Information Technology Analyst Jobs in Cherryland, CA

Job Description:The Clinical Systems Engineer holds a pivotal role within our organization, collaborating extensively with Clinical Operations, Technology Teams, Application Teams, and vendors to develop and optimize integrated clinical solutions. This multifaceted position demands curiosity, diligence, follow-through, and critical thinking. The key responsibilities include researching, designing, developing, and delivering healthcare technology solutions, encompassing databases, interfaces, while ensuring compliance with HIPAA and other regulatory standards. Runs multiple projects simultaneously and support vendors and the operation teams for John Muir Health system as needed. Education: Bachelor's degree in Biomedical/Clinical Engineering Master's degree in Biomedical/Clinical Engineering (preferred) Experience: Three plus years' experience developing with solid Project management background in healthcare technology/clinical engineering systems. Three plus years' experience in developing and managing role to implement and support complex systems interfaces. Solid understanding of the medical and physiologic aspects of the data collected and analyzed. Proven knowledge and experience with Healthcare/Clinical Technology and medical device data systems. Experience with administration and configuration of various application platforms. Knowledge of software systems and application architectures such as client-server and n-tier and typical application-system dependences and APIs. Solid grasp with HL7, TCP/IP, FTP, Secure FTP, SSH, SMTP, HTTP, DNS, WINS, Active Directory, and related network protocols and services. Proven record of strong Project management skills. Previous experience with Accruent/TMS CMMC is highly desirable. Knowledge of Imaging systems, Cybersecurity and data protocols are highly desirable. Certifications/Licensure: CCE Certification (preferred) Skills: Strong troubleshooting skills in a multi-platform environment, meticulous with solid attention to detail. Work Shift:Exempt Days (Mon-Fri) (United States of America) Pay Range: $62.30 - $93.45HourlyOffer amounts are based on demonstrated/relevant experience and/or licensure. Note: Positions at JMH which are exempt (not eligible for overtime) under the level of Manager are listed as hourly for compensation purposes on this posting. The work shift will contain the word ‘exempt' on it.Scheduled Weekly Hours:40

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Clinical Document Improvement Specialist - (CDS) is responsible for providing CDI program oversight and day to day CDI implementation of processes related to the concurrent review of the clinical documentation in the inpatient medical record of Optum 360 clients' patients. The goal of the CDS oversight and practice is to assess the technical accuracy, specificity, and completeness of provider clinical documentation, and to ensure that the documentation explicitly identifies all clinical findings and conditions present at the time of service. This position collaborates with providers and other healthcare team members to make improvements that result in accurate, comprehensive documentation that reflects completely, the clinical treatment, decisions, and diagnoses for the patient. The CDS utilizes clinical expertise and clinical documentation improvement practices as well as facility specific tools for best practice and compliance with the mission/philosophy, standards, goals, and core values of Optum 360. In this position the CDS will utilizing the Optum™ CDI 3D technology that is assisting hospitals to improve data quality to accurately reflect the quality of care provided and ensure revenue integrity. Our three-dimensional approach to CDI technology, paired with best-practice adoption methodology and change management support, is helping hospitals make a real impact on CDI efficiency and effectiveness. Increase in identification of cases with CDI opportunities, with automated review of 100% of records Improved tracking, transparency and reporting related to CDI impact, revenue capture, trending, and compliance Easing the transition to ICD-10 by improving the specificity and completeness of clinical documentation, resulting in more accurate coding This position does not have patient care duties, does not have direct patient interactions, and has no role relative to patient care Work Location: onsite at client hospital Primary Responsibilities: Provides expert level review of inpatient clinical records within 24-48 hours of admit; identifies gaps in clinical documentation that need clarification for accurate code assignment to ensure the documentation accurately reflects the severity of the condition and acuity of care provided Conducts daily follow-up communication with providers regarding existing clarifications to obtain needed documentation specificity Provides expert level leadership for overall improvement in clinical documentation by providing proficient level review and assessment, and effectively articulating recommendations for improvement, and the rational for the recommendations Actively communicates with providers at all levels, to clarify information and to communicate documentation requirements for appropriate diagnoses based on severity of illness and risk of mortality Performs regular rounding with unit-based physicians and provides Working DRG lists to Care Coordination Provides face-to-face educational opportunities with physicians on a regular basis Provides complete follow through on all requests for clarification or recommendations for improvement Leads the development and execution of physician education strategies resulting in improved clinical documentation Provides timely feedback to providers regarding clinical documentation opportunities for improvement and successes Ensures effective utilization of Optum CDI 3D Technology to document all clarification activity Utilizes only the Optum360 approved clarification forms Proactively develops a reciprocal relationship with the HIM Coding Professionals Coordinates and conducts regular meeting with HIM Coding Professionals to reconsolidate DRGs, monitor retrospective query rates and discuss questions related to Coding and CDI Engages and consults with Physician Advisor / VPMA when needed, per the escalation process, to resolve provider issues regarding answering clarifications and participation in the clinical documentation improvement process Actively engages with Care Coordination and the Quality Management teams to continually evaluate and spearhead clinical documentation improvement opportunities You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 5+ years acute care hospital clinical RN experience OR medical graduate with CDI experience and CDI certification (CCDS, CDIP) 1+ years experience as a clinical documentation integrity specialist Proficiency using a PC in a Windows environment, including Microsoft Word, Excel, Power Point and electronic medical records Experience communicating & working closely with Physicians Reside in a commutable distance to Greenbrae, CA

The Senior IT Services Technician is responsible for leading local IT operations and providing a high-quality technology experience for our lawyers, staff, practice groups, and clients. This role serves as an extension to the Infrastructure, Applications, and Service Management IT teams, providing local technical knowledge, troubleshooting, and systems support. This role requires a solid technical background across a wide range of Firm technology solutions, including but not limited to: end-user technology appliances (e.g., laptops and peripherals) along with the applications and services that run on them, office devices and end-points (e.g., network appliances, telecom / printer services), and conferencing capabilities (e.g., Audio Visual technologies). The combination of technical acumen with a relentless customer focus, communication skills, and a desire to help prevent / resolve issues enables the Senior IT Services Technician to deliver a gold-standard technology experience for the regional office(s) they support. Duties & Responsibilities Supports the IT Regional Manager to uphold the local IT experience, delivering a service that is both responsive to identified incidents and proactive in continuously improving the Firm's technology solutions. Serves as an extension of the Firm's IT Help Desk, leading L1 / L2 support at a local level for regional staff and providing continuity in escalation support with other IT service and solution teams. Leads the response for IT service and support calls in regional offices, providing technical support for local staff. Diagnoses and resolves technology problems reported by end-users in a timely manner. Manages the lifecycle of regional technology, both for end-users as well as the Firm's offices and facilities. Configures and deploys end-user and office devices, including but not limited to laptops, printers, and handheld devices as an extension of the centralized Desktop Services team. Participates in identifying and supporting delivery of proactive maintenance and upgrades to Firm appliances and systems in partnership with IT solution owners. Performs miscellaneous technical support tasks and special technical projects as assigned by the Regional IT Manager. Supports the technology-related needs of Facility upgrade projects. Leads the identification of continuous improvement opportunities for tiered support services in coordination with Regional Management and centralized IT teams. Supports the measurement and reporting of services to evaluate effectiveness and demonstrate value to the Firm. Participates in identifying known technology problems, partnering with IT teams to both remediate and document knowledge articles to prevent issues from arising in the future. Participates in administrating, monitoring, troubleshooting, and supporting the Firm's regional endpoints, appliances, and devices. Serves as an extension of the centralized AV team as needed to enable Firm collaboration and conferencing. Maintains departmental records in accordance with policies and procedures. Submits all required paperwork and reports accurately and on time. Operates well without specific direction and close supervision, supports junior staff as applicable / needed. Manages maintenance contracts with various vendors as an extension of the Regional IT Manager. Works well as part of a team on technical projects. Recognizes the importance of effective client service and presents the Firm in a positive light. Successfully sets priorities, performs tasks in an orderly fashion, and meets time deadlines. Keeps scheduled appointments, reports for work on time, and maintains good attendance with valid reasons for absences. Maintains personal appearance and conduct appropriate for a professional services environment at all times. Stays current with changing priorities; willing and able to take on new tasks and responsibilities and learn new technology. Uphold high standards of confidentiality, discretion, and integrity, particularly with respect to all sensitive and/or confidential firm and client information to which this position will have access. Requirements Education & Credentials College degree is strongly preferred, ideally in Computer Science, Information Systems, or a related technical discipline. Appropriate technical certification(s) are preferred (e.g., MCSE, Cisco CCNA). Knowledge & Experience 5+ years of relevant experience, ideally in a large Law Firm setting, a comparable professional services organization, or a legal information services provider. Proven experience with common Operating Systems and software (e.g., Windows 10 and later, Microsoft Office 365 / 2021). Proven experience in troubleshooting and repairing end user devices and appliances (e.g., PCs, Laptops, Printers). Experience with current PC imaging standards, hardware configurations, memory configuration techniques, and peripheral hardware and software. Experience with Audio Visual conferencing technologies (hardware and software). Experience with routers, switches, and other networking equipment. Experience with secure LAN infrastructure, firewalls, and VPN technologies. Experience with remote systems such as Citrix. Experience with laptop lifecycle management. Knowledge and understanding of networking infrastructure and devices. Knowledge of telephone / voicemail system configuration and administration. Knowledge of software applications and installation, ideally those common to a global law firm. Knowledge of network topologies and protocols. Skills & Expectations Ability to work in confined spaces, lift up to 50 pounds, and use various hand tools. Ability to interact with suppliers, end users, and co-workers in a professional manner to deliver a gold-standard experience. Ability to interact and engage with end users of all levels, demonstrating strong communications and organizational skills. Strong service orientation, and an understanding of the importance of developing effective working relationships with users. Ability to work well under pressure. Ability to work well as part of a team on technical projects. Work Conditions Based in an assigned regional Covington & Burling office Core hours of 8:30 am - 5:00pm, Monday - Friday; in-office with occasional on-call availability As with all positions, the Senior IT Services Technician will be required to perform other duties as deemed necessary and assigned by the Regional IT Manager or Firm Management Position requires access to equipment, software, or technology that is subject to U.S. export controls. To be granted access pursuant to US Export Control laws, candidate must be either (a) a United States citizen or national; (b) a person lawfully admitted for permanent residence of the United States (i.e., “Green Card” holder); or (c) an INS-approved refugee or asylum holder who has applied for naturalization within six months of the date the individual first became eligible; and if not yet naturalized, is still actively pursuing naturalization if 2 years have passed since the date of application to be granted access pursuant to US Export Control laws. Candidates will be required to submit appropriate documentation to determine whether access can be granted before proceeding further through the application process. Covington & Burling LLP is an equal opportunity employer and does not discriminate in any aspect of employment, including hiring, salary, promotion, discipline, termination, and benefits, on the basis of race, color, ethnicity, religion, national origin, gender, gender identity or expression, age, marital status, sexual orientation, family responsibility, disability (including physical handicap), or any other improper criterion. Covington will consider qualified applicants with arrest or conviction records for employment in accordance with applicable laws, including the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Reports to: Regional IT Manager Status: Non-Exempt workplace type: onsite Salary: $80,300 - $113,000 (dependent on experience)

W2 Contract Salary Range: $135,200 - $156,000 per year Requirements and Qualifications: Strong experience with SQL and SQL Querying in large hybrid cloud and data infrastructure environments; Apache Spark experience is required. Able to understand and identify data needed from a business perspective. Experience with data visualization platforms, preferably Apache Superset Experience utilizing Python for automation Exceptional communication and documentation skills Desired Skills and Experience SQL, Apache Spark, Apache Superset, Python, data visualization, documentation Bayside Solutions, Inc. is not able to sponsor any candidates at this time. Additionally, candidates for this position must qualify as a W2 candidate. Bayside Solutions, Inc. may collect your personal information during the position application process. Please reference Bayside Solutions, Inc.'s CCPA Privacy Policy at *************************

Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position 401k Matching $1 for $1 company match up to 6% of eligible earnings per pay period Benefits Medical, Dental, Vision, wellness program and more! Paid Holidays Paid Time Off Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities. Collaborative Environment AAA will value your contribution to providing exceptional service to our members Free AAA Classic Membership AAA Product Discounts Tuition Reimbursement Program . At AAA, our Team Members strive to deliver amazing service and help our Members outsmart lifes roadblocks. We believe everything you do outside of work adds to who you are at work. The Senior Member Insights Analyst will be accountable for generating insights that lead to new product/service ideation, growing our market penetration through targeting, positioning, and creative campaign testing. Essential Functions Has strong expertise in qualitative and quantitative techniques and the ability to apply tools appropriately based on business needs and resources. Be able to create senior leadership ready reports with actionable insights to help drive business decisions. Lead vendor and agency partner research projects to select the best methodology and tools to maximize learning and gain value from projects. Projects could include managing brand equity tracking, positioning, communication and advertising testing, new product concept and product testing, and larger strategic projects. Incorporate macro trends into everyday activities and articulate how these trends influence our Members mindset and purchase behaviors. Distill secondary research into synthesized insights to help the organization understand how macro, consumer and industry trends affect our business. Have the ability to convert complex data and findings into understandable tables, graphs, and written reports. Be a strategic thought leader and collaborate with cross-functional partners such as product, digital, sales, analytics, etc. Be a curious, creative thinker who champions the voice of the member. Have the ability to pull disparate pieces of data together, analyze data, uncover insights and then create concise and compelling stories to bring those insights to life. Knowledge/Skills/Abilities Evidence of strong analytical skills; ability to use research as a tool in decision making. Experience with Tableau, Qualtrics and SQL a plus. Ability to self-prioritize and deliver against competing concurrent projects. Ability to deliver on tight timelines and move quickly with cross-functional teams to execute on decisions while maintaining attention to detail. Excellent communication, presentation and organization skills. Strong interpersonal and collaborative skills, while also being able to work independently. Education & Experience/Licenses & Certification Bachelor's degree in related area (BA/BS degree in business, statistics, marketing, psychology, consumer behavior or related discipline) or an equivalent combination of education and experience. Masters degree preferred not required. At least 5 -7 years of experience in voice of customer, market research, marketing, quantitative analysis, and/or business analysis blending a mix of qualitative and quantitative research experience in a business to consumer environment Experience in consumer research including custom and syndicated. #OLG_RX #LI-OH1 We target between minimum and midpoint of the range, and all offers are subject to a fair pay analysis - Compensation Range: Min: $104,044.00 - Mid: $130,055.00- Max: $156,065.00 -

Job Title: IT Analyst - Digital Workplace. Duration: 6+ Months start Work Schedule: 3 days Hybrid (Monday, Tuesday, Wednesday/Thursday) Pay Rate: $70 - $74/hr on W2. (Depending on experience) We are looking for an IT Analyst (Sr. Business Analyst) IT Digital Workplace to join our IT team and help us deliver innovative solutions for our employees and customers. You will be accountable for examining, designing, and implementing workplace collaboration and productivity applications like Zoom, Box, Microsoft O365, Slack, and more. You will also work closely with business stakeholders, IT project managers, and developers to ensure alignment of business requirements and IT solutions. Essential Job Duties • Review business needs and processes, and elicit, document, and validate business requirements for workplace-collaboration and productivity applications. • Translate business requirements into functional and technical specifications, and create user stories, use cases, and acceptance criteria. • Conduct feasibility studies, gap review, and impact assessment of proposed solutions, and recommend the best fit for the business and IT. • Partner with IT project managers, developers, testers, and vendors to deliver solutions that meet business goals, quality standards, and timelines. • Provide end-to-end help for the implementation, testing, deployment, and maintenance of workplace-collaboration and productivity applications. • Facilitate user training, communication, and change management activities to ensure smooth adoption and usage of workplace-collaboration and productivity applications. • Monitor and measure the performance, usage, and benefits of workplace-collaboration and productivity applications, and provide feedback and suggestions for improvement. • Stay updated on the latest trends, best practices, and technologies in the workplace-collaboration and productivity domain and disseminate knowledge and insights with the IT team and the business. Qualifications Required Skills and Experience • 10+ years of experience as a business analyst, IT analyst, or similar role in the workplace-collaboration and productivity domain. • Proven knowledge and experience with workplace-collaboration and productivity applications like Zoom, Box, Microsoft O365, Slack, Unily, Lucid, and more. • Excellent communication, presentation, and relational skills, and the ability to work effectively with diverse teams and stakeholders. • Excellent deductive, problem-solving, and critical thinking skills, and the ability to translate business needs into IT solutions. • Proficient in business data tools and techniques, such as requirements elicitation, documentation, validation, traceability, and management. • Experience with agile methodologies, such as Scrum, Kanban • Experience working in GxP environment. • Must be willing/able to work onsite in Sunnyvale, CA office. Required Education and Training • Bachelor's degree in business, Information Systems, Computer Science, or related field. Preferred Skills and Experience • Knowledge of data analysis, modeling, and visualization tools, such as SQL, Excel, Power BI, or Tableau. • Familiarity with project management tools and best practices, such as Jira, Confluence, or MS Project. • Certification in business data, workplace-collaboration, or productivity applications is a plus. • Demonstrated ability to learn new technologies and domains quickly and autonomously. About Maxonic: Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients. Interested in Applying? Please apply with your most current resume. Feel free to contact Suresh Krishnamurthy (******************** / *************** for more details.

TRANSLATING IN THE AIR When we receive or intercept data in the air, it's critical for us to understand it in order to act accordingly. Responsible for translating intelligence communications, Airborne Cryptologic Language Analysts utilize fluent foreign language skills to analyze messages obtained during flight. Providing threat warnings and actionable intelligence that can assist in mission planning, these highly skilled specialists are critical to keeping our missions successful and our Airmen safe. REQUIREMENTS You must meet several requirements before joining the Air Force. These concern your background, overall health and other standards set by the Air Force, Department of Defense and federal law.Minimum Education You must be 17-42 years of age, a U.S. citizen and obtain a qualifying ASVAB score. High School Students may start their application as early as the end of their junior year. Applicants who are non-graduates or non-alternate credential holders must obtain an AFQT Test score of 65 or higher on the ASVAB. ASVAB SCORE REQUIREMENTS 72 General (G) Qualifications A minimum score of 62 on the Predictive Success Model. No record history of temporomandibular joint pain or disorder Height no less than 59 inches and no more than 80 inches Successful completion of a polygraph test Completion of a current Single Scope Background Investigation (SSBI) Demonstrated proficiency in a designated language, or successful graduation of the Defense Language Institute in a designated language Completion of Aircrew Fundamentals Course, Airborne Cryptologic Linguist Course, and designated Survival Schools Completion of Initial Qualification Training with a valid aviation qualification Completion of 7.5 weeks of Basic Military Training Must be at least 17, but has not reached age 42 on the date of enlistment

Akkodis is seeking an Information Technology Analyst/Helpdesk Analyst for a contract position with a client in Toronto, ON (Hybrid). Ideally looking for experience with technical support, Active Directory(Onboarding and Offboarding) preference would be someone with the required skills and experience, particularly in large organizations. Title: Information Technology Analyst Location: San Francisco, California, United States(Onsite) Job Type: Full Time Note: Looking for strong experience in Active Directory (Onboarding and Offboarding) At least 5 years of end-user support experience for standard stuff like email, mobile devices, EV equipment, Word, etc. All usual end-user issues in a Windows environment. Must have experience in a corporate environment with a formal ticketing ticket triaging and escalation process. only consider those who have 5- 10 years of experience. Client not consider senior candidate more than 10 years experience Job Description CPP Investments is recruiting for a full-time IT Analyst, at Global Techbar. This position provides hands-on technical support, VMWare, and Active Directory, addressing all problems and ensuring the delivery of consistent, quality customer service across the whole organization. This position also focuses on building, maintaining, and enhancing customer relationships to help understand the needs of staff and position both team and departmental response. CPP Investments invests in a diverse set of assets across several developed and emerging markets. As such, we strive to be a world-class IT Services Team for our investment professionals in all our corporate offices. Our goal is to ensure the productivity of our CPP Investments colleagues by providing best-in-class computing devices, applications, systems, and services. You are great at: Owning and managing employee technology problems/tickets from start to finish. Managing tasks and resources relating to projects and service support tickets Delivering clear and concise support documentation, identifying areas of inefficiency, and recommending changes Critical Thinking: Identifying risk and problems and recommending solutions into complex situations. Creativity : Providing ideas and suggestions clearly and concisely Building Relationships : Building networks with people in your and other business areas and work together to deliver results. Regularly reporting the ongoing status of projects and activities as assigned Effectively communicating, managing, and escalating of issues Providing End-user training (virtual and in-person where necessary) to ensure IT processes and expectations are communicated and met. Processing of user account creation/modifications & terminations for various systems Building, testing, deploying, and recovering of desktops and laptops and ordering of IT equipment and peripherals Log service requests, incidents, problems, improvements, and feedback Highly organized to deliver on commitments with an ability to prioritize multiple projects and tasks in a fast-paced environment. Capable of handling a challenging, real-time environment with strong and quick on-site troubleshooting capabilities, able to problem solve and leverage skills to ensure swift resolution to problems. Increasing productivity by removing barriers/issues in the day-to-day technology that our clients use Contributing to the techbar service brand by suggesting ideas to improve the physical space for the techbar or how the techbar interacts with CPP Investments team members. Striving for operational excellence

Palo Alto, CA The Senior IT Services Technician is responsible for leading local IT operations and providing a high-quality technology experience for our lawyers, staff, practice groups, and clients. This role serves as an extension to the Infrastructure, Applications, and Service Management IT teams, providing local technical knowledge, troubleshooting, and systems support. This role requires a solid technical background across a wide range of Firm technology solutions, including but not limited to end-user technology appliances (e.g., laptops and peripherals) along with the applications and services that run on them, office devices and end-points (e.g., network appliances, telecom/printer services), and conferencing capabilities (e.g., Audiovisual technologies). The combination of technical acumen with a relentless customer focus, communication skills, and a desire to help prevent/resolve issues enables the Senior IT Services Technician to deliver a gold-standard technology experience for the regional office(s) they support. Qualifications Education & Credentials College degree is strongly preferred, ideally in Computer Science, Information Systems, or a related technical discipline. Appropriate technical certification(s) are preferred (e.g., MCSE, Cisco CCNA) Knowledge & Experience M5+ years of relevant experience, ideally in a large Law Firm setting, a comparable professional services organization, or a legal information services provider. Proven experience with common Operating Systems and software (e.g., Windows 10 and later, Microsoft Office 365 / 2021) Proven experience in troubleshooting and repairing end user devices and appliances (e.g., PCs, Laptops, Printers) Experience with current PC imaging standards, hardware configurations, memory configuration techniques, and peripheral hardware and software. Experience with Audio Visual conferencing technologies (hardware and software.) Experience with routers, switches, and other networking equipment. Experience with secure LAN infrastructure, firewalls, and VPN technologies. Experience with remote systems such as Citrix. Experience with laptop lifecycle management. Knowledge and understanding of networking infrastructure and devices. Knowledge of telephone / voicemail system configuration and administration. Knowledge of software applications and installation, ideally those common to a global law firm. Knowledge of network topologies and protocols. Proven experience with common Operating Systems and software (e.g., Windows 10 and later, Microsoft Office 365 / 2021) Proven experience in troubleshooting and repairing end user devices and appliances (e.g., PCs, Laptops, Printers) Experience with current PC imaging standards, hardware configurations, memory configuration techniques, and peripheral hardware and software. Experience with Audio Visual conferencing technologies (hardware and software.) Experience with routers, switches, and other networking equipment Experience with secure LAN infrastructure, firewalls, and VPN technologies. Experience with remote systems such as Citrix. Experience with laptop lifecycle management. Knowledge and understanding of networking infrastructure and devices. Knowledge of telephone / voicemail system configuration and administration. Knowledge of software applications and installation, ideally those common to a global law firm. Knowledge of network topologies and protocols. Duties and Responsibilities Supports the IT Regional Manager to uphold the local IT experience, delivering a service that is both responsive to identified incidents and proactive in continuously improving the Firm's technology solutions. Serves as an extension of the Firm's IT Help Desk, leading L1 / L2 support at a local level for regional staff and providing continuity in escalation support with other IT service and solution teams. Leads the response for IT service and support calls in regional offices, providing technical support for local staff. Diagnoses and resolves technology problems reported by end-users in a timely manner. Manages the lifecycle of regional technology, both for end-users as well as the Firm's offices and facilities. Configures and deploys end-user and office devices, including but not limited to laptops, printers, and handheld devices as an extension of the centralized Desktop Services team. Participates in identifying and supporting delivery of proactive maintenance and upgrades to Firm appliances and systems in partnership with IT solution owners. Performs miscellaneous technical support tasks and special technical projects as assigned by the Regional IT Manager. Supports the technology-related needs of Facility upgrade projects. Leads the identification of continuous improvement opportunities for tiered support services in coordination with Regional Management and centralized IT teams. Supports the measurement and reporting of services to evaluate effectiveness and demonstrate value to the Firm. Participates in identifying known technology problems, partnering with IT teams to both remediate and document knowledge articles to prevent issues from arising in the future. Participates in administrating, monitoring, troubleshooting, and supporting the Firm's regional endpoints, appliances, and devices. Serves as an extension of the centralized AV team as needed to enable Firm collaboration and conferencing. Maintains departmental records in accordance with policies and procedures. Submits all required paperwork and reports accurately and on time. Operates well without specific direction and close supervision, supports junior staff as applicable / needed. Manages maintenance contracts with various vendors as an extension of the Regional IT Manager. Works well as part of a team on technical projects. Recognizes the importance of effective client service and presents the Firm in a positive light. Successfully sets priorities, performs tasks in an orderly fashion, and meets time deadlines. Keeps scheduled appointments, reports for work on time, and maintains good attendance with valid reasons for absences. Maintains personal appearance and conduct appropriate for a professional services environment at all times. Stays current with changing priorities; willing and able to take on new tasks and responsibilities and learn new technology. Work Conditions Based in an assigned regional Firm office. Core hours of 8:30 am-5:00pm, Monday-Friday; in-office with occasional on-call availability. As with all positions, the Senior IT Services Technician will be required to perform other duties as deemed necessary and assigned by the Regional IT Manager or Firm Management. *Position requires access to equipment, software, or technology that is subject to U.S. export controls. To be granted access pursuant to US Export Control laws, candidate must be either (a) a United States citizen or national; (b) a person lawfully admitted for permanent residence of the United States (i.e., “Green Card” holder); or (c) an INS-approved refugee or asylum holder who has applied for naturalization within six months of the date the individual first became eligible; and if not yet naturalized, is still actively pursuing naturalization if 2 years have passed since the date of application to be granted access pursuant to US Export Control laws. Candidates will be required to submit appropriate documentation to determine whether access can be granted before proceeding further through the application process. **$80,300.00 - $113,000.00, plus overtime and bonus. (DOE)

Information Security Risk Assessment Senior Analyst This is an exciting opportunity to join a growing global company in the cloud-based software industry! As a Security Risk Assessment Sr. Analyst, you will support the Information Security Risk Management Program which is part of the organization's InfoSec Governance, Risk, and Compliance (GRC) team. Responsibilities: Conduct security risk assessments to identify, score and document potential risks from threats and vulnerabilities within the organization's infrastructure and applications. Perform control effectiveness assessment by collaborating with cross-functional teams to understand technical implementations and assess control strength. Communicate identified security risks and their potential impact to stakeholders, including technical and non-technical audiences. Track and report on the status of risk remediation efforts, ensuring timely resolution and compliance with organizational policies. Maintain security risk register and ensure timely updates of the risk register. Contribute to performing risk aggregation and risk analysis to identify top risks and areas of focus/improvement for prioritization. Contribute to developing detailed reports and presentations on risk assessments, including identified aggregated top risks, risk treatment progress, trending and escalation. Ensure these reports are understandable to technical and non-technical stakeholders, including senior management. Actively contributes to the administration, maintenance and process improvements of the GRC risk assessment program. Requirements: Bachelor's degree in Computer Science, Information Security, or a related field. 5+ years of experience in security risk assessment, with strong background in cybersecurity and risk management, with hands-on working knowledge and experience in risk management frameworks such as NIST RMF, FAIR, and OWASP. Strong technical knowledge of security controls, including but not limited to access controls, encryption, network security, and vulnerability management. Demonstrated experience working within a GRC framework, with an understanding of regulatory and compliance requirements (e.g., PCI DSS, SOC). Experience with security risk remediation programs, including technical implementation and compliance considerations. Excellent communication skills, capable of translating technical concepts into actionable insights for both technical and non-technical stakeholders. Experience in identifying process improvements and enhancing operational efficiencies within security programs. Experience with GRC Risk Management tool including tool implementation will be plus Preferred Skills: Experience with security assessment tools and methodologies. Knowledge of cloud security best practices and technologies (e.g., AWS, Azure, GCP). Strong project management skills with the ability to prioritize tasks and manage multiple projects simultaneously. Certifications like PMP, CISSP, or CISM are a plus but not required.

Hybrid in either San Diego, CA OR Mountain View, CA (3 days on site per week) NO C2C Candidates Job Responsibilities: Develop and maintain ETLs from multiple distinct data sources using SQL and a custom data pipeline Build data load strategies based on functional requirements using technical best practices Pursue data quality, conduct data validation, troubleshoot data issues, and see issues to resolution Interview data consumers to understand requirements, develop functional specifications, and complete delivery of new data pipelines Seek opportunities to improve the data pipeline and platform, and work with Data Engineers to prioritize, develop, and test these improvements Communicate with business data analysts across organization to answer technical and functional questions and enable them to access and interpret the data we provide Required Skills: 5+ years of experience working on ETL/data pipelines to support analytics use cases Advanced SQL and data warehousing knowledge Expertise working with big datasets and optimizing MPP databases and Hive queries Familiarity with AWS (Redshift, Athena, and AWS core concepts) Tableau dashboarding experience PySpark experience Clickstream data experience

Job Title: Fleet Operations Analyst Duration: 18 Months (+possible extensions) We are seeking a Fleet Operations Business Analyst I to join the Sales Analytics Operations department. This role will report to the Sr. Manager, U.S. Fleet Operations. Summary/Job Purpose: The primary role of the Fleet Operations Business Analyst is to analyze the performance of the company's fleet of vehicles and provide recommendations for maximizing efficiency and profitability. This role is responsible for managing key functions essential to the success of fleet operations, including fleet and driver administrative support, metrics and reporting, process design and improvement, research and analysis, and performance benchmarking. Additionally, the analyst will track action plans, conduct strategic assessments, monitor vendor performance, and ensure driver compliance with fleet policies and company guidelines. Essential Duties and Responsibilities: Administration of fleet program services including toll, fuel, collision, and violations reimbursement programs. Onboard and off-board of fleet drivers, field, and campus-based employees, including third-party closeouts. Utilize strong analytical skills and financial acumen to collect, interpret, and report on data related to fleet operations, identifying opportunities to reduce costs and improve efficiency. Communicate effectively, providing detailed fleet performance reports and recommendations for improvement. Implement and maintain fleet policies and procedures. Ensure the accuracy of the fleet vendor database, including periodic vehicle inventory audits and compliance with driver/secondary driver eligibility requirements. Assist the Fleet Manager with budget tracking and expense management activities related to fleet operations. Foster strong internal relationships and collaborate effectively with colleagues across departments. Perform additional duties as assigned by the Fleet Operations Manager. Qualifications: Proven experience as a business or operations analyst, or in a similar analytical role. Knowledge of fleet operations and management is preferred. Strong analytical and problem-solving skills. Proficiency in Microsoft Office Suite. Excellent communication and report writing skills. Strong attention to detail. Bachelor's degree in Logistics, Business Administration, or a related field.

Sunlune.us is a cutting-edge semiconductor company that has state-of-the-art cryptocurrency mining hardware (Ethereum and Bitcoin) as well as AI and large language model (LLM) inference acceleration. As we expand our R&D operations with a new center in Silicon Valley, we are looking for a skilled IT Manager/Operator to lead and manage our IT infrastructure. Role Overview: The IT Manager/Operator at Sunlune.us will play a key role in setting up and managing our IT infrastructure to ensure smooth, secure, and high-availability operations. You will be responsible for ensuring VPN services, security, and operational reliability across our global R&D teams. This role requires a balance of strategic IT planning, hands-on technical support, and security management. While immediate support for GPU-based AI model fine-tuning and inference is not a priority, it may be required down the road as we scale our AI operations. Key Responsibilities: • IT Infrastructure Setup & Management: • Design, implement, and manage IT infrastructure that meets the needs of the R&D center, including high-availability systems, secure network configurations, and containerized development environments. • Manage cloud-based services (Google Workspace, collaboration tools) and ensure integration with platforms like Lark Suite, JIRA, GitHub, or GitLab. • Set up and manage secure VPN services to support international collaboration with our China-based R&D center. • Proactively assess and plan for future needs, including potential GPU resources for AI workloads. • Operations & Support: • Provide hands-on IT support for hardware, software, networking, and containerized development environments (Docker, Kubernetes). • Ensure all systems are designed for high availability, with redundancy and failover strategies in place. • Troubleshoot and resolve technical issues, ensuring minimal downtime for R&D operations. • Security & Compliance: • Implement and maintain robust security measures, including firewalls, VPNs, encryption, and access controls to protect sensitive R&D data. • Monitor network security, deploy intrusion detection systems (IDS), and manage endpoint security. • Ensure compliance with industry standards, regulations, and internal policies, with a focus on protecting intellectual property and data integrity. • Cloud & SaaS Management: • Optimize the use of cloud services and SaaS-based collaboration tools to support the R&D team's workflows and project management. • Evaluate and integrate new SaaS tools as needed for continuous improvement. • Collaboration & Communication: • Act as the IT liaison between local and remote teams, ensuring seamless communication and system integration across different geographies. • Work closely with AI toolchain, firmware, and SDK teams to support their technical needs. Qualifications: • Technical Expertise: • 5+ years of experience in IT management or system administration, with a focus on secure and high-availability environments. • Experience with VPNs, firewalls, network security, and cloud-based solutions (AWS, GCP, Azure). • Proficient with containerization technologies (Docker, Kubernetes) and collaboration tools (Google Workspace, Lark Suite, JIRA, GitHub/GitLab). Operational Skills: • Proven track record of managing IT operations in fast-paced R&D environments. • Strong problem-solving skills, with the ability to troubleshoot and resolve hardware, software, and networking issues efficiently. • Security & Compliance: • In-depth knowledge of cybersecurity best practices, including VPN security, firewalls, data encryption, and intrusion detection systems. • Experience in ensuring high-availability systems with redundancy and failover strategies. • Communication & Leadership: • Ability to collaborate effectively across teams and geographies, including international R&D centers. • Strong written and verbal communication skills, with the ability to explain technical issues clearly. Why Join Sunlune.us? • Be part of a growing and innovative company shaping the future of AI and semiconductor technology. • Work in a collaborative, forward-thinking environment with ample opportunities for career growth. • Competitive compensation and benefits package. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Field Service Technician I Contract to Hire San Francisco, CA Area **This role requires use of a personal vehicle and travel around the Bay Area Synergis' client, a leading healthcare organization providing timely, accessible and high-quality on-demand care to their patients, has engaged us in a search for a Field Service Engineer to join their growing team. The Field Service Engineer will be tasked to deliver exceptional customer service while being responsible for the implementation and support at each of our client's care facilities in your market. This position will be working in a fast paced and sometimes stressful environment with a focus around agile and rapid deployment. This will include hardware and software troubleshooting, network and systems operations and telecommunications support. Field Service Technician I | Background and Scope Professionally represent IT to the market using a Single Point of Contact mindset. Provide service and customer support via Phone, Chat, Email and In-Person field visits. Troubleshoot technology problems reported by users. Responsible for preparatory work and implementation of projects and new site rollouts which includes meeting vendors, site visits, installing equipment and testing/turn up through to first day support. Implement and support servers, VMs, desktop computers, printers, routers, switches, firewalls, phones, smartphones, software deployment, security updates and patches. Build relationships and trust with Peers, Market Leadership, Leads, and Staff Cooperate with technical teams and share information across the organization Assume responsibility for customer satisfaction assuring excellent relations Comprehend customer requirements and make appropriate recommendations/briefings Perform all on-site activities related to installation, repair, maintenance, and decommissioning Clear and effective written/verbal communications skills, with an emphasis on tracking and documenting details in applicable systems. Manage a dynamic workload with competing priorities. Adapt to a constantly changing environment; flexibility to work extended hours and weekends if needed, occasional travel required. Operate vehicle in a safe manner Proficiency in the Microsoft Office suite (Excel, Word, Outlook, Teams and PowerPoint) Knowledge of hand tools and proper usage, including a digital multimeters and network testers Provide feedback and leadership to team members to lead them effectively and help grow them for greater responsibilities. Field Services Technician | Requirements Associates Degree or equivalent work experience (HS Diploma required) 3+ years of recent and proven experience as a field services engineer required 3+ years of successful customer service experience required In depth knowledge and experience with server and desktop operating systems such as: Windows Server 2016 Windows 7/10 Mac OS Thorough knowledge of the network, host and application technologies, particularly in a healthcare environment. Knowledge of Citrix VMs and ability to navigate Basic knowledge of Active Directory ITSM (Information Technology Service Management) knowledge and understanding Familiarity and experience with healthcare regulatory compliance and reporting bodies (HIPAA, PCI, etc.) Ability to travel and work according to a changing schedule. Excellent time management skills. Ability to problem-solve, troubleshoot, and repair equipment Thirst for knowledge and ability to learn new skills and concepts quickly Exceptional Customer Service and Training skillset Field Service Technician | Preferred: Computer / Networking Certifications while not required is strongly preferred CompTIA A+ preferred CompTIA NET+ preferred Any knowledge of MDM (Mobile Device Management) would be preferred but not required Field Service Technician | Other: Demonstrate a legal ability to work within the United States via I9 verification. Ability to work for any US based company without sponsorship Local Travel in and around the respective San Francisco region. May be required to support locations out of state on occasion About Our Client Our client's connected care model and partnership with leading health systems, as well as its team members' mission to provide unparalleled experiences has ensured that they continue to be a leader in the on-demand care sector. Our client partners with 11 major health systems across the country to provide customers with high-quality, non-life-threatening care when and where they need it most, both virtually and in conveniently located centers deeply embedded within its communities. The hourly pay rate range for this position is $35-$42/hour (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits. Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. For immediate consideration, please forward your resume to ********************* If you require assistance or an accommodation in the application or employment process, please contact us at *********************. Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at *******************

Role: IT Infra Operation Manager The Infra Operation Manager as a technical expert leads operations and projects around Network, Servers, Storage, Virtualization, Security, and Data Center operations for complex systems in large global and multi-office Enterprise infrastructure. Additional responsibilities are to include however not limited to the following: Responsible for the installation and configuration of new software and hardware, including the server network and devices Responsible for operating and monitoring network and system performance, IT system operations, and storage utilization. Plans for necessary hardware or software upgrades to support system growth. Oversee and provide support with escalated helpdesk requests. Leads a team of network and systems engineers, and coordinates with different departments. Mentors team members and educates users. Maintain strong technical documentation Implement, operate, and maintain company security standard Supporting automation initiatives Flexibility to work with Asia/Brazil Time zones Other duties and projects as assigned Job Requirements: Education: BS degree in computer science or related field Current Cisco, VMWare, or Microsoft Certification desired Experience: 9~12 years of experience working in the information technology sector Scripting/Power Shell and Automation desired Skills: Excellent verbal and written communication skills Ability to manage own time effectively and to be prompt and punctual Experience in working effectively within a team and collaborating with others to achieve a goal Demonstrable ability to think around issues and look at the wider picture to provide solutions through a variety of problem-solving techniques Drive, self-motivation, and ability to work alone Ability to produce management information reports from ITSM systems Installation, Configuration, and troubleshooting of the Network/PC/Laptops/Mobile, Servers, Backups, and VMware Strong Experience in Configuration & Troubleshooting of Windows 2019/2022 Servers and Windows 10/11 Knowledge of Active Directory, Group Policy, DNS and DHCP, RAID types, Skype for business, servers and virtualization Resolve issues with Office 365, Email, skype for business, Mobile device management Working Knowledge of Networking (TCP/IP), LAN/WAN systems, LAN protocols, VPN/SSL solutions, and Antivirus/Malware solutions. Experience in performing daily tasks like monitoring Backups and Restores of critical data Enthusiastic about learning new technologies (Problem Solving) Proven ability to contribute to the analysis and fix IT problems. (Teamwork) Work with teams globally to implement large-scale IT initiatives. (Listening Communication Skills) Leads through listening to others and articulating clear, compelling messages

Job Type: Contract Urgently seeking a Salesforce SOX and SOD Analyst, preferably with a background as a Salesforce Administrator. The professionals suitable for this role will play a pivotal role in ensuring that Salesforce systems adhere to SOX and SOD Compliance Standards. The ability to communicate cross-functionally, monitor internal controls, and maintain thorough data documentation in relation to SOX and SOD is pivotal for this role. Key Responsibilities: SOD User Role definition, and documenting changes related to SOD with business partners Coordinate SOD implementations with all relevant departments and parties After SOD implementation, conduct review of Salesforce configurations to ensure SOX and SOD compliance Identify SOD conflicts and resolve them in a timely manner Work with SOX auditors and provide support, based on documentation Establish reporting mechanism, and generate regular reports on SOX and SOD compliance status within Salesforce ecosystem Qualifications: Bachelor's degree in Computer Science, Information Technology, a related field, or equivalent field experience Salesforce Administrator Certification, and proven track record as a Salesforce Administrator Comprehensive understanding of Sarbanes-Oxley Act and Segregation of Duties Understanding of Salesforce/SOX auditing processes If you're interested in this role facilitated by InterEx, please apply to the LinkedIn posting, or reach out to Hannah on LinkedIn for further questions.

Are you a natural problem solver? You're going to be apart of a tightly knit Desktop Engineering team, where you're going to get exposure to a range of technologies, and get ownership over them. You can expect to be working with some of the brightest minds in their respective fields, in an environment where entrepreneurial and solution-oriented thinking is the norm. While this position will see you covering all levels of support a forward-thinking approach to proactive implementations and upgrades is encouraged to improve the user experience. You will be working with all users across the business including Executives, so the ability to provide a “White-Glove” service will be expected. Strong knowledge of Windows operating systems, the Microsoft Office Suite, and DNS/DHCP will be important for this role, and any experience with end point managers such as Jamf or Intune. This team is hiring across a wide range of experience levels, with starting salaries between $70K - $110K, in addition to company benefits such as life and medical insurance, you will be rewarded generously for your contribution. Want to make a difference? Get in touch. No up-to-date CV required.

Job Title: IT Operation Specialist Duration: 3 months Pay rate: $35-$40/hr on W2 Provide advanced technical expertise as the escalation point for the helpdesk requests and step in for customer service conversations Brainstorm, create and modify new and current IT Ops Helpdesk processes as well as update documentation for increased efficiency Execute on projects that improve the Helpdesk experience for our internal employees and IT team. Work cross-functionally with departments to meet company goals and objectives Partner with vendors to maintain high standards with processes, procedures and tools. Work onsite in San Francisco in a hybrid role capacity Skills: Project focused thinker, who is able to think on a high level and work with team members to comprehend multi-faceted projects Advanced technical background in Mac and Windows computer troubleshooting Strong technical understanding of SaaS tools and the core systems (OKTA, LDAP, etc.) used in a new hire onboarding Strong customer service skills, including VIP support Ability leading multiple initiatives to drive results Ability to travel when needed (both domestically and internationally) Must be able to take supervisory direction, change priorities based upon business needs and work independently when required as well as know when to bring issues and questions to the management team for direction and support. Proficiency in Zendesk

Title: IT Asset Technician Type: Contract to hire The IT Asset Management Technician follows procedures and defined processes pertaining to the organization's IT assets (ie., hardware) throughout their life cycle, from acquisition to final disposition. Duties may include, but are not limited to, asset tagging and securing equipment, entering asset tracking information into the organization's management system, performing periodic inventory discovery and audits, preparing asset kits for shipment, receiving returned assets, physical hardware inspection, performing OS imaging and configuration, software installation, license management and preparing assets for retirement. Responsibilities Record new assets and de-activate asset records in client's asset management system Adhere to organization's IT asset life cycle strategy and processes Collect necessary information for asset deployment including recipient shipping details, software application and special configuration needs Deploy OS image builds to PC devices and perform post image system configuration Package IT equipment for shipment, generate shipping labels and oversee carrier pickup in line with deployment SLA targets Inspect returned PC devices for proper operation, track asset status in the asset management system and perform physical cleaning before placing in inventory Organize stock of IT equipment in the organization's asset depot and warehouse Generate key monthly tracking metrics and reporting including but not limited to: Assets in inventory along with new / used equipment received Asset requests received and resolved Assets out of warranty / due for replacement Team monthly performance metrics Asset inventory retired / recycled Software license usage / availability Document incidents and requests in a ticket management system and follow-up daily Achieve target positional Key Performance Indicators (KPIs) monthly Stay current on and adhere to the organization's established policies, procedures, documentation and technologies key to long-term success Qualifications 3+ years of hands-on desktop support or IT asset management experience Experience with image deployment methods such as PXE Boot Windows Pre-provisioning Microsoft Intune and Autopilot Knowledge in Microsoft Windows desktop operating systems Knowledge of Active Directory and device account changes Technical aptitude with strong PC and mobile device literacy skills Self-starter with a desire to learn and that works well in a team environment Strong written and verbal communication skills; attention to detail Ability to follow, adhere to and offer improvement to documented processes