Information technology analyst jobs in Florida

Based in Hollywood, FL, Sintavia, LLC designs and additively manufactures critical components for the Aerospace, Defense, & Space industry. We are seeking a career-minded individual for the position of IT Operations Analyst, preferably someone who is looking for long-term growth and potential. In addition to the below, candidates must possess strong customer service skills, an eye for detail, and the ability to multi-task at a quick pace. Being a team player is a must! SUMMARY: Specializes by platform or application and is responsible for performing all operational processes and procedures, ensuring that all IT services and infrastructure meet operational goals. DUTIES AND RESPONSIBILITIES: Analyze and provide solution to low complexity and routine computer issues Work together with vendors to aid repairs of hardware, i.e., printers, laptops, and desktops Responsible for the definition, design, implementation, and maintenance of support infrastructure for application solutions Oversee the Incident, Problem, and Change management processes Identify incident trends; recommend and implement improvements to reduce volume Prepare SOP (Standard Operating Procedures) for the daily maintenance of applications and underlying systems Keep Operations team up to date with new implementations and technologies Establish clear communication channels for feedback from customers, peers, and cross functional teams Identify new solutions for improved processes, as well as develop cost/benefit analysis for business solutions Make certain that technology solutions adhere to quality standards Collaborate with the project teams to review or inspect work to guarantee their quality Assist in other tasks as required QUALIFICATIONS: Bachelor's degree (B.A.) from four-year college or university; or two years related experience and/or training; or equivalent combination of education and experience. Demonstrated ability to balance department efficiency and service excellence. Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively. Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at various levels across the company and customers. Demonstrated ability to work well with cross-functional groups. Self-motivated, able to multi-task, and detail oriented. Strong organizational, analytical, problem-solving and decision-making skills. Able to maintain a professional demeanor and a polished professional appearance. Background checks will be completed on all candidates considered for hire. REQUIREMENTS: Working knowledge of systems architectural concepts and methodologies; infrastructure platforms and their application; business processes, process analysis/management, and IT requirements and IT managed services It is also important that they can manage Critical Incident and Change Management SLA's with Service Provider, and can also manage and implement process improvements in NOC/SOC (network/security operation center) Working knowledge of networking; can write Technical Specs and provide Level1 application Support (Client/Server) Must have the required technical skills to identify system problems, as well as seek out ways to improve processes Must be able to learn procedures quickly and be a team player Easily adapt to new organizations / technical environments Ability to handle and prioritize multiple tasks Project management on small to medium projects Must be able to perform a variety of routine tasks and demonstrate a good working knowledge of equipment, procedures and working with common hand tools PHYSICAL DEMANDS AND WORK ENVIRONMENT: Frequently required to sit, walk, stand, bend, stoop, kneel or crawl Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard Frequently required to lift/push/carry items up to 50 pounds Work on Specialized equipment WHY SINTAVIA: We offer a comprehensive compensation and benefits package and the tools you will need to be successful, including: Medical, dental, and vision plans after 30 days Paid PTO and holiday Paid life and long-term disability insurance 401(K) retirement plan and matching program We provide a safe, fun, exciting and collaborative workplace, where growth and advancement opportunities abound. Sintavia is an equal opportunity employer and a drug free workplace. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We're looking for a proactive and innovative Senior Business Analyst to help advance the firm's expanding artificial intelligence strategy. This position partners directly with the Director of BPM and AI to understand business needs, evaluate and recommend AI-driven solutions, deliver training programs, and champion adoption efforts across the company. The ideal candidate will act as the key connector between business units and technical teams, ensuring AI initiatives are effective, scalable, and aligned with organizational objectives. Primary Responsibilities Collaborate with leadership to identify and prioritize opportunities to apply AI across systems and business processes. Coordinate with internal teams to embed AI solutions into day-to-day workflows and assess third-party offerings for potential integration. Create and facilitate AI and Generative AI learning sessions to help employees effectively use emerging tools. Lead hands-on workshops and Q&A sessions to encourage company-wide adoption and confidence in AI capabilities. Build and present demonstrations, mock datasets, and sample scenarios to showcase AI use cases for senior executives and clients. Measure performance and business impact of AI initiatives through reporting and analytics, emphasizing value and return on investment. Produce clear documentation, user guides, and reference materials to promote consistent AI practices across departments. Manage and maintain an organized archive of AI-related resources, including project documentation, vendor reviews, and success stories. Qualifications Bachelor's degree in Business, Computer Science, Information Systems, or a related discipline. 2-4 years of experience in business analysis, data analytics, or technology implementation. Direct experience working with Generative AI tools and prompt development to address practical business challenges. Strong communication and presentation skills with the ability to simplify technical AI concepts for non-technical audiences. Proven ability to gather requirements and partner with developers or vendors to deliver impactful technology solutions.

Our client, a respected Managed Services Provider, is looking for a Field Service Engineer to join their team in a hybrid role. This position is perfect for a technical professional who enjoys working directly with clients, solving IT and networking challenges, and balancing onsite support with remote service desk responsibilities. You'll be a key part of their team, supporting multiple client sites in Florida and providing 1st class technical support that keeps businesses running smoothly. What You'll Do Onsite & Field Support: Travel to client locations (primarily Pompano Beach and Miami) to deliver hands-on technical support, install devices, run network cables, set up access points, and troubleshoot hardware and networking issues. Remote Service Desk: Handle ticket management, provide Level 1-2 support for Microsoft 365, Windows, printers, network connectivity, and other IT issues. Knowledgebase & Documentation: Maintain accurate client records and contribute to the company knowledge base. Hardware & Software Provisioning: Install and configure computer hardware, software, and peripherals, and maintain inventory records. Professional Growth: Collaborate with engineering and service desk teams to expand your skills and complete certifications as needed. What We're Looking For Associate or Bachelor's degree in progress Minimum 3 years IT service desk experience Minimum 3 years customer service experience (phone/email) Minimum 1 year Managed Service Provider experience Experience with ticketing systems (e.g., Autotask) Proficiency with Microsoft 365 Admin, Windows 10/11, Microsoft Office Suite, and Microsoft Teams General knowledge of network devices (switches, firewalls, etc.) Strong communication skills and a customer-first approach Valid U.S. driver's license with clean record; ability to travel within Florida, including overnight trips Why Apply? Work in a hybrid role balancing onsite client interaction and remote support Gain experience across multiple technologies and IT environments Join a company that values professional growth, certifications, and technical skill development

IT Field Services Technicians are professionals responsible for providing on-site technical support, maintenance, and troubleshooting services to clients or organizations. They work directly in the field, addressing IT-related issues and ensuring that computer systems, networks, and technology infrastructure function effectively. Responsibilities On-Site Technical Support: Travel to client locations or within an organization to diagnose and resolve hardware, software, and network-related IT issues. Installation and Configuration: Install, configure, and set up computer systems, servers, peripherals, and software applications at client sites or within the organization. Hardware Maintenance: Perform routine maintenance, inspections, and repairs of computer hardware components, including desktops, laptops, servers, and networking equipment. Software Troubleshooting: Diagnose and resolve software issues, such as operating system errors, application glitches, and driver conflicts, to ensure proper functionality. Operating System Support: Provide support for various operating systems (e.g., Windows, mac OS, Linux) and assist users with software installation and troubleshooting. Network Troubleshooting: Identify and resolve network connectivity issues, including problems with routers, switches, cabling, and wireless networks. Peripheral Support: Troubleshoot and maintain peripheral devices, such as printers, scanners, and monitors, to ensure they function correctly. User Account Management: Assist with user account creation, password resets, and access control, ensuring that users have the necessary permissions and access rights. Data Backup and Recovery: Implement data backup solutions and assist with data recovery in case of data loss or system failures. Security Compliance: Ensure that IT systems and configurations comply with security policies and standards. Address security vulnerabilities and enforce best practices. Documentation: Maintain detailed records of service calls, equipment configurations, and performed tasks. Complete service reports and documentation of findings and resolutions. Inventory Management: Keep track of inventory, spare parts, and IT equipment in the field service vehicle to ensure availability for on-site repairs and replacements. Training: Provide basic user training and guidance to end-users on IT equipment operation, software usage, and best practices. Remote Support: When possible, offer remote technical support to clients or end-users using remote desktop tools or phone support to resolve issues without the need for an on-site visit. Emergency Response: Be available for emergency IT service calls and be prepared to respond promptly to critical IT issues that require immediate attention. Customer Interaction: Communicate effectively with clients or end-users to explain technical issues and solutions in non-technical language. Provide updates on service progress and estimated time of completion. Qualifications Strong technical skills, problem-solving abilities, excellent communication, and a customer-focused mindset are crucial for success in this role. The ability to adapt to different IT environments and technologies is essential for IT Field Techs to provide effective on-site support. Physical Requirements: Prolonged periods sitting at a desk and working on computer. Occasional walking between facilities. Occasional lifting, pushing, pulling up to 15 lbs. Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

Job Title: Technical Business Analyst - CyberArk • 5+ years of experience as a Technical Business Analyst supporting IAM, security engineering, application integration, or enterprise access management projects. • Direct experience with CyberArk (password vaulting, privileged access, account onboarding, policy configuration, credential rotation workflows). • Strong understanding of application authentication, authorization, service accounts, secrets management, and API-based integrations. • Ability to analyze identity and access data, system logs, entitlement models, and configuration files. • Experience documenting technical requirements including data mappings, integration workflows, user stories, acceptance criteria, and technical specifications. • Strong background working with engineering and InfoSec teams, translating business needs into technical implementation plans. • Familiarity with Active Directory / Entra ID, identity lifecycle events, group policies, and service account management. • Excellent communication and documentation skills with the ability to articulate technical concepts to both technical and non-technical audiences. • Highly organized, able to drive multiple integration workstreams simultaneously. Preferred Qualifications: • Experience with enterprise IAM tools such as SailPoint, CyberArk, Okta, or similar solutions. • Experience supporting application remediation, IAM policy standardization, or security modernization initiatives. • Working knowledge of SQL, API testing tools (Postman, Swagger), or log analysis platforms. • Understanding of ITIL, SDLC, Agile, or DevSecOps methodologies. • Relevant IAM or BA certifications a plus.

Director of Digital Technology & Product Strategy Employment Type: Full-Time Level: Director / Senior Leadership We are seeking a strategic and innovative technology leader to drive the vision, roadmap, and execution of digital business products across the organization. This role is responsible for enabling digital transformation, optimizing technology investments, and delivering high-performing digital solutions that enhance business operations. The ideal candidate is a forward-thinking technologist with strong leadership, communication, and business partnership capabilities. Key Responsibilities Strategic Leadership & Roadmap Development Develop and execute a long-term vision, strategy, and roadmap for digital business products. Serve as a catalyst for digital transformation, guiding the organization toward modern, high-impact technology solutions. Ensure digital products are reliable, high-performing, and aligned with business priorities. Identify productivity improvements, cost efficiencies, and opportunities to increase the value of the digital technology portfolio. Partnership & Business Engagement Build and maintain strong relationships with business leaders to gain support for transformation initiatives. Partner with business stakeholders to develop solution concepts, assess opportunities, and build business cases for new technology investments. Oversee the launch and adoption of digital products to ensure meaningful impact across the organization. Team & Vendor Leadership Lead and mentor a high-performing technology team, supporting their professional growth and aligning their efforts with organizational goals. Manage external vendors and partners involved in product development, implementation, and support. Oversee budget planning, product portfolio management, and KPI performance tracking. Required Skills & Competencies Customer-Centric Mindset Focus on understanding internal and external customer needs to ensure digital solutions create measurable value. Communication & Influence Strong communication and persuasion skills; able to negotiate, influence stakeholders, and build consensus across the organization. Skilled in overcoming communication barriers to drive mutual understanding. Business Acumen Understand core business processes and the financial, social, and operational impact of technology decisions. Ability to map workflows and identify opportunities for continuous improvement and efficiency. Technical & Strategic Expertise Strong understanding of IT functions, cloud technologies, infrastructure trends, and digital architecture. Demonstrated strategic thinking, with the ability to distinguish between tactical and long-term initiatives and translate strategy into execution. Promote simplicity, agility, and rapid ideation in team operations. Global Perspective & Accountability Ability to operate effectively in a global organization and leverage cross-border expertise. Take ownership of goals and outcomes while holding the team accountable for organizational objectives. Analytical & Problem-Solving Skills Strong analytical abilities and comfort dealing with complex data, business economics, and financial analysis. Capability to propose alternative approaches for complex problems or ambiguous environments. Supplier & Partner Management Experience in managing external suppliers for discovery, modeling, implementation, and ongoing support. Qualifications Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or equivalent experience. 10+ years of experience in programming, systems analysis, or implementation. 5+ years of experience leading or managing teams. Experience in the manufacturing industry is a plus. Background working with business processes such as Commercial, Supply Chain, or Industrial operations. Knowledge of IT processes including development, infrastructure, security, governance, and technologies such as Cloud, Big Data, APIs, AI, and GenAI. Expertise in Agile methodologies, Project Management, Product Development, and innovation processes.

We are seeking a systems-driven IT Governance Lead to architect and steward a robust governance framework that aligns technology execution with strategic intent. This role is instrumental in translating regulatory standards into actionable control mechanisms while enhancing operational transparency, risk posture, and value realization across the enterprise. Key Responsibilities Governance Framework Design & Oversight Build and maintain a COBIT-aligned, risk-based IT governance model that supports business goals, compliance mandates, and scalable operations. Policy Stewardship & Standards Management Curate and evolve a centralized library of IT policies and procedures, ensuring clarity, accessibility, and relevance to OCC, FDICIA, and internal requirements. Risk & Compliance Alignment Partner with Audit, Compliance, and Security to assess exposures, resolve policy exceptions, and deploy evidence-based controls aligned to regulatory exams. Change Management Oversight Participate in Change Advisory Boards (CABs) as a governance checkpoint, ensuring protocol adherence and impact mapping across business units. Performance & Value Assurance Establish and maintain governance KPIs and dashboards that reflect service quality, policy maturity, risk mitigation, and business enablement. Vendor Governance Lead oversight of third-party risk, particularly during audits, ensuring contract adherence and mitigation of compliance drift. Strategic Roadmap Synchronization Facilitate alignment between operational IT execution and long-term planning, calibrating governance priorities to risk appetite and organizational bandwidth. Requirements Bachelor's degree in Information Systems, Business, or related discipline 7+ years in Banking Operations, IT Governance, audit, compliance, or risk within highly regulated environments Strong knowledge of frameworks like COBIT, ITIL, NIST, and FFIEC Demonstrated ability to translate regulatory language into actionable policies and controls Skilled in cross-functional collaboration and stakeholder communication Resilient in audit-heavy environments and adept at managing change with calm and clarity Preferred Qualifications COBIT or similar certifications Familiarity with project and policy management platforms Previous banking or financial services experience Intercredit Bank is an equal opportunity employer.

Title: Senior Airtable Solutions Analyst (low-code/no-code platform configuration) Duration: 12 Months Contract Notes: We currently manage several products in Airtable and are seeking an individual with extensive experience in Airtable. This role involves ongoing configuration, ensuring seamless integration between Airtable and other systems. The ideal candidate will understand our existing setup, enhance and optimize it, and develop a roadmap for future requirements across additional tools. Beyond Airtable, this person will help define and document requirements for connecting our current data to new systems during transitions. They will oversee work previously handled by contractors, consolidate efforts into proper documentation, and ensure smooth knowledge transfer. Key qualities include strong self-management, meeting expectations, and achieving goals. Some backend coding experience is preferred. Description/Comment: The VMO Product Team is seeking a Senior Airtable Solutions Analyst to lead the configuration, optimization, and integration of two key internal products: the Vendor Management Request Intake and the Contract Library. This contractor will work within a scrum team environment, collaborating closely with product owners and stakeholders to deliver scalable, high-impact Airtable solutions and drive integrations with other enterprise systems. Key Responsibilities: Configure, optimize, and maintain Airtable applications supporting vendor management and contract lifecycle workflows. Build and maintain Airtable automations, interfaces, and custom scripts to streamline and enhance user experience. Design and implement integrations between Airtable and other enterprise systems using APIs, scripting, or middleware. Collaborate with product owners, scrum masters, and cross-functional stakeholders to define sprint goals and deliverables. Translate business requirements into scalable Airtable solutions with clean data architecture and intuitive user experiences. Troubleshoot and enhance existing Airtable bases for performance, usability, and maintainability. Document configuration and integration decisions and provide knowledge transfer to internal team members. Basic Qualifications Required Qualifications: 3-5+ years of experience in low-code/no-code platform configuration, with a strong focus on Airtable. Proven ability to deliver production-ready Airtable solutions in a fast-paced, Agile/Scrum environment. Deep understanding of Airtable formulas, automations, interfaces, and custom scripting using JavaScript within Airtable's scripting environment. Experience designing and implementing integrations between Airtable and other enterprise systems using APIs or middleware. Strong communication skills and ability to work independently with minimal oversight. Preferred Qualifications: Experience supporting vendor management or contract lifecycle tools. Familiarity with enterprise environments, data governance, and compliance practices. Background in product configuration, business analysis, or technical consulting. Required Education BA/BS Degree or equivalent experience About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Mayur Jaiswal Email: ***************************** Internal Id: 25-54230

The Content Management Consultant is responsible for facilitating and driving the critical collaboration between the client departments and Technology Services to deliver essential Office 365 projects and solutions to meet organizational needs and support the clients Information Governance program. Responsible for the discovery, analysis, design, and implementation of suitable solutions that align with business needs and expectations. As an expert in Office 365 and Microsoft Office SharePoint, this role helps the business incorporate the Microsoft-integrated collaborative platforms into their daily operations. The Content Management Consultant is responsible for showcasing for business units and leadership the platform's capabilities to solve real problems and help their business run efficiently. Must be a highly collaborative team player with proven abilities to bolster teams and individuals and bridge the gap between Technology Services and the clients Business Units, both delivering on and managing the expectations of the end user. DUTIES & RESPONSIBILITIES: • Consult with business unit customers on the design and implementation of solutions based on Microsoft Technologies, particularly SharePoint and Office 365. • Build relationships with departmental customers to understand needs and develop solutions. Work with Technology Services as a departmental advocate spearheading ideas and implement solutions. • Determine business requirements to support the creation of project plans and timescales of delivery, implementation, and configuration of deliverables. • Understand the organizational/department(s) vision and delivers customer-focused presentations and workshops demonstrate options, and manage and define milestones, deadlines, and scope of projects. • Research and collect detailed technical and user requirements, work with others to analyze the collected requirements, translate needs into programmable solutions, and ensure the identified solutions meet expectations and needs. • Manage the information governance, records management, and eDiscovery components within Microsoft 365 Purview Compliance Center. • Work with Technology Services and business unit customers to research, construct, design, test, and implement systems that enable, and support business functions and technical environment needs. • Design, erect, test, and implement the basic integrated solution and the distributed computing solutions on behalf of the business. • Test and monitor design solution performance and identify and resolve the system problems on behalf of the business. • Establish, implement, and maintain client's records management processes for the capture, classification, accessibility, protection, retention, and defensible disposition of records and information. • Perform other job-related duties as assigned. KNOWLEDGE SKILLS AND ABILITIES • End to End Records Management in Microsoft 365. • Ability to translate business needs and requirements to viable technology solutions • Excellent interpersonal skills with the ability to develop strong customer relationships • Information Governance standards, principles, and best practices. • Proven analysis skills with the ability to work with a customer to understand needs and requirements • Skilled in defining an appropriate solution and oversee the delivery of a solution • Excellent verbal and written communication skills • Must have a team-oriented attitude to train others involved in the program, and a professional demeanor This position reports to the Director of Information Governance.

Senior Lead Cybersecurity The Senior Lead Cybersecurity professional plays a critical role in the daily execution and supervision of enterprise security operations. This individual serves as the primary hands-on technical leader responsible for safeguarding systems, data, and customers within a cloud-native environment and extensive Software as a Service (SaaS) interconnectivity. The ideal candidate is an experienced leader and technical expert, highly proficient in Development, Security, and Operations (DevSecOps) practices. This role ensures effective application of security controls, acts as the primary escalation point for operational security issues, and focuses on implementing technical solutions that balance business agility with security imperatives. Essential Responsibilities: ● Serve as a trusted security advisor to leadership, supporting business decisions with appropriate risk considerations. ● Develop and maintain key risk indicators to measure cybersecurity risk and present security threats to senior and technology leadership. ● Lead, mentor, and guide a small team of security professionals as the security function grows. ● Maintain hands-on experience with Google Cloud Platform (GCP) security services and architecture. ● Utilize containerization and orchestration technologies (Docker, Kubernetes/GKE) and/or serverless environments (Cloud Functions, Cloud Run). ● Implement identity and access management within GCP, including Cloud IAM, workload identity federation, SAML, and OIDC. ● Conduct risk assessments and map controls to frameworks such as NIST CSF, CIS Controls, ISO 27001, and communicate risk in clear business terms. ● Use the MITRE ATT&CK framework to model threats, evaluate control coverage, and enhance detection and response capabilities. ● Participate in security architecture reviews to ensure security-by-design principles are applied to new products, services, and infrastructure. ● Enhance and oversee data governance programs, including data classification, encryption standards, and Data Loss Prevention (DLP). ● Oversee threat intelligence activities, turning insights into actionable defensive improvements and proactive threat hunting. ● Build and scale security processes aligned with organizational growth and operational needs. ● Partner with Engineering and Product teams to embed DevSecOps practices in CI/CD pipelines, including automated testing and secure builds. ● Oversee core security functions: incident response, vendor risk management, vulnerability management, IAM, and security awareness. ● Ensure the secure interconnectivity of APIs, third-party integrations, and multi-cloud data flows. ● Conduct and oversee tabletop exercises for disaster recovery, business continuity, and incident response. ● Develop and track KPIs and metrics to measure and report security performance and risk posture. ● Ensure compliance with applicable financial, regulatory, and data protection requirements (e.g., PCI DSS, GDPR, SOX). ● Actively participate in security incident detection, investigation, and remediation. ● Build scalable processes that balance agility with regulatory and enterprise standards. ● Perform other complex projects and duties as assigned. Minimum Experience and Qualifications: ● Bachelor's Degree; OR a High School Diploma/GED and at least four (4) years of relevant work experience in Information Security, Computer Science, Business, or related fields. ● Four (4) years of progressive IT or cybersecurity experience, including at least two (2) years as a direct security practitioner. ● One (1) year of experience leading cybersecurity teams. ● Certified Cloud Security Professional (CCSP). ● Certified Information Systems Security Professional (CISSP). ● Certified Information Privacy Professional (CIPP). ● Hands-on experience with cloud-native environments such as Google Cloud Platform (GCP). ● Strong understanding of cloud security architectures (Zero Trust, Secure SDLC, IaC security, DevSecOps). ● Ability to embed security into SDLC and CI/CD pipelines using automated validation and Infrastructure-as-Code security tooling. ● Knowledge of frameworks including NIST CSF, ISO 27001, and CIS Controls. ● Excellent written and verbal communication skills with an ability to translate risk for non-technical audiences. ● Demonstrated experience building and scaling security processes from the ground up. ● Ability to travel occasionally (up to 10%). ● Must pass a ten (10) year background check. ● Must be legally eligible to work in the United States. ● This position is not eligible for visa sponsorship. Preferred Experience and Qualifications: ● Experience in technology, travel, retail, airline, or other regulated industries. ● Ability to work autonomously and drive initiatives in a fast-paced environment. ● Experience in matrixed or affiliate organizational models. ● Familiarity with container security, API security, IAM, and zero-trust implementations. ● Proven ability to influence stakeholders and drive security improvements. ● One or more additional certifications such as CISM, CRISC, CCSK, CISA, or similar. Use of automated tools (including ChatGPT) during the interview process will disqualify candidates.

The client is seeking an experienced IT Business Consultant to support the remediation, modernization, and integration of complex financial systems with the statewide Florida PALM platform. This role serves as a key business relationship manager, responsible for gathering, analyzing, documenting, and communicating business and technical requirements for enterprise-level financial applications. The consultant will work closely with business leaders, developers, project managers, and cross-functional stakeholders to create high-quality documentation, process maps, functional specifications, and user stories. This position also supports testing, validation, and AI-assisted requirement extraction activities. Azure DevOps will be used to manage work items, documentation, and delivery. Primary Duties & Responsibilities Requirements Elicitation & Analysis Conduct business and technical requirements gathering for financial system remediation or replacement aligned with Florida PALM integration. Collaborate with business, project managers, and technical teams to understand functional and non-functional requirements. Use AI-based tools to extract and summarize requirements from legacy applications. Translate business needs into semi-technical specifications aligned with agency standards. Documentation & Process Mapping Develop BRDs, Functional Specifications, User Stories, and Acceptance Criteria. Create detailed workflow diagrams, process maps, and data flow diagrams. Document system interactions, integration points, and module dependencies. Produce precise and high-quality documentation supporting traceability. System & UI Design Collaboration Partner with developers and UX teams to define user interface requirements. Ensure the design is responsive, accessible, and user-friendly. Testing & Quality Assurance Develop test plans, test cases, and acceptance criteria. Participate in system testing and user acceptance testing activities. Tools, Governance & Delivery Manage work items and testing artifacts using Azure DevOps. Support CI/CD practices and standard development lifecycle processes. Required Knowledge, Skills & Abilities Business & Technical Analysis 7+ years of business/technical analysis in enterprise environments. 5+ years leading cross-functional teams to develop business requirements. Strong experience in analyzing and interpreting large datasets. Expertise in process mapping, workflow design, and data modeling. Technical Writing & Documentation 5+ years of experience creating BRDs, FSs, User Stories, and ACs. Strong ability to write clear documentation for both business and technical audiences. Skilled in developing flowcharts, diagrams, and visual models. Systems, Data & Integration 3+ years of experience with batch processing, ETL, or enterprise scheduling. 3+ years testing high-volume data integrations or financial transactions. Good understanding of system interfaces, APIs, and financial system integration. Tools & Emerging Technologies 1+ year using Azure DevOps for requirements, work items, and testing. 1+ year using AI tools for requirements extraction or automation. Familiarity with CI/CD and SDLC standards. Professional Attributes Strong communication and customer service skills. High attention to detail and commitment to accuracy. Strong analytical, problem-solving, and stakeholder management abilities. Preferred Qualifications 3+ years working with financial business systems (grants, cost allocation, reporting). Experience in state government or ERP modernization projects. Knowledge of accounting principles and financial compliance. Experience with statewide systems such as Florida PALM. Understanding of data governance, audit controls, and financial regulations. Education & Certifications Bachelor's or Master's in Computer Science, Information Systems, Business Administration, or related field OR equivalent experience. Preferred Certifications: IIBA: CBAP / CCBA PMI-PBA Agile certifications (CSM, SAFe, etc.) CPA, CGFM (plus) Certifications in data analytics, automation, or AI tools (plus)

Note: This is NOT a Business Analyst role. We are specifically looking for candidates with strong operations and process experience in the payment's domain. We are seeking an experienced Banking Operations Analyst with solid, hands-on expertise in payments operations, transaction processing, and process optimization. The ideal candidate is detail-oriented, understands the full lifecycle of payment workflows, and has experience working within regulated financial environments. This is a Tampa-based role supporting our Payments Operations team in ensuring accuracy, efficiency, and compliance across all payment processes. Required Skills & Experience 3-6 years of experience specifically in payments operations (e.g., wire transfers, ACH, SWIFT, RTP, card payments, settlement operations). Strong understanding of payment processing workflows, reconciliation, exception management, and risk controls. Experience working in financial services, banking operations, or a payments-focused organization. Hands-on experience with payment platforms, transaction monitoring systems, and operational tools. Strong problem-solving skills with the ability to quickly troubleshoot and resolve operational issues. Excellent communication skills; able to work effectively with cross-functional teams. High attention to detail and a structured approach to process analysis and improvement. Ability to work in a fast-paced, deadline-driven operational environment.

Role: Operations Analyst with Payments Note: Need Process Analysts with payment operations experience. Have worked in BPO/KPO or possess back-office operations experience. Job Description: Operations Analyst with Minimum 3 years' experience in Payments processing across Swift, SEPA and ACH Payments Integration experience working API's, Host 2 Host and file-based protocols Hands on experience working with ISO20022 CBPR+ messages. Serve as primary point of contact for assigned clients during payment onboarding, testing, and Migration Ability to Onboard Customer, Jointly test business scenarios, basic trouble shoot and certify customer on the banks platform. Support payment file transmissions and reconciliation activities for Wires, ACH, H2H, and API Channels Client facing, and presentation skills are a must Excellent interpersonal and communication skills to develop and maintain effective relationships with Customer, Customer support team and tech support teams Attention to detail and a strong desire to provide high end user experience. Analyzes information from varying perspectives, establishes the pivotal element of an issue and reaches a logical conclusion through the process. Communicate effectively with internal stakeholders, clients, and technology teams to resolve issues promptly. Provide training and guidance to clients on payment processes and systems. Troubleshoot and escalate connectivity or processing issues through appropriate channels. Assist in validating client payment setups and ensuring compliance with payment security standards. Execute client migration plans to new payment channels or platforms. Coordinate testing schedules, validation, and client sign-off. Document migration progress and report milestones to project leadership. Maintain accurate client records, documentation, and process logs.

Job Title: Admin Support Tech Dept Type: Contract Assignment Pay Rate: $18/hour Hours: Full-time (40 hours a week); must have the flexibility to work possible overtime/weekends once or twice during the year if needed Job Description: This is an amazing opportunity to get in on the ground floor with a Fortune 500 company. The role is 100% onsite in the office and will provide full training. The team is looking for candidates with an administrative, clerical, shipping, or retail background who have the desire to learn. Key Responsibilities: Receiving and shipping mobile devices and laptops. Assisting the Tech Support Team with support tickets when shipping/receiving tasks are slower. Lifting and pushing heavy carts as needed. Qualifications: Background in administrative, clerical, shipping, or retail roles. Strong willingness to learn and adapt to new tasks. Ability to lift and push heavy carts.

Location: St Petersburg, FL | Southfield, MI | Memphis, TN - [This position follows a hybrid work model, requiring on-site presence approximately 10-12 days per month]. Please note: This role is not eligible for work visa sponsorship, now or in the future. Compensation: $110,000 - $140,000 base salary range. Job Summary We are seeking an experienced IT Security Engineer to join our Identity & Access Management Engineering team, with a focus on Identity Governance & Administration and Directory Services. In this role, you will help secure the enterprise by managing and optimizing critical platforms such as Microsoft Active Directory, Microsoft Entra ID, and Infoblox. As a Security Engineer, you will do more than maintain systems-you will help shape the future of IAM. You will contribute to strategic projects, implement advanced security solutions, and drive automation to improve operational efficiency. This position offers the opportunity to work on high-impact initiatives that reduce risk, enable business growth, and ensure compliance across a dynamic environment. If you thrive in a collaborative setting, enjoy solving complex problems, and want to make a measurable impact on enterprise security, this role provides an excellent opportunity to innovate, lead, and grow. Responsibilities Manage and maintain Active Directory, Entra ID, and DNS/DHCP/IPAM systems. Define and implement support procedures for AD, Entra ID, and DNS/DHCP/IPAM. Handle operational engineering tasks, including tickets, incidents, change requests, vulnerability remediation, and maintenance. Provide technical input on IAM technologies, policies, and compliance requirements. Participate in IAM-related projects and contribute to deliverables using established methodologies. Engage in enterprise disaster recovery exercises and participate in on-call rotations. Recommend and implement technical improvements to enhance security and efficiency. Collaborate with stakeholders to translate business requirements into technical solutions. Develop and maintain system documentation, including flowcharts, diagrams, and specifications. Document current and future state processes and assist in planning transitions. Required Technical Skillsets Minimum 5 years of experience with Active Directory, Entra ID, AWS, and DNS/DHCP/IPAM. Hands-on experience with IAM in hybrid and cloud environments. Strong experience with networking solutions such as DNS/DHCP/IPAM. Proven scripting and automation skills (e.g., PowerShell). Enterprise-level experience required; financial services experience preferred. Additional skills: event/log analysis, troubleshooting, system monitoring, and event analysis. Education Bachelor's degree in Computer and Information Science (required). High School diploma (required).

Role: Senior BI & Analytics Analyst Location: Kissimmee, FL (4 days onsite, Friday remote for those local; also open to remote w/relo to Orlando necessary if converted - assistance provided) Pay Rate: $60-$63/hr. on W2 Must-Haves: Must have Retail & Analytics but the Retail piece is KEY. Ideally want those with more Analytics than Retail Minimum 3 years analytical experience in retail, especially applying insights to business KPIs and decision-making. Intermediate SQL skills (3 years): data discovery, understanding storage, and data retrieval. Minimum 3 years Retail industry experience (KPIs, etc.) Nice-to-Haves: Tableau or other data visualization tools and building of dashboards for them Experience with pricing analytics (60% of the role). Familiarity with Snowflake, BigQuery, Redshift. Coding / technical aptitude in Python, and for data analysis purposes (using pandas, NumPy, matplotlib) Ability to support data preparation and light modeling tasks. Business Intelligence background A/B testing concepts and basic statistical techniques Bachelor's degree in Mathematics, Economics, Data Science/Analytics, Computer Science, Operations Research, or a related field Future Skill Growth Opportunities: AI chatbot efficiency for operations Automation for Salesforce/Snowflake releases Business process analysis ? technical requirements Resume-building with AI-related projects Role Context: Supports Theme Parks and Ecommerce retail divisions. Works with a team of data scientists and engineers. Needs someone who can bridge business and technical requirements. Team Overview: The Merchandise Business Insight and Analytics (MBIA) team is part of Disney's CPGP organization, which creates and sells Disney products worldwide. The MBIA team supports the full retail lifecycle by providing analytics, reporting, and insights that empower data-informed decision-making for a broad community of stakeholders across Category and Location Planning, Product Development, Merchandising, and Retail Operations. Position Overview: We are seeking a Senior Analyst to support retail analytics initiatives across both Disney's theme parks and The Disney Store e-commerce division. This role will focus on delivering high-impact business insights through data exploration, dashboard development, and analytical modeling to support areas such as merchandise planning, promotional performance, inventory health, and operational efficiency. The ideal candidate brings strong business acumen, retail expertise, and technical proficiency in SQL, Data Visualizations (e.g., Tableau), and Python (preferred). This role plays a critical part in transforming data into actionable insights that improve business performance, guest experience, and strategic outcomes across Disney's global retail footprint. Technical & Functional - Responsibilities: Technical........ • Business Acumen - Strong understanding of retail KPIs and operations with the ability to translate data into meaningful business recommendations that drive revenue, efficiency, or guest satisfaction. • Retail Analytics - Experience supporting the business including merchandising, buying, planning, operations, marking, etc. in retail environments across brick-and-mortar and ecommerce channels. Familiarity with retail inventory systems, POS data, and product lifecycle metrics. • SQL & Data Management - Advanced SQL skills to extract, join, and transform large datasets; experience with cloud data warehouses such as Snowflake, BigQuery, or Redshift. • Dashboarding & Data Visualization - Expert-level experience building dashboards and reports in Tableau or similar tools to drive self-service analytics and business storytelling. -------- Functional....... • Deliver Actionable Business Insights: Conduct deep-dive analyses on retail performance including pricing and promotional effectiveness, customer behavior, and product lifecycle to inform merchandising and planning decisions. • Build and Maintain Visual Dashboards: Develop intuitive, automated Tableau dashboards and self-service reporting tools to monitor key performance indicators and support cross-functional teams in decision-making. • Collaborate with Cross-Functional Teams: Partner with merchandising, marketing, finance, and technology stakeholders to translate business needs into data-driven solutions and clearly communicate analytical findings. • Develop Scalable Analytical Solutions: Write robust SQL code to query, clean, and manipulate large datasets from cloud-based sources (e.g., Snowflake, BigQuery) in support of repeatable, scalable analytics workflows. • Support Data Science Initiatives: Collaborate with data scientists on advanced projects by preparing data inputs, conducting exploratory data analysis, and validating model outputs to ensure business relevance

Contract Role: IT Infrastructure Specialist Duration: 3-6 months Work Arrangement: 3 days onsite (Coral Gables, FL), 2 days remote (flexible as needed) We are seeking an experienced IT Infrastructure Specialist to support and optimize our enterprise systems during a short-term engagement. This role requires hands-on expertise in managing and maintaining critical infrastructure components across on-premises and cloud environments. Key Responsibilities Administer and maintain Windows Server, Active Directory, and related services. Manage and optimize Azure cloud resources and integrations. Configure, monitor, and troubleshoot VMware and Nutanix virtualization platforms. Ensure system security, performance, and reliability across all environments. Collaborate with internal teams to deliver infrastructure improvements and resolve technical issues promptly. Required Skills Strong proficiency in Windows Server and Active Directory administration. Hands-on experience with Microsoft Azure services. Expertise in VMware virtualization and Nutanix hyperconverged infrastructure. Solid understanding of networking, storage, and system security best practices. Ability to work independently and communicate effectively with technical and non-technical stakeholders.

Title: Systems Support Engineer Type: Full-time, On-site/Field Pay: $65,000 - $75,000 We are seeking an experienced Systems Support Engineer to provide second-level technical support for network, desktop, and server environments. This role involves both remote and on-site support for local clients, developing solutions to complex issues, and proactively improving existing systems. The ideal candidate will be self-motivated, customer-focused, and capable of handling a wide range of technologies including firewalls, switches, servers, and wireless networks. Reliable transportation is required for occasional travel to client sites in the Tampa area. Requirements: Minimum 5 years of recent experience supporting computers, servers, and networks Strong troubleshooting skills and the ability to diagnose technical issues efficiently Desired but not required: relevant IT certifications (e.g., CompTIA, Microsoft, Cisco) Hands-on experience with: - Firewalls (Meraki, Netgate): NAT, VPN, DHCP, DNS - Switches (Meraki, Unifi): Management, STP - Servers (Windows): Active Directory user creation, group policies, basic troubleshooting - Event Viewer: Viewing and analyzing Windows event logs - WiFi (Meraki, Unifi): Configuration, portal management, monitoring - Printers: Server management and troubleshooting Responsibilities: Resolve escalated service tickets both remotely and at client locations Collaborate with clients to identify, evaluate, and resolve technical issues Analyze and enhance existing systems to improve performance and reliability Configure and maintain customer networks, systems, and applications Troubleshoot and optimize network performance in partnership with the NOC team Recommend and implement system upgrades, patches, and new technologies Document troubleshooting steps and maintain support records in the incident-tracking system Create and maintain technical documentation for future reference Support special projects, including new client onboarding, Office 365 migrations, and Azure migrations

About the Role We're looking for someone who genuinely loves building AI systems. Things like bots, knowledge bases, agentic workflows, RAG pipelines, and other intelligent tools. If you get excited about taking an idea and turning it into a real, working AI feature, you'll fit right in. The title mentions “Full Stack,” but to be clear: the heart of this job is AI engineering. You'll be the one designing and building the AI capabilities that power our platform, end to end. What You'll Work On (Primary Focus) AI Systems Development - You will architect, build, and deploy advanced AI capabilities, including: AI-powered bots and conversational assistants Knowledge base systems (RAG, embeddings, vector DBs, context management) Agentic systems with tool use, multi-step reasoning, and dynamic workflows Fine-grained prompt design, guardrails, and output evaluation Model selection, performance tuning, and cost optimization Integrating AI features into our existing MERN-based product If your passion is building real AI systems, not just prototypes, this role is built for you. Requirements AI Engineering Expertise (Required) - Candidates must have hands-on, production-level AI experience: Built production AI systems (bots, RAG, agents, orchestrations) Experience with GPT-4o, Claude, LangChain, LlamaIndex, Agent frameworks Deep understanding of embeddings + vector databases Experience designing RAG pipelines and context architectures Ability to build multi-step agentic workflows and tool systems Strong prompt engineering fundamentals + prompt security awareness Experience evaluating model performance + improving reliability Comfort with AI dev tooling (Cursor, Claude, Copilot, etc.) Full Stack Ability (Supporting Skillset) (Not the primary responsibility, but required for integrating AI features.) Experience with MongoDB, Express, React, Node.js Strong debugging and integration skills Bonus Skills AWS experience Workflow engines (n8n, Zapier) Experience with fine-tuning or model benchmarking How to Apply (Must Follow Exactly) Applicants who skip any step will be automatically declined. 1. Property Management / Real Estate Experience (Optional) List any relevant experience (optional). 2. GitHub Repository Share your GitHub link or specific repos showcasing your AI + full stack work. 3. 2-Minute Video Introduction (Required) Record a 1-2 minute video (Loom, unlisted YouTube, Google Drive, etc.) answering: Your name + where you're located Your AI experience in one sentence One AI system you built that you're proud of Clear audio is enough - no heavy editing required. (If this keyword is not at the top, the application will not be reviewed.)