Information technology analyst jobs in Rockville, MD - 3,838 jobs

MANTECH seeks a motivated, career and customer-oriented Counterintelligence Cyber Threat Technical Analyst to join our team in Springfield, VA or St. Louis, MO. Responsibilities include but are not limited to: Ensure Reporting Excellence & Process Adherence: Guarantee the completion of accurate and timely reports, ensuring all processes and activities align with established timeframes and standard operating procedures. Provide Comprehensive CI Cyber Support: Offer written and technical analysis to support teammates in completing forensic reports, CI Cyber inquiries, and all recurring monthly, quarterly, and annual CI Cyber Threat reports, contributing to a deeper understanding of specific threats. Conduct Threat Detection and Analysis: Detect anomalous network activity through data analysis, evaluate intrusion detection systems, incident tickets, event and log analysis, and security change tracking. Perform thorough threat analysis, generate forecasts and alerts, and recommend effective countermeasures. Investigate Malicious Code and Mitigate Risks: Investigate instances of malicious code to determine attack vectors, payloads, origins, and the extent of damage or data exfiltration. Identify risks to computer systems and propose corrective actions or software recommendations to mitigate malware intrusions. Develop Requirements and Document Best Practices: Identify, analyze, define, and coordinate user, customer, and stakeholder needs, translating them into technical requirements. Document best practices, lessons learned, processes, and procedures for quality assurance. Minimum Qualifications: 7+ years Network Analysis experience. Identify, decipher, and understand network artifacts. Possess or obtain certification to comply with DoD 8570.01-M Information Assurance (IA) requirements within one calendar year of assignment. Shall possess or obtain and maintain IA III certification. Desired Qualifications: Credentialed graduate of an accredited federal or DoD CI training academy. Bachelor's degree in a Science, Technology, Engineering or Mathematics discipline. Possess a DoD Cyber Crimes Investigator certification. Possess a post-graduate degree in a Science, Technology, Engineering or Mathematics discipline. Experience with malware analysis. Clearance Requirements: Must have a TS/SCI with the ability to pass a Poly Physical Requirements: The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.

MANTECH seeks a motivated, career and customer-oriented Senior GEOINT Analyst to join our team in Springfield, VA Job duties include, but are not limited to: Conduct GEOINT analysis on national security issues using imagery, geospatial data, and multi-INT sources to identify trends, events, and relationships. Integrate and coordinate intelligence across agencies, mission partners, and regional/functional offices to support policy makers, the IC, DoD, NGA, ASG, and allied organizations. Research and apply structured observation management (SOM) and activity-based intelligence (ABI) techniques to enhance mission-specific analysis. Produce accurate, timely, and relevant GEOINT products, including reports, database remarks, baseline descriptions, graphics, maps, infographics, and briefings. Extract, acquire, and manage geospatial information (e.g., shapefiles, geo-databases) for visualization, modeling, and intelligence analysis. Communicate findings effectively in written, visual, and oral formats tailored to mission requirements. Prioritize and manage multiple tasks in dynamic environments while ensuring high analytical accuracy and relevance. Minimum Requirements: HS Diploma and 10+ years of GEOINT experience OR Associate's degree and 8+ years of experience OR Bachelor's degree and 6+ years of experience OR Master's degree + 6 years of experience Experience with commercial and NTM imagery sources, search missions with softcopy tools, IEC exploitation workstations, and military infrastructure/order of battle analysis. Experience conducting historical imagery research. Experience and proficiency with MS Word, PowerPoint, database entry, and graphic design principles. Desired Qualifications Regional expertise to AOR, expertise in photogrammetry, remote sensing, or image processing. Strong knowledge of the intelligence collection process to include NGA's relationships with other IC Agencies. MS Word, PowerPoint, database entry and graphic design principles skills. Security Clearance Requirements: Active TS/SCI with the ability to obtain & maintain a Poly Physical Requirements: Must be able to remain in a stationary position 50%. Must be able to communicate, converse, and exchange information with peers and senior personnel. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

A cybersecurity consulting firm is seeking a Subject Matter Expert to support complex program management processes. You will advise on cybersecurity strategies, ensure compliance with federal standards, and engage with stakeholders on risk management. The ideal candidate has over 8 years of experience in cybersecurity and holds relevant certifications like CISSP or CISM. This full-time role is based in Washington, DC, and offers competitive compensation ranging from $130,000 to $180,000 per year. #J-18808-Ljbffr

About Coalfire Coalfire Federal is a market leading cybersecurity consultancy firm that provides independent and tailored advice, assessments, technical testing and a full suite of cyber engineering services to Federal agency customers. Coalfire Federal along with its parent company, Coalfire, has an unparalleled client list with deep customer relationships with leading cloud and technology providers including Amazon, Microsoft, IBM, Google and Oracle and Federal agencies. Coalfire has been a cybersecurity thought leader for over 20 years and has offices throughout the United States and Europe and is committed to making the world a safer place by solving our clients' toughest security challenges. But that's not who we are - that's just what we do. We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference. We're currently seeking a SOC Analyst with at minimum an Active Secret Clearance to support our on-site team in the Crystal City / Arlington, VA area. Location & Summary This is an opportunity join our Coalfire Federal team, supporting aa government client on site on a full time basis. The SOC Analyst will be responsible for assisting with the vulnerability management program and maintaining the vulnerability scanning tool, conducting incident response to include contributing to process improvement, and assist with monitoring existing alerts and security dashboards What you'll do Monitor security operations in a mixed Windows and Linux environment across multiple enclaves Conduct infrequent digital forensics and contribute to process development Operate endpoint detection and response tools including managing exceptions and alerts Incorporate threat intelligence into incident response through tools Assist with audits/assessments including audit plan preparation, review of documentation and evidence, evaluation of procedures, and client interviews. Manage priorities, tasks and hours on projects in conjunction with the project manager to achieve delivery utilization targets. Ensures quality products and services are delivered on time. Escalates client and project issues to management in a timely manner to inform and engage the necessary resources to address the issue Develop strong working relationships across the IT program to facilitate smooth operations and incident response activities What you'll bring The ability to support and be flexible with a small team, and work independently as needed The capability and interest in learning and growing into the role Expertise in security operations and vulnerability management Maintains strong depth of knowledge in one or more cybersecurity frameworks. Familiarity with Department of Defense STIGs and standard operating procedures associated with operating an air-gapped network Understanding of Windows infrastructure and communication components Basic understanding of Windows/Linux administration Familiarity with web applications and awareness of web application vulnerability assessments Education Completed Bachelor's degree from an accredited university, preferably in an IT related field. Clearance / Suitability *At minimum an Active Secret Clearance and on-site presence is required for this role. A Top Secret Clearance may also be held. Certifications At least one industry recognized cybersecurity /information security certification: CISSP, CISM, or CISA Years of Experience At minimum Five (5) years' direct work experience providing support to implementing an organization's information security program and related SOC experience Bonus Points Cyber Engineering background Splunk experience and / or certification ACAS, Nessus, or Tenable training Familiarity with an Endpoint Detection and Response tool such as HBSS, Carbon Black, or Cylance Optics Familiarity with a Network Based Intrusion Detection system Familiarity with the Purple Team Lifecycle and continuous process improvement Why you'll want to join us Our people make Coalfire Federal great. We work together on interesting things and achieve exceptional results. We act as trusted advisors to our customers and are committed to client-focused innovation as well as innovation in the industries that we serve. Coalfire offers our people the chance to grow professionally with colleagues they like and respect while tackling challenges that stretch their minds and expand their skill sets. Regardless of location, you'll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You'll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. You'll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support memberships, and comprehensive insurance options. Coalfire is an EEO employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

A leading defense solutions provider is seeking a Lead Trajectory Analyst to join their team in Bethesda, MD. This role involves leading trajectory simulations, ensuring flight safety, and collaborating with engineering teams. The ideal candidate will have a B.S. in Mechanical or Aerospace Engineering, along with 8+ years of experience in trajectory analysis and strong knowledge of flight mechanics. The company offers competitive pay and a strong commitment to mission success. #J-18808-Ljbffr

The Information Technology Department of Arnold & Porter has an opening for an Information Security Engineer in the Washington, DC office or may work 100% virtual/remote in a firm-approved U.S. state as part of the “Gideon” office. The Information Security Engineer is a technical security expert responsible for supporting security operations, engineering, and architecture functions and efforts for Arnold & Porter. Under the direction of the Manager of Information Security, the Information Security Engineer helps to ensure the overall security posture of the firm, and is expected to be involved in day-to-day security operations and contribute to ensuring the integrity and availability of the firm's IT and application infrastructure and the confidentiality, integrity, and availability of the firm's data in support of enterprise IT objectives and client service delivery needs. Qualifications: Responsibilities Security Operations Performing security log and event analysis taking appropriate action as directed or required to address security risk issues or events / incidents using EDR, SIEM and log aggregation systems. Monitoring and proactively executing the vulnerability management program to prevent or reduce IT hygiene risk issues from impacting production systems. Maintaining and managing security toolsets as assigned, that help to mitigate or respond to security events and incidents including, but not limited to: Application control systems EDR/AV Email Security platform Attack simulation platform Threat intelligence/hunting Security related artificial intelligence tools Supporting security incident response and investigation efforts as directed. Helping validate and track IT operational activities to ensure compliance with policy, standards, and other applicable requirements, or as directed by organizational needs. Researching and identifying security vulnerabilities and relevant industry / cybersecurity trends for follow-up and action. Regularly reporting and tracking IT security events and metrics along with remediation activities. Helping support third-party risk management efforts as assigned. Helping support the firm security awareness training program as assigned. Helping support the firm's IT Compliance efforts as assigned. Participating in IT Security on-call rotation. Security Engineering & Architecture Advising and assisting with planning of security systems and standards by evaluating network and security technologies, developing security requirements for the enterprise infrastructure, and maintaining overall user access and data protection control in support of enterprise objectives and client service delivery. Reviewing newly requested applications and SaaS and application changes for security impacts and possible remediation to address security risk. Actively participating in the enterprise Change Advisory Board (CAB). Conducting research and providing recommendations on methods, software, and technologies to mitigate risk exposures. Helping to develop and contribute to security policies, standards and procedures to maintain an appropriate security posture and/or compliance with applicable requirements. Technical Skills & Experience Education/Experience Four year college degree preferred; equivalent experience will be considered. Minimum of three (3) years of experience in Information Security, or equivalent experience in IT-related fields with secondary security responsibilities. Technical Skills Experience and understanding of Windows, Unix/Linux, and Active Directory. Solid understanding of core networking protocols, including TCP/IP, UDP, DNS, DHCP, HTTP/HTTPS, routing protocols. Experience and technical knowledge in security engineering, system and network security, authentication and security protocols, cryptography, application security, and cloud security. Proficient in Windows operating systems, Microsoft Office Suite, and related software. Skilled in leveraging artificial intelligence tools for daily work. Strong remote collaboration capabilities. Communication & Writing Communicate complex technical information clearly to non-technical audiences. Excellent oral and written communication, including reports, business correspondence, and procedure manuals. Effective presenter to diverse groups, including managers, clients, and the public. Ability to identify and apply the appropriate method of communication. Professionalism & Judgment Strong personal initiative, judgment, and professionalism. High level of confidentiality and discretion. Exceptional client service for both internal and external stakeholders. Problem-Solving & Strategic Focus Strong problem-solving skills and strategic thinking. Ability to define goals, prioritize tasks, and follow through to achieve results. Detail-oriented with excellent organizational and time management skills. Capable of handling multiple tasks in fast-paced environments. Flexibility & Commitment Reliable, dependable, and motivated. Flexible to work additional hours as needed. Willingness to travel (1-4 weeks per year, or more if required). The anticipated base salary for this position is $122,000 to $160,000. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. For benefits information, please note the firm's benefits details are available upon request. The firm may provide a discretionary bonus annually. Arnold & Porter is an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, sex, pregnancy and childbirth (including breastfeeding and related medical conditions), age, marital or partnership status, familial status, sexual orientation, gender, gender identity, gender expression, transgender, physical or mental disability, medical condition, family leave status, citizenship status, immigration status, ancestry, genetic information, military or veteran status, or any other characteristic protected by local, state or federal laws, rules or regulations. Our Firm\'s equal opportunity policy applies to all employment practices and terms and conditions, including, without limitation, recruitment, employment, assignment, training, compensation, benefits, promotions, disciplinary action and terminations. For purposes of the firm\'s Anti-discrimination and Anti-harassment Policies, the term "race" includes, without limitation, traits historically associated with race, including, but not limited to, hair texture and protective hairstyles, such as braids, locks, and twists. Arnold & Porter Kaye Scholer LLP endeavours to make information accessible to any and all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact Director of Support Staff at ***************. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. For our EEO Policy Statement, please contact us for details. If you would like more information about your EEO rights as an applicant under the law, please inquire about Know Your Rights. Arnold & Porter Kaye Scholer LLP uses E-Verify, which is a web-based system, to confirm the eligibility of our employees to work in the United States. As an E-Verify employer, we verify the identity and employment eligibility of newly hired employees by electronically matching information provided by employees on the Form I-9, Employment Eligibility Verification, against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). We use E-Verify because we are a federal contractor containing the Federal Acquisition Regulation (FAR) E-Verify clause. Please see the posters for details regarding E-Verify or contact Arnold & Porter Kaye Scholer LLP's Human Resources Department for more information. E-Verify Participation Poster and Right-to-work Poster. #J-18808-Ljbffr

A fast-growing, enterprise organization with a complex, multi-location workforce is seeking a hands-on Workday HRIS professional to support and optimize its full HCM environment. This is a highly visible individual-contributor role responsible for the day-to-day stability, configuration, and evolution of Workday across the business. This position sits at the center of HR operations, payroll, benefits, and reporting, and partners closely with HR leadership and technical teams to ensure Workday runs accurately, securely, and efficiently. What You'll Do Own the ongoing configuration and maintenance of Workday HCM across all major modules, including time, absence, benefits, payroll, compensation, and recruiting Maintain and troubleshoot business process frameworks, condition rules, security roles, and data flows Monitor and resolve issues across Workday integrations and vendor feeds Support release cycles, including regression testing, UAT, and post-deployment validation Ensure data integrity, compliance, and audit readiness across the HR system Build and maintain Workday reports, dashboards, and analytics for HR and leadership Serve as the first point of escalation for system issues, enhancements, and end-user questions Partner with stakeholders to improve workflows, automate manual processes, and enhance the user experience What We're Looking For 5+ years of HRIS experience in an enterprise environment Hands-on Workday experience with configuration responsibility Exposure to multiple Workday HCM modules (time, absence, benefits, payroll, compensation, recruiting) Strong understanding of business process frameworks, security, reporting, and data governance Experience supporting system upgrades, testing cycles, and production troubleshooting Comfort working with integrations, file feeds, and third-party vendors Strong analytical and communication skills with the ability to work across technical and HR teams Why This Role Stands Out Broad Workday ownership rather than narrow module support Stable, well-resourced enterprise environment High-impact role supporting critical HR, payroll, and benefits operations Long-term growth path for a senior HRIS professional who wants depth and influence

This Opportunity Manage projects with our Mid-Atlantic Civil and Drainage Team and be a part of a growing organization that meets our client's objectives and solves their challenges. At WSP, we are driven by inspiring the right people to be part of our future-focused business objectives. Our devotion to teamwork has allowed us to build communities and expand our skylines. Here at WSP, anything is within our reach and yours as a WSP employee. Come join us and help shape the future! Job Description WSP is currently initiating a search for a Drainage and Stormwater Senior Technical Manager for our Herndon, Virginia office. The successful candidate will manage the delivery of multiple drainage and stormwater design projects and hydrologic and have experience with hydraulic (H&H) studies for stormwater management, conveyance systems, resilient infrastructure, and flood control in Virginia and throughout the Mid-Atlantic region. This is an excellent management position in an internationally recognized global firm in a field designated for rapid growth. Duties and Responsibilities Perform professional civil engineering on roadway, stormwater, and site projects for multiple federal, state, and local clients. Provide engineering services and project/task management of drainage design, stormwater management, flood control and H&H modeling. Local and state experience on drainage and stormwater management design projects is preferred. Coordinate complex multi-disciplinary traditional design and alternative delivery projects. Coordinate, review and approve design plans, ensuring data integrity and work is compliant with all applicable codes, ordinances, and regulations. Mentor younger staff in the development of their design skills, including in the latest drainage and stormwater design focused on Virginia and local requirements. Permitting, public participation, and coordinating/interacting with regulatory agencies, subcontractors, and clients in a confident and professional manner. Oversee and monitor cross-functional teams in executing projects including budgets, tracking hours and expenses, and task completion. Collaborate with professionals from a variety of disciplines to provide future ready solutions for clients. Remain current in latest drainage and stormwater standards and water resources engineering techniques. Support business development activities in the region, including contributing to proposals, interviews and other pursuit activities. Exercise responsible and ethical decision-making regarding company funds, resources and conduct, and adhere to WSP's Code of Conduct and related policies. Perform additional responsibilities as required by business needs. Talent is the essence of meeting our client's objectives, goals and challenges. If this sounds like a fit for you, we'd love to have that first discussion of you joining our team. Minimum Qualifications Bachelor's Degree in Civil or Water Resources Engineering or closely related discipline. Professional Engineer license required. Virginia, Maryland and/or District of Columbia P.E. licenses preferred. 10+ years of relevant post-education experience in the A/E/C industry with a technical client-facing background in the water resources sector. Experience in water resources engineering including with hydraulic modeling of open-channel and closed conduit systems. The ability to manage several projects concurrently, provide senior-level input and evaluation on projects, and serve as technical manager. Proficient knowledge of related engineering principles, practices, process, and the application to permitting and project work-related issues. Well-defined knowledge with Stormwater Management, Drainage, Hydrology & Hydraulics Design, Watershed Studies, Floodplain Delineation, etc. Experience with project and client development/relationship management. Proficient ability to coordinate with agency regulators and understand requirements. Highly effective interpersonal and communication skills when interacting with others, expressing ideas effectively and professionally to an engineering and non-engineering audience. Demonstrated high-level of self-leadership with attention to detail, multi-tasking, and prioritization of responsibilities in a dynamic work environment. Ability to work independently and provide guidance and leadership to junior team or project members, with strict adherence to QA/QC. Proficient understanding of and well-defined experience with surface water analysis, hydrologic methodologies/models, hydraulic models, and with software tools for project delivery including AutoCAD, Civil 3D, MicroStation, OpenRoads, PondPack, HEC-RAS, project collaboration software, Bluebeam and ArcGIS software. Demonstrates strong competence in critical thinking and problem-solving skills required to apply technical knowledge to reach conclusions from testing results, data collation, statistical analysis and arriving at the most effective, economical, and logical solution. Demonstrated effectiveness at coordinating and assertively directing subconsultants and others to consistently complete tasks safely and efficiently. Preferred Qualifications Master's Degree or additional certifications in the above-referenced discipline Experience working with state/county/local/municipal clients in the Northern Virginia region. Virginia DEQ plan reviewer certification for stormwater management and/or erosion control. Working knowledge of roadway and utility design principles, practices, and processes. Affiliations with professional societies and active industry and community involvement are highly desirable #J-18808-Ljbffr

The Information Technology Department of Arnold & Porter has an opening for an Information Security Engineer in the Washington, DC office or may work 100% virtual/remote in a firm-approved U.S. state as part of the “Gideon” office. The Information Security Engineer is a technical security expert responsible for supporting security operations, engineering, and architecture functions and efforts for Arnold & Porter. Under the direction of the Manager of Information Security, the Information Security Engineer helps to ensure the overall security posture of the firm, and is expected to be involved in day-to-day security operations and contribute to ensuring the integrity and availability of the firm's IT and application infrastructure and the confidentiality, integrity, and availability of the firm's data in support of enterprise IT objectives and client service delivery needs. Responsibilities Security Operations Performing security log and event analysis using EDR, SIEM and log aggregation systems. Monitoring and proactively executing the vulnerability management program to prevent or reduce IT hygiene risk issues from impacting production systems. Maintaining and managing security toolsets such as Application control systems, EDR/AV, Email Security platform, Attack simulation platform, Threat intelligence/hunting, and Security related artificial intelligence tools. Supporting security incident response and investigation efforts as directed. Helping validate and track IT operational activities to ensure compliance with policy, standards, and other applicable requirements. Researching and identifying security vulnerabilities and relevant industry/cybersecurity trends for follow-up and action. Regularly reporting and tracking IT security events and metrics along with remediation activities. Helping support third‑party risk management efforts as assigned. Helping support the firm security awareness training program as assigned. Helping support the firm's IT Compliance efforts as assigned. Participating in IT Security on‑call rotation. Security Engineering & Architecture Advising and assisting with planning of security systems and standards by evaluating network and security technologies, developing security requirements for the enterprise infrastructure, and maintaining overall user access and data protection control. Reviewing newly requested applications and SaaS and application changes for security impacts and possible remediation to address security risk. Actively participating in the enterprise Change Advisory Board (CAB). Conducting research and providing recommendations on methods, software, and technologies to mitigate risk exposures. Helping to develop and contribute to security policies, standards and procedures. Qualifications Education/Experience Four‑year college degree preferred; equivalent experience will be considered. Minimum of three (3) years of experience in Information Security, or equivalent experience in IT-related fields with secondary security responsibilities. Technical Skills Experience and understanding of Windows, Unix/Linux, and Active Directory. Solid understanding of core networking protocols, including TCP/IP, UDP, DNS, DHCP, HTTP/HTTPS, and routing protocols. Experience and technical knowledge in security engineering, system and network security, authentication and security protocols, cryptography, application security, and cloud security. Proficient in Windows operating systems, Microsoft Office Suite, and related software. Skilled in leveraging artificial intelligence tools for daily work. Strong remote collaboration capabilities. Communication & Writing Communicate complex technical information clearly to non-technical audiences. Excellent oral and written communication, including reports, business correspondence, and procedure manuals. Effective presenter to diverse groups, including managers, clients, and the public. Ability to identify and apply the appropriate method of communication. Professionalism & Judgment Strong personal initiative, judgment, and professionalism. High level of confidentiality and discretion. Exceptional client service for both internal and external stakeholders. Problem‑Solving & Strategic Focus Strong problem‑solving skills and strategic thinking. Ability to define goals, prioritize tasks, and follow through to achieve results. Detail‑oriented with excellent organizational and time‑management skills. Capable of handling multiple tasks in fast‑paced environments. Flexibility & Commitment Reliable, dependable, and motivated. Flexible to work additional hours as needed. Willingness to travel (1-4 weeks per year, or more if required). The anticipated base salary for this position is $122,000 to $160,000. The actual base salary offered will depend on a variety of factors, including, without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. The firm may provide a discretionary bonus annually. Arnold & Porter is an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, sex, pregnancy and childbirth (including breastfeeding and related medical conditions), age, marital or partnership status, familial status, sexual orientation, gender, gender identity, gender expression, transgender, physical or mental disability, medical condition, family leave status, citizenship status, immigration status, ancestry, genetic information, military or veteran status, or any other characteristic protected by local, state or federal laws, rules or regulations. Our Firm's equal opportunity policy applies to all employment practices and terms and conditions, including, without limitation, recruitment, employment, assignment, training, compensation, benefits, promotions, disciplinary action and terminations. For purposes of the firm's Anti-discrimination and Anti-harassment Policies, the term "race" includes, without limitation, traits historically associated with race, including, but not limited to, hair texture and protective hairstyles, such as braids, locks, and twists. #J-18808-Ljbffr

Senior Analyst - Commercial Collections & Compliance The Commercial Collections & Compliance Analyst supports the operational performance of our retail real estate portfolio by creating systems, improving workflows, and delivering clear reporting for Operations, Asset Management, and Leadership. This role serves as a cross-functional coordinator with Leasing, Lease Administration, Legal, and Property Management to ensure accuracy, compliance, and timely resolution of tenant financial and operational obligations. **Hybrid schedule available, requires 3 days at our corporate office in Baltimore.** Key Responsibilities 1. Commercial Collections Management Lead the end-to-end collections process across the retail portfolio; build proactive workflows, tiering, triggers, and dashboards beyond standard automated reports. Manage arrearages 60+ days past due, escalating to legal, outside counsel, or enforcement actions when appropriate. Support bankruptcy tracking and reporting with guidance from Retail Leasing leadership and Legal. Coordinate payment plans and settlement agreements in partnership with Leasing. Oversee legal collections and evictions with outside counsel, ensuring accurate tracking across the portfolio. 2. Post-Eviction Recovery & Analysis Analyze post-eviction collectability and recommend recovery strategies. Manage the full post-eviction recovery process with outside counsel, including tracking outcomes and evaluating cost-benefit KPIs. Provide recovery performance reporting to Operations and Asset Management. 3. Compliance Monitoring: Sales Reporting & COIs Track and collect delinquent sales reports; conduct high-level audits for reasonableness and reporting frequency. Monitor tenant COI compliance and intervene when Lease Administration and Legal escalations are exhausted. Engage directly with tenants when necessary, requiring strong interpersonal and negotiation skills. Maintain accurate compliance records and communicate status updates internally. 4. Reporting, Metrics & Business Intelligence Maintain and enhance a quarterly BI matrix capturing key metrics such as arrearages, collections performance, recovery rates, COI compliance, and sales reporting compliance. Standardize processes and develop automated or semi-automated workflows where feasible. Produce actionable portfolio-level insights for senior leadership. 5. Cross-Functional Collaboration & Communication Serve as the central liaison across Leasing, Lease Administration, Legal, and Property Management. Ensure alignment on tenant status, collection strategies, compliance issues, and next steps. Provide timely updates and insights to Operations and Asset Management. Qualifications 3-5+ years in commercial property management, collections, lease administration, or similar role; retail experience preferred. Strong analytical capabilities, including BI tools, Excel, and portfolio reporting. Proven ability to build systems, workflows, and standardized processes. Excellent cross-functional communication and coordination skills. Working knowledge of commercial leases, legal processes, and tenant compliance requirements. Highly organized and effective in a fast-paced owner-operator environment. CRC is a 60+ year-old company with a best-in-class reputation as investors and operators. The firm is currently $4 billion in AUM. CRC is vertically-integrated and we are focused on delivering exceptional investment results through nuanced and thoughtful business strategies, unique to each asset.

CommVault Systems Engineer (Data Protection / Backup) Employment Type: Full-Time, Experienced Department: Technology Support CGS is seeking an experienced CommVault Data Protection Engineer with extensive knowledge and experience in designing, developing, configuring, implementing, testing, troubleshooting, deploying, and supporting backup and recovery technical solutions for a large-scale federal government enterprise's environment. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Designed, developed, configured, integrated and secured complex backup, recovery and storage products over wide area network (WAN) in a complex, geographically dispersed solution, ranging from single servers to multi-tier, multi-platform solutions utilizing the Commvault enterprise backup solutions. Create and maintain optimal backup, restore and redundancy solutions for critical data - to include primary/auxiliary copies and VM-based backups. Reviews, plans, and participates in executing regularly scheduled maintenances on the backup/recovery infrastructure. Troubleshoot complex backup and recovery problems to include networking, application, server, hardware, and appliance related backup issues. Provide analytics, usage, capacity planning and reporting within the Commvault management and monitoring solution. Implement regular security updates and patches to related backup application servers and appliances in accordance with Federal Information and Information Systems requirements. Work with operation teams to develop and support enterprise infrastructure processes, tools, and environments to ensure a timely response to backup, restore, and data replication requests. Qualifications: Possesses a strong knowledge of Commvault data protection application. Knowledge of other technologies a plus (LAN, WAN, Microsoft Windows Servers, Linux, SQL database). Experience with DISA STIGs and applying to Commvault related systems. Perform security related tasks which include documentation, vulnerability scan review, assessment support, patch management, and auditing as required Ideally, you will also have: CommVault Certified Engineer Working knowledge of SAN and Cloud storage systems - EMC Unity and PURE Storage. Federal Agency issued security clearance. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Email: ******************* #CJ $123,274.67 - $167,301.34 a year

```html About the Company Acclaim Technical Services, founded in 2000, is a leading language, operations, and technology services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows: ATS is consistently ranked as a top workplace among DC area firms and continues to grow. About the Role We are actively hiring a Systems Integrator to join our Data and Systems Integration Division working in Northern Virginia. You will be responsible for addressing, supporting and implementing Customer directed duties, tasks and objectives specific to unique Customer projects and programs. Responsibilities Manages day-to-day operations system resolutions by monitoring system, performance, configuration, maintenance, and performance. Installs network rebuilds to existing servers of system resources by monitoring system performance, configuration, maintenance, and repair. Applies system firmware and update security and other patches. Develops new system implementation plans. Performs system troubleshooting and works with outside vendors and other supplier personnel to effect resolution of issues. Establishes guidelines for installing/management of standalone workstations. Develops and implements infrastructure maintenance strategies. Develops procedures for system back-up. Works closely with development team to deploy network software and improve existing system. Qualifications Active TS/SCI clearances with polygraph, recent BI and polygraph within the last five years or ability to successfully complete required security processing. Bachelor' degree in computer science, software engineering, IT (or related major), or documented work experience. 5+ years of relevant experience in the areas of computer science, engineering, information technology, or information systems. Required Skills Extensive hands-on experience with computers and network security concepts, controls and implementations. Extensive knowledge of hands-on experience with building, maintaining - Windows, Server, Microsoft Virtualization Technologies. Experience with managing engineering projects (i.e., design, build, deploy). Knowledge and hands-on experience with scripting languages such as, Bash, Powershell, Python, etc. Knowledge and hands-on experience implementing secure best practices within platforms and networks such as, Securing Virtual Machines, Hypervisions, Virtual Desktop, Virtual Networks, etc. Knowledge and hands-on experience with Microsoft Azure. Knowledge and hands-on experience with basic networking and VPN technologies. Practical experience in Linux administration, architecture, networking and optimization. Strong analytical and problem-solving skills, demonstrated ability to analyze complex situations, determining course of action, and acting promptly and effectively when problems arise. Equal Opportunity Statement We are committed to diversity and inclusivity. ```

A prominent health solutions provider in Washington, DC seeks a Senior Product Analyst in Learning Technologies to drive the implementation and optimization of enterprise learning platforms. This hands-on leadership role involves leading data migration and validation, developing test strategies, and ensuring successful platform deployments. Candidates should have extensive experience with learning technologies, stakeholder management, and quality assurance practices. The position offers competitive pay and comprehensive benefits to support employee wellness. #J-18808-Ljbffr

GPLA, part of the DPR Family of Companies, is a leading firm in the field of structural engineering, dedicated to delivering innovative and efficient solutions for a wide range of construction projects. We are seeking a talented **Senior Structural Technical Manager** to join our dynamic team. This is a vital role within our team, responsible for overseeing the technical development and training of our team. As an expert in the field, you will lead and guide the engineering team, ensuring the highest standards of design, analysis, and compliance with industry regulations. You will establish and implement engineering procedures, drive technological advancements, and provide technical expertise to resolve complex issues. Collaborating with cross-functional teams, you will optimize engineering processes, promote innovation, and enhance project efficiency. The ideal candidate has a strong technical background, extensive industry knowledge, and excellent leadership and mentorship skills to inspire and develop the growing engineering team. Responsibilities will include but may not be limited to the following: **Supervisory Responsibilities** **Duties and Responsibilities** Perform and/or review calculations and analyses and develop and implement company engineering procedures and best practices to ensure structural integrity and compliance with building codes and regulations. Working knowledge of all relevant codes. Stay updated with industry trends, code updates, and advancements in structural design techniques and technologies by actively participating in professional development activities to enhance skills and knowledge in structural engineering and project management. Be a part of our shared leadership. 'We all have opportunities to lead and follow, allowing us to work with and for each other in mutual pursuit of what is best for the customer and the company. Together, we can make a much bigger impact than what we can do alone. Everyone has a role and responsibilities, and you are fully accountable for the results of your efforts over any formal title. We all play a critical part in the successful delivery of projects, and you have a responsibility to yourself and others to understand and exceed expectations, as well as to advance learning and improvement.' Provide mentorship, guidance, and professional development opportunities to team members, promoting their growth and technical proficiency.**Required Skills and Abilities** In-depth knowledge of structural engineering principles, codes, and standards. Familiarity with structural design and analysis, materials, and construction techniques for making informed decisions and ensuring compliance with regulations. The ability to identify and analyze problems, propose solutions, and make informed decisions which includes critical thinking skills and the ability to troubleshoot and resolve issues that arise during the construction process.Excellent verbal and written communication skills for effective collaboration and communication with internal and external project stakeholders, including clients, architects, engineers, contractors, and regulatory bodies. The ability to convey complex technical information in a clear and concise manner and manage stakeholder expectations. Strong organizational skills and the ability to prioritize and help manage multiple tasks simultaneously in a fast-paced environment to meet deadlines and ensure timely task completion.The ability to work effectively in a team environment and collaborate with diverse stakeholders; which includes active listening, negotiation, and conflict resolution skills. The ability to adapt quickly, make informed decisions, and adjust project plans to face unexpected challenges and changes. Proficiency in relevant software and tools used in structural engineering and project management, such as computer-aided design (CAD) software.Proficiency in project management; including experience in planning, organizing, and executing projects from start to finish. The ability to create comprehensive project plans, allocate resources, manage budgets, and ensure timely completion.Basic knowledge of financial and budget management principles is beneficial which includes the ability to track project costs, monitor budgets, and contribute to cost-effective decision-making.**Education and Experience** Fifteen years of experience working in the building structural engineering field.**Physical Requirements** Ability to sit or stand at a desk and work from a computer for prolonged periods of time. Ability to travel to perform site visits at various project locations around the country. Ability to lift a minimum of 15 pounds if needed. DPR is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at DPR are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national or ethnic origin, sex (including pregnancy), age, physical or mental disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, medical history or genetic information, or any other status protected by the laws or regulations in the locations where we operate. DPR will not tolerate discrimination or harassment based on any of these characteristics. Read more in our If you are seeking information on how DPR protects applicant data, please review our . #J-18808-Ljbffr

TLA is seeking an Information System Security Engineer (ISSE). This is a critical role responsible for designing, developing, implementing, and maintaining secure information systems and networks. The ISSE ensures that security requirements are effectively integrated into systems throughout their entire lifecycle, from design to disposal. This position involves close collaboration with system owners, developers, and other stakeholders to identify vulnerabilities, assess risks, and implement robust security controls in accordance with industry standards and regulatory frameworks such as the NIST Risk Management Framework (RMF) and DoD 8570/8140 guidelines. Responsibilities Security Architecture and Design: Design, develop, and implement network and system security measures that provide confidentiality, integrity, availability, authentication, and non-repudiation. Risk Management: Assess and mitigate system security threats and risks throughout the program life cycle, including performing technical security assessments and vulnerability analyses. Compliance and Documentation: Ensure systems comply with applicable security policies, standards, and methodologies (e.g., NIST, DoD, FISMA). Prepare and maintain security documentation, including System Security Plans (SSPs), Plan of Action and Milestones (POA&Ms), and security assessment reports. Testing and Validation: Plan and conduct security verification testing, using tools like vulnerability scanners (e.g., Nessus, ACAS) to identify weaknesses and ensure controls are in place and effective. Operational Support and Incident Response: Monitor systems for irregular behavior, support security incident response activities, and manage changes to systems while assessing their security impact. Collaboration and Guidance: Serve as a subject matter expert, providing guidance to development, engineering, and program teams on secure design, development, and secure coding techniques. System Hardening: Oversee the implementation of security configuration settings and hardening of systems (e.g., using DISA STIGs) to minimize vulnerabilities. Required Skills and Experience Education: Bachelor's degree in Computer Science, Information Technology, Information Assurance, Information Systems Security Engineering, or a related field (or equivalent experience). Experience: A minimum of 5-8 years of experience in information security engineering, system administration, and/or cybersecurity, with hands‑on experience in implementing security controls and supporting authorization processes. Technical Skills Expert knowledge of security engineering principles, secure architecture, and design concepts. Hands‑on experience with security tools such as vulnerability scanners (Nessus/ACAS), SIEM platforms (Splunk, LogRhythm), and security configuration tools (DISA STIGs, SCAP). Strong understanding of network protocols, firewalls, intrusion detection/prevention systems, encryption techniques, and access controls. Familiarity with various operating systems (Windows, Linux, Unix) and secure configuration management. Experience with risk management frameworks, specifically the NIST RMF and/or DoD 8500 series guidance. Soft Skills Strong analytical thinking, attention to detail, problem‑solving capabilities, and excellent communication skills to collaborate effectively with technical and non‑technical stakeholders. Clearance (if applicable): May require a U.S. Citizenship and an active security clearance (e.g., Secret, Top Secret, or SCI). Preferred Certifications Certified Information Systems Security Professional (CISSP) CISSP-Information Systems Security Engineering Professional (ISSEP) Certified Cloud Security Professional (CCSP) Certified Ethical Hacker (CEH) or GIAC certifications (GSEC, GCIH) AWS Certified Security Specialty, Cisco Certified Network Associate (CCNA) Security, or similar cloud/network vendor certifications. At TLA, we build solutions that matter-supporting national security missions through technology innovation, collaboration, and excellence. Our team is passionate about leveraging modern technologies to deliver impactful, mission‑focused outcomes for our customers. Benefits Competitive salary and performance bonuses Medical, dental, and vision coverage Paid time off and federal holidays 401(k) with company match Education and certification reimbursement Training and professional development opportunities Employee referral bonuses and team events TLA is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr

Spry Methods is seeking an Information Systems Security Engineer (ISSE) to support secure, mission-focused information systems in a high-impact government environment. The ISSE will contribute to the design, implementation, and maintenance of cybersecurity controls across enterprise and mission systems, working closely with engineering, operations, and security teams to ensure systems meet federal cybersecurity and authorization requirements. What Your Day-To-Day Looks Like (Position Responsibilities): Support the identification of information protection needs and security requirements for information systems and network environments Contribute to the design and implementation of security architectures and security controls across system components Assist with security engineering activities throughout the system lifecycle, including requirements, design, implementation, testing, and operations Support the implementation of security measures that ensure confidentiality, integrity, availability, authentication, and non-repudiation Participate in Risk Management Framework (RMF) activities, including security control implementation, assessment support, and continuous monitoring Develop and maintain security documentation such as System Security Plans (SSPs), security control artifacts, POA&Ms, and ATO packages Assist in assessing the security impact of system changes, enhancements, and architectural modifications Support vulnerability management efforts, including reviewing scan results and coordinating remediation actions Collaborate with system engineers, network engineers, developers, and security stakeholders to support authorization activities What You Need to Succeed (Minimum Requirements): TS Clearance with SCI eligibility. 3 - 5 years of demonstrated experience supporting cybersecurity or information assurance activities within enterprise or mission systems Working knowledge of the NIST Risk Management Framework (RMF), FISMA and ATO processes Familiarity with common security assessment, vulnerability scanning, and monitoring tools (e.g., Nessus, NMAP, Guardium, WebInspect, or similar) Understanding of system and network security principles, including access control, boundary protection, and secure system design Experience supporting cloud security in environments such as AWS GovCloud, C2S, SC2S, and Microsoft Azure. Analyze logs using Splunk and AWS tools. Ability to document security controls and communicate technical information clearance Hands-on experience with vulnerability assessment and configuration tools such as Nessus, ACSA, and Splunk. Ideally, You Also Have (Preferred Qualifications): Certifications: CISSP, CISM, CASP+, CECAP, Security+, AWS Certified Security - Specialty, or other relevant certifications. Experience in a high-side or multi-enclave (U/S/TS) environment. Experience working with Agile development teams and CI/CD pipelines. Familiarity with NIST 800-53 Rev. 5 #CJ #J-18808-Ljbffr

Unlock Your Potential with the CSBS Summer Internship Program For more than 110 years, the Conference of State Bank Supervisors (CSBS) has been uniquely positioned as the only national organization dedicated to advancing the nation's dual-banking system, strengthening consumer protection, and promoting safe and sound financial supervision. Every day, we work alongside state regulators to oversee the financial services industry, foster economic growth, and drive innovative, responsive regulation. Our goal? To be the recognized leader in enhancing the quality and effectiveness of state financial oversight. Are you ready to kickstart your career in the vibrant heart of the nation's capital? The CSBS Summer Internship Program offers undergraduate, graduate, and law school students an unparalleled opportunity to gain hands-on experience, expand their professional network, and make a tangible impact in the world of financial policy and regulation. This dynamic 12-week paid internship immerses you at the intersection of policymaking, technology, business, and regulation. You'll work on meaningful, high-impact projects aligned with your background and interests, gaining exposure to industry leaders, policy experts, and fellow emerging professionals. In addition to your individual assignments, you'll collaborate with a cohort of interns on a strategic enterprise-wide project that will leave a lasting impact on CSBS. Commuter benefits are also provided. If you're passionate about government, law, technology, public policy, business, or non-profit work, this internship is your gateway to professional growth and real-world impact. Are you ready to explore, learn, and lead? Join us this summer at CSBS in Washington, DC, and take the next step in your career! Values Instilled Behaviors for Excellence (VIBE) At CSBS, work-life balance isn't just a policy; it's our VIBE! We recognize that our team members have lives that deserve attention and care. That's why we create strong, supportive relationships that help everyone grow both professionally and personally. We honor each other's expertise and speak the truth, even when it's a bit awkward. And guess what? This honesty creates a vibe of respect and trust that powers our efficiency and our excellence. It lets us chase those career goals while also nurturing our personal pursuits. At CSBS, you can thrive at work and at home-it's the best of both worlds! Just like a healthy work-life, collaboration is an essential part of CSBS's mission. In fact, it is the heartbeat of everything we do! We're all about pitching in, giving props to our colleagues, and having each other's backs. This allows us to push ourselves to our maximum potential and embrace those bold risks and innovative solutions. No matter what comes our way, our commitment to communication and teamwork strengthens us. We at CSBS are on mission and on the move, tackling all challenges together! Intern Position Summary The IT Infrastructure Operations Intern will work with the Director, Infrastructure Engineering, serving as a technical resource on multiple projects at the CSBS. The candidate will assist the Enterprise Infrastructure team with support tasks such as: end-user support (assisting helpdesk if necessary), Microsoft M365 Office applications and services, end user hardware & software, mobile devices, conference room audio visual solutions, and Amazon Web Services environment. The candidate may also evaluate new technology solutions, perform market research, best practices study, Proof of Concept development, solution comparison matrix analysis, assist with compliance remediation, assist with systems assessments and remediation as well as work with Engineers on solution implementation. Essential Functions Assist with M365 environment and end-user support. Develop and maintain solutions. Utilize generally accepted best practices for documenting code. Participate in Requirements Review and technical presentations. Work effectively with contractors and outsourcers providing technology services to CSBS. Develop and make presentations to non-technical stakeholders. Create and run scripts designed to either pull or update data experience with PowerShell Provide compliance remediation within the Infrastructure Operations environments. Document processes and procedures. Update/modify group policies for testing. Education and Experience Currently pursuing a degree in Computer Science, Information Technology (IT), Cyber Security, Data Analytics, or a related field. Coursework prerequisites: Windows Server Administration, Fundamentals of Networking, or similar. Knowledge, Skills, and Abilities Excellent written and verbal communication skills. Ability to manage multiple tasks and projects with attention to detail and timelines. Ability to collaborate effectively with diverse teams, including data stewards, IT staff, and other stakeholders. Knowledge of the intersection of information technology and state financial regulation. Ability to identify patterns and generate actionable insights. Requirements Due to the nature of CSBS's business in support of state financial services supervision, all CSBS employees have the potential of interacting with confidential information related to the supervision of financial services companies ("Confidential Supervisory Information"). As a result, in addition to general business conflicts of interest, all CSBS employees are expected to disclose conflicts of interest in financial services companies on at least an annual basis and to proactively avoid such conflicts. Protect the confidentiality, integrity, and availability of CSBS information and information systems in accordance with CSBS policies and procedures. Candidate must be in the DC area and able to work in the CSBS office as needed. Compensation at CSBS At CSBS, salary offers are determined within the established range based on a candidate's experience, education, and the market demand for the role. Where appropriate, we also carefully benchmark against similar internal positions to ensure equity and consistency. In addition to competitive salaries, CSBS offers a comprehensive benefits package, a flexible hybrid work environment, and an inclusive culture. Learn more about our benefits, culture, and work environment by visiting CSBS Careers. Sponsorship Please note that CSBS is not able to provide employment sponsorship for this position.

IT Service Desk Ticketing System Administrator - DHS Federal Law Enforcement Training Center (FLETC) ID 2025-1450 Remote No JOB TITLE: IT Service Desk Ticketing System Administrator GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC) POSITION INFORMATION: Full-Time Position LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM; Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal. POSITION TIMING: Contingent on Contract Award ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment. Program Overview: The Federal Law Enforcement Training Centers (FLETC), part of the Department of Homeland Security (DHS), is responsible for training and supporting the training of federal, state, local, and tribal law enforcement officers-as well as international partners-who enforce laws, treaties, and regulations in the United States and abroad. Headquartered in Glynco, Georgia, with training delivery points in Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland, FLETC's mission depends on secure, stable, and modern IT infrastructure. This program delivers comprehensive Information Technology (IT) Delivery and Operations Support Services (DOSS) that ensure reliable and efficient IT performance across all FLETC locations. The IT Service Desk Ticketing System Administrator will play a key role in maintaining, enhancing, and supporting the Service Management and ticketing platforms that enable FLETC's enterprise IT operations. The IT Service Desk Ticketing System Administrator is responsible for the administration, configuration, and optimization of the FLETC IT Service Desk environment, ensuring effective service delivery and incident management across the organization. This position is ideal for an experienced IT professional with deep expertise in Ivanti Service Manager and related Ivanti modules, as well as a strong background in database design, system integration, and IT service management processes. The administrator will work closely with IT leadership, support teams, and system owners to design efficient workflows, maintain data integrity, and implement enhancements that align with DHS and FLETC operational goals. Responsibilities RESPONSIBILITIES: Administer, configure, and maintain the Ivanti Service Manager platform and related systems, including Ivanti Voice Server, Asset Manager, and Change Manager. Design, develop, and maintain database schemas and data structures that support clear referential integrity and optimized performance. Configure and customize Service Desk modules to support incident, problem, change, and asset management processes. Implement workflows, automation, and reporting capabilities to enhance service delivery and user experience. Manage system integrations with other enterprise tools, directories, and databases to ensure seamless interoperability. Monitor system performance, troubleshoot issues, and ensure high availability and reliability of the ticketing environment. Maintain comprehensive documentation for system configuration, procedures, and data models. Collaborate with IT leadership to align Service Desk processes with ITIL and DHS/FLETC standards. Support user training, permissions management, and service catalog administration within the Ivanti environment. Qualifications REQUIRED: Extensive hands-on experience designing and administering Ivanti Service Manager, Ivanti Voice Server, Ivanti Asset Manager, and Ivanti Change Manager. Proven experience designing and maintaining database schemas and structures with strong referential integrity. Deep understanding of IT Service Management (ITSM) principles, including incident, problem, change, and asset management. Strong analytical and troubleshooting skills with attention to detail and accuracy. Ability to collaborate effectively with cross-functional IT teams and communicate complex concepts clearly. Ability to obtain and maintain a Public Trust security clearance. DESIRED: Experience developing automation scripts or integrations using Ivanti APIs, PowerShell, or related technologies. Familiarity with Microsoft SQL Server or other relational database management systems. ITIL certification or demonstrated experience applying ITIL-based processes. Experience supporting enterprise-level Service Desk systems within federal or large-scale environments. Excellent documentation, communication, and customer service skills. WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment. ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.

The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Job Description Responsible for providing strategic guidance, technical expertise, and project leadership to support the healthcare system's IT initiatives. Collaborate with stakeholders across departments to optimize systems, enhance operational efficiency, and drive innovation in healthcare IT. Work is performed under general direction Qualifications Provide high-level IT consulting services, including strategic planning, system evaluations, and recommendations for technology improvements. Analyze IT systems and workflows to identify inefficiencies and recommend optimizations. Develop and present IT roadmaps, policies, and governance frameworks to ensure long-term technology sustainability. Serve as a subject matter expert in emerging technologies, cloud computing, cybersecurity, and healthcare IT trends Lead and manage IT projects from initiation to completion, ensuring timely delivery, budget adherence, and quality outcomes. Develop project plans, define scope, set objectives, and track progress against milestones. Coordinate cross-functional teams, providing guidance, technical expertise, and strategic direction. Identify project risks and develop mitigation strategies to ensure successful implementation. Communicate project updates, reports, and key insights to stakeholders at all levels. Work closely with IT leadership, clinical teams, administrative staff, and external vendors to align IT initiatives with UMMS goals. Conduct training, presentations, and knowledge-sharing sessions to enhance technology adoption and efficiency. Develop documentation, reports, and recommendations for executive leadership. Assess, troubleshoot, and enhance IT systems, applications, and network performance. Support IT teams in system upgrades, migrations, and process improvements. Ensure seamless integration between new technologies and existing hospital systems. Ensure IT solutions comply with healthcare industry standards and UMMS policies. Perform other duties as assigned Education Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, or a related field. 7+ years of experience in IT consulting, IT strategy, or technical leadership roles, preferably within a healthcare setting. Experience leading IT projects, managing resources, and driving technology initiatives in a complex matrixed environment. Proven record of accomplishment managing IT projects, implementations, and system integrations in a complex organization. Advanced knowledge of IT infrastructure, cloud solutions, data security, and interoperability. Proven ability to collaborate with stakeholders and provide strategic IT recommendations. Expert skill presenting findings, conclusions, alternatives and information clearly and concisely at all levels within the organization. Expert skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes. Advanced analytical, critical thinking, planning, organizational, and problem-solving skills. Creative thinker who can conclude meaningful insights from data to solve business problems. Expert skill communicating technical concepts to non-technical audiences. Expert verbal, written, and interpersonal communication skills. Advanced skill in the use of Microsoft Office Suite (e.g., Access, Word, Excel, PowerPoint.) Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $89.76-$143.33 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.