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Working As an Information Technology Analyst

  • Interacting With Computers
  • Making Decisions and Solving Problems
  • Processing Information
  • Getting Information
  • Evaluating Information to Determine Compliance with Standards
  • Mostly Sitting

  • Repetitive

  • $82,000

    Average Salary

What Does An Information Technology Analyst Do

Computer systems analysts study an organization’s current computer systems and procedures and design information systems solutions to help the organization operate more efficiently and effectively. They bring business and information technology (IT) together by understanding the needs and limitations of both.

Duties

Computer systems analysts typically do the following:

  • Consult with managers to determine the role of IT systems in an organization
  • Research emerging technologies to decide if installing them can increase the organization’s efficiency and effectiveness
  • Prepare an analysis of costs and benefits so that management can decide if IT systems and computing infrastructure upgrades are financially worthwhile
  • Devise ways to add new functionality to existing computer systems
  • Design and implement new systems by choosing and configuring hardware and software
  • Oversee the installation and configuration of new systems to customize them for the organization
  • Conduct testing to ensure that the systems work as expected
  • Train the systems’ end users and write instruction manuals

Computer systems analysts use a variety of techniques such as data modeling to design computer systems. Data modeling allows analysts to view the processes and data flows even before programs have been written. 

Once programs have been written, analysts conduct in-depth tests and analyze information and trends in the data to increase a system’s performance and efficiency.

Analysts calculate requirements for how much memory and speed the computer system needs. They prepare flowcharts or other kinds of diagrams for programmers or engineers to use when building the system. Analysts also work with these people to solve problems that arise after the initial system is set up. Most analysts do some programming in the course of their work.

Most computer systems analysts specialize in certain types of computer systems that are specific to the organization they work with. For example, an analyst might work predominantly with financial computer systems or engineering computer systems.

Systems analysts help other IT team members understand how computer systems can best serve an organization by working closely with the organization’s business leaders.

In some cases, analysts who supervise the initial installation or upgrade of IT systems from start to finish may be called IT project managers. They monitor a project’s progress to ensure that deadlines, standards, and cost targets are met. IT project managers who plan and direct an organization’s IT department or IT policies are included in the profile on computer and information systems managers.

Many computer systems analysts are general-purpose analysts who develop new systems or fine-tune existing ones; however, there are some specialized systems analysts. The following are examples of types of computer systems analysts:

Systems designers or systems architects specialize in helping organizations choose specific types of hardware and software systems. They translate the long-term business goals of an organization into technical solutions. Analysts develop a plan for the computer systems that will be able to reach those goals. They work with management to ensure that systems and the IT infrastructure are set up to best serve the organization’s mission.

Software quality assurance (QA) analysts do in-depth testing and diagnose problems of the systems they design in order to make sure that critical requirements are met. They also write reports to management recommending ways to improve the systems.

Programmer analysts design and update their system’s software and create applications tailored to their organization’s needs. They do more coding and debugging than other types of analysts, although they still work extensively with management and business analysts to determine what business needs the applications are meant to address. Other occupations that do programming are computer programmers and software developers.

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How To Become An Information Technology Analyst

A bachelor’s degree in a computer or information science field is common, although not always a requirement. Some firms hire analysts with business or liberal arts degrees who have skills in information technology or computer programming.

Education

Most computer systems analysts have a bachelor’s degree in a computer-related field. Because these analysts also are heavily involved in the business side of a company, it may be helpful to take business courses or major in management information systems.

Some employers prefer applicants who have a master's degree in business administration (MBA) with a concentration in information systems. For more technically complex jobs, a master’s degree in computer science may be more appropriate.

Although many computer systems analysts have technical degrees, such a degree is not always a requirement. Many analysts have liberal arts degrees and have gained programming or technical expertise elsewhere.

Many systems analysts continue to take classes throughout their careers so they can learn about new and innovative technologies. Technological advances come so rapidly in the computer field that continual study is necessary to remain competitive.

Systems analysts must understand the business field they are working in. For example, a hospital may want an analyst with a thorough understanding of health plans and programs such as Medicare and Medicaid, and an analyst working for a bank may need to understand finance. Having knowledge of their industry helps systems analysts communicate with managers to determine the role of the information technology (IT) systems in an organization.

Advancement

With experience, systems analysts can advance to project manager and lead a team of analysts. Some can eventually become IT directors or chief technology officers. For more information, see the profile on computer and information systems managers.

Important Qualities

Analytical skills. Analysts must interpret complex information from various sources and be able to decide the best way to move forward on a project. They must also be able to figure out how changes may affect the project.

Communication skills. Analysts work as a go-between with management and the IT department and must be able to explain complex issues in a way that both will understand.

Creativity. Because analysts are tasked with finding innovative solutions to computer problems, an ability to “think outside the box” is important.

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Information Technology Analyst Career Paths

Information Technology Analyst
Business Analyst Consultant Information Technology Manager
Information Technology Operations Manager
9 Yearsyrs
Business Analyst Project Manager
Infrastructure Project Manager
11 Yearsyrs
Systems Administrator Network Engineer Systems Engineer
Manager, Systems Engineering
9 Yearsyrs
Business Analyst Project Manager Information Technology Project Manager
Information Technology Infrastructure Manager
11 Yearsyrs
Systems Administrator Information Technology Manager
Information Technology Technical Services Manager
9 Yearsyrs
Systems Administrator Network Engineer Network Administrator
Information Systems Manager
6 Yearsyrs
Consultant Information Technology Manager Information Technology Director
Director Of Information Technology Services
12 Yearsyrs
Consultant Project Manager Information Technology Director
Director Information Technology Infrastructure
13 Yearsyrs
Information Technology Administrator Network Engineer Network Administrator
Information Technology Systems Manager
8 Yearsyrs
Information Technology Project Manager Senior Project Manager
Information Systems Director
8 Yearsyrs
Senior Software Engineer Project Leader Information Technology Project Manager
Technical Delivery Manager
11 Yearsyrs
Management Analyst Human Resources Analyst Hris Analyst
Hris Manager
10 Yearsyrs
Information Technology Administrator Systems Engineer Senior System Administrator
Infrastructure Manager
10 Yearsyrs
Senior Systems Analyst Application Manager
Director, Applications
12 Yearsyrs
Senior Software Engineer Senior Consultant Business Systems Senior Analyst
Business Systems Manager
9 Yearsyrs
Information Technology Administrator Senior System Administrator
Information Technology Supervisor, Information Technology
6 Yearsyrs
Senior Software Engineer Project Leader Project Management Lead
Change Manager
9 Yearsyrs
Technical Business Analyst Senior Business Analyst Implementation Manager
Integration Manager
9 Yearsyrs
Senior Consultant Development Manager Software Development Manager
Information Technology Development Manager
8 Yearsyrs
Project Leader Senior Systems Engineer Information Technology Operations Manager
Manager Information Technology Applications
11 Yearsyrs
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Average Length of Employment
Systems Analyst 3.4 years
Technical Analyst 2.8 years
Top Careers Before Information Technology Analyst
Internship 4.7%
Consultant 3.9%
Top Careers After Information Technology Analyst
Consultant 8.0%
Analyst 4.3%

Do you work as an Information Technology Analyst?

Average Yearly Salary
$82,000
Show Salaries
$64,000
Min 10%
$82,000
Median 50%
$82,000
Median 50%
$82,000
Median 50%
$82,000
Median 50%
$82,000
Median 50%
$82,000
Median 50%
$82,000
Median 50%
$105,000
Max 90%
Best Paying Company
Ernst & Young US
Highest Paying City
San Francisco, CA
Highest Paying State
California
Avg Experience Level
2.8 years
How much does an Information Technology Analyst make at top companies?
The national average salary for an Information Technology Analyst in the United States is $82,346 per year or $40 per hour. Those in the bottom 10 percent make under $64,000 a year, and the top 10 percent make over $105,000.

Real Information Technology Analyst Salaries

Job Title Company Location Start Date Salary
IT Applications Analyst Edifecs, Inc. Bellevue, WA Apr 05, 2016 $177,112 -
$187,000
IT Analyst Princeton Information, Ltd. Reston, VA Jun 27, 2016 $154,438
IT Management Analyst Tredence Inc. San Jose, CA Oct 19, 2016 $150,405
Business Solutions IT Analyst TD Securities (USA) LLC New York, NY Dec 12, 2016 $150,000
IT Security/Program Analyst Arista Networks, Inc. Santa Clara, CA Oct 19, 2015 $150,000
IT Application Analyst II Amazon Corporate LLC Seattle, WA Sep 05, 2016 $147,652
Principal IT Analyst Maxim Integrated Products, Inc. San Jose, CA Sep 30, 2016 $147,000
IT Project Analyst Splunk San Francisco, CA Jul 18, 2016 $145,725
ERP Finance/Supply Chain IT Analyst Pharmacyclics LLC Sunnyvale, CA Jul 23, 2015 $145,040
IT Security Analyst IV The TJX Companies, Inc. Marlborough, MA Aug 22, 2016 $145,000
IT Security Analyst 3 The Board of Trustees of The Leland Stanford, Jr. University Stanford, CA Aug 17, 2016 $144,576
IT R&D Operations Analyst Pharmacyclics LLC Sunnyvale, CA Jun 13, 2016 $140,000
IT Application Analyst III Amazon Corporate, LLC Seattle, WA Nov 21, 2016 $140,000
IT Security/Program Analyst Arista Networks, Inc. Santa Clara, CA Sep 23, 2016 $138,000 -
$165,000
IT Quality Analyst and Architect Accenture LLP Florham Park, NJ Aug 01, 2016 $90,709
IT Planning & Performance Analyst/Program Manager Cascades Technologies, Inc. Herndon, VA Sep 28, 2016 $90,400 -
$130,000
Technology Compliance Analyst-IT SOX Salesforce.com Inc. San Francisco, CA Apr 25, 2016 $90,355
IT Applications Analyst-Salesforce DYNO Nobel Inc. Salt Lake City, UT Dec 01, 2015 $90,301 -
$108,362
IT Applications Analyst IV CSAA Insurance Services Inc. Glendale, AZ Jan 08, 2016 $90,189 -
$129,900
IT Security Analyst Oracle America, Inc. West Jordan, UT Aug 02, 2016 $90,002 -
$155,742
IT Analyst Kriddha Technologies, Inc. Houston, TX Oct 21, 2015 $90,000
IT Security Analyst Phoenician Medical Center Chandler, AZ Mar 02, 2015 $90,000
IT Analyst III Moneygram International, Inc. Minneapolis, MN Oct 01, 2015 $74,984 -
$102,200
Technical Analyst, IT Peco Energy Philadelphia, PA Jan 10, 2016 $74,963
IT Security Analyst Tech Mahindra (Americas), Inc. Van Buren, MI Nov 18, 2016 $74,880
Information Technology Security Analyst Tech Mahindra (Americas), Inc. Richardson, TX Aug 28, 2015 $74,880
IT Security Analyst Tech Mahindra (Americas), Inc. Irving, TX Jul 28, 2015 $74,880
IT Security Analyst Tech Mahindra (Americas), Inc. Irving, TX Aug 02, 2015 $74,880
IT Security Analyst Tech Mahindra (Americas), Inc. Richardson, TX Aug 08, 2015 $74,880
IT Security Analyst Tech Mahindra (Americas), Inc. Richardson, TX Aug 26, 2015 $74,880

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Top Skills for An Information Technology Analyst

  1. Data Analysis
  2. Customer Service
  3. Active Directory
You can check out examples of real life uses of top skills on resumes here:
  • Developed business plans from competitive analysis, market analysis, data analysis and research to design industry compliant new business models.
  • Manage Help Desk email and phone activity, providing strong customer service and effective dissemination of problem resolution or problem escalation.
  • Maintained file and directory security in accordance with Sarbanes-Oxley and FDA regulations, using Active Directory and Exchange Management Console.
  • Developed the various PL/SQL packages/procedures as part of Customized modules data archiving.
  • Maintained user security accounts for Server 2003 including Desktop configuration, network connectivity, network access issues and printer connectivity.

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Top 10 Best States for Information Technology Analysts

  1. New Jersey
  2. Virginia
  3. Delaware
  4. Rhode Island
  5. New York
  6. North Carolina
  7. District of Columbia
  8. Massachusetts
  9. Washington
  10. California
  • (1,576 jobs)
  • (2,741 jobs)
  • (188 jobs)
  • (167 jobs)
  • (2,706 jobs)
  • (1,703 jobs)
  • (908 jobs)
  • (1,812 jobs)
  • (1,355 jobs)
  • (6,092 jobs)

Information Technology Analyst Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 15,246 Information Technology Analyst resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Information Technology Analyst Resume

View Resume Examples

Information Technology Analyst Demographics

Gender

Male

61.1%

Female

29.8%

Unknown

9.1%
Ethnicity

White

54.0%

Asian

16.0%

Hispanic or Latino

13.8%

Black or African American

11.2%

Unknown

4.9%
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Foreign Languages Spoken

Spanish

41.0%

French

12.0%

Portuguese

5.2%

Hindi

4.9%

Mandarin

4.7%

Arabic

4.2%

German

3.4%

Carrier

3.2%

Italian

3.2%

Chinese

3.2%

Japanese

2.9%

Russian

2.5%

Korean

2.0%

Cantonese

1.7%

Vietnamese

1.2%

Urdu

1.2%

Tamil

1.0%

Polish

1.0%

Telugu

0.7%

Turkish

0.7%
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Information Technology Analyst Education

Schools

University of Phoenix

21.7%

Strayer University

7.8%

University of Maryland - University College

7.6%

University of Houston

5.7%

More Tech Institute

4.6%

Pennsylvania State University

4.0%

Northeastern University

4.0%

George Mason University

3.9%

Western Governors University

3.9%

Texas A&M University

3.6%

University of Texas at Dallas

3.5%

Arizona State University

3.5%

University of North Carolina at Greensboro

3.5%

San Jose State University

3.4%

Drexel University

3.3%

George Washington University

3.2%

University of North Carolina at Charlotte

3.2%

American InterContinental University

3.2%

Capella University

3.2%

DePaul University

3.2%
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Majors

Business

18.0%

Computer Science

15.4%

Information Technology

11.5%

Computer Information Systems

10.2%

Electrical Engineering

4.9%

Management Information Systems

4.8%

Information Systems

4.5%

Computer Engineering

4.0%

Computer Networking

4.0%

Finance

2.9%

Accounting

2.7%

Management

2.7%

Computer Applications

2.5%

Project Management

2.3%

Criminal Justice

1.8%

Electrical Engineering Technology

1.7%

Computer Systems Security

1.7%

Communication

1.6%

Engineering

1.5%

Psychology

1.4%
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Degrees

Bachelors

46.4%

Masters

25.0%

Other

13.5%

Associate

9.7%

Certificate

3.4%

Diploma

1.2%

Doctorate

0.7%

License

0.0%
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Updated May 19, 2020