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ServiceNow - IT Service Management (ITSM) - Senior - Tech Consulting - Open Location
Ernst & Young Oman 4.7
Information technology analyst job in Miami, FL
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Senior Consultant - IT Service Management (ITSM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions. Your key responsibilities In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include: Interacting with business stakeholders to evaluate business models and processes. Analyzing newly implemented technology solutions to verify they meet business requirements. Collaborating with technical teams to design and deliver system architecture solutions. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as a workstream lead across all aspects of a ServiceNow ITSM project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers) Provide guidance and industry leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 2 - 4 years relevant ServiceNow ITSM project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - ITSM 3+ years of Big 4 or equivalent consulting experience Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) Performance analytics and reporting experience - certifications are a plus ServiceNow Certified Implementation Specialist - Data Foundations or HAM or SAM Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************. #J-18808-Ljbffr
$122.9k-213.4k yearly 5d ago

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Application Analyst - Epic Resolute Billing - FT - Days - DIO
Memorial Healthcare System 4.0
Information technology analyst job in Miramar, FL
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience. Summary This position is responsible for administration and support related to Memorial's business or clinical applications. Provides day-to-day management of applications for moderately complex or standard applications. Responsible for supporting systems designing, building/configuring, testing, debugging and installation in partnership with business application vendors for technical support. Responsibilities Maintains assigned application through partnership with technical experts, vendors, and technology teams to ensure the application continues to support end-users and to mitigate any functional or operational issues. Oversees application activities including the archiving of data and security administration, and electronic data received. Performs work of moderate complexity for assigned business application including collecting and auditing information, analyzing data, and generating reports, preparing operating instructions, and compiles documentation of program development. Maintains knowledge of current operational workflows that are supported through the business or clinical application. Proactively analyzes operational processes and data to identify opportunities and improve existing processes for workflow optimization. Manage applications projects as needed. Supports end-users, in partnership with selected vendors if applicable, to provide customer service and classroom/virtual training for users. Builds and codes moderately complex applications and/or modules using common programming languages to configure and maintain applications. Tests, troubleshoots to user requirements, inquiries and problems and provides input in the development or modification of currently established processes and procedures to drive application efficiency. Supports associate application analysts to develop application management skill sets and understand more complex Memorial systems. Participates in vendor selection, data management, and process improvement for assigned business application. Designs and maintains report structure and analysis needs in order to communicate application management findings and identify areas for improvement. Develops digital tools to ensure they meet applicable regulations and standards. Partners with other business applications management teams and contractors to identify synergies and opportunities for improvement, and works with vendors to ensure upgrades and configuration changes are maintained and accurate. Contributes to the design and upgrade of clinical systems or business systems to ensure up-to-date versions that serve all necessary clinical or business needs. Documents application data needs and business requirements as input into application upgrades and modifications for the developers. Competencies ACCOUNTABILITY, ACCURACY, ANALYSIS AND DECISION MAKING, ANALYSIS AND DECISION MAKING - IT, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, HEALTHCARE INFORMATION SYSTEMS, HIPAA, IT APPLICATIONS, IT CUSTOMER SUPPORT, ORGANIZATION SKILLS, ORGANIZATION SKILLS (4), RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, TEAM WORK Education And Certification Requirements Associates (Required) Additional Job Information Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. May require specialized knowledge in a business line. Required Work Experience: Three (3) years of relevant experience. Equivalent work experience may substitute for education requirement.Equivalency for degree: High school diploma plus five years of experience. Other Information: Follows Standard Precautions using personal protective equipment as required.Additional Education Info: in Information Technology, Computer Science, or related field. Working Conditions And Physical Requirements Bending and Stooping = 40% Climbing = 20% Keyboard Entry = 60% Kneeling = 40% Lifting/Carrying Patients 35 Pounds or Greater = 20% Lifting or Carrying 0 - 25 lbs Non-Patient = 60% Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40% Lifting or Carrying > 75 lbs Non-Patient = 20% Pushing or Pulling 0 - 25 lbs Non-Patient = 40% Pushing or Pulling 26 - 75 lbs Non-Patient = 40% Pushing or Pulling > 75 lbs Non-Patient = 20% Reaching = 40% Repetitive Movement Foot/Leg = 0% Repetitive Movement Hand/Arm = 60% Running = 0% Sitting = 60% Squatting = 40% Standing = 60% Walking = 60% Audible Speech = 60% Hearing Acuity = 60% Smelling Acuity = 0% Taste Discrimination = 0% Depth Perception = 60% Distinguish Color = 60% Seeing - Far = 60% Seeing - Near = 60% Bio hazardous Waste = 20% Biological Hazards - Respiratory = 20% Biological Hazards - Skin or Ingestion = 20% Blood and/or Bodily Fluids = 20% Communicable Diseases and/or Pathogens = 20% Asbestos = 0% Cytotoxic Chemicals = 20% Dust = 60% Gas/Vapors/Fumes = 20% Hazardous Chemicals = 20% Hazardous Medication = 20% Latex = 20% Computer Monitor = 60% Domestic Animals = 20% Extreme Heat/Cold = 0% Fire Risk = 0% Hazardous Noise = 20% Heating Devices = 0% Hypoxia = 0% Laser/High Intensity Lights = 20% Magnetic Fields = 20% Moving Mechanical Parts = 20% Needles/Sharp Objects = 0% Potential Electric Shock = 20% Potential for Physical Assault = 0% Radiation = 20% Sudden Decompression During Flights = 0% Unprotected Heights = 0% Wet or Slippery Surfaces = 20% Shift Primarily for office workers - not eligible for shift differential Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification. Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process. Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity. Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law. We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program. Employment is subject to post offer, pre-placement assessment, including drug testing. If you need reasonable accommodation during the application process, please call ************ (M-F, 8am-5pm) or email *******************************
$74k-99k yearly est. 3d ago
IT Specialist
Straticon 3.8
Information technology analyst job in Boca Raton, FL
We are seeking an innovative and strategic IT Director to lead the design and implementation of a unified, enterprise-wide IT Service Desk function. This role will play a pivotal part in modernizing support services, driving organizational alignment, and enhancing the overall employee technology experience across a multi-location operation. As a leader, you will champion the development of a comprehensive service delivery model that acts as the centralized point of contact for all IT-related needs. Leveraging best practices in integrating cutting-edge tools like AI, automation, and predictive analytics, you will build a future-ready support ecosystem that empowers the business and elevates performance. Core Responsibilities: Strategic Direction & Vision Architect and implement a unified service desk strategy that serves all business units and operational environments. Create and execute a transformation roadmap that aligns with the company's broader digital and business initiatives. Guide the shift to an experience-driven and results-oriented service delivery approach. Embed leading service management practices to ensure governance, adaptability, and enterprise cohesion. Cross-Functional Integration Collaborate with stakeholders across departments (HR, Accounting, Legal, Operations, ect.) to unify workflows and standardize service offerings. Ensure seamless support delivery across corporate offices, field teams, and remote environments. Establish governance models that promote accountability and consistent service quality across the enterprise. Operational Execution & Excellence Define and track key performance indicators (KPIs) and experience-level agreements (XLAs) to measure support outcomes. Cultivate a culture of continual improvement using performance metrics and user feedback. Develop and maintain a dynamic knowledge base and robust self-service tools powered by AI. Oversee third-party service providers and enforce service level agreements. Technology Enablement & Innovation Lead the integration of automation tools, AI-driven workflows, and predictive technologies to enhance service desk responsiveness. Introduce intelligent service catalogs and user-personalized experiences to streamline IT interactions. Monitor and adopt emerging technologies to ensure sustained innovation and agility. People Leadership & Culture Development Build and manage a service desk team, fostering a culture of accountability, innovation, and service excellence. Promote an employee-first mindset focused on empathy, responsiveness, and problem ownership. Provide coaching, development, and leadership opportunities to build team capability and resilience. Qualifications: Required: Bachelor's degree in Information Technology, Business, or a related field (Master's preferred). A minimum of 10 years' experience in IT service management or enterprise IT leadership, including 5+ years in a senior management role. Demonstrated success in standing up or transforming service desk or ESM operations within distributed or multi-site organizations. Background in construction industry. Preferred: ITIL 4 certification required; additional certifications (e.g., SIAM, HDI, COBIT, ISO/IEC 20000) highly desirable. Hands-on experience with platforms like ServiceNow, Jira Service Management, Salesforce, CMiC, Autodesk, and Azure DevOps.
$52k-77k yearly est. 1d ago
Senior FP&A Analyst
Pricesmart 4.8
Information technology analyst job in Miami, FL
Hello, potential PriceSmart candidate. We're on a mission to hire the very best, and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize the greatest contributions to the company can come from anywhere in the organization, and we know that the next one could be yours! We are looking for a Senior FP&A Analyst who will partner with the Senior FP&A Manager to support financial planning, analysis, and process improvements across logistics operations. This role combines analytical expertise, technical skills, and financial knowledge to deliver accurate reporting, margin analysis, and forecasts. The analyst will collaborate with Finance, Logistics, and Supply Chain teams to provide actionable insights, optimize financial outcomes, and support strategic decision-making. The ideal candidate is detail-oriented, analytical, and able to translate complex data into clear recommendations, while assisting with accruals, COGS processes, and transportation P&L management. What's unique about this job (What you'll do) Assist in the preparation and analysis of management reporting for the Global Supply Chain function, including Logistics and Distribution, ensuring P&L, margin, and cost information is accurate, timely, and actionable. Develop and maintain reports, dashboards, and scorecards that highlight cost/margin drivers, trends, risks, and opportunities, supporting forecasting and decision-making. Prepare clear, executive-level materials and presentations that communicate financial metrics, key takeaways, assumptions, risks, and opportunities for business reviews and senior leadership discussions. Support quarterly forecasts, annual budgets, and long-term planning by assisting with template development, automation, and integration into TM1 and other FP&A systems, ensuring accurate and consistent data at the GL level. Assist in evaluating accruals and COGS processes by documenting workflows, identifying inefficiencies, and supporting process improvement initiatives to enhance cost visibility and forecasting accuracy. Analyze Logistics and Supply Chain projects, model assumptions, evaluate scenarios, and communicate projected outcomes and recommendations. Identify and implement process improvements across reporting, analytics, and planning, including workflow streamlining, report automation, and dashboard enhancements, under the guidance of Management. Partner proactively with cross-functional teams (Finance, Logistics, Merchandising) to validate assumptions, ensure accurate data flow, and provide insights that strengthen forecasting and reporting. Perform additional activities as needed to support team and corporate objectives while maintaining alignment with company values. Bring your passion and expertise (Who you are) Bachelor's degree in Finance, Economics, Business, Logistics, or a related field. 5+ years of experience in finance, FP&A, or business analysis, preferably in a logistics, supply chain, or retail environment. English - required (verbal and written); Spanish - a plus but not required. Advanced Excel skills and experience with financial systems such as TM1, Power BI, Domo, or similar analytics platforms. Strong quantitative, analytical, and technical skills. Ability to translate complex financial and operational data into clear, actionable insights that support strategic decision-making. Strong analytical skills with knowledge of financial analysis methods, tools, and systems, including trend analysis, predictive modeling, and leveraging external data sources. Demonstrated ability to work independently, prioritize multiple deadlines, and execute effectively in a fast-paced environment. Experience supporting transportation, logistics, or inventory-related financial reporting. Familiarity with margin accruals, COGS processes, and driver-based forecasting models. Exposure to process improvement initiatives, including workflow documentation and reporting automation. Working knowledge of financial and accounting principles. Embraces change and continuous improvement by simplifying and automating processes using technology. Provides strategic-level analysis and guidance to senior leaders from a finance and business perspective. Ensures accuracy in daily tasks and projects by demonstrating strong attention to detail and identifying trends and inconsistencies in financial data. Excellent communication and collaboration skills to work across multiple levels of the organization. Some important intangibles You feel connected to our mission and values: Integrity, Respect, Accountability, Passion, Community and Continuous Improvement You are a self-starter who doesn't need direct supervision to motivate you for success You enjoy sharing your quirkiness and talents with your coworkers Enjoy working hard Full of energy for the things one sees as challenging The ability to remain calm when dealing with unforeseen constraints. The above description is designed to state the general nature and level of work performed in the function. It is not intended to contain or be construed as an exhaustive inventory of all job duties, responsibilities and qualifications required of employees assigned to this job. A complete job description may be made available to you through the hiring process. Benefits & Perks - We take care of our people We believe taking care of our people is the right thing to do. This is what we can offer for all your hard work: Beyond competitive pay Medical, Dental and Vision plans 401K Contributions Life Insurance LTD PriceSmart Membership Card Calm Meditation App Fun events Employee recognition Supportive, nurturing environment with many opportunities for learning and growth ...and more! Our Commitment We not only embrace and celebrate the diversity of our membership base and communities, but also strive to achieve the same in our employees. At PriceSmart, we are committed to equal employment opportunity, regardless of race, color, religion, national origin, gender, sexual orientation, age, disability, veteran status or any other class protected by applicable law. We are proud to be an equal opportunity employer. Get to know us PriceSmart was founded with a purpose: to inspire and impact the lives and businesses of our Members, our employees and our communities through the ethical delivery of the best quality goods and services at the lowest possible prices. Throughout the years, we have constantly asked ourselves how we can do more and have a greater impact. We want to prove that we are a company that can grow, be profitable and do good in the world, and we have learned that it takes a great organizational culture to achieve that goal. At PriceSmart, you can look forward to company events, anniversaries celebrating our employees with more than 20, or 30 years of tenure, volunteering and learning opportunities, and just great company filled with curious, kind folks. Dreaming up and sharing ideas aren't responsibilities reserved for certain teams or leaders; the challenge of building our own culture is on all of our shoulders. That sense of community and belonging keeps us excited to walk through the door every day, wherever that door may be, in any of our 13 countries.
$71k-99k yearly est. 2d ago
Fraud Ops Analyst
Nationsbenefits
Information technology analyst job in Plantation, FL
NationsBenefits is recognized as one of the fastest growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members. Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction. Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members. We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India. Position Summary: We are seeking a detail-oriented and analytical Fraud Analyst to join our fraud management team. This role is responsible for detecting, investigating, and preventing fraudulent activity across customer accounts, transactions, and access points. The ideal candidate will have a strong understanding of fraud patterns, data analysis, and risk mitigation strategies. ________________________________________ Key Responsibilities: • Monitor real-time transactions and account activity for suspicious behavior. • Analyze fraud alerts and escalate cases based on severity and risk. • Investigate potential fraud cases including account takeover, synthetic identities, and transaction anomalies. • Collaborate with customer service, compliance, and technology teams to resolve fraud incidents. • Maintain and enhance fraud detection rules, scoring models, and dashboards. • Document findings and contribute to fraud reporting and trend analysis. • Support onboarding of new clients by assessing fraud risk and recommending controls. • Participate in the development of fraud playbooks and escalation protocols. ________________________________________ Qualifications: • Bachelor's degree in Criminal Justice, Finance, Data Analytics, or related field. • 2+ years of experience in fraud detection, investigation, or risk analysis. • Familiarity with fraud detection tools, machine learning models, and case management systems. • Strong analytical and problem-solving skills. • Excellent communication and documentation abilities. • Experience with SQL, Excel, or data visualization tools is a plus. ________________________________________ Preferred Skills: • Knowledge of e-commerce, financial services, or digital identity verification. • Experience with synthetic identity detection and account takeover prevention. • Understanding of velocity limits, IP monitoring, and behavioral analytics.
$41k-61k yearly est. 1d ago
Operations Process Analyst - Bank Operations
Bradesco Bank
Information technology analyst job in Coral Gables, FL
Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Job Summary: The Operations Business Analyst will play a critical role in supporting the successful implementation and ongoing optimization of the ServiceNow platform within the Operations team. This individual will act as the primary liaison between Operations stakeholders and the ServiceNow implementation team, ensuring that business requirements are accurately captured, workflows are designed to meet operational needs, and the platform delivers maximum value post-deployment. Key Responsibilities Implementation Phase Conduct deep dives into operational and technical processes to understand current workflows. Gather, document, and validate detailed business requirements. Create and refine user stories for development teams. Participate in design workshops and ensure alignment between business needs and technical solutions. Support testing activities, including User Acceptance Testing (UAT), and assist in issue resolution during deployment. Post-Implementation Serve as the Operations team's subject matter expert (SME) for ServiceNow. Configure, build, and customize new workflows using ServiceNow Flow Designer and related tools. Maintain and optimize existing workflows to improve efficiency and compliance. Develop and maintain documentation for workflows, processes, and configurations. Provide training and support to Operations personnel on ServiceNow functionality. Monitor platform performance and usage, generating reports and dashboards for management. Cross-Functional Collaboration Act as the primary point of contact between Operations and ServiceNow technical teams. Ensure smooth communication and coordination with other business units impacted by workflow changes. Participate in governance activities to maintain platform standards and best practices. Qualifications: Education: Bachelor's degree in Business Administration, Information Systems, or related field. Experience: 3+ years as a Business Analyst or similar role, preferably in Operations or Financial Services. Hands-on experience with ServiceNow platform (ITSM, Workflow, or App Engine modules preferred). Skills: Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Familiarity with workflow automation and process improvement methodologies (Lean, Six Sigma). Proficiency in ServiceNow configuration and workflow design. Certifications (Preferred): ServiceNow Certified System Administrator (CSA). ServiceNow Certified Implementation Specialist (CIS) - App Engine or ITSM. Languages: Portuguese and/or Spanish proficiency is considered a valuable asset. Core Competencies: Ability to translate business needs into technical requirements. Strong documentation and process mapping skills. Collaborative mindset with experience in Agile/Scrum environments. Bradesco Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Search for this job, NO EMPLOYMENT AGENCIES, HEAD HUNTERS, EXECUTIVE SEARCH FIRMS OR REPRESENTATIVE CALLS PLEASE.
$41k-61k yearly est. 2d ago
IT Technician - WOW Cart Assembly and Support (Workstation on Wheels)
Future Tech Enterprise 4.6
Information technology analyst job in Fort Lauderdale, FL
The IT Technician is responsible for assembling, configuring, and maintaining Workstations on Wheels (WOW) units to ensure reliable operation in clinical and office environments. This role includes hardware installation, connectivity setup, testing, and user support to maintain optimal workstation performance. This is a full time position, delivering to and working at several locations in South Florida. The work hours are M-F 8:00 AM - 5:00 PM. Our benefit offerings include Medical, Dental & Vision Insurance, 401k with company match and PTO.Responsibilities Deliver and unwrap WOW carts, clean work areas, and dispose of packaging materials. Ensure carts meet departmental specifications before deployment. Transport carts safely to designated departments using the company van. Load and unload equipment securely. Connect and secure cabling (power, USB, network) according to standards. Provide user instruction on cart operation and basic troubleshooting. Respond to on-site support needs and helpdesk requests. Perform pre-deployment testing of all components and verify network connectivity. Document assembly and testing results for inventory and quality tracking. Conduct preventive maintenance, including battery calibration, cleaning, and firmware updates. Maintain accurate inventory and keep work organized. Requirements Strong knowledge of computer hardware assembly and troubleshooting. Familiarity with WOW medical carts and basic networking (Ethernet, Wi-Fi, DHCP). Ability to read and follow assembly diagrams and technical documentation. Excellent attention to detail and organizational skills. Valid driver's license with an excellent driving record. Ability to safely operate a company van and physically load/unload equipment. Physical capability to lift and transport equipment. (Heavy Lifting) Experience in healthcare IT or technical support is a plus. About Future Tech Enterprise, Inc. Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization. Why Join Future Tech Influence the future of a rapidly evolving enterprise technology leader. Collaborate with industry giants and public sector innovators to co-create impactful solutions. Enjoy a dynamic, entrepreneurial culture with a clear executive mandate for innovation. #LI-Onsite Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
$38k-59k yearly est. Auto-Apply 34d ago
STATE ATTORNEY'S OFFICE, 11TH CIRCUIT- IT SYSTEMS ADMINISTRATOR III - 21000845
State of Florida 4.3
Information technology analyst job in Miami, FL
Working Title: STATE ATTORNEY'S OFFICE, 11TH CIRCUIT- IT SYSTEMS ADMINISTRATOR III - 21000845 Pay Plan: State Attorneys JAC 21000845 Salary: $50,437.12 TO $94,034.88 Total Compensation Estimator Tool OFFICE OF THE STATE ATTORNEY KATHERINE FERNANDEZ RUNDLE ELEVENTH JUDICIAL CIRCUIT STATE ATTORNEY INTEROFFICE MEMORANDUM TO: EXTERNAL CANDIDATE FROM: PRIMROSE LAURIENT Senior HR Administrator DATE: October 24, 2025 RE: POSITION AVAILABLE Computer Programmer - Information Systems Location: E.R. Graham Building 1350 Northwest 12 Avenue Miami, Florida 33136 Position Overview: The Information Technology Specialist III is a computer programmer position which consists of specialties involving research, programming, analysis and improvement of workflow processes, statistical reporting "dashboards" and database maintenance. This position is exempt from the Fair Labor Standards Act (FLSA). The work schedule for this position is: 8:00 a.m. to 4:30 p.m. The Job Responsibilities are: * Developing and designing business management applications * Developing, designing, and maintaining websites * Developing and maintaining the SQL Server * Creating statistical reports and business intelligence dashboard * Performing other related duties as assigned The Minimum requirements are: * Two (2) years of experience in computer operations, systems analysis or programming * Working Knowledge of Microsoft Visual Studio (ASP.Net, Windows Forms, etc.) * Working knowledge of the development of business applications utilizing SQL databases The Preferred Qualifications and Skills are: * Associate of Science Degree in Computer Technology * Proficiency with the C#, VB.Net and XML programming languages * Proficiency with managing and maintaining Microsoft SQL Server (2012 or higher) * Proficient with Microsoft PowerBi and SSRS. * Proficiency developing web services, SOAP, XML * Experience researching, analyzing, and identifying cost effective automated solutions and software to improve organizational efficiencies * Familiarity with any version of Microsoft Access / VBA Specific Skills and Characteristics: The Successful Candidate must be able to: * Possess and demonstrate significant knowledge of computer programming * Possess and demonstrate excellent written and oral communication skills * Be detail-oriented, identify, analyze and solve problems independently and effectively under pressure to meet stringent deadlines * Manage multiple priorities simultaneously * Be team oriented * Be adaptable to change * Work effectively with all levels of staff and outside agencies Yearly Salary Range: $50,437.12 to $94,034.88 (Salary to commensurate with experience) To apply for this position, please complete and submit an application, and updated resume to: ********************. Applications can be downloaded from our website at: ***************** The State Attorney's Office reserves the right to modify the conditions of this job announcement or to withdraw the announcement without prior written or other notice. All information provided by applicants is subject to verification and background investigation. False statements or omission of information on any application materials may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed. Insurance benefits, vacation package and Florida Retirement System Pension benefits are offered with this position Internal and External Candidates will be considered Equal Employment Opportunity/Affirmative Action Employer If you are a retiree of the Florida Retirement System (FRS), please check with the FRS at ************** on how your current benefits may be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:
$50.4k-94k yearly Easy Apply 60d+ ago
Specialist, Technical Operations
Lynn University 4.4
Information technology analyst job in Boca Raton, FL
The Financial Aid Technical Operations Specialist executes the federal and institutional aid disbursement process. Ensure data accuracy by implementing data cleanup tasks and exceptions reports. This role provides technical support and coordinates training sessions, creates and maintains documentation, troubleshoots a variety of technical issues and responds to user needs in the Office of Financial Aid. Job Description: Essential Duties and Responsibilities * Disburse all financial aid in Workday. * Process origination, disbursement and reconciliation of all Federal Aid through Workday and COD System. * Support Financial Aid Director and Counselors on resolving disbursement failures. * Execute Financial Aid Processes in Workday. * Perform data update/cleanup and assist in resolving technical issues on all Financial Aid systems. * Troubleshoot the scanning process and workflow functionality in Perceptive Content. * Perform related duties as requested by the Director of FA Technical Operations. * Assist with reviewing, updating content and troubleshooting FAST Portal (Financial Aid System Tool). * Create and maintain templates, forms and workflows on AdobeSign as well as offers training and support to Financial Aid staff. * Runs, monitor and ensure data accuracy for Award Letter Integration. * Other duties as assigned. Required knowledge, skills, and abilities * Must have strong verbal communication and customer service skills. * Must be detailed oriented with excellent organizational, technological and follow through skills. * Knowledgeable of Microsoft Office Suite. Preferred knowledge, skills, and abilities * Workday, AdobeSign, Perceptive Content. Minimum Qualification * Must have a bachelor's degree. * Minimum of one to two years related experience. Accreditation and equal opportunity Lynn University does not discriminate on the basis of race, color, gender, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, parenting status, veteran status or retirement status in its activities and programs. In accordance with Title IX of the Education Amendments of 1972, Lynn University does not discriminate on the basis of sex. Inquiries concerning the application of the non-discrimination policy may be directed to the Lynn University Compliance Officer/Title IX Coordinator at 3601 N. Military Trail, Boca Raton, FL 33431, ***************************, or ***************; or to the U.S. Department of Education Office for Civil Rights. Lynn University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate, master's and doctoral degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call *************** for questions about the accreditation of Lynn University. 2020 Lynn University Americans with Disabilities Act Please notify us at least five days in advance if a reasonable accommodation for a disability is needed by calling ***************. The Annual Security and Fire Safety Report In compliance with the Clery Act, the University annually provides a report to each student and current employee, as well as to prospective employees and students, that provides a detailed disclosure of information regarding campus security practices (including Emergency Response Plan, Timely Warnings, Emergency Warnings, Missing Persons, fire safety policies, fire prevention data, and Crime Log policies), as well as crime and fire-related incident statistics for the preceding year. The Annual Security and Fire Safety Report is available online at lynn.edu/securityreport For your health, Lynn University is smoke- and tobacco-free.
$47k-59k yearly est. Auto-Apply 60d+ ago
Information Technology Professional
U.S. Navy 4.0
Information technology analyst job in Fort Lauderdale, FL
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
$45k-68k yearly est. 15d ago
IT Network Administrator
Chenmed
Information technology analyst job in Miami, FL
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Network Administrator plays a critical role in maintaining enterprise-wide network infrastructure by managing the health and performance of all network devices, hardware, and software systems across our data facilities. This position provides expert Tier 3 technical support while taking on additional operational responsibilities as needed, and serves as a key contributor to the IT Networking team through close collaboration with engineering colleagues to implement established processes, develop new operational standards, and ensure optimal network performance throughout the organization. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: + Performs initial network troubleshooting and triages tickets; including remote access of datacenter servers, network routers, etc. + Manages enterprise monitoring tools, such as SolarWinds Orion, including the evaluation, creation and updating of monitors and alerts; and responds to all alerts and notifications. + Manages and maintains network devices, wired and wireless, at all offices. + Installs, maintains, and troubleshoots data facilities (MDFs and IDFs) at remote sites and within the corporate data center. + Assists with workstation, printer, IoT, and MIoT, network installation as needed. + Coordinates with peers and team leaders, engineering staff and customers to communicate incident status and direct dispatch and logistics of technicians, spares, and replacement equipment. + Prioritizes incidents and requests to facilitate quick resolutions and minimal disruption of business operations. + Appropriately and accurately documents work performed and communicates with stakeholders via email and the service management platform. + Creates and maintains standard operating procedures and knowledge bases. + Participate in the IT Operations on-call support rotation. + Ensures that a remarkable level of customer service is provided at all times. + Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: + Technical understanding of network design and setup + Understanding of client/server and web applications + Basic understanding of scripting and automation + Knowledge of firewalls, switches, wireless access points + High level of conceptualization, analytical, logic, technical, troubleshooting and reasoning skills + Excellent phone and communication skills + Strong interpersonal skills + Ability to work independently as well as, in a team environment + Ability to multi-task and prioritize issues. Ability and willingness to quickly adjust priorities as business needs shift + Ability to document all activities and instructions + Ability to work with all end user skill levels + Skilled in Microsoft Office Suite products including Word, Excel, PowerPoint, and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail, and presentation software + Ability and willingness to travel locally, regionally, and nationwide up to 10% of the time + Spoken and written fluency in English + This job requires use and exercise of independent judgment **EDUCATION AND EXPERIENCE CRITERIA:** + AA/AS degree in an Information Technology related field **OR** additional experience above the minimum will be considered in lieu of the required education on a year-for-year basis required + A minimum of 3 years' experience working within a dedicated, multi-tier technical team required + A minimum of 2 years' experience providing technical support, either help desk or network support in a corporate environment preferred + At least one (1) entry level certification (Network+, CCENT, etc.) or higher required + Experience using a service desk platform (ITSM or trouble ticket system) + Experience configuring routers and/or switches via a CLI or terminal interface + Experience managing data facilities and familiarity with their design **PAY RANGE:** $68,346 - $97,636 Salary **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite
$68.3k-97.6k yearly 60d+ ago
Senior IT Helpdesk/Network Analyst
Neocis 4.0
Information technology analyst job in Miami, FL
About us Neocis is an established start-up revolutionizing dentistry with Yomi, the first, and only FDA cleared robot for assisted dental surgery. The company collaborates closely with leading clinicians to develop innovative technologies that help advance patient care and improve quality of life. Based in Miami, Florida. Neocis is venture-backed with funding from several prominent investors. What's in it for you? You'll thrive in our innovative and collaborative environment Make an immediate impact on life-changing technology Avoid silos and “not my job” mentality in our smaller, fast paced, startup environment We offer sabbatical, parental leave and unlimited PTO policies Generous 401K plan with 4% company match Comprehensive benefits package that includes medical, dental and vision The Role: Senior IT Helpdesk/Network Analyst The Senior IT Helpdesk/Network Analyst is responsible for providing technical support to end-users, managing the network infrastructure, and overseeing the facility's day-to-day operations. The candidate must have strong communication and problem-solving skills, be highly organized, and work well in a team environment. What you'll do: Provide technical support to end-users for hardware and software issues, including troubleshooting, diagnosing, and resolving technical issues. Manage and maintain the network infrastructure, including routers, switches, firewalls, and wireless access points. Assist in the development and implementation of IT policies and procedures. Manage and maintain inventory of all IT and facility-related equipment, including procurement and disposal of equipment. Participate in disaster recovery and business continuity planning and testing. Assist in the development and delivery of IT training to end-users. Monitor and maintain the security of the network infrastructure and systems. Manage employee facility access protocols. Assist in the installation, configuration, and maintenance of hardware and software. Liaise with external vendors and service providers to ensure timely and efficient delivery of services and supplies. Ensure the facility's day-to-day operations run smoothly, including monitoring office security systems, and managing IT supplies. Assist with equipment provisioning and shipping, including onboarding and offboarding of employees. Assisting with building and equipment maintenance schedules. Responding to urgent maintenance calls during and after hours. Perform other duties as assigned. What you'll bring: Associates degree (with 5+ years of experience) or Bachelor's degree (with 3+ years of experience) in computer science, information technology, or a related field. Proven experience as an IT Helpdesk / Network Analyst, and Facility Coordinator. Experience with SaaS applications or ERP systems desirable Strong technical skills in hardware, software, and network troubleshooting and maintenance. Strong communication and interpersonal skills. Excellent organizational and time management skills. Ability to work well in a team environment. Ability to work independently and prioritize tasks. Familiarity with ITIL, network security, and disaster recovery planning. What else? This is a full-time position. This position occasionally requires long hours and weekend work. This is not a supervisory role The position will require 0% travel The main location of this role is in a manufacturing/clinical environment and requires: This position requires the regular use of a computer. Prolonged periods working on a computer. Ability to lift/push/carry items up to 50 pounds. Frequent exposure to moderate noise Reasonable accommodations may be made to enable candidates with disabilities to perform this role
$89k-114k yearly est. 4d ago
Part time Information Systems Analyst
Globalchannelmanagement
Information technology analyst job in Miami, FL
Part time Information Systems Analyst needs 3 years supporting Microsoft end user technologies, including Windows, Office applications etc Part time Information Systems Analyst requires: 3 days a week, Tues- Thursday 24 hours/weekly Candidates must have experience troubleshooting basic conference audio/video issues, updating software, etc - Must have the ability to provide hands on support to staff in office and be personable. - Spanish speaking is nice to have. 3 years in customer facing IT support role is required. Excellent troubleshooting and diagnostic skills are required. Excellent interpersonal, communication and customer care skills are required. PowerShell experience is required. Experience with infrastructure technology (servers, networking equipment) is preferred. Experience with an ITSM platform (specifically ServiceNow) is preferred. ITIL certification is preferred. While performing the role you will need to lift up to 50lbs 5% travel may be required in support of the positions responsibilities. Part time Information Systems Analyst duties: Responsible for the deployment, maintenance, and support of IT systems throughout the global organization. Support US based users Provide both hands on and remote support of a variety of hardware and software platforms.
$44k-77k yearly est. 60d+ ago
Senior IT Coordinator- Team Lead ( Fort Lauderdale)
Pkfod Careers
Information technology analyst job in Fort Lauderdale, FL
About PKF O'Connor Davies PKF O'Connor Davies is a top-ranked accounting, tax, and advisory firm with offices across the U.S. and internationally through our PKF global network. For over a century, we have built our reputation on deep industry expertise, a personalized approach, and a commitment to delivering real value to our clients. Our mission is to provide exceptional service while fostering long-term relationships built on trust and integrity. We serve a diverse client base across industries and sectors, helping organizations and individuals navigate complex challenges with confidence. At PKF O'Connor Davies, culture is at the heart of who we are. We believe our team members are our greatest asset, and we invest in their growth and success through mentorship, professional development, and continuous learning opportunities. Our goal is to foster a collaborative environment where diverse perspectives are valued, innovation is encouraged, and team members can make an impact. We are also committed to supporting work-life balance, offering flexibility and resources to help our team members grow their careers while maintaining fulfilling personal lives. If you are looking for a career where you can grow, contribute, and be part of a firm that values both excellence and community, PKF O'Connor Davies is the place for you! Locations: Fort Laurderdale, FL The Senior Coordinator's role will help drive our IT department to function more efficiently and effectively with the goal of maximizing end user satisfaction. This includes overseeing the support of IT related operations in the firm's Ft. Lauderdale, Florida office. Flexible working options available. Essential Duties: IT point of contact and escalation point for IT needs associated with the Ft. Lauderdale office (approximately 50 end users). Asset Management of Ft. Lauderdale office equipment (procure, configure, provisioning, tracking, disposal). Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware and associated documentation. Handle business-critical IT tasks and systems administration. Escalation point for IT service desk issue resolution, provide first contact support of incoming requests when required based on the volume of overall service desk requests. Monitor progress of open service desk tickets, prioritizing tickets generated by members of the Ft. Lauderdale office to ensure they are assigned and addressed within SLA. Ability to work directly with vendor support to resolve issues when required. Communicate announcements as required for maintenance windows, unplanned outages and application deployments. Contribute to technician knowledgebase as needed. Build rapport with, and elicit IT related business needs from, business staff and service desk customers and recommend relative prioritization of requests based on business impact/need. Assist in planning and executing office-specific and firm wide maintenance activities (Windows server security and operating system updates, application, and infrastructure upgrades, etc). Research and evaluate emerging technologies, hardware, and software. Own and lead projects, solutions, and key responsibilities within a larger business initiative. Provide suggestions/recommendations for continuous improvement, lead the implementation of approved recommendations. Escalate incidents with accurate documentation to suitable senior manager/director, when required. Oversee development and dissemination of help sheets, user guides, and FAQ lists for end users. Ability to work overtime (weekday and/or weekend) and scheduled on-call support rotations during peak seasons. Qualifications: Bachelor's degree from an accredited college/university is required. Degree with IT related discipline strongly preferred. Minimum of 5 years IT experience, experience working in an onshore/offshore model preferred. Demonstrated leadership skills. Strong written, oral communication skills and documentation skills. Strong interpersonal skills, with a focus on rapport building and active listening skills. Strong organizational skills and attention to detail. Service management - experience managing end user expectations and end user satisfaction. Ability to work as part of a global team and independently with remote supervision and support. Experience that is preferred but not essential: Experience in an IT role with an Accounting/Advisory firm. Industry certifications. Workstation imaging and distribution, configuring/moving desktop equipment. Demonstrated expertise in the Active Directory management and security. Demonstrated expertise in Microsoft Endpoint Manager tools (InTune, Config. Mgr, Autopilot) and expertise in configuring and managing conditional access rules. Experience with security monitoring processes and tools (e.g. SentinelOne or Carbon Black EDR, Mimecast, PhishER, KnowBe4, Thycotic/Delinea or Varonis Privileged Access Management). Hands-on Azure Virtual Desktop (AVD) environment, or equivalent setup and administration. Application support experience with Document Management Systems (e.g. iChannel, Wolters Kluwer CCH Axcess Document) and Tax and Audit software (Wolters Kluwer CCH ProSystem fx/Axcess Tax and ProSystem fx Engagement, BNA Suite, Yearli, QuickBooks). Experience with MS Exchange/O365/MS Teams/Sharepoint administration. Experience with user and device monitoring/management and diagnostic utilities (e.g. InTune MDM, MS Authenticator MFA, BitLocker). Experience with PowerShell and/or automation tools (e.g. MS Flow). Experience with network and server management tools (e.g. Pulseway, LogicMonitor). Familiarity with the fundamental principles of ITIL. Deploying pre-packaged software using distribution tools and processes as requested by end users. Compensation & Benefits: Actual compensation will be dependent upon the specific role, office location as well as the individual's qualifications, experience, skills, and certifications. At PKFOD, we value our team members and are committed to their success and well-being. As part of our comprehensive benefits and compensation package, we offer: Medical, Dental, and Vision plans Basic Life, AD&D, and Voluntary Life Insurance 401(k) plan and Profit-Sharing program Flexible Spending & Health Saving accounts Employee Assistance, Wellness, and Work-life programs Commuter & Parking benefits programs Inclusive Parental Leave Benefits Generous Paid Time Off (PTO) Paid Firm Holidays Community & Volunteering programs Recognition & Rewards programs Training & Certification programs Discretionary Performance Bonus *Eligibility for benefits is determined based on position, hours worked, and other criteria. Specific details will be provided during the hiring process. We are interested in all qualified candidates who are currently authorized to work in the United States. However, we are not able to sponsor work visas. PKFOD is an equal opportunity employer. The Firm is committed to providing equal employment opportunity to all persons in connection with hiring, assignment, promotion, compensation or other conditions of the employment relationship regardless of race, color, age, sex, marital status, disability, pregnancy, citizenship, philosophy/religion, national origin, sexual orientation, gender identity, military or veteran status, political affiliation or belief, or any other status protected by federal, state or local law. To all staffing agencies: PKF O'Connor Davies Advisory, LLP (“PKFOD”) will not be utilizing agencies to staff this position. Please do not forward resumes to PKFOD partners and/or employees at any of our locations regarding this position. Any recruiter who would like to partner with PKFOD on other positions must have an updated contractual agreement with PKFOD through the Director of Talent Acquisition. Please be reminded, PKFOD is not responsible for any fees related to unsolicited resumes. All unsolicited resumes will become the property of PKFOD. #LI-LC1 #LI-Hybrid
$85k-117k yearly est. 60d+ ago
IT TECH
Vital Imaging Diagnostic Centers LLC
Information technology analyst job in Miami, FL
ESSENTIAL DUTIES AND RESPONSIBILITIES The key job duties of IT professionals typically include creating new computer systems, networks, and applications or finding software errors through troubleshooting. Many of them can be involved in various tasks depending on their roles and the company's needs. As an IT worker, you can expect to work with computer-based information systems, software, and hardware, typically by designing, developing, and managing them. Everyday responsibilities can include: Identifying technical problems Deploying the appropriate IT solutions to solve problems. Designing computer-based systems or programs Identifying user needs with technology QUALIFICATIONS: An IT job can range from an IT support specialist, project manager, or software designer. Positions in this field cover a broad variety of roles that can vary depending on the company. An IT position generally involves managing and storing data using computers, software, databases, networks, and servers. As an IT professional, you may write programs, maintain networks, analyze systems, and provide technical support. EDUCATION / EXPERIENCE : Bachelor's degree in information technology, information systems, computer science or related field (graduate degree a plus). Minimum three years' experience overseeing IT teams and projects. Sound understanding of computer systems, networks, security, telecommunications, databases and storage systems. Ability to manage and prioritize tasks and projects. Solid working knowledge of all relevant coding languages and security protocols. Excellent analytical and problem-solving skills. Experience implementing and managing Artificial Intelligence (AI). Team oriented. Bilingual in English and Spanish.
$33k-58k yearly est. Auto-Apply 60d+ ago
IT Associate
Doeren Mayhew CPAs and Advisors 3.7
Information technology analyst job in Miami, FL
Job Description Doeren Mayhew is a $235 million tax, assurance and advisory firm headquartered in Troy, Michigan with 18 offices across the country and abroad. Founded in 1932, Doeren Mayhew is recognized as the 46th largest CPA firm in the U.S. and is positioned for successful future growth. If you want to join a rising firm that is consistently named among the 50 best-managed firms in the nation, this is the firm for you. Are you a dynamic individual with a passion for learning IT? Our firm is seeking an IT Associate to join our Technology Support team in the Miami, Florida office. Responsibilities: Provide Level 1 help desk support to Miami office personnel. Install and maintain computer systems and software on laptops and PCs. Stage offices and desks and assist with moving computer hardware. Maintain and complete scheduled preventative maintenance on equipment. Resolve issues with hardware, applications, network access (wired and wireless), printers, and other IT assets. Maintain IT asset management system and tracks assets such as desktop PCs, laptops and peripheral equipment, including replacement, repair and disposal. Maintain a clean and organized office environment, network/server closets, and server rooms. Qualifications: High school diploma or GED; Associate's degree in Information Technology or a related field preferred. 0-2 years of hands-on experience in an IT-related role (relevant internship experience included). Basic understanding of Windows operating systems. Familiarity with Microsoft Office 365 and common productivity tools. High degree of curiosity, willingness to learn, and enthusiasm. Excellent verbal and written communication skills. Ability to work in fast-paced environment. Willingness to travel and must have reliable transportation. Willingness to work shifts, including evenings and weekends if required. Doeren Mayhew is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or any other status protected by law. "Doeren Mayhew" is the brand name under which Doeren Mayhew Assurance and Doeren Mayhew Advisors, LLC and its subsidiary entities provide professional services. Doeren Mayhew Assurance and Doeren Mayhew Advisors, LLC (and its subsidiary entities) practice as an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable law, regulations and professional standards. Doeren Mayhew Assurance is a licensed independent CPA firm that provides attest services to its clients, and Doeren Mayhew Advisors, LLC and its subsidiary entities provide tax and business consulting services to their clients. Doeren Mayhew Advisors, LLC and its subsidiary entities are not licensed CPA firms.
$51k-72k yearly est. 31d ago
IT Global Support Administrator
Unique Vacations
Information technology analyst job in Miami, FL
DO WHAT YOU LOVE! Unique Vacations, Inc. -- an affiliate of the worldwide representative for Sandals Resorts and Beaches Resorts -- is seeking a forward-thinking IT Global Support Administrator to join its remarkable Miami-based, in-house team. WHO ARE WE? Unique Vacations, Inc. is an affiliate of the worldwide representative of Sandals Resorts and Beaches Resorts. We provide exclusive, marketing, public relations, advertising, promotions, and creative services to showcase the Luxury Included experience, which guests have come to adore for 40 years and counting for Sandals & Beaches Resorts. You can learn more about the brands we represent by visiting *************** and **************** We are ever-dedicated to our customers, vendors, and our most precious commodity -- our TEAM! At Unique Vacations, Inc. we know our company is most powerful when everyone can make their mark. When you do what you love, you will be empowered to create the future that you want! APPLY, CREATE, IMPACT: If you're ready to make an impact on one of the world's most renowned hospitality brands, we invite you to apply for the IT Global Support Administrator via our career portal: ************************* JOB DESCRIPTION: The IT Global Support Administrator is responsible for providing technical support of desktop/laptops and mobiles devices, applications, and related technology in the Miami office and remote technical assistance to affiliated offices. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. The position utilizes one-on-one consultancy to end users, Network and Sysadmin teams. The employee in this position also assists in the maintenance and testing of network servers and associated equipment. The position's responsibilities require independent analyses, communication and problem solving. Work is performed with little supervision and requires initiative and judgment. JOB ROLES AND RESPONSIBILITIES: Responsibility for organizing the facilities hardware infrastructure. The installation, configuration, and ongoing usability of desktop/laptops computers, peripheral equipment and software within established standards and guidelines. Works with vendor support contacts to resolve technical problems with desktop computing equipment and software. Works with Network, Sysadmin, InfoSec and Projects teams as appropriate to determine and resolve problems received from clients. Interact with numerous computer platforms in a multi-layered client server environment. Ensure desktop computers interconnect seamlessly with diverse systems including associated file servers, email servers, application servers, and administrative systems. Recommends and / or performs upgrades on systems to ensure longevity. Works with procurement staff to purchase hardware and software. Assesses functional needs to determine specifications for purchases. Maintain an updated electronic equipment inventory in the asset management system and perform periodic inventory audits. Assist in maintaining LAN/WAN records and, as appropriate, telephone systems cable. On call responsibilities as required Stay abreast of advances in technology and make recommendations on how such advances can be used to the benefit of the organization. Maintaining endpoint inventory in supporting C-Suite users. COMPETENCE REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications include: Must have a strong focus on quality customer service. Must be able to multitask and manage time effectively. Experience supporting remote users (Windows and Mac). Experience basic with networking (TCP/IP protocols, LAN/WAN Configuration, DHCP), VPN, Active Directory, Microsoft 365, network troubleshooting. Technically competent with various software programs. Flexible during times of change. Ability to elicit cooperation from a wide variety of sources, including upper management, clients and other departments. Strong written and oral communication skills. Must be able to learn, understand and apply new technologies. Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial. Considered as a plus: ITIL, CompTIA or Microsoft Certification. Manage Engines Tools (AD Manager, Endpoint Central or other MDM Solutions). Familiar with IT services managements tools (e.g., Jira, ServiceNow). EXPERIENCE: Outlined below are the academic qualifications and length and type of experience deemed necessary by Unique Vacations Inc. in order to perform the role of IT Global Support Administrator competently. Education: Minimum associate degree in information technology or related field Experience: Candidates must have a minimum of three years' experience in a similar capacity (IT support, preferably in a global or multinational environment). BENEFITS: We offer a full benefits package including: Health Dental Vision Employer paid life insurance, STD, and LTD Sick days Vacation days 9 Holidays Tuition assistance Parental leave 401K plan with a company match Additional perk: After 6 months of continuous employment, you may visit the resorts we represent at a discounted rate. Once you visit one of the properties, you will not only experience the best of what the brand has to offer but you will get to see first-hand what makes us so passionate and most of all so “Unique”. ABOUT UNIQUE VACATIONS: Unique Vacations Inc. is an affiliate of the worldwide representative of Sandals and Beaches Resorts - exclusively providing, marketing, public relations, advertising, promotions, and creative services to showcase the Luxury Included experience, which the guests have come to adore for 40 years and counting for Sandals and Beaches Resorts. Designed for couples in love, Sandals Resorts boasts 18 Luxury Included resorts located on the Caribbean's best beaches in Jamaica, Bahamas, Barbados, Antigua, Curacao, St. Lucia, St. Vincent and Grenada. The family-friend resorts for everyone, Beaches Resorts offers three magnificent locations in Jamaica and Turks & Caicos. We are headquartered in sunny South Florida - a hop, skip and a jump from the glorious Caribbean islands. Learn more about the brands we represent at *************** and ****************
$47k-69k yearly est. Auto-Apply 5d ago
Senior IT Cyber Threat Intelligence Analyst
Sbasite
Information technology analyst job in Boca Raton, FL
SBA Communications is a leading independent owner and operator of wireless communications infrastructure, including towers, buildings, rooftops, DAS and small cells. We offer a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment. We welcome your interest in SBA. Let us know a little about you by checking all that apply: You are a self-starter. You are resourceful and thrive in a fast-paced environment. You have a strong work ethic. You are passionate and driven to achieve results. You are a team player who enjoys working in a collaborative environment. You continuously challenge yourself to find innovative ways to improve. You may be a perfect fit. At SBA, we operate with the highest sense of integrity and commitment to quality. We focus on achievement and operate with responsiveness, timeliness and accountability. Our culture of excellence incorporates working collegially, where every team member can contribute meaningfully and make a difference. If you are ready to make an impact, join our team! Your Next Career Opportunity - Senior IT Cyber Threat Intelligence Analyst The Senior IT Cyber Threat Intelligence Analyst mainly focuses on analyzing cyber logs and events and protecting the organization's computers, networks, and data against cyber threats, such as security breaches, computer viruses, or cybercrime attacks. The Sr. IT Cyber Threat Intelligence Analyst must have a strong background in information technology & cybersecurity concepts with a clear understanding of information security challenges. What You Will Do - Primary Responsibilities Manage SBA cyber security operations, including incidents, cases, logs, threats, and alerts from various technologies (ex. SIEM), and take the necessary actions to optimize and remediate. Manage and report on SBA threats to reduce the SBA attack surface from all known attack vectors. Review SBA's attack surface and make the necessary architecture and/or remediation changes to optimize. Conduct technical security activities, including security testing, threat hunts, exploitation tactics and techniques, and password cracking, as needed. Oversee and lead IT security architecture projects through conversation, optimization, and collaboration with various IT and enterprise stakeholders. Manage malware events and report on activity to improve SBA's malware strategy. Manage SBA endpoint management technologies, including XDR and AV technologies. Conduct SBA software security reviews to ensure stable software release across the enterprise. Conduct firewall compliance activities through the use of technologies to identify and remediate exposures. Utilize dark web monitoring technologies and report on the results. Participate in incident response and recovery activities, including leading incident and forensic investigations and mitigation activities. Interact with Governance, Risk, and Compliance, and IT Security groups as required to help prioritize and remediate risk, reduce the SBA attack surface, and improve SBA compliance status. Participate in Security Technology Proof of Concept (POC) demonstrations, as necessary. Participate in special information security projects as necessary. Requires excellent analytical and problem-solving abilities to identify and fix security risks. Build an understanding and awareness of security issues throughout the organization must have excellent communication and presentation skills. Review configuration and updates to ensure software and infrastructure are protected. Ensure compliance with all applicable measurements and production reporting and policies. Work with other teams to manage the proper transition of projects into production. Ensure the complete and proactive protection of all corporate data and systems. Ensure complete issue tracking, provide feedback, and report results as accomplished. Responsible for the acceptance and delivery of all projects and tasks related to network systems integration, voice systems integration, and implementation and testing in remote locations. Other projects and duties as assigned. What You'll Need - Qualifications & Requirements Bilingual in English/Spanish or English/Portuguese preferred Bachelor's Degree in computer science or Computer Engineering is required; and 10+ years • Technical experience providing cyber technical support, consulting, and remediation and/or governance, risk, and compliance services supporting a medium to large multi-location organizations. Security architecture experience in designing, evaluating, and securing SBA systems. Working knowledge of network and infrastructure technologies including Cisco, Splunk, Kali Linux, Varonis, KnowBe4, Manage Engine, BitSight, Venafi, Workiva, Qualys, Netskope, Ivanti, Trend Micro, Cybraics, and other security technologies is preferred. Experience with information security technologies, including DLP, Data Classification, SIEM, Cyber Threat Intelligence, Security Awareness is preferred. Experience working with a VSOC on a day-to-day basis to manage the environment and relationship. Domestic Travel 10% of the time Valid Government Issued Driver's License CISSP Certified Information Systems Security Professional Pref CCNP - Cisco Certified Network Professional Pref Microsoft Certified Systems Engineer (MCSE) Pref SANS or CCSP Pref Certified Ethical Hacker (CEH) Pref #LI-JM1 Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to stoop, bend, kneel or crouch. Ability to stand, walk and sit. Ability to reach with hands and arms Visual ability correctable to 20/20. Sitting up to 90% of the day. Ability to respond verbally in an understandable, professional manner in person and over the telephone. Manual dexterity to input data into the computer and the calculator and operate the equipment listed above. Ability to lift up to 15 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office/ Cubicle workspace. Moderate noise level.
$83k-111k yearly est. Auto-Apply 60d+ ago
IT Jobsite Admin
Insight Global
Information technology analyst job in Fort Lauderdale, FL
Mobilization Gather jobsite details and coordinate IT Project Setup Packets. Request vendor quotes, present options, and finalize contracts. Schedule installations, confirm delivery dates, and maintain follow-ups. Organize paperwork, track inventory, and update stakeholders. Demobilization Create demobilization tickets and confirm timelines. Coordinate service disconnections and asset recovery. Update IT systems and close tickets. Office Maintenance Oversee upgrades, manage service contracts, and coordinate relocations/moves. Administrative Support Backup for processing credit cards and mileage reports. Maintain inventory spreadsheet for networking equipment. Backup for purchasing tasks. Salary: 60k We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements Bachelor's degree or equivalent combination of education and experience. 1-2 years related experience preferred. Experience in IT project management and infrastructure setup. Familiarity with IT systems and low-voltage installations. Basic knowledge of internet technologies. Technical aptitude for troubleshooting and coordination.
$47k-70k yearly est. 7d ago
IT Technician
Dania Entertainment Cen
Information technology analyst job in Dania Beach, FL
Why you should join our winning Team! FUN and SPECTACULAR CUSTOMER SERVICE are at the heart of the Casino @ Dania Beach, a place where WORK = FUN. Working at our casino is about providing the best service and being a great team player! The IT Junior Technician provides entry-level technical support to ensure the smooth operation of computer systems, software, and basic network services within the organization. This role assists users with troubleshooting hardware and software issues, supports the setup and maintenance of IT equipment, and escalates more complex problems to senior IT staff when necessary. The IT Junior Technician plays a key role in maintaining system reliability, delivering timely support, and developing technical skills through hands-on experience and guidance from the IT team. What you will be doing Maintains, and monitors the operation of the local area network. Handles all help desk requests. Maintains inventory database of all electronic equipment, parts and supplies. Assists with IT orientation for new and existing employees. Maintains system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating system management systems. Tests disaster recovery policies and procedures; completing back-ups; maintaining documentation. Provides network support to end-users when necessary. Other duties as assigned. The ideal candidate for this position High school diploma preferred. 2-3 years of computer operation experience in a large end-user environment preferred. Strong technical knowledge of audio-visual equipment, network and PC operating systems. Strong technical knowledge of current hardware, protocols and standards. In-depth knowledge of applicable data privacy practices and laws. Excellent written, oral and interpersonal communication skills. Proven analytical, evaluative and problem-solving abilities. Must be flexible and able to work well independently and in a team environment. Must be able to work a flexible schedule to include nights, weekends and holidays. May be required to assist customers in an open, well-ventilated, semi-enclosed terrace where cigarette and cigar smoking is permitted. Must apply and obtain the appropriate state occupational gaming license, which includes lifetime FBI criminal background check. Must pass drug testing as per company's Drug Free Workplace Policy and applicable background checks. Benefits You Will Enjoy Part Time 401(k) - Traditional and Roth Retirement Plan 401(k) - Up to 4% Employer Match Onsite Employee Meal Discounts @ The Grill and Pizzelato Onsite Entertainment Discounts @ Stage 954 Free Access to Learning Management Platform for continuous Learning and Development Free Access to Financial Planning Resources through Amerant Bank Free Access to Exclusive Discounts & Perks Free Parking Dania Entertainment Center, LLC is a Drug Free Workplace and Equal Opportunity Employer - M/F/D/V EOE
$33k-58k yearly est. Auto-Apply 22d ago

Learn more about information technology analyst jobs

How much does an information technology analyst earn in North Miami, FL?

The average information technology analyst in North Miami, FL earns between $45,000 and $95,000 annually. This compares to the national average information technology analyst range of $62,000 to $111,000.

Average information technology analyst salary in North Miami, FL

$65,000

$45,00010%

$65,000Median

$95,00090%

What are the biggest employers of Information Technology Analysts in North Miami, FL?

The biggest employers of Information Technology Analysts in North Miami, FL are:

HEALTHCARE CORP OF AMERICA
Rialto Capital

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Information Technology Analyst North Miami, FL Jobs

Information technology analyst jobs in North Miami, FL - 399 jobs

ServiceNow - IT Service Management (ITSM) - Senior - Tech Consulting - Open Location

Application Analyst - Epic Resolute Billing - FT - Days - DIO

IT Specialist

Senior FP&A Analyst

Fraud Ops Analyst

Operations Process Analyst - Bank Operations

IT Technician - WOW Cart Assembly and Support (Workstation on Wheels)

STATE ATTORNEY'S OFFICE, 11TH CIRCUIT- IT SYSTEMS ADMINISTRATOR III - 21000845

Specialist, Technical Operations

Information Technology Professional

IT Network Administrator

Senior IT Helpdesk/Network Analyst

Part time Information Systems Analyst

Senior IT Coordinator- Team Lead ( Fort Lauderdale)

IT TECH

IT Associate

IT Global Support Administrator

Senior IT Cyber Threat Intelligence Analyst

IT Jobsite Admin

IT Technician

Learn more about information technology analyst jobs

How much does an information technology analyst earn in North Miami, FL?

What are the biggest employers of Information Technology Analysts in North Miami, FL?