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Information technology analyst jobs in Kentucky

- 296 jobs
  • IT System Analyst II

    Kavaliro 4.2company rating

    Information technology analyst job in Louisville, KY

    • Assist in gathering and analyzing business requirements and workflows for Oracle Fusion financial systems. • Document business processes to ensure clarity and alignment with business goals. • Support the integration of financial systems with other business systems. • Help analyze system integrations related to Oracle Fusion financial systems, such as General Ledger, Accounts Payable, Accounts Receivable, and other financial modules. • Assist with system testing, ensuring business needs and technical requirements are met. • Support financial system projects by providing data and insights to inform decision-making. • Help create documentation and training materials for end-users. • Support system change management by identifying opportunities for improvement in current processes. • Perform additional tasks as needed to ensure the success of financial systems projects. Qualifications: • Experience: 1+ years in business analysis, financial systems, or related roles in Oracle Fusion. • Knowledge of Oracle Fusion financial systems integration, such as General Ledger, Accounts Payable, and other key modules. • Strong analytical skills with an ability to identify trends and contribute to data-driven solutions. • Strong communication skills to work effectively with both business and technical teams. • Ability to manage tasks and priorities in a dynamic environment. Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
    $77k-104k yearly est. 1d ago
  • Information Technology System Analyst

    New Age Technologies 3.6company rating

    Information technology analyst job in Louisville, KY

    This is a long- term contract for an IT Systems Analyst onsite in Louisville, Ky- must currently live in the Louisville area No Corp to Corp, H1B and No Sponsorship provided- must have proper work authorization No outside vendors- do not reach out Shift requirements: M-F 8am-5pm (Weekends/OT may be required) Hybrid: Will be required to be onsite fulltime while training, would be required to be onsite at least 3 days a week. Preferred Skills/experiences: Oracle Fusion financial systems, or cloud-based ERP solutions. Prior IT BA a must/Accounting experience very helpful! Job Description • Assist in gathering and analyzing business requirements and workflows for Oracle Fusion financial systems. • Document business processes to ensure clarity and alignment with business goals. • Support the integration of financial systems with other business systems. • Help analyze system integrations related to Oracle Fusion financial systems, such as General Ledger, Accounts Payable, Accounts Receivable, and other financial modules. • Assist with system testing, ensuring business needs and technical requirements are met. • Support financial system projects by providing data and insights to inform decision-making. • Help create documentation and training materials for end-users. • Support system change management by identifying opportunities for improvement in current processes. • Perform additional tasks as needed to ensure the success of financial systems projects. Qualifications • Experience: 1-2 years in business analysis, financial systems, or related roles in Oracle Fusion. • Knowledge of Oracle Fusion financial systems integration, such as General Ledger, Accounts Payable, and other key modules. • Strong analytical skills with an ability to identify trends and contribute to data-driven solutions. • Strong communication skills to work effectively with both business and technical teams. • Ability to manage tasks and priorities in a dynamic environment. Must pass background and drug screen
    $68k-91k yearly est. 1d ago
  • Help Desk Analyst

    Career Soft Solutions Inc.

    Information technology analyst job in Hebron, KY

    Responsibilities: • Deliver timely and effective technical support to end users for hardware, software, and networking issues. • Utilize diagnostic tools and techniques to identify and resolve system problems. • Maintain and update a detailed log of support requests, incidents, and resolutions using the helpdesk ticketing system. • Configure software and deploy computer hardware as needed. • Oversee print server management and ensure proper functionality. • Monitor daily system alerts to detect and address process failures. • Assist with onboarding and offboarding tasks, including equipment setup and account management. • Collaborate with the IT team to optimize IT systems and enhance operational efficiency. • Provide user training on standard software and IT best practices. • Support conference room technology, including audiovisual equipment and video conferencing tools. • Strong customer service skills with the ability to communicate effectively and professionally. • Experience with computer hardware and software troubleshooting. • Familiarity with print server management and remote desktop support. • Proficiency in using Blackbaud or similar systems is an advantage. • Ability to diagnose and resolve technical issues independently and efficiently. • Excellent organizational skills and attention to detail.
    $28k-41k yearly est. 5d ago
  • Application Support Analyst

    IDR, Inc. 4.3company rating

    Information technology analyst job in Louisville, KY

    IDR is seeking an Application Support Analyst to join one of our top clients in a remote capacity. This role is perfect for individuals who excel in providing technical support and optimizing clinical applications, specifically Homecare Homebase (HCHB). If you are eager to be part of a dynamic organization and thrive in a collaborative, team-oriented environment, we encourage you to apply today! Position Overview/Responsibilities for the Application Support Analyst: Act as a subject matter expert for HCHB and related clinical applications, providing technical support and guidance. Collaborate with clinical, operational, and technical teams to maintain system integrity and improve efficiency. Troubleshoot and resolve technical issues, monitor for recurring problems, and implement system enhancements. Conduct testing of new software updates and enhancements, ensuring stability and compliance with regulatory standards. Develop and maintain training resources, FAQs, and troubleshooting guides to empower user self-sufficiency. Required Skills for Application Support Analyst: Minimum of 3 years of experience with HCHB at a support or implementation level. Proven ability to work independently and manage complex technical issues. Strong problem-solving skills and a proactive approach to identifying and implementing improvements. Excellent communication skills for effective collaboration and user support. Self-motivated with the ability to manage tasks without extensive oversight. What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row
    $54k-74k yearly est. 16h ago
  • Information Security Lead

    Intake Talent

    Information technology analyst job in Erlanger, KY

    Salary: $105,000 - $110,000 USD per year About the Role: Our client, a global provider of legal intelligence with operations across the UK and US, is seeking an experienced Information Security Lead to safeguard its information assets across cloud, on-premise, and managed service environments. This is a hands-on, technical leadership role responsible for security operations, incident response, vulnerability management, and compliance. The successful candidate will play a key role in strengthening security controls, improving monitoring and detection capabilities, and driving continuous improvement in the organisation's security posture across both regions. Key Responsibilities: Security Operations & Monitoring (SOC) Maintain and enhance security controls across Microsoft 365, Azure, Intune, Defender, Sentinel SIEM, Cloudflare, and on-prem environments Monitor, investigate, and triage security alerts and anomalous activity Develop and tune SIEM dashboards, alerts, correlation rules, and automation playbooks Manage SIEM log ingestion and integrations Operate and optimise EDR, identity protection, DLP, MFA, email security, and application protection controls Oversee DNS and email authentication security (SPF, DKIM, DMARC) Incident Response & Threat Handling: Lead technical response to global security incidents Conduct forensic investigations, log analysis, and root-cause analysis Maintain, test, and improve incident response playbooks (e.g. ransomware, credential compromise, cloud intrusion, DDoS) Coordinate incident communications with internal teams, leadership, and external vendors Vulnerability Management & Testing: Own the vulnerability lifecycle: scanning, prioritisation, remediation tracking, and verification Manage internal and external penetration testing programmes Maintain vulnerability dashboards and reporting Ensure CIS, NIST, and Microsoft Secure Score baselines are enforced Perform regular access and privilege reviews Cloudflare, DNS & Network Security: Manage Cloudflare security controls including WAF, bot mitigation, DNS security, Zero Trust, and SSL/TLS enforcement Analyse web traffic and security events for anomalies and threats Ensure Cloudflare and NGINX security controls align with enterprise standards Governance, Risk & Compliance (GRC): Support compliance with ISO 27001/27002, NIST CSF, CIS Controls, GDPR, SOC 2, Cyber Essentials, DORA, and US regulatory requirements Maintain security policies, procedures, risk registers, and documentation Perform vendor and project risk assessments Support internal and external audits and assurance activities Security Architecture & Improvement: Conduct security reviews of new technologies, SaaS applications, and infrastructure Partner with development and engineering teams on secure design and remediation Deliver security awareness initiatives and promote a strong security-first culture Track emerging threats and contribute to long-term security roadmap planning Required Experience & Skills: 5+ years' experience in information security, SOC operations, or cybersecurity Strong hands-on experience with Microsoft 365, Azure, Sentinel SIEM, Defender suite, EDR, Cloudflare, DNS security, and NGINX App Protect Proven experience in incident response, threat detection, SIEM engineering, vulnerability management, and penetration testing coordination Solid understanding of network security, IAM, endpoint security, email security, and SaaS environments Experience working closely with infrastructure, cloud, and application teams Excellent communication skills, with the ability to engage both technical and non-technical stakeholders Calm, structured approach during high-pressure security incidents Frameworks & Standards: Working knowledge of ISO 27001/27002, NIST, CIS Controls, SOC 2, GDPR, DORA, and US security regulations Experience supporting audits, risk assessments, and compliance initiatives Preferred Certifications: Security+ AZ-500 (Azure Security Engineer) SC-200, SC-300, SC-400 GIAC, CEH, CySA+, or similar Microsoft Sentinel 400 Why Apply? Competitive salary Hybrid working model (3 days in office, 2 remote) Opportunity to lead and shape security practices for a respected global legal intelligence provider Exposure to modern cloud, SaaS, and security technologies Collaborative, professional environment with strong executive support
    $105k-110k yearly 2d ago
  • Information Technology Engineer

    Teceze

    Information technology analyst job in Louisville, KY

    We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability. Key Responsibilities Scope of Work / Activities to be Covered Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices. Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability. Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues. Conduct preventive maintenance activities such as security checks, system health checks, and patch updates. Monitor and coordinate critical service requests with remote teams and vendors as needed. Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through. Expected Results Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period. Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills. Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure. Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability. Qualifications & Skills Proven experience in IT support, helpdesk, or desktop engineering roles. Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals. Familiarity with ITSM ticketing systems and incident management processes. Ability to conduct preventive maintenance and security checks. Strong communication skills and ability to interact with end-users at all levels. Detail-oriented with strong documentation and reporting skills. Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.
    $70k-94k yearly est. 1d ago
  • IT Service Desk Internship

    Heaven Hill Brands 4.6company rating

    Information technology analyst job in Louisville, KY

    Job Description This is a paid internship that is part of Heaven Hill's Summer Internship Program (running May-August). The role is based at our Louisville Office. As part of the Heaven Hill Summer Internship Program, you will support organizational strategic goals through hands-on project work and high-impact assignments. Our program is designed to provide meaningful experience, professional development, cross-functional exposure, networking opportunities, facility tours, and intern engagement events throughout the summer. What the Role Is The Service Desk IT Internship provides hands-on experience in end-user support, IT troubleshooting, system administration fundamentals, and technology operations. This role directly contributes to ensuring high-quality service desk support across the organization and will help continue the work Kurt is providing in strengthening service desk processes, responsiveness, and user experience. You will assist with ticket management, device configuration, onboarding/offboarding tasks, inventory accuracy, and various IT projects supporting the continuous improvement of the IT Support function. How You Will Spend Your Time? Service Desk & Ticketing Support Work through the IT ticketing system to conduct first-level troubleshooting for hardware, software, and user account issues. Continue supporting and enhancing service desk operations consistent with the work Kurt is currently providing, including improved responsiveness, documentation, and user guidance. Resolve Tier 1 tickets or escalate appropriately using established workflows and helpdesk resources. Hardware & Software Setup Install, configure, and test new workstations, printers, peripherals, and software applications. Assist with set up for new employees and ensure proper hardware deployment. User Lifecycle Support Assist with onboarding and offboarding tasks, including account creation, permissions, device configuration, and equipment collection. Support improvements to workflow efficiency and accuracy within these processes. Inventory Management & IT Tools Maintain IT inventory and reconcile accuracy against Intune and other asset management systems. Support Azure inventory projects and environment cleanup tasks. Participate in ticketing system refresh or enhancement projects. Reporting & Continuous Improvement Learn service desk reporting metrics and help identify opportunities for improved performance or user satisfaction. Suggest enhancements to processes, documentation, or infrastructure to strengthen the support function. Professional Development Prepare and present findings and recommendations to internal teams throughout the internship. Deliver a final presentation to the Executive Leadership Team summarizing your project work and key learnings. Participate in developmental workshops, networking opportunities, and cross-functional exposure events. Who You Are... Required Skills and Experience: Currently a junior or senior pursuing a degree in Information Technology, Information Systems, Computer Science, MIS, or a related field. Familiarwith ticketing systems, Microsoft Office, Intune, Azure, and Active Directory. Strong communicationand customer service skills. Organized, detail-oriented, dependable, and able to manage multiple tasks. Interested in problem-solving, technology support, and improving user experience. Physical Requirements While performing duties of job, employee is occasionally required to: Stand; walk; use hands and fingers to handle, or feel objects, and use of computer; reach with hands and arms. Lift and/or move up to 10 pounds. Heaven Hill and its affiliates are committed to fostering a diverse workforce as an Equal Employment Opportunity company. We invite applications from candidates of all backgrounds, without regard to race, religion, color, sex, sexual orientation, natural origin, gender identity or expression, age, disability, veteran status or any other legally protected characteristic.
    $28k-37k yearly est. 15d ago
  • Information Technology

    Vp 3.9company rating

    Information technology analyst job in Hopkinsville, KY

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $32k-62k yearly est. Auto-Apply 44d ago
  • IT Technician

    Blackhawk Coal Company 4.2company rating

    Information technology analyst job in Hazard, KY

    Essential Duties & Responsibilities The IT Technician must be proficient in the following areas: PC and User Support * Configure, deploy, maintain, and troubleshoot societal desktops, laptops, ruggedized field devices, tablets, thin clients, aboard peripherals (printers, scanners, label printers, time clocks, etc.). * Perform diagnostics and repairs on hardware and software issues to minimize downtime. * Provide in-person and remote technical support to field, plant, ST reorganized personnel. Server Administration * Assist with administration, monitoring, backup, patching, and troubleshooting of Windows Server environments. * Support Active Directory, DNS, DHCP, file permissions, and group policy management. Networking and Connectivity * Diagnose and resolve LAN/WAN connectivity issues, including fiber, wireless point-to-point links, and industrial network infrastructure used in groundwater mining environments. * Assist with installation and maintenance of routers, switches, firewalls, access points, cabling, and network cabinets. * Support underground communication systems (e.g., leaky feeder, mine phone, Wi-Fi mesh, tracking systems) when applicable. Software/Application Support * Support Microsoft 365 and other business-critical software, including ERP, safety/compliance systems, talent tracking, dispatch, and timekeeping systems. * Utilize remote management tools and helpdesk ticketing systems to track, escalate, and resolve support requests. Helpdesk and Documentation * Receive, log, prioritize, and resolve helpdesk tickets. * Escalate advanced issues when required and provide clear communication on resolution timelines. * Document troubleshooting steps, fixes, configurations, and preventative recommendations. Field Support & Safety * Provide onsite IT support at mining locations when remote resolution is not possible. * Follow MSHA, OSHA, and company safety standards while working at mines, preparation plants, and contractor sites. * Assist with IT-related compliance requirements for audits, inspections, and certifications. Other Duties * Perform other IT-related tasks and special projects as assigned by the IT Manager. Competencies * Strong customer-service mindset with the ability to support users under time-sensitive production conditions. * Self-directed with a high level of accountability for issue ownership and follow-through. * Ability to work in a fast-paced, multi-site, industrial environment with shifting priorities. * Strong problem-solving skills with the ability to diagnose issues under pressure. * Excellent written and verbal communication skills. * Team-oriented with the ability to collaborate across IT, Operations, Maintenance, Safety, and HR departments. * Commitment to safety and risk awareness while working in field locations. Qualifications and Experience * 3-5 years of IT support experience, preferably in an industrial, manufacturing, or mining environment. * Experience with hardware diagnostics and repair. * Working knowledge of Microsoft Windows desktop and server operating systems. * Experience with Active Directory, group policy, and user administration. * Experience with remote access tools, ticketing systems, and endpoint management. * Hands-on experience with network hardware including switches, routers, firewalls, wireless systems, and cabling. Preferred Certifications (Not Required but Highly Valued) * CompTIA A+, Network+, or Security+ * Cisco (CCNA or equivalent) * Microsoft (MCP, MCSA, or equivalent) * Experience with ruggedized IT equipment for industrial use Physical Demands * Lift and carry up to 50 lbs. of equipment (servers, UPS units, network gear). * Bend, climb, crawl, and work in semi-confined or elevated areas such as network closets, preparation plant control rooms, and mining infrastructure areas. * Manual dexterity for cabling, wiring, and precise equipment setup in confined spaces. * Ability to work while wearing required PPE (e.g., hard hat, safety glasses, respirator, reflective clothing). Travel Requirements * Ability to travel regularly to company locations across Kentucky (KY), West Virginia (WV), and Indiana (IN). * Travel may include underground or surface mine visits and preparation plant environments. * Overnight travel may be required depending on project length or troubleshooting needs. * Must possess and maintain a valid U.S. driver's license and meet company driving standards. Work Environment * Mix of office, shop, plant, and mine environments. * Exposure to noise, dust, and temperature variations when working at field locations. Must follow all company safety rules and site-specific requirements.
    $32k-62k yearly est. 57d ago
  • Information Technology Specialist

    Brighton Center's Center for Employment Training 3.5company rating

    Information technology analyst job in Newport, KY

    Brighton Center, Inc. is a private non-profit community-based organization with the mission to create opportunities for individuals and families to reach self-sufficiency through family support services, education, employment, and leadership. We have been named a finalist for the Best Places To Work four years in a row, as well as a Top 50 Nonprofit to work for in the Nation! Purpose: The IT Specialist supports Brighton Center's mission by ensuring reliable, secure, and user friendly technology services across the organization. Job Responsibilities: * Provide Tier 1-2 support for staff devices, A/V equipment, accounts, and user applications. * Triage, prioritize, and resolve help desk tickets within agreed service levels; escalate when needed. * Onboard/offboard users (accounts, equipment, access) following security and HR procedures. * Create clear knowledge base articles and end user guides. * Build, deploy, and maintain Windows/mac OS endpoints, images, and standard software packages. * Manage device compliance, patching, and configuration baselines; monitor health and performance. * Support printers/MFPs and peripheral devices. * Maintain Brighton Center's Intranet site. * Administer common SaaS/IaaS settings, basic AD/M365 tasks (password resets, group memberships), and routine network checks. * Manage identity and directory services (e.g., AD/M365), core servers, and storage; assist with firewall/VPN, Wi Fi, and network monitoring; contribute to security controls (MFA, conditional access, endpoint protection). * Implement and document access controls, MFA, encryption, and data loss prevention; report incidents per protocol. * Ensure Brighton Center's technology complies with regulatory requirements, standards, and best practices. * Track hardware/software assets, warranties, and lifecycle plans. * Complete vendor/software assessments regularly to ensure the required safeguards are in place to protect Brighton Center's data. * Participate in technology projects (migrations, upgrades, rollouts); contribute to project plans, testing, and training. * Surface opportunities to streamline workflows and improve reliability. Requirements: * Bachelor's degree in Information Technology or equivalent education or experience. * 3+ years in IT support or systems administration within a multi site environment. * Proficiency with Windows endpoints, Microsoft 365, networking, and information security. * Strong customer service, documentation, and communication skills; ability to prioritize and meet deadlines. * Follow Brighton Center's Technology Policy, Cloud & Portable Device Use, Social Media, and Security of Information policies in daily operations. * Ability to work on-site daily at our offices in Newport, KY. What we offer: * Competitive Medical/Dental/Vision Benefits * Retirement Plan-employer contribution of 4% of gross salary for 403b and additional 2% match option * Generous Vacation and Sick Leave * 11.5 Paid Holidays * Childcare Discount * Agency Life and Long-Term Disability Insurance * Professional Development * Education Awards This is an Exempt position with a salary range of $55,000 - $61,000. If you are interested in this position, please log on to ****************************** and apply today! Come join a growing agency! We are an equal-opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status, or any other protected class. DRUGFREE WORKPLACE Keyword Search Options (IT, information technology, digital skills, cybersecurity, nonprofit, non-profit, not-for-profit)
    $55k-61k yearly 12d ago
  • Information Technology

    Veterans Prime, Inc.

    Information technology analyst job in Louisville, KY

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $32k-58k yearly est. Auto-Apply 60d+ ago
  • IT Technician

    S&D Group

    Information technology analyst job in Louisville, KY

    Job DescriptionDescription: S&D Group, an employee-owned company, is a holding & shared services company that owns several entities including a tool & die company, a manufacturing facility, and a real estate company. S&D Group is headquartered in Louisville, Ky. POSITION OVERVIEW: The IT Technician will play a key role in providing support for all areas of IT within the organization. You will update systems, troubleshoot problems, and provide hands-on support for IT issues within our organization, manage in-house computer software systems, servers, storage devices and network connections to ensure high availability and security of the supported business applications. This individual also participates in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with company goals, industry best practices, and regulatory requirements. The IT Technician plays a critical role in supporting and maintaining the company's technology environment. This position provides hands-on assistance across desktops, servers, networking, telecom, security, and cloud systems, ensuring the availability, performance, and security of IT infrastructure. The IT Technician troubleshoots technical issues for end users, supports system maintenance and upgrades, and helps implement IT projects and initiatives in accordance with company goals, industry best practices, and regulatory requirements. Reporting to the IT Director, the Technician's primary responsibilities include monitoring, administering, and supporting the core services of the IT infrastructure as well as providing end user support. Responsibilities: Support the administration of the IT environment, including desktop, computing, storage, networking, telecom, security, and cloud technologies. Provide technical support, troubleshooting, and assistance to end users. Support the management of the Windows Server domain environment. Perform or coordinate system maintenance, upgrades, and general administration tasks. Provide support for the networking environment, including Ubiquiti wireless systems and Dell/Netgear switching. Proactively monitor antivirus systems, respond to alerts, and assist with measures to prevent recurring incidents. Contribute to maintaining the performance, uptime, and protection of IT systems and infrastructure. Assist in developing, documenting, and standardizing preventative maintenance routines to ensure system availability and performance. Coordinate with the Managed Service Provider (MSP) for overflow tasks and project work. Help maintain and improve network infrastructure, including structured cabling. Support the implementation of ongoing and upcoming IT projects and collaborate with third-party vendors. Utilize scripting languages such as PowerShell, VBA, or Python to automate tasks and improve processes. Perform additional duties as assigned, including hands-on support across IT areas and serving as a backup for critical functions. Stay current with emerging technologies and assist in the development and implementation of the company's IT strategy. Qualifications and Education Requirements: High school diploma or equivalent required Associate's degree in Information Technology, Computer Science, or related field required (certifications will be considered) Basic understanding of Windows desktop and server environments Familiarity with networking fundamentals (LAN/WAN, switches, routers, Wi-Fi) Knowledge of antivirus and endpoint protection concepts Ability to troubleshoot hardware and software issues Strong attention to detail and documentation skills Strong problem-solving and analytical skills Good interpersonal and customer service skills, including listening, speaking, writing, and presenting information clearly. Ability to work independently and as part of a team Willingness to learn new technologies and participate in IT projects Proficiency with Microsoft Office suite Ability to manage multiple projects concurrently Exposure to cloud services (Microsoft 365) preferred Basic scripting or automation experience (PowerShell, VBA, Python) a plus Manufacturing and/or ERP experience a plus. Requirements: Physical Requirements: Ability to sit at a computer for extended periods of time. Ability to stand; walk; use hands and fingers to handle, or feel objects, and use computer; reach with hands and arms. Ability to occasionally lift and/or move up to 50 pounds. Ability to use a ladder and/or powered lift to reach infrastructure in high areas. Ability to work 4 x 10 hour days Monday - Thursday
    $32k-58k yearly est. 11d ago
  • Senior Analyst, IT Business Solutions

    Cardinal Health 4.4company rating

    Information technology analyst job in Frankfort, KY

    **_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. **_Job Summary_** The job will be supporting mostly the WaveMark Supply Management & Workflow Solutions which is a SaaS solution enabling healthcare providers and manufacturers to effectively manage supplies with market-leading innovative technology. WaveMark leverages a portfolio of advanced hardware (e.g., RFID) and cloud-based software including an analytics platform providing full visibility and control of all supplies from low-cost commodities to high-cost devices and implants. Our global footprint and continuous innovation deliver the most cost effective and workflow efficient patient care possible. The IT Analyst plays a critical role in protecting the organization's digital assets by working cross-functionally to design, implement, monitor, and enforce security processes and procedures. This position collaborates with software and hardware engineering, compliance, and other business units to ensure robust security practices are integrated across applications and operations. The analyst is responsible for developing and implementing mitigation strategies and maintaining compliance with industry standards and regulations. **_Responsibilities:_** + Application Portfolio Management (APM): + Manage and maintain APM records (Wavemark, MarginAnalysis), ensuring data accuracy. + Track APM resiliency deadlines and update relevant systems (worksheets, ServiceNow). + Monitor Archer dashboards for upcoming deadlines and past-due remediations. + Facilitate status calls with stakeholders regarding application resiliency, exemptions, and remediation. + Collaborate with IT and business teams for APM record updates and reporting. + Application Security & Compliance: + Analyze security threats, vulnerabilities, and audit findings to prioritize remediation. + Collaborate with product management and development teams to plan and schedule security fixes that align with business objectives. + Support the integration of application logs into the SIEM and develop monitoring and alerting systems to detect potential application attacks and resiliency issues. + Develop and implement testing/validation processes for security system effectiveness. + Ensure adherence to enterprise security processes, business, regulatory, and legal requirements. + Assist in security incident response using SIEM and other detection platforms. + Review policies, procedures, system designs, and security controls against frameworks (e.g., NIST Cybersecurity Framework). + Support implementation and configuration of application security tools. + Monitor and ensure compliance with established application security standards. + Assist the Incident Response team with application security investigations. + Develop custom tools to help software teams embed security into their development processes when off-the-shelf solutions are unavailable. **_Qualifications_** + 2-4 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + Knowledge of SDLC and DevSecOps concepts such as CI/CD pipelines preferred + Experience with common application security controls including WAF preferred + Understanding of standard security control frameworks, including NIST Cybersecurity Framework (800-53) preferred + Strong analytic, troubleshooting skills; can problem solve, organize, and manage multiple tasks and projects in a health information system environment preferred + Able to stay objective and independent when completing assignments and consistently demonstrate the ability to hold information in confidence preferred + Ability to learn new software and hardware packages and adapt to changes in technology preferred. + Strong technical, process, and interpersonal skills to effectively analyze information systems, research and validate risks preferred. + Knowledge of common patterns for AuthN and AuthZ preferred + Experience in understanding SCA/SAST scan results and working with development teams to establish remediation plans preferred + Experience in creating dashboards in Splunk, Rapid7 or other equivalent tools to measure and guide application security work preferred + Experience with Veracode preferred + One or more Information Security Certifications preferred: CISSP, CISM, CCSP, CISA preferred **_What is expected of you and others at this level_** + Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes action to resolve + Applies judgment within defined parameters + Receives general guidance and may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $80,500 - $103,410 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 01/24/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $80.5k-103.4k yearly 29d ago
  • Led Systems Integrator

    Platinum Partners 4.0company rating

    Information technology analyst job in Erlanger, KY

    The LED Systems Integrator will collaborate with the System Integrator and Design Integrator to design, draft, prepare and install low voltage lighting systems for CTE projects. Essential Functions Coordinates with System Integrator and Design Coordinator on planning, designing, and drafting of low voltage systems for projects. Collaborates with System integrator and estimator on establishing a BOM for a complete low voltage lighting system for project needs. Supervises shop preparation of materials and tools that need assembled, programmed, and packed prior to arriving onsite. Supports building and maintaining drafting file library while utilizing and maintaining VLS drawings standards. Aids in building and maintaining a database of manuals, service documents, and documented information on lighting systems. Collaborate on building processes and standards for design and installation of low voltage lighting systems. Supervises and assists in installing low voltage lighting systems on project sites. Train clients on installed system, document the training, and submit the documentation to the project manager. Assists the Site Operations manager and field service manager with Interfacing with clients and other contractors for project coordination purposes. Assists in training new team members in best installation practices and safety standards to maintain high standards. Attend project meetings as needed. Other Functions Frequent Travel may be required, including nights and weekends. Reports to the Director of professional services. Collaborates with project management, sales, estimation, project installers, drafting to assist in designing and implementing low voltage systems. Attend meetings as assigned. Perform other duties as assigned. Qualifications and Education Degree in technical theater, or a related field, or experience in related industry preferred. Have a valid Driver's License. Must be able to pass a pre-employment drug screen. Must be able to pass local, state, federal background checks as required by projects. Knowledge of electrical power systems, dimming and control, theatrical lighting, entertainment lighting equipment Preferred experience with architectural lighting systems- ETC, Strand, CueServer. Preferred experience with Microsoft 365, AutoCAD, Vectorworks, Revit, Bluebeam, Paradigm, and Mosaic Core Values At VLS, our core values guide everything we do: Do the Right Thing Own It Customer Driven Creative Problem Solutions VLS core focus is to create customers for life by delivering exceptional entertainment technology. Physical Demands/Work Environment The work environment for this position requires prolonged periods of standing, walking, lifting, pushing and pulling equipment that may be heavy, often with movements like bending, stooping, and climbing. The work environment may expose the worker to conditions like extreme heat, cold and noise along with hazards like dust, debris, fumes, moving machinery and potential electrical shock. Workers must wear personal protective equipment (PPE) which includes but not limited to hardhats, harnesses, safety glasses, Hi viz clothing, steel toe boots (or composite), and gloves to mitigate these risks. Americans
    $79k-109k yearly est. 17d ago
  • IT Security Analyst

    Northern Kentucky University 4.2company rating

    Information technology analyst job in Highland Heights, KY

    Posting Details Information Working Title IT Security Analyst Department IT Central Compensation Title Analyst, IT Security Position Number 30024777 and tbd Position Status Regular Work Schedule 8:15 a.m. - 4:30 p.m. M-F This role safeguards NKU's digital ecosystem-monitoring, investigating, and responding to security threats while ensuring the right people have the right access at the right time. It supports security operations, identity and access management, Workday security configuration, and lifecycle management of electronic assets. Primary Responsibilities * Monitor, detect, investigate, and remediate security alerts and incidents using SIEM and security tools (AlertLogic, Microsoft Defender, Intune, SCCM, AD/Entra, Cisco Firepower, etc.). * Manage Workday role-based and user-based security, including domain and business process security policies, workflows, and compliance requirements. * Perform access troubleshooting, resolve security incidents, and translate access/security needs into system configurations. * Conduct Workday identity and access audits; coordinate IAM changes tied to system updates. * Investigate and remediate alerts in collaboration with faculty, staff, and students; support SLAs for alerts, availability, and responsiveness. * Perform digital forensics when needed to preserve and document incident evidence. * Ensure proper decommissioning and disposition of NKU-owned electronic assets. * Maintain dashboards and reporting for IT operations, the CISO, governance groups, and external auditors. * Troubleshoot and maintain SOC tools; ensure rules, configurations, and signatures remain current. Qualifications * Bachelor's degree and 3+ years relevant experience. * Hands-on experience with cyber threat detection, incident response, intrusion analysis, and SIEM/MDR platforms. * Proficiency in Linux and Windows environments. * Identity and access management experience required; Workday security administration preferred. * Strong documentation, communication, troubleshooting, and prioritization skills. * Ability to translate technical concepts for end users. * Highly accountable, self-directed, and able to learn new technologies quickly. * Occasional evening/weekend availability for critical security events. Position is on-site (with potential for one WFH day/week after onboarding) Minimum Education Bachelor's Degree Preferred Education Bachelor's Degree Minimum Experience 3 years Salary tbd Pay Grade S74 Posting Detail Information Requisition Number 2025S2297 Job Open Date 12/03/2025 Job Close Date Quick Link *********************************** Is this an internal only posting? Supplemental Questions
    $47k-63k yearly est. 21d ago
  • IT Technician

    Pine Branch Mining, LLC

    Information technology analyst job in Hazard, KY

    Job Description Essential Duties & Responsibilities The IT Technician must be proficient in the following areas: PC and User Support Configure, deploy, maintain, and troubleshoot societal desktops, laptops, ruggedized field devices, tablets, thin clients, aboard peripherals (printers, scanners, label printers, time clocks, etc.). Perform diagnostics and repairs on hardware and software issues to minimize downtime. Provide in-person and remote technical support to field, plant, ST reorganized personnel. Server Administration Assist with administration, monitoring, backup, patching, and troubleshooting of Windows Server environments. Support Active Directory, DNS, DHCP, file permissions, and group policy management. Networking and Connectivity Diagnose and resolve LAN/WAN connectivity issues, including fiber, wireless point-to-point links, and industrial network infrastructure used in groundwater mining environments. Assist with installation and maintenance of routers, switches, firewalls, access points, cabling, and network cabinets. Support underground communication systems (e.g., leaky feeder, mine phone, Wi-Fi mesh, tracking systems) when applicable. Software/Application Support Support Microsoft 365 and other business-critical software, including ERP, safety/compliance systems, talent tracking, dispatch, and timekeeping systems. Utilize remote management tools and helpdesk ticketing systems to track, escalate, and resolve support requests. Helpdesk and Documentation Receive, log, prioritize, and resolve helpdesk tickets. Escalate advanced issues when required and provide clear communication on resolution timelines. Document troubleshooting steps, fixes, configurations, and preventative recommendations. Field Support & Safety Provide onsite IT support at mining locations when remote resolution is not possible. Follow MSHA, OSHA, and company safety standards while working at mines, preparation plants, and contractor sites. Assist with IT-related compliance requirements for audits, inspections, and certifications. Other Duties Perform other IT-related tasks and special projects as assigned by the IT Manager. Competencies Strong customer-service mindset with the ability to support users under time-sensitive production conditions. Self-directed with a high level of accountability for issue ownership and follow-through. Ability to work in a fast-paced, multi-site, industrial environment with shifting priorities. Strong problem-solving skills with the ability to diagnose issues under pressure. Excellent written and verbal communication skills. Team-oriented with the ability to collaborate across IT, Operations, Maintenance, Safety, and HR departments. Commitment to safety and risk awareness while working in field locations. Qualifications and Experience 3-5 years of IT support experience, preferably in an industrial, manufacturing, or mining environment. Experience with hardware diagnostics and repair. Working knowledge of Microsoft Windows desktop and server operating systems. Experience with Active Directory, group policy, and user administration. Experience with remote access tools, ticketing systems, and endpoint management. Hands-on experience with network hardware including switches, routers, firewalls, wireless systems, and cabling. Preferred Certifications (Not Required but Highly Valued) CompTIA A+, Network+, or Security+ Cisco (CCNA or equivalent) Microsoft (MCP, MCSA, or equivalent) Experience with ruggedized IT equipment for industrial use Physical Demands Lift and carry up to 50 lbs. of equipment (servers, UPS units, network gear). Bend, climb, crawl, and work in semi-confined or elevated areas such as network closets, preparation plant control rooms, and mining infrastructure areas. Manual dexterity for cabling, wiring, and precise equipment setup in confined spaces. Ability to work while wearing required PPE (e.g., hard hat, safety glasses, respirator, reflective clothing). Travel Requirements Ability to travel regularly to company locations across Kentucky (KY), West Virginia (WV), and Indiana (IN). Travel may include underground or surface mine visits and preparation plant environments. Overnight travel may be required depending on project length or troubleshooting needs. Must possess and maintain a valid U.S. driver's license and meet company driving standards. Work Environment Mix of office, shop, plant, and mine environments. Exposure to noise, dust, and temperature variations when working at field locations. Must follow all company safety rules and site-specific requirements.
    $32k-59k yearly est. 27d ago
  • GIS Analyst III

    State of Kentucky

    Information technology analyst job in Frankfort, KY

    Advertisement Closes 12/27/2025 (7:00 PM EST) 25-07499 GIS Analyst III Pay Grade 15 Salary $5,768.44 Monthly Employment Type EXECUTIVE BRANCH | FULL TIME | INELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK Click here for more details on state employment. Hiring Agency General Government Cabinet | KY Infrastructure Authority Location 100 Airport Road 3rd Floor Frankfort, KY 40601 USA Description The Kentucky Infrastructure Authority (KIA) is seeking a contractor-based GIS Analyst to support and maintain the Commonwealth's water and wastewater mapping efforts. Kentucky's water and wastewater infrastructure data is managed within the Water Resources Information System (WRIS) which is managed by KIA. The successful candidate will help deliver GIS solutions and excellent customer service. They will be a systems thinker who: (1) loves to understand the "why" of problems, (2) enjoys working with others to help provide cost-effective solutions, and (3) enjoys sharing and learning new GIS and technology skills. KIA has a collaborative work environment; focused on state-level water and wastewater system planning, funding, and development. This position is on-site but allows remote work for up to 2 days per week. We need someone with the passion and skills to help fulfill the following roles: * Infrastructure Mapping - The successful candidate must have at least four years of experience developing and maintaining complex GIS data and maps. This includes data editing (preferably including data design and management as well), map production and web or mobile map creation. Strong experience with the ESRI technology stack is required. Experience using ArcGIS Pro is preferred. This position is responsible for infrastructure- related mapping coordination, data collection, data analysis, and website decisions. The primary responsibility of this position is to plan, design, implement, and maintain water and wastewater infrastructure mapping programs and related data and applications as state resources. This position will work closely with the Area Development Districts, partners, and colleagues to coordinate infrastructure-related data collection activities and develop new map layers as needed. This position will work with Kentucky Infrastructure Authority personnel, Area Development Districts (ADDs), contractors, and other partners to handle maintenance, updates and troubleshooting of map layers as well as associated dashboards and web mapping applications. This position will be responsible for updating, reviewing, analyzing, and interpreting large data sets that are part of the WRIS. * Geodatabase Design and Management - KIA is looking for a candidate with a natural interest and skills in geodatabase design and management. The successful candidate should have demonstrated work examples that include design, implementation, and management of complex geodatabases. Ideally, this would include the creation of metadata and other elements of data governance. Additionally, other duties within some of the following areas may become part of the successful candidate's work: * Geodatabase Management * Creation and maintenance of ArcGIS file-geodatabases. * Loading spatial data into enterprise geodatabases. * Performance of advanced editing and spatial queries using ArcGIS. * Cloud-based geospatial content management * Publishing of GIS feature services on ArcGIS Online. * Creation of webmaps and feature services using ArcGIS Online. * Configuration of dashboards and simple applications on ArcGIS Online. * Automation using Python. * ArcGIS Notebooks. * DOS and other command line interfaces. The successful candidate's work history will demonstrate they have the following traits: Highly motivated and adaptable - Must be a self-starter who is adaptable to changing needs and opportunities. Must be capable of designing and implementing processes and solutions to support the WRIS. The ideal candidate will be aware of current trends within GIS and infrastructure mapping. Committed to excellent customer service - Must be an excellent listener who can collaborate and can ask effective follow up questions to identify the details needed to understand the problem and then work with the customer to satisfy the need with the resources available. Excellent communicator - Must be able to integrate information from people with diverse backgrounds, translate those needs and ideas into a GIS solution, and then communicate back to customers ideas and solutions in language they understand. Very Analytical - The successful candidate enjoys figuring out the "why" of a problem. They can… * Understand and document issues and needs into use cases. * Define what a viable solution would be, including its scope. * Identify what technology is needed to solve the problem and need, * Break down and define the steps required to build the solution. * Design efficient data structures that support the solution. * Identify who needs to accomplish which work. * Estimate the time required to execute the solution. * Work collaboratively to develop and deliver the best solution for the customer. * Attention to detail must be able to identify and solve problems and errors before they reach to customer. This aspect impacts all phases of project and operations work. The candidate must be able to work efficiently within the timeframes demanded by the other work commitments. Collaborative - Enjoy working on a focused team that is working to maintain the WRIS. The successful candidate will have a demonstrated history of working collaboratively to find and craft innovative and sustainable solutions. You will support team members, learn from them, and simultaneously share and teach what you know that adds value to the team. Constructive feedback will be received and given to help every team member understand impacts and assure we are providing the best solution for our customers. Solution driven- The successful candidate must be driven to help the KIA team deliver solutions. The solution must streamline business processes, assure data integrity, and improve agency effectiveness through spatial data and technology. Minimum Requirements EDUCATION: Graduate of a college or university with a bachelor's degree. Applicant must have successfully completed six semester hours in computer science, data processing, or geographic information system courses. EXPERIENCE, TRAINING, OR SKILLS: Three years experience in a technology or GIS-related field. Substitute EDUCATION for EXPERIENCE: A master's degree in GIS-related field will substitute for two years of experience. Substitute EXPERIENCE for EDUCATION: Additional experience in a technology or GIS-related field will substitute for the bachelor's degree requirement on a year-for-year basis OR Related technical or vocational training will substitute for the bachelor's degree requirement on a year-for-year basis. SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE Working Conditions Incumbents working in this job title primarily perform duties in an office setting. Probationary Period This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111. If you have questions about this advertisement, please contact Sandy Williams at ********************* or ************. An Equal Opportunity Employer M/F/D
    $5.8k monthly 5d ago
  • Application Support Analyst: II

    Kavaliro 4.2company rating

    Information technology analyst job in Louisville, KY

    Kavaliro is seeking an Application Support Analyst II to support a client in Kentucky. Shift Requirements: Can be flexible but would need to work within 7am-6pm based on time zone. (On-call on weekends, will be shared amongst team of 7- Monitoring inbox) Remote: Travel is not a requirement but could be a possibility, not often. Preferred Skills: Must have at least 3 years of experience using HCHB on a support/implementation level. Must be able to hit the ground running, experience is more important than education. can manager themselves, self-starter. Not looking for a person who works in Data, this is a support job, Application Support Analyst Serves as a subject matter expert for Homecare Homebase (HCHB) and related clinical applications. This role is responsible for providing technical support, optimization of systems, processes, implementing system enhancements, and ensuring compliance with regulatory standards. The analyst collaborates across teams to maintain system integrity, improve operational efficiency, and support clinical staff through training and technical guidance. Application Support Analyst assist users of computer and mobile applications. They must be able to think creatively in order to implement improvements, and they may also be involved in installing new software and making updates. Software must be tested prior to being implemented and then re-tested periodically. Problems may be detected from areas where users have consistently reported problems, or when users are unable to complete certain tasks. These analysts may receive inquiries from clients through chat, email, or phone, so customer service skills are beneficial in this position. Application Support Analysts may also create frequently-asked-questions (FAQ) lists and troubleshooting guides to minimize the number of inquiries made. Problems and bugs that are reported should be researched, followed by resolutions, and problems should then continue to be monitored. These support analysts perform many tasks independently, but it's also important that they work well with others in technical positions to successfully obtain conclusions. The Application Support Analyst is responsible for: Assessing, coordinating, and reviewing all issues and impacts associated with applications support and business processes; Working independently on escalated issues; Proactively suggesting ways of improving system stability, availability, performance and reliability; Leading teams and projects to resolve complex technical issues; Protecting and insuring the stability of the operational systems as well as maintaining the integrity of the data they contain. Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
    $50k-79k yearly est. 2d ago
  • Information Technology

    Vp 3.9company rating

    Information technology analyst job in Louisville, KY

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $32k-63k yearly est. Auto-Apply 60d+ ago
  • Information Technology Specialist

    Brighton Center Inc. 3.5company rating

    Information technology analyst job in Newport, KY

    Job Description Brighton Center, Inc. is a private non-profit community-based organization with the mission to create opportunities for individuals and families to reach self-sufficiency through family support services, education, employment, and leadership. We have been named a finalist for the Best Places To Work four years in a row, as well as a Top 50 Nonprofit to work for in the Nation! Purpose: The IT Specialist supports Brighton Center's mission by ensuring reliable, secure, and user friendly technology services across the organization. Job Responsibilities: Provide Tier 1-2 support for staff devices, A/V equipment, accounts, and user applications. Triage, prioritize, and resolve help desk tickets within agreed service levels; escalate when needed. Onboard/offboard users (accounts, equipment, access) following security and HR procedures. Create clear knowledge base articles and end user guides. Build, deploy, and maintain Windows/mac OS endpoints, images, and standard software packages. Manage device compliance, patching, and configuration baselines; monitor health and performance. Support printers/MFPs and peripheral devices. Maintain Brighton Center's Intranet site. Administer common SaaS/IaaS settings, basic AD/M365 tasks (password resets, group memberships), and routine network checks. Manage identity and directory services (e.g., AD/M365), core servers, and storage; assist with firewall/VPN, Wi Fi, and network monitoring; contribute to security controls (MFA, conditional access, endpoint protection). Implement and document access controls, MFA, encryption, and data loss prevention; report incidents per protocol. Ensure Brighton Center's technology complies with regulatory requirements, standards, and best practices. Track hardware/software assets, warranties, and lifecycle plans. Complete vendor/software assessments regularly to ensure the required safeguards are in place to protect Brighton Center's data. Participate in technology projects (migrations, upgrades, rollouts); contribute to project plans, testing, and training. Surface opportunities to streamline workflows and improve reliability. Requirements: Bachelor's degree in Information Technology or equivalent education or experience. 3+ years in IT support or systems administration within a multi site environment. Proficiency with Windows endpoints, Microsoft 365, networking, and information security. Strong customer service, documentation, and communication skills; ability to prioritize and meet deadlines. Follow Brighton Center's Technology Policy, Cloud & Portable Device Use, Social Media, and Security of Information policies in daily operations. Ability to work on-site daily at our offices in Newport, KY. What we offer: Competitive Medical/Dental/Vision Benefits Retirement Plan-employer contribution of 4% of gross salary for 403b and additional 2% match option Generous Vacation and Sick Leave 11.5 Paid Holidays Childcare Discount Agency Life and Long-Term Disability Insurance Professional Development Education Awards This is an Exempt position with a salary range of $55,000 - $61,000. If you are interested in this position, please log on to ****************************** and apply today! Come join a growing agency! We are an equal-opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status, or any other protected class. DRUGFREE WORKPLACE Keyword Search Options (IT, information technology, digital skills, cybersecurity, nonprofit, non-profit, not-for-profit)
    $55k-61k yearly 13d ago

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