Are you a tech-savvy and business-minded type of person? If you have a head for big-picture tech solutions, a career as an IT systems analyst may right up your alley. Taking the role of an IT analyst, you may blend your knowledge of commerce and systems to improve and optimize your organization's operations. Technology analyst is the position that comes with job security, work-life balance, a competitive salary, constant learning, and multiple career paths.
Being an IT analyst, generally, you may review the existing IT systems and internal processes, provide recommendations to improve the systems, or implement the new ones. Working as an IT analyst, you'll spend your time in an office setting collaborating with developers to design and implement technology solutions. Typically, you'll work full-time, but you may have flexible schedules too. Being an IT analyst, you could work in any sector. From healthcare to automotive, beauty to travel, government to private business, the possibilities for you as an IT analyst are endless, especially since every industry consumes IT services.
To become an IT analyst, usually, you're required to earn a bachelor's degree in computer science, information technology, telecommunications, or a related field. Having an advanced degree or prior relevant work experience may help set your resume apart. Analyzing and implementing efficient IT systems, you may earn an average annual wage of $77,000, which is quite enough to pay your bills. Not only that, but the job prospects for you as a system analyst are excellent. According to the BLS, the number of system analyst jobs expects to increase 9 percent between 2018 to 2028, which is faster than the average growth rate for the entire job market.
How to Become an Information Technology Analyst
What is an Information Technology Analyst
There is more than meets the eye when it comes to being an information technology analyst. For example, did you know that they make an average of $38.75 an hour? That's $80,597 a year!
Between 2018 and 2028, the career is expected to grow 9% and produce 56,000 job opportunities across the U.S.
What Does an Information Technology Analyst Do
There are certain skills that many information technology analysts have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, communication skills and creativity.
How To Become an Information Technology Analyst
If you're interested in becoming an information technology analyst, one of the first things to consider is how much education you need. We've determined that 65.6% of information technology analysts have a bachelor's degree. In terms of higher education levels, we found that 12.6% of information technology analysts have master's degrees. Even though most information technology analysts have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become an information technology analyst. When we researched the most common majors for an information technology analyst, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on information technology analyst resumes include master's degree degrees or diploma degrees.
You may find that experience in other jobs will help you become an information technology analyst. In fact, many information technology analyst jobs require experience in a role such as technical support specialist. Meanwhile, many information technology analysts also have previous career experience in roles such as business analyst or software engineer.
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Information Technology Analyst Career Paths
As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, an information technology analyst can determine their career goals through the career progression. For example, they could start out with a role such as business analyst, progress to a title such as consultant and then eventually end up with the title information technology operations manager.
Information Technology Analyst Jobs You Might Like
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Average Salary for an Information Technology Analyst
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Information Technology Analyst Resumes
Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming an Information Technology Analyst. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.
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Katherine Foster  Bowling Green, KY  (700) 555-3403  kfoster@example.com Experience Information Technology Analyst2011 - Present Dell•Bowling Green, KY
Information Technology Analyst2002 - 2011 Dell•Winston-Salem, NC
Systems Support Specialist (Part-Time)2001 - 2002 DEPAUL UNIV•Chicago, IL
Skills WindowsBusiness UnitsInformation TechnologyBackupDatabaseSoftware SupportComputer EquipmentVisioCustomer ServiceNetwork Security Education Associate's Degree Computer Science2000 - 2002 DePaul University•Chicago, IL |
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Bobby Harris  Information Technology Analyst2011 - Present University of Iowa Hospitals & ClinicsIowa City, IA
Production Support Analyst2005 - 2011 Cedar Valley ServicesIowa City, IA
Information Technology Auditor2003 - 2005 TravelersIowa City, IA
 Bachelor's Degree Communication1995 - 1998 University of IowaIowa City, IA |
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Contact Information  Iowa City, IA (560) 555-8094 bharris@example.comSkills Unix Information Security Itil Project Management Test Results Trouble Tickets ETL Information Technology Disaster Recovery Risk Assessments |
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Betty Harper  Atlanta, GA  (950) 555-6650  bharper@example.com Skills Information TechnologyEscalateProject ManagementManagement SystemTroubleshootCloudHardwareCustomer ServiceProblem ResolutionApplication Support |
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Employment History Information Technology Analyst2020 - Present Verizon•Atlanta, GA
Help Desk Analyst2018 - 2020 AGCO•DeKalb, IL
Technical System Analyst2016 - 2018 Aldi•DeKalb, IL
Education Bachelor's Degree Computer Science2008 - 2011 Northern Illinois University•DeKalb, IL |
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- Tested an analytical tool to improve IT Infrastructure support process using historical data.
- Work with OS and application teams to ensure client service success and document all network set-ups.
- Promoted to Information Technology Analyst (ITA), 1 year earlier than average period of promotion as per company policy.
- Involved in hardware Capacity Planning Responsible for meeting delivery schedule.
- Interacted with project management and senior management to analyze business requirements and build design documents.
- Major Accomplishment: Developed and implemented agency-wide report requests and software enhancements submissions and UAT processes.
- Drive creation of Technical documentation, Architecture Diagram, Data flow diagrams and Server Configuration diagrams.
- Managed a team of call center associates supporting the Bank enterprise for hardware, software and network related issues.
- Provided support in analysis of both bandwidth and hardware capacities.
- Trained new team members in bank processes and project management procedures.
- Installed, configured, and troubleshoot TCP/IP, and other LAN problems.
- Promoted to IBM Personal Computer Specialist responsible for training and support of all Westchester CSR's and territories.
- Manage file recovery for Windows and Unix server platforms utilizing IBM TSM software.
- Trained for NETeam instructor on IBM networking hardware products.
- Project Management
- Hardware
- Desktop
- Configuration Management
- Windows
- Computer Lab
- MM
- ERP
- Pl/Sql
- Word Processing
- Major: Computer Science
- Shadow members of the Information Technology team including network engineers and analyst.
- Advised customer with hardware and software purchases and upgrades.
- Coordinated outgoing hardware logistics for onsite solution management.
- Worked from a Remedy/OPAS ticket system for all hardware and software break-fixes.
- Led/Coached 18 Tier III Support call center agents tasked with remote troubleshooting of hardware and software issues for internal Dell employees/customers.
- Installed, relocated and supported PCs, printers and other computer-related equipment.
- Write new functions, procedures, packages and triggers using SQL, PL/SQL and also do SQL Tuning.3.
- Provided assistance with workflows and helped end users navigate through system.
- Supported end users with creating smartphrases, preference lists, CPOE, and Documentation.
- Provided CPOE, "Just In time" training/ support to physicians, nurses and ancillary staff during Go-Live.
- Build and Maintain the MST (Master Train Environment) utilizing the Epic Cookbook.
- Maintain hardware inventory and budget for future projects and department growth.
- Follow quality management policies, procedures and testing related guidelines when executing and creating the solution test scripts.
- Participated in the development and verification of software and hardware user manuals.
- Can automate the work load using PowerShell based on the requirement.
- Automated End User Virtual Machine deployment by leveraging PowerShell / SCORCH by integrating with Service-Now.
- Assisted in upgrading the LAN to switched Ethernet using Cisco switches.Configured switches and routers.
- Produced data analysis report following each experience.
- Performed systems analysis for federal government systems.
- Develop Partial Order and Order Notification (http over xml) - handle xml message and post process update order status.
- Designed, coded, and implemented various software products for Billing Applications Responsible for end-user interface and application specifications.
- Monitor Oracle Tablespaces, customized Oracle Queries and customized database email notifications.
- Procedures
- Windows
- Active Directory
- Database
- Information Technology
- Project Management
- XML
- Desktop
- Perl
- Hardware
- Assisted with physical IT risk assessments as needed.
- Upgraded Windows 95/98/NT computers to Windows 2000 and migrated their workgroups to corporate networks.
- Provided help desk support regarding computer software and hardware issues.
- Performed highly complex data analysis for a business intelligence solution.
- Enforce and strictly adhere to the various "Best Practices" in ETL Development Environment.
- Mentored project management associates, including leading group training sessions.
- Identified/Analyzed root causes of software and hardware failures; implemented reliability solutions.
- Coordinated with infrastructure teams to get the code built and deployed on the environments.
- Assisted High Speed Internet customers by troubleshooting and providing technical assistance as well as basic training on internet and computer software.
- E-Mail setup for employees, password changes.
- Support multiple departments including via VPN.
- Recognized TOP PRODUCER within the Internet support staff.
- Hardware
- Infrastructure
- Customer Service
- Information Security
- Nist
- Windows
- Information Technology
- Level Support
- Unix
- Project Management
- Deploy software packages and OS Deployment using Task Sequences.
- Project Management: Coordinated with stakeholders and evaluated business requirements, risk registers for Release Planning.
- Conducted manual functional testing of the application, System Integration Testing and User Acceptance Testing.
- Provided hands-on management of database and systems administration for 400 offices in 54 countries, supporting 5K+ real estate professionals.
- Worked with the System Integration Team to address and resolve issues in a new data center.
- Performed IPL's when necessary, for maintenance or problem resolution.
- Provided information technology support to the IBM Consulting Services organization.
- Performed backups and restores, rectified software errors, installed updates/patches, diagnosed and conducted hardware repairs/upgrades.
- Lead Service Desk attached to Subsurface & Wells Team) Managed day-to-day operations of Service Desk.
- Interview and research client and Non-Custodian employer, applica on informa on through telephone interviews and online internet searches.
- Involved in PL/SQL code review and modification for the development of new requirements.
- Develop various analytical views of the data in Excel/Access and SQL Reporting Services to support the PMs day-to-day project management activities.
- Project Management: production application implementations, software application enhancements, and network infrastructure improvements.
- Support of computer hardware, software, and network.
- Implemented and maintained technology supporting Comcast business corporate infrastructure.
- Solved an average of 50-60 incoming Product Support & Customer Care cases per shift.
- Diagnosed network connectivity, and Windows Office suite issues.
- support - Troubleshoot network outages and connectivity issues - Transfer control of major banking systems
- Coordinate software installs, data backup & recovery, OS and hardware upgrades.
- Provide security patches and software and hardware upgrades.
- Performed deployments, installations, upgrades, maintenance, inventory documentation, and troubleshooting for hardware, software, and peripherals.
- Provide hardware removal and installation in both laptop and desktop computers.
- Assurance
- Information Technology
- Project Management
- MVC
- Isdn
- OS
- Critical Client
- Infrastructure
- IP
- System Issues
- Used SOAPUI for testing the web services.
- Lead the infrastructure solution design which primarily comprise of Servers and storage.
- Worked with project management to identify and manage risk, status and action items on mitigation plan.
- Designed RDL files and Created Complex Stored procedures and queries to pull data out of database for generating reports.
- Update QA status in, DEV checkpoint and Project Tracking calls.
- Developed a database dictionary using DB/2 application.
- Provided test engineering support to Self-Checkout Manufacturing for software and hardware issues and driving these issues to a resolution.
- Worked with remote administrators to run server diags, replace hardware and resolve user and printer issues.
- Completed enterprise application upgrades with minimal client downtime resulting in 25% improvement in end user satisfaction.
- Sweep, balance, splice, troubleshoot TX (transmit) /RX (return) digital signals.
- Assist with Blackberry configuration problems, setup and password resets.
Learn How To Write an Information Technology Analyst Resume
At Zippia, we went through countless Information Technology Analyst resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.
View Information Technology Analyst Resume Examples And Templates
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Create The Perfect Resume
Our resume builder tool will walk you through the process of creating a stand-out Information Technology Analyst resume.
Top Colleges for Information Technology Analysts
1. Stanford University
Stanford, CA • Private
2. University of Pennsylvania
Philadelphia, PA • Private
3. Northwestern University
Evanston, IL • Private
4. University of Southern California
Los Angeles, CA • Private
5. California State University - Bakersfield
Bakersfield, CA • Private
6. SUNY at Binghamton
Vestal, NY • Private
7. San Diego State University
San Diego, CA • Private
8. Boston University
Boston, MA • Private
9. New York University
New York, NY • Private
10. Worcester Polytechnic Institute
Worcester, MA • Private
Find the best Information Technology Analyst job for you
Online Courses For Information Technology Analyst That You May Like
Introduction to Information Technology and Information Systems...
The course is awarded The Best Free Online Courses of All Time, and Best Online Courses of the Year (2021 Edition) by Class Central (http://www. classcentral.com). - Information systems (IS) are important assets to business organizations and are ubiquitous in our daily lives. With the latest IS technologies emerging, such as Big Data, FinTech, Virtual Banks, there are more concerns from the public on how organizations maintain systems' integrity, such as data privacy, information security, the c...
Information technology (IT) can be viewed as a system, a combination of independent parts all working together to accomplish a certain goal. Systems are everywhere. For example, the respiratory, circulatory, nervous, and other subsystems of the body work together towards the common goal of keeping humans alive. IT is similar in that it consists of various subsystems all working towards a common goal. Information Technology Foundations will examine how the system called IT helps an organization...
Top Skills For an Information Technology Analyst
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 12.7% of information technology analysts listed procedures on their resume, but soft skills such as analytical skills and communication skills are important as well.
- Procedures, 12.7%
- Information Security, 10.6%
- Information Technology, 9.1%
- Infrastructure, 6.9%
- Hardware, 4.8%
- Other Skills, 55.9% See All Information Technology Analyst Skills
12 Information Technology Analyst RESUME EXAMPLES
Build a professional information technology analyst resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 12+ resume templates to create your information technology analyst resume.
Best States For an Information Technology Analyst
Some places are better than others when it comes to starting a career as an information technology analyst. The best states for people in this position are California, Rhode Island, New Jersey, and New York. Information technology analysts make the most in California with an average salary of $90,810. Whereas in Rhode Island and New Jersey, they would average $86,792 and $86,167, respectively. While information technology analysts would only make an average of $85,321 in New York, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
1. California
$90,810
Avg. Salary
2. Rhode Island
$86,792
Avg. Salary
3. Oregon
$85,055
Avg. Salary
How Do Information Technology Analyst Rate Their Jobs?
Top Information Technology Analyst Employers
We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ information technology analysts and discovered their number of information technology analyst opportunities and average salary. Through our research, we concluded that Tata Consultancy Services was the best, especially with an average salary of $68,433. Cisco Systems follows up with an average salary of $108,274, and then comes Caterpillar with an average of $95,680. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as an information technology analyst. The employers include Mayo Clinic, The TJX Companies, and AGCO
Information Technology Analyst Videos
Information Technology Analyst FAQs
How long does it take to become an IT analyst?
It takes between a few months and a few years to become an IT analyst. The biggest factor in determining how long it will take depends on the educational pathway you take.
The most general way to become an analyst is to enroll in a degree program in information technology or computer science. A bachelor's degree can take about four years to finish. An IT analyst has a degree in information technology, computer science, computer engineering, or information technology management.
However, there's another choice. You can opt to take a non-traditional path by pursuing an associate degree at a community college or a certificate at a vocational school or coding boot camp. A full-time coding boot camp generally takes 10 to 12 weeks to complete, while a part-time program usually lasts over 20 weeks.
Whether you go for a bachelor's degree program or a coding boot camp, you will need to develop your IT skills. Choose the educational pathway that you feel will effectively improve what you can already do.
How much does an information technology analyst make?
An information technology analyst makes $81,166 a year. The range, however, can start as low as $58,000 a year to as high as $114,000 a year. Factors such as location and company type all impact how much an information technology analyst can make.
Top-Paying States for Information Technology Analysts:
California - $90,810 a year ($43.66 an hour)
Rhode Island - $86,792 a year ($41.73 an hour)
New Jersey - $86,167 a year ($41.43 an hour)
New York - $85,321 a year ($41.02 an hour)
Oregon - $85,055 a year ($40.89 an hour)
Lowest-Paying States for Information Technology Analysts:
Alaska - $36,605 a year ($17.60 an hour)
Hawaii - $49,743 a year ($23.91 an hour)
Arkansas - $54,006 a year ($25.96 an hour)
Louisiana - $54,539 a year ($26.22 an hour)
Wyoming - $54,802 a year ($26.35 an hour)
Average Base Salary by Company:
Credit Suisse - $87,898 a year
Lehman Brothers - $87,709 a year
Barclays - $91,176 a year
Tata Consultancy Services - $79,320 a year
Nomura Holding - $89,512 a year
University of Oklahoma - $64,595 a year
Visual Consultants - $65,742 a year
What is an information analyst?
An information analyst oversees data sources for a company and creates ways to help employees access the data easier and secure the information from being misused.
An information analyst is expected to install and configure programs to meet the company's needs and manage how the data is used to find more efficient ways of storing the information.
Information analysts are primarily concerned with conducting analysis, developing information systems, and generating accurate and comprehensive reports on operational data.
To accomplish this, information analysts usually collect, calculate, and check information from various data sources to devise solutions, design systems, and implement information management processes.
Information analysts must cooperate and communicate well with other personnel across departments to explain and assist in integrating information management and data communication systems.
Additionally, information analysts may recommend other methods and technology derived from the gathered data to maximize the efficiency of project implementation.