Manager - IT Audit
Information technology analyst job in Santa Fe, NM
** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that-our technology helped people put a man on the moon and capture the first-ever picture of a black hole.
We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital , WD , WD_BLACK, and SanDisk Professional brands.
We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.
Today's exceptional challenges require your unique skills. Together, we can build the future of data storage.
**Job Description**
The Manager, IT Audit, will play a key role within Western Digital's Global Internal Audit (IA) organization, supporting the delivery of assurance and advisory activities related to technology, cybersecurity, IT governance, and systems implementation. Reporting to the Senior Director, IT Audit, this role will oversee and execute audits across global operations, support the company's SOX program, and help strengthen IT risk management practices in alignment with WD's enterprise strategy and "Built to Win" culture.
The role partners closely with IT, Information Security, Finance, and external auditors to ensure robust IT controls and readiness across WD's technology landscape.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Audit Planning & Execution
+ Lead the planning, execution, and reporting of IT audit engagements across infrastructure, applications, ITGCs, and cybersecurity.
+ Conduct IT SOX control testing, including ITGCs, automated controls (ITACs), IPE, and system access reviews across ERP (Oracle) and key business systems.
+ Assess system changes, configurations, and integrations to ensure compliance with WD's IT policies and SOX requirements.
+ Identify control deficiencies, root causes, and actionable recommendations, ensuring timely management remediation.
+ Support coordination with external auditors (KPMG) to align on scope, approach, and reliance opportunities.
+ Ensure all audit documentation is complete and accurate in AuditBoard in accordance with IA methodology and professional standards.
Risk & Governance
+ Partner with Enterprise Risk Management (ERM) to identify and assess technology and cyber risks within the enterprise risk framework.
+ Evaluate IT governance and control maturity, providing insights on opportunities to enhance policies, processes, and automation.
+ Support audits and advisory reviews over major initiatives such as system implementations, cloud transformation, AI enablement, and system decommissioning.
+ Stay informed on evolving IT regulations (e.g., PCAOB, SEC, data privacy, etc.) and industry trends to enhance WD's control posture.
Collaboration & Communication
+ Build strong partnerships with IT, Information Security, Finance, and other global functions to promote a culture of risk awareness and control excellence.
+ Communicate audit results, risk insights, and recommendations clearly to management across geographies.
+ Work closely with global IA colleagues to ensure consistent methodologies and high-quality execution.
+ Participate in cross-functional initiatives and special projects as assigned by the CAE or Senior Director.
Leadership & Development
+ Provide direction and coaching to staff auditors, including WD's India-based resources and co-sourced partners.
+ Foster collaboration, innovation, and continuous improvement within the IT Audit function.
+ Contribute to the development and maintenance of standardized IT audit programs and best practices within AuditBoard.
**Qualifications**
REQUIRED
+ Bachelor's degree in Information Systems, Computer Science, Engineering, Accounting, or a related discipline.
+ Professional certification preferred: CISA, CISSP, CISM, CIA, or equivalent.
+ 6-10 years of progressive IT audit, IT risk, or technology assurance experience (public company or Big Four experience preferred).
+ Hands-on experience auditing ERP systems (Oracle), ITGCs, ITACs, IPE, and cybersecurity programs.
+ Familiarity with cloud platforms, identity management, and data governance processes.
+ Strong understanding of IT SOX control testing, evidence evaluation, and external auditor coordination.
SKILLS
+ Experience using AuditBoard or similar GRC/audit management tools is a plus.
+ Excellent analytical, communication, and project management skills.
+ Ability to manage multiple priorities in a fast-paced, global environment.
+ Strong collaboration mindset and ability to work effectively with geographically dispersed teams (U.S., India, and Asia).
+ Occasional travel (domestic and international) may be required.
**Additional Information**
Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (****************************************************** .
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Based on our experience, we anticipate that the application deadline will be **02/13/2025** (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this.
**Compensation & Benefits Details**
+ An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
+ The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future.
+ If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned.
+ You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards.
+ We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan.
+ **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .
Help Desk Agent
Information technology analyst job in Santa Fe, NM
**_JOB TITLE:_** Help Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services, LLC **_SALARY:_** $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt Help Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards. It includes providing prompt, reliable, and accurate information to customers while maintaining effective communication.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
+ Receives customer inquiries and fulfills requests, providing high-quality customer service in a professional, efficient, and timely manner.
+ Operates within established guidelines and procedures to independently deliver a full range of services to the customer.
+ Matches customer needs with current products and services and suggests new ones to target customer's unmet needs.
+ Use examples and analogies as appropriate to facilitate understanding.
+ Identifies, resolves, or escalates, and tracks issues of all customer interactions in a work management tool (ServiceNow) or as determined by the client.
+ Aids in information to the customer in a prompt manner.
+ Uses judgment to anticipate customer service needs, resolves routine issues, and takes action accordingly, consistently providing high level quality service.
+ Manage continuous improvement through ongoing collection of data and information regarding customer requirements.
+ Understands and responds to others using active listening skills and tactful communication.
+ Ability to perform first-line troubleshooting for customers.
+ Ability to resolve issues following the parameters and guidelines of the client.
+ Help new and developing team members.
+ Demonstrate proactive business and customer service mentality, assuming ownership over solutions with a desire and willingness to be flexible and adaptable.
+ Other duties as assigned.
**Qualifications**
**Here's What You Need**
+ Requires a high school diploma or GED
+ Knowledge of and experience using various computer applications including Microsoft Office Suite
+ Technology savvy with an interest in new generation technology - comfortable doing things a different way, troubleshooting, and recommending new technology.
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills Required:**
+ Must possess problem-solving skills.
+ Exceptional communication skills, both oral and written.
+ Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
+ Highly motivated with the ability to handle and manage multiple tasks at any one time.
+ Ability to forge new relationships, individual and teaming in nature.
+ Must be a Self-starter, that can work independently and as part of a team.
+ Ability to follow instructions for logging into a computer and launching various applications
+ Ability to navigate the applications and programs utilized including opening and closing windows, select portions of text or other items using the mouse, copy/cut and paste text
+ Ability to successfully handle customer requests and document in work management tools and applications.
+ Strong interpersonal skills with the ability to communicate in a professional, and articulate manner to individuals from diverse backgrounds.
+ Effective listening skills to include cognitive ability to locate and convey requested information
+ Excellent organizational, analytical, and problem-solving skills with high-level attention to detail with good follow up and follow through skills.
+ Proven ability to multitask and prioritize in a fast-paced environment with changing priorities; adaptable to change and a quick learner.
+ Ability to handle sensitive and confidential information appropriately.
+ Continuous learner/improvement mindset, desire to learn quickly with a commitment to excellence.
+ Positive attitude; tolerance for dealing with difficult customers and stressful situations.
+ Dependable and accountable.
**Desired Qualifications:**
+ Experience in a customer service role.
+ Experience supporting customers in a virtual environment.
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to:** Delivery Manager
**Working Conditions**
+ Professional remote office environment.
+ Ability to work Mon-Fri 8am to 5pm EST.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $15.00 - USD $17.00 /Hr.
Submit a Referral (****************************************************************************************************************************
**Can't find the right opportunity?**
Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities!
**Location** _US-_
**ID** _103792_
**Category** _Customer Service/Support_
**Position Type** _Full-Time Hourly Non Exempt_
**Remote** _Yes_
**Clearance Required** _None_
Information Technology Specialist
Information technology analyst job in Santa Fe, NM
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ContractSchedule:
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Auto-ApplyRevenue Operations Analyst
Information technology analyst job in Santa Fe, NM
Dodge Construction Network (Dodge) is growing and we're looking to bring on a Revenue OperationsAnalystto helpguide thecommercial organization byoptimizinga well-structured sales process and implementing solutions based onrigorousanalysis. The Revenue OperationsAnalystwill be responsible for supporting ourrevenueteamsbyanalyzingall aspects ofourlead generation, prospecting, deal flow, andrevenuepipeline.The ideal candidate will have already started their revenue operations career and is excited to take ownership of key areas of focus within the team.
This is afull-timeposition and reports directly to the SeniorDirector, Revenue OperationsandAnalytics.
**_Preferred Location_**
This is a remote, home-office based position open to candidates across the continental United States, with a preference for those located in the Eastern Time Zone.
**_Travel Requirements_**
Expected travel is less than 5% of the time, but may occasionally be required for team meetings.
**_Essential Functions_**
+ Assist in helping Sales Development Representatives (SDRs), Account Executives (AEs), and Sales Leadership interact with our data primarily stored in our CRM (Salesforce) and interconnected systems to meaningfully drive better execution of sales strategy
+ Analyze our lead and opportunity assignment engine to match the right individuals and companies, with the right sales professionals, at the right time
+ Create sales and revenue forecasts using pipeline analysis, booking estimates, and key sales performance indicators
+ Gather and organize our data and generate deeper customer insight to enhance sales productivity
+ Work cross-functionally to ensure business data and reporting is 100% in sync for all members of our Go-To-Market teams
+ Troubleshoot reporting discrepancies as needed
+ Conduct complex, important work under minor supervision with wide latitude for independent judgment
**_Education Requiremen_** **_t_**
Bachelor's degreeinquantitativefield(mathematics, economics, etc.)and/or equivalent work experience.
**_Required_** **_Experience_** **_, Knowledge_** **_and Skills_**
+ 3+ years in SaaS Sales/Revenue Operations with a leading technology company
+ Proficiency with Salesforce object and reporting schemas
+ Intermediate proficiency in Excel functions and modeling
+ Experience with Business Intelligence tools
+ Exceptionalanalyticalskills,with theabilityto present datacross-functionally and to executives
+ Meticulous organizational and documentation skills
**_Preferre_** **_d_** **_Experience_** **_, Knowledge_** **_and Skills_**
+ Proficiency with Salesforce CPQ object and reporting schemas
+ Experience developing Tableau and Quick Sight dashboards and visualizations
**_About Dodge Construction Network_**
Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.
Dodge is the catalyst for modern construction.
**_Salary Disclosure_**
Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.
**_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the_** **_future require sponsorship for employment visa status._** **_A b_** **_ackground check_** **_is_** **_required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job_** **_and_** **_consistent with all federal state and local ordinances._**
**_Reasonable_** **_Accommodation_**
**_Dodge Construction Network_** **_is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._**
**_Equal Employment Opportunity Statement_**
**_Dodge Construction Network is an Equal Opportunity Employer._** **_We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people._** **_All employment decisions shall be_** **_based on merit,_** **_qualifications,_** **_and business needs_** **_without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status,_** **_pregnancy,_** **_sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._**
_\#LI-Remote_
_\#LI-SB1_
_\#DE-Remote_
_\#DE-1146-2025_
Investment Operations Analyst
Information technology analyst job in Santa Fe, NM
The New Mexico State Investment Council (NMSIC) is the second-largest sovereign wealth fund organization in the country in terms of total assets under management, yet we operate with a relatively small and collaborative team of about 30 professionals.
Our core mission is to generate the highest risk-adjusted returns for the state and our beneficiaries.
NMSIC provides more than one-quarter of all funding for K-12 education and over half of all early childhood program funding in New Mexico.
State economists project that by 2039, NMSIC will become the single largest source of revenue for the state.
We are also committed to making strategic investments within New Mexico to achieve both strong financial returns and meaningful economic impact.
Our team is passionate about uplifting the lives of New Mexico residents through thoughtful, long-term investment.
Supply Chain IT Transformation Tech Lead
Information technology analyst job in Santa Fe, NM
**_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.
**_Job Summary_**
We are seeking a highly skilled Technical Lead with deep expertise in Java Spring Boot, API & Microservices architecture, cloud-native development (GKE/Kubernetes), integration patterns, event-driven systems, and modern identity management.
The ideal candidate will be a hands-on engineer who can lead design and delivery of scalable platforms while driving enterprise and industry standards, ensuring security and compliance, and mentoring engineering teams.
In addition, experience with PLC (Programmable Logic Controllers) and integrating industrial/operational technology with enterprise systems is highly valued, as it enables bridging IT and OT environments in a secure and scalable way.
**_Responsibilities_**
+ Technical Leadership
+ Lead a team of engineers in designing, building, and deploying scalable enterprise applications.
+ Define and enforce enterprise architecture patterns, industry standards, and compliance requirements.
+ Partner with product managers and architects to translate business requirements into technical solutions.
+ Full Stack Engineering
+ Design and develop backend services using Java, Spring Boot, and Microservices architecture.
+ Develop RESTful and GraphQL APIs with strong security, scalability, and observability principles.
+ Contribute to front-end integration (React/Angular or equivalent) as needed.
+ Cloud & Platform Engineering
+ Deploy, manage, and optimize workloads on Google Kubernetes Engine (GKE) and other cloud-native services.
+ Implement containerized solutions, automated pipelines, and GitOps principles for deployment and scaling.
+ Integration & Event-Driven Architecture
+ Design and implement integration patterns with third-party APIs, enterprise systems, and OT environments.
+ Build event-driven and asynchronous solutions leveraging Kafka, Pub/Sub, or equivalent.
+ Ensure solutions are secure, resilient, and support high availability.
+ Identity & Security
+ Implement and manage authentication and authorization using Okta (OAuth 2.0, OIDC, SAML, MFA, RBAC).
+ Drive best practices for application security, compliance, and enterprise identity standards.
+ Mentorship & Collaboration
+ Mentor engineers, conduct code reviews, and promote a culture of learning and innovation.
+ Drive cross-team collaboration with QA, DevOps, and Product teams to ensure smooth delivery.
**_Qualifications_**
+ 8+ years of hands-on software engineering experience, including 2+ years in a Tech Lead role preferred.
+ Strong experience with Java, Spring Boot, Microservices, RESTful APIs preferred.
+ Hands-on experience deploying applications on Kubernetes preferred (preferably GKE).
+ Strong knowledge of enterprise standards, architecture patterns, and compliance frameworks preferred.
+ Solid understanding of integration design patterns and working with external APIs preferred.
+ Experience with event-driven architecture preferred (Kafka, Pub/Sub, or similar).
+ Expertise in identity and access management using Okta preferred (authentication, authorization, SSO).
+ Knowledge of database technologies preferred (SQL/NoSQL).
+ Strong problem-solving, system design, and architecture skills preferred.
+ Experience with front-end frameworks preferred (React, Angular, or Vue).
+ Familiarity with CI/CD pipelines and DevSecOps practices preferred.
+ Exposure to observability tools preferred (Prometheus, Grafana, ELK, Splunk).
+ Knowledge of PLC preferred (Programmable Logic Controllers) and integration with enterprise/industrial systems.
+ Experience in regulated industries preferred (Healthcare, Pharma, Finance, Manufacturing) .
**_What is expected of you and others at this level_**
+ Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
+ Participates in the development of policies and procedures to achieve specific goals
+ Recommends new practices, processes, metrics, or models
+ Works on or may lead complex projects of large scope
+ Projects may have significant and long-term impact
+ Provides solutions which may set precedent
+ Independently determines method for completion of new projects
+ Receives guidance on overall project objectives
+ Acts as a mentor to less experienced colleagues
**Anticipated salary range:** $123,400 - $176,300
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 11/08/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
IT Manager
Information technology analyst job in Santa Ana Pueblo, NM
Under the Director of Information Technology's general direction, the IT Team leads the day-to-day oversees support, configuration, and maintenance of application and storage servers, network infrastructure, and telecommunications equipment.
Job Description
Expectations of Leadership:
Actively support, demonstrate, and promote the company's core values.
Be approachable and engaging with fellow team members
Always treat individuals with dignity and respect regardless of job position.
Demonstrate maturity by exhibiting excellent listening skills.
Make educating, inspiring, and motivating your team central to your mission.
Major Responsibilities/Activities:
Oversees, monitors, and supervises an IT Team comprised of Systems Administrators, Helpdesk Manager, and similar staff.
Plan, assign and direct work of the IT Systems Team; schedule shift coverage; evaluate and document performance and recommend disciplinary action when necessary.
Monitors team member performance to include but not limited to providing and supervising team members' personal and professional development, providing mentorship, preparing and conducting evaluations, and delivering recognition and rewards as needed to maximize productivity.
Leads by example, modeling SASC values and supporting the culture by treating all employees fairly and applying policies and procedures consistently and in a timely manner.
Establishes processes for requesting, prioritizing, and documenting IT Team projects, break-fix activity, and inventory.
Institutes preventive maintenance routines and change control processes for assigned systems to ensure optimal operation while minimizing business impact.
Review Staff work for accuracy and timely completion of assigned duties.
Monitors IT Systems utilization and makes recommendations to ensure optimal operation.
Reviews IT Team workflow and recommends ensuring adequate staffing to meet SASC business needs.
Ensures compliance of processes, procedures, and staff with all applicable regulatory frameworks.
As assigned, participates in the evaluation, selection, and implementation of systems as a project manager or project team member.
Coordinates and communicates IT Systems activities with the Director of IT.
Performs other duties as assigned.
Minimum Requirements:
Preference is given to qualified Santa Ana Tribal Members.
Bachelor's degree in Information Technology or a related field or an equivalent mix of training, certification, education, and experience required.
Five (5) years of systems administration or network engineering experience in an enterprise environment is required.
Prior experience in a casino IT environment preferred.
Four (4) years' experience supervising frontline technical support staff preferred.
A smartphone capable of running company applications and communication systems is required. If the company does not provide a smartphone, a candidate or employee may be provided a smartphone of the company's choice through a payroll deduction program.
All employees must proficiently use a smartphone for company applications, email, and text.
Must obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license.
Essential Mental Functions:
The essential mental functions described here represent those that must be met by a team member to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Maintains a strict level of confidentiality regarding company information.
Strong organizational skills.
Proven ability to provide outstanding customer service.
Must have excellent problem-solving abilities.
Must be a detail-oriented, organized individual with the ability to multitask.
Must be able to work in a fast-paced environment.
Must be able to deal with stressful situations in a professional manner.
Must be a Team Player.
Display strong verbal and written communication skills.
Proven ability to handle conflict situations.
Essential Physical Functions:
The essential physical functions described here represent those that must be met by a team member to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of the position, the team member is frequently required to stand, walk, turn, use hands and fingers to handle, grasp, and feel, reach with hands and arms, talk, and hear.
Lifting and transporting of moderately heavy objects, such as computers and peripherals.
Sitting or standing for extended periods of time.
Must be able to work various hours including weekends and holidays.
Must present self in a well-groomed, professional appearance.
The employee must be able to lift to 25 pounds.
Must be able to work at a fast pace.
Must be able to handle stress effectively.
Must be able to maneuver around the office and the facility as needed to collect and distribute all necessary documents.
Physical ability to safely perform the essential job functions of the position.
Equipment Used:
• Telecommunication equipment.
• Computers, printers, servers.
• All additional office equipment.
Work Environment:
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually loud. Team member will be exposed to inclement weather and a second-hand smoke-filled environment.
Hazards include working around moving equipment. Equipment must be properly used, or they can be potentially hazardous.
Auto-ApplySenior Computer Systems Analyst
Information technology analyst job in Santa Fe, NM
GovCIO is currently hiring for a Senior Computer Systems Analyst with an active Secret clearance. This position will be located in within the United States and will be a fully remote position. **Responsibilities** Coordinates with business and technology teams, ascertaining system requirements, such as program functions, output requirements, input data acquisition, and system techniques and controls. Provides technical/functional expertise in identifying, evaluating, developing, and supporting systems. They have the business knowledge and perspective of a particular business and the IT needs of that customer. Requires knowledge of computer system capabilities, business processes, and work flows. May also be functional experts in financial, program control or logistical areas.
+ Analyzes business and technical processes to formulate and develop new and modified business information processing systems.
+ Interfaces between systems architects/programmers and users located in a specialized area to ensure that information technology designs meet the needs of the end users within an organization.
+ Documents product/service requirements and develops test procedures to ensure user requests are carried out.
+ Interacts with testing requirements to ensure traceability and test coverage.
+ Requires general-logic knowledge of system capabilities without necessarily the ability to program.
**Qualifications**
+ High School with 9+ years computer systems analyst (or commensurate experience)
+ Clearance Required: Secret clearance with ability to obtain and hold DEA suitability
DEABLUESTONE
\#bluestone
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $94,150.00 - USD $126,000.00 /Yr.
Submit a referral to this job (************************************************************************************************************************************
**Location** _US-Remote_
**ID** _2025-7156_
**Category** _Information Technology_
**Position Type** _Full-Time_
Part-Time IT Support Technician
Information technology analyst job in Santa Fe, NM
Part-Time IT Support Technician Job Description Job Title: Part-Time IT Support Technician Reports To: To be determined FLSA Status: Non-Exempt Pay Rate: $22.00 per hour Schedule: 20-30 hours per week; occasional evening and weekend hours as required by project needs or
emergencies
Location: On-site at Santa Fe Animal Shelter
Position Summary:
The IT Support Technician serves as the on-site liaison and support for our contracted Managed Service
Provider (MSP), ensuring prompt and efficient handling of all IT-related issues and project support needs.
This individual contributor role is responsible for hands-on troubleshooting, preventative maintenance, and
technical support for both hardware and software systems used across the organization.
Key Responsibilities:
- Serve as the on-the-ground support resource for the Shelter's MSP.
- Follow up on internal help desk tickets submitted by SFAS staff to ensure timely resolution.
- Perform on-site workstation troubleshooting, hardware repairs, and peripheral device installations as
directed by MSP.
- Assist in server troubleshooting and diagnostics under the guidance of the MSP.
- Provide hands-on support when remote MSP tools are not sufficient for issue resolution.
- Conduct routine preventative maintenance including cleaning and inspecting of computers, printers, and
peripherals.
- Provide on-site support for technology-related special projects and upgrades.
- Maintain a clean and organized technology work area and document work completed in help ddesk systems.
Required Qualifications:
- High School diploma or College Degree in Computer Science or related field, or minimum 5 years of
equivalent IT support experience.
- Proven experience administering and supporting Office 365 environments.
- Strong knowledge of Windows 10/11, Windows Server 2016/2019+, and Mac OS.
- Familiarity with Active Directory and Group Policy management is preferred.
- Experience with networked environments, including routers, switches, and access points.
- Prior exposure to Sophos Firewalls is a plus.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently, follow instructions, and communicate effectively with non-technical staff.
Work Schedule and Expectations:
- Part-time position (20-30 hours/week), with flexibility based on project needs.
- Occasional evening or weekend work required for specific projects, with advance notice.
- Prompt and appropriate response expected during emergency technical issues.
Santa Fe Animal Shelter is an equal opportunity employer. We value diversity and are committed to creating
an inclusive environment for all employees.
Systems Application Analyst 3/4
Information technology analyst job in Los Alamos, NM
Company Profile:
Newport News Nuclear BWXT Los Alamos (N3B) manages the 10-year, $2.1 billion Los Alamos Legacy Cleanup Contract for the U.S. Department of Energy, Office of Environmental Management, Los Alamos Field Office.
N3B is a limited liability company owned by HII Nuclear Inc. and BWX Technologies, joined by our critical subcontractors Longenecker and Associates and Tech2 Solutions.
N3B brings operational discipline, proven approaches and predictable results to the Los Alamos Legacy Cleanup Contract.
Position Location:
This position is located in Los Alamos, New Mexico.
Los Alamos is a tight-knit mountain community that consistently ranks as one of Livability.com's Best Small Towns in America. The city is a top spot for outdoor enthusiasts as it has more than 120 hiking and biking trails, and residents enjoy easy access to the Pajarito Mountain Ski Area. Thanks to the University of New Mexico-Los Alamos' presence in the area, Los Alamos also has a college-town vibe that is a major draw for young professionals, families and retirees.
Position Summary:
N3B is seeking a professional, enthusiastic and energetic individual to fill the position of a Systems Application Analyst.
This individual will be in a critical position on this fast-paced and fun program working in a primarily Microsoft shop running 100% virtualized environment. The individual will be responsible for supporting the user community in use of the application; installing and testing new releases; collaborating with the development team, both local and remote on issues and potential solutions or workarounds. Application and application data support various custom and COTS applications. The onsite support must quickly become knowledgeable on system functionality and the domain-specific data.
This position reports to the N3B IT Director of IT, Applications.
Essential Duties/Responsibilities (may include, but are not limited to):
Application Support. Provide application support for Deltek Costpoint, cobra, acumen, and Cognos. This includes assistance and expertise to integrate Deltek products with other tools used at N3B.
Priority attention to Costpoint time & expense, Procurement, and asset management modules and workflows.
Including creating and customizing workflows.
Application Support duties. Provide support for the application support duties as defined in the subtasks below.
Installation, update, patching Support.
Implementation and workflow Support. Provide application support for implementation activities to include plan, perform and implement installations as well as upgrades and implement/sustain middleware application components.
Testing Support. Provide application support for test activities to include unit/component testing, integration testing, system testing, and acceptance testing.
Application Maintenance Support. Provide application support for maintenance activities to include improving performance with available tools, checking applications for problems and reviewing operations to ensure only valid processes are running, optimizing the functionality of application software, diagnosing and recovering failed applications and maintaining application integrity, performance and availability.
Monitoring Support. Provide application support for monitoring activities to include monitoring performance and taking proactive measures to prevent service disruption.
Cyber Security and vulnerability protection proactive support.
Web Administration Support. (Mission Essential) Provide application support for web administration activities to include creating Internet Information Services (IIS) web sites and installing, configuring and managing web applications.
Troubleshooting Support. Provide application support for troubleshooting activities to include identifying what the problem is, gathering more details, eliminating variables, reproducing the problem, development of hypothesis of root cause and attempting a fix based on findings
Application Security Administration Support. (Mission Essential) Provide support for application security administration to include applying STIG applications, developing procedures for responding to new threats to systems to ensure confidentiality, integrity and availability, ensuring the rigorous application of information Security/information assurance policies, principles and practices in the delivery of application services, streamlining security using managed accounts and controlling access with permissions and roles
This role needs to interpret and translate requirements from internal customers for further maturing the Costpoint product.
Expertise in Primavera p6 configuration, patching, and support as well as general EVMS understanding highly desired.
Designing, implementing, troubleshooting, and integrating N3B Business Systems including:
Deltek Costpoint financial and project accounting system for project cost accounting and reporting, financial reporting, billing and procurement.
Deltek's Timekeeping and Expenses for employee timekeeping
ADP for Human Resources Information and payroll
Deltek's Cobra for earned value management, change management, completion estimates, performance indices, project status, and variance analysis
Oracle's Primavera P6 Project Management systems for planning, scheduling, resource allocation and management; and analyzing alternative project plans;
COGNOS Business Intelligence System for scheduled and ad-hoc reporting, dashboards, scorecards, and analytics for project management.
Testing Support. Provide application support for test activities to include unit/component testing, integration testing, system testing, and acceptance testing.
Application Maintenance Support. Provide application support for maintenance activities to include
improving performance with available tools, checking applications for problems and reviewing operations to ensure only valid processes are running, optimizing the functionality of application software, diagnosing and recovering failed applications and maintaining application integrity, performance and availability.
Monitoring Support.
Provide application support for monitoring activities to include monitoring performance and taking proactive measures to prevent service disruption.
Cyber Security and vulnerability protection proactive support.
Web Administration Support. (Mission Essential) Provide application support for web administration activities to include Internet Information Services (IIS) administration and installing, configuring and managing various web applications.
Application Security Administration Support. (Mission Essential)
Provide support for application security administration to include
troubleshooting problems,
applying STIG applications,
developing procedures for responding to new threats to systems to ensure confidentiality, integrity and availability,
ensuring the rigorous application security compliance
managed accounts and controlling access with permissions and roles
This role will gather, interpret and translate requirements and project scope from internal customers for further maturing the N3B core products.
Supporting various applications and products such as:
Devonway and Devonway modules
Jira, confluence and their workflows and plugins.
Patching Windows and Linux and patch management
User support and permission management
CTS Open range
Oracle Primavera P6
Documentum
Interface and solve issues with both vendors and customers
Perform tier 3 troubleshooting and fixing before engaging vendor support.
Provide, perform, and document all application test activities. These include unit/component testing, integration testing, system testing, and acceptance testing.
Project management and meeting facilitation.
Heavy documenting and instruction for IT and for customers.
Demonstrations and presentations to management.
Provide application support for monitoring activities to include monitoring
Other duties as assigned.
Minimum Qualifications (Knowledge, Skills, Abilities):
Expert knowledge and ability to develop and apply highly advanced principles, concepts and techniques in environmental program and project management, performance measurement and technical communication
Self-starter with initiative to take on ownership of tasks. Self-directed balancing of a myriad of high-priority projects
Experience performing critical strategic tasks, interpreting requirements, and executing plans to satisfy them
Proven experience in environmental project and program management, working with state and federal regulators, and policy development
Demonstrated experience in mentoring and enabling users and coworkers to be successful in in their roles, to include human resource elements such as training, assigning, scheduling, coaching and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
Effective interpersonal skills with ability to work as part of a team, communicate effectively, work/interact effectively and amicably with people from diverse backgrounds and cultures and with diverse personal attributes
Effective communication skills with ability to present ideas effectively in formal and informal situations and convey thoughts clearly and concisely, both orally and in writing
Skilled in training and mentoring staff to higher levels of performance
Education and Experience Required:
Level 3: Bachelors' degree in Information Systems, Computer Science, Management Information Systems, or a related discipline combined with at least 5 years of IT application administration (System administration, analyst, or software developer) experience is preferred. All qualified applicants will be considered; however, the successful candidate must be able to obtain and maintain a Q clearance from the United States Department of Energy. Preferred: Skilled working with T/SQL and .NET preferred. Knowledge of workflow, ERPs and general coding skills highly desired.
Level 4: Bachelors' degree in Information Systems, Computer Science, Management Information Systems, or a related discipline combined with at least 9 years of IT application administration (System administration, analyst, or software developer) experience is preferred. All qualified applicants will be considered; however, the successful candidate must be able to obtain and maintain a Q clearance from the United States Department of Energy. Preferred: Skilled working with T/SQL and .NET preferred. Knowledge of workflow, ERPs and general coding skills highly desired.
Education Equivalency: 2 years of relevant experience for 1 year of college. However, a combination of education and relevant experience wherein the knowledge, skills, and abilities to perform the position's duties and responsibilities of which can be adequately demonstrated is acceptable.
Business Associations:
Level 3: Frequent inter-organizational and outside customer contacts. Represents organization in providing solutions to difficult technical issues associated with specific projects.
Level 4: Represents organization as prime technical contact on contracts and projects. Interacts with senior external personnel on significant technical matters often requiring coordination between organizations.
Impact:
Level 3: Contributes to completion of specific programs and projects. Failure to obtain results or erroneous decisions or recommendations would typically result in serious program delays and considerable expenditure of resources.
Level 4: Guides the successful completion of major programs and may function in a project leadership role. Erroneous decisions or recommendations would typically result in failure to achieve major organizational objectives.
Working Conditions and Physical Requirements:
Physical requirements conducive to a normal office environment. Job performance requires adequate visual acuity and manual dexterity for meeting the requirements of the discipline. Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds.
Safety, Security, and Quality
While working to achieve N3B LLCC objectives, the Systems Application Analyst will ensure all activities and operations are performed in a safe and deliberate manner to include protecting the confidentiality and integrity of Personally Identifiable Information (PII). This role will maintain required safety, security and operational training; assure procedural and regulatory compliance; and make safety, security and quality an integral part of every task; including taking the necessary steps to stop work if continuing the job is unsafe or compromises security.
Equal Opportunities
N3B is an equal opportunity employer. N3B will ensure no applicant for employment or employee is denied equal opportunity because of race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, training, and career development programs.
Auto-ApplyIT MANAGER
Information technology analyst job in Bernalillo, NM
Under the Director of Information Technology's general direction, the IT Team leads the day-to-day oversees support, configuration, and maintenance of application and storage servers, network infrastructure, and telecommunications equipment.
Job Description
Expectations of Leadership:
Actively support, demonstrate, and promote the company's core values.
Be approachable and engaging with fellow team members
Always treat individuals with dignity and respect regardless of job position.
Demonstrate maturity by exhibiting excellent listening skills.
Make educating, inspiring, and motivating your team central to your mission.
Major Responsibilities/Activities:
Oversees, monitors, and supervises an IT Team comprised of Systems Administrators, Helpdesk Manager, and similar staff.
Plan, assign and direct work of the IT Systems Team; schedule shift coverage; evaluate and document performance and recommend disciplinary action when necessary.
Monitors team member performance to include but not limited to providing and supervising team members' personal and professional development, providing mentorship, preparing and conducting evaluations, and delivering recognition and rewards as needed to maximize productivity.
Leads by example, modeling SASC values and supporting the culture by treating all employees fairly and applying policies and procedures consistently and in a timely manner.
Establishes processes for requesting, prioritizing, and documenting IT Team projects, break-fix activity, and inventory.
Institutes preventive maintenance routines and change control processes for assigned systems to ensure optimal operation while minimizing business impact.
Review Staff work for accuracy and timely completion of assigned duties.
Monitors IT Systems utilization and makes recommendations to ensure optimal operation.
Reviews IT Team workflow and recommends ensuring adequate staffing to meet SASC business needs.
Ensures compliance of processes, procedures, and staff with all applicable regulatory frameworks.
As assigned, participates in the evaluation, selection, and implementation of systems as a project manager or project team member.
Coordinates and communicates IT Systems activities with the Director of IT.
Performs other duties as assigned.
Minimum Requirements:
Preference is given to qualified Santa Ana Tribal Members.
Bachelor's degree in Information Technology or a related field or an equivalent mix of training, certification, education, and experience required.
Five (5) years of systems administration or network engineering experience in an enterprise environment is required.
Prior experience in a casino IT environment preferred.
Four (4) years' experience supervising frontline technical support staff preferred.
A smartphone capable of running company applications and communication systems is required. If the company does not provide a smartphone, a candidate or employee may be provided a smartphone of the company's choice through a payroll deduction program.
All employees must proficiently use a smartphone for company applications, email, and text.
Must obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license.
Essential Mental Functions:
The essential mental functions described here represent those that must be met by a team member to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Maintains a strict level of confidentiality regarding company information.
Strong organizational skills.
Proven ability to provide outstanding customer service.
Must have excellent problem-solving abilities.
Must be a detail-oriented, organized individual with the ability to multitask.
Must be able to work in a fast-paced environment.
Must be able to deal with stressful situations in a professional manner.
Must be a Team Player.
Display strong verbal and written communication skills.
Proven ability to handle conflict situations.
Essential Physical Functions:
The essential physical functions described here represent those that must be met by a team member to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of the position, the team member is frequently required to stand, walk, turn, use hands and fingers to handle, grasp, and feel, reach with hands and arms, talk, and hear.
Lifting and transporting of moderately heavy objects, such as computers and peripherals.
Sitting or standing for extended periods of time.
Must be able to work various hours including weekends and holidays.
Must present self in a well-groomed, professional appearance.
The employee must be able to lift to 25 pounds.
Must be able to work at a fast pace.
Must be able to handle stress effectively.
Must be able to maneuver around the office and the facility as needed to collect and distribute all necessary documents.
Physical ability to safely perform the essential job functions of the position.
Equipment Used:
• Telecommunication equipment.
• Computers, printers, servers.
• All additional office equipment.
Work Environment:
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually loud. Team member will be exposed to inclement weather and a second-hand smoke-filled environment.
Hazards include working around moving equipment. Equipment must be properly used, or they can be potentially hazardous.
Power System Studies Engineer - Data Center
Information technology analyst job in Santa Fe, NM
Arizona - Remote; Arkansas - Remote; Florida - Remote; Georgia - Remote; Idaho - Remote; Illinois - Remote; Indiana - Remote; Iowa - Remote; Kansas - Remote; Kentucky - Remote; Louisiana - Remote; Michigan - Remote; Minnesota - Remote; Mississippi - Remote; Missouri - Remote; Montana - Remote; Nebraska - Remote; Nevada - Remote; New Mexico - Remote; North Carolina - Remote; North Dakota - Remote; Ohio - Remote; Oklahoma - Remote; South Carolina - Remote; South Dakota - Remote; Tennessee - Remote; Texas - Remote; Utah - Remote; Virginia - Remote; West Virginia - Remote; Wisconsin - Remote; Wyoming - Remote
**Company Description**
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company.
We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
**Job Description**
As a Electrical Engineer, on the Power Systems Studies group you will work directly with some of the world's largest technology companies and other mission-critical clients. You will serve as an electrical engineer on projects, design calculations, write technical reports, and prepare documents. Experience in performing short circuit analysis and producing arc flash studies is required. You will also coordinate with other Olsson teams, professional staff, technical staff, and clients. You may travel to job sites for observation and attend client meetings.
_We currently have one opening and will consider candidates interested in being located in most locations across the United States._
**Qualifications**
**You are passionate about:**
+ Working collaboratively with others.
+ Having ownership in the work you do.
+ Using your talents to positively affect communities.
**You bring to the team:**
+ Strong communication skills
+ Ability to contribute and work well on a team
+ Ability to be a self-starter to take on a variety of tasks to best serve the client and their project work
+ Investigation and troubleshooting of problems to find solutions
+ Ability to contribute and work well on a team
+ Bachelor's Degree in electrical engineering
+ 2+ years or related electrical engineering experience
+ EIT required
+ SKM and ETAP software experience is preferred
\#LI-DD1
**Additional Information**
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
+ Receive a competitive 401(k) match
+ Be empowered to build your career with tailored development paths
+ Have the possibility for flexible work arrangements
+ Engage in work that has a positive impact on communities
+ Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** .
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Revenue Integrity Analyst II
Information technology analyst job in Santa Fe, NM
The RCO Revenue Integrity Analyst II is responsible for appropriate charge capture, assigned account, claim edits and/or charge edits for an assigned service line. This position will monitor and support the maintenance of consistent charge capture or charge edits to ensure regulatory compliance and revenue optimization for assigned service line(s). This position will support the development and management of integrated charge capture workflows in partnership with senior analysts and leadership, working closely with the clinical and clinical application teams.
**_We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington._**
**_Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings._**
**Essential Functions**
+ Analyzes data, develops reports, reviews trends and recommends enhancements as defined by the revenue practice leadership team.
+ Performs extensive data mining, mentoring/training, regulatory and payer policy review, abstracting of financial and clinical information from various sources
+ Presents, researches, and follows-up on topics reviewed at department and system-wide initiative levels.
+ Monitors for positive or negative trends in coding, charge capture and/or editing processes to improve teams' performance.
+ Researches and stays current on CMS, federal and state regulations, payor guidelines, ensuring compliance and alignment with charge, coding and charge edits.
+ Audits and evaluates system automation by comparing the charge/claim data to the clinical record. Leverages other system functionalities to expediate the claim processing for compliant and optimized hospital accounts.
+ Evaluates, provides education and guidance to revenue cycle, revenue practice teams and clinical operations on report development, charge capture accountability and revenue monitoring.
+ Mentors and supports the training of other revenue integrity analysts.
Skills
+ **Cath Lab and Interventional Radiology procedure coding experience**
+ Procedure coding
+ Data Analysis
+ Healthcare Regulations
+ Process improvement
+ Health Insurance
+ CMS
+ Problem solving
+ Data Mining
+ Excel
+ Collaboration
**Physical Requirements:**
**Qualifications**
**Required**
+ Current certification through AAPC, AHIMA or HFMA, or other specialty medical coding group.
+ Experience in a role requiring attention to detail with excellent organizational and analytical skills.
+ Demonstrated proficiency with Epic clinical and/or billing applications.
+ Demonstrates ability to be flexible and adaptable to change.
+ Demonstrates ability to work in a clinical operational area and/or a revenue integrity team effectively supporting department outcomes.
+ Experience working closely with a multi-disciplinary team to optimize patient experience and operational success.
+ Demonstrates advanced knowledge of regulation, payer policy, charge capture and/or revenue monitoring.
**Preferred**
+ **Cath Lab and Interventional Radiology procedure coding experience, and Certified Cardiology Coder (CCC) or Certified Interventional Radiology Cardiovascular Coder (CIRCC) certifications.**
+ Bachelor's degree in healthcare administration, or medical, analytical field from an accredited institution. Education is verified.
+ Proficient or certified with Epic clinical or billing applications.
**Physical Requirements**
+ Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
+ For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
**Location:**
Peaks Regional Office
**Work City:**
Broomfield
**Work State:**
Colorado
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$37.31 - $58.75
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
System Analyst
Information technology analyst job in Las Vegas, NM
Working under the direction of the Enterprise Applications Manager, the Systems Analyst is responsible for supporting the University's enterprise software applications and providing support to end users who use these systems as described in the job duties and responsibilities as defined below.
Duties And Responsibilities
Works with technology users to define needs and requirements, develops complex custom reports, online information inquires, using best practices and departmental standards. Provides technical support through applications problem analysis, trouble shooting, problem resolution and documentation. Performs applications management and administration including but not limited to applications upgrades, monitoring, system and process logs, maintains applications security and access, account creation, configuring and testing application functionality, technology evaluations. May perform operating systems upgrades, performance tuning and configuration for Microsoft Windows, Linux and UNIX operating systems. Develops and maintains technical documentation, system utilization and capacity reports, process flow charts and utilizes and maintains information in the Information Technology Service Management ( ITSM ) system. Provides communications and information sharing, through conducting and attends meetings, emails to the university's technology community, scheduling and coordinating technology events. Develops and maintains training material and provides end user training. Must maintain technical relevance with current and state-of-the-art technology trends and practices through self-directed professional reading and presentations, developing and maintaining professional contacts, attending professional development courses and attending functional training of the University's technology. Perform other related duties as assigned.
Physical Demands
Minimal physical requirements.
Preferred Qualifications
Application administration and support experience with Ellucian Banner System D2L Brightspace Learning Management Systems ( LMS ) Microsoft O365 - Product Suite
Manager - IT Audit
Information technology analyst job in Santa Fe, NM
** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that-our technology helped people put a man on the moon and capture the first-ever picture of a black hole.
We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital , WD and WD_BLACK Professional brands.
We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.
Today's exceptional challenges require your unique skills. Together, we can build the future of data storage.
**Job Description**
The Manager, IT Audit, will play a key role within Western Digital's Global Internal Audit (IA) organization, supporting the delivery of assurance and advisory activities related to technology, cybersecurity, IT governance, and systems implementation. Reporting to the Senior Director, IT Audit, this role will oversee and execute audits across global operations, support the company's SOX program, and help strengthen IT risk management practices in alignment with WD's enterprise strategy and "Built to Win" culture.
The role partners closely with IT, Information Security, Finance, and external auditors to ensure robust IT controls and readiness across WD's technology landscape.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Audit Planning & Execution
+ Lead the planning, execution, and reporting of IT audit engagements across infrastructure, applications, ITGCs, and cybersecurity.
+ Conduct IT SOX control testing, including ITGCs, automated controls (ITACs), IPE, and system access reviews across ERP (Oracle) and key business systems.
+ Assess system changes, configurations, and integrations to ensure compliance with WD's IT policies and SOX requirements.
+ Identify control deficiencies, root causes, and actionable recommendations, ensuring timely management remediation.
+ Support coordination with external auditors (KPMG) to align on scope, approach, and reliance opportunities.
+ Ensure all audit documentation is complete and accurate in AuditBoard in accordance with IA methodology and professional standards.
Risk & Governance
+ Partner with Enterprise Risk Management (ERM) to identify and assess technology and cyber risks within the enterprise risk framework.
+ Evaluate IT governance and control maturity, providing insights on opportunities to enhance policies, processes, and automation.
+ Support audits and advisory reviews over major initiatives such as system implementations, cloud transformation, AI enablement, and system decommissioning.
+ Stay informed on evolving IT regulations (e.g., PCAOB, SEC, data privacy, etc.) and industry trends to enhance WD's control posture.
Collaboration & Communication
+ Build strong partnerships with IT, Information Security, Finance, and other global functions to promote a culture of risk awareness and control excellence.
+ Communicate audit results, risk insights, and recommendations clearly to management across geographies.
+ Work closely with global IA colleagues to ensure consistent methodologies and high-quality execution.
+ Participate in cross-functional initiatives and special projects as assigned by the CAE or Senior Director.
Leadership & Development
+ Provide direction and coaching to staff auditors, including WD's India-based resources and co-sourced partners.
+ Foster collaboration, innovation, and continuous improvement within the IT Audit function.
+ Contribute to the development and maintenance of standardized IT audit programs and best practices within AuditBoard.
**Qualifications**
REQUIRED
+ Bachelor's degree in Information Systems, Computer Science, Engineering, Accounting, or a related discipline.
+ Professional certification preferred: CISA, CISSP, CISM, CIA, or equivalent.
+ 6-10 years of progressive IT audit, IT risk, or technology assurance experience (public company or Big Four experience preferred).
+ Hands-on experience auditing ERP systems (Oracle), ITGCs, ITACs, IPE, and cybersecurity programs.
+ Familiarity with cloud platforms, identity management, and data governance processes.
+ Strong understanding of IT SOX control testing, evidence evaluation, and external auditor coordination.
SKILLS
+ Experience using AuditBoard or similar GRC/audit management tools is a plus.
+ Excellent analytical, communication, and project management skills.
+ Ability to manage multiple priorities in a fast-paced, global environment.
+ Strong collaboration mindset and ability to work effectively with geographically dispersed teams (U.S., India, and Asia).
+ Occasional travel (domestic and international) may be required.
**Additional Information**
Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (****************************************************** .
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Based on our experience, we anticipate that the application deadline will be **02/13/2025** (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this.
\#LI-VV1
**Compensation & Benefits Details**
+ An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
+ The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future.
+ If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned.
+ You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards.
+ We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan.
+ **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .
Easy ApplyIT NOC Offering Lead
Information technology analyst job in Santa Fe, NM
**Job Title:** IT NOC Offering Lead **Cayuse Company:** Cayuse Commercial Operations **Department:** Business Development/IT **Salary:** $160,000.00 - $220,000.00 **Travel:** Less than 25% **The Work** The IT NOC Offering Lead is a dynamic, entrepreneurial leader responsible for building, launching, and scaling a high-growth NOC line of business. This is a hybrid role that combines the rapid innovation cycle and agility of a tech startup with operational excellence and revenue generation targets. The leader will drive business development from lead generation to deal closure, manage hybrid global operations (onshore/offshore), and champion the creation of new, market-disrupting service offerings.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
**Key Responsibilities**
+ **Startup & New Offering Development**
+ Product Innovation: Define the vision and roadmap for new NOC service offerings (e.g., AIOps, predictive analytics, specialized cloud monitoring services), from ideation and MVP (Minimum Viable Product) development to full market launch.
+ Market Validation: Conduct market research, competitive analysis, and client feedback loops to ensure product-market fit for all new and existing services.
+ Agile Development: Lead agile development cycles for new service features and operational enhancements, embracing rapid iteration and a "fail fast, learn faster" mindset.
+ Proof of Concept (POC) Management: Manage and execute POCs with lighthouse customers to validate new offerings and refine the service delivery model before general availability.
+ Tech Stack Selection: Drive the selection and implementation of new, cutting-edge monitoring and automation technologies to support innovative offerings and enhance efficiency.
+ **Sales & Business Development**
+ Revenue Generation: Drive the growth of the NOC as a distinct line of business by achieving assigned sales targets and increasing the annual recurring revenue (ARR) of NOC services.
+ Sales Pipeline & Lead Generation: Proactively identify and generate new leads for existing and new NOC service offerings. Build and manage a robust sales pipeline in collaboration with the core sales and marketing teams.
+ RFP Management: Lead the technical and operational response to Requests for Proposal (RFPs), ensuring compelling, accurate, and competitive proposals are submitted.
+ Deal Closure: Provide expert technical support during the sales cycle, conducting client presentations, demonstrating service capabilities, and leading technical negotiations to successfully close deals.
+ **Leadership & Team Management**
+ Lead, mentor, and develop high-performing, agile teams (onshore/offshore) capable of both stable operations and rapid innovation.
+ Define and execute a strategy for building and leveraging both onshore and offshore teams, optimizing for cost efficiency, 24/7 coverage, and specialized skill sets within a lean operational model.
+ **Network Operations & Service Delivery**
+ Oversee daily NOC operations within a fast-paced environment, ensuring scope, schedule, and quality adherence and alignment with SLAs.
+ Ensure continuous monitoring, lead incident response efforts during critical outages, and manage end-to-end service delivery for a diverse client base.
+ **Other duties as assigned.**
**Qualifications**
**Qualifications - Here's What You Need**
+ Education: Bachelor's degree in Computer Science, Information Technology, Business, or a related field, or equivalent work experience. MBA is a plus.
+ 7+ years of experience in network operations or managed services, with at least 3 years in a leadership role.
+ Proven track record in B2B sales, business development, or pre-sales engineering related to IT services or managed services is essential.
+ Experience managing global or geographically dispersed teams (onshore/offshore).
+ Experience in a startup, greenfield project, or new product launch environment is highly desirable.
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills:**
+ Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
+ Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
+ Must be self-motivated and able to work well independently as well as on a multi-functional team.
+ Ability to handle sensitive and confidential information appropriately
+ Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.
+ Strong understanding of network protocols, infrastructure (LAN/WAN), security concepts, and monitoring tools.
+ Familiarity with emerging technologies like AIOps, cloud monitoring, and automation scripting.
+ Exceptional leadership, entrepreneurial spirit, and a proactive, "owner" mindset.
+ Superior communication, presentation, negotiation, and client-facing skills.
+ Ability to thrive in ambiguity and drive clarity in a fast-paced, high-pressure environment.
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to: Senior Managing Director**
**Working Conditions**
+ Professional remote office environment.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
**Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.**
**Pay Range**
USD $160,000.00 - USD $220,000.00 /Yr.
Submit a Referral (*********************************************************************************************************************************
**Can't find the right opportunity?**
Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities!
**Location** _US-_
**ID** _103676_
**Category** _Business Development_
**Position Type** _Full-Time Salary Exempt_
**Remote** _Yes_
**Clearance Required** _None_
Information Technology Specialist
Information technology analyst job in Santa Fe, NM
Job DescriptionLocation: Santa Fe Indian Health Center (SFIHC), with support to Cochiti, San Felipe, and Santa Clara Health CentersType: Full-Time, On-SiteContract: Non-Personal Services ContractSchedule: Monday-Friday, 8:00 AM - 4:30 PM (Up to 40 hours/week; occasional holidays/weekends/on-call as needed) Position OverviewThe Information Technology Specialist provides comprehensive IT support services to the Santa Fe Indian Health Center and designated satellite clinics. This role is responsible for systems administration, network support, VM cloud server operations, helpdesk troubleshooting, IT security compliance, and end-user technical assistance. The position requires full administrative access to critical IT infrastructure and adherence to all IHS security, privacy, and operational standards.
Key ResponsibilitiesSystems Administration-Manage and maintain Windows systems, applications, and platforms supporting RPMS and EHR systems.-Configure, install, and rebuild servers, peripherals, directories, storage, and services according to IHS standards.-Maintain installation and configuration procedures and contribute to system standards.-Recommend and implement automation and administration innovations.
VM Cloud Server Management-Configure, monitor, and troubleshoot virtual machine cloud environments.-Manage system security, backups, and disaster recovery processes.-Perform routine and advanced maintenance ensuring availability and performance of VM-based systems.
Helpdesk / End-User Support (ServiceNow Portal)-Diagnose and resolve software, hardware, and network issues for end-users.-Provide in-person and phone support.-Evaluate and manage tickets, communicate with users, and escalate to Tier 2 as required.-Train staff on IT systems and applications as needed.
Network Administration-Identify and resolve network connectivity, performance, and security issues.-Assist SFIHC and Albuquerque Area IT staff with network troubleshooting and optimization.-Perform routine network performance reviews and maintenance activities.
Operations & Maintenance-Perform system monitoring, verifying integrity and availability of all hardware, servers, network resources, and processes.-Conduct security monitoring and ensure compliance with IHS IT security policies.-Manage backup operations, validate data integrity, and execute required purging procedures.-Perform OS patches, upgrades, and configure new services.-Optimize CPU, memory, and disk utilization based on operational needs.-Maintain data-center monitoring of equipment.
User & Access Management-Create, modify, and delete user accounts in Active Directory.-Ensure adherence to all HIPAA, Privacy Act, and IHS policies in handling sensitive information.
Communication & Reporting-Submit weekly hours/timesheets for COR approval.-Work independently, providing technical guidance to IHS staff when necessary.-Participate in required meetings, orientations, and training as mandated by IHS.
Minimum Qualifications
EducationBachelor's Degree in Computer Science or equivalent field (required).
Proof of degree required prior to assignment.
Experience-5+ years VM cloud server experience (required).-5+ years Network Administration experience (required).-5-10 years Helpdesk / IT Support experience.-3-10 years IT Specialist experience.-2-5 years SharePoint Server experience.-Experience with EHR/RPMS systems (preferred).-2-5 years VOIP phone applications experience.
Certifications (Required)-VM Cloud Server Professional Certification.-Certified Network Specialist (CNA).
Additional Requirements-Valid driver's license (may operate GSA vehicles).-Ability to pass Level I & II background investigations per Public Law 101-630 (Indian Child Protection & Family Violence Act).-Immunization compliance (MMR, Varicella, TB screening, Hepatitis B, Influenza, Tdap).-Must complete mandatory training (ISSA, Child Protection, Trauma-Informed Care, FWA training).-Must obtain fingerprint clearance prior to start (processing may take up to 6 months).-Must wear government-issued ID badge and comply with all IHS conduct standards.
Senior Consultant, IT Strategy Planning/Execution
Information technology analyst job in Santa Fe, NM
**_What Strategic Planning/Execution contributes to Cardinal Health_** Strategy is responsible for leadership, direction and expertise in the development of business strategy, strategic management disciplines and business analytics that support the company's mission vision and valuation objectives, in close collaboration with business leaders.
The Senior Strategy Consultant is a pivotal role in Technology Strategy and Execution responsible for shaping and driving the strategic direction of Global Technology Business Services (GTBS) initiatives across the organization. As an individual contributor within Technology Strategy and Execution, you will work closely with senior GTBS leadership, business units, and GTBS teams to ensure alignment of technology initiatives with the overall business strategy. This role requires a deep understanding of enterprise architecture, emerging technologies, and business processes to develop and implement strategic roadmaps that enhance business performance.
**_Responsibilities_**
+ Strategic Planning: Develop and maintain the GTBS technology strategy, ensuring alignment with business goals and objectives. Identify opportunities for leveraging technology to improve business outcomes. Contributes to budgeting and estimation of Strategic initiatives to generate investment requests for financial planning.
+ Stakeholder Engagement: Collaborate with senior leadership, business unit leaders, and GTBS teams to gather insights and ensure the technology strategy meets business needs. Act as a trusted advisor on GTBS strategy and digital transformation.
+ Technology Roadmap: Design and share technology roadmaps that align with the enterprise's strategic goals. Identify key initiatives, dependencies, and resource requirements.
+ Innovation and Emerging Technologies: Monitor industry trends, emerging technologies, and best practices to identify opportunities for innovation. Provide thought leadership on the adoption of new technologies that can drive business growth.
+ Enterprise Architecture: Work closely with the enterprise architecture team to ensure that GTBS technology strategy is effectively translated into technical architecture and implementation plans.
+ Performance Measurement: Develop and use metrics to evaluate the effectiveness of the GTBS technology strategy, adjusting as necessary to meet evolving business needs.
+ Risk Management: Identify potential risks and challenges associated with GTBS technology initiatives and develop mitigation strategies. Ensure compliance with regulatory requirements and industry standards.
+ Communication: Develop clear, concise, and compelling presentations and reports for senior management, outlining GTBS strategies, progress, and outcomes. Facilitate cross-functional team meetings with business and technology stakeholders to ensure communication and guidance are provided.
+ Software Vendor Market Insights: Conduct research and deliver key insights on selected software vendors, including but not limited to, changing pricing models, negative industry behaviors, and upgrade/retirement plans that may influence our software purchase and renewal strategies. Raise risks and concerns as they arise with key incumbent vendors to ensure the opportunity for GTBS to review and take action as needed.
**_Qualifications_**
+ 8-12 years of experience in IT strategy, enterprise architecture, or a related field, with at least 3 years in a strategic planning role, preferred
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ Strong understanding of enterprise IT infrastructure, cloud computing, enterprise resource management applications including experience with distribution and manufacturing systems, cybersecurity, and digital transformation.
+ Proven experience in strategic planning and roadmap development.
+ Excellent communication, presentation, and interpersonal skills.
+ Outstanding time management and organization skills with ability to work across multiple job levels to achieve results.
+ Ability to influence and engage with senior leadership and business stakeholders.
+ Strong analytical and problem-solving skills with a focus on delivering measurable business outcomes.
+ In-depth understanding of healthcare industry standards, compliance standards, and best practices in IT management.
+ Certifications: Relevant certifications such as TOGAF or PMP are a plus.
+ Strong research skills, providing key software market insights on targeted vendors. Ability to stay informed and provide succinct escalations as appropriate.
**_What is expected of you and others at this level_**
+ Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
+ Participates in the development of policies and procedures to achieve specific goals
+ Recommends new practices, processes, metrics, or models
+ Works on or may lead complex projects of large scope
+ Projects may have significant and long-term impact
+ Provides solutions which may set precedent
+ Independently determines method for completion of new projects
+ Receives guidance on overall project objectives
+ Acts as a mentor to less experienced colleagues
**Anticipated salary range:** $105,100 - $150,100
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 01/11/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
\#LI-Remote
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
IT MANAGER
Information technology analyst job in Santa Ana Pueblo, NM
Under the Director of Information Technology's general direction, the IT Team leads the day-to-day oversees support, configuration, and maintenance of application and storage servers, network infrastructure, and telecommunications equipment.
Job Description
Expectations of Leadership:
* Actively support, demonstrate, and promote the company's core values.
* Be approachable and engaging with fellow team members
* Always treat individuals with dignity and respect regardless of job position.
* Demonstrate maturity by exhibiting excellent listening skills.
* Make educating, inspiring, and motivating your team central to your mission.
Major Responsibilities/Activities:
* Oversees, monitors, and supervises an IT Team comprised of Systems Administrators, Helpdesk Manager, and similar staff.
* Plan, assign and direct work of the IT Systems Team; schedule shift coverage; evaluate and document performance and recommend disciplinary action when necessary.
* Monitors team member performance to include but not limited to providing and supervising team members' personal and professional development, providing mentorship, preparing and conducting evaluations, and delivering recognition and rewards as needed to maximize productivity.
* Leads by example, modeling SASC values and supporting the culture by treating all employees fairly and applying policies and procedures consistently and in a timely manner.
* Establishes processes for requesting, prioritizing, and documenting IT Team projects, break-fix activity, and inventory.
* Institutes preventive maintenance routines and change control processes for assigned systems to ensure optimal operation while minimizing business impact.
* Review Staff work for accuracy and timely completion of assigned duties.
* Monitors IT Systems utilization and makes recommendations to ensure optimal operation.
* Reviews IT Team workflow and recommends ensuring adequate staffing to meet SASC business needs.
* Ensures compliance of processes, procedures, and staff with all applicable regulatory frameworks.
* As assigned, participates in the evaluation, selection, and implementation of systems as a project manager or project team member.
* Coordinates and communicates IT Systems activities with the Director of IT.
* Performs other duties as assigned.
Minimum Requirements:
* Preference is given to qualified Santa Ana Tribal Members.
* Bachelor's degree in Information Technology or a related field or an equivalent mix of training, certification, education, and experience required.
* Five (5) years of systems administration or network engineering experience in an enterprise environment is required.
* Prior experience in a casino IT environment preferred.
* Four (4) years' experience supervising frontline technical support staff preferred.
* A smartphone capable of running company applications and communication systems is required. If the company does not provide a smartphone, a candidate or employee may be provided a smartphone of the company's choice through a payroll deduction program.
* All employees must proficiently use a smartphone for company applications, email, and text.
* Must obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license.
Essential Mental Functions:
The essential mental functions described here represent those that must be met by a team member to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
* Maintains a strict level of confidentiality regarding company information.
* Strong organizational skills.
* Proven ability to provide outstanding customer service.
* Must have excellent problem-solving abilities.
* Must be a detail-oriented, organized individual with the ability to multitask.
* Must be able to work in a fast-paced environment.
* Must be able to deal with stressful situations in a professional manner.
* Must be a Team Player.
* Display strong verbal and written communication skills.
* Proven ability to handle conflict situations.
Essential Physical Functions:
The essential physical functions described here represent those that must be met by a team member to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
* While performing the duties of the position, the team member is frequently required to stand, walk, turn, use hands and fingers to handle, grasp, and feel, reach with hands and arms, talk, and hear.
* Lifting and transporting of moderately heavy objects, such as computers and peripherals.
* Sitting or standing for extended periods of time.
* Must be able to work various hours including weekends and holidays.
* Must present self in a well-groomed, professional appearance.
* The employee must be able to lift to 25 pounds.
* Must be able to work at a fast pace.
* Must be able to handle stress effectively.
* Must be able to maneuver around the office and the facility as needed to collect and distribute all necessary documents.
* Physical ability to safely perform the essential job functions of the position.
Equipment Used:
* Telecommunication equipment.
* Computers, printers, servers.
* All additional office equipment.
Work Environment:
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually loud. Team member will be exposed to inclement weather and a second-hand smoke-filled environment.
Hazards include working around moving equipment. Equipment must be properly used, or they can be potentially hazardous.
Engineer, Software & Information Platform
Information technology analyst job in Santa Fe, NM
**What Software & Information Platforms contributes to Cardinal Health** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other Information Technology function teams to identify enhancements for platforms and long-term capabilities.
This position will support designing, building, and operationalizing large-scale enterprise Business Intelligence platforms and applications using at least two or more technologies like SAP Business Objects, Tableau and Alteryx in both Windows and Linux OS.
**What is expected of you and others at this level**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems
+ Solutions are innovative and consistent with organization objectives
+ Completes work; independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
**Responsibilities:**
+ Design, implement, and support BI platform administration including infrastructure builds, upgrades, performance testing, and ensuring high availability across cloud and on‑premises environments.
+ Administer and maintain BI platforms (e.g., SAP BusinessObjects, Tableau, Alteryx, Looker, SAS), with demonstrated expertise in at least two technologies.
+ Provide infrastructure and platform sizing for projects, including hardware, software, and cloud resource planning.
+ Manage multi‑tier BI environments: configure servers, groups, projects, workbooks, data sources, and secure connections.
+ Monitor, tune, and optimize performance using both native BI tools and cloud monitoring solutions to ensure scalability and reliability.
+ Ensure compliance and security standards are met or exceeded, supporting internal controls and external audits.
+ Collaborate with cross‑functional teams and external partners to deliver solutions, track project progress, and communicate risks and impacts to leadership.
+ Drive innovation and best practices by conducting proof‑of‑concepts, developing automation frameworks, and standardizing naming conventions, scripts, and coding practices.
**Qualifications:**
+ Bachelor's degree preferred or equivalent work experience preferred
+ 4-8 years of experience, preferred
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 3+ years of architecture and engineering experience in Data Analytics/Reporting and Data Visualization tools preferred.
+ 2+ years of hands-on GCP experience in products like Compute Engine, IAM and APIs
+ Hands-on experience in architecting and designing Business Intelligence platforms in GCP/AWS cloud
+ Hands-on experience with Business Intelligence technologies like SAP Business Objects and Tableau
+ Advanced experience in writing complex SQL queries, stored procedures, etc
+ Experience in connecting analytic applications to GCP data stores such as BigQuery.
+ Programming languages Python, Java, and frameworks- Spring Boot, Spring MVC, REST API development expertise is a plus
+ Preferred to have prior experience in Collibra and Atscale.
+ Experience with CI/CD pipelines such as Concourse, Jenkins is a plus
+ Google Cloud Platform or any BI tool administration certification is a plus
**Anticipated salary range:** $94,900 - $135,600
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************