Information technology analyst jobs in Naperville, IL

Are you a skilled problem-solver who is always looking to sink your teeth into something new? A strong communicator who enjoys helping others? Clarity Technology Group, a Managed Service Provider comprised of a hard-working and close-knit team is searching for a new IT Services Technician. We maintain a flexible and relaxed office environment and work every day to exceed our clients' expectations. We offer comprehensive benefits to promote health and wellness among our staff. This is a hybrid position in Schaumburg, IL. We'll Provide: A collaborative work environment with the ability to learn about many different industries Salary of $55,000-65,000 Room for professional growth Robust benefits, including health, dental, and vision insurance, a 401(k) plan, life insurance, and both short- and long-term disability coverage What You'll Do: Provide support to end users via remote support sessions and on-site Provide support for Microsoft technologies including Windows and Office 365 Configure and deploy new laptop and desktop systems Document incidents and follow resolution procedures Provide exceptional customer service at all times Skills You'll Need: 1-2 years of previous technical support experience Experience with building desktops and troubleshooting hardware issues Enjoy working as part of a collaborative team and in a fast-paced environment Analytical thinking, problem solving, and the ability to learn quickly Ability to work a light, rotating on-call schedule Technical curiosity! Associate's or Bachelor's degree in an Information Technology related field is preferred Experience with Active Directory and Group Policy a plus Ability to travel to head office in Madison, WI on occasion preferred, including one week at the start of the role Next Steps: Quick apply with your resume here Or Get a head start on our application and aptitude testing process here: *******************************************************************

Business Systems Analyst Summary / Objective The primary responsibility of the Business Systems Analyst role is responsible for project organization and execution and will participate in design, vendor evaluation, implementation, and management of multiple projects. This individual provides technical direction in the development and implementation of systems or in problem solving. Incumbent reports to the Director of Operations. Essential Functions All areas of responsibility listed below are essential to the satisfactory performance of this position by any/all incumbents, with reasonable accommodation, if necessary. Any non-essential functions are assumed to be included in "Other related duties as assigned": · Performs Systems Analysis/Database Design/Programming and Training. · Performs analysis and makes recommendations in areas that require a high level of technical competency. · Assists in modifying or creating databases within the SFDC. · Performs a variety of complex programming tasks, such as designing, documenting, and integrating systems to improve efficiencies within SFDC and SAP. · Provides technical training, guidance, and resource support for end users and Departmental staff. · Provides application support and enhancements to existing applications. Defines system requirements, priorities, and viable alternatives. Coordinates the efforts of staff to locate, assess, install, test, and maintain computer software systems. Coordinates conversions and upgrades to vendor systems. · Performs as a project lead. Provides leadership and coordination on technology driven efficiencies with direction from the management team. · In addition to all accountabilities of the Sr. Business Systems Analyst position, assumes greater leadership role, utilizing broader knowledge and high-level technical skills. · Assists in developing user documentation and departmental policies and procedures that impact the use of application systems. · Document and plan the projects of the system from the initial stage to final implementation and training stage. · Acting as developer for Salesforce. · IT document control and Management. · Data Analyst - KPI's. · Acting as liaison w/IT team in Morgan Hill and/or HQ w/stakeholders to meet the project objective. · Performs other related duties as assigned. Competencies 1. Customer/Client Focus 2. Decision Making 3. Initiative 4. Problem Solving/Analysis 5. Technical Capacity 6. Organizational Skills Education and Experience Required · Bachelor's degree in computer science, Systems/ Industrial Engineering, Business Administration or related field, and one to two years of post-graduate studies. · Minimum of five years' experience in systems analysis and/or programming required with project management or leadership responsibilities. · Must have ability to exercise independent judgment in planning, organizing, and performing systems analyst tasks. Some independent judgment is required in setting priorities of tasks among multiple assigned projects. · Must have ability to communicate, motivate, and organize projects among a broad spectrum of personnel throughout the network, frequently under deadline pressure. Skills Required · SAP, or other ERP experience · Salesforce CRM experience (or Microsoft Dynamics CRM or similar CRM system) · Strong adaptability, analytical and interpersonal skills · Effective communication skills (verbal, written and presentation) Company Description Anritsu, founded in 1895 in Japan, specializes in manufacturing advanced product inspection and detection equipment for the food and pharmaceutical industries. As part of the Product Quality Assurance division of Anritsu Corporation, we offer high-performing solutions such as X-Ray Systems, Checkweighers, Metal Detectors, and more, ensuring compliance with stringent quality standards and protecting brand integrity. With over 200,000 installations worldwide, Anritsu is a trusted leader in enhancing quality control and safety. Our local branches in the US, Europe, Brazil, and Mexico provide fast delivery, installation, and maintenance to support our clients' needs efficiently. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

***We are unable to sponsor for this permanent full-time role*** is bonus eligible*** Prestigious Financial Institution is currently seeking a Lead IT Planning & Analytics Specialist with strong Apptio and AWS experience. Candidate will be responsible for measuring and monitoring the performance of the public cloud investments as well as maturing the IT Cost Transparency module in Apptio. This role ensures the efficient and cost-effective use of cloud resources by implementing cost management frameworks to support organizational objectives. Responsibilities: Prepare and analyze public cloud forecasts and budgets. Monitor and analyze public cloud financial performance and recommend strategies for optimization. Design, implement and monitor financial infrastructure metrics. Apply the FinOps framework to maximize the business value of the public cloud with coordination across business, engineering, and finance teams. Partner cross-functionally to plan and execute cloud optimization opportunities and comply with associated governance controls. Design, configure, validate, and maintain cloud transparency and total cost of ownership reporting. Model complex business problems, discover business insights, and identify opportunities using mining and visualization techniques Participates in review process to ensure overall budget/forecast consolidation and rationalization. Perform other duties as assigned Qualifications: Previous work experience in FinOps required with a strong background in Technology Business Management or IT Finance. Experience modeling cloud service costs required Experience financially modeling IT expenses such as application total cost of ownership (TCO) and business capability TCO. Preferred cost modeling experience would include data centers, network, end user compute, storage, virtual environments, application development, and IT operations. Highly motivated individual that assumes ownership of their projects. Ability to provide solutions that meet the business objectives and deliver on time, on budget, with a high degree of quality Ability to work efficiently and effectively with multiple levels of management and staff across the organization Previous work experience in a highly regulated, capital markets company preferred Technical Skills Experience with Apptio One, Cloudability, CloudHealth, AWS Cost Explorer, AWS QuickSight, or detailed IT cost models required Strong data transformation skills using MS Excel required Expert with numbers, advanced analytical skills Strong analytical, problem solving and troubleshooting skills with the ability to exercise mature judgment. Ability to use mining and visualization techniques to spotlight insights and opportunities Strong communication and presentation skills required Certifications FinOps Certification, AWS Certified Cloud Practitioner, or other cloud certifications preferred Certified TBM Executive (CTBME), Recognized TBMA (RTBMA), Elite TBMA (ETBMA) a plus Education and Background Bachelor's Degree in Information Systems, Business Management, Finance, or related field MBA or related graduate level course work a plus] Minimum of 8 years of relevant work experience

Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit ************************** Position Summary: Collegis provides IT management services to colleges and universities across the United States. We are seeking an IT manager to lead multi-site end-user support delivery for up to six partner institutions. This role manages up to six site leaders (IT Support Specialist Supervisors) and provides leadership direction, standards, and operational oversight for local IT Support Specialists (“ITSS”) at supported schools. The role includes overseeing service-level delivery and quality, as well as the operating budget and functional performance. The IT Support Specialists teams provide local support for end-user systems, classroom technologies, including audio-video, remote hands for servers, networking, voice, and application support teams. This role is leadership-forward and outcomes-driven. The ITSS Manager owns service delivery performance-customer satisfaction, SLA attainment, escalation leadership, consistent execution across campuses, and continuous improvement. The ITSS Manager sets expectations, coaches leaders, and ensures the right staffing, skills, processes, and tools are in place. The role partners closely with infrastructure, networking, voice, and application support teams to coordinate efficient dispatch, remote-hands coverage, and timely resolution for complex issues. Primary Responsibilities, Essential Functions and Requirements: Lead, organize, and oversee the operations of the IT Support Specialist (ITSS) teams to ensure a consistent, high-quality customer experience across supported schools. Own service performance and accountability via metrics (e.g., customer satisfaction, productivity, ticket quality, cycle time, and closure times); use data to drive actions and results. Coach, develop, and enable ITSS Supervisors and teams through clear expectations, regular feedback, career development, and training plans; build a culture of ownership and service excellence. Deliver to service-level targets governed by SLAs and contracts by proactively adjusting staffing, schedules, skills, processes, and workflows; partner with other teams to reduce repeat issues and improve outcomes. Serve as an escalation and stakeholder leader in collaboration with vCIOs and Partner Managers; run effective incident communications, set expectations, and maintain trusted relationships with campus leadership. Manage operating expenses for the function; forecast, track, and control spend while ensuring the service is resourced appropriately and delivered efficiently. Drive operational excellence and continuous improvement: standardize service practices across sites, maintain playbooks, improve knowledge management, and implement quality assurance to improve consistency. Ensure support tools and workflows enable efficient service delivery (ITSM, workflow management, ticket triage, and related technologies) in partnership with tool owners; identify gaps and champion improvements. Lead process adoption and change management for new or improved support processes and enablement initiatives; recommend technology investments that improve experience and efficiency. Expand and improve end-user self-service and knowledge content to reduce avoidable contacts and improve first-contact/first-resolution outcomes. Collaborate with other technology and support teams to identify root causes and resolve recurring issues through problem management practices. Communicate and escalate risks, trends, and service-impacting issues to leadership; provide concise, executive-ready updates and mitigation plans. Use sound judgment and critical thinking to make timely management decisions; balance customer impact, risk, and service commitments. Plan, prioritize, delegate, and oversee the quality of work across sites; ensure consistent standards, documentation, and follow-through. Hire and retain top talent; manage performance, including recognition and corrective action when needed; build a high-performing, accountable team. Manage end-user communications for service-impacting activities; ensure messaging is clear, timely, and appropriate for the audience. Model professionalism and calm, effective leadership-especially during escalations and incidents; represent Collegis well with internal and campus stakeholders. Enforce information security policies and operational controls; ensure teams follow the right handling, escalation, and reporting practices for sensitive data. Reduce risk of misuse of information assets by ensuring teams follow asset controls and security requirements, and by coordinating with appropriate teams on patch/compliance processes that support services delivered. Travel to supported schools as needed (typically up to 20%). Participate in an after-hours escalation rotation for major incidents and critical campus needs; act as an escalation leader when on-call. Requirements Experience and Qualifications: 10+ years of experience in information technology, including 5+ years leading end-user support / helpdesk operations (multi-site, distributed, or enterprise environments preferred). Experience leading leaders/managers strongly preferred. Strong understanding of IT service delivery and customer service best practices; ability to translate service goals into measurable execution. Demonstrated people-leadership strength: coaching, performance management, hiring, development planning, and building accountable, high-performing teams. Financial management skills to manage an operating budget, staffing plans, and service efficiency initiatives. Ability to perform in an agile, fast-paced environment and lead through ambiguity, change, and competing priorities. Ability to collaborate with technology and business leaders and present ideas in a user-friendly, non-technical manner. Excellent written and verbal communication; able to communicate effectively with campus leadership, vCIO partners, and Collegis leadership, including during escalations and incidents. Availability for occasional evening/weekend support for critical incidents and escalation leadership. Education, Certifications and Licensures: Bachelor's degree or equivalent experience required. ITIL/HDI and/or leadership development training preferred. Remote/Hybrid Policy: This role offers the flexibility of a fully remote environment. However, in alignment with our commitment to collaboration and team engagement, candidates within a 60-mile radius of our Chicago, IL headquarters will be expected to follow a hybrid schedule, working onsite 1-2 days per week to support in-person connection and cross-functional partnership. Beware of scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain ********************** *************************, or alternatively through LinkedIn. Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.

Our client is seeking a motivated Junior Help Desk/Desktop Support Technician to provide hands-on technical support across our offices and remote sites. This role is ideal for someone early in their IT career who enjoys solving problems, working directly with end users, and is comfortable traveling to different company locations as needed. Key Responsibilities Provide Level 1-2 support for desktops, laptops, mobile devices, printers, and peripheral hardware. Troubleshoot issues with Windows 10/11, mac OS (optional), Office 365, and common business applications. Install, configure, and maintain end-user devices (Lenovo/HP/Dell). Support remote connectivity (VPN, MFA, Wi-Fi) and basic network troubleshooting. Handle new hire onboarding tasks including workstation setup, account creation, and equipment deployment. Assist with site visits for hardware rollouts, workstation moves, office setups, and equipment refresh projects. Maintain documentation, tickets, and updates in the service management system (ServiceNow/Jira/etc.). Provide hands-on support for video conferencing platforms (Zoom, Teams, Webex). Ensure compliance with IT policies and support security best practices. Participate in on-call or after-hours work during critical events or travel assignments. Travel Requirements Must be willing and able to travel 20% of the time. Travel includes scheduled site visits, office buildouts, hardware refreshes, and urgent support needs. Company provides travel accommodations, mileage reimbursement, and required equipment. Qualifications 1-2 years of IT support, desktop support, or help desk experience (or equivalent internships/education). Basic understanding of Windows troubleshooting, hardware components, and networking fundamentals. Strong customer service, communication, and problem-solving skills. Ability to work independently while traveling and representing the IT team onsite. Valid driver's license required. Nice-to-Have Skills Experience with imaging tools (SCCM, Intune, Autopilot). Familiarity with Active Directory (password resets, group membership). Experience supporting conference room A/V equipment. Certifications such as CompTIA A+, Network+, or similar.

Winner of Built In's 2025 Best Places to Work in Chicago & Midsize Companies to Work For in Chicago ABN AMRO Clearing USA LLC (AAC-USA) is a subsidiary of ABN AMRO Clearing Bank N.V. We are a global clearing firm that provides an integrated suite of financial services to professional trading participants in the global financial market. The core service offering consists of clearing, execution, settlement, and stock borrowing and lending. AAC-USA has a Global Reach through direct and indirect clearing memberships to over 90 of the world's leading exchanges. Our international network provides comprehensive market access to exchange-listed instruments such as stocks, futures, and options. ABN AMRO Clearing USA LLC-Member FINRA, NFA, FIA and SIPC. Team Overview: The ABN AMRO Clearing Bank (AACB) Risk Management function has a global focus and is divided into three regional organizations: Europe, USA and Asia-Pacific. The AAC-USA Risk Management department ensures market surveillance and all market, credit, information & operational, and enterprise risks of AAC-USA are managed in line with the regulations and risk appetite. The department creates a culture and framework of risk awareness to achieve sustainable profitable growth while building and keeping the trust and confidence of all stakeholders (clients, regulators, shareholders). Job Overview: The Information Technology Risk Manager is an individual contributor who ensures the 2nd line of defense (2LoD) operational risk management of a Clearing business process or an operational risk type. Executing the Non-Financial Risk policies (including IT and Information Security) and enforcing Non-Financial Risk standards. Provides insight into operational risks, tests and reports on risk controls and implements measures to optimize controls and ensure that risks stay within AACB risk appetite. Serves as 2LoD representative for AAB, (external) auditors and regulators. Job Responsibilities: Support & collaborate with Global Information Risk Management Team Execute, implement, and maintain information security control framework (based on NIST FS) Perform testing activities to ensure effectiveness of the control framework Perform analysis based on assessments/deep dives, tests, reviews to what extent the organization is compliant with the operational risk policies, legislation and regulations and offer relevant risk opinions Challenge the business on their risk posture and maturity of risk mitigating actions Position and represent AAC Information & Operational Risk Management (2LoD) to the business (1LoD) and AAB Audit (3LoD) Ensure accuracy and completeness of reporting, compliance with laws and regulations, and timely remediation of deficiencies Report periodically on the overall risk profile. update on key issues to central and local organization Identify knownand emerging issues and analyzes developments that may influence the non-financial risk posture Build and maintain stakeholder relationships to position Operational Risk Management as "trusted ally" Develop and promote a risk-conscious culture, promoting transparent communication and reliable risk reporting/information Play a vital role in providing understanding of the firm's risk profile and drive risk-based decision making by the Board Basic Qualifications: 8+ years' experience with operational risk management at a financial institution operating in financial markets Bachelor's degree in Economics, Finance, Business Administration, Statistics, Mathematics, or related field or equivalent level of knowledge Knowledge of Information Security standards and regulations (NIST FS, ISO 27 001/2, ISF Standards of Good Practice, GDPR, DORA, MiFID, Basel II/III, Dodd-Frank, EMIR) Knowledge of operational risk management and risk types (Business Continuity Risk, Identity and Access Risk, Information Security Risk, Data Risk, AI Risk, etc.) Certification in Information Security Management (e.g. CISM, CISSP, CISA) Preferred Qualifications: Basic knowledge and/or experience working with clearing business processes (Clearing Derivatives, Special Products, Risk and Finance, Client Due Diligence and Regulation) Experience working with external auditors, regulators, etc. Annual base salary, not including discretionary bonus eligibility: $130,000+ Perks and Benefits: As a global leader in financial services, we rely on our employees to deliver their best work for our clients. We invest in our employees by offering a host of benefits and perks. Flexible hybrid work schedules (generally a minimum of three days per week onsite) with a one-time stipend to help improve hybrid working capabilities Generous paid time off, sick days, market-based holiday schedule, sabbatical leave, parental/bonding leave plan and volunteer day off Competitive health benefit offerings, including choice of medical plans through BCBS-IL, dental plan, vision and flexible spending accounts Complimentary annual membership to One Medical, a dedicated EAP and a benefits concierge service Employer paid benefits such as term life, AD&D and disability insurance Robust 401(k) Plan with a generous match and vesting schedule Annual learning stipend and tuition assistance program to help employees pursue additional education Company-issued laptops and role dependent mobile stipend Corporate Divvy memberships and pre-tax commuter benefits Monthly wellness subsidy available to be used towards wellness and fitness activities Regular, open communication including monthly Town Hall meetings with the Management Team A matrixed, culture-based organization with collaborative teams that promote diversity, equity and inclusion Weekly lunch credit, Free coffee & tea, fresh fruit and snacks, “bagel Wednesday” and monthly treats to celebrate workiversaries and birthdays Employee-led committees to bring awareness and inclusive activities to our employees Modern open office with a large kitchen/meeting gathering area - including foosball and ping pong tables Private, well-equipped Mother's room Office is conveniently located in the Chicago Loop Financial District - close to CTA and Metra Well-maintained building (an architectural “masterpiece”) and a part of Chicago history - with a robust business center, gym, restaurants, café, game room and a shared rooftop terrace with green space This information is intended as a summary of potential benefits only. Eligibility for the plans and programs listed here depends on the nature of employment, length of service and other factors. Actual coverage is governed by supporting summary plan descriptions and related policies. ABN AMRO Clearing USA (AAC-USA) is proud to be an equal opportunity employer. AAC-USA celebrates diversity and does not discriminate on the basis of actual or perceived race; creed; color; religion; alienage or national origin; ancestry; citizenship status; age; disability or handicap; sex; marital status; veteran status; sexual orientation; status as a survivor of domestic violence, sex offenses, or stalking; genetic predisposition or carrier status; gender identity or expression; or any other characteristic protected by applicable federal, state or local laws. We cultivate a culture of inclusion for all employees that respects individual strengths, views and experiences. This enables us to be a better and stronger team - one that makes better decisions and delivers better business results. AAC-USA participates in the E-Verify program in the US. Notice and Disclaimer to External Recruitment Agencies: External recruitment agencies must have a signed agreement with ABN AMRO Clearing USA, LLC (“AAC-USA”) prior to submitting a resume to fill a vacancy. In addition, a recruitment agency may only submit a resume when invited in writing by an AAC-USA Talent Acquisition Specialist to join the search to fill a specific vacancy. Any resume or other candidate information sent to AAC-USA not in accordance with the foregoing procedure will be considered exclusive property of AAC-USA, with respect to which no placement fee will be due, owing or paid to the sender.

We are seeking a hands-on IT Support Technician to join our team, providing critical support to 100+ onsite municipal staff members. You'll dig into a wide range of hardware, software, and infrastructure technologies, ensuring that the technology works and users are happy. This is a full-time permanent position, paying an hourly rate plus benefits, in a unique environment that provides professional challenge and stability. Your Mission User Support - Desktop and laptop support for Windows 11 Systems & Administration Support - AD cleanup, management, and migration Software & Application Support - Custom apps Infrastructure & Backup Support - VMware, Veeam and Backup Exec, Your Background 2+ years of professional IT support Strong hands-on support for PCs, laptops, and hardware peripherals Active Directory user management; exposure to AD migrations preferred. Windows and Microsoft O365 expert Basic understanding of servers, networking concepts, and troubleshooting Squeaky clean criminal record - Must pass FBI fingerprint level background check Apply today for immediate consideration!

Our client is a globally recognized established luxury fashion house specializing in high-end women's apparel. They are looking for an IT Analyst to provide technical support for their IT infrastructure. You will analyze system performance, troubleshoot issues, and implement solutions to optimize operations. Key Responsibilities Support day-to-day IT operations: network maintenance, system setup, software troubleshooting, and user support. Collaborate on improving system reliability, connectivity, and performance across departments. Develop and maintain scripts or automation tools to streamline workflows and data processes. Assist with data reporting and visualization where you would be connecting Excel reports and datasets into Power BI dashboards. Monitor system performance and proactively identify opportunities for optimization. Ensure adherence to IT and security policies while assisting in documentation and process updates. Partner with cross-functional teams to connect inventory workflows with the retail ERP system, ensuring accurate data flow for orders, receipts, adjustments, and reporting. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). Solid understanding of IT systems, networks, and software applications. Exposure with Excel (advanced formulas, macros, VBA, or scripting) and experience connecting or transforming data for Power BI or other reporting tools. Proficient in SQL Strong problem-solving and analytical mindset with attention to detail. Excellent communication and collaboration skills, comfortable supporting teams and helping non-technical users.

Compliance Manager About the Role: The Compliance Manager is responsible for developing, implementing, and maintaining a comprehensive compliance framework across a SaaS/PaaS and payment-processing environment. This role ensures ongoing adherence to federal and state regulations governing financial data, consumer data privacy, security and payment transactions while managing corporate compliance programs such as SOC 1/SOC 2, GLBA, PCI-DSS, NACHA and/or related data-protection requirements. The ideal candidate combines regulatory expertise with strong technical understanding and audit experience, bridging business, legal, and engineering functions to ensure that compliance and control standards are fully operationalized. Responsibilities Duties and Responsibilities include but are not limited to the following: Regulatory & Corporate Compliance • Oversee compliance with TSR, GLBA, UDAAP, FTC/CFPB, BSA/AML and state-level financial service regulations • Lead pre-audit planning for external audits such as SOC, ACH, AML, including readiness reviews, control mapping, evidence management, and remediation • Ensure compliance with PCI-DSS, NACHA, ISO 27001, and NIST CSF/RMF standards applicable to payment and data environments • Maintain and continuously enhance the organization's Compliance Management System (CMS) including policy updates, control inventories, and risk documentation • Coordinate regulatory and compliance due diligence for new products, vendors, and partnerships • Serve as the secondary liaison for internal and external auditors, bank partners, and regulatory examiners Audit Management (Internal & External) • Plan, lead, and execute internal audits to evaluate control effectiveness across departments, IT systems, and business operations • Develop annual internal audit plans aligned with risk assessments, audit readiness and compliance objectives • Review external audit plans (SOC, PCI DSS, financial, regulatory) to ensure audit readiness, evidence collection, and efficient communication of findings • Track, validate, and document remediation of all audit findings and control gaps, ensuring timely closure and continuous improvement • Coordinate walk-throughs and control testing sessions with engineering, security, and finance teams to validate control design and operating effectiveness Technical Compliance & Information Security • Partner with Engineering, Security, and Development teams to align control implementation with SOC 2 Trust Principles, NIST CSF, NIST RMF and CIS v8 • Support cloud-environment compliance for AWS, GCP, and private cloud environments, ensuring audit and privacy standards are met/maintained • Contribute to BC/DR, change-management, and operations management activities with a compliance perspective • Oversee vendor risk management, including third-party SOC report review and compliance due diligence Operational Oversight • Maintain control testing schedules, evidence repositories, and audit logs for traceability and audit-readiness • Contribute to ongoing compliance risk assessments, identify emerging risks, and coordinate mitigations • Oversee company-wide compliance training to ensure timely completion report problems and findings to the compliance director • Develop compliance dashboards and reports to highlight compliance KPIs Qualifications and Required Skills • Bachelor's Degree • 5-7 years of experience in compliance, audit, or risk management within FinTech, SaaS/PaaS, or payment-processing industries • Minimum of 3 years as a manager or team lead for the compliance function • Proven experience leading both internal and external audits, including SOC 1/SOC 2, PCI-DSS, ACH, BSA/AML, or similar frameworks • Familiarity with federal and state financial services regulations and industry standards governing data protection and payment processing (e.g. BSA/AML obligations, Regulation E, TSR, UDAAP/UDAP and OFAC) • Understanding of cloud security principles, access management (SSO/MFA) methodologies, and Privacy compliance • Familiar with ISO 27001, NIST 800-53, CIS Controls, and GDPR/CCPA implications for SaaS platforms What Will Make You Stand Out • Bachelor's degree in Law, Accounting, Information Systems, Finance, or Business Administration • Strong understanding of Risk-Based Compliance Management System Frameworks • Strong command of audit methodologies, control design, and evidence validation • Exceptional collaboration and communication skills across engineering, security, and business teams • Analytical thinker with the ability to distill technical details into senior leadership level reporting • Highly organized, self-driven, and capable of managing concurrent small teams of compliance analysts, audits and other compliance initiatives

Are you an experienced IT Business Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced IT Business Analyst to work at their company in Chicago, IL. We are seeking a highly skilled professional with hands-on experience in end-to-end development of data modelling and expertise in leveraging Power Query and DAX. This role requires more than just experience working alongside a data modelling team; the ideal candidate will have direct, hands-on involvement in data modelling processes. Join our dynamic team in Chicago, a vibrant city known for its rich history, diverse culture, and thriving business environment. Experience the best of both worlds with our hybrid working model, offering flexibility and the chance to collaborate in person with our talented team. Primary Responsibilities/Accountabilities: Understand business requirements from various stakeholders and plan a solution to address data requirements. Candidate should have hands-on experience with end-to-end development of data modelling, and leveraging Power Query and DAX. Simply working on a team adjacent to data modelling, or managing a data modelling team is not sufficient. Collect, refine, and prepare data for analytics and visualisation. Develop, design, and maintain Power BI dashboards, SQL Queries, and analytics. Define new KPIs and analyze them to form actionable recommendations. Present to business leaders in both ad-hoc forums and routine business reviews to drive strategic decision-making. Identify new data functionalities or enhancements needed to support better decision-making and business growth. Solve any data or performance issues related to workbooks and data sources. Qualifications: Hands-on experience with end-to-end development of data modeling, and leveraging Power Query and DAX. Degree in a quantitative field with 5 years of relevant experience. Strong proficiency in SQL, Excel, and building dashboards using BI Tools such as Power BI. Ability to read an ETL pipeline and collaborate with Data and Software Engineers. Capability to design new metrics and collaborate with Data Scientists. Experience in leading projects independently and collaborating with Operations and Finance. Proven ability to successfully influence without authority. Strong verbal and written communication skills; adept at working with individual contributors and senior leaders.

On behalf of our client, Executive Search Partners is seeking an IT Applications Manager with shop floor support experience for a mid-sized manufacturing company based in the northern Illinois area. The Manager will report to the top IT person in the company and will be responsible for a team of up to 20 people. Qualifications: Required: Bachelor's degree in IT, Software Engineering, or related field (or equivalent experience). 7-10 years in software development or application management. 3-5 years managing teams of 15-25+ IT professionals. Experience with .NET, JavaScript, ERP systems (preferably JD Edwards), agile development, and secure coding practices. Experience managing data science teams, including analytics, machine learning, and data governance. Experience with shop floor systems (IoT, SCADA Preferred: Experience with DevOps, CI/CD pipelines, automated testing, and enterprise architecture. Experience using AI development tools to improve productivity in ERP and custom software environments. An excellent compensation package includes profit sharing and annual increasing bonuses plus excellent benefits.

Objectives Provide technical support for computer systems and users. 4.0 Tasks and Delivery Responsible for assisting users with the account signup, renewal, and reactivation process for access to resources. Responsible for providing technical support for usage of mac OS and Windows OS computers. Responsible for maintaining mac OS computer record enrollments in Apple Business Manager and JAMF Pro. Responsible for providing access to projects, groups, mailing lists, and Slack. Responsible for debugging issues with multi-factor authentication setup. Responsible for Improving existing helpdesk service processes where applicable. * Responsible for tier-1 point of contact for all user issues, reviewing each ticket and elevating priority by triaging queries to the appropriate SME groups. Responsible for creating documentation related to getting started guides for account, project access, and usage of IT services. Responsible for onboarding new users at the facility/directorate. Responsible for assisting with user communication as appropriate. Responsible for updating and tracking customer-reported issues from submission to resolution. Responsible for the fulfillment of IT service catalog requests from customers 5.0 Required Knowledge, Skills, and Abilities 2 or more years of experience working in a technical support role provide Tier-1 or Tier-2 support Bachelor's degree in Computer Science, Information Technology, or related field Excellent interpersonal skills and ability to work effectively with a wide range of users and stakeholders Strong verbal and written communication skills Strong testing and troubleshooting skills to identify process bottlenecks Self-starter and a team player Hands-on knowledge using ticketing software (eg. ServiceNow) Some experience working in UNIX/Linux environments Some working knowledge of shell scripting or other coding experience

Title: IT System Admin Industry: Construction Salary: 30-38hrW2 Duration: 12 + month contract Skills: Sys admin exp, onprem and cloud based support exp, Microsoft exp Like to have skills: Microsoft cloud/on-prem, Azure, Intune, VMware, Veeam, Jira, Autodesk, Salesforce, Meraki, SQL Overview: Collaborate with internal teams across construction operations, finance, and project management. Assist with cloud migrations, upgrades, and modernization projects. Document infrastructure details, processes, and policies.

New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide. We are looking for team members to contribute to and deliver our mission: “To deliver and support technology solutions that securely connect people, places, and information.” New Era Technology is a community of like-minded, like-hearted people who share the same vision and values. Configuration Analyst Location: Oak Brook IL Duration: 12 Months Looking for configuration analyst with any transportation management system that would be interested in the Truckmate role. Job Summary The Configuration Analyst is a key part of the Integrated Solutions team. We are looking for a highly talented and motivated Configuration Analyst. You would participate in the full lifecycle of an Truckmate implementation to deliver a highly complex, comprehensive business solution for the enterprise. This position requires an individual capable of operating in a fast-paced environment while working on multiple initiatives. To be successful, this individual must be highly motivated and have a solid understanding of Truckmate, transportation and logistics principles, and supply chain network behavior. EEO/AA Statement New Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status. In addition to federal law requirements, New Era Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

In this role, you will look for opportunities using information technology to enhance business processes, automate manufacturing and develop supporting solutions. Through partnerships with production-related departments and cross-functional teams, you will identify needs for automation, assess potential solution sets, then design and implement the appropriate technologies. This role will be an integral part of the overall Information Technology team at Land O'Frost and will be part of a sub-team focused on enterprise application solutions and the integration of information between these systems. This position reports to the Manager of Enterprise Applications and Integration. This position can be located on site in Munster, IN, Searcy, AR, or Madisonville, KY. Company At Land O'Frost, our brands of lunchmeat, hot dogs and specialty sausage products are recognized as one of the nation's best-selling and trusted brands. We have accomplished this through our incredible team of employees who are customer focused, motivated, achievers, developers, and purpose driven. How YOU Will Contribute Understand and analyze existing business systems that include IFS and Novacura development, customizations, application patches, and database health. Development and Testing: Assist in the design, development, testing, implementation, and documentation of new software and enhancements of Radley and Novacura applications. Oversee IFS development, customizations, application patches, and database health. Responsible for leading the IFS system solutions and support services within the Operations function. Lead the definition and implementation of business process improvements projects within the ERP system (IFS). IFS Applications - Maintain processes and tools needed to install and configure IFS Applications and to setup development environments of IFS Applications. Maintain IFS Databases - Monitor Database activities and workload to prevent issues and failures. Maintain technical knowledge for SQL Developer, SQL Plus, MS Office (Word, Excel, Access, PowerPoint), Oracle, IFS, Novacura Flow Studio, Teams, Notepad++, Bartender Designer, Filezilla FTP. About YOU Bachelor's degree or equivalent work experience in Information Technology in a process-driven environment. Knowledge of software development tools. Experience in using relational databases as sources of data for application software. Excellent oral and written communication skills. Deep understanding of PCs and network connectivity.

Akkodis is seeking a Systems Engineer for a 6-month Contract job with a client in Chicago, IL. The Systems Engineer is a hands-on technical role responsible for the deployment, operation, and support of enterprise cloud and hybrid infrastructure. Reporting to the Manager of Cloud Operations, this position ensures that services across cloud platforms and on-prem environments are highly available, secure, and efficient. The Systems Engineer executes the day-to-day operational tasks (patching, monitoring, troubleshooting, deployments) while also contributing to automation, roadmap projects, BAU objectives, and continuous improvement initiatives. They collaborate closely with the Cloud Operations Manager and the Cloud Architecture team, ensuring designs are implemented effectively and kept sustainable in production. Pay Range: $60/hr-$65/hr on W2. The rate may be negotiable based on experience, education, geographic location, and other factors. Qualifications Cloud Operations Expertise: 3+ years in IT infrastructure, with at least 3+ years managing cloud operations in cloud platforms. Infrastructure Expertise: Strong background in Azure, AWS, I&M, and Microsoft services. Operational Management: Strong experience with ITIL processes (incident, problem, change, configuration management). Automation: Hands-on experience with automation repetitive tasks. Monitoring & Performance: Proficiency with monitoring platforms and proactive performance management. Security & Compliance: Familiarity with IAM, RBAC, Zero Trust, encryption, and vulnerability remediation in cloud environments. Hybrid Infrastructure: Understanding of on-premises systems (VMware, Windows/Linux, AD, SAN/NAS) and integration with cloud. Networking Knowledge: Understanding of cloud networking and hybrid connectivity Security: Proven experience embedding security and compliance into cloud operations; knowledge of IAM, encryption, SIEM/SOAR, Zero Trust, and regulatory standards. Emerging Tech & Innovation: Exposure to emerging cloud technologies and ability to evaluate and incorporate new services to drive innovation. Communication: Excellent communication skills, with an ability to translate complex support experiences into business-friendly experiences. Cross-Functional Collaboration: Collaborative mindset with experience working across multiple IT and business teams. Adaptability: Ability to thrive in a fast-changing environment. Keeps up with the latest cloud innovations and best practices, and quickly adapts strategies based on new information or project needs. Professionalism: High degree of self-motivation and accountability. Problem Solving: Analytical and structured approach to troubleshooting and resolving issues. Process Driven: Strong background in governance, ITIL, and operational process design. Ownership: Takes accountability for assigned services, ensuring reliability and compliance. If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at **************************** Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance

System Engineer (Level 2.5) - Hybrid | Chicagoland-Based MSP Salary: Competitive ($80K-$95K) + Benefits + Bonus + Fast-Track to Senior Engineering Are you stuck in a role where you've outgrown the tickets but haven't been given the reins? Ready to take on complex environments, manage deployments end-to-end, and step into senior-level responsibilities with support and mentorship behind you? We're a fast-moving MSP in the heart of Chicago looking for a sharp, well-rounded System Engineer (Tier 2.5) who's ready to dive deeper - someone who's not just familiar with projects and escalations, but thrives in client-facing environments, works autonomously, and wants to carve a real career path in infrastructure, cloud, or leadership. This is the role for someone who's “almost there” technically and looking for a team that will give you room to grow. What You'll Be Doing: Project Ownership: Deploy servers, configure and manage firewalls, run migrations (M365, Intune, AD, etc.), and lead small-to-medium client infrastructure projects from kickoff to close Advanced Support & Escalations: Be the escalation point for Tier 1s/2s - solving the tough issues they can't, owning tickets end-to-end Cloud & Hybrid Infrastructure: Manage Azure AD, Exchange Online, Intune, and Office 365 environments across a variety of SMB clients Security & Network Config: Build VLANs, manage SonicWall/Meraki/Ubiquiti environments, implement VPNs, and ensure endpoint protection Mentorship & Process: Help shape SOPs and best practices - mentor junior staff and help improve delivery standards Client Relationships: Be a trusted face with our clients - present solutions clearly, own issues, and provide guidance that builds trust Tech You'll Touch: Windows Server 2016-2022, Active Directory, GPO Azure AD, Intune, Exchange Online, M365 SonicWall, Meraki, Unifi, VLANs, VPNs VMware & Hyper-V & Azure VMs (installations, migrations, management) RMM/PSA: ConnectWise, N-Able, Datto, or similar Backup & DR: Datto, Veeam, Acronis, etc. Cyber Security Why You'll Love It Here: Career Track to Senior Engineer or vCIO - we promote from within and tailor growth plans True Project Exposure - not just maintenance; real-world deployments weekly Client Variety = Constant Learning - industries include law, healthcare, finance, creative, and more Mentorship Culture - learn directly from experienced Tier 3s and senior architects Flexible Hybrid Setup - be onsite for big impact, remote for deep focus Autonomy + Support - own your work, but never alone You Might Be a Fit If You: Have 2-6 years of MSP Have project experience with servers, firewalls, cloud migrations, and networking Are confident working directly with clients, managing expectations, and communicating clearly Can juggle priorities, keep documentation sharp, and act as a technical lead when needed Thrive in dynamic, high-accountability environments with room to grow Compensation & Perks: $80K-$95K base depending on experience Health, Dental, Vision Insurance 401(k) with company match PTO + Paid Holidays Professional development/certification reimbursement Tight-knit, high-skill team culture where people actually support each other Must have MSP Experience!!!

W2 only role Remote Role No development in this role/ candidate must have knowledge of the fundamentals of Service Now/ Scripting knowledge is nice-to-have especially Java scripting/ must know various platforms within Service Now (Yokahama, Xanadu, etc.) Top 3 skill sets required for this role: 1. Understanding of basic platform administration (roles, ACL's, script includes, business rules, CMDB, etc) 2. Know how to debug in the ServiceNow environment using out-of-box tools 3. Javascript, XML, JSON Nice to have skills or certifications: 1. Knowledge of REST API's and how to debug them 2. Performance analytics experience 3. Certified System Administrator Responsibilities Configure and customize core ServiceNow applications (ITSM, CMDB, Change, Problem, Incident, etc.). Collaborate with business analysts, administrators, and other stakeholders to translate requirements into technical solutions. Build and maintain integrations between ServiceNow and external systems using REST, SOAP, or other methods. Develop and maintain client scripts, business rules, UI policies, and flow designer flows. Participate in platform upgrades and ensure customizations are compatible with new versions. Conduct unit and integration testing and support UAT activities. Write and maintain clear technical documentation. Identify areas for improvement in platform performance, user experience, and workflow efficiency. Provide support and troubleshooting for application issues and user inquiries. Help solution new ideas to improve existing and future business processes Work to uphold best practice and the integrity of the ServiceNow platform Education & Certification B.S. in IT related field OR degree and equivalent work experience ServiceNow Certifications - preferred ITSM, ITAM, CMDB, SAM, HAM, FSM TIL Certification - preferred Experience 2+ years IT experience, 1+ years working on ServiceNow Xanadu+ - preferred Portal, HR, ITSM, Customer Service, Catalog, MID Servers, Discovery Probes, Notify, Integrations, Scrum, ATF (automated-test framework), Transform Maps, JavaScript, XML, JSON, REST, SOAP

Microsoft 365 Engineer Onsite Daily Locals Preferred This is a Full time, permanent position and is not open to sponsorship, 3rd party representation or H1B transfer at this time. I am looking for a hands-on Microsoft 365 Engineer to own, administer, and continuously improve our enterprise M365 environment. This is a great opportunity for someone who wants full ownership of a modern collaboration platform, enjoys solving complex technical challenges, and thrives in an onsite team environment. You'll manage daily operations, lead platform enhancements, and drive adoption across the business. Your work will directly impact company productivity, data security, and collaboration effectiveness. OVERVIEW OF RESPONSIBILITIES Microsoft 365 Administration Manage user identities, groups, licensing, and security settings in Entra ID (Azure AD). Administer Exchange Online (mail flow, hybrid connectivity, retention policies). Maintain and optimize Teams, SharePoint Online, OneDrive, Outlook, and collaboration workflows. Implement backup and recovery procedures for M365 email and files. Security & Compliance Enforce Conditional Access, MFA, and identity protection protocols. Configure retention/sensitivity labels and compliance policies via Microsoft Purview. Perform periodic security audits and resolve vulnerabilities. Support hybrid identity integration between AD and Azure AD. Monitoring & Troubleshooting Use PowerShell, Graph API, M365 Admin Center, and Defender portal to monitor performance and security. Quickly resolve complex issues related to email flow, Teams meetings, SharePoint access, and identity authentication. Build automation scripts, runbooks, and dashboards. Support & Collaboration Partner with the Service Desk and app teams to improve processes and ensure change control. Provide user training, communications, and documentation. Participate in on-call rotation and off-hours upgrades. Windows Server Management Maintain and support on-prem Windows Server infrastructure. Install, upgrade, patch, and troubleshoot server systems to ensure reliability. QUALIFICATIONS 5+ years in IT; 3+ years administering Microsoft 365 / Azure environments. Strong experience with Exchange Online, Teams, Intune, SharePoint Online, and Entra ID. Azure experience, including VMs, AKS, SQL managed instances, and Azure firewall. Strong PowerShell automation expertise. Experience with backup/disaster recovery and security protocols. Excellent communication and problem-solving ability. Microsoft or Azure certifications are a plus (Azure Admin, Azure Architect, M365, CCNA). Overview: Sterling Engineering / Staffing has a rich history of delivering top talent to our clients. We are a nationwide Staffing Firm that has been in business for over 56 years. With over 200 currently active clients, Sterling works within the Automation, Energy, Facilities, Information Technology, Food, Logistics / Supply Chain, Manufacturing, Packaging, Life Sciences, Pharmaceuticals, Engineering and R&D industries. Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.