Information technology analyst jobs in Caldwell, ID - 42 jobs
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IT Risk And Security Analyst
Teksystems 4.4
Information technology analyst job in Meridian, ID
TEKsystems is currently seeking an IT Risk and Security Analyst for 3-month contract opening located in Meridian, Idaho. There is potential for this contract to extend longer term. *This will be a hybrid remote schedule. (3 days onsite in Meridian, Idaho and 2 days work from home)
* Conduct Risk Assessments
* Management of IT Risk Register
* Compliance and Audit
* IT control compliance
* Security Analysis
*Description*
Support engagement type activities, including managing risk, conducting risk assessments, and ensuring compliance with IT controls. Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives.
Experience: 2 years in IT Risk Management
Education: Must meet one of the following:
Bachelors Degree in Computer Science, Electrical Engineering, or related technical field of study or equivalent work experience*
International Degree equivalency
Applicable certification(s) as defined by the leader + 2 years additional experience
Associates Degree in Computer Science, Electrical Engineering, or related technical field + 2 years additional experience
* (Two years relevant work experience is equivalent to one-year college)
*Skills*
Security, Compliance, Risk analysis
*Experience Level*
Intermediate Level
*Job Type & Location*This is a Contract position based out of Meridian, ID.
*Pay and Benefits*The pay range for this position is $30.00 - $40.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Meridian,ID.
*Application Deadline*This position is anticipated to close on Jan 21, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$30-40 hourly 2d ago
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IT Risk & Security Analyst
Manpowergroup 4.7
Information technology analyst job in Meridian, ID
Our client, a leading organization in the technology and security sector, is seeking a dedicated IT Risk & Security Analyst to join their dynamic team. As an IT Risk & Security Analyst, you will play a vital role in safeguarding the organization's digital assets by identifying vulnerabilities, assessing risks, and implementing effective mitigation strategies. The ideal candidate will demonstrate strong analytical skills, proactive problem-solving, and a commitment to maintaining high standards of security and compliance, which will align successfully within the organization.
**Job Title:** IT Risk & Security Analyst
**Location:** Meridian, ID (Hybrid Preferred: 3 days onsite / 2 days WFH)
**What's the Job?**
+ Conduct comprehensive IT risk assessments to identify vulnerabilities and threats to the organization's information assets.
+ Manage and maintain the IT Risk Register, ensuring all entries are accurate and mitigation efforts are tracked effectively.
+ Ensure compliance with internal policies and external regulations by supporting risk treatment and control measures.
+ Participate in engagement activities to support overall risk management strategies and control frameworks.
+ Assist in preparing detailed reports and documentation regarding the organization's risk posture for leadership review.
**What's Needed?**
+ Minimum of 2 years of professional experience in IT Risk Management or related field.
+ Degree in Computer Science, Electrical Engineering, or a related technical discipline, or equivalent experience.
+ Foundational understanding of IT controls, risk frameworks (e.g., NIST, ISO, COBIT), and compliance requirements.
+ Strong organizational skills with the ability to manage routine tasks efficiently.
+ Excellent communication skills for documenting risks and collaborating with technical teams.
**What's in it for me?**
+ Opportunity to work on impactful projects within a reputable organization.
+ Hybrid work environment supporting work-life balance.
+ Engagement in a role that fosters professional growth and skill development.
+ Competitive hourly pay rate aligned with experience.
+ Potential for future opportunities within the organization.
**Upon completion of waiting period, consultants are eligible for:**
+ Medical and Prescription Drug Plans
+ Dental Plan
+ Vision Plan
+ Health Savings Account
+ Health Flexible Spending Account
+ Dependent Care Flexible Spending Account
+ Supplemental Life Insurance
+ Short Term and Long Term Disability Insurance
+ Business Travel Insurance
+ 401(k), Plus Match
+ Weekly Pay
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.**
_ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _- creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent._
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
$67k-86k yearly est. 21d ago
Manager, IT Services
Molina Healthcare Inc. 4.4
Information technology analyst job in Meridian, ID
Responsible for all informationtechnology operations activities, including computer operations, data and operations support. Monitor budgets and expenses within department and accountable for meeting budget goals. Recommends input to policy principles and budget constraints. Provides expertise to departments regarding policies and procedures, problem resolution, and methods.
KNOWLEDGE/SKILLS/ABILITIES
* Analyzes, reviews and measures service level performance against agreed upon service level agreements (Service Level Agreements) with the business and operating-level agreements with service providers (internal and external).
* Works closely with the business and service providers to negotiate and agree on service level requirements off any proposed new services and changes to existing services.
* Works with the business and service providers to define the proper metrics and KPIs in evaluating service delivery quality and performance levels. Produces regular reports on service performance and achievement to stakeholders.
* Organizes and maintains the service level review process with the business and service providers. Initiates any actions required to maintain or improve service levels.
* Acts as a change agent to implement and manage quality improvement processes in service delivery management.
JOB QUALIFICATIONS
Required Education
Bachelor's Degree or equivalent combination of education and experience
Required Experience
5-7 years
Preferred Education
Graduate Degree or equivalent combination of education and experience
Preferred Experience
7-9 years
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
Pay Range: $80,412 - $188,164 / ANNUAL
* Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
About Us
Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
$80.4k-188.2k yearly 3d ago
Now Hiring IT and Telecom Field Technicians
Hardy Industries 3.7
Information technology analyst job in Meridian, ID
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
$53k-72k yearly est. 19d ago
On-Call IT Field Technician & TV Configuration - Boise City, ID - Hiring NOW
Geeks On Site 3.1
Information technology analyst job in Meridian, ID
Job DescriptionOn-Call IT Field Technician - PC, Mac, TV Configuration, Printer & Scanner Support
???? Job Type: Independent Contractor (1099) ???? Pay: $35/hour (on-site)
???? Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
???? Intro Call - A recruiter will contact you for a quick chat
???? Onboarding - Complete paperwork and tax forms electronically
???? Background Check - Mandatory before activation
???? Set Your Availability - You enter your availability in our tech portal
???? Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
$35 hourly 20d ago
Seasonal, Operations Technical Specialist
H&R Block, Inc. 4.4
Information technology analyst job in Caldwell, ID
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
What you'll bring to the team...
Education:
* High school diploma or equivalent
Work Experience:
* Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools
* Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware
* Must have reliable transportation to travel between office locations as required
* Must be able to work independently
* Must be able to lift 55 pounds
* Demonstrated decision-making, analytical, and problem-solving skills
* Demonstrated organization, prioritization, and project coordination skills
* Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates
* Effective time management and multi-tasking skills
* Ability to follow direction
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
Sponsored Job
#indeedjbu
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
$52k-69k yearly est. Auto-Apply 20d ago
Information Technology Professional
U.S. Navy 4.0
Information technology analyst job in Meridian, ID
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$56k-74k yearly est. 12d ago
Systems Support Technician 2
Northwest Nazarene University 3.4
Information technology analyst job in Nampa, ID
The InformationTechnology Services (ITS) department at NNU is seeking someone to provide legendary user support and customer service. The Systems Support Technician 2 leverages technology to serve NNU's students and employees. This position elevates the computing environment through the analysis and implementation of policies and patches. The Systems Support Technician 2 works closely with a team of staff to provide support.
This position is a full-time, non-exempt position and will report to the IT Operations Manager.
Essential Functions
* Prioritizes, coordinates, delegates, and completes user support requests and trouble tickets.
* Serves as a point of escalation for System Support Technician 1 and help desk.
* Performs user account management and configuration.
* Acts as liaison with departments to ascertain needs and recommended solutions.
* Assists in scheduling and management of Student Technical Assistants
* Develops and enhances campus computer images and processes for supported hardware.
* Designs and implements workstation configurations and software settings.
* Performs deployment and upgrade of workstation hardware and software as required.
* Implements and automates new and existing software packages.
* Manages and enforces system update policies (mac OS, iOS, Windows).
* Assists in the development and implementation of IT policies, procedures, and best practices.
* Builds, installs, and upgrades tools for campus computer labs.
* Maintains asset management and assists with lifecycle procurement and disposal.
* Troubleshoots with contracted team for installations and repairs.
* Performs data cleanup and analysis for ITS systems.
* Performs other duties as assigned.
Requirements
Minimum Qualifications
* Associate's degree (in InformationTechnology) or equivalent combination of education, technical certifications, and experience in the following:
* Three (3) years or more experience in Tier 2 help desk support.
* Apple DEP, School/Business Manager, JAMF.
* Microsoft 365 (Teams, SharePoint, Office), Microsoft Admin Center, Entra, and Active Directory.
* Configuration Manager, PDQ Deploy/Inventory.
* Print Server and Printer Networking
* Enterprise Resource Planning and Student Information Systems.
* Intermediate knowledge of networking environments and principles.
* Basic scripting knowledge and skills.
* Experience with Change Management Processes.
* Strong written and verbal communication skills.
* Intermediate knowledge of Audio Visual and Classroom Presentation systems.
* Ability to lift up to 50 pounds with or without reasonable accommodation.
Preferred Qualifications
* Bachelor's Degree (in InformationTechnology) or equivalent education.
* 4 - 5 years of relevant experience.
* Relevant experience with the culture of higher education.
Compensation
Salary will be determined by the educational background and experience. Personnel receive a generous benefits package including health, vision and dental insurance for employee and family, life and disability insurance, flexible & health spending plan, tuition benefits, annual & sick leave, opportunities for professional development, and a retirement program.
Application Process
To be considered for this position, a complete application packet must be received.? Complete application packet will include the following:
* Letter of interest
* Application form
* Resume
* Statement of Faith
* Two professional reference letters
* Letter of reference from pastor or elder
Northwest Nazarene University is an Equal Opportunity employer. As an educational institution operating under the auspices of the Church of the Nazarene, Northwest Nazarene University is permitted, and reserves the right, to prefer employees on the basis of religion. (Title VII, Sections 702-703, United States Civil Rights Act of 1964 as amended).
$33k-39k yearly est. 31d ago
Dedicated IT Technician
In-Telecom 3.9
Information technology analyst job in Idaho City, ID
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Department
Service Desk
Employment Type
Full Time
Location
Idaho
Workplace type
Onsite
Compensation
$58,000 - $67,000 / year
Reporting To
Matthew Gebhart
Key Responsibilities Skills, Knowledge & Expertise Job Benefits About In-Telecom We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake. In-Telecom Consulting, LLC is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
$20k-29k yearly est. 2d ago
Revenue Cycle Systems Specialist
Pennant Services
Information technology analyst job in Eagle, ID
We are building a World Class Service Center and invite you to join a team of people who are committed to a core objective of supporting life changing service and providing professional expertise to the operations and leaders we support.
About the Company
Pennant Services is one of the most dynamic and progressive companies in the rapidly expanding senior living, home health, hospice, and home care industries. Affiliates of Pennant Services now operate over 180 senior living, home health, hospice, and home care operations across 14 states, and we are growing! These operations have no corporate headquarters or traditional management hierarchy. Instead, they operate independently with support from the “Service Center,” a world-class service team that provides the centralized clinical, legal, compliance, risk management, HR, training, accounting, IT and other resources necessary to allow on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their individual agencies.
Another factor that sets us apart from other companies is the quality of our most valuable resource - our people. We are dedicated to living out our culture as defined by our core values, “CAPLICO”:
Customer Second
Accountability
Passion for Learning
Love One Another
Intelligent Risk Taking
Celebrate
Ownership
By incorporating these principles at all levels of our organization, our employees feel valued and excited about their impact on our service center team members and operational partners. Our culture fosters excellence both personally and professionally, promoting development that leads to continued success.
JOB SUMMARY
As a highly visible, accessible, and dedicated member of our service team, the primary purpose of this position is to support the revenue cycle (RC) management team and field partners in the revenue cycle which includes billing, collecting, and recording revenue transactions in the home health, hospice and home care industries.
DUTIES & RESPONSIBILITIES
Support the accounts receivable functions under the supervision of the RC Systems Resource Lead.
Enhance the agencies' policies and procedures surrounding the revenue and accounts receivable cycles.
Assist agencies in the development and use of accounting policies and procedures, and establish rapport in and between departments so that each can realize the importance of accurate reporting procedures.
Monitor internal controls to ensure compliance with established procedures related to revenue and accounts receivable.
Partner with RC Portfolio Resources to monitor accounts receivable and develop action plans.
Provide expert knowledge on software systems used in home health, hospice, and home care lines of business. Ability to train staff in software systems and processes.
Develop and utilize software reports for AR metrics and trends.
Monitor the workflow process within the system and alert appropriate organizational Resources.
Manage time equally between service center projects and field support.
Utilizes ticketing software by routing and troubleshooting claims and EMR issues.
Manage payor builds and updates for acquisitions, branch expansions, startups, and new contracts.
Assist in maintaining payor portals and access to clearinghouses.
Staff Development:
Attend and participate in workshops, seminars, etc., to keep abreast of current changes in the home health, home care, and hospice fields, as well as to maintain a professional status.
Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment.
Maintain and demonstrate company culture and values.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be required to perform job-related tasks beyond those stated in this description.
JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities)
2 + years of accounts receivable experience in Home Health, Home Care, and Hospice lines of business.
Experience assisting, training, and supporting business office managers at multiple sites is a plus.
Experience in the following platforms preferred: Homecare Homebase, QuickBooks, and Waystar.
Experience in the following platforms is a plus: Wellsky (ClearCare), EZ Claim, HomeTrack, CareVoyant, and/or Axis Care.
Additional Information
We are committed to providing a competitive Total Rewards Package that meets the needs of our employees.
From a choice of medical, dental, and vision plans to retirement savings opportunities through a 401(k) plan with company match and various other benefits, we offer a comprehensive benefits package. We believe in great work, and we celebrate our employees' efforts and accomplishments both locally and companywide, recognizing people daily through our Moments of Truth Program. In addition to recognition, we believe in supporting our employees' professional growth and development. We provide employees a wide range of free e-courses through our Learning Management System, as well as training sessions and seminars.
Compensation: Based on experience.
Type: Full Time
Location: Remote, USA
Pennant Service Center
1675 E. Riverside Drive, #150
Eagle, ID 83616
About The Pennant Group
We are proud to be affiliated with the Pennant Group, Inc. (NASDAQ: PNTG). Pennant was created in 2019 in connection with The Ensign Group, Inc.'s (NASDAQ: ENSG) spin-off of its home health, hospice, and senior living businesses. We believe that through our innovative operating model, we can foster a new level of patient care and professional expertise at our independent operating subsidiaries, setting a new industry standard for quality home health, hospice, and senior living services. You can learn more about The Pennant Group at ********************
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://********************.
$57k-83k yearly est. Auto-Apply 16d ago
IT Intern- Business Intelligence Meridian or Chubbuck
ICCU
Information technology analyst job in Meridian, ID
The area of responsibility for the Intern is to assist with the ongoing maintenance and the evolution of ICCU's Business Intelligence ecosystem. This includes Data warehouse data and related components, Sharepoint, PowerBI reporting, and associated projects. The intern position will work with Data Engineers to help ensure that ICCU Data Warehouse and Business Intelligence systems are evolving by implementation of best practices.
*This position could be located in Chubbuck or Meridian*
Assist with various IT projects and tasks to gain understanding of how technology is implemented and used within the organization.
Assist in a wide variety of team projects, participate in team meetings, and gain experience working in a professional corporate environment.
Work with Data Engineers to gain hands on practical experience of the Business Intelligence functions and IT department responsibilities, providing support to deliver appropriate issue resolution.
Learn and develop the essential IT skills around troubleshooting and proper communication to provide daily issue resolution as reported by end users.
Assist in team projects and assigned tasks including testing system updates and bug fixes. Identify defects / bugs, document testing result, and communicate findings to manager.
As assigned, work on auditing various systems and user configurations. Document and communicate audit results with manager and work with proper team to correct any findings.
Develop and refine planning, organizational, and time management skills.
Gain experience working under general supervision.
Other duties as assigned.
Qualified candidates must be enrolled in accredited college or university working towards a degree in a data science, software development, or related IT field. Success driven with a respectable GPA and an anticipated graduation within two years. Able to dedicate 15-20 hours a week while maintaining a responsible balance between school and work schedules. Candidates will be selected based on their qualifications and their ability to work at the Pocatello campus and have the desire to build a lasting career in IT. Ability to always maintain the confidentiality of the Credit Union and member records.
Performance Standard:
High level of professionalism with a demonstrated ability to work well with others. Quick learner, motivated individual with natural analytical, problem solving, and root cause analysis skills. Ability to effectively communicate verbally and with written communication required, including presentation of basic concepts in easily understood ways. Ability to confidently interact at multiple levels in the organization and lead cross-departmental team projects. Attention to detail on many concurrent projects and initiatives. A demonstrated cooperative and positive attitude toward members and other Credit Union staff. Ability to work with minimal supervision. Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by Idaho Central Credit Union.
The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.
Must be eligible for membership at ICCU to obtain employment.
ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law.
$29k-41k yearly est. 47d ago
Operations Analyst
Sunwest Bank 4.1
Information technology analyst job in Nampa, ID
This position requires the ability to provide day-to-day production support for the various software applications and third party solutions, including supporting new implementations, releases and upgrades. Collaborating with business partners in order to provide escalation and solutions to meet Bank and client needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides support for systems solutions related tasks for the Bank's software including processes and interfaces. Coordination between vendors, IT, and Business units.
Annual audit of User Security Access Rights for core platform on an established frequency.
Monitoring of Incident / Case tracking related to product and service solutions - troubleshooting and resolving cases as assigned in an acceptable SLA.
Supports process improvement, optimizing peak performance and utilization of the applications.
Provides functional specifications and documentation as required.
Works as an IT liaison, facilitating resolution between the software application and any hardware, network requirement dependencies.
Documents user acceptance testing with software upgrades and version releases.
Assists in writing custom reports and scheduling automated production as requested from the business units, utilizing Business Analytics.
Supports leveraging functionality, workflow and administration for teller, new account and document imaging systems.
Supports creation and processing of automated maintenance programs
Support management of automated report systems, writing script necessary for scheduling when necessary.
Support application annual business continuity testing as well as end of year processing.
Support ATM routine maintenance and service calls.
Support Depcon report scheduling and ongoing maintenance.
ADDITIONAL RESPONSIBILITIES
Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management
Demonstrates high level of quality work, attendance and appearance
Adheres to all Company Policies & Procedures and Safety Regulations
Adheres to local, state and federal laws
Understands and complies with all company rules and regulations
Attends training and maintains a basic knowledge of procedures to ensure compliance with laws and regulations governing financial institutions, as they apply to your position and job responsibilities, with an emphasis on the BSA/AML/CIP, Consumer Privacy, Regulation CC, Information Security, Bank Protection Act, FACT-Identity Theft, InformationTechnology and GLBA.
Additional duties as assigned as it relates to the position
SUPERVISORY RESPONSIBILITIES
This position does not have supervisory responsibilities
MINIMUM QUALIFICATIONS
Minimum of (5) years' experience in the Financial Industry / Retail Bank Environments
Minimum of 3 years' experience supporting software applications - within the IT or Business operations area.
Working knowledge and understanding of all environments involved with the Business Units applications, which includes parameter settings, network, and application analysis.
Experience with report writing tools.
Thorough familiarity with problem analysis and excellent level of problem solving capabilities to establish potential alternatives and solutions to problems.
Excellent communication oral and in writing. Ability to work with all levels of users.
Must be highly organized and capable of handling multiple tasks concurrently. (Ability to react to current situations).
Ability to review test results and correlate those results to the effectiveness of the respective application.
Excellent technical skills to include Word, Excel, SQL, MS Query, detailed knowledge of bank and vendor maintained databases.
COMPETENCIES:
Adaptability
Communication
Decision Making
Initiative
Innovation
Motivator
Organization
Professionalism
$31k-39k yearly est. Auto-Apply 60d+ ago
Sr. IT Security Engineer
Savers/Value Village
Information technology analyst job in Meridian, ID
Job Title: Sr. IT Security Engineer
(Hybrid in Boise Office 1-3x/week)
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are “Thrift Proud.” It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
What you can expect:
The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
Bundled health plans such as medical, Rx, dental and vision
Company-paid life insurance for extra protection and peace of mind
Programs to stop smoking, diabetes management coaching, and on demand care options.
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Paid time off from work for leisure or other hobbies.
A range of mental health services to assist you in managing daily life.
What you'll be working on:
The Sr. IT Security Engineer is an Internal security engineering role supporting business stakeholder and IT technical teams in developing, maintaining, and operating secure line of business systems and processes across Savers. This is a technical position, requiring deep and broad technical knowledge across a range of security disciplines. We are seeking an individual who has extensive experience with security specialties including: Cloud Security, Application Security, Security Engineering, Network Security, Identity and Access Management, Security Assessment and Testing, Security Operations, and Security Risk and Compliance. Successful candidates should have a demonstrable record of practical experience in understanding security principles and controls, frameworks, as well as planning, implementation, maintenance, monitoring, and operationalization of security technologies and practices. This role reports to the Manager, IT Security.
Essential Job Functions:
Assume a collaborative role in driving internal security and privacy initiatives with cross functional teams.
Become a trusted security advisor to customers and stakeholders.
Provide security guidance on a constant stream of internal projects, technology evaluations and day-2-day operational issues.
Conduct detailed and in-depth security assessments of business applications and processes.
Communicate security risks, recommendations and plans to technical and non-technical teams across the business.
Partner with Solutions Delivery and Engineering teams to establish appropriate security practices in an agile development environment.
Participate in project teams as a dedicated Security Advisor throughout the SDLC.
Interact directly with the security community regarding advisories, vulnerabilities, and threats.
Analyze, assess, and respond to various security threats.
Establish and manage risk / threat metrics, scorecards, & health monitoring.
Build deep relationships with other IT teams and business stakeholders.
Develop and maintain deep industry expertise in the assigned areas.
What you have:
Required Knowledge, Skills, and Abilities
Experience ensuring security and privacy on the Internet, including SaaS applications and Cloud services.
Knowledge of Internet security issues and mitigation strategies.
Strong security tooling experience including automating tasks.
Technical knowledge in security engineering, system and network security, authentication and security protocols, cryptography, and application security.
Experience in threat modeling.
Knowledge of system security vulnerabilities and remediation techniques.
Knowledge of network and web related protocols.
Creative, can do approach to problem-solving.
Excellent written and verbal communication skills.
Strong analytical capabilities and a desire to learn new things.
Experience working with complex, sophisticated environments.
Resourceful and well organized.
Willingness to provide actionable feedback in challenging situations.
Solid experience with an interpreted programming language (PHP, Perl, Python, etc.) and scripting skills (JavaScript, Ruby, PowerShell, or other scripting languages).
Minimum Required Education, Training and Experience
8+ years' experience in information security.
Industry certifications such as CISSP, CCSP, CISM and CRISC preferred
B.S. or M.S. in computer science or related field or equivalent professional experience
FLSA: Exempt
Travel: 10% or less
Work Type/Location: Hybrid in Boise Office 1-3x a week
Savers is an E-Verify employer
$105k-141k yearly est. Auto-Apply 60d+ ago
Manager, IT Services
Molina Healthcare 4.4
Information technology analyst job in Meridian, ID
Responsible for all informationtechnology operations activities, including computer operations, data and operations support. Monitor budgets and expenses within department and accountable for meeting budget goals. Recommends input to policy principles and budget constraints. Provides expertise to departments regarding policies and procedures, problem resolution, and methods.
**KNOWLEDGE/SKILLS/ABILITIES**
+ Analyzes, reviews and measures service level performance against agreed upon service level agreements (Service Level Agreements) with the business and operating-level agreements with service providers (internal and external).
+ Works closely with the business and service providers to negotiate and agree on service level requirements off any proposed new services and changes to existing services.
+ Works with the business and service providers to define the proper metrics and KPIs in evaluating service delivery quality and performance levels. Produces regular reports on service performance and achievement to stakeholders.
+ Organizes and maintains the service level review process with the business and service providers. Initiates any actions required to maintain or improve service levels.
+ Acts as a change agent to implement and manage quality improvement processes in service delivery management.
**JOB QUALIFICATIONS**
**Required Education**
Bachelor's Degree or equivalent combination of education and experience
**Required Experience**
5-7 years
**Preferred Education**
Graduate Degree or equivalent combination of education and experience
**Preferred Experience**
7-9 years
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
Pay Range: $80,412 - $188,164 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
$80.4k-188.2k yearly 2d ago
Now Hiring IT and Telecom Field Technicians
Hardy Industries 3.7
Information technology analyst job in Kuna, ID
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
$53k-72k yearly est. 19d ago
Systems Support Technician 2
Northwest Nazarene University 3.4
Information technology analyst job in Nampa, ID
Full-time Description
The InformationTechnology Services (ITS) department at NNU is seeking someone to provide legendary user support and customer service. The Systems Support Technician 2 leverages technology to serve NNU's students and employees. This position elevates the computing environment through the analysis and implementation of policies and patches. The Systems Support Technician 2 works closely with a team of staff to provide support.
This position is a full-time, non-exempt position and will report to the IT Operations Manager.
Essential Functions
Prioritizes, coordinates, delegates, and completes user support requests and trouble tickets.
Serves as a point of escalation for System Support Technician 1 and help desk.
Performs user account management and configuration.
Acts as liaison with departments to ascertain needs and recommended solutions.
Assists in scheduling and management of Student Technical Assistants
Develops and enhances campus computer images and processes for supported hardware.
Designs and implements workstation configurations and software settings.
Performs deployment and upgrade of workstation hardware and software as required.
Implements and automates new and existing software packages.
Manages and enforces system update policies (mac OS, iOS, Windows).
Assists in the development and implementation of IT policies, procedures, and best practices.
Builds, installs, and upgrades tools for campus computer labs.
Maintains asset management and assists with lifecycle procurement and disposal.
Troubleshoots with contracted team for installations and repairs.
Performs data cleanup and analysis for ITS systems.
Performs other duties as assigned.
Requirements
Minimum Qualifications
Associate's degree (in InformationTechnology) or equivalent combination of education, technical certifications, and experience in the following:
Three (3) years or more experience in Tier 2 help desk support.
Apple DEP, School/Business Manager, JAMF.
Microsoft 365 (Teams, SharePoint, Office), Microsoft Admin Center, Entra, and Active Directory.
Configuration Manager, PDQ Deploy/Inventory.
Print Server and Printer Networking
Enterprise Resource Planning and Student Information Systems.
Intermediate knowledge of networking environments and principles.
Basic scripting knowledge and skills.
Experience with Change Management Processes.
Strong written and verbal communication skills.
Intermediate knowledge of Audio Visual and Classroom Presentation systems.
Ability to lift up to 50 pounds with or without reasonable accommodation.
Preferred Qualifications
Bachelor's Degree (in InformationTechnology) or equivalent education.
4 - 5 years of relevant experience.
Relevant experience with the culture of higher education.
Compensation
Salary will be determined by the educational background and experience. Personnel receive a generous benefits package including health, vision and dental insurance for employee and family, life and disability insurance, flexible & health spending plan, tuition benefits, annual & sick leave, opportunities for professional development, and a retirement program.
Application Process
To be considered for this position, a complete application packet must be received.? Complete application packet will include the following:
Letter of interest
Application form
Resume
Statement of Faith
Two professional reference letters
Letter of reference from pastor or elder
Northwest Nazarene University is an Equal Opportunity employer. As an educational institution operating under the auspices of the Church of the Nazarene, Northwest Nazarene University is permitted, and reserves the right, to prefer employees on the basis of religion. (Title VII, Sections 702-703, United States Civil Rights Act of 1964 as amended).
$33k-39k yearly est. 32d ago
Seasonal, Operations Technical Specialist
H&R Block, Inc. 4.4
Information technology analyst job in Weiser, ID
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
What you'll bring to the team...
Education:
* High school diploma or equivalent
Work Experience:
* Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools
* Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware
* Must have reliable transportation to travel between office locations as required
* Must be able to work independently
* Must be able to lift 55 pounds
* Demonstrated decision-making, analytical, and problem-solving skills
* Demonstrated organization, prioritization, and project coordination skills
* Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates
* Effective time management and multi-tasking skills
* Ability to follow direction
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
$51k-69k yearly est. Auto-Apply 20d ago
Dedicated IT Technician
In-Telecom 3.9
Information technology analyst job in Nampa, ID
Job DescriptionDescriptionThe Dedicated IT Technician serves in a general site management capacity, providing high-level technical assistance, and client-facing support across multiple locations. This role is responsible for managing onsite IT functionality, coordinating with remote support teams, and ensuring consistent service delivery aligned with company standards.
This position requires a regular presence at client sites:
JTS - Nampa, Caldwell, ID
The technician will act as the primary point of contact for all IT-related matters at these locations, managing a ticketing board in ConnectWise and partnering with In-Telecom Remote Support for escalations. This is a salaried position, working Monday through Friday, with availability required during nights and weekends for business-impacting issues.
Key Responsibilities
Serve as the first point of contact for resolving technical issues.
Must be familiar with Microsoft Teams Rooms, and experience inventory management.
Partner with In-Telecom remote escalations personnel for issues that cannot be resolved internally.
Understand overall service and support objectives.
Drive problem investigation and resolution as required.
Design and maintain process documentation for the team.
Core Technical Tasks
Level 2 Issue Resolution
Troubleshoot workstations, printers, and network issues
Reset passwords and unlock accounts
Resolve software errors and application malfunctions
Run hardware diagnostics and replace faulty components
New User Setup
Provision computers, accounts, and software
Join machines to domain, configure user profiles
Set up email, access rights, and security groups
Hardware & Software Installation
Install new laptops, desktops, monitors, and peripherals
Deploy licensed software and ensure compliance
Set up and manage AV equipment and conferencing tools (e.g., Microsoft Teams Rooms)
Patch Management
Verify automated patching is running
Manually install updates if needed
Report on patch status to headquarters
Inventory Management
Track and tag assets (laptops, desktops, switches, etc.)
Maintain inventory logs of hardware/software
Report missing or damaged equipment
Process and Coordination
Ticket Management
Monitor and update tickets in ConnectWise or other PSA systems
Document resolutions, time spent, and follow-ups
Escalate complex issues to L3 or remote support
Vendor Coordination
Liaise with ISPs, copier/printer vendors, or software support teams
Coordinate warranty claims or repairs
Network Room / Closet Upkeep
Label and manage cabling
Maintain basic switch and patch panel hygiene
Replace faulty network equipment under direction
User Support & Training
Desk-Side Support
Visit users' desks to troubleshoot in person
Offering guidance on basic IT practices
Assist During Onboarding/Offboarding
Set up or decommission systems
Ensure access is granted or revoked on time
Recurring Responsibilities
Weekly check-ins with HQ or Service Manager
Regular reporting on site health and incidents
Quarterly hardware health audits or walk-throughs
Additional Duties and Responsibilities:
Identify areas for improvement and make constructive suggestions for change.
Continually seek opportunities to increase user satisfaction and system functionality.
Communicate escalated issues to users: keeping them informed of progress, notifying them of impending changes, agreed outages, etc.
Ensure consistency of existing systems through creating, maintaining, and enforcing standards/procedures for implementing technical solutions
Maintain specific knowledge of the customer and how IT relates to their business strategy and goals.
Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University.
Enter all work as activities, service tickets, or project tickets in ConnectWise.
Review IT publications and online materials to remain up to date with current and future technologies emerging in the industry.
Skills, Knowledge & Expertise
Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP.
Knowledge and experience in cross-functional management methods and techniques.
Knowledge of IT applications, processes, software, and equipment.
Strong organizational, presentation, and customer service skills.
Skill in planning and preparing written communications.
Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
Ability to multi-task and adapt to changes quickly.
Ability to work in a team and communicate effectively.
Service awareness of all organization's key IT services for which support is being provided.
Understanding support tools, techniques, and how technology is used to provide IT services.
Typing skills to ensure quick and accurate entry of service request details.
Self-motivated with the ability to work in a fast-moving environment.
Educational/Vocational/Previous Experience Recommendations:
BA/BS, preferably in computer science, business administration or a related field.
MBA/MS preferred but not required.
2+ of IT experience.
Job Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401k
$20k-29k yearly est. 4d ago
On-Call IT Field Technician & TV Configuration - Boise City, ID - Hiring NOW
Geeks On Site 3.1
Information technology analyst job in Ontario, OR
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
-
PC,
Mac,
TV
Configuration,
Printer
&
Scanner
Support
$29k-40k yearly est. 20d ago
Now Hiring IT and Telecom Field Technicians
Hardy Industries 3.7
Information technology analyst job in Meridian, ID
Benefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid driver's license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour
About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start.
The Road This Far
Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
$18-25 hourly Auto-Apply 60d+ ago
Learn more about information technology analyst jobs
How much does an information technology analyst earn in Caldwell, ID?
The average information technology analyst in Caldwell, ID earns between $54,000 and $105,000 annually. This compares to the national average information technology analyst range of $62,000 to $111,000.
Average information technology analyst salary in Caldwell, ID