Information technology analyst jobs in Portland, ME

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support

As a people first values-based culture, we provide free weekly wellness sessions focused on our employee's physical and mental wellbeing, and flexible work arrangements. We offer a generous employer 401k match and an employee stock purchase plan for long-term financial wellness. Our full array of health, financial and voluntary benefit programs are what you would expect from a recognized Best Place to Work. As a member of the Dechra Group IT team, the IT Technician will be responsible for providing technical support to include general IT related triage, helpdesk driven workloads, account management, systems monitoring. Provide tier I support for all hardware including workstations, servers, general infrastructure systems, peripherals, operating systems, and applications in accordance to company policy and established standards and procedures. The IT Technician will provide hands-on technical support of local site employees and remotely assist employees across North America including Mexico and Canada, reporting to the IT Manager and will work closely with Group IT colleagues at other sites to implement, maintain, and enhance a broad spectrum of technology solutions. Must possess the technical experience and aptitude to work on multiple levels of the technology stack (infrastructure hardware, operating systems, applications) within a wide variety of hardware/software solutions. The IT Technician will need to be able to work independently under minimal supervision, and at times during non-business hours. Key Responsibilities Ensuring that all employees, customers and stakeholders receive a first class level of service in relation to IT incidents and service requests. Providing First and Second Line support for software and hardware fault resolution. Adhere to established IT department standards and procedures as set forth by the IT Director and local IT Manager. Deployment of new hardware and software assets based on the IT department standards. Ensure regional site documentation is accurate and up to date at all times. Deployment new assets in line with the company's hardware refresh policy. Remote support using software support tools, telephone, or desk side support. Escalation of incidents to line management as required. Interaction with Incidents and requests in the helpdesk call handling system. Use existing procedures to solve routine or standard problems. Research and discover new technology solutions. Evaluate and recommends methods and tools for streamlining and improving the established IT processes. Competencies Strong Technical Aptitude Strong Customer Service Strong Problem Solving Learning Agility Flexibility Results Focused Self-Starter Work independently Behavior and Values (D) Dedication - committed to delivering excellence (E) Enjoyment - enthusiastic and results driven (C) Courage - able to take calculated risks (H) Honesty - honesty and integrity (R) Relationships - team player (A) Ambition - willing and able to go the extra mile Skills Knowledge of a broad range of technologies and their applications Experience installing, configuring and maintaining a wide variety of hardware and software Experience working in an IT role supporting local and remote users Experience with technical writing for IT procedures and network diagrams Good interpersonal skills Able to work independently and reliably in a dispersed geographic IT team with minimal supervision Able to multi-task and deliver under pressure Qualifications Prefer 5 years hands on IT experience within a mid-sized corporate environment. Prefer college degree in Information Systems AND/OR recognized current IT certifications (MCSE, CCNA, etc.). Knowledge and Experience - Essential Microsoft stack - O365, Active Directory, Group Policy, NTFS, WSUS, Server 2012- 2016, Windows 10, SCCM, Exchange 2016, Teams, InTune Hardware - Microsoft SurfacePro tablets, Lenovo desktops, HP servers, HP/Aruba switches, Cisco Meraki access points, access control systems, IP camera systems VMWare vSphere vCenter Avaya IPOffice Server Edition and SIP devices Networking (Demonstrable TCPIP knowledge, DNS, DHCP) Remote access/control solutions (TeamViewer, Cisco AnyConnect VPN) Trend Micro Antivirus Cisco ASA/Firepower and UmbrellaDNS Malware remediation HelpDesk systems Knowledge and Experience - Desirable Seasoned IT Technician with experience in both large and small environments Passion for learning new technologies Experience working within an international company Cloud based solutions experience Experience with PowerShell scripting, command line tools, event log parsing, native windows troubleshooting tools, monitoring tools Additional Details Occasional travel may be required

Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures. Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - not just insurers. We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo. Unum is changing, and we're excited about what's next. Join us. **General Summary:** Unum is looking for an entry level IT Delivery Manager to lead a small team of IT professionals in agile, infrastructure, or operations environments. In this leadership role, you will ensure the successful delivery of software, solutions, and services while driving team effectiveness and performance. You'll mentor and develop team members, foster professional growth, and implement strategies to elevate results. Partnering with product owners, IT leadership, and other stakeholders, you'll maintain a steady flow of high-value solutions that meet business needs. **Job Specifications** + Bachelors degree in computer science preferred, or relevant technical experience + Has 5+ years experience in an IT field, or equivalent relevant work experience + Software development or technology background with strong knowledge of relevant technical disciplines + Demonstrates understanding of Agile/Lean leadership principles; proficient in agile team development as well as awareness of team training opportunities + Exhibits courage by taking smart risks and encouraging others to do so; empowers innovative approaches by motivating others to be proactive and resourceful + Able to effectively coach and mentor, and identify and address skills needs and gaps + Proficient in methods and techniques for running effective meetings and for understanding and influencing the roles played by participants + Displays good interpersonal skills at all levels of contact in a wide variety of situations, demonstrating the ability to listen and influence, and to relate to customers in their own language + Demonstrates the ability to champion change and support teams through change + Demonstrates the ability to think critically, challenge conventional thinking, and generate and apply unique business insight to create a competitive advantage for the organization. **Principal Duties and Responsibilities** + Is responsible for, oversees and evaluates the overall delivery of the team and acts to address issues when necessary. + Ensures the team has a well-defined backlog of valuable work. + Has been a proven people manager for 3-5 years. + For Agile teams, helps the product owner and team members to prioritize initiatives and sprint releases. + Removes obstacles and roadblocks that impact the performance of the team. + For Agile teams, works with business partners and team to translate the business strategy or roadmap into backlog items. + For Agile teams, ensures that the team(s) apply the best software engineering practices including, but not limited to: test driven development, peer reviews, continuous integration and deployment practices, unit and regression test automation, comprehensive approach to addressing NFR, adherence to standards, comprehensive 'definition of done,' team retrospectives, etc. + For Infrastructure and Operations teams, ensures that we benchmark against associated services to keep service delivery and support at an appropriate cost. + Demonstrates creativity and innovation in applying solutions for the benefit of the customer/stakeholder; promotes same within team. + Uses metrics and tools to understand team performance and efficiency; takes actions to improve the efficiency of the team. + Works with their manager to ensure strong and diverse talent is in place to meet business needs and goals. + Mentors, coaches, and inspires team members to higher levels of performance. Ensures development plans are focused on enhancing skills and expertise needed within the team. This includes 1-on-1 situational coaching towards results, experimentation and learning. + Identifies and addresses skills gaps in the team that may impact its ability to meet business needs. + Identifies and promotes pairing/cross training opportunities to enrich the expertise of the team and limit constraints or deficits of specific skills across the organization. + Develops a self-organizing team (cross-functioning, partners with the business, collaborative, works quickly and unencumbered, be empowered and autonomous, be able to focus on self-improvement) and supports the management activities that make self-organization successful. + Conducts regular reviews of each team member's plan and ensures the team member is progressing and addressing skill development needs. + Works with colleagues to review the operation and effectiveness of resourcing programs within the organization and contributes ideas for changes and improvements as appropriate. + May serve in a Scrum or Kanban Master role. + Maintains up-to-date knowledge of a broad range of emerging technology trends and identifies opportunities where technology might be deployed to deliver business improvements and competitive advantage. + Reinforces agile values by focusing on the highest business value items + Will lead real-time response to production issues, coordinating triage, driving resolution, and communicating updates to stakeholders. + Will maintain the on-call rotation, ensuring 24/7 support coverage, and managing escalation paths for critical incidents. + Owns dashboards, alert thresholds, log monitoring, and system health checks to proactively identify and prevent disruptions. + Manages daily operational tickets (break/fix, access requests, routine tasks), ensuring SLAs are met and workloads are balanced. + Will drive post-mortem meetings, documenting findings, identifying permanent fixes, and tracking follow-through on corrective actions. + Responsible for planning, coordinating, and approving routine maintenance windows, patches, upgrades, and environment stabilization activities. + Must track utilization, performance trends, and capacity planning to prevent performance degradation or resource shortages. + Maintaining runbooks, SOPs, troubleshooting guides, and supporting knowledge transfer to other support teams. \#LI-AS3 ~IN1 Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best - both inside and outside the office. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $89,400.00-$183,500.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom's areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job DescriptionJob #196471 | US - IT - Bus Systems Analyst II | Toronto Dominion Bank Location: 75 John Roberts Rd, Bldg A - South Portland - Maine (UME60) Business Systems Analyst Start DateASAP Business Systems Analyst Assignment Length6 months+ possible extensions up to two years - right to hire Business Systems Analyst Our client is looking for a Business Systems Analyst to join a team that does the modeling and testing within a Risk Modeling group. This team is aiming to build and streamline processes and reduce manual intervention. Business Systems Analyst Job Details Data Management for Model Refinement and Development -Manage the data and information for the model development and refinement and ensure the data extracting activities for the modeling purpose adhere to the Enterprise Risk Data Governance (ERDG) framework. -Design the process and tool to track and analyze the feedback information from override reports, user/lender feedback, validation and audit; prepare the aggregated report based on the feedback information to support the model calibration and tuning activities. -Coordinate data submission to data vendors on a regularly scheduled basis. Ensure that data integrity is maintained throughout the submission. -Ensure that corporate compliance requirements related to the client information are maintained on an ongoing basis. -Model reviews: provide a sample set as needed and summary reports for model review or model development purposes. Default Data Management -Manage the collection and review of non-retail portfolio default data, which involves the BRR data for migration matrices, as well as the calculation of realized losses and realized exposure at default to support the Bank's estimation of Probability of Default (PD), Usage Given Default (UGD), and Loss Given Default (LGD). -Obtain appropriate signoff and ensure data is delivered for upload into the system. -Participate in the special Basel projects related to historical data capture for acquired non-retail portfolios. -Ensure adherence to the Enterprise Risk Data Governance (ERDG) framework and participate in the annual ERDG self assessment. Data Management for Model Validations: -Obtain data from the appropriate override data pull tool -Compare data against the applicable override report, removing inappropriate data -Request through different lines of business any additional data needed for validation efforts (private/public information, country of risk, etc., as outlined by MVM). Review this data once provided to ensure reasonable data integrity. -Review applicable Quality Assurance Testing (QAT) reports, previous validation reports, audit reports, user / lender feedback, etc., to ensure that any previous model-related findings are understood and assessed appropriately -Assess the sampling and data augmentation approaches used by MVM (as applicable) for the validation exercise -Improve the process and design the tool as necessary to make sure the data collection for the model validation is replicable and reusable for the model development. Qualifications Business Systems Analyst Mandatory Skills -Business Analysis -Excellent communication skills -Documentation -Knowledge of Microsoft Word, Excel, PowerPoint -SharePoint -MS-Access -Knowledge of database Reporting tools -SQL NICE TO HAVE -Programming skills in SAS, SQL Server, MS-SQL Server and VBA are desirable -Business objects -Tableau -Crystal reports -Knowledge of commercial and/or corporate lending -Ability to read and interpret balance sheets and other financial statement data -BASEL Additional InformationAll your information will be kept confidential according to EEO guidelines.

Back Bay Networks is a dynamic and growing Managed Services Provider (MSP) committed to delivering exceptional IT support and solutions to our diverse client base in the Dover, New Hampshire area and beyond. We pride ourselves on our proactive approach, technical expertise, and dedication to fostering strong client relationships. Join our supportive team and play a key role in empowering our clients through reliable and efficient technology. Position Overview: As a Mid-Tier IT Specialist at Back Bay Networks, you will contribute to our service delivery team, providing our clients with comprehensive technical support and proactive solutions. You will serve as a primary point of contact for various IT needs, including system implementation, user support, and issue resolution across both Windows and mac OS environments. This role requires a strong blend of technical proficiency, problem-solving skills, and a commitment to delivering outstanding customer service, both remotely and on-site. Responsibilities: Provide expert-level end-user support for installing, configuring, and effectively utilizing various software and hardware solutions across mac OS and Windows operating systems. Independently troubleshoot and resolve a wide range of technical issues efficiently and effectively via phone, email, and remote access tools, escalating complex problems to senior team members when necessary. Perform on-site diagnostics, repair, and maintenance for client IT infrastructure when remote resolution is not feasible, ensuring minimal disruption to their operations. Maintain a deep and current understanding of the technologies and services offered by Back Bay Networks to provide informed and accurate solutions to client inquiries. Accurately and thoroughly document all customer interactions, troubleshooting steps, and resolutions within our ticketing system, contributing to our knowledge base. Administer and support client environments leveraging Windows Server (2012-2022), Active Directory, Microsoft Exchange, and Microsoft 365, including user management, security configurations, and essential maintenance. Proactively communicate customer concerns, recurring issues, and potential service improvements to relevant internal teams to enhance service delivery. Assist with technical aspects of pre-sales activities, including solution demonstrations and scope definition, as well as the on-site implementation and training of new technologies for clients. Maintain organized digital and physical file systems, correspondence, and client records in accordance with company policies. Job Requirements: Minimum of 3-5 years of progressive hands-on IT experience, with a demonstrable track record supporting diverse client environments. Solid expertise in managing and troubleshooting Windows Server environments (2012-2022), Active Directory (user and group management, GPOs), Windows client operating systems, and mac OS in a business setting. Proven ability to diagnose and resolve networking issues, including basic firewall configuration and troubleshooting (e.g., understanding of ports, protocols). Experience with various backup and recovery technologies and strategies. Exceptional customer service and communication skills, with the ability to explain technical concepts clearly to both technical and non-technical users. Strong analytical and problem-solving skills, with the capacity to manage multiple priorities and tasks effectively in a dynamic environment. Familiarity with email systems such as Microsoft Exchange and Microsoft 365 administration. Must successfully pass a background check. Must reside within a 1-hour driving radius of our Dover, NH office to facilitate timely on-site support. Preferred Skills and Experience (Not Required): ITSM certifications (ITIL Foundation or higher). Project Management fundamentals or certifications (e.g., CAPM). Networking certifications (e.g., CompTIA Network+, Cisco CCNA). Security certifications (e.g., CompTIA Security+, CompTIA CySA+). Cloud platform experience and/or certifications (e.g., Microsoft Azure Fundamentals, AWS Certified Cloud Practitioner). Prior experience working for a Managed Services Provider (MSP). Hands-on experience with Remote Monitoring and Management (RMM) and Professional Services Automation (PSA) tools. Relevant Microsoft certifications (e.g., Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Modern Desktop Administrator Associate). Join Our Team! We encourage you to apply if you are a highly motivated and skilled IT professional looking for a challenging and rewarding opportunity to grow your career with a supportive and forward-thinking MSP! We value collaboration, continuous learning, and a commitment to exceeding client expectations.

The Integration Specialist plays a key role in onboarding newly acquired collision repair locations into VIVE Collision. This role partners closely with Business Development, Operations, and Market Leaders to ensure smooth integrations, accurate Work in Process (WIP) conversions, and successful team onboarding. This position is ideal for an Estimator ready to expand their career into a high-impact, corporate-facing role with significant growth opportunity. Key Responsibilities Execute integration plans for newly acquired locations Lead on-site integrations and post-integration follow-up visits Manage WIP conversions from start to finish, ensuring financial accuracy Review and approve WIP conversion details Train new teammates on VIVE systems, processes, and the VIVE Playbook Support new teams until operations are stable and fully onboarded Partner with Market Leaders and Talent Acquisition on staffing needs Maintain accurate integration records and documentation Support cross-functional integration projects as assigned Qualifications Minimum 2 years of collision repair industry experience Estimating and WIP experience strongly preferred Proficiency in Excel and Microsoft Office Strong organizational and time-management skills Effective written and verbal communication skills Ability and willingness to travel 100% with overnight stays Benefits Medical, Dental, and Vision insurance (including domestic partners) $50,000 employer-paid life insurance 401(k) with employer match Health Savings Account (HSA) Employee Assistance Program (counseling, coaching, financial/legal support) Paid time off and 6 paid holidays (including Black Friday) Birthday floating holiday Career growth opportunities within VIVE Collision We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! We are seeking a Senior IT Asset Management (ITAM) Specialist to serve in an individual contributor capacity as the primary administrator and operational owner of our newly implemented Flexera One platform. This role is primarily hands-on, with a strong focus on technical administration, platform optimization, and governance responsibilities. The Specialist will lead the day-to-day management, expansion, and optimization of our IT Asset Management capabilities across software, hardware, and cloud assets. This position acts as the first line of defense for the ITAM program-ensuring data accuracy, platform health, compliance posture, and value realization from the Flexera investment. While the role is tactical and technical, there is also an expectation to influence ITAM adoption and partner with cross-functional teams. The ideal candidate brings deep knowledge of Flexera One, strong software license management expertise, and experience driving enterprise asset management practices. This role will also partner closely with Procurement, Finance, Security, IT, and R&D, as well as an external managed services provider supporting advanced analysis and scaling needs. Essential Job Functions: Serve as the primary system administrator and operational owner of the Flexera One platform. Manage and configure Flexera capabilities including IT Visibility, IT Asset Management, License Reconciliation, SaaS Management, and Cloud Cost Optimization (as applicable). Drive ongoing platform enhancements, updates, integrations, and configuration changes. Lead Effective License Positioning (ELP) for key publishers-including Microsoft, Oracle, Nutanix, Adobe, and others. Validate entitlements, consumption, deployments, and usage data to ensure accurate and defensible compliance reporting. Ensure compliance with ITAM policies within Flexera and maintain audit-ready dashboards and reports Provide ongoing visibility into compliance risks, cost-savings opportunities, and asset utilization. Deliver executive-level reporting for governance bodies and the leadership teams. Act as the primary internal coordinator with the external ITAM managed services partner. Automation & Integration: Develop and maintain scripts or leverage APIs for Flexera integrations and automation of ITAM processes. Cloud Licensing Expertise: Demonstrate experience with AWS, Azure, and GCP licensing models, especially in support of cloud cost optimization. Soft Skills: Exhibit strong influencing and stakeholder management skills to drive ITAM adoption across the organization. Qualifications 5+ years of IT Asset Management or Software Asset Management experience. Hands-on administration experience with Flexera One. Strong understanding of software licensing models (Microsoft, Oracle, Adobe, VMware, etc.). Experience leading ELP (Effective License Positioning) analysis. Ability to interpret contracts, entitlements, usage data, and compliance requirements. Strong analytical and reporting skills, including building dashboards and executive reports. Excellent communication skills and ability to work with cross-functional teams. Knowledge of ITIL and ITSM/ITAM processes. Prior experience working with or coordinating a managed services partner. Certifications (Optional): IAITAM (CAMP, CSAM), ITIL Foundation, or vendor-specific training are a plus. #LI-AD1 We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

Job Requirements Why work for us? Alkegen brings together two of the world's leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation and sealing materials. Through global reach and breakthrough inventions, we're delivering products that enable the world to breathe easier, live greener, and go further than ever before. With over 60 manufacturing facilities with a global workforce of over 9,000 of the industry's most experienced talent, including insulation and filtration experts, Alkegen is uniquely positioned to help customers impact the environment in meaningful ways. Alkegen offers a range of dynamic career opportunities with globe-spanning reach. From production operators to engineers, technicians to specialists, sales to leadership, we're always looking for top talent ready to bring their best. Come grow with us! Job Responsibilities: The IT Site Support Administrator is a technical position within the IT organization. This position is responsible for maintaining the design, integrity and performance of the IT Systems. As a member of the IT Operations team and the technical service desk, this individual will play a key role in the delivery of high quality support and exceptional customer satisfaction Reporting directly to the IT Site Operations Manager, the incumbent is required to work independently with minimal supervision. This position is a customer facing role that interacts with people at every level of the organization providing support services, contributing to continual development and assisting in the deployment of global IT Infrastructure and Operations initiatives. Key Responsibilities Manage business critical IT systems to include Active Directory, M365, VoIP, MDM solutions Isolate/troubleshoot network connectivity issues. Respond to and provide accurate incident resolution and service request management within established SLA System Imaging, upgrades, configuration, and deployment utilizing enterprise-based tools Manage and verify integrity of backups and restores of Company data. Identify and mitigate potential areas of risk Contribute to knowledgebase and process archives through technical documentation Sustain state-of-the-art awareness to technologies that benefit the organization and its goals. Participate in Divisional and Global Infrastructure implementation projects Availability to participate in On Call Rotation 1x/month - Triage / Troubleshoot all Emergency issues in accordance with the critical response process. Act as Project Manager for site projects taking responsibility for implementation within the larger business initiative Train users in best practice usage of IT in line with documentation and procedures Work with internal and external partners Education, Experience, Skills and Abilities Bachelors | Associate Degree preferred 5+ years of equivalent experience in IT support functions. Clear understanding of networking principles and the ability to isolate and resolve issues (LAN/WAN). In-depth experience in a Microsoft-based environment (Active directory and Windows) A strong knowledge of IT Infrastructure, security, systems and applications Self motivated with a sharp attention to detail Knowledge of IT Operations, processes and best practices Possesses excellent self-management, interpersonal communication and organizational skills with a strong commitment to a TEAM environment. Ability to easily adapt to and learn new technologies Strong customer service skills with the ability to articulate clearly to a non-technical audience Excellent verbal/written communications and listening skills. Additional Education, Experience, Skills Preferred: Knowledge of Virtual Environments (VMWare/ESXi, Hyper-V), Cisco IOS, SCCM, Crestron, Mitel/Shortel, Azure, ERP, EDI, CAD/CAM Applications, Manufacturing/Automation

BerryDunn is seeking an experienced Systems Engineer to manage and optimize our hybrid IT infrastructure, including on-premises and Azure environments. This role combines traditional systems engineering responsibilities with strategic collaboration to support a centralized IT model for BerryDunn's consulting team. You will play a critical role in aligning technology solutions with firm-wide initiatives, ensuring consistency, security, and scalability across internal and consulting related projects. This includes working closely with consultants to understand business needs, integrating IT standards into solutions, and driving efficiencies through automation and standardized processes. This position will sit out of our Portland, Maine office and report to the Manager of Enterprise Systems. Travel Expectations: Minimal if any travel is expected, up to 5% You Will Automation & Efficiency Develop and maintain automation solutions using PowerShell to enhance system efficiency and reduce manual tasks. Identify opportunities for process automation and implement solutions to improve productivity. Write, test, optimize, and troubleshoot PowerShell scripts, modules, and Bicep templates for infrastructure provisioning, configuration, and maintenance. Ensure all production code is maintained in source control. Infrastructure Management Oversee and enhance both on-premises hyperconverged infrastructure and Azure cloud resources to maintain strong security, high availability, and scalability. Design, implement, and configure Azure services, including virtual machines, resource groups, RBAC, networking, and storage. Database Administration Administer and maintain SQL databases, including performance tuning, backups, indexing, upgrades, and security management. Collaboration & Governance Work closely with Systems Administrators, Engineers, and other IT team members to deliver secure, functional solutions. Partner with BerryDunn's consulting team to align technology solutions with business objectives and integrate IT standards into solutions. Contribute to technical standards that ensure secure and consistent experiences across firm technology and workflows. Documentation & Reporting Create and maintain detailed documentation for system configurations, procedures, and automation scripts. Generate regular reports on system performance, automation progress, and incident resolutions. You Have Bachelor's degree in Computer Science, IT, or related field (or equivalent experience). Proven experience in Azure administration, automation, and PowerShell scripting (including module development). Experience with infrastructure-as-code tools (Bicep, ARM Templates, DSC). Proficiency in Microsoft Azure services (VMs, AD, storage, Automation Accounts, Functions). Strong knowledge of Microsoft 365 technologies (Exchange Online, Intune, SharePoint Online, Teams). Experience with source control (Git, Azure DevOps, GitHub). Familiarity with SQL database administration. Excellent problem-solving and troubleshooting skills. Strong communication and collaboration abilities. Self-motivated and able to work independently and as part of a team. Relevant Azure certifications are a plus. Experience with Microsoft Copilot and GitHub Copilot is a plus. Amazon Web Services (AWS) experience is a plus. Compensation Details The base salary range targeted for this role is $95,000 - $120,000. This position may also be eligible for a discretionary annual bonus based on factors such as company and personal performance. This salary range represents BerryDunn's good faith and reasonable estimate of the range of possible compensation at the time of posting. If an applicant possesses experience, education, or other qualifications more than the minimum requirements for this posting, that applicant is encouraged to apply, and a final salary range may then be based on those additional qualifications; compensation decisions are dependent on the facts and circumstances of each case. The salary of the finalist selected for this role will be based on a variety of factors, including but not limited to years of experience, depth of experience, seniority, merit, education, training, amount of travel, and other relevant business considerations. BerryDunn Benefits & Culture Our people are what make BerryDunn special, and in return we strive to support our employees and help them thrive. Eligible employees have access to benefits that go beyond what's expected to support their physical, mental, career, social, and financial well-being. Visit our website for a complete list of benefits and a look into our culture: Experience BerryDunn. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process or perform essential job functions. Please contact ********************* to request an accommodation. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. About BerryDunn BerryDunn is the brand name under which Berry, Dunn, McNeil & Parker, LLC and BDMP Assurance, LLP, independently owned entities, provide services. Since 1974, BerryDunn has helped businesses, nonprofits, and government agencies throughout the US and its territories solve their greatest challenges. The firm's tax, advisory, and consulting services are provided by Berry, Dunn, McNeil & Parker, LLC, and its attest services are provided by BDMP Assurance, LLP, a licensed CPA firm. BerryDunn is a client-centered, people-first professional services firm with a mission to empower the meaningful growth of our people, clients, and communities. Led by CEO Sarah Belliveau, the firm has been recognized for its efforts in creating a diverse and inclusive workplace culture, and for its focus on learning, development, and well-being. Learn more at berrydunn.com. #BD_OPS Don't See A Match For You At This Time? We invite you to join our Talent Connection and let's stay in touch

INFORMATION SECURITY ANALYST SUMMARY: The Information Security Analyst is responsible for contributing, implementing, and maintaining the credit union's cyber security program. Leveraging the required skills and experience, the Information Security Analyst will investigate and respond to security incidents, work closely with internal departments and/or third parties, and provide status updates to management. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Review daily log reports generated from information security systems and investigate anomalous behavior. Process reported social engineering attempts to determine if a threat exists and communicate outcomes to involved parties. Monitor, investigate, remediate, and report security incidents as they arise. Work with other members of the Incident Response Team, as needed. Conduct social engineering exercises across the organization and assist with training remediation efforts. Administer the organizations vulnerability management program to identify and prioritize vulnerabilities. Will also work closely with the Information Technology team and product owners to remediate discovered vulnerabilities. Administer the credit union's information security systems and tools. Contribute to the organizations security policies, procedures, and processes. Implements the information security strategy and objectives, as approved by the Chief Information Officer, including strategies to monitor and address current and emerging risks. Participates on the Change Control Board ensuring systems changes are made with appropriate Confidentiality, Availability, Integrity and Cyber Security design and controls Participates in industry collaborative efforts to monitor, share, and discuss emerging security threats. Maintains up-to-date knowledge of the security industry including awareness of new or revised security solutions, improved security processes and the development of new attacks and threat vectors. Contributes to the deployment, integration, and initial configuration of all new security solutions and of any enhancements to existing security solutions in accordance with standard best operating procedures generically and the enterprise's security documents specifically. Champions security awareness and training programs. Participate in security NIST based incident response process including event handling, process reviews and tabletop exercises. Supervise all investigations into problematic activity and provide on-going communication and reports significant security events to the board, supervisory committee, and management as appropriate. Responds to and complies with audit, regulatory, and credit union policies and procedures. Monitor and respond to security related alerts during non-business hours. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KEYS TO SUCCESS: Knowledge Of: Experience in enterprise security document creation. Experience in enterprise security architecture design. Experience in NIST based Incident Handling Working technical knowledge of Firewalls, Intrusion Detection, Networking technologies ( LAN / WAN ), Data Loss Prevention (DLP), Network Access Controls (NAC), Security Incident and Event Management Systems (SIEM), Email Security. Vulnerability Management Tools (Nessus, Nexpose, Etc) Command Line Utilities such as Nmap, netcat, etc. Experience with security in cloud environments (Azure preferred) required. Microsoft Windows Server, Active Directory, DNS and DHCP, etc. Microsoft Windows 10 and later Microsoft Office and Visio 2016 and later Ability To: Create and maintain detailed technical documentation Proven analytical and problem-solving abilities. Good written, oral, and interpersonal communication skills. Ability to conduct research into IT security issues and products as required. Ability to present ideas in business-friendly and user-friendly language. Highly self-motivated and directed. Team-oriented and skilled in working within a collaborative environment. EDUCATION, EXPERIENCE, & TRAINING GUIDELINES: Any equivalent combination of education and experience that provides the applicant with the knowledge, skills, and abilities, required to perform the job is acceptable. A typical way to obtain the knowledge and abilities would be: Education/Experience: Bachelor's degree preferably in Information Systems or Computer Science 3-5 years of relevant Information Technology or Information Security experience. License or Certification: Security certifications such as Security+, CySA+, SSCP, etc. Bondable Acceptable Credit History Compensation & Benefits: Salary Range: $62,200 - $93,300 Health, Dental & Vision Benefits Bonus opportunity 401(k) with match and profit sharing Flexible Time Off

Fiber Materials Inc. | solutions for the most extreme places in the universe FMI's manufacturing facility has been a leading solutions provider of high temperature materials and composites for more than 50 years, serving the Department of Defense and NASA. The focus in Maine is on multidirectional reinforced Carbon/Carbon (C/C) and Ceramic Matrix Composites (CMCs) that enable high-temperature components such as: thermal protection systems, re-entry vehicle nose tips as well as rocket motor throats and nozzles. Our materials are being used on ground-breaking space initiatives such as the Orion Multi-Purpose Crew Vehicle and the heat shield for NASA's Mars 2020 mission, important missile programs, airfoils in commercial and military jet engines, and as lightweight armor for U.S. military ground vehicles. Your role: FMI is seeking an Information Security Specialist to support a small, stand-alone classified information system(s) in support of a U.S. Government contract(s). As the Information Security Specialist, you will encompass the responsibilities of an Information System Security Officer (ISSO) and Information System Security Engineer (ISSE). To be successful, you will be responsible for compliance, operations, and technical security engineering of the classified environment. Please keep in mind this role is NOT remote. Job Responsibilities: Operational Security (ISSO Duties): Perform continuous monitoring and day-to-day security administration of the system. Manage user access, account creation, and audit log reviews. Conduct security training and briefings for system users. Document and report security incidents, vulnerabilities, and mitigation actions. Engineering & Technical Security (ISSE Duties): Design, implement, and maintain technical security controls for the system. Evaluate, recommend, and integrate security solutions for classified IT environments. What we need from you: Associate's degree in Cybersecurity, Information Technology, or related field; equivalent experience considered 1-3 years of experience in information system security Active or ability to obtain and maintain an U.S. Government security clearance (Secret or above) Effective time management Technical proficiency Detail oriented Strong listening skills Customer focus Self-motivated Strong interpersonal skills Ability to work independently and as part of a team in a fast-paced environment Knowledge of NIST and or CMMC cybersecurity frameworks and standards Understanding in cyber security assessment tools and methodologies Understanding network and system security, intrusion detection and prevention, and incident response Excellent analytical and problem-solving skills Commitment to continuous learning and staying current with industry developments Excellent communication and documentation skills What you'll get from us: 16 ETO days 12 paid holidays (including Winter Closure!) Medical / Dental / Vision 401k Company Match Tuition Reimbursement $1000 Sign-On Bonus

**Be visionary** Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. **Job Description** **Job Summary:** The ERP Administrator/Technical Analyst is responsible for the administration, support, and enhancement of enterprise ERP systems, primarily IFS and Dynamics AX. The analyst will manage system updates, disaster recovery planning, data migration, and package delivery, while also supporting Linux and Windows server environments. The position involves cross-functional collaboration to analyze, design, test, and implement ERP solutions across business areas such as inventory, costing, manufacturing and accounting. Responsibilities include conducting audits, coordinating upgrades, and resolving complex infrastructure issues. **Essential Duties and Responsibilities** may include the following. Other duties may be assigned. + ERP administration, troubleshooting and user support (IFS, Dynamics AX, Etc...) + Service updates + Disaster recover planning and testing + Package and delivery management + Data migration + Linux and Windows server patching and upgrades + Linux and Kubernetes experience + SQL and/or PL/SQL experience + Oracle DB experience a plus + Internal and external server audits + General ERP knowledge of inventory, costing, manufacturing, and accounting a plus + Conducts analysis, design, evaluation, modification, testing and implementation of enterprise-wide systems (e.g., IFS, Dynamics AX, etc...) across functional areas + Develops test plans and protocols for evaluation of system performance + Conducts analysis of systems specifications and uses the latest analysis/diagramming tools to represent business/technical processes + Develops conversion and system implementation plans + Recommends changes in development, maintenance and system standards + Coordinates system upgrade activity + General Support - The position will have support responsibilities specific to the most complex network / infrastructure problems. Support will require troubleshooting malfunctions of network hardware and software applications, and security systems to resolve operational issues and restore services. + Good communication skills, written and verbal + Responds to emergencies as needed + Daily availability to include evenings and weekends when necessary to reach goals and deadlines. **Computer Skills:** + Specialist knowledge and in-depth experience with the following applicable system: + ERP (IFS, Dynamics AX, etc...)( + Linux OS + Windows OS + SQL or PL/SQL + Oracle DB + Microsoft Office Suite (i.e., Outlook, Word, Access, Excel, PowerPoint, Project, Visio, etc.) + Support ticketing systems, change control methodologies and their importance to ITIL best practices + IT security concepts and best practices (e.g. Microsoft, Cisco, etc.) **Qualifications:** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **Education and/or Experience:** Bachelor's degree (B.S.) from four-year college or university in related field and/or 5+ years of directly related experience and/or training; or equivalent combination of education and experience. **_** US Citizenship is required for this position. We are unable to hire individuals currently on a work visa or individuals who will require a work visa in the future. **_** Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions. Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws. You may not realize it, but Teledyne enables many of the products and services you use every day **.** Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.

Team EJP is looking for a new Smart Utility Professional - focusing on GIS Services and Leak Detection! Everett J. Prescott, Inc. We are seeking a highly skilled and motivated Smart Utility Professional to join our team out of our home office in Gardiner! The successful candidate will play a key role in collecting, analyzing, and maintaining GIS data while developing and updating asset and attribute information. This role will work extensively with ArcGIS Pro, ArcGIS Online, and GIS software to ensure GIS map accuracy and data integrity. As an Esri Silver business partner, EJP offers cutting-edge tools and technology, and this role will assist with GIS data management, tool creation, and integration to support the Smart Utility Professional group's offerings. RESPONSIBILITIES: * Provide troubleshooting and client support via phone and email. * Collaborate with team members and customers to drive GIS-related initiatives. * Create, update, and maintain GIS asset and attribute data. * Manage GIS maps for both existing and new clients. * Collect, analyze, and manage GIS data using Esri software. * Implement GIS accounts and data systems for diverse projects. * Develop data collection tools using Survey123 and Field Maps. * Create data analysis and visualization tools using Experience Builder and ArcGIS Hub. QUALIFICATIONS: * Strong communication skills, both written and verbal, with the ability to convey complex ideas clearly and effectively. * Advanced skills in Microsoft 365 Products. * Excellent attention to detail, ensuring high accuracy in data handling. * Strong critical thinking and problem-solving skills. * Self-motivated with a proactive approach to managing multiple tasks and priorities. * Ability to collaborate effectively in a team-oriented environment. * Strong organizational and time management skills, ensuring tasks are completed on time. * In-depth knowledge of Esri products such as ArcGIS Pro, ArcGIS Online, Survey123, Field Maps, Experience Builder, and ArcGIS Hub. * Proficiency in Python or related coding languages. * Experience with HTML formatting and API integration for GIS systems. EDUCATION / EXPERIENCE: High School / vocational / college degree or equivalent education and work experience preferred. Prior experience at a fast paced, deadline driven environment preferred. WHAT DO WE OFFER? * Health Insurance * Dental Insurance * Vision Insurance * Life insurance * 401(k) plan with employer match * Tuition Reimbursement * Vacation & Personal time * Company Vehicle with fuel card and maintenance card (PERSONAL USE ALLOWED!) E.J. Prescott is an equal opportunity, affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by law.

The Systems Engineer is responsible for maintaining cloud and on-premises applications, servers, storage, and network equipment. The position reports to the Director of IT and will be expected to plan, install, configure, and manage all aspects of IT infrastructure to ensure reliable, secure, and cost-effective delivery of services. Essential Duties and Responsibilities include the following. Other duties may be assigned: Respond to service tickets in a timely and professional manner. Build, configure, and support computers, servers, mobile devices, printers, and related peripherals. Install, support, and upgrade software applications deployed to computers, servers, and mobile devices. Help identify and resolve all hardware and software technical problems that impact production services. Keep affected users informed as to the status of the problem until resolution. May require after-hours or weekend work. Create documentation and knowledgebase articles for team members to aid in cross-training and consistency in work efforts. Keep documentation up to date. Participate in group discussions related to resolving common issues and escalate/collaborate with IT staff in other areas as necessary. Provide end-user training on proper techniques and procedures to effectively complete their work as it relates to information technology. Work with external vendors to resolve hardware and software issues. Qualifications: Experience with: Cloud computing environments such as AWS, Azure, GCP, or Oracle. Hypervisors like VMware vSphere, Microsoft Hyper-V, or Proxmox. Switching and routing vendors like Cisco, HPE/Aruba, or Juniper. MDM solutions such as Intune, Jamf, or Iru (Kandji). Configuration of Identity and Access Management platforms like Entra or Okta. Knowledge of monitoring solutions like PRTG, Nagios XI, or Prometheus. Experience in an agile environment and working with tools like Jira, Basecamp, or Trello. Education and/or Experience: B.S. in Computer Information Systems, or related field. 8-10 years' experience in IT systems administration or systems engineering roles. Certifications in Cisco, VMware, AWS, Azure, Jamf or others a plus. Strong hardware and software troubleshooting skills.

System Engineer III Location: On-site, Portsmouth, NH. Relocation assistance is available for eligible candidates and their families, if needed. The Systems Engineer will support ongoing Lonza operations through technical assistance as it relates to computerized systems infrastructure for process automation and QC laboratory systems. This person provides a technical resource to operations customers to ensure that systems are designed and operating to meet production needs. What you will get: * An agile career and dynamic working culture. * An inclusive and ethical workplace. * Competitive salary and performance-based bonuses * 401(k) matching plan. * Competitive compensation programs that reward high performance. * Comprehensive medical, dental, and vision insurance. Access to our full list of global benefits: ************************************** What you will do: * Provide infrastructure support (servers, networks, workstations, storage, and client devices) for Automation, Business Analytics, Quality Control, and any other information systems used to support Operations. * Maintain system integrity and identify performance and security improvements. * Investigate and troubleshoot technical problems of increasing complexity. * Authoring of commissioning protocols (installation, operation, etc.). * Execute test scripts (design , execution, simulation, etc.) with support and guidance from supervisor. * Own change requests and participate in all aspects of the change control system. * Participate in RCAs as Operations Information Systems (OIS) representative. * Review/revise OIS and Manufacturing related , SOP's, Functional Specifications, and work instructions, as a result of CAPA, equipment/process changes, error prevention activities, etc. What we are looking for: * Bachelor's of Science or Equivalent Experience (Computer Science, IT or Engineering Discipline Preferred). * 5-10+ years of experience with application of IT principles in high availability production and laboratory systems. Biotech/pharma experience preferred. * Experienced with using and troubleshooting Syncade. * Experienced in developing documentation for networks and information systems, including interface design, data conversion, and infrastructure fundamentals. * Proficient with Unix, Windows, and Linux operating systems, as well as Cisco network switching and monitoring utilities. * Skilled in SQL Server (2005/2022) and OSIsoft PI Systems, with additional knowledge of VBScript, .NET, and SQL programming. * Experienced with deployment and recovery applications, including Symantec Ghost, Acronis, Backup Exec, and Veeam. About Lonza At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone's ideas, big or small, have the potential to improve millions of lives, and that's the kind of work we want you to be part of. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you're ready to help turn our customers' breakthrough ideas into viable therapies, we look forward to welcoming you on board. Ready to shape the future of life sciences? Apply now.

System Engineer III Location: On-site, Portsmouth, NH. Relocation assistance is available for eligible candidates and their families, if needed. The Systems Engineer will support ongoing Lonza operations through technical assistance as it relates to computerized systems infrastructure for process automation and QC laboratory systems. This person provides a technical resource to operations customers to ensure that systems are designed and operating to meet production needs. What you will get: An agile career and dynamic working culture. An inclusive and ethical workplace. Competitive salary and performance-based bonuses 401(k) matching plan. Competitive compensation programs that reward high performance. Comprehensive medical, dental, and vision insurance. Access to our full list of global benefits: ************************************** What you will do: Provide infrastructure support (servers, networks, workstations, storage, and client devices) for Automation, Business Analytics, Quality Control, and any other information systems used to support Operations. Maintain system integrity and identify performance and security improvements. Investigate and troubleshoot technical problems of increasing complexity. Authoring of commissioning protocols (installation, operation, etc.). Execute test scripts (design , execution, simulation, etc.) with support and guidance from supervisor. Own change requests and participate in all aspects of the change control system. Participate in RCAs as Operations Information Systems (OIS) representative. Review/revise OIS and Manufacturing related , SOP's, Functional Specifications, and work instructions, as a result of CAPA, equipment/process changes, error prevention activities, etc. What we are looking for: Bachelor's of Science or Equivalent Experience (Computer Science, IT or Engineering Discipline Preferred). 5-10+ years of experience with application of IT principles in high availability production and laboratory systems. Biotech/pharma experience preferred. Experienced with using and troubleshooting Syncade. Experienced in developing documentation for networks and information systems, including interface design, data conversion, and infrastructure fundamentals. Proficient with Unix, Windows, and Linux operating systems, as well as Cisco network switching and monitoring utilities. Skilled in SQL Server (2005/2022) and OSIsoft PI Systems, with additional knowledge of VBScript, .NET, and SQL programming. Experienced with deployment and recovery applications, including Symantec Ghost, Acronis, Backup Exec, and Veeam. About Lonza At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone's ideas, big or small, have the potential to improve millions of lives, and that's the kind of work we want you to be part of. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you're ready to help turn our customers' breakthrough ideas into viable therapies, we look forward to welcoming you on board. Ready to shape the future of life sciences? Apply now.

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Primary Purpose The Solutions Delivery Analyst IV role is designed to serve as a lead technical subject matter expert for assigned systems, services, or applications they deliver & support for specific functional areas. This role will lead Solution Delivery execution of mid to large-sized IT initiatives in partnership with the business driving value for Ahold Delhaize USA & our Brands. In addition to delivering new and innovative solutions for the business, this role will provide complete third level production support, engage with engineers on as needed basis, follow up to ensure all business services are operationally stable, monitor supplier performance and execution. In addition, in this role the Solution Delivery Analyst IV is responsible for making long term recommendations for operational improvements and overseeing implementation of those recommendations to improve overall system stability for identified functional areas. This role is responsible for providing high quality technical support including knowledge updates, configuration and routine application updates, application patch management and overall continuous improvement expectations. Job Duties & Responsibilities * Lead Technical SME for WMS systems, services and applications ranging from simple to most complex for an identified functional area. * Coaches and mentors other members of the functional area to increase overall technical knowledge within the organization * Responsible for leading primarily mid to large-scale projects including driving the below listed activities: * Assist the PMO in resource management allocation and budget management associated with assigned project delivery * Translating business needs identified by either the business and/or production owners into either agile stories or waterfall business requirements. * Partners with Solution Engineers in building out technical specifications that will deliver on identified business requirements and outcomes * Works with the business and Quality Assurance in building out test cases/matrices that will ensure proper testing of solutions prior to production deployment * Execute assigned tasks during System Integration Testing, record passed test cases, provide detailed documentation on failed tests and re-execute tests as needed. * Work with Solution Engineers on failed test cases and any changes to technical specifications needed to meet solution outcomes * In partnership with Service Delivery complete RUN Book Documentation and prepare for production support turnover * Participate in Solution Implementation & Post Production Hyper Care Support * Responsible for and drives all third level technical support for application and systems services for a specifical functional area * Technical Support SME for the identified service or application and serves as the technical resolver and knowledge provider. Coaches and mentors lower-level Solution Delivery Analysts on a frequent basis. * Accountable and responsible for supplier performance to deliver on technical support needs and service level expectations. Manages support relationship for mid to large-size software supplier relationships. * Responsible for engagement with Engineers and Product Teams to ensure operational support needs are met and responsible for all technical engagement with senior SMEs and suppliers * Leads root cause analysis on complex issues and recommends and implements opportunities for continuous performance improvement of systems including through suppliers * Partners with Engineers, Product Teams, and business groups to deliver standard to complex configuration changes and routine Operational changes for the services/applications within established standards * Leads efforts to determine integration needs, design improvements, and design patterns with Engineers, Developers, Suppliers, and Product teams * Responsible for identifying and driving end to end proactive improvement through monitoring tools integration, continuous improvement activities and reporting on service availability * Ensure operational stability of a 24/7/365 grocery retail environment by providing technical support, system monitoring, and issue resolution which may be required during off-hours, weekends, and holidays as needed. Required Qualifications * Bachelor's degree in computer science, CIS or related (or equivalent related work experience) * 8 or more years of equivalent experience in relevant job or field of technology. * Strong experience working with WMS technologies (Manhattan preferred) * Experience in an advanced role or technical capacity, leading teams directly or indirectly * Experience directly responsible for guiding, training or onboarding team members in relevant technologies, capabilities or skills * Master's the use professional concepts and functional expertise * Takes on mid to large projects from start to finish and works independently on these efforts with minimal direction required, * Works on complex problems where analysis of situations or data requires a review of a variety of factors * Possess an innate desire to produce quality work * Has the desire and ability to trace issues to their source-even when those issues lie outside the boundaries of the code, * Exercises judgment within defined procedures and practices to determine appropriate action Preferred Qualifications * Master's degree in relevant field of study * Additional trainings or certifications in relevant field of study * Experience in Agile teams and Product/Platform based operating model. * Experience in leading teams or advancing technical capability in teams. * Experience in retail or grocery preferred. ME/NC/PA/SC Salary Range: $92,640 - $138,960 IL/MA/MD/NY Salary Range: $106,480- $159,720 Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws. At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.

Back Bay Networks is a dynamic and growing Managed Services Provider (MSP) committed to delivering exceptional IT support and solutions to our diverse client base in the Dover, New Hampshire area and beyond. We pride ourselves on our proactive approach, technical expertise, and dedication to fostering strong client relationships. Join our supportive team and play a key role in empowering our clients through reliable and efficient technology. Position Overview: As a Mid-Tier IT Specialist at Back Bay Networks, you will contribute to our service delivery team, providing our clients with comprehensive technical support and proactive solutions. You will serve as a primary point of contact for various IT needs, including system implementation, user support, and issue resolution across both Windows and mac OS environments. This role requires a strong blend of technical proficiency, problem-solving skills, and a commitment to delivering outstanding customer service, both remotely and on-site. Responsibilities: Provide expert-level end-user support for installing, configuring, and effectively utilizing various software and hardware solutions across mac OS and Windows operating systems. Independently troubleshoot and resolve a wide range of technical issues efficiently and effectively via phone, email, and remote access tools, escalating complex problems to senior team members when necessary. Perform on-site diagnostics, repair, and maintenance for client IT infrastructure when remote resolution is not feasible, ensuring minimal disruption to their operations. Maintain a deep and current understanding of the technologies and services offered by Back Bay Networks to provide informed and accurate solutions to client inquiries. Accurately and thoroughly document all customer interactions, troubleshooting steps, and resolutions within our ticketing system, contributing to our knowledge base. Administer and support client environments leveraging Windows Server (2012-2022), Active Directory, Microsoft Exchange, and Microsoft 365, including user management, security configurations, and essential maintenance. Proactively communicate customer concerns, recurring issues, and potential service improvements to relevant internal teams to enhance service delivery. Assist with technical aspects of pre-sales activities, including solution demonstrations and scope definition, as well as the on-site implementation and training of new technologies for clients. Maintain organized digital and physical file systems, correspondence, and client records in accordance with company policies. Job Requirements: Minimum of 3-5 years of progressive hands-on IT experience, with a demonstrable track record supporting diverse client environments. Solid expertise in managing and troubleshooting Windows Server environments (2012-2022), Active Directory (user and group management, GPOs), Windows client operating systems, and mac OS in a business setting. Proven ability to diagnose and resolve networking issues, including basic firewall configuration and troubleshooting (e.g., understanding of ports, protocols). Experience with various backup and recovery technologies and strategies. Exceptional customer service and communication skills, with the ability to explain technical concepts clearly to both technical and non-technical users. Strong analytical and problem-solving skills, with the capacity to manage multiple priorities and tasks effectively in a dynamic environment. Familiarity with email systems such as Microsoft Exchange and Microsoft 365 administration. Must successfully pass a background check. Must reside within a 1-hour driving radius of our Dover, NH office to facilitate timely on-site support. Preferred Skills and Experience (Not Required): ITSM certifications (ITIL Foundation or higher). Project Management fundamentals or certifications (e.g., CAPM). Networking certifications (e.g., CompTIA Network+, Cisco CCNA). Security certifications (e.g., CompTIA Security+, CompTIA CySA+). Cloud platform experience and/or certifications (e.g., Microsoft Azure Fundamentals, AWS Certified Cloud Practitioner). Prior experience working for a Managed Services Provider (MSP). Hands-on experience with Remote Monitoring and Management (RMM) and Professional Services Automation (PSA) tools. Relevant Microsoft certifications (e.g., Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Modern Desktop Administrator Associate). Join Our Team! We encourage you to apply if you are a highly motivated and skilled IT professional looking for a challenging and rewarding opportunity to grow your career with a supportive and forward-thinking MSP! We value collaboration, continuous learning, and a commitment to exceeding client expectations.