Information technology analyst jobs in Pearland, TX

Clarksons is the world's leading provider of integrated shipping and offshore services, bringing our connections and experience to an international client base. Our intelligence adds value by enabling clients to make more efficient and informed decisions. Our global reach, local knowledge and expertise is what makes us unique. To understand more about Clarksons and what you can expect, visit us at ***************** Role Summary We have a fantastic opportunity for an End User Support Analyst to join our Global IT Operations team. The person in this role will work as part of the IT Support team and will be a key point of contact for the End User community. Alongside the team, the role will support the activities of desktop services. This position would be great for someone with experience in a support role who is keen to develop their technical skills further. The ideal candidate will be passionate about delivering the highest standard of IT support, with a genuine interest in technology, its application and use in the business. A key skill we require from the candidate is for them to be customer centric with a desire to learn and develop a career in technical service delivery. Given the focus and importance of service delivery this is an office-based role. There is a requirement for on call on a rotational basis, of which typically falls 1 week every 3. This role also requires out of hours work (evenings and weekends) What you will be doing Working within the End User Support team, you will be a key point of contact for the end user for incidents & service requests. Providing IT support for desktops, Laptops, printers, peripherals, telephone systems, and mobile devices. Triage, taking ownership, troubleshooting and liaising with other IT teams in order to resolve and manage user expectations. This will be done via Telephone support, Service Now, email as well as walk ups. Creating and maintaining accurate knowledge documentation on a quarterly basis Execute all tickets and requests utilising best practise, adoption and utilisation of technology incl automation, applications, and services. Working with the EUS Lead to identify trends and spot potential problems. Improving and iterate on service support provision to the office. Ensuring computers, printers and other peripherals are operational and current Providing support with hardware and software maintenance. Basic hardware break fix replacement Hardware Inventory management Managing system access, security, and spam/anti-virus controls Customer site visits Proactive trend analysis calls to the end user Full JML process covering, Joiners, Movers and Leavers Proactive room checks Device management, including building devices. Desk moves/ Desk set ups To fulfil additional / ad hoc duties as needed to meet the needs of the business. What we are looking for Experience & Knowledge Previous experience within an IT Support role. Customer oriented, with a passion for delivering excellent service and for continuous improvement of services. Excellent communication skills, able to provide technical support over the telephone, chat or face to face. Professional manner with a strong work ethic. Good problem-solving skills, with a solution focused approach. Ability to adapt and handle a constantly changing flow of support calls and walk-up technical assistance. Ability to multitask effectively during busy times and remain calm during stressful situations. A team player who can work within a framework of procedure and policies. Self-motivated and able to use initiative. Knowledge and some experience of products within the Microsoft Office 365 suite. Good working knowledge of Productivity and collaboration applications such as Teams, SharePoint, OneDrive and Exchange would be advantageous. Knowledge and experience of Active Directory & MS Entra administration, including user maintenance, configuring PCs and groups. Able to learn quickly and work within a fast-paced environment. Desire to learn and to undertake on-the-job training and continuous personal development. Flexible and willing to work outside of the core hours if necessary. History of automating repetitive tasks and scripting with PowerShell Skills Knowledge/experience of the following are required: Active Directory, Entra & Intune administration Exchange recipient and group administration (both on-prem and O365) Experience of supporting VDI solutions Core understanding of network fundamentals MS Office Apple hardware & OS (iOS, iPadOS, MacOS) HP Hardware Multi Factor Auth setup (MS MFA, DUO) Collaboration tooling such as Webex, Team Viewer, Zoom and MS Teams Solid technical understanding of Microsoft desktop Operations Systems incl Windows 10 & 11 Knowledge/experience of the following are advantageous: ServiceNow ITSM tool VMware Horizon Cisco CUCM ITIL V3 or Above

Houston, TX Hybrid Schedule About the Role We are seeking a Software Support Analyst (Contract-to-Hire) to join our IT Business Applications team. This role will focus on supporting key energy applications and related modules, ensuring smooth operations and assisting with new projects across the business. You'll be part of a team responsible for 100+ applications, working to ease operational pain points and deliver reliable support. Key Responsibilities Provide day-to-day support for core energy applications and related modules Troubleshoot and resolve user issues efficiently Partner with IT and business stakeholders to support new initiatives Assist in streamlining processes and improving user experience Contribute to overall application stability and performance Qualifications Experience supporting energy software applications and related modules Strong background in application support and IT business systems Excellent problem-solving and communication skills Ability to work in a hybrid environment and collaborate across teams

IT Project Management Office (PMO) Lead Contract-to-Hire | Houston, TX Are you a strategic PMO leader ready to shape how an organization delivers its most important initiatives? We're partnering with a Houston-based client to find an experienced IT PMO Lead who can elevate portfolio performance, build strong governance, and guide a high-performing team through complex, enterprise-wide programs. In this role, you'll set the vision for the PMO, strengthen organizational discipline around project delivery, and serve as a trusted advisor to senior leadership. If you thrive on bringing clarity, structure, and strategy to fast-moving environments, you'll feel right at home here. What You'll Do Define and execute the PMO's strategy, governance model, and operational standards. Lead the full project and program portfolio, ensuring alignment with enterprise goals. Build and maintain KPIs, dashboards, reporting frameworks, and portfolio visibility. Uphold consistent project management methodologies across all teams and initiatives. Direct budgeting, resource planning, prioritization, and portfolio optimization. Deliver executive-level insights, recommendations, and status updates. Drive continuous improvement efforts to increase PMO maturity and organizational effectiveness. Coach, mentor, and develop project managers, program managers, and PMO staff. Oversee risk, change management, and quality assurance activities. Ensure tools, systems, and data remain accurate, standardized, and effective. Interpret complex data to create clear executive dashboards and reports. Ensure IT projects meet scope, schedule, budget, and quality expectations. Maintain transparency and communication across all stakeholder groups. Serve as a strategic advisor on project delivery, organizational alignment, and resource planning. Lead PMO governance activities and ensure adherence to lifecycle methodologies. Utilize PMO tools such as MS Project, Jira, Asana, Clarity PPM, Primavera, and Smartsheet. Help foster a culture of excellence and elevate project management rigor across the organization. Build meaningful relationships with senior leaders and influence outcomes with diplomacy. What You Bring 10-15+ years of progressive project/program management experience. 5-7+ years in a senior PMO leadership role. Proven success running enterprise portfolios and large-scale, cross-functional initiatives. Experience launching, scaling, or maturing PMOs across strategic and operational areas. Strong partnerships with executives, C-suite leaders, and boards. Expertise managing multimillion-dollar budgets and complex resources. Strategic, big-picture mindset with the ability to translate goals into action. Exceptional leadership and team-building skills. Communication, negotiation, and influencing abilities at the executive level. Highly developed analytical, data interpretation, and decision-making skills. Comfort handling complex, technical work with autonomy. Technical depth in mission-critical IT program delivery. Bachelor's degree required; Master's degree strongly preferred. Ability to obtain/maintain federal security clearances may be required. What We Offer Competitive pay and a full suite of benefits: health, dental, vision, life, accident, and disability insurance. Strong work-life balance and a supportive environment. This is a contract-to-hire role based in Houston, Texas. No sponsorship is available. Candidates must be able to pass a background check. This is a contract to hire opportunity in Houston, Texas and no sponsorship can be provided.Candidates must be able to pass a background check. Luna Data Solutions, Inc. (LDS) provides equal employment opportunities to all employees. All applicants will be considered for employment. LDS prohibits discrimination and harassment of any type regarding age, race, color, religion, sexual orientation, gender identity, sex, national origin, genetics, protected veteran status, and/or disability status.

Job Responsibilities: • Collaborate with business stakeholders to gather, document, and analyze requirements for IT systems and applications. • Translate business needs into detailed functional and technical specifications, process flows, and use cases. • Work with technical teams to design, test, and implement solutions that align with business objectives. • Support end-to-end project lifecycle including requirements, solution design, testing (UAT), performance testing, integration testing, and deployment. • Develop and maintain system documentation including BRDs, FRDs, workflow diagrams, and data dictionaries. • Perform gap analysis, impact analysis, and feasibility studies for proposed system enhancements. • Partner with QA teams to orchestrate the testing process including design of test cases and validation to ensure delivered solutions meet requirements. • Facilitate workshops, stakeholder meetings, and requirement review sessions. • Ensure compliance with IT standards, security, and governance policies. • Act as a liaison between business units, IT development teams, and external 3rd party software and integration vendors. Essential Skills: • Strong understanding of SDLC, Agile, and Waterfall methodologies. • Experience in working in fast paced, Agile environment, working closely with IT Product Owner, Business Product Manager, IT Project Manager. • Experience writing detailed business/functional/technical requirements and user stories. • Proficiency with SQL for data querying, analysis, and validation. • Experience working with APIs, integrations, and system interfaces. • Knowledge of enterprise applications (ERP, CRM, web applications, or custom-built platforms on-prem or cloud). • Strong analytical and problem-solving skills. • Excellent communication skills (verbal, written, and presentation). Desirable Skills • Experience with Cloud platforms like Azure and GCP. • Exposure to data visualization/BI tools like Power BI and Tableau. • Experience with Microsoft Project and Azure DevOps. • Domain knowledge in energy, utilities, oil, gas or financial services is a plus. Education/Experience: • Bachelor's degree in computer science, Information Technology, Business, or related field. • 5+ years of experience as a Business Analyst in IT or software development projects.

ABOUT OUR CLIENT Our Client is a private equity-backed energy portfolio company based in Houston, TX, with a proven track record of acquiring, developing, and operating assets in the Permian Basin. Backed by a well-capitalized sponsor, the company operates with a lean, fast-moving, and operationally focused team. With a strong appetite for digital enablement, infrastructure modernization, and scalable growth, Our Client is actively investing in upstream assets while positioning its technology function as a key driver of future success. ABOUT THE ROLE The Head of IT will lead and evolve the company's technology function, bringing a balance of technical execution, operational leadership, and executive presence. This is a hands-on, high-visibility role with direct influence on business performance and a clear succession path toward a CIO position. The ideal candidate will be equally comfortable designing IT strategy, executing on critical initiatives, and serving as a trusted business partner to the C-suite and field operations. RESPONSIBILITIES Own and oversee IT operations and infrastructure, including systems administration, networking, cloud architecture, and cybersecurity Align IT strategy with business priorities, acting as a partner to executives and field operations teams Manage vendor relationships with MSPs, SaaS providers, and cloud platforms to ensure reliability and performance Execute the IT roadmap with a focus on scalability, automation, and digital transformation Implement and support core upstream oil and gas applications including land, SCADA, production reporting, and ERP/accounting systems Ensure strong data security, governance, and disaster recovery practices are in place Collaborate across departments to deliver analytics solutions and user enablement strategies Oversee light development and integration efforts with an understanding of the SDLC Report IT performance, risks, and initiatives directly to executive leadership and investors Lay the foundation for building an enterprise-grade IT function and transition into a CIO role over time QUALIFICATIONS Proven leadership experience in IT operations within a fast-paced, growth-oriented environment Strong technical expertise across infrastructure, networking, cybersecurity, and cloud platforms (Azure preferred) Background supporting upstream oil and gas or other asset-heavy field operations Executive presence with the ability to engage both C-suite leaders and field personnel Demonstrated success in delivering IT initiatives aligned with business strategy Hands-on execution capability paired with strategic planning skills Familiarity with enterprise systems, field applications, and digital enablement best practices Bachelor's degree in Information Technology, Computer Science, Engineering, or related field MBA or advanced degree preferred PREFERRED QUALIFICATIONS Experience in private equity-backed or entrepreneurial environments High business acumen with a strong understanding of IT's role in value creation Ambition to progress into a CIO position with enterprise leadership responsibilities BENEFITS Competitive base salary with performance-based bonus Long-term incentive plan or equity opportunity Comprehensive health, dental, and vision coverage 401(k) retirement plan Generous PTO and company holidays Executive-level visibility and clear succession path toward CIO

Our client is looking for a Senior Analyst for Oracle eBusiness Systems (R12.2.10) who can work independently and provide strong technical support for customizations and extensions-particularly within Finance or Oracle Projects modules. In this role, you'll support business users, participate in change management activities, and help ensure smooth service delivery and high customer satisfaction. You'll work closely with core business users and be an active member of a large Oracle support team. Job Description Provide technical development and support for customized business applications. Work with customers to understand system needs and translate business and technical requirements into clear specification documents. Complete all necessary Change Management tasks and SOX control requirements (when applicable). Apply industry-standard project management principles, tools, and best practices throughout the project lifecycle. Continuously build business and technical knowledge through available resources such as online materials, books, courses, and conferences. Track project deliverables and provide timely updates and reports to management. Skills Required Minimum of 5 years working with Oracle eBusiness Modules, including hands-on experience with Oracle Projects (Project Accounting, Project Billing, and Project Cost Management) and their integrations with modules such as Inventory, Asset Management, Oracle Time and Labor, Fixed Assets, and Accounts Payable. 5+ years of experience in SQL, PL/SQL, BI Publisher, and Oracle Workflow Builder. Strong understanding of backend table structures for Oracle and eBusiness modules. Experience with Oracle Database 19C or higher. 3+ years of programming experience with Oracle Apex (preferred). Experience with personalizations and extensions in Oracle Applications Framework (preferred). Prior experience working in a multi-developer team environment. Experience remediating and validating EBS extensions and customizations for Finance or Projects. Ability to collaborate with Oracle Support to identify and implement workable solutions. Experience working with IT and business teams on EBS upgrades-specifically from R12.2.10 to R12.2.15. Education / Training / Certifications Bachelor's degree in a related field from a 4-year accredited university, or at least 10 years of relevant industry or technical experience. Additional Requirements Willing to travel up to 10%. We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. JOB-10045485

Do you have a passion for driving growth, fostering strategic partnerships, and connecting businesses with exceptional talent? If so, why haven't you joined iSphere yet? We're currently seeking a Business Development Professional who is ready to jump into the fray and help us build relationships with organizations across industries, exhibiting how the right technologies and IT talent can reshape how they do business for the better. If you don't know iSphere, here's our story in a nutshell. For over 24 years, we've offer a wide variety of IT staffing and consulting solutions, driving innovation for businesses and tech professionals alike. We're a crew of supercharged problem-solvers, armed with leading-edge technology and a passion for delivering exceptional results. Plus, we bring a personal touch to everything we do, whether it's finding talent, building careers, or driving innovation. What's in it for you? Take a look at our compensation package and benefits: · Uncapped earning potential, including a competitive base salary + commission · Medical coverage · 401K and profit sharing · 20 days of PTO per year · Cell phone reimbursement · Expense and travel reimbursement What do we expect from you? Required Experience and Skills: · Experience in selling IT solutions, professional services, or staff augmentation as an account manager or recruiter · Excellent cold calling skills · Experience working with large enterprise or government accounts · Proven track record of meeting and exceeding sales goals · Competitive mindset with a persistent nature · Strong organizational, interpersonal, and communication skills · Ability to work efficiently and effectively in a fast-paced environment and remain calm under pressure · Bachelor's Degree Job Description: · Conduct extensive market research to identify prospective clients and maintain a target client list · Leverage your existing network and prospect new clients to identify client needs and propose suitable technology and staffing solutions · Generate sales leads, set client meetings, and establish relationships to close viable business opportunities · Conduct cold calling and prospecting to identify opportunities for information technology staffing and solutions · Manage client relationships, recognize key client issues, and ensure consistent client satisfaction through regular follow-ups · Attend networking events, sporting events, dinners, and more to build and nurture client relationships · Manage end-to-end staffing services from job sourcing to fulfillment · Drive the submittal process by presenting well-suited candidates to clients for interviews, job offers, and placements · Serve as a key point-of-contact for clients, prepping, debriefing, and coaching clients throughout the interview process · Negotiate client contracts Goals: · Meet at least 5 clients in person weekly · Generate and maintain $4-5 million in annual revenue · Maintain a minimum of 5 billing customers A Note about Our Work Environment: Although we have an office in North Houston, the team is 90% off-site, either from their home offices or on-site with clients for sales meetings. As a result, we will only be considering candidates who reside in major Texas metro areas. You may also be asked to come into the office 1-2 times weekly for group meetings or as needed/required. Working in a virtual environment presents unique challenges, but it also provides those with the traits described above a great deal of flexibility and the opportunity to largely create their own schedule. Simply put, those who produce tangible results, displaying purposeful activity and generating revenue, will receive freedom and leeway in how they do their jobs. Apply today to embark on a rewarding career journey with iSphere!

We are currently seeking a Senior Analyst for Oracle eBusiness Systems, release R12.2.10. This person will work effectively under minimal supervision and provide Technical support for developing and supporting customizations and extensions covering modules in Finance or Oracle Projects. This position will support our business users, participate in all relevant changes management activities, and overall service delivery and customer satisfaction. This will require interaction with core business users and the need to work as a team member of a large Oracle support team. Responsibilities include, but are not limited to: Provides technical development and support for Oracle eBusiness Systems Modules. Collaborates with customers to ascertain system specifications and business/technical requirements to create spec documents that meet their needs. Responsible for completion of all required Change Management tasks and relevant SOX control requirements (if applicable). Utilize industry accepted project management principles, methodologies, tools, and best practices throughout the project life cycle. Acquire and utilizes business knowledge by taking advantage of available resources (internet, books, periodicals, classes/workshops, conferences, etc.) to develop and deliver business expertise solutions. Tracking deliverable and provide reporting to management as needed. Willing to travel up to10%. The successful candidate will have the following qualifications: Bachelor of Science degree from a 4-year accredited university, or 10 years of related industry or technical experience is required. At least 5 years of experience working with Oracle eBusiness Modules. Must have experience with Oracle Projects (Project Accounting, Project Billing and Project Cost Management) and its integrations within EBS - Inventory, Enterprise Asset Management, Oracle Time and Labor, Fixed Assets and Accounts Payable modules. 5+ years of experience with SQL, PL/SQL & BI Publisher reporting and Oracle Workflow Builder. 5+ years of experience with the backend table structures for Oracle and eBusiness system module is required. Experience in Oracle Database 19C, or a higher version, is required. 3+ years of programming experience in Oracle Apex is desirable. Experience on personalizations and extensions in Oracle Applications Framework is preferred. Experience working in a multi-developer, team environment is preferred. Top daily priorities/responsibilities: Remediating and validating EBS application extensions and customizations in the areas of Finance or Projects. Working with Oracle Support to find a solution that is feasible and acceptable to implement. Collaborating with IT Teams and business department personnel to complete EBS upgrade from Release 12.2.10 to 12.2.15 Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ******************** Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

We are seeking a highly experienced Trading Systems Analyst to support initiatives across exchange-traded derivatives and commodity trading systems. The role requires deep technical and business knowledge to ensure requirements are understood at all levels of delivery, while improving efficiency, compliance, and quality across trading systems. The successful candidate will act as a subject matter expert, bridging business, development, QA, infrastructure, and support teams. Key Responsibilities Act as a subject matter expert for trading systems initiatives, supporting end-to-end lifecycle analysis. Gather, analyze, and map RFQ, order, and trade lifecycles to identify gaps and propose solutions that improve system quality and efficiency. Troubleshoot and resolve issues across development, support, and technical business users. Communicate effectively with traders, developers, QA, infrastructure, and production support teams. Deliver scalable algorithmic trading technology solutions in a compliant and flexible manner. Support regulatory and audit compliance, including MiFID II and RTS6, within trading systems. Assist with application deployment, exchange certification, and vendor management. Required Industry Knowledge Strong understanding of all major global futures exchanges. Knowledge of full exchange-traded derivatives trade lifecycle. Minimum of 8 years' experience in Commodity Trading & Price Risk Management, Capital Markets, or Investment Banking. Familiarity with market data providers (e.g., Bloomberg, Refinitiv) and liquidity aggregation platforms. Understanding of financial regulations such as MiFID II, EMIR, and FCA guidelines. Key Skills and Experience Experience with Third Party Networks and EMS/OMS software vendors (e.g., TT, NYFIX, Bloomberg, TradingScreen). Knowledge of instrument static data and market data systems/protocols across Windows and Linux platforms. Experience analyzing and implementing regulatory initiatives (MiFID II, MAD/MAR). Solid experience with FIX engineering. Strong analytical and problem-solving abilities; able to work with complex datasets and propose innovative solutions. Understanding of trading lifecycle, including order capture, execution, allocation, settlement, and compliance. Experience in application support, vendor management, and system deployment. Proficiency in scripting/programming languages such as Python, PowerShell, C#, SQL. Experience with messaging systems and debugging network protocols (TCP, multicast) is highly regarded. Soft Skills Excellent communication and collaboration with traders, developers, and stakeholders. Ability to work in a fast-paced, high-pressure trading environment. Proactive, self-motivated, and adaptable with a positive attitude. Ability to work under demanding deadlines with changing priorities.

Job Title: Warehouse Management System Analyst Schedule: 8-5 CST This role supports and maintains Memorial Hermann's Infor WMS environment, executing daily operational support, patching, SQL troubleshooting, workflow enhancements, and vendor coordination. The Analyst ensures smooth warehouse operations while supporting related robotic and replenishment systems. Job Responsibilities: • Support and maintain Infor WMS, ensuring daily operational stability • Troubleshoot system issues using SQL queries and log analysis • Install patches and coordinate updates • Support warehouse workflows and system integrations • Work with vendors and technical teams to resolve tickets • Support related systems (6 Rivers, BlueBin, Picking tools) • Document workflows, issues, and enhancements • Provide onsite technical support to warehouse operations teams Qualifications: • Bachelor's degree preferred (or equivalent experience) • Infor WMS experience required • SQL experience required • Strong understanding of warehouse operations and workflows • Experience with warehouse automation tools preferred • Ability to work onsite daily

Sr. Financial Planning & Analysis (FP&A) Analyst (on-site) The Senior FP&A Analyst plays a critical role in driving financial performance and supporting strategic decision-making across the organization. This role is responsible for leading the budgeting and forecasting process, delivering high-quality financial reporting and analysis, and partnering with business leaders to provide insights that improve operational and financial outcomes. The ideal candidate is analytical, detail-oriented, and skilled at translating data into meaningful recommendations. Key Responsibilities Financial Planning & Forecasting Lead monthly, quarterly, and annual budgeting and forecasting cycles. Develop and maintain financial models to support scenario planning, long-range planning, and strategic initiatives. Consolidate departmental budgets and forecasts, ensuring accuracy, consistency, and alignment with organizational goals. Financial Analysis & Reporting Prepare monthly reporting packages, variance analyses, dashboards, and key performance indicators (KPIs). Analyze financial results, identifying trends, risks, and opportunities. Provide actionable insights and recommendations to senior leadership to support informed decision-making. Business Partnering Collaborate with cross-functional teams-including Operations, Sales, HR, and Accounting-to understand drivers of financial performance. Support business leaders with financial guidance, ROI analyses, and data-driven recommendations. Serve as a trusted advisor, improving financial transparency and operational efficiency. Modeling & Data Management Build and enhance dynamic financial models for revenue, expense, capital planning, and profitability analysis. Work with data sources and enterprise systems to ensure the integrity and accuracy of financial data. Drive continuous improvement in forecasting tools, reporting processes, and automation. Strategic Support Support long-term strategic planning, including market analysis, benchmarking, and investment evaluation. Conduct ad hoc analyses for executive leadership (e.g., pricing, cost optimization, scenario modeling). Participate in presentations for senior management, the Board, and key stakeholders as needed. Qualifications Education & Experience Bachelor's degree in Finance, Accounting, Economics, or related field required; MBA or professional certification (CFA, CPA) preferred. 4+ years of progressive experience in FP&A, corporate finance, or related financial analysis roles. Experience in a multi-entity, matrixed, or shared-services environment a plus. Skills & Competencies Strong financial modeling and analytical skills with advanced Excel proficiency; experience with Power BI, Tableau, or similar tools preferred. Proficiency with ERP and planning systems (e.g., Oracle, SAP, Workday Adaptive, Anaplan). Excellent communication skills; the ability to present complex information clearly and concisely. Strong business acumen with the ability to partner cross-functionally. Attention to detail with the ability to manage multiple priorities under tight deadlines. High degree of integrity, professionalism, and ownership. For immediate consideration, please forward your resume to **************. #LI-JW1

PRIMARY FUNCTIONS: The AI & Systems Optimization Specialist is responsible for managing, optimizing, and continuously improving the tools, automations, and AI-driven systems that support Scentiment's Customer Service operations. This includes overseeing ticketing system performance, IVR/phone workflows, AI chat automation, macros, internal knowledge bases, and backend configurations. The ideal candidate is technical, analytical, proactive, and able to translate operational needs into scalable system improvements that enhance agent efficiency, reduce response times, and elevate the overall customer experience. RESPONSIBLE FOR: Configuring, maintaining, and optimizing Customer Service platforms (ticketing system, IVR, knowledge base, CRM tools). Implementing and fine-tuning AI tools for routing, automation, self-service enhancement, and workflow efficiency. Monitoring system performance, identifying errors or bottlenecks, and resolving issues in real time. Building dashboards and reports to monitor KPIs such as automation utilization, CSAT impact, FRT, RT, and agent efficiency. Creating and updating internal process documentation, SOPs, training guides, and tool usage manuals. Training Customer Support Agents, Team Leads, and Managers on new workflows, feature updates, and best-practice system use. Collaborating with IT, vendors, and product teams for integrations, upgrades, and technical improvements. Ensuring data integrity, system accuracy, and compliance with privacy/security standards. Supporting leadership with tool readiness for new product launches, peak seasons, and workflow redesigns. LONG-TERM PROSPECTS: This role offers advancement opportunities into Senior AI & Automation Strategist, CX Systems Manager, or Director of AI & Systems Optimization, with expanded responsibility for multi-team automation strategy, enterprise tooling, and cross-department systems integration. QUALIFICATIONS: 2+ years of experience in Customer Service Operations, Systems Administration, Automation Management, and similar. Hands-on experience with customer service platforms such as Richpanel, Zendesk, Gorgias, Salesforce, Intercom, or equivalents. Familiarity with AI chatbot training, workflow builders, automation tools, macros, APIs, and integration logic. Strong analytical and diagnostic skills with high attention to detail. Ability to communicate technical concepts clearly to non-technical teams. Experience with reporting dashboards or BI tools (Looker, Tableau, Power BI, Excel). Highly organized with the ability to manage multiple projects and deadlines. Proactive problem-solver with a strong sense of ownership. PERFORMANCE METRICS: Increase in automation usage and automation-driven resolutions. Reduction in First Response Time (FRT) and Resolution Time (RT) due to system improvements. Accuracy and reliability of AI behavior (intent recognition, routing accuracy, auto-responses). Agent efficiency improvements linked to system optimization. CSAT impact related to system and workflow enhancements. System uptime, error reduction, and configuration accuracy. Quality and adoption rate of training provided to CS Agents and Team Leads.

Job Title: Project Analyst SESCO Cement is a subsidiary of an international, diversified group of companies with revenues of $2.3 billion, and is a distributor of building materials. With a growing footprint of satellite locations and distribution partners across the U.S., they continue to expand their reach and realize their vision of bringing construction to an era of brighter possibilities, with a focus on providing customers with superior products to help them build and manufacture high-quality merchandise. Being an equal opportunity employer, we strive to create a community culture where anyone can reach their highest potential. Job Overview: The Project Analyst supports the planning, execution, and delivery of projects by providing analytical, administrative, and coordination support. This role involves monitoring project performance, preparing reports, analyzing data, and ensuring that project goals and deliverables are achieved on time, within scope, and within budget. The ideal candidate is detail-oriented, organized, and has strong analytical and communication skills. Duties & Responsibilities: Assist in the development and maintenance of project plans, timelines, and budgets. Track and monitor project progress, deliverables, risks, and issues. Gather, analyze, and interpret data to support decision-making and continuous improvement. Prepare detailed reports, dashboards, and presentations for project stakeholders. Support documentation processes including project charters, change requests, and meeting minutes. Collaborate with cross-functional teams to ensure alignment on project objectives and milestones. Conduct post-project evaluations to identify lessons learned and areas for improvement. Assist with resource allocation, scheduling, and cost tracking. Maintain project documentation and ensure compliance with company standards and procedures. Provide administrative support to project managers and team members as needed. Qualifications: Education: Bachelor's degree in Business Administration, Project Management, Finance, or related field required. Experience: 2-4 years of experience in project coordination, data analysis, or related field. Experience with project management software (Microsoft Project, Smartsheet, Asana, or Monday.com). Strong proficiency in Microsoft Excel, PowerPoint, and other data analysis tools. Skills: Strong analytical and problem-solving abilities. Excellent organizational and time management skills. Ability to handle multiple tasks and meet deadlines in a fast-paced environment. Strong written and verbal communication skills. Detail-oriented with a focus on accuracy and quality. Team-oriented with the ability to work independently when needed. Employee Benefits: Medical insurance options, including affordable dental and vision plans for employees and their families Company-paid life, short-term, and long-term disability insurance Matching 401(k) plan with a 4% match Vacation, sick leave, and holiday benefits Job Type: Full-time Sesco Cement is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. Sesco Cement is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and either need assistance applying online or need to request an accommodation during the interview process, email Human Resources at ******************

Join our dynamic team as an IT Systems Engineer, where your expertise will help shape the future of our IT infrastructure! This is an exciting opportunity to advance your career while contributing to a leading, high-performing IT team. The role offers the chance to work hands-on with enterprise-grade server, storage, and virtualization technologies. Key Responsibilities Provide hands-on support and maintenance for critical server hardware, storage arrays, and related infrastructure. Administer and maintain virtualized server environments utilizing industry-leading virtualization platforms. Support core network equipment and directory services, coordinating closely with specialized network engineers for advanced issues. Required Qualifications 3-5 years of IT systems engineering experience in a large, enterprise-scale environment. Hands-on experience supporting and managing specific server hardware platforms (e.g., Dell, Cisco). Familiarity with virtualization technologies, possessing demonstrable experience with platforms like VMware. Experience with Active Directory administration and user account life cycle management. A solid understanding of basic networking principles and support for common network equipment. This is an exciting opportunity to advance your career while contributing to a leading IT team. #11285

Houston, TX Hybrid - Onsite Monday-Wednesday. Contract to Hire About the Role We are seeking a Software Support Analyst to join our IT Business Applications team. This role will focus on supporting key business applications, ensuring smooth operations and assisting with new projects across the business. You'll be part of a team responsible for 100+ applications, working to ease operational pain points and deliver reliable support. Key Responsibilities Provide day-to-day support for business applications Troubleshoot and resolve user issues efficiently Partner with IT and business stakeholders to support new initiatives Assist in streamlining processes and improving user experience Contribute to overall application stability and performance Qualifications Experience supporting business software and related applications Strong background in application support and IT business systems Excellent problem-solving and communication skills Ability to work in a hybrid environment and collaborate across teams

IT Operations Specialist Compensation: $40 - $55/hour, depending on experience Inceed has partnered with a great company to help find a skilled IT Operations Specialist to join their team! Join a dynamic team as an IT Operations Specialist, where you'll provide critical support and ensure system stability. This opportunity arises as the company seeks to enhance their IT capabilities with experienced professionals. Dive into a role that offers diverse technical exposure and the chance to prove your skills in a challenging environment. Key Responsibilities & Duties: Provide end-user support for hardware, software, and network issues. Troubleshoot incidents efficiently to maintain IT system stability. Conduct light networking troubleshooting when necessary. Deploy and configure workstations and servers. Communicate professionally with C-suite executives during issues. Stay proactive and improve processes during slower periods. Required Qualifications & Experience: 5+ years in IT support, operations, or network administration. Hands-on experience with Windows Servers and end-user support. Proficient in light networking troubleshooting and routing/switching. Experience deploying and configuring IT systems. Nice to Have Skills & Experience: CompTIA certifications or equivalent preferred. Experience with virtualization or cloud services is a plus. Perks & Benefits: 3 different medical health insurance plans, dental, and vision insurance Voluntary and Long-term disability insurance Paid time off, 401k, and holiday pay Weekly direct deposit or pay card deposit Other Information: Fully onsite M-F in City Centre, Houston. Opportunity to work in a lean IT team. Contract-to-hire possible, direct hire for the right candidate. 3 rounds of interviews: virtual, onsite with team, onsite with C-suite. If you are interested in learning more about the IT Operations Specialist opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

We are currently hiring a Project Lead with expertise in leading digital applications projects for a Contract-to-Hire position in Houston, TX. This position will initially be fully onsite, however may convert to a hybrid work setting at the client's discretion. Extended work hours may be required due to situational emergencies. This role involves managing large, complex, and highly reliable systems, ensuring they run smoothly and without interruption. The Project Lead will also manage a team that creates reports and custom applications, and supports application deployment. Additionally, they will evaluate and integrate new technologies as needed. Please note: this position is not open to third party (i.e. Corp to Corp/C2C) vendors. You: 6 years of prior work experience supporting/leading IT applications, including work with computer-aided dispatch 1 year prior work experience in public safety strongly preferred Bachelor's degree in Computer Science, Management and Information Systems (MIS) or a closely related field. Experience or certifications may be substituted for education. Current resident of the Houston Metropolitan area. Must be able to pass an extensive background check. What We Offer: Competitive compensation and benefits Altruistic work Luna Data Solutions, Inc. provides equal employment opportunities to all employees. All applicants will be considered for employment, and prohibits discrimination and harassment of any type without regard to age, race, color, religion, sexual orientation, gender identity, sex, national origin, genetics, protected veteran status, and disability status.

ABOUT OUR CLIENT Our Client is a leading energy-focused private equity firm headquartered in Houston, with additional offices in New York. Since inception, the firm has deployed more than $30 billion in capital across upstream oil & gas, energy infrastructure, decarbonization, energy technologies, and power & renewables. In addition to traditional private equity, the firm provides credit and structured capital solutions for energy companies, including asset-level financings, preferred equity, and secured/unsecured debt. The team operates in a fast-paced, collaborative, and highly data-driven environment, supported by shared services across ESG, procurement, and digital. Employees benefit from exposure to the full energy value chain and cutting-edge investment strategies. ABOUT THE ROLE The Technical Analyst (Land / Royalty & Mineral Interests) will play a critical role in supporting diligence, portfolio monitoring, and investment decision-making. This position focuses on the accurate assessment, validation, and integration of land, mineral, and royalty data to ensure technical rigor in investment analysis and asset oversight. RESPONSIBILITIES Ingest and validate land, lease, title, deed, mineral, and royalty ownership records into internal systems including GIS, databases, and land systems Map and associate royalty and mineral records with wells, acreage, and production, ensuring accurate allocation of interests and burdens Analyze deeds, conveyances, and chain-of-title documents to resolve discrepancies through curative processes Validate royalty revenue statements, reconcile them with ownership and production records, and flag discrepancies Support acquisitions and divestitures with technical land and royalty diligence Collaborate with geoscience, engineering, legal, and finance teams to maintain data integrity in models Develop dashboards and reports on royalty cash flows and ownership trends Define standards for data quality, automation, and QC processes Assist in monitoring and optimizing existing portfolio assets QUALIFICATIONS 2-5+ years of experience in land, royalty, mineral title, or division order/land administration Strong understanding of mineral and royalty interests, title, and curative processes Experience with land/lease systems such as Quorum, P2 Land, EnergyIQ, Enverus, or IHS Proficiency in Excel, GIS, and relational databases; SQL or Python a plus Strong analytical and problem-solving skills with meticulous attention to data quality Excellent communication skills, both technical and business-facing Bachelor's degree in Land Management, Petroleum Engineering, Geology, Natural Resources, Finance, or related discipline Exposure to M&A or A&D diligence preferred Familiarity with the energy investment environment is a plus PREFERRED QUALIFICATIONS Experience across multiple basins and state regulatory environments Exposure to royalty audit practices Interest in AI, automation, or advanced analytics within land and royalty workflows MBA or advanced degree helpful but not required BENEFITS Exposure to full-cycle private equity investment processes across energy and infrastructure Collaboration across technical, legal, and financial teams A high-expectation, data-driven environment where technical rigor is valued Professional growth with potential advancement into senior technical or investment roles SUCCESS METRICS Accuracy of land and royalty data integration Timely support of diligence cycles and portfolio reporting Reduction of disputes or errors through proactive QC and curative analysis Effective cross-team collaboration and decision support

We are currently seeking an Analyst, Senior Systems for Oracle SOA and Oracle BPM suite. This person will work effectively under minimal supervision and provide technical support for developing and supporting content management applications. This position will support our business users, participate in all relevant change management activities, and overall service delivery and customer satisfaction. This will require interaction with core business users and the need to work as a team member of a large Oracle support team. Responsibilities include: Provides technical development and support for the Oracle SOA and BPM Suite 12c. Collaborates with customers to ascertain system specifications and business/technical requirements to create specification documents that meet business needs. Responsible for completion of all required Change Management tasks and relevant SOX control requirements (if applicable) Utilize industry accepted project management principles, methodologies, tools, and best practices throughout the project life cycle (when applicable). Acquire and utilizes business knowledge by taking advantage of available resources (internet, books, periodicals, classes/workshops, conferences, etc.) to develop and deliver business solutions. Tracking deliverable and provide reporting to management as needed. Willing to travel up to 10%. Qualifications: The successful candidate will meet the following qualifications: Bachelor of Science degree from a 4 year accredited university and/or 10 years of related industry or technical experience is required. Required: Experience in SOA Suite JCA Adapters - AQAdapter/FTPAdapter/FileAdapter/DBAdapter/Oracle Applications Adapter. Required: Experience in Oracle Service Bus (OSB) development - Proxy/Business/Pipeline/Transformations/Securing Proxies. Required: Experience in development of SOA Composites using BPEL Orchestration and Activities. Required: Experience in development of BPMN Workflows involving Human Tasks. Required: Experience with XML/JSON/XML Schemas/XQuery/XSLT. Required: Experience in development of both SOAP and REST based WebServices. Required: 5 years of development experience using Java, JEE Required: 3-5 years of experience with Spring/SpringBoot. Required: Experience with Oracle Weblogic/Fusion Middleware administration, performance tuning and troubleshooting. Required: System administration experience with building and maintaining environments on Linux. Required: Experience with Oracle Enterprise Scheduler (ESS). Required: 5-10 years of experience in SQL and good understanding of Oracle or any relational database. Desired: Experience with React. Desired: Experience or familiarity with LDAP provider such as Active Directory (AD) or Oracle Internet Directory (OID) is desirable. Desired: Experience in working in a multi-developer, team environment. Desired: Experience with Agile methodologies (SCRUM, Kanban). Desired: Experience with Azure CI/CD pipelines. Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ******************** Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.