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Information technology analyst jobs in Buffalo, NY - 109 jobs

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  • Senior Analyst, IS Support Services

    The J. M. Smucker Company 4.8company rating

    Information technology analyst job in Buffalo, NY

    Your Opportunity as the Senior Analyst, IS Support Services As a Support Services team member, you provide insightful advice and friendly technical support to users in need. You quickly diagnose hardware and software issues, explaining situations with patience and empathy. After determining what the issue is, you offer solutions to quickly get users up and running again. Even if you're juggling more than one customer, you stay conscious of their time demands as well as your own. You fulfill Smuckers service commitment with style, speed, and skill. You earn the trust of customers and coworkers alike as you offer guidance, knowledge, and even tips and training. You are also a member of a manufacturing team and assist in managing vendors, projects, and site infrastructure. Location: Buffalo, NY Work Arrangements: Onsite Monday - Friday In this role you will: Provide Tier I & Tier II support for mobile devices (smart phones, pads, tablets) Provide Tier I & Tier II support for Microsoft O365, desktop operating systems, printer, and software to end-users. Provide Tier 1 & Tier II troubleshooting support for network, phone, and server issues. Image, configure and deploy PCs in an enterprise environment. Deploy and repair local and network printers. Install and configure software applications. Provision accounts in multiple SOX applications. Ensures root cause is understood, documented, and creates a plan to address. Thinks creatively and develops solutions for moderately complex issues. Serves as an internal escalation path to the Support Services team. Provide after-hours support as needed. Document (create/update) Standard Operating Procedures (SOP's) Execute projects as directed by site and corporate leaders. Maintain infrastructure and reinforce corporate standards across site locations. Work with and supervise vendors within the terms of their contracts The Right Place for You We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs. What we are looking for: Minimum Requirements: 2+ years in a Help Desk or support position Strong customer service skills High attention to detail Team player Strong people skills and an aptitude for problem solving Strong ability to prioritize tasks Creative thinking Ability to maintain composure and customer focus while troubleshooting and solving technical issues Ability to adhere to a schedule of customer appointments Demonstrates leadership in enhancements/projects Skilled in the Microsoft Office Applications Basic PowerShell knowledge Additional skills and experience that we think would make someone successful in this role (not required): Knowledge of the ServiceNow Platform Knowledge of the Genesys phone system Project management and budgetary experience Pay Range: $60,000 - $85,800 Learn more about working at Smucker: Helping our Employees Thrive Delivering on Our Purpose Our Continued Commitment to Ensuring a Workplace for All Follow us on LinkedIn
    $60k-85.8k yearly Auto-Apply 42d ago
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  • IT Budget & Sourcing Analyst

    Provision People

    Information technology analyst job in Buffalo, NY

    Our award-winning client is seeking a IT Budget & Sourcing Analyst to join their team.Our client is looking for a talented IT Budget & Sourcing Analyst to join our dynamic team. In this role, you'll be a key player in optimizing IT spending, ensuring financial resources are aligned with strategic goals, and identifying cost-saving opportunities. You'll leverage your analytical skills to manage budgets, analyze financial data, and make informed recommendations. Responsibilities: Partnering with IT and business leaders to create and manage IT budgets, ensuring financial resources are aligned with strategic goals. Analyzing IT expenditures, identifying spending trends and variances, and providing valuable insights into the financial performance of IT initiatives. Identifying opportunities to save costs and improve efficiency within the IT department, including analyzing vendor contracts and proposing cost-effective solutions. Tracking IT software licenses, managing contract lifecycles, and assisting in negotiating contracts and pricing with IT vendors. Required Qualifications: A bachelor's degree in business, finance, accounting, MIS, or a related field. 4+ years of experience in a similar role. Strong analytical and problem-solving skills with a passion for data. Excellent communication and interpersonal skills, with the ability to explain complex financial concepts clearly and concisely. The ability to work independently in a dynamic environment and prioritize effectively. Bonus points if you have: Experience with financial modeling and data analysis tools. A strong customer service focus and a proactive approach.
    $74k-101k yearly est. 60d+ ago
  • IT Application Analyst (Full Time)

    Tectammina

    Information technology analyst job in East Aurora, NY

    Desired Competencies (Technical/Behavioral Competency) SNo Skills Proficiency 1 VB6 E2 2 VB .Net & ASP .Net E2 3 SQL server 2000 - 2012 E2 4 Windows server 2003 / 2008 E1 5 TSQL, Crystal reporting E1 SNo Responsibility of / Expectations from the Role 1 Associate is expected to work closely with customer in maintenance and support for .net based manufacturing applications. Associate to have already help below responsibilities 1. .Net Code Fix/ Enhancements 2. Should have experience in manufacturing shop floor applications implementation /support 3. Manufacturing domain experience 4. Monitoring .net applications 5. Database issues fix / support 6. User Trainings for new functionalities developed 7. Investigation of various issues reported by users 8. Preparing documentations 9. Change Request Management 10. Provide status reports to management 11. 24X7 application Support Desired Competencies (Technical/Behavioral Competency) Must-Have • Working experience in VB6/VB.Net/ASP.Net application support and development • Experience with SQL server 2000/2005/2008/2012 Good-to-Have • Good knowledge in Crystal reporting & TSQL • Customer facing experience - Excellent Good communication skills • Good documentation skills Others • Knowledge of OPC, LIMS, SAP interfacing will be beneficial Qualifications Minimum Qualification : Bachelor's degree Additional Information Job Status: permanent Position Share the Profiles to ******************************** Contact: ************ Keep the subject line with Job Title and Location
    $74k-101k yearly est. Easy Apply 60d+ ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology analyst job in Buffalo, NY

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $75k-105k yearly est. 22d ago
  • Information Technology Specialist (INFOSEC)

    Department of The Air Force

    Information technology analyst job in Niagara Falls, NY

    Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Summary Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Overview Help Accepting applications Open & closing dates 12/22/2025 to 12/21/2026 Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14 Locations Few vacancies in the following locations: Eielson AFB, AK Elmendorf AFB, AK Little Rock AFB, AR Davis Monthan AFB, AZ Show morefewer locations (65) Luke AFB, AZ Beale AFB, CA Edwards AFB, CA Los Angeles, CA March AFB, CA Travis AFB, CA Vandenberg AFB, CA Cheyenne Mountain AFB, CO Colorado Springs, CO Peterson AFB, CO Dover AFB, DE Cape Canaveral, FL Cape Canaveral AFS, FL Eglin AFB, FL Homestead AFB, FL Hurlburt Field, FL Patrick AFB, FL Tyndall AFB, FL Dobbins AFB, GA Moody AFB, GA Robins AFB, GA Camp H.M. Smith Marine Corp Base, HI Hickam AFB, HI Mountain Home AFB, ID Scott AFB, IL Barksdale AFB, LA Hanscom AFB, MA Andrews AFB, MD Linthicum Heights, MD Selfridge ANG Base, MI Whiteman AFB, MO Columbus AFB, MS Minot AFB, ND Offutt AFB, NE New Boston, NH McGuire AFB, NJ Cannon AFB, NM Kirtland AFB, NM Nellis AFB, NV Niagara Falls, NY Wright-Patterson AFB, OH Youngstown, OH Youngstown, OH Norman, OK Tinker AFB, OK Charleston, SC Shaw AFB, SC Arnold AFB, TN Dyess AFB, TX Fort Sam Houston, TX Goodfellow AFB, TX Kelly AFB, TX Lackland AFB, TX Laughlin AFB, TX Randolph AFB, TX Hill AFB, UT Alexandria, VA Arlington, VA Dahlgren, VA Fort Eustis, VA Langley AFB, VA Pentagon, Arlington, VA Fairchild AFB, WA McChord AFB, WA Warren AFB, WY Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive Promotion potential 14 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No Announcement number AFPCDHA-12857027-GS2210 Control number 852981200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This public notice is to gather applications that may or may not result in a referral or selection. Duties Help * Duties and responsibilities vary and may increase according to grade level * Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program. * Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes. * Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP). * Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings. * Administer the COMPUSEC Program and protect Information Technology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data. Requirements Help Conditions of employment * Please read this Public Notice in its entirety prior to submitting your application for consideration. * U.S. Citizenship is required * Males must be registered for Selective Service, see *********** * Total salary varies depending on location of position * If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: ***************************************** * Recruitment incentives may be authorized * Position may be subject to random drug testing * Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays * Shift work and emergency overtime may be required * Employee must maintain current certifications * A security clearance may be required * Disclosure of Political Appointments * Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount. Qualifications In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Information Technology (IT) Management Series, 2210 (Alternative A). BASIC REQUIREMENTS: Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree OR For grade levels 9 through 14, your resume must reflect information technology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below. For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project. For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment. For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used. For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements. For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance. Click on the following link to view occupational requirements for this position: ************************************************************************************************************************************************************************************ KNOWLEDGE, SKILLS AND ABILITIES (KSAs): 1. Knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities. 2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications. 3. Knowledge of system requirements and techniques for planning current and future system architecture requirements. 4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information For Direct Hire (DHA) Positions: This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application. Interagency Career Transition Assistance Program (ICTAP): For information on
    $52.7k-139.7k yearly 35d ago
  • IT Lead Auditor - Technology Infrastructure and Operations

    Wilmington Trust 4.4company rating

    Information technology analyst job in Buffalo, NY

    THIS ROLE WILL NEED TO BE HYBRID 3-4 DAYS/WEEK OUT OF: BUFFALO NY, BRIDGEPORT CT, or WILMINGTON DE. MUST BE WITHIN A COMMUTABLE DISTANCE OR WILLING TO RELOCATEOverview: Leads and executes audits over the Bank's Information Technology (IT) Engineering, Operations, Governance, Risk Management and Architecture functions. Responsible for overseeing and executing annual risk assessments, audit examinations, continuous auditing & monitoring, and remediation plan validations. Communicate audit progress and findings to Bank management and oversee Auditors (as applicable) on assigned audit activities. Primary Responsibilities: Lead and participate in audits from planning to reporting and produce quality deliverables in accordance with the Division's methodology and professional standards while ensuring timely completion. Plan and execute other assurance activities (including continuous monitoring & auditing, product delivery assessments, validation procedures, investigations, and retrospective reviews) utilizing modernized assurance methodologies, tools, and approaches and in accordance with the Division's methodology. Write audit findings that clearly identify risk and root cause. Communicate findings to Bank management in a timely fashion. Partner with stakeholders, business management and Risk Management establishing strong working relationships while maintaining independence. Embrace innovative change and help the team adapt to change. Effectively incorporate data analytics and other automation techniques into all phases of audits and other activities. Maintain knowledge in the assigned subject matter discipline. Coach, develop and oversee work of Auditors and new hires, including executing review and supervision. Embrace and exemplify the culture of engagement and belonging. Contribute to the achievement of Division priorities. Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Scope of Responsibilities: This position leads and executes assurance activities, maintains relationships, and communicates with Bank management, and oversees Auditors. The position ensures activities are in conformance with professional auditing standards. The jobholder reports to an Audit (Senior) Manager. Supervisory/Managerial Responsibilities:Education and Experience Required: Bachelor's degree and a minimum of 5 years' relevant work experience, or in lieu of a degree, a combined minimum of 9 years' higher education and/or work experience, including a minimum of 5 years' relevant work experience Minimum of 1 year's leadership experience Experience with internal audit methodology Solid understanding of internal control concepts Experience evaluating adequacy of the controls Strong leadership skills Experience coaching and developing others Proven analytical skills Proven critical thinking skills Excellent verbal and written communication skills Experience presenting sensitive and complex findings to business management and influencing change Proven ability to handle multiple projects at the same time Experience in challenging the status quo and defending conclusions when challenged Education and Experience Preferred: Bachelor's degree in Accounting, Business, Finance, Technology, Cybersecurity, Mathematics, Statistics, or related technical field MBA or Master's Degree in an appropriate field Related professional certifications (CIA, CPA, CISA, CISSP, cloud certification, or similar) Financial services industry experience Strong experience in infrastructure auditing (preferably in the banking/financial services sector) Working knowledge and experience in auditing server operating systems, server virtualization systems, database management platforms, middleware technologies, storage infrastructure, network infrastructure, firewalls, VPN, and other types of security appliances, data backup solutions, email management systems, mainframe systems and related security products, file transmissions and job scheduling systems. Working knowledge of cloud computing risks and related controls frameworks Working knowledge of modern delivery practices and supporting tech (agile, DevOps tools, etc.) Working knowledge of API Management and associated security risks Working knowledge of ITIL Standards and core IT services such as change, problem, incident, and asset management Understanding of regulatory requirements as they relate to technology in the financial services industry M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $89,600.00 - $149,300.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationBuffalo, New York, United States of America
    $89.6k-149.3k yearly Auto-Apply 7d ago
  • Senior IT Specialist

    Prizm Document & Technology Solutions

    Information technology analyst job in Buffalo, NY

    Prizm is looking for an experienced Senior IT Specialist to join our team in a leadership position within our support environment. The job will be responsible for working with clients and co-workers to deliver best-in-class technical services to small and medium businesses. This is a fast-paced job with many concurrent responsibilities. The ideal candidate will enjoy solving complex problems and impacting the success of clients on a daily basis. Should be familiar with higher-end technical principles, including network management, server work, and business processes. Compensation: $70,000 - $90,000 yearly DOE + benefits Developing & Implementing Technology Roadmaps for Clients Assisting team members with complex IT situations Server & Software Implementation & Troubleshooting Researching & Vetting New Technologies to Expand Prizm's Stack Articulating Complex Technology In Understandable Terms to Clients & Prospects Help with SOP Across All Projects Explaining what "The Cloud" is and why it's not scary for business Assist the sales team with complex project proposals And all other common aspects of IT support BS Degree in computer information systems, computer science, business administration (related field), or equivalent experience Minimum 4-5 years relevant experience, preferably in a multi-tenant environment Proven communication and leadership skills Extensive knowledge of networking, Windows & Azure AD & M365, Cloud Technologies, ERP Software, SQL, Quickbooks Cybersecurity training is a huge plus Compliance experience is a huge plus Team player and solution-focused attitude Flexibility to change tasks quickly and manage multiple projects simultaneously
    $70k-90k yearly 60d+ ago
  • Information Technology Technician

    Neighborhood Health Center 3.9company rating

    Information technology analyst job in Buffalo, NY

    If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As an Information Technology Technician, you will provide an important service supporting employees with software application and hardware technical issues with an efficient, effective and thorough customer support approach. All this while maintaining a mindset of efficiency and security of the organization from a technical point of view. About the Role: As an Information Technology Technician, kindness and clarity are key as you use your customer service skills in employee interactions. You'll collaborate with other team members to help ensure a smooth flow for the day. Responsibilities include: Provide First Level support for helpdesk caller requests including: troubleshooting, escalation up to and including resolution. Multi-task customer calls, e-mails, IT security user provisioning and data center operations. Document calls in incident management software for detailed tracking and reporting. Monitor system wide alerts, downtimes and advisories, document and escalate to the appropriate support team by providing notification, updates and resolution as required. Use remote access tools for troubleshooting and resolution of technical issues. Support inventory tracking of IT assets. Support VOIP telephone systems. Manage software licensing and upgrades. Work with third party IT vendors as needed. Perform equipment repair and replacement of IT components. Assist in the diagnosis and resolution of software problems. In this position you will not be based at one site and will travel to all Neighborhood sites regularly. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive and kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills to be an IT Technician: High school diploma or equivalent required AND two (2) years of help desk call center, customer service, or application support experience required OR Associate degree or certificate of course completion in a technical related field OR two (2) years of help desk call center, customer service, or application support experience required. CompTIA A+ Certification, Cisco CCNA, HDI Help Desk Technician, Microsoft Certified Professional, or Microsoft Certified Systems Engineer preferred but not required. Knowledge of Athena Electronic Medical Record application (or other EHR), enterprise application software or database support experience preferred. Knowledge of Microsoft Windows and user interfaces required. Kindness: you treat each person with respect and compassion, valuing each person's story Resiliency: you see opportunities to innovate and find solutions when challenges arise Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals Must be available to work any shifts Monday-Friday between 7:45 a.m. and 8:00 p.m. What We Offer: Compensation: Starting rate $22.25 per hour. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.
    $22.3 hourly 60d+ ago
  • Information Technology (IT) Internship (Summer 2026)

    MacLean-Fogg 4.3company rating

    Information technology analyst job in Buffalo, NY

    MacLean-Fogg is a global manufacturing company with more than 100 years of innovation and excellence. Guided by our core values-Integrity, People, Customers, and Stewardship-we continue to build on a century-long legacy while driving the future of manufacturing. Our diverse businesses serve the automotive, industrial, and other critical industries, creating an environment where talent thrives, creativity flourishes, and collaboration drives success. Location: Multiple U.S. Locations - View all locations Program Duration: Summer 2026 (10 Weeks) Pay Range: $18-$25 per hour (based on location, experience, and academic level) Program Overview Our Summer Internship Program offers real-world exposure to IT systems, applications, and infrastructure while contributing to meaningful projects from day one. Over 10 weeks, you will gain: Hands-on experience in enterprise technology and digital solutions. Mentorship and guidance from experienced industry leaders. A professional network across functions and facilities. Career-ready technical and professional skills. When applying, you will be prompted to select all MacLean-Fogg locations where you are interested in being considered. What You'll Do As an Information Technology Intern, you will: Assist with system administration, troubleshooting, and IT support. Support projects in areas such as cloud computing, cybersecurity, networking, or ERP systems. Participate in software/application testing and documentation. Contribute to data management, reporting, and process automation initiatives. Complete a capstone intern project and present results to leadership. Qualifications We're seeking motivated students who are ready to learn, grow, and contribute: Currently pursuing a degree in Information Technology, Computer Science, Management Information Systems, or related field. Minimum 3.0 cumulative GPA (on a 4.0 scale). Familiarity with Microsoft Office 365, networking, programming, or database concepts preferred. Strong analytical, problem-solving, and communication skills. Collaborative mindset with a willingness to take initiative. Ability to work on-site at one of our locations for the duration of the program. Compensation & Benefits Competitive hourly pay. Skill development through hands-on learning. Structured mentorship and feedback. Networking opportunities with peers and professionals. Experience presenting to leadership at program completion.
    $18-25 hourly 48d ago
  • Technical Consultant - Patient Monitoring (Field: Buffalo/Rochester/Syracuse, NY)

    Philips Healthcare 4.7company rating

    Information technology analyst job in Buffalo, NY

    Job TitleTechnical Consultant - Patient Monitoring (Field: Buffalo/Rochester/Syracuse, NY) Job Description Allow your passion for improving lives to shine in this role where you'll be responsible for customer relationship management through the effective application of technical knowledge to install/implement, service, test, and troubleshoot complex solutions on IT networks to ensure a high quality of service in delivering real time patient data requirements. Your role: Provide technical recommendations that best suit the environment based on customer requirements, support the transition from a break fix operating model to a customer solutions focused operating model. Drive continuous improvement of implementation methodology and service offerings; actively support to implement service strategies to achieve customer loyalty. Actively participate as a member of the regional work team, collaborating with a diverse team of internal and external resources to include clinical, sales, and service partners. Coordinate project resources and tasks, enabling team members to focus on customer deliverables. Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork. Adhere to established training, quality, and safety requirements. Install complex, multi-phased systems comprised of IT infrastructure and patient monitoring equipment in both clinical and non-clinical environments (build, deploy, and/or integrate solutions). Provide a technical review of system configuration to ensure viability of system performance during implementations; diagnose and resolve electronic, networking, and mechanical problems. Approximately 70% travel across the specified geography is required. The average driving time is 1-4 hours daily. Occasional overnight stays and travel by air and/or train may be required. You're the right fit if: You've acquired 3+ years of professional working experience in the IT technologies or electronics industry, preferably in a field or hospital-based service environment. Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred. Your skills include network configuration and/or troubleshooting experience, and you have obtained the Cisco Certified Network Associate (CCNA) certification (or required to obtain within 6 months from beginning of employment). You have a bachelor's degree in computer science, electronics, biomedical, or other related disciplines or equivalent combination of education and above listed experience. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position. You must be able to: Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements. Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations). Wear all required personal protective equipment. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details The hourly pay range for this position in NY is $37.00 to $58.00, plus overtime eligible. This role also includes field service incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities. The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive plan, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Buffalo, Rochester, and Syracuse, NY. This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
    $37-58 hourly Auto-Apply 17d ago
  • Workday HCM Technical Consultant - Onsite (US)

    Assistnow

    Information technology analyst job in Buffalo, NY

    Workday HCM Technical Consultant Location: Cleveland, Buffalo, Albany (Onsite - USA) Experience: 2-10 years Onsite: Yes Job Description: We are hiring a Workday HCM Technical Consultant to work onsite in the US. This role focuses on building, supporting, and maintaining Workday integrations in an enterprise environment. Key Responsibilities: Develop integrations using Workday Studio, EIB, and Core Connectors Participate in data conversions and security setup Liaise with US -based HRIS and IT teams Support deployments and enhancements Requirements Workday Integration (EIB, Core Connectors, Studio) XML, XSLT, Web Services (SOAP/REST) Workday Security and Data transformation Excellent communication for working onsite
    $80k-109k yearly est. 60d+ ago
  • IT Support Technician

    Amentum

    Information technology analyst job in Batavia, NY

    Amentum is seeking an IT Support Technician to support our DHS customer at their regional CONUS and OCONUS facilities. We are pipelining candidates for a future role in Batavia, NY. With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and remote support. With your experience with Windows operating systems including patching and updates, Active Directory, data encryption, and backup software, you will make a great addition to our team. In addition to your technical experience, you also have exceptional customer service skills and are willing to go the extra mile. Responsibilities: Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors. Also provide support of mobile and wireless devices to include smartphones, tablets, and hotspots Assist in testing, applying, and maintaining server configurations and related security patches, as well as maintaining and checking the health of systems and backups to include restore testing Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets Conduct or provide new equipment deployments and/or requested deployment support, including installation and maintenance of video teleconferencing infrastructure Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events Here at Amentum, we are purpose-driven with a fierce commitment to deliver on our promises. We create trailblazing solutions, have unwavering integrity, and embrace inclusion and collaboration. Our team is excited to help customers solve today's and tomorrow's problems, giving confidence and reassurance that together we'll accomplish mission success Minimum Requirements: Associates Degree, and at least 1 year of IT help desk support experience Or High school diploma/GED, and at least 3 years of IT help desk support experience Hands-on experience with providing network, computer, server, device imaging/encryption, mobile, server and backup support Experience using the ServiceNow ticketing system (or similar ticketing system) Experience with the Microsoft Windows 11 operating system Experience with Microsoft Office365, including Microsoft Teams Experience with end-point management and reporting tools (SCCM, Bomgar, Zscaler, and PowerShell scripting) Familiarity with the ITIL process Good technical writing, presentation, and documentation skills Must be able and willing to perform physically demanding tasks, such as bending, kneeling, stretching, crawling, lifting, or moving up to 50 lbs. Must have a valid driver's license, access to personal transportation, and be able to pass a Motor Vehicle Records check Local and/or overnight travel to Government locations is required (local short notice travel to customer sites is common; extended overnight and air travel is typically less than 15% per year) Must be comfortable working in a Law Enforcement environment, which may consist of locations such as detention facilities, prisons, or jails Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location. Preferred Qualifications: Prior experience of IT support in an Enterprise environment Experience with Windows Server 2019 and Hyper-V Experience with InfoBlox and NetBackup Experience performing hardware repair of HP computers/printers and Dell servers Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks Experience evaluating system performance results and recommending improvements or optimizations Experience planning and leading technology assignments and projects ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications Compensation Details: $32.00 - $35.00/hour The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws. Benefits Overview: Our health and welfare benefits are designed to support you and your priorities. Offerings include: Health, dental, and vision insurance Paid time off and holidays Retirement benefits (including 401(k) matching) Educational reimbursement Parental leave Employee stock purchase plan Tax-saving options Disability and life insurance Pet insurance Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits. Original Posting: 01/16/2026 - Until Filled Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
    $32-35 hourly Auto-Apply 14d ago
  • IT Support Shift Manager

    Seneca Erie Gaming Corporation

    Information technology analyst job in Niagara Falls, NY

    The IT Support Shift Manager ensures a successful, best-in-class customer experience from start to finish. Assists the IT Service Desk Manager managing the Service Desk and Onsite Technicians teams in providing seamless, customer-centric, efficient IT Services to our business partners. Works closely with the Application Support team, Technical Services team, management, and vendors to gain resolution on issues unresolved by Customer Care. Provides operational assistance to IT Service Desk Manager by performing additional tasks related to the operation of all computing system equipment as required. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards, and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Assist the IT Service Desk Manager in planning and assigning the schedules and activities of a staff of IT Support Technicians. 2. Training, coaching, and mentoring the Service Desk staff, including career development 3. Building and obtaining training material while building and maintaining a knowledge base 4. Managing and coordinating urgent and complicated support issues 5. Developing, maintaining, and reporting on KPI's 6. Providing data and to the IT Service Desk Manager that will feed into the Problem Management process, to reduce re-occurring incidents 7. Be accountable for guaranteeing the proper level of service according to agreed-upon SLAs established with the business 8. Assist the IT Service Desk Manager in enhancing the Service Desk ITSM ticketing tool to gain optimal efficiencies and promote self-service 9. Reviewing survey feedback to improve services, tools, and support experiences 10. Building strong relationships with customers internally and externally 11. Defining and implementing processes and workflow improvements 12. Assist with organizational communications and participate in the major incident response process 13. Overseeing solutions repository and selecting tools required to ensure top quality service delivery 14. Managing internal and external SLAs where appropriate to set expectations and measure performance 15. Assist with defining a workable framework for managing and improving customer IT support in the organization, continual service improvement 16. Ensuring that departmental business objectives are met while providing exceptional customer service Competencies/Leadership Criteria 1. Achieves Results - Sets a high standard of performance; leverages opportunities and overcomes obstacles; allocates resources appropriately, providing leadership and motivation; and consistently monitors progress. Holds ourselves and each other accountable for achieving results. 2. Builds Talent - Accurately assesses individual strengths and areas of opportunity. Through coaching and candid constructive feedback, facilitates the growth of associates to reach their full potential. Inspires and rewards excellence in performance. 3. Champions Change - Creates and shares innovative ideas and solutions; engages key stakeholders in change management and models flexibility and adaptability. 4. Communication - Clearly conveys key messages, written and verbally. Recognizes when a miscommunication has occurred and acts to correct it. Holds crucial conversations, when required, professionally and productively. 5. Delivers Customer Value - Fosters and demonstrates a focus on the customer and/or stakeholder value. Builds customer confidence, commits to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, and responds timely to internal and external customers. 6. Integrity and Ethics - Commits to being honest and having strong moral principles. Maintains confidentiality when required and upholds the company values. QUALIFICATIONS/REQUIREMENTS: Education/Experience: 1. Minimum of a Bachelor's degree (B.A.) from four-year college or university; or equivalent work experience 2. Experience with ITIL Best Practices, ITIL Foundations Certification required 3. Experience with Service Level Agreements (SLAs) and ticketing tracking systems 4. Excellent service-driven customer-focused skills 5. Experience with performance metric expectations through industry best practices 6. Ability to foster a strong team environment and to provide leadership by projecting a positive attitude while creating learning opportunities. 7. Strong drive for results, while retaining a focus on consistently delivering a great customer experience. 8. Get-it-done mindset: not afraid to roll up your sleeves, getting into the data, and analyzing the business to identify areas of improvement. Does what it takes to get the job done while also thinking & acting at a strategic level. 9. The technical background should include experience on a Service Desk supporting Casino Operations and applications, Microsoft Office, ACD phone systems technologies, Active Directory, troubleshooting connectivity issues, hardware and software support, hands-on and remote support. 10. Ability to effectively prioritize and execute tasks in a high-pressure and fast-paced environment. 11. Flexible availability. While most of your work will be during business hours, there will be a need for occasional evenings, weekends, and holiday coverage. 12. Ability to interact with and influence all levels of the business Salary Starting Rate:$68,697.18 Compensation is negotiable based on experience and education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.
    $68.7k yearly Auto-Apply 38d ago
  • IT Applications Administrator FT (1873)

    Arc Glow

    Information technology analyst job in Batavia, NY

    Responsible for implementing, maintaining, and supporting Agency application systems, such as BI, EHR, HRIS, and other applications. The Applications Administrator will work with Agency programs to develop effective processes leveraging available application systems. They will be responsible for ensuring data integrity and consistency. They will also be the expert for these systems making recommendations to better leverage Agency systems to meet its objectives. This position serves as the primary technical support contact for these systems. The Applications Administrator will document application system processes and configurations. Essential Functions: Manage application user accounts and permissions Manage application projects Coordinate application systems maintenance and upgrades Assist as a key resource in Agency projects Assist in the development of application workflows and processes Evaluate and make recommendations for application process improvement Develop application program requirements and use cases Develop and maintain related documentation Assist with other IT functions as needed Participates in quality assurance and corporate compliance activities as required Non-Essential Functions: Other duties as requested or assigned Participates in agency committees Reporting Responsibilities: Reports to: Senior Director of IT Supervisory Responsibilities: Supervises: None exercised Knowledge, Skills, and Abilities: Excellent customer service skills Strong analytical and problem-solving skills Strong communication skills Time management and workload prioritization. Should always be willing to find answers to all questions addressed to them. Should be ready to research questions using a variety of manuals and resources, and to work with other Consultants, IT staff, and affiliated consulting organizations in answering any customer's question. Should familiarize themselves with the research and information resources and knowledge bases at hand. Ability to learn and adapt, applying technical information in a fast-paced, demanding work environment. Ability to follow policies and procedures, attention to detail. Physical & Mental requirements: Must be able to safely lift up to 50 pounds. Will need to be able to bend, stoop, sit & stand. Ability to exhibit self-control in stressful situations, maintain professionalism. Minimum Qualifications: Bachelor's degree in Information Technology or related field 3 years of experience in the Information Technologies field, specifically in systems/application administration or management. Project management experience Able to communicate effectively, both verbally and in writing. Valid NYS driver's license with safe driving background, as per Agency policy, and reliable transportation. Working Conditions: Office conditions are typical for an office environment. May need to travel to program locations.
    $62k-89k yearly est. Auto-Apply 60d+ ago
  • Structural Building Systems Engineer II

    CPL Architects Engineers Landscape Architect

    Information technology analyst job in Buffalo, NY

    Job Description STRUCTURAL BUILDING SYSTEMS ENGINEER (BSE) II As a Building Systems Engineer, you are responsible for the design of building systems for projects across our practice areas, elevating their capabilities and creating a more sustainable world in the process. You would be part of a team whose structural engineering services are grounded in the use of advanced engineering techniques, diverse material selection and sustainability measures. What You'll Do Conduct code research in support of project development Research and apply current technology and stay abreast of new and upcoming technologies Analyzes reports, drawings, etc. to plan and design a project. Execute design calculations and quantity/cost estimates for buildings. Develop and prepare project specifications for structural building projects. Research code issues and develop educated strategies to satisfy code requirements. What You Bring to the Table Must Have: Bachelor's degree in Civil Engineering or a related field A minimum of eight (8) years of structural engineering experience AutoCAD/Revit experience Design program experience such as Enercalc, RISA, Bentley Structural System or equivalent required Professional Licensure Ability to interact effectively across organizational boundaries to achieve goals and meet deadlines An ability to perform difficult technical computations and consolidate acquired data Ability to interact effectively across organizational boundaries to achieve goals and meet deadlines Familiarity with building systems such as HVAC, plumbing, power distribution, lighting and low-voltage systems, and structural components Proficient in utilizing Microsoft Office tools Effective leadership, and strong verbal, written, and interpersonal skills Engineering, analytical, and technical writing skills with attention to detail An understanding of construction plans/specifications What You'll Be Part Of As the Building Systems Engineer, you will be part of a team that provides mindful structural design for clients in healthcare, K-12 education, higher education, communities, municipalities, industrial sectors and more. What we offer: CPL cares about your future with us! That's why we offer the following benefits to you and your family: Healthcare for you and your family: Medical, Dental & Vision insurance. Single HDHP Medical plan with 100% paid premium. Health Savings Account (HSA) with employer match. Medical and Dependent Care Flexible Spending Accounts. Long-Term Disability Insurance Company/team member premium sharing. FREE Life Insurance and AD+D Insurance + Voluntary Life Insurance for you and your family. FREE Short-Term and Long-Term Disability Insurance. PTO + Sick Time + 8 Holidays a year. Retirement Savings Plan - Contribution from CPL to grow your retirement funds. Tuition Assistance: You may be eligible for continuing education assistance. Student Loan Assistance Program: CPL will contribute up to a maximum of $100 a month for 5 years ($6,000 total) towards student loan debt. Internal Mobility & Career Advancement. Licensure Assistance. WHAT DOES IT LOOK LIKE WORKING HERE? We believe that building a strong community is about establishing a prevailing sense of fellowship among our team members, friends, and neighbors. Collaboration - working with others towards the best solution, placing great emphasis on the collective wisdom of our internal teams. Family - celebrating others' successes, genuinely caring about the happiness and well-being of our team members and recognizing their own families as extensions of the CPL family. Fun - not taking oneself too seriously, fully understanding that fun at work is conducive to productivity. Inspiration - contributing to an uplifting workplace that facilitates growth and success by maintaining a positive, upbeat attitude. Integrity - doing what is ethically right and providing reliable follow-through on commitments. Ingenuity - seeking new opportunities and consistently identifying unexpected and practical ways to solve problems. The rate for this position generally ranges between 88K-133K $annually. This range is a good faith estimate provided pursuant to the New York Pay Transparency Law. It is based on what a successful New York applicant might be paid and assumes that the successful candidate will be in New York or perform the position from New York. Similar positions located outside of New York will not necessarily receive the same compensation. Actual pay rates may vary from the range, as permitted by New York Equal Pay Transparency Law. Compensation offers will be based on various factors, including operational needs, individual education, qualifications and experience, work location and comparison to employees already in the role, as well as other considerations permitted by law. A potential new employee's pay history will not be used in compensation decisions. CPL is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, disability, citizenship, military or veteran status, gender expression and/or identity, or any other status or characteristic protected by federal, state, or local law. CPL does not accept unsolicited resumes from recruiting professionals or agencies, nor do we accept resumes from any source that does not reference a specific, open position. CPL will not be responsible for any fees arising from the use of resumes submitted by recruiting professionals or agencies that do not have a current placement fee agreement with CPL. All initial communication with recruiting professionals or agencies must go through our Talent Acquisition Team. What
    $69k-92k yearly est. 3d ago
  • Systems Engineer - Buffalo, NY (On-site)

    Personal Computers Inc. 3.9company rating

    Information technology analyst job in Buffalo, NY

    PCI Systems Engineer (Tech Ops) Are you a problem-solver who thrives on designing and supporting robust systems infrastructure? Join our team as a Systems Engineer and play a key role in shaping the backbone of mission-critical technologies. If you're ready to take on meaningful challenges, collaborate with talented peers, and make a measurable impact-this is the role for you. About PCI: PCI (********************* is a rapidly growing technology company dedicated to providing innovative IT solutions that empower businesses to thrive in the digital age. We foster a culture that values individual contributions, open communication, and a close-knit team environment. At PCI, we are committed to pursuing excellence, unlocking human potential, and building strong relationships with our clients and employees. PCI's commitment to you: As part of the Technical Operations team, you will design, develop, support, and maintain the organization's hosted systems infrastructure including client-facing assistance to define requirements and recommend technical solutions to help move the client's technology forward. You will develop, modify, test, and maintain the systems and make updates to system-related installation documentation. This role serves as a point of escalation for System Administration team for outages, issues and or change management support. Work is generally both independent and collaborative in nature and contributes to moderately complex aspects of a project. You might be a great fit if you have experience with: Working directly with clients for evaluation, technical discovery, and solution recommendations. Such as leading discovery sessions to assess infrastructure needs and proposing tailored cloud migration strategies. Azure Cloud technology stack: Deploying Azure Virtual Networks, configuring NSGs, and managing Azure AD-integrated services. Azure and on-prem networking: Designing hybrid network topologies, configuring VPN gateways, and troubleshooting routing between cloud and on-prem resources. On-premises infrastructure design and implementation: Building Hyper-V clusters, deploying Windows Server roles, and integrating with cloud services. Various SAN technologies: (NetApp, Nimble, TruStorage) Backup technologies - both physical and cloud-based: Managing Veeam and Barracuda for on-prem backup, configuring Azure Backup and Recovery Services Vaults, and ensuring compliance with retention policies and disaster recovery plans. IT service delivery: Working within queue(s), familiarity with Autotask PSA, Kaseya RMM, and Auvik Network Monitoring preferred. Additional skills we value: Mid-level networking expertise: Diagnosing VLAN and subnet issues, configuring DHCP scopes, and managing firewall rules for secure access. Experience supporting remote user environments: Troubleshooting VPN connectivity, deploying remote desktop solutions, and managing endpoint security for distributed teams. Familiarity with network monitoring and diagnostic tools: Using Wireshark or PRTG to identify latency issues or unauthorized traffic. Comfort with cloud identity and access troubleshooting: Resolving Azure AD sign-in issues, MFA lockouts, and conditional access misconfigurations. Microsoft modern workplace solution (Intune, Teams, Exchange Online, SharePoint Online): Implementing Intune compliance policies, managing Teams lifecycle, and configuring Exchange Online mail flow. Requirements : 2-year technical degree or equivalent work experience. Strong listening and communication skills with a friendly customer-focused attitude, as this role will have direct client interaction both virtually and in person at on-site client locations. Prior Enterprise MSP experience highly valued. Certifications Preferred: AZ-104, AZ-302, AZ-304, AZ-305, AZ-500, all M365 certifications. FLSA Category - Exempt, full-time Supervisory Responsibility - No Location - Buffalo, NY (On-site) Other Expectations - After-hours support when needed. Compensation : $85,000 -$110,000 annual salary
    $85k-110k yearly Auto-Apply 60d+ ago
  • Systems Engineer (25-446)

    Securestrux, LLC

    Information technology analyst job in Alabama, NY

    About the Job The Systems Engineer will support the C2BMC program and will primarily be responsible for the below. Location Colorado Springs, CO or Huntsville, AL Some travel between development sites (COS and HSV) may be required. The Work You'll Do This Systems Engineer will be responsible for the following: Develops and publishes corporate business automation plans using cost-effective delivery technologies in support of major corporate strategies. Performs complex software design activities integrating multiple technologies. Provides architectural guidelines for all software design activities to current and future technological environments. Maintains state-of-the-art knowledge of technologies, planning, design, and analysis methodologies. Responsible for the design and architectural guidelines for current and future software technological activities. Will be responsible for designing C2BMC AT and DEF SW solutions that meet customer requirements. What You'll Bring * Bachelor's Degree with a minimum of 5 years of experience, or Master's Degree with a minimum of 3 years of experience * Active Secret Clearance required to start * Active IAT Level II Certification (Security+ or equivalent) required to start. * The successful candidate must have a demonstrated ability to lead a team of high performing individuals across a multi-site, multi-discipline organization. * Ability to analyze high level needs and through a structured and logical approach refine the need into an evolving architecture that leads to a fielded product. * Excellent communications skills required (written and oral). * Able to communicate effectively and clearly present technical approaches and findings. * Able to write and implement engineering plans within a project. * Proven interaction in a team environment a must. * The successful candidate must possess a substantial understanding of system software deployment architectures and continuous integration/continuous delivery (CI/CD). * The candidate must have demonstrated leadership skills over software projects. * The ability to document architectures into system modelling tools, such as CAMEO or Enterprise Architect. * The ability to understand and decompose requirements to support verification and validation testing of software components. * The ability to generate detailed, repeatable, automated test procedures. * The ability to extract data to support analysis requirements. * The ability to generate procedures that test functionality. * The ability to apply Agile and Lean Product Development principles as well as training others through a DevOps type environment. * Background should include all aspects of the software development life cycle. * Experience with VMware, Linux, and Windows operating systems, Git, Ansible, JIRA, Confluence, Microsoft Excel & Visio and other open source development tools. * Candidates must have experience working in an integrated team environment with other systems, software, and specialty engineers to develop solutions. * The candidate should have an understanding and knowledge of the Ballistic Missile Defense System(BMDS). Preferred * Ideally, the candidate will have previously architected automation pipelines to enable effective development within environments with rapidly changing requirements, design challenges which require novel solutions, fast-paced activities, and tight deadlines. * VMware certifications are desired. Salary Range: $100,000 - $148,000 Our Approach At SecureStrux, we are committed to core values that guide the way we work with one another and our clients. As a team member, you will Create Team Synergy, Drive Continuous Innovation, Deliver with Integrity, and have the Freedom to Own it. Our thriving company culture supports our employees as they seek to grow with us! What We Offer Between our virtual environment where you can evaluate recent technologies and enhance your skills, and a generous annual professional development stipend, you will join a team that enjoys working on leading-edge technologies for world-class clients. We offer a robust total compensation package that includes comprehensive health benefits to support you and your family, flexible time off, continuing education allowance, a donation allowance for charitable causes, and a matched 401k.
    $100k-148k yearly 6d ago
  • IT Application Analyst (Full Time)

    Tectammina

    Information technology analyst job in East Aurora, NY

    Desired Competencies (Technical/Behavioral Competency) SNo Skills Proficiency 1 VB6 E2 2 VB .Net & ASP .Net E2 3 SQL server 2000 - 2012 E2 4 Windows server 2003 / 2008 E1 5 TSQL, Crystal reporting E1 SNo Responsibility of / Expectations from the Role 1 Associate is expected to work closely with customer in maintenance and support for .net based manufacturing applications. Associate to have already help below responsibilities 1. .Net Code Fix/ Enhancements 2. Should have experience in manufacturing shop floor applications implementation /support 3. Manufacturing domain experience 4. Monitoring .net applications 5. Database issues fix / support 6. User Trainings for new functionalities developed 7. Investigation of various issues reported by users 8. Preparing documentations 9. Change Request Management 10. Provide status reports to management 11. 24X7 application Support Desired Competencies (Technical/Behavioral Competency) Must-Have • Working experience in VB6/VB.Net/ASP.Net application support and development • Experience with SQL server 2000/2005/2008/2012 Good-to-Have • Good knowledge in Crystal reporting & TSQL • Customer facing experience - Excellent Good communication skills • Good documentation skills Others • Knowledge of OPC, LIMS, SAP interfacing will be beneficial Qualifications Minimum Qualification : Bachelor's degree Additional Information Job Status: permanent Position Share the Profiles to ******************************** Contact: ************ Keep the subject line with Job Title and Location
    $74k-101k yearly est. Easy Apply 1d ago
  • IT Audit - Lead Auditor

    Wilmington Trust 4.4company rating

    Information technology analyst job in Buffalo, NY

    THIS ROLE WILL BE HYBRID 3 DAYS/WEEK OUT OF: BUFFALO NY, WILMINGTON DE, or BRIDGEPORT CT. MUST BE WITHIN LOCATION OR WILLING TO RELOCATEOverview: Leads and executes audits across their assigned domain. Responsible for overseeing and executing annual risk assessments, continuous auditing, and remediation plan validations. Communicate audit progress and findings to Bank management and oversee Auditors (as applicable) on assigned audit activities. Primary Responsibilities: Lead and execute audits of enterprise data management, data governance frameworks, data quality controls, and finance technology platforms (e.g., general ledger, sub-ledgers, reconciliation tools, reporting systems). Assess data governance and data lifecycle controls, including data lineage, metadata management, master data management, and compliance with regulatory requirements (e.g., BCBS 239, GDPR, CCPA). Evaluate finance technology controls, including system development lifecycle (SDLC), change management, access management, and automated controls within financial applications. Perform risk-based assessments of data platforms (data lakes, warehouses, ETL processes) and finance technology solutions (ERP, reporting tools, cloud-based financial systems). Incorporate data analytics and automation techniques to identify anomalies, validate data integrity, and enhance audit coverage. Write clear, risk-focused audit findings that identify root causes and recommend actionable remediation steps. Partner with stakeholders in Finance, Technology, Data Governance, and Risk Management to understand processes and emerging risks while maintaining independence. Stay current on emerging risks in data governance, data privacy, cloud technology, and financial systems. Coach and mentor team members, reviewing workpapers and ensuring adherence to internal audit methodology and professional standards. Scope of Responsibilities: This position leads and executes assurance activities, maintains relationships, and communicates with Bank management, and oversees Auditors. The position ensures activities are in conformance with professional auditing standards. The jobholder reports to an Audit (Senior) Manager. Supervisory/Managerial Responsibilities:Education and Experience Required: Bachelor's degree and a minimum of 5 years' relevant work experience, or in lieu of a degree, a combined minimum of 9 years' higher education and/or work experience, including a minimum of 5 years' relevant work experience Minimum of 1 year's leadership experience Experience with internal audit methodology Solid understanding of internal control concepts Experience evaluating adequacy of the controls Strong leadership skills Experience coaching and developing others Proven analytical skills Proven critical thinking skills Excellent verbal and written communication skills Experience presenting sensitive and complex findings to business management and influencing change Proven ability to handle multiple projects at the same time Education and Experience Preferred: Bachelor's degree in Accounting, Business, Finance, Technology, Cybersecurity, Mathematics, Statistics, or related technical field MBA or Master's Degree in an appropriate field Certifications: CISA, CIA, CPA, CDMP (Certified Data Management Professional), or equivalent. Technical Skills: Proficiency in SQL, Python, or other data analytics tools; experience with visualization tools like Tableau or Power BI. Domain Expertise: Strong understanding of data governance frameworks, data privacy regulations, and finance technology platforms (e.g., Oracle Financials, SAP, Workday). Cloud Knowledge: Familiarity with cloud environments (AWS, Azure, GCP) and related security controls. Regulatory Knowledge: Awareness of SOX, BCBS 239, GDPR, and other relevant regulations. Soft Skills: Excellent communication, stakeholder management, and ability to translate technical risks into business impact. Financial services industry experience M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $89,600.00 - $149,300.00 (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationBuffalo, New York, United States of America
    $89.6k-149.3k yearly Auto-Apply 51d ago
  • Senior It Specialist

    Prizm Document & Technology Solutions

    Information technology analyst job in Buffalo, NY

    Job Description Prizm is looking for an experienced Senior IT Specialist to join our team in a leadership position within our support environment. The job will be responsible for working with clients and co-workers to deliver best-in-class technical services to small and medium businesses. This is a fast-paced job with many concurrent responsibilities. The ideal candidate will enjoy solving complex problems and impacting the success of clients on a daily basis. Should be familiar with higher-end technical principles, including network management, server work, and business processes. Compensation: $70,000 - $90,000 yearly DOE + benefits Compensation: $70,000 - $90,000 yearly DOE Responsibilities: Developing & Implementing Technology Roadmaps for Clients Assisting team members with complex IT situations Server & Software Implementation & Troubleshooting Researching & Vetting New Technologies to Expand Prizm's Stack Articulating Complex Technology In Understandable Terms to Clients & Prospects Help with SOP Across All Projects Explaining what "The Cloud" is and why it's not scary for business Assist the sales team with complex project proposals And all other common aspects of IT support Qualifications: BS Degree in computer information systems, computer science, business administration (related field), or equivalent experience Minimum 4-5 years relevant experience, preferably in a multi-tenant environment Proven communication and leadership skills Extensive knowledge of networking, Windows & Azure AD & M365, Cloud Technologies, ERP Software, SQL, Quickbooks Cybersecurity training is a huge plus Compliance experience is a huge plus Team player and solution-focused attitude Flexibility to change tasks quickly and manage multiple projects simultaneously About Company Prizm is a leader in delivering enterprise-level technology services. Our core offerings include managed IT services, copier/printer sales and service, document management, and BCDR (business continuity/disaster recovery) solutions. Through our technology partners, we deliver a one-stop shop approach to take the worry out of businesses' technology needs and performance so they can focus on what they do best!
    $70k-90k yearly 6d ago

Learn more about information technology analyst jobs

How much does an information technology analyst earn in Buffalo, NY?

The average information technology analyst in Buffalo, NY earns between $64,000 and $117,000 annually. This compares to the national average information technology analyst range of $62,000 to $111,000.

Average information technology analyst salary in Buffalo, NY

$86,000

What are the biggest employers of Information Technology Analysts in Buffalo, NY?

The biggest employers of Information Technology Analysts in Buffalo, NY are:
  1. Kaleida Health
  2. Provision People
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