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Information technology analyst jobs in Kentucky

- 254 jobs
  • IT Applications Training Specialist | Instructional Design

    Quantam

    Information technology analyst job in Frankfort, KY

    Quantam Solutions provides IT solutions and consulting for various clients. We offer competitive hourly wages, health benefits, paid time off, and a 401(k) plan. We are currently seeking an IT Applications Training Specialist. Candidates must be able to work a hybrid work schedule in Frankfort, KY. About Our Client: Our client is committed to meeting or exceeding the needs and expectations of their business customers and citizens. They strive to continually improve both the delivery of their products and services and the processes that support that delivery. Our client makes decisions based on this commitment and always strives to provide value to their business units and external stakeholder community. Our client currently is a hybrid 60/40 office/telecommute agency. After 120 days, contractors may be approved for full-time telecommuting with the possibility of infrequent meetings in the agency's offices. Please note that as an executive branch agency, they are bound to policy and guidance of the elected Executive Branch and subject to any future expansion or removal of telecommuting policies. Job Description: We are seeking an experienced IT Applications Training Specialist to design, develop, and deliver engaging training programs for IT applications. The ideal candidate has a background in instructional design, familiarity with ADDIE, SAM, or Agile methodologies, and the technical skills to create modern, just-in-time learning modules for adult learners. This role, based in Frankfort, KY, will be both in-office and remote. The candidate will also develop and review teaching aids such as training manuals, multimedia visual aids, and computer-based reference materials, tailored to the implementation and ongoing use of new IT systems related to Unemployment Insurance (UI). May provide classroom and individual user training on various applications; may develop curriculum and instructional design, including development of teaching aids (training manuals, multimedia visual aids, computer-based training and reference materials) Core Responsibilities: Review the new IT application under development to design and produce microlearning videos, screen demos, and other instructional content that can be embedded into the application or incorporated into the broader training plan. Evaluate existing training materials and update staff resources to ensure claims adjusters, adjudicators, and call center personnel are fully trained and familiar with the new system. Analyze the roles and functions within the application and develop a structured training path for new employees, ensuring they can assume each role while understanding applicable state and federal Unemployment Insurance (UI) policies and regulations. Responsibilities: Design, develop, and deliver IT application training using iterative or structured instructional design methods. Create on-demand, microlearning content, tutorials, and interactive modules for performance support. Collaborate with IT teams and subject matter experts to ensure accuracy and relevance. Assess training needs and evaluate effectiveness to continuously improve learning solutions. Assist in developing and maintaining a knowledge base for UI system users. Support UI system rollouts by providing end-user training and feedback mechanisms. Perform other duties as assigned. Minimum Requirements: Bachelor's degree in Instructional Design, Education, IT, or related field. Experience with ADDIE, SAM, or Agile instructional design methodologies. Proficiency with eLearning development tools (e.g., Articulate Storyline, Adobe Captivate, Camtasia) and LMS platforms. Strong communication and analytical skills; ability to engage adult learners effectively. A minimum of two years of experience in IT training, instructional design, or a related role. Familiarity with training software, e-learning platforms, and multimedia content creation. Proficiency in Microsoft Office Suite and other instructional tools. Experience with project management or software development life cycles Strong interpersonal, written, and oral communication skills. Ability to adapt training methods to accommodate various learning styles and technical proficiencies. Preferred Requirements: Experience developing IT application training. Certification in instructional design or related fields. Knowledge of just-in-time learning and adult learning principles.
    $67k-93k yearly est. 2d ago
  • Application Support Analyst - Intermediate (Corbin)

    BHS 4.3company rating

    Information technology analyst job in Kentucky

    Baptist Health is looking for an Application Support Analyst - Intermediate to join their team in Corbin, KY. This position is hybrid and requires regular local travel and in-person attendance to the office. Under general direction, responsible for application and integration of information technology in the healthcare setting. This position will serve as a liaison between the IT department and operations to align system design with operational processes for Baptist and Connect Sites. This includes data collection, workflow analysis, system user personalization, testing, training, and support. Training will include instructor led classroom, and virtual training for multiple applications and user roles. Support will include phone and email, as well as onsite at the elbow support for multiple applications and user roles. Participates in application deployment and procedure documentation. Under supervision may act as project coordinator on projects that may or may not have system-wide implications. Minimum Education, Training, and Experience Required Minimum of a bachelor's degree and two years related experience, or two years' direct healthcare experience in lieu of a degree. Appropriate certification or licensure (if applicable) required. Work Experience Education If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.
    $72k-109k yearly est. Auto-Apply 17d ago
  • Desktop Support

    Aquesst

    Information technology analyst job in Kentucky

    Job Title: Desktop Engineer Job Type: Full-time We are seeking a knowledgeable and customer-focused Desktop Engineer to support our end users and IT infrastructure. The ideal candidate will have hands-on experience with VMware environments, desktop hardware, and business application support, along with strong troubleshooting skills. Key Responsibilities: Provide technical support to end users for desktop systems, applications, and hardware. Install, configure, and troubleshoot Windows-based desktops, laptops, and related peripherals. Support and administer virtual machines and desktops in a VMware environment. Assist with deployment and maintenance of business-critical applications. Identify, diagnose, and resolve technical issues efficiently, escalating as needed. Maintain documentation of support processes, configurations, and known issues. Collaborate with other IT team members to ensure optimal system performance. Required Skills & Experience: Proven experience in desktop support and system administration. Strong troubleshooting skills with VMware (vSphere, Horizon, or similar). Experience supporting Windows OS and Microsoft 365 applications. Familiarity with desktop hardware setup and repair. Ability to support a wide range of business applications. Excellent communication and customer service skills. Preferred: Experience with ticketing systems (e.g., ServiceNow, Jira). Basic networking knowledge (TCP/IP, DNS, DHCP). Industry certifications such as CompTIA A+, VMware VCP, or Microsoft MCP are a plus. Compensation: $60,000 - $70,000 per year salary
    $60k-70k yearly 60d+ ago
  • IT Field Support Tech

    Gray Construction 4.5company rating

    Information technology analyst job in Lexington, KY

    We are seeking an IT Field Support Technician in our Lexington, KY office. NOTE: This is an onsite position in Lexington, KY with paid travel required to Gray Construction jobsites and satellite offices as needed . Responsibilities What we expect… (Essential Functions) Customer centric job position, that provides a wide array of IT services for Gray Team Members, Satellite Offices and Field Operations. Provides first line of support for all Field Operations IT related setup, troubleshooting and maintenance throughout the life of Gray projects. Interfaces with Nationwide telecommunication carriers to negotiate telephone and data service for new jobsite locations, place orders for new services, expedite orders and coordinate the installation with the carriers and jobsites. General expectations: An exceptional work ethic. Strong attention to detail and ability to work with a high degree of accuracy. Ability to work in a team environment. Knowledge of corporate IT security best practices. Assists the Helpdesk operations for Information Technology. Uses IT support call software to organize, sign off, and provide reporting on all service calls. Provides written documents of procedures and tasks assigned to the position. Installs new peripheral hardware on existing office systems. Analyses the usefulness of older hardware to work in conjunction with new software and hardware. Performs preventative maintenance of existing hardware. Advises department manager in hardware ordering related issues. Communicates with users regarding the schedule of new hardware deployment. Ability to handle and organize multiple tasks. Other duties may be assigned. Position specific expectations: Travel to jobsites and satellite offices on an as needed basis. Installation of new jobsite or satellite office LAN/WAN systems. Installation of new peripheral hardware and software. Perform routine maintenance of existing network hardware, desktops/laptops, peripheral hardware, perform upgrades and software troubleshooting. Works with ATT, Verizon, and T-Mobile, for jobsite mobile device usage and management. Ability to provide remote support relating to jobsite and satellite office computer troubleshooting. Tracks usage of computer related inventory and provide reporting on hardware implemented to jobsites and satellite office staff. Ensures that all hardware deployed to jobsites and satellite offices is tracked and returned to inventory after use. Provides basic troubleshooting of standard software and iOS devices for jobsite users. Qualifications Who we want… (Requirements) The new team member should possess a bachelor or technical/associate degree in a computer field; or a minimum one-year related experience and/or training. Microsoft, Cisco, Symantec, CompTIA, or other industry certifications a plus. Knowledge of Microsoft Windows 10 OS, Microsoft Office 365 and OneDrive is needed. Basic knowledge and understanding on setup and troubleshooting network equipment (Wi-Fi, routers and switches). Experience with virtual conferencing solutions; Cisco WebEx and Teams preferred, as well as iOS mobile devices. Experience with Audio/Video solutions and setup a plus. Knowledge of current antivirus/ antimalware/ antispyware security software preferred. Experience with imaging software highly desired. The selected candidate must have excellent communication skills and be physically present in the Lexington office. Must be a self-starter and provide a high level of customer satisfaction to our users. Must be able to thrive in a fast-paced environment and can travel frequently and for extended periods to remote jobsites. The new team member should be an energetic, self-motivated individual who enjoys a team environment, as well as a passion for collaboration and professional development. If you are a high achiever striving to exceed expectations in a fast-paced innovative company, then Gray is the place for you. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Visa Sponsorship: This role is not eligible for visa sponsorship. EEO Disclaimer Our Company will be proactive in employing and advancing qualified individuals regardless of race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, or any other protected status. #LI-DG1
    $43k-60k yearly est. Auto-Apply 8d ago
  • IT Specialist

    Addiction Recovery Care 3.5company rating

    Information technology analyst job in Louisa, KY

    Are you looking for the best place to work? Join Addiction Recovery Care, LLC (ARC) which was selected as one of the 2024 Best Places to Work in Kentucky by the Kentucky Chamber of Commerce, based on surveys of our employees! Are you passionate about serving in an environment of shared purpose and shared goals while driving the ARC mission and values to excellence for our clients, patients, and team members? ARC has been leading the way and has become one of the fastest-growing healthcare systems in Kentucky (and beyond!) in addiction treatment, mental health services, and improving lives by creating opportunities for people to discover hope and live their God-given destiny! ARC is ready to offer you “The B.E.S.T. of ARC” (Balance, Energy, Safety, Training) on day 1 when you enter through our doors. ARC is a thriving, dynamic, and fast-paced healthcare system environment where compassion, accountability, respect for the dignity of life, entrepreneurship, and stewardship are key elements of everything we do! We are hiring an IT Specialist to our growing team! The IT Specialist is an important role within our organization as they are responsible for installing, configuring, maintaining, and troubleshooting a wide range of software and hardware used throughout the company's operations. This position offers a chance to work in a dynamic team, with each person having a set of gifts. We offer the ability to learn and grow in your knowledge of IT Systems while working in a Healthcare IT setting. If this sounds like you, we invite you to apply for immediate consideration. Key Responsibilities Acts as software and hardware support to the entire enterprise, providing technical assistance to all ARC/Odyssey employees. Responds to user requests for service and determines the nature and extent of support needed. Provides support or refers to the appropriate staff member. Installs, configures, maintains, and troubleshoots a wide range of software and hardware used throughout the company's operations. Performs hardware/software upgrades to existing computer equipment as needed. As a member of the IT staff, responds to hardware problem calls on-site or over the phone for users. Investigates error messages and determines resolution. Calls software vendors or accesses online technical support to obtain software updates. Investigates appropriate areas of potential problems and determines resolution. Act as an administrator of various systems and platforms used by the company. As an administrator, the IT Support Specialist is responsible for creating and maintaining user accounts, as well as password resets and troubleshooting logins. Responsible for accurate and efficient networking of company devices. This includes but is not limited to running cables, connecting and configuring network devices, setting up routers, etc. Strong technical knowledge of networking concepts and configurations. Ability to lift up to 50lbs, climb ladders and work on your feet for the duration of your shift. Accountable for ensuring continuity of computer system services for computer users by providing technical expertise, assistance to install computer software products, modify/repair hardware, and troubleshooting PC and network technical problems. Occasional travel out of town for extended periods of time. Travel up to 300 miles a day. Work extended hours with minimal notification. Other duties as assigned by supervisor Key Experience and Education Needed: High School GED Computer certifications are preferred KNOWLEDGE/SKILLS/ABILITIES: Drivers License Possess strong knowledge of computers, computer programs and experience as an administrator within these environments. Ability to work independently with minimal supervision Ability to prioritize work and work-related responsibilities on a strict deadline. Must have the ability to interact with staff and persons served/clients in a professional manner. Ability to coordinate and manage multiple tasks with attention to detail and organization. Ability to document detailed processes. Knowledge of addictions preferred. Knowledge and competency in problem-solving, stress management, ethics, and team building. Flexibility to adapt to schedule changes and assumption of responsibilities not delineated in the which are related to work as a member of an addiction treatment team. ARC full-time employees enjoy very attractive benefits packages for employees and their families including health, dental, vision, life insurance, a wide array of ancillary insurance products for life's needs, a 401(k) plan with company matching and to ensure the work-life balance - generous paid vacation, sick, holiday and maternity/paternity leave policies. Come join the ARC team and transform lives anchored in strong family relationships, social responsibility, and meaningful career paths by empowering our nationally recognized crisis to career model while being your B.E.S.T.! Addiction Recovery Care, LLC and its affiliated entities are an equal opportunity employer. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Powered by JazzHR gMxbLLt7pk
    $47k-68k yearly est. 28d ago
  • It Computer Specialist at 911 Express Tech

    911 Express Tech

    Information technology analyst job in Radcliff, KY

    Job Description 911 Express Tech in Radcliff, KY is looking for one it computer specialist to join our team. We are located on 645 Knox Blvd. Our ideal candidate is a self-starter, ambitious, and hard-working. Responsibilities IT Specialist, or IT Support Specialist, is in charge of setting up, managing and troubleshooting the technology systems that a business uses to maintain computer and software networks. Their duties include responding to hardware problems, updating system software and tracking the data and communications used on their network. Qualifications Someone who is in training and wants to learn. Working knowledge of relevant operating systems, software and programming Excellent problem-solving and critical thinking skills Keen attention to detail Good organization, time management and prioritization Efficient troubleshooting abilities Effective communication skills, including speaking, writing and active listening Great customer service and interpersonal skills We are looking forward to hearing from you.
    $66k-93k yearly est. 25d ago
  • SR Coordinator IT

    Universal Logistics Holdings 4.4company rating

    Information technology analyst job in Louisville, KY

    Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. Universal has immediate career opportunities in your area. Apply today to become part of the Universal team! Universal Logistics Holdings, Inc. is seeking experienced IT Coordinator candidates for our Louisville, KY operation. Universal Logistics Holdings, Inc. (ULH), is a leading transportation and third-party logistics provider (3PL) that offers a broad scope of services throughout the entire supply chain. Universal's experienced management team, with its state-of-the-art technology, provides customized logistics solutions to its customers resulting in proven efficiencies and savings. The ideal candidate should possess the following: · Bachelor's degree or Associate's degree in Computer Science, Engineering, Information Systems, or related field (preferred) · 2+ years experience in systems engineering, data processing operations, communications, risk management, or other IT areas · 2+ years experience with Microsoft Office (Word, Excel, Powerpoint, Visio) · Effective oral and written communication skills · Problem solving and analytical skills, as well as a strong attention to detail · Ability to multitask · Experience working with warehouse management systems or sequencing a plus Responsibilities will include but not be limited to: · Maintaining the facility network, servers, and PC's · Troubleshooting and diagnosing network, server, and PC issues · Assisting upper management with any technology related projects or research · Assisting the operations group, as needed · Work with the team to manage root cause analysis, solution design, code writing, testing, documentation, and implementation of projects · Execute assigned team activities with an emphasis on quality, customer service, timeliness, and budget · Consult with users, management, vendors, and technicians to assess computing needs and system requirements and provide technical support
    $33k-49k yearly est. Auto-Apply 60d+ ago
  • Information Technology Professional (IT Support)

    Us Navy 4.0company rating

    Information technology analyst job in Louisville, KY

    At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class "A" Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After "A" School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education. You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a "Top Secret" security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training. Compare Navy Careers See how a career as an Information Systems Technician compares to other Navy jobs. Compare roles, pay and requirements for each job now.
    $50k-70k yearly est. 8d ago
  • Experienced IT Support/Helpdesk Technician

    Quipt Home Medical

    Information technology analyst job in Newport, KY

    Job DescriptionDescription: Experienced IT Support / Helpdesk Technician Full-Time | Remote | Quipt Home Medical Department: Information Technology Reports to: IT Support Supervisor About the Role: Are you a detail-driven IT professional who thrives in a fast-paced environment? Quipt Home Medical is looking for an Experienced IT Support / Helpdesk Technician to join our dynamic internal IT team. This is multifaceted role where you'll be responsible for supporting end users across multiple systems, platforms, and devices. You'll help maintain and improve the tech that powers our national home medical equipment network. What You'll Do: Respond promptly to internal helpdesk tickets and ensure issues are resolved to end user satisfaction. Diagnose, troubleshoot, and resolve hardware, software, and network-related issues. Perform workstation imaging, deployment, upgrades, and repairs. Support and administer desktops, laptops, printers, servers, routers, scanners, cell phones, tablets, and more. Onboard new employees (hardware, software, credentials) and offboard departing staff. Maintain asset tracking through RMM/MDM platforms and internal documentation tools. Support local and wide-area network operations and assist in VoIP PBX systems and porting. Monitor ticket trends and escalate systemic issues. Participate in IT projects including site conversions, new setup builds, and platform integrations. Uphold and enforce HIPAA/HITECH security protocols and compliance standards. ? How We Work At Quipt, we believe in empowering our IT professionals to take ownership of their work. You'll be given the trust, tools, and autonomy to assess, troubleshoot, and resolve issues using your own judgment and technical expertise. While support is always available, we encourage independence and reward initiative. You'll have the space to do what you do best: solve problems and keep things running smoothly. Why Join Us? Fast-growing national company in the healthcare space Tight-knit IT team with leadership support and career advancement potential Work that directly impacts patient care by supporting critical systems and staff Competitive pay + benefits Apply now to become a key part of the Quipt IT team, where your skills keep our technology - and our mission - moving forward. Requirements: What You Bring: Required: High school diploma or equivalent. Preferred: Bachelor's in Information Systems or a related field. Experience: At least 2+ years in a technical support/helpdesk or IT admin role. Proficiency in Windows (desktop & server), Active Directory, Office 365, and ticketing systems. Strong understanding of computer hardware, peripherals, and network infrastructure (routers/switches). Familiarity with Unix/Linux, scripting (SSH, SSL, PowerShell), and VoIP systems is a big plus. Excellent documentation and communication skills. Ability to prioritize, stay organized, and thrive independently or as part of a team.
    $41k-67k yearly est. 5d ago
  • IT Technician

    Blackhawk Coal Company 4.2company rating

    Information technology analyst job in Hazard, KY

    Essential Duties & Responsibilities The IT Technician must be proficient in the following areas: PC and User Support * Configure, deploy, maintain, and troubleshoot societal desktops, laptops, ruggedized field devices, tablets, thin clients, aboard peripherals (printers, scanners, label printers, time clocks, etc.). * Perform diagnostics and repairs on hardware and software issues to minimize downtime. * Provide in-person and remote technical support to field, plant, ST reorganized personnel. Server Administration * Assist with administration, monitoring, backup, patching, and troubleshooting of Windows Server environments. * Support Active Directory, DNS, DHCP, file permissions, and group policy management. Networking and Connectivity * Diagnose and resolve LAN/WAN connectivity issues, including fiber, wireless point-to-point links, and industrial network infrastructure used in groundwater mining environments. * Assist with installation and maintenance of routers, switches, firewalls, access points, cabling, and network cabinets. * Support underground communication systems (e.g., leaky feeder, mine phone, Wi-Fi mesh, tracking systems) when applicable. Software/Application Support * Support Microsoft 365 and other business-critical software, including ERP, safety/compliance systems, talent tracking, dispatch, and timekeeping systems. * Utilize remote management tools and helpdesk ticketing systems to track, escalate, and resolve support requests. Helpdesk and Documentation * Receive, log, prioritize, and resolve helpdesk tickets. * Escalate advanced issues when required and provide clear communication on resolution timelines. * Document troubleshooting steps, fixes, configurations, and preventative recommendations. Field Support & Safety * Provide onsite IT support at mining locations when remote resolution is not possible. * Follow MSHA, OSHA, and company safety standards while working at mines, preparation plants, and contractor sites. * Assist with IT-related compliance requirements for audits, inspections, and certifications. Other Duties * Perform other IT-related tasks and special projects as assigned by the IT Manager. Competencies * Strong customer-service mindset with the ability to support users under time-sensitive production conditions. * Self-directed with a high level of accountability for issue ownership and follow-through. * Ability to work in a fast-paced, multi-site, industrial environment with shifting priorities. * Strong problem-solving skills with the ability to diagnose issues under pressure. * Excellent written and verbal communication skills. * Team-oriented with the ability to collaborate across IT, Operations, Maintenance, Safety, and HR departments. * Commitment to safety and risk awareness while working in field locations. Qualifications and Experience * 3-5 years of IT support experience, preferably in an industrial, manufacturing, or mining environment. * Experience with hardware diagnostics and repair. * Working knowledge of Microsoft Windows desktop and server operating systems. * Experience with Active Directory, group policy, and user administration. * Experience with remote access tools, ticketing systems, and endpoint management. * Hands-on experience with network hardware including switches, routers, firewalls, wireless systems, and cabling. Preferred Certifications (Not Required but Highly Valued) * CompTIA A+, Network+, or Security+ * Cisco (CCNA or equivalent) * Microsoft (MCP, MCSA, or equivalent) * Experience with ruggedized IT equipment for industrial use Physical Demands * Lift and carry up to 50 lbs. of equipment (servers, UPS units, network gear). * Bend, climb, crawl, and work in semi-confined or elevated areas such as network closets, preparation plant control rooms, and mining infrastructure areas. * Manual dexterity for cabling, wiring, and precise equipment setup in confined spaces. * Ability to work while wearing required PPE (e.g., hard hat, safety glasses, respirator, reflective clothing). Travel Requirements * Ability to travel regularly to company locations across Kentucky (KY), West Virginia (WV), and Indiana (IN). * Travel may include underground or surface mine visits and preparation plant environments. * Overnight travel may be required depending on project length or troubleshooting needs. * Must possess and maintain a valid U.S. driver's license and meet company driving standards. Work Environment * Mix of office, shop, plant, and mine environments. * Exposure to noise, dust, and temperature variations when working at field locations. Must follow all company safety rules and site-specific requirements.
    $32k-62k yearly est. 16d ago
  • Computer Analyst (Division of Computer Services - located at Community Corrections)

    Lexington-Fayette Metro Ky

    Information technology analyst job in Lexington, KY

    SALARY The minimum salary is $59,005.44 annually. This position is not eligible for overtime (exempt); however, the city has a compensatory time leave program for employees that grants leave time for hours worked in excess of forty hours. Pay Grade 521 FILING DEADLINE DATE The deadline to apply is Monday, November 10, 2025 GENERAL DESCRIPTION The purpose of this classification is to provide Information Technology support to include writing, testing and modifying computer software, systems and applications; installing and troubleshooting system hardware and software; or, providing customer support to users. This position, located at the Division of Community Corrections, is expected to successfully administer and support numerous technologies unique to the organization. MINIMUM REQUIREMENTS * Bachelor's degree in business, liberal arts, computer science or another field related to the job * Two (2) years of computer related experience * Additional years of related education may substitute for years of experience * Additional years of related experience may substitute for years of education * Experience with Microsoft Intune and Entra is a plus ESSENTIAL FUNCTIONS * Writes, tests, installs, modifies, monitors and supports computer hardware, software, systems and applications; troubleshoots as issues arise * Analyzes, monitors, manages and inputs data on extensive on-line and off line databases, specifically the Inmate Management and Information System called Jail Tracker * Performs daily and weekly software patches to CCS network servers and workstations * Documents processes and develops reports as required * Provides support and technical assistance to users * Provides technical expertise to other personnel or users concerning problems relating to systems or other applications * Coordinates with internal and external resources for upgrades and other systems concerns * Consults with vendors and manufacturers to develop system designs, maintains current systems and problem solves various CCS networks * Maintains inventory for lease groups and timeframes for timely returns of PCs and deploys new PCs onto the network according to the LFUCG standards * Performs related work as assigned * Provides certified video to the courts and related agencies from the CCS video network SPECIAL REQUIREMENTS * May be subject to on-call duty HOW TO APPLY Submit LFUCG electronic application through lexingtonky.gov/jobs and attach/upload applicable documents to verify your education, training, certification/license(s), or DD214 (for military preference with appropriate discharge) by filing deadline date. RESUMES CANNOT BE SUBSTITUTED FOR THE APPLICATION, but are highly encouraged to be attached/uploaded to the application. Please note that the section titled "Application Questionnaire" has to be completed every time a new or revised application is submitted. Even if other information is pre-filled, the Questionnaire does not transfer. * APPLICANTS WHO FAIL TO COMPLETE THE ELECTRONIC APPLICATION IN ITS ENTIRETY WILL NOT BE CONSIDERED FURTHER* CLOSING STATEMENT Lexington-Fayette Urban County Government offers an outstanding benefits package. Links to our most popular benefits are below: * Health and wellness benefits: lexingtonky.gov/benefits * Paid and unpaid time off benefits: lexingtonky.gov/working/employee-handbook#chapter-4-paid-and-unpaid-time-off-benefits * Direct deposit is required of all employees. The LFUCG is an Equal Employment Opportunity (EEO) employer, and as such is committed to nondiscrimination on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation or gender identity in hiring, promotion, discharge, pay and other aspects of employment. CONTACT INFORMATION For further information, call, e-mail, or visit: Division of Human Resources 200 East Main St. Lexington, KY 40507 Phone: ************** Website: lexingtonky.gov/jobs E-mail: ********************
    $59k yearly 21d ago
  • Information Technology

    Veterans Prime, Inc.

    Information technology analyst job in Hopkinsville, KY

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $31k-55k yearly est. Auto-Apply 5d ago
  • IT DepotTechnician

    360Care

    Information technology analyst job in Louisville, KY

    This position is responsible for all imaging and configuration of workstation computers and peripheral devices. Duties include managing the IT inventory of Company equipment. Responsibilities Process equipment requests and return requests in a timely manner meeting established SLAs. Images and configures user workstation computers using a KACE 2000 appliance. Installs and configures computer peripheral devices. Packages and ships equipment to remote users within 24 hours of ticket receipt. Utilizes ticketing system to process new/replacement equipment requests. Utilizes ticketing system to process equipment return requests. Maintains inventory of computer equipment, peripherals and accessory items in asset tracking software. Proactively notifies IT Manager of low inventory levels. Identifies, researches, and resolves technical problems. Communicates issues and troubleshoots recommendations for solutions to the Manager. Maintains the IT Lab in a clean and orderly fashion. Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy. Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times. Reacts positively to change and performs other duties as assigned. Qualifications 1+ years of industry knowledge and experience. Strong desire to excel and achieve results. Ability to work effectively independently and with senior management and other team members. Must be sensitive to deadlines and able to function in a fast pace environment. Ability to organize, multitask and complete work in a timely manner. Strong customer service skills required. Must be self-motivated and able to work individually with little supervision. Strong communication skills, both written and verbal. Must be able to lift and move packages up to 60 lbs We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen. We are an equal opportunity employer.
    $32k-58k yearly est. Auto-Apply 60d+ ago
  • Led Systems Integrator

    Platinum Partners 4.0company rating

    Information technology analyst job in Erlanger, KY

    The LED Systems Integrator will collaborate with the System Integrator and Design Integrator to design, draft, prepare and install low voltage lighting systems for CTE projects. Essential Functions Coordinates with System Integrator and Design Coordinator on planning, designing, and drafting of low voltage systems for projects. Collaborates with System integrator and estimator on establishing a BOM for a complete low voltage lighting system for project needs. Supervises shop preparation of materials and tools that need assembled, programmed, and packed prior to arriving onsite. Supports building and maintaining drafting file library while utilizing and maintaining VLS drawings standards. Aids in building and maintaining a database of manuals, service documents, and documented information on lighting systems. Collaborate on building processes and standards for design and installation of low voltage lighting systems. Supervises and assists in installing low voltage lighting systems on project sites. Train clients on installed system, document the training, and submit the documentation to the project manager. Assists the Site Operations manager and field service manager with Interfacing with clients and other contractors for project coordination purposes. Assists in training new team members in best installation practices and safety standards to maintain high standards. Attend project meetings as needed. Other Functions Frequent Travel may be required, including nights and weekends. Reports to the Director of professional services. Collaborates with project management, sales, estimation, project installers, drafting to assist in designing and implementing low voltage systems. Attend meetings as assigned. Perform other duties as assigned. Qualifications and Education Degree in technical theater, or a related field, or experience in related industry preferred. Have a valid Driver's License. Must be able to pass a pre-employment drug screen. Must be able to pass local, state, federal background checks as required by projects. Knowledge of electrical power systems, dimming and control, theatrical lighting, entertainment lighting equipment Preferred experience with architectural lighting systems- ETC, Strand, CueServer. Preferred experience with Microsoft 365, AutoCAD, Vectorworks, Revit, Bluebeam, Paradigm, and Mosaic Core Values At VLS, our core values guide everything we do: Do the Right Thing Own It Customer Driven Creative Problem Solutions VLS core focus is to create customers for life by delivering exceptional entertainment technology. Physical Demands/Work Environment The work environment for this position requires prolonged periods of standing, walking, lifting, pushing and pulling equipment that may be heavy, often with movements like bending, stooping, and climbing. The work environment may expose the worker to conditions like extreme heat, cold and noise along with hazards like dust, debris, fumes, moving machinery and potential electrical shock. Workers must wear personal protective equipment (PPE) which includes but not limited to hardhats, harnesses, safety glasses, Hi viz clothing, steel toe boots (or composite), and gloves to mitigate these risks. Americans
    $79k-109k yearly est. 5d ago
  • Information Technology Intern

    River Road Asset Management

    Information technology analyst job in Louisville, KY

    Information Technology Intern Job Summary Are you looking to jumpstart your career in IT while gaining exposure to the fast-paced asset management industry? If you enjoy solving technology challenges, thrive in a collaborative environment, and take pride in providing timely, high-quality support, we'd like to hear from you. As an IT Intern, you'll work side-by-side with experienced professionals, develop your technical skills through hands-on learning, and help ensure smooth technology operations for our entire firm. You'll also have mentoring support and the chance to contribute to real projects. This part-time internship offers flexible scheduling during business hours and is based in our Louisville, KY office. Candidates are asked to include a cover letter with their application. Please note, the application window for this position will close November 11th. Reports to: IT Manager Location: Louisville, KY Work Arrangement: In-Office (not work from home) Status: Internship, Part-Time, Flexible scheduling during business hours A Typical Day May Involve: Providing basic assistance to coworkers who are having computer or technology issues Working alongside the IT Coordinator or Manager to help with daily tasks across the department-learning through observation and hands-on support Assisting with adding new employees to company systems, resetting passwords, or disabling accounts when needed using Active Directory Keeping records of IT equipment, such as logging new devices or software, and checking that everything is kept organized and up to date using Active Directory and Microsoft Intune/Entra Documenting simple procedures or write step-by-step instructions for common fixes or setups Testing and making sure backups are running as planned, or help set up test accounts and machines in a virtual machine environment Assisting with company-wide migration to SharePoint from shared file system Practicing troubleshooting basic network or connection issues Logging and tracking all help desk tickets in Asana Troubleshooting issues with Cisco AnyConnect VPN Experience and Qualifications: Advanced knowledge of Microsoft systems: Excel, Word, PowerPoint, Outlook, Teams Advanced knowledge of VBA, Python, RPA and/or SAS Beginner knowledge of Active Directory and Microsoft Azure Strong written communication skills Strong oral communication skills Extraordinary attention to detail Strong organizational skills Ability to execute projects and planning initiatives, effective at providing support to a wide variety of departments across the firm Ability to provide solutions to challenging situations with limited outside knowledge Exhibits professional maturity and ability to be a team player Some college coursework required Interest in the finance/asset management industry Prior professional and/or industry-related work experience preferred Coding experience in VBA or Python preferred About River Road Asset Management River Road Asset Management is committed to being a leading, world-class provider of value-oriented equity asset management services. Established in 2005, River Road specializes in value-oriented equity management for institutional investors around the world. We believe our people are our greatest asset. At River Road we offer our associates a culture of integrity, respect, entrepreneurial thinking, teamwork and shared rewards. Learn more about River Road Asset Management. Diversity, Equity & Inclusion Statement We believe diversity is at the core of all highly effective entrepreneurial teams. It is through diversity of thoughts, attributes, identities, experiences, and backgrounds that great ideas are born, obstacles are overcome, and objectives are achieved. In our commitment to building and retaining a diverse workforce, we are dedicated to equity and inclusion in every aspect of the associate lifecycle and the culture that shapes the River Road work experience. Supporting Equal Employment Opportunity Statement River Road Asset Management provides equal employment opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. The firm complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. River Road Asset Management expressly prohibits any form of unlawful harassment based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of River Road Asset Management associates to perform their job duties is not tolerated.
    $26k-38k yearly est. 5d ago
  • GIS Spatial Analyst

    Charter Spectrum

    Information technology analyst job in Louisville, KY

    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. GIS Analyst role provides analytical support for a variety of projects which aim to streamline the mapping and design process. The GIS Analyst analyze information by using various criteria, integrating GIS with other technologies, designing databases, and collaborating with CAD technicians. A GIS analyst reads geographical data, enters it into the GIS system, and performs data analysis Collects, edits, and processes GIS and mapping data from various sources to produce tools and products which meet internal and external customer requirements. Import, export, and convert mapping resources and data into GIS systems and platforms. Utilizes Feature Manipulation Engine platform(s) to translate spatial data between geometric & digital formats. Performs quality control checks on completed projects . Perform on-going, periodic tasks related to geospatial database maintenance. Prepares and submits reports of project updates, as needed. Performs a wide variety of advanced process and analysis functions to develop the City's geographic information system (GIS) and is responsible for its operation, administration and information quality and integrity. Provides technical consultation to a wide range of technical and non-technical employees using the GIS to compile reports and studies. Responsible for documentation and ensures the integrity and security of the data stored in the GIS and related/integrated databases. Key contact for GIS within the project team. Completion of tasks received from engineers and the GIS manager. Integration of data from multiple sources into the spatial data repository. Conducts analysis, interrogation and manipulation of spatial data received from stakeholders and third parties. Required Skills/Abilities and Knowledge Experience using ESRI ArcGIS Skilled in SRI ArcGIS extensions: 3D, Spatial, Network and Tracking Analyst. Experience of providing GIS support to multidiscipline, client focused, project environments. Deep understanding of spatial data formats and spatial reference systems. Good knowledge of Microsoft Word and Excel. Proven experience of delivering to deadlines within pressurized environments. Excellent communication skills in written and spoken English. Proficiency with database programming languages such as SQL, R or Python. Proficiency with front end design languages such as HTML, CSS, JavaScript and various mapping languages. Ability to analyze problems and perform needs assessments. Strong judgment in adapting broad guidelines to achieve desired result. Required Education High School Diploma or GED Required Related Work Experience and Number of Years Experience with mapping tools such as QGIS and Carto 3+ Experience with GPS measuring tools 3+ Experience of working with and controlling a large number of evolving datasets 3+ Experience using FME Desktop and Server 3+ Experience using AutoCAD software (including Civil 3D and Map) 3+ Hands on experience of using CAD derived data within a GIS environment 3+ Preferred Education Degree in Computer Science, Geography, Surveying, Engineering or a degree qualification in GIS WORKING CONDITIONS Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements. Physical Demand: Position requires light physical activity. The work environment of a GIS analyst is quite diverse since these individuals will spend time in the field collecting data as well as time in the office entering data, creating software or making maps. As such, it is possible that these individuals will be exposed to harsh climates from time to time and may be required to travel for extended periods. Most analysts work standard 40 hour workweeks, but this can fluctuate based upon the current project and the employer. For instance, if an analysis of a property line is needed for a court case, he or she may be required to work long hours until the project is complete. TAN325 2025-61925 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    $50k-71k yearly est. 2d ago
  • IT Technician

    Grace Health 4.0company rating

    Information technology analyst job in Corbin, KY

    Job DescriptionESSENTIAL DUTIES AND RESPONSIBILITIES: • Installs variety of hardware and software packages • Installs and upgrade the systems with virus protection software, spyware, firewall protection software, etc. • Installs and maintains network computers, printers and other peripheral equipment • Installs, configures, monitors, and maintains servers and networking equipment • Uses command line tools and Windows Registry to monitor and troubleshoot systems • Performs OS and software updates as needed • Performs routine maintenance on computers as needed OTHER ESSENTIAL DUTIES and RESPONSIBILITIES: • Grace Health recognizes that managing patient care is a team effort that involves clinical and nonclinical staff. All employees must embrace a team-based approach to patient care and understand that each role is important to our success. • Team members must demonstrate excellent team communication and coordination to provide quality patient care. • Care coordination includes communicating with community organizations, health plans, facilities, and specialists. • Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice. • Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations. • Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high quality care. • All team members will be involved in the process of improving quality incomes. • Team members will participate in the review and evaluation processes of practice performance and help to identify opportunities for improvement. • Team members will participate in Grace Health's advocacy program. GENERAL DUTIES: • Follows policies and procedures of the office, including administrative, clinical, quality assurance, and personnel • Maintain good attendance (daily, meetings, and other assignment tasks) • Maintain timely documentation of all work assignments • Maintain patient confidentiality • Routinely keep supervisor informed about attendance and job assignments • Flexible in being able to multitask • Work effectively and at an efficient pace • Work cooperatively with providers, administration, and peers QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to assist in advancing Grace Health's mission and to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SKILLS: • Proficiency in Word, Excel, Power Point and Microsoft Outlook required • Excellent verbal and written communication skills and interpersonal skills • A+ and/or Network+ certification or equivalent required • Proficiency using command line tools and Windows Registry preferred • Knowledge of SQL databases preferred • Scripting/Programming knowledge preferred • Ability to self-manage, meet deadlines and be accountable • Demonstrate time management and organization skills • Excellent customer service, interpersonal, verbal and written communication skills • Strong problem solving skills and ability to learn and apply new technical knowledge • Ability to identify, analyze and troubleshoot a wide range of hardware, software, and network related problems encountered by healthcare providers • Knowledge of technologies, technical languages, browsers, platforms and applications. • Demonstrate sensitivity to, and respect for, a diverse population EDUCATION and/or EXPERIENCE: • Bachelor's Degree in a relevant field or equivalent and one or more industry certifications • One year of documented experience working in the Information Technology field, installing, implementing and/or troubleshooting computer systems Grace Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR 105Q9rFqjL
    $41k-58k yearly est. 14d ago
  • Project Analyst

    Investors Heritage Solutions, Inc. 3.6company rating

    Information technology analyst job in Frankfort, KY

    Job Description About Investors Heritage Since 1960, Investors Heritage has offered life insurance and annuity products that help individuals plan for retirement and preserve their legacies. Headquartered in Frankfort, Kentucky and licensed in nearly every U.S. state, we combine deep regional roots with a national presence-delivering forward-thinking, tech-enabled solutions grounded in the old-fashioned value of personal service. In 2018, Investors Heritage was acquired by Aquarian Holdings as its flagship insurance carrier. With the backing of Aquarian, success of our products and our solid partnerships, we've entered a period of strategic growth and innovation - earning multiple recognitions as one of the fastest growing life and annuity insurers in the country. And we're not stopping there. We continue to innovate sensibly, build relationships with our partners and deliver exceptional service to our clients. Having that kind of foundation - one built on reliability, consistency, and quality - grounds everything we do at Investors Heritage. We're looking for talented, driven individuals who want to grow with us. In this role, will support Project Managers and the Vice President of Operational Development in executing projects that drive the company's growth. This role involves assisting with project planning, execution, and monitoring to ensure successful outcomes. The ideal candidate is detail-oriented, analytical, and capable of working collaboratively across teams to support operational efficiency and strategic initiatives. This is a hybrid position. Job Duties Assist in developing and maintaining project plans, including timelines, milestones, and deliverables. Prepare and manage project documentation, such as status reports, meeting minutes, and presentations. Coordinate with stakeholders to gather project requirements, track progress, and ensure alignment with objectives. Support the creation and upkeep of project management tools, templates, and processes. Participate in project meetings, contributing insights on scope, objectives, and deliverables. Document and analyze current processes, identifying areas for improvement. Perform other duties as assigned to support project success. Job Requirements Bachelor's degree in Business Administration, Finance, Operations, or a related field preferred. 0-2 years of experience in project analysis, project management, or a similar role, ideally within insurance or financial services. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Strong written and verbal communication skills with attention to detail. Ability to work independently and collaboratively within cross-functional teams. Analytical and problem-solving mindset with a forward-thinking approach. Strong time management and organizational skills to handle multiple priorities. Adaptability to changing priorities in a fast-paced environment. Professionalism, discretion, and ability to handle confidential information. Knowledge of life insurance products and industry regulations is a plus.
    $48k-65k yearly est. 7d ago
  • IT Technician

    Pine Branch Mining, LLC

    Information technology analyst job in Hazard, KY

    Job Description Essential Duties & Responsibilities The IT Technician must be proficient in the following areas: PC and User Support Configure, deploy, maintain, and troubleshoot societal desktops, laptops, ruggedized field devices, tablets, thin clients, aboard peripherals (printers, scanners, label printers, time clocks, etc.). Perform diagnostics and repairs on hardware and software issues to minimize downtime. Provide in-person and remote technical support to field, plant, ST reorganized personnel. Server Administration Assist with administration, monitoring, backup, patching, and troubleshooting of Windows Server environments. Support Active Directory, DNS, DHCP, file permissions, and group policy management. Networking and Connectivity Diagnose and resolve LAN/WAN connectivity issues, including fiber, wireless point-to-point links, and industrial network infrastructure used in groundwater mining environments. Assist with installation and maintenance of routers, switches, firewalls, access points, cabling, and network cabinets. Support underground communication systems (e.g., leaky feeder, mine phone, Wi-Fi mesh, tracking systems) when applicable. Software/Application Support Support Microsoft 365 and other business-critical software, including ERP, safety/compliance systems, talent tracking, dispatch, and timekeeping systems. Utilize remote management tools and helpdesk ticketing systems to track, escalate, and resolve support requests. Helpdesk and Documentation Receive, log, prioritize, and resolve helpdesk tickets. Escalate advanced issues when required and provide clear communication on resolution timelines. Document troubleshooting steps, fixes, configurations, and preventative recommendations. Field Support & Safety Provide onsite IT support at mining locations when remote resolution is not possible. Follow MSHA, OSHA, and company safety standards while working at mines, preparation plants, and contractor sites. Assist with IT-related compliance requirements for audits, inspections, and certifications. Other Duties Perform other IT-related tasks and special projects as assigned by the IT Manager. Competencies Strong customer-service mindset with the ability to support users under time-sensitive production conditions. Self-directed with a high level of accountability for issue ownership and follow-through. Ability to work in a fast-paced, multi-site, industrial environment with shifting priorities. Strong problem-solving skills with the ability to diagnose issues under pressure. Excellent written and verbal communication skills. Team-oriented with the ability to collaborate across IT, Operations, Maintenance, Safety, and HR departments. Commitment to safety and risk awareness while working in field locations. Qualifications and Experience 3-5 years of IT support experience, preferably in an industrial, manufacturing, or mining environment. Experience with hardware diagnostics and repair. Working knowledge of Microsoft Windows desktop and server operating systems. Experience with Active Directory, group policy, and user administration. Experience with remote access tools, ticketing systems, and endpoint management. Hands-on experience with network hardware including switches, routers, firewalls, wireless systems, and cabling. Preferred Certifications (Not Required but Highly Valued) CompTIA A+, Network+, or Security+ Cisco (CCNA or equivalent) Microsoft (MCP, MCSA, or equivalent) Experience with ruggedized IT equipment for industrial use Physical Demands Lift and carry up to 50 lbs. of equipment (servers, UPS units, network gear). Bend, climb, crawl, and work in semi-confined or elevated areas such as network closets, preparation plant control rooms, and mining infrastructure areas. Manual dexterity for cabling, wiring, and precise equipment setup in confined spaces. Ability to work while wearing required PPE (e.g., hard hat, safety glasses, respirator, reflective clothing). Travel Requirements Ability to travel regularly to company locations across Kentucky (KY), West Virginia (WV), and Indiana (IN). Travel may include underground or surface mine visits and preparation plant environments. Overnight travel may be required depending on project length or troubleshooting needs. Must possess and maintain a valid U.S. driver's license and meet company driving standards. Work Environment Mix of office, shop, plant, and mine environments. Exposure to noise, dust, and temperature variations when working at field locations. Must follow all company safety rules and site-specific requirements.
    $32k-59k yearly est. 16d ago
  • Team Kentucky Internship Program - Public Protection - Office of Information Technology

    State of Kentucky

    Information technology analyst job in Frankfort, KY

    Advertisement Closes 12/31/2025 (7:00 PM EST) 25-06393 Team Kentucky Internship Program - Public Protection - Office of Information Technology Pay Grade 03 Salary Undergraduate Student - $16.444 Graduate Student - $19.096 TKIP participants will receive additional compensation ($1/hour) for each year that they return as an Intern, after previously completing the program. Employment Type EXECUTIVE BRANCH | LESS THAN 9 MONTHS MAXIMUM | ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK Click here for more details on state employment. Hiring Agency Public Protection Cabinet | Office of the Secretary Location 500 Mero Street Frankfort, KY 40601 USA Description About Team Kentucky Internship Program: The Team Kentucky Internship Program brings talented and motivated college students into the world of public service. The program provides meaningful and relevant work experience, professional development activities, and offers interns networking opportunities with other interns across the Commonwealth, all while working alongside program and field professionals, state government leaders. The Team Kentucky Internship Program is a prestigious and competitive program; therefore, interested applicants must complete an online application and be vetted through an interview process. Those selected for the program will perform valuable work in our state agencies. To be considered for a position in the Team Kentucky Internship Program, applicant must: * Be enrolled at an accredited Kentucky post-secondary school* or other educational institution approved by the Kentucky Personnel Cabinet. * Be in good standing with the school with at least a 2.5 grade point average at hire. * *Graduating high school seniors enrolled in college courses with a 2.5 GPA may also qualify and apply to participate in the program. Candidates must be 18 years of age by May 15, 2026. Interested applicants must upload their unofficial transcript when applying to TKIP positions. Program Requirements - * Attend TKIP Orientation * Attend at least 1 Professional Development Day * Attend at least 1 Agency Tour * Complete 300 working hours throughout the program * Submit the final project * Attend TKIP Reception About Kentucky Public Protection Cabinet: The Public Protection Cabinet (PPC) keeps Kentuckians safe in business, leisure, and daily life. We ensure safe and fair operation of some of the most important institutions in the Commonwealth. From sporting events, to building and banking, our diverse agencies share a common goal-providing the best service to every citizen and business in the state. The Office of Information Technology aids all agencies under Public Protection Cabinet (PPC) with any Information Technology needs. We are responsible with performing analysis, development and re-engineering efforts related to the application development and modernization of all the websites to meet the new standards set forth by COT and the Industry. We are also responsible for all the Internet, Intranet, and eServices online secured applications. Our goal is to automate systems as much as possible there by making the business user and the licensee and consumers jobs easier and efficient. A day in the life: * Works with the development team and performing beginning level computer programming in, .NET Angular, Python, Core, and several other technologies. * Tests and debugs developed applications to check if they meet the specifications. * Attends meeting with project manager, technical lead liaison and learn how they operate and analyze requests for information technology development and prepare long-range information technology plans. * Works with the development team members and learn how they code and how they keep up with their project scheduled timelines, workloads, and metrics for successful completion of project milestones and how they plan future deliverables. * Works with the operations and support team members. Learn how they help the users and troubleshoot any issues that arise with the applications. * Attends development and training activities. * Develops and compiles data to test programs. * Assists in writing of specifications for the development, maintenance, and modification of software applications. * Assists is developing user documentation and Reports. What You'll Need to Succeed - Be dependable: Comply with a designated work schedule and meet assigned deadlines. Communicate with your supervisor ahead of time if you are unable to follow your work schedule, would like to request a schedule adjustment, or if you need further support to meet a deadline. Take initiative: Look for ways to go above and beyond in your day-to-day work to show your supervisor that you are a self-motivated problem solver. Take advantage of learning opportunities: Seek out new opportunities to learn about your state agency and state government. Request feedback on your job performance - this will show you are receptive and searching for opportunities to grow. Ask questions if you are unsure how to complete an assigned task or need additional support or guidance. Minimum Requirements EDUCATION: NONE EXPERIENCE, TRAINING, OR SKILLS: NONE Substitute EDUCATION for EXPERIENCE: NONE Substitute EXPERIENCE for EDUCATION: NONE SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): Must be 18 years of age at the time of employment. Must be enrolled on a full-time basis in high school as a graduating senior currently enrolled in college level courses OR a college-level student enrolled at an accredited Kentucky post-secondary school or other educational institutions approved by the Kentucky Personnel Cabinet. Applicants must furnish proof of enrollment in such a program to the Personnel Cabinet. Must maintain any required licensure(s), certification(s), or other credentials for the length of employment in this job classification. Employing agency is responsible for ensuring employee possesses and maintains required licensure(s), certification(s) or other credentials. Working Conditions Working conditions will vary based on agency and position. Probationary Period NONE If you have questions about this advertisement, please contact Lalitha Balaji at ********************** or ************. An Equal Opportunity Employer M/F/D
    $26k-38k yearly est. 23d ago

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