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Information technology analyst jobs in Iowa

- 346 jobs
  • Information Technology Support Technician

    Teceze

    Information technology analyst job in Marshalltown, IA

    We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability. Key Responsibilities Scope of Work / Activities to be Covered Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices. Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability. Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues. Conduct preventive maintenance activities such as security checks, system health checks, and patch updates. Monitor and coordinate critical service requests with remote teams and vendors as needed. Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through. Expected Results Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period. Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills. Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure. Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability. Qualifications & Skills Proven experience in IT support, helpdesk, or desktop engineering roles. Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals. Familiarity with ITSM ticketing systems and incident management processes. Ability to conduct preventive maintenance and security checks. Strong communication skills and ability to interact with end-users at all levels. Detail-oriented with strong documentation and reporting skills. Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.
    $34k-55k yearly est. 2d ago
  • Information Technology Contract Manager

    Trioptus

    Information technology analyst job in Des Moines, IA

    IT Contracts Officer / Manager Duration: 6-12 months (with possible extension) We are seeking an experienced IT Contracts Officer to support IT contract management, performance monitoring, and compliance. This role ensures alignment with organizational IT standards and strategic objectives. The position involves managing complex IT procurements, negotiating contracts, and ensuring compliance with applicable procurement laws, policies, and best practices. Key Responsibilities Lead and manage end-to-end IT procurement processes, including RFPs, RFIs, RFQs, and sole source justifications. Draft, review, and negotiate IT contracts (software licensing, SaaS, cloud services, hardware, professional services). Collaborate with legal, cybersecurity, enterprise architecture, and business stakeholders to ensure contract terms meet technical, legal, and operational requirements. Ensure compliance with procurement statutes, administrative rules, and internal policies. Maintain accurate procurement documentation and contract records in procurement systems. Provide guidance and training to internal stakeholders on IT procurement best practices and contract management. Monitor vendor performance and support contract enforcement and dispute resolution. Stay current on industry trends, emerging technologies, and evolving procurement regulations. Minimum Qualifications Bachelor's degree in Business Administration, Public Administration, Information Technology, or related field. Minimum 5 years of experience in IT procurement, contract negotiation, or public sector contracting. Strong knowledge of IT contract types (SaaS, IaaS, perpetual licenses, maintenance/support agreements). Familiarity with state or federal procurement regulations and processes. Excellent written and verbal communication skills. Strong analytical, negotiation, and project management skills. Preferred Qualifications Experience with procurement systems (e.g., Workday, I/3, or similar). Professional certifications such as NIGP-CPP, CPPB, CPPO, or NCMA CPCM. Experience in a centralized procurement environment. Knowledge of cybersecurity and data privacy considerations in IT contracts. #ITContractsOfficer #Procurement #ContractManagement #VendorManagement #ITProcurement #HybridJobs #DesMoinesJobs #ContractNegotiation #PublicSectorJobs #SaaSContracts #CloudServices #ProjectManagement #Compliance #JobOpening
    $89k-128k yearly est. 4d ago
  • Information Security Compliance Analyst

    ITA Group, Inc. 4.5company rating

    Information technology analyst job in West Des Moines, IA

    The Information Security Compliance Analyst plays a pivotal role in safeguarding the organization's information assets by leading compliance initiatives, managing vendor and client security assessments, and supporting incident response efforts. This position ensures alignment with industry standards such as ISO27001, SOC 2, PCI DSS, and GDPR, while maintaining robust governance frameworks and security policies. The analyst collaborates cross-functionally to enhance security operations, drive continuous improvement, and uphold regulatory compliance across ITA Group's systems and third-party relationships. ACCOUNTABILITIES & PERFORMANCE EXPECTATIONS Security Operations & Compliance Lead client and vendor security assessments, including third-party reviews, risk assessments, and questionnaire responses. Build and manage workflows for vendor assessments and due diligence. Oversee compliance audits (SOC2, PCI, ISO27001, TruSight), including evidence collection and process optimization. Support the Information Systems Incident Response Team (ISIRT) during security events. Assist in developing requirements for security tools and operational procedures. Evaluate and recommend emerging security technologies and products. Provide off-hours support on a rotating and as-needed basis. Coordinate with external suppliers to resolve security incidents. Systems & Tools Management Administer and monitor various security tools to ensure optimal performance and coverage. Audit & Incident Management Conduct quarterly audits of systems in scope for compliance. Maintain incident logs and ensure readiness for ISO27001 certification. Investigate and remediate Microsoft Security alerts. Compliance Certifications Collaborate with Legal to support privacy regulations and ensure compliance with GDPR and other frameworks. Governance Management Develop and implement Data Loss Prevention (DLP) rules for sensitive document handling. Enhance Insider Threat Protection capabilities. Maintain and update InfoSec policies and procedures. Provide organization-wide coaching and mentorship on security policies. Ensure regulatory and compliance requirements are consistently met. Establish and maintain a security framework and auditing process. Manage security questionnaires and third-party data security risk assessments. Analyze and investigate security anomalies using platform reports, logs, and alerts. POSITION REQUIREMENTS Bachelor's degree in computer science, information technology, or equivalent experience. Five-to-eight years experience in information technology support with at least five years of experience in system administration and system design. Security certification such as CISSP, CISA, or CISM are required. Technical certifications in Cisco and Microsoft products is preferred. Excellent communication and documentation skills. Strong experience with ISO27001, SOC 2, PCI DSS 4.x, GDPR, and other regulatory frameworks and privacy regulations. Ability to demonstrate ownership of systems and drive the technology forward to the goals of the company. Direct involvement in the annual planning and budgeting process for Information Technology. Strong communication skills and the ability to interact with other systems personnel in a team environment. Ability to maintain confidentiality pertaining to nonpublic business, financial, personnel, salary, and technological information, plans or data. Ability to think analytically to solve technical problems individually and in a team environment. Ability to effectively plan, schedule and coordinate projects and meet deadlines, managing multiple project concurrently. Ability to analyze and communicate technology performance results. Specific experience working with our current primary technology and software preferred. Ability to listen, understand and respond to external and internal customers' needs in a timely manner; customer service experience in a service-related industry preferred. Ability to work the time necessary to complete projects and/or meet deadlines. ABOUT ITA GROUP ITA Group is an employee-owned engagement and loyalty company that provides data-driven solutions designed to uniquely motivate and inspire our clients' employees, channel partners and customers. Creating engaging employee experiences is at the heart of what we do and who we are, and we continuously evaluate our team member benefits to ensure our team members are cared for. We offer an array of competitive benefits, including healthy retirement contributions, health, dental and vision insurance, paid parental leave, flexible work arrangements, Volunteer Time Off, paid sabbaticals, anniversary awards and more! Come join our team, recently recognized by several top organizations as a Great Place to Work.
    $76k-111k yearly est. 3d ago
  • IT Desktop Support/Helpdesk Technician (Only USC/GCH)

    Cube Hub Inc.

    Information technology analyst job in Waterloo, IA

    Additional Information Weekend on-call rotation required. Overtime (OT) may be possible. Metatarsal safety shoes required on Day 1. May involve travel between Waterloo area locations. Job Summary Provide onsite deskside Tier 2 IT support to the Waterloo, IA location, ensuring smooth operation of end-user devices and resolving technical incidents in a timely manner. Key Responsibilities Perform and monitor standard IT processes and operations such as: Imaging computers. Replacing printer toner and parts. Disposing of outdated IT assets. Resolving trouble tickets from ServiceNow queues. Document and distribute information, including: Updating assets in Asset Center. Following knowledge base (KB) articles and unit-specific procedures. Maintain accurate logs, reports, and records: Contact lists, process logs, incident reports, customer updates, inventory, and maintenance records. Recognize and resolve problems within established procedures. Report issues that fall outside documented solutions. Support routine maintenance and inventory management of IT equipment and supplies. Apply technical knowledge to troubleshoot basic end-user issues (hardware, software, and network). Required Skills & Knowledge Basic understanding of computing and networking fundamentals. Proficiency in Microsoft Office, intranet, and internet applications. Awareness of computer security policies and general cybersecurity principles. Strong communication and documentation skills. Preferred Qualifications 1+ year of IT support experience, but recent graduates with strong fundamentals are encouraged to apply. Education Degree in Information Technology or related field - or equivalent relevant experience. High School Diploma or equivalent required.
    $35k-56k yearly est. 5d ago
  • ERP Systems Manager - Manufacturing IT (or ERP Sr Analyst / ERP Technical Lead - Manufacturing IT)

    Brava Roof Tile 4.3company rating

    Information technology analyst job in Washington, IA

    Job Title: ERP Systems Manager - Manufacturing IT (or ERP Sr Analyst / ERP Technical Lead - Manufacturing IT) Department: Information Technology Reports to: VP of IT FLSA Status: Exempt Location: Washington, IA Brava Roof Tile is seeking a hands-on ERP professional to lead and support our ERP implementation. Depending on experience, the role may be titled ERP Systems Manager, ERP Sr Analyst, or ERP Technical Lead - Manufacturing IT. This role will serve as the primary internal resource working with our ERP vendor (Odoo) and internal teams to ensure successful configuration, user support, and business process optimization across Inventory, Purchasing, and Manufacturing. The ideal candidate will prioritize use of standard, out-of-the-box ERP functionality to minimize custom development and ensure maintainability. The initial implementation will focus on Inventory, Purchasing, and Manufacturing, with a plan to expand to other ERP modules over time. Responsibilities: Act as the internal lead for ERP implementation, coordinating with the ERP vendor and internal stakeholders. Configure ERP modules to align with business processes, especially in Inventory, Purchasing, and Manufacturing. Prioritize use of standard, out-of-the-box ERP functionality to minimize custom development and ensure maintainability. Provide day-to-day support to users, troubleshoot issues, and ensure system usability. Collaborate with cross-functional teams to gather requirements and translate them into ERP solutions. Optimize business processes and workflows to improve operational efficiency. Develop documentation, training materials, and conduct user training sessions. Monitor project timelines, deliverables, and ensure successful go-live and post-implementation support. Supervisory Responsibilities: Manage and coordinate third-party vendors and consulting resources as needed. Education and Experience: Bachelor's degree in Information Systems, Business, Engineering, or a related field. 5+ years of experience in ERP or MRP systems implementation and support, with focus in Inventory, Procurement and Manufacturing. Strong understanding of Inventory, Purchasing, and Manufacturing workflows. Experience configuring ERP systems (experience with Odoo is a plus but not required). Excellent problem-solving and communication skills. Ability to work independently and manage multiple priorities. Experience working with cross-functional teams in a manufacturing or distribution environment. Hands-on experience maintaining and managing ERP codebase, including Git repository workflows, module development, and migration handling. SQL or basic scripting knowledge for light development and reporting. Preferred Skills: Familiarity with ERP platforms such as SAP, Oracle, NetSuite, Microsoft Dynamics, Infor, Odoo, or similar. Experience with change management and user adoption strategies. Requirements: Must be able to reach, stretch, bend, kneel and be able to stand and walk for long lengths of time. Must be able to stoop, carry materials, and sit for extended periods as required by the job. Ability to lift, push and pull objects weighing over 50 pounds. Must have a valid Driver's License. Why Brava Roof Tile: Lead a high-impact ERP implementation that transforms core business operations. Be part of a fast-growing, innovative company transforming the roofing industry. Collaborate with talented colleagues across multiple business functions. Enjoy a culture that values trust, collaboration, and continuous learning.
    $97k-132k yearly est. 1d ago
  • Information Technology Support Technician

    Insight Global

    Information technology analyst job in Des Moines, IA

    Must haves: 3-5 Years of Experience in IT Support with both hardware and software troubleshooting. Experience working a ticketing system, preferred BMC ticketing system. IT Customer support experience. Experience remoting in to virtual desktops. Experience with Okta SSO. Day to day: Insight Global is looking for a IT Support Service Desk Technician for a Senior Living Operator client in the Des Moines, IA area. This individual will join a team of 3 service desk technician supporting both corporate and community level users with hardware and software support. You'll be responsible for tier 1 support, answering incoming service calls and providing level 1 support. Compensation: $20/hr to $27/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.
    $20 hourly 1d ago
  • Junior IT Administrator

    Todd & Sargent, Inc. 3.8company rating

    Information technology analyst job in Ames, IA

    The Role: Background, context, and vision for this role and why this role exists As part of the Todd & Sargent IT Team, the IT Junior Administrator provides first-line technical support to 150+ employees across both office and field operations. This position is focused on end-user service, CAD/BIM software support, and assisting with general IT infrastructure maintenance. Success in this position comes from delivering top-notch customer service, learning the technical foundations of our environment, and building strong relationships in both office and field. The What: What this role is responsible for. Technical Expectations Help Desk Support Provide Tier 1 technical support via phone, email, and in-person assistance Troubleshoot common issues with Windows workstations, printers, and mobile devices Support CAD software including AutoCAD, Revit, Civil 3D, and related applications Document all support requests in ticketing system with detailed resolution steps Maintain help desk metrics including response time and resolution rate targets Escalate complex issues to Senior IT Administrator with proper documentation Hardware & Infrastructure Deploy and configure new workstations and laptops for staff onboarding Perform routine maintenance on high-performance CAD workstations Assist with network infrastructure maintenance and cable management Support mobile device management for iPads and field devices Manage inventory of IT equipment and supplies using asset management system Coordinate hardware warranty repairs and replacements Software Support Assist with Autodesk software installations and license management Support Office 365 deployments and basic troubleshooting Maintain software inventory and compliance tracking Perform basic database maintenance and backup verification under supervision Update and patch workstation operating systems following established procedures Support specialized engineering applications (RAM, Wind, Enercalc) Field Operations Support Provide remote support for field personnel via VPN and remote desktop tools Assist with mobile device configuration and troubleshooting Support construction management software used on jobsites Coordinate with Senior IT Administrator for complex field technical issues Document field support procedures and common resolution steps End-User Support & Customer Service Provide clear communication with employees of all technical levels Model best practices for customer service and coach junior staff in handling end-user support Anticipate user needs, document solutions, and contribute to a growing IT knowledge base Build trust with employees by consistently delivering responsive, high-quality support Effective Organization and Housekeeping of IT Hardware Ensure proper organization, inventory, and maintenance of all IT hardware to ensure efficient operations and easy access. Follow protocols for regular audits of hardware inventory, ensuring all equipment is accounted for, functional, and up-to-date. Promote best practices for the care and handling of IT assets to extend their lifespan and optimize performance, including guidelines for usage, storage, and disposal of outdated equipment. Qualifications: Education: Associate's degree in Computer Science, Information Technology, or related field or equivalent experience Experience: 1-2 years relevant experience in IT support or help desk environment Technical Skills: Strong Windows desktop support skills and basic networking knowledge Familiarity with Microsoft Office Suite and basic troubleshooting Understanding of Active Directory basics and user account management Basic knowledge of computer hardware and peripheral devices Preferred Qualifications Experience in architecture/engineering or professional services environment Knowledge of CAD/BIM software and high-performance workstation requirements Microsoft certifications (MCSA, MCSE, Azure Administrator, or equivalent) CompTIA Security+ or similar security certifications Experience with backup and disaster recovery solutions Familiarity with compliance frameworks (ISO 27001, NIST 800-171) Understanding of construction industry workflows and technology needs
    $66k-80k yearly est. 5d ago
  • Artificial Intelligence (AI) System Analyst

    Walsh Door & Security 4.6company rating

    Information technology analyst job in Des Moines, IA

    JOB OPENING - Artificial Intelligence (AI) System Analyst Join a company with 160 years of excellence and a bright future ahead! At Walsh Door + Security, we're proud to be a family-owned company with 200+ talented team members and three growing locations in Des Moines, Iowa City, and Kansas City. As one of the nation's leaders in providing commercial doors, frames, hardware, and electronic security systems, we deliver integrated solutions that protect and enhance facilities across the country. Our expertise spans Data Centers, Healthcare, Military, K-12 Education, Universities, and School Safety. When you join Walsh, you'll be part of a fast-paced, innovative, and supportive team that values growth and opportunity. We offer excellent benefits, a strong career path, and a culture built on integrity and teamwork. This is a full-time added position reporting to the Director of IT. Primary Responsibilities: Identify, evaluate, and help prioritize AI and automation use cases across business units. Collect and translate business requirements into detailed technical specifications and solution designs. Assist developers to build, configure, and deploy AI-enabled applications and workflows using Microsoft Power Platform (Power Apps, Power Automate, Power BI), Microsoft Copilot, Copilot Studio, Azure AI Foundry/Studio, and Cognitive Services. Develop scripts, connectors, and API integrations to extend platform functionality as needed. Prototype and implement AI solutions such as chatbots, document intelligence, predictive analytics, generative AI use cases, agent creation and design, workflow automation, and vibe coding approaches for AI assisted development. Collaborate with IT and enterprise system owners to integrate AI solutions into existing platforms and processes. Ensure solutions are scalable, secure, and compliant with Walsh's governance standards. Provide training, documentation, and knowledge transfer to business users to drive adoption. Monitor solution performance and refine based on user feedback and evolving business needs. Contribute to the ongoing development of Walsh's enterprise AI technology roadmap and best practices. Required Qualifications: Excellent communication skills with both technical and non-technical stakeholders. Bachelor's degree in Engineering, Information Systems or a related field. Minimum 5 years of experience in business systems analysis, solution development, or enterprise application integration. Proven ability to gather requirements, map processes, and translate them into functional AI-enabled solutions. Strong problem-solving skills with the ability to quickly learn new tools and environments. Knowledge of enterprise system integration, APIs, data flow best practices, workflow automation, AI prompt engineering for optimizing AI model interactions, and AI security principles. Demonstrated success in rapidly prototyping and iterating solutions in a dynamic environment. Preferred Qualifications: Experience with Azure AI ecosystem: Azure AI Studio, Azure OpenAI, Cognitive Services, GitHub Spark and related tools. Familiarity with Microsoft Fabric or other modern Microsoft data/AI platforms preferred. Proficiency with one or more programming/scripting languages (Python, JavaScript, C#, or equivalent). Experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI), Microsoft Copilot, and Microsoft Teams integrations. Experience with non-Microsoft AI tools, frameworks, or platforms (e.g., n8n.io, Snowflake, LangChain, Replit) is a strong plus. Ability and willingness to travel up to approximately 10% of the time. Benefits: Health Insurance - Highly competitive, quality health insurance for single or family coverage options available with full-time positions. Company pays majority of premium 401k Savings Plan - Company contributes up to 4% of wages Life Insurance - 100% company paid $50,000 life insurance policy Short Term Disability - 100% company paid policy Long Term Disability - 100% company paid policy Holiday - 7 paid holidays Vacation - Personal Time Off program starting on hire date Dental Insurance - Delta Dental of Iowa To apply or for more information about our company, go to ****************** Walsh Door + Security is an Equal Opportunity Employer.
    $61k-78k yearly est. 1d ago
  • IT Security Analyst II

    Collabera 4.5company rating

    Information technology analyst job in Johnston, IA

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description • Responsible for granting and maintaining security for applications, networks and data throughout the organization or unit specified based on specific security requests. • Follows processes for maintaining security with some review, with responsibility to refine security processes, standards, and definitions. • Serves as security consultant with business owners. • Understands and applies current Information Technology (IT) security policies to ensure adherence to standards established by Corporate Computer security. • Understands and applies knowledge of security system parameters and tables utilized within existing security tools and various applications. • Follows routine techniques and processes to resolve administrative issues. • Uses analytical skills to resolve low to medium level security issues. • Participates in various roles as a team member. • Occasionally participates on multiple teams. • Follows processes and actively looks for ways to improve the process. • Performs some decision making when requests fall outside of the normal processes. • Works on tasks and projects that are low to medium risk and of low to moderate complexity in nature, and where most errors are resolved by documented processes. Duties: • Administers user credentials. • Coordinates and administers daily activities regarding overall maintenance of RACF, Network, User-ID, user groups, etc. to assure security integrity. • Understands and applies current Information Technology (IT) security policies to ensure adherence to standards established by Corporate Computer security. • Understands and applies knowledge of security system parameters and tables utilized within existing security tools and various applications. • Follows routine techniques and processes to resolve administrative issues. • Uses analytical skills to resolve low to medium level security issues. • Participates in various roles as a team member. • Occasionally participates on multiple teams. • Assumes proportionate share of responsibility for an effective team and understands good teaming concepts. • Takes part in projects directly related to existing processes and tools. • Follows processes and actively looks for ways to improve the process. • Performs some decision making when requests fall outside of the normal processes. • Works on tasks and projects that are low to medium risk and of low to moderate complexity in nature, and where most errors are resolved by documented processes. Requirements: • 3 - 4 years of information technology experience required. Knowledge of roles, objects, and user profiles within SAP • Knowledge of SAP FICO or related financial background is desired • An understanding of computer security principles and the ability to independently use that knowledge • Overall knowledge of SAP security policies and general knowledge of computer security • Need sharp candidates that can get up to speed with minimal training Qualifications • 3 - 4 years of information technology experience required. Knowledge of roles, objects, and user profiles within SAP • Knowledge of SAP FICO or related financial background is desired • An understanding of computer security principles and the ability to independently use that knowledge • Overall knowledge of SAP security policies and general knowledge of computer security • Need sharp candidates that can get up to speed with minimal training Additional Information To know more on this position or to schedule an interview please contact; Elaine Locsin ************
    $69k-94k yearly est. 60d+ ago
  • IT Security Analyst

    Stellar Industries 3.5company rating

    Information technology analyst job in Garner, IA

    Full-time Description Summary: The Cybersecurity Analyst is a key role within the Information Technology (IT) department of Stellar Industries, a 100% Employee-Owned discrete manufacturing firm in Garner Iowa. This individual will be responsible for ensuring the security of the organization's systems, data and assets. The Security Analyst is responsible for monitoring, analyzing, and responding to security incidents and threats to ensure the protection of organizational information systems and data in coordination with various departments, vendors and suppliers. This role supports the implementation of security measures and assists in maintaining compliance with security policies and standards through the implementation and support of mXDR, SOC/SIEM, Vulnerability Management and Penetration Testing processes. The ideal candidate will have demonstrated success in Cybersecurity course work and projects. A Cybersecurity certification is preferred or will be required to be completed during the first year of employment. This position offers an exciting opportunity to work at the intersection of technology, business, and operations, contributing directly to the company's overall success. Essential Duties and Responsibilities: • Develops and implements security systems, guidelines, and strategies, including but not limited to mXDR, SOC, SIEM, Vulnerability Management and Penetration Testing. • Protects against unauthorized access, use, disclosure, disruption, modification, and/or destruction of systems, data and assets • Manages relationship of a third-party vendor provided service that monitors security alerts and events using security information and event management (SIEM) tools. • Documents, tracks and drives internal systems and data changes required to secure system operations from breach or attack and drive down Cybersecurity risk posture for the organization. • Assists the IT Director, CIO and/or CISO in investigating and responding to security incidents and breaches. • Manages and supports vulnerability assessments and remediation efforts. • Help maintain and update security documentation and procedures. • Leads security awareness training and initiatives. • Assists with compliance audits, risk assessments, and reporting. • Participates in and assists with evaluations of internal operations and controls and makes recommendations based on the findings. • Perform other duties as assigned. Education and Experience: • Associate's degree in information technology with a CyberSecurity focus. Bachelor's degree preferred. 3+ years of experience may be accepted in lieu of degree. • Certifications in CyberSecurity preferred. A Certification will be required to be completed within the first year of employment. • 1-3 years of experience in CybeSecurity or demonstrated success through educational pursuits and degree attainment. • Previous experience in managing vendor and supplier relationships • Strong knowledge of systems, services, and software commonly used in a manufacturing environment. • Experience with CyberSecurity, financial tracking tools, and reporting tools (e.g., Excel, Power BI, Birst, or similar systems). Skills Required: • Excellent negotiation, communication, and interpersonal skills. • Strong analytical skills with the ability to track and report on complex data. • Detail-oriented with the ability to manage multiple priorities and deadlines. • Understanding of IT budgeting principles and financial reporting. • Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint) and IT reporting tools. • Ability to work collaboratively with cross-functional teams, including IT, procurement, and finance. Core Competencies: • Cybersecurity • Computer Information Security • Data Security • Endpoint Protection • Endpoint Protection • Firewall Administration (a plus) • Information Security Governance • IT Security Assessment • Security Analysis • Security Testing and Auditing • Vulnerability Assessment • Penetration Testing • Threat Intelligence Software Physical Requirements: • Office environment, with occasional travel to vendor sites or manufacturing locations as needed. • Occasional lifting of office materials or equipment (up to 20 pounds). Requirements Office & Administration, IT
    $82k-109k yearly est. 60d+ ago
  • Technical Analyst-Ancillary Systems (FT) | MIS | Ames | 2025-261

    McFarland Brand 2016-09-29

    Information technology analyst job in Ames, IA

    McFarland Clinic is currently accepting application for Technical Analyst - Ancillary Systems for its Ames office. Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients. Responsibilities include: The Technical Analyst demonstrates a background with special interest and expertise in use of the Picture Archive System (PACS) and electronic health record (EHR) and other technology that enhances clinical practice. Acts as a liaison between assigned departments, facilities, providers and Information Technology (IT) staff in order to facilitate optimal use of applications. Experienced EHR user with previous experience providing instruction to others for integration of workflows and processes into daily practice to support safe, efficient, effective patient care and outcomes. Responsible for assisting assigned departments, geographical areas or specific functions with utilization of McFarland's (PACS) and (EHR) and associated technology. Research, analyze, and make recommendations for application workflow improvements. Create and analyze reports using multiple reporting mechanisms. Perform with a high level of customer service with all support and training requirements. Promote and participate in a team approach. Proficiency in the use of Microsoft Office software is required. Comfortable managing changes with excellent problem-solving skills. Time management and prioritization are necessary on a daily basis. Proficient verbal and written communication are essential. A positive attitude and excellent customer service skills are expected. Fosters a work environment of respect, professionalism, accountability, and teamwork. Key areas of accountability include individual and classroom training, onsite and remote end-user support, development of supporting clinical workflows, investigation and resolution of application and workflow issues, and participation in committees that promote both the standardization and optimization of clinical informatics changes to McFarland's (PACS) and (EHR) and other associated technology. Monitors advancements in information technologies. Maintains strictest confidentiality. Attends in-service, professional development and other meetings as required. Performs related work as required. Education Bachelor Degree in Computer Science, MIS, Business Administration or HealthCare. Certifications / License Epic Radiant certification required within 6 months of employment Days: Monday - Friday. Some evening and weekends. Hours: 8:00 AM - 5:00 PM Experience Minimum of two years in Information Technology and / or in a healthcare setting required. Previous experience in Radiology/healthcare management, education, development, and/or healthcare information management preferred. Possess analytical, problem solving, critical thinking, and strong verbal and written communication skills. Electronic Health Record (EHR) experience and PACS preferred. Pre-employment drug screen and criminal history background checks are a condition of hire. Benefits McFarland Clinic offers a comprehensive benefits package, including health and dental insurance, 401(k), and PTO. Click here for details. McFarland Clinic is central Iowa's largest physician-owned multi-specialty clinic. Join our team and join a group of caring professionals, dedicated to providing Extraordinary Care, Every Day! We value quality care and extraordinary service, trusting relationships and an exceptional workplace. Our organization has more than 75 years experience of caring for people. We welcome applicants who can help us enhance the health and well-being of our patients and communities we serve. McFarland Clinic is an Equal Opportunity Employer McFarland Clinic makes every effort to comply with all requirements of federal, state and local laws relating to Equal Employment Opportunity.
    $66k-88k yearly est. 21d ago
  • IT- Information Security Intern

    Fareway Meat & Grocery

    Information technology analyst job in Johnston, IA

    The Information Security Internship will support Information Security with day-to-day operations, assist with the implementation of a Secure Access Service Edge (SASE) solution, and explore the use of Agentic AI in Security Operations. The 2026 Information Security Internship duration is anticipated to be from May 2026 through August 2026, or mutually agreed upon timeframe. Responsibilities: Work with the Information Security, Retail Support, and Network teams to implement a SASE solution. Coordinate with the Information Security Analyst to identify opportunities for automation in Security Operations, design and build a lab for experimentation, and measure the ability of Agentic AI to satisfy Security Operations automation use cases. Other duties as assigned. Skills and Requirements: Basic technical aptitude in the following: Networking, Information Security, Microsoft 365. Current college or university student, or recent graduate. Team-oriented/strong interpersonal skills. Assertiveness and initiative. Ability to communicate clearly and effectively. Demonstrate strong organizational skills. Additional Details: Internship is a paid opportunity. Internship typically may be up to 40 hours per work week. Internship does not provide housing stipend/allowance. Location: The primary location for this position is the Fareway Headquarters in Johnston, IA, with infrequent travel to the Distribution Center in Boone, IA as needed. Deadline to Apply is January 31, 2026 or until position is filled. Interviews will be conducted throughout the application period. *EOE RequiredPreferredJob Industries Retail
    $27k-38k yearly est. 22d ago
  • IT Infrastructure Team Lead - 110678

    Career-Mover

    Information technology analyst job in Davenport, IA

    The successful candidate will be responsible for managing and supporting a virtual Windows server farm that supports the Rockwell FactoryTalk manufacturing system. This includes overseeing the operation and maintenance of over 200 virtual Windows servers, understanding the hosted applications, and troubleshooting integration points of the MES system. The role also involves serving as the technical lead for a small team, coordinating project work and daily tasks. The ideal candidate should have experience managing Windows Servers, possess strong troubleshooting skills, and be capable of leading a team. Additionally, they should demonstrate knowledge of IT infrastructure and support, adhere to IT standards and conventions, and have excellent problem -solving abilities. The position requires a bachelor's degree in a related field and at least 5 years of IT infrastructure and support experience. Requirements Basic Qualifications · Bachelor's degree in related field from an accredited institution · 5+ years of IT Infrastructure and support experience · Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position. · This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. §730, et seq.) and/or the International Traffic in Arms Regulations (ITAR). Qualified IT candidate must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or be eligible to obtain the required authorizations from the relevant government agency. Business demands may require employer to proceed with candidates who are immediately eligible to access controlled technology. Preferred Qualifications · Experience working with hardware and software vendors/suppliers. · Strong relationship skills and ability to interact with internal and external customers, other analysts, and management. · Experience in executing projects involving multiple groups. · Effective verbal and written communication skills · Experience with translating business requirements into system functional and non -functional requirements · Advanced knowledge of information technology systems, infrastructure, and operations · Ability to introduce new ideas and concepts that enhance the customer experience, streamline operations, and provide optimal security that fits the organization's needs. · Solid understanding of systems analysis, design, and programming techniques · Knowledge of security methodologies, policies, standards, and best practices, including firewall rules, Active Directory, and row -level security · Software suites including Rockwell FactoryTalk, OSISoft PI, Kepware Middleware, Jboss, SharePoint · Pursue continuous learning consistent with evolving job requirements, changes in technology, and changes in the organization.
    $85k-112k yearly est. 60d+ ago
  • IT / System Administrator

    R&D Industries 3.6company rating

    Information technology analyst job in Milford, IA

    Our Level 2 IT Technicians / System Administrators are able to provide the next level of network system maintenance and support and are expected to have more in-depth knowledge of hardware, software, and more importantly, networking and security topics than a Level 1 IT Technician. The Level 2 IT Technician should have several years of experience working in the field. Individuals must possess excellent technical and troubleshooting skills, and must also have outstanding personal skills as working closely with customers is imperative. Qualified Candidates Must: Communicate effectively with customers on both a technical and non-technical level. Work as part of a team as well as work unsupervised. Strive to constantly learn new technology and devices. Be motivated and self-managed. Often travel to customer locations to directly work with customers and resolve issues on-site. Common Duties and Tasks: Install, configure, repair, maintain, troubleshoot, and diagnose PCs, servers, network switches, routers, firewalls, wireless access points, network software, printers, and other equipment. Respond to network alerts and customer issues to remediate issues in an efficient manner. Expediently answer customer calls, diagnose issues, respond quickly, and complete the service loop. Determine server and other equipment specifications for customer projects. Specify accurate time requirements for customer projects such as new server installs and switch replacements. Minor product sales with existing customers, such as PCs, printers, and access points. Communicate project status to customers, teams, and vendors. Implement large-scale software deployments per vendor and customer specifications. Management, deployment, and troubleshooting of Active Directory and Group Policies. Management, deployment, and troubleshooting of varied email systems, such as Office 365. Detailed troubleshooting of email flow issues, where a strong knowledge of DNS is required. Carefully organize customer documentation through project lifecycles. Service auditing, for example: Periodically validating backups are configured to back up all data on all volumes, at specified intervals, and to all appropriate media. Periodically validating firewall rules do not allow unnecessary traffic inbound or outbound. Periodically validating that all machines on the network meet the specified baseline security settings. Test and implement new technologies for in-house as well as customer facilities. Implement monitoring and automation for various systems using in-house and third-party platforms. LAN and WAN design, including implementation of VLANs and VPNs. Required Competencies: Desktop operating systems, up to Windows 11 Server operating systems, up to Windows Server 2025 Microsoft Active Directory, including group policies DNS, WINS, HTTP, HTTPS, SNMP, SMTP, POP3, IMAP, as well as other protocols Ethernet, VLANS, Switching and Routing Wireless networking 802.11ac/ax Server virtualization using VMWare and VCenter NAS devices, security, and configuration Physical network infrastructure, including cabling standards Helpful Competencies: TCP/IP experience, packet capture & analysis, thorough understanding of Microsoft SQL, Microsoft Exchange SAN (Storage Area Networks), iSCSI, fiber channel, SAN management, LUN configuration & management Scripting for the purposes of automation, such as through PowerShell, batch files, VBScript Computer imaging, disk formatting, low-level Windows OS knowledge Helpful Certifications: CompTIA A+ CompTIA Net+ CompTIA Security+ Microsoft 365 Certified: Administrator Expert Windows Server Hybrid Administrator Microsoft 365 Certified: Endpoint Administrator Associate Perks Include Work in a fun, team environment Professional development and training opportunities Gain crucial experience with a variety of real-world projects Learn from respected industry experts on best practices Unlimited Coffee Conveniently located near Highway 71 Extensive Benefits: Employer-paid health insurance contribution Medical (cafeteria) plan Paid Individual Life, Dental, Vision, and Long-Term Disability coverage Paid Vacation time Paid Holidays Paid Time Off (PTO) sick days and personal days Jury duty and bereavement benefits Allowance for use of personal cell phone. Performance-based bonuses 401K Match Health savings and flexing spending options Voluntary Short-Term Disability Coverage Voluntary Life Insurance (Additional Coverage Options) Additional coverage options to include spouses and families About Us: R & D Industries, Inc. (RDI) is a 41-year-old Iowa technology corporation. RDI has been previously honored with the Iowa Small Business Excellence Award and twice in Inc Magazine's Inc-5000 as one of the fastest-growing privately held companies in the US. RDI continues to be nationally and globally recognized for technology excellence. In 2019, 2022, 2023, 2024, and 2025 RDI was recognized as one of the Top 500 MSPs in the US by CRN . 2025 placed RDI in the Pioneer 250 for the third time and 2024's placement recognized RDI for the second time in the Security 100. In 2021, 2022, 2023, and 2024 RDI was recognized in the MSP 501 - the IT channel's most prestigious global ranking of managed service and technology providers. RDI delivers a wide range of technology-driven solutions, focusing on delivering exceptional value to its customers. 2024 marked the 40th Anniversary of RDI, this important milestone underscored RDI's steadfast commitment to its foundational principles: to Research, to Develop, and to Innovate (RDI). These principles guide the creation of highly effective solutions grounded in integrity and trust. RDI takes pride in its unwavering commitment to always 'Do the Right Thing' for our customers, employees, vendors, and resellers. RDI is comprised of four primary corporate divisions: Thinix (Thinix.com) provides best-in-class managed technology solutions; Thinix furnishes a worldwide customer base with distinct business advantages by making technology simple, safe, and secure. Thinix specializes in deploying and managing FamilySafe Guest WiFi networks, kiosks, and guest-use computers, Thinix AssuredSecurity endpoint management, network monitoring and security, and high-availability Internet connectivity solutions coupled with a world-class, 24/7 technical support team and nationwide onsite installation and service team. Akative (Akative.com) Akative provides 4G LTE/5G data connectivity solutions, patented iStatus monitoring, and multi-carrier services to customers throughout the United States and has over 55 million hours of connectivity uptime. Our mission is to help businesses stay online by delivering simple, robust Autonomous Connectivity™ solutions. Akative products are designed to help businesses work toward ZeroDowntime . RDIWorks (RDIWorks.com) is a regional leader in the Midwest United States, providing IT consulting, network architecture/engineering, and managed services to businesses, government, healthcare, and education. RDIworks bolsters highly trained technicians and valued technology partners, such as Aruba Networks, Cisco, HPE, Dell, Nutanix, VMware, Microsoft, WatchGuard, and Datto. Audio Engineering (AudioEngineering.com) is a professional audiovisual systems integration company with complete design, installation, and maintenance services. For over 40 years, we have provided award-winning A/V Systems in over 5,000 successful projects, 400 years of combined experience, 100+ certifications, and partnerships with the world's best equipment manufacturers. Our staff works directly with managers, end users, and architectural teams to engineer and install professional A/V systems for churches, performing arts, education, business, healthcare, government, and more. RDI provides competitive pay, paid vacations, paid holidays, paid personal days, group health insurance, dental insurance, vision insurance, disability insurance, life insurance, 401k retirement plan, and other benefits. RDI has offices in Milford and Ames. This is an excellent opportunity for the right individual to work in a growing, fun environment within one of the top technology companies in the region. Join us and be a part of a special team right here in Iowa! R & D Industries, Inc. is an equal opportunity employer and proud supporter of the Home Base Iowa Initiative. For more details, see: HomeBaseIowa.gov About Okoboji, IA: R & D Industries (RDI) in Milford is located just minutes south of Okoboji and the Iowa Lakes Corridor - a place that allows for a balance in life. Living within the communities of the Iowa Lakes Corridor allows you to have it all. This area provides you with the ability to spend quality time with your friends and family while meeting your career objectives. Enjoy easy and scenic commutes, excellent schools with small class sizes, safe communities to live in, and endless recreational and cultural opportunities year-round. Within the Iowa Lakes Corridor, there are progressive and distinctive communities each with its own history, character, and lifestyle. Find affordable housing in a variety of beautiful communities and neighborhoods. The Iowa Lakes Corridor's award-winning, highly rated schools produce exceptionally educated students. Our higher education system, including Buena Vista University, Iowa Lakes Community College, and Iowa Central Community College, is a valued partner in the lifelong learning of our residents, advanced education, high-tech training, and job retraining of our workforce. Within the Iowa Lakes Corridor, there is a great diversification of professional healthcare services with caring family doctors and surgeons along with state-of-the-art hospitals and healthcare facilities. The Iowa Lakes Corridor…the Good Life. Learn more at ************************ **************************** and *****************************
    $66k-83k yearly est. 60d+ ago
  • RN, Clinical Information Systems Coordinator

    Shenandoah Medical Center 4.0company rating

    Information technology analyst job in Shenandoah, IA

    1. Participates in core Nursing and Information Technology functions and assists with projects/training. Coordinates training, standard setting, reporting, forms customization, application maintenance, and updates related to the clinical software systems. Provides assistance to the IT department during system maintenance, upgrades, and changes when time is permitted. Provides orientation and ongoing education on the EMR software to nursing staff and providers, with the ability to assist with other department training as needed. Works as a clinic nurse on a periodic basis to maintain clinical awareness and competency. Assists in the development, implementation and maintenance of clinical information systems modules, supplemental support systems, and responsible for related training of system users and medical staff. Allows for flexible scheduling to accommodate the needs of all shifts. 2. Communicates problems with the system to the vendor and tracks responses, ensuring a resolution. Coordinates and facilitates communication between the IT Department and end users as required. Serves as first line resource for clinical issues with appropriate resolution instructions. Collaborates effectively with vendor/clinical staff regarding application and workflow problems, and reports back findings in an appropriate time frame. Communicates clearly and concisely with all departments, and develops training as needed. 3. Maintains current knowledge of computerized documentation technology and ensuring documentation requirements are met. Maintains exceptional product knowledge and coordinate program to update all employees, including providers, on new features and existing functionality to ensure a smooth transition. Acts as a liaison to the medical staff to assess their needs and provide information and training. Maintains awareness of organizational policies, procedures, and regulatory requirements related to orders and clinical documentation, and contributes to policy and procedure development as warranted. Develops and maintains a quality improvement program for clinical information systems. Monitors, reports and collaborates with other departments to identify areas for improvement and efficiency. Completes documentation audits for applicable departments. 4. Assists in aspects of planning, design, development, implementation, maintenance and evaluation of clinical information system including the electronic medical record (EMR). Utilizes the knowledge and skills of clinical practice to determine clinical functions that are suitable for computer applications; apply clinical expertise to guide the evolution of clinical software implementation and help clinicians focus on personalized high-quality patient care in accordance with professional standards of practice. Provides leadership to increase nurse satisfaction and healthcare IT system adoption. Assists clinical staff in troubleshooting, building and maintaining templates or other features of the EMR to ensure patient safety and satisfaction. Works with interdisciplinary teams to define/redefine documentation requirements and practices. 5. Completes programming and alterations to the clinical documentation software. Maintains a broad knowledge of hardware, operating systems, applications, operation analysis and protocols. Understands how the EMR interacts globally so that improvements can be seen across all areas of the facility. 6. Participates in and promotes Continuous Quality Improvement (CQI). Maintains strong clinical knowledge of healthcare trends, policy, regulatory and compliance issues. Participates in the development of an compliance with HIPPA standards to maintain the security, privacy, confidentiality, and integrity of health information. Makes suggestions for nursing areas. Monitors HCAHP scores, reviews current processes and makes appropriate process changes to improve patient satisfaction scores. 7. Performs other duties as assigned.
    $71k-95k yearly est. 31d ago
  • IT Technician

    Us Tech Solutions 4.4company rating

    Information technology analyst job in Slater, IA

    **Essential Job Functions:** - Offer foundational technical support in infrastructure services, providing assistance in routine tasks. - Assist with infrastructure projects and assignments. - Participate in basic monitoring and routine troubleshooting of infrastructure systems. - Collaborate with team members to address infrastructure challenges and daily operational tasks. - Support the creation and maintenance of infrastructure documentation. - Develop and improve technical skills through on-the-job experience. - Show eagerness to learn and gain expertise in infrastructure services. - Follow established best practices and standards in infrastructure service delivery. **Basic Qualifications:** - Bachelor's degree in a relevant field or equivalent combination of education and experience - Typically, 2+ years of relevant work experience - Proven experience in infrastructure technology analysis - Proficiencies in data analysis and technical knowledge - A continuous learner that stays abreast with industry knowledge and technology **Other Qualifications:** - An advanced degree in a relevant field is a plus - Relevant certifications, such as CompTIA A+, Microsoft Certified: Clienture Fundamentals, or Google Cloud Associate, are a plus **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $35k-53k yearly est. 11d ago
  • IT Support Technician

    Insight Global

    Information technology analyst job in Des Moines, IA

    Must haves: 3-5 Years of Experience in IT Support with both hardware and software troubleshooting. Experience working a ticketing system, preferred BMC ticketing system. IT Customer support experience. Experience remoting into virtual desktops. Experience with Okta SSO. Day to day: Insight Global is looking for an IT Support Service Desk Technician for a Senior Living Operator client in the Des Moines, IA area. This individual will join a team of 3 service desk technician supporting both corporate and community level users with hardware and software support. You'll be responsible for tier 1 support, answering incoming service calls and providing level 1 support. Compensation: $18/hr to $28/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $18 hourly 2d ago
  • IT Analyst IV / Software Engineer

    Collabera 4.5company rating

    Information technology analyst job in Johnston, IA

    At Collabera, we recognize that our client satisfaction depends in large part on our resource satisfaction, so we make meeting your career needs a top priority. We provide a high-touch, supportive environment that enables you to grow and challenge yourself while maintaining work-life balance. Choose from a wide range of exciting opportunities from our diverse Fortune 500 client base. Job Description Description Provides application development and support to partner in the planning, delivery and/or support of business processes utilizing information technology and business practices for strategic business units Work is of medium to high complexity and moderate to high in risk Has expanded contact with responsibility to varied and multiple departments and functional operations, and actively participates in strategic business relationships Serves as a key team member which may include being on multiple teams and/or team lead Participates in the review and formation of processes May plan work and schedules for others for project related works Impact of decision-making is medium to high risk and impact Serves as a consultant or expert and actively shares knowledge across workgroups Applies information analyses to optimize the integration of major strategic business processes Designs and implements complex changes impacting several processes with minimal direction Primarily performs as an individual contributor, but may supervise a small work team (6 or fewer members) Qualifications Requirements: Experience in the design, development, testing and integration of applications of high complexity within a Java development environment Experience with developing and designing applications interacting with relational databases of high complexity Strong analytical skills Demonstrated work experience in a team environment Experience in Agile work environment Experience developing unit tests and other test automation Proven experience with the following: SOAP, JavaScript, Spring, DB2 and/or Oracle, Hibernate, Ajax, Maven, jUnit, Restful Web-Services Additional Information All your information will be kept confidential according to EEO guidelines.
    $69k-94k yearly est. 60d+ ago
  • IT Infrastructure Support Intern - Summer 2026

    Stellar Industries 3.5company rating

    Information technology analyst job in Garner, IA

    Internship Description Summary: The Information Technology Infrastructure support Intern works closely with Information Technology Leadership and other IT employees on various Information Technology tasks and projects. The responsibilities of the Information Technology Intern vary based on assignments and department needs. At Stellar Industries, Inc. we strive to provide interns with an understanding of information technology functions in a manufacturing organization as well as opportunity to apply what has been learned in the classroom in a dynamic business setting. Essential Duties and Responsibilities: • Provide end user support - both face-to-face and remote. • Assist with troubleshooting both hardware & software issues. • Utilize help desk to respond to support requests and document resolution of issues. • Provide user training for hardware and software. • Assist with installation of PC hardware and software. • Assist with testing of software and other project related duties as assigned. • Assist with network and hardware troubleshooting. • Assist with performing preventative maintenance and upgrades on servers. • Research and perform work on special projects as assigned. • Support the IT team in maintaining hardware, software, and other systems • Organize and maintain IT resources. • Take direction on assignments and then work autonomously or with appropriate team(s) to accomplish assignment objectives. • Complete assignments or projects in a timely, effective and confidential manner. • Actively meet and speak with Information Technology employees to learn the various aspects and responsibilities of their jobs. • Perform other duties as assigned. Competencies: • PC applications including Microsoft Windows, Microsoft Office suite • Strong technical skills. • Strong verbal and written communication • Ability to work well in teams • Strong work ethic and attention to detail • Ability to quickly adapt to a changing environment. • Ability to quickly learn new concepts and software as necessary. • Ability to follow established procedures. • Excellent analytical and problem-solving skills Education and/or Experience: • Two-year trade school degree with/or pursuing majoring in Computer Science, Industrial System Engineering, Information Technology, Computer Engineering or related IT discipline. • Minimum 3.0 GPA. Requirements Internships, IT
    $28k-35k yearly est. 60d+ ago
  • IT / System Administrator

    R&D Industries, Inc. 3.6company rating

    Information technology analyst job in Milford, IA

    Our Level 2 IT Technicians / System Administrators are able to provide the next level of network system maintenance and support and are expected to have more in-depth knowledge of hardware, software, and more importantly, networking and security topics than a Level 1 IT Technician. The Level 2 IT Technician should have several years of experience working in the field. Individuals must possess excellent technical and troubleshooting skills, and must also have outstanding personal skills as working closely with customers is imperative. Qualified Candidates Must: Communicate effectively with customers on both a technical and non-technical level. Work as part of a team as well as work unsupervised. Strive to constantly learn new technology and devices. Be motivated and self-managed. Often travel to customer locations to directly work with customers and resolve issues on-site. Common Duties and Tasks: Install, configure, repair, maintain, troubleshoot, and diagnose PCs, servers, network switches, routers, firewalls, wireless access points, network software, printers, and other equipment. Respond to network alerts and customer issues to remediate issues in an efficient manner. Expediently answer customer calls, diagnose issues, respond quickly, and complete the service loop. Determine server and other equipment specifications for customer projects. Specify accurate time requirements for customer projects such as new server installs and switch replacements. Minor product sales with existing customers, such as PCs, printers, and access points. Communicate project status to customers, teams, and vendors. Implement large-scale software deployments per vendor and customer specifications. Management, deployment, and troubleshooting of Active Directory and Group Policies. Management, deployment, and troubleshooting of varied email systems, such as Office 365. Detailed troubleshooting of email flow issues, where a strong knowledge of DNS is required. Carefully organize customer documentation through project lifecycles. Service auditing, for example: Periodically validating backups are configured to back up all data on all volumes, at specified intervals, and to all appropriate media. Periodically validating firewall rules do not allow unnecessary traffic inbound or outbound. Periodically validating that all machines on the network meet the specified baseline security settings. Test and implement new technologies for in-house as well as customer facilities. Implement monitoring and automation for various systems using in-house and third-party platforms. LAN and WAN design, including implementation of VLANs and VPNs. Required Competencies: Desktop operating systems, up to Windows 11 Server operating systems, up to Windows Server 2025 Microsoft Active Directory, including group policies DNS, WINS, HTTP, HTTPS, SNMP, SMTP, POP3, IMAP, as well as other protocols Ethernet, VLANS, Switching and Routing Wireless networking 802.11ac/ax Server virtualization using VMWare and VCenter NAS devices, security, and configuration Physical network infrastructure, including cabling standards Helpful Competencies: TCP/IP experience, packet capture & analysis, thorough understanding of Microsoft SQL, Microsoft Exchange SAN (Storage Area Networks), iSCSI, fiber channel, SAN management, LUN configuration & management Scripting for the purposes of automation, such as through PowerShell, batch files, VBScript Computer imaging, disk formatting, low-level Windows OS knowledge Helpful Certifications: CompTIA A+ CompTIA Net+ CompTIA Security+ Microsoft 365 Certified: Administrator Expert Windows Server Hybrid Administrator Microsoft 365 Certified: Endpoint Administrator Associate Perks Include Work in a fun, team environment Professional development and training opportunities Gain crucial experience with a variety of real-world projects Learn from respected industry experts on best practices Unlimited Coffee Conveniently located near Highway 71 Extensive Benefits: Employer-paid health insurance contribution Medical (cafeteria) plan Paid Individual Life, Dental, Vision, and Long-Term Disability coverage Paid Vacation time Paid Holidays Paid Time Off (PTO) sick days and personal days Jury duty and bereavement benefits Allowance for use of personal cell phone. Performance-based bonuses 401K Match Health savings and flexing spending options Voluntary Short-Term Disability Coverage Voluntary Life Insurance (Additional Coverage Options) Additional coverage options to include spouses and families About Us: R & D Industries, Inc. (RDI) is a 41-year-old Iowa technology corporation. RDI has been previously honored with the Iowa Small Business Excellence Award and twice in Inc Magazine's Inc-5000 as one of the fastest-growing privately held companies in the US. RDI continues to be nationally and globally recognized for technology excellence. In 2019, 2022, 2023, 2024, and 2025 RDI was recognized as one of the Top 500 MSPs in the US by CRN . 2025 placed RDI in the Pioneer 250 for the third time and 2024's placement recognized RDI for the second time in the Security 100. In 2021, 2022, 2023, and 2024 RDI was recognized in the MSP 501 - the IT channel's most prestigious global ranking of managed service and technology providers. RDI delivers a wide range of technology-driven solutions, focusing on delivering exceptional value to its customers. 2024 marked the 40th Anniversary of RDI, this important milestone underscored RDI's steadfast commitment to its foundational principles: to Research, to Develop, and to Innovate (RDI). These principles guide the creation of highly effective solutions grounded in integrity and trust. RDI takes pride in its unwavering commitment to always 'Do the Right Thing' for our customers, employees, vendors, and resellers. RDI is comprised of four primary corporate divisions: Thinix (Thinix.com) provides best-in-class managed technology solutions; Thinix furnishes a worldwide customer base with distinct business advantages by making technology simple, safe, and secure. Thinix specializes in deploying and managing FamilySafe Guest WiFi networks, kiosks, and guest-use computers, Thinix AssuredSecurity endpoint management, network monitoring and security, and high-availability Internet connectivity solutions coupled with a world-class, 24/7 technical support team and nationwide onsite installation and service team. Akative (Akative.com) Akative provides 4G LTE/5G data connectivity solutions, patented iStatus monitoring, and multi-carrier services to customers throughout the United States and has over 55 million hours of connectivity uptime. Our mission is to help businesses stay online by delivering simple, robust Autonomous Connectivity™ solutions. Akative products are designed to help businesses work toward ZeroDowntime . RDIWorks (RDIWorks.com) is a regional leader in the Midwest United States, providing IT consulting, network architecture/engineering, and managed services to businesses, government, healthcare, and education. RDIworks bolsters highly trained technicians and valued technology partners, such as Aruba Networks, Cisco, HPE, Dell, Nutanix, VMware, Microsoft, WatchGuard, and Datto. Audio Engineering (AudioEngineering.com) is a professional audiovisual systems integration company with complete design, installation, and maintenance services. For over 40 years, we have provided award-winning A/V Systems in over 5,000 successful projects, 400 years of combined experience, 100+ certifications, and partnerships with the world's best equipment manufacturers. Our staff works directly with managers, end users, and architectural teams to engineer and install professional A/V systems for churches, performing arts, education, business, healthcare, government, and more. RDI provides competitive pay, paid vacations, paid holidays, paid personal days, group health insurance, dental insurance, vision insurance, disability insurance, life insurance, 401k retirement plan, and other benefits. RDI has offices in Milford and Ames. This is an excellent opportunity for the right individual to work in a growing, fun environment within one of the top technology companies in the region. Join us and be a part of a special team right here in Iowa! R & D Industries, Inc. is an equal opportunity employer and proud supporter of the Home Base Iowa Initiative. For more details, see: HomeBaseIowa.gov About Okoboji, IA: R & D Industries (RDI) in Milford is located just minutes south of Okoboji and the Iowa Lakes Corridor - a place that allows for a balance in life. Living within the communities of the Iowa Lakes Corridor allows you to have it all. This area provides you with the ability to spend quality time with your friends and family while meeting your career objectives. Enjoy easy and scenic commutes, excellent schools with small class sizes, safe communities to live in, and endless recreational and cultural opportunities year-round. Within the Iowa Lakes Corridor, there are progressive and distinctive communities each with its own history, character, and lifestyle. Find affordable housing in a variety of beautiful communities and neighborhoods. The Iowa Lakes Corridor's award-winning, highly rated schools produce exceptionally educated students. Our higher education system, including Buena Vista University, Iowa Lakes Community College, and Iowa Central Community College, is a valued partner in the lifelong learning of our residents, advanced education, high-tech training, and job retraining of our workforce. Within the Iowa Lakes Corridor, there is a great diversification of professional healthcare services with caring family doctors and surgeons along with state-of-the-art hospitals and healthcare facilities. The Iowa Lakes Corridor…the Good Life. Learn more at ************************ **************************** and *****************************
    $66k-83k yearly est. 60d+ ago

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Top 8 Information Technology Analyst companies in IA

  1. Collabera

  2. VTech

  3. Bankers Trust Company

  4. Emerson

  5. Stellar Industries, Inc.

  6. Coinbase

  7. Prime Therapeutics

  8. Smithfield Foods

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