IT Operations Specialist
Information technology analyst job in New York, NY
Pay: $40-50 hr We are seeking a detail-oriented and customer-focused IT Operations Specialist to oversee and support a dynamic in-office technical environment. The ideal candidate will manage hardware inventory, provide expert in-person support, troubleshoot hardware and software issues across a range of devices, and collaborate with various teams to ensure seamless technology operations. If you have a knack for swift problem-solving, strong technical knowledge, and a commitment to white-glove service, this position offers an excellent opportunity to contribute to our organization's success.
Requirements
3-5 years of experience in system administration or a similar IT support role
Proven experience managing on-site inventory, hardware requests, and vendor coordination
Strong Mac experience is essential
Expertise in providing white-glove, high-level support
In-depth knowledge of networking concepts (TCP/IP protocols, Wi-Fi, VPN, wired connections)
Familiarity with Google Workspace and Microsoft 365 platforms
Ability to troubleshoot AV equipment (e.g., Neat Bars, Zoom Rooms)
Experience with Active Directory or Okta for user provisioning and permissions
Competency in handling user access requests and security protocols
Experience with mobile device management (MDM) and software/hardware installations
Ability to assist with conference room technology setup and troubleshooting
Responsibilities
Manage on-site inventory, including hardware requests, shipping, receiving, and vendor interactions
Provide in-person, white-glove support for end-users' hardware and software issues across various devices
Support user access management, ensuring proper permissions in AD, GSuite, Okta, and similar systems
Troubleshoot network connectivity issues (Wi-Fi, VPN, wired) and assist with software installations and mobile device setups
Collaborate with Office Operations and Network Engineering teams on in-office technology setup and troubleshooting
Perform routine maintenance, updates, and system checks
Document support requests accurately in the ticketing system and ensure timely resolution
Escalate complex issues appropriately to specialized support teams as needed
End User Support Specialist
Information technology analyst job in New York, NY
End User Computing (EUC) Engineer - New York, NY (Hybrid)
Hybrid Schedule: Onsite Tuesday-Thursday, remote Monday & Friday
Employment Type: Full-time
Compensation: $45-$60, based on experience
A leading global investment firm is seeking an enthusiastic EUC Engineer to join a high-performing technology team. This is an opportunity to work in an environment where technology is treated as a true strategic enabler. You'll be focused on elevating the end-user experience, optimizing systems, and partnering with stakeholders across the business to drive meaningful improvements.
What You'll Do
• Ensure end users receive exceptional technical support and a best-in-class experience.
• Serve as the first point of contact for business, technology, and client teams, identifying trends and resolving issues.
• Build a deep understanding of business requirements and how technology supports them.
• Manage helpdesk queues, hardware/software support, and physical inventory.
• Own and deliver longer-term technical projects with measurable impact.
• Collaborate with vendors to assess products, services, and opportunities for improvement.
• Help uplift skills across the team through mentoring and knowledge sharing.
• Proactively identify and implement improvements in automation, performance, and efficiency.
• Analyze events, contribute to incident management, and influence decisions that enhance reliability.
• Use system metrics to troubleshoot performance issues and develop new observability tools.
• Build strong relationships with end users and technology teams across the organization.
What We're Looking For
• A passion for continual improvement and a track record of identifying high-value enhancements.
• Strong technical credibility across the Microsoft/Windows technology stack.
• Deep experience supporting Windows OS, applications, networks, and system administration tools.
• Hands-on experience with Windows Server technologies (Group Policy, Active Directory, DNS, DHCP, File Sharing).
• Strong troubleshooting abilities across desktops, networks, telephony, mobile devices, and peripherals.
• Experience with Mobile Device Management platforms (Intune, AirWatch, Jamf, etc.).
• Background in automation or scripting (PowerShell, Python, etc.) and a mindset geared toward finding CLI solutions.
• Ability to lead or significantly contribute to major technical projects (e.g., migrations, upgrades).
• Clear, simple communication style with the ability to explain technical concepts in plain language.
• Collaborative, positive approach with the ability to build trust across teams and regions.
Market Access Application Support Analyst
Information technology analyst job in New York, NY
As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services. Through our core human values - proximity, teamwork, diversity, excellence - our 1000 expert consultants, hailing from 35 different nationalities, collaborate across 13 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Luxembourg, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore.
Context
Ou client, a major Investment Bank located in NY is currently seeking a dynamic and skilled Market Access Application Support Analyst.This role is pivotal in maintaining and enhancing our high-performance trading platform and ensuring optimal operation in a fast-paced financial environment.
Key Responsibilities
Manage and enhance a robust trading platform utilizing cutting-edge and low-latency technologies. This platform is handling millions of daily transactions and a substantial volume of real-time financial data.
Swiftly and effectively resolve complex technical issues and user queries.
Monitor system performance, optimize processes, and conduct capacity planning in alignment with low latency requirements.
Oversee advanced in-house solutions for order routing, data feeds, pre-trade checks, and trade reporting.
Support over US based traders employing diverse strategies across various asset classes.
Liaise with Exchanges and Trading Venues for the integration of new services.
Collaborate with global technology teams within the organization.
Develop and deploy innovative Market Access solutions to support business initiatives.
Required Skills:
Expertise in Unix/Linux system administration, including problem-solving and scripting (Shell, Python).
Fundamental understanding of networking concepts (TCP/IP, routing, multicast).
Proficiency in Windows environment management, including job maintenance and network analysis.
Database skills, particularly MySQL, with the ability to perform basic queries.
Knowledge of Stocks and Derivatives (Options, Warrants, Futures, Indexes, ETFs, etc.).
Familiarity with American financial markets, including primary exchanges and ECNs.
Information Technology Analyst
Information technology analyst job in New York, NY
Job Title: Information Technology Analyst I
Duration: 3 Months assignment with possible extension
Schedule: 7a-3p - 5 days/week (including weekends). Hours if resource works Saturday &/or Sunday will be 9a-5p regardless of shift they are booked for.
Pay Range: $25 - $28/Hour
Requirements:
Bachelors or equivalent exp (R).
Degree in computer science (P).
1-2 yr exp (P).
Excellent analytical, problem solving , written and verbal communication skills, strong customer service skills. (R).
Ability to work within a team environment (R).
“Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors”
Information Technology Operations Manager
Information technology analyst job in Edison, NJ
Fulltime Role
IT Operations Manager
Required:
7+ years' experience working in an IT Operations production support role in an enterprise environment
2+ years' leadership experience
Ability to support 24x7 operations
Demonstrated experience as a hands-on technical manager, actively involved in designing, developing, and implementing technical solutions, with a proven ability to lead and mentor a team of technical professionals
Familiarity working with enterprise project planning and resourcing
Internal and external customer-facing production support experience
Familiarity with various monitoring solutions like Solarwinds, Dynatrace, and DefenseStorm
Knowledgeable with a variety of infrastructure technologies: Windows, VMware
Active Directory
Detail-oriented, with superior verbal and written communication skills
Strong critical thinker with problem solving aptitude
Excellent organizational skills with the ability to juggle multiple tasks at once
Proactive mindset
Job Description:
Under the general direction of the SVP Head of Infrastructure, the IT Operations Manager is responsible for providing leadership and hands-on support for company-wide production operation initiatives. This position emphasizes understanding of critical production and support operations, anticipating the future direction of the Information Technology industry and relating those changes to current IT Operations.
Responsibilities:
Oversee 24x7 production support teams for and affiliates, user technical support, and production job schedules
Assist in the management of policy development and technology planning
Evaluate user needs and system functionality to confirm that systems meet the needs of individuals and projects
Develops, builds, and sustains a strong working relationship and partnership with IS Customers. Accountable for quality of services and solutions delivered
Manages the development, implementation, and maintenance of policies, objectives, short-and long-range planning; develops and implements projects and programs to assist in accomplishment of established goals
Develops effective, efficient, and rigorous processes and methodologies which include monitoring and reporting
Develops IS plans at tactical levels and then follows through on execution of plans. Develops system and organizational roadmaps that ensure business and service continuity
Ensure smooth operations of all IT systems and data security
Understand and track applicable regulatory and reporting requirements
Conduct periodic audits (based on policies and procedures) to ensure compliance with regulatory, enterprise security requirements
Assist in preparing the IT organization's disaster recovery and business continuity plans, policies, and procedures
Work with senior management to enhance monitoring of critical applications and develop operational run books
Identify issues, trends, and opportunities to improve efficiency, cost effectiveness, and/or quality; develop recommendations and implement solutions to identified issues and opportunities
Establish a stable performance environment by monitoring and analyzing problems
Ensure problems are identified and solved as rapidly and efficiently as possible
Provide and manage utilization and capacity monitoring of all networks, data storage, servers, and phones for management reporting and planning
Provides estimates, forecasting and work planning assistance
Preferred:
ITSM or ServiceNow experience
Licenses/Certification: MCSE, VMWare, Storage, PMP, CCNP, ITIL v3 Certification
IT Support Lead / Manager - IT Services
Information technology analyst job in New York, NY
Leading writer of Property & Casualty Reinsurance seeking an IT Lead/ Manager - IT Support Services in their NY office managing strategic initiatives and workflows, communications and team requirements for the global operations team. I have been supporting this client for 20+ years, and I can sincerely say they have the best, most employee centric, corporate culture of any client I've worked with. Their global team shares a passion for solving their customers' problems through a collaborative and entrepreneurial culture that empowers employees and rewards creative thinking.
This is an in office position located in midtown Manhattan very close to all major transportation hubs.
For over three decades, the firm has helped its clients manage the risks of operating in a volatile and uncertain world. They're experts in Property, Casualty, Specialty, Cyber and Credit reinsurance, consistently recognized for the innovative way they combine data, experience and technology to understand and manage large and complex risks across the world. They are also a business with a real social purpose - we help protect communities around the globe and enable prosperity for all. Our purpose drives us forward every day as we seek solutions to some of the world's most complicated challenges.
About the Position
Reporting directly to the AVP, IT Services Delivery Manager and will be based in our New York office. Will have select travel to other US and Europe offices as needed and as per business/project requirements. This role is part of our global IT support function and is responsible for providing first to fourth line technical support to end users across the organization. The successful candidate will play a key role in ensuring a seamless and responsive IT experience for our employees.
Key Relationships
Reports to: AVP, IT Services Delivery Manager
Key Stakeholders: IT Support members, Internal end users, Remote End Users, IT Security Operations and IT Infrastructure.
Key Partners: Global IT support teams, third-party vendors, and service providers
Key Responsibilities
Support the IT Service Delivery Manager in leading the IT Support team, ensuring alignment with business priorities, SLA adherence, and compliance with global service standards.
Oversee BAU operations including ticket management, procurement, invoice processing, onboarding/offboarding, and patching cycles, while mentoring team members for consistent execution and knowledge transfer.
Provide oversight and direction to IT members and direct reports, to ensure members are focused on items that are important to the business and aligns with IT service delivery.
Deliver expert-level support for Windows 10/11, mac OS, Microsoft365, enterprise applications, and advanced server OS environments.
Perform advanced diagnostics, repair, and integration for desktops, laptops, mobile devices, printers, peripherals, and server hardware.
Manage full user lifecycle, including permissions, access control, provisioning, and policy enforcement across Active Directory, Exchange, and Azure AD.
Collaborate with local IT members, architecture and operations teams to resolve technical issues and manage resources for high-quality end-user support.
Lead resolution of complex, cross-system issues through root cause analysis and appropriate resource engagement.
Oversee hardware lifecycle management and automation, ensuring device and data security and integrity.
Provide local and global support, acting as smart hands for IT functions during installations and advanced troubleshooting.
Maintain vendor and supplier relationships to support operational efficiency and compliance.
Enforce IT policies and ensure global teams adhere to standards and compliance requirements.
Research emerging technologies and recommend solutions to enhance service delivery.
Lead training, coaching, and mentoring initiatives to build team capabilities and foster continuous development.
Analyze support trends and team performance to identify improvement opportunities.
Conduct system health checks and reporting, proactively addressing monitoring gaps.
Act as content steward by maintaining troubleshooting records, contributing to the knowledge base, and creating/delivering training materials and sessions.
Build strong stakeholder relationships and drive collaboration across functional groups, serving as a role model for the team.
Serve as Incident Response Technical Manager for endpoint-related incidents, ensuring swift and effective resolution.
Provide out-of-office support, including queue monitoring, basic issue resolution, and acting as a backstop resource when needed.
Accountable for driving vulnerability remediation and ensuring security SLAs are met, guiding IT members in addressing identified risks.
Design, document, and remediate ITSM and Hardware Asset Management (HAM) processes.
Participate in disaster recovery planning, testing, and execution.
Rotate with Level 3 & 4 analysts for scheduled server patching maintenance windows.
Mentor and coach global team members.
Candidate Qualifications:
Required:
5+ years of experience in a technical support or helpdesk environment.
Proficiency in supporting Windows and Mac OS X operating systems.
Experience with Mac device deployment, management, and security compliance.
Familiarity with Microsoft365, Active Directory, and basic networking concepts.
Experience using SCCM, Patch My PC, or Altiris SMA for software deployment and patch management.
Strong communication and customer service skills.
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
A relevant IT certification (e.g., ITIL Expert, advanced certifications such as Azure, VMware, etc.) is a plus.
Preferred:
Bachelor's or higher, with specialized training. Build management skills.
ITIL Expert, advanced certifications or experience with ITSM tools (e.g., ServiceNow, Jira Service Desk).
Exposure to mobile device management (MDM) platforms.
Deep understanding with Apple Business Essentials and MS Intune integration/platform support.
Experienced scripting knowledge (e.g., PowerShell)
Workday Systems Analyst Administrator - Direct Hire
Information technology analyst job in New York, NY
Workday Systems Analyst Administrator
Brooklyn NY Full Time Direct Hire**
We are seeking an experienced Workday Systems Analyst Administrator to support and enhance Workday HCM and Payroll for a healthcare organization based in Brooklyn NY. This role is ideal for Workday professionals who enjoy hands on system configuration process optimization and cross functional partnership. If you have strong Workday administration skills and want to develop your technical and functional expertise this position offers long term career development.
As the Workday Systems Analyst Administrator you will manage daily operations across key Workday modules including Core HCM Payroll Benefits Absence Time Tracking and Learning.
You will configure new features maintain business processes support HR and Payroll operations improve data accuracy and deliver reporting that drives informed decision making.
Your work will help streamline HR systems improve end user experience and strengthen organizational workflows.
This role requires strong knowledge of HR technology Workday configuration troubleshooting and HR processes.
You will partner with HR leaders Payroll teams and IT to deliver enhancements solve issues support releases and ensure smooth system performance. If you are looking for a full time Workday role that provides ownership autonomy and growth this is an excellent opportunity.
Responsibilities
Administer and enhance Workday HCM Payroll Benefits Absence Time Tracking and Learning
Configure Workday business processes roles integrations and security
Provide Workday support for HR Payroll Benefits and Learning operations
Troubleshoot system issues and coordinate testing for new releases and updates
Build advanced reports dashboards and analytics to support leadership and compliance
Maintain accurate employee data and ensure data integrity across all Workday functions
Work with cross functional teams to design and implement HR system improvements
Qualifications
Two or more years of Workday system administration or Workday analyst experience. Please note, the ideal candidate should have IT background.
Strong understanding of HR operations payroll processing benefits and compliance
Experience configuring Workday modules and supporting business processes
Ability to build reports troubleshoot complex issues and manage data
Bachelors degree, preferably in IT
Healthcare industry experience is helpful but not required
If you want to expand your Workday skills with a growing team and a stable organization we would like to connect with you.
IT Desktop Support
Information technology analyst job in Warren, NJ
We are seeking a Desktop Support Specialist with strong networking knowledge and hands-on experience in modern endpoint management and automation. The ideal candidate is skilled in Intune, Azure Virtual Desktop (AVD) setup and troubleshooting, and is both curious and relentless in identifying and resolving complex enterprise issues.
Key Responsibilities:
Provide advanced desktop and end-user support across enterprise environments
Manage and troubleshoot devices using Intune and other modern endpoint management tools
Support, configure, and maintain Azure Virtual Desktop infrastructure
Diagnose and resolve network-related issues in coordination with the network team
Leverage automation to improve support efficiency and system reliability
Proactively investigate root causes and drive solutions for recurring technical problems
Qualifications:
Proven experience in desktop support with exposure to enterprise networking
Hands-on expertise with Intune, modern device management, and automation tools
Strong understanding of AVD infrastructure and troubleshooting
IT Manager, Infrastructure & Support
Information technology analyst job in New York, NY
The Company
Our client is a rapidly scaling SaaS provider operating at the forefront of cloud technology and AI infrastructure. Their platform supports enterprise customers with high availability, secure data environments, and seamless performance. As the business grows, they're making substantial investments in IT operations and infrastructure resilience.
The Opportunity
We are partnering with the organization to identify an IT Manager who will lead infrastructure operations, strengthen end-user support, and drive strategic upgrades across a modern, cloud-forward environment. This role combines hands-on leadership with the autonomy to shape a high-performing technology function.
You will directly influence reliability, security, and scalability as the company continues its expansion.
Key Responsibilities
Oversee IT infrastructure operations across Windows, Mac, M365, identity, and networking technologies
Lead internal and contract support resources, managing ticketing, escalations, and onboarding processes
Enhance endpoint security and device lifecycle management programs
Coordinate with Security Engineering to optimize controls, compliance, and incident response readiness
Introduce automation opportunities that improve uptime, efficiency, and user experience
Own vendor and MSP relationships to ensure SLA performance and cost alignment
Execute on infrastructure modernization initiatives supporting cloud growth and emerging AI workloads
Track and report operational metrics tied to system performance and service delivery
What We're Looking For
4-8 years in IT Infrastructure/Operations with leadership responsibilities
Technical strengths across:
Microsoft 365 / Azure AD
Networking platforms such as Cisco, Meraki, or Palo Alto
Endpoint tools like Intune or JAMF
Virtualization and cloud platforms (VMware, AWS/Azure)
Experience guiding or mentoring junior technologists or project contributors
Strong communication and collaboration skills with stakeholders at all levels
A proactive approach to innovation and continuous improvement
Why This Role Stands Out
Lead and grow a team during a high-growth business cycle
Drive IT strategy and modernization during critical scaling
Significant visibility with leadership and product stakeholders
Opportunity to build long-term ownership of corporate infrastructure
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
SAP Business Technology Platform (BTP) Integration Consultant
Information technology analyst job in Edison, NJ
Contract -- Jan 12th to July 31 2026
Onsite 4 days a week near Edison, NJ
SAP Business Technology Platform (BTP) Integration Consultant
- Need resource with expertise in SAP BTP Integration for roles in SAP S4 AMS team.
- Project experience
- Good communication skills
If you are interested, please email me your resume in a Word format to:
linda.hartman@appdevinc.com
Information Technology Intern
Information technology analyst job in Edison, NJ
Information Technology Internship
Program Dates
May 27, 2026 - August 7, 2026
Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite , Price Rite , The Fresh Grocer , Dearborn Markets , Fairway Markets , Gourmet Garage , Di Bruno Bros , and Morton Williams banners.
Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern's co-operative members benefit from the company's extensive portfolio of services, including innovative technology, private label development, and best in class procurement practices.
Your contribution
This internship position is a great opportunity for a student majoring in Information Technology, or another related field to gain hands-on experience working with Wakefern's Tech Department.
The intern will function independently and as a member of a project team under the general direction of senior staff members. They must establish and maintain appropriate working relationships with department staff members, operating personnel, customers and vendor representatives in order to carry out this function. The intern will perform a variety of tasks and receive valuable industry exposure throughout the summer.
We are hiring interns across the following functions within Information Technology:
Infrastructure
Merchandising & Category Management
Point of Sale, Payment & Pharm
HR/Legal Systems & Retail Services
Business of IT
Logistics & Supply Chain Innovation
Replenishment & Warehouse Management
What you will do
Program modifications (i.e., program maintenance)
Program & Project testing (including test data development)
Job control and operating instruction preparation
Data analysis
Introductory programming opportunities
Project and program documentation
Project implementation and follow-up
User training and preparation of user manuals
Compliance with departmental standards, procedures and policies
Completion of educational and professional development courses
Establish and maintain appropriate working relationships with CISD staff members, operating personnel, customers and vendor representatives in order to carry out this function
Provide technical direction and assistance as required
What we are looking for
Interns are required to comply with the 5-day in-person attendance policy for the program
Must be at least 18 years old
Must have completed 24 college credits with a 3.0 cumulative GPA or better
Will be enrolled in an undergraduate or graduate school for fall
Successful completion of a substance abuse test and background check is required
Strong MS Office skills (Excel, Word and PowerPoint required)
Valid driver's license and flexibility with regard to travel required
Strong interpersonal, analytical and customer service skills with the ability to multitask and manage time effectively
Excellent communication skills (written, oral and presentation)
Ability to exhibit proper business etiquette when dealing with all levels of the organization
Previous work experience in a retail environment is beneficial
Company Perks
Vibrant Food Centric Culture
Corporate Training and Development University
Collaborative Team Environment
Educational Workshops
Networking Opportunities
Volunteer Opportunities
Compensation and Benefits:
First year Tech Interns will be paid at $17.00 per hour. Returning Tech interns will be paid at $18.00 per hour. Master's students will be paid at $19.00 per hour. Interns are not eligible for company benefits including medical, dental, and vision coverage, life and disability insurance, a 401(k) retirement plan with company match & annual company contribution, paid time off and holidays.
Empower Certified Technical Analyst
Information technology analyst job in Rahway, NJ
Title-Empower Certified Technical Analyst
Mandatory Skills Waters Empower 3 platform
Mandatory Waters Empower certified
5+ years supporting Empower 3 platforms in pharmaceutical R&D, including hands-on troubleshooting of instrument and software connection issues.
Proven experience upgrading chromatography data systems in regulated environments (GxP), with strong understanding of CSV, audit trails, access controls, and change control.
Strong knowledge of large-scale CDS environments (500+ users, 750+ instruments) and laboratory workflows; chromatography instrumentation exposure is highly preferred.
Familiarity with LAC/e workstation concepts and client/server connectivity for CDS environments.
Basic troubleshooting skills for Windows-based lab PCs, drivers, services, and network connectivity.
Experience executing test scripts/checklists and documenting results with attention to detail.
Proficiency with Microsoft 365 (Teams, SharePoint, Excel, Word, PowerPoint) for collaboration and documentation.
Demonstrated supervisory experience leading small technical teams or deployment resources.
Validation expertise: creation and execution/oversight of IQ/OQ; contribution to PQ as needed; audit-ready documentation practices.
UAT experience: developing test cases, facilitating test execution, logging defects, verifying fixes, and sign-off coordination.
Information Technology Security Specialist
Information technology analyst job in New York, NY
Information Security Specialist - New York City (Hybrid)
Our client-a global leader in apparel and retail with a portfolio of internationally recognized brands-is undergoing a major digital transformation to optimize operations worldwide. As part of this evolution, the organization is strengthening its global security posture and building a unified, enterprise-wide framework for secure system development and operations. Occasional availability for remote meetings with global teams off hours is necessary when needed.
We are seeking an Information Security Specialist to join the New York City team. This role is ideal for a security professional who can evaluate complex IT environments, identify and assess risks, and drive the implementation of effective security controls in close collaboration with global IT and business stakeholders.
The Information Security Office plays a critical role in safeguarding customer data and internal confidential information. Operating across multiple regions, the team establishes security standards, delivers training, monitors compliance, and leads global initiatives to reduce risk across the enterprise. Rather than focusing on local optimization, the office develops holistic, group-wide security strategies that support a broad range of business functions and technologies. This position is part of the Global Headquarters team and will also support select initiatives within the North America Information Security Office.
While the primary focus is IT security, this role will also engage with the GRC (Governance, Risk & Compliance) domain. The specialist will serve as a key communication bridge-coordinating between Global Headquarters and North American security teams to enhance governance, risk oversight, and global security alignment. (Note: this is not a direct GRC execution role.)
Key Responsibilities (IT Security Focus)
g
Depending on experience and strengths, responsibilities may include:
Implementing and enhancing cybersecurity technologies
(e.g., WAF, AntiBot, Email/Web/Endpoint security)
Deploying and expanding insider-threat prevention solutions
(e.g., DLP, CASB, Data Security tools)
Building and managing log monitoring infrastructure and developing monitoring content
Planning and executing security assessments and cyberattack simulations
Investigating and responding to security incidents
Supporting additional information security initiatives tied to enterprise risk management
IT Cloud Administrator
Information technology analyst job in East Rutherford, NJ
What You'll Do:
Provide support and administration for Michael Kors IT department's cloud presence.
Tier 1 - Azure, AWS, Google Cloud Platform
Tier 2 - Azure, and O365
Support Windows, Linux, and native cloud services in the respective platforms.
Work with application and security teams to remediate any issues with resources, services, or security concerns for cloud platforms.
Proactively look for ways to improve administration, monitoring, and standard operating procedures.
Plan, create, and deploy backup strategies to protect data stored in the cloud and strategic monitoring for all accounts.
Provision and create cloud services for migration and support of applications
Monitor and track incidents and triage call in a service desk ticketing system in support of the incident and problem management process; recognize high priority tickets and act within the expected response time.
Monitor all cloud resources and responding to alerts within the environment.
You'll Need to Have:
Bachelor's degree in computer science, Information Technology, or related field.
Minimum 5+ years of Cloud Admin experience supporting AWS and Azure
Experience with automation tools to streamline and standardize our cloud deployments. Ex: ARM Template, Terraform, Cloud Formation, Ansible, etc.
Experience with implementing cloud services, such as EC2,S3, Elastic, Docker, IAM, service accounts, Azure VMS, Key vault, storage account, Kubernetes, Backup, Runbook and Monitor.
Fundamental knowledge of knowledge of network connectivity, VPC (Subnets/Security Groups) and troubleshooting techniques.
Experience in PowerShell scripting and automation of admin functions.
Administration experience in Azure and AWS with and without scripting methods.
Required certification: Microsoft Azure Administrator, Azure DevOps Engineer, AWS SysOps Administrator, AWS Cloud solutions Associate and AI Certifications will be a plus
Experience in Day-to-day Operations of AWS and Azure environments including uptime, cross platform support and security
Hands on experience with building retail or relevant applications in AWS and Azure with migration, governance and automated deployments
Experience in cloud migration including legacy data transfer from on-prem to AWS
Experience in working with application, engineering teams and stakeholders to monitor and maintain a secure and resilient cloud-hosted infrastructure to establish SLAs across the environments
Experience in working with Security team for improving DevSecOps process and tools
Candidate must be flexible to support needs of the department. Off hours and weekend support are required.
Ability to implement systems that are highly available, scalable and meet disaster recovery requirements.
Working knowledge of Microsoft Active Directory administration and overall identity and access management for cloud platforms.
Added advantage
SAP on cloud and Google Cloud Platform
We'd Like to See:
Familiarity with end point security patch management software. Ex: Ivanti LANDesk, SCCM, Carbon Black, etc.
Strong communication skills, both oral and written, with the ability to convey clear and concise thoughts and ideas.
Excellent time management skills including the ability to manage multiple projects at any given time.
Ability to analyze problems and propose solutions.
Ability to work in a fast-paced, dynamic environment.
Capri Perks:
Generous Paid Time Off & Holiday Calendar
Summer Fridays
Internal Mobility Across Brands
Cross-Brand Discount
Exclusive Employee Sales
Fav 5 Cards (MK Discount for friends and family)
401k Match
Paid Parental Leave
Thrive Wellness Program
Commuter Benefits
Gym Discounts
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at ****************************************.
In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
About Us:
CAPRI HOLDINGS is a global fashion luxury group consisting of iconic, founder-led brands Versace, Jimmy Choo, and Michael Kors. Our commitment to glamorous style and craftsmanship is at the heart of each brand, as we design innovative products across the full spectrum of fashion luxury categories. The unique DNA and heritage of each brand, combined with the diversity and passion of our people, and our dedication to clients and communities, define our success.
Information Technology Network Administrator
Information technology analyst job in Paramus, NJ
This is a 6 month temp to perm
The Senior Systems Administrator I plays a vital role within the IT team, ensuring the reliability, security, and optimal performance of the organization's technology infrastructure. This position involves close collaboration with IT leadership to design, implement, and maintain systems while providing expert technical support for end users. The ideal candidate will demonstrate initiative, independent problem-solving skills, and a strong commitment to delivering exceptional customer service in a dynamic work environment. In addition to core systems administration duties, this role encompasses responsibilities related to desktop and user support, network administration, and IT security.
Key Responsibilities:
Work collaboratively with IT leadership to monitor, maintain, and test technology infrastructure to ensure reliability and functionality.
Lead the technical design, planning, and implementation of systems, including performance tuning and recovery procedures.
Provide advanced support for endpoint systems, software, and related technologies, including troubleshooting, installation, inventory management, and testing.
Deliver outstanding customer service to end users by resolving technical issues promptly, courteously, and effectively.
Serve as a subject matter expert in SharePoint Online, supporting its deployment, administration, and optimization for business needs.
Implement and maintain IT projects, such as server, virtual machine, network switches, firewalls, access points, and printer deployments/management.
Diagnose and replace failed infrastructure hardware, and create standard images for servers and client devices to streamline deployment.
Oversee asset inventory management, ensuring IT device records are accurate and up to date.
Liaise with internal and external stakeholders to facilitate the completion of IT projects.
Perform systems administration tasks, including equipment setup, file restoration testing, backup creation and monitoring, and Microsoft 365 administration.
Execute vulnerability remediation, monitor network devices, perform configuration backups, apply firmware upgrades, and implement endpoint and network security measures.
Apply system updates, patches, and configuration changes as necessary.
Recommend and implement productivity enhancements and best practices for IT security.
Deploy hardware and software as requested, and maintain comprehensive documentation for procedures and helpdesk tickets.
Independently prioritize tasks in alignment with organizational objectives.
Manage Active Directory accounts, permissions, access requests, and password resets.
Serve as the primary backup to the Senior IT Director for essential systems.
Monitor Office 365, EDR (Endpoint Detection and Response), and Entra ID for security issues, investigate incidents, and conduct root cause analysis.
Support disaster recovery and business continuity planning, testing, and implementation.
Assist with internal compliance initiatives and change management procedures.
Log infrastructure-related tasks and gather user feedback to drive continuous improvement.
Analyze the technology stack for potential enhancements and monitor wired and wireless network infrastructure.
Provide technical support for desktop hardware and software, including troubleshooting, remote and in-person assistance, and helpdesk management.
Coordinate IT inventory purchases and support conference room equipment.
Oversee onboarding and offboarding processes for IT systems.
Required Qualifications:
Bachelor's degree in an IT-related field or equivalent industry experience.
Professional certifications such as Microsoft 365 Administration, Network+/CCNA or equivalent, Linux+/LPIC-1, Security+ or equivalent.
Demonstrated expertise in SharePoint Online administration and support.
Proven track record of excellent customer service in a technical support environment.
Proficiency with hardware including desktops, laptops, servers, NAS/SAN, printers, switches, firewalls, mobile devices, DVRs, projectors, time clocks, and wireless access points.
Experience with applications such as Office 365, Adobe Acrobat, Active Directory/DNS/DHCP, remote management tools, VPN, helpdesk software, endpoint protection, backup applications, VOIP, WSUS, patch management software, Dropbox, and Box.
Familiarity with operating systems, including Windows 10/11, Server 2016/2019/2022, Synology DSM, and Ubuntu Linux.
Knowledge of virtualization platforms, disaster recovery, and business continuity.
Effective written and verbal communication skills.
Strong prioritization, project management, and problem-solving abilities.
Experience with NIST 800-53 controls, vulnerability remediation, AWS, and SonicWall.
System Engineer
Information technology analyst job in New York, NY
NYC-Based Hedge Fund / Midtown Manhattan
Our client, a dynamic NYC based hedge fund / investment management firm, is seeking a System Administrator to join its in house technology team. The firm offers an incredible suite of benefits, including profit sharing, fully paid health, dental and vision benefits and the chance to learn and grow alongside an incredible team of technologists.
As a System Engineer, you'll work closely with all areas of the IT organization and other internal stakeholders to provide both onsite and remote support, maintain system uptime, and contribute towards IT projects and Information Security initiatives.
Core Responsibilities:
Provide day-to-day support for end users across Windows and Mac environments, troubleshooting desktop, laptop, and mobile device issues
Deploy and configure new workstations, manage software and application installations, and administer company devices using Microsoft Intune
Oversee employee onboarding and offboarding, including IT orientations, account provisioning, and hardware setup
Troubleshoot and support widely used software platforms such as Microsoft 365, SharePoint, Bloomberg, Adobe, Zoom, and Microsoft Teams
Maintain detailed documentation of help desk tickets to support root cause analysis and ongoing issue resolution
Assist with research and initiatives related to information security, and support broader IT infrastructure and technology projects as needed
Qualifications:
Bachelor's degree in Information Technology, Computer Science, or a related field preferred
6+ years of experience in IT support or system administration within a fast-paced professional environment (Financial Services Preferred, but not required)
Proficiency in Windows 10/11, Windows Server (2016/2019/2022)
Familiarity with Microsoft Intune, Azure, and PowerShell strongly preferred
Solid understanding of networking concepts and information security best practices
Excellent problem-solving skills, strong communication abilities, and a collaborative, team-oriented mindset
Highly organized with strong attention to detail and a commitment to providing high-quality user support
MSP Systems Engineer
Information technology analyst job in New York, NY
Be Co provides comprehensive IT solutions that help businesses enhance productivity, security, and growth. We specialize in managed IT services for both Mac and Windows environments, secure network infrastructure, and cloud system management. Headquartered in New York, NY, Be Co blends technical excellence with a client-centric mindset, offering thoughtful, modern support that feels personal, not transactional.
Role Description
This is a full time hybrid role for an MSP Systems Engineer who thrives in a small-business environment and doesn't mind wearing multiple hats. You'll be responsible for systems administration, client support, and account management within a managed services context. Day-to-day, you'll manage Microsoft 365 and Google Workspace tenants, work in tools like NinjaRMM and Addigy, maintain cloud and endpoint security platforms, and help clients get the most out of their technology.
You'll also play a role in documentation and communication: writing clear notes, sharing insights, and ensuring handoffs are smooth and professional. This is an ideal role for someone curious, organized, and ready to grow with a modern MSP.
Responsibilities
Manage and support client environments across Microsoft 365, Azure AD, Intune, and related systems
Use RMM/MDM tools such as NinjaOne and Addigy for endpoint monitoring, patching, and automation
Provide client facing technical support and handle tickets with professionalism and follow through
Document work clearly and maintain accurate records in ticketing systems
Assist in managing cybersecurity tools such as Huntress, Avanan, SentinelOne, AutoElevate, and Blackpoint
Support backup systems and password management platforms
Collaborate on process improvements and small business operations projects
Maintain strong communication with clients, balancing technical depth with approachability
Core Traits
Sharp, curious, and eager to grow
Personable, professional, and client friendly
Takes initiative; reliable and consistent
Strong communicator, both written and verbal
Enjoys learning new systems and improving processes
Qualifications
Must be New York City based
Experience working with or supporting an MSP environment
Solid understanding of Microsoft 365 administration and licensing
Familiar with Intune, Entra ID, Conditional Access, and PowerShell basics
Proficiency with RMM and ticketing systems
Understanding of networking fundamentals
Excellent documentation and written communication skills
Bachelor's degree preferred but not required. Practical experience matters most
Why Be Co
Be Co is a forward-thinking MSP built on trust, clarity, and respect for both clients and technicians. You won't get lost in a corporate structure; you'll have a direct impact, autonomy, and the space to develop your craft in a modern, security driven environment.
Information Technology Engineer
Information technology analyst job in New York, NY
As an Onsite Support Technician with minimum of 2 to 3 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:
iPhone Setup
Company Portal
Outlook
MS Teams
Sim Card
activation
Orders
Inventory Management
iPhone
SIM
Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc.
Perform onsite updates, Configuration changes, or Software installations.
Provide onsite technical assistance to End Users.
Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.
Manage assigned tickets and ensure that they are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.
Coordinate with vendors for provision and repair of end-user support (e.g., Hardware Vendor technicians for warranty repair/replacement)
Perform end-user support related to security controls and compliance related tasks such as access reviews, controls verifications, facility inspections, among others
Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades.
Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support
Provide IT support for disaster recovery and immediate response in emergencies at local sites.
Provide On-call support if required outside business hours on a rotational basis
Provide Hand and Feet support for network data and voice devices
System Engineer L2.5 (MSP)
Information technology analyst job in New York, NY
System Engineer (Tier 2.5) | MSP
Work Set Up: 2-3 Days Onsite / Week
Salary: $80K-$110K + Bonus + Benefits
We're a fast-growing, cloud-forward Managed Service Provider supporting small-to-mid-sized businesses across high-performance industries. Our mission is simple: deliver technology that works, scales, and empowers people to do their best work.
We combine enterprise-grade engineering with a boutique client experience - meaning our clients get the depth of a mature IT organization with the care and responsiveness of a trusted local partner.
We invest heavily in our team's growth, our tools, and our culture - because the better we are, the better we serve. If you're passionate about innovation, thrive in a fast-moving environment, and want to grow your career in a place that values both excellence and people - you'll fit right in here.
What You'll Do:
Lead migrations, deployments, and infrastructure projects (M365, Azure, AD, Intune, servers, firewalls)
Act as escalation point for Tier 1/2 support, solving complex issues end-to-end
Configure and manage networks (VLANs, SonicWall/Meraki/Unifi, VPNs, endpoint security)
Manage Azure AD, Exchange Online, VMware/Hyper-V, and backup solutions
Mentor junior staff and help shape processes/SOPs
Build strong client relationships as a trusted technical advisor
What We're Looking For:
2-4 years of MSP experience (must-have)
Strong Microsoft infrastructure and cloud knowledge (Server 2016-2022, Azure, M365)
Networking and firewall configuration skills
Eagerness to grow into senior engineering or leadership
Perks & Growth:
✅ Salary $80K-$110K + performance bonus
✅ Health, Dental, Vision & 401(k) match
✅ PTO + Paid Holidays
✅ Certification reimbursement & career development
✅ Clear track to Senior Engineer or vCIO
✅ Collaborative team, real project ownership, and mentorship
If you're ready to step up from support and take on projects, autonomy, and career growth, we'd love to connect.
Newsroom Systems Engineer
Information technology analyst job in New York, NY
A media services organization is seeking a skilled Newsroom Systems Engineer, with hands-on experience supporting and configuring broadcast newsroom platforms such as Avid iNews, Wolftech, or ANNOVA OpenMedia.
Responsibilities
Administer, configure, and support newsroom computer systems (iNews, Wolftech, OpenMedia)
Maintain system reliability, performance, and security across the newsroom technology stack
Collaborate with editorial and production teams to optimize workflows and ensure systems support daily operational needs
Troubleshoot software, hardware, and workflow issues in fast-paced broadcast environments
Lead or assist with system upgrades, migrations, and new feature implementations
Integrate newsroom systems with other broadcast tools (automation, media asset management, playout systems, scheduling tools, etc.)
Create documentation, user guides, and training materials for newsroom teams.
Support major editorial events and live broadcasts as needed
Qualifications
Experience working with one or more newsroom platforms: iNews, Wolftech, OpenMedia, or comparable systems
Background in Broadcast Engineering, IT Systems Engineering, Software Workflow Support, or similar
Strong understanding of Newsroom processes (rundowns, story creation, planning, ingest, editorial workflow)
Proficiency with Windows and/or Linux server environments
Excellent troubleshooting, communication, and stakeholder management skills
Ability to work under tight deadlines in a live broadcast environment
Desired Skills:
Familiarity with APIs, scripting (Python, Shell, PowerShell), or automation tools
Experience with Broadcast Automation Systems (e.g., MOS-based systems).
Knowledge of Media Asset Management platforms
Experience in Cloud or Hybrid Newsroom Infrastructures
Project Management and/or Change Management experience