Help Desk Analyst
Information technology analyst job in Knoxville, TN
Who Are We?
Altar'd State is a rapidly growing women's fashion brand with more than 120 boutiques in 38 states. We offer a place of respite and a distinctive shopping experience with the latest fashion finds, the most sought-after accessories, as well as charming home décor and gifts.
Our Mission
“Stand Out. For Good”. At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.
The Role
The Help Desk Analyst is the primary point of contact for technical and operational support issues identified by our stores, home office, and distribution center organizations. Help Desk Analysts track all support issues, resolve issues, and follow up on all escalations. This individual works closely with the rest of the IT department to ensure system uptime and prompt resolution to all issues. This individual will also be part of future technology projects.
Primary Responsibilities
Answer all calls for help either by phone, chat, email, or portal entry using ticketing platform
Manage and prioritize central ticketing queue to ensure timely resolution of issues
Perform troubleshooting through diagnostic techniques for retail stores, distribution centers, and home office locations
Walk Guest through problem solving process
Determine the best solution based on issues and details provided by Guests
Install, modify, and repair computer hardware and software
Facilitate and direct resolution with on site technicians or vendors as needed
Provide accurate information on IT products or services
Follow up and update Guest on status of issues
Maintain the highest level of guest service
Record events, problems and resolution in logs
Identify and escalate situations requiring urgent attention
Writing and editing technical documentation
Additional special projects as assigned
Skills and Abilities
Exceptional time management, facilitation, and organizational skills
Strong interpersonal skills and excellent verbal and written communication skills
Customer oriented and cool under pressure
Problem solving mindset
Experience with any system support ticketing platform
Experience with installing, configuring, administering and troubleshooting a wide range of desktop hardware and software
Experience with troubleshooting printers, scanner and various other peripherals
Knowledge of networking hardware including routers, switches and VPN appliances
Retail industry experience
Education and Experience
CompTIA A+ certification or ability to earn certification within 1 year of employment
Associate's degree in a technology focused area
1-2 years in a customer service focused role
IT Operations Support Analyst Tier 1
Information technology analyst job in Knoxville, TN
Summary/ObjectiveThe Operations Support Analyst I acts as a customer advocate, triaging, and resolving issues and escalating support issues to appropriate personnel. Provides primary support to internal end users related to hardware, software and administrative issues. Works closely with Operations Support Analyst II and Staff Analyst on troubleshooting complicated support issues and technical development.
Essential Functions
Responsible for handling user requests that come in via phone and IT service management system with white-glove customer service experience. Answers, evaluates, and prioritizes service requests received via multiple service channels which can include ticketing systems, phones, and chat for users' various needs. Act as customer advocate, researching, troubleshooting and pushing for thorough resolution of issues in a timely manner. Responsible for communicating plans, progress, and issues in a timely manner to appropriate personnel, including follow-up to end users. Responsible for recording issues using standard ticketing system and maintain historical records for related problem documentation. Troubleshoot and support proprietary software programs as well as third party software and applications. Troubleshoot hardware in a retail or business environment which can include but not limited to desktops, laptops, tablets, payment terminals, and store technology. Supports VIP level requests with elevated customer service. Available to travel to headquarters and retail locations periodically for training or special projects. Responsible for adhering to company documented processes and reporting discrepancies to appropriate personnel.
Competencies
Customer Focus: Knowing the (internal and external) customer business needs and acting; accordingly, anticipating customer needs and giving high priority to customer satisfaction and customer service. Adaptability: Maintaining effectiveness in reaching set goals by adapting to changed circumstances, tasks, and responsibilities. Oral Communication: Shaping and expressing ideas and information in an effective manner. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics. Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Results Orientation: Being persistent and showing perseverance on achieving concrete and tangible results out of personal responsibility; getting optimum results from situations and being ready to act and show tenacity in case of obstacles or resistance.
Supervisory ResponsibilityThis position has no supervisory responsibilities.
Work EnvironmentThis job operates primarily in a professional remote environment with travel to headquarters and retail locations as needed.
Physical DemandsMust be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. Must be able to utilize a monitor/screen for long periods of time.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Position Type/Expected Hours of WorkThis is a full-time position. Days and hours of work are dependent upon business needs. May have an opportunity for additional hours based on projects or business needs.
Travel
1 - 10%
Required Education and Experience
High School diploma or equivalent experience required.
Preferred Education and Experience
AS degree in technical field. 1-year minimum verifiable technology support. Industry N+ / A+ / S+ certifications. Experience with Microsoft and IOS operating systems. Experience with Active Directory. Basic knowledge of Networking.
AAP/EEO StatementReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Auto-ApplyIT Operations Manager
Information technology analyst job in Oak Ridge, TN
Job DescriptionPosition Title: Operations ManagerCandidates must work onsite, not remote. The Operations Manager will serve as a key contributor to the success of project research initiatives by managing and advancing technical operations at a project level. This role involves close collaboration with the project's Principal Investigator (PI), oversight of high-performance computing (HPC) and storage infrastructure, and facilitation of user onboarding and offboarding. The ideal candidate will bring technical expertise, sound judgment, and a proactive approach to supporting project research computing environments.
Major Duties/Responsibilities
Maintain and advance technical operational duties across research projects, ensuring alignment with evolving scientific needs.
Collaborate with the project PI to manage and fulfill data requirements for research teams.
Lead the facilitation of technical onboarding and offboarding for users and projects, ensuring seamless transitions.
Manage the full hardware lifecycle, including provisioning and decommissioning of storage-as-a-service and HPC clusters.
Provide technical recommendations to improve system health, performance, and scalability.
Oversee full-cycle resource management, including intake and fulfillment of HPC requests.
Analyze incoming project requests using expert judgment and advise the PI on prioritization and feasibility to ensure they meet project needs.
Prepare and present reports on system usage, project financials, task status, and other key performance indicators.
Direct project technical operations and staff to ensure work priorities are met and shift priorities as required.
Attend project meetings and interpret technical requirements to staff and stakeholders.
Document and maintain operational procedures, workflows, and recommend improvements to enhance efficiency.
Uphold client's core values-Impact, Integrity, Teamwork, Safety, and Service-while fostering a respectful, inclusive, and accessible workplace.
Basic Qualifications
Bachelor's degree in Information Technology, IT Operations Management, or a related field.
A minimum of eight (8) years of relevant experience, or an equivalent combination of education and experience.
Strong technical knowledge of information systems management and systems architecture.
Proven ability to gather and interpret system requirements for complex research projects.
Ability to direct HPC technical work.
Excellent verbal and written communication skills for engaging with staff, sponsors, and stakeholders.
Demonstrated interpersonal skills that support collaboration, leadership, and team building.
Preferred Qualifications
Experience in IT project management, particularly in research or technical environments.
Background in supporting research computing or scientific infrastructure.
Self-motivated and capable of working independently while contributing to collaborative teams.
Experience design, operating, and managing HPC clusters.
Ability to thrive in a fast-paced environment, manage multiple priorities, and adapt to evolving project needs.
Additional Requirements
Visa Sponsorship: Visa sponsorship is not available for this position.
Security Clearance: This position requires the ability to obtain and maintain a Department of Energy Q clearance. As such, it is designated as a Workplace Substance Abuse Program (WSAP) testing position, requiring a pre-placement drug test and participation in ongoing random drug testing.
IT Specialist - Healthcare
Information technology analyst job in Knoxville, TN
Job Description
JOB-36425
IT Specialist - Healthcare (On-Site)
Salary: $60,000 - $70,000 (Based on Experience)
Employment Type: Full-Time | On-Site
About Us
A well-established medical practice in East Tennessee is seeking an IT Specialist to manage its technology infrastructure, EHR systems, and IT support needs. This role is essential for maintaining HIPAA compliance, system security, and efficient IT operations to enhance patient care and workflow.
Role Overview
As the IT Specialist, you will act as a one-person IT department, handling technical support, system management, and IT security while collaborating with an external IT service provider. You'll support approximately 90 users (including physicians) and 40 ancillary users across two office locations in the Knoxville metropolitan area.
Key Responsibilities
System Management:
Oversee the implementation, maintenance, and upgrades of Electronic Health Records (EHR) and medical software.
Manage data security, storage, and backup systems to ensure integrity and compliance.
Work with external vendors to resolve IT-related issues.
Technical Support:
Serve as the primary contact for IT-related issues, troubleshooting and resolving technical problems.
Provide on-site and remote support for staff, physicians, and ancillary users.
Generate reports and analyze IT-related data to improve processes.
Be available for occasional after-hours emergency support.
Compliance & Security:
Ensure compliance with HIPAA and healthcare IT regulations.
Implement security measures to safeguard patient and practice data.
Educate staff on IT security best practices.
Project Management & Optimization:
Lead software installations, system upgrades, and IT projects.
Evaluate and recommend new technologies to enhance practice efficiency.
Collaborate with healthcare professionals to align IT solutions with clinical needs.
Key Requirements
Education & Experience:
3+ years of IT experience, preferably in healthcare or a medical office setting.
Experience managing EHR systems (AthenaPractice is a plus).
Ability to work independently and handle IT issues internally.
Technical Skills:
Macintosh Ecosystem & Windows Support
Citrix VDA & Microsoft Azure AVD
Office 365 (Conditional Access), Active Directory, & Group Policy Management
VOIP Systems & Remote Management
Healthcare IT experience (HIPAA compliance & security measures)
Other Requirements:
Must be comfortable working on-site at the main office location in Knoxville, TN.
Willing to travel between two office locations in the Knoxville area as needed.
Why Join Us?
Competitive Salary & Benefits Package
Stable, Growth-Oriented Healthcare Organization
Opportunity to Manage IT Independently with External MSP Support
Work in a Professional & Supportive Medical Practice
Spring 2026 IT Analytics Intern
Information technology analyst job in Knoxville, TN
Corporate Office - Knoxville, TN
Who Are We?
Stand Out For Good, Inc. is a rapidly growing women's fashion company with 5 unique brands, in 130+ locations, across 38 states. Our stores feel like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the World.
Our Mission
“Stand Out. For Good”. At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.
The IT Analytics Intern will have the opportunity to gain fantastic hands-on experience and build a resume with corporate mentorship and exposure to the field of business analysis, data science, reporting and IT. The Analytics Intern will work with the IT Team to gain meaningful insights and analyze data that can help the team make informed decisions, improve efficiency, and enhance overall IT performance. To excel as an IT Analytics Intern, it's essential to have a solid understanding of data analysis techniques, clear documentation skills, critical thinking and a strong interest in information technology. Additionally, a willingness to learn, adapt, and solve complex IT challenges is highly valuable in this role. The intern will be joining the team at an exciting and critical point as SOFG will have just gone live with SAP across our core business functions.
Key Responsibilities
Assist in gathering detailed data, analyzing and developing recommendations to assist our business partners with utilizing SAP to complete their roles
Play a key role in gathering data related to the SAP project
Collect and document defects identified during the testing phases of the SAC implementation
Analyze trends in SAP data and defect reports to identify areas for improvement
Manage, interpret, and validate data
Work cross-functionally with other areas of the business, contributing to priority transformation initiatives
Create and manage operational reports that provide valuable insights to the stakeholders
Adapt to rapidly changing requirements and priorities
Perform data analysis and recommend opportunities for process improvements
Facilitate communications to clarify requirements with key business stakeholders
Develop recommendations from analysis
Present recommendations to senior management
Qualifications
Currently enrolled in a Bachelor's degree as a Junior or Senior student, or recent graduate on path for Data Analytics, Computer Science or Information Systems or related field
Previous retail experience preferred
Positive attitude and willingness to learn
Excellent communications skills and able to succeed in a team environment
Demonstrated ability using Google Sheets or Microsoft Excel (i.e. ability to create charts, graphs, pivot tables, advanced formulas, statistical tools, etc.)
Familiarity with cloud-based analytics platforms such as Google Cloud Platform (GCP), particularly BigQuery
Exposure to SAP reporting solutions including SAP Analytics Cloud (SAC) or SAP Datasphere is a plus
Strong blend of analytical and creative problem-solving skills
Detail Oriented
Ability to work independently
Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition:
#73 in Fortune 100 Best Companies to Work For 2023
#4 in Fortune Best Workplaces in Retail™ 2022
#93 in Best Workplaces for Millennials™ 2023
#34 in Fortune Best Workplaces for Women™ 2022
Auto-ApplySystems Integrator
Information technology analyst job in Knoxville, TN
GIG System Integration / Generation Industrial & Government
is not eligible for recruiting or sourcing by outside parties.
Disclaimer: Be cautious and only respond to emails from our “mesainc.com” domain. We will never ask for sensitive information, such as bank account details, SSN, etc., via email. If you receive any communication asking for such information, it is not from Mesa. For any concerns, or to verify the authenticity of a message, please contact us through our official channels.
We've got the power to energize your career and spark YOUR work/life balance through professional development and exceptional benefits. Don't delay, plug in today for an inclusive and meaningful career. Mesa Associates, Inc. is a woman/minority-owned full service engineering, procurement, & construction management firm covering power, defense, aerospace, industrial, commercial and municipal entities. We specialize in power generation and delivery services including electrical high-voltage, substations, switchyard, transmission line, & distribution design. We have been in the top 10 of EC&M's Top 40 Electrical Design Firms since 2012. With over 1,000 associates, we are big enough to perform, but small enough to care!
Work closely with other system integrators to develop and implement PLC, HMI, and SCADA projects. Work will often include coordination with electrical engineers and designers as well as panel fabricators. The most frequent systems that we work with are Allen Bradley and Schneider. Work will largely be in industrial environments. Some potential aspect may include working with client to understand process, interpreting functional description and control narratives, configuring complete controls system, developing communication networks, integrating multiple systems and vendor equipment into a complete system, developing PLC and HMI code. Good communication skills and relationship building with clients is a requirement. Some additional responsibilities include leading software reviews with clients, testing of the designed systems, and field commissioning and startup of designed systems. Applicant must possess willingness to accept responsibility and work as necessary to meet schedules and commitments.
Education/Experience:
2 or 4 year electrical, computer or networking related degree
2-5
Responsibilities:
Work with other system integrator to develop PLC and HMI projects
Help develop and execute SCADA, OSI Pi and other similar projects
Support commissioning, testing, and outages for projects that we have done the integration.
Assist as needed to support BD and estimating efforts
Notice to External Search Firms: Mesa Associates, Inc. and its subsidiaries do not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Mesa Associates, Inc. Talent Acquisition engages with approved search firms directly for specific hiring needs.
IT Specialist Energy
Information technology analyst job in Oak Ridge, TN
Job DescriptionOverview
We are seeking an IT Specialist Energy, to join our team in Oak Ridge, TN.
Your role
Under the direction provides exceptional technical support to end users on various technical issues and problems relating to hardware, software, and peripherals.
Supports in-person and via remote support to include phone, email, and messaging applications when applicable and requires responding to, documenting, and resolving issues in a timely manner.
Evaluates and resolves complex problem situations, or when appropriate, escalates or routes to appropriate IT staff members.
Supports multiple platforms including desktops, laptops, Mobile devices, and basic networking equipment.
Hands-on technical support role.
Maintains a high degree of customer service for all support queries and adheres to all service management principles.
Assumes ownership of user problems and proactively works to resolve user issues.
Ensures that all service requests are logged in the ticket system.
Responds to inquiries from employees and helps them resolve hardware and/or software problems.
Helps maintain a log of software and/or hardware problems detected.
Supports users in the use of computer equipment by providing necessary training and advice.
Escalates more complex calls to the relevant Information Technology (IT) Support member.
Performs other duties as assigned.
About you
Requires an Associate's Degree in Computer Science, Information Technology or other related field, and two plus years of hands-on experience working in an end-user desktop support role or computer operations environment.
An equivalent combination of education and/or experience may substitute for education on a year for year basis.
Must have excellent problem-solving skills to diagnose, evaluate and resolve complex problem situations, or when appropriate, escalate or route to appropriate IT staff members.
Experience with end-user and phone support.
Experience troubleshooting and operational skills with Microsoft Windows 10.
Experience with remote desktop support.
Experience with printer / peripheral device troubleshooting.
Experience with mobile device support.
Regular and consistent attendance and availability required.
Ability to excel in a team environment.
Ability to communicate technical information both verbally and written to a wide range of end-users.
Must be able to successfully interface with all customers, field personnel, employees at all levels including management and all departments.
Effective and pleasant communication skills required.
Excellent time management skills with the ability to multi-task and prioritize day-to-day responsibilities.
Basic understanding of PC hardware set-up and configuration.
Strong knowledge of Microsoft based operating systems.
Must be Self-motivated.
Proven ability to work cooperatively as part of a team.
Effective and conscientious record keeping skills.
Excellent verbal, written and interpersonal communication skills.
Must maintain composure when communicating with a dissatisfied or difficult customer.
Ability to work under pressure.
Two years with end-user and phone support preferred.
Entry-level knowledge of TCI/IP, DNS and DHCP.
Entry-level knowledge of Wi-Fi and internet related connectivity.
Experience with Windows Active Directory system administration tools for user-based account support.
Entry-level knowledge of 0365 user account support.
Reward & benefits
At AtkinsRéalis, our values-Safety, Integrity, Collaboration, Innovation, and Excellence-are more than just words. They are the foundation of who we are and how we work. These principles shape our culture, guide our decisions, and inspire us to create an environment where every team member feels empowered to grow, succeed, and make a meaningful impact.
Depending on your employment status, AtkinsRéalis benefits may include medical, dental, vision, company-paid life and short- and long-term disability benefits, employer-matched 401(k) with 100% vesting, employee stock purchase plan, Paid Time Off, leaves of absences options, flexible work options, recognition and employee satisfaction programs, employee assistance program, and voluntary benefits. You can review our comprehensive benefits page here.
About AtkinsRéalis
We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.
Find out more.
Additional information
Expected compensation range is between $51,000-$85,000 annually depending on skills, experience, and geographical location.
Are you ready to expand your career with us? Apply today and help us shape something extraordinary.
AtkinsRéalis is an equal opportunity, Drug-Free employer EOE/Veteran/Disability
Please review AtkinsRéalis' Equal Opportunity Statement here.
AtkinsRéalis cares about your privacy and is committed to protecting your privacy. Please consult our Privacy Notice our Careers site to know more about how we collect, use and transfer your Personal Data. By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice.
Note to staffing and direct hire agencies:
In the event a recruiter or agency who is not on our preferred supplier list submits a resume/candidate to anyone in the company, AtkinsRéalis family of companies, we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency. *****************************************************
Worker TypeEmployeeJob TypeRegular
At
AtkinsRéalis
, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Auto-ApplyIT Specialist Energy
Information technology analyst job in Oak Ridge, TN
We are seeking an IT Specialist Energy, to join our team in Oak Ridge, TN. Your role * Under the direction provides exceptional technical support to end users on various technical issues and problems relating to hardware, software, and peripherals.
* Supports in-person and via remote support to include phone, email, and messaging applications when applicable and requires responding to, documenting, and resolving issues in a timely manner.
* Evaluates and resolves complex problem situations, or when appropriate, escalates or routes to appropriate IT staff members.
* Supports multiple platforms including desktops, laptops, Mobile devices, and basic networking equipment.
* Hands-on technical support role.
* Maintains a high degree of customer service for all support queries and adheres to all service management principles.
* Assumes ownership of user problems and proactively works to resolve user issues.
* Ensures that all service requests are logged in the ticket system.
* Responds to inquiries from employees and helps them resolve hardware and/or software problems.
* Helps maintain a log of software and/or hardware problems detected.
* Supports users in the use of computer equipment by providing necessary training and advice.
* Escalates more complex calls to the relevant Information Technology (IT) Support member.
* Performs other duties as assigned.
About you
* Requires an Associate's Degree in Computer Science, Information Technology or other related field, and two plus years of hands-on experience working in an end-user desktop support role or computer operations environment.
* An equivalent combination of education and/or experience may substitute for education on a year for year basis.
* Must have excellent problem-solving skills to diagnose, evaluate and resolve complex problem situations, or when appropriate, escalate or route to appropriate IT staff members.
* Experience with end-user and phone support.
* Experience troubleshooting and operational skills with Microsoft Windows 10.
* Experience with remote desktop support.
* Experience with printer / peripheral device troubleshooting.
* Experience with mobile device support.
* Regular and consistent attendance and availability required.
* Ability to excel in a team environment.
* Ability to communicate technical information both verbally and written to a wide range of end-users.
* Must be able to successfully interface with all customers, field personnel, employees at all levels including management and all departments.
* Effective and pleasant communication skills required.
* Excellent time management skills with the ability to multi-task and prioritize day-to-day responsibilities.
* Basic understanding of PC hardware set-up and configuration.
* Strong knowledge of Microsoft based operating systems.
* Must be Self-motivated.
* Proven ability to work cooperatively as part of a team.
* Effective and conscientious record keeping skills.
* Excellent verbal, written and interpersonal communication skills.
* Must maintain composure when communicating with a dissatisfied or difficult customer.
* Ability to work under pressure.
* Two years with end-user and phone support preferred.
* Entry-level knowledge of TCI/IP, DNS and DHCP.
* Entry-level knowledge of Wi-Fi and internet related connectivity.
* Experience with Windows Active Directory system administration tools for user-based account support.
* Entry-level knowledge of 0365 user account support.
Reward & benefits
At AtkinsRéalis, our values-Safety, Integrity, Collaboration, Innovation, and Excellence-are more than just words. They are the foundation of who we are and how we work. These principles shape our culture, guide our decisions, and inspire us to create an environment where every team member feels empowered to grow, succeed, and make a meaningful impact.
Depending on your employment status, AtkinsRéalis benefits may include medical, dental, vision, company-paid life and short- and long-term disability benefits, employer-matched 401(k) with 100% vesting, employee stock purchase plan, Paid Time Off, leaves of absences options, flexible work options, recognition and employee satisfaction programs, employee assistance program, and voluntary benefits. You can review our comprehensive benefits page here.
About AtkinsRéalis
We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.
Find out more.
Additional information
Expected compensation range is between $51,000-$85,000 annually depending on skills, experience, and geographical location.
Are you ready to expand your career with us? Apply today and help us shape something extraordinary.
AtkinsRéalis is an equal opportunity, Drug-Free employer EOE/Veteran/Disability
Please review AtkinsRéalis' Equal Opportunity Statement here.
AtkinsRéalis cares about your privacy and is committed to protecting your privacy. Please consult our Privacy Notice our Careers site to know more about how we collect, use and transfer your Personal Data. By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice.
Note to staffing and direct hire agencies:
In the event a recruiter or agency who is not on our preferred supplier list submits a resume/candidate to anyone in the company, AtkinsRéalis family of companies, we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency. *****************************************************
Worker Type
Employee
Job Type
Regular
At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Auto-ApplyIT Technologist
Information technology analyst job in Oak Ridge, TN
Requisition Id 15687 We are hiring an IT Technologist who will contribute to end user support on over ten thousand Windows/Macintosh/Linux computers and mobile devices throughout ORNL. This position resides in the Client and Service Management group of the Digital Services Infrastructure & Operations division in the Information Technology Services Directorate at Oak Ridge National Laboratory (ORNL).
The IT Technologist will work across a broad range of technologies including multiple areas of the business to address incidents, problems and requests. Responsibilities include answering and resolving contacts made to IT via phone, email, instant message, or in person and explaining solutions in technical and nontechnical terms. This position will also serve as a main point of contact for ORNL IT services and will deliver the full range of IT support services. These services include supporting: Operating systems; mobile devices (specifically iOS); E-Mail; Backup systems; Active Directory; software product updates; vulnerability resolution; and various support of other software products used on ORNL desktop systems. Responsibilities include configuring, troubleshooting, and modifying computing systems; resolving issues with operating systems and applications; proactively solving problems as part of a team; and training new IT staff on operations at ORNL.
Major Duties/Responsibilities:
Main focus is to provide user support and customer service and includes the following:
* Maintaining information technology systems and resources and the software products installed on these systems.
* Configuring, troubleshooting, modifying, and repairing computers and related equipment.
* Providing problem resolution for software errors.
* Supporting ORNL's executive staff.
* Developing technical documentation and processes for both technical staff and end-users.
* Recommending the purchase of electronic equipment or related accessories.
* Providing technical guidance and direction to co-workers to solve intermediate and advanced level technical problems.
* Supporting all aspects of iOS and mobile devices (configuration, troubleshooting, special application uses, etc.)
* Resolving computer and technical problems using various means which are dependent on the situation (deskside visits, phone discussions, email, or by using remote tools).
* Performing other related duties as required.
* Contributing to Knowledge Base articles by authoring and/or editing.
* Deliver ORNL's mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote equal opportunity by fostering a respectful workplace - in how we treat one another, work together, and measure success.
Basic Qualifications:
* AS degree in technology or a similarly related field of study and five (5) to seven (7) years of aligned experience is required for consideration. An overall combination of equivalent education and experience may be considered.
* In-depth knowledge and demonstrated support ability for Macintosh and Windows platforms in an enterprise environment.
* Experience providing white glove support for executive staff.
* Prior experience working helpdesk and field support.
* Advanced analytical and problem-solving skills including the ability to visualize a problem or situation and think abstractly to solve it.
* A friendly, helpful demeanor with strong interpersonal skills and a collaborative approach.
* Share knowledge and mentor less-experienced personnel.
* Ability to:
* Identify and resolve technical issues working independently or as part of a team.
* Communicate clearly to technical staff and end-users either in person, over the phone, or in writing.
* Handle constantly evolving tasks, ability to multitask effectively and to exercise patience and professionalism during stressful situations.
* Work with minimal direct supervision.
* Provide support to end users using remote support tools
* Provide both remote and deskside support.
* Advanced computer desktop and helpdesk support abilities.
Preferred Qualifications:
* BS degree in a technology, science, business, or a related field of study and a minimum of 6 years directly related experience.
* Experience diagnosing network issues.
* Experience working in an ITIL environment.
* Knowledge of the ServiceNow ITIL management system.
* Knowledge and experience working with ORNL-supported software: Microsoft products (Visio, Project); Adobe; Cylance AV; Entrust; etc.).
* Solid grasp and experience with software used for issue and problem identification (Elastic and/or SolarWinds).
* Ability to provide basic to intermediate support for Linux operating systems, specifically RedHat.
* Familiarity and knowledge of ORNL networking systems.
* In-depth knowledge in ORNL's computing environment.
Visa Sponsorship: Visa sponsorship is not available for this position.
Security, Credentialing, and Eligibility Requirements:
* This position requires the ability to obtain and maintain an HSPD-12 PIV badge.
* For employment at Oak Ridge National Laboratory (ORNL), a Real ID compliant form of identification will be required.
* Additionally, ORNL is subject to Department of Energy (DOE) access restrictions. All employees must also be able to obtain and maintain a federal Personal Identity Verification (PIV) card as mandated by Homeland Security Presidential Directive 12 (HSPD-12) and Department of Energy (DOE) Order 473.1A, which requires a favorable post-employment background investigation.
* To obtain this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration of illegal drug activities, including use, supply, possession, or manufacture within the last year. This includes marijuana and cannabis derivatives, which are still considered illegal under federal law, regardless of state laws.
For foreign national candidates:
* If you have not resided in the U.S. for three consecutive years, you are not eligible for the PIV credential and instead will need to obtain a favorable Local Site Specific Only (LSSO) risk determination to maintain employment.
* Once you meet the three-year residency requirement, you will be required to obtain a PIV credential to maintain employment.
About ORNL:
As a U.S. Department of Energy (DOE) Office of Science national laboratory, ORNL has an impressive 80-year legacy of addressing the nation's most pressing challenges. Our team is made up of over 7,200 dedicated and innovative individuals! Our goal is to create an environment where a variety of perspectives and backgrounds are valued, ensuring ORNL is known as a top choice for employment. These principles are essential for supporting our broader mission to drive scientific breakthroughs and translate them into solutions for energy, environmental, and security challenges facing the nation.
ORNL offers competitive pay and benefits programs to attract and retain individuals who demonstrate exceptional work behaviors. The laboratory provides a range of employee benefits, including medical and retirement plans and flexible work hours, to support the well-being of you and your family.
Employee amenities such as on-site fitness, banking, and cafeteria facilities are also available for added convenience.
Other benefits include the following: Prescription Drug Plan, Dental Plan, Vision Plan, 401(k) Retirement Plan, Contributory Pension Plan, Life Insurance, Disability Benefits, Generous Vacation and Holidays, Parental Leave, Legal Insurance with Identity Theft Protection, Employee Assistance Plan, Flexible Spending Accounts, Health Savings Accounts, Wellness Programs, Educational Assistance, Relocation Assistance, and Employee Discounts.
If you have difficulty using the online application system or need an accommodation to apply due to a disability, please email: ***********************.
#LI-CS1
This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired.
We accept Word (.doc, .docx), Adobe (unsecured .pdf), Rich Text Format (.rtf), and HTML (.htm, .html) up to 5MB in size. Resumes from third party vendors will not be accepted; these resumes will be deleted and the candidates submitted will not be considered for employment.
ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. UT-Battelle is an E-Verify employer.
Nearest Major Market: Knoxville
Analyst, Information Security
Information technology analyst job in Maryville, TN
Build an Aviation Career You're Proud Of
At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges in aviation. Together, we get the job done and done well. Our stability, resources, and respectful culture supports you in building a solid career with a great team you can count on day in and day out for the long term.
Summary:
As an IT Security Analyst position is a critical role in protecting StandardAero's business and technology operations. In this role you will be accountable in securing the enterprise technology and operations against an ever evolving and growing threat landscape. The role is an integral position in supporting StandardAero's global cyber-security defenses, providing tactical cyber security objectives and implementing the security strategy across the organization.
What you'll do:
Conduct risk and security assessments through vulnerability analysis and reporting
Perform mitigation support for both internal and external security audits
Investigate, analyze and document security incidents to identify and document the root cause
Provides incident response support including mitigating actions to contain activity and facilitating forensics analysis when necessary
Partner with IT Operation teams to remediate system vulnerabilities
Participates in the production of documentation and management reporting
Research security enhancements and make recommendations for improved policy and process
Analyze IT requirements and provide objective advice on the use of new IT security offerings
Stay up-to-date on information technology and cybersecurity trends and standards
Other IT Security-related duties as required
Capable of identifying, evaluating and mitigating significant risks within an enterprise.
Strong working experience with Microsoft Office Suite.
Strong oral and written communication skills and the ability to work well with people from many different disciplines with varying degrees of technical experience.
Possess strong analytical skills attention to detail.
Ability to prioritize assignments while working on multiple projects
Ability to work independently and proactively to meet assigned objectives
Flexible with the ability to multi-task, effectively prioritize and work under pressure
Basic project management
Design, implement, administer, support and maintain cybersecurity technology systems (Endpoint Protection, IDS/IPS, Web and Email Security, SIEM, Multi-Factor Authentication, Network Access Controls, DLP, etc.)
Analyze, report and respond to security alerts within the various IT technologies and global locations
Proactively remediate information technology security threats as a member of the security team
Assist in the designing, documenting, architecting and implementing IT security measures and controls
Provide support through ‘Threat Hunting' against anomalous behavior within the enterprise. Correlates activity across assets (endpoint, network, apps) and environments to identify patterns of anomalous activity
Conducts log-based and endpoint-based threat detection to detect and protect against threats coming from multiple sources
Threat mitigation; malicious code detection, response and prevention; operating system security oversight
Minimum Qualifications:
Bachelor's degree in Information Security, Computer Science, or a related field; equivalent experience may be considered.
5+ years of progressive experience in cybersecurity and IT, including hands-on security operations, threat detection, or engineering.
5+ years of experience in SIEM Administration, endpoint protection, vulnerability management tools, and security automation.
5+ years of experience of network and application security, threat actor tactics (MITRE ATT&CK), and incident response frameworks.
5+ years of experience working in regulated environments or with industry frameworks (e.g., NIST, ISO 27001, CIS, or CMMC).
Preferred Qualifications:
IT Security Certification, specifically GSEC, CEH, CISSO, CISA or CISSP, GCIA, OSCP and ITIL
SDLC, and understand application security.
Containerization and Development Security Operations
Benefits that make life better:
Comprehensive Healthcare
401(k) with 100% company match; up to 5% vested
Paid Time Off starting on day one
Bonus opportunities
Health- & Dependent Care Flexible Spending Accounts
Short- & Long-Term Disability
Life & AD&D Insurance
Learning & Training opportunities
Raising the Standard of Excellence since 1911
With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers' missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us.
Inclusivity Is Our Standard
It is StandardAero's policy to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.
Auto-ApplyIT Support
Information technology analyst job in Gatlinburg, TN
Entry Level
IT SUPPORT TECH
The IT SUPPORT TECH position supports technology hardware and software for our employees and throughout the attractions. Ripley's is seeking a high energy individual who is willing to grow with our company. Customer service is the key to success in this role, in which excellent communication and computer technical skills are required. Candidates should love the attractions industry.
The Information Technology Support Tech is responsible for the setup and maintenance of computer equipment and software, which includes point of sale (POS) registers, printers, tablets, phones, laptops/desktop hardware and peripherals. The candidate will support multiple applications and devices using Microsoft Windows, Office suites, POS system and retail inventory control software, and cell phones. The IT Tech works closely with the Point-of-Sale team, Database Administrator, System Administrators, and Network Manager to achieve the company's goals. This position requires excellent communication, interpersonal, and follow-up skills. Training will be provided as needed. Hours will vary and will include evenings, weekends, and holidays as needed. This position will require occasional travel and on-call support. This position is onsite.
Role Specific Requirements:
Keen attention to detail.
Highly self-motivated.
Excellent customer service skills.
Good oral communication skills.
Good interpersonal skills.
Ability to solve and troubleshoot issues under pressure.
Able to effectively manage the day-to-day issues along with project work.
Ability to prioritize and manage multiple projects/issues.
Key Job Responsibilities:
Configure and support hardware/software for personnel computers, POS systems, and kiosks.
Configure and support cell phones.
Manage helpdesk queue and assigned helpdesk tickets.
Create documentation for the setup/configuration of applicable systems, processes, and user support.
Deploy and manage Advanced Endpoint Protection on computers.
Administer and maintain Active Directory user & computer accounts.
Ability to lift 50 pounds.
Other job duties may be assigned.
Experience:
Working knowledge of Windows 10.
Working knowledge of PC hardware with the ability to diagnose problems and repair computers.
Working knowledge of iOS and Android for mobile devices.
Experience installing/supporting Office 365 and other productivity applications.
Experience with Active Directory user and group management.
Knowledge of KACE, systems management software, a plus.
Knowledge of group policy is a plus.
Auto-ApplyIT Support
Information technology analyst job in Gatlinburg, TN
Entry Level
IT SUPPORT TECH
The IT SUPPORT TECH position supports technology hardware and software for our employees and throughout the attractions. Ripley's is seeking a high energy individual who is willing to grow with our company. Customer service is the key to success in this role, in which excellent communication and computer technical skills are required. Candidates should love the attractions industry.
The Information Technology Support Tech is responsible for the setup and maintenance of computer equipment and software, which includes point of sale (POS) registers, printers, tablets, phones, laptops/desktop hardware and peripherals. The candidate will support multiple applications and devices using Microsoft Windows, Office suites, POS system and retail inventory control software, and cell phones. The IT Tech works closely with the Point-of-Sale team, Database Administrator, System Administrators, and Network Manager to achieve the company's goals. This position requires excellent communication, interpersonal, and follow-up skills. Training will be provided as needed. Hours will vary and will include evenings, weekends, and holidays as needed. This position will require occasional travel and on-call support. This position is onsite.
Role Specific Requirements:
Keen attention to detail.
Highly self-motivated.
Excellent customer service skills.
Good oral communication skills.
Good interpersonal skills.
Ability to solve and troubleshoot issues under pressure.
Able to effectively manage the day-to-day issues along with project work.
Ability to prioritize and manage multiple projects/issues.
Key Job Responsibilities:
Configure and support hardware/software for personnel computers, POS systems, and kiosks.
Configure and support cell phones.
Manage helpdesk queue and assigned helpdesk tickets.
Create documentation for the setup/configuration of applicable systems, processes, and user support.
Deploy and manage Advanced Endpoint Protection on computers.
Administer and maintain Active Directory user & computer accounts.
Ability to lift 50 pounds.
Other job duties may be assigned.
Experience:
Working knowledge of Windows 10.
Working knowledge of PC hardware with the ability to diagnose problems and repair computers.
Working knowledge of iOS and Android for mobile devices.
Experience installing/supporting Office 365 and other productivity applications.
Experience with Active Directory user and group management.
Knowledge of KACE, systems management software, a plus.
Knowledge of group policy is a plus.
Auto-ApplyENG- Lifecycle Systems Engineer (17803)
Information technology analyst job in Oak Ridge, TN
Job Title: ENG- Lifecycle Systems Engineer Career Level From: Associate Career Level To: Senior Specialist Job Specialty: Core Engineering What You'll Do The Lifecycle Systems Engineering (LSE) will implement Systems and Requirements Engineering principles for Y-12 site activities including production processes, infrastructure projects, and programmatic support to NSE and NNSA programs as follows:
* Serve as the Systems Engineering technical authority, implementing life cycle systems engineering practices as per ISO-15288, ISO-29148, DOE 413.3-1, and INCOSE for their assigned systems, structures, and projects.
* Support all phases of systems engineering as required by the project/program from concept, planning, design, execution, integration, testing, and into operations with lifecycle support.
* Lead and be a member of cross functional teams (CFT) with the fundamental role of implementing a Requirements Engineering Management structure as the CFT plans, executes, and verifies turnover readiness.
* Facilitate the creation and approval of systems and requirements management deliverables such as Functional & Operational Requirement Documents, System Requirement Documents, Project Scoping Documents, Analysis of Alternatives, Operational Concepts and various others.
* Use a requirement management software suite to trace and manage requirements, provide requirements gap analyses at critical project milestones or stage gates, and confirm closure of requirement verifications at project completion.
* Provide Digital Engineering solutions using software tools when applicable, based upon project size and complexity: Vitec Genesys and Cameo Model Based Systems Engineering, IBM DOORS (Classic and Next Generation), Flex SIM, Extend Sim modeling & simulation tools, Model Center.
* Select LSE's may support Digital Transformation activity with Y-12 and/or the NSE and developing procedures and guidance for various tools and departmental process.
What You Can Expect
* Meaningful work and unique opportunities to support missions vital to national and global security
* Top-notch, dedicated colleagues
* Generous pay and benefits with a stable organization
* Career advancement and professional development programs
* Work-life balance fostered through flexible work options and wellness initiatives
Minimum Job Requirements
* Bachelor of Science in Engineering/Physical Science [Chemistry, Physics, or related] from an Engineering Accreditation Commission (EAC) Accreditation Board of Engineering and Technology (ABET) accredited program in the United States or designated equivalents from Canada or Mexico, the Washington Accord, or the list of substantially equivalent as documented by ABET. OR MS in Engineering /Physical science. OR PhD in Engineering /Physical science.
* There is a minimum Grade Point Average (GPA) requirement up to 4 years post-graduation at time of offer and confirmed by transcript. Beyond four years from graduation, engineering experience will supersede GPA as a requirement for hire.
* 3.0/4.0 minimum cumulative GPA for Bachelor degree
* 3.3 minimum cumulative GPA for Master degree
* 3.5 minimum cumulative GPA for PhD
* This posting seeks candidates of various levels of technical experience to account for a variety of candidate education, skills, and relevant experience.
Preferred Job Requirements
Internship or experience within an engineering, manufacturing, or similar technical environment.
Software / Technical Skills:
* High level proficiency with Microsoft Office Suite, especially Word and Excel, and Adobe Acrobat.
* Strong technical writing and editing skills.
* DOORS electronic Requirements Management System
* Genesys, Cameo, FlexSIM, Extend Sim Model Based System Engineering
Interpersonal / Soft Skills:
* Demonstrated initiative and ability to work independently and manage competing priorities.
* Strong analytical ability and creative problem-solving skills.
* Exceptional organizational and time-management skills, with a high level of attention to detail.
* Excellent written and verbal communication skills.
* Collaborative, adaptable team player with excellent accountability, ownership, interpersonal, and communication skills.
Why Y-12?
You get #morethanajob. We encourage employees to achieve a healthy personal balance among home, work and the community. One of the ways we embrace work-life balance is by offering flexible work arrangements that provide alternatives to the traditional workweek, while still meeting business needs. Top talent and personal commitment mean more to our success than any other factors, so we reward our people with the kinds of benefits that make a positive difference in the quality of their lives. Benefits such as: medical plan, prescription drug plan, vision plan, dental plan, employer matched 401(k) savings plan, disability coverage, education reimbursement and many more. Want to stay healthy and fit but hate the cost of a gym membership? Take advantage of one of our onsite workout facilities and eat healthy in our onsite cafeterias. Much more than a workplace, at Y-12, you can build a career that lasts a lifetime.
Notes
The minimum education and experience for the lowest career level in the job posting range are listed under Minimum Job Requirements. Successful candidates hired into a higher career level than the minimum in the range must meet the requirements listed in the job leveling charts for the career level into which they are being hired.
If a range of Career Levels is posted, i.e., Senior Associate to Senior Specialist, internal applicants already in one of the Career Levels would come across at their current Career Level. Internal applicants currently in a lower level Career Level would move to the lowest posted Career Level.
Requires a Q clearance; however all qualified candidates will be considered regardless of their current clearance status. The ability to obtain and maintain a Department of Energy Q clearance is required.
This position may require entry into the Material Access Areas (MAA) and participation in the Human Reliability Program (10 C.F.R. Part 712), which requires successful competition of a DOE counterintelligence evaluation and may include a counterintelligence-scope polygraph examination.
This position may be categorized as a "designated position" identified by 10 C.F.R. Part 709, requiring successful completion of a DOE counterintelligence evaluation that may include a counterintelligence-scope polygraph examination.
CNS is a drug-free workplace. Candidates accepting a job offer will be required to pass a pre-placement physical, drug screening and background investigation. As an employee, you may be required to receive and maintain a security clearance from the United States Department of Energy in order to meet eligibility requirements for access to sensitive information or matter. U.S. citizenship is a requirement for security clearance applicants. All employees are subject to being randomly selected for drug testing without advance notification.
CNS is an equal opportunity employer. All qualified applicants will receive consideration for employment based on merit and without regard to race, color, religion, sex, sexual orientation, national origin, protected veteran status or disability.
I&C Systems Engineer
Information technology analyst job in Oak Ridge, TN
X-energy LLC conducts a thorough recruiting process and will never issue offers without interview to discuss qualifications and responsibilities. All applications will be submitted via our company career page,
*************************
. We will never ask you to provide payment information as part of the recruiting process. If anyone claiming to represent X-energy directs you in a manner otherwise, please contact us at
***************************
.
Job Description
This role is responsible for supporting design implementation of instrumentation and controls (I&C) system through detailed design, build and testing of the I&C according to the design requirements. This role performs I&C design for process systems (controls, instrumentation, data collection, electro-mechanical, automation & robotics, connectivity).
Job Profile Tasks/Responsibilities:
Perform I&C design for process systems (controls, instrumentation, data collection, electro-mechanical, automation & robotics, connectivity).
Process instrumentation design, specification, and procurement oversight.
Control Systems for pumps, valves, heat exchangers, etc. to improve the functionality of the client's plant.
Develop control logic narratives, control logic diagrams, and control logic schematic diagrams.
Develop panel wiring and interconnect cabling diagrams.
Create or oversee the development of human machine interface (HMI) screens.
Develop specifications for Programmable Logic Control (PLC) or Distributed Control systems (DCS) and components and instrumentation. Develop control logic code and implementation on PLCs/DCS.
Author I&C system hardware descriptions including requirements, functional specifications, and I&C system architecture descriptions.
Develops troubleshooting plans and failure mode analysis documents to support design reviews.
Author factory acceptance test procedures.
Write guidance for instrument checking, calibration, and testing.
Develop instrument check, calibration, and testing program.
Participate in system Process Hazards Analysis.
Collaborate in planning, scheduling, and organization of detailed phases of I&C engineering work.
Collaborate in the technical oversight and direction of external design teams (architectural or engineering firms) or internal design teams (mechanical engineers, designers, analysts).
Facilitate and assist in the assessment of customer needs and captures requirements and functions of the I&C design for process systems.
Execute I&C design assignments with clear and specified objectives; utilizes conventional specification and/or Interface Control Documents and plans.
Recommend process system design alterations and enhancements to improve quality of products and/or procedures from a construction, commissioning, operations, maintenance, and/or decommissioning perspective.
Leads reviews and presentations for internal company design reviews and customer design reviews regarding I&C process systems design.
Preparation and review of design change packages and design calculations (e.g., load flow, short circuit, protective device coordination, etc.) in accordance with company policies and procedures.
Assist Project management leadership in developing detailed schedules and resolving planning issues for I&C design activities.
Lead Systems Engineering and project engineering processes including configuration management, requirements management and interface management for an I&C system.
Support Supply Chain activities related to procurement of products and services for an I&C system.
Organize engineering efforts in assigned areas between specialty and other engineering groups or disciplines, with the client, suppliers, contractors, or other groups as required.
Maintain professional demeanor and behavior at all times in all forms of communication.
Perform other duties as assigned by manager.
Job Profile Minimum Qualifications:
Bachelor's degree in engineering or related degree from an accredited institution. A master's degree in engineering or related field may be in lieu of two years of experience, a PH.D in lieu of three years' experience.
Typically, fifteen years of experience in an I&C system development role for a Level V, 10 years for a Level IV and 5 plus years for a Level III.
Previous experience at X-energy exceeding performance standards may be in lieu of years of experience.
Experience working with nuclear instrumentation and control systems.
Experience with Systems Engineering.
Location: 151 Lafayette Drive, Suite 300, Oak Ridge, TN
Work Site Expectations: 5 days a week in office
Travel: 10%
Hours: 8:00am-5:00pm, Mon-Fri
Compensation
As required by Maryland and other applicable state law, X Energy, LLC (X-energy) lists the expected compensation range for a publicly advertised job opportunity based upon the job requirements (e.g. education/training, experience, skill sets, etc.). Individual candidates who meet the job requirements for the posted position will be offered a salary within this range based on their respective levels of education/training, experience, and other qualifications unique to them. Salary ranges may vary based on the specific office location and region referenced in the posting to take into consideration differences in cost of living and may not be reflective of all regions. Please note that compensation ranges listed for US job postings reflect base salary only and do not include benefits or other incentives.
A reasonable estimate for this position at the level of experience required is:
Level III: $88,125 - $146, 875 / Level IV: $104,025 - $173,375 / Level V: $122,550 - $204,250
Position Job Classification
Full time - Exempt
Benefits
X Energy, LLC offers a robust benefits package that includes a 401K plan with an employer match, Medical/Dental /Vision Insurance, Life and Disability Insurance, Paid Time Off, and a Tuition Reimbursement/Professional Development policy that supports the continuing education of our employees.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
X Energy, LLC participates in E-Verify. Please visit the links below for more information about E-Verify and the protection of your Right to Work.
Right To Work Link: If you have the right to work, don't let anyone take it away (e-verify.gov)
E-Verify Participation Link: E-Verify Participation Poster English and Spanish
Auto-ApplyHelp Desk Analyst
Information technology analyst job in Knoxville, TN
Corporate Office - Knoxville, TN
Who Are We?
Altar'd State is a rapidly growing women's fashion brand with more than 120 boutiques in 38 states. We offer a place of respite and a distinctive shopping experience with the latest fashion finds, the most sought-after accessories, as well as charming home décor and gifts.
Our Mission
“Stand Out. For Good”. At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.
The Role
The Help Desk Analyst is the primary point of contact for technical and operational support issues identified by our stores, home office, and distribution center organizations. Help Desk Analysts track all support issues, resolve issues, and follow up on all escalations. This individual works closely with the rest of the IT department to ensure system uptime and prompt resolution to all issues. This individual will also be part of future technology projects.
Primary Responsibilities
Answer all calls for help either by phone, chat, email, or portal entry using ticketing platform
Manage and prioritize central ticketing queue to ensure timely resolution of issues
Perform troubleshooting through diagnostic techniques for retail stores, distribution centers, and home office locations
Walk Guest through problem solving process
Determine the best solution based on issues and details provided by Guests
Install, modify, and repair computer hardware and software
Facilitate and direct resolution with on site technicians or vendors as needed
Provide accurate information on IT products or services
Follow up and update Guest on status of issues
Maintain the highest level of guest service
Record events, problems and resolution in logs
Identify and escalate situations requiring urgent attention
Writing and editing technical documentation
Additional special projects as assigned
Skills and Abilities
Exceptional time management, facilitation, and organizational skills
Strong interpersonal skills and excellent verbal and written communication skills
Customer oriented and cool under pressure
Problem solving mindset
Experience with any system support ticketing platform
Experience with installing, configuring, administering and troubleshooting a wide range of desktop hardware and software
Experience with troubleshooting printers, scanner and various other peripherals
Knowledge of networking hardware including routers, switches and VPN appliances
Retail industry experience
Education and Experience
CompTIA A+ certification or ability to earn certification within 1 year of employment
Associate's degree in a technology focused area
1-2 years in a customer service focused role
Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition:
#73 in Fortune 100 Best Companies to Work For 2023
#4 in Fortune Best Workplaces in Retail™ 2022
#93 in Best Workplaces for Millennials™ 2023
#34 in Fortune Best Workplaces for Women™ 2022
Auto-ApplyFall 2025 IT Developer Internship
Information technology analyst job in Knoxville, TN
Corporate Office - Knoxville, TN
Who Are We?
Altar'd State is a rapidly growing women's fashion brand with more than 130+ locations throughout the country across five brands. We are a place of respite for the modern-day woman and offer a distinctive shopping experience with the latest fashion finds, the most sought-after clothing and accessories and delightful home decor. STAND OUT for good, Inc includes a portfolio of brands: Altar'd State, Tullabee, AS Revival, and Vow'd all driven by optimism, artistry and giving back.
Our Mission
“Stand Out. For Good”. At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.
The IT Developer Intern will have the opportunity to gain fantastic hands-on experience and build your resume with corporate mentorship and exposure to the field of software development, data science, and IT. The Developer Intern will work with the IT Development Team to help maintain and update in-house applications, work on production support tickets, and contribute to the department's new technology initiatives. To excel in this role, it's essential to have a solid understanding of software development, as well as a strong interest in information technology. Additionally, a willingness to learn, adapt, and solve complex IT challenges is highly valuable in this role.
Key Responsibilities
Assist the development team with updates, bug fixes, and enhancements to applications written in C# and VB, using the .NET Framework.
Support the writing and optimization of SQL queries, particularly for internal reporting and data migration projects.
Contribute to pipeline work in the Google Cloud environment, leveraging BigQuery and other cloud services.
Collaborate with team members to improve application performance, fix issues, and contribute to various development tasks.
Work cross-functionally with other areas of the business, contributing to priority transformation initiatives
Participate in team meetings and contribute to brainstorming sessions, gaining exposure to the full software development lifecycle.
Requirements
Currently enrolled as a Junior or Senior in a Bachelor's degree program in Computer Science, Software Engineering, Information Systems, or a related field.
Strong understanding of programming principles and object-oriented programming concepts.
Positive attitude and eagerness to learn
Excellent communications skills and able to succeed in a team environment
Strong blend of analytical and creative problem-solving skills
Detail-oriented with the ability to work independently.
Preferred Qualifications
Experience in developing using C# and VB.
Familiarity with SQL, preferably with experience writing stored procedures.
Knowledge of Google Cloud Platform services, specifically Cloud Data Fusion for ETL/ELT pipeline development, Cloud Composer for workflow orchestration, and BigQuery for data storage.
Previous retail experience or exposure to the industry preferred
Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition:
#73 in Fortune 100 Best Companies to Work For 2023
#4 in Fortune Best Workplaces in Retail™ 2022
#93 in Best Workplaces for Millennials™ 2023
#34 in Fortune Best Workplaces for Women™ 2022
Auto-ApplySystems Integrator
Information technology analyst job in Knoxville, TN
MTI - Panel / Panel Build
is not eligible for recruiting or sourcing by outside parties.
Disclaimer: Be cautious and only respond to emails from our “mesainc.com” domain. We will never ask for sensitive information, such as bank account details, SSN, etc., via email. If you receive any communication asking for such information, it is not from Mesa. For any concerns, or to verify the authenticity of a message, please contact us through our official channels.
Mesa Technologies, Inc. seeks a Systems Integrator for our machine build group.
The ideal candidate will be responsible for completing the electrical design and control programs for custom automation as well as:
Must have background in the use of CAD design software and a wide array of PLC, HMI, robot, and machine vision software.
Must have a working knowledge of best design practices for design and operation of custom equipment.
It is preferred that applicants have experience working for a machine builder or automation provider.
Notice to External Search Firms: Mesa Associates, Inc. and its subsidiaries do not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Mesa Associates, Inc. Talent Acquisition engages with approved search firms directly for specific hiring needs.
IT Technologist
Information technology analyst job in Oak Ridge, TN
Job DescriptionIT Technologist Job Responsibilities:Primary responsibility is to provide user support and customer service, and includes the following:.
Core Tasks Desktop/Laptop Support (PC, Mac, Linux)
Loaner Laptop Loaner Mobile (with new Intune)
Email Support (Client (All)
Accounts and Access Support (UCAMS, RSA, MFA)
New UID Setups Entrust Support Communications (Mobile Phones, Tablets (GFE/BYOD)
Remote Support (Direct Access, GoCitrix, VPN)
Applications Support (SN Requests, Timetracker, RES, SF)
Networking Support (Devices, Troubleshooting)
Printer Support (Troubleshooting, Network Printer Requests)
Cyber Support (General knowledge)
Student/Intern Support (May-Sep)
Basic Qualifications:Minimum of one year of experience working in an Information Technology organization· Ability to handle and adapt to changing priorities and tasks while multitasking on various objectives· Friendly presence and helpful attitude, excellent interpersonal skills, and ability to work well with others in a team environment· Demonstrated proficiency in Microsoft Office and Windows-based applications.· Ability to communicate clearly to technical staff and end-users either in-person, over the phone, or in writing.· Willingness to share knowledge and mentor less-experienced personnel· Create and review Knowledge Base articles for the group· Ability to work with minimal direct supervision.· This position requires the ability to obtain and maintain a DOE clearance.
IT Specialist
Information technology analyst job in Oak Ridge, TN
Requisition Id 15653 We are hiring an IT Specialist to provide end user support across more than ten thousand Windows/Macintosh/Linux computers and mobile devices throughout ORNL! This position resides in the Client Support & Engineering Services group of the Digital Services Infrastructure & Operations division in the Information Technology Services Directorate at Oak Ridge National Laboratory (ORNL).
In this role, you will support ORNL's executive staff having tier-two computing issues. You will participate in the analysis, design, maintenance, and documentation of intermediate level information technology services for Windows, Macintosh and Linux computers throughout ORNL. Additionally, you'd lead IT technical programs impacting all ORNL staff including working across a broad variety of technology areas in an ITIL environment addressing incidents, problems, changes, and requests.
Responsibilities include resolving or addressing incidents or requests and serving as one of the main points of contact for ORNL IT services. These services include supporting: Operating systems; mobile devices (specifically iOS); E-Mail; Backup systems; Active Directory; software product updates; vulnerability resolution; and various support of other software products used on ORNL desktop systems.
Major Duties/Responsibilities:
* Respond to medium-scale technical issues without supervision, including, but not limited to, areas covering incident responses; networked computing systems; and computing instrument integration to scientific/research devices.
* Provide specialized services like the design of information technology computer needs for staff.
* Test and verify intermediate-level technology-based procedures and processes.
* Help plan, coordinate, manage, and maintain intermediate-sized projects under minimal direction or while serving as a project lead.
* Research new technologies and give training on them as needed.
* Support all aspects of mobile device related issues.
* Additional assignments may also be given.
* Deliver ORNL's mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote equal opportunity by fostering a respectful workplace - in how we treat one another, work together, and measure success.
Basic Qualifications:
* A BS degree in computer science, computer engineering, information technology, information systems, science, engineering, business, or a related discipline and a minimum of 2 to 4 years of aligned professional experience is required for consideration.
* Proven knowledge and experience supporting Linux, Macintosh and Windows platforms in an enterprise environment.
* Experience providing white glove support for executive staff.
Preferred Qualifications:
* Being able to visualize a problem or situation and to resolve it abstractly.
* In-depth knowledge of computing systems integration in a research environment.
* Friendly and helpful demeanor, able to professionally interact with anyone.
* Ability to identify and resolve technical issues working independently or as part of a team.
* Communicate effectively with technical staff and end-users.
* Working independently.
* Ability to function well in a fast-paced research environment, set priorities to accomplish multiple tasks within assigned timeframes, and adapt to constantly evolving needs.
* Experience resolving network issues.
* Experience with ITIL-based concepts.
* Ability to provide basic to intermediate support for Linux operating systems.
Special Requirements:
Visa sponsorship is not available for this position.
This position requires the ability to obtain and maintain an HSPD-12 PIV badge.
About ORNL:
As a U.S. Department of Energy (DOE) Office of Science national laboratory, ORNL has an impressive 80-year legacy of addressing the nation's most pressing challenges. Our team is made up of over 7,200 dedicated and innovative individuals! Our goal is to create an environment where a variety of perspectives and backgrounds are valued, ensuring ORNL is known as a top choice for employment. These principles are essential for supporting our broader mission to drive scientific breakthroughs and translate them into solutions for energy, environmental, and security challenges facing the nation.
ORNL offers competitive pay and benefits programs to attract and retain individuals who demonstrate exceptional work behaviors. The laboratory provides a range of employee benefits, including medical and retirement plans and flexible work hours, to support the well-being of you and your family.
Employee amenities such as on-site fitness, banking, and cafeteria facilities are also available for added convenience.
Other benefits include the following: Prescription Drug Plan, Dental Plan, Vision Plan, 401(k) Retirement Plan, Contributory Pension Plan, Life Insurance, Disability Benefits, Generous Vacation and Holidays, Parental Leave, Legal Insurance with Identity Theft Protection, Employee Assistance Plan, Flexible Spending Accounts, Health Savings Accounts, Wellness Programs, Educational Assistance, Relocation Assistance, and Employee Discounts.
If you have difficulty using the online application system or need an accommodation to apply due to a disability, please email: ***********************.
#LI-CS1
This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired.
We accept Word (.doc, .docx), Adobe (unsecured .pdf), Rich Text Format (.rtf), and HTML (.htm, .html) up to 5MB in size. Resumes from third party vendors will not be accepted; these resumes will be deleted and the candidates submitted will not be considered for employment.
ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. UT-Battelle is an E-Verify employer.
Nearest Major Market: Knoxville
Fall 2025 IT Infrastructure Intern
Information technology analyst job in Knoxville, TN
Corporate Office - Knoxville, TN
Who Are We?
Altar'd State is a rapidly growing women's fashion brand with 150+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world.
Our Mission
"Stand Out. For Good". At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.
We are seeking a motivated and detail-oriented IT Infrastructure Intern to join our team.This role provides hands-on experience working with servers, networks, and enterprise systems while supporting day-to-day IT operations. The ideal candidate is eager to learn, proactive in problem-solving, and passionate about building a career in IT infrastructure and systems administration.
Key Responsibilities
Install, configure, and maintain servers, networks, and related infrastructure.
Monitor system performance, troubleshoot issues, and implement solutions.
Manage user accounts, permissions, and access rights in Active Directory and other systems.
Perform regular security monitoring to identify vulnerabilities and ensure data integrity.
Maintain and update documentation related to system configurations and procedures.
Provide technical support and guidance to end-users and IT staff.
Assist in administering backup and disaster recovery processes.
Apply system patches and updates regularly to ensure software and systems are secure.
Ensure compliance with internal IT policies and external regulations.
Collaborate with other departments and vendors to support technology projects.
Qualifications
Currently pursuing a degree in Information Technology, Computer Science, or a related field.
Basic understanding of networking concepts, operating systems, and system administration.
Familiarity with Windows Server, Active Directory, and virtualization is a plus.
Strong problem-solving and troubleshooting skills.
Excellent written and verbal communication skills.
Ability to work independently and as part of a team.
Eagerness to learn new technologies and adapt in a fast-paced environment.
What You'll Gain
Hands-on experience with enterprise-level IT infrastructure.
Exposure to system administration, cybersecurity, and compliance practices.
Opportunities to contribute to real-world IT projects.
Mentorship and training from experienced IT professionals.
A strong foundation for a future career in IT infrastructure or systems engineering.
Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition:
#73 in Fortune 100 Best Companies to Work For 2023
#4 in Fortune Best Workplaces in Retail™ 2022
#93 in Best Workplaces for Millennials™ 2023
#34 in Fortune Best Workplaces for Women™ 2022
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