Information Technology and Enterprise Software Specialist
Remote job
We are seeking a motivated IT professional to support our company-wide IT needs as well as maintain and implement changes to our various enterprise software tools. The IT and Enterprise Software Specialist will be the go-to person for colleagues with software or hardware questions or problems. This role will also be responsible for maintaining our network infrastructure and security. Additionally, we will rely on the individual in this role to work with our various enterprise software programs to keep them up to date and implement changes with the goal of enabling better reporting and deeper functionality.
Company Summary
Bertec is a leading provider of biomechanical testing and training solutions for researchers, clinicians, and athletes. Founded in 1987, Bertec has been at the forefront of the biomechanics industry, developing innovative technology and software that is used in universities, hospitals, sports teams, and research centers around the world.
Institutions as varied as Nike, the US Olympic Swimming Team, LA Dodgers, Golden State Warriors, Toyota Robotics, the NIH, Cleveland Clinic, Mayo Clinic, Harvard University, Stanford University, and thousands of others around the world rely on Bertec's tools to assess and analyze human movement, balance, and performance.
In addition to its product offerings, Bertec also provides training and support services to its customers. Its team of expert engineers and scientists work closely with customers to understand their unique needs and develop customized solutions to meet their specific requirements.
At Bertec, we are dedicated to advancing the field of biomechanics through innovation, collaboration, and a commitment to excellence. We are always looking for talented individuals who share our passion for improving human performance and wellbeing.
Department: Operations
Reports To: People Systems & Operations Manager
Successful Applicants Will Have These Skills
Ability to utilize AI tools as a resource to effectively configure Bertec's IT tools and systems, and to troubleshoot a wide range of IT issues.
Strong organizational and time management abilities.
Excellent verbal and written communication skills.
Ability to multitask and prioritize work effectively while interfacing with many internal departments
Professional demeanor and customer service orientation.
Experience supporting Windows 10/11, Microsoft 365 (MS Exchange and MS Teams), and experience with hardware and software troubleshooting for user devices and office peripherals.
Exposure to network and server administration (Linux & Windows), VPN setup, PowerShell, Power Automate, SQL, and Docker Containers.
Experience administering and implementing changes in Salesforce, Plexus Online, and/or Helix ALM is strongly preferred.
Deep familiarity with best practices related to network security.
Experience working with customer and technical support personnel from technology providers.
Experience working with payment processing providers.
Essential Job Functions
Help all employees with software and hardware issues related to IT.
Administering our Microsoft 365 environment, including our Teams Phone system.
Maintain Bertec's network infrastructure, security, and other IT assets.
Utilize technology (software, AI, automation, etc. tools) to help streamline processes and create workflows.
Purchase hardware and software as needed for employees as well as network maintenance and upgrades.
Train employees on IT security as well as monitor for intrusions and other security issues.
Advise the Product and Engineering teams on product ideas and implementations related to your field of expertise.
Interface with IT departments in the healthcare industry to answer questions relating to IT security as it pertains to our medical device software.
Maintain company website and manage updates in conjunction with Marketing, Sales, Product, and Quality departments.
Monitor and administer our license key management system.
Qualifications
Bachelor's degree in Information Technology, Computer Science, or related field.
Proven experience in a large or small company IT role.
Excellent communication skills and the ability to work in a collaborative environment.
Strong decision making and problem-solving skills.
Pay & Benefits
· Competitive salary based on skills and experience
· Health, dental, and vision insurance
· 401(k) plan with 4% company match
· Paid time off and paid holidays
· Training and professional development opportunities
Work Environment
Bertec allows a flexible work from home policy. New employees will typically work in office as they are trained and brought up to speed on their job as well as Bertec products and policies. After that point, work from home varies based on job function and responsibilities. This role will be primarily in-office, and in-office work will mainly be performed at Bertec's offices in Columbus, OH.
IT Professional - Financial Education & Wealth Strategy Consultant (Remote)
Remote job
At Titan Financials, we empower individuals and families through financial education and wealth-building strategies. Our mission is to provide clients with the knowledge, tools, and protection they need to build long-term financial security.
We're expanding our team with IT professionals who want to transition into a more flexible, rewarding, and purpose-driven career.
Role Description -
This Is NOT an IT Job
Are you an IT professional, systems engineer, help desk specialist, network technician, cloud engineer, or tech expert who wants:
Freedom of time
A career with less burnout
Long-term financial stability
Full control over your income and schedule
If so, this opportunity is designed for you.
This is not an IT position. There are:
❌ No support tickets
❌ No troubleshooting
❌ No on-call schedules
❌ No technical maintenance
❌ No deployments or outages
Instead, this is a career transition opportunity where your analytical thinking, communication skills, and problem-solving abilities translate perfectly into helping individuals and families strengthen and “secure” their financial future.
This is a fully remote, commission-based (no cap) role as a Financial Professional, ideal for IT workers seeking a flexible, scalable, and meaningful income stream.
Flexible Schedule | Part-Time or Full-Time | 1099 Contract | Zero IT Work | Full Training & Mentorship Provided
What You'll Do
Educate clients on key financial concepts such as income protection, retirement strategies, debt management, and wealth building.
Help families strengthen their financial “infrastructure,” applying the same organized, logical thinking used in IT.
Build trust-centered relationships through transparency, communication, and ethical guidance.
Identify clients' financial needs and create tailored strategies to help them reach long-term goals.
Collaborate with a supportive team (many with IT backgrounds) who provide weekly mentorship and training.
Build and manage your own client base while enjoying complete schedule flexibility.
Why IT Professionals Excel Here
IT workers succeed in this field because their core strengths apply naturally:
✔ NOT an IT Job - No Burnout
Say goodbye to:
Help desk queues
Escalations
Late-night outages
On-call rotations
High-stress deployments
This career supports balance, wellbeing, and long-term stability.
✔ Freedom of Time & Remote Flexibility
Work when you want.
Work where you want.
Design a career around your life-not the other way around.
✔ High Long-Term Earning Potential
No salary cap.
Residual income opportunities.
Your income reflects your effort and skill-not your hours.
✔ IT Skills Transfer Seamlessly
Analytical Problem-Solving: Break down financial concepts like you break down technical issues.
Clear Communication: Explain financial strategies the same way you explain complex systems.
Logical System Thinking: Build solid financial foundations like you build stable infrastructure.
Ethical Standards: Confidentiality and trust are second nature to IT pros.
Solution-Oriented Mindset: Identify gaps, solve problems, and implement strategies.
Career Growth Path After 3 Months
Within your first 90 days, you will have:
Earned your U.S. State-Issued Life Producer License
Completed our comprehensive training program for independent agents
Gained a strong understanding of how to educate clients on essential financial concepts
Participated in weekly 1-on-1 coaching and group training sessions
Developed confidence in guiding clients and communicating value
Earned your first promotion, recognizing your growth and early accomplishments
After 1 Year
By your first year, you will have:
Mastered the responsibilities of the position with efficiency and confidence
Built strong internal relationships with mentors and fellow professionals
Been trusted with greater responsibilities as your expertise grows
Achieved your second promotion, with a clear path toward becoming a Broker
Created a lifestyle with more freedom, less stress, and greater financial stability than most IT roles can offer
Basic Qualifications
18 years or older
U.S. Social Security Number
Able to pass a background check
Willing to obtain a state life/health insurance license (training provided)
Professional, ethical, strong communication skills
Benefits
100% remote
Flexible scheduling
High-income potential
Leadership development and ongoing support
A positive, collaborative work culture
No prior financial background required
Location
United States (Remote)
Your Next Step
If you're an IT professional ready to transition to a more flexible, less stressful, and more financially rewarding career-this is your opportunity to shift from supporting technology to helping families build strong financial systems.
Job Types: Full-time, Part-time
Application Question(s):
Are you willing to undergo a background check, in accordance with local law/regulations?
This position does require investment costs to obtain the proper license; if you are not currently licensed, are you willing to go through the steps to get licensed?
You acknowledge this position is 100% remote working part-time of 10 hours per week.
You acknowledge this position requires a minimum of 10 hours per week, attending weekly group trainings, and weekly 1-on-1 trainings to be successful.
You acknowledge this position is 100% commission with no base pay and is designed to work alongside a full-time position.
Work Location: Remote
IT Business Analyst I
Remote job
Title: IT Business Analyst I
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About MUFG Investor Services:
MUFG Investor Services is part of Mitsubishi UFJ Financial Group - one of the world's largest financial institutions. We provide comprehensive fund administration, reporting, and transaction management services for alternative assets with a focus on Private Equity investments including fund-of-funds, secondary funds, and co-investments.
At MUFG Investor Services, we foster a dynamic and supportive work environment where employees can build long-term careers. We offer competitive compensation, professional development support-including certification reimbursement - flexible work arrangements, and opportunities to give back through community service initiatives.
We celebrate our employees' successes, believing that empowered individuals drive organizational excellence. If you're passionate about your work and looking to grow with a purpose-driven team, we'd love to hear from you.
Job Description:
MUFG is seeking an IT Business Analyst I to support dynamic initiatives within its Private Equity business. This is a remote role focused on analyzing financial processes, defining technology requirements, and partnering with agile teams to deliver impactful solutions.
The position involves cross-functional collaboration across business and technology groups. Depending on project needs, responsibilities may span both business analysis and delivery management, offering a unique opportunity to contribute to end-to-end solution delivery.
Essential Functions:
Translate financial and accounting requirements into actionable software specifications.
Conduct user interviews to identify process improvement opportunities and document current (“As-Is”) and future (“To-Be”) workflows.
Troubleshoot issues in eFront FrontInvest and provide backup support for system administration.
Create and maintain documentation including meeting notes, knowledge articles, and business communications.
Build strong relationships with internal and external stakeholders to drive positive change.
Write and manage user stories and backlog items in Team Foundation Server.
Serve as the Agile Team's Scrum Master for assigned initiatives.
Support prioritization decisions and manage execution of prioritized work.
Collaborate with users to develop and execute test cases during system integration testing.
Deliver demos of completed enhancements to end users.
Work closely with developers to clarify requirements and ensure business needs are met.
Ensure adherence to SDLC and Change Management processes; conduct internal audits for compliance.
Act as a flexible team member, taking on overflow or backfill tasks as needed.
Monitor team performance, generate reports, and lead corrective actions.
Help remove obstacles that hinder team progress.
Requirements:
Bachelor's degree in Technology or Business Information Systems
3-5 years of experience as a Business Analyst or Business Operations Manager.
Strong background in requirements gathering, testing, issue tracking, and leading technical deliveries
Strong understanding of accounting/finance systems and translating business needs into software requirements
Proven ability to work independently and troubleshoot technical issues
Technical troubleshooting and problem solving
Experience in Private Equity.
Proficient in advanced Excel, PowerPoint, Word and Visio
Excellent written and verbal communication skills.
Self-motivated, customer-focused, and adaptable to remote work environments
Entry-Level Remote IT Specialist Maryland (Veteran-Friendly)
Remote job
About the Role We're seeking motivated individuals to join our expanding IT team, with a special focus on U.S. military veterans honorably discharged between 2012 and 2025. No prior IT experience? That's okay! We provide hands-on training to help you build the technical skills needed to succeed in a technology-driven workplace. This is an excellent opportunity for veterans looking to start or grow a civilian career in IT.
Responsibilities
Assist with setup, maintenance, and troubleshooting of computer systems and networks
Provide basic technical support and problem resolution
Learn to install and configure hardware, software, and applications
Support cybersecurity and data protection best practices
Collaborate with IT professionals and team members
Qualifications
Veterans discharged between 2012 2025 strongly encouraged to apply
No IT experience required full training provided
Strong communication, teamwork, and attention to detail
Willingness to learn and grow in a fast-paced environment
Technical aptitude or interest in technology is a plus
What We Offer
Competitive pay: $26 $33 per hour
Veteran-supportive work environment
Paid training and certification opportunities
Career advancement paths in IT and tech fields
Flexible remote work options and supportive leadership
Who We're Looking For
We're looking for veterans and transitioning service members ready to build a rewarding civilian career in IT. Your discipline, dedication, and problem-solving mindset are what set you apart we'll help you gain the technical skills to match.
Apply today and start your next mission a successful career in IT!
HubSpot Consultant - RevOps & Technical Strategy (US-Remote)
Remote job
About the Role:
Process Pro Consulting is on the search for a strategic, client-facing HubSpot Solutions Consultant who thrives at the intersection of business strategy and technical execution. If you love solving complex problems, building smart HubSpot solutions, and guiding B2B clients to operational success, you'll fit right in.
In this role, you won't just implement HubSpot. You'll translate big-picture business goals into customized, scalable CRM and marketing automation solutions-partnering directly with clients to design, implement, and optimize their systems across the entire customer journey.
Core Customer & HubSpot Responsibilities:
You'll act as a trusted consultant, owning projects from sales hand-off through delivery:
Lead end-to-end HubSpot projects-including onboarding, migrations, integrations, and custom implementations
Configure and optimize HubSpot Marketing, Sales, and Service Hubs
Build automations, workflows, lifecycle stages, lead scoring, and reporting dashboards
Manage data migrations and CRM integrations (Salesforce, Marketo, Zapier, etc.)
Create custom properties, pipelines, and permission sets aligned to client RevOps strategies
Guide clients through strategic planning, technical solutioning, and RevOps best practices
Drive CRM and data hygiene standards that support clean, reliable reporting
Deliver clear documentation and training to empower client teams
Build advanced reports and dashboards to surface insights and drive accountability
Identify new growth and improvement opportunities within client accounts
Manage client relationships and project timelines with a proactive, solution-first mindset
You'll Excel in This Role If You Have:
5+ years of hands-on HubSpot experience (Professional or Enterprise tiers), ideally across custom onboarding, integrations, migrations, and implementations
A background in Revenue Operations, Marketing Ops, or Sales Ops-especially in high-growth B2B SaaS
Experience acting as a strategic consultant or agency partner, directly supporting clients
Strong technical expertise with CRM design, marketing automation, data migration, and reporting
A strategic mindset and the ability to connect the dots between business goals and technical solutions
Confidence in managing cross-functional projects and facilitating change
Clear, client-friendly communication skills (you can simplify complex concepts with ease)
Bonus Points For:
Experience working at a HubSpot Solutions Partner or digital agency
Familiarity with tools like Lucidchart, Asana, Zapier, Loom, Avoma, and Google Workspace
A knack for building scalable systems that fuel growth
HubSpot certifications (Marketing, Sales, Service, or Ops Hub)
Why Process Pro?
Process Pro Consulting is a one-stop shop for HubSpot ops - a small, fast-moving team that partners closely with B2B clients to drive meaningful change. We focus on what matters: real results, genuine collaboration, and work we're proud to put our name on (and we have fun while doing it!).
Our team of Pros helps businesses run smarter by building customized HubSpot solutions that enable revenue teams to maximize the platform's full potential.
We're looking for someone who shares our passion for HubSpot, loves problem-solving, and thrives in a collaborative, growth-minded environment.
The right fit will value:
An always-learning, always-growing mindset
Collaboration and team focus
Kindness and integrity
Motivation and ownership
👉 Apply now. We'd love to hear from you!
Salary Range: $85,000 - $100,000 (dependent on experience & skillset)
Benefits:
Health, vision + dental insurance
20 days of PTO
Standard US paid holidays
2 company mental wellness days
Flex hours & fully remote team
Bonus quarterly program
Professional development program
Health and Wellness stipend
401k matching (eligible after 6 months of employment)
Parental leave benefits
Short-term disability insurance benefits
Office equipment provided to help you do your best work (laptop, headset, monitors, etc.)
NextGen Applications Analyst
Remote job
NOTE: This role is NOT open to C2C companies
NextGen Applications Analyst - Regulatory Upgrade
Multiple Sites (Remote with Limited Travel)
Start: Mid/Late August | Orientation/Training ~30 days
Duration: Through 2027
About the Role
We're seeking experienced Applications Analysts (Tier 1 Apps Advisors) to support large and complex NextGen 8 regulatory upgrade rollouts nationwide.
Tier 1 analysts will handle large/jumbo clients and complex environments, while Tier 2 specialists will support smaller or mid-sized client projects. This is an opportunity to work on high-impact initiatives that modernize clinical workflows and enhance EHR usability across the country.
Key Responsibilities
Support the planning, configuration, and deployment of NextGen 8 regulatory upgrades.
Customize and optimize Adaptive Content Engine (ACE) templates to align with clinical documentation needs.
Collaborate with cross-functional technical and clinical teams to ensure smooth implementation.
Troubleshoot and resolve upgrade-related application issues.
Ensure compliance with regulatory, security, and infrastructure standards.
Contribute to readiness calls and go-live support, occasionally on weekends.
Required Experience
Hands-on experience with NextGen 8, including:
UI enhancements and navigation redesigns
Adaptive Content Engine (ACE) template configuration
APSO documentation workflows
Understanding of NextGen 8 infrastructure requirements and environment setup.
Experience supporting migrations of healthcare applications to AWS or similar environments.
Strong problem-solving, communication, and collaboration skills.
Travel Expectations
Travel requirements vary by client - some prefer fully remote support, while others may request onsite presence.
Weekend work may occasionally be needed (usually readiness calls; not always full 8-hour shifts).
If weekend hours are worked, a weekday off will be given to maintain a two-day weekend.
Level 1 IT Support Specialist
Remote job
IS ON-SITE IN SOUTHAMPTON, NY
THIS IS NOT A REMOTE JOB
Important Note on Location & Housing
Due to the nature of this role, candidates must already reside within a reasonable commuting distance of Southampton, NY.
Please do not apply if you are out of state or planning to relocate.
Housing in this area is extremely limited and expensive, and the compensation for this position does not support relocation or long-distance commuting.
Thank you for your understanding.
Summary: To support, maintain and expand current IT and infrastructure capabilities.
Duties and Responsibilities:
· Physical Installation and management of network, security, and phone systems
· Provide maintenance and support to company issued equipment such as individual works stations, printers, and RF scanning devices
· Manage software license and installation as well as providing instruction to the staff regarding proper usage of said software.
· Provide end-user support on third party software programs such as online billing, mobile applications, and control systems commissioning.
· Perform ERP system data and user maintenance
· Responsible for procuring equipment and software as needed and within budget
· Produce reports as needed for management from multiple data sources.
Competencies:
· Proficient with Microsoft Office Suite with a strong emphasis in MS Excel
· Excellent interpersonal and customer service skills
· Firm understanding of existing network programs and capabilities
· Strong analytical and problem-solving skills
· Excellent troubleshooting ability
· Experienced working in a Windows Operating system environment
· Basic Programming and Web Design knowledge
Requirements
· Associate degree in Computer Science or equivalent experience
· At least (2) years of experience in network maintenance or user technical support preferred
· A+, Network+, and similar certifications preferred
· Perform upgrade and maintenance tasks during designated maintenance windows
· Must be able to lift up to 50 lbs.
· Must be able to communicate effectively with coworkers, managers and vendors.
· Ability to frequently stand, walk, kneel, bend, reach and work in hot and cold temperatures.
· Must represent the company in a positive and professional manner.
· Must be able to work with minimum supervision.
Sports Trading Systems Engineer
Remote job
What You Will Do
Write and maintain JavaScript / Node.js code for automated trading systems, background jobs, and market data ingestion
Contribute to Go services where concurrency and predictable behavior matter
Rewrite outdated or messy JavaScript services in Go
Work across multiple repositories communicating via WebSockets, Redis, and HTTP
Debug real production issues in live systems
Move fast: build, break, fix, and ship
Gradually take ownership of small but critical parts of the system
What We're Looking For
Comfortable with JavaScript / Node.js
Some exposure to Go, or interest in learning it
Understanding of async code, OOP, and event-driven systems
Not afraid of messy codebases or unfamiliar repos
Able to move quickly, ask questions, and take feedback well
Strong debugging instincts
Startup, side-project, or self-taught engineering background
Flexible availability, including occasional nights or weekends
Nice To Have
Betting, trading, or market-related experience
Experience with real-time systems (WebSockets, Redis, pub/sub)
Some infrastructure or Linux experience
Bonus: scraping or automation experience (Playwright, Puppeteer, Selenium)
What This Role Is
A high learning-curve role with an emphasis on getting systems into production
Direct visibility into how real-world trading systems are built
Working closely with a small, highly involved team
Shipping code that runs live with real money
What This Role Isn't
No formal onboarding or extensive documentation
Not a heavy-process environment (minimal tickets, meetings, or planning cycles)
Base salary: $100,000+ annually, depending on experience and role fit
Structure: Role begins with a 1-2 month paid contract engagement, followed by full-time conversion upon mutual fit
Equity: Available for the right candidate
About 4C Software
4C Software builds the technology powering one of the largest sports prediction markets in the world, with $750M+ traded on the platform this year. We also develop automated trading and market infrastructure software that operates on multiple platforms at a significant scale. We're a small team working in a fast-paced environment, building systems that run live with real money in production. Our team is based in Chicago, but this role is fully remote.
REMOTE Salesforce Principal Bus. Systems Analyst - OR, WA, or CA #2696
Remote job
Direct Hire - Full Time position in Remote, CA - WA - OR Pay: $50.19 to $104.13 depending on location and experience 2696 An excellent position with a large multi-state healthcare group of hospitals, urgent care, primary care, and medical groups
* Salesforce Principal Business Systems Analyst *
Please apply ONLY if you 3+ years as a BSA on an Agile delivery team
Visa sponsorship is not available for this position
We can ONLY consider your application if you have:
1: Associate's Degree
2: 3 or more years of experience working as a Salesforce business systems analyst on an agile delivery team
3: Microsoft SQL Server experience
4: Demonstrated experience working with healthcare regulations such as HIPPA, HITECH, and CMS Guideline
5: Demonstrated experience assessing existing processes and identifying opportunities for improvement
6: Demonstrated experience communicating effectively and translating business needs into technical requirements
7: Demonstrated experience working with Salesforce architecture, data models, workflows, and integrations as they relate to designing scalable solutions
8: Demonstrated experience working with systems that integrate with Salesforce (such as EHRs, billing platforms or other third party applications)
9: Demonstrated experience creating and managing Salesforce user roles and profiles
10: Demonstrated experience taking leadership addressing system related issues
11: Demonstrated experience using LEAN techniques in analyzing requirements for potential automation
We are looking for a Principal Business Systems Analyst - Salesforce to be responsible for coordinating with vendors, partners, architects, project management and Providence leadership to facilitate complex cross-departmental and company-wide requirement gathering activities and consulting on complicated system implementations, integrations and upgrades supporting various types of initiatives for all departments.
Salesforce expertise is central to this role, including the ability to guide teams through Salesforce-specific implementations, integrations, and optimizations. The Principal Business Systems Analyst is expected to stay current with Salesforce platform capabilities and apply them to meet evolving business needs.
DESIRED (not required) SKILLS:
:: Facets experience
:: Upon Hire: IIBA certification
Duties and Responsibilities
== Utilizing SMART criteria and balancing productive skepticism with scrutiny
== Continuously provide active mentorship to other caregivers on how to analyze current and proposed processes, document deltas, validate against organizational goals and roadmaps, provide project management services, troubleshoot complex reports/extracts, mentor teams and individuals in the formation and processing of well-formed user stories in Azure DevOps, collect / organize / document user feedback, make adjustments to timelines as well as organize / drive the creation of best practices for process workflows, mapping documents, batch job documentation, change requests, SQL queries, use cases, mockups, acceptance criteria and SharePoint pages.
== Collaborate closely with Quality Assurance Engineers, taking the lead when required, in the creation of test plans, test scripts, test data, communication plans, bugs, and report outs.
== Perform duties as a member of an agile team where they will be responsible for both organizing and mentoring any IS agile team (including their own) around team agreements, standards, and approaches to ensure all teams successfully complete all commitments each sprint. They additionally act as a role model and proactively advocate for ensuring that teams continuously work to improve velocity and quality each sprint.
== On-call and after-hours support duties may be required with this position.
== 100% virtual work for residents located in the following States: Washington, Oregon, California
No interview, relocation or living expenses provided
Please send resume to - Amarx Search, Inc. - amarx.com
Salary Range By Location:
California: Humboldt: Min: $58.79, Max: $92.82
California: Northern California - Except Humboldt: Min: $65.96, Max: $104.13
California: Southern California: Min: $58.79, Max: $92.82
Oregon: Non-Portland Service Area: Min: $52.58 Max: $83.01
Oregon: Portland Service Area: Min: $56.40, Max: $89.04
Washington: Western: Min: $58.79, Max: $92.82
Washington: Southwest - Olympia, Centralia: Min: $56.40, Max: $89.04
Washington: Clark County: Min: $56.40, Max: $89.04
Washington: Eastern: Min: $50.19, Max: $79.23
Washington: Southeastern: Min: $52.58 Max: $83.01
Senior IT Operations Manager
Remote job
Sentinel Blue is looking for a Senior IT Operations Manager to join our Operations organization, working alongside peer leaders in Security, Compliance, PMO, and Customer Success. This role will directly lead our Service Desk and Infrastructure Engineering teams while owning the full lifecycle of IT operations from ticket intake and resolution through remediation, automation, lifecycle management, and continual service improvement.
The ideal candidate has strong leadership skills, a hands-on technical foundation across Microsoft and cloud infrastructure, and a passion for building repeatable and secure operational practices. They should communicate effectively with both executives and engineers, drive ITIL-aligned processes, enforce change management standards, and deliver reliable service outcomes across our client environments.
This is a full-time position that is fully remote. Due to the nature of our work, you must be a U.S. citizen with eligibility for a clearance. No exceptions.
A day in the Senior IT Operations Manager role:
The Senior IT Operations Manager will oversee the full lifecycle of IT services and infrastructure operations, ensuring reliability, security, and responsiveness across all client environments. A typical day may include managing ticket escalations, coordinating service desk workflows, reviewing infrastructure performance metrics, and ensuring adherence to secure baseline configurations for systems such as Windows 11, Windows Server, mac OS, Microsoft 365, and Azure.
This role will track and improve key operational metrics, including ticket volume, SLA adherence, MTTR (mean time to resolution), system uptime, patch compliance rates, backup success rates, and individual contributor performance indicators. They will establish and maintain dashboards for visibility across leadership and technical teams, and ensure that SLA and KPI targets are clearly defined, measured, and met.
The Senior IT Operations Manager will also participate in change management activities, conduct post-incident reviews, and collaborate with peer teams in Security, Compliance, PMO, and Customer Success to align technical practices with operational and security objectives. They will help refine ITIL-aligned processes and implement automation and knowledge-sharing initiatives that drive long-term efficiency and service quality.
As the organization grows, this role will have opportunities to shape infrastructure modernization roadmaps, mentor technical staff, drive continuous improvement initiatives, and expand into strategic leadership or architecture positions.
Responsibilities:
Lead the Service Desk and Infrastructure Engineering teams, ensuring consistent ticket lifecycle management from intake through resolution and post-incident review.
Monitor and improve operational metrics including SLA performance, MTTR, ticket volume trends, escalation rates, patch compliance, backup success, and infrastructure uptime.
Maintain clear escalation paths and ensure appropriate ticket categorization, prioritization, and assignment across support tiers.
Drive the development and enforcement of secure baseline configurations for Windows 11, Windows Server, mac OS, Microsoft 365, Azure, and endpoint devices.
Oversee patching, backup, disaster recovery, and environment lifecycle management, ensuring accurate tracking and remediation of failures or exceptions.
Implement and refine ITIL-aligned processes including Incident, Problem, Change, and Knowledge Management frameworks.
Coordinate with peer teams in SOC, Compliance, PMO, and Customer Success to align operational practices with security, regulatory, and customer-facing objectives.
Participate in change management activities, including risk scoring, approval workflows, rollback planning, and impact communication.
Conduct post-incident reviews and root cause analyses, ensuring remediation activities are documented, tracked, and executed.
Maintain operational documentation, SOPs, runbooks, asset inventories, and knowledge base articles to standardize and streamline support.
Manage performance expectations for individual contributors through metrics, coaching, and feedback loops driven by data and SLA adherence.
Identify automation opportunities and drive continual service improvement initiatives that reduce recurring incidents and increase operational efficiency.
Provide regular reports and operational insights to leadership, translating complex technical metrics into clear business narratives.
What We Can Offer:
Sentinel Blue is a young company with a focused mission: We're bringing enterprise-class cybersecurity to small and medium sized businesses. Frankly, we're pushing the envelope of how things are done and constantly seeking innovative ways to meet that mission. The pace is fast, and we're always learning new things. This is a great place if you want to expose yourself to new and emerging technologies, want to be challenged, and want to build your skills. Further, success in this role can quickly transition into a team leadership role. The right person will find themselves in a fun, dynamic environment, working on interesting problems and making a real difference.
You will be required to achieve a Security+ certification in the first 2 months of hire; we'll cover your certification costs and provide paid time for you to study!
Requirements:
U.S. citizenship - by nature of our work with the defense industry, all employees must be eligible for a Secret clearance.
5-10 years of experience in IT operations, service delivery, infrastructure engineering, or IT leadership roles.
Proven experience managing Service Desk, Tiered Support Models, and escalation workflows.
Hands-on experience with infrastructure technologies such as Windows 11, Windows Server, mac OS, Microsoft 365, Azure, virtualization platforms, and enterprise networking.
Demonstrated ownership of operational metrics such as SLA adherence, MTTR, uptime, patch compliance, backup success rates, and ticket volume reduction.
Experience implementing or improving ITIL-aligned processes including incident management, change management, problem management, and knowledge management.
Ability to lead teams, make decisions under pressure, assign priority appropriately, and maintain operational discipline.
Experience deploying and enforcing secure baseline configurations across client environments.
Strong communication skills, with the ability to clearly report status, escalate risks, and translate technical issues into business impacts.
Ability to manage multiple initiatives simultaneously while driving tasks to completion through structured workflows.
CompTIA Security+ certification is required in the first 2 months of hire
Desired Qualifications:
Relevant certifications such as CMMC Certified Professional (CCP), Certified CMMC Assessor (CCA), ITIL Foundation/Practitioner, CompTIA Network+, Azure Administrator, Azure Solutions Architect, CCNA, CISSP, or related technical credentials.
Experience working in a multi-client consulting or managed services environment. Prior work supporting multiple organizations simultaneously is highly valued.
Familiarity with Azure Government and Microsoft 365 GCC High environments, including their unique compliance and security requirements.
Practical understanding of security and compliance policies such as least privilege, RBAC, audit logging, configuration baselines, change management, and endpoint protection.
Experience leading technical teams in client-facing roles such as IT operations, consulting, infrastructure engineering, Service Desk leadership, or support management.
Understanding of cloud-first architecture and securing environments built in Azure, Microsoft 365, and hybrid environments.
Experience with related frameworks such as CMMC, NIST 800-171, NIST 800-172, NIST 800-53, FedRAMP, ISO 27001, CIS Controls, or SOC 2.
Ability to analyze infrastructure configurations and determine whether policies or technical safeguards meet operational and security objectives.
Demonstrated passion for continual improvement, automation, and professional growth, with potential to advance into Director-level roles.
Bachelor's or Master's degree in Information Systems, Computer Science, Cybersecurity, Business, or a related technical field.
Benefits:
Fully paid individual healthcare, vision and dental insurance for the employee.
Paid certification and training opportunities.
Three weeks of paid vacation + 10 paid holidays.
A supportive environment with a focus on keeping healthy work-life balance.
Retirement benefit (401k) with company match.
Sr. ServiceNow Business Analyst/Tester
Remote job
ServiceNow Requirements/Test Engineer
BCMC is looking for a ServiceNow Requirements/Test Engineer supporting an Agile ServiceNow program for DoD customers. Experience with ServiceNow Automated Test Framework is highly desired. This is a remote position.
Clearance: Must be U.S. Citizen to be eligible for DoD Secret security clearance.
Core Work Hours: 7am - 4pm (EST) Monday - Friday, except Government Holidays
Primary Responsibilities:
Works with client representatives to lead sessions to identify, extract, and define functional and technical requirements and uses cases. Be able to product requisite process flows, workflows, and use cases.
Identifies future state system requirements at various levels of abstraction and detail to document future state process flows.
Produces Agile Stories documenting epics, themes, and specific functionality needs, including descriptions, technical requirements and acceptance criteria/
Manages user story backlogs and prioritizes according to the customer's needs. And be able to perform demonstration of specific ServiceNow and/or integration configurations to support the user story requirements verification and validation.
Supports the Scrum Master on the sprint planning for each sprint release.
Collaborate with solutions Architects to understand the implementation details and scope of the release capability.
Develop test procedures, cases, and data supporting the user story to ensure it meets the acceptance criteria and does not break other areas of existing functionality.
Executes test cases and procedures from the test environment and work with developers and architects to resolve test defects.
Ensure bugs identified during the testing to include Government Acceptance Test are addressed timely.
Participate in and support all agile ceremonies - standups, planning, grooming, demonstration, etc.
Create and maintain documentation related to testing, including test plans, test cases, and test scripts using ServiceNow test management.
Be able to clearly articulate and demonstrate to the Product Owner on the requirements and technical configurations of the supporting capabilities and functionalities.
Support the production issues and work with the O&M team to ensure production issues are resolved.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or related field
5+ years of experience as a Test Engineer in an Agile development environment
Have or ability to obtain a Security+ or equivalent Certification
ServiceNow CSA certification required
Experience with ServiceNow / Rest API integration including requirements gathering, test development, and management
Experience with user story development and management in an Agile environment
Experience with ServiceNow test management, test execution, and test script procedure development. ATF experience is desired.
Experience with client-facing roles and ability to build rapport and trust
Strong written and verbal skills
Strong analytical/critical thinking skills
Our Company Overview:
Business Computers Management Consulting Group, LLC (BCMC) is a small business specializing in Information Technology (IT), Cybersecurity, Information Assurance (IA), SOA, Big Data Management, Program Management, and more for Federal, State, and Local agencies. We possess highly skilled engineers, providing innovative solutions backed by strong past performances. We are ISO 9001:2015, ISO 27001:2013, 20000:2018, and CMMI L3 certified and registered promising highest quality and services to all of our clients.
Benefits
Extremely competitive salary
95% employer paid for employee medical, dental, & vision coverages
100% employer paid for employee life, STD & LTD disability coverages
401k with company match and profit sharing
Flexible Spending Account (FSA) for dependent & health care
11 standard holidays & 3 weeks of annual leave
Auto-ApplySenior IT Analyst
Remote job
Description Auria is a leading global supplier of highly-engineered systems for automotive flooring, acoustical, thermal, aerodynamic and other fiber-based solutions for gas and electric vehicles. With U.S.-based operational headquarters in Southfield, Michigan, Auria operates 16 manufacturing, 9 technical and 5 JV locations across 10 countries and employs approximately 4,900 people worldwide. We are currently searching for Sr IT Analyst to join our team at our Corporate Business Systems Team. This position can be located at any one of our US locations and will be determined based on the successful candidate's location.
What you will do:
Design, test, debug, and implement new software application systems and enhancements to existing systems. Performs maintenance on existing software applications
Solves basic to highly complex technical problems and is called on to lead projects
Demonstrates in-depth knowledge and understanding of key functional areas
Leads multiple functional areas and responsible for delivery within the timing, budget, and scope of larger department initiatives
Responsible for answering and resolving support activities to department metrics and KPI's, providing corrective action recommendation when KPI's are not met.
Responsible for meeting individual yearly objectives for the IT department.
Ensures users of IT systems and technology receive timely and effective support.
Works within own department and across other departments to resolve support issues.
Delivers to plant / program launch activities in accordance with IT Risk and System policies.
Responsible for meeting deadlines in projects which align to the department strategy.
Responsible for system documentation in accordance with company systems implementation policies.
Leads risk management for the IT organization, elevating concerns when identified.
Adopts new and emerging technologies in their respective field of expertise, leads changes and upgrades to provide better service to their customers.
Demonstrates the ability to understand problems or business opportunities in their area of responsibility and can gather, document, and analyze relevant requirements.
Ensure documentation is produced in accordance with company standards and policies.
Follows documented audit controls and security procedures. Makes recommendations for continuous improvement and risk mitigation.
Leads the identification, development, analysis, documentation, and implementation of business use cases.
Prepares for, presents to, and leads business process or system walk-throughs.
Ensure users of their team's systems / technology are supported effectively and timely. Drive customer satisfaction and engagement for all systems and support services.
Leads the development of specifications and proposals.
Liaise with business/process owners and IT management on changes to the IT environments related to their team.
Interface with peers and other IT teams on multi-discipline projects ensuring any technical or operation challenges are not introduced during newer implementations or changes.
Understands systems methodology and can adapt to the methodology used by the group or groups to which support is provided.
Highlights required maintenance and upgrades as they arise to ensure any costs can properly be tracked and budgeted.
Performs analysis and support for assigned applications, sub-systems, or specific system modules.
Identifies areas where cost or resource waste could be eliminated and elevated to their direct management.
Responsible for building project plans and driving deadlines for projects in their own functional area.
Evaluates alternative solutions to meet business requirements, assist in development of cost - benefit analysis and making recommendations to team leaders or IT management.
Proactively plan for required maintenance and upgrades to ensure any costs can be identified, budgeted, and tracked.
Determines and documents the impact of a proposed change on business processes and systems in their area of responsibility and makes appropriate plans and or recommendations
Responsible for understanding and following development and implementation policies and procedures
Responsible for system documentation in accordance with company systems implementation policies.
Responsible for governing ERP support tickets related to responsible area.
Other duties as assigned
What you will gain as a part of the Auria Team:
An opportunity to enroll in full medical, dental and vision plan. As well as voluntary benefits.
Fertility Benefits available for those enrolled in our medical plan for financial support of treatment options
Parental Leave and Adoption and Surrogacy Benefits for salaried employees
Tuition Reimbursement available for eligible employees to continue education
Auria matches 50% of your contributions up to 8%, for a maximum Auria match of 4%
Salary Continuation & Long-Term Disability (LTD)
What you will bring:
BS degree with focus in IT or technical subject, preferred, or on the job experience
Minimum 5 years of manufacturing IT experience within the ERP environment. Plex, QAD, One Stream, Power BI, SQL preferred
Travel Requirements:
Ability to travel up to 50% of the time to Auria manufacturing facilities.
Knowledge, Skills, and Ability:
Enterprise solution delivery, team and technical agility, continuous learning culture, communication, adaptability and creative thinking problem solving. Ability to work from the shop floor to the front office with ease
Advanced knowledge and experience of the system life cycle methodology, quality assurance, project management, and relevant disciplines
Possesses advanced analytical, technical, and problem-solving skills and abilities
When applying to Auria positions, you will be taken to our career site (careers.auriasolutions.com) to apply directly with us even through external job boards. Auria utilizes an in depth interview process and will extend offers to successful candidates only at the completion of our process. Auria reminds all candidates that we will never ask for sensitive financial information throughout our process. We remind all candidates to take caution with any position that they are applying or when engaging with recruiters.
Auto-ApplyTechnical Systems Analyst (Onsite Hybrid)
Remote job
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Technical Systems Analyst (Onsite Hybrid) to join our team in Westlake, Texas (US-TX), United States (US).
Job Responsibilities Include:
* Contribute as a key member of a cross-functional squad focused on driving platform modernization initiatives across the client's enterprise, ensuring seamless system integration and alignment with business objectives.
* Analyze, design, and support the implementation of enterprise web and middle-tier applications leveraging technologies such as Angular, TypeScript, and Java (Spring/Spring Boot) to meet performance and scalability requirements.
* Collaborate with developers, architects, and business stakeholders to translate business needs into detailed technical requirements and system specifications.
* Support end-to-end solution delivery, including requirements validation, impact analysis, testing coordination, and production readiness activities.
* Work both independently and within a team environment, ensuring timely, high-quality deliverables that align with established architecture standards and client expectations
Basic Qualifications:
* 5+ years of advanced experience as a Systems Analyst supporting the development of complex, enterprise software solutions.
* 5+ years solid grasp and experience with Structured Query Language (SQL), querying relational databases, and programming in general.
* 5+ years proven experience working with APIs - REST, SOAP, JSON, XML.
* 5+ years experience with Agile development methodologies.
Preferred Skills:
* Brokerage experience and familiarity with Trading capabilities
* Experience researching, optimizing, developing, and authoring solution requirements, user stories, and specifications for moderate to complex software systems.
* Experience in various systems analysis methodologies, including data analysis, data mapping, flowcharts, use-case development, story writing, set-up & configuration of systems, gap analysis, user acceptance testing, and product documentation.
* Experience with generative AI tools to increase efficiency and quality.
* Excellent communication and analytical skills, proactive, organized, highly responsive, and committed to quality.
* B.S. in Finance, Computer Science, Management Information Systems, or equivalent experience.
Suggestions:
Experience collaborating with the User design team to gather and communicate user requirements, finalize front end interfaces, ensure consistent user experience across platforms, and work with design tools like Figma.
#INDFSINS
#L1-NorthAmerica
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, *************************************
NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ************************************* This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Auto-ApplyProcessing Data Analyst
Remote job
Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automates the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual work and accelerate cash flow.
High-growth companies like Cursor and Statsig rely on Tabs to generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance.
Founded in 2023, Tabs has raised over $91 million from Lightspeed Venture Partners, General Catalyst, and Primary. The team is headquartered in New York and brings deep expertise in finance and AI.
About the Role
We're looking for a detail-oriented and analytical Processing Data Analyst to support and enhance the Human-In-The-Loop (HITL) workflows that are used to evaluate our automated extraction. In this role, you'll ensure the accuracy, efficiency, and reliability of our extraction operations by managing internal ticket queues, maintaining performance metrics, and collaborating closely with our Operations Team. You will also learn about how artificial intelligence is applied at one of the fastest growing companies in financial technology.
This is a fully remote role for a contractor based in the United States.
Tabs Background
Most contracts are extracted fully autonomously and we are consistently increasing the reach of the automated processes. To train this process further, Tabs works with contractors to manually process the contracts and compare the automated results to the human-generated ones.
Complex contracts go through an automatic processing layer and then through a human checker to validate the results. The most complex contracts, however, are processed entirely by people.
The people involved in contract processing are located around the world and work at different times to align with their timezones and the company's needs.
We are seeking a person to conduct quality assurance (QA) testing on a subset of these complex contracts so as to provide feedback to the processors and to provide reporting to the company about the accuracy of this process
What You'll Do
Assign processing work to individuals when sufficient information has been received from internal stakeholders
Respond to inquiries from processors who have gotten stuck by looking at internal records about the document type or by escalating the request
Conduct QA on Human-In-The-Loop (HITL) processes to ensure data accuracy and consistency
Maintain and improve HITL accuracy metrics and reporting to key stakeholders and to the processors themselves
Collaborate closely with the Processing Team to relay updates, clarify requirements, and troubleshoot issues
Identify operational inefficiencies and help implement process improvements
Support cross-functional initiatives related to data quality and processing optimization
Who You Are
Highly detail-oriented, organized, and reliable
Strong communicator who can work seamlessly with technical and non-technical teams
Comfortable executing processes end-to-end and making data-driven recommendations
Proactive problem-solver who is energized by improving accuracy and efficiency
Experience
3-5 years of experience in data operations, quality assurance, HITL workflows, or related roles
Experience working with customer service ticketing systems such as Monday.com, Pylon, Jira, or similar
Familiarity with operational metrics, performance tracking, and reporting
Previous experience working in a cross-functional operations or data-focused team
Experience with Google Sheets, SQL, or a BI tool like Looker or Omni is a plus
Experience in a startup or fast-moving environment is a plus
This role is for a remote-only 1099 contractor in the United States. You will set your own hours (up to 40 per week) and complete work at your pace so as to accomplish the goals set forth with your manager. For security, we will provide you with a computer to be used for this work only.
Perks and Benefits (Full-time Employees)
Competitive compensation and equity
Up to 100% employer covered monthly healthcare premium (medical, dental, vision)
Daily meal stipend for in office days
Tax free commuter and parking benefits
Parental leave up to 12 weeks
Voluntary insurances (Life, Hospital, Critical Illness, Accident)
Employee Assistance Program (Rightway)
Unlimited PTO
401k
Tabs is an equal opportunity employer. We welcome teammates of all identities and do not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic. We're committed to creating an environment where everyone can grow, contribute, and feel comfortable being themselves.
Auto-ApplySenior Analyst, Revenue & Ad Technology (Remote)
Remote job
The E.W. Scripps Company is seeking a Senior Analyst of Revenue and Ad Technology to bridge the gap between product development, sales operations, external platform and supply partners to ensure ad delivery and optimize revenue performance across our streaming and digital advertising platforms.
WHAT YOU'LL DO:
Analyze ad delivery performance, identify yield optimization opportunities, and implement operational improvements.
Design, document, and automate operational workflows for campaign setup, troubleshooting, and optimization, delivering efficiency gains across the team.
Drive initiatives that reduce campaign and ad delivery issues, shortening time-to-resolution.
Optimize inventory performance by increasing yield ad improving fill rates.
Translate business needs into technical requirements in partnership with sales, product, and engineering teams, ensuring seamless cross-functional execution.
Provide actionable insights on partner performance, inventory utilization, and revenue trends to leadership.
Utilize deep operational knowledge of FreeWheel, GAM, and programmatic platforms to maximize efficiency.
Strengthen cross-functional team collaboration and communication, ensuring smooth execution of complex, multi-stakeholder initiatives.
Other duties as assigned.
WHAT YOU'LL NEED:
Bachelor's degree in related field preferred.
Generally, 5+ years experience with in ad operations or revenue operations, preferably in streaming/CTV
WHAT YOU'LL BRING:
Advanced knowledge of ad serving platforms (FreeWheel strongly preferred)
Experience with complex inventory structures and programmatic advertising
Strong data analytical skills with the ability to diagnose technical delivery issues
Understanding of the complete ad delivery pipeline from trafficking to reporting
Ability to problem solve quickly in a fast-paced environment
Process improvement capabilities (automation focus)
Executive presentation skills for leadership reporting
Ability to present technical communications
Possess a process automation mindset and implementation
Workflow optimization and efficiency improvement
Performance metrics development and tracking
Cross-functional collaboration effectiveness
Proven revenue optimization results
#LI-SM2 #LI-Onsite
If you are a current Scripps employee, please do not apply on this site. Please access our internal career site at Worklife > My Info > View Open Positions at Scripps.
SCRIPPS' COMMITMENT TO A CULTURE THAT CREATES CONNECTION:
At Scripps, we are committed to a culture that reflects the audiences and communities we serve. We are intentional about creating an environment where employees, our audiences and other stakeholders feel valued and inspired to reach their full potential and create connections. To successfully deliver on this commitment, we must understand and reflect the values and perspectives those around us embody. That process begins by looking inward to build and celebrate a respectful workplace where everyone feels a sense of belonging and connection. By continuing to cultivate an environment where all employees have a fair chance to succeed, are included, valued, and seen, we will strengthen the connections that drive positive business impact and align with our core purpose.
ABOUT SCRIPPS:
The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating a better-informed world. As one of the nation's largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets. Scripps reaches households across the U.S. with national news outlets Scripps News and Court TV and popular entertainment brands ION, Bounce, Defy TV, Grit, ION Mystery and Laff. Scripps is the nation's largest holder of broadcast spectrum. Scripps is the longtime steward of the Scripps National Spelling Bee. Founded in 1878, Scripps' long-time motto is: “Give light and the people will find their own way.”
As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law. Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.
Auto-ApplyInformation Systems Analyst - Public Works
Remote job
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work.Visithere to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and hereto learn more about San José.
The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran statusor any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at ************, 711 (TTY), or via email at *************************.
About the Department
The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Public Works Department isseekingan individual whose values align with the values of the City's employees.
The Department of Public Worksis responsible fordelivering capital improvement projects for a wide variety of City facilities and infrastructure,maintaining City facilities and fleet assets,facilitatingand regulating development activities, and providing animal care and services. The Department is committed to high-quality service, partnering with the community, and providing an excellent environment in which to work.
Position Duties
The Department of Public Works is recruiting to fill an Information Systems Analyst (ISA) position within the Enterprise GIS (Geographic Information Systems) team.
Salary range(s) for this classification is $141,894.48- $172,885.44annually. This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall bedeterminedby the final candidates' qualifications and experience.
The Enterprise GIS teamoperatesout of the Department of Public Works but works across thecityto coordinate GIS efforts, lead multi-departmental GIS projects, geospatially-enable City business systems, and administer Enterprise GIS infrastructure for citywide use. Thecityhas standardized on a modern technology stack consisting of Windows Server, Esri ArcGIS platform,VertiGISStudio, Safe Software FME, and SQL Server enterprise geodatabases. Thecityhas an enterprise license agreement with Esri, and the Enterprise GIS teammaintainsa large Enterprise GIS server environment with public and internal-facing ArcGIS Server instances, complementary ArcGIS Portal and ArcGIS Online organizations, an SDE environment featuring a data catalog with over 1,000 feature classes, and integrations with dozens of business systems.
The ISA is a professional-level position in the IT professional management series and responsible for GIS system administration, database design, business system integration, application development, and implementation of large-scale enterprise projects. The position requiresa GIS professional withbroadtechnical experience as well as the ability to take initiative and direct others. The ideal candidate must be a strong individual contributor that is able to take full ownership of projects, designing solutions in alignment with City Enterprise GIS standards and industry best practices and working at a hands-on level to build, implement, and support such solutions. The positionalsodemands proven ability to troubleshoot and resolve complex technical issues with limited resources.Advanced knowledge of the ArcGIS platformand experience with GIS server administrationisrequired.Experience with VertiGISStudioand GISwebapplication developmentin an Esri environmentis highly desirable.
The GIS ISA reports to the Enterprise GIS Manager. This positionis responsible forprogramming that supports the development and maintenance of major applications used citywide.
Key responsibilities and duties may include,but are not limited to the following:
* AdministerEnterpriseGIS server environment (ArcGIS Enterprise,VertiGISStudio, FMEServer), including planning for and conducting system upgrades; applying and confirming patches; capacity planning and load testing; publishing and tuning services; managing backups; troubleshooting and resolving system issues; managing security policies, user accounts, roles, and permissions; andmaintainingsystem documentation.
* Meet with business owners and end users to gather and document requirementsfor GIS solutions.Design, build, and deploy mapping applicationson the ArcGIS platform. Provide documentation, training, and support to end users.
* Developandmaintainweb mapping applications using VertiGISStudio Web 5.x, including web map authoring, site configuration, and development of print templates, reports, and workflows.
* Develop andmaintaincomplex geoprocessing routines and ETL workbenches using FME and/or Python.
* Conduct data modeling and design activities for new datasets by analyzing inputs and developingappropriate schemasin alignment with City standards.
* Build and support GIS integrations with citybusiness systems.
* Lead large-scale, cross-department Enterprise GIS projects. Work collaboratively with departments to reduce program redundancies and support effective use of enterprise resources. Train end users on enterprise standards and best practices;provide development oversight and guidance.
In addition, this position is part of a team responsible for providing GIS support in the Emergency Operations Center (EOC) when activated. This position requires to work onsite, 5 days/week during probationary period. After successful completion of probation, new hires may be allowed to work remotely 1 day/week.
This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered foradditionalopportunities that mayutilizethe applicants from this recruitment.
Minimum Qualifications
Education:Abachelor's degreefrom an accredited college or university in arelevant field.
Experience:Four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of computer systems, or application development and/or support.
Acceptable Substitutions:
* Additionalyears of increasingly responsibledirectly relatedwork experience may be substituted for education on a year-for-year basis.
* Completion of amaster's degreein a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of computer systems, or application development and/or support.
Certifications:
* Possession of a valid State of California driver's license may berequired.
* Certification as a Microsoft Certified Systems Engineer (MCSE), or equivalent certification from a professional organization, may be required, if assigned to positions working with computer networks.
Other Qualifications
The ideal candidate willpossessthe following competencies, asdemonstratedin past and current employment history. Desirable competencies for this position include:
Job Expertise-Demonstratesknowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Candidates must have advanced experience with the ArcGIS platform and VertiGISStudio.
Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. Demonstrates ability to provide training to technical and non-technical users in small and large group settings and ability to produce technical documentation, such as system and application design documents, migration plans, standard operating procedures, and other technical policies and procedures.
Teamwork & Interpersonal Skills-Develops effective relationships with co-workers and supervisors by helping othersaccomplishtasks and using collaboration and conflict resolution skills.
Analytical Thinking -Approaches a problem or situation by using a logical, systematic, sequential approach. Demonstrates ability to isolate and resolve performance and other technical issues within a complex enterprise server environment.
Problem Solving-Approaches a situation or problem by defining the problem or issue;determinesthe significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Applies sound problem solving to the design and buildout of geospatial solutions by gathering requirements and selectingappropriate toolsand methods to deliver an efficient and cost-effective solution.
Project Management-Ensures support for projects and implements agency goals and strategicobjectives.
Selection Process
The selection process will consist of an evaluation of the applicant's training and experience based on the application, resume and cover letter. You must answer all questions to beconsidered,or your application may bedeemedincomplete and withheld from further consideration. Applicants are expected to write their own essays/responses. Please be advised that the use of AI content in your responses may result in your removal from the hiring process. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.
Please upload a resume and cover letterthatoutlinesyour qualificationsand experience related to the ISA position outlined under Position Duties.
If you have questions about the duties of these positions, theselectionor hiring processes, please contact Diana Gonzalez at ****************************.
Additional Information:
Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.
You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses.
Please note that applications are currently not acceptedthrough CalOpps or any other third party job board application system.
This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email ************************* and we will research the status of your application.
AI and the Hiring Process
We recognize that Artificial Intelligence (AI) is becoming part of daily life and can be avaluable tool for learning, research, and professional growth. We encouragecandidates to use AI responsibly as a support in preparing application materials, liveassessments, and interviews. However,we value authenticity, accuracy and truthfulness.Application responses and interview answers must reflect your ownknowledge, skills, and experiences. While AI can supplement preparation, it cannotreplace the originality and judgment we look for in our employees. This ensuresfairness,transparency, and equityfor all applicants in the hiring process.
Technical Specialist - IT Information Security (Golden Colorado)
Remote job
Join us at Con Edison where you will leverage your threat intelligence expertise to make a real impact. As a technical specialist, you will collaborate with public and private partners to create cutting-edge cybersecurity guidance and reports. This role offers a unique opportunity to network with top security specialists from various organizations within a dynamic public-private intelligence fusion center. Your strong knowledge of OT (operational technology), utilities, or industrial control systems will be highly valued and essential for this position. Required Education/Experience
Master's Degree in Information Technology, Cybersecurity, Computer Science, or a related field and with a minimum of 6 years of work-related experience or
Bachelor's Degree in Information Technology, Cybersecurity, Computer Science, or a related field and with a minimum of 8 years of work-related experience
Relevant Work Experience
Top Secret Security clearance or eligible, required.
Previous cybersecurity experience, required.
Previous senior level experience with cyber threat intelligence, preferred.
Previous utility or OT experience, preferred.
Skills and Abilities
Strong written and verbal communication skills
Ability to work within tight timeframes and meet strict deadlines
Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.
Licenses and Certifications
Driver's License Required
Other: Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc. Preferred
Physical Demands
Sit or stand to answer a phone for the duration of the workday
Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
Ability to read small print and symbols
Additional Physical Demands
The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
Must be able and willing to travel, as needed.
Must be available 24/7, on call, and/or participate in off-hour emergency response activities as required.
Core Responsibilities
Onsite three days per week in Golden, CO required.
Stay current on cyber threat intelligence (CTI) developments and trends.
Provide expert guidance to shape and strengthen the threat management strategy.
Develop CTI awareness, investigation, remediation reports.
Develop threat hunting packages and track remediations for findings.
Update CTI metrics and dashboards.
Work with external CTI stakeholders and provide analysis on industry direction.
Attend external CTI events.
Provide guidance and training to junior analysts.
Auto-ApplyIT & Cybersecurity Specialist - USGS Federal Systems (REMOTE)
Remote job
Work at the intersection of mission and technology - protecting systems that literally map the nation. Secure the backbone of national geospatial data that supports everything from disaster response to environmental research and infrastructure planning!
This is your chance to join a high-impact team responsible for securing the infrastructure behind The National Map-one of the United State Geological Survey's (USGS) flagship programs. This role is critical to maintaining the integrity and availability of vital elevation data used nationwide for science, safety, and sustainability. Joining us as a key member of the cybersecurity operations, you will collaborate directly with USGS stakeholders, IT administrators, and Department of the Interior (DOI) security teams. You'll assist in tracking, remediating, and preventing security threats across a complex ecosystem of desktops, laptops, servers, and enterprise systems. Join us in supporting USGS and be a part of a thoughtful, experienced team that values precision, proactive problem-solving and professional growth while supporting a federal science mission with long-term national significance!
Requirements
Must have the ability to receive / maintain a favorable adjudicated Public Trust investigation (US Citizen or Lawful Permanent Resident for at least 3 years)
You have achieved a Bachelor's Degree + 5 years of relevant experience with hands-on cybersecurity or system security experience in order to understand system interdependencies, identifying risks, and implementing practical, compliant security controls.
Demonstrated expertise in vulnerability remediation, log analysis and risk assessment in order to monitor, analyze, prioritize, and resolve vulnerabilities to maintain system authority to operate (ATO) and ensure mission continuity.
Experience in patch management and verification to ensure systems remain protected against known threats and compliant with USGS's enterprise patching schedule.
Strong understanding of federal compliance frameworks (i.e., STIG) to support system hardening, compliance tracking, and audit preparedness throughout the system lifecycle.
Clear communication and cross team coordination as you must be comfortable working across distributed teams, communicating clearly with system owners, engineers, and federal stakeholders to explain risks, outline remediation steps, and coordinate implementation.
Nice to Have Industry Certifications
Security +, CISSP, Certified Ethical Hacker, or equivalent
If you are ready to grow in a high-trust environment where your expertise is valued, your ideas heard, and your curiosity is encouraged and ready to shape the future of national geospatial data - securely, send your resume in today!
*PLEASE NOTE: Health benefits are not offered
Auto-ApplyFederal Systems Integrator, Lead
Remote job
The Channel and Ecosystems team is dedicated to accelerating Asana's growth and market reach through partnerships and fostering a thriving partner network. We build and nurture relationships with Channel Partners (VARs, Services Partners, Distributors, Systems Integrators), Technology Partners (ISVs, App Partners) and Strategic Alliances to support Asana customers across geographies through our partners' specialized expertise, consulting and technical
The Federal Systems Integrator (FSI) Lead role at Asana is responsible for supporting the AsanaGov business by building, enabling, and scaling a high-impact partner motion across federal systems integrators and our distributor ecosystem. This role drives end-to-end FSI recruitment, onboarding, and enablement, and forges strong go-to-market execution with CarahSoft and channel teams to accelerate public sector growth. We partner with functional leadership to stand up a net-new public sector partner motion that grows our business, organizational effectiveness, and efficiencies.
We're looking for an FSI Lead to own the cradle-to-grave lifecycle of our federal SI ecosystem. This leader will identify, recruit, and enable priority FSIs, ensure operational excellence across partner processes and tools, and coordinate cross-functional stakeholders to turn strategy into results. They are comfortable working with executive stakeholders and rolling up their sleeves on hands-on enablement. They identify, manage, and mitigate risks, and establish repeatable partner management processes that scale our business.
This role is based in the Washington, D.C. area with an emphasis on looking for someone to stay close to the FSI community. Most major FSIs and niche SIs are based in D.C./Virginia, and proximity is critical to relationship-building and execution.
What You'll Achieve:
Establish Asana's FSI partner motion for public sector, supporting AsanaGov across recruitment, onboarding, enablement, and ongoing performance management.
Build and own relationships with priority federal SIs; target, engage, and progress large, named FSIs (e.g., GDIT, Booz Allen, Raytheon) into productive partners.
Drive a cohesive sell-through model between FSIs, Carahsoft (our distributor), and Asana channel CPMs; align operating rhythms, workflows, and performance tracking.
Create and run scalable partner enablement: deliver training, stand up “better together” materials, guide partner portal access, and establish repeatable playbooks.
Collaborate with AsanaGov leaders and Product to align partner motions with roadmap, integrations, and field enablement needs.
Proactively surface misalignment and risks across partners and internal teams; gain consensus on actions and track to resolution.
Define year-one MBOs; establish KPIs, reporting cadences, and mechanisms to measure partner productivity and pipeline impact.
Contribute to job description, interview panel alignment, and process to rapidly staff and operationalize the motion.
About you:
Based in the Washington, D.C. area (required) to engage closely with the federal SI ecosystem.
Deep understanding of the federal/public sector landscape and FSI ecosystem; security clearance preferred but not required if you know the market and stakeholders.
Hands-on operator who “checks ego at the door”; equally comfortable engaging C-levels and executing tactical enablement (e.g., portal access walkthroughs).
Experience recruiting, onboarding, and enabling partners; proven ability to take a net-new partner motion from concept to repeatable execution.
Familiarity working with distributors; experience collaborating with CarahSoft or similar is a strong plus.
Strong cross-functional collaboration with Product, Channel, and Public Sector leaders; ability to align partner priorities with roadmap and go-to-market.
Process- and outcomes-oriented; sets clear roles and responsibilities, drives accountability, and implements scalable partner management workflows.
Excellent communication, relationship-building, and change management skills across technical and non-technical stakeholders
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we'll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated base salary range is between $172,000-$196,0000 The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
#LI-Remote
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
Join Asana's Talent Network to stay up to date on job opportunities and life at Asana.
Auto-ApplyNon-Credit Instructor - Information Technology
Remote job
Compensation Type: SalariedCompensation: $60.00 The Non-Credit Instructor in Information Technology is responsible for delivering instruction and training to a variety of students for the purpose of increasing their employability in technical or non-technical career fields. Instruction and training delivery may be accomplished in settings requiring in person, hybrid, or virtual presence on a regular basis throughout the duration of an assigned course or program. The Non-Credit Instructor may also meet with College or business partner representatives to learn business, occupation or industry-specific training needs pertinent to the courses the instructor has been assigned to teach.
ESSENTIAL JOB FUNCTIONS
Instruction & Student Learning
Delivers and facilitates assigned training curriculum, which includes classroom instruction, whether virtually delivered and/or in-person (as defined per course), and may occur at a customer site, a partner site, remotely (work-from-home), or at a college-owned or leased location.
Delivers and facilitates approved safety, technical, and skills curriculum using adult learning delivery methods and classroom audio/visual equipment while effectively managing class time.
Assists in identifying, planning, and implementing learning activities appropriate to student needs.
Performs active learning lessons as needed or directed for assessing skills needed to perform specific tasks during lab/practical evaluations.
Conducts refresher training or one-on-one sessions with students as needed or requested.
Assists in the maintenance of course materials as appropriate.
Employs appropriate assessment techniques to measure student performance in achieving course goals and objectives.
Conducts student surveys of the education and training experience for the purpose of continuous improvement.
Facilitation & Classroom Support
Reports to site or online class environment, whether during assigned class sessions or scheduled instructor-led study sessions, on time and prepared as directed.
Demonstrates professional behavior and exceptional customer service, teamwork, and professionalism in all interactions with college employees, students, client company employees, training participants, associated project vendors, and community members.
Keeps accurate and appropriate records of attendance and scores in accordance with established college and departmental policies and procedures. Handles student concerns with respect; follows guidelines, processes, and procedures; and reports any issues to leadership.
Crafts supplementary learning materials as needed in conjunction with our instructional designer, such as participant manuals, facilitator guides, and other learning tools, with such materials finalized at least one week prior to the first delivery session.
Possesses and maintains the required training certifications and knowledge that enable delivery of assigned content while engaged with the Office of Talent Strategy delivery.
May be assigned secondary documentation responsibilities as requested by department leadership. Adheres to agreed-upon deadlines as outlined in the Letter of Agreement.
Culture of Respect
Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.
Minimum Qualifications
Bachelor's Degree in a related field
Three (3) years of industry experience
OR
In Lieu of a Bachelor's Degree requirement, five (5) years of relevant industry experience may be accepted.
Knowledge, Skills, & Abilities
Knowledge of: mastery level of adult learning theory; delivering adult instruction; communication and computer; organizing and coordinating training programs; Java software development; Python; Statistics; Databases/SQL; Networking; Linux; Data Analytics/Visualization; Cybersecurity (ISC2 SSCP or CISSP req'd); Artificial Intelligence; Machine Learning, NLP/LLM.
Skilled in: providing quality instruction; learning technologies and the use of multi-media technology to enhance student learning; instructional planning and presentation; incorporating critical thinking, effective communication, and other general education outcomes in course content; effective time management; online communication and record-keeping.
Ability to: effectively communicate and use interpersonal skills; create engaging learning environments that respect a wide variety of viewpoints; be sensitive to the needs and concerns of the student population, including socio-economic, cultural and ethnic backgrounds and students with disabilities; work independently without ongoing direct supervision; meet deadlines; evaluate student learning outcomes; maintain confidential and sensitive information, including FERPA.
Scheduled Hours
5 hours per week teaching an 8-week course, sometimes no more than once per year.
Additional Information
State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).
Working Conditions
Typical office/academic environment. Regular exposure to moderate noise typical to business offices. Must travel to various Columbus State campuses and client sites.
CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.
Full Time/Part Time:
Part time
Union (If Applicable):
Scheduled Hours:
20
Additional Information
In order to ensure your application is complete, you must complete the following:
Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.
Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.
If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.
Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.
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