Information technology analyst jobs in Pittsburgh, PA - 228 jobs

Overview: The Application Support Analyst will be responsible for providing in-depth analysis, technical support for application software, operating systems and/or integrated third party products to external and internal customers. Duties and Responsibilities: Take a collaborative role with the application support team to triage production problems, perform defect analysis and provide fixes in a timely fashion, particularly with high priority items; Provide and take ownership of estimates for your work and monitor progress against the estimate; Work with support team to prioritize and schedule support activities; Work collaboratively with other Inovalon departments to ensure fit for purpose solutions are delivered; Liaise with Technology and Engineering teams to resolve application issues; Update documentation to cover implementation of application solutions, including technical specifications, site deployment and support requirements; Ensure compliance to Company procedures when making changes and implementing code; Respond to support requests through phone calls, emails, live chat, and in person; Tier 1 end user support for issues with internal applications, data integrity, data exchange, and reports; Troubleshoot, identify, track, and ensure resolution of issues; Provide application administration functions such as creating and updating standardized codes, mapping tables, account queues, and other data parameters for our internal applications; Maintain a follow up schedule for unresolved issues; Create and maintains system configuration, process, and procedure documentation on assigned projects; Run, monitor and maintain automated services, macros and scripts; Process daily file transfers; Prioritize help desk requests based on operational needs and escalate issues to quick resolution when needed; and Assist operations with process improvement and finding solutions to business problems. Maintain compliance with Inovalon's policies, procedures and mission statement; Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company; Uphold responsibilities relative to the separation of duties for applicable processes and procedures within your job function; and We reserve the right to change this job description from time to time as business needs dictate and will provide notice of such. Job Requirements: Minimum 2 years of experience in application support, SaaS experience preferred, healthcare background preferred Minimum 2 years of experience with basic system administration tasks in Linux and Microsoft Windows servers Proficient in ServiceNow or other CRM system (Salesforce, etc.) Being able to communicate clearly with clients; client focused and sensitive to client needs Basic to advanced knowledge of SQL Developer Advanced Knowledge of the Scriptmed application and configurations; The ability to prioritize client issues as they are submitted; The ability to multi-task effectively; Two plus years of experience in software development and/or support; Two plus years of experience in some or most of these language & platforms - Java, J2EE, .Net, Weblogic, Informatica, Linux/Unix, Windows, Oracle, DB2, Sybase, Shell & Perl scripts; Proficient in writing SQL queries; and Excellent problem solving and analytical skills. Education: Bachelor's degree or equivalent work experience required. Physical Demands and Work Environment: Sedentary work (i.e., sitting for long periods of time); Exerting up to 10 pounds of force occasionally and/or negligible amount of force; Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions; Subject to inside environmental conditions; and Travel for this position will include less than 5% locally usually for training purposes.

We are seeking a knowledgeable and motivated IT Technician to join our growing IT team. The IT Technician will provide technical support to end users, assist with the deployment and maintenance of hardware and software, and help manage key systems including networking infrastructure, VoIP, IP cameras, workstations and mobile devices. This role will serve as an escalation point for end-user support and will play a key role in maintaining and improving our IT infrastructure. The ideal candidate should be comfortable working in a fast-paced environment, have strong communication skills, and deliver excellent customer service to both technical and non-technical users Key Responsibilities Provide technical support for end users via phone, email, or in person Troubleshoot and resolve hardware and software issues in a Windows environment Deploy and configure hardware for end users including desktops, laptops, mobile devices, and printers Assist in maintaining and troubleshooting network infrastructure including routers, switches, access points, and firewalls Maintain asset inventory and ensure compliance with IT policies and procedures Support and manage communication and surveillance systems, including VoIP phone systems, IP camera systems, and mobile device management (MDM) platforms Creating and maintaining user accounts in Microsoft 365/Active Directory Document technical procedures, system configurations, and best practices Assist in the administration and support of the company's ERP system Collaborate with other IT staff to implement system upgrades and improvements Qualifications Bachelor of Science in Information Systems, Information Technology, Cybersecurity, or related field Relevant certifications may substitute for formal education such as CompTIA A+, CompTIA Network+, CompTIA Security+, Cisco CCNA 2-5 years of experience in an IT support role or similar Strong knowledge of networking concepts (OSI Model, TCP/IP, DNS, DHCP, VLANs, routing, switching) Experience working with Microsoft 365 including Exchange, SharePoint, and Teams Familiarity working with ERP systems (e.g., SAP, Deacom, NetSuite, Microsoft Dynamics) Excellent troubleshooting, problem-solving, and analytical thinking skills Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users Ability to work independently, perform research, and manage multiple priorities Self-motivated with a strong desire for continuous learning and professional growth in the IT field Tandem Foods is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.RequiredPreferredJob Industries Warehouse & Production

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

The Web Analytics Analyst will provide the following key skill to the projects: Adobe Analytics (Omniture) SME, DTM, Tagging, and Reporting Additional Information All your information will be kept confidential according to EEO guidelines.

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy. NTT DATA's Client is seeking a dynamic and results-driven IT PM - Kinaxis - Pharma (Supply Chain / Manufacturing) with strong leadership, multitasking, and organizational skills. The ideal candidate will have extensive experience in data integration, and manufacturing and supply chain operations, preferably within the pharmaceutical or life sciences domain. This role will manage digital supply chain transformation initiatives, collaborating with global IT, operations, and quality teams to ensure project delivery excellence, regulatory compliance, and process optimization. The position requires working hours that support the EST time zone. Key Responsibilities + Project Leadership: Deliver end-to-end project execution from initiation to closure across supply chain and digital integration initiatives (5+ years). + Strong Program & Multi-Tasking Management: Oversee multiple concurrent workstreams, ensuring deadlines, scope, and quality standards are consistently met. + Manufacturing & Supply Chain: Partner with manufacturing and operations teams to enhance production planning, logistics, and fulfillment processes using SAP and other tools. + Data Integration: Lead data migration and system integration projects using ETL tools, middleware, APIs, or EDI (3+ years). + Pharma Domain Compliance: Ensure GxP, FDA, and CSV compliance in project delivery within validated systems (3+ years). + Stakeholder Management: Engage effectively with global business units, vendors, IT, QA, and leadership to align expectations, manage risks, and drive communication (5+ years). + Project Governance: Manage project risk, cost, and scope using PM tools and governance frameworks (5+ years). Required Skills & Qualifications Skill Area Experience Details + Supply Chain & Manufacturing + 5+ years + Strong understanding of manufacturing processes, logistics, and end-to-end supply chain management Data Integration Projects + 3-4 years + Experience with API, EDI, ETL pipelines, or middleware tools Pharma / Life Sciences Domain + 3+ years + Knowledge of GxP, FDA, CSV compliance and validated systems Project Management + 5-7 years + Proven delivery using Agile/Waterfall/hybrid models; PMP/Scrum/Prince2 preferred Stakeholder Engagement + 5+ years + Experience managing cross-functional global teams Kinaxis (Advantageous) - Experience with Kinaxis RapidResponse or similar supply chain planning tools is a plus Tools Proficiency - MS Project, JIRA, Excel, PowerPoint for planning and reporting Time Zone Support - Must be available to work during EST business hours - Atleast till 2 PM EST Nice-to-Have Skills + Experience with SAP MDG or S/4HANA migration + Exposure to serialization, cold chain, or logistics automation systems + Knowledge of Lean Six Sigma or continuous improvement methodologies + Understanding of data governance frameworks Education + Bachelor's degree in Engineering, Supply Chain, Computer Science, or related field (Master's preferred) + Professional certification such as PMP, Scrum Master, or Prince2 highly desirable About NTT DATA Services: NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more. NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is **($45.12 - 50.15/hourly )** . This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

We are seeking a highly organized and customer-focused IT Asset & Logistics Team Lead to lead our End User Support logistics team. This role is ideal for someone with experience in logistics, warehouse operations, or team leadership who is looking to apply those skills in a healthcare technology setting. You will supervise a team of 4, coordinating the preparation, configuration, and delivery of IT equipment to end users and hospital teams, while ensuring smooth operations and excellent service. Key Responsibilities: Lead, mentor, and support a team of 4, providing clear direction, coaching, and performance feedback. Oversee the configuration, packaging, and delivery of IT equipment to end users and hospital teams. Manage inventory and asset tracking, including incoming/outgoing equipment, returns, and replacements. Ensure timely and accurate fulfillment of equipment requests to meet operational needs. Coordinate logistics and scheduling with internal teams to ensure smooth deployment processes. Track team performance, monitor workloads, and implement process improvements for efficiency and accuracy. Provide excellent customer service by acting as a point of contact for escalations and ensuring a positive end-user experience. Maintain compliance with company policies, procedures, and security requirements. Qualifications: 2+ years of experience in logistics, warehouse operations, or a related field. Previous leadership experience (Team Lead, Supervisor, or equivalent). Strong organizational skills with the ability to manage multiple priorities and deadlines. Excellent communication and customer service skills, with the ability to work effectively with hospital staff and internal teams. Basic IT knowledge and ability to quickly learn standard configuration processes. Familiarity with inventory or asset management systems preferred. Why Join Us? This role is a great opportunity for a motivated and detail-oriented leader with strong organizational skills to step into a supervisory position that blends logistics with light IT work. You'll have the chance to lead a team, optimize processes, and ensure that critical technology reaches the people who need it most in our hospitals. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Health savings account Paid time off Vision insurance Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. The ability to lift and move 35 pounds. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. General warehouse environment

We are seeking a highly organized and customer-focused IT Asset & Logistics Team Lead to lead our End User Support logistics team. This role is ideal for someone with experience in logistics, warehouse operations, or team leadership who is looking to apply those skills in a healthcare technology setting. You will supervise a team of 4, coordinating the preparation, configuration, and delivery of IT equipment to end users and hospital teams, while ensuring smooth operations and excellent service. Key Responsibilities: Lead, mentor, and support a team of 4, providing clear direction, coaching, and performance feedback. Oversee the configuration, packaging, and delivery of IT equipment to end users and hospital teams. Manage inventory and asset tracking, including incoming/outgoing equipment, returns, and replacements. Ensure timely and accurate fulfillment of equipment requests to meet operational needs. Coordinate logistics and scheduling with internal teams to ensure smooth deployment processes. Track team performance, monitor workloads, and implement process improvements for efficiency and accuracy. Provide excellent customer service by acting as a point of contact for escalations and ensuring a positive end-user experience. Maintain compliance with company policies, procedures, and security requirements. Qualifications: 2+ years of experience in logistics, warehouse operations, or a related field. Previous leadership experience (Team Lead, Supervisor, or equivalent). Strong organizational skills with the ability to manage multiple priorities and deadlines. Excellent communication and customer service skills, with the ability to work effectively with hospital staff and internal teams. Basic IT knowledge and ability to quickly learn standard configuration processes. Familiarity with inventory or asset management systems preferred. Why Join Us? This role is a great opportunity for a motivated and detail-oriented leader with strong organizational skills to step into a supervisory position that blends logistics with light IT work. You'll have the chance to lead a team, optimize processes, and ensure that critical technology reaches the people who need it most in our hospitals. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Health savings account Paid time off Vision insurance Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. The ability to lift and move 35 pounds. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. General warehouse environment

We are seeking a highly organized and customer-focused IT Asset & Logistics Team Lead to lead our End User Support logistics team. This role is ideal for someone with experience in logistics, warehouse operations, or team leadership who is looking to apply those skills in a healthcare technology setting. You will supervise a team of 4, coordinating the preparation, configuration, and delivery of IT equipment to end users and hospital teams, while ensuring smooth operations and excellent service. Key Responsibilities: * Lead, mentor, and support a team of 4, providing clear direction, coaching, and performance feedback. * Oversee the configuration, packaging, and delivery of IT equipment to end users and hospital teams. * Manage inventory and asset tracking, including incoming/outgoing equipment, returns, and replacements. * Ensure timely and accurate fulfillment of equipment requests to meet operational needs. * Coordinate logistics and scheduling with internal teams to ensure smooth deployment processes. * Track team performance, monitor workloads, and implement process improvements for efficiency and accuracy. * Provide excellent customer service by acting as a point of contact for escalations and ensuring a positive end-user experience. * Maintain compliance with company policies, procedures, and security requirements. Qualifications: * 2+ years of experience in logistics, warehouse operations, or a related field. * Previous leadership experience (Team Lead, Supervisor, or equivalent). * Strong organizational skills with the ability to manage multiple priorities and deadlines. * Excellent communication and customer service skills, with the ability to work effectively with hospital staff and internal teams. * Basic IT knowledge and ability to quickly learn standard configuration processes. * Familiarity with inventory or asset management systems preferred. Why Join Us? This role is a great opportunity for a motivated and detail-oriented leader with strong organizational skills to step into a supervisory position that blends logistics with light IT work. You'll have the chance to lead a team, optimize processes, and ensure that critical technology reaches the people who need it most in our hospitals. Job Type: Full-time Benefits: * 401(k) * Dental insurance * Health insurance * Health savings account * Paid time off * Vision insurance Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. * The ability to lift and move 35 pounds. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. General warehouse environment * Associate's degree in computer science or related field. * Microsoft certified systems engineer (MCSE) desirable. * Equivalent combination of education & experience will be considered. * At least 1 year in a help desk support role. 1-2 years preferred. * Demonstrates excellent verbal communication and writing skills. * Demonstrates good customer service skills and motivation. * Ability to work well with various people from staff to high-level administrators. * Demonstrates experience in using, configuring, and troubleshooting Windows computer platforms in an active directory environment. * Demonstrates experience using and troubleshooting various applications such as Microsoft Word, Excel, Access, Outlook, and Web based applications. * Experience with configuration of Outlook/Exchange. Able to solve Outlook configuration issues such as permissions, views, calendar-sharing, email rules, data migration, etc. * Working knowledge of LAN/WAN hardware and administration. * Working knowledge of managed care operations desirable. * Experience with imaging solutions such as Altiris desirable.

Exus Renewables North America is a next-generation Independent Power Producer that develops, owns, and operates renewable energy assets (Wind, Solar and Battery Storage) while providing world class asset management services for over 5 GW of renewable energy assets to third parties. Exus has a proven track record of constructing and commercializing renewable energy assets and they are building their portfolio by acquiring and building utility-scale renewables projects and guiding those still in development through to full operational status. As part of Exus' asset management business, the firm undertakes full technical and commercial management of renewable energy portfolios worldwide. Exus draws on its wide-ranging expertise to optimize technical performance, reduce financial risk, and ensure long-term revenue certainty for their own and their clients' renewable energy assets. Exus is seeking a IT Administrator- SharePoint-focused. This Administrator will be responsible for the day-to-day administration, maintenance, and support of our SharePoint Online environment, ensuring its optimal performance, security, and availability. This role will play a key part in collaborating with various departments to understand their needs and deliver effective SharePoint solutions. Please note: this is a fully onsite role with 4 days in office, 1 day remote, with reasonable flexibility in our Pittsburgh office. Key Responsibilities: Lead SharePoint Modernization and Integration Initiatives Collaborate with stakeholders to design and implement SharePoint improvements and integrations, including: * Developing a roadmap to restructure and modernize the SharePoint Online environment, moving away from legacy folder structures. * Designing & implementing a scalable architecture with intuitive navigation, logical data segmentation, and improved accessibility. * Reducing redundancy by eliminating duplicate data and streamlining content management. * Recommending best practices for site creation, content lifecycle, and user permissions. * Aligning SharePoint structures with business workflows to strengthen collaboration. * Exploring Microsoft 365 and third-party integrations for recommendation to boost productivity. Administer and Maintain SharePoint Online Ensure the SharePoint Online environment remains secure, efficient, and aligned with organizational needs by: * Creating and maintaining site collections and sites; managing permissions, groups, and roles. * Configuring features such as document libraries, lists, metadata, versioning, and workflows; monitoring performance and resolving issues. * Enforcing best practices, compliance, and retention policies; documenting and communicating changes. * Providing end-user support, training, and guidance on features and best practices. * Staying current with Microsoft 365/SharePoint updates and recommending improvements. Develop and Support SharePoint Scripting and Integrations Enhance SharePoint functionality through automation, customization, and integration, including: * Automating administrative tasks with PowerShell. * Creating scripts for bulk operations, permission audits, and content migration. * Integrating with Microsoft 365 services (Teams, Outlook, OneDrive) and third-party tools. * Building custom solutions using SharePoint REST APIs and Microsoft Graph. * Customizing modern SharePoint pages with HTML, CSS, and JavaScript. * Troubleshooting and optimizing scripts and integrations for performance. Qualifications: * Bachelor's degree in information systems, computer science, or a related field (or equivalent experience). * 5+ years of demonstrated experience as a IT Administrator, specifically with SharePoint Online (Microsoft 365) required. * Past experience and proficiency of SharePoint architecture, including site collections, sites, lists, libraries, context types, and permissions. * Past experience administering and configuring SharePoint Online settings within the Microsoft 365 Admin Center required. * Familiarity with PowerShell for SharePoint Online administration. * Experience with SharePoint REST APIs and Microsoft Graph preferred. * Basic web design skills including HTML, CSS, and JavaScript preferred. Benefits: Exus provides many great perks beyond its standard benefit package including: * In-office beverages & snacks and frequent lunches * Newly designed office space * Office closed between Christmas and New Year Exus is an Equal Employment Opportunity (EEO) employer actively seeking to diversify the workforce and is committed to a policy of equal employment opportunity. All qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally recognized protected basis under applicable law, are strongly encouraged to apply.

General This individual reports directly to the Principal and is responsible for managing and maintaining various existing business computer networks as well as supporting the ongoing IT needs of the network users as they arise. This individual will be responsible for managing small office networks, local area networks, and wide area networks consisting of computer workstations, network printers, Ethernet switches, routers, hubs, wireless access points and various other network devices and servers, some of which may be running Microsoft Active Directory, Microsoft Office 365, and Microsoft Exchange among other software suites. Additionally, designing and implementing new computer network deployments and VoIP hosted PBXs may be required from time to time. Duties and Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Perform with a considerable degree of independence and accountability. Organize, set priorities, take initiative and exercise sound independent judgment. Analyze system logs and identify potential issues with computer systems. Introduce and integrate new technologies into existing network environments. Perform routine audits of computer systems and software. Perform data backups. Apply operating system updates, patches and configuration changes. Install and configure new hardware and software. Add, remove or update user account information including resetting passwords, etc. Answer technical queries, often with frustrated users. Maintain documentation of the configuration of the systems. Troubleshoot and report problems. System performance tuning. Ensure network infrastructure is online and running smoothly. Troubleshoot communications systems to determine if problems are related to hardware or software. Repair various types of network trouble that may arise on a network. Test and evaluate newly installed or existing network segments to determine efficiency, reliability and compatibility. Utilize technical manuals and brochures to determine equipment that meets establishment requirements. Compile, review and/or submit reports, such as site reports or project status reports, as required. Lead and direct other telecommunications employees; size of crew may vary depending on the project. Complete all paperwork (including electronic form submission) in a timely manner. Drive vehicle in performance of duties in a safe and responsible manner while working and traveling in inclement weather. Maintain desk area, keeping it clean and free from clutter. Clean, maintain and stock vehicle and equipment in order to be prepared to perform required duties as they may arise with short notice. Order supplies and monitor inventory as necessary. Maintain appropriate interpersonal relationships with employees, peers and customers. Assist with various events as requested. Other duties as assigned. Requirements Required Qualifications Proficiency in speaking and using the English language, including spelling, grammar and punctuation. Associate degree in related course of study or four year Bachelors degree. Demonstrate written and oral communication skills. Demonstrate ability to work independently and as a team. Working knowledge of Macintosh and PC (Microsoft Windows) computers. Working knowledge of Microsoft Office software (Word, Excel, Powerpoint). Working knowledge of Microsoft Office 365 tenant administration. Working knowledge of computer network architecture. Working knowledge of IPv4, IPv6, EIGRP, RIPv2, VLANs, Ethernet and access control lists. Strong understanding of the OSI model. Sensitivity to the needs of persons with disabilities. Ability and willingness to work cooperatively with others. Ability to apply common sense, theory and experience to decision -making. Ability to recognize similarities between past and present situations; be able to identify key issues or use inductive reasoning in complex situations. Possess strong problem solving skills. Ability to persist and finish projects despite obstacles or redirect when necessary. Ability to follow instructions or take action and address opportunities with little supervision. Have a high degree of discretion dealing with confidential information. Ability and willingness to work some early mornings, evenings, holidays and weekend days. Ability and willingness to work overtime when necessary. Possess and maintain a valid PA drivers' license and be insurable on auto insurance policies. Ability to travel for short business trips. Preferred Qualifications Working knowledge of HTML, CSS, MySQL and PHP and the ability to program and make changes to web applications using those protocols. Working knowledge of the WordPress website architecture and the ability to manipulate content, components, modules and plugins within this CMS with reasonable ease. Apple Certified Associate - Mac Management. Microsoft Certified Solutions Associate - Windows Server 2012 (MCSA). Cisco Certified Network Associate - Routing and Switching (CCNA). Physical and Mental Demands The physical and mental demands described herein are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this job, employees are regularly required to sit, walk and stand; talk and hear, both in person and by telephone; and use hands repetitively to finger, handle, feel, type or operate tools and materials. Mental Demands While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non -routine and complex administrative challenges; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with managers, staff, customers, the public and others encountered in the course of work, some of whom may be dissatisfied or abusive individuals.

Posting Number S341P Posting Text Job Title Information Technology Technician Type of Employment Full Time Bargaining Unit AFSCME Full-Time/Part-Time FLSA Salary Range $51,971 Position Classification IT Technology Support Department Information Technology Posting Text Job Summary / Basic Function Works directly with the Manager of Technology Support Services and the Senior Technology Support Analysts to implement common IT support services. Responsible for researching and resolving a high volume and a wide variety of information technology problems and issues directed to the IT Support Center and appropriate related units. Performs tier 1 and tier 2 level IT support services. Maintains broad expertise of computer hardware and software, administrative computing standards and academic computing standards. Participates in the evaluation, selection, design, and development of tools to support IT Services operations and IT Services customers. Participate in projects as needed. Supervises and trains student assistants. Provides recommendations for hardware and software purchases. Travel as needed to other campuses or remote sites. Responsible for the daily support and operation of services such as the IT Support Center and related units. Responsible for researching and resolving a high volume and wide variety of information technology problems and issues directed to the IT Support Center. Works closely with Senior Technology Support Analysts to provide production support for all information and application systems. Interacts with external vendors and other departments as needed to resolve IT issues. Recommends enhancements and maintains accurate content within the common helpdesk application. Function as an intermediary between the faculty, staff and administration users and the IT staff, other departments, outside vendors and contractors, as requested. Develops and maintains detailed knowledge about all technologies utilized. Including a full spectrum of application systems, microcomputer hardware and software, Scripting languages, e-mail systems, operating systems, and local area networks. Provides recommendations for pc hardware and software purchases, , and technical facility maintenance/operation. Recommends enhancements and maintains accurate content within the common helpdesk application. Collaborates with the Senior Technology Support Analysts, employees and students to understand the information technology services and needs. Coordinate and/or provide office workgroup training and IT related training sessions and develop training and knowledgebase materials. Completes independent studies, attends training courses, reads pertinent industry publications, and participates in related electronic forums to stay current with new technologies, business processes, and regulatory matters. Required Skills, Knowledge & Abilities Minimum of Education / TrainingRequired Education Summary An associate's degree in any information technology field; or Two years of experience providing information technology support services involving hardware and software installation, operation, and maintenance; or An equivalent combination of experience and training. Preferred Qualifications * B.S. Computer Science, Management Information Systems, or related work experience in field. * Minimum 3 years relevant information technology support experience in a higher education environment. Physical Demands Work Location Edinboro Campus Is travel to other PennWest campuses required for this position? If so, how often? No. Work Hours 8am - 4pm Monday-Friday Posting Date 01/13/2026 Closing Date 01/28/2026 Open Until Filled No Diversity Statement PennWest University's Office of Community, Opportunity, Responsibility, and Engagement (CORE) provides strategic leadership in fostering a campus environment grounded in dignity, belonging, and opportunity for all students, faculty, and staff. Through comprehensive programs and collaborative partnerships, CORE advances student success, cultivates academic and leadership development, and strengthens community engagement in alignment with the university's mission. ADA Statement To request reasonable accommodation to participate in the job application or interview process, contact Amy Salsgiver, ADA Coordinator, ***********************; ************. Pennsylvania Western University complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. EEO Statement Pennsylvania Western University of Pennsylvania is committed to providing equal access to all individuals and prohibiting any form of discrimination and harassment on the basis of race, color, religion, national origin, ancestry, sex, age, marital status, familial status, sexual orientation, gender identity and expression, pregnancy, genetic information, disability, status as a veteran, or any other characteristic prohibited under Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, and other pertinent state and federal laws and regulations. Direct inquiries to the Title IX Coordinator, 423 Becht Hall Clarion Campus 16214-1232; email *********************** or phone ************. Inquiries may also be directed to the Director of the Office for Civil Rights, Department of Education, 330 Independence Avenue, SW, Washington, DC 20201.

Description & Requirements Maximus is seeking a qualified Sr. Technical Analyst for multiple projects, current and upcoming. The qualified candidate will be involved in technical planning and assessment projects with multiple state agencies. The position requires the candidate to produce technical analyses, develop estimates, review and contribute to requirements for large systems-planning efforts in the Child Support, Child Welfare, and Integrated Eligibility (SNAP, TANF, Medicaid) public-sector domains. The individual will report directly to a Senior Manager. Maximus is a matrix-managed organization, which means the individual will have secondary reporting relationships to one or more Project Managers, depending on which projects they are assigned. *This role is remote but requires working standard business hours in the US time zone of the client.* Essential Duties and Responsibilities: - Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary. - Support leadership in ensuring that the project is delivered to specifications, is on time, and within budget. - Work closely with management and work groups to create and maintain work plan documents. - Track the status and due dates of projects. - Manage relationships with project staff responsible for projects. - Produce regular weekly and monthly status reports that could include; work plan status, target dates, budget, resource capacity, and other reports as needed. - Facilitate regular meetings and reviews. - Adhere to contract requirements and comply with all corporate policies and procedures. Job Specific Duties and Responsibilities: -Perform duties independently under the direction of their direct manager and/or Project Managers on specific projects. -Review project documentation and client materials and provide analysis of technical and business topics. -Participate in client meetings and offer observations and insight of technical and business topics. -Identify risk areas and potential problems that require proactive attention. -Review artifacts and other project documents and identify potential gaps, inconsistencies, or other issues that may put the project at risk. Such artifacts and documents include but are not limited to: *Application Lifecycle Management Plan *System Security Plan *System Architecture Document *Database Development Plan *Configuration Management Plan *System Requirements *Functional Design Documents *Technical System Design *Data Conversion and Migration Management Plan *Deployment and/or roll-out plans -Identify and escalate to the Senior Manager / Project Manager risks, alternatives, and potential quality issues. -Attend interviews, focus groups, or other meetings necessary to gather information for project deliverables in accordance with the project scope of work. -Attend project meetings with the client, subcontractors, project stakeholders, or other Maximus Team members, as requested by the Senior Manager / Project Manager. -Complete project work in compliance with Maximus standards and procedures. -Support team to complete assigned responsibilities as outlined in the Project schedule. -Support all other tasks assigned by Senior Manager / Project Manager. Minimum Requirements - Bachelor's degree in related field. - 7-10 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. Job Specific Requirements: -Be available to work during standard client business hours. Projects may involve clients from any US time zone, so it is possible that work outside of the individual's local business hours will be required. -Bachelor's degree in computer science, engineering, or science from an accredited college or university, or equivalent work experience. -8+ years of progressive technical experience in technical disciplines and roles. E.g.: -Software Developer ? Architect ? Manager -Business Analyst ? Project Manager ? Senior Manager -3+ years working on/with large Health & Human Services (HHS) system modernization projects, to include Child Support, Child Welfare, or Integrated Eligibility (SNAP, TANF, and Medicaid). -Familiar with multiple computer languages. -Familiar with mainframe technologies (e.g. CICS COBOL, NATURAL / ADABAS, VMS, etc.) -Familiar with operating systems: Windows, Linux/UNIX, OS/X. -Familiar with AI tools, capabilities. -Familiar with databases and database tools: DB2, Oracle, MS SQL Server, TOAD. -Strong command of cloud computing topics. -Strong command of agile software development practices as well as waterfall development practices. -Strong desktop software skills: proficient in MS Office, Excel, Word, Project. -Ability to explain and communicate technical subjects to non-technical audiences. -Ability to develop solutions to highly complex problems which require a high degree of ingenuity and innovation. -Ability to ensure solutions are consistent with organization, client, and project objectives and constraints. -Ability to develop advanced concepts, techniques, and standards requiring a high level of interpersonal and technical skills. -Ability to work independently. -Good organizational skills and the ability to manage multiple tasks and deadlines simultaneously. -Strong interpersonal and team building skills, as well as an understanding of client relationship building are essential. -Excellent verbal and writing skills and be comfortable working with customers. -Ability to multi-task with supervision. -Self-motivated fast learner. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 120,000.00 Maximum Salary $ 140,000.00

BIOINFORMATICS SCIENTIST | BIOINFORMATICS ANALYST QUESTION: Does your experience include: R and Python? Single Cell RNASeq - NGS data analysis? Analysis of transcriptomic data Working with large - scale genomic sequencing data sets? Working in Biologics Drug Discovery (e.g. Cancer Biology)? Have you 2+ years experience working in a Life Sciences | Research environment looking to move your career forward in an industry setting? If you are answering YES, please contact us now to learn more about this exciting opportunity! Schedule a Time To Talk With The Recruiter: ******************************** OR Call: ************ OR Email: ************************* Visit our Company Website: (************************* Visit our Career Opportunities Page: (******************************

The Systems Engineer position is responsible for providing full cycle implementation and support of customer systems, while working across multiple company departments to ensure full client satisfaction. Requirements Essential functions and responsibilities: Assess work sites, conditions and logistics for each project; Develop Method of Procedure based on pre-project assessment. Design, develop and provide documentation of systems, configurations and other pertinent information for the customer. Communicate with clients to resolve issues in a professional and confidential manner; Develop and execute client specific solutions. Manage the allocation of project resources, including software, hardware, tools and related items specific to each customer and/or project. Direct the work responsibilities of union labor personnel based on specific project needs. Design and oversee training programs for new and existing customers; Determine which customers receive training. Collaborate with Customer Relationship Managers on demonstrations for new and potential clients. Perform installation, configuration, programming and final commissioning of customer systems. Work collaboratively with installation, project management and engineering teams. Perform infrastructure services, including pulling cables, installing wall and ceiling cabling, and installing surface mounted devices, as required. Perform system wiring and terminations services, as required. Deliver on-going remote and on-site technical support for existing customers and systems. Additional responsibilities may be required as necessary, including but not limited to: Provide internal support for basic trouble shooting, system backups and archiving; Provide support for Company telephony applications; Create telephone and messaging accounts for new users; Coordinate access to work site for motorized lifts; Fabricate power racks as necessary. Perform other duties as needed. Success factors/job competencies: Communication Skills Analysis Mechanical aptitude Independent Thinking & Decision Making Problem Solving Safety orientation Customer Focus Attention to Detail Teamwork/Collaboration Physical demands and work environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individual will be required to travel to customer sites as needed. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Individual will regularly be required to lift, push, pull, and carry up to 50 pounds, and occasionally up to 75 pounds. Incumbent will be required to use a computer with keyboard, telephone or handheld mobile device for extended periods of time, and office machinery as needed. Incumbent must be able to read, see, hear, and speak. Work Days and Shifts: Position works Monday-Friday, daylight hours, and additional time as needed to complete work. Education/Certification(s)/License(s) required: Bachelor's Degree in Electronics, Information Technology or related field preferred, or equivalent experience. May be required to participate in safety trainings and/or certifications provided by the Company or customers. Valid driver's license, as employee will be required to travel to local and overnight client sites as needed. Manufacturer specific certifications, as required. Responsible to maintain active certifications and obtain new and updated certifications as required by the Company. Experience/Other required: Position requires two (2) to three (3) years of relevant experience in the electronic services industry (Voice, Data, Security, Multimedia, and/or Structured Cabling). Strong knowledge of Microsoft Office. Strong computer skills with advanced software aptitude. Applicants must be currently authorized to work in the United States on a full-time basis. Visa sponsorship is not available for this position. This is a full-time, in-person position, and candidates must be able to work from our office located in Pittsburgh, Pennsylvania.

Position Title IT Network Administrator Division Information Technology(DIV) Department Information Technology Job Description This position is responsible for the design, implementation, and maintenance of the College's network infrastructure, with a focus on performance, reliability, and security. The IT Network Administrator manages Layer 2/3 switching, wireless networks, and firewall systems, serving as the lead for network security. This role works closely with other IT staff to ensure secure, high-availability connectivity across all systems and services, supporting both on-premises and cloud-based environments. * Network Infrastructure Monitoring and Maintenance: Monitor, maintain, and optimize the performance of network infrastructure, including Layer 3 switches, routers, and wireless access points, with a focus on Cisco Meraki environments. * Network Security Administration: Serve as the lead for network security, implementing and maintaining firewalls, intrusion detection/prevention systems (IDS/IPS), and security protocols to protect institutional data and systems. * Firewall Configuration and Management: Configure, monitor, and maintain firewall rules and policies to ensure secure and efficient network traffic flow, including VPN and remote access configurations. * Wireless Network Management: Administer and troubleshoot wireless networks, ensuring optimal coverage, performance, and security across all campus locations. * Compliance and Risk Management: Ensure network systems and practices comply with regulatory standards such as GLBA (Gramm-Leach-Bliley Act) and FERPA (Family Educational Rights and Privacy Act); assist with audits and documentation as needed. * Network Performance and Capacity Planning: Conduct regular performance analysis and capacity planning to ensure the network infrastructure meets current and future demands. * Incident Response and Troubleshooting: Respond to and resolve network-related incidents and outages; perform root cause analysis and implement corrective actions. * Network Documentation and Procedures: Develop and maintain comprehensive documentation for network architecture, configurations, and standard operating procedures. * Collaboration and Support: Work closely with the IT System Administrator and other IT staff to ensure seamless integration between systems and networks; provide Tier 2/3 support for network-related issues. * Vendor and Contract Management: Coordinate with vendors for network hardware, software, and services; manage support contracts and service level agreements (SLAs). * Network Hardware Lifecycle Management: Recommend and manage the lifecycle of network hardware and related components. * Training and Awareness: Provide training and guidance to staff on secure network practices and emerging threats. * Disaster Recovery and Redundancy Planning: Design and maintain network redundancy and disaster recovery strategies to ensure high availability and business continuity. * Perform all duties in accordance with College policies, procedures, and applicable laws and regulations. Required Qualifications * Associate's degree in a related field required * 3-5 years of related IT experience is required Preferred Qualifications * Bachelor's degree preferred * Process management experience is preferred * Experience working with Cisco Meraki network infrastructure is preferred * Related work experience in higher education is preferred Physical Demands * Prolonged sitting * Frequent standing/walking or otherwise moving around campus * Repetitive finger/hand movements * Occasional lifting up to 20 lbs. * Occasional bending Salary $58,860 Schedule Days/Hours Monday - 0800-1700, Tuesday - 0800-1700, Wednesday - 0800-1700, Thursday - 0800-1700, Friday - 0800-1700, Hybrid Schedule Available Posting Detail Information Posting Number S-2023-202-P Number of Vacancies 1 Desired Start Date Position End Date (if temporary) Job Open Date 06/06/2025 Job Close Date Open Until Filled Special Instructions to Applicants Please have your current resume, a cover letter, transcripts (optional) and information for three professional references to provide with your application. Advertising Summary

Primary Office Location:626 Washington Place. Pittsburgh, Pennsylvania. 15219.Join our team. Make a difference - for us and for your future. This position is part of the team supporting our converged infrastructure. It requires sharp attention to detail, excellent documentation skills, activity coordination, and the ability to manage high project volume with intense prioritization. Create/Maintain Cyber Recovery runbooks, isolated backup environment validation, code upgrades, and other maintenance tasks are supported by this position. Onsite review of the solution status and resolving issues in a timely manner is a must. In support of the corporate converged infrastructure you will work with the following technologies: VMWARE vREALIZE Suite, Data Domain, PowerMAX SAN, PowerStore SAN, PowerScale, CISCO UCS, and more. Position Title: Server Engineer 2 Business Unit: Technology Reports to: Manager of Server Engineering Position Overview: This position is primarily responsible for providing advanced server support for the corporation. The incumbent collaborates on defining Technology network plans and strategies, participates with the development of the long-range infrastructure plans, consults with Technology and lines of business partners to provide appropriate network functionality. This position has a substantial impact on operations, resources and the corporation's reputation. Primary Responsibilities: Understands in detail server and network analysis, network operating systems, reporting and logging.Collaborates on defining Technology server/network plans and strategies.Participates with the development of the long-range infrastructure plans. Consults with Technology and lines of business partners to provide appropriate server functionality.Directs resolution activities of junior staff.Consults to determine the priorities of the Technology networking project plans. Has an excellent understanding of server functionality. Troubleshoots and distinguishes between network, server and application issues.Has a solid understanding of server patching methodologies and vulnerabilities and resolves patching vulnerabilities and coordinates schedule.Provides server build sheets for review. Develops and executes test cases and scripts.Updates project diagrams and department procedures.Acts a vendor liaison for assigned systems/platforms.Works day shift but may be required after hours and weekend.Follows change control procedures, contributes to Change Control meetings and participates as required. Works with Technology, Project Management Office and lines of business partners.Works with vendors and external support personnel.Has an excellent ability to work with application software and lines of business partners.Has good technology project management skills. Works independently or as part of a team to achieve results. Has excellent knowledge of server virtualization, SANs, network operating systems, network directories, Vblock, patching, server replication and disaster recovery.Leads complex strategic initiatives, patching and infrastructure projects.Purchases, installs and supports both physical and virtual servers. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: BA or BS Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 5 Skills Required to Perform the Primary Responsibilities of this Position: Excellent customer service skills Ability to use general office equipment Ability to work and multi-task in a fast paced environment Excellent organizational, analytical and interpersonal skills Detail-oriented A minimum of 3 years of technology related experience with networking physical and virtual servers Excellent knowledge of end user devices, networks, server hardware and software, infrastructure and reporting tools Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: MCSA (Microsoft), VCP (VMware), CIAE (VCE Vblock) Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building. Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare's greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve. Overview: The Application Support Analyst will be responsible for providing in-depth analysis, technical support for application software, operating systems and/or integrated third party products to external and internal customers. Duties and Responsibilities: * Take a collaborative role with the application support team to triage production problems, perform defect analysis and provide fixes in a timely fashion, particularly with high priority items; * Provide and take ownership of estimates for your work and monitor progress against the estimate; * Work with support team to prioritize and schedule support activities; * Work collaboratively with other Inovalon departments to ensure fit for purpose solutions are delivered; * Liaise with Technology and Engineering teams to resolve application issues; * Update documentation to cover implementation of application solutions, including technical specifications, site deployment and support requirements; * Ensure compliance to Company procedures when making changes and implementing code; * Respond to support requests through phone calls, emails, live chat, and in person; * Tier 1 end user support for issues with internal applications, data integrity, data exchange, and reports; * Troubleshoot, identify, track, and ensure resolution of issues; * Provide application administration functions such as creating and updating standardized codes, mapping tables, account queues, and other data parameters for our internal applications; * Maintain a follow up schedule for unresolved issues; * Create and maintains system configuration, process, and procedure documentation on assigned projects; * Run, monitor and maintain automated services, macros and scripts; * Process daily file transfers; * Prioritize help desk requests based on operational needs and escalate issues to quick resolution when needed; and * Assist operations with process improvement and finding solutions to business problems. * Maintain compliance with Inovalon's policies, procedures and mission statement; * Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; * Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company; * Uphold responsibilities relative to the separation of duties for applicable processes and procedures within your job function; and * We reserve the right to change this job description from time to time as business needs dictate and will provide notice of such. Job Requirements: * Minimum 2 years of experience in application support, SaaS experience preferred, healthcare background preferred * Minimum 2 years of experience with basic system administration tasks in Linux and Microsoft Windows servers * Proficient in ServiceNow or other CRM system (Salesforce, etc.) * Being able to communicate clearly with clients; client focused and sensitive to client needs * Basic to advanced knowledge of SQL Developer * Advanced Knowledge of the Scriptmed application and configurations; * The ability to prioritize client issues as they are submitted; * The ability to multi-task effectively; * Two plus years of experience in software development and/or support; * Two plus years of experience in some or most of these language & platforms - Java, J2EE, .Net, Weblogic, Informatica, Linux/Unix, Windows, Oracle, DB2, Sybase, Shell & Perl scripts; * Proficient in writing SQL queries; and * Excellent problem solving and analytical skills. Education: * Bachelor's degree or equivalent work experience required. Physical Demands and Work Environment: * Sedentary work (i.e., sitting for long periods of time); * Exerting up to 10 pounds of force occasionally and/or negligible amount of force; * Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions; * Subject to inside environmental conditions; and * Travel for this position will include less than 5% locally usually for training purposes. Inovalon Offers a Competitive Salary and Benefits Package In addition to the base compensation, this position may be eligible for performance-based incentives. The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. Inovalon invests in associates to help them stay healthy, save for long-term financial goals, and manage the demands of work and personal commitments. That's why Inovalon offers a valuable benefits package with a wide range of choices to meet associate needs, which may include health insurance, life insurance, company-paid disability, 401k, 18+ days of paid time off, and more. Base Compensation Range $56,000-$65,000 USD This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions) If you don't meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles. By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth. Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement. To review the legal requirements, including all labor law posters, please visit this link To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link

The Web Analytics Analyst will provide the following key skill to the projects: Adobe Analytics (Omniture) SME, DTM, Tagging, and Reporting Additional Information All your information will be kept confidential according to EEO guidelines.

General This individual reports directly to the Principal and is responsible for managing and maintaining various existing business computer networks as well as supporting the ongoing IT needs of the network users as they arise. This individual will be responsible for managing small office networks, local area networks, and wide area networks consisting of computer workstations, network printers, Ethernet switches, routers, hubs, wireless access points and various other network devices and servers, some of which may be running Microsoft Active Directory, Microsoft Office 365, and Microsoft Exchange among other software suites. Additionally, designing and implementing new computer network deployments and VoIP hosted PBXs may be required from time to time. Duties and Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Perform with a considerable degree of independence and accountability. Organize, set priorities, take initiative and exercise sound independent judgment. Analyze system logs and identify potential issues with computer systems. Introduce and integrate new technologies into existing network environments. Perform routine audits of computer systems and software. Perform data backups. Apply operating system updates, patches and configuration changes. Install and configure new hardware and software. Add, remove or update user account information including resetting passwords, etc. Answer technical queries, often with frustrated users. Maintain documentation of the configuration of the systems. Troubleshoot and report problems. System performance tuning. Ensure network infrastructure is online and running smoothly. Troubleshoot communications systems to determine if problems are related to hardware or software. Repair various types of network trouble that may arise on a network. Test and evaluate newly installed or existing network segments to determine efficiency, reliability and compatibility. Utilize technical manuals and brochures to determine equipment that meets establishment requirements. Compile, review and/or submit reports, such as site reports or project status reports, as required. Lead and direct other telecommunications employees; size of crew may vary depending on the project. Complete all paperwork (including electronic form submission) in a timely manner. Drive vehicle in performance of duties in a safe and responsible manner while working and traveling in inclement weather. Maintain desk area, keeping it clean and free from clutter. Clean, maintain and stock vehicle and equipment in order to be prepared to perform required duties as they may arise with short notice. Order supplies and monitor inventory as necessary. Maintain appropriate interpersonal relationships with employees, peers and customers. Assist with various events as requested. Other duties as assigned. Required Qualifications Proficiency in speaking and using the English language, including spelling, grammar and punctuation. Associate degree in related course of study or four year Bachelors degree. Demonstrate written and oral communication skills. Demonstrate ability to work independently and as a team. Working knowledge of Macintosh and PC (Microsoft Windows) computers. Working knowledge of Microsoft Office software (Word, Excel, Powerpoint). Working knowledge of Microsoft Office 365 tenant administration. Working knowledge of computer network architecture. Working knowledge of IPv4, IPv6, EIGRP, RIPv2, VLANs, Ethernet and access control lists. Strong understanding of the OSI model. Sensitivity to the needs of persons with disabilities. Ability and willingness to work cooperatively with others. Ability to apply common sense, theory and experience to decision -making. Ability to recognize similarities between past and present situations; be able to identify key issues or use inductive reasoning in complex situations. Possess strong problem solving skills. Ability to persist and finish projects despite obstacles or redirect when necessary. Ability to follow instructions or take action and address opportunities with little supervision. Have a high degree of discretion dealing with confidential information. Ability and willingness to work some early mornings, evenings, holidays and weekend days. Ability and willingness to work overtime when necessary. Possess and maintain a valid PA drivers' license and be insurable on auto insurance policies. Ability to travel for short business trips. Preferred Qualifications Working knowledge of HTML, CSS, MySQL and PHP and the ability to program and make changes to web applications using those protocols. Working knowledge of the WordPress website architecture and the ability to manipulate content, components, modules and plugins within this CMS with reasonable ease. Apple Certified Associate - Mac Management. Microsoft Certified Solutions Associate - Windows Server 2012 (MCSA). Cisco Certified Network Associate - Routing and Switching (CCNA). Physical and Mental Demands The physical and mental demands described herein are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this job, employees are regularly required to sit, walk and stand; talk and hear, both in person and by telephone; and use hands repetitively to finger, handle, feel, type or operate tools and materials. Mental Demands While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non -routine and complex administrative challenges; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with managers, staff, customers, the public and others encountered in the course of work, some of whom may be dissatisfied or abusive individuals.