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Information technology analyst jobs in Boise, ID

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  • Deskside Support

    Artech Information System 4.8company rating

    Information technology analyst job in Boise, ID

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Deskside Support Representative Distributed Client Services Location : Boise,ID Duration: 12 months with possible extension · skills Overview (list or overview): Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. · Need experience with iOS, HVDs and COU/Smart devices. · Must have good verbal and written skills, as well as ability to interact positively with clients. · Candidates should have valid driver's license and reliable transportation. Work is done at customer location. · Desktop support forwalk-up and scheduled appointments giving the client the premiere retail experience is imperative. Work shift? 1st Weekend coverage? No On call? No Travel required? Yes Additional Information For more information, Please contact Shubham ************ ***************************
    $39k-51k yearly est. Easy Apply 9h ago
  • Help Desk Agent

    Cayuse Holdings

    Information technology analyst job in Boise, ID

    **_JOB TITLE:_** Help Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services, LLC **_SALARY:_** $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt Help Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards. It includes providing prompt, reliable, and accurate information to customers while maintaining effective communication. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** + Receives customer inquiries and fulfills requests, providing high-quality customer service in a professional, efficient, and timely manner. + Operates within established guidelines and procedures to independently deliver a full range of services to the customer. + Matches customer needs with current products and services and suggests new ones to target customer's unmet needs. + Use examples and analogies as appropriate to facilitate understanding. + Identifies, resolves, or escalates, and tracks issues of all customer interactions in a work management tool (ServiceNow) or as determined by the client. + Aids in information to the customer in a prompt manner. + Uses judgment to anticipate customer service needs, resolves routine issues, and takes action accordingly, consistently providing high level quality service. + Manage continuous improvement through ongoing collection of data and information regarding customer requirements. + Understands and responds to others using active listening skills and tactful communication. + Ability to perform first-line troubleshooting for customers. + Ability to resolve issues following the parameters and guidelines of the client. + Help new and developing team members. + Demonstrate proactive business and customer service mentality, assuming ownership over solutions with a desire and willingness to be flexible and adaptable. + Other duties as assigned. **Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Knowledge of and experience using various computer applications including Microsoft Office Suite + Technology savvy with an interest in new generation technology - comfortable doing things a different way, troubleshooting, and recommending new technology. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills Required:** + Must possess problem-solving skills. + Exceptional communication skills, both oral and written. + Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc. + Highly motivated with the ability to handle and manage multiple tasks at any one time. + Ability to forge new relationships, individual and teaming in nature. + Must be a Self-starter, that can work independently and as part of a team. + Ability to follow instructions for logging into a computer and launching various applications + Ability to navigate the applications and programs utilized including opening and closing windows, select portions of text or other items using the mouse, copy/cut and paste text + Ability to successfully handle customer requests and document in work management tools and applications. + Strong interpersonal skills with the ability to communicate in a professional, and articulate manner to individuals from diverse backgrounds. + Effective listening skills to include cognitive ability to locate and convey requested information + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail with good follow up and follow through skills. + Proven ability to multitask and prioritize in a fast-paced environment with changing priorities; adaptable to change and a quick learner. + Ability to handle sensitive and confidential information appropriately. + Continuous learner/improvement mindset, desire to learn quickly with a commitment to excellence. + Positive attitude; tolerance for dealing with difficult customers and stressful situations. + Dependable and accountable. **Desired Qualifications:** + Experience in a customer service role. + Experience supporting customers in a virtual environment. **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to:** Delivery Manager **Working Conditions** + Professional remote office environment. + Ability to work Mon-Fri 8am to 5pm EST. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $15.00 - USD $17.00 /Hr. Submit a Referral (**************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103792_ **Category** _Customer Service/Support_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _Yes_ **Clearance Required** _None_
    $15-17 hourly 9d ago
  • Junior IT Service Technician

    Govcio

    Information technology analyst job in Boise, ID

    GovCIO is currently hiring for a Junior IT Service Technician to provide onsite support for our federal customer. This position is located in Boise, ID and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operation and/or maintenance activities for networks/servers. They identify recurring problems and recommend steps to reduce the severity or frequency of problems. They install, troubleshoot and maintain an extensive variety of products and equipment. They deliver services and solutions in technical support, systems refresh, software integration, and operations support. They identify, analyze, and repair product failures, and order and replace parts as needed. They provide onsite training of customer support personnel. Other specific duties include the following: Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system. Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. Recommend systems modifications to reduce user problems. Perform routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components. Install operating system patches, upgrades etc. via SCCM Software Center Provide remote support services for telework/home users. Help ensure user applications work over VPN and/or Citrix. Manage user relocation requests Ensure devices are properly encrypted. Local On-Site Cabling Provide on-site support for enterprise groups such as the network and security operation centers. Restart network equipment, including switches and routers as directed by enterprise networking. Replace defective network equipment. Wireless Services Assist users with mobile communication devices. Provide tier 2 support, including but not limited to hardware troubleshooting, OS reinstall, and assisting with device swapping. Asset Inventory Support Assist with physical inventory as needed. Assist with receiving and receipting property. Disposal Preparation Support Process computer equipment for disposal. Ensure disposal policies are properly employed. Ensure all devices are fully wiped of information before leaving the facility. Video Conferencing and Audio/Video O&M Troubleshoot system problems. Work with support staff for remote troubleshooting and repairs. Assist in setting up presentation devices and video conferencing units. Support pre/post application releases Gather analyze, and report end-user support trends Other duties as assigned Qualifications Required Skills and Experience High School with 0-2 years (or commensurate experience) US Citizen High degree of technical proficiency Excellent problem-solving skills and analytical abilities Preferred Skills and Experience Minimum 6 months' experience troubleshooting Apple Macintosh software and hardware in a customer service role Certification in Microsoft Operating Systems Familiarity with SCCM remote resolution and with using SCCM to remotely complete software installation CompTIA Network+ CompTIA A+ CompTIA Server+ CompTIA Security+ Clearance Required: Must be able to obtain and hold a Public Trust Clearance. #rt #nss Company Overview GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here's what you can expect: During the Interview Process Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview During the Hiring Process Enhanced Biometrics ID verification screening Background check, to include: Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: Employee Assistance Program (EAP) Corporate Discounts Learning & Development platform, to include certification preparation content Training, Education and Certification Assistance* Referral Bonus Program Internal Mobility Program Pet Insurance Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Salary Range USD $20.35 - USD $20.35 /Hr.
    $20.4 hourly Auto-Apply 10d ago
  • Operations Support 2 (Caldwell, ID)

    Simplot 4.4company rating

    Information technology analyst job in Caldwell, ID

    The J.R. Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming, ranching and cattle production, and other enterprises related to agriculture. **Summary** Under general supervision, this role is responsible for executing a range of operational tasks critical to agronomic service delivery and facility performance, including: + Safe and efficient transportation of agricultural inputs (fertilizers, chemicals) to customer locations in compliance with DOT regulations + Routine and preventive maintenance of mechanical systems, application machinery, and plant infrastructure + Accurate blending and handling of bulk and packaged fertilizer materials per formulation specifications and safety protocols This position requires mechanical aptitude, attention to detail, and a strong commitment to operational safety and agronomic service standards. **Key Responsibilities** + **Maintenance & Operations -** Perform a variety of tasks including equipment and plant maintenance, general housekeeping, and operating machinery to blend fertilizer. Maintain a clean, organized vehicle and assist with warehouse and yard material organization. + **Product Handling & Delivery -** Load and deliver fertilizer and chemicals to customers. Ensure accurate, timely, and safe product deliveries and applications where applicable. + **Inventory & Warehouse Management -** Receive and unload products, conduct inventory checks, and manage storage functions to maintain efficient warehouse operations. + **Regulatory Compliance & Safety -** Ensure proper vehicle loading and operation in compliance with DOT, OSHA, and Hazmat regulations. Adhere to all company and customer safety protocols. + **Support & Special Projects -** Assist with special projects, attend training sessions, provide backup support when needed, and perform other duties as assigned by supervisors or managers. + **Brand Representation -** Represent and promote the Simplot brand to customers, employees, and the community as a best-in-class agricultural distributor. **Disclaimer ‑ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.** **Typical Education** High school diploma or general education degree (GED) **Relevant Experience** + 1+ years of related experience and/or training + Familiarity with basic farm equipment and general agricultural operations + Basic understanding of mechanical, electrical, welding, and metal fabrication principles are a plus + Working knowledge of local geography, including roads, farms, and field access points are a plus + Proven ability to perform multiple tasks in succession, such as blending products, loading trucks, and making deliveries + Skilled in the safe and accurate operation of heavy equipment, including sprayers/applicators and semi-truck/trailer combinations + Comfortable using computers, including Microsoft Office Suite, Outlook, and mobile applications + Ability to quickly learn and navigate company-specific software systems + Strong verbal and written communication skills + Able to collaborate effectively with management, team members, and customers **Requirements** + Must have a Class A or Class B Commercial Driver's license (CDL) with endorsement to drive a ten-wheeler and trailer with air brakes on the highway + Must have or be willing to obtain the following Endorsements: + Hazmat + Tanker + Must be able to lift minimum 50lbs + Must be willing and able to work Ag Industry hours as seasonal needs dictate, which may include: + early mornings + late evenings + weekends + holidays **Other Information** Combination of education, training and/or experience will be considered for this position This role does not offer relocation support; candidates must be local or willing to relocate independently. *This position is not eligible for relocation. **Job Requisition ID** : 24267 **Travel Required** : None **Location(s)** : SGS Retail West Canyon - Caldwell **Country:** United States ****The J.R. Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status. ****
    $47k-65k yearly est. 15d ago
  • Sr. IT Audit and Compliance Analyst

    Datavant

    Information technology analyst job in Boise, ID

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **What We're Looking For** As a Senior Analyst within the Information Security Governance, Risk, and Compliance (GRC) organization, you will play a key role in supporting Datavant's audit, compliance, and assurance activities. You'll apply your deep understanding of IT controls, risk management, and compliance frameworks to help maintain and improve Datavant's control environment. This is a hands-on role suited for a self-starter who enjoys solving problems, collaborating cross-functionally, and ensuring compliance excellence in a fast-paced environment. **What You Will Do** + Support Strategic Compliance Initiatives + Contribute to enterprise-level audits and assessments (FedRAMP, HITRUST, PCI-DSS, HIPAA, etc.) from kickoff through final deliverables and report delivery. + Perform technical control testing and validation for infrastructure, applications, and cloud services. + Coordinate walkthroughs, evidence collection, and remediation tracking with internal teams and external auditors. + Strengthen the Control Environment + Support the maintenance and enhancement of Datavant's Unified Control Framework (UCF) to align overlapping compliance frameworks. + Draft and update control narratives, test plans, and policy documentation in response to evolving regulatory and industry requirements. + Partner with control owners to validate control effectiveness and identify improvement opportunities. + Communicate and Collaborate + Act as a compliance subject matter expert, supporting internal stakeholders across engineering, product, legal, and operations. + Translate complex compliance requirements into clear, actionable technical and operational guidance. + Provide clear, concise documentation and summaries to support audit readiness and stakeholder understanding. + Enhance Processes and Automation + Identify opportunities to automate and streamline evidence collection and control testing. + Collaborate with GRC team members to improve existing compliance workflows and leverage tooling for greater efficiency. + Participate in process reviews to strengthen consistency and accuracy across compliance activities. + Drive Continuous Improvement + Draft control descriptions, SOC report narratives, and remediation plans. + Identify control gaps, assess risk, and lead remediation tracking through completion. + Stay current on emerging regulations, frameworks, and audit trends to ensure Datavant stays ahead of the curve. **What You Need to Succeed** + 4+ years of experience in IT audit, security compliance or risk management. + Hands-on, proven experience with security frameworks and regulations such as, HIPAA, PCI-DSS, HITRUST, NIST 800-53, and/or FedRAMP. + Experience conducting technical control assessments and writing audit-ready documentation. + Excellent communication skills-you can explain control requirements to engineers and translate technical speak for auditors. + Demonstrated ability to juggle competing priorities in a fast-moving environment. + Strong analytical, organizational, and project management capabilities. + Self-starter who is driven to build structure where needed. Tool & Technology Stack: We value familiarity with the following tools and platforms. While not all are required, exposure to these (or similar) technologies will help you succeed: + GRC Platforms: TrustCloud or Similar + Ticketing Systems: Jira, Asana + Collaboration Tools: Slack, Confluence + Cloud Platforms: AWS (preferred), GCP, Azure + Automation/Scripting: Familiarity with automation tools or scripting languages (e.g., Python, Bash) for control testing and workflow optimization is a plus Bonus points for: + One or more industry-recognized certifications: CISA, CISSP, CISM, CCSP, etc. + Experience in the healthcare industry or working with PHI and HIPAA compliance. + Familiarity with cloud-native security practices and cloud compliance tooling. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $136,000-$170,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $136k-170k yearly 42d ago
  • IT IAM System Analyst (Temp)

    Pennant Services

    Information technology analyst job in Eagle, ID

    We are seeking a detail-oriented and proactive Temporary IAM System Analyst to support our Identity and Access Management (IAM) operations. This entry-level role is ideal for candidates with foundational IT knowledge and some experience in IAM processes. The analyst will be responsible for conducting access audits, managing and resolving IAM-related ticket requests, and ensuring users have appropriate system access. The ideal candidate will be comfortable navigating ticketing systems (Zendesk experience preferred), collaborating with IT teams, and escalating complex issues to system administrators when necessary. JOB DUTIES Perform regular audits to verify user access across systems and ensure compliance with access policies. Own and manage the backlog of IAM-related ticket requests, ensuring timely resolution. Review and process access requests, modifications, and removals in accordance with established procedures. Escalate complex or high-impact issues to system administrators for further investigation. Utilize ticketing systems (preferably Zendesk) to track, manage, and document IAM activities. Collaborate with IT support teams to troubleshoot access-related issues. Maintain accurate records of access changes and audit findings. Assist in refining IAM workflows and documentation as needed. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. QUALIFICATIONS Basic understanding of IT systems and IAM principles. Experience with ticketing platforms (Zendesk preferred). Strong attention to detail and organizational skills. Ability to work independently and manage time effectively. Excellent communication and problem-solving skills. Familiarity with HIPPA standards. Location: Eastern Time Zone Remote Schedule: Monday-Friday, 7:00 AM - 1:00 PM Eastern Hours: 30 hours/week Duration: 3 Months Why Join Us At Pennant Services, we don't just manage-we lead like owners. Our unique culture is built around empowerment, accountability, and growth. We invest in people who are ready to build and own their impact. What sets us apart: Empowered, autonomous leadership supported by centralized resources A work-life balance that supports personal well-being A culture built around our core values-CAPLICO: Customer Second Accountability Passion for Learning Love One Another Intelligent Risk Taking Celebrate Ownership About Pennant Pennant Services supports over 180 home health, hospice, senior living, and home care agencies across 14 states. Our Service Center model allows local leaders to lead, while we provide the centralized clinical, HR, IT, legal, and compliance support they need to succeed. Learn more at: ******************** Pennant Service Center 1675 E. Riverside Drive, Suite 150 Eagle, ID 83616 The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://********************.
    $53k-74k yearly est. Auto-Apply 51d ago
  • IT Support Specialist - Level 3

    Microtech Systems, Inc. 4.0company rating

    Information technology analyst job in Boise, ID

    Job Description MicroTech Systems is looking for an IT Support Specialist Level 3 to join our team in our Boise, Idaho office. This person will be performing complex network architecture / design, performing Windows Server deployments / migrations / decommissions, network infrastructure deployments / migrations / decommissions, client application deployments / migrations, email deployments / migrations, and other related IT support tasks associated with supporting client systems and networks. . The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience. He/she will use their interpersonal skills to communicate with clients and provide IT support via specified client IT projects. Requirements: Minimum of an Associate's degree in Applied Science (Computer / Network) (or the equivalent) is preferred MSP Experience preferred Four years of related technical support experience - including but not limited to: Advanced Network Design / architecture Expert infrastructure installation / configuration / troubleshooting Internet, Firewall, Switch and Wi-Fi VLAN installation / configuration / administration / troubleshooting Expert Microsoft server and Microsoft server application migrations Expert Hypervisor installation / configuration / administration / troubleshooting Expert SAN installation / configuration / administration / troubleshooting Expert O365 migrations / administration / troubleshooting Expert Scripting & PowerShell proficiency Technically savvy with strong time management skills Experience troubleshooting issues and achieving solutions The ability to explain to a non-technical person in a way they will understand Maintain a high degree of professionalism Maintain superior client relations About MicroTech Systems: MicroTech Systems is a professional Managed Service Provider (MSP) dedicated to helping people feel secure so that we can all grow together! Our employees enjoy a work culture that promotes our core values first and foremost: Integrity First, Build Trust, Own It, Never Give Up, and Customer Service Above All Else. We are looking for high energy individuals who are motivated and interested in making a long-term commitment to excellence. MicroTech Systems offers a competitive benefits package to employees, including; health care, paid time off and holiday time, 401k matching and professional development. Powered by JazzHR yNqFo01ZIk
    $77k-104k yearly est. 10d ago
  • IT Asset Management Team Leader

    Pennant Group

    Information technology analyst job in Eagle, ID

    Overview We are seeking a strategic and detail-oriented IT Asset Management Team Leader to lead our organization's efforts in managing the lifecycle of all IT assets-including computer hardware, mobile devices, and peripherals. This role is pivotal in driving the transformation of our asset management practices, ensuring operational efficiency, compliance, and alignment with our long-term vision. Key Responsibilities Leadership & Strategy Lead and mentor the asset management team of four, fostering a culture of accountability, ownership, and continuous improvement. Collaborate with senior leadership to define and execute the vision for a revamped asset lifecycle strategy. Develop and implement policies, procedures, and best practices for asset acquisition, deployment, maintenance, and retirement. Lifecycle Management Oversee end-to-end asset lifecycle processes: procurement, inventory tracking, deployment, support, recovery, and disposal. Ensure accurate documentation and reporting of all assets using asset management systems. Monitor asset utilization and optimize inventory levels to reduce waste and improve cost-efficiency. Technology Oversight Manage assets across all categories: desktops, laptops, mobile phones, tablets, printers, and accessories. Partner with IT and procurement teams to evaluate and select hardware and peripherals that meet organizational needs. Ensure compliance with software licensing, warranties, and vendor agreements. Process Improvement Identify gaps and inefficiencies in current asset management workflows and propose innovative solutions. Lead cross-functional initiatives to automate and streamline asset tracking and reporting. Implement KPIs and metrics to measure performance and drive accountability. Compliance & Risk Management Ensure adherence to internal policies, industry standards, and regulatory requirements. Manage audits and risk assessments related to asset management and data security. Qualifications Bachelor's degree in Information Technology, Business Administration, or related field. 5+ years of experience in IT asset management, with at least 2 years in a leadership role. Strong understanding of asset lifecycle principles and IT infrastructure. Experience with asset management tools (e.g., ServiceNow, JAMF, SCCM). Excellent communication, analytical, and project management skills. Preferred Skills ITIL or similar certification. Experience leading digital transformation or process reengineering initiatives. Familiarity with mobile device management (MDM) platforms. Please note this job description has been designed to indicate the general nature, working conditions and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, working conditions and qualifications required of employees assigned to this job. Duties, responsibilities and activities may change at any time with or without notice. Why Join Us At Pennant Services, we don't just manage-we lead like owners. Our unique culture is built around empowerment, accountability, and growth. We invest in people who are ready to build and own their impact. Location: Fully onsite, Eagle, ID Type: Full-Time | Leadership Role What sets us apart: Opportunity for stock ownership Empowered, autonomous leadership supported by centralized resources A work-life balance that supports personal well-being Full benefits package: medical, dental, vision, 401(k) with match Generous PTO, holidays, and professional development A culture built around our core values-CAPLICO: Customer Second Accountability Passion for Learning Love One Another Intelligent Risk Taking Celebrate Ownership About Pennant Pennant Services supports over 180 home health, hospice, senior living, and home care agencies across 14 states. Our Service Center model allows local leaders to lead, while we provide the centralized clinical, HR, IT, legal, and compliance support they need to succeed. Learn more at: ******************** Pennant Service Center 1675 E. Riverside Drive, Suite 150 Eagle, ID 83616 #onsite The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://********************.
    $84k-115k yearly est. Auto-Apply 15d ago
  • IT Asset Management Team Leader

    The Pennant Group, Inc.

    Information technology analyst job in Eagle, ID

    Overview We are seeking a strategic and detail-oriented IT Asset Management Team Leader to lead our organization's efforts in managing the lifecycle of all IT assets-including computer hardware, mobile devices, and peripherals. This role is pivotal in driving the transformation of our asset management practices, ensuring operational efficiency, compliance, and alignment with our long-term vision. Key Responsibilities Leadership & Strategy * Lead and mentor the asset management team of four, fostering a culture of accountability, ownership, and continuous improvement. * Collaborate with senior leadership to define and execute the vision for a revamped asset lifecycle strategy. * Develop and implement policies, procedures, and best practices for asset acquisition, deployment, maintenance, and retirement. Lifecycle Management * Oversee end-to-end asset lifecycle processes: procurement, inventory tracking, deployment, support, recovery, and disposal. * Ensure accurate documentation and reporting of all assets using asset management systems. * Monitor asset utilization and optimize inventory levels to reduce waste and improve cost-efficiency. Technology Oversight * Manage assets across all categories: desktops, laptops, mobile phones, tablets, printers, and accessories. * Partner with IT and procurement teams to evaluate and select hardware and peripherals that meet organizational needs. * Ensure compliance with software licensing, warranties, and vendor agreements. Process Improvement * Identify gaps and inefficiencies in current asset management workflows and propose innovative solutions. * Lead cross-functional initiatives to automate and streamline asset tracking and reporting. * Implement KPIs and metrics to measure performance and drive accountability. Compliance & Risk Management * Ensure adherence to internal policies, industry standards, and regulatory requirements. * Manage audits and risk assessments related to asset management and data security. Qualifications * Bachelor's degree in Information Technology, Business Administration, or related field. * 5+ years of experience in IT asset management, with at least 2 years in a leadership role. * Strong understanding of asset lifecycle principles and IT infrastructure. * Experience with asset management tools (e.g., ServiceNow, JAMF, SCCM). * Excellent communication, analytical, and project management skills. Preferred Skills * ITIL or similar certification. * Experience leading digital transformation or process reengineering initiatives. * Familiarity with mobile device management (MDM) platforms. Please note this job description has been designed to indicate the general nature, working conditions and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, working conditions and qualifications required of employees assigned to this job. Duties, responsibilities and activities may change at any time with or without notice. Why Join Us At Pennant Services, we don't just manage-we lead like owners. Our unique culture is built around empowerment, accountability, and growth. We invest in people who are ready to build and own their impact. Location: Fully onsite, Eagle, ID Type: Full-Time | Leadership Role What sets us apart: * Opportunity for stock ownership * Empowered, autonomous leadership supported by centralized resources * A work-life balance that supports personal well-being * Full benefits package: medical, dental, vision, 401(k) with match * Generous PTO, holidays, and professional development * A culture built around our core values-CAPLICO: * Customer Second * Accountability * Passion for Learning * Love One Another * Intelligent Risk Taking * Celebrate * Ownership About Pennant Pennant Services supports over 180 home health, hospice, senior living, and home care agencies across 14 states. Our Service Center model allows local leaders to lead, while we provide the centralized clinical, HR, IT, legal, and compliance support they need to succeed. Learn more at: ******************** Pennant Service Center 1675 E. Riverside Drive, Suite 150 Eagle, ID 83616 #onsite The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://********************.
    $84k-115k yearly est. Auto-Apply 23d ago
  • IT Team Lead

    Clearwater Analytics

    Information technology analyst job in Boise, ID

    We are seeking a motivated and experienced IT Helpdesk Team Lead to oversee our helpdesk team and ensure that our IT support services meet the needs of the organization. The ideal candidate will have strong technical knowledge, as well as leadership skills and a passion for delivering outstanding customer service. You will be responsible for leading a team of help desk technicians in the US region, managing support requests, and driving continual improvement in IT service delivery. Key Responsibilities: Team Leadership: Lead, mentor, and develop a team of helpdesk technicians to enhance their skills and performance. Foster a positive team environment that encourages collaboration, creativity, and excellence in service delivery. Support Management: Oversee the day-to-day operations of the IT helpdesk in the US region, ensuring timely and effective resolution of support requests. Monitor ticketing systems to track and report on the status of support requests and escalate issues as necessary. Customer Service: Ensure high levels of customer satisfaction by establishing and maintaining positive relationships with end-users. Address escalated customer complaints and issues while providing effective solutions. Performance Monitoring: Develop and track key performance indicators (KPIs) such as SLA for the helpdesk team to assess team performance and identify areas of improvement. Conduct regular performance reviews, provide constructive feedback, and support professional development initiatives. Process Improvement: Analyze helpdesk processes and workflows to identify and implement improvements for efficiency and effectiveness. Document standard operating procedures and maintain knowledge base articles for common issues and resolutions. Training and Development: Provide ongoing training and support for the helpdesk team to keep them updated on new technologies, tools, and best practices. Assist in onboarding new team members. Collaboration: Work closely with other IT teams (network, systems, security) to coordinate support efforts and escalate complex issues. Support IT projects and initiatives by providing assistance and resources as needed. Qualifications: Bachelor's degree in information technology, Computer Science, or a related field, or equivalent work experience. Minimum of 7 years of experience in IT support or helpdesk roles, with at least 3 years in a leadership position. Strong understanding of IT service management principles and ITIL frameworks. Proficiency in support tools like ticketing systems, Azure Entra, Active Directory, mobile device management, office 365 admin portal, and scripting. Experience with Atlassian tools, specifically Jira for workflow management, vendor management and Microsoft licensing. Excellent problem-solving skills and the ability to think critically under pressure. Exceptional communication and interpersonal skills, with a focus on customer service. Ability to manage multiple priorities and adapt to changing environments.
    $83k-115k yearly est. Auto-Apply 36d ago
  • IT Team Lead

    Clearwater Analytics Holdings Inc.

    Information technology analyst job in Boise, ID

    We are seeking a motivated and experienced IT Helpdesk Team Lead to oversee our helpdesk team and ensure that our IT support services meet the needs of the organization. The ideal candidate will have strong technical knowledge, as well as leadership skills and a passion for delivering outstanding customer service. You will be responsible for leading a team of help desk technicians in the US region, managing support requests, and driving continual improvement in IT service delivery. Key Responsibilities: Team Leadership: * Lead, mentor, and develop a team of helpdesk technicians to enhance their skills and performance. * Foster a positive team environment that encourages collaboration, creativity, and excellence in service delivery. Support Management: * Oversee the day-to-day operations of the IT helpdesk in the US region, ensuring timely and effective resolution of support requests. * Monitor ticketing systems to track and report on the status of support requests and escalate issues as necessary. Customer Service: * Ensure high levels of customer satisfaction by establishing and maintaining positive relationships with end-users. * Address escalated customer complaints and issues while providing effective solutions. Performance Monitoring: * Develop and track key performance indicators (KPIs) such as SLA for the helpdesk team to assess team performance and identify areas of improvement. * Conduct regular performance reviews, provide constructive feedback, and support professional development initiatives. Process Improvement: * Analyze helpdesk processes and workflows to identify and implement improvements for efficiency and effectiveness. * Document standard operating procedures and maintain knowledge base articles for common issues and resolutions. Training and Development: * Provide ongoing training and support for the helpdesk team to keep them updated on new technologies, tools, and best practices. * Assist in onboarding new team members. Collaboration: * Work closely with other IT teams (network, systems, security) to coordinate support efforts and escalate complex issues. * Support IT projects and initiatives by providing assistance and resources as needed. Qualifications: * Bachelor's degree in information technology, Computer Science, or a related field, or equivalent work experience. * Minimum of 7 years of experience in IT support or helpdesk roles, with at least 3 years in a leadership position. * Strong understanding of IT service management principles and ITIL frameworks. * Proficiency in support tools like ticketing systems, Azure Entra, Active Directory, mobile device management, office 365 admin portal, and scripting. * Experience with Atlassian tools, specifically Jira for workflow management, vendor management and Microsoft licensing. * Excellent problem-solving skills and the ability to think critically under pressure. * Exceptional communication and interpersonal skills, with a focus on customer service. * Ability to manage multiple priorities and adapt to changing environments.
    $83k-115k yearly est. Auto-Apply 37d ago
  • Control Systems Integrator

    Dc Engineering, Inc. 3.3company rating

    Information technology analyst job in Meridian, ID

    Job DescriptionDescription: Come Join Our Team at DC Engineering as a Controls System Integrator! DC Engineering is seeking a skilled and motivated Controls System Integrator to join our dynamic team! In this role, you'll collaborate with a talented group of Engineers, System Integrators, Programmers, and Panel Builders to deliver innovative and high-quality automation solutions. What You'll Do: Serve as a key system integrator on diverse projects, from concept to completion. Program advanced PLC (Programmable Logic Controllers) and HMI (Human Machine Interfaces). Apply your understanding of physical systems to ensure optimal control and functionality. Troubleshoot complex systems, test I/O, and verify system performance with precision. Work independently while contributing to a collaborative team environment. What We're Looking For: Proven experience in control systems integration. Strong knowledge of PLC and HMI programming. Ability to work with minimal supervision and manage multiple priorities. High-level competency in system troubleshooting and validation. Excellent communication and problem-solving skills. Why DC Engineering? At DC Engineering, we value innovation, teamwork, and continuous growth. You'll be part of a supportive environment where your expertise is recognized, and your contributions make a real impact. DC Engineering Benefits: DC Engineering offers a competitive compensation and benefit package that includes: Health, Dental, and Vision Coverage FSA, HSA Plans Company-paid Term Life Insurance Policy Company-paid Short-Term & Long-Term Disability Coverage 401(k) Retirement Plan with Company contributions Leave benefits including Paid Time Off and Holiday Pay Requirements: Minimum of 2 years of experience in control system integration. Proven experience working on projects independently. Strong understanding of how physical equipment (pumps, valves, instrumentation) should function as a cohesive system. Experience with PLCs and control system user interfaces. Ability to work effectively in a team environment. Preferred Qualifications: Experience with Water/Wastewater systems and/or food processing. Engineering degree or Control System Technician certification.
    $79k-107k yearly est. 13d ago
  • IT - SAP Senior Functional Analyst (Transportation Management)

    Woodgrain Inc. 4.4company rating

    Information technology analyst job in Fruitland, ID

    Job Title: IT - SAP Senior Functional Analyst (Transportation Management) Division: Corporate Posting Area: IT + Information Systems Job Title: SAP Senior Functional Analyst (Transportation Management) Location(s): St. Louis, MO | Lawrenceville, GA | Meridian, ID | West Des Moines, IA Starting Salary: $85,000 - $130,000 (depending on experience) Employment Type: Full-Time, Salary Work Environment: Hybrid (4 days in-office, 1 days remote) Summary of Company Benefits: * Health, Dental, and Vision Insurance * Health Savings Account (HSA) * Flexible Spending Account (FSA) * 401(k) with an Employer Match * Group Term Life Insurance and AD&D * Employer Paid Long-Term & Short-Term Disability * Voluntary Supplemental Hospital and Accident Plans * Employee Assistance Program * 8 Company Paid Holidays & 1 Floating Holiday * Progressive Paid Time Off (PTO) Accruals * Annual Salary Incentive Bonus About Woodgrain: Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated. Job Summary: The IT SAP Functional Analyst (TM) is responsible for designing, building, and delivering the configuration of Transportation Management modules, technical solutioning for integrating software applications and SAP implementations, and working closely with the Data Integration team to develop interfaces and automate solutions. This role will also contribute to the implementation and maintenance of systems that support Woodgrain's SAP Transportation Management functions in accordance with the Project Management Life Cycle and will be heavily involved in blueprinting, partnering with the business users and subject matter experts to analyze, define, and implement lean business processes and system solutions that will be utilized across the Woodgrain organization during SAP implementations for mergers, acquisitions and upgrades, as well as the integration of non-SAP solutions with SAP. Duties & Responsibilities: * Configure Transportation Management Modules * Be the subject matter expert for SAP Transportation Management (TM) with an emphasis on Freight Planning (e.g., road, rail, ocean, air), Load Building, Freight Units/Order Building, Freight Forwarding, Carrier Determination, Freight Agreements, Tendering, and General Transportation Management. * Lead or participate in blueprinting sessions to define scope, gather business requirements, create concepts and designs that meet business needs, and document detailed specifications for the development of custom programs, testing, and implementing the automated solutions. * Document requirements for conversions, upgrades, interfaces, business logic, reports, forms, and workflow and develop technical solutions as defined and documented during blueprinting. * Manage and perform functional, unit, regression, and integration testing for go-lives and software updates. * Deliver multiple projects (sometimes concurrently) by effectively communicating and collaborating with cross-functional teams including IT Applications, Infrastructure, SAP Basis, Security, Data Integration, Architecture, Business Resource Managers, the Business, and Management. * Provide customer service to end users by logging, routing, and resolving incoming requests for TM-related process or system issues and bugs. * Develop, document and revise standard operating procedures, user documentation, business process workflows and training guides Requirements: * Bachelor's degree in a technical areas such as Computer Science, Information Technology, or Business. Equivalent training and experience can be considered in lieu of a degree. * At least 5 years of previous experience working on SAP with the Transportation Management environment. (i.e., Freight Planning (e.g., road, rail, ocean, air), Load Building, Freight Units/Order Building, Freight Forwarding, Carrier Determination, Freight Agreements, Tendering, and General Transportation Management) * Must have assisted in 1 large-scale ERP implementation. * Strong understanding of an experience with TM terminology and methodology. (i.e., Multiple Mode Stage, Zone and Lane Development, Default Routes, BOBF, PPF, ATP, Tendering, etc.) * Knowledge of SAP Transportation Management (TM) configuration and integration points with the other SAP modules (i.e., FI/CO, MM, SD, and WM). * Experience with configuration in SAP ECC 6.0 and/or S/4 HANA Additional Skills: * Excellent analytical skills to interpret complex, cross-functional requirements and challenges * Ability to develop process maps, project plans, cutover and conversion plans, technical specifications, user guides and other documentation * Ability to work efficiently with team members from different geographical locations and expertise backgrounds. * Strong interpersonal, listening, written, and verbal communication skills. * Commitment to a strong work ethic and coordinating within a rapidly changing environment and handling unexpected solutions. * Ability to effectively communicate in English, both verbally and in writing. Additional languages preferred. Physical Demands: The physical demands and work environment for this role align with those of a standard office setting. While performing job duties, the employee may occasionally need to stand, walk, sit, use hands for handling objects, tools, or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, or crawl, as well as talk and hear. This role may occasionally require lifting or moving up to 25 pounds. Travel: This position may require travel to other Woodgrain locations, expected travel time is 15%. Applications will be accepted until the position has been filled ____________________________________________________________
    $85k-130k yearly 14d ago
  • Global Systems Engineer

    Meta Platforms, Inc. 4.8company rating

    Information technology analyst job in Kuna, ID

    Meta is seeking a forward thinking, experienced Data Center Systems Engineer to join the Data Center Site Operations team. Our data centers, and the tens of thousands of servers installed in them, are the foundation upon which our rapidly scaling infrastructure efficiently operates and upon which our innovative services are delivered. Meta is at the leading edge of the global data center industry both in terms of how data centers are designed and operated. This person should enjoy working in a fast-paced environment where adaptability and flexibility will be key to their success. We seek a forward-thinking IT professional with experience utilizing multiple varied software tools to identify automation solutions intended to address complex operational issues. This role is cross-functional and considers the technical needs of frontline users to identify and automate diagnostic tooling which enables quality and efficient delivery of production servers. They should have demonstrated experience of performing data analysis to drive decisions on the top priorities to automate repairs on servers in a hyperscale environment. An engineer who can drive solutions with code, through collaboration, clear and timely communication with global teams. Minimum Qualifications * Engineering degree or commensurate experience * 7+ years of experience in systems infrastructure operations or related field * Experience in configuration and maintenance of applications such as web servers, load balancers, relational databases, storage systems and messaging systems * Experience coding in higher-level languages (e.g., Python, PHP, C++, or Java) * Experience learning software, frameworks and APIs * Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience * Experienced with Linux systems Responsibilities * Deliver maximum server fleet up-time and utilization rates, by leveraging data to understand hardware failure conditions and root cause. Identify trends and systemic issues in the fleet and drive resolution * Collaborate with stakeholders and subject matter experts to interpret business and operational needs, articulate success criteria in partnership with engineering and field based operations teams * Build cross functional relationships and have the capacity to influence policies and procedures to improve global data center operations * Mentor team members to evaluate and identify better ways to resolve issues and define updates to tools and processes * Write and review code, develop documentation, and debug the hardest problems, live, on some of the largest and most complex systems in the world * Participate in defining diagnostic tooling requirements with multiple cross-functional support teams * Execute validation and verification activities for the new product integration, including system level testing * Through consistent collaboration with cross-functional tooling teams, help determine root cause and provide input into their development process, with an operations central view of how open issues are affecting the fleet * Capacity to travel up to 25% required About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
    $124k-169k yearly est. 16d ago
  • Senior Consultant, IT Strategy Planning/Execution

    Cardinal Health 4.4company rating

    Information technology analyst job in Boise, ID

    **_What Strategic Planning/Execution contributes to Cardinal Health_** Strategy is responsible for leadership, direction and expertise in the development of business strategy, strategic management disciplines and business analytics that support the company's mission vision and valuation objectives, in close collaboration with business leaders. The Senior Strategy Consultant is a pivotal role in Technology Strategy and Execution responsible for shaping and driving the strategic direction of Global Technology Business Services (GTBS) initiatives across the organization. As an individual contributor within Technology Strategy and Execution, you will work closely with senior GTBS leadership, business units, and GTBS teams to ensure alignment of technology initiatives with the overall business strategy. This role requires a deep understanding of enterprise architecture, emerging technologies, and business processes to develop and implement strategic roadmaps that enhance business performance. **_Responsibilities_** + Strategic Planning: Develop and maintain the GTBS technology strategy, ensuring alignment with business goals and objectives. Identify opportunities for leveraging technology to improve business outcomes. Contributes to budgeting and estimation of Strategic initiatives to generate investment requests for financial planning. + Stakeholder Engagement: Collaborate with senior leadership, business unit leaders, and GTBS teams to gather insights and ensure the technology strategy meets business needs. Act as a trusted advisor on GTBS strategy and digital transformation. + Technology Roadmap: Design and share technology roadmaps that align with the enterprise's strategic goals. Identify key initiatives, dependencies, and resource requirements. + Innovation and Emerging Technologies: Monitor industry trends, emerging technologies, and best practices to identify opportunities for innovation. Provide thought leadership on the adoption of new technologies that can drive business growth. + Enterprise Architecture: Work closely with the enterprise architecture team to ensure that GTBS technology strategy is effectively translated into technical architecture and implementation plans. + Performance Measurement: Develop and use metrics to evaluate the effectiveness of the GTBS technology strategy, adjusting as necessary to meet evolving business needs. + Risk Management: Identify potential risks and challenges associated with GTBS technology initiatives and develop mitigation strategies. Ensure compliance with regulatory requirements and industry standards. + Communication: Develop clear, concise, and compelling presentations and reports for senior management, outlining GTBS strategies, progress, and outcomes. Facilitate cross-functional team meetings with business and technology stakeholders to ensure communication and guidance are provided. + Software Vendor Market Insights: Conduct research and deliver key insights on selected software vendors, including but not limited to, changing pricing models, negative industry behaviors, and upgrade/retirement plans that may influence our software purchase and renewal strategies. Raise risks and concerns as they arise with key incumbent vendors to ensure the opportunity for GTBS to review and take action as needed. **_Qualifications_** + 8-12 years of experience in IT strategy, enterprise architecture, or a related field, with at least 3 years in a strategic planning role, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + Strong understanding of enterprise IT infrastructure, cloud computing, enterprise resource management applications including experience with distribution and manufacturing systems, cybersecurity, and digital transformation. + Proven experience in strategic planning and roadmap development. + Excellent communication, presentation, and interpersonal skills. + Outstanding time management and organization skills with ability to work across multiple job levels to achieve results. + Ability to influence and engage with senior leadership and business stakeholders. + Strong analytical and problem-solving skills with a focus on delivering measurable business outcomes. + In-depth understanding of healthcare industry standards, compliance standards, and best practices in IT management. + Certifications: Relevant certifications such as TOGAF or PMP are a plus. + Strong research skills, providing key software market insights on targeted vendors. Ability to stay informed and provide succinct escalations as appropriate. **_What is expected of you and others at this level_** + Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Participates in the development of policies and procedures to achieve specific goals + Recommends new practices, processes, metrics, or models + Works on or may lead complex projects of large scope + Projects may have significant and long-term impact + Provides solutions which may set precedent + Independently determines method for completion of new projects + Receives guidance on overall project objectives + Acts as a mentor to less experienced colleagues **Anticipated salary range:** $105,100 - $150,100 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 01/11/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $105.1k-150.1k yearly 23d ago
  • Power System Studies Engineer - Data Center

    Olsson 4.7company rating

    Information technology analyst job in Boise, ID

    Arizona - Remote; Arkansas - Remote; Florida - Remote; Georgia - Remote; Idaho - Remote; Illinois - Remote; Indiana - Remote; Iowa - Remote; Kansas - Remote; Kentucky - Remote; Louisiana - Remote; Michigan - Remote; Minnesota - Remote; Mississippi - Remote; Missouri - Remote; Montana - Remote; Nebraska - Remote; Nevada - Remote; New Mexico - Remote; North Carolina - Remote; North Dakota - Remote; Ohio - Remote; Oklahoma - Remote; South Carolina - Remote; South Dakota - Remote; Tennessee - Remote; Texas - Remote; Utah - Remote; Virginia - Remote; West Virginia - Remote; Wisconsin - Remote; Wyoming - Remote **Company Description** We are Olsson, a team-based, purpose-driven engineering and design firm. Our solutions improve communities, and our people make it possible. Our most meaningful asset is our people, and we are dedicated to providing an environment where they can continue to learn, grow, and thrive. Our entrepreneurial spirit is what has allowed us - and will continue to allow us - to grow. The result? Inspired people, amazing designs, and projects with purpose. **Job Description** As a Electrical Engineer, on the Power Systems Studies group you will work directly with some of the world's largest technology companies and other mission-critical clients. You will serve as an electrical engineer on projects, design calculations, write technical reports, and prepare documents. Experience in performing short circuit analysis and producing arc flash studies is required. You will also coordinate with other Olsson teams, professional staff, technical staff, and clients. You may travel to job sites for observation and attend client meetings. _We currently have one opening and will consider candidates interested in being located in most locations across the United States._ **Qualifications** **You are passionate about:** + Working collaboratively with others. + Having ownership in the work you do. + Using your talents to positively affect communities. **You bring to the team:** + Strong communication skills + Ability to contribute and work well on a team + Ability to be a self-starter to take on a variety of tasks to best serve the client and their project work + Investigation and troubleshooting of problems to find solutions + Ability to contribute and work well on a team + Bachelor's Degree in electrical engineering + 2+ years or related electrical engineering experience + EIT required + SKM and ETAP software experience is preferred \#LI-DD1 **Additional Information** Olsson is a nationally recognized, employee-owned firm specializing in planning and design, engineering, field services, environmental, and technology. Founded in 1956 on the very mindset that drives us today, we're here to improve communities by making them more sustainable, better connected, and more efficient. Simply put, we work to leave the world better than we found it. As an Olsson employee, you'll receive our traditional benefits package (health care, vision, dental, paid time off, etc.), plus you'll: + Engage in work that has a positive impact on communities + Receive an excellent 401(k) match + Participate in a wellness program promoting balanced lifestyles + Benefit from a bonus system that rewards performance + Have the possibility for flexible work arrangements **Please note:** The benefits listed above apply to full-time employees. If you're applying for an internship, you can learn more about internship-specific offerings and experiences at Olsson by visiting ********************************** . Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status. Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices. For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** . Create a Job Alert Interested in building your career at Olsson? Get future opportunities sent straight to your email.
    $66k-88k yearly est. 13d ago
  • Epic MyChart Application Analyst

    Intermountain Health 3.9company rating

    Information technology analyst job in Boise, ID

    Are you passionate about enhancing the healthcare experience for patients and consumers alike? We are seeking talented and motivated Application Systems Analysts to join our fast-paced, collaborative team. In this role, you'll have the opportunity to shape innovative solutions by focusing on products and workflows that impact both clinical staff and patients directly. As an Application Systems Analyst, you'll be at the forefront of continued learning-developing deep expertise in leading technologies such as MyChart, Welcome, Hello World, Telehealth, and Online Scheduling. You'll maintain up-to-date certifications and understanding of key products and activities, while working closely with your teammates to drive improvements in patient and consumer engagement. If you thrive in environments that value teamwork, problem solving, and continuous growth, we encourage you to apply and help us deliver exceptional experiences across every touchpoint in healthcare. This position is responsible for complex level work supporting information technology application(s) through planning, designing, implementing, maintaining, and providing ongoing optimization and support (e.g., electronic health records, registration, scheduling, billing and collections, lab and pathology, radiology, picture archiving and communications (PACS), cardiovascular, pharmacy, home care, long term care, population health, consumer and patient facing technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management). **_Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings._** **_We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington._** The senior analyst is responsible for providing advanced technical support, configuration, integration, and maintenance for various healthcare applications and their technologies throughout their lifecycle (e.g., selection, implementation, support, archival and decommissioning). The senior analyst may also manage small and mid-sized projects related to these applications and their technologies and will help plan and execute projects. The senior analyst will mentor other analysts and is expected to contribute to the development of best practices and standards for application configuration, deployment, support, archival, and decommissioning. Essential functions are performed independently under minimal supervision and direction, caregiver performs standard duties with minimal supervision. **Essential Functions** - Documents and recommends workflow changes and technical/functional designs needed to support the business requirements. - Partners with external vendors to support related third-party applications including integration/implementation, support, and troubleshooting - Solves common and complex issues, incidents, and problems according to agreed upon service levels and according to department standards. - Serve as PM and complete PM functions for mid-size projects with multiple teams - Performs quality review of team build - Collaboratively works with peers, internal and external stakeholders, and vendors - Follows documentation and change management standards. - Participates in development of training and knowledge-based materials for use by peers, end-users, and other team members. - Oversees configuration of electronic and mechanical hardware with software products to meet the functional criteria of client specifications - Develop and understands business reporting needs for end users - Participates in on-call and command center responsibilities - Develops and maintains comprehensive testing plans and scripts to verify system outputs and system integrity - Attends and participates in team, project and department meetings to increase awareness and information flow - Works with requestor to understand the problem, creating a clear and defined objective for the project and then completes the business case documentation - Help stakeholder complete ROI, benefit plan KPI, leading and lagging measures, if applicable. - Aggregate applicable resource group forecasts to roadmap new projects to be used in subcommittees/workgroups. Ensure that resources are available to work on priorities and align to appropriate strategies. - Aggregate of equipment/hardware/data connection forecasts and mapping of new construction/reconstruction projects, create cost estimates and comparisons of new construction and reconstruction projects and assists with application assessment of new construction and reconstruction projects, if applicable - Provides Capital Planning with cost of equipment, infrastructure information. Leads in procurement and coordination of DTS equipment of construction and reconstruction project. Supply field teams with lists and mapping of equipment and data connections for projects, if applicable **Skills** + **Epic MyChart Certified in one or more of the following: MyChart, Cadence, Welcome, Bedside, Hello World, Care Companion, Cheers (CRM), Epic Submitted App, Strings Manager - version Feb 25** + Experience with Service Now change management and incident response + Proficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, Word + Possesses in-depth business and application knowledge and experience + Knowledge of system analysis and operating systems + Skilled in assessing needs and determining through documentation what the best approach might be + Skilled at problem definition and data collection by establishing facts, drawing valid conclusions + Ability to read, analyze, and interpret general industry periodicals, professional journals, technical procedures, or governmental regulations + Ability to write reports, correspondence, and process documents + Ability to effectively present information and respond to inquiries or complaints from employees, managers, directors, senior leaders, and the general public + Demonstrates knowledge of project management and control **Qualifications:** **EDUCATION** : Bachelor's degree is required in information technology, healthcare, business, or related field. or, actively working towards a Bachelor's Degree with nine years of professional experience Additional relevant experience may substitute for lack of education upon Supervisory and HR approval OR **EXPERIENCE:** Two (2) years of work experience, or actively working towards a Bachelor's Degree with six years of experience in related areas **Epic MyChart Certified in one or more of the following: MyChart, Cadence, Welcome, Bedside, Hello World, Care Companion, Cheers (CRM), Epic Submitted App, Strings Manager - version Feb 25** **Requirements** - Operate computers and other IT equipment requiring the ability to move finger and hands - See and read computer monitors and documents - Remain sitting or standing for long periods of time to preform work **Physical Requirements:** **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $32.10 - $50.57 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $60k-76k yearly est. 21d ago
  • IT Support Specialist - Level 3

    Microtech Systems 4.0company rating

    Information technology analyst job in Boise, ID

    MicroTech Systems is looking for an IT Support Specialist Level 3 to join our team in our Boise, Idaho office. This person will be performing complex network architecture / design, performing Windows Server deployments / migrations / decommissions, network infrastructure deployments / migrations / decommissions, client application deployments / migrations, email deployments / migrations, and other related IT support tasks associated with supporting client systems and networks. . The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience. He/she will use their interpersonal skills to communicate with clients and provide IT support via specified client IT projects. Requirements: Minimum of an Associate's degree in Applied Science (Computer / Network) (or the equivalent) is preferred MSP Experience preferred Four years of related technical support experience - including but not limited to: Advanced Network Design / architecture Expert infrastructure installation / configuration / troubleshooting Internet, Firewall, Switch and Wi-Fi VLAN installation / configuration / administration / troubleshooting Expert Microsoft server and Microsoft server application migrations Expert Hypervisor installation / configuration / administration / troubleshooting Expert SAN installation / configuration / administration / troubleshooting Expert O365 migrations / administration / troubleshooting Expert Scripting & PowerShell proficiency Technically savvy with strong time management skills Experience troubleshooting issues and achieving solutions The ability to explain to a non-technical person in a way they will understand Maintain a high degree of professionalism Maintain superior client relations About MicroTech Systems: MicroTech Systems is a professional Managed Service Provider (MSP) dedicated to helping people feel secure so that we can all grow together! Our employees enjoy a work culture that promotes our core values first and foremost: Integrity First, Build Trust, Own It, Never Give Up, and Customer Service Above All Else. We are looking for high energy individuals who are motivated and interested in making a long-term commitment to excellence. MicroTech Systems offers a competitive benefits package to employees, including; health care, paid time off and holiday time, 401k matching and professional development.
    $77k-104k yearly est. Auto-Apply 60d+ ago
  • Sr. Technical Data Analyst

    Clearwater Analytics

    Information technology analyst job in Boise, ID

    The Technical Data Analyst is responsible for maintaining investment data for clients. This role involves tasks such as analyzing and organizing raw data, building data systems and pipelines, conducting complex data analysis, and presenting information through data visualization techniques. Additionally, the analyst collaborates with clients and project management teams to grasp customer and company needs. This role requires the ability to merge data from various sources and present it in alignment with customer/company requirements, while also striving to improve data quality and reliability. Responsibilities: Utilize your analytical expertise to decipher and organize raw data, transforming it into valuable insights. Build efficient and robust data systems and pipelines, ensuring seamless data flow. Dive into complex data sets, conducting thorough analysis and delivering insightful reports on outcomes. Showcase your findings using cutting-edge data visualization techniques, making data come to life. Harness the power of multiple data sources, combining raw information into comprehensive and actionable insights. Continuously explore innovative methods to improve data quality and reliability, contributing to the highest standards. Develop and implement analytical tools and programs that empower teams to make data-driven decisions. Collaborate closely with system architects and product development teams, fostering an environment of innovation and excellence. Engage directly with clients and project management teams, gaining a deep understanding of customer and company needs. Play an integral role in creating, implementing, and maintaining investment data for Clearwater's esteemed clients. Required Skills: Deep understanding of investment data. Familiarity with cloud platforms and big data technologies (e.g., AWS, GCP, Azure). Knowledge of one or more programming languages (e.g. Java, Python, VBA). Proficiency in data manipulation and data cleansing techniques. Knowledge of data governance and best practices in data management. Continuous improvement mindset for self and team. Ability to work collaboratively in a cross-functional team environment. Ability to work with large datasets and perform data mining tasks. Strong computer skills, including proficiency in Microsoft Office. Excellent attention to detail and strong documentation skills. Outstanding verbal and written communication skills. Strong organizational and interpersonal skills. Exceptional problem-solving abilities. Education and Experience: Bachelor's degree in data analytics, statistics, accounting, computer science, or related discipline. 2+ years of relevant experience in data analytics, reporting, and visualization. Hands-on experience with SQL and NoSQL databases. Experience with data integration and exchange, transfer, load processes. Experience with data visualization tools such as Tableau, Power BI, or D3.js.
    $70k-94k yearly est. Auto-Apply 60d+ ago
  • Sr. Technical Data Analyst

    Clearwater Analytics Holdings Inc.

    Information technology analyst job in Boise, ID

    The Technical Data Analyst is responsible for maintaining investment data for clients. This role involves tasks such as analyzing and organizing raw data, building data systems and pipelines, conducting complex data analysis, and presenting information through data visualization techniques. Additionally, the analyst collaborates with clients and project management teams to grasp customer and company needs. This role requires the ability to merge data from various sources and present it in alignment with customer/company requirements, while also striving to improve data quality and reliability. Responsibilities: * Utilize your analytical expertise to decipher and organize raw data, transforming it into valuable insights. * Build efficient and robust data systems and pipelines, ensuring seamless data flow. * Dive into complex data sets, conducting thorough analysis and delivering insightful reports on outcomes. * Showcase your findings using cutting-edge data visualization techniques, making data come to life. * Harness the power of multiple data sources, combining raw information into comprehensive and actionable insights. * Continuously explore innovative methods to improve data quality and reliability, contributing to the highest standards. * Develop and implement analytical tools and programs that empower teams to make data-driven decisions. * Collaborate closely with system architects and product development teams, fostering an environment of innovation and excellence. * Engage directly with clients and project management teams, gaining a deep understanding of customer and company needs. * Play an integral role in creating, implementing, and maintaining investment data for Clearwater's esteemed clients. Required Skills: * Deep understanding of investment data. * Familiarity with cloud platforms and big data technologies (e.g., AWS, GCP, Azure). * Knowledge of one or more programming languages (e.g. Java, Python, VBA). * Proficiency in data manipulation and data cleansing techniques. * Knowledge of data governance and best practices in data management. * Continuous improvement mindset for self and team. * Ability to work collaboratively in a cross-functional team environment. * Ability to work with large datasets and perform data mining tasks. * Strong computer skills, including proficiency in Microsoft Office. * Excellent attention to detail and strong documentation skills. * Outstanding verbal and written communication skills. * Strong organizational and interpersonal skills. * Exceptional problem-solving abilities. Education and Experience: * Bachelor's degree in data analytics, statistics, accounting, computer science, or related discipline. * 2+ years of relevant experience in data analytics, reporting, and visualization. * Hands-on experience with SQL and NoSQL databases. * Experience with data integration and exchange, transfer, load processes. * Experience with data visualization tools such as Tableau, Power BI, or D3.js.
    $70k-94k yearly est. Auto-Apply 50d ago

Learn more about information technology analyst jobs

How much does an information technology analyst earn in Boise, ID?

The average information technology analyst in Boise, ID earns between $54,000 and $104,000 annually. This compares to the national average information technology analyst range of $62,000 to $111,000.

Average information technology analyst salary in Boise, ID

$75,000
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