Information technology analyst jobs in Seattle, WA - 1,110 jobs
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Information Technology Specialist
KBC Advisors 4.1
Information technology analyst job in Seattle, WA
KBC Advisors is seeking an experienced IT Specialist to support our growing Data & Products team. This role is hands-on and critical to ensuring seamless technology operations across the organization. The ideal candidate will be proactive, detail-oriented, and comfortable balancing day-to-day support with strategic IT initiatives.
KBC Advisors is a modern, nimble purpose-built firm. We pride ourselves on doing things differently. We want team members with diverse views and experiences who can bring new ideas to the table. We value what makes each of us unique and use it to drive our innovative approach to commercial real estate.
This is an in-person position in our Seattle, Washington office.
Essential Duties and Responsibilities
Manage and track IT assets, including hardware and software, to ensure accurate inventory and maintenance
Support IT-led projects and system rollouts in a hands-on environment
Troubleshoot user access issues on company devices
Provide technical support for video conferencing systems and meetings
Deliver user training on tools, applications, and IT policies
Manage, escalate, and de-escalate IT ticket submissions to ensure timely resolution
Research, evaluate, and recommend new technologies to improve IT processes
Create, update, and manage IT process guides and training resources
Provide IT support and onboarding for new and existing employees
Assist with implementing and monitoring IT security measures
Travel to KBC offices as needed to provide onsite support
Preferred Qualifications
Strong understanding of IT asset management and lifecycle processes
Proficiency with Microsoft 365, Windows and mac OS environments, and video conferencing platforms
Familiarity with IT security best practices and access management
Excellent communication skills with the ability to train and support non-technical users
Strong problem-solving skills with the ability to prioritize multiple requests
Experience working both independently and collaboratively across teams
Education and Experience
Bachelor's degree in InformationTechnology, Computer Science, or a related field
3+ years of experience in IT support, systems administration, or a related role
The expected annual base salary for this position is $67,000 - $82,000. Experience, skills, location and other factors are considered when determining the salary offered.
$67k-82k yearly 1d ago
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ServiceNow - IT Service Management (ITSM) - Senior - Tech Consulting - Open Location
Ernst & Young Oman 4.7
Information technology analyst job in Seattle, WA
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
ServiceNow Senior Consultant - IT Service Management (ITSM)
In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around.
The opportunity
You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career.
As a Senior TechnologyAnalyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions.
Your key responsibilities
In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include:
Interacting with business stakeholders to evaluate business models and processes.
Analyzing newly implemented technology solutions to verify they meet business requirements.
Collaborating with technical teams to design and deliver system architecture solutions.
Skills and attributes for success
Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation.
Act as a workstream lead across all aspects of a ServiceNow ITSM project and solution delivery including but not limited to design, configuration/development, testing and deployment phases
Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers)
Provide guidance and industry leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation
Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps
Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes
Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources
Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs
Ability to create high quality deliverables and project artifacts
To qualify for the role, you must have
A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
Typically, no less than 2 - 4 years relevant ServiceNow ITSM project experience
ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
Minimum of 1 of the following ServiceNow certifications:
ServiceNow Certified Implementation Specialist - ITSM
3+ years of Big 4 or equivalent consulting experience
Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
Experience leading teams and supervising others
A driver's license valid in the U.S.
Ability to travel to meet client needs
Ideally, you'll also have
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
Performance analytics and reporting experience - certifications are a plus
ServiceNow Certified Implementation Specialist - Data Foundations or HAM or SAM
Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower)
What we look for
We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business.
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.
#J-18808-Ljbffr
$122.9k-213.4k yearly 5d ago
Experienced Manufacturing Operations Analyst
Boeing 4.6
Information technology analyst job in Everett, WA
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
The Boeing Commercial Airplanes (BCA) is seeking an Experienced Manufacturing Operations Analyst (level 3) to support 777 Operations in Everett, Washington!
Successful candidate will have strong interpersonal and coaching skills that will further enable our business unit to embrace and elevate One BPS culture, tools and key performance indicators. Likewise, within manufacturing we embrace a first pass quality approach to our work and this requires our leaders to be committed to our team member success. FOD free product and clean as you go is also a component of our production system and this also requires a steadfast commitment to our standards, our people and our customer. A successful candidate will connect directly with our values and take actions to further those values with how they act.
Position Responsibilities:
Conduct compliance sweeps and generate reports to the Program, MVT administration.
Assist shops with projects and strategies to enable a compliant and FOD free product.
Assist shops in preparing for Internal and FAA audit and assist in resolution of any findings generated.
Develop strong working relationships with shop personnel from mechanics to senior leadership.
Work with 5S and Tool Champions.
Basic Qualifications (Required Skills and Experience):
3+ years of experience working with and partnering with cross-functional teams on projects and initiatives.
3+ years experience with QMS systems and/or BPS
3+ years manufacturing experience.
3+ years experience using Microsoft Office Products like Excel, PowerPoint, Outlook, and Word.
Preferred Qualifications (Desired Skills and Experience):
1+ years of experience working with the Boeing Problem Solving Model.
Strong data analytical skills.
Strong communication and collaboration skills.
Basic knowledge of Boeings PRO and BPI
Shift:
This position is supports 2nd shift operations, so the hours are approximately 9:30AM to 6PM. There may be additional shift requirements to support program objectives.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies
.
Total Rewards
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Please note that the information shown below is a general guideline only. Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: $ 102,600 - $125,400
Applications for this position will be accepted until Jan. 31, 2026
Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Export Control Details:
US based job, US Person required
Relocation
Relocation assistance is not a negotiable benefit for this position.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 2nd shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
$102.6k-125.4k yearly Auto-Apply 5d ago
Quantitative Trading Systems Engineer: Futures & Equities
Millennium Management LLC 4.1
Information technology analyst job in Seattle, WA
A leading global hedge fund in Seattle is seeking a Quantitative Developer to build critical trading infrastructure. You will collaborate with quantitative researchers and senior portfolio managers to optimize systems for trading strategies across global futures and equities. Candidates should have strong skills in React/Typescript and Python, paired with a Master's or PhD in a relevant field. This position offers significant career growth and impact in a dynamic environment.
#J-18808-Ljbffr
$92k-119k yearly est. 4d ago
Senior Information Technology Program Manager
Project Fixers (Francis Consulting LLC
Information technology analyst job in Seattle, WA
Project Fixers ************************** is an expert IT program management consulting company located in Seattle, WA. We specialize in managing delivery of highly complex IT programs, including major system implementations, integrations, and digital transformations. We also are experts at fixing IT projects that are going sideways.
Role Description
The Senior IT Program Manager will be responsible for managing complex IT implementations. This role usually involves managing programs with cross-functional project teams of 50+, including multiple partners and integrators. We're looking for expert high-energy project drivers that can rally their teams to take the toughest project peaks.
Qualifications
10+ years of experience managing complex IT implementations, ideally including a variety of packaged systems (including ERP, CRM, MES, GTM), custom development, and systems integration;
Experience managing programs consisting of multiple sub-projects and delivery teams;
Equal ability to confidently manage senior program stakeholders, as well as lead the implementation team hands-on;
Mindset of a solution designer and fixer - analytical skills and curiosity to get to the root causes of all issues - whether business, technical, or human in nature;
High emotional intelligence: ability to offer coaching, tactfully resolve conflicts, and mediate tense political situations;
Excellent communication skills - ability to act as a translator between Business and IT, and to summarize complex concepts visually and with brevity;
Prior consulting experience is strongly preferred.
$120k-171k yearly est. 3d ago
IT GRC Privacy Analyst
Stanley 1913
Information technology analyst job in Seattle, WA
About us: Stanley - Built for Life since 1913.
Stanley 1913 has fueled the human experience since the iconic Stanley vacuum bottle revolutionized the way people enjoyed food and beverage. Today, our colorful and thoughtfully designed products including the popular QuencherTM series go beyond function, elevating everyday moments with style and empowering active lifestyles. We're a community of creators, builders and inventors who believe in creating sustainable products for a better life and world that minimize our impact on the planet. Learn more at ********************
Position Overview
Join the Bear Force as a IT GRC Analyst, where you'll be at the forefront of defining how we manage risk, shape policy, and build a stronger, smarter IT ecosystem. We're seeking a hands-on, curious problem-solver who thrives on collaboration-partnering with IT and business teams to craft policies, strengthen controls, and keep our organization aligned with the highest standards of security and compliance.
What You'll Do
Design and drive risk assessment activities. Understand, assess, and formally articulate Security Risks, and develop IT and Security Policies, Standards and Guidelines
Create and maintain strong working relationships with key business, legal, IT and other stakeholders throughout the company, while advancing our information security maturity via a standards and controls based approach.
Partner with stakeholders in Supply Chain, IT, Security, Legal and Operations to develop and implement a Business Continuity Program
Drive remediation action plans to ensure they are designed to mitigate security/privacy risks
Support business and product release commitments by driving risk identification, mitigation and acceptance for unmitigated security risks with key partners in and outside of IT
Consult with business or security partners on information security requirements and applicability to business processes, products, or services
Focus on continuous improvement of operational processes and developing innovative and automated operational functionality - we're looking for someone who can help us level up
Who You Are
A self-motivated and collaborative problem solver with ability to work in a dynamic environment
5+ years' experience in Technical Security Governance, Compliance, Internal Audit in an IT environment
Experience in using Microsoft Purview and GRC tools such as OneTrust
Prior working with developing compliance metrics and benchmarks
Familiarity with industry guidelines such as Common Vulnerability Scoring System (CVSS), ISF and regulatory compliance frameworks (NIST CSF, ISO27001, PCI, HIPAA)
Background and understanding of global privacy regulation - GDPR, CCPA, PIPA, etc.
Technical knowledge and understanding of infrastructure, including network segmentation, Zero Trust architecture, Identity and Access Management, CIS Benchmarks, Network Security, and Vulnerability Management
Verbal and written communication skills strong enough to distill the above for a non-technical audience
Possession of certifications such as CISA, CISM, CIPP, CISSP or other relevant certifications
Stanley is committed to a diverse and inclusive work environment. Stanley is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please reach out to **************************.
Stanley is a total rewards company, which includes rewards beyond base salary. At Stanley, full-time employees are eligible for an annual bonus, based on company and individual results. In addition, we offer a variety of employee benefits, personalized time off, 14-Paid holidays, dental, vision, 401(k), and much more.
The base pay range for this position is for a successful candidate within the state listed. The successful candidate's actual pay will be based on multiple factors such as work location, job-related knowledge, skills, qualifications, and experience.
Salary Range$100,000-$130,000 USD
About our parent company: Morgan Street Holdings
Stanley 1913 is part of Morgan Street Holdings (formerly HAVI), a privately owned enterprise with a diverse portfolio of operating companies. These include HAVI Supply Chain, tms, Stanley 1913, and Continental, which provide best-in-class sourcing and supply chain capabilities, brand-defining marketing and promotion services, innovative consumer products, and dining and refreshment food solutions. Morgan Street Holdings employs over 10,000 people and serves 300+ customers across the globe.
Morgan Street Holdings supports Stanley 1913 with competitive pay and benefits, along with exposure to diverse industries and professional networking and development opportunities.
$100k-130k yearly Auto-Apply 4d ago
IT Operations Manager
Shein
Information technology analyst job in Bellevue, WA
SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, with more than 15,000 employees operating from offices around the world, SHEIN is committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.
Position Summary
We're seeking a full-time IT Operations Manager for our Washington corporate office, located in the city of Bellevue. Within this role, you will lead innovative, technology-driven initiatives across IT Foundation Services.
This role will be instrumental in managing complex programs that span Foundation Support, Infrastructure Build-out, Day 1 Onboarding, and ongoing Employee Engagement. At SHEIN, IT is at the forefront - delivering impactful, high-quality experiences to both internal and external customers every day, as well as HR, Finance, and various business teams. This role will play a critical leadership role in the design, planning, implementation, and optimization of cohesive, streamlined IT blueprints. These blueprints will encompass the necessary solutions, platforms, applications, and processes to support business needs. This position is essential to enabling SHEIN's rapid employee and business growth across global markets, including the Americas, Europe, and APAC.
SHEIN Overseas IT is committed to enabling SHEIN's rapid global expansion by developing future-ready IT platforms, applications, and services. Our mission is to lead the strategy, architecture, roadmap, and execution of Overseas IT, ensuring alignment with business priorities and global standards. We strive to deliver exceptional value to internal and external stakeholders, to become a world-class global IT organization.
This position reports to the IT Director, North America IT.
Job Responsibilities
Project Planning & Execution:
Lead end-to-end project management for warehouse IT operations, from project initiation to final delivery.
Develop detailed project plans, timelines, and milestones to track progress and ensure successful project delivery.
Coordinate with stakeholders to define project scope, objectives, and deliverables, ensuring alignment with business goals.
Team Coordination & Stakeholder Management:
Collaborate with cross-functional teams, including IT, production, procurement, and external partners, to ensure smooth project execution.
Serve as the primary point of contact for project stakeholders, providing regular updates on project status, risks, and issues
Facilitate communication between technical and non-technical teams, translating technical jargon into business language when necessary.
Budget & Resource Management:
Manage project budgets, ensuring all expenses are within allocated funds.
Allocate resources efficiently and ensure teams have the tools and support needed to meet project deadlines.
Identify and mitigate potential cost overruns or resource constraints.
Risk Management and Problem-Solving:
Identify potential project risks and develop mitigation strategies.
Monitor and resolve issues that arise during the project lifecycle to minimize disruptions and delays.
Implement contingency plans to address unforeseen project challenges.
Technology Implementation and Support:
Work with engineer teams to implement studio-specific technology solutions, such as software systems for production, asset management, and workflow automation.
Ensure that all technology solutions meet studio needs and industry standards.
Oversee the testing and deployment of new tools, ensuring seamless integration with existing systems.
Process Improvement:
Evaluate current studio workflows and processes, identifying areas for improvement.
Collaborate with operational and technical teams to streamline processes and improve efficiency using technological solutions.
Implement best practices for project management and technology adoption.
Reporting and Documentation:
Provide regular project status reports to senior management, highlighting key achievements, risks, and recommendations.
Maintain comprehensive project documentation, including project plans, status reports, and post-project reviews.
Warehouse IT Management & Optimization:
Manage and optimize warehouse IT systems, including automations, and robotics, ensuring efficient operations, performance monitoring, and continuous improvement initiatives.
Apply advanced knowledge of warehouse IT operations and industry best practices, including system validation, qualification, and standards, to drive operational excellence.
Job Requirements
Bachelor's degree in Business Administration and Management, or a related field.
Minimum 10 years of experience in data analysis, business operations, strategy, consulting, or related analytical roles.
Ability to travel 30% of the time.
Extensive program/project management experience, including establishing, scaling, and managing operations, along with resource and budget planning.
Proven ability to influence without direct authority and drive alignment across diverse teams with potentially conflicting priorities.
High emotional intelligence (EQ) and a collaborative team player capable of managing expectations across time zones and cultures.
Lead and perform in a fast-paced, dynamic environment, managing shifting priorities, meeting critical deadlines, and providing clear guidance to team members while maintaining high performance under pressure to ensure project success and continuity.
Proven leadership and team-building abilities, with extensive experience managing cross-functional teams.
Proven track record in delivering projects with a deep understanding of customer needs, technology, quality, speed to market, and budget.
Extensive experience with Agile methodologies, from roadmap planning to execution.
Nice to Have
Bilingual in Mandarin
Benefits and Perks
Bonus and RSU eligible
Healthcare (medical, dental, vision, prescription drugs)
Health Savings Account with Employer Funding
Flexible Spending Accounts (Healthcare and Dependent care)
Company-Paid Basic Life/AD&D insurance
Company-Paid Short-Term and Long-Term Disability
Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
Employee Assistance Program
Business Travel Accident Insurance
401(k) Savings Plan with discretionary company match and access to a financial advisor
Vacation, paid holidays, floating holiday and sick days
Employee discounts
Free weekly catered lunch
Dog-friendly office (available at select locations)
Free gym access (available at select locations)
Free swag giveaways
Annual Holiday Party
Invitations to pop-ups and other company events
Complimentary daily office snacks and beverages
#LI-YC1
Pay Range$118,800-$201,600 USD
$118.8k-201.6k yearly Auto-Apply 11d ago
Manager, IT Service Desk
Pokemon Company 4.5
Information technology analyst job in Bellevue, WA
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world.
Learn more online at corporate.pokemon.com and pokemon.com.
Get to know the role
* Job Title: Manager, IT Service Desk
* Job Summary: The Manager, IT Service Desk leads the North America-based team responsible for supporting over 1,300 staff members globally. This role is responsible for overseeing technology support operations, including incident management, service requests, team workflows, purchasing, and inventory. As a key contributor to a positive and professional service environment, the Manager also acts as an escalation point for complex issues and plays a strategic role in shaping long-term IT support plans. With a strong focus on customer experience, this individual partners with cross-functional teams to deliver exceptional service and continuous improvement. This role also plays a strategic part in aligning IT support services with broader business outcomes, ensuring seamless collaboration across departments and contributing to enterprise-wide technology goals.
* FLSA Classification (US Only): Exempt
* People Manager: Yes
What you'll do
* Lead and mentor a team of Service Desk specialists responsible for handling service requests, incidents, and employee onboarding/offboarding.
* Manage team resource allocation and tiering to ensure efficient task distribution and coverage.
* Collaborate with technology peers to develop, document, and refine team processes for consistent and high-quality service delivery.
* Provide coaching, performance feedback, and development plans to support team growth and success.
* Model exceptional customer service and foster a user-centric support culture.
* Monitor ticket queues and ensure timely resolution in alignment with service level agreements (SLAs).
* Analyze support trends, implement proactive solutions, and track recurrence to drive continuous improvement.
* Define, track, and report on key performance indicators (KPIs) to measure team effectiveness and service quality.
* Partner with IT leadership to translate business needs into technical solutions and service enhancements.
* Handle escalated service desk issues and ensure resolution of complex technical problems.
* Maintain accurate technology inventory baselines and oversee procurement and budget tracking for IT assets.
* Drive continuous improvement initiatives by leveraging feedback, analytics, and industry trends to enhance service delivery.
* Lead or support IT service projects, including the rollout of new tools, systems, or process improvements.
* Manage vendor relationships and service contracts related to IT support tools and hardware procurement.
What you'll bring
* 3+ years of experience managing an IT Service Desk team, with a strong focus on collaboration with peer technology groups.
* 3+ years of hands-on experience in a Senior Service Desk role supporting Microsoft Windows and Apple mac OS environments.
* 2+ years of experience administering ITSM platforms (experience with Atlassian tools is a plus).
* Proven leadership in implementing and managing ITSM and ITIL processes.
* Demonstrated excellence in customer service and communication across all organizational levels.
* Proficiency in supporting common enterprise applications such as Active Directory, Office 365, and web conferencing tools.
* Experience in developing and managing KPIs, SLAs, and performance reporting.
* Strong ability to guide technical decision-making and contribute to long-term IT planning.
* Solid understanding of hardware asset management and software license tracking.
* Eagerness to learn and adopt new technologies through self-study and formal training.
* Ability to analyze service metrics and user feedback to drive data-informed decisions.
* Bachelor's degree in Computer Science, Computer Engineering, or a related field; ITIL certification is a plus.
Base Salary Range: For this role, new hires generally start between $128,800.00 - $155,230.00 per year. The full range is $128,800.00 - $198,000.00 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate's qualifications and professional experience uniquely.
#LI-PS #LI-Hybrid
How you'll be successful
* Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do.
* Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities.
* Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results.
* Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve.
* Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals.
* Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience.
What to expect
* An innovative culture driven by impact, delivering meaningful outcomes.
* Company events that celebrate the spirit of Pokémon.
* Competitive cash-based compensation programs.
* 100% employer-paid healthcare premiums for you.
* Generous paid family leave.
* Employer-paid life insurance.
* Employer-paid long and short-term income protection insurance.
* US Employees: 401k Employer Matching.
* UK/IRE/MX Employees: Pension Employer Contributions.
* Fitness reimbursement.
* Commuter benefit.
* LinkedIn learning.
* Comprehensive relocation package for certain roles.
* Hybrid work environment.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
The Pokémon Company International is committed to the inclusion of all qualified applicants for consideration in our job application process. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview, or to otherwise participate in the hiring process, please contact the Talent Acquisition team at accommodationrequest_**************.
$128.8k-198k yearly Auto-Apply 13d ago
Information Technology Professional
U.S. Navy 4.0
Information technology analyst job in Seattle, WA
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$59k-76k yearly est. 13d ago
deskside support
Artech Information System 4.8
Information technology analyst job in Bothell, WA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Deskside Support Representative Distributed Client Services
Location:
-: Bothell,WA
Duration: 1 year (with possible extension)
Job Description:
· Win7/Win XP OS support
· Office 2003/2007/2010 support
· Deskside support skills, IMAC, must be able to troubleshoot complex issues.
Additional Information
For more information, Please contact
Shubham
************
$46k-59k yearly est. 1d ago
IT Financial Analyst
Cayuse Holdings
Information technology analyst job in Olympia, WA
**JOB TITLE:** IT Financial Analyst **CAYUSE COMPANY:** Cayuse Commercial Services, LLC **SALARY:** $28.00-$35.00/hr **EMPLOYEE TYPE:** Full-Time Hourly Non-Exempt **The Work** The IT Financial Analyst will provide day-to-day support for invoice review and approval processing. The role will also assist IT managers with other financial tasks as assigned.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
**Key Responsibilities**
+ Monitor vendor invoice mailbox
+ Review vendor invoices
+ Match against contract or purchase order
+ Verify invoice for payment or return to vendor
+ Record invoice in general ledger
+ Notify Accounts Payable for vendor payment
+ Work with IT managers on other financial tasks as assigned
+ Respond to assigned tasks in accordance with predefined guidelines.
+ Other duties as assigned.
**Qualifications**
**Qualifications - Here's What You Need**
+ High school diploma or equivalent required
+ Two (2) to five (5) years of experience working in a finance position with focus on billing, invoicing, vendor management.
+ Preference with experience supporting an IT organization
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills:**
+ Microsoft Office experience (Work, Excel)
+ Experience with JD Edwards preferred
+ Financial billing, accounts payable experience
+ General accounting
+ Excellent communication skills
+ Experience working with suppliers and third-party vendors
+ Ability to quickly analyze a situation and react appropriately and effectively
+ Effective prioritization skills
+ Self-starter
+ Financial analysis credibility and independent judgment
+ Able to contribute to IT financial planning and operations
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to:** **Program Manager**
**Working Conditions**
+ Professional remote office environment.
+ Must reside in Central or Eastern Time Zone.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $28.00 - USD $35.00 /Hr.
Submit a Referral (*********************************************************************************************************************************
**Can't find the right opportunity?**
Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities!
**Location** _US-_
**ID** _103881_
**Category** _Accounting/Finance_
**Position Type** _Full-Time Hourly Non Exempt_
**Remote** _Yes_
**Clearance Required** _None_
$28-35 hourly 8d ago
IT Project Technician
Dynamic Computing 4.1
Information technology analyst job in Seattle, WA
Dynamic Computing is looking for an IT Project Technician!
Dynamic Computing is a leading Managed IT Service Provider to small companies located in the Puget Sound region and beyond. We're a small but growing company that is focused on being the premier Managed IT Service Provider in the Seattle area.
We're looking forward to adding a great new member to our team. Thanks in advance for your consideration.
Remote First: Dynamic Computing has adopted a remote first approach. We believe this to be a strategic advantage and continue to innovate on new ways technology can improve how we do business and help our clients. The IT project technician position will be primarily “in person” due to the nature of the position but have some flexibility options for remote work as schedule and workload permits.
What kind of person are we looking for?
Cutting Edge - As an IT service provider, we're focused on delivering the latest and greatest to our clients, while keeping their business objectives in the front of our minds. That means that we need you to learn all about new technologies, tools, and trends to keep our team and clients current.
Thirsty for Knowledge - Our clients have questions, and it's important that we give them great answers! We want you to be the Wikipedia of all things technology (complete with excellent peer review abilities to help your teammates grow their knowledge).
Customer Service Oriented - There will be a good amount of time spent both onsite in front of the client and over the phone troubleshooting issues remotely. You'll need to conduct yourself with professionalism and a flare that will keep the client requesting you to help them.
Network Infantry - At times, we'll be dropping you into an undocumented environment of hidden switches, ancient routers, and rogue access points with no weapons or maps to guide you. We need you to make sense of it all, document the details and get the rest of the team the information needed to support the site.
Project Whisperer - Completing projects and tasks comprehensively, under budget, and with great communication is your bread and butter. Clients love to keep efficient timelines and it excites you to be able to help from start to finish.
Checklist Master - 60% success rates just aren't going to cut it. You'll have a lot to keep track of, and getting the details organized, accurate, and consistently executed upon is critical. This job will need someone who enjoys managing lots of little things while focusing on preventing bigger problems.
Process and Preparation Ninja - You want things to go as planned, especially when you're in front of the customer. This requires more than just showing up with a box of new equipment. You've learned to think through the work you've been asked to do and find the pitfalls ahead of time. You're consistently evaluating the process, updating the steps and looking for ways to add value and cut out wasted time.
Calm, Cool, and Collected - You've got it - no matter what “it” is! Your ability to keep your client service and communication skills polished when challenging situations arise will be key to ensuring ongoing client satisfaction.
So what will I be doing every day?
Below is a list of the day-to-day areas of responsibility. You won't be responsible for all of them right from the outset - you'll be working with other members of our team and your responsibility will increase over time.
Independent Project Delivery- A project will be anything with a predefined scope, quote and budget. A large portion of this position is completing routine projects for our clients, including computer replacements, network equipment upgrades and new location setups. You'll work with the IT Project Manager or another senior project team member to become an expert at preparing, coordinating, and delivering on these projects and will continually improve our standards and best practices along the way.
Collaborative Project Work- Larger more complex projects include office moves, new client onboarding/audits, infrastructure overhauls, server migrations, large scale expansions, and cloud/3
rd
party software integrations. You'll act as a supporting resource for onsite and remote work on larger projects to help deliver them on time, under budget and with high customer satisfaction. You'll be tasked with equipment prep, user support, onsite assistance
Onsite Assistance and Coverage - We can do a lot remotely, but we still need to be ready to drive to a customer site when necessary. As one of our hybrid workers, you'll be tasked with onsite coverage outside of your own project work if other resources are not available. You may also be asked to assist remotely for any sites or customers you have unique knowledge based on recent work.
Customer/Client Service - This position is highly interactive with our clients and requires a positive and friendly attitude. You'll be responsible for dealing with all different types of people and businesses with varying knowledge levels and decision-making abilities regarding technology.
Documentation - We all know that our own internal filing systems make sense. To us. But unfortunately, they make no sense to anyone else. Which is why we have a wonderful, amazing, peer-reviewed, and internally created knowledge base! It's your job to create, edit, add, subtract, replace, and improve it every single day. That way when the next guy or gal has the same issue, they've got your best and brightest ideas on how to fix it all teed up and ready to go.
Continuing Education - We plan on making you learn. About a lot of stuff. All the time. Even when you don't want to. And you're going to have to get certified on it. And we'll pay you for doing it. It's a wonderful thing for someone who's looking to grow, and we won't settle for anything less than your best and brightest.
What are the requirements for this position?
Here is a list of our “must-haves” for the IT Project Manager:
Possesses a high level of integrity / honesty - In a small company, each team member relies on their team to complete their job effectively. Mistakes will always be made and are part of how we all grow. It's very important to us to ensure that those mistakes are recognized, admitted, and resolved as quickly as possible when they occur. We don't expect perfection but do expect honesty 100% of the time.
Knowledgeable - We are looking for someone that can hit the ground running and make an immediate impact to our project team's delivery. This requires some decent aptitude and experience working with technology, networking, and end user support. We will provide training and will make sure you have the support you need to succeed, but to be successful you'll need a strong foundation of technical knowledge.
Hard Working - We're a company that's growing, changing, and pushing the envelope every single day. We're going to expect you to work hard and focus on moving yourself forward. It'll be worth it. We promise.
Helpful - Always willing to assist others in a positive manner. We're a team. We want you to be an integral part of it. Which means we need you to help us, and we'll help you, and we'll all do it with smiles on our faces (at least most of the time).
Organized and Detailed - You're on a video call, your phone is ringing, you're taking notes and people are asking questions on instant message, not to mention you have an onsite starting in two hours with computers in the lab you still need to finish setting up. You also have multiple tickets and plethora of research browser tabs open on your screen. You'll need to be able to stay organized and funnel everything into the appropriate tickets, time entries, notes, and updated knowledge base articles, making not forgetting any steps.
3 years of applicable IT experience - preferably working for an MSP/IT Service Provider primarily handling customer facing tickets, projects, or escalations.
Experience administering firewalls, networking equipment and wireless systems
MCP, A+, and Network+ Certifications or equivalent for computer hardware troubleshooting, networking, and for the latest Windows desktop operating systems.
Educated - There are a few pre-requisites for a job at Dynamic Computing. One is that you got an education that will help support your career path. For this position, it means at least an AA or Technical degree in something that's at least kind of computer or IT related. If you've got a bachelor's degree, that's even better (unless it's in General Studies). Heck, we'll even take a master's degree (although we might not be able to afford you). If you've got a PhD, then we
definitely
can't afford you. Sorry.
What do I get for all my hard work?
Good question! Here's the scoop on this position:
Money - The compensation for this position is market competitive and will be dependent upon experience and expertise but we anticipate a base salary between 55-75k. After a few months, you'll be eligible for our bonus program, which gives you the opportunity to earn an additional 10% of your salary each quarter.
Time - We'd like 40 hours/week from you. It might be 45 some weeks, but hopefully not too often. We'll try our best not to have it hit 50. And you'll keep a roughly business hours schedule (We're open M-F 7:30am - 6:00pm. Typical start time is 8:30 am with some flexibility).
Medical - We pay 100% of your medical insurance! (We're not kidding). We'll also contribute to your HSA account, and we'd encourage you to do the same (not to mention that you get a tax break for doing so).
Disability - We also ensure all employees have both a short-term and long-term disability plan in place to make sure that you continue to receive income if you get hurt and are unable to work.
Retirement - We provide a Simple IRA retirement plan, matched dollar per dollar for up to the first 3% of your salary.
Paid holidays - You'll get paid for 9 holidays without even showing up to work! You'll get to pick either MLK or President's Day, choice of 4
th
of July or Juneteenth, plus Memorial Day, Labor Day, Thanksgiving Day & following Friday, two days at Christmas, and New Year's Day.
Additional PTO - You'll get about 16 additional paid personal days off per year that you can use if you're sick or for vacation.
Transportation Subsidy -You'll get an ORCA card or parking subsidy depending on how often you are projected to be in the office. The ORCA card entitles you to free transit on the bus, train, light rail and more that you can use to commute.
How do I apply?
Please submit your resume and cover letter through the job board. You can also see all of the positions currently available on our website. No phone calls or recruiters please. If you're serious about this job, please tell us "why" you're the person we're looking for. We're looking forward to learning more about you!
Please be advised that a background check will be required for well qualified candidates during the hiring process as well as on a recurring basis if selected.
Thanks for taking the time to read our novel of a job posting. We hope you are as excited about this opportunity as we are!
$46k-81k yearly est. 33d ago
IT Operation Manager
Practice Xpert Inc. 3.7
Information technology analyst job in Bellevue, WA
IT and Operations management 8 + Year experience in IT and Operations management SCVMM - Hyper-V management and administration Server Administration (2012, 2012 R2) Clustering Solutions - Microsoft Cluster Services for File Systems, Database, and Application clusters
Active Directory - Users and Groups management
Office 365 /Azure AD
Virtualization - vSphere 4 & 5, Virtual Infrastructure 3, ESX 2.x, vCenter, VMware Update Manager, DRS, HA, FT, VMotion, ESXi, VMware View 3 & 4, VMware Capacity Planner, VMware Health Analyzer, VMware Converter.
Cisco UCS administration and configuration.
Microsoft (2012, 2008, 2003, 2000). TCP/IP, DNS, DHCP, Active Directory, Group Policy Objects, LDAP IIS, FTP, NTFS, WSUS
Clustering Solutions - Microsoft Cluster Services for File Systems, Database, and Application clusters
Terminal Services - Remote Desktop Services
Understanding of Storage & backup Systems - SAN, iSCSI, RAID - EMC Configuration
Additional Information
If you are looking for a change and if you are interested in this job, you can contact me for more details.
Direct Number- ************
$107k-148k yearly est. 1d ago
IT Operation Manager
Stem Xpert
Information technology analyst job in Bellevue, WA
Unisys Corporation is an American global informationtechnology company that provides a portfolio of IT services, software, and technology.
Job Description
IT and Operations management
8 + Year experience in IT and Operations management
SCVMM - Hyper-V management and administration
Server Administration (2012, 2012 R2)
Clustering Solutions - Microsoft Cluster Services for File Systems, Database, and Application clusters
Active Directory - Users and Groups management
Office 365 /Azure AD
Virtualization - vSphere 4 & 5, Virtual Infrastructure 3, ESX 2.x, vCenter, VMware Update Manager, DRS, HA, FT, VMotion, ESXi, VMware View 3 & 4, VMware Capacity Planner, VMware Health Analyzer, VMware Converter.
Cisco UCS administration and configuration.
Microsoft (2012, 2008, 2003, 2000). TCP/IP, DNS, DHCP, Active Directory, Group Policy Objects, LDAP IIS, FTP, NTFS, WSUS
Clustering Solutions - Microsoft Cluster Services for File Systems, Database, and Application clusters
Terminal Services - Remote Desktop Services
Understanding of Storage & backup Systems - SAN, iSCSI, RAID - EMC Configuration
Additional Information
If you are looking for a change and if you are interested in this job, you can contact me for more details.
Direct Number- ************
$102k-146k yearly est. 60d+ ago
Enterprise IT Operations Manager
Devselect
Information technology analyst job in Seattle, WA
Enterprise IT Operations Manager Number of openings: 1 Type: Contract / Contract-to-hire Industry: Manufacturing / Services The Enterprise IT Opps Manager role is tasked with architecting, designing, planning, organizing, and implementing enterprise wide, scalable technologies to support overall corporate IT operations and ensure the stable operation of the company's IT computing, storage, networking, and other mission critical technology platforms. This role also maintains and establishes enterprise-wide standardization and operational documentation for all corporate IT systems, services, servers, storage, data networks, voice networks, and data protection. This role requires a highly motivated leader with robust infrastructure experience and a proven track record for success in delivering high performance, continuous improvement, and customer satisfaction. This is both a leadership role and hands on technical role. It involves developing and leading a technical team as well as managing budgets and delivering projects on time and on budget. Responsibilities include:
Lead the Enterprise Platforms team that includes infrastructure, Operations, Security, and Networking. Provide leadership, management, direction, coaching, and motivation
Lead the design and implementation of all corporate infrastructure solutions including, but not limited to security, LANs, WANs, Internet/intranet connectivity, wired and wireless connectivity, switches, routers, firewalls, storage, servers, and virtualization technology
Manage the corporate Unified Communications infrastructure
Lead the design, development and implementation of on-premise and cloud-based initiatives with an emphasis on standards and best practices to ensure internal/external systems are scalable, reliable, secure, supportable, and achieve IT, business, and budgetary objectives
Proactively develop technological solutions to address problems that arise, improve the efficiency, streamline functions, and improve productivity of the organization's IT infrastructure
Ensure business continuity through the implementation of best practice security principles to prevent confidential data from being exposed to unauthorized users
Ensure technology documents, maintenance agreements, and service contracts related to technology operations and/or technology services are evaluated, updated and processed
Establish relationships and manage 3rd party vendors around both ongoing operations and solutions/engineering. Oversee managed solutions and contractual services
Requirements
Four-year college degree in a related field, preferably in Computer Science, Information Systems, Engineering, or equivalent business experience. Minimum 7 years' IT experience. 2+ years' experience managing people
Strong technical background in all areas involved in building an infrastructure dedicated to deliver scalable compute, storage, network and voice services at high availability and resiliency levels
System and Network Security - IPS/IDS, Firewalls, Anti-virus, Encryption Databases
Network design, management and Monitoring - LAN, WAN, WLAN
Business Continuity - Backup, Recovery, Archival, Fail-over
Server and Storage Systems, including infrastructure as a service
A good understanding of Payment Card Industry Data Security Standard (PCI DSS) is helpful
Demonstrated leadership in proactively providing solutions, taking initiative, and exhibiting customer service excellence.
Strong team and time management skills; Strong analytical and decision making skills with proven ability to manage complex tasks
Excellent verbal, written and interpersonal communication skills with ability to collaborate internally, cross-functionally, and across management levels in formal and informal settings
Continuous learning agility to maintain up-to-date knowledge of emerging support tools and technologies; Flexibility to perform in an ever-changing work environment
$102k-146k yearly est. 60d+ ago
Technology Analyst - AWS with DOTNET, Testing (OR) Sterling Commerce Order Management, API testing
Avance Consulting Services 4.4
Information technology analyst job in Seattle, WA
Hi, I hope you are doing good. I have a job opportunity related to your profile with one of our client, please find below Job Description for your review. If you are interested and available for the following position then please send your updated resume in word format along with your contact details to discuss further.
Role:TechnologyAnalyst - AWS with DOTNET, Testing (OR) Sterling Commerce Order Management, API testing
Duration: Full TIme
Location: Seattle, WA
Qualifications
Basic
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
• At least 2 years of experience with InformationTechnology
Preferred
· At least 2 years of experience in core JAVA, preferably on Linux / Unix
· At least 2 years of experience in web technologies J2EE, MVC, JavaScript/JQuery, Node.js, web services (REST/SOAP), XML, CSS, JSON, HTML
· At least 1 years of demonstrable experience in AWS Cloud technologies and automation within - AWS CLI or Cloud Formation
· Experience in creating, modifying or designing Automation frameworks
· Strong advocate and experienced practitioner of Automation, Continuous Integration and Continuous Development (CI / CD)
· Strong analytical and verbal, written communication skills
· Knowledgeable in writing code to test code
· Test Automation
· Experience with Infrastructure Automation and Shell scripting
· Have Database knowledge - SQL and NoSQL.
· Good knowledge in Retail domain
· Experience and desire to work in a Global delivery environment
· Provide schedule, estimate, and resource needs, and ensure adherence to such
- Ability to work in team environment and client interfacing skills.
· Analytical skills
· Experience and desire to work in a Global delivery environment.
Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
Additional Information
All your information will be kept confidential according to EEO guidelines.
$91k-132k yearly est. 1d ago
Discovery IT System Administrator (Top Secret Clearance Required)
Contact Government Services
Information technology analyst job in Arlington, WA
Discovery IT System AdministratorEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology.
To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others.
Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:The Contractor shall provide the following services to include but not limited to: - Contractor shall ensure the day-day availability of electronic discovery applications and related tools; - Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; - Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; - Contractor shall maintain security, backup, and redundancy strategies; - Contractor shall assist technical architecture design discussions; - Contractor shall liaise with vendors on behalf of OGC to address product issues; - Contractor shall develop and provide training for the end-users; - Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; - Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; - Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; - Contractor shall support the discovery application integration/migration activities; - Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; - Contractor shall have legal technology experience and knowledge of the EDRM; - Contractor shall assist in the implementation of e-discovery tools ( i.
e.
Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; - Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; - Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; - Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; - Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher.
Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources.
We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs.
We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees.
Therefore, we offer a comprehensive benefits package.
- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer.
Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:*******************
com/join-our-team/For more information about CGS please visit: ************
cgsfederal.
com or contact:Phone: *****************Email: [email protected] #CJ$124,895.
40 - $169,500.
90 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.
These tools assist our recruitment team but do not replace human judgment.
Final hiring decisions are ultimately made by humans.
If you would like more information about how your data is processed, please contact us.
$124.9k-169.5k yearly Auto-Apply 60d+ ago
I&C System Design Lead
Terrapower 3.5
Information technology analyst job in Bellevue, WA
TITLE: Natrium I&C System Design Lead
TerraPower is a nuclear energy technology company based in Bellevue, Washington. At our core, we are working to raise living standards globally through a more affordable, secure and environmentally friendly form of nuclear energy along with innovations in medical isotopes to improve human health.
In 2006, the company originated with Bill Gates and a group of like-minded visionaries who evaluated the fundamental challenges to raising living standards around the world. They recognized energy access was crucial to the health and economic well-being of communities and decided that the private sector needed to take action and create energy sources that would advance global energy deployment. TerraPower's mission is to be a world leader in new nuclear technologies, while developing innovators and future leaders in the nuclear field. TerraPower is committed to bringing sustainable, affordable and safe energy to address global issues. As a result, the company's activities in the fields of nuclear energy and related sciences are yielding significant innovations in the safety and economics of nuclear power, hybrid energy and medical applications - all for significant human health benefits.
TerraPower is seeking to hire highly motivated and forward-thinking professionals who are interested in focusing on advanced nuclear reactor research and development and influencing change within the nuclear power landscape and bringing forward the critical production of medical isotopes. TerraPower is an Equal Opportunity Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. In addition, as a federal contractor, TerraPower has instituted an Affirmative Action Plan (AAP) in an effort to proactively recruit, hire, and promote women, minorities, disabled persons and veterans.
I&C System Design Lead
TerraPower, LLC. is seeking a highly motivated I&C System Design Lead. This position reports directly to the I&C Safety System Design Manager. In this role, you will act as Lead I&C Engineer for Sodium Fast Reactor technologies, including responsibility for the instrument and control system design, prototype development and testing, plant level system integration, and commissioning. Your role will include interfacing with a team of scientists and engineers internal and external to TerraPower. You will also identify, specify, and integrate custom instrumentation with advanced control systems for Generation IV advanced nuclear reactor technologies. The role will support the I&C System Design Lead with overseeing cross functional design amongst Safety Related and Non-Safety Special Treatment I&C systems.
The I&C System Design Lead will support the I&C Safety System Design Manager with coordination scope, schedule, and technical integration for safety systems. They will also support cross functional collaboration with procurement, licensing, safety analysis, and PRA.
The Instrumentation and Control team is responsible for Natrium plant I&C design and oversight of key I&C development. I&C System Design Lead will work with the plant design oversight teams to support communication, identify and work through roadblocks, and align design details, and project execution strategies.
The I&C System Design Lead will work as part of a high performing team of engineers.
Responsibilities
• Responsible for interfacing and supporting geographically diverse and international design team members to develop supporting design documentation. The design team members include in-house and subcontracted resources and may include partner/customer resources as well.
• Lead design of I&C systems and sub-system functional requirements through final design.
• Provide direction to team members and assist the I&C Safety System Design Manager with oversight of team members and suppliers.
• Develop and review system- and component-level specifications and scopes of work.
• Perform engineering and design evaluations in the application of nuclear codes and standards, licensing requirements, and NRC regulations.
• Provide technical direction and guidance to engineers in applicable nuclear and non-nuclear related design standards.
• Specify and describe suitability of instrumentation measurement techniques for use in sodium fast reactor and integrated energy storage technologies, including analysis of measurement range, response time, and measurement accuracy.
• Analyze and apply regulatory criteria and standards to complex Instrumentation and Control system design.
• Develop and review technical design documents, such as System Requirements Documents, System Design Descriptions, Interface Control Documents, Engineering Design Specifications, etc.
• Create and manage drawing packages of system and sub-system designs, including but not limited to P&IDs, control system architecture drawings, control logic and loop diagrams, and instrument installation drawings, etc.
• Generate integrated design package for key systems and sub-systems.
• Provide technical direction and oversight of supplier projects, working with the contract administrator to ensure delivery of data and other deliverables to meet TerraPower requirements, as well as coordination and performance of technical reviews of deliverables.
• Support continuous learning and application of nuclear industry best practices in order to maintain the highest quality of engineering design and proactively identify process change/enhancement opportunities.
• Integrate I&C with work of other disciplines, engineers, scientists, and subject matter experts.
• Interface with and support licensing activities associated with Safety Analysis Reports.
Key Qualifications and Skills
• B.S. or higher in Controls, Electrical, or related discipline from an accredited university and 10+ years direct experience with proven instrumentation and controls systems skills. Higher education will count toward years of experience.
• Candidates must have experience in instrumentation and controls development, diagnostics, and implementation with a demonstrated ability to design and deliver industrial I&C platforms.
• Previous experience with nuclear reactor safety systems or nuclear instrumentation systems design.
• Familiar with IEEE 379, IEEE 603, IEEE 7-4.3.2, IEEE 497 and IEEE1012, desired but not required.
• Familiarity with implementing design control and development in accordance with nuclear power plant quality assurance (e.g. 10 CFR 50 Appendix B, ASME NQA-1).
• Experience designing and operating high-temperature (400°C and higher) processes desired but not required.
• Ability to handle projects that include many competing objectives and design constraints, with ability to resolve conflicts between objectives.
• Familiarity with working with and/or developing industrial process flow diagrams (PFD) and piping & instrument diagrams (P&ID) desired but not required.
• Experience with CAD software to deliver design deliverables (e.g. AutoCAD Standard, AutoCAD Electrical, or SolidWorks), desired but not required.
• Excellent technical writing, communication, and presentation skills.
• Attention to detail and aspiration for technical excellence.
• Candidate must be a self-starter and possess ability to coordinate and lead a design team's effort with minimal direction.
• Ability to work on multiple simultaneous tasks that require a multi-disciplinary approach.
• Experience with formal I&C system startup testing procedure desired but not required.
• The successful candidate will possess a high degree of trust and integrity, communicate openly and display respect and a desire to foster teamwork. Will actively support the TerraPower guiding principles.
• Actual position starting level and title will be determined based on assessment of qualifications.
• Two (2) or more years of experience in one or more of the following is desired:
o Radiation Monitoring
o High Temperature Sensor Design and Instrumentation
o Seismic Detection and Trip Systems
o Neutron detectors
o Reactor Protection System
o Setpoint and uncertainty analysis
Job Functions
Job Functions are physical actions and/or working conditions associated with the position. These functions may also constitute essential functions for the job which the employee must be able to fulfill, with or without accommodation. Information provided below is to help describe the job so that the applicant has a reasonable understanding of the job duties/expectations. An applicant's ability to perform and/or tolerate these actions and conditions will be discussed and workplace accommodations may be made on a case-by-case basis following an individualized assessment of the applicant and other considerations, including but not limited to any governing safety standards.
• Motor Abilities: Sitting and/or standing for extended periods, bending/stooping, grasping/gripping, fine motor control (hands)
• Physical exertion and/or requirements: Minimal, with ability to safely lift up to 25 pounds
• Repetitive work: Prolonged
• Special Senses: Visual and audio focused work
• Work Conditions: Stairs, typing/keyboard, standard and/or sitting working environment of >8 hrs./day
• Travel required: 0-5%
TerraPower's technology is controlled for export by various agencies of the U.S. Government. TerraPower must evaluate applicants who are foreign nationals (other than asylees, refugees, or lawful permanent residents) in accordance with U.S. Government export control requirements. To facilitate TerraPower's export control reviews, you will be asked as part of the application process to identify whether you are a U.S. Citizen or national, asylee, refugee, or lawful permanent resident of the United States. Government export authorization approval times vary. Based on the business needs for a particular position, TerraPower will not consider a foreign national from a country if it is impracticable to obtain timely Government export approval.
Job details
Salary Range Level 11: $138,685 - $208,027
*We typically place offers in the lower to middle portion of the range to maintain internal equity and allow room for growth. Any salary offered within the posted salary band is based on market data and commensurate with the selected individual's qualifications experience. This range is specific to Washington State.
Job Type: Full-time
Benefits:
• Competitive Compensation
• Salary, eligible to participate in discretionary short-term incentive payments
• Comprehensive Medical and Wellness Benefits
• Medical
• Vision
• Dental
• Life
• Life and Disability
• Gender Affirmation Benefits
• Parental Leave
• 401k Plan
• Generous Paid Time Off (PTO)
• 21 days of annually accrued PTO
• Generous Holiday Schedule
• 10 paid holidays
• Relocation Assistance
• Professional and Educational Support Opportunities
• Flexible Work Schedule
TerraPower Career and Benefits information: **********************************************
Please visit ****************** to apply
$138.7k-208k yearly 60d+ ago
Systems Integrator
Convergence Networks 3.9
Information technology analyst job in Seattle, WA
PROFESSIONAL SERVICES | TECHNICAL PROJECTS SEATTLE | HYBRID
Our Systems Integrators are responsible for accurate and timely completion of all projects assigned to them. They get to interface with a myriad of environments and technologies across our entire customer base during the project lifecycle. They work closely with our Support Services and Business Services teams before, during and after implementation to ensure visibility on all project work. Their primary focus is to complete project technical work on time and drive customer satisfaction. They attend project kick off meetings, internal and external, and after-action review meetings regularly. They are the face of Convergence Professional Services and are expected to practice empathy, patience, and compassion. Our Systems Integrators display confidence and comprehensive knowledge of the project work to be performed at client facing meetings.
WHAT DO OUR SYSTEMS INTEGRATORS DO?
You will be responsible for the timely completion of all project work assigned to you. Completing all tasks relating to the project both explicit and implicit.
Install and configure Windows Servers, peripherals, network devices and storage devices in accordance with internal standards and project requirements.
Develop, document, and maintain installation and configuration procedures.
Regular internal & external communications on project statuses and planned changes/outages for clients.
Mentoring other technical staff to help ensure that everyone is growing professionally, and that knowledge of client infrastructure is being disseminated throughout the organization.
Provide technical design recommendations to our vCIO team to help ensure proper project scope and IT best-practices.
Other relevant job duties as assigned
WHAT SKILLS DO I NEED TO BE A SUCCESSFUL SYSTEMS INTEGRATOR?
Solid experience with Windows and Mac OS desktop operating systems.
Experience with deploying and building Windows servers (troubleshooting, supporting, and implementing) including Exchange Server 2010-2019 and Office 365.
Knowledge and understanding of mail flow troubleshooting.
Experience with VPN remote implementation, troubleshooting, and problem resolution.
Experience with Active Directory and Group Policies.
Experience with the Microsoft 365 stack, including Office 365, SharePoint, and Azure.
Familiarity with backup and recovery software and methodologies.
Knowledge of firewalls, networking/routing (switches, routers, etc.), and wireless configurations.
Be an SME in one or more of our service catalog product lines of your choosing.
Patience, empathy, confidence, and customer service skills. You will be working with a myriad of businesses, technologies, applications, vendors, and personalities.
Exceptionally strong IT background with a focus on network support, implementation, and remote as well as onsite support.
Understanding of managed services and the value offered over a typical break-fix environment.
Excellent communication (verbal and written) and documentation skills at all levels internally and externally, interpersonal, business management, time management, and developmental skills.
Skilled at defusing high-stress situations and facilitating resolution to technical problems.
Ability to multi-task in a fast-paced environment.
Talented interpersonal abilities to build rapport with customers and teammates alike.
Self-starter with a positive attitude.
Strong sense of initiative and ownership over work.
Exceptional strong problem solving, planning skills and follow-through skills.
Ability to work effectively and complete assigned tasks with minimal supervision.
Ability to work effectively within a team as well as independently.
Qualifications
WHAT ARE THE QUALIFICATIONS I NEED TO HAVE?
High school diploma or equivalent.
2-5 years of relevant experience which may include Network Administrator, Systems Administrator, System Engineer, or Tier 2 (or similar) in a tiered environment.
Excellent troubleshooting skills with IT and related hardware and software components (PCs, laptops, servers, firewalls, switches, routers, hard drives, Windows operating systems, etc.)
Strong knowledge and hands-on experience configuring, troubleshooting, optimizing and managing most of the following hardware/software technologies & protocols: Windows Operating Systems, Office 365 mail management and migrations, Office 365 SharePoint deployments, SAN iSCSI Storage Systems, VMware vCenter and Hyper-V, Cisco, HP and Sonicwall networking equipment.
Previous experience providing both onsite and remote/phone support in a fast paced, high volume
Previous experience executing medium to large scale IT projects which may include Email migrations, infrastructure refreshes and similar scale work efforts.
Valid driver's license and access to a vehicle.
Would be awesome if you had…
Associate's degree or higher in InformationTechnology.
Understanding of, and a background in working within the IT managed services provider business model, particularly in an IT support role.
Experience with ConnectWise, Kaseya, or other similar MSP tools and software.
Professional IT Certifications, such as: MTA, MCSA, or MCSE, SonicWall CSSA, Cisco CCNA, Fortinet NSE, VMware VCP
WHAT IS THE PHYSICAL WORK ENVIRONMENT LIKE?
This position requires standing, walking, sitting, using hands, seeing, reaching, talking, and hearing. May need to occasionally lift and/or move up to 25 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
How often will I get formal feedback on how well I'm doing?
Six-month performance reviews, with every second review a performance and salary review.
Performance review goals will be established between you and your team leader.
Why should you work here?
Awesome, inclusive corporate culture: We have worked very hard to create a culture of unity, transparency, and trust. Our leadership team wants you to be successful, and we will do anything we can to support your personal and professional growth.
Salary based upon on what you bring to the table.
Shared group/health benefits plans, including a retirement plan.
Education and certification reimbursement is also available so we can help you move up the ranks.
Flexible schedule to fit your family's needs.
Outstanding teammates; we're very selective to make sure we have the best staff available for you to work alongside!
Many teambuilding and company events throughout the year so you can get to know your teammates on a more personal level, as well as kick back and have some fun (families are oftentimes included as well).
WOULD BE AWESOME IF YOU HAD...
Associate degree/College diploma or higher in InformationTechnology.
Understanding of, and a background in working within the IT managed services provider business model, particularly in an IT support role.
Experience with ConnectWise, Kaseya, or other similar MSP tools and software.
Knowledge and experience working with Microsoft Office 365, Microsoft Azure and other Cloud service offerings.
WHAT IS THE PHYSICAL WORK ENVIRONMENT LIKE?
This position requires standing, walking, sitting, using hands, seeing, reaching, talking, and hearing. May need to occasionally lift and/or move up to 25 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
HOW OFTEN WILL I GET FORMAL FEEDBACK ON HOW WELL I'M DOING?
Annual performance reviews with quarterly conversations to review progress and stay interviews.
Performance review goals will be established between you and your team leader.
WHY SHOULD YOU WORK HERE?
Awesome, inclusive corporate culture: We have worked very hard to create a culture of unity, transparency, and trust. Our leadership team wants you to be successful at Convergence, and we will do anything we can to support your personal and professional growth.
Compensation based upon on what you bring to the table.
Group health benefits plans, including a retirement plan.
Education and certification reimbursement is also available so we can help you move up the ranks.
Flexible schedule to fit your family's needs.
Outstanding teammates; we're very selective to make sure we have the best staff available for you to work alongside!
Many teambuilding and company events throughout the year so you can get to know your teammates on a more personal level, as well as kick back and have some fun (families are oftentimes included as well).
PERFECT FIT....
If this sounds like your type of place and you can wow us with your spectacular skill set, then we would love to hear from you!
We are an equal opportunity employer and invite diversity in our applicants; our differences make us stronger! We welcome and encourage applications from qualified candidates of all races, sexes, colors, religions, sexual orientations, disabilities, ages, and gender identities. Accommodations are available upon request for candidates taking part in all stages of the selection process.
$103k-132k yearly est. 5d ago
IT Systems Administrator - Temporary Position
The Museum of Flight 4.3
Information technology analyst job in Seattle, WA
Do you like to be challenged with complex problems and love creating elegant solutions? The Museum of Flight is expanding our InformationTechnology team to support internal growth and new innovations in software, hardware, end-user experiences, and the next generation of digital access for Museums. If you want to make a big difference on a small team, are highly organized, can effectively communicate complex ideas, and have managed multiple projects, we want to hear from you. We highly encourage persons of color, members of marginalized communities, women, non-binary, and LGBTQIA+ individuals to apply.
**This is a 4-6 month temporary position**
Summary
The Systems Administrator supports the mission of The Museum of Flight by being responsible for the reliable day-to-day operation, maintenance, and security of the organization's IT infrastructure. They install, configure, and support servers, networks, and end-user devices across local and wide area environments. This role ensures the availability, performance, and integrity of email systems, data storage, applications, and connectivity to support continuous business operations.
Essential Duties & Responsibilities
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor, which are not mentioned below. Specific activities may change from time to time. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions.
1. Systems & Infrastructure Administration
Manage Windows Server environments, Active Directory, DNS, DHCP, GPOs, file systems, and user provisioning.
Maintain hybrid identity infrastructure (Microsoft Entra ID/Azure AD) and integrations with Microsoft 365, SharePoint, and Teams.
Monitor and optimize server performance, storage, backup solutions (Rubrik), and virtualization environments (Hyper-V/VMware).
Serve as the primary Tier 3 escalation point and provide Tier 2/3 escalation support to staff, swiftly resolving complex operational issues
2. Enterprise Applications
Configure roles, permissions, workflows, custom forms, and analytics dashboards.
Support integrations with Smartsheet, Salesforce, applicable CRM , Blackbaud Raiser's Edge donor/fundraising platform, and other nonprofit business systems.
Partner closely with the Finance & Operations to streamline data flows, ensure reporting accuracy, and automate administrative processes.
3. Networking & Connectivity
Configure and manage firewalls, Fortinet (Brocade Extreme Network), and switching architecture.
Monitor LAN/WAN infrastructure, troubleshoot latency, access control, and site-to-site connectivity.
Ensure uptime and resiliency across office, construction, retail, and remote field environments.
4.Projects & Documentation
Contribute to IT projects: hardware refreshes, cloud migrations, network upgrades, disaster recovery planning.
Develop technical documentation, SOPs, user training guides, and knowledge base articles.
Collaborate across departments to assess technological needs and recommend scalable solutions.
5. Dedicated Security and Digital IP Protection
Proactively enforce security policies (e.g., GPOs) across all servers and endpoint devices in alignment with organizational standards and regulatory compliance.
Manage access controls and conduct regular user access reviews across core business systems (e.g., Abila MIP / Microix, Raiser's Edge, SharePoint) to protect sensitive donor and financial data (Digital IP).
Manage security tools, interpret alerts, and actively participate in the Security Incident Response process, escalating critical findings to the IT Director.
Manage and monitor the data storage and backup infrastructure (Rubrik) to ensure the integrity and rapid recovery of core institutional assets and IP.
Qualifications
Education & Experience
Associate degree in a related field preferred, or commensurate experience of the subject
Minimum of four (4) years' work experience in IT systems administration.
Knowledge
Strong project management knowledge with a demonstrated ability to deliver on time and on budget.
Proficiency in -specific software (e.g., SmartSheet, Azure) desired.
Experience with Smartsheet, Raisers Edge, Salesforce software preferred.
Skills
Well organized, customer service driven and excellent interpersonal skills.
Computer proficiency in a Microsoft Windows environment.
Abilities
Ability to work collaboratively in a dynamic work environment
Ability to navigate ambiguity and adapt to evolving priorities.
License & Certification
None
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Schedule is set by the supervisor with flexibility for evening and variable hours based on Museum need.
Able and willing to work a flexible and/or extended work week which may include some evening and/or weekend work.
Onsite attendance is essential to perform the duties of this position.
Little to no travel is expected for this position.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to lift up to 30 pounds with assistance.
This position works in an office environment with long sedentary periods and repetitive wrist and arm movement
The ability to focus, bend, carry, reach to the side, front and overhead, push, pull, walk, stand, twist, squat and crawl from frequent to occasional as required in an IT installation setting
Comfortable working in confined work space, overhead catwalks, ladders of varied heights and elevated platform lifts
Benefits
The Museum of Flight offers employees benefits which include accrued sick leave, paid working holidays, 403(b) retirement plan and a 25% discount at the Museum Store.
Compensation
The hourly rate for this temporary position is $31.88 - $38.26, depending on experience.
Should you receive an offer, please expect that it can fall anywhere within this range. A multitude of factors will determine a fair salary based on the following: scope of role within the organization, years of relevant experience, specific skills, and evaluation of capability to execute in role successfully (among other critical factors).
Important Information
The Museum of Flight is committed to reflecting the diverse community around us. We continue to listen, learn, and implement change so that we can become a more inclusive organization that addresses bias and inequity, and better serves our communities. We highly encourage persons of color, members of marginalized communities, women, non-binary, and LGBTQIA+ individuals to apply.
Prior to hire and once an initial offer of employment has been made, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
The Museum of Flight is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, sex, religion, national origin, disability, veteran's status, sexual orientation, or gender identity/expression.
This organization participates in E-Verify.
#LI-EA1
#li-onsite
$31.9-38.3 hourly 9d ago
Learn more about information technology analyst jobs
How much does an information technology analyst earn in Seattle, WA?
The average information technology analyst in Seattle, WA earns between $76,000 and $145,000 annually. This compares to the national average information technology analyst range of $62,000 to $111,000.
Average information technology analyst salary in Seattle, WA
$105,000
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