************************************* Applicants selected from this announcement may be required to serve a two-year trial period. If selected, Federal employees currently serving in the competitive service must acknowledge that they will voluntarily leave the competitive service by accepting an offer of employment for a DCIPS excepted service positions. If selected, non-DCIPS candidates must acknowledge in writing that the position they have been selected for is in the excepted service and covered by DCIPS. All Defense Intelligence positions under the Defense Civilian Intelligence Personnel System (DCIPS) are in the excepted service by specific statue, 10 U.S.C. 1601. This position is in the excepted service and does not confer competitive status. For more information on the DCIPS occupational structure click here. For more information about career advancement in DCIPS click here. ACQUISITION POSITION: This position requires a Defense Acquisition Workforce Improvement Act (DAWIA) Practitioner certification in Engineering & Technical Management level. Certification prior to hiring is not essential but must be accomplished within 5 years (60 months) after entry into this position. For information regarding the DAWIA Back to Basics please visit: Home (dau.edu) or Back to Basics - Helpful Resources (dau.edu) * DAWIA (Back to Basics) Certification: NON-CAP: Position requires DoD Acquisition Practitioner certification in Engineering & Technical Management certification within required timeframes. Selectee must also achieve 80 hours of Continuous Learning Points (CLPs) every 2-years. Click here for more details and Resources. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents) and the responses you provide on the application questionnaire. EXCEPTED SERVICE PILOT REVIEW: Once the application process is complete, a review of your application will be made to ensure you meet the qualification requirements listed on this announcement. All applicants who meet the basic qualification requirements will be forwarded to the Selecting Official for consideration. You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. Top ranked candidates will be referred to the selecting official for further review and consideration. A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified'. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. All eligibility and qualifications requirements must be met by the closing date of this announcement. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help The documents you are required to submit vary based on the authority you are using to apply (i.e., applying as a veteran, applying as a current permanent Federal employee, applying as a reinstatement, etc.). Your complete application includes your COMPLETE resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further. The following documents are REQUIRED: 1. Your resume: * All applicants are required to submit a resume limited to two (2) pages showing all relevant experience. Your resume must address your qualifications for the position, and it may not exceed two (2) pages. Your 2-page (or less) resume must be in PDF format, with no smaller than a 0.5" margin and no smaller than a 10-point font. If you submit a resume that exceeds the two-page limit and/or does not meet the margin or font limitations stated herein, you will immediately be deemed ineligible for this position and will be removed from further consideration. Must include the work schedule, hours worked per week, dates of employment, and duties performed. * If you submit more than one copy of your resume, only the most recent version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent." * If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you will not be considered for this vacancy. * Narrative responses in the assessment questionnaire do not replace content in your resume or vise a versa. Experience must be described in both places for qualification determinations. * Resumes should NOT include: Classified information/SSN/Photo of yourself/personal information (gender, religion, affiliation etc., Encrypted digitally signed docs). Resumes with this prohibited information will be automatically ineligible for consideration. * For qualifications determinations your resume must contain the dates of employment (i.e., Month/Year to present. Hours per Week). * If your resume does not clearly outline details for each position as noted, you may be deemed "not referred" for this position. * Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. 2. SF50 * All current and former civilian Federal employees must submit a copy of your MOST RECENT SF50 (Notification of Personnel Action) showing your tenure, grade and step, salary, and type of position occupied (i.e., Excepted or Competitive); or similar Notification of Personnel Action documentation, i.e., Transcript of Service, Form 1150, etc. Failure to provide latest SF50 may result in you being rated ineligible for this position. 3. Veteran's Documents: * If applying using veteran's preference or under a Veteran's hiring authority you must submit the following documents: DD214 showing character of service, SF-15 Form and VA letter showing final percentage, or certification of expected discharge or release from active duty. NOTE: Active duty military members are not eligible for appointment unless currently on terminal leave. PLEASE REVIEW THE BELOW LINK FOR OTHER SUPPORTING DOCUMENTS needed for proof of eligibility: *********************************************************************************************************** If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration. * To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account. * You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. NOTE: Resumes up to a total of two pages will be accepted. Resumes exceeding two pages will be removed from consideration. * You will receive an email notification when your application has been received for the announcement. * To verify the status of your application, log into your USAJOBS account, ************************ select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process. To preview the questionnaire, please go to ********************************************************* Please review the General Application Information and Definitions at: ************************************************************************************************************************** Agency contact information DCSA Servicing Team Phone ************ Email ****************** Address Defense Counterintelligence and Security Agency 27130 Telegraph Road Quantico, VA 22134 US Next steps Once you successfully complete the application process, you will receive a notification of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualifications requirements, and you will receive a notification. A review will be made of your online questionnaire and the documentation you submitted to support your responses. A list of qualified applicants will be created and sent to the selecting official. All applicants reviewed and/or referred will receive a notification letter. The selecting official may choose to conduct interviews, and once the selection is made, you will receive a notification of the decision. * NOTE: If you submit a resume but no questionnaire, you cannot be considered for the position. If you submit a questionnaire but no resume, you cannot be considered for the position. Your application will be appropriately documented and you will be removed from further competition against this announcement. REGARDING INTERVIEWS: Interviews may be required for this position. Accommodations may be made to conduct telephonic interviews to preclude travel hardships for applicants. Note: Declining to be interviewed or failure to report for a scheduled interview will be considered as a declination for further consideration for employment against this vacancy. The Defense Counterintelligence and Security Agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the point of contact for this job announcement. Your requests for reasonable accommodation will be addressed on a case-by-case basis. This announcement may be used to fill additional vacancies. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help The documents you are required to submit vary based on the authority you are using to apply (i.e., applying as a veteran, applying as a current permanent Federal employee, applying as a reinstatement, etc.). Your complete application includes your COMPLETE resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further. The following documents are REQUIRED: 1. Your resume: * All applicants are required to submit a resume limited to two (2) pages showing all relevant experience. Your resume must address your qualifications for the position, and it may not exceed two (2) pages. Your 2-page (or less) resume must be in PDF format, with no smaller than a 0.5" margin and no smaller than a 10-point font. If you submit a resume that exceeds the two-page limit and/or does not meet the margin or font limitations stated herein, you will immediately be deemed ineligible for this position and will be removed from further consideration. Must include the work schedule, hours worked per week, dates of employment, and duties performed. * If you submit more than one copy of your resume, only the most recent version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent." * If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you will not be considered for this vacancy. * Narrative responses in the assessment questionnaire do not replace content in your resume or vise a versa. Experience must be described in both places for qualification determinations. * Resumes should NOT include: Classified information/SSN/Photo of yourself/personal information (gender, religion, affiliation etc., Encrypted digitally signed docs). Resumes with this prohibited information will be automatically ineligible for consideration. * For qualifications determinations your resume must contain the dates of employment (i.e., Month/Year to present. Hours per Week). * If your resume does not clearly outline details for each position as noted, you may be deemed "not referred" for this position. * Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. 2. SF50 * All current and former civilian Federal employees must submit a copy of your MOST RECENT SF50 (Notification of Personnel Action) showing your tenure, grade and step, salary, and type of position occupied (i.e., Excepted or Competitive); or similar Notification of Personnel Action documentation, i.e., Transcript of Service, Form 1150, etc. Failure to provide latest SF50 may result in you being rated ineligible for this position. 3. Veteran's Documents: * If applying using veteran's preference or under a Veteran's hiring authority you must submit the following documents: DD214 showing character of service, SF-15 Form and VA letter showing final percentage, or certification of expected discharge or release from active duty. NOTE: Active duty military members are not eligible for appointment unless currently on terminal leave. PLEASE REVIEW THE BELOW LINK FOR OTHER SUPPORTING DOCUMENTS needed for proof of eligibility: *********************************************************************************************************** If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $166.8k-197.2k yearly 8d ago
  • IT Support

    Mindlance 4.6company rating

    Information technology analyst job in Raritan, NJ

    Mindlance is a national recruiting company which partners with many of the leading employers in the Life Sciences, IT, and Financial Services sectors, feel free to check us out at ************************* Job Title: IT Support Location: Raritan, NJ 08869 DURATION:- 9+ Months Local candidates only / W2 Job Description Experienced I/T Analyst support to perform enterprise computer job scheduling support. Responsible for review of requirements, coordination of agent installations, creation of change control and documented support contacts, creation and updates to batch job schedules using Cisco Tidal Enterprise Scheduling Tool. Ability to analyze and implement tasks for existing or proposed schedule changes. The candidate will consult and interface with internal project team members. Review requests, confirm requirements, creating new jobs and schedules, modifying existing jobs and schedules, completing adhoc jobs and schedules, and provide written and verbal status, update or create required documentation. Technical experience includes Tidal Enterprise Scheduler v5.3 or Tivloi Workload Scheduler (Maestro) v8.2, basic computer knowledge, MS Office products, general knowledge of enterprise batch job scheduling. Non-Technical- Excellent customer service, interpersonal, communication and team collaboration skills are essential. Ability to perform administrative tasks: Team scheduling, communications, meetings. Ability and willingness to learn Additional Information Thanks & Regards, Shipra Chauhan | Team Recruitment | Mindlance Inc | ************
    $33k-48k yearly est. 60d+ ago
  • IT Technician

    Insight Global

    Information technology analyst job in Schnecksville, PA

    One of our educational clients is looking for a computer technician to join their team. This person is required to be onsite in Schnecksville PA 5 days a week and will be onsite in various schools they support as needed. This person will be setting up and working on maintenance on chrome books and providing support for iPad devices. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - 5+ years of experience in a an IT Support Role - Hands on troubleshooting experience - Excellent communication
    $35k-71k yearly est. 12d ago
  • IT Specialist - Part Time

    DOCS Health

    Information technology analyst job in Chalfont, PA

    Job DescriptionDescription: We are health care innovators, problem solvers, and bridge builders for better health. DOCS Health delivers comprehensive direct and on-location comprehensive health services across many sectors. Improving health outcomes for schools, the military, government agencies, correctional facilities and corporations around the world is our mission. We provide solutions that remove barriers, add value, and provide access to high-quality care. We are seeking a talented, full time Corporate IT Specialist with experience in the health care industry. This position will be located in Chalfont, PA. Responsibilities: Install, build and test laptop and tablet configurations and ship them to events across the country. Assemble computers according to a predetermined design or create custom models and configure hardware according to specific employee's needs. Test all newly built machines to ensure proper functionality. Provide tier 1 onsite and remote support to resolve incidents, problems and requests following the Helpdesk Ticketing process. Diagnose, troubleshoot, repair and resolve issues with end user systems , approved software OS and applications, networked and wireless phones, headsets and/or printing systems. Implement, replace and decommission systems. Provide training on new systems as needed. Participate and provide input to problem management process and knowledge management system. Manage and work through escalations including resolution documentation and follow-up. Project related tasks including, but not limited to, equipment installs, moves, changes, decommissioning of hardware as well as providing onsite smart-hands, store builds and other project related tasks. Support the IT needs of the Corporate office. Contribute by creating Knowledge Base Articles. Ensure local site operations are adhering to EUS standards (ex. IDF/MDF closets). Train and skill development. Assist in other duties as needed. Requirements: Familiar with laptop and desktop computers as well as tablets, hand held scanners, printers and shipping requirements 2+ years of IT related field experience - hands on Enterprise experience in computer support Bonus skills: A+ Certification, validation, scripting and disaster recovery Customer Service - able to provide excellent customer service skills in person, in writing, and on the phone Troubleshooting skills - basic level understanding of troubleshooting application (Office365, web browsers, end point security), hardware, and OS (Windows, Mac OS, and iOS) issues Client Hardware - ability to diagnose and repair client hardware to include things such as: desktops, laptops, monitors, mice, client peripherals, mobile devices, printers, docking stations, etc. Networking - basic understanding of networking technologies to include TCP/IP, Wireless technologies, patch panels cabling, etc. Telephony - basic level understanding of VOIP, voicemail, headsets, and Telephony systems Able to work independently, manage time/resources in an organized fashion with quality and communication an documentations HDI support center analysis (HID-Dast) - preferred Require mobility (standing, walking, climbing, etc.) Legally authorized to work in the United States With over three decades of experience, we are a trusted industry leader. Our experienced team of clinicians and logistics professionals are dedicated and strive to do the right thing for our partners and their members every time. Because of this commitment, we have set a new standard of care delivery through our fixed-clinic, mobile treatment center, telemedicine, and portable deployment models. Join our team and become a part of a bridge for better health. ________________________________________ If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process. DOCS Health is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. DOCS Health will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.
    $70k-101k yearly est. 17d ago
  • PT Instructor Pool - Information Technology (Software Development)

    Madisoncollege 4.3company rating

    Information technology analyst job in District, PA

    Current Madison College employees must apply to the internal career site by logging into Workday Application Deadline: Salary Information: Salary depends upon workload. Department: School of STEM_IT Software Development PTF Job Description: Madison College is recruiting a pool of highly motivated and qualified candidates to teach part time courses in-person for the Information Technology (Software Development) program. Applications will be accepted on a continuous basis for the 2025-2026 academic school year. If you possess the aspiration to help others succeed, this is an opportunity for you to positively impact the community and lives of our students. Madison College is a first-choice institution that offers exceptional educational opportunities to our students providing high-demand skills for professional and academic growth. Madison College's dedication to promoting equity, inclusion and diversity is reflected in our Mission, Vision, and Values. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Hiring a diverse workforce that mirrors our student population is more than just a commitment at Madison College - it is the foundation of what we are striving to do. Come be part of our great team! Organizational Function and Responsibilities: This position instructs adult students at the technical diploma and associate degree levels, as well as to provide continuing education and customized training for business and industry. Instructors develop learner-centered instructional strategies, collaborative curriculum and assessments for continuous improvement. This position reports to the Department Chair in Information Technology - School of Science, Technology, Engineering and Mathematics. Information Technology (Software Development) related program faculty teach in the following program areas: Data Analytics Software Quality Front End Developer Web Software Developer The following duties are typically expected of this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. 1. Responsible for instruction in the Information Technology program including but not limited to the following courses in the IT-Web Software Developer and IT-Front End Developer programs 2. Develop and plan appropriate instructional strategies and alternative delivery strategies when appropriate including but not limited to hybrid, face-to-face and on-line course delivery. 3. Participate in in-service meetings, staff development trainings or other activities or programs requested by the Department. 4. Assist and advise students who have problems with assignments, tests, grades, course content, career concerns, and other academic matters. 5. Comply with college policies and directions regarding student testing, record keeping, advanced standing, providing grades on a timely basis, evaluating student performance and maintaining office hours for student assistance and counseling, etc. 6. Maintain competencies as an instructor as aligned with the Faculty Quality Assurance System. 7. Assist students in developing work experience assignments such as internships, work study assignments, team projects, etc. 8. Demonstrate a commitment to the college's mission, vision & values. Knowledge, Skills, and Abilities: The knowledge, skills, and abilities listed below outline general expectations of part-time faculty. Each academic program will have specific content area expertise requirements that will be developed at the time of hiring, based on the department's needs. 1. Knowledge of current educational methods and strategies, including learner-centered instruction, assessment, evaluation and collaborative techniques and strategies that address closing the gap in student access and achievement across race, gender and disability. 2. Skill in the use of educational technology and alternative delivery methods. 3. Knowledge and ability to infuse multicultural perspectives into course content and delivery. 4. Skill in communications and human relations with populations having diverse socio-economic and racial backgrounds, as well as individuals with disabilities. 5. Ability to interact with business and industry to establish partnerships. 6. Knowledge of and experience with modern software development methodologies. 7. Knowledge of and experience with design, development, and testing of computer software. Qualifications: 1. Associate's Degree from an accredited college or university OR combination of education and other accomplishments that is equivalent. **If claiming equivalency, attach separate statement that presents basis for this claim and submit supporting evidence, e.g., transcripts, publications and other work products. Preferred: additional continuing education or industry certification e.g. CCNA, CCNP, CCIE, MCSA, MCSE, AWS, Azure in Information Technology. 2. Four (4) years or 8,000 hours of combined occupational experience One (1) year (2,000 hours) of related work experience must be within the past five (5) years. SPECIAL INSTRUCTIONS TO APPLICANTS: Madison College utilizes pool postings for all Part-time Instructor positions. This posting is a pool position to collect applications for potential part-time instruction positions. Part-time Instructors are hired on a per course basis each semester, and teaching one semester does not guarantee assignment for the following semester. The teaching hours for a part-time instructor vary and can include day, evening, and weekend classes. If interested, please complete the required online application and attach a resume, cover letter, and transcripts (unofficial copy). Please note that all transcripts will be checked for verification of accreditation before hire. This pool will close on approximately January 31, 2026. If you are not contacted by this time and you are still interested in employment with Madison College, you will be asked to reapply to a new pool. All communications will be through the email provided on your application materials. We regard diversity in the workforce as a competitive advantage and strongly support its presence in our educational environment. Madison College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you are experiencing application issues, please contact us at the Talent Acquisition email ************************* or HR hotline **************. To ensure that emails from us regarding your application do not go to your spam folder, please add the @madisoncollege.edu domain as a safe sender in your email. Madison Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities. Madison College offers degrees, diplomas, apprenticeships and certificates in Architecture & Engineering; Arts, Design & Humanities; Business; Construction, Manufacturing & Maintenance; Culinary, Hospitality & Fitness; Education & Social Services; Health Sciences; Information Technology; Law, Protective & Human Services; Science, Math & Natural Resources; and Transportation. Admissions criteria vary by program and are available by calling our Enrollment Office at ************** or ************** Ext. 6210. The following person has been designated to coordinate Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973 and to handle inquiries regarding the college's nondiscrimination policies: Lisa Muchka, Compliance Coordinator, 1701 Wright Street, Madison, WI 53704 **************
    $62k-77k yearly est. Auto-Apply 60d+ ago
  • IT Support Technician I

    American Crane & Equipm

    Information technology analyst job in Douglassville, PA

    NOW HIRING: IT Support Technician I Monday - Friday 8:00AM-4:30PM - On-site in Douglassville PA Ready to kickstart your IT career? American Crane & Equipment Corporation (ACECO) is looking for a motivated IT Support Technician I to join our high-performing Information Technology team. In this role, you will serve as the first point of contact for technical assistance, helping internal users resolve basic hardware, software, and network issues while supporting system setups, configurations, and maintenance. This is a great opportunity for someone eager to learn and grow. Job Title : IT Support Technician I Department : Information Technology Location : 531 Old Swede Road - Douglassville, PA 19518 Schedule : Monday - Friday | 8:00AM-4:30PM | Full-time hours on-site Why Join American Crane? Hands-On Experience - Gain real-world IT skills while working alongside seasoned professionals in a collaborative environment. Values-Driven Environment - We're committed to a “people-first” culture that celebrates teamwork, wellness, safety, and integrity. Collaborative Impact - Partner with teams across the organization to ensure technology runs smoothly and securely. What You'll Do Provide first-level technical support to internal users via phone, email, and ticketing system Diagnose and resolve basic hardware, software, and network issues Assist with setup, configuration, and deployment of workstations, laptops, and peripherals Support end-users with Microsoft 365, Windows, and other company-approved applications Document troubleshooting steps and solutions in the ticketing system Escalate complex issues to higher-level IT staff when necessary Maintain inventory of IT equipment and assist in asset tracking Perform routine maintenance and updates on systems and equipment What We're Looking For Education & Skills High school diploma or equivalent required; coursework in Computer Science, IT, or related field preferred Basic knowledge of Windows operating systems, Microsoft 365, and common business applications Understanding of computer hardware, networking fundamentals, and troubleshooting techniques Strong communication and interpersonal skills with a customer-focused attitude. Ability to prioritize tasks and manage time effectively Preferred Experience and Certifications Previous IT support, helpdesk, or related experience (including internships, school projects, or volunteer work) Familiarity with ticketing systems CompTIA A+, Network+, or other relevant certifications Key Attributes Self-motivated and eager to learn. Strong problem-solving mindset. Organized, dependable, and adaptable. Committed to ACECO's core values and culture. Work Environment This role is fully on-site in Douglassville, PA, with occasional local travel to ACECO facilities and work on the manufacturing shop floor while following safety standards. READY TO APPLY? Submit your application online at Recruitment (adp.com). For more information, contact us at *************************. All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations. About American Crane & Equipment Corporation: American Crane & Equipment Corporation is a second generation, women-owned company and for more than 50 years, has been a trusted innovator of high-quality specialty lifting equipment. As a leading manufacturer of cranes, hoists, and other material handling equipment, along with a variety of parts and components for standard, custom, and nuclear applications, we're committed to high quality products and customer satisfaction in an industry where there is no room for mistakes. At ACECO, GRIT Matters. We put perseverance, heart, and integrity into everything we do. Join a team where your contributions matter, and where growth, empowerment, and safety are top priorities. Enjoy a supportive atmosphere, competitive benefits, and opportunities for professional development. Experience is Everything: Our team is built on the foundation of expertise and dedication. With an average tenure of 10 years, our team brings a wealth of knowledge and experience to every project, ensuring top-notch results for our customers. Low Turnover, High Satisfaction: We prioritize creating a positive work environment where people can thrive. That's why our turnover rate is less than 10%, a testament to our commitment to our team members. Here, you can count on the support of your co-workers. What's In It For You? Competitive salary based on experience, skills, education, market data, etc Comprehensive medical, vision, dental, and life insurance available day one (no wait!) Wellness plan Tuition reimbursement Generous paid time off (unused PTO hours will roll over each year) 401K retirement plan 10 paid company holidays Overtime opportunities & more! When you join American Crane & Equipment Corporation, you're not just getting a job - you're becoming part of a HIGH-PERFORMING TEAM. We believe in supporting our team members, fostering growth, and providing opportunities for advancement. How to Apply: Submit your application online at Recruitment (adp.com). For more information, contact us at *************************. All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations. American Crane & Equipment Corporation is an Equal Opportunity Employer. The company maintains and observes employment policies that do not discriminate against any person because of race, color, sex, sexual orientation, gender identity, national origin, religion, disability, age, ancestry and any other basis prohibited by federal, state or local law. This applies to recruiting, hiring, training, compensation, overtime, job classifications, work assignments, promotions, demotions, layoffs, terminations, transfers, and all other conditions of employment. This position requires: Valid proof of identity and authorization to work in the U.S. (Form I-9). Eligibility to access information or technology governed by U.S. export control laws, including 10 C.F.R. Part 810. If government authorization is required for access to controlled technology, employment or start date may be delayed or withdrawn in accordance with applicable law. Certain positions and projects may require the ability to obtain and maintain unescorted access to nuclear facilities in compliance with NRC regulations (10 C.F.R. Parts 26 & 73). The pay for this position is dependent on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. American Crane & Equipment Corporation offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid time off, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. NOTE: American Crane & Equipment Corporation is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities, unless they have a written agreement for the position they are contacting us about. Regardless of past practice, all resumes submitted by search firms to any employee at American Crane & Equipment Corporation without a valid written search agreement in place for that position will be deemed the sole property of American Crane & Equipment Corporation, and no fee will be paid in the event the candidate is hired by American Crane & Equipment Corporation as a result of the referral or through other means.
    $44k-77k yearly est. Auto-Apply 44d ago
  • IT System Analyst

    Artech Information System 4.8company rating

    Information technology analyst job in Collegeville, PA

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Key Responsibilities To ensure that Global File Sharing services are delivered in accordance with agreed standards and quality as defined within Service Level Agreements (SLA) and Operational Level Agreements (OLA). Engage and consult with customers on migration and standardization strategies for content in existing file shares Align Client business needs with Global File Sharing services. Formulate, agree and maintain service level management processes for internal or externally delivered services. Analyze and review actual service performance and achievement to the service owner and governance boards. Enable and champions an IT service culture Develop and maintain management processes and controls to ensure quality is maintained to meet business objectives Champion and promote service improvements to continually improve quality and customer satisfaction. Maintain day to day responsibility for the ownership and resolution (including any referral or escalation as may be necessary) of significant service issues. Create, maintain and communicate Global File Sharing Service descriptions. Ensure appropriate OLA/SLA measures are in place to support any new services. Minimum Level of Job-Related Experience required Strong experience in File Share management, Windows Server Management, Storage Technologies (especially NetAPP NAS appliances), and both CIFS share and NTFS Folder permissions management Exposure to NETIQ DRA advantageous Exposure to Varonis Datadvantage advantageous Background in both projects and service management Experience of operating in either an above country, or a global service environment. Experience of service delivery and support organization management, including the development of support processes & procedures. Broad knowledge of the IT quality standards, support and infrastructure environment and of business processes and information technology solutions. Previous experience of managing IT services Pharmaceutical industry experience preferred ITIL and Six/Lean Sigma certification desired Other Job-Related Skills/Background Ability to challenge the status quo and manage change across a wide range of senior stakeholders Understanding of Global File Sharing technologies and how they can be fully leveraged by end users to improve productivity. Strong negotiation and influencing skills. Ability to build relationship quickly and engage stakeholders to ensure buy-in. Proactive problem resolution skills; able to identify issues before they become significant problems and propose solutions. Able to develop and maintain documentation, including service models, support procedures and transition plans disciplined and logical work style. Good written and verbal communication skills. Able to deliver objectives on time and within budget, supporting other members of the team, reporting progress to the Service Owner. Additional Information If you are interested, please contact: Shobha Mishra ************ shobha.mishra ATartechinfo.com
    $88k-116k yearly est. 60d+ ago
  • Senior I.T. Specialist

    Pencor Services 4.2company rating

    Information technology analyst job in Palmerton, PA

    Company: PenTeleData Shift: Monday-Friday, 8AM-5PM (as well as participation in the "on call" rotation) I.T. Services Specialists are experienced agents that assist with providing networking and computer related support services to SMB and enterprise customers in Pennsylvania and New Jersey. These services include pre/post-sales support, wired/wireless network design and support, Microsoft systems and server installation and support, consulting and onsite/remote management in the general business, hospitality and public venue environments. This is a direct customer facing position and requires outstanding communication and interpersonal skills. The Senior I.T. Service Specialist must possess expert knowledge and have proven time demonstrating their knowledge and skills within this industry combined with possessing the required industry certifications. Responsibilities include but are not limited to: Providing remote and onsite customer support for Microsoft virtual environments, M365, disaster recovery and other MSP related services Designing and installing LAN's and Windows based domains Providing pre-sales support; primarily participating in sales calls to assist in the technical aspects of the sale and ensuring that the customer's technical requirements are met Wired and wireless network design, support and installation Microsoft Systems and service installation and support Design and installation of voice systems, access control, and security systems Interfacing with our customers other hardware and software vendors to identify and resolve problems Performing basic project management Providing customer training and guidance as required Properly documenting service activities; accurately accounting for inventory of service parts and keeping internal customer related information up to date Ability to join the on-call rotation Other duties as assigned Qualifications Associate degree in related field combined with 3 years minimum industry experience and certifications or 5+ years' minimum experience supporting SMB, enterprise data and communications environments Current MCSE and/or Cisco Certifications required Established residency in Pennsylvania Valid PA Driver's License and good driving record Previous experience with the design and implementation of clustered server environments, virtual environments and management of MS Cloud services Extensive experience with Active directory as well as hosted and on premise applications Proven experience supporting L2/L3 networks in SMB and enterprise environments Knowledge of wireless system design and support up to and including 802.11AC standards General knowledge of the full range of products and capabilities typically found in an SMB environment Expertise and practical experience with Microsoft server products, clustered Hyper-V environments, VMware and vSAN technologies recommended Hyper-V DFS Active Directory Exchange/O365 VMWare, Vsphere and vSAN Experience with backup and imaging technologies recommended Experience with managed antivirus and/or EDR recommended Excellent Communications Skills - Oral and Written a must Excellent Organizational Skills Proven ability to multitask and operate in an eclectic service environment Ability to provide professional customer service at all times and in all situations Ability to participate in the 24x7 "on call" rotation INDLP
    $92k-125k yearly est. 60d+ ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology analyst job in East Stroudsburg, PA

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $69k-98k yearly est. 10d ago
  • IT Support

    Mindlance 4.6company rating

    Information technology analyst job in Raritan, NJ

    Mindlance is a national recruiting company which partners with many of the leading employers in the Life Sciences, IT, and Financial Services sectors, feel free to check us out at ************************* Job Title: IT Support Location: Raritan, NJ 08869 DURATION:- 9+ Months Local candidates only / W2 Job Description Experienced I/T Analyst support to perform enterprise computer job scheduling support. Responsible for review of requirements, coordination of agent installations, creation of change control and documented support contacts, creation and updates to batch job schedules using Cisco Tidal Enterprise Scheduling Tool. Ability to analyze and implement tasks for existing or proposed schedule changes. The candidate will consult and interface with internal project team members. Review requests, confirm requirements, creating new jobs and schedules, modifying existing jobs and schedules, completing adhoc jobs and schedules, and provide written and verbal status, update or create required documentation. Technical experience includes Tidal Enterprise Scheduler v5.3 or Tivloi Workload Scheduler (Maestro) v8.2, basic computer knowledge, MS Office products, general knowledge of enterprise batch job scheduling. Non-Technical- Excellent customer service, interpersonal, communication and team collaboration skills are essential. Ability to perform administrative tasks: Team scheduling, communications, meetings. Ability and willingness to learn Additional Information Thanks & Regards, Shipra Chauhan | Team Recruitment | Mindlance Inc | ************
    $33k-48k yearly est. 16h ago

Learn more about information technology analyst jobs

How much does an information technology analyst earn in Bethlehem, PA?

The average information technology analyst in Bethlehem, PA earns between $64,000 and $118,000 annually. This compares to the national average information technology analyst range of $62,000 to $111,000.

Average information technology analyst salary in Bethlehem, PA

$87,000

What are the biggest employers of Information Technology Analysts in Bethlehem, PA?

The biggest employers of Information Technology Analysts in Bethlehem, PA are:
  1. PPL
  2. St. Luke's Health System
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