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Senior IT Epic Analyst (Cupid)
Boston Children's Hospital 4.8
Information technology analyst job in Boston, MA
Key Responsibilities:
Senior Resource: Serves as a subject-matter expert with deep knowledge of Cupid, related non-Epic products/applications, and the supported operational processes. Within standard protocols, independently manages the design, build/configuration, testing and ongoing support of Epic Cupid application areas.
Business Solutions: Applies a consultative approach, engages internal subject-matter experts in operations to understand current and anticipated needs. Conducts technology and operations analysis to identify root causes of complex problems. Presents recommendations to senior team members or management as appropriate. Advises operations on executing changes. Monitors ongoing processes and effectiveness of solutions.
Triage/Troubleshooting: Participates in analyzing tickets and requests to identify need for project-based work. Leads or investigates and resolves complex tickets or requests that cross-supported applications encompass a broader process, or are difficult to initially define. Resolves more advanced issues related to vendor peripheral device support.
Builds/Configurations: Performs advanced configuration or customization to address business or clinical needs. Modifies builds incorporating significant edits, whole new functionality, numerous cross-application integrations, complex logic, creation of new templates. Records decisions and applicable business rules and prepares or may assist in preparing user documentation. Performs or leads unit system, integrated, and specialty application testing.
Integrations: Manages the implementation of supported core application changes with third party, Epic-eligible vendors and/or internal proprietary applications to ensure integration. Assesses integration requirements for the supported core Epic applications to meet needs of the project. Coordinates Epic integration requirements for non-Epic applications with appropriate IT team in conjunction with vendor support. Maintains, upgrades, and tests associated third party integrations.
Upgrades/Maintenance: Participates in upgrades by owning release notes that impact multiple areas within the supported applications and that require coordination across teams. Communicates major milestones to project team and customers. Escalates to manager as appropriate. Creates, maintains, and updates integrated test scripts with each upgrade. Performs ongoing advanced system maintenance.
Communications, Leadership & Professional Development: Participates in presentations or updates to leadership. Engages in ongoing communications with multiple teams related to supported application and operational processes. As a subject matter expert, provides feedback to management on policies, procedures, and best practices. Manages project work, ensuring completion according to schedule and coordinates with assigned project managers. May present at national forums, attend Epic related conferences and trainings.
Minimum Qualifications
Education:
Bachelor's degree preferred. An associate's degree with an additional 2 years of experience or a high school diploma/GED with an additional 4 years of related experience may substitute for a Bachelor's degree.
Experience:
3-5 years of experience directly involved in Epic application support and implementation performing builds in Cupid. Demonstrated experience performing moderately complex builds.
Experience as a super-user of an Electronic Health Records systems generally, if not Epic specifically.
Licensure/ Certifications:
Epic - Cupid certification required. Certification in a second and/or specialty applications highly preferred.
The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
$87k-114k yearly est. 2d ago
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Senior Epic Analyst (Beacon/Willow)
Boston Children's Hospital 4.8
Information technology analyst job in Boston, MA
The Senior Epic Analyst - Beacon/Willow is primarily responsible for protocol and medication build and the configuration, implementation, and ongoing support of Epic Beacon (Oncology) workflows. This role collaborates closely with clinical teams, operational leaders, and IT colleagues to ensure Beacon functionality aligns with clinical protocols, medication management, and organizational objectives. The analyst serves as a key liaison between end users and technical teams to optimize workflows, troubleshooting issues, and support system enhancements.
Principal Duties and Responsibilities:
Lead protocol builds in Epic Beacon, including treatment plans, orders, and clinical workflows. (Protocols experience required)
Support medication builds and other pharmacy workflows
Partner with oncology clinical staff to understand protocol requirements and translate them into effective Epic workflows.
Configure, maintain, and support Epic Beacon workflows.
Participate in testing, validation, and optimization initiatives for new or updated Beacon functionality.
Troubleshoot and resolve issues related to Beacon workflows, escalating complex problems as needed.
Develop and maintain documentation, including workflow diagrams, build guides, and support materials.
Collaborate with IT, pharmacy, and clinical teams to ensure successful adoption of system changes.
Support ongoing training and education for clinical staff related to Beacon functionality.
Participate in system upgrades, go-live activities, and optimization projects.
Provide tier-two support and serve as a subject matter expert for Beacon users.
Minimum Qualifications:
Bachelor's degree or equivalent experience in healthcare, IT, or related field.
5 years of experience directly involved in Epic application support performing builds in the targeted application(s).
Demonstrated experience with protocol and medication management/build in oncology or complex clinical workflows.
Strong problem-solving, analytical, and communication skills.
Ability to collaborate effectively with clinical, operational, and IT teams.
Understanding of Willow medication build or prior Willow experience
Preferred Qualifications:
Experience working in a hospital or academic medical center environment.
Familiarity with oncology medication management, chemotherapy protocols, and clinical decision support.
Experience with Epic upgrades, testing, and optimization projects.
Certifications:
Epic Beacon and Willow - Required
The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
$82k-108k yearly est. 2d ago
IT Access & Provisioning Analyst II
Commonwealth of Massachusetts 4.7
Information technology analyst job in Chelsea, MA
A state governmental agency in Chelsea, Massachusetts is seeking an Accounts Management Analyst II to manage employee provisioning and deprovisioning, ensure timely completion of requests, and support end-users with IT issues. The ideal candidate should have extensive experience in technical support, strong knowledge in Windows, Azure, and service management tools like ServiceNow, along with excellent problem-solving and communication skills. This full-time role offers a salary range between $77,290 and $116,401 annually.
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$77.3k-116k yearly 4d ago
Human Resources Information System Analyst
Brown University Health 4.6
Information technology analyst job in Providence, RI
Hybrid; based in Providence, RI.
The HRIS Analyst serves as the HRIS operational expert, providing consultative and analytical services to optimize the utilization of HR systems with a focus on core HR practices. The analyst collaborates with leaders and other stakeholders to define and enhance internal processes, while partnering with the IS team to implement system solutions. The HRIS Analyst will play a key role during our ongoing implementation and long-term support of the system.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.
In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:
Instill Trust and Value Differences Patient and Community Focus and Collaborate
RESPONSIBILITIES:
Serves as cross functional project support and general subject matter expert (SME) for system enhancements and process improvement initiatives.
Works closely with other SMEs, HRIS team members and stakeholders from across the organization to develop proposals and project plans. Provides production support, including researching, troubleshooting, and resolving HRIS problems and performing scheduled activities.
Escalates complex issues to Sr. HRIS Analyst or the HRIS Manager as needed.
Identifies opportunities to improve the user experience utilizing workflows and configurations.
Performs a thorough analysis of proposed changes, its impact on other workstreams, and communicates them to the team, following through until closure.
Maintains the integrity of system data by monitoring, adhering to, and enhancing data governance and business processes.
Works closely with the Human Resources Solution Center (HRSC) and other stakeholders to identify process efficiencies and auditing needs.
In collaboration with the HRIS team, provides input about security roles based on business needs, performs testing, and maintains related documentation.
Collaborates cross-functionally to collect, understand, and translate business needs for system implementation.
Submits corresponding change requests as needed.
Configures and/or tests system to confirm business requirements, prepares testing plan and test scenarios, and assists with training efforts for end users. Creates and maintains documentation of system configuration as needed.
Maintains working knowledge of interfaces and assists in determining interface specifications. Supports HR reporting needs, including gathering requirements, submitting report requests, writing reports, and monitoring report development progress.
128406947Participates in the planning, coordination and execution of regular system release updates including the creation and/or updating of test scripts.
Performs mass data uploads as needed to meet customer needs and requirements.
Maintains Case Management / Knowledgebase tool including adding/removing users, categories/subcategories and document management database.
Performs other duties as assigned.
MINIMUM QUALIFICATIONS:
Bachelor's degree required.
A minimum of two years of HRIS or related experience required (experience above the minimum required may substitute for educational requirements on a one-to-one basis).
Experience with Workday HCM or similar SaaS platform implementation preferred.
Demonstrated analytical and problem-solving skills.
Must be proficient in Microsoft Excel, SharePoint and MS Teams.
$56k-77k yearly est. 4d ago
Massachusetts College of Art and Design (MassArt) - Chief Information & Technology Officer
Academic Career & Executive Search
Information technology analyst job in Boston, MA
Massachusetts College of Art and Design (MassArt) seeks a visionary Chief Information & Technology Officer (CITO) to lead its next era of innovation. The CITO will direct the Technology Master Plan, implement forward-thinking systems, and align technology strategy with the College's academic and operational goals. This is a leadership opportunity to build and inspire a high-performing IT team and drive innovation across academic and administrative systems while ensuring MassArt remains ahead of the curve in creative technology solutions.
MassArt is advancing bold institutional initiatives and deepening the integration of data, AI, and digital creativity in the student experience. A refreshed Strategic Partnership Plan is underway, with a sharpened focus on partnership goals to foster transformative teaching, innovative learning environments, and a thriving creative campus. A new partnership with CalArts is launching a fully online “Creative AI: Responsible Innovation with Generative Tools Certificate,” exemplifying MassArt's commitment to exploring the creative potential of emerging technologies and expanding access to cutting-edge digital learning.
In this context, the CITO will serve as a key strategic partner, translating complex technical information into clear, actionable insights for leadership and campus stakeholders. With a focus on innovation, security, and strategy, the CITO will anticipate emerging trends in cybersecurity, academic technology, and enterprise systems while maintaining a robust, resilient IT infrastructure. Collaborating across campus with faculty, staff, and students, the CITO will ensure technology enhances MassArt's creative and academic mission. The CITO will leverage a recently upgraded infrastructure, a cloud-based LMS (Canvas), strong cybersecurity support, and a robust enterprise system to implement transformative solutions that advance the College's goals.
The Chief Information and Technology Officer is a key senior leadership position and a member of the President's Cabinet. The CITO will report to the President through the Vice President of Strategic Engagement and Chief of Staff. The department includes Tech Central, the primary hub for technology services, which offers equipment rentals, technical support, and access to computer and print labs. It also oversees IT infrastructure, software procurement, and digital media resources, supporting students, faculty, and staff across campus. The team collaborates closely with academic and administrative units to deliver reliable, forward-thinking technology solutions.
KEY RESPONSIBILITIES
Provide leadership to all aspects of technological integration into the college's administrative and academic systems and services
Provide strategic leadership and day-to-day supervision for a team, fostering a collaborative environment while guiding professional development, setting clear expectations, and ensuring accountability to achieve departmental goals.
Ensure that technology investments support institutional strategic plan and priorities
Advise and support technology as it relates to curriculum development, teaching and learning, and classroom facilities for both students and faculty
Manage and develop technology resources in consideration of institutional planning and design
Advise on technological investments, policy development, and resource allocation
Manage all operations in the Ellucian Colleague administrative student information system, as well as its integrated systems, LDAP, LMS (Canvas) security, admission, and advancement
Ensure data integrity, security, privacy, and workflow among the college's integrated systems
Ensure development, delivery, and high-standard support of the college's academic technology needs and CMS integration
Partner with academic and administrative teams to enhance the delivery of advanced analytics and business intelligence solutions that empower MassArt with accessible data and support informed, data-driven decision making
Ensuring alignment of technology policies and practices with institutional goals and compliance standards
Oversee budgets and planning, representing technology concerns
Refine the college-wide technology strategy to be responsive to the needs of the college community and enhance processes and services
Represent the college in collaborative activities, including the COF consortium, the state college/university system, and other alliances
Advise and implement proactive best practices, integrated systems, and other initiatives as appropriate
Manage communication across Technology departments, constituents, and stakeholders
Drive and develop partnerships and collaboration with staff, faculty, and students to best serve the college's technological needs
Ensure that affirmative action, equal opportunity, and diversity are integrally tied to all actions and decisions falling within the scope of the Affirmative Action/Equal Opportunity/Diversity Plan
MINIMUM QUALIFICATIONS
Master's degree or Bachelor's degree in Computer Science, InformationTechnology, or a related field and 7 years of experience in technical management in a higher education or similar environment directly related to the duties and responsibilities of the position including significant technical knowledge of networking, systems, applications, security, business continuity, and disaster recovery
A minimum of five years' experience with management and budget responsibilities in an IT-related field
Demonstrated understanding of the spectrum of technology activities, including infrastructure, academic computing, administrative systems, and crisis prevention management
Experience managing/implementing an enterprise resources planning system
Excellent interpersonal skills and experience managing a diverse team
Excellent oral and written communication skills
PREFERRED QUALIFICATIONS
Advanced degree in Computer Science, InformationTechnology, or a related field
IT management experience in a higher education setting
Experience working in a unionized public college
Experience working in a creative, fine arts, and/or design environment
Experience working with Ellucian Colleague
About the Institution
Founded in 1873, MassArt, is the nation's first and only independent, free-standing public college of art and design. MassArt is an inclusive community of thinkers, doers, makers, educators, innovators, and leaders striving to shape the future through art and design. Located in Boston, MassArt enrolls 1,900+ students and offers a comprehensive range of undergraduate and graduate degrees in 18 disciplines, as well as continuing education and youth programs.
MassArt prepares artists, designers, and educators from diverse backgrounds to shape communities, economies, and cultures for the common good. MassArt provides state-of-the-art facilities and studios, is accredited by NECHE, and is a member of AICAD and the Colleges of Fenway. It collaborates with multiple higher education networks to enhance artistic opportunities.
Living in the Area
Boston offers cultural diversity, a rich arts scene, and proximity to world-class schools, employers, and health care. It is a cosmopolitan city with a modern downtown and access to cultural institutions and outdoor activities along the Charles River. The surrounding suburbs offer easy access to a commuter rail system and local communities.
Why Work at MassArt?
MassArt offers a dynamic, inclusive, and creative work environment with a comprehensive benefits package, including:
Health Insurance: Medical insurance along with life insurance, and long-term disability
Retirement Plans: Participation in the Massachusetts State Employees' Retirement System and additional optional savings plans including 403b and 457b plans
Flexible Spending Accounts: Healthcare and dependent care programs
Employee Assistance Program: AllOne Health
Generous Paid Leave: Vacation, sick, and personal
Other Leaves: FMLA, PFML, and other programs
Commuter transit and Parking Benefits: Pre-tax transit options and related subsidies
Professional Development: Access to training and resources
Campus Perks: Free admission to MassArt Art Museum and other discounts
Work-Life Balance: Wellness programs and flexible scheduling
Collaborative Culture: A mission-driven community focused on equity, innovation, and the arts
To Apply
For full consideration, please apply by January 12, 2026. Please apply through the application process and do not email applications. Applications will be reviewed as received and should include a cover letter and curriculum vitae. Cover letters should ideally not exceed two pages. All applications are treated confidentially. Inquiries, referrals, and nominations are also treated confidentially.
Inquiries and questions: Please send to MassArtCITO@acesrch.com.
Nominations and referrals: Please send the nominee's name, title, and contact information if available to nominations@acesrch.com.
Salary range for this position: $180,000-$195,000
Institutional Information
MassArt provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or related condition, or membership in any legally protected class. MassArt complies with all applicable laws governing nondiscrimination in employment in every location in which the college operates. This policy applies to all terms and conditions of employment.
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$180k-195k yearly 3d ago
Head of IT & Business Systems
Stemwave
Information technology analyst job in Boston, MA
Location: Boston, MA (Full-time, in office) Department: Technology Reports to: Head of Finance & Accounting Compensation: $130,000 - $170,000
StemWave is a non-invasive regenerative medical device company reshaping healthcare alongside our provider partners. Our technology helps people live pain-free by activating the body's natural healing process and improving quality of life without drugs or surgery.
About the Role
We're looking for a Head of IT & Business Systems who will own, optimize, and scale StemWave's internal technology ecosystem. This role will serve as the primary systems leader across the organization, responsible for the strategy, architecture, administration, and performance of platforms including Salesforce, NetSuite, HighRadius, RF-Smart, and marketing/lead-gen integrations. This role will also own the company website from a systems and integration standpoint, ensuring seamless data flow between web, marketing, and business platforms.
This is a high-impact, hands-on role with full ownership of systems strategy, process improvement, data flow integrity, and cross-functional alignment. You'll partner closely with Finance, Sales, Marketing, and Operations to streamline workflows, automate manual work, and enable visibility as we grow.
If you're energized by building scalable infrastructure in a fast-moving company and want true ownership and decision-making authority, this role offers a rare opportunity to shape systems before scale locks in.
What You'll Do
Own StemWave's business systems ecosystem: Salesforce, NetSuite, HighRadius, RF-Smart, Zapier, AWS, and paid media integrations
Serve as the technical owner of Salesforce (configuration, automation, workflows, reporting, permissions, integrations)
Own all website-related technical infrastructure, including backend logic, lead capture, form routing, attribution, tracking, and server management
Lead, manage, and develop IT and systems team members and oversee contractors, external developers, agencies, and vendors; scope and QA their work
Build or oversee API development, custom integrations, middleware, and automation frameworks
Improve data hygiene, reporting accuracy, workflow automation, and system reliability
Build internal SOPs, system documentation, permission frameworks, and audit processes
Maintain extremely high proficiency and accuracy in spreadsheets, reporting, and data workflows
Manage and prioritize competing tasks across multiple functions with clear communication and structure
Troubleshoot system-wide technical issues and serve as the escalation point
Collaborate with Finance, Sales, Marketing, and Operations to translate business needs into scalable technical solutions
Support business growth through new systems, workflows, channels, and integrations
Develop and execute a long‑term technology roadmap for the organization
Who You Are
7-10+ years of experience in IT, business systems, or full-stack development - Candidates may come from roles such as Business Systems Manager, Full-Stack Engineer, Solutions Architect, Technical Operations Lead, MarTech Engineer, Salesforce Technical Lead, or Integration Architect.
Experience leading and managing direct reports and the ability to manage contractors or external developers
Full-stack development background with strong backend engineering skills
Experience building and maintaining APIs, integrations, and automation workflows
5+ years of Salesforce experience (administration, configuration, automation, integrations) and experience with NetSuite, Zapier or similar automation tools, and AWS or other cloud hosting environments
Expert-level proficiency with spreadsheets, data modeling, and data QA
Strong ability to prioritize and manage multiple competing tasks and requests
Strong understanding of paid media integrations and attribution logic (Meta, Google, YouTube, Bing)
Experience connecting websites to CRM and marketing systems
Strong communicator with the ability to translate technical concepts to non-technical stakeholders
Thrives in fast-paced, high-growth environments
Why Join Us
Leadership: Work with decision-makers who are shaping the future of medical technology.
Exposure: Gain end-to-end visibility into the product lifecycle - from design and manufacturing to deployment and service.
Growth: Be part of an innovative, high-energy team where your ideas are valued and your career can grow quickly.
At StemWave, we're not just building devices, we're building a movement. Join us and launch your career in an environment where your curiosity, creativity, and drive truly matter.
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$130k-170k yearly 1d ago
IT Analyst - Manufacturing Systems
Insight Global
Information technology analyst job in Woburn, MA
Key Responsibilities
Support business operations and development initiatives for the analysis, design & implementation of manufacturing IT solutions (MES, LIMS, SCADA, IoT, Data Historian)
Functionally oriented
Identify technical issues and communicate effectively across teams
Required Experience:
6+ years in Business Analysis roles
Manufacturing background req
MES experience is a plus
Must be a US Citizen or US Permanent Resident
Bachelor's degree in Computer Science, InformationTechnology, or a related field required
$76k-104k yearly est. 4d ago
Technical Systems Analyst
Marchon Partners 4.0
Information technology analyst job in Boston, MA
Title: Technical Systems Analyst
Duration: 12+ month contract with possibility of extensions
This analyst will act as Tier 2 IT support responsible for supporting both homegrown and COTS/SAAS applications. They are responsible for handling incidents and requests that have been and help support administrative functions. This candidate is expected to have advanced technical knowledge and experience in providing superior customer support, including creative problem solving and hands-on troubleshooting.
The Analyst will provide support through various communications channels including phone, chat and email. This candidate should have the ability to analyze existing systems and make proactive recommendations for improvements or alternative solutions. The candidate will use ITSM tools to review change management requests and help assess the scope of outages.
Position Responsibilities (including but not limited to):
Application Support
Provide resolution for escalated service tickets in a timely manner. Provide high quality customer service. Further escalate tickets as needed.
Work with end users to evaluate and solve technical problems using all tools provided, including remote access tool, SCCM, etc.
Document end user interactions, including details of inquiries, complaints, comments, and actions taken during the troubleshooting process.
Maintain ticket queue to meet SLA's and provide quick resolution to the end user community, including updating them when appropriate.
Help maintain documentation for owned applications and ensure others meet documentation standards
Change and Major Incident Management
Escalate to other teams, leadership and vendors where appropriate
Use ITSM to evaluate ticket trends and review appropriateness of environment changes
Help document outcomes of and facilitate meetings
Development, Application Monitoring and Process Improvement
Evaluate existing apps/software and/or user needs to analyze, design, recommend and implement system changes.
Respond to alerts where systems become unavailable or experience service degradation. Help administer and improve application performance monitoring solutions
Analyze incident data to identify trends and opportunities for process improvements.
Assume additional duties and responsibilities as required to assist with the completion of special and/or ongoing projects.
Required Qualifications
3-5 years (or more) of relevant experience supporting or developing applications
Advanced knowledge troubleshooting applications, network and other technical problems
Able to interact with end users and other teams professionally
Excellent verbal, interpersonal and written communication and documentation skills
Driven by a desire to provide strong customer service
Has a teamwork mentality with the ability to both collaborate and work independently
High level of professionalism and focus on quality
Attention to detail with the ability to contact switch and reprioritize tasks as needed
Ability to provide 24 hour/7 days a week on-call support when scheduled
Desired Qualifications
Familiarity with application monitoring and alerts
Familiarity with the Power platform - Power Apps, Power Automate, and PowerBI
Familiarity with ITSM - e.g. ServiceNow
Proficiency and knowledge of supporting technology within an IT operation.
Understanding of software development lifecycles (SDLC).
Familiarity with GitHub for source control management.
Strong aptitude to learn and adapt to new technologies.
A desire to drive process improvement
$81k-105k yearly est. 2d ago
SR IT Network Solutions Manager
BJ's Wholesale Club 4.1
Information technology analyst job in Marlborough, MA
The Sr. IT Network Solutions Manager is responsible for designing, implementing, and managing the organization's network infrastructure across LAN, WAN, WiFi, and Cloud environments. This role ensures optimal performance, security, and scalability of enterprise networks, with strong focus on Fortinet SD-WAN, Aruba LAN, WiFi, and Data Center connectivity. The position also involves managing vendor relationships, telecom billing, and leading a team of network engineers to support business objectives.
Key Responsibilities:
Network Design & Management
Leads network strategy and operations, ensuring resilient Wi-Fi performance and connectivity across retail store environments and high-volume distribution centers with extensive mobile device usage.
Lead design, implementation, and maintenance of LAN, WAN, SD-WAN (Fortinet), and Aruba WiFi environments.
Oversee Data Center network infrastructure, ensuring high availability, redundancy, and security.
Plan and execute network upgrades, migrations, and optimization projects.
Manage Cloud connectivity (AWS, Azure, GCP, etc.) and hybrid network integrations.
Ensure adherence to network performance, reliability, and security standards.
Operations & Troubleshooting
Monitor network performance and proactively resolve incidents, outages, and capacity issues.
Define and enforce network policies, configurations, and documentation standards.
Collaborate with cybersecurity teams to maintain secure connectivity and implement network segmentation as per industry standards and business requirements.
Vendor & Telecom Management
Manage relationships with network vendors, ISPs, and telecom carriers.
Review, negotiate, and optimize telecom and WAN contracts for cost efficiency.
Oversee telecom billing, invoice validation, and cost allocation.
People & Project Management
Lead, mentor, and develop a team of network engineers and support staff.
Manage project timelines, budgets, and cross-functional coordination for infrastructure initiatives.
Provide strategic input on network architecture, capacity planning, and technology roadmap.
Compliance & Reporting
Ensure compliance with corporate and regulatory security standards and business requirements.
Maintain comprehensive documentation, reports, and performance dashboards.
Support internal and external audits related to network operations.
Required Skills & Qualifications:
Bachelor's degree in computer science, InformationTechnology, or related field
7-10 years of hands-on experience managing enterprise networks.
Strong knowledge of routing protocols (BGP, OSPF), firewall configurations, and network monitoring tools.
Experience in vendor and contract management, including telecom billing oversight.
Excellent leadership, communication, and stakeholder management skills.
Relevant certifications such as Fortinet NSE 4-7, Aruba Certified Mobility Professional (ACMP), CCNP/CCIE, or AWS/Azure networking certifications preferred.
Proven expertise in:
Fortinet SD-WAN design and deployment.
Aruba LAN, WiFi design and deployment.
Data Center network operations and routing/switching (Cisco/Aruba/Fortinet).
Cloud connectivity (VPN, Direct Connect, ExpressRoute, etc.).
Key Performance Indicators (KPIs):
Network uptime and availability
Incident resolution time and SLA adherence
Network cost optimization through vendor and telecom management
Successful completion of infrastructure projects within time and budget
Team performance, engagement, and skill development
$137k-173k yearly est. 2d ago
Materials Planning & Systems Specialist
Klein Marine Systems, Inc. 3.9
Information technology analyst job in Newburyport, MA
Who we are
Klein Marine Systems is the world's leading side scan sonar manufacturer, and we are immensely proud of where we are and how we got here. We are currently undergoing a remarkable period of transformation, making now an incredibly exciting time to join our team. We are searching for dynamic, technically skilled individuals who are passionate about their work to join us in Newburyport, MA. In return, you will have the opportunity to be part of the world's leading side scan sonar enterprise: contributing to significant advancements in our technologies and operations.
Unleash your potential with a rewarding career
If you possess a visionary mindset, a knack for solving complex challenges, and a burning desire to make a genuine impact on the world, explore our job opportunities. Seize the opportunity to unleash your courage and contribute to a more connected, smarter, and brighter future.
We are seeking a highly motivated Materials Planning & Systems Specialist to support and improve the company's Material Requirements Planning (MRP), production floor scheduling, and product data management processes. This role will also coordinate the implementation of a new Product Lifecycle Management (PLM) system, ensuring accurate data flow between Engineering, Supply Chain, and Manufacturing systems. The ideal candidate is detail-oriented, highly organized, and experienced with manufacturing planning systems. This role will help bridge operations and engineering to ensure materials, schedules, and data are aligned for efficient production. The Materials Planning & Systems Specialist position will be located in our Newburyport, MA location and will report to our Director of Operations.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Key Responsibilities:
Material Planning & MRP Execution
Execute and monitor MRP runs in Microsoft Business Central, ensuring accurate material availability and production planning.
Analyze MRP outputs to identify shortages, expedite needs, and recommend planning parameter adjustments.
Maintain accurate BOMs, routings, and item data to ensure effective material planning.
Work cross-functionally with Procurement, Engineering, and Production to resolve material and scheduling conflicts.
Track and report on key metrics such as material shortages, schedule adherence, and inventory accuracy.
Production Planning
Assist in developing and maintaining production schedules that align materials and capacity.
Support manufacturing leads in load balancing and prioritizing work orders.
Improve data accuracy for work order reporting and WIP tracking.
Help identify and address bottlenecks or inefficiencies in the scheduling process.
PLM Implementation & Systems Integration
Serve as the primary coordinator for the new PLM system implementation, replacing Omnify.
Work with Engineering and IT to define workflows for change management, revision control, and document release.
Support data migration of part records, BOMs, and associated documents.
Ensure synchronization between PLM and Microsoft Business Central to maintain consistency across systems.
Train and support users on new PLM tools and processes after deployment.
Continuous Improvement
Identify and implement process improvements for MRP accuracy, data integrity, and planning efficiency.
Support initiatives to improve communication between Engineering and Operations through better system integration.
Document and maintain standard operating procedures related to planning and change control.
Qualifications and Essential Skills:
Bachelor's degree in Supply Chain Management, Industrial Engineering, Operations, or related field (or equivalent experience).
3+ years of experience in materials planning, MRP execution, or production control in a manufacturing environment.
Hands-on experience with ERP systems (Microsoft Business Central preferred).
Familiarity with PLM tools (Omnify or similar) and basic understanding of change management processes.
Strong analytical skills and attention to detail.
Excellent communication and organizational abilities; comfortable working across departments.
Preferred Qualifications
Experience in electro-mechanical product manufacturing.
Experience participating in or supporting a system implementation project (PLM, ERP, or MES).
Familiarity with ISO 9001 or AS9100 environments.
Lean or Six Sigma certification a plus.
Klein Marine Systems offers a generous compensation package; benefits begin on date of hire.
Comprehensive Health, Dental and Vision Plans
Elective deductions for Flexible Spending Accounts
Company Paid Life Insurance, Short and Long-Term Disability
Supplemental Life Insurance
Supplemental Critical Illness and Accident coverage
401(k) Retirement Savings Plan with employer contribution; Roth IRA option
Employee referral program
14 Paid Holidays
Flexible work arrangements
Generous Flex Paid Time Off account
Are you ready to join our exceptional team?
We are constantly seeking top talent in the fields of Engineering, Sales, Manufacturing Operations, Finance and Accounting, Technology, R&D, Marketing, and Field Operations. At Klein, we take pride in creating a supportive, fair, and inclusive working environment that empowers you to thrive and advance in your career. Rest assured that all qualified applicants will be considered for employment without any discrimination based on race, religion, sex, national origin, age, disability, genetic information, veteran status, or any other factors prohibited by law.
$86k-127k yearly est. 4d ago
Principal Cybersecurity / Threat Hunter Analyst Boston, MA
Berkshire Hathaway Spec INS 4.8
Information technology analyst job in Boston, MA
Principal Cybersecurity / Threat Hunter Analyst
Salary Range: $135,000.00 To $170,000.00 Annually
Who are we?
A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway's insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character.
We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world?
Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for a cybersecurity trailblazer - a technical leader with a passion for uncovering threats before they strike. As a Principal Cybersecurity Analyst, you'll be spearheading threat hunting activities, providing deep cyber analytics, performing detailed forensics, and driving cyber investigations. You'll be at the forefront of our defense strategy and collaborate with top-tier engineers and analysts to decode adversary tactics, neutralize risks, and help shape the future of cybersecurity at BHSI. Additionally, you'll influence security awareness across the organization, drive innovation in threat detection, and ensure our systems remain resilient against evolving cyber threats.
Duties & Responsibilities:
Drive threat hunting activities, simulating red team/blue team exercises.
Lead the charge in threat hunting and digital forensics, identifying and neutralizing risks before they escalate.
Perform deep-dive analysis of critical security events to assess immediate and long-term impact.
Advance our SOAR capabilities, making incident response faster and smarter.
Spearhead our threat intelligence program, aggregating and analyzing global threat data.
Collaborate across teams to elevate cybersecurity maturity and embed best practices.
Act as a trusted advisor and thought leader, shaping security strategy and awareness.
Qualifications, Skills and Experience:
5+ years of hands-on cybersecurity experience across incident response, forensics, vulnerability management, and cloud security.
Expertise in threat intelligence tools, network analysis, and attack simulation.
Strong knowledge of IAM, PIM/PAM, and regulatory frameworks (NIST, GDPR, ISO, SOC2).
Proven leadership in managing security incidents and driving remediation.
Certifications like CISSP, CISM, OSCP, or similar are a plus.
BHSI Offers:
A competitive package and exciting growth opportunities for career-oriented teammates.
A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates and our other stakeholders.
A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.
Benefits that support your life and well-being, which include:
Comprehensive Health, Dental and Vision benefits.
Disability Insurance (both short-term and long-term).
Life Insurance (for you and your family).
Accidental Death & Dismemberment Insurance (for you and your family).
Flexible Spending Accounts.
Health Reimbursement Account.
Employee Assistance Program.
Retirement Savings 401(k) Plan with Company Match.
Generous holiday and Paid Time Off.
Tuition Reimbursement.
Paid Parental Leave.
The base salary range for this position in Boston is $135,000.00 to $170,000.00, along with annual bonus eligibility.Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates - both their capabilities and character - as demonstrated by our amazing culture.
NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.
Clicking apply will direct you to our recruiting module within ADP.
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$135k-170k yearly 4d ago
Senior Manager, IT Audit
Ninjakitchen
Information technology analyst job in Needham, MA
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
The Senior Manager, IT Audit will lead the IT SOX program and manage all aspects of IT General Controls (ITGC) and IT Application Controls (ITAC) testing. This is a hands‑on leadership role requiring strong technical expertise, project management skills, and the ability to work independently in a fast‑paced, global environment. The role also includes conducting IT audits, supporting enterprise risk management (ERM), and collaborating with internal and external stakeholders.
Key Responsibilities
Lead and manage the IT SOX program, including planning, risk assessment, testing execution, and reporting.
Conduct IT audits, including fieldwork, report writing, and presenting findings to senior management.
Collaborate with finance, audit, and IT departments to ensure SOX compliance, especially where controls have IT dependencies.
Participate in IT SOX efforts with external auditors; align testing approaches and expectations.
Identify, assess, and test ITGCs and ITACs for systems such as Oracle EBS, UKG, and SRM.
Monitor outsourced ITGC/SOX testing and report status to senior leadership.
Provide guidance to control owners on control performance, documentation, and updates.
Ensure timely updates to narratives, SOPs, and control documentation following changes.
Maintain the Risk Control Matrix (RCM) and deficiency tracker; monitor remediation progress.
Serve as liaison between external auditors and the IT organization.
Assist in developing a comprehensive ERM framework to identify, measure, and monitor key risks.
Stay current on regulatory requirements, IT frameworks (e.g., COBIT, NIST, ISO), and emerging technologies.
Participate in special projects as assigned by management.
Required Qualifications
10-12 years of experience assessing and testing IT controls for complex ERP systems.
Prior experience in a Big Four firm or internal audit function focused on IT SOX/compliance.
Master's degree in Management Information Systems, Finance, Accounting, or Business Administration.
Strong technical understanding of IT systems, financial applications, user access controls, and change management.
Expertise in Oracle ITGC and ITAC controls (e.g., revenue, general ledger, AR/AP).
Professional certifications required: CISA, CISSP, CIA, or equivalent.
Strong verbal and written communication skills.
Proven project management skills with the ability to multitask and adapt to changing priorities.
Preferred Qualifications
Strong IT background or working knowledge of Oracle databases, Windows, UNIX, or Linux.
Effective communication and interpersonal skills with the ability to influence across levels.
Ability to prioritize tasks in real‑time and manage multiple deliverables.
High integrity, dependability, and a strong sense of urgency and results orientation.
Experience in the manufacturing industry is preferred.
Salary and Other Compensation
The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
$129,300 - $198,300 USD
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short‑term disability insurance, long‑term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre‑paid legal insurance, back‑up child and eldercare days, product discounts, referral bonus program, and more.
This posting will close within 90 days from the original posting date.
Our Culture
At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products-we'll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
For candidates based in all regions, please refer to this Candidate Privacy Notice.
For candidates based in China, please refer to this Candidate Privacy Notice.
For candidates based in Vietnam, please refer to this Candidate Privacy Notice.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com
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$129.3k-198.3k yearly 5d ago
ServiceNow - IT Service Management (ITSM) - Senior - Tech Consulting - Open Location
Ernst & Young Oman 4.7
Information technology analyst job in Boston, MA
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
ServiceNow Senior Consultant - IT Service Management (ITSM)
In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around.
The opportunity
You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career.
As a Senior TechnologyAnalyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions.
Your key responsibilities
In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include:
Interacting with business stakeholders to evaluate business models and processes.
Analyzing newly implemented technology solutions to verify they meet business requirements.
Collaborating with technical teams to design and deliver system architecture solutions.
Skills and attributes for success
Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation.
Act as a workstream lead across all aspects of a ServiceNow ITSM project and solution delivery including but not limited to design, configuration/development, testing and deployment phases
Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers)
Provide guidance and industry leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation
Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps
Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes
Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources
Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs
Ability to create high quality deliverables and project artifacts
To qualify for the role, you must have
A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
Typically, no less than 2 - 4 years relevant ServiceNow ITSM project experience
ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
Minimum of 1 of the following ServiceNow certifications:
ServiceNow Certified Implementation Specialist - ITSM
3+ years of Big 4 or equivalent consulting experience
Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
Experience leading teams and supervising others
A driver's license valid in the U.S.
Ability to travel to meet client needs
Ideally, you'll also have
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
Performance analytics and reporting experience - certifications are a plus
ServiceNow Certified Implementation Specialist - Data Foundations or HAM or SAM
Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower)
What we look for
We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business.
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.
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$122.9k-213.4k yearly 4d ago
Senior IT Compliance Analyst
Risus Talent Partners
Information technology analyst job in Burlington, MA
The Senior IT Compliance Analyst supports the company's security and compliance initiatives, with a primary focus on the SOX ITGC framework. This role is responsible for developing and implementing internal controls, facilitating audits, and ensuring ongoing compliance with industry standards. The position requires close collaboration with teams across accounting, sales, customer service, legal, and IT to remediate gaps and strengthen business processes. The ideal candidate brings expertise in governance, risk, and compliance, paired with strong analytical and results-driven skills.
Responsibilities
- Work with process owners to assess existing processes and implement improvements that enhance efficiency, standardization, and automation, ensuring that all modifications uphold SOX compliance and robust internal controls
- Lead the design, implementation, and auditing of SOX ITGC, IPE, and ITACs to maintain robust internal controls.
- Serve as the primary liaison with internal and external audit teams.
- Ensure timely collection and organization of compliance documentation.
- Execute technology compliance activities, including risk assessments, privacy impact assessments, and security control testing.
- Identify, remediate, and monitor compliance gaps to drive continuous improvement.
- Develop, refine, and enforce IT compliance policies and standards.
Qualifications:
- Education: Bachelor's degree required.
- Experience: Minimum 5 years of professional IT experience, with a focus on ITGC, IPE, and ITACs.
- Technical Skills: Proficiency with SQL, Active Directory, Windows Servers, O365, D365 F&O, and Fastpath.
- Other Requirements: Ability to travel up to 10%, including international travel.
$86k-113k yearly est. 1d ago
Global Security Operations Center Analyst
Advantage Technical
Information technology analyst job in Marlborough, MA
Global Security Operations Center (GSOC) Operator
Shift Requirements
3rd Shift: Sunday-Thursday, 12:00 AM-8:00 AM Must be able to work additional days or hours as business needs arise.
About the Role
The GSOC Operator is a key member of a 24/7 global security team responsible for monitoring, analyzing, and reporting risks that may impact company operations. These risks may include natural disasters, terror attacks, civil unrest, workplace violence, facility intrusions, and other security threats. This role provides direct support to the Global Security & Resiliency team as well as other business units.
Role Overview
In this position, you will monitor surveillance and alarm systems, operate 24/7 emergency phone lines, triage calls from site contacts and business travelers, and support on‑site security officers during incidents. You will use software tools and social media monitoring platforms to identify events that could impact company sites, employees, travelers, brand reputation, or business continuity. Strong risk analysis experience is required.
Key Responsibilities
Security Monitoring & Incident Response
Monitor surveillance, alarm, access control, and CCTV systems; coordinate appropriate responses
Operate 24/7 emergency phone lines and triage calls from employees and travelers
Respond to life‑safety incidents (medical, natural disasters, safety concerns) and dispatch security, facilities, police, fire, or EMS as needed
Receive, evaluate, and disseminate information from security personnel, employees, suppliers, and local agencies
Threat Intelligence & Risk Analysis
Review, analyze, and escalate open‑source and subscription‑based intelligence
Identify global threats and assess potential impacts to company personnel, property, and operations
Prepare and deliver risk‑ and intelligence‑driven reports to Global Security & Resiliency and other stakeholders
Communication & Coordination
Serve as the first point of contact for employees, contingent workers, and visitors regarding security matters
Communicate professionally via email, chat, phone, two‑way radio, and in‑person interactions
Draft and send emergency mass notifications and crisis communications
Receive and respond to calls for assistance from employees worldwide
Systems Monitoring & Support
Monitor the health of all Global Security platforms and applications
Triage incoming work orders and collaborate with internal and external partners to troubleshoot issues
Maintain accurate documentation and ensure compliance with all quality requirements
Required Qualifications
High school diploma required
Bachelor's degree preferred or equivalent relevant experience
3+ years of experience in security, law enforcement, military, or a related field
Demonstrated threat intelligence experience, including proactive defense, risk mitigation, and strategic decision‑making
Strong analytical and problem‑solving abilities
Excellent communication and customer service skills
Ability to remain calm and effective under pressure
Proficiency with Microsoft Office Suite
Preferred Qualifications
Previous experience in a GSOC or control room environment
Familiarity with:
GSOC Critical Event Management software
Mass notification systems
Travel tracking tools
Social media monitoring platforms
ServiceNow
Experience with physical security systems including access control, alarm monitoring, CCTV, incident reporting, and incident management software
$49k-73k yearly est. 3d ago
Systems Analyst 1
PGC Digital (America) Inc.: CMMI Level 3 Company 4.5
Information technology analyst job in Quincy, MA
Local only
Responsibilities:
Become familiar with various proprietary data sources and utilize them in conjunction with one another to track initiatives and context around said initiatives Engage and guide end users them through various workflow processes to ease friction between software development, deployment, and governance.
Generate and tailor reports and/or logs pertaining to the metadata and/or history of given initiatives to provide to relevant stakeholders Analyze root cause of issues arising from defects or flaws within the system.
Recommend mitigations for issues to ease friction due to problems within workflows Communicate and draft proposals with other team members and/or development teams for improvements or requirements to be implemented, bugs or defects within the workflow, and other
Experience with customer service in usage of IT software Strong communication skills to users with varying levels of technical knowledge
Should be able to: Utilize technical concepts for those with more technical knowledge and apply them to workflows, including but not limited to: development workflows on cloud environments components of full-stack applications, such as APIs, databases, servers break down above concepts for non-technical users in a precise and clear manner to determine workflow and guidance to be administered Flexibility when resolving issues
Should be able to: consider multiple potential solutions to a presented issue, enumerate effects of solutions on the larger software environment, weigh costs and benefits of each solution Strong analytical skills
Should be able to: Analyze issues brought by end users to deduce root causes Reference systems of record to rectify issues and/or history Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
$71k-93k yearly est. 1d ago
Information Security Engineer 3
WEX Inc. 4.8
Information technology analyst job in Boston, MA
Information Security Engineer 3 page is loaded## Information Security Engineer 3locations: Portland, ME: Boston, MAtime type: Full timeposted on: Posted Todayjob requisition id: R20174****About the Team/Role****We're the Global Information Security Team at WEX, responsible for implementing and operating security technologies and processes throughout WEX. We partner closely with internal teams and customers to assure WEX operates in a secure and compliant manner. Our team holds itself to a high-standard and we collaborate closely with one another to ensure strong, reliable and effective relationships. We own our results and we take pride of ownership in everything we do. **We need help!** Changing the world isn't easy, and we have a lot of work ahead of us. From securing applications, data centers and cloud resources, we've got more work than we can handle and we're looking for great people to come along for the ride. We are looking for an application security engineer is responsible for ensuring the secure function of software security and familiarity with multiple general security practices and toolsets**How you'll make an impact** **Culturally, you're:*** A highly motivated security engineer who loves working on small, high performing teams that interface with the entire enterprise* A collaborative, solid communicator who works well with your team and stakeholders to drive projects from inception to completion* Someone who cares deeply for team results but is able to work independently to deliver high quality solutions for projects and operational tasks* Comfortable balancing the need to move fast with the realities of working in a highly regulated organization* Someone who thrives in situations where details and accuracy are vital* A skilled worker that has the motivation, expertise, and work ethic to operate independently across global time zones, and who is able to complete tasks and deliverables with minimal oversight* Work closely with Enterprise IT teams on securing Wex's infrastructure and applications* Able to mentor other engineers both technically and professionally**Technically, you:*** Engineer, implement, and monitor security measures to protect the enterprise* Configure and troubleshoot security infrastructure devices* Regularly review configurations and develop improvement plans* Develop technical solutions and new security tools to help mitigate security findings* Write comprehensive reports including assessment-based findings, outcomes and recommendations for security enhancement.* Have a general background in IT, Security, and supporting processes* Deep experience working with compliance and regulatory frameworks such as PCI-DSS, HIPAA/HITRUST, SOX, GDPR, NIST, etc.**Experience you'll bring*** Have 3-5 years of experience in Enterprise Information Security Engineering* Have 3-5 years of broad experience with security technologies such as NextGen AV (EDR), DLP, email security (SPF, DMARC, DKIM), web filtering, HSM, Key and Certificate management, or Identity and Access Management* Have a strong, practical understanding of modern cloud IT infrastructure, networking, and security engineering concepts* Are able to troubleshoot network and security issues within a complex environment* Have 3-5 years of experience in engineering solutions which meet security, compliance, and business needs* Can commit and deliver on very specific project/delivery timelines with minimal supervision* Are able work in an on-call rotation which may include some night and weekend shifts* Have excellent customer support skills, both written and verbal* Have 3-5 years of experience Linux and Unix operating systems* Have 3-5 years of experience with securing applications and enabling secure communication through HTTPS**It would be nice if you*** Have cloud experience with AWS and Azure* Experience working with AI/LLM Security* Experience working with Splunk* Experience working with CrowdStrike* Experience with automation technologies (SOAR) and writing code for automation* Experience working with Fortanix, Venafi, or similar Pay Range: $102,000.00 - $135,000.00WEX is a global commerce platform that helps businesses solve for operational complexities like employee benefits, managing and mobilizing fleets, and streamlining payments.With over 6,500 employees, we work with large and small companies in more than 200 countries and territories, and can tailor our services to meet the unique needs of their businesses.We hire people who share our passion for continuous innovation and client service that is unparalleled in the industry. Offering comprehensive and market competitive benefits, our offerings are designed to support your personal and professional well-being. If you're looking for a growing career - come be part of WEX today. To learn more about our employee benefits, please .WEX is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status. WEX promotes a drug-free workplace.Qualified individuals with a disability have the right to request a reasonable accommodation. If you require a reasonable accommodation as a result of your disability at any point in the job application process, please submit your request through our .This form is for accommodation requests only and cannot be used to inquire about the status of applications.
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$102k-135k yearly 2d ago
Global IT Data Architect & GenAI Leader
The Boston Consulting Group GmbH 4.8
Information technology analyst job in Boston, MA
A leading consulting firm in Boston seeks a Global IT Data Engineer Expert Director to shape enterprise data architecture and governance. The role involves architecting data pipelines and ensuring high-quality data for analytics while mentoring technical teams. Ideal candidates will have extensive experience in data engineering, a strong background in modern data stacks, and excellent communication skills. Competitive compensation includes a base salary and generous benefits.
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$119k-151k yearly est. 4d ago
Bioinformatics Analyst
Dana-Farber Cancer Institute 4.6
Information technology analyst job in Boston, MA
A computationally-oriented team led by Rameen Beroukhim and Simona Dalin at the Dana-Farber Cancer Institute and Broad Institute seeks a computational associate to join in efforts to develop and apply cutting-edge genomic technologies to characterize genomic rearrangements in cancers and normal tissues, and better understand how errors in double strand break (DSB) repair result in these rearrangements. Projects include 1) identifying sequence features that influence the formation of genomic rearrangements based on data from thousands of tumors and matched normal samples, 2) applying sophisticated statistical approaches to determine relationships between the presense of specific rearrangements and genetic/pharmacologic vulnerabilities in cancer cell lines, and 3) developing new analysis methods for a novel experimental technique developed in our laboratory to identify subclonal rearrangements in tumor samples.
This individual will contribute to a lively team and wider community of laboratory scientists, computational biologists, cancer geneticists, and software engineers dedicated to discovering and understanding the alterations in the cancer genome and discovering cancer vulnerabilities that could lead to new therapeutics.
We are looking for a person who will lead their projects, thinking independently and making original intellectual contributions. We welcome all levels of input from our computational associates, including input on the conduct of analyses but also on new analyses to conduct and new questions to ask. Computational associates in our laboratory regularly present their own work and contribute to the writing of papers and grant applications.
We view a computational associate as a mentored training position, with a primary goal being the professional development of our CAs. Prior CAs have successfully pursued a variety of subsequent career directions including obtaining MDs, PhDs, and MD-PhDs on the paths to careers in both academia and industry.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
+ Interprets complex biological information
+ Performs tasks to reduce and consolidate output from software
+ Prepares data for utilization by other scientists
+ Monitors new data from public databases, finds and loads missed data, cleans loaded data to satisfy quality control criteria
+ Must be able to query various sources for the information needed; i.e., the Web, publications and internal DFCI resources
+ Directs and guides DNA, RNA and protein sequence database searches and the computational analysis of resulting data
+ Implements end-users' needs in database searching and integration
+ Maintains the computational infrastructure and controls the flow of samples and information for large-scale studies
+ Recognizes and reports problems with the data management process and fixes the problems whenever possible
**KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:**
+ Familiarity with simple programming using Perl/Python or Java, C/C++, statistical programming using R or related tools, web-development, and database query through SQL
+ Familiarity with principles of experimental design and modern data analysis paradigms is required
+ Strong interpersonal skills - ability to effectively interact with all levels of staff and external contacts
+ Excellent analytical, organizational and time management skills
**MINIMUM JOB QUALIFICATIONS:**
The position requires a bachelor's degree, with an MS preferred or a PhD in bioinformatics, computer science, or life sciences. Candidates should have 0-2 years of relevant experience and be able to perform primary duties under close to moderate supervision.
**SUPERVISORY RESPONSIBILITIES:**
In most cases, these positions would not have supervisory responsibilities. Level III may or may not provide workflow direction to subordinates and serve as a mentor to junior staff.
**PATIENT CONTACT:** None
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
**EEO Poster**
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Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
$58,400.00 - $80,400.00
$58.4k-80.4k yearly 12d ago
Chief Information & Technnology Officer
Commonwealth of Massachusetts 4.7
Information technology analyst job in Boston, MA
MassArt seeks a visionary Chief Information and Technology Officer (CITO) to lead its next era of innovation. The CITO will direct the Technology Master Plan, implement forward-thinking systems, and align technology strategy with the College's academic and operational goals. This senior leader will build and inspire a high-performing IT team, drive innovation across academic and administrative systems, and ensure MassArt remains ahead of the curve in creative technology solutions. The role reports to the President through the Vice President of Strategic Engagement and Chief of Staff and participates as a member of the President's Cabinet.
The CITO operates in a well-resourced environment with a recently upgraded infrastructure, a cloud-based LMS (Canvas), strong cybersecurity support, and a robust enterprise system to implement transformative solutions that advance the College's goals. The position will collaborate across campus with faculty, staff, and students to ensure technology enhances MassArt's creative and academic missions.
Key Responsibilities
Provide leadership to all aspects of technological integration into the college's administrative and academic systems and services
Provide strategic leadership and day-to-day supervision for a team, fostering a collaborative environment while guiding professional development, setting clear expectations, and ensuring accountability to achieve departmental goals
Ensure that technology investments support the institutional strategic plan and priorities
Advise and support technology as it relates to curriculum development, teaching and learning, and classroom facilities for both students and faculty
Manage and develop technology resources in consideration of institutional planning and design
Advise on technological investments, policy development, and resource allocation
Manage all operations in the Ellucian Colleague administrative student information system, as well as its integrated systems, LDAP, LMS (Canvas) security, admission, and advancement
Ensure data integrity, security, privacy, and workflow among the college's integrated systems
Ensure development, delivery, and high-standard support of the college's academic technology needs and CMS integration
Partner with academic and administrative teams to enhance the delivery of advanced analytics and business intelligence solutions that empower MassArt with accessible data and support informed, data-driven decision making
Ensure alignment of technology policies and practices with institutional goals and compliance standards
Oversee budgets and planning, representing technology concerns
Refine the college-wide technology strategy to be responsive to the needs of the college community and enhance processes and services
Represent the college in collaborative activities, including the COF consortium, the state college/university system, and other alliances
Advise and implement proactive best practices, integrated systems, and other initiatives as appropriate
Manage communication across Technology departments, constituents, and stakeholders
Drive and develop partnerships and collaboration with staff, faculty, and students to best serve the college's technological needs
Ensure that affirmative action, equal opportunity, and diversity are integrally tied to all actions and decisions falling within the scope of the Affirmative Action/Equal Opportunity/Diversity Plan
Qualifications
MINIMUM QUALIFICATIONS
Master's degree or Bachelor's degree in Computer Science, InformationTechnology, or a related field and 7 years of experience in technical management in a higher education or similar environment directly related to the duties and responsibilities of the position, including significant technical knowledge of networking, systems, applications, security, business continuity, and disaster recovery
A minimum of five years' experience with management and budget responsibilities in an IT-related field
Demonstrated understanding of the spectrum of technology activities, including infrastructure, academic computing, administrative systems, and crisis prevention management
Experience managing/implementing an enterprise resources planning system
Excellent interpersonal skills and experience managing a diverse team
Excellent oral and written communication skills
PREFERRED QUALIFICATIONS
Advanced degree in Computer Science, InformationTechnology, or a related field
IT management experience in a higher education setting
Experience working in a unionized public college
Experience working in a creative, fine arts, and/or design environment
Experience working with Ellucian Colleague
Additional Information
Please note MassArt:
Does not support employment-based visa sponsorship or non-student exchange visitor visa sponsorship.
Is not an E-Verify institution.
Selected candidates must be eligible to work in the US at the time of employment, complete all onboarding tasks including a Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) background review and provide proof of eligibility to work in the US by completing the Form I-9, Immigration Reform and Control Act of 1986.
You are required to show proof of your identity and employment eligibility within three (3) days of the start of your employment. You will not be authorized to work in any capacity until all paperwork has been completed. For a list of all acceptable documents please click here.
Comprehensive Benefits (does not apply to contractor/student positions): When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. To view MassArt Benefits, please follow the institutional link.
MassArt provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or a pregnancy-related condition, or membership in any other legally protected class. MassArt complies with all applicable federal, state and local laws governing nondiscrimination in employment in every location in which the college operates. This policy applies to all terms and conditions of employment.
Application Instructions
Resume and cover letter
PLEASE APPLY ON ACES SEARCH FIRM TO BE CONSIDERED AN APPLICANT. SEE HERE FOR THE LINK.
Official Title: Assistant Vice President
Primary Location
Job: Information Systems and Technology
Agency: Mass College of Art and Design
Schedule: Full-time
Shift: Day
Job Posting: Oct 31, 2025, 9:13:59 PM
Number of Openings: 1
Salary: 180,000.00 - 195,000.00 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Kathryn Oram - **********
#J-18808-Ljbffr
$82k-123k yearly est. 3d ago
Learn more about information technology analyst jobs
How much does an information technology analyst earn in Somerville, MA?
The average information technology analyst in Somerville, MA earns between $66,000 and $121,000 annually. This compares to the national average information technology analyst range of $62,000 to $111,000.
Average information technology analyst salary in Somerville, MA
$89,000
What are the biggest employers of Information Technology Analysts in Somerville, MA?
The biggest employers of Information Technology Analysts in Somerville, MA are: