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  • Clinical Systems Specialist

    Advocare LLC 4.6company rating

    Information technology analyst job in Marlton, NJ

    Job DescriptionDescription: The Clinical Systems Trainer is responsible for designing, developing, and delivering training programs for IT applications including, but not limited to, the Electronic Medical Records (EMR) system, eClinicalWorks. This role involves working closely with healthcare professionals to ensure they are proficient in using applications to enhance patient care and streamline administrative processes. The trainer will assist in creating training materials, conduct training sessions, provide ongoing support to users, and provide on-site end user support. Additionally, the Clinical Systems Trainer will stay updated with the latest technologies and best practices to continuously improve the training programs. Qualifications, skills, and all relevant experience needed for this role can be found in the full description below. Advocare, LLC is a physician-owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Clinical Systems Trainer, you'll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment. Clinical Systems Trainer Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Train, educate, and instruct users on features, operation, and usage of software systems. Provide on-site support for monthly Go Lives, working directly with the Care Center providers and staff. Provide additional on-site support for Care Centers outside of Go Lives as needed. Track and report on training progress and user competency levels. Provide end user support via ticket resolution. Work with Care Centers to map clinical process flow. Develop and maintain user manuals and administer training. Assist end users to identify and resolve workflow problems within the Clinical Application. Follow through to ensure resolution. Work collaboratively with department physician leaders and staff to promote operational excellence, optimal outcomes, and a consistent patient and end user experience. Collaborate closely with - and communicate between - IT leadership and the clinical community to provide leadership for clinical systems projects and initiatives. Participate in EMR optimization and ongoing quality review. Promote optimal consistent provider, user, and patient experience. Assist in testing new clinical system applications and other special assignments as directed. Provide ongoing quality assurance monitoring of the system build activities. Assist Clinical Applications in support of the EMR as needed Assist Innovations with new projects affecting the EMR as needed. Other duties as assigned Required Competencies (Knowledge, Skills and Abilities) The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. High level understanding of the purpose and function of an ambulatory EMR application Service Delivery - You place patients and colleagues at the center of your priorities. You possess a high sense of urgency and ownership in solving problems. You look for and identify opportunities to enhance the level of service you and your team provide to others. Quality and Process Improvement - You drive for continuous improvement. You work with your team to identify ways to streamline and improve efficiency of work and service delivery. You ensure that defined processes, quality standards, and best practices are adopted swiftly and updated regularly. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Travel to Care Centers is required. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, typically 7:30 am to 4:00 pm. Hours are adjusted for on-site support. This position is remote when not providing on-site Care Center support. Travel This position is based remote with travel to our corporate office and our Care Centers located throughout NJ, Southeastern PA and Delaware. Travel expenses are reimbursed. Benefits Multiple medical and prescription coverage options Dental and vision care plans Health Savings Accounts (HSAs), where applicable Flexible Spending Accounts (FSAs) Voluntary critical illness, cancer, and accident insurance Voluntary hospital indemnity coverage Voluntary short-term and long-term disability insurance Voluntary term life insurance and AD&D (Accidental Death & Dismemberment) 401(k) retirement savings plan Paid time off (PTO) Commuter benefits Group auto and homeowners insurance Requirements: Required Education and Experience Associate's degree in Information Systems or related field and/or equivalent experience. 3+ years experience supporting an ambulatory EMR 3+ years experience managing vendor relationships 2+ years experience of Care Center Analysis or Clinical workflow optimization Preferred Education and Experience Bachelor's degree in Information Systems or related field and/or equivalent experience. xevrcyc eClinicalWorks experience a plus eClinicalWorks certification a strong plus. ITIL familiarity
    $76k-110k yearly est. 2d ago
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  • Information Technology Financial Analyst

    Motion Recruitment 4.5company rating

    Information technology analyst job in Philadelphia, PA

    Our client is looking for an IT Financial Analyst to join their team on a contract, remotely. Pay: $45-52/hour Primary Duties and Responsibilities: Manage the financial relationship between the organization and key strategic IT vendors, including SOW review and tracking, monitoring vendor adherence to financial contract terms, and reconciliation of vendor accounts. Monitor and report on key Program Accounting initiatives, including project financial reviews. Maintain and monitor IT Financial processes that are part of the project life cycle, including assisting with training for project managers. Serve as an educational resource to internal and external partners, as well as business leaders, to aid in the understanding of financial results and measurement systems/metrics. Provide financial consulting and analytical support, including budgeting and forecasting, to leadership of assigned shared service organizations. Serve as a mentor for junior IT Financial Analysts. Work closely with shared service leaders to understand business needs and requirements and ensure alignment of forecasts and budgets. Prepare monthly accrual and expense re-class entries. Audit task charge codes in Clarity to ensure proper Accounting standards are followed. Maintain forecast of operating expense and capital expenditure. Support the development, maintenance, and continuous improvement of the annual budgeting and ongoing forecast processes. Assist the capital planning process for assigned organizations, including conducting research and analysis, validating business cases, creating financial models, and making recommendations. Analyze and interpret financial data and formulate conclusions and recommendations to supported organizations to address concerns or areas of opportunity. Report monthly actual results against budget and forecast; investigate and explain causes of variance. Analyze trends and cost drivers and highlight risks and opportunities. Provide financial analysis to help IT leadership understand financial results and support business decisions. Provide analysis for monthly management reviews. Ensure knowledge, understanding, and compliance with company policies and procedures. Provide feedback to management concerning possible problems or areas of improvement. Make recommendations to implement improved processes. Perform other duties as assigned by management. Experience and Educational Requirements: Bachelor's Degree or equivalent in relevant work experience. Degree in Finance or Accounting preferred. 8+ years of FP&A experience in a large corporate environment. Experience working in an IT environment a plus. Experience creating budgets and forecasts, reporting, financial modeling, and financial analysis. Experience developing and leading FP&A processes. Advanced knowledge of accounting principles required. High level of proficiency in Microsoft Excel and PowerPoint required. Experience with financial systems required; SAP a plus. Ability to work with senior management in a cross-functional environment. Ability to work independently with minimal direction and oversight. Must be creative and forward-thinking with high ethical standards. Must possess sound technical skills, analytical ability, good judgment, and a strong operational focus. Strong presentation skills. Ability to maintain the highest level of confidentiality. Ability to work within and meet established deadlines. Excellent interpersonal, written, and oral communication skills. Ability to work in a team fostered environment. Ability to adapt to a flexible schedule. Minimum Skills, Knowledge, and Abilities: Demonstrated knowledge of database applications in the business environment. Strong analytical and problem-solving skills to interpret and evaluate business problems and apply applications knowledge to identify appropriate solutions. Demonstrated knowledge of project management concepts. Strong leadership skills. Good interpersonal skills. Strong decision making skills. Strong customer service skills. Ability to communicate effectively both orally and in writing, including the ability to relate effectively with both technically and non-technically oriented individuals. Ability to prioritize workload and consistently meet deadlines. Strong organizational, administrative, and follow-up skills.
    $45-52 hourly 5d ago
  • Information Technology Professional (IT Support) (Willmington)

    Us Navy 4.0company rating

    Information technology analyst job in Wilmington, DE

    At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After A School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education. You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training. Compare Navy Careers See how a career as an Information Systems Technician compares to other Navy jobs. Compare roles, pay and requirements for each job now.
    $64k-92k yearly est. 2d ago
  • Senior Human Resources Information Systems Analyst

    AAA Club Alliance 4.3company rating

    Information technology analyst job in Wilmington, DE

    AAA Club Alliance is currently seeking a full-time Senior Human Resources Information Systems Analyst to join our team in Wilmington, DE. is hybrid and will require you to work on-site 3 days per week. The primary duties of the Senior Human Resources Information Systems Analyst are: Provides escalated Production support for various HR systems. Researches and resolves problems with Workday; resolves issues with business process; recommends alternate solutions. Troubleshoots system issues and ensures appropriate parties are involved to resolve issues. Provides escalated functional support to HR regarding inquiries, errors and data issues. Assists team members and users of information systems issues associated with the HR systems by investigating problems and resolving or providing detailed recommendations on resolutions. Identifies and understand issues, problems and opportunities. Recommends process improvements and innovative solutions. Provides advice and options on the best way to automate processes in the system. Creates and supports a variety of advanced reports utilizing appropriate reporting tools. Prepares regularly scheduled reports and ad-hoc reporting as required. Provides HR team with report writing guidance. Manages system updates. Responsible for system upgrades and modifications including identifying requirements, configuration, testing and implementation. Gathers, builds and tests requirements for multiple modules within Workday HCM, Payroll, Time Tracking, Absence, Benefits, Talent, and Recruiting. Ensures accuracy of data through routine data audits and validation. Provides system mass update support via EIBs for all functional areas of Workday. Troubleshoots all escalated (Tier 3) HRIS related Workday support tickets. Provides support and collaborates with IT on all HR related integrations including the management of current integrations as well as the development and implementation of future integrations. Effectively translates user requirements into technical specifications. Maintains an awareness of emerging business needs and external technological developments to identify and recommend improvement needs/opportunities. Uses industry standard best practices to develop and recommend human capital metrics reporting. Provides guidance (experience-based recommendations) to HR SMEs to support process improvements. Supports HR and the organization in HR technology-related initiatives by executing on necessary project tasks and adhering to timelines and quality expectations. Minimum Qualifications: Bachelor's degree in Computer Science, Human Resources or a related field and 7+ years of experience supporting HR applications or managing HR system configuration and maintenance, preferably utilizing SaaS technology. 7+ years of HRIS administration experience and operational knowledge of HRIS systems, and report writing utilizing Business Objects. Workday configuration experience required. Experience with Workday HCM, Payroll, Absence, Recruiting, Talent, Time Tracking, Recruiting, and Benefits is strongly preferred. Advanced experience with the building and maintenance of calculated fields. Strong technical and working knowledge of HR systems, applications, theory and practice. Advanced proficiency with data conversion and mapping. Knowledge of Workday security administration and analytics strongly preferred. Ability to provide, in user-friendly terms, sound ideas and solutions to end users on HR systems-related questions, tasks, projects and reports. Demonstrated understanding of business objectives both internally and externally which impact the company's ability to achieve its objectives. Advanced proficiency in Microsoft Excel, and demonstrated ability with other MS Office applications including Access. Strong verbal and written communication skills and the ability to effectively interact with all levels in a business environment. Ability to work with minimal supervision, effectively set priorities and meet deadlines. Ability to handle multiple projects while maintaining high quality, accurate work. Relies on experience and judgment to plan and accomplish goals. Proven analytical and problem solving skills. At AAA, your success is our success. What we can offer you: The starting base compensation for this position is $78,436 TO $133,545. *The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.* Comprehensive health benefits package. Up to three weeks of paid time off accrued during your first year. Annual Bonus Plan. 401(K) plan with company match up to 7%. Professional development opportunities and tuition reimbursement. Paid time off to volunteer & company-sponsored volunteer events throughout the year. Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Health & Life Insurance, Short Term/Long Term Disability. Full time Associates are offered a comprehensive benefits package that includes: Medical, Dental, and Vision plan options Up to 2 weeks Paid parental leave 401k plan with company match up to 7% 2+ weeks of PTO within your first year Paid company holidays Company provided volunteer opportunities + 1 volunteer day per year Free AAA Membership Continual learning reimbursement up to $5,250 per year And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
    $78.4k-133.5k yearly 4d ago
  • GIS Analyst

    Talent Software Services 3.6company rating

    Information technology analyst job in Camden, NJ

    Are you an experienced GIS Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced GIS Analyst to work at their company in Camden, NJ. Primary Responsibilities/Accountabilities: This position performs technical work related to designing, maintaining, and producing geographic data and graphics through an automated geographic information system (GIS). The position is also responsible for special assigned projects related to database management, including CMMS, assisting in preparing graphics and assisting other project staff by providing data and exhibits from the GIS and other databases. Qualifications: Database management Familiarity with the ESRI Enterprise or the ArcGIS Online platform ArcPro Ability to read and interpret As-built maps and translate them to GIS Data Utility experience is a plus, but not required Work with attributes and schema Utility network experience preferred but not required Required Certification / Education ESRI Certifications GIS educational background Military Occupational Speciality related to GIS
    $56k-71k yearly est. 5d ago
  • IT Application Analyst

    Coherent 4.6company rating

    Information technology analyst job in Philadelphia, PA

    Join our IT Business Applications team as a functional and technical Subject Matter Expert (SME) for Business Application Solutions. This role includes supporting and optimizing IFS ERP, Salesforce, Agile PLM, and other non-ERP applications, as well as their associated Reporting and Analytics tools. You will play a key role in driving operational excellence and contributing to the enhancement of our business systems. Primary Duties & Responsibilities Service Delivery and Operations Provide timely support and service in accordance with department standards. Frequently communicate to users as to current status of problems/issues. Update documentation following resolution of problems. Communicate with external vendors as necessary to coordinate resolution of open support issues. Adheres to department standards/Procedures/Policies and complies with legal and regulatory requirements System Requirements Analysis Develops a thorough knowledge of manufacturing system requirements and business processes Participates and provides assistance in the planning, designing, development, and deployment of new applications and enhancements to existing applications Utilize input from other leaders and key users to improve existing technology, capabilities and software. Keeps abreast of new technology Participates in the design and implementation of business process change Project Management Develop and manage project plans to effectively implement information technology solutions, indicating significant milestones Determine resource needs to complete project Meet project schedules/milestones. Complete project deliverables according to department standards Effectively communicate project expectations with team members and project stakeholders. Proactively identify, communicate and resolve project issues Education & Experience B.S. Information Science or related field Minimum of 2 years of experience supporting ERP, CRM, or business analytics tools (manufacturing environment preferred). Experience implementing or supporting Data warehousing and Business Intelligence/Analytics solutions preferred Skills Knowledge of manufacturing processes and financial reporting especially in an Aerospace and project environment preferred. Knowledge of key BI and analytics concepts and technologies. Knowledgeable in relational database technology, application programming, including the ability to write and analyze programs using SQL, scripting languages, and Power Queries. Demonstrated experience in the support and/or implementation of business application software packages. Excellent customer service skills including telephone techniques, listening skills, sense of urgency and enthusiasm. Excellent verbal and written communication skills; ability to communicate effectively with end-users and management. Demonstrated problem-solving and work prioritization skills. Balances business and technical issues in decision making. Able to identify and assess alternatives, make decisions and communicate the process and logic Must be both team-oriented and self-motivated. Experience with operating systems, relational databases, reporting tools including MS Windows, Oracle, Crystal or other reporting/Business Analytics tools is essential Working Conditions Job operates in a professional office environment Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines Work in a cubicle area - must be able to work in environment where employees are on the phone / speaking causing potential distractions throughout the day. Work in a private office Noise level - Usually moderate Physical Requirements Standing. Particularly for sustained periods of time. 50 - 75% of the time. Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Walk. Occasionally move about inside the office to access file cabinets, office machinery, etc. Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other employees accurately, loudly, or quickly. Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Reaching. Extending hand(s) and arm(s) in any direction. Use hands/fingers to type/handle. Operating a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Grasping. Applying pressure to an object with the fingers and palm. Stooping. Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles. Kneeling. Bending legs at knee to come to a rest on knee or knees. Crouching. Bending the body downward and forward by bending leg and spine. Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. Sedentary Work. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Visual acuity. Specific vision abilities required by this job include close vision and ability to adjust focus. Safety Requirements All employees are required to follow the site EHS procedures and Coherent Corp. Corporate EHS standards. Quality and Environmental Responsibilities Depending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System. Culture Commitment Ensure adherence to company's values (ICARE) in all aspects of your position at Coherent Corp.: Integrity - Create an Environment of Trust Collaboration - Innovate Through the Sharing of Ideas Accountability - Own the Process and the Outcome Respect - Recognize the Value in Everyone Enthusiasm - Find a Sense of Purpose in Work Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. To conform to U.S. Government export regulations (ITAR), applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8. U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State."
    $83k-108k yearly est. Auto-Apply 60d+ ago
  • IT Application Analyst

    Lightworks Optical Systems

    Information technology analyst job in Philadelphia, PA

    Join our IT Business Applications team as a functional and technical Subject Matter Expert (SME) for Business Application Solutions. This role includes supporting and optimizing IFS ERP, Salesforce, Agile PLM, and other non-ERP applications, as well as their associated Reporting and Analytics tools. You will play a key role in driving operational excellence and contributing to the enhancement of our business systems. Primary Duties & Responsibilities Service Delivery and Operations Provide timely support and service in accordance with department standards. Frequently communicate to users as to current status of problems/issues. Update documentation following resolution of problems. Communicate with external vendors as necessary to coordinate resolution of open support issues. Adheres to department standards/Procedures/Policies and complies with legal and regulatory requirements System Requirements Analysis Develops a thorough knowledge of manufacturing system requirements and business processes Participates and provides assistance in the planning, designing, development, and deployment of new applications and enhancements to existing applications Utilize input from other leaders and key users to improve existing technology, capabilities and software. Keeps abreast of new technology Participates in the design and implementation of business process change Project Management Develop and manage project plans to effectively implement information technology solutions, indicating significant milestones Determine resource needs to complete project Meet project schedules/milestones. Complete project deliverables according to department standards Effectively communicate project expectations with team members and project stakeholders. Proactively identify, communicate and resolve project issues Education & Experience B.S. Information Science or related field Minimum of 2 years of experience supporting ERP, CRM, or business analytics tools (manufacturing environment preferred). Experience implementing or supporting Data warehousing and Business Intelligence/Analytics solutions preferred Skills Knowledge of manufacturing processes and financial reporting especially in an Aerospace and project environment preferred. Knowledge of key BI and analytics concepts and technologies. Knowledgeable in relational database technology, application programming, including the ability to write and analyze programs using SQL, scripting languages, and Power Queries. Demonstrated experience in the support and/or implementation of business application software packages. Excellent customer service skills including telephone techniques, listening skills, sense of urgency and enthusiasm. Excellent verbal and written communication skills; ability to communicate effectively with end-users and management. Demonstrated problem-solving and work prioritization skills. Balances business and technical issues in decision making. Able to identify and assess alternatives, make decisions and communicate the process and logic Must be both team-oriented and self-motivated. Experience with operating systems, relational databases, reporting tools including MS Windows, Oracle, Crystal or other reporting/Business Analytics tools is essential Working Conditions Job operates in a professional office environment Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines Work in a cubicle area - must be able to work in environment where employees are on the phone / speaking causing potential distractions throughout the day. Work in a private office Noise level - Usually moderate Physical Requirements Standing. Particularly for sustained periods of time. 50 - 75% of the time. Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Walk. Occasionally move about inside the office to access file cabinets, office machinery, etc. Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other employees accurately, loudly, or quickly. Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Reaching. Extending hand(s) and arm(s) in any direction. Use hands/fingers to type/handle. Operating a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Grasping. Applying pressure to an object with the fingers and palm. Stooping. Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles. Kneeling. Bending legs at knee to come to a rest on knee or knees. Crouching. Bending the body downward and forward by bending leg and spine. Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. Sedentary Work. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Visual acuity. Specific vision abilities required by this job include close vision and ability to adjust focus. Safety Requirements All employees are required to follow the site EHS procedures and Coherent Corp. Corporate EHS standards. Quality and Environmental Responsibilities Depending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System. Culture Commitment Ensure adherence to company's values (ICARE) in all aspects of your position at Coherent Corp.: Integrity - Create an Environment of Trust Collaboration - Innovate Through the Sharing of Ideas Accountability - Own the Process and the Outcome Respect - Recognize the Value in Everyone Enthusiasm - Find a Sense of Purpose in Work Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. To conform to U.S. Government export regulations (ITAR), applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8. U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State."
    $74k-102k yearly est. Auto-Apply 60d+ ago
  • Associate Application Support Specialist

    City of Philadelphia, Pa 4.6company rating

    Information technology analyst job in Philadelphia, PA

    The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. Job Description The Associate Systems Engineer is a junior level position responsible for maintaining, testing, and analyzing City platform services to enable departments and agencies to be productive and meet strategic goals. In this role they will provide operational support for information technology systems, with a particular focus on critical City platforms such as email and collaboration applications from the Microsoft suite. As a member of the Platform Engineering team, this individual will respond to requests and problems directed to the team and administer core services. They may work in on-premises systems, cloud technologies, or both. This position works primarily with Windows, Active Directory, Azure AD, Office365, PowerShell, and other Microsoft technologies along with a few other key platforms used throughout the City. Essential Functions * · Handles tickets assigned by team members or grabbed from the team queue. * · Excellent customer service in working with clients and end-users on tickets, incidents, problems, requirements gathering, and reviews. * · Active participation in all team meetings, including but not limited to stand-ups, knowledge transfers, ticket crushes, bridges and go-lives, incidents and outages, and planning sessions. * · Fosters and maintains relationships with systems and technician staff across the City's IT community. * · Champions team initiatives, SOPs, and best practices with City staff. * · Provides on-call support on rotation with team for major incidents and outages. * · Joins project teams primarily in a supporting role, with opportunities for growth and technical leadership. * · Creates, shares, and updates regularly automation scripts and automations in the ITSM tool related to job functions and tasks. * · Actively participates in the use, updating, and auditing of the SOP document library the team keeps. * · Routinely utilizes available LMS courses and trainings, as well as personal practices, to stay on the cutting edge of technology and best practices. * · Completes other duties as assigned by manager or technical team lead. Qualifications We care more about what you can do than where you learned how to do it. That said, a bachelor's degree is a good foundation for the work, and job-related experience around the competencies above is acceptable as well. The ideal candidate will have at least three (3) of experience working within IT, with particular preference given to experience with systems administration, scripting and coding, and Microsoft Office365. Additionally, this role may handle sensitive or confidential data. You must be able to pass an FBI background check and pass related trainings and coursework during onboarding. Competencies, Knowledge, Skills and Abilities * · Experience managing complex systems and servers in an enterprise-level environment. * · Understanding of Windows operating systems, Active Directory, and the Microsoft technology landscape. * · Strong written and oral communication skills, including being able to present ideas in user-friendly, business-friendly and technical language. * · Honed interpersonal skills with a focus on building rapports, listening to clients, and asking quality questions. * · Competence and confidence in customer service skills, including troubleshooting, de-escalation, discussing issues, and providing options for requests and resolutions for issues. * · Proven analytical and problem-solving abilities, including ability to anticipate, identify, and solve critical problems. * · Ability to build effective relationships and strong commitment to working collegially and collaboratively with clients and colleagues at all levels in a diverse and distributed environment. * · Ability to use a City-provided computer and other office equipment, including related software and email, calendar, collaboration tools. Additional/Desirable Skills & Abilities * · Experience in at least one scripting language, PowerShell preferred. * · Experience with PowerBi and DataVerse a plus. * · Familiarity with Windows Server and Linux Oses preferred. * · Knowledge of virtual environments (Hyper V, Azure HCI, vSphere, AWS) desired but not required. * · Understanding of cloud technologies. * · Familiarity with monitoring systems, automation software, and/or scripting environments. * · Experience in state or local government or similar. Experience with nonprofit or education environments may be applicable. Additional Information Salary Range: $65,000 - $80,000 Salary Range cannot exceed $80,000 All applications must include a cover letter. Applications without a cover letter will be considered incomplete. Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available * The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website: ******************************************************
    $65k-80k yearly 34d ago
  • Application Support Analyst (100% onsite)

    System Soft Technologies 4.2company rating

    Information technology analyst job in Philadelphia, PA

    Application Support Analyst US Citizen or Green Card Holders will only be considered The Application Support Analyst will join the Production Services team critical to ensuring proprietary systems are operational, reliable, and optimized for performance. Working with Developers, this individual will provide technical support, operational monitoring, and incident resolution in a fast-paced, business-critical environment. Key Responsibilities Operational Readiness: Perform daily “ready for business” checks to ensure all systems and supporting services are fully operational. Monitoring & Incident Response: Monitor system health, performance, and alerts; identify and escalate issues promptly to minimize downtime. Troubleshooting & Diagnostics: Investigate and resolve system and application issues (break/fix), ensuring root cause analysis and long-term resolution. Configuration Management: Manage and maintain system configurations across environments, ensuring compliance with operational standards. Tactical Scripting: Develop and maintain scripts for automation, monitoring, and operational efficiency. Collaboration: Partner with developers, networking, platform, and infrastructure teams to resolve cross-functional technical issues. On-Call Support: Participate in an on-call rotation Qualifications: Bachelor's degree in a technical discipline Computer Science, Engineering, Mathematics, or related preferred 5+ years of experience in an application support, operations, systems administration, or related role required Understanding of Software Development (DevOps) Experience in diagnosing issues across applications, networks, and infrastructure layers. Experience working with monitoring tools, log analysis, and incident management processes. Understanding of operating systems (Windows and/or Linux) is required Foundational knowledge of PowerShell, Python, or Bash scripting
    $77k-110k yearly est. 60d+ ago
  • Application Support Analyst

    Us Tech Solutions 4.4company rating

    Information technology analyst job in King of Prussia, PA

    US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website ************************ We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well. Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset. Job Description Key Responsibilities : • Flexible to work between 12pm to 9pm, Sunday to Friday (5 days a week) • Fully responsible for delivery of key feeds within the agreed SLA • Monitoring, Trouble shooting and Supporting the day to day activities • Use business and application knowledge to investigate issues raised and assist in the production of Incident reports, which form part of the shift handover • This role is to be the interface between users and IT project • Adherence to documented procedural standards • Escalate issues which cannot be resolved by the Analyst, in a timely manner • Have a strong Customer Focus in order to provide a professional support service to both internal and external cliental • To assist with the streamlining of the support area i.e. suggesting where procedures can be improved without the introduction of risk • Maintain Knowledge base and share experience with support team members • Should take ownership of any tasks/issue handled by the team (even when other teams involved) Qualifications Qualifications / Technical knowledge & Experience required : Qualifications: • Graduate in Computer Science discipline Technical Skills: • SQL knowledge (be able to read/write complex queries with joint between table, knowledge on optimizing SQL statements) • Unix (be comfortable working on a Unix environment) Additional Information Thanks & Regards Kushal kumar ************
    $66k-95k yearly est. 2d ago
  • Business UAT Analyst I - Campaign Testing - BILINGUAL SPANISH REQUIRED

    JPMC

    Information technology analyst job in Wilmington, DE

    Join the team that makes every Chase Card campaign shine! As a Business UAT Analyst, you'll be the quality champion behind the scenes, ensuring our marketing messages wow customers-whether they land in a mailbox or pop up online. As the Business UAT Analyst I - Campaign Testing within the Card marketing validation team, you will be responsible for developing and maintaining test scenarios, test plans, and test cases used for testing. You will collaborate with Card Marketing, Marketing Channel Execution, and Card Legal, Compliance, and Controls teams to ensure marketing materials are accurate, compliant, and functional. Your role will involve creating testing strategies, preparing test cases, conducting testing, and reviewing results for final campaign manager sign-off. You will interact with campaign management, project management, and development teams to develop a strong understanding of the project/campaign and testing objectives. Job responsibilities Interact with campaign management, project management and development teams to develop a strong understanding of the project/campaign and testing objectives. Develop and lead the test strategy/effort and generate scripts to perform testing cycles both manual and using automation. Review campaign requirements, specifications, user documentation, help files, and other project documentation - job aids/procedures to assure quality of the test suites to be developed. Collaborate with appropriate business and technology leads to determine the acceptable range for test results and performance. Ensure proper version control and configuration management of all test objects developed and test environments used. Create and maintain the job aids & procedures associated with the testing standards and used by Card marketing validation team. Support production deployment of campaigns and perform validation testing during the off-hours/weekend release windows. Identify process gaps and streamline processes to improve efficiency. Required qualifications, capabilities, and skills Possess Bilingual Spanish capabilities Minimum 4 years of experience in E2E campaign testing across emails, Direct mail, microsites with strong collaboration, project management skills Experience in campaign processes and ability to understand various channels of communications to customers with strong attention to detail and problem solving skills. Experience in execution of automated test suites with hands - on experience in both waterfall and Agile SDLC models Knowledge and experience on JIRA tool with data extraction and data driven insights for process efficiencies Proven ability to manage and prioritize multiple, diverse projects simultaneously. Excellent verbal and written communication skills to co-ordinate effectively with partners, project & testing teams and bridge the communication gaps. Excellent problem solving, interpersonal communication , project and time management skills while being extremely detail oriented
    $87k-117k yearly est. Auto-Apply 60d+ ago
  • Desktop Support IT Analyst

    The Contingent Plan

    Information technology analyst job in Hammonton, NJ

    The Contingent Plan is actively recruiting multiple IT support professionals for a client based in New Jersey. The contract assignment is onsite and is currently expected to last 12 months. This is an immediate need and the client will move quickly with the right candidates. Sorry, the client is not offering sponsorship at this time. Review, evaluate, design, implement and maintain the corporate technology systems. Identify data sources, constructs data decomposition diagrams, provides flow diagrams and documents all related processes. Ability to communicate complicated technical concepts to non\-technical Clients. Experience ad\-hoc reporting, estimating, and interfacing of inbound and outbound interface files. Work as technical expert with Clients, application analysts, developers and other technical team members to support and develop technical solutions to complex business problems. Develops specifications according to business requirements. Configures system and monitors performance of systems and programs. Install software, patches and new environments as required. Writes and maintains documentation to describe program development, logic, system coding, testing, changes, and corrections in accordance with policy and SOX auditing compliance. Recommends new solutions and upgrades in alignment with strategic plans and business requirements. Coordinate and perform all testing of any changes to environment with process owners. Ensure that assigned backup support personnel are involved and aware of activities so that they have sufficient knowledge to be effective substitutes when needed. Provides technical assistance to 700+ internal business users by responding to inquiries regarding errors, problems, or questions about hardware or software in a 24x7 environment. Assist IT Department with other support related issues as required. Perform other special projects and assignments as required. Perform all duties inherent in all supervisory, professional and administrative positions. Consistent with all positions in this classification, additional projects, tasks and\/or duties beyond what is outlined may be assigned as required. Requirements A four year Bachelor's degree in Business, Computer Sciences or related field. Significant experience may be substituted for the educational requirement. A minimum of two to five (2\-5) years of relevant work experience. Knowledge of Windows\-based hardware and software applications required. Experience in Windows\-based programming languages and database structures. Good communication and analytical skills required. ​Technical Skills: Active Directory & Windows Server 2000 (or higher) Office 2000 (or higher) Mobile and cellular technologies (Ipad, Tablets, Iphone) Exchange 2007 (or higher) Server and Desk top virtualization (VDI, Citrix, VMware) "}}],"is Mobile":false,"iframe":"true","job Type":"Contract","apply Name":"Apply Now","zsoid":"657750162","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Manufacturing"},{"field Label":"Work Experience","uitype":2,"value":"4\-5 years"},{"field Label":"Salary","uitype":1,"value":"30"},{"field Label":"City","uitype":1,"value":"Union Township"},{"field Label":"State\/Province","uitype":1,"value":"New Jersey"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"08037"}],"header Name":"Desktop Support IT Analyst","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00186003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":true,"job Id":"**********75481038","FontSize":"12","google IndexUrl":"https:\/\/thecontingentplan.zohorecruit.com\/recruit\/ViewJob.na?digest=MXgCe8YsUJnP9Wv1iEZjhHHHF0LHDrC1Q6FMrF8EDlA\-&embedsource=Google","location":"Union Township","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"4ier1bdb672fea3cc4ca085dc78021c2601e2"}
    $74k-102k yearly est. 60d+ ago
  • IT Financial Analyst

    Cayuse Holdings

    Information technology analyst job in Trenton, NJ

    **JOB TITLE:** IT Financial Analyst **CAYUSE COMPANY:** Cayuse Commercial Services, LLC **SALARY:** $28.00-$35.00/hr **EMPLOYEE TYPE:** Full-Time Hourly Non-Exempt **The Work** The IT Financial Analyst will provide day-to-day support for invoice review and approval processing. The role will also assist IT managers with other financial tasks as assigned. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** **Key Responsibilities** + Monitor vendor invoice mailbox + Review vendor invoices + Match against contract or purchase order + Verify invoice for payment or return to vendor + Record invoice in general ledger + Notify Accounts Payable for vendor payment + Work with IT managers on other financial tasks as assigned + Respond to assigned tasks in accordance with predefined guidelines. + Other duties as assigned. **Qualifications** **Qualifications - Here's What You Need** + High school diploma or equivalent required + Two (2) to five (5) years of experience working in a finance position with focus on billing, invoicing, vendor management. + Preference with experience supporting an IT organization + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Microsoft Office experience (Work, Excel) + Experience with JD Edwards preferred + Financial billing, accounts payable experience + General accounting + Excellent communication skills + Experience working with suppliers and third-party vendors + Ability to quickly analyze a situation and react appropriately and effectively + Effective prioritization skills + Self-starter + Financial analysis credibility and independent judgment + Able to contribute to IT financial planning and operations **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to:** **Program Manager** **Working Conditions** + Professional remote office environment. + Must reside in Central or Eastern Time Zone. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $28.00 - USD $35.00 /Hr. Submit a Referral (********************************************************************************************************************************* **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103881_ **Category** _Accounting/Finance_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _Yes_ **Clearance Required** _None_
    $28-35 hourly 10d ago
  • Technical Product Systems Analyst

    Jpmorganchase 4.8company rating

    Information technology analyst job in Wilmington, DE

    As a Technical Product Systems Analyst at J.P. Morgan Chase, you will be instrumental in driving the success of our product initiatives by bridging the gap between business needs and technical solutions. Your role will involve extensive collaboration with stakeholders, thorough analysis of systems and processes, and the development of technical documentation that ensures clarity and consistency. You will also play a key role in data analysis, testing, and product management, contributing to the overall effectiveness and efficiency of our operations. Key Responsibilities: Requirements Gathering: Collaborate with stakeholders to gather and document business requirements, ensuring alignment with technical specifications and business goals. System Analysis: Analyze existing systems and processes to identify areas for improvement, optimization, and automation, enhancing overall efficiency and effectiveness. Technical Documentation: Develop and maintain comprehensive technical documentation, including system specifications, design documents, and user manuals, to ensure clarity and consistency. Data Analysis: Perform data analysis and data mapping to support system integrations, migrations, and enhancements, ensuring data integrity and accuracy throughout the process. Stakeholder Communication: Facilitate communication between technical teams and business stakeholders to ensure that objectives are clearly understood and met. Testing and Validation: Design and execute test plans and test cases to validate system functionality, ensuring that solutions meet business requirements and quality standards. Product Management: Assist in team ceremonies, including planning, scheduling, and tracking of milestones, to ensure timely delivery of system enhancements and solutions. Collaboration with Product and IT Teams: Work closely with Product, IT development, and infrastructure teams to design and implement technical solutions that align with business needs and strategic objectives. User Acceptance Testing (UAT): Coordinate and facilitate user acceptance testing sessions, gathering feedback and ensuring that the final product meets user expectations. Relationship Building: Build strong relationships with Product and Technical partners, setting clear expectations and providing excellent written and verbal communication. Business Architecture: Maintain a deep knowledge of area product vision, strategy, roadmap, technical and operational aspects, and develop and maintain business architecture and capabilities models that reflect the product's strategies and goals. Facilitation: Facilitate meetings to gather requirements and drive consensus among stakeholders. Risk and Controls Focus: Maintain a strong focus on risk and controls, partnering with PO's/APO's/Agility Leads/Designers to confirm impacts and scope across teams. Jira Management: Monitor Jira hygiene and enforce Jira standards, tracking both IT and non-IT work. Epic and story creation required. Roadmap Management: Manage product roadmap to align with the product budget and ensure team availability. Release Management: Oversee release management and communication, proactively identifying and managing issues. Dependency Management: Manage dependencies, including those inside and outside of the product area. Qualifications: - Proven experience as a Business Architect or in a similar role. - Strong understanding of business processes, systems, and technology. - Excellent analytical and problem-solving skills. - Ability to communicate effectively with stakeholders at all levels. - Experience with business modeling tools and methodologies.
    $102k-126k yearly est. Auto-Apply 60d+ ago
  • IT Technician

    Digacore Technology Consulting

    Information technology analyst job in Cherry Hill, NJ

    About Us: Digacore Consulting is a technology consulting firm offering Managed IT Support Services to our clients. We are currently seeking a qualified candidate to fill the role of Fast Team IT Technician to join our growing team. At Digacore, we take pride in maintaining the highest customer service standards and providing technical solutions that optimize our client's business goals. Our overarching goal is to foster a work environment filled with growth-oriented individuals who possess a 'get it done' attitude and understand the value of teamwork and healthy interactions with clients and co-workers. If you are passionate about technology, enjoy helping others, and have a proven track record of taking ownership of tasks, we want you to join our diverse and talented team. About the Role: We are seeking a highly skilled and motivated individual to join our team as a Fast Team IT Technician. In this role, you will be providing remote support to our clients over the phone, in chat, and via email. Your primary objective is to ensure clear communication with clients and assist them with their technical issues. The ideal candidate possesses strong problem-solving skills, technical knowledge, and excellent communication skills. Primary Responsibilities: Provide first-level support for service requests, ensuring timely and professional resolution of technology-related issues, including workstations, servers, printers, networks, and vendor-specific hardware and software. Deliver remote IT support, including in Windows servers, Active Directory, Office365, and DNS. User creation/termination app install, printer setups. Monitor the remote monitoring and management system for alerts and notifications, promptly responding through service tickets. Maintain and update system documentation using ConnectWise and IT Glue. Communicate professionally with clients, providing exceptional service and support. Job Qualifications: Basic understanding of troubleshooting systems. Strong interpersonal skills, including effective communication, active listening, and a customer-centric approach. Ability to diagnose technical issues and provide efficient solutions. Excellent multitasking skills and adaptability to rapidly changing environments. Quick learning ability for new software and troubleshooting tools. Self-motivated with a sense of urgency to meet service commitments. Recognize when it's appropriate to escalate support tickets. Strong problem-solving skills and a proactive attitude. A+ or other relevant certification Benefits: Nationwide medical insurance. Dental insurance. Life insurance gifted to all employees. Long-term disability insurance gifted to all employees. FSA and HSA options. 401k match Generous paid time off. Mental health days Paid certification assistance We are an Equal Opportunity Employer!
    $35k-72k yearly est. 14d ago
  • Discovery IT System Administrator (Top Secret Clearance Required)

    Contact Government Services

    Information technology analyst job in Philadelphia, PA

    Discovery IT System Administrator Employment Type: Full-Time, Executive-Level Department: Legal CGS is seeking a dedicated Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: The Contractor shall provide the following services to include but not limited to: * Contractor shall ensure the day-day availability of electronic discovery applications and related tools; * Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; * Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; * Contractor shall maintain security, backup, and redundancy strategies; * Contractor shall assist technical architecture design discussions; * Contractor shall liaise with vendors on behalf of OGC to address product issues; * Contractor shall develop and provide training for the end-users; * Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; * Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; * Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; * Contractor shall support the discovery application integration/migration activities; * Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; * Contractor shall have legal technology experience and knowledge of the EDRM; * Contractor shall assist in the implementation of e-discovery tools ( i.e. Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; * Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; * Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; * Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; * Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. * Health, Dental, and Vision * Life Insurance * 401k * Flexible Spending Account (Health, Dependent Care, and Commuter) * Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Phone: *****************Email: [email protected] #CJ $124,895.40 - $169,500.90 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $124.9k-169.5k yearly 60d+ ago
  • SAP Technical Systems Analyst III

    Essential Utilities

    Information technology analyst job in Bryn Mawr, PA

    Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities. Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities. We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint. Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S. We are seeking an experienced SAP Technical Systems Analyst III to join our IT team. In this role, you will manage the SAP technical stack, collaborate with cross-functional teams, and act as a liaison between business and IT to implement system changes and enhancements. You'll define and maintain SAP technical standards while delivering high-quality solutions that meet business needs. Key Responsibilities Provide technical expertise in SAP NetWeaver, ABAP, SAP HANA DB architecture, and SAP Fiori/UI. Deliver ABAP and Fiori support for patch and release upgrades. Develop solutions using OOABAP, RICEF objects, BOPF, Fiori, PI/PO, HANA, CDS, and integration technologies (RFC, BAPI, IDoc, SOAP, REST, OData). Support SAP S/4HANA technologies and cloud-native frameworks (RAP, CAP). Perform integration, regression, and upgrade testing; assist with user acceptance testing and performance tuning. Handle operational tasks (reports, queries, data loads, helpdesk requests). Assist with disaster recovery and business continuity planning. Stay current with SAP trends and emerging technologies. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field. 10 years of SAP application support and development experience. Expertise in SAP NetWeaver, ABAP, SAP HANA DB architecture, and Fiori/UI. 3+ years of experience with SAP S/4HANA technologies. Strong understanding of integration technologies and cloud frameworks. Utility industry experience is a plus. Essential Skills Excellent communication (oral and written). Strong problem-solving and analytical skills. Ability to work collaboratively in a team environment. Work Environment & Physical Demands Primarily sedentary work with occasional standing and walking. Minimal travel ( Inside office environment. Essential Utilities, Inc., is an Equal Opportunity/Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law. Essential Utilities is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (***************. To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to: Family members cannot result in a supervisor/subordinate reporting relationship Family members cannot work in the same department.
    $72k-95k yearly est. Auto-Apply 35d ago
  • Information Technology

    Vp 3.9company rating

    Information technology analyst job in Philadelphia, PA

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $40k-88k yearly est. Auto-Apply 60d+ ago
  • Business Analyst - Functional

    Ask It Consulting

    Information technology analyst job in Wilmington, DE

    Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. Job Description Title: Business Analyst - Functional Position Type: 6+ Contract Location: Wilmington, DE 19801 ******MUST HAVE STRONG FINANCIAL BACKGROUND RELATED TO ASSET MANAGEMENT AND TRUST ACCOUNTING.****** Core Responsibilities:- Works with various business users and stakeholders to review current processes and systems to fully understand and document the current environment. Working with the IT Tech Lead, Project Manager and developers you will contribute towards the final state of the new software solution and workflows. This role is core to capturing and translating business requirements for consumption by the development team. You will also partner with the QA team to ensure requirements are tested in the test plan. Qualifications Base Qualifications:- · 6-10 years' experience in technology/system analysis or operational support environment or equivalent combination. Technical Skills:- · Gathers information from the clients, stakeholders and development team. · Develops appropriate requirement specifications for the project. · Liaison between the client and the development team. · MS Office Proficiency. · Project Management Software Skills (i.e. MS Project, MS EPM). · Excellent problem solving and troubleshooting skills. · Must have strong written and verbal communication skills. Additional Information Thanks & Regards, Neeraj Kumar | Sr. Technical Recruiter ************ X 4407 neeraj.kumar@askitc. com
    $75k-104k yearly est. 2d ago
  • Project Analyst

    GSI Technology 4.6company rating

    Information technology analyst job in Trenton, NJ

    The Project Analyst will perform a variety of tasks associated with planning, coordinating and executing the administration of a program. The position will act as a coordinator for the Directorate of Human Resources (DHR) Casualty Operations Center in the conduct of Military Funeral Honors (MFH) and casualty notification; ensure that all notifications from the Casualty and Mortuary Affairs Operations Division to any of the eight (8) Casualty Assistance Centers are acknowledged within specified time parameters; coordinate directly with the DHR Casualty Operations Chief when special situations present a problem; ensure accuracy of personnel identified to conduct the burial; and advise participants on logistical and technical matters. The position requires 40 hours per week, Monday through Friday, during normal business hours 0700 - 1830 onsite at the facilities at the DHR, 99th DIV (R), 5231 South Scott Plaza, Joint Base McGuire-Dix-Lakehurst (JB MDL), NJ 08640-5730. DUTIES AND RESPONSIBILITIES Primary duties and responsibilities include (but are not limited to): Prepares a variety of narrative and tabular material (e.g. correspondence, reports, technical papers, charts, statistical tables, manuals, travel orders, messages and other documents) involving the common terminology of the unit for which the work is done and requiring accuracy in spelling, grammar, and syllabication. Assures the propriety of formats, spacing, arrangements, and preparation of typed material in final form as prescribed by Army Regulations. Uses judgment regarding form and arrangement of statistical or tabular material involving numerous heading and subheadings. Receives telephone calls and furnishes information requested in accordance with regulations; routes, controls and distributes mail; maintains files; and composes routine correspondence affecting the MFH Program and Casualty Operations. Edits office memorandums and documents related to the MFH Program and Casualty Operations. Assemble documents for reproduction, distribution and mailing. Maintains inventory of necessary equipment and supplies. Request materials for re-supply and reproduction. Request for non-emergency computer maintenance through local Information Technology help desk. Answers all inquiries pertaining to all MFH Program and Casualty Operations matters in a courteous, professional manner. Maintains computer database systems and access to include: Military Funeral Honors Database (formerly TAPS), Microsoft Outlook email account with Army Reserve Account Maintenance and Provisioning (ARAMP), MilConnect, Microsoft Excel spreadsheets, US Army Reserve Casualty SharePoint, and DHR Shared Drive. Performs other duties as assigned. MINIMUM QUALIFICATIONS, SKILLS, AND EDUCATIONAL REQUIREMENTS Professional experience in a related field is preferred, with an ability to use advanced tools in the Microsoft family of products, including maintaining Access and Excel databases. College degree or five years of professional experience in lieu of degree required. Employees must be able to pass a background investigation and be able to secure a Secret Security Clearance prior to appointment. We are committed to a merit-based hiring process that values individual skills, qualifications, and performance. Our hiring practices comply with all applicable federal, state, and executive orders, including the recent Executive Order on Equal Opportunity Hiring.
    $70k-112k yearly est. Auto-Apply 60d+ ago

Learn more about information technology analyst jobs

How much does an information technology analyst earn in Cherry Hill, NJ?

The average information technology analyst in Cherry Hill, NJ earns between $64,000 and $118,000 annually. This compares to the national average information technology analyst range of $62,000 to $111,000.

Average information technology analyst salary in Cherry Hill, NJ

$87,000
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