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Information technology analyst jobs in District of Columbia

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  • IT Help Desk Analyst

    Bernstein Management Corporation 3.8company rating

    Information technology analyst job in Washington, DC

    Bernstein Management Corporation (BMC) has been a regional leader in real estate management for 70 years. BMC's investment affiliate is a fully discretionary, private real estate fund with assets valued at over $2.0 billion, low leverage and significant capacity to make additional investments. Focusing exclusively on the Washington D.C. metropolitan area, the portfolio currently includes 90 properties representing over 5,800 residential units and 4.0 million square feet of commercial space including office, retail and industrial assets. BMC's team of over 250 industry professionals manage the portfolio with a hands-on, vertically integrated approach. For more information, visit bmcproperties.com. The Help Desk Analyst provides hands-on, frontline technology support for both corporate and property management teams, ensuring reliable and responsive service for systems that drive daily operations across the portfolio. This role is responsible for triaging, troubleshooting, and resolving issues involving hardware, software, networking, and property systems - while maintaining strong, service-oriented relationships with users at all levels. Key Responsibilities Serve as the first point of contact for IT support across corporate and property locations via phone, email, and ticketing system. Diagnose and resolve hardware, software, and network issues, escalating when appropriate to senior IT staff or vendors. Support core business platforms including Microsoft 365, Conferencing Technologies, Teams Phone, SharePoint, and Yardi. Manage new hire setup, equipment provisioning, and onboarding in coordination with HR and Facilities. Maintain accurate ticket updates, asset records, and troubleshooting documentation. Perform user account management tasks (password resets, group membership, license assignment, and access requests) within Microsoft Entra ID (Azure AD). Support and maintain endpoint devices: laptops, desktops, and mobile devices. Assist with basic network troubleshooting for ISPs, Meraki switches, firewalls, and access points. Coordinate with property technology vendors, including Surveillance, ISPs, and access control providers. Support vendor management activities such as ticket escalations, service requests, and billing coordination with Telco, ISPs, and other technology vendors. Identify and contribute to IT process improvement initiatives and ensure consistency with ITIL best practices. Participate in on-call rotation or scheduled after-hours maintenance as needed. Other duties as trained for and are qualified to do. Qualifications Bachelor's degree, or equivalent professional experience. 2+ years of IT help desk or technical support experience, ideally in real estate, property management, or multi-site operations. Competent with Windows 10/11, Microsoft 365, Teams, Teams Phone, SharePoint, and basic networking. Competent with Networking Infrastructure, Microsoft Entra ID (Azure AD) Competent with managing ticketing systems such as Ninja or Jira. Experience in managing or coordinating with third-party technology vendors (ISPs, surveillance, access control, property tech). Understanding of ITIL principles and process-driven service delivery. Excellent communication, customer service, and problem-solving skills. Working knowledge of property management systems (e.g., Yardi) preferred. CompTIA A+, Network+, or Microsoft 365 Fundamentals certifications are a plus. Key Attributes Service-oriented and approachable, able to build trust with non-technical users. Organized, reliable, and able to manage multiple requests in a fast-paced environment. Curious, proactive learners who seek to understand how technology supports property operations. Calm under pressure with a focus on timely, quality resolution. Able to effectively prioritize incidents and requests during triage. Work Schedule Full-time, standard business hours with occasional after-hours or weekend support for scheduled maintenance and property visits. Travel Periodic travel to local properties within the DC metro area. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for the successful performance of this job. Duties, responsibilities and activities may change at any time with or without notice. BMC's People First Commitment At BMC, we know that work/life balance is not just important, it's necessary. As a member of our team, your experience will be valued, and your hard work will be rewarded with a generous benefits package including paid time off, medical plan options, 401K match with immediate vesting, rent discount at BMC properties, paid volunteer leave, gym membership contributions, and company-wide social outings. The market-based pay range for this role is $65,000 - $75,000 (plus additional bonus incentives). The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant. Bernstein Management Corporation is an Equal Opportunity Employer, making decisions without discrimination on the basis of race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, genetic information or any other protected class, in accordance with applicable law
    $65k-75k yearly 8d ago
  • IT Operations Analyst

    Peraton 3.2company rating

    Information technology analyst job in Washington, DC

    Responsibilities Join Peraton in advancing the safety, efficiency, and modernization of the National Airspace System (NAS) through the FAA's Brand New Air Traffic Control System (BNATCS) contract. As a trusted partner to the Federal Aviation Administration, Peraton helps deliver the systems and services that keep our nation's skies safe and connected. We're looking for innovative professionals who thrive in mission-critical environments and are passionate about shaping the future of air traffic management. This is your chance to make an impact on one of the world's most vital transportation infrastructures, working alongside leaders in aviation, engineering, data science, and systems integration. At Peraton, you won't just support the mission - you'll define it. Help shape the future of U.S. airspace safety and efficiency. We are seeking a IT Operations Analyst to join our team of qualified, diverse individuals. The ideal candidate will ensure the availability, performance, and security of IT infrastructure and applications that enable FAA's mission-critical operations. This position offers an excellent opportunity to gain in-depth experience in federal contracting while supporting high-visibility aviation programs. In this position, you will: * leverage deep expertise in IT service management (ITSM), operations analysis, and systems integration to guide FAA modernization initiatives, optimize IT workflows, and reduce operational risk. * Proven ability to conduct trend analysis and predictive modeling for IT operations. * Analyze, optimize, and manage IT systems performance, availability, and capacity planning. * Oversee implementation and monitoring of IT service management (ITSM) processes. * Lead development of incident, problem, and change management workflows to improve IT reliability. * Collaborate with cybersecurity teams to ensure operational alignment with NIST RMF, FISMA, and Zero Trust requirements. * Provide technical oversight of infrastructure, applications, and enterprise IT environments. * Develop and report on KPIs and performance metrics to FAA leadership. * Lead root cause analysis and post-incident reviews, implementing corrective actions. * Ensure IT operations support modernization programs and NextGen initiatives seamlessly. * Mentor junior analysts and provide guidance on IT operations best practices. Why This Role Matters The FAA is the cornerstone of aviation safety and innovation As an IT Operations Analyst you will ensure FAA systems run efficiently, securely, and without disruption-directly supporting air traffic safety, modernization programs, and federal compliance. Your leadership will shape how IT operations scale to meet future aviation demands, ensuring the FAA remains the global standard for aviation safety and efficiency. Qualifications Basic Qualifications: * U.S. Citizenship Required. * Must have the ability to obtain / maintain a Public Trust clearance. * Bachelor's degree and 12 years of experience or Masters degree and 10 years or or Associate's degree and 14 years' experience or HS diploma/equivalent and 16 years experience. * Expertise in IT service management (ITSM) frameworks such as ITIL. * Proven success managing enterprise IT systems in mission-critical environments. * Strong knowledge of systems monitoring tools, log analysis, and operational dashboards. * Familiarity with cloud and hybrid IT operations (AWS, Azure, GCP). * Background in system performance tuning, capacity planning, and availability engineering. * Experience with automation and orchestration tools (Ansible, Terraform, ServiceNow workflows). * Familiarity with enterprise monitoring platforms (Splunk, SolarWinds, Dynatrace, or equivalent). Preferred Qualifications: * Direct FAA or NAS configuration management experience. * Professional certifications such as ITIL Expert, CompTIA Advanced Security Practitioner (CASP+), CISSP, or AWS Certified SysOps Administrator. * Experience leading IT operations for FAA NextGen programs or aviation-related infrastructure. * Experience supporting federal IT environments, preferably FAA, DOT, DHS, or DoD. * Excellent communication and stakeholder engagement skills, with ability to brief senior leadership. * Familiarity with DevSecOps practices and integration of operations into agile workflows. * Experience with resiliency planning, disaster recovery, and business continuity operations. * Contributions to federal IT operations policies, standards, or industry working groups. #BNATC #BNATC #BNATC #BNATC Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range $104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
    $104k-166k yearly Auto-Apply 48d ago
  • Expert IT Analyst

    Versar, Inc. 4.4company rating

    Information technology analyst job in Washington, DC

    Who We Are: Headquartered in Washington, DC, Versar Global Solutions provides full mission lifecycle solutions for challenges faced by our government and commercial Customers in the natural, built, and digital environments. With nearly 2,000 team members around the world, and a rich legacy spanning more than 70 years, Versar Global Solutions delivers a broad array of planning, analysis and risk management solutions, project and program management, operations and maintenance services, and information technology applications for environmental management and remediation projects, mission critical facilities and installations, and in support of readiness and contingency operations. Who You Are: Versar is seeking a full-time Expert IT Analyst. *This position is contingent upon award. What You'll Do: Analysis requires consideration of alternative options to deliver recommendations for the best use of technology, in order to balance business needs against potential risks. This requires a thorough understanding of the integration between multiple technologies and/or business units, ensuring the problem or opportunity aligns with strategic goals and business objectives across multiple business domains. Lead analysis activities for large and complex projects and strategic initiatives (significant organizational change, high risk/cost/visibility, where the results impact several departments and even external stakeholders). On large projects, when functioning in a lead analytical capacity, will plan, prioritize and coordinate work assignments of others and are responsible for results by ensuring solutions meets standards and deadlines. Documentation of requirements, alternatives, recommendations, specifications, configuration changes, test scenarios and test results. What You'll Bring: Knowledge, Skills, and Abilities Proficient in analysis activities and capable of applying theoretical body of knowledge, including the ability to apply a variety of standard and advanced analytical techniques and tools. Extensive knowledge of business issues and processes as well as IT resources and enabling technologies. Ability to make decisions in accordance with established policies, guidelines and standards. Skilled in the use of advanced analysis, facilitation and consultative techniques and tools and the ability to apply them in multiple settings of significant complexity. Excellent verbal and written communication skills including the ability to effectively consult with stakeholders on a diverse range of IT activities. Strong organizational skills with the ability to multi-task, manage time effectively, and handle tight deadlines. Highly responsive to requested needs. Ability to work with confidential and proprietary information using utmost discretion. Qualifications and Special Knowledge Requirements Bachelor's Degree + 15 relevant years Information systems, business systems, management information systems, IT Management, other IT degrees are required. Engineering, math, and science degrees are acceptable substitute degrees. Formal certification in the area of expertise is desirable. Must be proficient in English, both written and verbal, to ensure effective communication and collaboration. Successful results of preemployment screenings, including federal background check, MVR, and drug screen. Comply with company drug and alcohol policy. Be authorized to work in the US or will be authorized by the successful candidate's start date. Compensation Expected Salary: $130,000 - $137,000 per year Versar Global Solutions is providing the compensation range and general description of other compensation and benefits that the Company in good faith believes it might pay and/or offer for this position based on the successful applicant's education, experience, knowledge, skills, and abilities in addition to internal equity and geographic location. The Company reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law. Location Requirements The position will primarily work onsite . The position is located in Washington, DC area. EEO Commitment Versar Global Solutions is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Versar Global Solutions complies with applicable state and local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Versar Global Solutions expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, marital status, amnesty, or status as a covered veteran. Improper interference with the ability of Versar Global Solutions employees to perform their job duties is not tolerated. #LI-FH1
    $130k-137k yearly Auto-Apply 60d+ ago
  • IT Security Analyst / Assessor

    Nxtkey 3.9company rating

    Information technology analyst job in Washington, DC

    NXTKey Corporation has been delivering Information Technology, Information management, Information Assurance (IA) and cybersecurity solutions to US Federal Government since 2005. NXTKey Corporation is an agile Small Business that places emphasis on teamwork and partnership with our clients to produce optimum contract performance. We have refined our solution from experience supporting highly complex Department of Justice (DOJ) environments such as United States Marshals Service (USMS), Justice Management Division (JMD), Office of Justice Programs (OJP) and Federal Prison Industries (FPI). Our depth of experience allows us to provide IT security support for a wide range of IT General Support Systems (GSS) and major applications (MAs) within the Federal Enterprise and following the guidance in the Federal Enterprise Architecture (FEA) and information systems security support services in accordance with OMB Circular A-130, NIST guidelines and standards, as well as other federal policies and regulations. Job Description Information System Security Analyst duties include: Perform Certification & Accreditation (C&A), System Assessment & Authorization (SA&A) as part of NIST SP 800-37 Risk Management Framework (RMF) system and application accreditation Prepare Vulnerability Scanning test plans, coordinate testing, and conduct scans using Nessus, Foundstone, WebInspect, Hailstorm and other scan applications Analyze vulnerability scan results for validation and root cause Technical support in the areas of vulnerability assessment, risk assessment, network security, product evaluation, and security implementation. Responsible for the design and implementation of security solutions to protect the confidentiality, integrity, and availability of sensitive information. Provide technical evaluations of customer CM and CMI solutions and provide security recommendations. Participate in the design of information system business impact analysis, system categorization, contingency plans, privacy documents, and other system security documentation to maintain appropriate levels of protection and meet requirements for minimizing operational impact to the enterprise. Conduct testing and audit log reviews to evaluate the effectiveness of current security measures. IT Security Control Assessor needs to possess the following skills: 5+ years of experience conducting security control assessment of all NIST 800-53 controls Knowledge of NIST 800-53 security controls and required documentation. Conducted security control assessments based on a Risk Management Framework approach. Familiarity with Cyber Security Assessment Methodology (CSAM) tool a plus Qualifications US Citizen Certification(s) in information technology (i.e. Security+,) BS degree in a computer or system science discipline from an accredited college or university. Working experience in Federal Government Contracts is a must. Active Public Trust Clearance (adjudicated within past 5 years) is a must. Additional Information All your information will be kept confidential according to EEO guidelines.
    $79k-108k yearly est. 3h ago
  • Information Technology Specialist (InfoSec)

    Department of Homeland Security 4.5company rating

    Information technology analyst job in Washington, DC

    View Common Definitions of terms found in this announcement. Organizational Location: These positions are located in the Department of Homeland Security, Immigration and Customs Enforcement, Office of the Chief Information Officer, in Washington, District of Columbia. These are non-bargaining unit positions. Summary View Common Definitions of terms found in this announcement. Organizational Location: These positions are located in the Department of Homeland Security, Immigration and Customs Enforcement, Office of the Chief Information Officer, in Washington, District of Columbia. These are non-bargaining unit positions. Overview Help Accepting applications Open & closing dates 09/29/2025 to 03/20/2026 Salary $142,488 to - $185,234 per year Pay scale & grade GS 14 Location Few vacancies in the following location: Washington, DC Remote job No Telework eligible No Travel Required 25% or less - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential None Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Confidential Drug test Yes Position sensitivity and risk High Risk (HR) Trust determination process * Suitability/Fitness Financial disclosure No Bargaining unit status No Announcement number CIO-120807071-DHA-SLW Control number 846795900 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens. Duties Help As an Information Technology Specialist (InfoSec), at the full performance level, you will perform the following duties: * Implement higher-level security requirements such as those relating from laws, regulations, and presidential directives. * Integrate security programs across disciplines. * Develop long-range plans for IT security systems that anticipates, identify, evaluate, mitigate, and minimize risks associated with IT systems vulnerabilities. * Resolve integration issues related to the implementation of new systems with the existing infrastructure. * Review proposed new systems, networks, and networks software designs for potential security risks. Requirements Help Conditions of employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. * You must successfully pass a drug screen. * Males born after 12/31/59 must certify registration with Selective Service. * Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement. * Probationary Period: This is a full-time permanent position (Career/Career-Conditional appointment). Upon appointment to this position, you may be required to serve a one-year probationary period. Qualifications Limit your resume to 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. Basic Qualifications: In order to meet basic qualifications for GS-2210 positions, individuals must have IT-related experience demonstrating each of the competencies defined below: * Attention to Detail: Is thorough when performing work and conscientious about attending to detail. * Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. * Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. * Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Your application package must demonstrate this experience. Examples of demonstration include: * Attention to Detail: Meticulous; thoroughly reviews and proofreads various IT related data/information; dedicates focus to accomplish tasks that are complete, precise, and accurate to a given IT situation. * Customer Service: Works with clients and to assess IT needs, provide expert technical information or assistance, resolve complex or non-routine problems, or satisfy expectations; knowledge of available products and services; committed to providing quality IT products and services. * Oral Communication: Expresses technical information to individuals or groups effectively, considering the audience and nature of the information makes clear and convincing presentations; listens to others, recognizes potential miscommunication, attends to nonverbal cues, and responds appropriately. * Problem Solving: Identifies IT related problems using a variety of materials or sources; gathers and applies technical information to determine accuracy and relevance to moderately complex problems; uses sound judgment to generate and evaluate alternatives; makes decisions or recommendations that influence IT policies or programs and applies new developments to previously unresolved problems. Specialized Experience: In addition to demonstrating the basic qualifications listed above, applicants must also demonstrate possession of specialized experience. You qualify at the GS-14 level if you possess one (1) year of specialized experience equivalent to the GS-13 grade level performing duties such as: * Applying new information technology security developments to ensure current guidelines are updated accurately. * Applying project management principles and methods to gain an overview knowledge of future IT enterprise infrastructure. * Processing engineering concepts to comply with organizational standards. * Leading implementation activities. * Assessing new systems design methodologies to improve software quality. Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement. Education This job does not have an education qualification requirement. Additional information This announcement is to create an inventory of qualified applicants. Cut-off dates for referral to hiring managers for selection consideration will be established as needed by the agency. The first cut off for consideration is 30 days. Due to high volume of applicants, not all applicants will be considered. This position is at the full performance level. E-Verify: DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. Suitability: If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation for confidential as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. Note: One or more positions may be filled using this vacancy announcement. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions. A student loan repayment incentive may be available, in which case a service agreement will be required. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet. Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). Staffing Policy View information on veterans' preference. Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not ICTAP eligible. View information about ICTAP eligibility on OPM's Career Transition Resources website. To be considered eligible under ICTAP, you must be placed in the well qualified category for this position. In addition, you must submit the supporting documents listed under the required documents section of this job announcement. Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help * Resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications. * Are you a veteran? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide documentation that demonstrates preference eligibility. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. View more veterans' information. * Are you claiming special priority selection rights under the Interagency Career Transition Plan (ICTAP)? If so, submit a copy of your agency notice, a copy of your most recent performance rating, and a copy of your most recent Notification of Personnel Action (SF-50) noting your current position, grade level, and duty location. * Are you a current or former federal employee? Submit a copy of your most recent SF-50, Notification of Personnel Action that demonstrates your eligibility for consideration, e.g., length of time you have been in your current grade; your highest grade held; your current promotion potential and proof of permanent appointment if applying based on an interchange agreement. Examples of appropriate SF-50s include promotions, within-grade increases and accessions. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: Position title, type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee), agency and beginning and ending dates of appointment.
    $142.5k-185.2k yearly 47d ago
  • Operations Support Analyst

    The Columbia Group 4.2company rating

    Information technology analyst job in Washington, DC

    The Columbia Group (TCG), is a technical services support company which has a successful 50+ year history of providing the United States government with financial management support services, information technology, program management, acquisition, logistics management, engineering, and design. As a full-time employee of TCG, you will receive a comprehensive benefits package to include a quality health insurance program (medical, drug, vision and dental) for you and your family, group life insurance, group short and long-term disability insurance, a 401K profit sharing retirement plan, and professional development opportunities. You will accrue 'Paid Time Off' (PTO) to be used towards vacation or sick leave, in addition to receiving eleven (11) paid federal holidays. We are seeking Mid to Senior Level Operations Support Analysts to join our team in the Washington, DC Metropolitan Area. Upon award, the ideal candidate will: * Provide daily analytical and program management support to senior level executives. Operations Support is responsible for overseeing event preparation and correspondence support for key industry events, supporting change/transformation efforts (i.e., Gap analysis, stakeholder interviews, situational reports, etc) for large programs, and coordinating responses to technical specification and guidance documents related to credentialing and identity management. * Provide statistical (descriptive) analysis as required and ad hoc reporting to senior officials as required. * Lead small and medium sized projects as required. Position Requirements Required Education: * Mid - Bachelor's Degree in Math, Science, Engineering or related field; The Government will accept minimum 10 years of professional experience related to the labor category in lieu of degree requirement. * Senior - Bachelor's Degree in Math, Science, Engineering or related field. Required Experience and Skill: * 5-10 years of related professional experience based on career level showing proficient and competent skills while performing complex tasks independently and completes assigned tasks on time and to a standard that is satisfactory or better. * Experience with MS Word, MS Excel, ERP, PBIS, NEPS, and EDW accounting systems. * US Citizenship Required. * Active DoD Secret Clearance Required. Preferred Education and Experience Level: * Mid - Master's Degree in Math, Science, Engineering or related field. * Senior - Master's Degree in Math, Science, Engineering or related field. * 7-12 years of related professional experience based on career level. * Demonstrated experience training other data analytics contractors to ensure their competency. * Supervisory skills to oversee other data analytics contractors to ensure their satisfactory support. Full-Time/Part-Time Contingent Position Operations Support Analyst Division The Columbia Group Req Number OPE-25-00001 Location Multiple Locations - See Job Posting for Details About the Organization We are a premier federal services company with a successful history of providing the United States Military, Department of Homeland Security, Federal Aviation Administration, and other departments / agencies of the federal government. We employ hundreds of professionals, providing client-focused solutions, across all armed forces, in multiple locations throughout the United States. EOE Statement We are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected Veteran status. This position is currently accepting applications.
    $53k-73k yearly est. 60d+ ago
  • IT Analyst

    Healthcare Legal Solutions

    Information technology analyst job in Washington, DC

    : Candidates will have to manage their workload, perform under pressure, and work well with the rest of the team. * Run programs to obtain information from client and payer systems * Troubleshoot program errors * Conceptualize new programs to improve operational efficiency * Translate programming ideas into clear instructions for developers * Prepare data-based reports for clients REQUIRED QUALIFICATIONS: * Either a BA in an IT-related field (e.g. computer science) OR relevant work experience * GPA of 3.0 or higher * Highly attentive to detail * Excellent organizational and time management skills * Project management skills * Creative problem-solver * Advanced knowledge of Microsoft Office, including Word, Access, and Excel (must know Pivot Tables) * Highly adept at using technology and learning new technologies PREFERRED QUALIFICATIONS: * Knowledge of a programming language (e.g. Java, Python)
    $71k-98k yearly est. 60d+ ago
  • IT Specialist(Data Lakehouse Architect)

    Washington D.C 4.5company rating

    Information technology analyst job in Washington, DC

    General Job Information We are excited in your interest to join DC Health (The District of Columbia Department of Health), a nationally accredited public health department (********************** Where our Vision is for Washington, D.C. to be the healthiest city in America. We believe that all people - no matter their race, ethnicity, gender identity, sexual orientation, education level, age, language, religion, ability, or geographic location - should have the opportunity to live healthy lives. DC Health is focused on providing the essential public health services (10 Essential Public Health Services) necessary to protect and promote the health of all people in all communities and remove systemic and structural barriers that have resulted in health inequities through the Core Competencies for Public Health Professionals (PH Core Competencies.) Bring your professional career to Washington, D.C., the most dynamic and diverse city in the country. Join us as you are appreciated, developed, and rewarded and play a vital role in DC Health achieving our Strategic Priorities and Values: We look forward to reviewing your candidacy, be well and good luck! Job Summary This position is located in the Department of Health (DC Health) within the Office of The Director, Office of Information Technology (OD-IT). DC Health promotes health, wellness, and equity across the District, and protects the safety of residents, visitors, and those doing business in the nation's capital. DC Health believes that all people - no matter their race, ethnicity, gender identity, sexual orientation, education level, age, language, religion, ability, or geographic location - should have the opportunity to live healthy lives. Integral to this role is a strong commitment to diversity, equity, and inclusion. The IT Specialist (Data Lakehouse Architect) is a Senior IT Specialist responsible for designing, documenting, upgrading, and enhancing an enterprise platform that can centrally store data (structured, un-structured, and semi-structured) from various critical applications, and systems for analysis and decision-making. The role requires hands-on experience with data ingestion, extraction, transformation, and loading (ETL), CI/CD pipelines, containerization, and Infrastructure-as-Code, as well as knowledge of IAM policies, security controls, data and cloud governance. The incumbent candidate for this position will have the unique opportunity to lead data lakehouse assessment, planning and development activities for the DC Health, working under the general direction of the Chief Information Technology Officer (CITO) and working closely with stakeholders to troubleshoot and resolve system issues affecting data access, integrity, performance, security and storage, and recommends integration architecture upgrades to improve data availability, recovery, and future systems resilience within the District. Major Duties and Responsibilities Incumbent serves as an IT Specialist, with primary responsibility for designing, documenting, upgrading, and enhancing enterprise data models to support critical applications and services. This role involves ensuring adherence to government laws and regulations, safeguarding information and computer systems, and troubleshooting and resolving application and integration-related issues. The role also involves defining infrastructure for application design and integration cloud-based systems, confirming application architecture capability and flexibility to support high availability web/cloud applications, and improving application architecture by evaluating emerging technologies and their applicability to business goals and operational requirements The incumbent also contributes to strategic plans, prepares action plans, implements production and quality standards, and collaborates with senior management to understand information requirements and prioritize development tasks. Additionally, the Application Developer/Integration Architect defines infrastructure for application and integration design, confirms application capability, and improves architecture by evaluating and implementing emerging technologies. Qualifications and Education Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. OR Individuals must have IT-related experience demonstrating each of the four competencies listed below: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers. 3. Oral Communication - Expresses information to individuals or groups effectively. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information. AND Specialized Experience: Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. To be creditable, one (1) year of specialized experience must be equivalent to at least the next lower grade in the normal line of progression. Licenses and Certifications None required. Preferred Qualifications: Certified DevSecOps Professional (AWS & Azure) Working Conditions / Environment The incumbent must be able to carry out official duties in a variety of settings and conditions. Routine work will occur primarily in an office setting. Other Significant Facts Employment Sponsorship: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa currently. Agency Wide Consideration: Qualified individuals that submit applications for this vacancy may be considered for other current open vacancies for which they qualify within DC Health. Tour of Duty: Monday - Friday 8:15am - 4:45pm Area of Consideration: Open to the Public Promotion Potential: No Known Promotion Potential Duration of Appointment: Career Service Term Appointment (not to exceed 13 months) Pay Plan, Series and Grade: CS-2210-14 Collective Bargaining Unit (Union): This position is in the collective bargaining unit represented by AFGE Local 2725 and you may be required to pay an agency fee (dues) through direct payroll. Position Designation: This position has been designated as Security Sensitive. Pursuant to section 410 of Chapter 4 of the D.C. Personnel Regulations; in addition to the general suitability screening, individuals applying for or occupying security sensitive positions are subject to the following checks and tests: * (a) Criminal background check; * (b) Traffic record check (as applicable); * (c) Consumer credit check (as applicable); * (d) Reasonable suspicion drug and alcohol test; and * (e) Post-accident or incident drug and alcohol test. Residency Requirement:(if applicable) If the position you are applying for is in the Career, Management Supervisory, or Educational Service at an annual salary of one hundred fifty thousand dollars ($150,000) or more, you must establish residency in the District of Columbia within one hundred eighty (180) days of the effective date of the appointment and continue to maintain residency within the District of Columbia throughout the duration of the appointment. EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.
    $150k yearly 11d ago
  • IT Operations Manager

    Amentum

    Information technology analyst job in Washington, DC

    Amentum is seeking an **IT Operations Manager** for a contract located in either the **Washington, DC** or **Huntsville, AL** area. This is a hybrid role which requires you to be located in one of these areas. You have excellent communication, time management, and detail-oriented skills, which you'll put to use overseeing and managing the end-to-end delivery of IT service and projects for operations, ensuring its alignment with ITIL approaches. _We are pipelining candidates for a future contract award._ Amentum is a leading provider of enduring support for the essential missions of the U.S. government, its allied partners and international organizations. With over 60 years of experience, Amentum supports the execution of complex and critical missions by providing global logistics and stability operations, technical services and national security solutions to customers around the world. Amentum has a workforce of approximately 50,000 people in over 80 countries on all seven continents and is headquartered in Chantily, VA **Responsibilities:** + Responsible for the delivery of IT service and projects for operations and ensures end-to-end delivery of services based on Government-approved ITSM processes. + Leads the analysis, planning, and implementation of ITSM initiatives in support of operations and ensure its alignment with ITIL approaches. + Identifies IT operational requirements + Provides day-to-day leadership and quality control + Provides expertise to continually improve the implementation of ITIL practices with the goal of exceeding performance objectives and reducing costs and schedule. + Ensures all devices and systems are configured and have installed the latest patches to meet all cybersecurity and operational requirements. **Minimum Requirements:** + At least 5 years of experience in managing Enterprise IT operations that's supported a large user base of 40,000+ users, including implementation of ITIL standards and principles + Current ITIL V4 Foundation Level Certification + Active TOP SECRET US Government Clearance. Note: US Citizenship is required to maintain a TOP SECRET Clearance. **Preferred Qualifications:** + ITIL V4 Strategic Leader Level Certification + Possesses a current certification in accordance with the DoD 8140 Cyber Workforce Framework (DCWF) at the Advanced level (such as CASP, CCNP, CISA, CISSP, CISM, CCISO) + At least 5 years of experience managing the device configuration and patch management for a large-scale Enterprise IT operation that's supported a large user base of 40,000+ users **Work Environment:** + This position is performed in a traditional office environment. **Physical Demands:** + While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; reach with hands and arms; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. **Compensation:** The annual starting salary for this position is between $180,000 - $220,000 annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits:** Amentum offers the following benefits for this position, subject to applicable eligibility requirements: medical dental and vision insurance, 401(k) retirement plan, life insurance, long-term and short term disability insurance, 15 days annually of paid time off, and parental leave. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .
    $180k-220k yearly 60d+ ago
  • Technical Operations Specialist roles

    CSSI, Inc. 4.0company rating

    Information technology analyst job in Washington, DC

    Responsibilities: * Review and validation of Safety Data used in SRM Panels. * Reviews, prepares and edits FAA SMS documentation to ensure compliance with FAA SMS requirements. * Communicate with FAA Facilities and other program offices. * Provide assistance to field facilities concerning Operational Risk Management (ORM) issues and share information with other program offices. Minimum Qualifications: * Bachelor's degree in math, engineering, or science plus a minimum of 15 years Technical Operations experience. * Educational Requirement: In lieu of an applicable bachelor's degree eight (8) years of relevant experience may be substituted Desired Qualifications: * Experience in Operational Risk Management (ORM). * Experience as an Airway Transportation Systems Specialist in multiple domains such as Communications, Surveillance, and Automation, as well as weather, navigation, environment, and power * Demonstrated knowledge in technology system interrelationships, and management of civilian or military automated aviation, navigation, and electronics systems. * Demonstrated experience with the FAA/ATO Safety Management System (SMS), to include SRMGSA requirements, including facilitation and/or participation on Safety Risk Management Panels, and implementation of monitoring plans. * Understanding of FAA safety data types. About CSSI: CSSI, LLC. has 30 years of experience working in complex, dynamic, safety critical systems supporting both government and commercial clients to address their toughest challenges, with efficient and low-risk solutions. Our collaborative work has improved the safety of transportation related human and systems infrastructure, increased the efficiency of the National Airspace System (NAS), and facilitated the modernization of both NAS and DoD systems and capabilities. Founded in 1990 and headquartered in Washington, D.C., CSSI employs nearly 200 employees throughout the country, helping customers across the United States and globally understand and implement the solutions to their biggest obstacles. For more information on CSSI, please visit ****************
    $75k-107k yearly est. 60d+ ago
  • Discovery IT System Administrator (Top Secret Clearance Required)

    Contact Government Services

    Information technology analyst job in Washington, DC

    Discovery IT System Administrator Employment Type: Full-Time, Executive-Level Department: Legal CGS is seeking a dedicated Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: The Contractor shall provide the following services to include but not limited to: * Contractor shall ensure the day-day availability of electronic discovery applications and related tools; * Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; * Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; * Contractor shall maintain security, backup, and redundancy strategies; * Contractor shall assist technical architecture design discussions; * Contractor shall liaise with vendors on behalf of OGC to address product issues; * Contractor shall develop and provide training for the end-users; * Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; * Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; * Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; * Contractor shall support the discovery application integration/migration activities; * Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; * Contractor shall have legal technology experience and knowledge of the EDRM; * Contractor shall assist in the implementation of e-discovery tools ( i.e. Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; * Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; * Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; * Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; * Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. * Health, Dental, and Vision * Life Insurance * 401k * Flexible Spending Account (Health, Dependent Care, and Commuter) * Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Phone: *****************Email: [email protected] #CJ $124,895.40 - $169,500.90 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $124.9k-169.5k yearly 60d+ ago
  • deskside support

    Artech Information System 4.8company rating

    Information technology analyst job in Washington, DC

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Distributed Client Services Location: WASHINGTON,DC Duration: 12 + Months (with possible extension) Job Description: • Must have excellent communication skills, they will be serving Executives. So previous executive serving experience is a plus.On-site problem determination and remedy of MS WIN operating systems errors. • Initial installation and re-loads of common PC applications and base images. • Desktop and laptop installation, discontinuance, relocation, upgrade and modification, etc. • Break/fix support. IMAC, data migration, pc refresh. Must have great communication skills/customer service skills Additional Information For more information, Please contact Shubham ************
    $48k-64k yearly est. 60d+ ago
  • Mid-Level IT Systems Analyst

    Nakupuna Companies

    Information technology analyst job in Washington, DC

    Nakupuna Consulting is seeking a Mid-Level IT Systems Analyst to join our team of talented consultants providing professional services to the senior leadership of NAVSEA 04's (Industrial Operations). This individual will work with a team in support of operations under NAVSEA 04. Responsibilities The following reflects management's definition of essential functions for this position. Management may assign additional duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Assist SEA 04 with the development, preparation, analysis and modification of documentation, briefings, white papers, metrics, etc. related to introduction of IT related and OPNAV/NAVSEA Tasking, IT Capital Planning, IT budgeting process, Clinger-Cohen Act compliance, Corporate Applications data base and legacy systems updates and maintenance, coordination of the aggregation of data from data calls both internal and external data calls of SEA 04. Assist SEA 04 with the development, coordination and introduction and administration of the NAVSEA/Navy Marine Corps Intranet (NMCI) implementation process. Specific activities shall include technical refresh support, order planning and development, evaluation of NMCI Contract Line Item Numbers (CLINs), metric creation and maintenance as well as monitoring NMCI performance/service levels as it relates to SEA 04. Interface with appropriate NAVSEA and SEA 04's points of contact to facilitate help desk and network administration functions. Provide support for SEA 04's conference room IT equipment to include VTC equipment. Provide System Administrator support for the SEA 04's integrated development environment (IDE), i.e., SEA 04's SharePoint site (requires MS SharePoint Certification). Provide Information assurance support to ensure compliance with DOD, DON, and NAVSEA rules, regulations and instructions for SEA 04, Front Office and Program Office Local/Wide Area Networks, Cloud computing, and Platform IT (PIT) systems. Provide end-user support for both hardware and software problems, in conjunction with NMCI support (NMCI Service Desk augmentation). Provide IT Government Furnished Equipment (GFE) asset management support, including asset deployments, end user assignment tracking, logistics support, tech refresh support, asset disposition, configuration management, and maintenance of SEA 04's internal IT asset management database. Support the SEA 04 personnel seating process by validating all IT requirements (e.g., assets, accounts, network connectivity), and supporting IT logistical actions. Provide information management support, including the monitoring, maintenance, and access management of SEA 04 information on NMCI Non-classified Internet Protocol Network (NIPRNET) and Secret Internet Protocol Router Network (SIPRNET) share drives, SEA 04 DON Tasking, Records, and Consolidated Knowledge Enterprise Repository (Enterprise Task Management Software Solution (ETMS2)) Alfresco Enterprise sites, SEA 04's IDE (currently SEA 04's SharePoint site collections), Corporate Data Management System (CDMS) LiveLink sites (including CDMS NOFORN). Provide NMCI user account management [NIPRNET, SIPRNET, Functional, Developer, and Unclassified Naval Nuclear Propulsion Information (NNPI)], including NMCI account creation/reactivation/deactivation/deletion actions, cryptographic logon (CLO) exception management, SEA 04 alt token management (SIPRNET, Functional, and Developer) coordination of required Move, Add, Change (MAC) requests with the SEA 00I (NAVSEA CIO) ACTRs. Support the SEA 04 electronic spillage process by ensuring prompt reporting and monitoring of NMCI cleanup efforts in concert with the SEA 04 Assistant Security Manager. Assist in preparation of draft point papers, correspondence, presentation material, guidance/policy documents, and procedures related to IT. Prepare and provide training to personnel on pertinent IT topics. Provide urgent and routine computer, wireless, and telecommunication customer assistance for all personnel. Support the implementation of Activity Chief Information Officer (ACIO) directives across SEA 04, and continuously improve information flow processes. Liaise with NAVSEA Command Information Office staff and NMCI contractors to improve processes, ensure precise and accurate information for data calls, and facilitate trouble call resolution. Assist in the data collection, development, organization, and presentation of SEA 04 IT budgets. Provide reporting support for SEA 04 Information Systems in the Defense IT Portfolio Repository (DITPRDON) and the DON Applications and Database Management (DADMS) system annual reviews. Support all Information System data calls for SEA 04. Develop reporting systems and standardize data call reporting and information gathering workflows in support of SEA 04 Information Systems data calls. Develop metrics for SEA 04 Information systems performance and status. Provide Risk Management Framework (RMF) validation services for SEA 04 sites, systems, and networks. Provide SEA 04 training/support in use of Electronic Mission Assurance Support Services, Vulnerability Remediation Asset Manager, DITPR-DON/DADMS, DOD Shipboard Non-Tactical ADP Program, and other registration/reporting Cyber sites as required. Provide support to Cybersecurity Workforce Program Manager for developing cyber workforce appointment letters, developmental training tracking, competency training tracking, and Workforce management reporting functions. Maintain a current portfolio inventory for SEA 04 Information Systems and Cybersecurity workforce personnel. Qualifications Skills/Qualifications: The ideal candidate is able to multi-task, is highly organized, has great attention to detail, and has some data analysis skills. Specifically, the ideal candidate will be familiar with and have experience with the following technical knowledge, skills, and abilities: SharePoint certification preferred Professional experience utilizing Microsoft Office suite of tools Knowledge of the DoD acquisition lifecycle processes Education and Experience: Bachelor's degree in information technology or scientific discipline. In lieu of a degree, additional 8 or more years of relevant work experience in engineering or scientific discipline. Five (5) years of professional experience in an information technology discipline Location: Washington Navy Yard, D.C. Five (5) days per week onsite. Clearance Requirements: Must be a U.S. Citizen with the ability to obtain a government-issued CAC and possess a Secret clearance. Physical Requirements: The ideal candidate must at a minimum be able to meet the following physical requirements of the job with or without a reasonable accommodation: Ability to perform repetitive motions with the hands, wrists, and fingers. Ability to engage in and follow audible communications in emergency situations. Ability to sit for prolonged periods at a desk and working on a computer.
    $70k-93k yearly est. Auto-Apply 46d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology analyst job in Washington, DC

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military
    $59k-85k yearly est. 60d+ ago
  • Business Analyst , Functional Analyst

    Mapjects.com

    Information technology analyst job in Washington, DC

    Mapjects is a leading centralized operations platform for small and mid sized business. The centralized portal contains ERP logistics components to suite the franchise business needs. Mapjects.com Clearview products provide one-click distribution, logistics and analysis products to enrich and visualize big data sets from warehousing, fulfillment, fraud detection, payment technology and b2b eCommerce. email resume to ****************** [currently, we are accepting GC and US Citizens only] Job Description Mapjects business analyst: In the first phase, this position is responsible for gathering and consolidating system requirements in a team environment. The Mapjects analyst will enquire and document the requirements based on client meetings, web technologies, features and determine the needed configuration settings. email resume (word, PDF) to **************** or ****************** with name and contact information. Develop requirements document Develop Use case documents Required Skills 2+ years of experience with Microsoft Office 2+ years of experience performing system requirements analysis, requirements design documentation Must be able to work both independently and as part of a team Desired Skills Familiarity with web-based applications Familiarity with the Software Development Life Cycle (SDLC) and the Waterfall or agile methodology Familiarity with bug and change request tracking tools Education - BS in an Information Systems or related field of study at Mapjects, we're a team of builders. This is a great opportunity to join a winning team. Mapjects offers a competitive compensation package with opportunities for growth and professional development. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Skills - Business Analysis - Functional Testing - Communicational skills Qualifications Some of the positions require work to be performed in DC, or VA Education - BS in an Information Systems or some equiv related field of study at Mapjects, we're a team of builders. Additional Information please email word copy of resume to ensure it has your contact information, and phone number to reach you. **************** or ******************
    $80k-112k yearly est. Easy Apply 60d+ ago
  • Sr. IT Support Specialist

    Veredus 4.4company rating

    Information technology analyst job in Washington, DC

    Senior IT Support Specialist Contract Washington, D.C. The Senior IT Support Specialist provides administration, supports, and troubleshoots personal computers, software, printers and associated peripherals in a managed network environment to ensure a reliable computing system for staff. Provides direct support to a wide variety of end users to resolve specific problems. Senior IT Support Specialist Principal Duties and Responsibilities: % of Time 40% Configures, installs, upgrades, moves, troubleshoots, and repairs PCs, laptops, printers, phones, and associated peripherals. Performs moves, adds, and changes of IT equipment as needed. Accepts delivery of equipment and supplies and performs necessary inventory and storage tasks. Maintains pool of loaner laptops and other equipment. Escalates and notifies other ITS staff as needed to resolve issues. 40% Diagnoses and resolves hardware and software problems for end-users in-person and on the phone. Documents solutions and procedures on the Intranet as needed. Monitors IT infrastructure and applications for service interruptions and security incidents. Assists ITS colleagues to resolve problems and implement solutions. Record all activities in ITS standard documentation and support systems. 10% Provides on-call emergency end-user support after-hours as scheduled. 10% Works to upgrade personal skills and knowledge, by attending courses and seminars and utilizing other approved learning tools. Senior IT Support Specialist Education/Experience Requirements: • Minimum four years experience providing desktop support on Windows operating systems in a managed desktop environment. • Minimum two years experience working with Active Directory. • At least one IT certification, MCDST, MCTS, MCP, MCSE or other certifications (such as A+, CCNA, HP) highly preferred. • Familiarity with enterprise imaging and updating tools. • The ability to work rotating shifts, providing on-call emergency end-user support after hours as scheduled. Knowledge/Skills Requirements: • Strong working knowledge of installing, configuring, and troubleshooting personal computers in a managed desktop environment. • In depth technical knowledge of enterprise applications. • Excellent problem solving skills • Ability to work well under pressure, facilitate solutions and meet deadlines and milestones for projects assigned. • Excellent oral and written communication skills, including an ability to deal with people at various levels. Ability to work rotating shifts and work with little or no direct supervision. Qualifications Trainer / Technical Writer Qualifications and skills: Bachelor's Degree or equivalent work experience; Sound understanding of the principles of training and business development; 2+ years of experience in training and/or technical writing; Demonstrated experience to work on multiple assignments at a time; Flexibility to work as needed to meet deadlines ; Demonstrated experience with Microsoft Office and Adobe products; Requires excellent oral and written communication skills; Strong command of the English language and grammar/publication styles; Ability to rework technical test for a broader audience; Experience in working with technical teams to create user manuals/guides/documentation is a MUST; Understanding of programming concepts, operating systems and/or networking; Knowledge of the Software Development Life Cycle Process; Creative and innovative; Good attention to detail; Team player. Additional Information Why Veredus? Candidates work with a professional recruiter whose average experience is eight years in the industry. That means they have intimate knowledge of the Information Technology industry and market trends-who is in demand now and who will be next. Your Veredus Recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and desires. They also counsel their candidates in resume writing, interviewing, and career planning so when there's a position you really want, you're fully prepared to get it. Additionally, Veredus provides the following benefits: o Medical Benefits o Consultant Lunches and Outings o Dental Benefits o Life Insurance ($20,000 benefit) o Vision o ATOP-Accrued Time Off Program o 401K o Consultant Web-Site o Name Plates o Care packages/Survival packs o Dedicated Consulting Services Representative
    $89k-114k yearly est. 60d+ ago
  • IT Specialist Senior - TS required to apply; Washington DC

    Bow Wave

    Information technology analyst job in Washington, DC

    Minimum 8 years experience required Responsibilities: The IT Specialist provides support to end users for Personal Computer (PC), server, or mainframe applications and hardware. This role may interact with network services, software systems engineering, and/or applications development to restore service and identify and correct core problems. The IT Specialist simulates or recreates user problems to resolve operating difficulties, recommends systems modifications to reduce user problems, and maintains currency and the highest level of technical skill in the field of expertise. Key Responsibilities: Provide support to end users for PC, server, or mainframe applications and hardware. Interact with network services, software systems engineering, and/or applications development to restore service and identify and correct core problems. Simulate or recreate user problems to resolve operating difficulties. Recommend systems modifications to reduce user problems and improve overall system performance. Maintain the highest level of technical skill and knowledge in the field of expertise. Troubleshoot and resolve technical issues in a timely and efficient manner. Document and track issues, solutions, and user interactions to ensure comprehensive support records. Qualifications: Experience in providing technical support for PC, server, or mainframe applications and hardware. Experience with Microsoft 365 Power Platform and SharePoint. Strong problem-solving and troubleshooting skills. Ability to interact with network services, software systems engineering, and applications development teams. Proficient in simulating or recreating user problems to diagnose and resolve issues. Strong communication and interpersonal skills. Ability to recommend and implement systems modifications to reduce user problems. Commitment to maintaining current technical skills and knowledge in the field. Preferred Skills: Experience with network services and software systems engineering. Knowledge of current IT trends and technologies. Ability to work collaboratively with cross-functional teams. Excellent documentation and record-keeping skills.
    $88k-121k yearly est. 60d+ ago
  • IT Specialist Senior - TS required to apply; Washington DC

    Bow Wave LLC

    Information technology analyst job in Washington, DC

    Job Description Minimum 8 years experience required Responsibilities: The IT Specialist provides support to end users for Personal Computer (PC), server, or mainframe applications and hardware. This role may interact with network services, software systems engineering, and/or applications development to restore service and identify and correct core problems. The IT Specialist simulates or recreates user problems to resolve operating difficulties, recommends systems modifications to reduce user problems, and maintains currency and the highest level of technical skill in the field of expertise. Key Responsibilities: Provide support to end users for PC, server, or mainframe applications and hardware. Interact with network services, software systems engineering, and/or applications development to restore service and identify and correct core problems. Simulate or recreate user problems to resolve operating difficulties. Recommend systems modifications to reduce user problems and improve overall system performance. Maintain the highest level of technical skill and knowledge in the field of expertise. Troubleshoot and resolve technical issues in a timely and efficient manner. Document and track issues, solutions, and user interactions to ensure comprehensive support records. Qualifications: Experience in providing technical support for PC, server, or mainframe applications and hardware. Experience with Microsoft 365 Power Platform and SharePoint. Strong problem-solving and troubleshooting skills. Ability to interact with network services, software systems engineering, and applications development teams. Proficient in simulating or recreating user problems to diagnose and resolve issues. Strong communication and interpersonal skills. Ability to recommend and implement systems modifications to reduce user problems. Commitment to maintaining current technical skills and knowledge in the field. Preferred Skills: Experience with network services and software systems engineering. Knowledge of current IT trends and technologies. Ability to work collaboratively with cross-functional teams. Excellent documentation and record-keeping skills.
    $88k-121k yearly est. 11d ago
  • IT Systems Analyst & Operations Engineer

    Workila

    Information technology analyst job in Washington, DC

    The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Workila, and make delivering innovative work part of your extraordinary career. Job Description MUST-HAVES BA/BS degree in Management, Information Systems, or Computer Science 5+ year exp in IT managing multiple high priority initiatives 3+ years of project management within large scale enterprise initiatives Knowledge of IT best practices, industry trends NICE-TO-HAVES Friendly team player Experience scaling support for a growing company A passion for work that goes beyond a pay check DESCRIPTION OF DUTIES Establish a culture of excellence, trust, and responsibility within the technology operations team that align with our values. Worry about scaling: think about how the tech ops team supports the rapidly growing workforce. Help generate and maintain the team with tools, best practices, and knowledge. Oversee development of IT support knowledge base, user guides, and FAQs. Manage development and execution of documented process for communicating outages from the stores & corporate to the company and stores. Develop and discuss IT policies across all technology disciplines: devices, applications, AV, telephone, and beyond in collaboration with technology operations. Collaborate cross-company with leaders to gather high-level input on IT support improvements and systems policy decisions. Monitor ticketing system to ensure timely resolution of issues, identify patterns with repeat problems, and act as escalation point for complex asks. Provide input on an IT support program and plan that outlines long-term goals for the technology operations roadmap. Drive the team to execute against milestones on their way towards fulfilling these goals and commitments. Support both in store technology, (Pin-Pads, Point of Sale, Internet) as well as corporate technology (Procurement of computers, Email Admin, setting up conference lines) SALARY RANGE $65,000 - $75,000 PERFORMANCE BONUS $0 - $5,000, Bonus Plan Additional Information Apply online by clicking on green label "I am Interested" or call if you have any question however applying online is the best way to apply. US # ************ India # 9999 883 470
    $65k-75k yearly 60d+ ago
  • IT System Analyst

    Roljobs Technology Services

    Information technology analyst job in Washington, DC

    Travel: Up to 20% of the time Our client is a rapidly expanding fast casual restaurant and CPG brand focusing on fresh, Mediterranean inspired, better-for-you cuisine. We are looking for a dynamic IT Systems Analyst who will oversee the development of IT support knowledge base, user guides, and FAQs. Job Description We would love to have a chat with you if: You hold a BA/BS degree in Management, Information Systems, or Computer Science You have more than 5 years of experience in IT, managing multiple high priority initiatives. You have more than 3 years of project management within large scale enterprise initiatives. You have a strong knowledge of IT best practices, industry trends. Your Role: Manage the development and execution of documented process for communicating outages from the stores & corporate for the company and stores. Help generate and maintain the team with tools, best practices, and knowledge. Develop and discuss IT policies across all technology disciplines: devices, applications, AV, telephone, and beyond in collaboration with technology operations. Provide input on an IT support program and plan that outlines long-term goals for the technology operations roadmap. The Compensation: Salary: $75,000 Performance Bonus: $5,000 Additional Information All your information will be kept confidential according to EEO guidelines. Ping me at ******************** to know more.
    $75k yearly Easy Apply 60d+ ago

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Imagineeer

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Top 8 Information Technology Analyst companies in DC

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  3. Versar

  4. Peraton

  5. NXTKey

  6. American Red Cross

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