Information technology analyst jobs in New Mexico

Job Description Dynamic Solutions Technology, LLC, a premier strategic services firm that meets IT and Service needs for commercial and government clients. We are is seeking a full-time Information Assurance Security Analyst to support DoD customer. This position is to provide support in the White Sands Missile Range (WSMR), NM area. Responsibilities: Serves as a team member providing network monitoring and scanning functions. Provides network vulnerability scanning to ensure IAVA compliance and remediation. Provides antivirus management using antivirus tools. Provides wireless scanning using network detection software. Implements system security policies, scans and IAVAs for WSMR, including WSMR organizations, tenant activities, and other contractors. Provides Cybersecurity reporting requirements to appropriate authorities. Provides Tier 2 assistance for personnel / users needing information/assistance with Information Assurance (IA) and CSO related issues. Risk Management/Accreditation/Certification Services; Assists the Information Systems Security Manager (ISSM) in the management of the RMF process in accordance with AR 25-2 and DoDI 8510.01. Provide Knowledge Management Services for all information required to perform Certification and Accreditation services for the White Sands Missile Range Cybersecurity Office (CSO). Position requires knowledge of SharePoint services in maintaining required documentation such as appointment orders, Authority to Connect (ATC) and Authority to Operate (ATO) documentation, library of Army and other regulations relating to Information Assurance, Memorandums of Understanding/Agreement, Tenant Security Plans, Certificates of Networthiness (CoNs), etc. Directly supports Information Assurance (IA) requirements, within the immediate area of responsibility (AOR), managing and tracking system administrator elevated level of access to network resources. Therefore, requires the knowledge of the Army Training and Certification Tracking System (ATCTS), and IA DoD 8570.01 status verification. Works with team members to identify IA trends and suggests long-term strategies to help mitigate IA issues. Analyzes and evaluates risk and makes recommendations that are in compliance with all policies, rules and regulations governing IA functions. Assesses procedures and identifies opportunities to improve customer service. Champions customer service and sets and monitors parameters for customer service excellence. REQUIRED SKILLS: COTS software/hardware experience: Working knowledge of COTS software/hardware, and network products, including Windows OS, MS Office, Remedy, etc. Working knowledge of WEB filter management tools, such as WebSense. Working knowledge of IDS management tools, SourceFire. Working knowledge of IAVA tools, such as ACAS, Symantec Endpoint, WSUS, HBSS and Fluke air Check. Working knowledge of Server Operating Systems and Microsoft Active Directory. Working knowledge of Information Assurance policies and procedures. Skills/Certifications/Training - Security+ ce certification, and relevant Computing Environment training, in accordance with DoD 8570.01m. ACAS, Retina, Flying Squirrel, and Snort are preferred Computing Environment training. Good oral and written communication skills. Ability to react to customer issues and formulate resolutions quickly. REQUIRED EXPERIENCE/CERTIFICATIONS/CLEARANCE: High School Diploma or GED Certificate 5 - 7 Years of practical experience in a Cybersecurity/IA Active Secret clearance

Technology/Low Voltage IT Tech Date Available: 11/03/2025 Closing Date: Until Filled LOVINGTON MUNICIPAL SCHOOLS Position: Low Voltage IT Technician General Job Description: The IT Low Voltage Technician supports the school district's technology infrastructure by installing, maintaining, and troubleshooting low voltage systems including data, voice, video, and security cabling. This position ensures that all structured cabling systems are installed to current standards and contribute to the reliable operation of district-wide technology systems that support learning, communication, and safety. Qualifications: High school diploma or GED New Mexico ES-3J Ability to work with large numbers of co-workers, students, and staff and maintain a positive attitude. Valid New Mexico driver's license Such alternatives to the above qualifications as the Superintendent may find appropriate and acceptable. Essential Duties and Responsibilities: Manage assigned workorders in a timely manner Manage tasks to avoid disrupting classroom instruction Working knowledge of industry standards such as TIA/EIA, BICSI, and NEC for low voltage wiring Attend training workshops required by the District to keep abreast of current trends, new developments in the industry Install, terminate, and test low voltage cabling (Cat5e, Cat6, fiber optic, coaxial, etc.) for data, voice, video, and security systems. Perform regular inspections and testing of cabling infrastructure to ensure system integrity and performance. Coordinate the installation and relocation of network equipment including switches, wireless access points, and surveillance cameras. Read and interpret blueprints, schematics, and technical drawings related to low voltage systems. Maintain accurate records of installations, service requests, repairs, and inspections. Coordinate with IT staff, vendors, contractors, and school personnel to support ongoing and future technology projects. Ensure all work complies with applicable codes, standards, and safety regulations. Troubleshoot and resolve connectivity issues related to cabling and physical network connections. Assist in the deployment and maintenance of VoIP phone systems and classroom A/V equipment as needed. Provide input on design and improvement of the district's low voltage infrastructure. Additional Duties and Responsibilities: Assist with technology-related moves, additions, and changes throughout the district. Support the installation and maintenance of intercom, bell, and paging systems. Participate in school safety initiatives involving surveillance and access control systems. Maintain tools, equipment, vehicle, and inventory of cabling materials. Respond to emergency service calls outside regular hours as required. Perform other duties as assigned by the Technology Director or other supervisory personnel. Physical Requirements: Sitting, standing, lifting and carrying (up to 50 pounds), climbing stairs, reaching, squatting, kneeling, and moving light furniture may be required. Safety & Health: Knowledge of universal hygiene precautions. Knowledge and training in first aid procedures required for handling athletic related injuries. Equipment/Material Handled: Must know how to properly operate or be willing to learn to operate all multimedia equipment including current technology. Hand tools, equipment, ladders, platforms, trucks, scissor lift, man lift and other tools particular to this trade skill. Work Environment: The work environment varies greatly in the place of work from working in a building alone to working in school facilities with large numbers of people. Conditions range from working outside in the extreme hot of the summer, to comfortable building, to working outside in very cold temperatures. Work schedule will depend on assignment. Flexibility and patience are required. Must be self-motivated and able to complete job assignment without direct supervision. Must be able to work under stressful conditions. Must be able to work within various degrees of noise, temperature, and air quality. Interruptions of work are routine. SALARY: Technology Salary Schedule Level IV

What Your Job Will Be Like: The CIO Portfolio Management Office is seeking motivated undergraduate interns to support our third-party risk management and compliance functions. You will help evaluate and monitor external service providers, contribute to vendor due-diligence activities, and assist in safeguarding Sandia's information systems and organizational assets. On any given day, you may be called on to: + Support third-party risk assessments: collect and analyze vendor questionnaires, compliance and security documentation, and audit reports (e.g., SOC, ISO, NIST). + Verify contractual security clauses, track service requests, and maintain External IT Service records. + Monitor ongoing compliance: collaborate with suppliers and internal stakeholders to validate that security controls are maintained and documented. + Develop and maintain risk-management artifacts: draft risk assessment memos, control matrices, and executive-level dashboards using Power BI or similar tools. + Participate in compliance reviews and audits: prepare evidence packages, coordinate interviews, and summarize findings to facilitate risk-based decisions. + Liaise between business units, IT teams, and external partners to clarify requirements, escalate issues, and ensure customer proficiency in Governance, Risk, and Compliance (GRC) activities. + Contribute to policy and procedure updates: research industry best practices, draft guidance documents, and support training materials. Salary Range: At Sandia, we value the important work done by our interns and its contribution to National Security. Because of this, our interns earn competitive pay rates. Our pay structure is based on earned credit hours, classification, and degree level. Your pay rate will be determined during the hire process and included in your offer package. You can view the Intern Pay Rate chart here (********************************************************************************* . Qualifications We Require: You bring the confidence and skills to be eligible for the job by meeting these minimum requirements: + Currently attending and enrolled full time in a related accredited undergraduate program + Minimum cumulative GPA of 3.0/4.0 + Ability to work up to 25 hours per week during the academic year, and up to 40 hours per week during the summer + Ability to secure and maintain a U.S. security clearance which requires U.S. citizenship Note: If you have not earned a HS diploma or equivalent, please apply to a high school intern position. Qualifications We Desire: + Pursuing a B.S. degree in Information Security or Business Administration with a concentration in Management Information Systems or related field + Familiarity with GRC and Security Control frameworks (e.g., NIST SP 800-53, ISO 27001, CIS Controls). + Exposure to data visualization tools (Power BI, Tableau) and basic scripting or database querying (Python, SQL). + Knowledge of cybersecurity concepts, information assurance, vulnerability management, and secure configuration standards. + Excellent verbal and written communication skills with the ability to adapt messaging for both technical and non-technical audiences (customers, suppliers, engineering, integrated supply chain, program management). Posting Duration: This posting will be open for application submissions for a minimum of seven (7) calendar days, including the 'posting date'. Sandia reserves the right to extend the posting date at any time. About Our Team: CIO Portfolio Management Office 9751 has the responsibility for employing methods, policies, metrics, and software tools to continuously optimize Sandia s IT organizational activities and processes. That work involves serving as a primary point of contact for IT with various entities including the Sandia Field Office (SFO), the Department of Energy and NNSA headquarters, and other national laboratories across the complex. About Sandia: Sandia National Laboratories is the nation's premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a broad array of areas. Some of the main reasons we love our jobs: + Challenging work with amazing impact that contributes to security, peace, and freedom worldwide + Extraordinary co-workers + Some of the best tools, equipment, and research facilities in the world + Career advancement and enrichment opportunities + Flexible work arrangements for many positions include 9/80 (work 80 hours every two weeks, with every other Friday off) and 4/10 (work 4 ten-hour days each week) compressed workweeks, part-time work, and telecommuting (a mix of onsite work and working from home) + Generous vacation, strong medical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance* World-changing technologies. Life-changing careers. Learn more about Sandia at: ********************* *These benefits vary by job classification. Security Clearance: Sandia is required by DOE to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants for employment need to be able to obtain and maintain a DOE L-level security clearance, which requires U.S. citizenship. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted. Applicants offered employment with Sandia are subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by the DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment. EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status and any other protected class under state or federal law. NNSA Requirements for MedPEDs: If you have a Medical Portable Electronic Device (MedPED), such as a pacemaker, defibrillator, drug-releasing pump, hearing aids, or diagnostic equipment and other equipment for measuring, monitoring, and recording body functions such as heartbeat and brain waves, if employed by Sandia National Laboratories you may be required to comply with NNSA security requirements for MedPEDs. If you have a MedPED and you are selected for an on-site interview at Sandia National Laboratories, there may be additional steps necessary to ensure compliance with NNSA security requirements prior to the interview date. Job ID: 696098 Job Family: 91 Regular/Temporary Position: T Full/Part-Time Status: P

MELE Associates is seeking a mission-driven Information Technology Specialist to support NEST operations with classified computing and secure communications systems. The successful candidate will provide hands-on technical support for a variety of IT and communications infrastructures in both classified and unclassified environments. This role requires a strong foundation in networking, system security, and operational readiness. ESSENTIAL FUNCTIONS Provide day-to-day operational support for classified and unclassified systems and mobile communications equipment. Configure, maintain, and troubleshoot network components including switches, routers, and firewalls. Support the integration and sustainment of off-the-shelf and custom hardware and software solutions. 25% travel, CONUS, to conduct IT/Communications training with operational end users. Assist in implementing and maintaining inline hardware encryptors. Maintain readiness of deployable communications systems, including hardware lifecycle tracking and routine diagnostics. Train and collaborate with cross-functional teams, sometimes across different organizations, on solution implementation, system deployments, training, logistics planning, and capability documentation. Support compliance with DOE and Intelligence Community standards for IT system security. Communicate effectively with both technical and non-technical personnel to support mission objectives. Assist office staff with ad hoc troubleshooting on teleconference and general IT issues Support facility network infrastructures and problem resolution. Other duties as assigned MINIMUM QUALIFICATIONS Bachelor's degree in information technology, Computer Science, Engineering, or a related field; or equivalent technical training and experience Minimum of 6 years of experience in IT system administration, networking, or communications system support. Relevant certifications (e.g., CompTIA Network+, Security+, CCNA). Demonstrated experience managing network infrastructure and troubleshooting network issues. Familiarity with secure communications protocols and cross-domain security solutions. Strong analytical, diagnostic, and problem-solving skills. Excellent written and verbal communication abilities. Ability to operate effectively in high-tempo, mission-critical environments. Ability to obtain and maintain a US DOE Q-level security clearance PREFERRED QUALIFICATIONS Prior experience supporting Department of Energy or other government mission environments. Knowledge of NIST 800-53, ICD 503, or other federal cybersecurity frameworks. Experienced creating and conducting training on communications/networking equipment. Experience supporting deployable IT/communications kits for field operations. Experience utilizing radio communications systems. Baseline understanding/experience with COMSEC. Experienced with troubleshooting windows OS. Active DOE Q or TS security clearance. Location : This is a full-time on-site position in Albuquerque, NM. SALARY: Salaries are determined based on several factors including external market data, internal equity, and the candidate's related knowledge, skills, and abilities for the position. BENEFITS Employer Paid, High Quality Employee Medical, Dental & Vision Care Low-Cost Family Health Care offered 11 Federal Holidays and 3 weeks' vacation 401k with Generous Employer Match Cross-training opportunities About MELE With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran and minority-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include National Security and Intelligence, CBRNE Defense and Security, Facility Management and Engineering, Law Enforcement and Emergency Response Training, Technical, Analytica, and Program Management Support, and IT/Cybersecurity. MELE Associates, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. MELE Associates, Inc. is an E-Verify

At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class "A" Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After "A" School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education. You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a "Top Secret" security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training. Compare Navy Careers See how a career as an Information Systems Technician compares to other Navy jobs. Compare roles, pay and requirements for each job now.

Job Description Ignite Your IT Career at Lea County Electric Cooperative (LCEC) Are you ready to elevate your IT career? Lea County Electric Cooperative (LCEC) is seeking a skilled and motivated IT Technician to become a key player on our innovative tech team. This is your chance to work hands-on with advanced systems while supporting the backbone of the communities we serve. Why Work with LCEC? Proudly serving areas in New Mexico and Texas, LCEC is known for our commitment to service, safety, and progress. As part of our IT department, you'll be instrumental in maintaining the technology that powers homes and businesses reliably every day. Your Role Includes: Technology Integration: Design and implement tech solutions tailored to organizational goals. Network Administration: Keep our systems running smoothly through ongoing maintenance, upgrades, and issue resolution. Cybersecurity Support: Assist in identifying vulnerabilities and strengthening digital defenses. Continuous Learning: Expand your skills with exposure to cutting-edge IT practices and tools. Who We Need: Detail-Oriented Thinker: You approach challenges with focus and precision. Tech-Savvy Professional: You have a solid grasp of IT systems, from deployment to maintenance. Networking Know-How: You're confident working with network configurations, hardware, and telecom systems. Security-Conscious: You understand the importance of data protection and secure infrastructure. Collaborative Communicator: You work well with others and can explain technical concepts clearly. Apply Today If you're passionate about IT and eager to make a difference in your community, we want to hear from you. Submit your resume and application to join a team that values both innovation and impact. The Bigger Picture Our IT Technicians are essential to LCEC's mission to deliver efficient, dependable energy solutions. The work you do will directly contribute to keeping essential services connected and communities thriving. LCEC is proud to be an Equal Opportunity Employer. Take the next step in your IT journey-apply now and help shape the future of energy through technology. Job Posted by ApplicantPro

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Position Summary: The IT Service Desk Ticketing System Administrator is responsible for the configuration, administration, and optimization of the enterprise IT Service Desk management platform. This role ensures reliable and efficient operation of all Service Desk-related systems, including Ivanti Service Manager, Ivanti Voice Server, Ivanti Asset Manager, and Ivanti Change Manager. The ideal candidate will combine technical expertise in IT service management tools with a strong understanding of database architecture, data integrity, and ITIL-aligned service workflows. This position plays a key role in maintaining system performance, data accuracy, and user experience for enterprise-wide Service Desk operations. Primary Responsibilities Administer, configure, and maintain the Ivanti Service Manager platform to support incident, problem, change, and asset management workflows. Manage Ivanti Voice Server, Asset Manager, and Change Manager components to ensure seamless Service Desk operations. Design, maintain, and optimize data schemas and database structures within the ticketing system to ensure consistency and referential integrity. Develop and implement dashboards, reports, and analytics to support operational visibility, performance tracking, and SLA management. Customize and enhance ticketing workflows, forms, and automations to align with evolving business and ITIL process requirements. Collaborate with Service Desk Leads, Network and Systems Engineers, and management teams to integrate service management tools with other enterprise platforms. Manage user accounts, permissions, and security controls to maintain compliance with DHS and organizational policies. Troubleshoot system and data issues, performing root cause analysis and implementing corrective actions. Coordinate upgrades, patches, and version migrations with minimal disruption to operations. Create and maintain documentation for system configurations, data structures, workflows, and administrative procedures. Provide user support and training for Service Desk staff and system stakeholders. Qualifications Required Qualifications Certification or equivalent verifiable experience in the administration and management of Ivanti IT Service Desk system or similar enterprise ticketing systems. Extensive experience designing and administering databases, including data schema and relationship modeling that ensures referential integrity. Hands-on experience with Ivanti Service Manager, Ivanti Voice Server, Ivanti Asset Manager, and Ivanti Change Manager (required). Strong understanding of ITIL-based service management processes (incident, change, problem, and asset management). Ability to develop custom dashboards, forms, workflows, and reporting functions within a Service Management platform. Excellent analytical, documentation, and troubleshooting skills. U.S. Citizenship required and ability to obtain or maintain a DHS Public Trust clearance (Secret preferred). Preferred Qualifications Ivanti Certified Administrator or equivalent vendor certification. Experience with SQL-based data analysis, report generation, or business intelligence tools. Knowledge of API integrations, automation scripting, or system customization within ITSM platforms. Prior experience supporting IT Service Desk systems in a federal or large enterprise environment. Familiarity with change control, asset lifecycle management, and configuration management database (CMDB) concepts. Education: Bachelor's degree in a related field. Clearance Requirement: U.S. Citizenship is required to be considered Active Public Trust or have the ability to obtain one. Salary Range: The expected pay range for this position is up to $80,000 yearly. The exact pay rate will vary based on skills, experience, and location. Citizant offers a competitive benefits package, including: Medical, dental, and vision insurance 401(k) Generous PTO Company-paid life and disability insurance Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Tuition Assistance & Professional Development Program Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Information Assurance Analyst analyzes supporting documentation to validate general computer, automated, and operational controls are working as intended and adhere to FFCU's information security policies, procedures, and controls. The Information Assurance Analyst works closely with internal teams to review security practices, detect potential threats, and provide recommendations for improving the overall security posture of the organization. This role involves assessing security risks, performing audits, and identifying vulnerabilities in systems and processes to ensure compliance with industry regulations and internal security standards. This individual serves as the Internal Audit teams' subject matter expert (SME) in identifying technology and cybersecurity risks. The role requires attention to detail, strong analytical skills, and a deep understanding of cybersecurity frameworks, standards, and best practices. Essential Functions 30% 1. Information Assurance Audits - Plan, lead, and execute audits of information security controls associated with FFCU applications and systems on behalf of the Internal Audit and Information Security departments. This includes developing audit plans, conducting audits, reporting on findings, providing recommendations, and monitoring remediation status; as well as participating with the Internal Audit department annual audit plan and IT risk assessment. 15% 2. Operational Security Reviews - Conduct periodic operational security reviews to ensure that critical controls are operating as intended. These may include reviews of traffic flow/firewall configurations, access controls, vulnerability management and other areas as needed. 15% 3. Control Documentation Library - Maintain Information Security Control Documentation and Artifacts library. This library will contain documentation and /or evidence that demonstrates FFCU's current security control status. This information is utilized for responding to audits and risk assessments. 10% 4. Security Event Management - Monitor information security events for unauthorized or unusual activity. Respond to or escalate events as required. Develop and maintain alerts on applicable security systems. These may include FFCU's in-house Security Information and Event Management system, Microsoft 365 or other system as required. 10% 5. Configuration and Change Control Monitoring - Monitor compliance of FFCU configuration and change control management processes. This includes conducting system reviews to identify systems not in compliance with approved configuration baselines or changes that did not follow FFCU change control standards. Request and monitor remediation. 10% 6. System Authorization - Ensure that appropriate information security reviews are completed, and that information systems or services are authorized prior to being promoted to production. This may include verification of secure configurations, patching status, required contracting reviews, change requests and other required actions that result in a documented formal system authorization. This also includes ensuring that system or services that have reached end of life are appropriately and completely decommissioned. Non-essential Functions 10% 1. Perform any other duties as requested by the Director of Information Security or VP of Internal Audit other team members. Embody CU's mission, vision, and core values. Abide by First Financials policies, procedures, and standards. Expectations Perform essential functions of the position, special projects and other work assignments within timeframes and quality standards established by the Chief Information Officer. Possess the ability to work independently within deadlines and manage multiple tasks and projects. Must demonstrate good analytical/problem solving, verbal and written communication skills. Must be able to multi-task and be a team player and have good time management and prioritization skills. Must be willing to work from our main office in Albuquerque, NM. Ability to travel out of town as needed. Requirements Qualifications Education: Bachelor's degree in related technical or business area. Certifications such as a CISA, CISM, or CISSP are desirable. Experience: Minimum of 5 years experience in a related Information Technology, Information Security, or audit function. Knowledge, Skills, Abilities: Must have good working knowledge and understanding of the technologies and concepts supporting the essential functions of the position listed above. Must be able to lift up to 50 lbs. Normal office conditions, but hours & days worked must be flexible based on needs of position; highly concentrated mental & visual alertness, majority of day may be spent sitting, typing & reading computer screen for extended periods, frequent up/down activity, position involves a great deal of physical activity involved w/ maintaining & working on computers.

Requirements Required: Active DoD Secret clearance with TS eligibility. Strong background in DoD tactical/strategic communications and network architectures. Hands-on experience with MANET radios, TAK ecosystem, and secure network configuration. Familiarity with Android/iOS systems and wireless transport technologies. Strong problem-solving, customer service, and technical documentation skills. Preferred: 10+ years in USSOCOM communications roles. Proven expertise or in-depth knowledge of AN/PRC-137, TRQ-43, and AN/PRC-160 radio systems, as well as strong understanding of High Frequency (HF) communication theory and antenna theory. Working knowledge of the AN/PRC-161 Handheld Link 16 BATS-D (Battlefield Awareness and Targeting System - Dismounted) radio and proficiency with the Tactical Radio Application eXtension (TRAX) software. CompTIA Security+, CCNA/CCNP, or equivalent SOF communications experience. Proficiency in Linux administration, PKI, Docker, and networking protocols. Experience with Microsoft Exchange, SharePoint, and Office Suite administration. Cloud experience (Azure/AWS) with container orchestration (Kubernetes). Proven ability to manage crisis situations involving network outages or delays, including a demonstrated ability to react to time-sensitive deployment mission support requirements. About Sherpa 6: At Sherpa 6 we love to solve problems and provide the best solutions for our customers. Our approach to a problem is to find a user-focused and design-driven solution that is simple yet functional and effective. We are a group of enthusiastic forward-thinkers who are excited to build amazing solutions with bleeding-edge technology. We hire people who are forward thinkers, passionate about what they do, love to collaborate and want to constantly learn. We enjoy what we do and we're not afraid to put the extra effort in to accomplish the mission; call us Sherpas. As a Service-Disabled Veteran Owned Small Business, we know what it means to serve. We have made it our mission to be the leaders in solutions that protect and give our Warfighters the edge they need when put into harm's way. Background Screening/Check/Investigation: Successful completion of a background screening/check/investigation will/may be required as a condition of hire. ADA: Sherpa 6 will make reasonable accommodations in compliance with the Americans with Disabilities Act 1990. EEO/AA: Sherpa 6 does not discriminate based on race, color, national origin, sex, religion age, disability, sexual orientation, gender identity, veteran status, height, weight, or marital status in employment or the provision of services and is an equal access/opportunity/affirmative action employer. Benefits: We offer a competitive benefits package, covering the cost of medical for you and your family; we also offer dental, vision, health and wellness benefits and a generous retirement savings plan. We believe that our employees can manage their workload and their personal life, therefore we extend a generous PTO policy. This allows our employees to balance their lives as they see fit. Salary Range: The proposed salary range is reflective across all Sherpa 6 locations, years of experience, and skill levels. Salary negotiations will be based on a host of factors including but not limited to your geographic location, prior experience, relevant skills, education, and certifications. Salary Description $90,000 - $135,000

The AV/IT Technician is responsible for the setup, operation, maintenance, and troubleshooting of audio-visual (AV) and information technology (IT) systems. This role ensures that all technical aspects of presentations, events, and daily operations run smoothly and efficiently. The AV/IT Technician also supports staff and guests with technical issues, ensuring a seamless and positive experience. Key Responsibilities: Audio-Visual Responsibilities: Set up, operate, and maintain AV equipment, including projectors, microphones, speakers, video conferencing systems, and lighting. Assist with the installation and configuration of AV systems for meetings, conferences, and events. Ensure proper operation and quality of sound, video, and lighting during events. Perform routine maintenance and inspections of AV equipment, troubleshooting and resolving issues as needed. Collaborate with event coordinators and clients to meet their technical requirements. Information Technology Responsibilities: Provide technical support for hardware, software, and network-related issues for staff and guests. Install, configure, and maintain IT equipment such as computers, printers, and networking devices. Monitor and maintain IT systems, ensuring secure and efficient operation. Assist in the implementation of new technology solutions or upgrades. Ensure compliance with data security protocols and IT policies. Additional Duties: Document technical procedures, configurations, and troubleshooting steps. Maintain inventory of AV/IT equipment and manage repairs or replacements. Train staff on the use of AV/IT systems and software as needed. Stay updated on industry trends and advancements in AV and IT technologies. Qualifications: Proven experience in AV and/or IT support roles, preferably in the hospitality or events industry. Strong knowledge of AV systems, video conferencing platforms, and IT infrastructure. Familiarity with operating systems (Windows, mac OS), network configurations, and basic IT troubleshooting. Excellent problem-solving skills and attention to detail. Physical Requirements: Ability to lift and move equipment weighing up to 50 lbs. Comfortable with extended periods of standing, walking, and working in various event environments.

IT Systems Administrator - Franklin Mountain Management | Full-Time | Santa Teresa, NM Franklin Mountain Management (FMM) provides best-practice Business Services to FMI and FM family of companies in the areas such as Financial Accounting, Investor Relations, HR, IT, Purchasing and Procurement, Legal, and Risk Management. FMM is seeking an Information Technology professional to join our team in the role of Network Engineer. The position is located in Franklin Mountain Packaging, LLC located in Santa Teresa, NM, we offer competitive pay, benefits, and opportunity for advancement. Job Summary: The IT Systems Administrator assists with troubleshooting, resolving basic IT issues, and supporting production staff and equipment on the shop floor. Principal Duties & Responsibilities: Administer and support Active Directory infrastructure and multiple network environments Perform routine system administration, direct technical tasks, and ensure network reliability Analyze customer requirements to recommend hardware/software solutions using automated systems Implement system enhancements: install, patch, monitor, troubleshoot, and manage configurations Provide backup and recovery services; manage file systems, disk space, and antivirus protection Create and maintain user/computer accounts; manage permissions and security access controls Test new software releases for compatibility and minimal user disruption Document technical procedures and develop process improvements Recommend purchases of hardware, software, and system components Collaborate with vendors to evaluate products, resolve issues, and optimize services Enforce organizational IT policies and strict information security protocols Maintain audit logs and security data for classified systems as directed Manage Multi-Factor Authentication and Office 365 accounts Education, Skills and Experience Requirements: Bachelor's degree in Computer Science, IT, Engineering, or related field. 5 years of experience supporting Windows Operating Systems, troubleshooting Window Servers, and providing high level of support on systems, investigating, analyzing, and resolving difficult problems on network components and multi-purpose platform systems. Experience in a manufacturing or production environment is preferred. Familiarity with printers, barcode/RFID systems, and basic networking concepts. Basic computer, operating system, and application knowledge Proficient with Microsoft Office (Excel, Word, Teams, Outlook) Ability to work after hours and weekends as needed

Job Description Velos is a full-service engineering and technical services company supporting agencies such as the DoD NASA, and NOAA. As an SBA-certified HUBZone small business, Velos combines agile and highly skilled engineering and technical support-delivering unmatched execution to our customers. Our government relations consulting business area allows us to represent and support leaders in the defense, aerospace, intelligence, and related industries with decades of experience in market analysis and strategic planning. We are looking for highly qualified candidates for an upcoming contract positioned onsite at the Kirtland AFB in Albuquerque, NM supporting the Air Force Research Laboratory (AFRL) SSHINE contract. IT Systems Administrator II and III: Qualified candidates are knowledgeable IT System Administrators, preferably with experience working on classified programs. Roles and Responsibilities: Administers, develops, runs tests on, implements, and maintains operating system and related software. Establishes and implements standards for computer operations for compatibility between hardware and software, according to specifications and parameters. Troubleshoots and resolves software, operating system, and networking problems. Schedules, performs, and monitors system backups and, when necessary, performs data recoveries. Responsibilities differ from those of an Operating Systems Programmer in that the Systems Administrator is not responsible for altering operating system's software codes. Recommends hardware and software upgrades according to growth statistics and disk space forecasts. Schedules, plans, and performs system upgrades, including coordinating the transition from test to production environments. Schedules tasks using software support tools and scripts. Configures hardware, such as workstations, printers, servers, and tape devices. Provides technical support for system users. Education Requirements: IT System Administrator II 5+ years of experience with AA degree or 0+ years of experience with BS/BA degree. IT System Administrator III 10+ years of experience with AA degree or 5+ years of experience with BS/BA degree. Clearance Requirements: TS with ability to obtain SCI. Please Note: U.S. Citizenship is required for this position. Velos offers a competitive benefits package including PTO, 401K, and health benefits. Velos is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sex, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Full-time Description WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position range starting at $18-$20 an hour DOE + benefits. Located in Albuquerque, NM. Position Purpose: The IT Tech ensures smooth operation of technology systems across Heritage properties, supporting hardware, software, and networks, providing technical support, managing user access, and ensuring data security. Reports To: IT Manager and Supervisors (Daily), CIO (Ultimate Direction) Mission Duties and Functions: World-Class Support Deliver exceptional support to internal users, quickly resolving technical issues to ensure full operational functionality. Address hardware, software, and network problems to minimize downtime across departments. Maximize the use of Freshservice ITSM for tracking and managing tickets, problems, changes, and assets effectively. Ensure the highest quality of support by focusing on key KPIs such as Time to First Meaningful Response, Customer Satisfaction, Most Helpful Team Member, and solving the root cause of problems, not just the ticket. User Management & IT Governance Manage user onboarding, offboarding, and access controls using Google Workspace, ensuring operational efficiency and adherence to IT governance policies. Implement security measures to protect data and ensure system integrity. End-User Technical Support Provide customer service and technical support for mobile, desktop, and laptop devices. Educate users on best practices, improving proficiency and reducing recurring issues. Technical Maintenance & Repair Install and maintain Windows, Google Chromebooks, and ChromeOS devices. Ensure hardware and software performance through regular updates and troubleshooting. Address POS, PMS, and guest room tech issues, escalating when necessary. Project Management Lead IT projects, including system upgrades and technology implementations. Collaborate with vendors to integrate new software, services, and technology enhancements. Cybersecurity Management Oversee agent-based detection software to monitor threats. Respond to security alerts with the SOC and resolve vulnerabilities. Implement cybersecurity best practices, conduct security audits, and train users on data protection and safe browsing. Multitasking & Documentation Manage IT support channels (calls, emails, alerts) while maintaining accurate documentation for troubleshooting and repairs. Update IT documentation and ticketing systems across properties. Collaboration Work as part of a collaborative IT team, supporting employees on-site and remotely to maintain high service standards. Benefits Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & Pet Insurance! 401k Matching! Free employee parking! Generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico! Growth & Development Opportunities amongst the entire company! Requirements Flexibility: Ability to work flexible hours, including weekends, holidays, and late nights and some overnight stays on property. When overnight stays are required, rooms and food are provided. Must be willing to travel and use personal vehicle for transporting equipment and service IT needs. Fuel compensation will be provided. Physical Requirements: Able to lift/carry up to 50 pounds and work on your feet or sit for extended periods. Time: 60% at HQ 35% properties within city 5% travel across statewide properties Strong Communication Skills: Excellent verbal and written communication focused on customer support. Technical Expertise: Proficiency in managing Windows, Google Chromebook/ChromeOS, and Google Workspace. Experience: 2-3 years of IT operations experience. Problem-Solving Skills: Ability to diagnose and troubleshoot complex hardware and software issues. SEIZE YOUR OPPORTUNITY AND COMEWORK, PLAY & ENJOY LIFE WITH HERITAGEFlexibility | Family | Future Growth Heritage Companies is an Equal Opportunity Employer Salary Description $18-20/hour DOE + benefits

a.i. solutions is looking for a highly-motivated Systems Engineer with a passion for aerospace. This person will work in a team environment as the primary customer point of contact for spacecraft operations engineering activities working on the Prototype Operations-I (POPS-I) contract in support of U.S. Space Force Space Systems Command's Innovation and Prototyping Delta at Kirtland AFB, NM. This individual will serve as a key leader on the program and will provide engineering expertise and leadership to fulfill customer operational engineering requirements. The successful candidate should possess significant knowledge of space operations engineering, ground systems engineering, training, and satellite command and control. The successful candidate will demonstrate the ability to embrace the a.i. solutions mission of always meeting customer requirements and striving to exceed their expectations. Essential Roles & Responsibilities: Responsible for leading and/or participating in space mission Pre-Launch, L&EO, and On-Orbit operations activities, to include mission exercises and rehearsals, in the capacity of mission lead, evaluation engineer, or senior operator as assigned Obtain certification as a space mission operations engineer on multiple experimental satellite missions Support system readiness, planning, preparation, execution and ops crew evaluation for satellite launch and early orbit operations, on-orbit operations, and end-of-life retirement/disposal Provide recommendations and advice to program leadership regarding satellite faults, ground system failures, or operator errors Lead engineering reviews and participate in engineering boards and configuration boards, both internally and with the government customer Create engineering test plans and products, as well as assist in development and review of operational procedures developed by program mission lead personnel Directly interface with program management, cross-functional program stakeholders, suppliers, customers, team members and government representatives and manage effective communications among them, to include providing engineering project or mission status as required Develop long-term strategic roadmap for operational engineering and test objectives Promote corporate culture and foster an environment of collaboration, innovation, and professional development within the team Perform personnel management/supervisory actions as required, including timekeeping administration, performance reviews, assisting in hiring personnel, and assisting team with professional development Identify and develop opportunities for technical or business process improvement Develop relationships with the customer and team members to ensure delivery of our corporate promise and overall successful mission support Participate in corporate initiatives and business development, opportunity capture, and/or proposal generation efforts Support flexible hours including potential night and weekend work on an on-call basis Travel on occasion as required, estimated to be 10% Minimum Qualifications: Bachelor's Degree in engineering, management or related discipline, or equivalent experience 7 years of directly related experience in space operations, space engineering, or ground systems engineering Experience with Quality Management Systems TS clearance with SCI eligibility U.S. citizenship Desired Background: Master's degree in engineering or technical field Extensive space operations and space engineering experience Strong personnel management/supervisory experience Proven leadership experience in a technical field MAKE A MOVE, MAKE AN IMPACT. a.i. solutions was founded over 25 years ago with a mission to MAKE AN IMPACT by exceeding expectations. A move to our team means using your passion and ingenuity to MAKE AN IMPACT through innovations, defending national security, and enabling access to space. MAKE A MOVE, to join a team driven by a shared ambition, and rewarded for individual contributions. BENEFITS THAT MAKE AN IMPACT: Salary ranges from $110,000 to $135,000 depending on relevant experience and qualifications View Our Benefits Offerings Paid Time Off and Holidays 401k Safe Harbor Plan, we contribute on Day #1 Paid Parental leave for Mom & Dad Company Paid Life/AD&D Tuition Assistance Wellness plans that reward wellbeing & work life harmony

Goodwill Industries of New Mexico is looking for an IT Technician I. This is a great opportunity for an entry to mid-level help desk technician who is looking to grow and work in a fast-paced, expanding environment. The ideal candidate will be a professional, energetic problem-solver with experience in Windows Desktop and office 365. Success isn't about working hard; it's about working smart and with a 38-hour work week you'll be able to fuel your passion for IT while genuinely helping our community. Benefits offered: Paid Time Off, Paid Holidays, Dental, Vision & Medical Coverage, 403b Retirement Plan, work-life balance and more. Base Pay starting at $18.50/hr, depending on experience. Position Summary: Serves as the first line of response to requests for various hardware, software, peripheral, and networking technical assistance. This position will troubleshoot and solve routine issues, build and manage workstations and equipment and maintain documentation. Essential Duties and Responsibilities: * Adherence to the attendance and punctuality policies of Goodwill. * Exhibit excellent customer service skills as related to your position. * Monitor and respond quickly to incoming requests relate to IT issues. * Respond to requests for technical assistance over the phone, email or via a ticketing system. * Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance. * Maintain user PCs, including upgrades and configuration as needed. * Resolve basic problems while referring more complex problems to intermediate and/or senior level. * Troubleshoot to resolve system related problems, coordinate with vendors and the IT Manager regarding user support and problem resolution. Keep documentation of all issues, pending and resolved. * Ensure HIPAA compliance. * Maintain confidentially of all privileged information. * Perform other incidental and related duties as required and assigned. Requirements * Knowledge of Windows 7 & 10 Support experience. * Knowledge of Computer imaging software. * Experience working in an IT helpdesk environment. * Knowledge of and compliance with all safety policies and procedures. * Knowledge of a variety of software, technologies, and applications. * Skill in system troubleshooting and problem-solving. * Ability to exhibit excellent customer service skills. * Ability to read, write and understand English. * Ability to carry out instructions in verbal and written format. * Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds and people with disabilities. * Ability to work independently and demonstrate time management skills. * Ability to handle multiple tasks and meet deadlines. * Ability to travel when needed across several locations within New Mexico. * Must possess and maintain a valid New Mexico Driver's License Physical Demands and Work Environment: While performing the duties of the job, the employee is regularly required to use hands, fingers, handle, or feel; reach with hands and arms; see, talk and hear. The employee is frequently required to sit, walk, and stand. The employee is occasionally required to stoop, kneel, crouch, crawl and lift/move up to 25lbs and may occasionally be exposed to outside weather conditions. Specific vision requirements include close vision, distance vision, color vision, and depth perception. Travel as required. Minimum Qualifications: The requirements listed below are representative of the knowledge, skills, and or abilities required for the position. Individuals must be able to pass a criminal background check and drug test. Individuals must have a valid New Mexico driver's license, liability insurance, insurability under the agency insurance carrier, dependable vehicle and a clean driving record. * High school diploma or equivalent. * One year related work experience in help desk environment preferred. * One year Windows environment preferred. Salary Description $18.50/hr

Job DescriptionSalary: $20-$30 Job Title: Entry-Level IT Technician Job Type: Full-time Location: 201 E. College Blvd. Roswell, NM 88201 Job Summary: We are seeking a motivated Entry-Level IT Technician to join our team at a Managed Service Provider (MSP). In this role, you will assist in maintaining, troubleshooting, and supporting IT systems for multiple clients. You will work with hardware, software, and networks to ensure smooth operations and provide technical support to end users. Key Responsibilities: Install, configure, and maintain hardware and software for clients. Troubleshoot and resolve technical issues related to computers, networks, and peripherals. Assist in setting up and managing LAN/WAN networks and cloud-based systems. Provide remote and on-site support to clients. Perform system updates, patches, and security configurations. Document technical procedures, solutions, and client interactions. Collaborate with senior technicians to implement IT solutions. Educate clients on best practices for cybersecurity and IT usage. Qualifications: Basic understanding of computer systems, networking, and IT troubleshooting. Familiarity with Windows and mac OS operating systems. Knowledge of networking concepts (IP, DNS, VPN, firewalls, etc.). Strong problem-solving skills and ability to work in a fast-paced environment. Excellent communication and customer service skills. Certifications such as CompTIA A+, Network+, or ITIL Foundation (preferred but not required). Benefits: Competitive salary and career growth opportunities. Hands-on experience with cutting-edge IT technologies. Training and certification support. Collaborative and supportive work environment.

Looking for an opportunity to work with a talented team and expand your experience in supporting Weapons Test and Evaluation (T&E) projects? SSI needs to add a System Engineer IV to support our current list of services provided to the U.S. Navy. These positions, located at the White Sands Missile Range (WSMR) in White Sands, New Mexico, will provide engineering, technical, logistics, and administrative support in the planning, maintenance, preparation, execution, launch operations and post-test phases to the W Department of the Navy Surface Warfare Center, Port Hueneme Division (NSWC PHD). Primary Functions: Applies an interdisciplinary, collaborative approach to plan, design, develop, test and verify complex lifecycle balanced system of systems and system solutions. Evaluates customer/operational needs to define and coordinate system performance requirements, integrate technical parameters and assure compatibility of all physical, functional and program interfaces. Performs various analyses to optimize total system of systems and/or system architecture. Performs analyses for affordability, safety, reliability, maintainability, testability, human systems integration, survivability, vulnerability, susceptibility, system security, regulatory, certification, product assurance and other specialties quality factors into a preferred configuration to ensure mission success. Develops, maintains, and identifies improvements for the planning, organization, implementation and monitoring of requirements management processes, tools, risk, issues, opportunity management and technology readiness assessment processes. Resolves cross-functional technical issues. If this aligns with your experience and sounds like it is the career path you wish to progress, these are the requirements to be considered for this position: Education/Experience/Skills: A Bachelor's degree or greater is required from an accredited college university in an engineering, physics, mathematics or technical STEM discipline. Ten (10) years professional experience related to operational procedures and an in-depth knowledge of fire control systems similar to those used in the Navy. Knowledgeable on WSMR operations Must be able to deploy to both CONUS and OCONUS The following qualifications are desired: Experience in data collection means and recording capabilities for information generated by the Fire Control System as well as telemetry. Experience in providing supervision of energetic processing personnel, and facilities. Ability to analyze test scenarios, technical communications, systems schematics, and other information to design and implement system configurations required for various tests. CONTINGENT OFFER This position is contingent upon contract award and is anticipated to start in May of 2023. Must possess a valid driver's license. U.S. Citizenship and must be able to obtain and maintain U.S. DoD SECRET Security Clearance required for hire, and to be maintained throughout employment. All candidates will be required to pass background screening to include SSN, Driver Record, and Criminal Background Investigation. What You Can Expect from Us Positive Office environment Professional and knowledgeable team and leadership Business Office hours What's In It for Me? Competitive salary Great benefits, including: Company-subsidized PPO Medical, Dental, and Vision coverage 401(k) Retirement Plan with company match Paid Time Off 10 Paid Holidays per year Education Assistance Company-subsidized Corporate Fitness Program Medical and Dependent Care Flexible Spending Accounts Company-paid Life and Accidental Death and Dismemberment Insurance with an option to increase coverage. Company-paid Short- and Long-term Disability Insurance Company-paid Employee Assistance Program Flexible hours Opportunities for on-the-job training What Your Experience Working for Us Will Be Like Ask any of our employees and they will tell you SSI is a great place to work with an upbeat and positive culture. We take pride in our work to continuously improve on our performance in a manner that enhances the mission of the agencies we serve while expanding opportunities for our employees and our company. About Synectic Solutions, Inc. (SSI) Synectic Solutions, Inc. (SSI), is an award-winning, 20-year government contracting agency focused on the areas of logistics, engineering, management, and information technology. SSI is a growing organization committed to exceeding customer expectations, to continually improving all products, services, and processes, and to perform all work with the commitment to upholding the highest standards and ethics. Ready to apply? If this job sounds like a fit for you, then click on the ‘apply' button below. Good luck!

Under the general direction of the ITS Director, The IT Helpdesk Team Lead position plays a pivotal role in ensuring the smooth and efficient operation of the NMHU Las Vegas, NMHU IT Help Desk. As the primary point of contact for IT support services, this position is responsible for overseeing daily Help Desk activities, managing task prioritization, and fostering a customer-centric environment for students, faculty, and staff. This role combines technical oversight with leadership responsibilities, including supervising a team of employees and student employees, maintaining service schedules, and ensuring adherence to IT service management processes through platforms like Brightspace. The IT Helpdesk Team Lead also acts as a subject matter expert for Level 1 and Level 2 support, guiding the team in incident resolution, request fulfillment, and knowledge management. With a strong emphasis on communication, professionalism, and continuous improvement, the IT Helpdesk Team Lead is instrumental in shaping the user experience and operational excellence of IT services across the institution. Duties and Responsibilities: * Manage and lead a team of IT helpdesk technicians, providing guidance, coaching, and support to ensure high performance and productivity. * Develop and implement onboarding and offboarding processes, ensuring smooth transitions for new hires and departures, including provisioning and deprovisioning of accounts, hardware, and software. * Oversee access management processes, including user account creation, permissions management, and access reviews, to ensure compliance with security policies and regulatory requirements. * Monitor network services and infrastructure, proactively identifying and resolving issues to minimize downtime and optimize performance. * Implement and maintain an asset management system, ensuring accurate tracking and inventory of IT assets, including hardware, software licenses, and peripherals. * Prioritize and assign helpdesk tickets, ensuring timely resolution of technical issues and adherence to service level agreements (SLAs). * Monitor helpdesk performance metrics, analyze trends, and implement strategies for continuous improvement. * Act as a point of escalation for complex technical issues, providing hands-on support and guidance to resolve critical incidents. * Collaborate with other IT teams and departments to facilitate cross-functional projects and initiatives. * Identify training needs and opportunities for skill development within the helpdesk team, organizing training sessions and workshops as needed. * Stay informed about industry best practices, emerging technologies, and trends in IT support to ensure the helpdesk remains up-to-date and efficient. * Other duties as assigned Qualifications Minimum Job Requirements: Associate degree in any field, and 4 years of experience providing technical customer support. . Preferred Qualifications: * Preferred bachelor's degree in information technology, Computer Science, or a related field. * Proven experience (3 years) in a helpdesk management role, preferably in a fast-paced healthcare environment. * Strong technical background with expertise in troubleshooting hardware, software, and network issues. * Excellent leadership and communication skills, with the ability to motivate and inspire team members. * Solid understanding of ITIL framework and helpdesk best practices. * Experience with helpdesk ticketing systems (e.g., OS, ServiceNow, Fresh service) and remote support tools. * Ability to work under pressure and handle multiple priorities effectively. * IT certifications (e.g., ITIL, CompTIA A+, Microsoft Certified Professional) are a plus. * Must possess a valid Driver's License. * Proficient in speaking, reading and writing the English language. Special Conditions for Eligibility: * The work schedule for the Help Desk Lead Technician is typically Monday-Friday 8:00 AM-5:00 PM, however, schedule shifts to include weekends and evenings may be required during peak times, and times where coverage is needed in other areas of the department. * Specialty licensure/certification may be required, as specified by the department. Successful candidate may be subject to a criminal background check. Knowledge, Skills, and Abilities: * Excellent communication skills. * Excellent customer service skills. * Demonstrated ability to provide leadership and guidance. * Demonstrated ability to be proactive. * Demonstrated ability supporting Windows and Mac OS. * Demonstrated ability supporting Office 365, Brightspace, and ZOOM. * Demonstrated ability troubleshooting common computer problems. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Moderate physical effort. While performing he duties of this job, the employee is regularly required to stand, walk, sit, use hands to manipulate, handle, or feel objects, tools, or controls, reach with hands and arms, and talk or hear. May require occasional lifting, handling, pushing, or moving objects up to 50 pounds. * Specific vision abilities required by this job include close vision, distance vision, depth-perception, and the ability to adjust focus. Working Environment: * Work is performed in an office/classroom setting.

Dynamic Solutions Technology, LLC, a premier strategic services firm that meets IT and Service needs for commercial and government clients. We are is seeking a full-time Information Assurance Security Analyst to support DoD customer. This position is to provide support in the White Sands Missile Range (WSMR), NM area. Responsibilities: Serves as a team member providing network monitoring and scanning functions. Provides network vulnerability scanning to ensure IAVA compliance and remediation. Provides antivirus management using antivirus tools. Provides wireless scanning using network detection software. Implements system security policies, scans and IAVAs for WSMR, including WSMR organizations, tenant activities, and other contractors. Provides Cybersecurity reporting requirements to appropriate authorities. Provides Tier 2 assistance for personnel / users needing information/assistance with Information Assurance (IA) and CSO related issues. Risk Management/Accreditation/Certification Services; Assists the Information Systems Security Manager (ISSM) in the management of the RMF process in accordance with AR 25-2 and DoDI 8510.01. Provide Knowledge Management Services for all information required to perform Certification and Accreditation services for the White Sands Missile Range Cybersecurity Office (CSO). Position requires knowledge of SharePoint services in maintaining required documentation such as appointment orders, Authority to Connect (ATC) and Authority to Operate (ATO) documentation, library of Army and other regulations relating to Information Assurance, Memorandums of Understanding/Agreement, Tenant Security Plans, Certificates of Networthiness (CoNs), etc. Directly supports Information Assurance (IA) requirements, within the immediate area of responsibility (AOR), managing and tracking system administrator elevated level of access to network resources. Therefore, requires the knowledge of the Army Training and Certification Tracking System (ATCTS), and IA DoD 8570.01 status verification. Works with team members to identify IA trends and suggests long-term strategies to help mitigate IA issues. Analyzes and evaluates risk and makes recommendations that are in compliance with all policies, rules and regulations governing IA functions. Assesses procedures and identifies opportunities to improve customer service. Champions customer service and sets and monitors parameters for customer service excellence. REQUIRED SKILLS: COTS software/hardware experience: Working knowledge of COTS software/hardware, and network products, including Windows OS, MS Office, Remedy, etc. Working knowledge of WEB filter management tools, such as WebSense. Working knowledge of IDS management tools, SourceFire. Working knowledge of IAVA tools, such as ACAS, Symantec Endpoint, WSUS, HBSS and Fluke air Check. Working knowledge of Server Operating Systems and Microsoft Active Directory. Working knowledge of Information Assurance policies and procedures. Skills/Certifications/Training - Security+ ce certification, and relevant Computing Environment training, in accordance with DoD 8570.01m. ACAS, Retina, Flying Squirrel, and Snort are preferred Computing Environment training. Good oral and written communication skills. Ability to react to customer issues and formulate resolutions quickly. REQUIRED EXPERIENCE/CERTIFICATIONS/CLEARANCE: High School Diploma or GED Certificate 5 - 7 Years of practical experience in a Cybersecurity/IA Active Secret clearance