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  • Digital Program Support Analyst

    Collabera 4.5company rating

    Information technology analyst job in Erie, PA

    Collabera is the largest minority-owned Information Technology (IT) staffing firm in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 10,000 professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but we are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for four consecutive years since 2012. With over forty offices globally and a presence in seven countries, Collabera provides staff augmentation, managed services and direct placement services to Global 2000 Corporations. Collabera is ranked amongst the top 10 IT staffing firms in the U.S., and for the past 24 years we have continued to grow rapidly year after year. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Job Details: Job Title: Digital Program Support Analyst Location: Erie, PA Duration: 1 year Essential Functions/Responsibilities: The Customer Response Systems Program Support will be an integral part of the customer issue management team. This individual will be responsible for supporting SalesForce Service Cloud operations & customer issue tracking processes. Key deliverables include ensuring the business processes are supported with the tools as well as leveraging technology to enable simplification of the process. Duties also include gathering program requirements and managing design and configuration of tool improvements. Scope encompasses defining specific process improvements in areas such as communications and dispatching. Individual will also lead managing SalesForce licenses, user training and ongoing support such as help desk. In this role you will interact within business processes focused on customer issue management, be involved in long-term planning, manage current complex issues within functional area of expertise, and contribute to the overall team strategy. Qualifications Qualifications/Requirements: • Bachelor's degree from an accredited four year university or college • Additional leadership and project management experience, leading complex cross-functional efforts • Strong IT aptitude Desired Characteristics: • Bachelors of Science degree preferred • SalesForce Advanced Admin & Developer certified • Operations and/or service experience a plus • Ability to lead in a matrix environment • Demonstrated success in working with cross-functional teams • Strong planning & presentation and written communication skills • Demonstrated ability to excel in all customer service areas • Strong oral and written communication skills • Strong interpersonal, collaboration and leadership skills • Working knowledge of logical and physical data modeling • Understanding of key interfaces between business processes and functions • Ability to simplify and clarify procedure requirements Additional Information To know more about this position, please contact: Ujjwal Mane ************ ****************************
    $68k-93k yearly est. Easy Apply 1d ago
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  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Information technology analyst job in Erie, PA

    Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
    $61k-87k yearly est. 20d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology analyst job in Erie, PA

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $68k-96k yearly est. 13d ago
  • Transportation Revenue System Specialist

    CDM Smith 4.8company rating

    Information technology analyst job in Erie, PA

    Works with and leads multi-disciplinary teams to help our customers design, test, implement, and oversee solutions for transportation revenue collection. The position will focus on design, procurement, development, testing, launch, operations, and oversight of road usage charging (RUC) and tolling pilots and programs, as well as emerging solutions such as integrated RUC and tolling systems, integrated in-vehicle and infrastructure-based technologies for revenue collection, and innovative business models for solution delivery. RUC systems include design, testing, training, and operations oversight for odometer data collection, automated vehicle-based data collection, back-office accounting and vehicle registry transaction systems, and customer support operations. Tolling systems include commercial back-office and customer back-end transaction processing for high-volume, interoperable toll collection systems. Examples of specific work tasks include: -Creating system designs and corresponding documentation for innovative transportation revenue collection systems, including pilot and operational RUC and tolling programs -Creating system requirements, business rules,s and use cases for transportation revenue systems procurement documentation -Overseeing vendor design, development, and implementation of revenue collection systems on behalf of client agencies -Supporting client procurements of system solutions. -Designing and overseeing testing and evaluation of revenue system solutions -Crafting and proposing policy and technical solutions to address client and stakeholder objectives and constraints -Authoring papers and memoranda that frame technical issues, including alternative solutions, trade-offs, and considerations -Managing tasks and projects, including scope, schedule, budget, and resource identification -Presenting findings and recommendations to working groups, task forces, legislative committees, other public bodies, and the public -Mentoring junior and mid-level staff in revenue collection systems -Supporting business development efforts and proposals in areas related to the above -Managing RUC and/or tolling projects **Job Title:** Transportation Revenue System Specialist **Group:** TSO **Employment Type:** Regular **Minimum Qualifications:** Bachelor's degree. 10 years of related experience. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. Equivalent additional directly related experience will be considered in lieu of a degree. **Preferred Qualifications:** -Direct experience designing, operating, or otherwise supporting innovative transportation revenue collection systems -Working understanding of top transportation public policy challenges facing U.S. federal, state, and local governments, including funding, technology, and energy -Excellent analytical skills, including stakeholder and political awareness, especially as relates to revenue collection systems -Fluency with financial analysis, including cost analysis of revenue collection systems -Understanding of transportation technology and innovation trends **EEO Statement:** We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. **Why CDM Smith?:** Check out this video and find out why our team loves to work here! (************************************************* **Join Us! CDM Smith - where amazing career journeys unfold.** Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family. Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world. **Job Site Location:** United States - Nationwide **Agency Disclaimer:** All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee. **Amount of Travel Required:** 10% **Assignment Category:** Fulltime-Regular **Visa Sponsorship Available:** No - We will not support sponsorship, i.e. H-1B or TN Visas for this position **Background Check and Drug Testing Information:** CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. **Pay Range Minimum:** $104,229 **Pay Range Maximum:** $182,374 **Additional Compensation:** All bonuses at CDM Smith are discretionary and may or may not apply to this position. **Work Location Options:** Hybrid Work Options may be considered for successful candidate. **Massachusetts Applicants:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $104.2k-182.4k yearly 60d+ ago
  • IT Specialist

    Kane Innovations Inc. 4.1company rating

    Information technology analyst job in Erie, PA

    Join the team behind one of the most innovative railing companies in the industry. We're a fast-growing, forward-thinking company known for delivering cutting-edge railing solutions as long with screens and detention products as well - and we're just getting started. As we scale, we're looking for an IT Support Specialist who's excited to grow with us, support a variety of systems, and help keep our company running as well as protect and bring innovation. ________________________________________ What You'll Be Doing: Troubleshoot and maintain PC. Support and manage Windows operating systems, both desktops and servers. Maintain a stable and secure network - routers, switches, firewalls, terminal servers, and all the cables in between. Keep printers, plotters, and other peripherals running. Administer and support: VMware, Hyper-V, NinjaRMM, Infor Visual ERP, SQL Server, and Microsoft 365 (O365). Support network security, firewalls, and mobile device management. Help build and maintain reports (SSRS) and use your basic programming skills (e.g. VBA) to streamline IT tasks. Assemble and deploy new PCs and assist in onboarding new employees. Occasionally hop on a scissor lift to run cabling or troubleshoot infrastructure issues. Collaborate with team members and support users across departments - great communication is key. ________________________________________ About Us: We're not your average manufacturing company. Our team designs and delivers modern railing systems across multiple markets and applications, blending functionality, safety, and aesthetics. We also create Screens, Detention, and Pre-Fabricated balcony products as well. Innovation is baked into everything we do - from product design to our tech stack. This is your chance to be part of a company that's evolving fast, values your input, and invests in both people and technology. ________________________________________ What You Bring to the Table: 3-5 years of experience in IT support, networking, and server administration. Strong working knowledge of Microsoft 365 tools and environments. Comfort with basic programming/scripting (e.g. VBA, PowerShell). Bonus points if you've worked with Infor Visual ERP. Ability to prioritize, communicate clearly, and follow through. Comfortable working independently - but also a great team player. Willingness to travel locally to our Kane, PA location weekly. Not afraid of heights: you're good with occasional work on lifts. ________________________________________ Education: Associate's degree in IT or related field preferred, but relevant experience is just as valuable. ________________________________________ Perks & Benefits: 401(k) + Matching Dental, Health, Vision, and Mental Health support FSA options Employee discounts Generous paid time off Life insurance Opportunities to grow, learn, and innovate ________________________________________ Next Steps: If you're looking for a role where no two days are the same, where your work directly supports a growing, product-diverse, and future-focused company, and where your ideas can help shape the next chapter - we'd love to meet you. Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Health insurance * Life insurance * Paid time off * Vision insurance Experience: * IT: 3 years (Required) License/Certification: * Driver's License (Required) Ability to Commute: * Erie, PA 16506 (Required) Work Location: In person
    $70k-97k yearly est. 7d ago
  • Integration Specialist

    Stark Tech 4.1company rating

    Information technology analyst job in Erie, PA

    Advance your career with the Stark Tech team. We'll shape your future together! Stark Tech is a total optimization provider of facilities and energy solutions. Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer energy-efficient equipment and support services, and provide building analytics to help customers meet sustainability goals. Our large-scale equipment converts waste to renewable natural gas, reducing greenhouse gas emissions. Additionally, we enhance the utility grid with microgrid and battery energy storage solutions, along with solar development consulting services. Join Stark Tech to be part of the future of energy transformation. What you can expect We believe your well-being and satisfaction are vital for a fulfilling career. We are gritty, employee, and customer focused. Here are some of the benefits we provide: * Paid Time Off & Holidays * 401(k) with employer match * Medical/Dental/Vision insurance * Health Savings Account (HSA) and Flexible Spending Account (FSA) * HSA employer contribution * Life and Disability insurance * Wellness Program (participation incentives) * Employee Assistance Program * Competitive pay * Career development How do you excel in this position The Integration Specialist serves a technical role within the Integration team, supporting other Integration Specialist in the design, configuration, and operation of building automation systems (BAS) and other low-voltage control sub-systems. This role provides support while developing technical skills, building industry knowledge, and working under the guidance of senior team members. What are we looking for: * Associates degree in Mechanical Engineering, Electronics, Electrical Engineering, Information Technology or equivalent. * Two (2) years of experience with mechanical and/or electrical engineering systems. * Demonstrated knowledge of the construction or HVAC industry. * Basic networking knowledge. * Demonstrated knowledge of control theory, automatic temperature controls, building automation systems and other building systems. * Demonstrated experience in the integration of low voltage building sub-systems using various industry protocols (i.e LON, BacNet, etc.). * Operating knowledge of Microsoft office software and working proficiency with handheld devices, such as Smartphones, iPads, etc. * Ability to communicate with customers and coworkers regarding inspection and service findings. Working with us Our fast-growing organization offers competitive pay, a positive work environment, and opportunities for career growth within the company. If you're a motivated individual with a sense of accountability, resiliency, and a dedication to providing exceptional customer service, we encourage you to get in touch with us. The advertised compensation range for this position represents what we believe, at the time of posting, to be competitive and acceptable by reviewing comprehensive market data to include industry, and roles of similar responsibility and level. Within the range, wage will be determined by several factors including candidate knowledge, job-related skills, experience, and relevant education or training.
    $90k-129k yearly est. 60d+ ago
  • Seasonal, Operations Technical Specialist

    H&R Block, Inc. 4.4company rating

    Information technology analyst job in Erie, PA

    Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned
    $56k-78k yearly est. Auto-Apply 5d ago
  • IT Technician

    Snaptitehose

    Information technology analyst job in Erie, PA

    Summary/Objection: The IT Technician will assist in providing technical support to employees across the organization by responding to helpdesk tickets, troubleshooting hardware and software issues, and supporting the day-to-day operation of computer systems. This role will provide hands-on experience delivering onsite IT assistance to users, maintaining workstations, and configuring hardware and software in a professional business environment. Requirements Essential Functions: Install, configure, and maintain computer systems, peripherals, and approved software to support daily business operations. Provide frontline technical support to end users by diagnosing and resolving hardware, software, internet, and basic network connectivity issues. Document all incidents, service requests, and resolutions accurately within the company's helpdesk/ticketing system. Provide onsite IT assistance to employees, ensuring timely and professional support across departments Additional Responsibilities: Assist with routine system maintenance tasks, including updates, patches, and basic performance checks. Support data backup processes and assist in verifying that company data can be restored when needed. Research emerging technologies, tools, and best practices that may improve system efficiency, security, or user experience. Assist with inventory management of IT equipment, including tracking hardware and preparing devices for deployment. Participate in IT projects and initiatives as assigned, gaining exposure to different areas of the IT environment. Follow established IT policies, procedures, and security standards to help protect company systems and data. Competencies: Proficiency in Windows and mac OS operating systems. Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN) Proficiency with Office 365, SharePoint, and database management. Knowledge of cybersecurity best practices and endpoint protection. Experience with asset management, software installation, and system upgrades. Excellent problem-solving skills and a proactive approach to troubleshooting. Strong communication and interpersonal skills with the ability to train and guide users. Strong organizational skills with the ability to prioritize multiple tasks effectively. Salary Description 45,000 - 48,000
    $34k-68k yearly est. 5d ago
  • IT Technician

    Snap-Tite Hose

    Information technology analyst job in Erie, PA

    Full-time Description Summary/Objection: The IT Technician will assist in providing technical support to employees across the organization by responding to helpdesk tickets, troubleshooting hardware and software issues, and supporting the day-to-day operation of computer systems. This role will provide hands-on experience delivering onsite IT assistance to users, maintaining workstations, and configuring hardware and software in a professional business environment. Requirements Essential Functions: Install, configure, and maintain computer systems, peripherals, and approved software to support daily business operations. Provide frontline technical support to end users by diagnosing and resolving hardware, software, internet, and basic network connectivity issues. Document all incidents, service requests, and resolutions accurately within the company's helpdesk/ticketing system. Provide onsite IT assistance to employees, ensuring timely and professional support across departments Additional Responsibilities: Assist with routine system maintenance tasks, including updates, patches, and basic performance checks. Support data backup processes and assist in verifying that company data can be restored when needed. Research emerging technologies, tools, and best practices that may improve system efficiency, security, or user experience. Assist with inventory management of IT equipment, including tracking hardware and preparing devices for deployment. Participate in IT projects and initiatives as assigned, gaining exposure to different areas of the IT environment. Follow established IT policies, procedures, and security standards to help protect company systems and data. Competencies: Proficiency in Windows and mac OS operating systems. Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN) Proficiency with Office 365, SharePoint, and database management. Knowledge of cybersecurity best practices and endpoint protection. Experience with asset management, software installation, and system upgrades. Excellent problem-solving skills and a proactive approach to troubleshooting. Strong communication and interpersonal skills with the ability to train and guide users. Strong organizational skills with the ability to prioritize multiple tasks effectively. Salary Description 45,000 - 48,000
    $34k-68k yearly est. 4d ago
  • ITS Student Technician

    Gannon University 4.4company rating

    Information technology analyst job in Erie, PA

    Career Readiness Learning Objectives: Communication - The Student Technician will communicate in a clear and organized manner. This competency covers the strong communication skills required to interact effectively with the Gannon community while providing technical support and following directions. Critical Thinking - The Student Technician will gather and analyze information from a diverse set of sources to make sound decisions and solve problems while supporting the technology needs of clients in person, over the phone, or via remote interaction with the client's computer. This competency relates to the ability to resolve IT support requests effectively, demonstrate resourcefulness, and independently tackle technical issues faced by the Gannon community. Part-Time IT Support Assistant This entry-level position offers a great opportunity to develop both technical and customer service skills in a supportive environment. Key Responsibilities: Provide first-level IT support to students, faculty, and staff via phone, email, and in person. Troubleshoot issues related to Wi-Fi, Internet access, FortiNAC scans, software, account issues and password resets. Use knowledge base articles to guide users through solutions. Accurately document all support interactions in the ticketing system. Maintain a clean workspace and assist with general office duties. Qualifications: Strong communication skills and a customer-first mindset. Ability to follow instructions and learn new systems. Minimum commitment of 10 hours per week; up to 20 hours available. Physical Demands Position requires sitting for the majority of the shift, typing, making and receiving phone calls to provide client support. Occasional lifting required (up to 50 lbs.) moving computers, delivering paper to copiers etc. Required Qualifications Current Gannon University undergraduate student in good academic standing. Familiarity with computers, software applications, Gannon educational software. Good communication skills. Active listener. Dependable and able to follow directions. Preferred Qualifications Experience working with users via phone calls.
    $53k-63k yearly est. 35d ago
  • Jr.IT Analyst

    Paradigminfotech

    Information technology analyst job in Erie, PA

    Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery. Job Description Should be local Need Jr.IT Analyst with PL/SQL and Java Thanks Ashok Sr.Lead/Recruiter ************ Additional Information Consultant Details: Full Name: Contact No: Email Id: Location: Availability: Work Authorization: Relocation: Total Experience: Rate: Skype ID:
    $32k-49k yearly est. 1d ago
  • Internship: Information Technology

    Logistics Plus 4.2company rating

    Information technology analyst job in Erie, PA

    We are looking for highly motivated college students who are eager to learn! All majors are welcome to apply. Interviews and Internships will be held in-person. Looking for proficiency in Excel, Word, and data entry. We require good communication skills, the ability to work in a fast-paced environment, and a willingness to learn! We have flexible hours starting 8am to 6pm Monday-Friday. Internships will be on site at our Headquarters in Erie's historic Union Station. The program will run from May to August, 2026. Any questions can be directed to ******************** Applications will be reviewed in January. Internship Summary: The IT Infrastructure Intern position will be an integral part of the IT Infrastructure and Systems team. Typically, there will be up to 6 facilities that will need constant monitoring and maintenance at designated intervals. Most of this work can be done on-site but will require some driving distance travel. Responsibilities: Document existing and future IT architecture and ensure scalability Implement Business Continuity for critical business operations Deploy and maintain physical endpoints (PCs, mobile devices, printers, APs, VOIP phones, etc.) Coordinate with headquarters on enterprise solutions and services Provide support for firewalls, switching and VLAN setups Coordinate across multiple departments to sustain client success Create scheduled maintenance and site recover plans Support headquarters with various user support and monitoring Qualifications Required Skills/Abilities: Hardware installations and software configurations Installation and maintenance of large wireless networks Competent in camera security and Access Controls Routine maintenance of various network environments The ability to self-manage and learn new technologies Troubleshooting skills over a wide range of IT Infrastructure Physical Requirements: Must be able to operate safely with lifts and ladders Use various hand tools to support hardware installations Carry equipment up to 50lbs
    $30k-38k yearly est. Easy Apply 10d ago
  • GI Locums

    All Star Healthcare Solutions 3.8company rating

    Information technology analyst job in Erie, PA

    All Star Healthcare Solutions is seeking a GI to assist with locums in Pennsylvania.Job details include: Coverage starts January 2026 On going 24 hr Call coverage & Rounding Friday to Friday coverage EMR: Epic BC/BE Must have active PA license All Star Healthcare Solutions benefits Competitive pay Malpractice coverage Full service agency Paid and coordinated travel services 24/7 professional and reliable service Dedicated, specialty specific consultants Member of NALTO Founded in 2003, All Star has grown into a full service, award winning staffing company with more than 22 years of proven success. Today, we serve 450,000+ providers and facilities nationwide. Here, it's not just about covering shifts it's about building lasting partnerships and supporting careers that are happier, healthier, and more rewarding.
    $58k-82k yearly est. 3d ago
  • Senior IT Analyst

    Erie Insurance 4.6company rating

    Information technology analyst job in Erie, PA

    Erie Indemnity Company d/b/a Erie Insurance seeks a Senior IT Analyst in Erie, PA, responsible for driving transformational change involving complex new business or technical processes. Duties may be performed involving one or more of the following disciplines: Business, Data, Business Intelligence, Security, Quality, User Experience, and/or Production Control. Specific duties include: (i) development and introduction of new vendor partners or providers and introduction of new technology; (ii) implement changes that will impact a significant number of stakeholders across the organization and will present challenges in complexity or deadlines; (iii) support software delivery of strategic platforms and IT System; (iv) collaborate with others across the business and IT, at all levels, to strengthen team and develop industry leading technology solutions (v) analyze the highest level and most complex business, technical process, system and/or technical problems; (vi) conduct research, generate comparisons, draw conclusions, make recommendations and validate solutions to effect transformational change; (vii) ensure actions are aligned to enterprise strategies; (viii) provide insight to assist in business or technical direction (ix) serve as a discipline lead and participate in steering committees; (x) collaborate across multiple teams to drive analysis management processes (i.e., business, quality, experience, system); (xi) provide practice, discipline and technical guidance; (xii) develop and maintain relationships with other practice owners and discipline leads to ensure consistency; (xiii) participate in the execution and implementation of solutions; and (xiv) effectively communicate with customers, team members or other stakeholders to ensure successful outcomes. Must possess a bachelor's degree (or foreign equivalent) in Computer Science, Computer Engineering, Information Technology, Management Information Systems, or Business with a Computer Science concentration, plus five (5) years of experience in a Senior IT Analyst, IT Analyst, Programmer Analyst, Senior Business Analyst, Senior Associate Software Engineering or Senior Analyst role. Alternate requirements: an associate's degree (or foreign equivalent) in Computer Science, Computer Engineering, Information Technology, Management Information Systems, or Business with a Computer Science concentration, plus seven (7) years of experience in a Senior IT Analyst, IT Analyst, Programmer Analyst, Senior Business Analyst, Senior Associate Software Engineering or Senior Analyst role. The required experience must include five (5) years with each of the following: (i) Business IT analysis; (ii) Business IT requirements gathering; and (iii) software development lifecycle. Experience can be concurrent. Apply at: ************************************** #LI-DNI Erie Insurance is an Equal Opportunity Employer
    $74k-93k yearly est. 60d+ ago
  • Security Systems Integrator-Erie

    Berkshire Systems Group 3.9company rating

    Information technology analyst job in Erie, PA

    Requirements What You Bring: Strong technical knowledge with an electronics background. At least 2 years' experience with Security System installations and proficiency in hardware/software/network troubleshooting. Fundamental technology certification such as Access 101, Video Surveillance 101, Networking Fundamentals, etc. At least 2 manufacturer's certifications from companies like Panasonic, Bosch, Crestron, Telecor, etc. Experience in commissioning, testing system operations, and meticulous completion of documentation. Intermediate level network and cloud-based system knowledge. Ability to interpret and apply manufacturer documentation, engineered site drawings, copes of work, and matrices of operations. Proficiency in working at heights using lifts & ladders. Solid customer service and communication skills. Impeccable organizational and prioritizing skills within a professional setting. Demonstrated leadership and mentorship capabilities. Industry certifications such as IPVM, ASIS, ESA, NICET, CompTIA, AVIXA, etc. are advantageous. Physical Requirements: Physical Fitness: Ability to ascend/descend ladders and stairs, and access elevated areas to inspect system components installed at various heights. Ability to stand for extended periods, bend, twist, reach, stoop, kneel, or crouch frequently. Hand dexterity to manipulate and handle materials. Capability to lift up to 50 pounds daily; heavier lifting with mechanical assistance or team support. Mobility: Comfort and safety in navigating tight spaces, crawl spaces, attics, and other installation areas. Vision: Visual acuity in at least one eye of 20/40 or better without corrective lenses, or over 20/70 combined vision with corrective lenses; ability to distinguish colors. Note: The physical requirements listed above are representative but not exhaustive of the job demands. What We Offer: Competitive starting wages Paid Time Off in the first year (prorated based on start date) Holiday pay from day one Group Medical Insurance with two plan options Dental Insurance with two plan options Vision Insurance Retirement plan with company match Wellness Program Paid Community Service Opportunities (Meals on Wheels, Blood Drives, Food Banks) At Berkshire Systems Group, Inc., we are committed to our Behavioral Standards which provides an environment of mutual respect and is the basis for providing equal employment opportunities available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by municipal/state/federal law. Berkshire Systems Group, Inc. celebrates and supports the diversity among our teammates and believes it contributes to our success as a company.
    $82k-111k yearly est. 7d ago
  • IT Support Technician

    Acutec Precision Aerospace 3.2company rating

    Information technology analyst job in Meadville, PA

    The duties of the IT Support Technician L1 include troubleshooting and diagnosing computer hardware and software issues, setting up computers and assisting employees and customers with IT-related problems. Essential Duties and Responsibilities Installing and configuring hardware and software components to ensure usability. Troubleshooting hardware and software issues. Repairing or replacing damaged hardware. Installing and upgrading software to ensure security at the user level. Performing tests and evaluations of new software and hardware. Providing support to users and being the first point of contact for issues. Establishing good relationships with all departments and colleagues. Managing technical documentation. Key Roles First level of support for hardware and software issues. Complete network terminations and maintain IDF cabinets. Assist others on IT team with project completion. Work with vendors to troubleshoot hardware/software issues. Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Experience Requirements High school diploma or general education degree (GED), and at least two years related experience and training; or equivalent combination of education and experience. Required Knowledge and Skills: Problem Solving Presenting Technical Information Process Improvement Software Maintenance Software testing Basic Networking Skills Cable Termination Vendor relationships Physical Demands The IT Support Technician L1 will have to spend long hours sitting and using office equipment and computers, which can cause muscle strain. The IT Support Technician L1 will have to do some lifting of computer equipment, supplies and materials from time to time.
    $42k-73k yearly est. 47d ago
  • IT Technician Job Details | Nestle Operational Services Worldwide SA

    Nestle International 4.8company rating

    Information technology analyst job in Dunkirk, NY

    Driven by integrity and united by the people-and-pet bond, we find strong purpose in the work we do and an even greater joy in those we get to work alongside. Together, we harness the expertise of our long-standing tradition of excellence to embrace possibility and continuously push to do what's never been done before in pet care. Discover your purpose and fuel your passions when you bring your love of pets to a team that prides itself on the power of togetherness-We are Proudly Connected. Purely Driven. Position Summary As an Information Technology Technician, you'll maintain the reliability and functionality of in-house computer hardware and software systems for the facility including the factory floor and administrative offices. You will coordinate the deployment, installation, upgrades, and de-installation of desktop hardware and software to meet the needs of the business. You'll provide support for plant floor systems while resolving users' requests related to computer hardware and software issues. * Install, configure, performance tune, administer, and troubleshoot all in-house, computer-related hardware and software. * Comply with company data backup, disaster recovery, software licensing, security, and authorization policies. * Contribute analytical and technical expertise regarding in-house, computer-related hardware and plant/business information technology. * Promote cost effective, high-performance computer technology that supports continuous improvement for productivity and efficiency. * Maintain accurate inventory of computer-related hardware and software assets. * Provide analytical, technical, and developmental expertise to support existing and future plant computer-related hardware, plant floor data collection systems, and business information systems. * Perform root cause analysis, troubleshooting, and formulate corrective actions. Requirements * High school diploma or equivalent with 2+ years related information systems/information technology experience OR * 2-year technical degree The approximate pay range for this position is $49,000 to $70,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestlé Careers (nestlejobs.com) It is our business imperative to remain a very inclusive workplace. To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home. The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: **************. This position is not eligible for Visa Sponsorship. Review our applicant privacy notice before applying at *********************************** Job Requisition: 381563 Driven by integrity and united by the people-and-pet bond, we find strong purpose in the work we do and an even greater joy in those we get to work alongside. Together, we harness the expertise of our long-standing tradition of excellence to embrace possibility and continuously push to do what's never been done before in pet care. Discover your purpose and fuel your passions when you bring your love of pets to a team that prides itself on the power of togetherness-We are Proudly Connected. Purely Driven. Position Summary As an Information Technology Technician, you'll maintain the reliability and functionality of in-house computer hardware and software systems for the facility including the factory floor and administrative offices. You will coordinate the deployment, installation, upgrades, and de-installation of desktop hardware and software to meet the needs of the business. You'll provide support for plant floor systems while resolving users' requests related to computer hardware and software issues. * Install, configure, performance tune, administer, and troubleshoot all in-house, computer-related hardware and software. * Comply with company data backup, disaster recovery, software licensing, security, and authorization policies. * Contribute analytical and technical expertise regarding in-house, computer-related hardware and plant/business information technology. * Promote cost effective, high-performance computer technology that supports continuous improvement for productivity and efficiency. * Maintain accurate inventory of computer-related hardware and software assets. * Provide analytical, technical, and developmental expertise to support existing and future plant computer-related hardware, plant floor data collection systems, and business information systems. * Perform root cause analysis, troubleshooting, and formulate corrective actions. Requirements * High school diploma or equivalent with 2+ years related information systems/information technology experience OR * 2-year technical degree The approximate pay range for this position is $49,000 to $70,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestlé Careers (nestlejobs.com) It is our business imperative to remain a very inclusive workplace. To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home. The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: **************. This position is not eligible for Visa Sponsorship. Review our applicant privacy notice before applying at *********************************** Job Requisition: 381563 Dunkirk, NY, US, 14048 Dunkirk, NY, US, 14048
    $49k-70k yearly 4d ago
  • Solutions System Engineer

    Wabtec Corporation 4.5company rating

    Information technology analyst job in Erie, PA

    The Integrated Solutions organization within Digital Electronics is responsible for ensuring Wabtec products and external systems work together as a solution that reliably achieves customer objectives. This is accomplished by working across business units within Digital Electronics to understand and document the solution requirements, establish, and document interface points, flow down requirements, and validate the final solution. The Solutions Systems Engineer for DE's Integrated Solutions team will be responsible for the solution stewardship from concept development to solution level requirements and their flow down, Solution platform and architecture. Will lead in developing the technology road maps at the solution level, lead in development of robust engineered solutions for the railroad industry with highly cohesive and loosely coupled internal and external constituent systems meeting the customer requirements with a strong FPY. Duties and Responsibilities: The Solutions Systems Engineer will collaborate and work closely with the individual product's systems engineering team members and be responsible for * Reviewing Customer requirements or request for information (RFI) or requests for proposal (RFP) to elicit the solution level requirements * Developing the solution concept and architecture that aligns with the customer request, working with the constituent product teams * Being a consultant through the individual constituent product's concept development and reviews, estimation process and schedule/plan development * Technical responses to RFP/RFIs through the pre-contract phase * Creating Solution level requirements agnostic to the project, their flow down and traceability through the constituent products and their subsystems * Solution architecture and design agnostic to the project * Interface development and/or management for the various interfaces between the internal constituent products as well as the external products/systems. * Being a consultant through the individual constituent product's detail design and development process * Patterning with the integration test engineers to drive the Solution Integration Test plan and procedures * Solution Architecture and Design Change management through the business change management processes. * Partnering with the individual constituent product teams in field testing and field monitoring of the solutions at the customer * Providing technical leadership for all technology issue resolution that might arise across functional teams in assigned work streams * Lead the efforts in generating the customer requirement compliance matrices * Remain current in the state of art within own technical specialty for new products introduction activity, performance improvements, cost reductions and problem resolutions * Identify technical risks of design and implementation of new solutions and applications, and help define mitigation for the risks * Act as a technical mentor and coach to the other engineers across the DE organization to help build a strong pipeline of talent * Closely work with the senior management on organizational initiatives around culture and speed, embrace the initiatives to become the change agent and act as a role model for the other engineers * Evaluate and protect the intellectual property Minimum Qualifications: * Bachelor's Degree in Engineering, Mathematics or Computer Science from an accredited college or university (Master's Degree strongly preferred) * Minimum of 7 years of experience in a Systems Engineering role. * Strong analytical and problem-solving skills. * Proven ability to work in a cross-functional, global environment. * Willingness and ability to travel domestically and internationally. Knowledge, Skills and Abilities: * Broad railroad experience pertaining to locomotive technologies, operations and operating practices of the railroads, and broad skill areas related to hardware, software, mechanical design as well as communications and infrastructure * Deep technical understanding of the Digital Electronics Product Portfolio * Systems design, operations, and integration experience * Locomotive Systems Design Experience. * Railroad Industry Experience. * Experience working with Requirements Management Tools such as ELM, Doors, Doors Next Gen etc. * Self-starter with the ability to lead with minimum supervision. * Strong oral and written communication skills. * Strong interpersonal and leadership skills. Qualifications Additional Information Our job titles may span more than one career level. The salary rate for this role is currently $89100-126900 The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include annual bonus, if eligible. What could you accomplish in a place that puts People First? At Wabtec, it's not just about a job - it's about the impact you make. When our people come together, we're Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you're ready to revolutionize how the world moves for future generations, Wabtec is the place for you. Who are we? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it's freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together - are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We're lifelong learners, obsessed with better. Learn more at ******************* Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We're building a culture where leadership, inclusion and your unique perspective fuel progress. We're proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know - we've got you.
    $89.1k-126.9k yearly Auto-Apply 31d ago
  • Digital Program Support Analyst

    Collabera 4.5company rating

    Information technology analyst job in Erie, PA

    Collabera is the largest minority-owned Information Technology (IT) staffing firm in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 10,000 professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but we are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for four consecutive years since 2012. With over forty offices globally and a presence in seven countries, Collabera provides staff augmentation, managed services and direct placement services to Global 2000 Corporations. Collabera is ranked amongst the top 10 IT staffing firms in the U.S., and for the past 24 years we have continued to grow rapidly year after year. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Job Details: Job Title: Digital Program Support Analyst Location: Erie, PA Duration: 1 year Essential Functions/Responsibilities: The Customer Response Systems Program Support will be an integral part of the customer issue management team. This individual will be responsible for supporting SalesForce Service Cloud operations & customer issue tracking processes. Key deliverables include ensuring the business processes are supported with the tools as well as leveraging technology to enable simplification of the process. Duties also include gathering program requirements and managing design and configuration of tool improvements. Scope encompasses defining specific process improvements in areas such as communications and dispatching. Individual will also lead managing SalesForce licenses, user training and ongoing support such as help desk. In this role you will interact within business processes focused on customer issue management, be involved in long-term planning, manage current complex issues within functional area of expertise, and contribute to the overall team strategy. Qualifications Qualifications/Requirements: • Bachelor's degree from an accredited four year university or college • Additional leadership and project management experience, leading complex cross-functional efforts • Strong IT aptitude Desired Characteristics: • Bachelors of Science degree preferred • SalesForce Advanced Admin & Developer certified • Operations and/or service experience a plus • Ability to lead in a matrix environment • Demonstrated success in working with cross-functional teams • Strong planning & presentation and written communication skills • Demonstrated ability to excel in all customer service areas • Strong oral and written communication skills • Strong interpersonal, collaboration and leadership skills • Working knowledge of logical and physical data modeling • Understanding of key interfaces between business processes and functions • Ability to simplify and clarify procedure requirements Additional Information To know more about this position, please contact: Ujjwal Mane ************ ****************************
    $68k-93k yearly est. Easy Apply 60d+ ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology analyst job in Jamestown, PA

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $67k-96k yearly est. 13d ago

Learn more about information technology analyst jobs

How much does an information technology analyst earn in Millcreek, PA?

The average information technology analyst in Millcreek, PA earns between $63,000 and $115,000 annually. This compares to the national average information technology analyst range of $62,000 to $111,000.

Average information technology analyst salary in Millcreek, PA

$85,000
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