Information technology analyst jobs in Rochester Hills, MI

Job Description - IT Contract Specialist Contract Length: 5 months (with possible extension) Schedule: Monday-Friday Hours: 8:00 AM - 5:00 PM Position Overview- We are seeking an experienced IT Contract Specialist to support a healthcare system's contract mapping and negotiation process for 700-800 applications. This remote position requires local candidates who can attend occasional onsite meetings in Southeast Michigan. Key Responsibilities - Review, amend, and negotiate contracts related to IT applications used by Ascension Health Map and manage contract data for 700-800 software and application vendors Collaborate with legal, IT, and procurement teams to ensure accurate documentation and compliance Interpret and apply medical and technical terminology within contracts Track contract lifecycles, renewals, and updates as needed Required Skills And Experience - 2-3 years of experience in contract review and negotiation Proficiency in medical and technical acronyms/terminology Strong attention to detail and organizational skills Excellent communication and stakeholder management Required Education - Bachelor's degree in Business Administration, Information Systems or Supply Chain Management required. Preferred Qualifications - 5+ years of contracts experience Prior experience with IT contracts or healthcare technology vendors

Job Title: Technical Business Analyst The Technical Business Analyst will be responsible for implementing product enhancements and providing production support for 1:1 Messaging. This includes triaging incidents, managing change requests, supporting tasks, and performing data analysis related to production support. Key Responsibilities: Support data-driven products, including working with inbound/outbound datasets, file schedules, monitoring, databases, and updating business requirement documentation. Write and optimize SQL queries (minimum 3 years of experience). Work with cloud data platforms such as Azure SQL DB, GCP Cloud SQL, AWS Amazon RDS, and/or Databricks. Analyze complex datasets and derive actionable insights. Understand the Software Development Lifecycle (SDLC) and methodologies like Agile or Scrum. Solve complex technical issues with strong problem-solving skills. Create detailed technical documentation and reports. Communicate effectively with both technical and non-technical stakeholders. Use project management tools such as Jira. Demonstrate strong organizational skills and attention to detail. Work independently as well as collaboratively within a team. Required Experience & Skills: 3-5 years of relevant experience. Minimum 3 years of experience writing SQL queries. Strong data analysis skills. Experience gathering and documenting requirements. Experience with Databricks environment (preferred). Education: Bachelor's degree in computer science, Information Technology, Engineering, or a related field ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is committed to providing veteran employment opportunities to our service men and women.

About Us E7 Solutions is a technology partner helping teams work smarter across the tools they love. As an Atlassian Platinum Solution Partner and a Superhuman partner, we deliver seamless integrations, process improvements, and scalable collaboration environments. Our growing network of partnerships ensures clients stay connected, efficient, and ready for what's next. Our core values underscore our work, and our unique culture is at the heart of our motivation. E7 embraces a remote-friendly culture built on trust, balance, and collaboration. We bring together distributed talent with a strong local presence in Troy, Michigan - proving that innovation and connection can thrive anywhere. We strongly believe in the philosophy that "to conquer every mountain, we must go as a team." This commitment to teamwork has earned us recognition, including being awarded Crain's Coolest Places to Work in recent years. E7 is a privately-owned firm headquartered in Troy, Michigan and serves clients both domestically and globally. About the Role The Information Technology Specialist will be responsible for the administration, configuration, and support of the company's core business applications, including Microsoft 365 Business Premium, Slack, Zoom, HubSpot, and other SaaS platforms. This role will also take ownership of the company's network and cybersecurity operations, ensuring the reliability and security of the office network, employee devices, and remote access infrastructure. The Specialist will also ensure the stability, security, and performance of business-critical applications and systems. Key responsibilities include: Administer and manage Microsoft 365 Business Premium, including Exchange, SharePoint, Teams, and security/compliance features. Configure and support Slack, Zoom, HubSpot, and other SaaS applications. Evaluate and implement new tools and features to improve productivity and collaboration. Maintain and troubleshoot office network hardware (routers, switches, firewalls, Wi-Fi). Manage VPN access and network configurations for secure remote connectivity. Lead the development, implementation, and enforcement of cybersecurity policies. Monitor systems for vulnerabilities, manage endpoint protection, and respond to incidents. Conduct regular audits and ensure compliance with data protection regulations. Develop and maintain user guides, knowledge base articles, and quick reference materials. About You Bachelor's degree in information technology, Computer Science, or a related field is preferred. Certifications such as MS-102 (Microsoft 365 Administrator) or the equivalent are required. Proven experience administering Microsoft 365 and other SaaS platforms. Strong understanding of cybersecurity principles, tools, and best practices. Prior experience managing small office networks and remote access infrastructure. Experience supporting Windows/mac OS devices and common productivity tools. Familiarity with ITIL or other IT service management frameworks is preferred. Experience with automation and scripting for SaaS administration is preferred. Additional certifications in cybersecurity (e.g., CompTIA Security+, CISSP, Microsoft SC-900) are a plus.

TITLE: Head of IT Support (Governance, Security, and Planning) DEPT: Information Technology The Head of IT Support provides oversight of IT Governance, Security, and Strategic Planning. This role ensures that IT operates in alignment with corporate goals, regulatory requirements, and industry best practices. The Head of IT Support is responsible for building a strong governance framework, protecting the enterprise through effective cybersecurity, and enabling the long-term success of IT through planning and portfolio management. Key Responsibilities Lead IT Governance, Security, and IT Planning & Management functions. Develop and enforce IT policies, standards, and compliance frameworks. Oversee the enterprise cybersecurity program, including risk assessments, threat management, and incident response. Partner with senior leadership to define IT strategy, budgets, and long-term investment plans. Drive IT portfolio management, prioritizing initiatives based on business value and risk. Monitor IT performance through reporting and metrics, ensuring accountability across the IT organization. Coordinate with the Head of IT Delivery to ensure that governance and security requirements are built into IT services. Lead disaster recovery, business continuity, and risk management planning. Manage relationships with auditors, regulators, and external partners for security and compliance. Qualifications Strong knowledge of IT governance frameworks (COBIT, ITIL), compliance regulations, and cybersecurity best practices. Demonstrated ability to align IT strategy with business priorities. Financial acumen in IT budgeting, cost control, and portfolio management. Excellent leadership, analytical, and communication skills. Education: Bachelor's degree in Information Systems, Cybersecurity, Business Administration, or related field. Experience: 10+ years of IT leadership experience with emphasis on governance, security, and planning.

We're looking for a Service Desk Analyst to support our user community by documenting, triaging, and resolving IT service requests that come in through phone, email, and online channels. In this role, you'll be a key point of contact for end users and will coordinate assignment and follow-through with appropriate IT teams to ensure timely, effective resolution and a great customer experience. What you'll do Serve as the first point of contact for IT support requests received via phone, email, and online ticketing Document incidents and service requests clearly and completely in the ticketing system Troubleshoot and resolve common issues; escalate appropriately when needed Coordinate assignment of requests to the correct IT staff or resolver groups Track ticket progress and ensure timely updates, communication, and closure Follow defined IT Service Management (ITSM)/ITIL processes for incident, request, and escalation handling Contribute to improved support by identifying patterns, recommending solutions, and supporting knowledge documentation What we're looking for Experience in a Service Desk, Help Desk, or IT Support environment with 4 years of experience Experience using ServiceNow Strong customer service mindset with excellent written and verbal communication Ability to prioritize, manage multiple tickets, and work effectively under deadlines Comfort working with ticketing workflows and documenting steps/results Strong troubleshooting skills and ability to partner across IT teams

Creative Programs & Systems (CPS) Brighton, MI (On-site) Full-Time | Mid-Advanced Level Creative Programs & Systems (CPS) is seeking an experienced IT Support Technician to join our team. The ideal candidate has prior experience working for a Managed Service Provider (MSP) and possesses strong knowledge of servers, networking, Microsoft 365, and general IT best practices. This position involves supporting multiple business clients across Michigan and the U.S., providing both remote and on-site technical assistance. Responsibilities: Provide Tier 1-3 technical support for workstations, servers, and network systems across client environments Troubleshoot and resolve issues with Active Directory, DNS, DHCP, Group Policy, and file/print services Manage Microsoft 365 environments, including Exchange, Teams, SharePoint, and user administration Perform network configuration and troubleshooting (firewalls, switches, routers, VPNs, VLANs) Deploy, monitor, and maintain backup and disaster recovery solutions Configure and maintain Windows Server environments (2012-2022) and virtual machines (Hyper-V, VMware) Implement security best practices, including patching, MFA, endpoint protection, and password management Monitor RMM tools for alerts, system performance, and automated maintenance tasks Document procedures, client configurations, and issue resolutions accurately in ticketing systems Provide occasional on-site support for client installations, upgrades, and troubleshooting Requirements: 3+ years of IT support experience, preferably in an MSP environment Strong understanding of Windows Server, networking fundamentals, and Microsoft 365 administration Familiarity with ConnectWise, N-able, or similar RMM and PSA tools preferred Ability to manage multiple client environments and prioritize support tickets efficiently Excellent problem-solving and communication skills Valid driver's license and reliable transportation for client visits Preferred Certifications: CompTIA A+, Network+, or Security+ Microsoft Certified: Modern Desktop Administrator or Azure Administrator Any other relevant vendor certifications (Cisco, VMware, etc.) Why Join CPS: CPS has supported businesses throughout Michigan and across the U.S. for over 30 years with professional IT services, computer consulting, and software development. We are a small, family-owned company that values integrity, learning, and teamwork. We offer competitive pay, professional growth opportunities, and a work environment built on respect and excellence. To Apply: Submit your resume and a brief cover letter detailing your IT support experience to **************.

Title: Business System Technical Analyst / Developer- Python and MOSEL Duration: 9-12 Months Required Skills: Python, the role on optimization team - FICO- priority MOSEL - if they have it that will be awesome Technical analyst, hands on writing code, MOSEL & Python Mosel- is mathematical - can be learned from Java Important they know lending, auto, credit card, aspect to lending Similar or on the auto side - Bachelor's degree preferred 3 + years experience in financial services or related industry project management/business analyst certification (or equivalent work experience) HIGHLY PREFERED Business and or IT experience Preferred Work with Stakeholders, Value Streams & Global Partners Excellent written and verbal communications skills Experience in facilitation project teams Experience in reading or querying SQL ,Oracle, SMSS REQUIRED Deliver results in high complex matrix Skilled with microsoft office applications

IT Systems & Operations Administrator Imagine working in a place where your manager truly believes in your personal and professional development. It's not imaginary. It's image One. It's for real. We have an award-winning company culture like none you've ever experienced. We offer fantastic opportunities for professional development, financial stability and personal fulfillment. We invest in your success. Each year you will complete a Vision and Goals Worksheet outlining your personal, professional and health goals. Our Leadership Team is required and excited to help you reach your ambitions. We strive for life balance, not work-life balance. We genuinely want you to be happy. We love to surprise you. Every single one of our team members gets a “We Care Friday” - an unexpected phone call on Thursday to tell you, “Don't come in tomorrow. We've got you covered!” No secrets here! We practice open book management, so you will always understand our financials. You'll learn how to read an income statement and balance sheet like a pro and you'll be financially rewarded through our profit bonus program. We hire awesome people who strive to deliver extraordinary service. We're looking for an experienced Sales Development Representative to join our growing team. We'd love to talk to you! Who We Are ImageOne provides Managed Print Services and Document Lifecycle Solutions to companies throughout the United States - helping them decrease and control costs, improve productivity and simplify their printing and document workflow environments. Every day we bring energy, passion, and an unending drive to deliver an extraordinary customer experience. How awesome is that? What will your Responsibilities be? Maintain regular and routine attendance, either onsite or remotely as scheduled. Fulfill all duties outlined in the IT Systems & Operations Administrator Accountability Sheet. Provide first-level IT support for hardware, software, networking, mobile devices, and AV/IT systems at the Oak Park office. Manage IT onboarding and offboarding processes, including equipment requests, asset tracking, and lifecycle management. Administer core business systems including Microsoft 365, ERP, CRM (SalesChain), Laserfiche, workflow tools, and security platforms. Monitor backups, system performance, and security alerts, escalating issues to senior IT or the Managed Service Provider (MSP) as needed. Collaborate with the Managed Service Provider on infrastructure maintenance, incident response, and system upgrades. Coordinate vendor support for third-party applications (e.g., HubSpot, ECI, SalesChain, etc.). Lead and contribute to continuous improvement initiatives, such as automation, process optimization, and system enhancements. Provide emergency after-hours support when required. Deliver an eXtraordinary IT experience for internal and external stakeholders through responsiveness, professionalism, and proactive service. Prepare and deliver ad hoc and routine IT reports for leadership and operational review. What do you need to have? 3-5 years of IT support, systems administration, or related technical role Experience with IT service management, infrastructure monitoring, and ticketing systems Preferred: CompTIA A+, Network+, Security + Microsoft or Cisco Certification SQL Certification Hands on Knowledge of Microsoft 365, Active Directory, CRM/ERP Systems (EA, Sales Chain, or others), and collaboration platforms; IT Ticket Systems Management/Knowledge of Huntress MDR Software, VMware Power PDF and general management/oversight of 3rd party software Hands on knowledge of rack mounts, tower server, ups, access points, and cabling infrastructure Excellent communication skills, both written and verbal Perks of this position Amazing workplace culture Medical, Prescription Drug, Dental and Vision Benefits Health Savings Account benefits Flexible Spending Account benefits Company paid Life Insurance Matching 401K savings instrument Paid Time Off Program Additional Days Off - Community Service Day, Your Birthday and We Care Friday...one surprise Friday off

Our client, a growing Managed Service Provider, is seeking an experienced Systems Engineer to support client projects and deliver high-level technical solutions across small to mid-sized business environments. This role partners closely with the Director of Technical Operations and internal teams to design, implement, and support secure, scalable IT systems. What You'll Do Serve as a primary technical resource and trusted advisor for clients Deliver remote and on-site support across Windows environments Design, deploy, and support Windows Server, virtualization (Hypervisor/VMware ESX), and Active Directory Configure and support firewalls, VPNs, and security solutions (FortiGate, Cisco, SonicWALL, DUO preferred) Manage tickets, execute client projects, and own issues from identification through resolution Troubleshoot hardware, software, networking, and endpoint security issues Create clear documentation and maintain accurate time tracking What You Bring Strong customer service and communication skills Advanced troubleshooting and problem-solving abilities Deep experience with Windows 11, Windows Server, AD, DNS, DHCP, GPO, and Microsoft 365 Working knowledge of networking fundamentals and TCP/IP Experience supporting VPNs, antivirus, EDR/MDR, email systems, and data migrations Ability to work independently in a fast-paced MSP environment Preferred Experience 10+ years of systems/network administration Managed Service Provider (MSP) background Experience with tools such as Autotask, Datto RMM, and ITGlue Relevant certifications (A+, Network+, CompTIA, MCITP) a plus Why Join Competitive compensation and benefits (medical, dental, vision, 401k match) Paid time off and holidays Bonus and revenue-sharing opportunities Clear growth and advancement potential

We are looking for an experienced AI Infrastructure & MLOps Engineer to design, deploy, and maintain our on-premises AI platform built for hosting and scaling large language models (LLMs). In this role, you will work closely with cross-functional teams to build secure, production-ready AI systems, integrate enterprise data, and help deliver advanced automation capabilities across the organization. Key Responsibilities Deploy and secure on-premises AI infrastructure for hosting and serving LLMs Install, configure, and maintain GPU-enabled servers and AI model-serving frameworks Develop and maintain scalable internal APIs that provide access to AI capabilities Build and support AI/ML data pipelines and automation scripts using Python Collaborate on designing and implementing a Retrieval-Augmented Generation (RAG) pipeline and AI agents to automate business workflows Ensure system reliability, performance, monitoring, and continuous improvements Requirements Bachelor's degree in Computer Science, Electrical/Computer Engineering, or related field 4+ years of Systems Engineering, DevOps, or MLOps experience Strong expertise in Linux server administration Hands-on experience with GPU-accelerated compute environments Proficiency in Python for automation, orchestration, and ML workflows Experience deploying LLMs or generative AI models in production Working knowledge of vector databases, embeddings, and RAG architectures

Join our dynamic IT team to design, develop, and implement innovative information systems that keep operations running smoothly. You'll troubleshoot issues, ensure system performance and security, and provide user support and training in a fast-paced environment. This is a hybrid position (Monday-Thursday in-office; Friday remote). Job Responsibilities: * Receive customer issues via phone, email, ticketing system or other modes of approved communication. * Respond to customer issues and provide updates via phone, ticketing system or other modes of approved communication. * Resolve system related issues. * Utilizes ticketing system to track, prioritize and report on customer issues from initiation to closure. * Initiates escalation when required. * Follow all TI and IT published processes. * Meet deadlines as established. * Off hours support as required. * Develops interfaces and minor system enhancements. * Other responsibilities as assigned. Skill Requirements: * Customer service driven with an enthusiastic, positive attitude. * Able to work in fast paced environment and multitask. * Strong professional and interpersonal skills, treats people in respectful and professional manner. * Strong troubleshooting and problem-solving abilities. * Excellent written and verbal communications skills. * Work and act in a safe manner. * Flexible work schedule. * Competent in Microsoft Office products (Outlook, Excel, PowerPoint, etc.). Education and Experience: * 2-5 years of experience in systems development. * 2-5 years of experience in Application development using PHP, SQL, JavaScript and Python in Linux environment. * Experience in Databases such as Oracle or SQL Server or MySQL, creating Stored procedures and Views and Database design * Experience in Application Integration, APIs (REST/SOAP), JSON, XML. * Experience in the automotive manufacturing industry or a related field, especially understanding the specific needs and challenges of the industry. * Bachelor's degree required. EEO Statement: TI Automotive is committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, pregnancy status, disability, gender identity or Veteran status.

Starting Pay: $33.7048 Hourly ($70,106) Step A: $34.8404 Hourly ($72,468) Step B: $36.5529 Hourly ($76,030) Step C: $39.3077 Hourly ($81,760) Step D: $41.7870 Hourly ($86,917) MINIMUM QUALIFICATIONS: At least one of the following: Associate degree (Bachelor's preferred) in the field of computer science, information sciences or related field; * OR- Three (3) years IT work experience within the last five (5) years, with at least one year working in a court environment supporting the specific systems in use. MINIMUM CERTIFICATION Possess and maintain an Advanced level Microsoft certification or obtain within six (6) months of employment * OR- Possess and maintain an equivalent manufacturer or third-party certification supporting, configuring and administering other major technologies in use as determined by the Court such as Comp TIA+ or obtain within six (6) months of employment. * Candidates possessing OnBase Administrator or Workflow Certifications, or with documented experience with OnBase or similar Enterprise Content Management (ECM) are encouraged to apply. PHYSICAL REQUIREMENTS: * Must be able to perform Essential Job Duties and Functions with or without reasonable accommodations. JOB SUMMARY: Performs technical tasks that include computer support and technology training for court end users; including training these users with the efficient and effective operation of technology tools, hardware, software and systems. Assists with the development of training plans and materials for court-related technology systems, including the District, Probate and Circuit Court recording systems installed in courtrooms and hearing rooms. In addition, assists in supporting the video conferencing systems utilized by all county courts. Manages and supports software programs and hardware systems unique to court operations. Works closely with the Court IT Director to evaluate emerging technologies and makes application related recommendations to the Court Administrator and other administrative staff for all Courts. Works under the direct supervision of the Court IT Director; performs related duties as required. ESSENTIAL JOB DUTIES AND FUNCTIONS: * Coordinates with judicial offices and hearing rooms to ensure that required maintenance of hardware and software components for the digital recording systems is scheduled to ensure operational integrity as required; * Serves as a member of the court technology team that is available to assist the judicial offices in responding to time sensitive requests by deliberating juries for playback of selected trail proceedings during jury deliberations; * Serves as a member of the court technology team that responds to requests to view or purchase archived recordings of court proceedings; * Archives digital court recordings to be in compliance with applicable statutes and court rules; * Serves as a member of the court technology team that ensures operational maintenance of all on site court video conferencing equipment. * Serves as the coordinator and liaison to off-site connections including prisons under the jurisdiction of the Michigan Department of Corrections, Genesee County Jail, Genesee County Juvenile Justice Center, various hospitals, institutions and other District, Probate and Circuit Courts both in and outside of the State of Michigan. * Primary court IT technician for on-site operations at the Circuit Courthouse and Genesee County Juvenile Justice Center. * Ensures that daily docket information is timely extracted from the court case management systems for all local courts, to be displayed on ADA compliant public monitors in multiple court locations. * Performs troubleshooting and formatting as needed for court-related document preparation. * Uploads various time sensitive mandatory reports to Michigan Court Application Portal (MCAP) including caseload and collection data. * Verifies the completion and accuracy of several automated system tasks including electronic workflow [Onbase] and other proprietary systems utilized by the court. * Facilitates distance learning connectivity for judicial and court staff. * Repairs, upgrades, and installs computer hardware within authorized guidelines. * Provides support and maintenance associated with court case management systems and end user requirements. * Works closely with both technical and non-technical staff to resolve, document and support a variety of issues and service. * Assists the administrative staff for all of the courts in developing and improving automations for systems management. * Assists the Courts in strategic planning for the implementation of e-filing, e-storage and other system upgrades for the future court environment. * Promptly resolves all issues and requests. Please see the attached job description for more details.","

Employer: DP World Tech US LLC CRF WMS Technical Analyst (Job Code: ) Responsible for facilitating the major expansion of Contract Logistics business across North America; responsible for the successful implementation and support of major new facilities and continued investments in automated technologies; act as subject matter expert in many key business functions across the CRF WMS platform; configure proprietary CRF WMS system to cater to a large new facility; integrate key areas such as PRISM/BTS/Merge Planning/VEP; use robotics processes knowledge to design and implement a large scale sortation system; utilize MS Project, MS Visio, Python, software test plan creation, and system integration to perform duties; use picking processes knowledge to design and implement the Pick to Light function; design a new interleaved receiving and picking process; guide launch teams through site implementation and coordinate the ground activities; and establish a change management process for all system change requests with key clients. Location: Auburn Hills, MI and various unanticipated locations throughout the US; Salary: $133,340 per year; Minimum Qualifications: Education: Bachelor's Degree in Computer Engineering, Computer Science, Information Technology, or in a related field of study (will accept equivalent foreign degree); Experience: One (1) year in the position above, as a Business Support Coordinator, as an Inbound Planner, as an Inventory Team Leader, as a QA Engineer, as a Solutions Analyst, or in a related occupation; Will accept three (3) years in the position above, as a Business Support Coordinator, as an Inbound Planner, as an Inventory Team Leader, as a QA Engineer, as a Solutions Analyst, or in a related occupation in lieu of the primary education and experience requirements. Other Requirements: Experience must include one (1) year's use of all the following: MS Project, MS Visio, Python, software test plan creation, and system integration. Will also accept any suitable combination of education, training, and/or experience. Employer Contact: Tanner Pike Sr. Manager, HR Business Partner - Americas DP World Tech US LLC 2851 High Meadow Circle, Suite 250 Auburn Hills, MI 48326 Submit resumes to DP World's website at: dpworld.com/careers and reference above Job Code. Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible. The DP World family comprises of syncreon, Imperial and P&O. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. Nearest Major Market: Detroit Job Segment: Logistics, Facilities, QA Engineer, Testing, Business Process, Operations, Technology, Engineering, Management

Job Description The Failure Analysis Technician is responsible for complete teardown analysis and testing according to written instructions and test procedures. This position requires the candidate to have the ability to understand part functionality and be able to identify the root cause of the failure. The candidate must be a high-energy, hands-on individual with experience in working cross-functionally and possess a broad knowledge of the entire automotive engineering, manufacturing, and quality landscape. ESSENTIAL ROLES AND RESPONSIBILITIES: Perform analysis and tear down of high voltage battery systems Perform external diagnostic inspection and data logging checklist prior to tear down Set up and operate test equipment on warranty returned components for level one functionality performance and other operating characteristics per the customer complaint Tear down and root cause analysis and documentation (8D, tear down report, etc.) of product failures from the field Work with System Analysis Engineers to develop & improve product tear down and analysis work instructions and procedures Support development of battery diagnosis and service procedures to be performed in the field Communicate with customer service departments to evaluate in field failures, data recording and warranty returns when necessary Data collection and analysis of test/vehicle data to assist in the evaluation of battery performance metrics or determine root cause of malfunctioning vehicle/battery. Catalog and storage of tear down material Upkeep of warranty analysis and rework area Perform other duties as necessary REQUIREMENTS: High School Diploma or GED Associates degree in Quality Assurance, Engineering Technology or related field preferred Experience working with electronics and high voltage systems Experience working with general electronic analysis tools Proven ability to work in teams and to work cross-functionally Strong interpersonal and communication skills Strong quantitative and qualitative capabilities Proficient with Microsoft Excel, Word, Outlook and PowerPoint Understanding of disciplined root cause analyasis procedures (ex 8D, 5Y, Fishbone). Independent, systematic and process-oriented work, high operational readiness and sense of responsibility Excellent written and verbal English communication skills for potentially working with customer representatives PREFERRED SKILLS: 3+ years of experience and/or training in an Automotive Manufacturing, Electronics, Battery Technology or a related field Experience with automotive battery systems or hybrid vehicles Experience in teardown analysis and root cause investigation. Experience with CANalyzer and Canape Prior knowledge or experience with manufacturing or OEM warranty procedures Hands on service experience in High voltage batteries and test systems INTERNAL TRAINING REQUIREMENTS: Quality Policy Health & Safety Orientation Quality Objectives New Hire or New Position Orientation Environmental Policy Statement IATF 16949 Samsung Philosophy and Values Integrated Management system (IMS) QUALITY ASSURANCE REQUIREMENTS: Comply with requirements of the Integrated Management System, in accordance with IATF: 16949, ISO 9001:2015, ISO 14001, and ISO 45001 Identify concerns and initiate corrective actions (through verification) relating to product, process and quality systems Initiate preventative and continuous improvement actions relating to product, process and quality systems Knowledge of Customer Specific Requirements, and/or where to locate them HEALTH & SAFETY REQUIREMENTS: Follow safe work procedures established by the Company; and follow the OH&S directions of the head of your department or supervisor Use of appropriate personal protective equipment (PPE) and safety systems Where PPE is required to control exposure to hazards in the workplace, wear and maintain the PPE as directed, as indicated in a risk assessment, or as required in OH&S procedures Use other safety and emergency equipment provided in the workplace as directed or as required in OH&S procedures Assist with the preparation of risk assessments Before commencing work or research, a risk assessment should be conducted to identify, assess and control the hazards associated with the work or research. This should be conducted in conjunction with other relevant staff, researchers and the supervisor Report OH&S problems Report workplace hazards to the supervisor as soon as possible after they occur Report injury or illness arising from workplace activities using the incident/injury reporting system as soon as possible after the incident Lead incident investigations and implement corrective actions Complete monthly H&S inspections

Join our dynamic IT team to design, develop, and implement innovative information systems that keep operations running smoothly. You'll troubleshoot issues, ensure system performance and security, and provide user support and training in a fast-paced environment. This is a hybrid position (Monday-Thursday in-office; Friday remote). Job Responsibilities: Receive customer issues via phone, email, ticketing system or other modes of approved communication. Respond to customer issues and provide updates via phone, ticketing system or other modes of approved communication. Resolve system related issues. Utilizes ticketing system to track, prioritize and report on customer issues from initiation to closure. Initiates escalation when required. Follow all TI and IT published processes. Meet deadlines as established. Off hours support as required. Develops interfaces and minor system enhancements. Other responsibilities as assigned. Skill Requirements: Customer service driven with an enthusiastic, positive attitude. Able to work in fast paced environment and multitask. Strong professional and interpersonal skills, treats people in respectful and professional manner. Strong troubleshooting and problem-solving abilities. Excellent written and verbal communications skills. Work and act in a safe manner. Flexible work schedule. Competent in Microsoft Office products (Outlook, Excel, PowerPoint, etc.). Education and Experience: 2-5 years of experience in systems development. 2-5 years of experience in Application development using PHP, SQL, JavaScript and Python in Linux environment. Experience in Databases such as Oracle or SQL Server or MySQL, creating Stored procedures and Views and Database design Experience in Application Integration, APIs (REST/SOAP), JSON, XML. Experience in the automotive manufacturing industry or a related field, especially understanding the specific needs and challenges of the industry. Bachelor's degree required. EEO Statement: TI Automotive is committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, pregnancy status, disability, gender identity or Veteran status.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

The Platform Systems Team Lead's role is to oversee the development, implementation, and maintenance of IT platforms, with a specific focus on VMWare, Azure, Windows Server, and Active Directory management. This role requires a strategic thinker with deep technical knowledge. The lead will ensure enterprise platform provisioning and maintenance that is consistent with company goals, industry best practices and regulatory requirements. Company Information: General Dynamics is a successful Fortune 100, global aerospace and defense company, with over 90,000 employees world-wide. General Dynamics Land Systems, a business unit of General Dynamics, has a strong foundation of delivering core engineering and manufacturing capabilities to our clients for military vehicles. Our team is focused on continuous process and productivity improvements that reduce product costs, while increasing troop safety and effectiveness. Land Systems continues to work with the US Armed Forces and its Allies to ensure these vehicles remain survivable, relevant, flexible, affordable and capable of addressing a dynamic threat environment. What We Offer: Starting your career or you are an experience professional, we offer a Total Rewards package that is Impactful and built for you. * Healthcare including medical, dental, vision, HSA and Flex Spending * Competitive base pay and incentive pay that rewards individual and team performance, and comprehensive benefits. * 401k Match (6%) * Educational Assistance * 9-80 Work Schedule (This position's standard work schedule is a 9/80. The 9/80 schedule allows employees who work a nine-hour day Monday through Thursday to take every other Friday off) * On-going learning opportunities within a diverse, inclusive and rewarding work environment * Onsite cafeteria, fitness center, and outdoor fitness track Responsibilities to Anticipate/Expect: Strategy & Planning * Develop and maintain capacity plans and long-term strategic goals for server systems and software in conjunction with end-users and department managers. * Implement automation that will maximize the team's time and reduce errors. * Actively mentor and guide systems administrators. * Make recommendations on technology improvements and asset refresh strategies. Acquisition & Deployment * Coordinate with network engineering, business application, and database administration functions to procure and implement systems that utilize industry best practices to meet corporate objectives. * Participate in negotiations with vendors, outsourcers, and contractors to secure software products and services. Operational Management * Ensure the team's work is equitably distributed based on skills and interests. * Manage all operating systems and supporting applications. * Ensure runbooks and documentation are current, complete, and peer reviewed. * Manage and report on utilization and capacity of assets. * Manage end user accounts, permissions, access rights, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory compliance. * Establish, document, and test routine system backups and restores. * Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on systems. Escalate incidents as necessary. * Support application development teams throughout project lifecycles. * Analyze system, server, application, storage, and backup device performance. * Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases. * Develop, document, and maintain policies, procedures and associated training plans for system administration and appropriate use. * Manage and provide guidance to members of the team. Position Requirements: Formal Education & Certification * Bachelors of Science degree in Computer Science, Management Information Systems, or related is preferred. Experience will be considered in lieu of degree. * 10+ years of experience as a Windows server administrator * Expertise with Active Directory. * Certifications in Microsoft solutions, VMWare, Authentication, virtualization. Knowledge & Experience * Experience in managing a team and ensuring crossover of knowledge and capabilities. * Background in automating routine processes such as patching and group management. * Deep technical background with expertise in VMWare, Azure, Windows Server, and Active Directory management and automation tools. * Strong knowledge of local area network administration. * Experience documenting and maintaining configuration and process information. * Good understanding of the organization's goals and objectives. * Knowledge of applicable regulatory requirements. * Skilled at working within a team-oriented, collaborative environment. * Experience working with outside vendors. * Background in defense industry with experience deploying systems that meet regulatory requirements is a plus Personal Attributes * Strong interpersonal skills with a team mentality. * Customer service orientation. * Proven analytical and problem-solving abilities. * Ability to effectively prioritize and execute tasks in a high-pressure environment. * Ability to present ideas and solutions in user-friendly language. * Must be a U.S. Person (i.e. a lawful permanent resident of the U.S.) GDLS considers factors such as, scope/responsibilities of the position, candidate experience and education/training background, in addition to local market comparable and business considerations when extending an offer. Headquartered in Reston, Virginia, General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation; ship construction and repair; land combat vehicles, weapons systems and munitions; and technology products and services. General Dynamics employs more than 100,000 people across 65 countries worldwide and in all 50 U.S. states, more information is available at *********** General Dynamics Land Systems, is a business unit of General Dynamics, and is an innovative leader of ground combat systems' equipment and software for our clients. Our performance-driven team partners with the U.S. Army, U.S. Marine Corp and other militaries across the Globe to ensure that next generation ground combat vehicles are ready to protect our fighting men and women in uniform. General Dynamics Lands Systems provides a competitive compensation package, site specific flexible work schedules, 401(k) with Company Match; Bonus Eligibility, Employee Development Opportunities, Tuition Reimbursement, On-site Amenities, and comprehensive Medical/Dental/Vision Insurance. As an Equal Opportunity Employer, General Dynamics Land Systems ("GDLS") provides all persons with equal opportunity and access to all aspects of employment process, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, marital status, age, disability, status as a protected veteran, or membership in any group protected by federal, state, or local anti-discrimination laws. GDLS also is committed to providing reasonable accommodations to individuals with disabilities and disabled veterans.. If, due to a disability, you need an accommodation to search or apply for an opportunity with GDLS, please call ************ or send an e-mail to ***************** for assistance and let us know the nature of your request and your contact information. Share: mail Tweetshare to twitter Share on Facebookshare to facebook Share on LinkedInshare to linkedin Apply Now Similar Jobs Senior Platform Cybersecurity Engineer Sterling Heights, MI, United States Engineering Senior Platform Cybersecurity Engineer Sterling Heights, MI, United States Engineering Interested in working for Land Systems? Join our Talent Network Today! Join our Talent Network * Search Jobs * Saved Jobs * Careers Home facebook twitter linkedin youtube instagram 2025 General Dynamics US. All rights reserved.

Description Auria is a leading global supplier of highly-engineered systems for automotive flooring, acoustical, thermal, aerodynamic and other fiber-based solutions for gas and electric vehicles. With U.S.-based operational headquarters in Southfield, Michigan, Auria operates 16 manufacturing, 9 technical and 5 JV locations across 10 countries and employs approximately 4,900 people worldwide. We are currently searching for Sr IT Analyst to join our team at our Corporate Business Systems Team. This position can be located at any one of our US locations and will be determined based on the successful candidate's location. What you will do: Design, test, debug, and implement new software application systems and enhancements to existing systems. Performs maintenance on existing software applications Solves basic to highly complex technical problems and is called on to lead projects Demonstrates in-depth knowledge and understanding of key functional areas Leads multiple functional areas and responsible for delivery within the timing, budget, and scope of larger department initiatives Responsible for answering and resolving support activities to department metrics and KPI's, providing corrective action recommendation when KPI's are not met. Responsible for meeting individual yearly objectives for the IT department. Ensures users of IT systems and technology receive timely and effective support. Works within own department and across other departments to resolve support issues. Delivers to plant / program launch activities in accordance with IT Risk and System policies. Responsible for meeting deadlines in projects which align to the department strategy. Responsible for system documentation in accordance with company systems implementation policies. Leads risk management for the IT organization, elevating concerns when identified. Adopts new and emerging technologies in their respective field of expertise, leads changes and upgrades to provide better service to their customers. Demonstrates the ability to understand problems or business opportunities in their area of responsibility and can gather, document, and analyze relevant requirements. Ensure documentation is produced in accordance with company standards and policies. Follows documented audit controls and security procedures. Makes recommendations for continuous improvement and risk mitigation. Leads the identification, development, analysis, documentation, and implementation of business use cases. Prepares for, presents to, and leads business process or system walk-throughs. Ensure users of their team's systems / technology are supported effectively and timely. Drive customer satisfaction and engagement for all systems and support services. Leads the development of specifications and proposals. Liaise with business/process owners and IT management on changes to the IT environments related to their team. Interface with peers and other IT teams on multi-discipline projects ensuring any technical or operation challenges are not introduced during newer implementations or changes. Understands systems methodology and can adapt to the methodology used by the group or groups to which support is provided. Highlights required maintenance and upgrades as they arise to ensure any costs can properly be tracked and budgeted. Performs analysis and support for assigned applications, sub-systems, or specific system modules. Identifies areas where cost or resource waste could be eliminated and elevated to their direct management. Responsible for building project plans and driving deadlines for projects in their own functional area. Evaluates alternative solutions to meet business requirements, assist in development of cost - benefit analysis and making recommendations to team leaders or IT management. Proactively plan for required maintenance and upgrades to ensure any costs can be identified, budgeted, and tracked. Determines and documents the impact of a proposed change on business processes and systems in their area of responsibility and makes appropriate plans and or recommendations Responsible for understanding and following development and implementation policies and procedures Responsible for system documentation in accordance with company systems implementation policies. Responsible for governing ERP support tickets related to responsible area. Other duties as assigned What you will gain as a part of the Auria Team: An opportunity to enroll in full medical, dental and vision plan. As well as voluntary benefits. Fertility Benefits available for those enrolled in our medical plan for financial support of treatment options Parental Leave and Adoption and Surrogacy Benefits for salaried employees Tuition Reimbursement available for eligible employees to continue education Auria matches 50% of your contributions up to 8%, for a maximum Auria match of 4% Salary Continuation & Long-Term Disability (LTD) What you will bring: BS degree with focus in IT or technical subject, preferred, or on the job experience Minimum 5 years of manufacturing IT experience within the ERP environment. Plex, QAD, One Stream, Power BI, SQL preferred Travel Requirements: Ability to travel up to 50% of the time to Auria manufacturing facilities. Knowledge, Skills, and Ability: Enterprise solution delivery, team and technical agility, continuous learning culture, communication, adaptability and creative thinking problem solving. Ability to work from the shop floor to the front office with ease Advanced knowledge and experience of the system life cycle methodology, quality assurance, project management, and relevant disciplines Possesses advanced analytical, technical, and problem-solving skills and abilities When applying to Auria positions, you will be taken to our career site (careers.auriasolutions.com) to apply directly with us even through external job boards. Auria utilizes an in depth interview process and will extend offers to successful candidates only at the completion of our process. Auria reminds all candidates that we will never ask for sensitive financial information throughout our process. We remind all candidates to take caution with any position that they are applying or when engaging with recruiters.

Job title: IT Field Technician Duration: 12+ months Location: Novi, MI (Would be traveling to various local hospitals), mileage reimbursement would be paid from hospital to hospital. Note: Must live within a 30-minute commute to Novi, MI Principal Duties and Responsibilities: Participates in providing support to customers by resolving semi-complex technical account and connectivity problems. Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas. The IT Technician performs semi-complex work within technical or paraprofessional area. Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex. Documents and refers complex, unusual problems to other support teams. Required Skills & Experience: Must have 2-3+ years of IT Field Support experience (Client/customer facing) One to three (1-3) years of successful experience in the area of Access Management, Help Desk, Service Desk, or IT Support responsibilities required. Basic account management skills and knowledge in regard to the creation, modification and termination of user accounts across multiple platforms. Preferred Skills & Experience: Five (5) years or more experience working in a 24/7/365 Health Care environment Access Management, Help Desk, Service Desk, or IT Support position using phone and email to provide direct end-user support and account management, preferred. ServiceNow ITSM tool usage, Mainframe knowledge, general account administration and Microsoft Active Directory administration experience highly preferred Education: HS Diploma or equivalent. Preferred education: Associates degree, bachelor's degree or 2 years of vocational technical training preferred.