End User Support Specialist
Information technology analyst job in New York, NY
End User Computing (EUC) Engineer - New York, NY (Hybrid)
Hybrid Schedule: Onsite Tuesday-Thursday, remote Monday & Friday
Employment Type: Full-time
Compensation: $45-$60, based on experience
A leading global investment firm is seeking an enthusiastic EUC Engineer to join a high-performing technology team. This is an opportunity to work in an environment where technology is treated as a true strategic enabler. You'll be focused on elevating the end-user experience, optimizing systems, and partnering with stakeholders across the business to drive meaningful improvements.
What You'll Do
• Ensure end users receive exceptional technical support and a best-in-class experience.
• Serve as the first point of contact for business, technology, and client teams, identifying trends and resolving issues.
• Build a deep understanding of business requirements and how technology supports them.
• Manage helpdesk queues, hardware/software support, and physical inventory.
• Own and deliver longer-term technical projects with measurable impact.
• Collaborate with vendors to assess products, services, and opportunities for improvement.
• Help uplift skills across the team through mentoring and knowledge sharing.
• Proactively identify and implement improvements in automation, performance, and efficiency.
• Analyze events, contribute to incident management, and influence decisions that enhance reliability.
• Use system metrics to troubleshoot performance issues and develop new observability tools.
• Build strong relationships with end users and technology teams across the organization.
What We're Looking For
• A passion for continual improvement and a track record of identifying high-value enhancements.
• Strong technical credibility across the Microsoft/Windows technology stack.
• Deep experience supporting Windows OS, applications, networks, and system administration tools.
• Hands-on experience with Windows Server technologies (Group Policy, Active Directory, DNS, DHCP, File Sharing).
• Strong troubleshooting abilities across desktops, networks, telephony, mobile devices, and peripherals.
• Experience with Mobile Device Management platforms (Intune, AirWatch, Jamf, etc.).
• Background in automation or scripting (PowerShell, Python, etc.) and a mindset geared toward finding CLI solutions.
• Ability to lead or significantly contribute to major technical projects (e.g., migrations, upgrades).
• Clear, simple communication style with the ability to explain technical concepts in plain language.
• Collaborative, positive approach with the ability to build trust across teams and regions.
IT Operations Specialist
Information technology analyst job in New York, NY
Pay: $40-50 hr We are seeking a detail-oriented and customer-focused IT Operations Specialist to oversee and support a dynamic in-office technical environment. The ideal candidate will manage hardware inventory, provide expert in-person support, troubleshoot hardware and software issues across a range of devices, and collaborate with various teams to ensure seamless technology operations. If you have a knack for swift problem-solving, strong technical knowledge, and a commitment to white-glove service, this position offers an excellent opportunity to contribute to our organization's success.
Requirements
3-5 years of experience in system administration or a similar IT support role
Proven experience managing on-site inventory, hardware requests, and vendor coordination
Strong Mac experience is essential
Expertise in providing white-glove, high-level support
In-depth knowledge of networking concepts (TCP/IP protocols, Wi-Fi, VPN, wired connections)
Familiarity with Google Workspace and Microsoft 365 platforms
Ability to troubleshoot AV equipment (e.g., Neat Bars, Zoom Rooms)
Experience with Active Directory or Okta for user provisioning and permissions
Competency in handling user access requests and security protocols
Experience with mobile device management (MDM) and software/hardware installations
Ability to assist with conference room technology setup and troubleshooting
Responsibilities
Manage on-site inventory, including hardware requests, shipping, receiving, and vendor interactions
Provide in-person, white-glove support for end-users' hardware and software issues across various devices
Support user access management, ensuring proper permissions in AD, GSuite, Okta, and similar systems
Troubleshoot network connectivity issues (Wi-Fi, VPN, wired) and assist with software installations and mobile device setups
Collaborate with Office Operations and Network Engineering teams on in-office technology setup and troubleshooting
Perform routine maintenance, updates, and system checks
Document support requests accurately in the ticketing system and ensure timely resolution
Escalate complex issues appropriately to specialized support teams as needed
Application Support Analyst / Developer (Trading Front Office)
Information technology analyst job in New York, NY
Job Title: Application Support Analyst / Developer (Trading Front Office)
Experience: 3-5 years
Industry: Hedge Fund / Trading
Seeking a hands-on Front Office Support Analyst / Developer with experience in hedge fund or trading environments. The role involves supporting Eze Castle and other trading systems, working closely with traders and portfolio managers, and handling real-time production issues in a fast-paced setting.
Key Responsibilities
Provide front office technical support for Eze Castle and related systems.
Interact directly with traders and portfolio managers to resolve issues.
Troubleshoot and fix production problems under time pressure.
Collaborate with middle/back office and vendor teams.
Develop or enhance scripts/tools to improve workflow.
Required Skills
3-5 years in hedge fund, trading, or investment banking tech.
Strong knowledge of Front Office systems and trade workflows.
Hands-on experience with Eze Castle or similar OMS.
Proficient in SQL and basic scripting (Python, PowerShell).
Excellent communication and problem-solving skills.
Ability to work effectively under pressure in a fast-paced environment.
Good to have:
Write automation scripts and data-processing tools in C# for trade validation, reporting, and workflow optimization.
Debug, troubleshoot, and resolve production issues, including memory leaks, exceptions, and database connectivity problems in trading systems.
Integrate applications with OMS, market data feeds, and SQL/NoSQL databases, and implement enhancements or patches in collaboration with internal and vendor teams.
Market Access Application Support Analyst
Information technology analyst job in New York, NY
As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services. Through our core human values - proximity, teamwork, diversity, excellence - our 1000 expert consultants, hailing from 35 different nationalities, collaborate across 13 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Luxembourg, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore.
Context
Ou client, a major Investment Bank located in NY is currently seeking a dynamic and skilled Market Access Application Support Analyst.This role is pivotal in maintaining and enhancing our high-performance trading platform and ensuring optimal operation in a fast-paced financial environment.
Key Responsibilities
Manage and enhance a robust trading platform utilizing cutting-edge and low-latency technologies. This platform is handling millions of daily transactions and a substantial volume of real-time financial data.
Swiftly and effectively resolve complex technical issues and user queries.
Monitor system performance, optimize processes, and conduct capacity planning in alignment with low latency requirements.
Oversee advanced in-house solutions for order routing, data feeds, pre-trade checks, and trade reporting.
Support over US based traders employing diverse strategies across various asset classes.
Liaise with Exchanges and Trading Venues for the integration of new services.
Collaborate with global technology teams within the organization.
Develop and deploy innovative Market Access solutions to support business initiatives.
Required Skills:
Expertise in Unix/Linux system administration, including problem-solving and scripting (Shell, Python).
Fundamental understanding of networking concepts (TCP/IP, routing, multicast).
Proficiency in Windows environment management, including job maintenance and network analysis.
Database skills, particularly MySQL, with the ability to perform basic queries.
Knowledge of Stocks and Derivatives (Options, Warrants, Futures, Indexes, ETFs, etc.).
Familiarity with American financial markets, including primary exchanges and ECNs.
Application Support Analyst
Information technology analyst job in New York, NY
Job Title: Application Support Analyst
Hours: Shifts (flexibility to meet needs of the business)
FMX Futures Exchange
BGC and the world's leading global investment banks and market-making firms have partnered to create FMX, a combined US Interest Rate Futures Exchange, spot foreign exchange platform, and the world's fastest-growing US cash treasuries platform.
Job Description
Market Operations is globally responsible for the stability and daily IT operations for all financial trading applications for BGC Partners and associated entities.
This position performs a Level 2 (L2) Production Support role for FMX U.S. Treasuries (UST), TIPS, Repos, FX, Non-Deliverable Forwards (NDF), and FMX Futures Exchange platforms, as well as other BGC Partners electronic and hybrid trading platforms. The role also supports IT Service Management activities including Incident, Problem, and Change Management, along with associated governance routines.
Responsibilities
Monitor and respond to technical platform and trade issues across FMX UST, TIPS, Repo, FX, NDF, and Futures trading environments.
Manage communication with internal and external clients, providing proactive updates and managing expectations through to resolution.
Perform in-depth technical troubleshooting (analyzing application logs, FIX logs, environment issues, and client connectivity).
Utilize tools such as Grafana, Splunk, and internal dashboards to monitor system health, investigate issues, and perform log analysis.
Support, monitor, and configure scheduled jobs using Autosys and Cron.
Configure and maintain environmental monitoring/alerting (servers, application components, market data) using Microfocus OpsBridge (formerly HP Openview) / Sitescope.
Execute software upgrades and releases, including post-deployment validation and health checks.
Perform network troubleshooting to identify and resolve latency, connectivity, and data flow issues between trading systems and external clients.
Build tools and automate repetitive or manual support processes.
Collaborate closely with development, QA, infrastructure, and business teams to ensure production stability and operational excellence.
Requirements / Skills
Operating Systems: Unix/Linux, Windows
Strong analytical and troubleshooting skills with a problem-solving mindset
Ability to multi-task and prioritize effectively in a fast-paced trading environment
Excellent communication skills: verbal, written, and interpersonal with the ability to interface effectively between technical and business teams
Experience with scripting languages such as Python, Unix Shell, or Perl
Understanding of external connectivity and basic networking concepts
Strong Fixed Income knowledge, particularly U.S. Treasuries, Repos, TIPS, and UST Futures
Electronic trading support experience strongly preferred, ideally in Fixed Income or multi-asset markets (FX, NDF, Futures)
Familiarity with Equities, Fixed Income, and/or Foreign Exchange markets desirable
Experience with Source Code Repositories (Git, Perforce, etc.) and software release management tools
Knowledge of FIX protocol strongly preferred
Experience with DB/SQL a plus
Familiarity with JIRA Service Desk and ITIL-based processes desirable
Basic server administration experience advantageous
Additional Information
To all recruitment agencies - BGC Partners & affiliates do not accept agency resumes. Please do not forward resumes to our job alias, employees, or any other company location. BGC Partners & affiliates are not responsible for any fees related to unsolicited resumes. Please contact the Recruitment function for additional details.
Educational Qualifications:
Bachelor's degree or Higher in Computer Science, Engineering, or a related field (or relevant work experience).
Information Technology Analyst
Information technology analyst job in New York, NY
Job Title: Information Technology Analyst I
Duration: 3 Months assignment with possible extension
Schedule: 7a-3p - 5 days/week (including weekends). Hours if resource works Saturday &/or Sunday will be 9a-5p regardless of shift they are booked for.
Pay Range: $25 - $28/Hour
Requirements:
Bachelors or equivalent exp (R).
Degree in computer science (P).
1-2 yr exp (P).
Excellent analytical, problem solving , written and verbal communication skills, strong customer service skills. (R).
Ability to work within a team environment (R).
“Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors”
Application Support Analyst
Information technology analyst job in New York, NY
Job Title: Production Support Analyst
Type: Permanent
Hours: Shift-based (flexibility required)
About BGC Partners
BGC Partners provides a wide range of financial services and trading solutions through voice, hybrid, and electronic platforms. Our technology and market expertise support clients across global markets, offering tools, data, and analytics that enhance price discovery and trade execution.
Role Overview
This position performs a Level 2 Production Support role within Market Operations, ensuring the stability and daily operations of BGC's trading applications. The role supports trading activity across Credit, Rates, and FX, while also participating in core IT service management processes including Incident, Problem, and Change Management.
Responsibilities:
Monitor trading systems and respond to production issues across platforms in Credit, Rates, and FX.
Communicate with internal teams and external clients, providing timely updates and managing expectations through to resolution.
Troubleshoot application and connectivity issues by reviewing logs, monitoring dashboards, and performing basic system analysis.
Use internal tools such as Grafana, Splunk, and system dashboards to track platform health and investigate alerts.
Support and monitor scheduled jobs and automation tasks.
Assist with software releases, including environment checks and post-deployment validation.
Work closely with development, QA, infrastructure, and business teams to maintain production stability.
Follow ITIL-aligned processes for incidents, changes, and problem resolution.
Qualifications:
Familiarity with Linux/Unix and Windows operating systems.
Strong analytical and troubleshooting ability with a problem-solving mindset.
Ability to multitask and prioritize effectively in a fast-paced environment.
Effective verbal and written communication skills for interacting with both technical and business teams.
Exposure to scripting languages (Python or Shell) is a plus.
Basic understanding of networking concepts such as latency, connectivity, and data flow.
Interest or foundational knowledge in Credit, Rates, or FX products.
Experience with SQL, FIX protocol, Git, or JIRA is beneficial but not required.
Educational Qualifications:
Bachelor's Degree required
Salary: $70,000 - $75,000 + Bonus
IT Operations Manager
Information technology analyst job in Edison, NJ
Under the general direction of the SVP Head of Infrastructure, the IT Operations Manager is responsible for providing leadership and hands-on support for company-wide production operation initiatives. This position emphasizes understanding of critical production and support operations, anticipating the future direction of the Information Technology industry and relating those changes to current IT Operations.
Responsibilities:
Oversee 24x7 production support teams for and affiliates, user technical support, and production job schedules
Assist in the management of policy development and technology planning
Evaluate user needs and system functionality to confirm that systems meet the needs of individuals and projects
Develops, builds, and sustains a strong working relationship and partnership with IS Customers. Accountable for quality of services and solutions delivered
Manages the development, implementation, and maintenance of policies, objectives, short-and long-range planning; develops and implements projects and programs to assist in accomplishment of established goals
Develops effective, efficient, and rigorous processes and methodologies which include monitoring and reporting
Develops IS plans at tactical levels and then follows through on execution of plans. Develops system and organizational roadmaps that ensure business and service continuity
Ensure smooth operations of all IT systems and data security
Understand and track applicable regulatory and reporting requirements
Conduct periodic audits (based on policies and procedures) to ensure compliance with regulatory, enterprise security requirements
Assist in preparing the IT organization's disaster recovery and business continuity plans, policies, and procedures
Work with senior management to enhance monitoring of critical applications and develop operational run books
Identify issues, trends, and opportunities to improve efficiency, cost effectiveness, and/or quality; develop recommendations and implement solutions to identified issues and opportunities
Establish a stable performance environment by monitoring and analyzing problems
Ensure problems are identified and solved as rapidly and efficiently as possible
Provide and manage utilization and capacity monitoring of all networks, data storage, servers, and phones for management reporting and planning
Provides estimates, forecasting and work planning assistance
Requirements:
Bachelor's degree or equivalent in Information Technology, or related field
7+ years' experience working in an IT Operations production support role in an enterprise environment
2+ years' leadership experience
Demonstrated experience as a hands-on technical manager, actively involved in designing, developing, and implementing technical solutions, with a proven ability to lead and mentor a team of technical professionals
Familiarity working with enterprise project planning and resourcing
Internal and external customer-facing production support experience
Familiarity with various monitoring solutions like Solarwinds, Dynatrace, and DefenseStorm
Knowledgeable with a variety of infrastructure technologies: Windows, VMware
Active Directory
Ability to support 24x7 operations
Detail-oriented, with superior verbal and written communication skills
Strong critical thinker with problem solving aptitude
Excellent organizational skills with the ability to juggle multiple tasks at once
Proactive mindset
TribolaTech
Founded in 2009, TribolaTech specializes in providing Information Technology Solutions and Outsourcing Services. Our executive teams have over 5 decades of combined experience in IT Consulting, Data Management and Staff Augmentation. We love technology and are proud to build a world class global company.
TribolaTech is committed to delivering quality solutions that provide exceptional value, innovation, assurance, and integrity to our customers. With deep industry and business process expertise, comprehensive resources and a proven track record, TribolaTech can mobilize the right people, process and technologies to help clients improve their business.
Please email,
Email: ******************************
IT Support Lead / Manager - IT Services
Information technology analyst job in New York, NY
Leading writer of Property & Casualty Reinsurance seeking an IT Lead/ Manager - IT Support Services in their NY office managing strategic initiatives and workflows, communications and team requirements for the global operations team. I have been supporting this client for 20+ years, and I can sincerely say they have the best, most employee centric, corporate culture of any client I've worked with. Their global team shares a passion for solving their customers' problems through a collaborative and entrepreneurial culture that empowers employees and rewards creative thinking.
This is an in office position located in midtown Manhattan very close to all major transportation hubs.
For over three decades, the firm has helped its clients manage the risks of operating in a volatile and uncertain world. They're experts in Property, Casualty, Specialty, Cyber and Credit reinsurance, consistently recognized for the innovative way they combine data, experience and technology to understand and manage large and complex risks across the world. They are also a business with a real social purpose - we help protect communities around the globe and enable prosperity for all. Our purpose drives us forward every day as we seek solutions to some of the world's most complicated challenges.
About the Position
Reporting directly to the AVP, IT Services Delivery Manager and will be based in our New York office. Will have select travel to other US and Europe offices as needed and as per business/project requirements. This role is part of our global IT support function and is responsible for providing first to fourth line technical support to end users across the organization. The successful candidate will play a key role in ensuring a seamless and responsive IT experience for our employees.
Key Relationships
Reports to: AVP, IT Services Delivery Manager
Key Stakeholders: IT Support members, Internal end users, Remote End Users, IT Security Operations and IT Infrastructure.
Key Partners: Global IT support teams, third-party vendors, and service providers
Key Responsibilities
Support the IT Service Delivery Manager in leading the IT Support team, ensuring alignment with business priorities, SLA adherence, and compliance with global service standards.
Oversee BAU operations including ticket management, procurement, invoice processing, onboarding/offboarding, and patching cycles, while mentoring team members for consistent execution and knowledge transfer.
Provide oversight and direction to IT members and direct reports, to ensure members are focused on items that are important to the business and aligns with IT service delivery.
Deliver expert-level support for Windows 10/11, mac OS, Microsoft365, enterprise applications, and advanced server OS environments.
Perform advanced diagnostics, repair, and integration for desktops, laptops, mobile devices, printers, peripherals, and server hardware.
Manage full user lifecycle, including permissions, access control, provisioning, and policy enforcement across Active Directory, Exchange, and Azure AD.
Collaborate with local IT members, architecture and operations teams to resolve technical issues and manage resources for high-quality end-user support.
Lead resolution of complex, cross-system issues through root cause analysis and appropriate resource engagement.
Oversee hardware lifecycle management and automation, ensuring device and data security and integrity.
Provide local and global support, acting as smart hands for IT functions during installations and advanced troubleshooting.
Maintain vendor and supplier relationships to support operational efficiency and compliance.
Enforce IT policies and ensure global teams adhere to standards and compliance requirements.
Research emerging technologies and recommend solutions to enhance service delivery.
Lead training, coaching, and mentoring initiatives to build team capabilities and foster continuous development.
Analyze support trends and team performance to identify improvement opportunities.
Conduct system health checks and reporting, proactively addressing monitoring gaps.
Act as content steward by maintaining troubleshooting records, contributing to the knowledge base, and creating/delivering training materials and sessions.
Build strong stakeholder relationships and drive collaboration across functional groups, serving as a role model for the team.
Serve as Incident Response Technical Manager for endpoint-related incidents, ensuring swift and effective resolution.
Provide out-of-office support, including queue monitoring, basic issue resolution, and acting as a backstop resource when needed.
Accountable for driving vulnerability remediation and ensuring security SLAs are met, guiding IT members in addressing identified risks.
Design, document, and remediate ITSM and Hardware Asset Management (HAM) processes.
Participate in disaster recovery planning, testing, and execution.
Rotate with Level 3 & 4 analysts for scheduled server patching maintenance windows.
Mentor and coach global team members.
Candidate Qualifications:
Required:
5+ years of experience in a technical support or helpdesk environment.
Proficiency in supporting Windows and Mac OS X operating systems.
Experience with Mac device deployment, management, and security compliance.
Familiarity with Microsoft365, Active Directory, and basic networking concepts.
Experience using SCCM, Patch My PC, or Altiris SMA for software deployment and patch management.
Strong communication and customer service skills.
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
A relevant IT certification (e.g., ITIL Expert, advanced certifications such as Azure, VMware, etc.) is a plus.
Preferred:
Bachelor's or higher, with specialized training. Build management skills.
ITIL Expert, advanced certifications or experience with ITSM tools (e.g., ServiceNow, Jira Service Desk).
Exposure to mobile device management (MDM) platforms.
Deep understanding with Apple Business Essentials and MS Intune integration/platform support.
Experienced scripting knowledge (e.g., PowerShell)
Workday Systems Analyst Administrator - Direct Hire
Information technology analyst job in New York, NY
Workday Systems Analyst Administrator
Brooklyn NY Full Time Direct Hire**
We are seeking an experienced Workday Systems Analyst Administrator to support and enhance Workday HCM and Payroll for a healthcare organization based in Brooklyn NY. This role is ideal for Workday professionals who enjoy hands on system configuration process optimization and cross functional partnership. If you have strong Workday administration skills and want to develop your technical and functional expertise this position offers long term career development.
As the Workday Systems Analyst Administrator you will manage daily operations across key Workday modules including Core HCM Payroll Benefits Absence Time Tracking and Learning.
You will configure new features maintain business processes support HR and Payroll operations improve data accuracy and deliver reporting that drives informed decision making.
Your work will help streamline HR systems improve end user experience and strengthen organizational workflows.
This role requires strong knowledge of HR technology Workday configuration troubleshooting and HR processes.
You will partner with HR leaders Payroll teams and IT to deliver enhancements solve issues support releases and ensure smooth system performance. If you are looking for a full time Workday role that provides ownership autonomy and growth this is an excellent opportunity.
Responsibilities
Administer and enhance Workday HCM Payroll Benefits Absence Time Tracking and Learning
Configure Workday business processes roles integrations and security
Provide Workday support for HR Payroll Benefits and Learning operations
Troubleshoot system issues and coordinate testing for new releases and updates
Build advanced reports dashboards and analytics to support leadership and compliance
Maintain accurate employee data and ensure data integrity across all Workday functions
Work with cross functional teams to design and implement HR system improvements
Qualifications
Two or more years of Workday system administration or Workday analyst experience. Please note, the ideal candidate should have IT background.
Strong understanding of HR operations payroll processing benefits and compliance
Experience configuring Workday modules and supporting business processes
Ability to build reports troubleshoot complex issues and manage data
Bachelors degree, preferably in IT
Healthcare industry experience is helpful but not required
If you want to expand your Workday skills with a growing team and a stable organization we would like to connect with you.
Information Technology Security Specialist
Information technology analyst job in New York, NY
Information Security Specialist - New York City (Hybrid)
Our client-a global leader in apparel and retail with a portfolio of internationally recognized brands-is undergoing a major digital transformation to optimize operations worldwide. As part of this evolution, the organization is strengthening its global security posture and building a unified, enterprise-wide framework for secure system development and operations. Occasional availability for remote meetings with global teams off hours is necessary when needed.
We are seeking an Information Security Specialist to join the New York City team. This role is ideal for a security professional who can evaluate complex IT environments, identify and assess risks, and drive the implementation of effective security controls in close collaboration with global IT and business stakeholders.
The Information Security Office plays a critical role in safeguarding customer data and internal confidential information. Operating across multiple regions, the team establishes security standards, delivers training, monitors compliance, and leads global initiatives to reduce risk across the enterprise. Rather than focusing on local optimization, the office develops holistic, group-wide security strategies that support a broad range of business functions and technologies. This position is part of the Global Headquarters team and will also support select initiatives within the North America Information Security Office.
While the primary focus is IT security, this role will also engage with the GRC (Governance, Risk & Compliance) domain. The specialist will serve as a key communication bridge-coordinating between Global Headquarters and North American security teams to enhance governance, risk oversight, and global security alignment. (Note: this is not a direct GRC execution role.)
Key Responsibilities (IT Security Focus)
g
Depending on experience and strengths, responsibilities may include:
Implementing and enhancing cybersecurity technologies
(e.g., WAF, AntiBot, Email/Web/Endpoint security)
Deploying and expanding insider-threat prevention solutions
(e.g., DLP, CASB, Data Security tools)
Building and managing log monitoring infrastructure and developing monitoring content
Planning and executing security assessments and cyberattack simulations
Investigating and responding to security incidents
Supporting additional information security initiatives tied to enterprise risk management
Associate Analyst, IT Asset Management
Information technology analyst job in New York, NY
Duration: 12-month Contract
Pay Rate: $31-33/hour on W2
Hours: Monday to Friday 8:30am to 5:00pm
Team: IT Asset Management
Top 3 technical skills: ServiceNow, Jamf, Intune
Job Summary:
Analyzes complex business problems to be solved with technology, integration, or workflow solutions.
Identifies gaps and provides technical expertise in business requirements for system functional specifications and scales new and current systems, processes and procedures in a cost effective manner.
Configures system settings and options; plans and executes unit testing to meet business requirements.
Designs and documents details of technological solutions.
May provide consultation to users in the area of technology and/or lead cross-functional linked teams to address business or systems issues.
May support and write automated testing scripts reports, code, and business logic.
Able to establish and maintain relationships with technology vendors as needed.
System Analyst
Information technology analyst job in Jersey City, NJ
🔔 Hiring: Systems Analyst (Contract | Hybrid - Jersey City, NJ)
We're hiring on behalf of our client for a Systems Analyst role supporting complex, enterprise-scale financial systems.
⏳ Duration: 12 months (extension possible)
💼 Employment Type: W2 only (No C2C / No H-1B)
💲 Pay Rate: $60/hr
🔍 About the Role
As a Systems Analyst, you will rapidly develop a deep understanding of application components, data flows, integrations, and platform behavior. This role is ideal for someone who enjoys translating complex business processes into clear, actionable technical requirements while working closely with engineering, product, and operations teams.
You'll contribute by documenting and optimizing system requirements, producing clear technical artifacts, and ensuring accuracy and clarity across moderate to complex software systems in a highly regulated financial environment.
✅ Key Responsibilities
Analyze and document system requirements, user stories, and specifications
Translate business processes into technical solutions
Create business flow diagrams and technical documentation
Collaborate with development and infrastructure teams
Support release coordination, incident analysis, and operational excellence
Communicate complex system behavior to technical and non-technical stakeholders
🧠 Must-Have Skills & Experience
Mainframe experience (COBOL, VSAM, Batch/Online processes, CICS, IOM)
Financial Services experience (Corporate Actions highly preferred)
Java
Automation experience (Jest or Cucumber)
SQL & DB querying (Oracle, DB2, Stored Procedures)
Cloud exposure (AWS preferred)
➕ Nice-to-Have
REST / SOAP APIs, JSON
BDD and Agile methodologies
Experience with Splunk (queries, dashboards, alerts)
Payments or capital markets domain exposure
📝 Additional Information
Hybrid work model (onsite every other week)
Background check, credit check, and drug screening required
Pre-interview technical assessment will be administered prior to client submission
📩 How to Apply
Apply only if you meet all required skills and are authorized to work on W2.
Interested candidates can apply directly or share their updated resume.
IT Cloud Administrator
Information technology analyst job in East Rutherford, NJ
What You'll Do:
Provide support and administration for Michael Kors IT department's cloud presence.
Tier 1 - Azure, AWS, Google Cloud Platform
Tier 2 - Azure, and O365
Support Windows, Linux, and native cloud services in the respective platforms.
Work with application and security teams to remediate any issues with resources, services, or security concerns for cloud platforms.
Proactively look for ways to improve administration, monitoring, and standard operating procedures.
Plan, create, and deploy backup strategies to protect data stored in the cloud and strategic monitoring for all accounts.
Provision and create cloud services for migration and support of applications
Monitor and track incidents and triage call in a service desk ticketing system in support of the incident and problem management process; recognize high priority tickets and act within the expected response time.
Monitor all cloud resources and responding to alerts within the environment.
You'll Need to Have:
Bachelor's degree in computer science, Information Technology, or related field.
Minimum 5+ years of Cloud Admin experience supporting AWS and Azure
Experience with automation tools to streamline and standardize our cloud deployments. Ex: ARM Template, Terraform, Cloud Formation, Ansible, etc.
Experience with implementing cloud services, such as EC2,S3, Elastic, Docker, IAM, service accounts, Azure VMS, Key vault, storage account, Kubernetes, Backup, Runbook and Monitor.
Fundamental knowledge of knowledge of network connectivity, VPC (Subnets/Security Groups) and troubleshooting techniques.
Experience in PowerShell scripting and automation of admin functions.
Administration experience in Azure and AWS with and without scripting methods.
Required certification: Microsoft Azure Administrator, Azure DevOps Engineer, AWS SysOps Administrator, AWS Cloud solutions Associate and AI Certifications will be a plus
Experience in Day-to-day Operations of AWS and Azure environments including uptime, cross platform support and security
Hands on experience with building retail or relevant applications in AWS and Azure with migration, governance and automated deployments
Experience in cloud migration including legacy data transfer from on-prem to AWS
Experience in working with application, engineering teams and stakeholders to monitor and maintain a secure and resilient cloud-hosted infrastructure to establish SLAs across the environments
Experience in working with Security team for improving DevSecOps process and tools
Candidate must be flexible to support needs of the department. Off hours and weekend support are required.
Ability to implement systems that are highly available, scalable and meet disaster recovery requirements.
Working knowledge of Microsoft Active Directory administration and overall identity and access management for cloud platforms.
Added advantage
SAP on cloud and Google Cloud Platform
We'd Like to See:
Familiarity with end point security patch management software. Ex: Ivanti LANDesk, SCCM, Carbon Black, etc.
Strong communication skills, both oral and written, with the ability to convey clear and concise thoughts and ideas.
Excellent time management skills including the ability to manage multiple projects at any given time.
Ability to analyze problems and propose solutions.
Ability to work in a fast-paced, dynamic environment.
Capri Perks:
Generous Paid Time Off & Holiday Calendar
Summer Fridays
Internal Mobility Across Brands
Cross-Brand Discount
Exclusive Employee Sales
Fav 5 Cards (MK Discount for friends and family)
401k Match
Paid Parental Leave
Thrive Wellness Program
Commuter Benefits
Gym Discounts
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at ****************************************.
In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
About Us:
CAPRI HOLDINGS is a global fashion luxury group consisting of iconic, founder-led brands Versace, Jimmy Choo, and Michael Kors. Our commitment to glamorous style and craftsmanship is at the heart of each brand, as we design innovative products across the full spectrum of fashion luxury categories. The unique DNA and heritage of each brand, combined with the diversity and passion of our people, and our dedication to clients and communities, define our success.
Risk Systems Analyst
Information technology analyst job in Jersey City, NJ
Job Title: Risk Systems Analyst
6 months Assignment with the opportunity to be covert to Perm. (Depend on performance and Business Needs)
Email : ******************
Job Description
The position is for a Risk Systems Analyst / Developer in Risk Systems Americas, concentrating on Counterparty Risk. The chosen candidate will be embedded in a squad of counterparty risk analysts in charge of indicators, processes and reports used to manage of the risk appetite of counterparty risk activity in the Americas. The team offers exposure to a broad range of risk metrics including Potential Future Exposure, Stress Testing, Value at Risk, Limits Framework and the integration of those metrics and processes into a market and counterparty risk system.
As a Risk Systems Analyst / Developer your responsibilities will include:
• Understand various counterparty metrics, both the methodology and operational production of counterparty metrics, to investigate and assess issues and propose solutions. • To provide explanation and support to the Risk Function analysts and business lines about risk changes and the calculation methodologies.
• Monitoring of the risks figures provided by the counterparty risk system
• Implement solutions in the Risk Systems python framework
• Understand and analyse the business line's needs in relation to Counterparty Risk, with the aim of developing the appropriate and sustainable solutions that are consistent with the entity's strategic plan and the associated portfolio of requests.
• Act as the contact person within the initiative or maintenance teams and for the business line in relation to data and functional aspects.
Manages relationships between Risk Systems and users at all levels of the organisation to ensure that a high-quality integrated service is provided for Counterparty Risk topics Liaise with users to capture business requirements.
Manage small to medium sized projects.
Delivers projects within quality, time and budget constraints. Deliver small to medium solutions for clients in the Risk Systems python environment. Strong prior experience of using complex and diverse IT systems.
Results orientated with a clear understanding of how the results impact the business counterparts. Excellent analytical skills with the ability to translate technical concepts and provide specialist guidance and advice to others.
Experience in python and SQL or strong desire to learn.
Proven commercial and communication / relationship management skills.
Ability to liaise with junior and senior stakeholders to act as bridging point.
BUSINESS / IT SKILLS
- IT Development
- IT Tests
- Python
- AI (Preferable)
- SQL - Business/ IT relationship
- Data Quality & Security BEHAVIOURAL SKILLS
- Creativity & Innovation / Problem Solving
- Adaptability - Ability to Deliver / Results Driven
- Ability to collaborate / Teamwork
- TRANSVERSAL SKILLS
- Analytical ability
- Ability to develop and leverage networks
- Ability to understand explain and support change
- Ability to manage a project
- Ability to develop and adapt a process
- Ability to conduct a negotiation
System Engineer
Information technology analyst job in New York, NY
NYC-Based Hedge Fund / Midtown Manhattan
Our client, a dynamic NYC based hedge fund / investment management firm, is seeking a System Administrator to join its in house technology team. The firm offers an incredible suite of benefits, including profit sharing, fully paid health, dental and vision benefits and the chance to learn and grow alongside an incredible team of technologists.
As a System Engineer, you'll work closely with all areas of the IT organization and other internal stakeholders to provide both onsite and remote support, maintain system uptime, and contribute towards IT projects and Information Security initiatives.
Core Responsibilities:
Provide day-to-day support for end users across Windows and Mac environments, troubleshooting desktop, laptop, and mobile device issues
Deploy and configure new workstations, manage software and application installations, and administer company devices using Microsoft Intune
Oversee employee onboarding and offboarding, including IT orientations, account provisioning, and hardware setup
Troubleshoot and support widely used software platforms such as Microsoft 365, SharePoint, Bloomberg, Adobe, Zoom, and Microsoft Teams
Maintain detailed documentation of help desk tickets to support root cause analysis and ongoing issue resolution
Assist with research and initiatives related to information security, and support broader IT infrastructure and technology projects as needed
Qualifications:
Bachelor's degree in Information Technology, Computer Science, or a related field preferred
6+ years of experience in IT support or system administration within a fast-paced professional environment (Financial Services Preferred, but not required)
Proficiency in Windows 10/11, Windows Server (2016/2019/2022)
Familiarity with Microsoft Intune, Azure, and PowerShell strongly preferred
Solid understanding of networking concepts and information security best practices
Excellent problem-solving skills, strong communication abilities, and a collaborative, team-oriented mindset
Highly organized with strong attention to detail and a commitment to providing high-quality user support
MSP Systems Engineer
Information technology analyst job in New York, NY
Be Co provides comprehensive IT solutions that help businesses enhance productivity, security, and growth. We specialize in managed IT services for both Mac and Windows environments, secure network infrastructure, and cloud system management. Headquartered in New York, NY, Be Co blends technical excellence with a client-centric mindset, offering thoughtful, modern support that feels personal, not transactional.
Role Description
This is a full time hybrid role for an MSP Systems Engineer who thrives in a small-business environment and doesn't mind wearing multiple hats. You'll be responsible for systems administration, client support, and account management within a managed services context. Day-to-day, you'll manage Microsoft 365 and Google Workspace tenants, work in tools like NinjaRMM and Addigy, maintain cloud and endpoint security platforms, and help clients get the most out of their technology.
You'll also play a role in documentation and communication: writing clear notes, sharing insights, and ensuring handoffs are smooth and professional. This is an ideal role for someone curious, organized, and ready to grow with a modern MSP.
Responsibilities
Manage and support client environments across Microsoft 365, Azure AD, Intune, and related systems
Use RMM/MDM tools such as NinjaOne and Addigy for endpoint monitoring, patching, and automation
Provide client facing technical support and handle tickets with professionalism and follow through
Document work clearly and maintain accurate records in ticketing systems
Assist in managing cybersecurity tools such as Huntress, Avanan, SentinelOne, AutoElevate, and Blackpoint
Support backup systems and password management platforms
Collaborate on process improvements and small business operations projects
Maintain strong communication with clients, balancing technical depth with approachability
Core Traits
Sharp, curious, and eager to grow
Personable, professional, and client friendly
Takes initiative; reliable and consistent
Strong communicator, both written and verbal
Enjoys learning new systems and improving processes
Qualifications
Must be New York City based
Experience working with or supporting an MSP environment
Solid understanding of Microsoft 365 administration and licensing
Familiar with Intune, Entra ID, Conditional Access, and PowerShell basics
Proficiency with RMM and ticketing systems
Understanding of networking fundamentals
Excellent documentation and written communication skills
Bachelor's degree preferred but not required. Practical experience matters most
Why Be Co
Be Co is a forward-thinking MSP built on trust, clarity, and respect for both clients and technicians. You won't get lost in a corporate structure; you'll have a direct impact, autonomy, and the space to develop your craft in a modern, security driven environment.
Information Technology Engineer
Information technology analyst job in New York, NY
Mid-Level IT Engineer
Experience: 4+ years
Salary: $180,000-$250,000 all-in (flexible)
About the Role:
A growing finance firm is seeking a versatile Mid-Level IT Engineer to join their small, fast-paced technology team. This “jack-of-all-trades” role combines user support, desktop engineering, and IT infrastructure projects. The engineer will work closely with the internal application development team and may occasionally support infrastructure needs on the application side.
Responsibilities:
Provide end-to-end user support for VIPs, including troubleshooting, application support, and onboarding/offboarding.
Manage and maintain desktop environments using Intune, Autopilot, and related tools.
Plan, implement, and support IT infrastructure projects, including cloud and on-premises systems.
Handle all phases of technology projects: scoping, buy vs. build analysis, vendor research, POCs, vendor onboarding, implementation, deployment, and user training.
Collaborate closely with cross-functional teams to ensure technology solutions meet business needs.
Maintain documentation, dashboards, and reporting related to IT operations and projects.
Qualifications:
5+ years of experience in IT support, desktop engineering, or IT infrastructure projects.
Experience in fast-paced finance environments such as hedge funds or private equity preferred.
Comfortable interacting with executives and VIPs, with strong communication skills.
Proven ability to manage multiple projects with minimal guidance.
Technical Skills / Tools:
Azure / Office365
Intune / Autopilot
Netskope / Zscaler
Egnyte, iManage, or other SaaS DMS
Azure DevOps / Terraform
Cisco / Palo Alto networking equipment
Perks & Benefits:
Flexible salary structure within $180-$250k all-in.
Commuting fees covered.
Free breakfast and lunch onsite.
Hybrid flexibility: onsite 5 days/week with summer remote options.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
System Engineer L2.5 (MSP)
Information technology analyst job in New York, NY
System Engineer (Tier 2.5) | MSP
Work Set Up: 2-3 Days Onsite / Week
Salary: $80K-$110K + Bonus + Benefits
We're a fast-growing, cloud-forward Managed Service Provider supporting small-to-mid-sized businesses across high-performance industries. Our mission is simple: deliver technology that works, scales, and empowers people to do their best work.
We combine enterprise-grade engineering with a boutique client experience - meaning our clients get the depth of a mature IT organization with the care and responsiveness of a trusted local partner.
We invest heavily in our team's growth, our tools, and our culture - because the better we are, the better we serve. If you're passionate about innovation, thrive in a fast-moving environment, and want to grow your career in a place that values both excellence and people - you'll fit right in here.
What You'll Do:
Lead migrations, deployments, and infrastructure projects (M365, Azure, AD, Intune, servers, firewalls)
Act as escalation point for Tier 1/2 support, solving complex issues end-to-end
Configure and manage networks (VLANs, SonicWall/Meraki/Unifi, VPNs, endpoint security)
Manage Azure AD, Exchange Online, VMware/Hyper-V, and backup solutions
Mentor junior staff and help shape processes/SOPs
Build strong client relationships as a trusted technical advisor
What We're Looking For:
2-4 years of MSP experience (must-have)
Strong Microsoft infrastructure and cloud knowledge (Server 2016-2022, Azure, M365)
Networking and firewall configuration skills
Eagerness to grow into senior engineering or leadership
Perks & Growth:
✅ Salary $80K-$110K + performance bonus
✅ Health, Dental, Vision & 401(k) match
✅ PTO + Paid Holidays
✅ Certification reimbursement & career development
✅ Clear track to Senior Engineer or vCIO
✅ Collaborative team, real project ownership, and mentorship
If you're ready to step up from support and take on projects, autonomy, and career growth, we'd love to connect.
Newsroom Systems Engineer
Information technology analyst job in New York, NY
A media services organization is seeking a skilled Newsroom Systems Engineer, with hands-on experience supporting and configuring broadcast newsroom platforms such as Avid iNews, Wolftech, or ANNOVA OpenMedia.
Responsibilities
Administer, configure, and support newsroom computer systems (iNews, Wolftech, OpenMedia)
Maintain system reliability, performance, and security across the newsroom technology stack
Collaborate with editorial and production teams to optimize workflows and ensure systems support daily operational needs
Troubleshoot software, hardware, and workflow issues in fast-paced broadcast environments
Lead or assist with system upgrades, migrations, and new feature implementations
Integrate newsroom systems with other broadcast tools (automation, media asset management, playout systems, scheduling tools, etc.)
Create documentation, user guides, and training materials for newsroom teams.
Support major editorial events and live broadcasts as needed
Qualifications
Experience working with one or more newsroom platforms: iNews, Wolftech, OpenMedia, or comparable systems
Background in Broadcast Engineering, IT Systems Engineering, Software Workflow Support, or similar
Strong understanding of Newsroom processes (rundowns, story creation, planning, ingest, editorial workflow)
Proficiency with Windows and/or Linux server environments
Excellent troubleshooting, communication, and stakeholder management skills
Ability to work under tight deadlines in a live broadcast environment
Desired Skills:
Familiarity with APIs, scripting (Python, Shell, PowerShell), or automation tools
Experience with Broadcast Automation Systems (e.g., MOS-based systems).
Knowledge of Media Asset Management platforms
Experience in Cloud or Hybrid Newsroom Infrastructures
Project Management and/or Change Management experience