Information technology analyst jobs in Iowa

Lead IT Auditor Employment Type: Full-Time We are seeking a Lead IT Auditor with strong IT audit experience, exceptional attention to detail, and solid organizational and time-management skills. This role is ideal for someone who is results-oriented, analytical, and looking to advance their career in a dynamic audit environment. What You'll Do: Perform complex IT assurance and consulting reviews evaluating the effectiveness of risk management, internal controls, and governance processes Gather, analyze, and appraise audit evidence to develop observations and recommendations Present audit findings, risks, and proposed solutions clearly to leadership through verbal updates and formal audit reports Support external reviews and regulatory examinations by providing accurate and timely information Train and mentor junior auditors, contributing to their development and performance management Potentially supervise junior staff Research and investigate areas where audit insights may provide financial or operational benefit to the organization What You'll Bring: Bachelor's degree (Information Technology preferred) 5+ years of relevant experience in IT auditing, information technology, or related fields Strong knowledge of IT application controls, IT general controls, and internal control frameworks Familiarity with SOX and/or Model Audit Rule (MAR) requirements Experience in highly regulated industries (insurance preferred but not required) Excellent written and verbal communication skills and ability to interact effectively at all organizational levels Strong critical thinking, analytical, and decision-making skills Ability to work independently while contributing to a collaborative team environment High level of professionalism and ability to maintain confidentiality Proficiency with Excel and ability to learn new audit or IT systems Professional certifications such as CISA or CIA preferred Work Environment: Based in West Des Moines, Iowa Hybrid schedule available (up to 2 days/week remote) after 90 days What We Offer: Competitive compensation package Comprehensive benefits including low-cost medical, dental, and vision plans Enhanced 401(k) with employer match Paid time off, holidays, and volunteer time Professional development and educational opportunities Onsite perks such as wellness resources, fitness programs, childcare options, and café services A supportive, team-oriented culture focused on growth, integrity, and accountability

Intermediate IT Contracting Officer Type: 1 year contract Work Arrangement: Hybrid Interview Process: Initial phone screen 12/10 and 12/11 Pay Range: $50-60/hr (variable dependent) Must Have Skills 5+ yrs in IT procurement, contract negotiation, or public sector contracting. Knowledge of IT contract types (e.g., SaaS, IaaS, perpetual licenses, maintenance/support agreements). Familiarity with state or federal procurement regulations and processes. Bachelor's degree in Business Administration, Public Administration, Information Technology, or a related field. Nice to Have Skills Experience with State of Iowa procurement systems (e.g., Workday, I/3, or similar). Professional certifications such as NIGP-CPP, CPPB, CPPO, or NCMA CPCM. Experience working in a centralized procurement environment. Knowledge of cybersecurity and data privacy considerations in IT contracts. Project Details: Seeking an experienced IT Contracting Officer to support IT contract management, performance monitoring, and compliance. This role ensures alignment with state IT standards and strategic objectives. This position plays a critical role in managing complex IT procurements, negotiating contracts, and ensuring compliance with state and federal procurement laws, policies, and best practices. The ideal candidate will bring deep expertise in IT contracting, vendor management, and public sector procurement processes. Key Responsibilities Lead and manage end-to-end IT procurement processes, including RFPs, RFIs, RFQs, and sole source justifications. Draft, review, and negotiate IT contracts, including software licensing agreements, SaaS, cloud services, hardware, and professional services. Collaborate with legal, cybersecurity, enterprise architecture, and business stakeholders to ensure contract terms meet technical, legal, and operational requirements. Ensure compliance with State of Iowa procurement statutes, administrative rules, and internal policies. Maintain accurate procurement documentation and contract records in the state's procurement systems. Provide guidance and training to internal stakeholders on IT procurement best practices and contract management. Monitor vendor performance and support contract enforcement and dispute resolution as needed. Peoplelink LLC, a leader in the staffing industry for the past 33 years, continues our vision of ‘linking' communities through employment. TeamSoft's dedication to the safety, health & well-being of our associates, clients and communities remains our #1 priority. TeamSoft is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at all levels of the organization.

Des Moines, IA/HYBRID 6+ Months IS A HYBRID POSITION THAT REQUIRES THE RESOURCE TO BE ONSITE ON WEDNESDAYS. SUBMIT LOCAL/REGIONAL RESOURCES WHO CAN BE ONSITE EACH WEDNESDAY. Description: Seeking an IT Vendor Manager to support the Department of Management, Division of Information Technology This role will focus on managing vendor relationship, contract, performance & compliance in alignment with state IT standard & strategic goal The Division of Information Technology (DoIT) provides adaptable, secure, and cost-effective technology services and solutions for the Department of Management (DOM) and its partners. DoIT manages all State of Iowa Executive Branch IT assets, projects, and resources, delivering high-value technology and expertise to support Iowa's citizens and families. This position will play a key role in managing IT vendor relationships, ensuring contract compliance, and supporting strategic sourcing initiatives. The ideal candidate will have a strong background in IT vendor management, contract oversight, and risk mitigation. Minimum Qualification: Graduation from an accredited four-year college or university and a minimum of two years of full-time relevant work experience. Duties and Responsibilities IT Vendor Relationship Management Develop and maintain strong relationships with key IT vendors and service providers. Serve as the escalation point for vendor-related issues and disputes. Facilitate regular vendor performance and business reviews. IT Agreement & SLA Oversight Oversee negotiation, execution, and renewal of IT Statements of Work (SOWs). Ensure alignment with legal, financial, and operational standards. Monitor compliance with SLAs, KPIs, and contractual obligations. Collaborate with legal and procurement teams to ensure enforceable and favorable contract terms. IT Financial & Risk Management Track vendor spend and ensure alignment with IT budgets and forecasts. Identify and manage vendor-related risks, including cybersecurity, data privacy, and operational continuity. Support audits and compliance initiatives related to vendor engagements. Change and Issue Management Log and track vendor-related issues, escalations, and change requests. Coordinate resolution of service disruptions or contract disputes. Document change control approvals for IT services or infrastructure. Stakeholder Communication Schedule and document vendor meetings, demos, and onboarding sessions. Communicate vendor updates, risks, and contract changes to stakeholders.

We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability. Key Responsibilities Scope of Work / Activities to be Covered Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices. Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability. Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues. Conduct preventive maintenance activities such as security checks, system health checks, and patch updates. Monitor and coordinate critical service requests with remote teams and vendors as needed. Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through. Expected Results Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period. Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills. Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure. Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability. Qualifications & Skills Proven experience in IT support, helpdesk, or desktop engineering roles. Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals. Familiarity with ITSM ticketing systems and incident management processes. Ability to conduct preventive maintenance and security checks. Strong communication skills and ability to interact with end-users at all levels. Detail-oriented with strong documentation and reporting skills. Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.

IT Contracts Officer / Manager Duration: 6-12 months (with possible extension) We are seeking an experienced IT Contracts Officer to support IT contract management, performance monitoring, and compliance. This role ensures alignment with organizational IT standards and strategic objectives. The position involves managing complex IT procurements, negotiating contracts, and ensuring compliance with applicable procurement laws, policies, and best practices. Key Responsibilities Lead and manage end-to-end IT procurement processes, including RFPs, RFIs, RFQs, and sole source justifications. Draft, review, and negotiate IT contracts (software licensing, SaaS, cloud services, hardware, professional services). Collaborate with legal, cybersecurity, enterprise architecture, and business stakeholders to ensure contract terms meet technical, legal, and operational requirements. Ensure compliance with procurement statutes, administrative rules, and internal policies. Maintain accurate procurement documentation and contract records in procurement systems. Provide guidance and training to internal stakeholders on IT procurement best practices and contract management. Monitor vendor performance and support contract enforcement and dispute resolution. Stay current on industry trends, emerging technologies, and evolving procurement regulations. Minimum Qualifications Bachelor's degree in Business Administration, Public Administration, Information Technology, or related field. Minimum 5 years of experience in IT procurement, contract negotiation, or public sector contracting. Strong knowledge of IT contract types (SaaS, IaaS, perpetual licenses, maintenance/support agreements). Familiarity with state or federal procurement regulations and processes. Excellent written and verbal communication skills. Strong analytical, negotiation, and project management skills. Preferred Qualifications Experience with procurement systems (e.g., Workday, I/3, or similar). Professional certifications such as NIGP-CPP, CPPB, CPPO, or NCMA CPCM. Experience in a centralized procurement environment. Knowledge of cybersecurity and data privacy considerations in IT contracts. #ITContractsOfficer #Procurement #ContractManagement #VendorManagement #ITProcurement #HybridJobs #DesMoinesJobs #ContractNegotiation #PublicSectorJobs #SaaSContracts #CloudServices #ProjectManagement #Compliance #JobOpening

Client is seeking an experienced IT Contracting Officer to support IT procurement, contract management, compliance, and vendor performance activities. This is an onsite role requiring 2-3 days per week onsite. Local candidates only. Key Responsibilities • Manage full IT procurement lifecycle: RFPs, RFIs, RFQs, and sole-source documentation. • Draft, review, and negotiate IT contracts for software, SaaS, cloud services, hardware, and professional services. • Work closely with legal, cybersecurity, architecture, and business teams to ensure compliance and technical accuracy. • Ensure adherence to State of Iowa procurement laws, rules, and policies. • Maintain procurement documentation and contract records. • Guide internal teams on procurement best practices. • Monitor vendor performance and assist with contract enforcement or issue resolution. • Stay updated on industry trends and procurement regulations. Minimum Qualifications • Bachelor's degree in Business, Public Administration, IT, or related field. • 5+ years of IT procurement, contract negotiation, or public sector contracting experience. • Strong knowledge of IT contract types (SaaS, IaaS, software licensing, support, etc.). • Experience with state/federal procurement processes. • Excellent communication, negotiation, and project management skills. Preferred Qualifications • Experience with Iowa systems (Workday, I/3). • Certifications: NIGP-CPP, CPPB, CPPO, or NCMA CPCM. • Experience in centralized procurement environments. • Understanding of cybersecurity and data-privacy considerations in IT contracts.

Job Description: Field IT Infosys is seeking an IT Support Associate. This position is responsible for providing expert technical support and hands-on repair services for laptops and related devices. This role involves diagnosing hardware and software issues on laptops and end user devices, performing troubleshooting, repairs and upgrades and ensuring devices meet quality standards before returning them to customers. The Field IT engineer plays a critical role in delivering reliable solutions and maintaining customer satisfaction in a fast-paced service environment. Primary Skill Required Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc. Detailed Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines. Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Preferred Skills: • Excellent problem-solving, communication, and documentation skills • Ability to work independently and manage technical issues. • Willingness to learn new technologies and adapt to different roles Good to have any or more certificates such as: CompTIA A+, Microsoft Certified Desktop Support Technician The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. Pay = $19.23/hr. About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Key Responsibilities Lead and manage end-to-end IT procurement processes, including RFPs, RFIs, RFQs, and sole source justifications. Draft, review, and negotiate IT contracts, including software licensing agreements, SaaS, cloud services, hardware, and professional services. Collaborate with legal, cybersecurity, enterprise architecture, and business stakeholders to ensure contract terms meet technical, legal, and operational requirements. Ensure compliance with State of Iowa procurement statutes, administrative rules, and internal policies. Maintain accurate procurement documentation and contract records in the state's procurement systems. Provide guidance and training to internal stakeholders on IT procurement best practices and contract management. Monitor vendor performance and support contract enforcement and dispute resolution as needed. Stay current on industry trends, emerging technologies, and evolving procurement regulations. Minimum Qualifications Bachelor's degree in Business Administration, Public Administration, Information Technology, or a related field. At least 5 years of experience in IT procurement, contract negotiation, or public sector contracting. Strong knowledge of IT contract types (e.g., SaaS, IaaS, perpetual licenses, maintenance/support agreements). Familiarity with state or federal procurement regulations and processes. Excellent written and verbal communication skills. Strong analytical, negotiation, and project management skills. Skills : Bachelor's degree in Business Administration, Public Administration, Information Technology, or a related field. Experience in IT procurement, contract negotiation, or public sector contracting. Strong knowledge of IT contract types (e.g., SaaS, IaaS, perpetual licenses, maintenance/support agreements). Familiarity with state or federal procurement regulations and processes. Excellent written and verbal communication skills. Strong analytical, negotiation, and project management skills. Experience with State of Iowa procurement systems (e.g., Workday, I/3, or similar). Professional certifications such as NIGP-CPP, CPPB, CPPO, or NCMA CPCM. Experience working in a centralized procurement environment. Knowledge of cybersecurity and data privacy considerations in IT contracts

The Information Security Compliance Analyst plays a pivotal role in safeguarding the organization's information assets by leading compliance initiatives, managing vendor and client security assessments, and supporting incident response efforts. This position ensures alignment with industry standards such as ISO27001, SOC 2, PCI DSS, and GDPR, while maintaining robust governance frameworks and security policies. The analyst collaborates cross-functionally to enhance security operations, drive continuous improvement, and uphold regulatory compliance across ITA Group's systems and third-party relationships. ACCOUNTABILITIES & PERFORMANCE EXPECTATIONS Security Operations & Compliance Lead client and vendor security assessments, including third-party reviews, risk assessments, and questionnaire responses. Build and manage workflows for vendor assessments and due diligence. Oversee compliance audits (SOC2, PCI, ISO27001, TruSight), including evidence collection and process optimization. Support the Information Systems Incident Response Team (ISIRT) during security events. Assist in developing requirements for security tools and operational procedures. Evaluate and recommend emerging security technologies and products. Provide off-hours support on a rotating and as-needed basis. Coordinate with external suppliers to resolve security incidents. Systems & Tools Management Administer and monitor various security tools to ensure optimal performance and coverage. Audit & Incident Management Conduct quarterly audits of systems in scope for compliance. Maintain incident logs and ensure readiness for ISO27001 certification. Investigate and remediate Microsoft Security alerts. Compliance Certifications Collaborate with Legal to support privacy regulations and ensure compliance with GDPR and other frameworks. Governance Management Develop and implement Data Loss Prevention (DLP) rules for sensitive document handling. Enhance Insider Threat Protection capabilities. Maintain and update InfoSec policies and procedures. Provide organization-wide coaching and mentorship on security policies. Ensure regulatory and compliance requirements are consistently met. Establish and maintain a security framework and auditing process. Manage security questionnaires and third-party data security risk assessments. Analyze and investigate security anomalies using platform reports, logs, and alerts. POSITION REQUIREMENTS Bachelor's degree in computer science, information technology, or equivalent experience. Five-to-eight years experience in information technology support with at least five years of experience in system administration and system design. Security certification such as CISSP, CISA, or CISM are required. Technical certifications in Cisco and Microsoft products is preferred. Excellent communication and documentation skills. Strong experience with ISO27001, SOC 2, PCI DSS 4.x, GDPR, and other regulatory frameworks and privacy regulations. Ability to demonstrate ownership of systems and drive the technology forward to the goals of the company. Direct involvement in the annual planning and budgeting process for Information Technology. Strong communication skills and the ability to interact with other systems personnel in a team environment. Ability to maintain confidentiality pertaining to nonpublic business, financial, personnel, salary, and technological information, plans or data. Ability to think analytically to solve technical problems individually and in a team environment. Ability to effectively plan, schedule and coordinate projects and meet deadlines, managing multiple project concurrently. Ability to analyze and communicate technology performance results. Specific experience working with our current primary technology and software preferred. Ability to listen, understand and respond to external and internal customers' needs in a timely manner; customer service experience in a service-related industry preferred. Ability to work the time necessary to complete projects and/or meet deadlines. ABOUT ITA GROUP ITA Group is an employee-owned engagement and loyalty company that provides data-driven solutions designed to uniquely motivate and inspire our clients' employees, channel partners and customers. Creating engaging employee experiences is at the heart of what we do and who we are, and we continuously evaluate our team member benefits to ensure our team members are cared for. We offer an array of competitive benefits, including healthy retirement contributions, health, dental and vision insurance, paid parental leave, flexible work arrangements, Volunteer Time Off, paid sabbaticals, anniversary awards and more! Come join our team, recently recognized by several top organizations as a Great Place to Work.

Additional Information Weekend on-call rotation required. Overtime (OT) may be possible. Metatarsal safety shoes required on Day 1. May involve travel between Waterloo area locations. Job Summary Provide onsite deskside Tier 2 IT support to the Waterloo, IA location, ensuring smooth operation of end-user devices and resolving technical incidents in a timely manner. Key Responsibilities Perform and monitor standard IT processes and operations such as: Imaging computers. Replacing printer toner and parts. Disposing of outdated IT assets. Resolving trouble tickets from ServiceNow queues. Document and distribute information, including: Updating assets in Asset Center. Following knowledge base (KB) articles and unit-specific procedures. Maintain accurate logs, reports, and records: Contact lists, process logs, incident reports, customer updates, inventory, and maintenance records. Recognize and resolve problems within established procedures. Report issues that fall outside documented solutions. Support routine maintenance and inventory management of IT equipment and supplies. Apply technical knowledge to troubleshoot basic end-user issues (hardware, software, and network). Required Skills & Knowledge Basic understanding of computing and networking fundamentals. Proficiency in Microsoft Office, intranet, and internet applications. Awareness of computer security policies and general cybersecurity principles. Strong communication and documentation skills. Preferred Qualifications 1+ year of IT support experience, but recent graduates with strong fundamentals are encouraged to apply. Education Degree in Information Technology or related field - or equivalent relevant experience. High School Diploma or equivalent required.

As an IT Vendor Manager, you will play a key role in managing IT vendor relationships, ensuring contract compliance, and supporting strategic sourcing initiatives. The ideal candidate will have a strong background in IT vendor management, contract oversight, and risk mitigation. Responsibilities: IT Vendor Relationship Management: Develop and maintain strong relationships with key IT vendors and service providers. Serve as the escalation point for vendor-related issues and disputes. Facilitate regular vendor performance and business reviews. IT Agreement & SLA Oversight: Oversee negotiation, execution, and renewal of IT Statements of Work (SOWs). Ensure alignment with legal, financial, and operational standards. Monitor compliance with SLAs, KPIs, and contractual obligations. Collaborate with legal and procurement teams to ensure enforceable and favourable contract terms. IT Financial & Risk Management: Track vendor spend and ensure alignment with IT budgets and forecasts. Identify and manage vendor-related risks, including cybersecurity, data privacy, and operational continuity. Support audits and compliance initiatives related to vendor engagements. Change and Issue Management: Log and track vendor-related issues, escalations, and change requests. Coordinate resolution of service disruptions or contract disputes. Document change control approvals for IT services or infrastructure. Stakeholder Communication: Schedule and document vendor meetings, demos, and onboarding sessions. Communicate vendor updates, risks, and contract changes to stakeholders. Other duties as assigned. Minimum Qualification: Graduation from an accredited four-year college or university and a minimum of two years of full-time relevant work experience. The hourly range for roles of this nature are $45.00 to $55.00/hr. Rates are heavily dependent on skills, experience, location, and industry.

Job Title: ERP Systems Manager - Manufacturing IT (or ERP Sr Analyst / ERP Technical Lead - Manufacturing IT) Department: Information Technology Reports to: VP of IT FLSA Status: Exempt Location: Washington, IA Brava Roof Tile is seeking a hands-on ERP professional to lead and support our ERP implementation. Depending on experience, the role may be titled ERP Systems Manager, ERP Sr Analyst, or ERP Technical Lead - Manufacturing IT. This role will serve as the primary internal resource working with our ERP vendor (Odoo) and internal teams to ensure successful configuration, user support, and business process optimization across Inventory, Purchasing, and Manufacturing. The ideal candidate will prioritize use of standard, out-of-the-box ERP functionality to minimize custom development and ensure maintainability. The initial implementation will focus on Inventory, Purchasing, and Manufacturing, with a plan to expand to other ERP modules over time. Responsibilities: Act as the internal lead for ERP implementation, coordinating with the ERP vendor and internal stakeholders. Configure ERP modules to align with business processes, especially in Inventory, Purchasing, and Manufacturing. Prioritize use of standard, out-of-the-box ERP functionality to minimize custom development and ensure maintainability. Provide day-to-day support to users, troubleshoot issues, and ensure system usability. Collaborate with cross-functional teams to gather requirements and translate them into ERP solutions. Optimize business processes and workflows to improve operational efficiency. Develop documentation, training materials, and conduct user training sessions. Monitor project timelines, deliverables, and ensure successful go-live and post-implementation support. Supervisory Responsibilities: Manage and coordinate third-party vendors and consulting resources as needed. Education and Experience: Bachelor's degree in Information Systems, Business, Engineering, or a related field. 5+ years of experience in ERP or MRP systems implementation and support, with focus in Inventory, Procurement and Manufacturing. Strong understanding of Inventory, Purchasing, and Manufacturing workflows. Experience configuring ERP systems (experience with Odoo is a plus but not required). Excellent problem-solving and communication skills. Ability to work independently and manage multiple priorities. Experience working with cross-functional teams in a manufacturing or distribution environment. Hands-on experience maintaining and managing ERP codebase, including Git repository workflows, module development, and migration handling. SQL or basic scripting knowledge for light development and reporting. Preferred Skills: Familiarity with ERP platforms such as SAP, Oracle, NetSuite, Microsoft Dynamics, Infor, Odoo, or similar. Experience with change management and user adoption strategies. Requirements: Must be able to reach, stretch, bend, kneel and be able to stand and walk for long lengths of time. Must be able to stoop, carry materials, and sit for extended periods as required by the job. Ability to lift, push and pull objects weighing over 50 pounds. Must have a valid Driver's License. Why Brava Roof Tile: Lead a high-impact ERP implementation that transforms core business operations. Be part of a fast-growing, innovative company transforming the roofing industry. Collaborate with talented colleagues across multiple business functions. Enjoy a culture that values trust, collaboration, and continuous learning.

Are you someone who enjoys solving inefficiencies, cleaning up digital clutter, and building smarter systems? Join Merchants Bonding Company as a Systems Support Intern and play a key role in helping departments across the company transition to a modern Microsoft environment. This is an excellent opportunity for students looking to gain hands-on experience in tech - especially those in the early stages of their college career who want to build real-world skills and work across teams in a collaborative, growth-oriented environment. About Us At Merchants Bonding, we have a positive and collaborative environment where your ideas are valued, and your growth is prioritized. We work hard to deliver first-class experiences in all our relationships. Our commitment to innovation and building trust secured our spot among the top 10 surety companies in the country. Surety bonds are a vital part of industries like insurance, finance, and construction, where reliable business transactions are essential to protect all parties involved. Curious to learn more? Visit our website and social media to explore the perks and opportunities at Merchants. The Internship Experience Our internship program is truly a reflection of our overall culture. We value inclusivity and exploring new ideas, which results in a program that embraces fresh perspectives! The internship experience offers a blend of cross-departmental learning, community service projects, and opportunities for building connections through social and educational events. You'll engage in impactful business projects, working closely with your peers and industry professionals to gain invaluable real-world experience. Embrace the chance to grow professionally and personally in a vibrant, supportive environment! What You'll Do Support process improvements and system organization to enhance collaboration and efficiency across teams. Help optimize how employees store, share, and access information within Microsoft 365 tools. Assist in simplifying workflows and creating user-friendly tools and resources; help automate the boring stuff. Contribute to improving user experience through organization, usability testing, and clear documentation. Collaborate with departments and IT to identify opportunities for system improvements and ensure successful adoption. Competencies You'll Use Time Management - Prioritize, plan, and follow through on tasks while supporting multiple departments. Communication - Clearly explain technical concepts to non-technical users in a helpful and approachable way. Technology - Use Microsoft 365 tools to support digital organization, automation, and troubleshooting. Critical Thinking - Analyze digital systems and suggest practical, scalable improvements. Career & Self Development - Take ownership of learning and apply new knowledge to real-world systems and processes. Professionalism - Show integrity, respect, and accountability in all workplace interactions.

The Role: Background, context, and vision for this role and why this role exists As part of the Todd & Sargent IT Team, the IT Junior Administrator provides first-line technical support to 150+ employees across both office and field operations. This position is focused on end-user service, CAD/BIM software support, and assisting with general IT infrastructure maintenance. Success in this position comes from delivering top-notch customer service, learning the technical foundations of our environment, and building strong relationships in both office and field. The What: What this role is responsible for. Technical Expectations Help Desk Support Provide Tier 1 technical support via phone, email, and in-person assistance Troubleshoot common issues with Windows workstations, printers, and mobile devices Support CAD software including AutoCAD, Revit, Civil 3D, and related applications Document all support requests in ticketing system with detailed resolution steps Maintain help desk metrics including response time and resolution rate targets Escalate complex issues to Senior IT Administrator with proper documentation Hardware & Infrastructure Deploy and configure new workstations and laptops for staff onboarding Perform routine maintenance on high-performance CAD workstations Assist with network infrastructure maintenance and cable management Support mobile device management for iPads and field devices Manage inventory of IT equipment and supplies using asset management system Coordinate hardware warranty repairs and replacements Software Support Assist with Autodesk software installations and license management Support Office 365 deployments and basic troubleshooting Maintain software inventory and compliance tracking Perform basic database maintenance and backup verification under supervision Update and patch workstation operating systems following established procedures Support specialized engineering applications (RAM, Wind, Enercalc) Field Operations Support Provide remote support for field personnel via VPN and remote desktop tools Assist with mobile device configuration and troubleshooting Support construction management software used on jobsites Coordinate with Senior IT Administrator for complex field technical issues Document field support procedures and common resolution steps End-User Support & Customer Service Provide clear communication with employees of all technical levels Model best practices for customer service and coach junior staff in handling end-user support Anticipate user needs, document solutions, and contribute to a growing IT knowledge base Build trust with employees by consistently delivering responsive, high-quality support Effective Organization and Housekeeping of IT Hardware Ensure proper organization, inventory, and maintenance of all IT hardware to ensure efficient operations and easy access. Follow protocols for regular audits of hardware inventory, ensuring all equipment is accounted for, functional, and up-to-date. Promote best practices for the care and handling of IT assets to extend their lifespan and optimize performance, including guidelines for usage, storage, and disposal of outdated equipment. Qualifications: Education: Associate's degree in Computer Science, Information Technology, or related field or equivalent experience Experience: 1-2 years relevant experience in IT support or help desk environment Technical Skills: Strong Windows desktop support skills and basic networking knowledge Familiarity with Microsoft Office Suite and basic troubleshooting Understanding of Active Directory basics and user account management Basic knowledge of computer hardware and peripheral devices Preferred Qualifications Experience in architecture/engineering or professional services environment Knowledge of CAD/BIM software and high-performance workstation requirements Microsoft certifications (MCSA, MCSE, Azure Administrator, or equivalent) CompTIA Security+ or similar security certifications Experience with backup and disaster recovery solutions Familiarity with compliance frameworks (ISO 27001, NIST 800-171) Understanding of construction industry workflows and technology needs

Department: Information Technology IT Tech The IT Tech ensures proper functioning of company's information processing system and helps business operations utilize software and hardware configurations that improve efficiency. In addition to the below key duties and responsibilities, all Wild Rose team members are ambassadors of the Wild Rose brand and culture. We encourage our team members to have more fun when they work at Wild Rose. As we say working here shouldn't be this much fun! Essential Functions: The essential functions and responsibilities of this position are: Ensure proper functioning of the company's information process system Support business operations use of a variety of operating hardware and software Interact professionally with the staff; maintain effective working relationships and works in cooperation with the management team to meet department objectives Must be very knowledgeable in Casino Slot and Table Game Systems. Other duties as assigned Schedule: The schedule for this position is classified as full-time Salary: $16.00 / per hour This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employee benefits may vary by location, position, length of service, and employment status. Wild Rose Casino & Hotel is an Equal Opportunity Employer dedicated to non-discrimination in employment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

JOB OPENING - Artificial Intelligence (AI) System Analyst Join a company with 160 years of excellence and a bright future ahead! At Walsh Door + Security, we're proud to be a family-owned company with 200+ talented team members and three growing locations in Des Moines, Iowa City, and Kansas City. As one of the nation's leaders in providing commercial doors, frames, hardware, and electronic security systems, we deliver integrated solutions that protect and enhance facilities across the country. Our expertise spans Data Centers, Healthcare, Military, K-12 Education, Universities, and School Safety. When you join Walsh, you'll be part of a fast-paced, innovative, and supportive team that values growth and opportunity. We offer excellent benefits, a strong career path, and a culture built on integrity and teamwork. This is a full-time added position reporting to the Director of IT. Primary Responsibilities: Identify, evaluate, and help prioritize AI and automation use cases across business units. Collect and translate business requirements into detailed technical specifications and solution designs. Assist developers to build, configure, and deploy AI-enabled applications and workflows using Microsoft Power Platform (Power Apps, Power Automate, Power BI), Microsoft Copilot, Copilot Studio, Azure AI Foundry/Studio, and Cognitive Services. Develop scripts, connectors, and API integrations to extend platform functionality as needed. Prototype and implement AI solutions such as chatbots, document intelligence, predictive analytics, generative AI use cases, agent creation and design, workflow automation, and vibe coding approaches for AI assisted development. Collaborate with IT and enterprise system owners to integrate AI solutions into existing platforms and processes. Ensure solutions are scalable, secure, and compliant with Walsh's governance standards. Provide training, documentation, and knowledge transfer to business users to drive adoption. Monitor solution performance and refine based on user feedback and evolving business needs. Contribute to the ongoing development of Walsh's enterprise AI technology roadmap and best practices. Required Qualifications: Excellent communication skills with both technical and non-technical stakeholders. Bachelor's degree in Engineering, Information Systems or a related field. Minimum 5 years of experience in business systems analysis, solution development, or enterprise application integration. Proven ability to gather requirements, map processes, and translate them into functional AI-enabled solutions. Strong problem-solving skills with the ability to quickly learn new tools and environments. Knowledge of enterprise system integration, APIs, data flow best practices, workflow automation, AI prompt engineering for optimizing AI model interactions, and AI security principles. Demonstrated success in rapidly prototyping and iterating solutions in a dynamic environment. Preferred Qualifications: Experience with Azure AI ecosystem: Azure AI Studio, Azure OpenAI, Cognitive Services, GitHub Spark and related tools. Familiarity with Microsoft Fabric or other modern Microsoft data/AI platforms preferred. Proficiency with one or more programming/scripting languages (Python, JavaScript, C#, or equivalent). Experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI), Microsoft Copilot, and Microsoft Teams integrations. Experience with non-Microsoft AI tools, frameworks, or platforms (e.g., n8n.io, Snowflake, LangChain, Replit) is a strong plus. Ability and willingness to travel up to approximately 10% of the time. Benefits: Health Insurance - Highly competitive, quality health insurance for single or family coverage options available with full-time positions. Company pays majority of premium 401k Savings Plan - Company contributes up to 4% of wages Life Insurance - 100% company paid $50,000 life insurance policy Short Term Disability - 100% company paid policy Long Term Disability - 100% company paid policy Holiday - 7 paid holidays Vacation - Personal Time Off program starting on hire date Dental Insurance - Delta Dental of Iowa To apply or for more information about our company, go to ****************** Walsh Door + Security is an Equal Opportunity Employer.

The Information Security Internship will support Information Security with day-to-day operations, assist with the implementation of a Secure Access Service Edge (SASE) solution, and explore the use of Agentic AI in Security Operations. The 2026 Information Security Internship duration is anticipated to be from May 2026 through August 2026, or mutually agreed upon timeframe. Responsibilities: Work with the Information Security, Retail Support, and Network teams to implement a SASE solution. Coordinate with the Information Security Analyst to identify opportunities for automation in Security Operations, design and build a lab for experimentation, and measure the ability of Agentic AI to satisfy Security Operations automation use cases. Other duties as assigned. Skills and Requirements: Basic technical aptitude in the following: Networking, Information Security, Microsoft 365. Current college or university student, or recent graduate. Team-oriented/strong interpersonal skills. Assertiveness and initiative. Ability to communicate clearly and effectively. Demonstrate strong organizational skills. Additional Details: Internship is a paid opportunity. Internship typically may be up to 40 hours per work week. Internship does not provide housing stipend/allowance. Location: The primary location for this position is the Fareway Headquarters in Johnston, IA, with infrequent travel to the Distribution Center in Boone, IA as needed. Deadline to Apply is January 31, 2026 or until position is filled. Interviews will be conducted throughout the application period. *EOE RequiredPreferredJob Industries Retail

The successful candidate will be responsible for managing and supporting a virtual Windows server farm that supports the Rockwell FactoryTalk manufacturing system. This includes overseeing the operation and maintenance of over 200 virtual Windows servers, understanding the hosted applications, and troubleshooting integration points of the MES system. The role also involves serving as the technical lead for a small team, coordinating project work and daily tasks. The ideal candidate should have experience managing Windows Servers, possess strong troubleshooting skills, and be capable of leading a team. Additionally, they should demonstrate knowledge of IT infrastructure and support, adhere to IT standards and conventions, and have excellent problem-solving abilities. The position requires a bachelor's degree in a related field and at least 5 years of IT infrastructure and support experience. Requirements Basic Qualifications · Bachelor's degree in related field from an accredited institution · 5+ years of IT Infrastructure and support experience · Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position. · This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. §730, et seq.) and/or the International Traffic in Arms Regulations (ITAR). Qualified IT candidate must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or be eligible to obtain the required authorizations from the relevant government agency. Business demands may require employer to proceed with candidates who are immediately eligible to access controlled technology. Preferred Qualifications · Experience working with hardware and software vendors/suppliers. · Strong relationship skills and ability to interact with internal and external customers, other analysts, and management. · Experience in executing projects involving multiple groups. · Effective verbal and written communication skills · Experience with translating business requirements into system functional and non-functional requirements · Advanced knowledge of information technology systems, infrastructure, and operations · Ability to introduce new ideas and concepts that enhance the customer experience, streamline operations, and provide optimal security that fits the organization's needs. · Solid understanding of systems analysis, design, and programming techniques · Knowledge of security methodologies, policies, standards, and best practices, including firewall rules, Active Directory, and row-level security · Software suites including Rockwell FactoryTalk, OSISoft PI, Kepware Middleware, Jboss, SharePoint · Pursue continuous learning consistent with evolving job requirements, changes in technology, and changes in the organization.

ABOUT OUR COMPANY Our company, a Fortune 500 company, is a leading provider of aluminum sheet, plate and extrusions, as well as innovative architectural products, that advance the automotive, aerospace, commercial transportation, industrial and building and construction markets. Building on more than a century of innovation, the company helps to transform the way we fly, drive, and build. We are proud that 77% of our employees are happy working for the company and would recommend it as a great place to work and that 80% of our employees would recommend their managers to others. We live our core values and commit to delivering sustainable value to our customers, our employees, our communities and our shareholders. This position is subject to Export Control Law This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. §730, et seq.) and\/or the International Traffic in Arms Regulations (ITAR). Qualified candidate must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or be eligible to obtain the required authorizations from the relevant government agency. Business demands may require employer to proceed with candidates who are immediately eligible to access controlled technology. Job Description Our company is currently in search of an IT Infrastructure Team Lead to join our US Rolled Products Team in Davenport, Iowa. Responsibilities Manage and support manufacturing infrastructure that support GRP locations, using standard IT lifecycle methodologies; platforms include Windows Server 2016\/2019, SQL Server 2014\/2016, VMWare\/vSphere, Remote Desktop\/Terminal Server Services Plan, coordinate, and monitor infrastructure project activities to achieve goals within defined performance metrics. Develop tools and practices to improve the operation of the systems and facilities. Manage the hardware and software inventory and licensing, according to the legal and business requirements. Work across a global IT support team to share information and best practices. Supports the company's Compliance activities by performing annual system testing for adherence to IT System and SOX Audit requirements, assists SOX audit teams and internal audit teams as required, and performs Disaster Recovery testing as required. Manage small infrastructure team, including staffing recommendations, assignment and prioritization of projects and tasks, coaching, training, performance management, and providing input into compensation decisions. Key Objectives Demonstrate knowledge of the practical infrastructure of systems and technology. This includes knowledge of systems architecture, hardware, operations, and life cycle. Manage the support and maintenance process for the systems in your area of responsibility. Develop an understanding of the business processes. Demonstrate critical thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Operate within the company's IT standards and conventions. Ensure appropriate methodologies, support processes, and procedures are followed. Develop and maintain strong problem\-solving and troubleshooting skills. Demonstrate ability to think through complex technical problems and identify and resolve gaps\/risks. Use productivity tools (Outlook, Excel, Word, etc.) effectively. Qualifications Bachelor's degree in related field from an accredited institution 5+ years of IT Infrastructure and support experience Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position. This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. §730, et seq.) and\/or the International Traffic in Arms Regulations (ITAR). Qualified IT candidate must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or be eligible to obtain the required authorizations from the relevant government agency. Business demands may require employer to proceed with candidates who are immediately eligible to access controlled technology. Preferred Qualifications Experience working with hardware and software vendors\/suppliers. Strong relationship skills and ability to interact with internal and external customers, other analysts, and management. Experience in executing projects involving multiple groups. Effective verbal and written communication skills Experience with translating business requirements into system functional and non\-functional requirements Advanced knowledge of information technology systems, infrastructure, and operations Ability to introduce new ideas and concepts that enhance the customer experience, streamline operations, and provide optimal security that fits the organization's needs. Solid understanding of systems analysis, design, and programming techniques Knowledge of security methodologies, policies, standards, and best practices, including firewall rules, Active Directory, and row\-level security Software suites including Rockwell FactoryTalk, OSISoft PI, Kepware Middleware, Jboss, SharePoint Pursue continuous learning consistent with evolving job requirements, changes in technology, and changes in the organization. Sunshine Enterprise USA is an “Equal Opportunity Employer-Minorities, Females, Veterans and Disabled Persons” "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"666380550","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"IT Services"},{"field Label":"Work Experience","uitype":2,"value":"4\-5 years"},{"field Label":"Salary","uitype":1,"value":"85000\-95000"},{"field Label":"City","uitype":1,"value":"Davenport"},{"field Label":"State\/Province","uitype":1,"value":"Iowa"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"52804"}],"header Name":"IT Infrastructure Team Lead","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00202003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":true,"job Id":"**********12075106","FontSize":"12","google IndexUrl":"https:\/\/seu\-usa.zohorecruit.com\/recruit\/ViewJob.na?digest=kJX@DGU@qbph5QFEcbCUnm52D0sIQ3ZgszlpyM8Z20o\-&embedsource=Google","location":"Davenport","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"6zqn0ecd06046e4b149a3a6a61797510edd99"}