Information technology analyst jobs in Moreno Valley, CA - 936 jobs

People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities. Apply today! What our team members are saying: Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY This position is responsible for ensuring that the Bank's Security operations and preventive controls are managed and maintained in accordance with established Information Security policies, standards and procedures, published regulations and industry best practices. Primarily responsible for the constant review of vendor security controls in comparison with policies and industry frameworks, risk assessments, determination of control gaps and their remediation. ESSENTIAL FUNCTIONS Performs vendor security risk assessments to determine inherent risk on proposed projects and assesses vendor security controls to determine residual risk. Evaluates the potential exposure to application security risks and threats based on industry security frameworks and recommends appropriate mitigation. Assesses security practices including Information Security governance, Identity and access control, Incident monitoring and response, Vulnerability assessment and Penetration tests, Network Security and Endpoint Security, among others. Acts as liaison with Third Party Risk Management, Information Technology and business department Relationship Managers related to vendor risk assessments. Reports information security risks and follows-up remediations. Remediates audit and regulatory findings and recommendations related to Information Security and Vendor Risk Management. QUALIFICATIONS Education: College degree in Information Technology or Information Security or equivalent; Security+, SSCP, CISSP, CISM or similar information security certifications preferred. Experience: Minimum two years of experience in Information Security Risk, Information Security Operations or Security Auditing. Proven experience on third-party risk management and vendor security assessments. Working knowledge of security practices such as Endpoint Security, Network Security, Security Operations and Security Governance required. Experience working with Vendor Risk Management (VRM) applications preferred. Skills/Ability: Proven ability to initiate and manage projects. Excellent communication and problem-solving skills. Strong inter-personal communication and collaboration skills. Self-starter, highly motivated, and able to work with general supervision. OTHER DETAILS $28.84 - $33.65 / hour Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus. Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k). Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy. Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law. Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster: Poster- English Poster- Spanish Poster- Chinese Traditional Poster- Chinese Simplified Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Part of an IT support team, answers incoming calls from customers and resolves technical issues, while ensuring a high level of customer service and maximizing productivity; handles ~ 60+calls/day with regard to all areas of IT infrastructure and applications, works with various internal support groups to escalate complex high priority/high impact issues, as well as ensure a high degree of customer service and customer focus ESSENTIAL JOB FUNCTIONS: Answers and resolves inbound incidents at a large corporate help desk, efficiently and professionally, in a high volume call center environment that operates 5 days a week. Manages the resolution of inbound incidents; balancing the need for customer service and issue resolution with the constraints of a call handle time goal. Translates complex, technical concepts into easy to understand language to assist non-technically oriented customers. Demonstrates a highly developed sense of integrity and commitment to customer satisfaction. Diagnoses hardware, software, printing, and network connectivity issues including LAN, WAN, WLAN and VPN access in a Windows 7 environment, offering a variety of level 1 solutions over the phone. Using remote control tools assists customers when needed. Troubleshoots corporate applications with the use of a Knowledge Base and assign issues to the appropriate support group as needed; provides feedback on technical documentation for publication in Knowledge Base. Monitors the help desk queue and ensures tickets are resolved before the exceeded target completion date/time, or to the customer's satisfaction. Accurately, quickly, and typing efficiently records all interactions with customers in an incident management tracking tool. Anticipates customer needs and proactively identifies solutions. Meets or exceeds statistical metrics regarding; ticket and call quality (accuracy), first call resolution, schedule adherence, and call handle time. Adheres to policies and procedures regarding the safeguarding of protected information, such as personal health information (PHI/PII) and access to corporate systems. Escalates high priority, high impact issues to the internal support teams. Adheres to a strongly regimented schedule (start/end times, lunches, breaks, off phone time, etc.). SUPPLEMENTAL JOB FUNCTIONS: Performs additional duties as directed. EDUCATION & EXPERIENCE REQUIRED: BA/BS degree, preferably in Computer Science, or equivalent experience is preferred 3+ years of related Technical Support, Help Desk, or Service Desk experience in an IT setting Experience working with a knowledge base or knowledge tool Experience using and supporting IP phone systems Experience troubleshooting remote access tools (VPN) and general connectivity (LAN/WAN) issues by phone Experience with supporting Microsoft Office Suite (including Outlook) and handheld devices Experience in a large corporate environment KNOWLEDGE SKILLS & ABILITIES: Working knowledge of Active Directory Ability to demonstrate strong knowledge and experience supporting Microsoft Windows 7 and Office 2010 Able to work in a team oriented, collaborative environment with a strong customer service focus Able to be self-motivated and directed, to effectively prioritize and execute task in a high pressure environment Able to build rapport with a variety of personality types and users at all levels Able to communicate to and work with senior management and end users Strong working knowledge of remote access security techniques and products Email architecture, services and protocols, Outlook configurations Citrix, VPN Client and Web Familiarity with Blackberry, iPhone, Android, and air Card/hotspot mobile devices TCP/IP, internet, intranet, Cisco VPN and firewall technologies Exposure to or knowledge of ITIL practices Effective candidates will have shown at least two years of experience resolving technical issues over the phone, demonstrated troubleshooting and technical ability, and an ability to effectively communicate technical solutions to non-technical customers.

Job Description Our client is seeking a senior-level IT Audit & Compliance Analyst to play a hands-on role supporting IT audits, regulatory compliance, and risk management initiatives. This is a visible position that partners closely with auditors, IT leadership, and business stakeholders to ensure controls are operating effectively and compliance requirements are met. If you enjoy being in the details, working directly with the business, and driving accountability, this role offers meaningful ownership and impact. As part of our process after applying, you may receive an invitation from our AI Recruiter Avery for a short conversation that lets you share more about your background beyond your resume. For questions, contact . Location: Onsite 5 days a week in Santa Ana, CA Compensation: This job is expected to pay about $130k-$135k annually No Visa Sponsorship Available for this role. No C2C What You'll Do: Execute IT audits to evaluate the design and effectiveness of internal controls, security measures, and operational processes Perform SOX controls testing within a publicly traded environment and partner with auditors through walkthroughs, evidence collection, and remediation Support PCI DSS 4.0 compliance, including controls tied to the cardholder data environment and scope reduction efforts Conduct IT and third-party risk assessments to identify control gaps across systems, processes, and vendors Track, document, and report audit findings while driving remediation to timely closure in collaboration with IT and the business What Gets You the Job: 7 to 10 years of experience in IT audit, IT compliance, or IT risk management roles Strong hands-on experience with SOX controls, ITGCs, and audit testing methodologies Direct experience supporting PCI compliance, including CDE environments and related controls Excellent communication skills with the ability to work effectively with auditors, technical teams, and business stakeholders Experience with DLP controls, SAP environments, or formal IT risk frameworks is a strong plus Irvine Technology Corporation (ITC) connects top talent with exceptional opportunities in IT, Security, Engineering, and Design. From startups to Fortune 500s, we partner with leading companies nationwide. Our AI recruiter, Avery helps streamline the first step of your journey-so we can focus on what matters most: helping you grow. Join us. Let us ELEVATE your career! Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

About Monster Energy: Forget about blending in. That's not our style. We're the risk-takers, the trailblazers, the game-changers. We're not perfect, and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. But our drive is unrivaled, just like our athletes. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become along the way. We are much more than a brand here. We are a way of life, a mindset. Join us. A day in the life: Rev up your career as an IT Security Analyst II at Monster Energy, where you'll be on the frontlines of cyber defense! Your mission? Identify, track, and analyze cyber threats with the precision of a racing champion. Harness your technical and analytical skills to decode threat tactics, techniques, and procedures (TTPs), assessing impacts like a pro and effectively communicating your findings to management and stakeholders. Master the MITRE ATT&CK framework and stay ahead of the curve, adapting to the ever-evolving cyber landscape. Keep a keen eye on security tools like MS Defender, Red Canary, and BlueVoyant, tackling tickets, and neutralizing any threats that dare to challenge MEC. Get ready to protect and serve with Monster Energy's unstoppable spirit! The impact you'll make: * Threat Identification and Tracking potential threats such as malware or hacking attempts * Vulnerability Response Management using ServiceNow, MS Defender, Tenable.io * Participate in MDR/EDR actionable events and fine tuning alerts from 3rd party monitoring such as Red Canary and Blue Voyant * Work with the team and with 3rd parties to update and maintain rules associated with securing endpoints and identities * Ensure up-to-date documentation surrounding cyber security awareness, training, security events, incidents and all reported issues Who you are: * Key Competencies: * Oral and written communication skills * Learning skills * Customer service orientated * Problem analysis * Problem-solving * Adaptability * Planning and organizing * Attention to detail * Ability to multi-task and work in a fast paced environment * Preferred Requirements: * Bachelor's Degree in IT Cyber Security or related field * Experience with MS Windows 11, MS Office suite to include Word, Excel, and Powerpoint * Minimum 1 year of experience in MS Office Suite * Between 3-5 years of experience in Industry standards such as NIST Monster Energy provides a competitive total compensation. This position has an estimated annual salary of $78,750 - $105,000. The actual pay may vary depending on your skills, qualifications, experience, and work location.

About us LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns. To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company - with offices in New York City; Greenville, SC; and Huntington Beach, CA - is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare. Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth. Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care. About the role We are seeking an inquisitive and collaborative IT Governance, Risk and Compliance (GRC) Analyst to support the IT compliance programs supporting SOX and HIPAA across our technology stack, including in-house developed systems and third-party SaaS platforms. You will help maintain control readiness, perform testing and evidence collection, and support risk and vendor assessments for internally developed systems and SaaS applications. Core Responsibilities * Support SOX and HIPAA controls by helping design, document, and maintain ITGCs and operational controls * Maintain documentation such as control narratives, flowcharts, risk and control matrices, and evidence repositories * Assist remediation efforts by coordinating with IT and business teams, validating remediation evidence, and tracking closure of deficiencies * Perform risk assessments and gap analyses for IT systems that handle PHI and financial data * Automate and monitor controls through scheduled reviews, scripts, or tooling to reduce manual effort and improve coverage * Support audits and vendor reviews by preparing workpapers, answering auditor questions, and helping with vendor control questionnaires * Perform vendor and third-party assessments for SaaS providers ensuring appropriate controls are in place and evidenced

At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. Consider applying here, if you want to: Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to build a satisfying career. We offer competitive compensation and benefits packages for our Team Members. Oracle Cloud IT Functional Analyst II - Fusion OMThe IT Functional Analyst II will work within the IT Team to support the overall system/ network needs of Niagara's corporate office and plants. Essential Functions Trouble shooting daily operational system issues to define root cause and define temporary/permanent solutions Work with the business to understand and gather requirements, document requirements, determine design and approach, configure, and test various applications to deliver and support business needs Ability to work in fast paced, dynamic environment collaboratively with a cross-functional team and manage minor project implementations On-going analysis of the supply chain process to identify opportunities for process and system improvements, efficiency gains, and cost reduction through the use of various supply chain applications and data mining tools Organize, schedule and run meetings to identify supply chain opportunities and system needs Interacting with multiple departments including but not limited to IT, Accounting, Finance, Transportation, Customer Service, Planning, Distribution, and Production Documenting meeting minutes, action items, issues, and risks Gathering requirements, Documenting requirements, process flows, new functionality, and creation of SOP/training materials Training super and end users on new functionality and process changes Ability to plan, track, escalate, and deliver upon tasks and timelines assigned Available for 24/7 support (scheduled and off hours) Review system design approaches to ensure they fully meet the business requirements Write use cases, business rules, and other artifacts such as swim lane diagrams and activity flow diagrams to effectively articulate and represent business processes, desired outcomes, and requirements Produce key documents, both in written and presentation format Excellent problem solver with the ability to keep many driving factors and requirements in focus Monitor and improve process and technology and provide insights into overall status Strong communication and documentation skills, ability to communicate and interact at executive and junior levels Review system design approaches to ensure they fully meet the business requirements Write use cases, business rules, and other artifacts such as swim lane diagrams and activity flow diagrams to effectively articulate and represent business processes, desired outcomes, and requirements. Produce key documents, both in written and presentation format. Excellent problem solver with the ability to keep many driving factors and requirements in focus Monitor process and technology and provide insights into overall status Train business users on new process and functionality Strong communication and documentation skills, ability to communicate and interact at executive and junior levels End to end Project Management throughout the project lifecycle: including administration, planning, configuration, testing, training, implementation, support, and change management Trouble shooting systemic and operational system issues to define root cause and determine temporary/permanent solutions Work with application vendors to identify/resolve application defects Work with internal and external stakeholder to identify system enhancements and gaps to design and build a sustainable solution Guide other IT resources as needed Proactively identify and address defects/issues independently Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice. Additionally, the IT Analyst is expected to demonstrate: Analyze and develop solutions addressing customer needs Experience in Business Analysis Overall high degree of professionalism Strong team-oriented interpersonal skills including facilitation and the ability to effectively interface and work with a wide variety of people. Must work independently Strong analytical, problem-solving skills and critical thinking skills Ability to translate complex business needs into use case models Ability to manage multiple priorities and projects Strong written and verbal communication skills including the ability to provide detail documentation of a technology incident Proficient computer skills (i.e. Microsoft Office, Outlook) Excellent interpersonal, communications and analysis skills, planning and organizational proficiency and good business judgment Ability to delivery effective and professional presentation to peers, management and other professionals within our field Qualifications Minimum Qualifications: 4-6 Years - Experience in Oracle ERP Cloud 4-6 Years - Experience managing projects *experience may include a combination of work experience and education Preferred Qualifications: 6-8 Years - Experience in Oracle ERP Cloud 6-8 Years - Experience managing projects *experience may include a combination of work experience and education Education Minimum Required: Bachelor's Degree in Computer Science or Engineering, related field, or equivalent work experience Preferred (Optimal Candidate): Master's Degree in Computer Science or Engineering, or related field or equivalent work experience Typical Compensation Range Pay Rate Type: Salary$100,464.14 - $145,673.02 / Yearly Benefits Our Total Rewards package is thoughtfully designed to support both you and your family: Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package. Paid Time Off for holidays, sick time, and vacation time Paid parental and caregiver leaves Medical, including virtual care options Dental Vision 401(k) with company match Health Savings Account with company match Flexible Spending Accounts Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc. Tuition reimbursement, college savings plan and scholarship opportunities And more! *********************************************** * *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws. Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.

Energy: Forget about blending in. That's not our style. We're the risk-takers, the trailblazers, the game-changers. We're not perfect, and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. But our drive is unrivaled, just like our athletes. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become along the way. We are much more than a brand here. We are a way of life, a mindset. Join us. A day in the life: Rev up your career as an IT Security Analyst II at Monster Energy, where you'll be on the frontlines of cyber defense! Your mission? Identify, track, and analyze cyber threats with the precision of a racing champion. Harness your technical and analytical skills to decode threat tactics, techniques, and procedures (TTPs), assessing impacts like a pro and effectively communicating your findings to management and stakeholders. Master the MITRE ATT&CK framework and stay ahead of the curve, adapting to the ever-evolving cyber landscape. Keep a keen eye on security tools like MS Defender, Red Canary, and BlueVoyant, tackling tickets, and neutralizing any threats that dare to challenge MEC. Get ready to protect and serve with Monster Energy's unstoppable spirit! The impact you'll make: Threat Identification and Tracking potential threats such as malware or hacking attempts Vulnerability Response Management using ServiceNow, MS Defender, Tenable.io Participate in MDR/EDR actionable events and fine tuning alerts from 3rd party monitoring such as Red Canary and Blue Voyant Work with the team and with 3rd parties to update and maintain rules associated with securing endpoints and identities Ensure up-to-date documentation surrounding cyber security awareness, training, security events, incidents and all reported issues Who you are: Key Competencies: Oral and written communication skills Learning skills Customer service orientated Problem analysis Problem-solving Adaptability Planning and organizing Attention to detail Ability to multi-task and work in a fast paced environment Preferred Requirements: Bachelor's Degree in IT Cyber Security or related field Experience with MS Windows 11, MS Office suite to include Word, Excel, and Powerpoint Minimum 1 year of experience in MS Office Suite Between 3-5 years of experience in Industry standards such as NIST Monster Energy provides a competitive total compensation. This position has an estimated annual salary of $78,750 - $105,000. The actual pay may vary depending on your skills, qualifications, experience, and work location.

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. We're actively seeking a talented Operational Support Analyst to join our Pacific Life Investments (PLI) Operations team in Newport Beach, CA. As a PLI Operational Support Analyst, you'll move Pacific Life, and your career, forward by working closely with team members to provide ongoing administration of our official documents for all PLI asset classes . You will fill an existing role that sits on a team of 6 people in the corporate division. Your colleagues will include fellow Operational Support Analysts and other PLI investment professionals. How you'll help us move forward: Document Management Ensure that loan documentation, collateral review, title insurance, loan closings, files and audits are managed and conducted consistent with both loan administration and firm policy and comply with government regulations. Responsible for activities such as imaging and indexing of files Process reconveyances, UCCs, and DocuSign requests The experience you will bring: 4-year undergraduate degree or equivalent experience 0-2 years of related experience in a Document Management role Excellent communication and interpersonal skills What will make you stand out: Skill with administering a Document Management platform You can be who you are. People come first here. We're committed to a diverse, equitable and inclusive workforce. Learn more about how we create a welcoming work environment through Diversity, Equity, and Inclusion at ******************** What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife. Benefits start Day 1. Your wellbeing is important. We're committed to providing flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and a Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation. #LI-RB1 Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $36.05 - $44.06 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: DESKSIDE Support Representative Distributed Client Services Location : New York,NY Duration: 12 months with possible extension. Job Description: · Candidates should be able to diagnose configure and install common applications and install/remove desktop PCs and monitors. · provide remote O365 on workstations and mobile devices which would include in Tune MDM application Remote take-over skills a plus. · Perform basic Deskside Services to include install, move, add, changes (IMAC), build, configuration, following provided scripts. Perform software support for low complexity problems / issues on Buyer or Customer personal computers. Provide Customer assistance with problem identification and resolution at the Customer's place of business for hardware or platform related issues. · Provide Deskside Support (software break/fix support or related tasks) on limited complexity problems for platforms having Windows current - 4 generations of Windows Operating Systems or Apple current OS -1. Famil iarity with Microsoft Office Suite and other common software applications. Additional Information For more information, Please contact Shubham 97295-4595

Soroc is looking for an IT Analyst on contract for one of our banking clients in Toronto. Client : Banking sector Duration: 6 months renwable Rate: $25/hr on T4 or $30/hr on Incorp As a IT Administration Analyst, you will join our bank's Technology department to provide support for technology products or applications to new hires as well as existing bank employees. You will be responsible for provisioning access for our employees across various lines of businesses and provide assistance to end users as a live chat agent. Must Have Skills/Experience: Technical Operations & Access Management * Hands-on experience with technology operations, especially access provisioning, Active Directory, ServiceNow, and Azure. * Ability to integrate systems, manage user access, and leverage technology to support business objectives. Troubleshooting & Analytical Support Skills * Strong ability to analyze and resolve end-user incidents, investigate root causes, and understand upstream/downstream impacts. * Experience with monitoring issues, documenting incidents, escalating when required, and recommending long-term solutions to improve user satisfaction. Customer Service & Communication Skills * Proven capability in handling live chat and email support, managing demanding end users, and providing timely updates. * Excellent communication, responsiveness, and multitasking skills while maintaining professional service standards. How you'll succeed * Leveraging Technology - Become a technology expert. Collaborate with other product teams to integrate data and functionality to progress the organizations strategic direction. * Access Provisioning & Live Chat: - Complete access provisioning tasks in a timely manner while ensuring quality. Acting as the primary point of contact for service requests and delivering excellent service standards and advice to end users for their inquiries, follow-up, and other service-related issues. * Team Participation - Actively engage with technical, product and business teams. Collaborate with appropriate technology partners to implement solutions. * Analysis & Support: You have knowledge of and experience with monitoring and investigating common end user problems to assist in providing related resolutions. Makes recommendations for long term solutions with an aim towards increasing end user satisfaction. You can perform analysis of end user identified incidents, problems, and understand the upstream and downstream impact to product workflow. * Troubleshooting Skills: Analyze, maintain and recommends updates to written documentation on each escalated incident and/or contact; responds to end users; escalates incidents that cannot be resolved to the next level of support as required by documented procedures/policies. * Communication & Multitasking Skills: Provide quick updates and guidance to end user on service requests. You are highly responsive with short turnaround times and can handle demanding end users. Handling inbound chats and emails in a professional manner.

(1) Critical business need for the role: • To provide production support for PAS - Prior Authorization System application which is a critical business application as part of the PAS SSMO team. This includes incident management, availability management, problem management, capacity management for PAS and also coordination across multiple applications, data management and with PA Ops team. (2) Significant contributions of role: • Incident management, availability management, problem management, capacity management for PAS and also coordination across multiple applications, data management and with PA Ops team. Monitor correspondence flow to ensure those are in compliance with CMS and do not result in IREs. (3) Impact to business if not filled: • Impact to the NPS scores, potential impact to the Member and agent experiences (4) Primary purpose of role: cost savings, revenue generating, compliance requirement, other (describe): • Cost Avoidance What Project/Projects will the candidate be working on while on assignment? PAS - Prior Authorization System Is this person a sole contributor or part of a team? If so, please describe the team? (Name of team, size of team, etc.) Part of the PAS SSMO team. What are the top 5-10 responsibilities for this position? (Please be detailed as to what the candidate is expected to do or complete on a daily basis) 1. Coordination across multiple applications 2. Monitor Correspondences workflow to ensure those are in compliance with CMS regulations. 3. Incident Management 4. Problem Management 5. Availability Management 6. Quality Management Thanks and Regards, -- Madhavi Singh Last Word Consulting Inc. Contact: ************* - Ext. 405| | Fax: ************* Additional Information All your information will be kept confidential according to EEO guidelines.

Job Title Sr. IT Business Applications Specialist Travel No Job Purpose In the role of Sr. IT Business Applications Specialist, you will oversee the system administration aspects of the business applications that are used by the company. Primary functions will include day to day application administration activities, application performance tuning and maintenance (service packs and upgrades), user provisioning, application support, and segregation of duties reporting. The role will also play a supporting role with both cross-functional, project-based initiatives and implementations of new functionality related to IT Business Applications. Key Responsibilities Administer systems supported by the IT Business Applications. These systems include both proprietary and commercial. Manage end users issues and education requests Maintain system metrics to track trends in usage and data integrity Identify usage problems and craft functional (for end users) and technical communication plans to remedy issues Review, establish and maintain complex user roles, security, profiles, workflow rules, etc. Work with management in analyzing problems, providing solutions, or recommending corrective action and implementing solutions Work with vendor partners and design optimal solutions for integration and complex functionality Work with internal key-stakeholders to take advantage of all that our systems offer Experience with IT change control processes Must possess outstanding customer service skills Must possess excellent analytical and problem-solving skills working with/resolving both user and technical issues Must be able to work independently, with minimal supervision, or as part of a team, under tight timeframes While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business. Qualifications 4-6 years of experience functioning as an administrator/developer Other Responsibilities Excellent verbal and written communication skills to provide training and one on one support end users Excellent documentation skills Ability to multitask with multiple projects and helpdesk requests. Skills and Knowledge Required BS/BA required or equivalent experience Large implementations with over 400+ users in a global environment is a plus Experience with Licensing applications and process is a plus Experience with web applications such as IIS and Apache is a plus SharePoint Experience (Enterprise Portal) is a plus Understanding of Powershell and DB scripting is a plus Kofax, Inc. is an Equal Opportunity Employer M/F/Disability/Vets

This recruitment is open on a continuous basis until filled and will establish an eligibility list that will expire on November 12, 2026. This is a continuous recruitment and interested applicants should submit their application as soon as possible. This recruitment may close at any time without notice. The Information Technology Team at the City of Irvine is seeking a skilled Information Technology Specialist II - Senior Firewall Engineer to join a cross-functional team dedicated to maintaining a secure and high-performance firewall infrastructure. This role involves managing enterprise-grade firewalls, monitoring and responding to security incidents, and staying up to date on firewall policies. The ideal candidate will have expertise in Palo Alto Networks and in-depth knowledge of network protocols, Public Key Infrastructure, and cloud-based firewall security. Your Impact * Manage enterprise-grade firewalls across on-premises, cloud, and hybrid environments. * Develop and maintain firewall rules, policies, and configurations to ensure optimal security and performance. * Monitor firewall logs, alerts, and threat intelligence feeds to detect and respond to security incidents. * Define and enforce security policies related to access control, segmentation, VPN, and intrusion prevention. * Continuously review and optimize firewall policies to align with industry best practices and regulatory requirements (e.g., NIST, CIS, CJIS). * Work with the SOC team to investigate and remediate security events involving firewall traffic. * Participate in an On-Call rotation and may involve evening and weekend support as needed. * Ensure firewall infrastructure maintains high availability and performance. * Work closely with infrastructure and application teams to ensure secure connectivity and application security. * Stay updated on the latest firewall technologies, AI technologies, zero-trust network architectures, and evolving cyber threats. * Find additional information in the Information Technology Specialist II job description. Minimum Qualifications * Bachelor degree in Computer Science or closely related field and five (5) years of information technology experience, with one of those years acting in a lead or expert capacity performing a variety of progressively responsible technical or analytical tasks for computer systems or services in one or more functional area or a closely related or emerging information technology field or any combination of education and experience that provides equivalent knowledge, skills, and abilities. Best Fit * Expert knowledge of Palo Alto Networks firewalls, including but not limited to Panorama, Prisma Access, GlobalProtect VPN, and Threat Prevention. * Strong understanding of firewall rule management, security zones, NAT, and application-layer filtering. * In-depth knowledge of network protocols and Public Key Infrastructure. * Knowledge of cloud-based firewall security, including Palo Alto Prisma Access, AWS/Azure firewalls, and hybrid cloud environments. * Strong analytical and problem-solving skills to assess firewall risks and implement effective solutions. * Ability to collaborate with cross-functional teams, including network engineers, security analysts, cloud architects, and application engineers. * Excellent verbal and written communication skills for documenting firewall policies, writing reports, and presenting security recommendations. * Oversee security projects from initiation to closure, ensuring alignment with organizational goals, risk management strategies, and compliance requirements. Your Team The Mission of the Employees of the City of Irvine is to create and maintain a community where people can live, work, and play in an environment that is safe, vibrant, and aesthetically pleasing. We are one team that exists to serve our community in the continual pursuit of a City that offers an exceptional quality of life. The City of Irvine's five values of Humility, Innovation, Empathy, Passion, and Integrity reflect the interests and needs of the community, and the level of service they expect and desire. We are One Irvine through embrace of a team-oriented approach by living our values every day. The Information Technology Division is an innovative and strategic to comprise skilled application developers, infrastructure engineers, technical experts, Geographical Information Systems (GIS) specialists, and contractors who collaborate to deliver dedicated to advancing services, strengthening partnerships, and addressing the evolving challenges of the cybersecurity landscape. Guided by the City's Strategic Technology Plan, the division focuses on delivering modern infrastructure, robust applications, and essential digital tools that enable a connected, efficient, and resilient 21st-century City. This dynamic team includes skilled application developers, infrastructure engineers, technical experts, Geographical Information Systems (GIS) specialists, and contractors who work collaboratively to provide reliable, secure, and innovative technology solutions that support the City's mission and community. Supplemental Information The Process The selection process will include an examination and conduct a background investigation prior to appointment which includes a Public Safety Polygraph exam. This recruitment may establish an eligibility list to fill future positions in similar and/or lower classifications within the organization. Equal Opportunity Employer The City of Irvine is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities. We encourage you to inform Human Resources at least two business days prior to the first phase of the selection process if you have a disability that may require an accommodation.

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position SummaryThis role requires a techno-functional business analyst who understands the complexities of our business processes and can collaborate with stakeholders to design and prototype CRM solutions that enhance both customer and partner experiences. You will work across one or many solution areas-including Consumer Solutions, Mortgage Solutions, Servicing Solutions, Payment Solutions, and Business Solutions-to ensure Salesforce enables frictionless experiences, efficient workflows, and scalable growth for GoodLeap's expanding ecosystem. This is a hybrid role reporting one day a week into the nearest tech hub. Essential Job Duties and Responsibilities: Document business processes, workflows, and solution designs that improve efficiency and drive seamless customer and partner interactions. Identify and recommend process improvements using Salesforce's low-code capabilities to better support GoodLeap's customers, lending partners, and contractor installers. Drive adoption of Salesforce capabilities that empower GoodLeap's customers and partners with streamlined, self-service experiences. Use Salesforce's low-code tools (e.g., Flows, Validation Rules, AI tools) to prototype solutions that enhance the experience for both customers and partners. Ensure that prototypes and solutions are scalable, secure, and aligned with GoodLeap's mission to provide seamless, customer-first financial services. Write SOQL/SOSL queries to investigate system data and test hypotheses, improving data-driven decision-making. Advocate for best practices in CRM data hygiene, automation, reporting, and partner/customer engagement. Troubleshoot Salesforce issues that impact critical customer and partner interactions, ensuring fast and effective resolution. Work with developers and admins to diagnose and resolve complex Salesforce issues Stay up to date with Salesforce platform updates, AI advancements, and industry trends to continuously enhance GoodLeap's CRM capabilities. Required Skills, Knowledge and Abilities: 5+ years of experience as a Solution Architect or Salesforce Analyst, focusing on both customer and partner solutions. Hands-on experience with Service Cloud and Sales Cloud. Basic understanding of software development practices and the software development lifecycle (SDLC). Strong understanding of Salesforce architecture, declarative tools, and data model. Ability to prototype solutions using low-code capabilities like Flows, Security model, and AI tools. Proficiency in querying Salesforce data (SOQL/SOSL) for analysis and troubleshooting. Experience supporting business teams with process optimization, automation, and reporting. Strong analytical, problem-solving, and communication skills. Salesforce certifications required for low-code and app-building solutions (e.g., Salesforce Administrator, Platform App Builder); AI-related certifications preferred. A basic understanding of API and systems integrations. Preferred Qualifications: Experience with Experience Cloud and MuleSoft, especially for partner portals and integrations. Background in green energy, financial services, mortgage, or payment solutions. Preferred experience with Salesforce Data Cloud and AgentForce. Bachelor's degree Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI.

Job Summary The Senior IT Compliance and Security Specialist is responsible for owning and advancing the organization's cybersecurity posture and regulatory compliance frameworks across enterprise systems and operations. This role leads the implementation, validation, and continuous improvement of security controls, vulnerability management practices, and risk mitigation initiatives, while also maintaining audit readiness and alignment wit frameworks such as NIST 800-171, CMMC Level 2, and applicable ITAR-related controls. This position operates as a senior level contributor with hands-on responsibility for both practical security execution and structured compliance governance. The role partners cross-functionally with IT, Quality, Operations, and external auditors to reduce real-world cyber risk, strengthen control effectiveness, and ensure the organization remains continuously audit-ready as it scales. Essential Job Functions Own the enterprise cybersecurity control environment by assessing, validating, and improving technical security controls across endpoints, networks, identity systems, applications, and cloud platforms. Lead vulnerability management processes including vulnerability scanning, prioritization, remediation tracking, validation, and reporting to reduce exposure to security threats. Partner with IT and operations to design and implement preventative security measures that strengthen system resilience, reduce operational risk, and improve security maturity. Maintain audit-ready compliance for applicable frameworks for NIST 800-171, CMMC Level 2, and ITAR-related controls, ensuring evidence is continuously documented, organized, and defensible. Act as internal owner for compliance assessments and third-party audits, coordinating evidence collection, gap tracking, remediation planning, and corrective actions through to closure. Evaluate security architecture, configurations, and operational practices to identify control gaps, systemic risks, and opportunities for continuous improvement. Support security incident preparedness activities including tabletop exercises, incident response documentation, post-incident analysis, and control improvement initiatives. Lead selection, implementation, and optimization of security tools and monitoring technologies (e.g., endpoint protection, vulnerability scanners, SIEM, access monitoring), ensuring tools are aligned with risk priorities and operational needs. Develop and maintain security and compliance policies, standards, procedures, and training materials that reinforce consistent execution and accountability across the organization. Track and report security risk indicators, control effectiveness metrics, audit readiness status, and remediation progress to leadership to support informed decision-making. Serve as the internal lead for the CMMC readiness initiative, coordinating directly with external assessors, managing readiness activities, and driving remediation toward compliance. Additional Duties Employees may be required to perform other related duties as assigned to meet business needs. Minimum Qualifications Bachelor's degree in Information Security, Information Technology, Computer Science, Engineering, or a related field; or equivalent combination of education and experience. Minimum of 5 years of progressive experience in cybersecurity, IT risk, compliance, or related technical security roles. Demonstrated experience supporting or leading audits or formal assessments in regulated or compliance-driven environments. Practical working knowledge of security controls, vulnerability management, and technical security operations. Experience documenting and maintaining compliance evidence and control documentation. Preferred Qualifications Professional certifications such as CISSP, CISM, CISA, CRISC, Security+, or similar. Experience with NIST 800-171, CMMC, ISO 27001, or similar security frameworks. Experience working in manufacturing, aerospace, defense, or regulated environments. Experience in ITAR-controlled environments or export-controlled data handling. Experience implementing or managing security tooling platforms (e.g., vulnerability scanners, endpoint protection, SIEM, IAM). Knowledge, Skills, and Abilities Strong understanding of cybersecurity principles, control frameworks, and risk management methodologies. Ability to assess technical systems and translate findings into actionable remediation plans. Knowledge of vulnerability management lifecycle and security monitoring practices. Ability to evaluate and optimize security tooling and technical controls. Strong documentation, evidence management, and audit support skills. Ability to communicate technical concepts effectively to both technical and non-technical stakeholders. Strong analytical, organizational, and prioritization skills. Ability to operate independently with sound judgement and minimal supervision. Strong collaboration skills across IT, Quality, Operations, and leadership teams. Physical Requirements Ability to sit for extended periods while working on a computer. Ability to occasionally lift and move materials up to 25 pounds. Ability to operate standard office equipment and computer systems. Ability to communicate effectively in person, by phone, and electronically. Work Environment Hybrid office and manufacturing environment. Moderate noise levels in certain operational areas. Exposure to typical office conditions including computer equipment and standard lighting. 50% travel to operating sites as needed.

Hi, Greetings Hope you are doing great! I would like to update you on an urgent open position with our esteemed client. Please go through the Job Description. Send me your updated resume and expected rate for the below position. Role: Immediate Hire Technology Analyst - Java/J2ee with Oracle/any other RDMS Duration: Full TIme Location: Irvine, CA Qualifications Basic • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • At least 2 years of experience in Information Technology Preferred • At least 2+ years of experience in Java, J2EE Skills • At least 2 year of experience in Struts, Hibernate and Spring Framework • At least 2 year of experience in Oracle/any other RDMS • Ability to quickly scale up on the domain and delivering highly efficient bug free code quickly. • To be able to design and develop using latest J2EE technologies, frameworks and latest development and testing tools. • At least 2+ years of experience in software development life cycle. • At least 2 years of experience in Project life cycle activities on development and maintenance projects. • At least 2 years of experience in Design and architecture. • Ability to work in team in diverse/ multiple stakeholder environment • Experience in Capital Markets domain is preferable but optional. • Strong Analytical skills • Experience and desire to work in a Global delivery environment • Strong verbal and written communication. • Demonstrated ability to grasp concepts and quickly come up the learning curve to implement new technologies • Knowledge on Data Analytics, Content Management preferred Qualifications • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. Additional Information All your information will be kept confidential according to EEO guidelines.

BioTec Dental Laboratory is seeking a knowledgeable and solutions-driven IT Administrator to oversee and maintain the company's technical infrastructure. This role is responsible for managing hardware, software, networks, security systems, and day-to-day technical support across the laboratory. The ideal candidate is detail-oriented, proactive, and experienced in supporting a fast-paced, high-precision environment where system uptime and data accuracy are essential. Key Responsibilities Systems & Network Administration Maintain, configure, and troubleshoot all computer systems, servers, LAN/WAN networks, printers, scanners, and specialized dental lab equipment. Manage user accounts, permissions, and access within various systems and applications. Monitor network performance and ensure reliability, security, and minimal downtime. Software & Application Support Install, update, and support dental lab software platforms (e.g., CAD/CAM systems, 3D printing interfaces, case management systems). Ensure integrations between lab software and client systems operate smoothly. Provide technical support and training to staff on hardware and software use. Cybersecurity & Data Protection Implement and maintain cybersecurity policies, firewall settings, antivirus software, and data encryption. Conduct routine backups and ensure proper storage, recovery, and protection of sensitive patient and client information. Monitor systems for security breaches, vulnerabilities, and unauthorized access. Equipment Management Maintain inventory of all IT assets and ensure timely upgrades or replacements. Coordinate repairs or vendor support for specialized dental equipment and technology. Support the setup and maintenance of 3D printers, milling machines, scanners, and related systems. IT Support & Troubleshooting Serve as the primary point of contact for all technical issues, providing timely resolution. Document processes, updates, troubleshooting steps, and system changes. Train new hires on equipment, systems access, and IT protocols.

Mariners Church is a biblically-centered, non-denominational church located in Southern California focused on inspiring people to follow Jesus and fearlessly change the world. Mariners is listed as one of the top 20 largest churches in America by Outreach Magazine. We are a community of ordinary people from all walks of life courageously trusting God to do the extraordinary. Simply put, we trust God to do what we can't-heal, transform, renew, forgive, provide and sustain. Through the redemption story of each believer, God is glorified, lives are changed and communities are impacted in a significant way. Come and be part of a new season of growth as Mariners Church responds to God's call in launching new congregations. Job Description Monitor and respond quickly to incoming requests related to IT issues Maintain computer systems and act as support if any system goes down. Responsible for PC's, Printers, Servers and related equipment (monitor, keyboard, mouse, hard drive, etc). Maintain user PCs, including upgrades and configuration as needed. Assist with onboarding of new users. Keep inventory of all equipment, software, and license users. Qualifications 3-5 years of system admin and/or helpdesk experience Working knowledge of computer systems, PC repair, and network management Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise. Ability to deploy, configure, and support operating systems on desktop and mobile Understanding and appreciation for information security within systems and user devices. Strong drive to provide excellent customer service and experience, with an awareness of prioritization of tasks, stakeholders, budget, and time. Additional Information All Mariners Church Staff: Love Jesus and call themselves Christians. Embrace a high biblical standard of personal conduct and lifestyle. Agree to and adhere to the church's statement of faith and leadership commitment. Attend Mariners Church. We believe the total combination of your pay, benefits, and opportunities aligned with your calling will ensure that you and your family are provided for. The following items are just a sample of the things we offer for full-time employment: Health insurance (medical, dental and vision) 403b Retirement Saving Plan Paid vacation Paid time off to serve Discounts at the Mariners Cafe and Bookstore Tuition discount for Mariners Church Preschool Opportunity to attend ministry events and conferences Working alongside a community of supportive, like-minded believers

Primary Purpose PRIMARY PURPOSE This position is responsible for installing and maintaining computer hardware and software; maintaining and installing local area network systems; and providing technical assistance and guidance to end users. JOB DESCRIPTION Installs, configures, tests, and maintains hardware and software including workstations, printers and other computer-related devices, and new and upgraded software. Develop scripts to distribute images and installation packages. Create, test, manage, troubleshoot and maintain operating system images for all platforms in production. Troubleshoots and resolves technical problems providing technical maintenance and repair support to end users. Manage out-of-warranty hardware repairs including recommendations of parts to be ordered. Directs more complex problems to higher level technical personnel and/or arranges for equipment service for major repairs. Maintains network systems and servers; installs and configures network software and interfaces at workstation level; maintains network security; configures software, user accounts, and web pages for District departments and personnel. Manages the phone system and main circuit; communicates with staff on phone requests and issues. Configures and test video conference equipment with Service Provider; schedules video conference for the District and for all other community colleges. Runs and monitors the daily production schedule and operates Enterprise Server Systems. Assists with Server installations and setups. Processes work requests and prioritizes tasks maintaining records of completed tasks. Create, test, manage, troubleshoot and maintain documentation including: checklists for image creation, driver versions per image, image updates in progress and required. Researches and determines appropriate need for workstation hardware, software, printer and copier; provides recommendations on the purchase of hardware, software and peripherals and maintains contact with technology vendors. Assures compliance with technical standards and software copyright laws; assures adherence to safety codes and regulations applicable to working with high voltage. Prepares and maintains a variety of records, logs and reports concerning work procedures, materials, parts, inventory and the repair and maintenance of equipment and software. Evaluate equipment to determine whether to repair in-house, send out, or surplus. Communicates with other departments and staff to determine their technology needs and provides solutions. Train team members in technical areas to improve skills. Develop, conduct and provide technical training and assistance for technical staff and end users; writes and updates technical and user documentation. Learns and applies emerging technologies and advances as necessary to perform duties in an efficient, organized, and timely manner. Deliver, assemble and install instructional media equipment; assure that multimedia systems are properly installed and functioning correctly. Performs a variety of skilled and technical duties related to the troubleshooting, repair and adjustment of multimedia systems and other computer equipment. Participate in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps; active assistance in the creation of a welcoming and inclusive work and educational environment; attend and participate in diversity, equity and inclusion trainings and events. Performs related duties as assigned. Essential Functions ESSENTIAL FUNCTIONS Examples of essential functions are interpreted as being descriptive and not restrictive in nature. Desirable Qualifications DESIRABLE QUALIFICATIONS Experience installing, configuring, and maintaining Windows and mac OS systems, mobile devices, and peripherals. Knowledge of networked environments, including LAN / WAN , basic security, and workstation-level configuration. Familiarity with video conferencing systems, multimedia equipment, and phone systems management. Ability to troubleshoot and repair hardware and software issues, including out-of-warranty equipment. Experience creating and maintaining system images, drivers, and documentation. Skill in using IT ticketing systems, managing work requests, and maintaining detailed logs and records. Experience providing technical training and support to staff and end users. Ability to research, evaluate, and recommend hardware, software, and technology solutions. Demonstrated commitment to diversity, equity, and inclusion, fostering an inclusive and welcoming environment. Strong communication skills. Problem-solving and organizational skills, with the ability to meet deadlines and prioritize tasks. Willingness to learn and apply emerging technologies to improve efficiency and support operations. The ability to address the needs of diverse student and/or employee populations. Prior experience in approaching work and interactions with colleagues and/or students in an equity minded manner. Ability to provide an inclusive and welcoming work/educational environment. Minimum Qualifications MINIMUM QUALIFICATIONS Two (2) years of college coursework in Computer Electronics, computer Sciences or a related field. Minimum of four (4) years' experience installing and maintaining hardware and software in a network environment. Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position. Work Schedule Monday - Friday, 8:00 am - 5:00 pm (Schedule and shift are subject to change in accordance with department needs.)