Information technology analyst jobs in Wilmington, DE

For more than 15 years, Taghleef Industries, Inc. has built a reputation as one of the world's largest and most recognized industry leaders in specialty BOPP (Biaxially Oriented Polypropylene) films. Application Manager - IT The Application Manager - IT is responsible for managing and supporting all business applications used at the Ti NA sites. This includes understanding the company's strategy, business acumen and processes, and facilitating the business needs locally of NA as well as supporting and working for the Global systems/tool's operation support used in NA. This role directly reports into the Regional IT Manager Americas and ensures compliance with the global IT policies and procedures. Responsibilities: Manages the business application operation support via the global helpdesk process. Manages the local application team: Being part of the global IT team organization requires a team player and a leader who can guide the direct reports and junior specialists along with the formation and work with the peers across Global IT. Vendor Coordination: Managing relationships with software providers for updates, licensing, and support. To follow, align, and ensure the Security & Compliance defined by Global IT. User Support & Training: Facilitates the End User training sessions, and ensure the needful documentation as required by the SDLC cycle is in place. Manages the change request tasks, minor, major, or business projects/tasks in the USA and Canada. Resolve Tier 2 user system problems by gaining and applying expertise in: SAP Enterprise Resource Planning Honeywell OptiVision Manufacturing Execution System SAP Business Warehouse SAP Business Objects Other applications or tool sets are used to support the business. (Manufacturing process) Global BI Global MDM Salesforce, etc.… Ensuring the Business Team provides the requirement document (RD) and works with the vendor/IT to provide the feasibility options. Provides support for the issues/deliverables required by the functional areas. Provide support and ensure the user acceptance testing and user training process is adhered to. To be aligned with the infrastructure and technology process. Change management process should be as defined in the Global helpdesk system. Effective participation in a team environment. Involve in evaluation for any new software/systems solutions for the business. Maintain professional communications with all levels of the organization. Any other tasks assigned by the Regional IT Manager and the Global IT Managers/Director. Some after-hours support may be required at times. May be required to perform other related duties as assigned. Requirements: Bachelor's degree in computer science, Information Technology, or a related field. Minimum of 12-15 years of experience in Business Applications support in a Manufacturing environment preferred. Preference given to SAP experience, but any ERP system experience is desired. Technical Proficiency: Knowledge of software development, databases, business application support, and system integration. Project Management: Experience with project methodologies and the ability to manage multiple tasks simultaneously. Strong problem-solving skills and the ability to troubleshoot complex issues. Excellent communication skills and the ability to work collaboratively with cross-functional teams. Primarily office-based with occasional requirements to visit manufacturing sites. On-call availability may be required for critical business system issues and emergencies. Open to travel as required between the US and Canada, as well as to other Ti sites as per need. Taghleef is a Drug Free Workplace - Must pass pre-employment drug screen and background check. Taghleef offers a solid track record of growth and expansion in the food packaging industry as well as a competitive benefits package including paid time off, paid holidays, health/prescription, dental and vision insurance, both short and long-term disability coverage, basic life insurance, additional life insurance amounts available including spouse and dependent child coverage through payroll deductions, flexible spending accounts, company funded heath savings accounts, fitness reimbursement, tuition assistance and 401(k) with a company match. Taghleef Industries, Inc., is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identify, status as a qualified individual with a disability or any other characteristic protected by law.

Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist. Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**

Our client provides instruments, software, services, and consumables for laboratories in the life sciences, diagnostics, and applied chemical markets. Client is looking to hire an IT Technical Lead who has software architecture experience for B2B platforms, development experience with NodeJS, Python and AWS services. Some of your responsibilities include: Lead architect and implement next-generation entitlement management system for software and services. Instrumental in designing scalable solutions, guiding technical teams, and collaborating with cross-functional partners to ensure alignment with IT architecture standards, compliance policies, and business objectives. Develop deep expertise in the Licensing platform and lead its adoption through best practices. Lead the end-to-end implementation of the Licensing solution Partner and collaborate with the business teams and cross -functional teams to design solutions for entitlement management of software licenses. Optimize and solve for day-day operational challenges of the platform. Drive integration of entitlement management systems with enterprise IT platforms. Collaborate with enterprise architects to ensure solutions align with strategic goals. Key Requirements: 8+ years' IT experience designing, developing and implementing complex solutions - and integrating with backend ERP systems 2+ years as a technical lead of medium to large teams. Experience in backend scripting languages like JavaScript or TypeScript, specifically in NodeJS, or Python Hands-on experience with AWS services, including storage, caching, API Gateway, and IAM role-based access control Understanding B2B licensing mechanisms and monetization methods Expertise in IT enterprise solution designs using both off-the-shelf and custom solutions. Experience in building customer-facing apps and their core principles. Experience ensuring compliance with data privacy and regulatory standards such as PII, GDPR, and CFR Bachelor's degree Position Details: Role: Full-time Locations: (Hybrid 3 in office, 2 at home) - Wilmington DE or Colorado Springs, CO Compensation: Salary will range between $127 - $199K If you or someone you know is interested in this exciting opportunity, please let us know. Best,

Summary of Job: The IT Support Manager will be responsible for overseeing daily support operations, managing a team of IT support technicians, and ensuring that all technical issues are resolved promptly and efficiently. This hands-on role will support the team as needed, helping end-users in resolving hardware and software issues. This role requires strong leadership skills, a deep understanding of IT systems, and the ability to communicate effectively with both technical and non-technical staff. The ideal candidate will have a proven track record in IT support, excellent problem-solving abilities, and a commitment to delivering high-quality service. Key responsibilities include developing support policies, monitoring performance metrics, and collaborating with other departments to implement new technologies. The IT Support Manager will also be responsible for training and mentoring team members, monitoring budget spend and ensuring compliance with security protocols. This position offers the opportunity to work in a dynamic environment, contribute to the growth of the organization, and stay up-to-date with the latest technological advancements. Primary Responsibilities: Lead the internal IT support team in our day-to-day IT operations, equipment provisioning, user access management, endpoint maintenance, & contributing to the overall improvement of our IT stack Manage deployment, configuration, and lifecycle of endpoints, operating systems, and core applications (i.e., Microsoft 365, Teams, ERP systems) Manage outsourced 1st level tech support vendor/team Develop and implement support processes that drive efficiency and scalability for the team Establish and track KPIs, SLAs, and user satisfaction metrics to measure service performance Oversee asset management process, drive improvements to efficiency and accuracy Support onboarding / off-boarding employees across all corporate systems Train, coach, and mentor IT support team Partner with other IT teams (infrastructure, cybersecurity, business applications) to escalate and resolve complex issues Assist end-users as needed in resolving software and hardware issues Required Experience and Education: 7+ years relevant experience, 3+ in a team leadership role Bachelor's Degree Required Skills/Knowledge: Previous help desk experience including supervisory roles Exceptional customer service skills with a problem-solving attitude Strong organizational and time management skills with the ability to prioritize and manage multiple tasks Exceptional communication skills - able to explain complex technical concepts in clear, simple terms to non-technical users Proven ability to document procedures, maintain asset records, and create knowledge base content Team leadership and mentoring associates; team player who can collaborate in a productive fashion Strong technical proficiency with Windows, Android and iOS environments, Microsoft 365, Teams, and standard business applications Experience managing Active Directory, group policies, and identity management processes Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN, wireless connectivity) Experience with endpoint management tools (i.e. SOTI, Microsoft Intune, SCCM, or equivalent) Experience with helpdesk/ticketing platforms, including configuration, automation, and analytics/reporting (i.e., ServiceNow, Jira, Zendesk, etc.) We offer a competitive salary of $95k-$110k. Excellent benefits which include medical, dental and vision. Eligibility in benefit plans begin the first of the month following 60 days of employment. Six (6) days of sick leave; two (2) weeks of vacation accrued throughout the year; nine (9) Company Paid Holidays and a 401K Plan with employer match. EOE without regard to race, color, religion, creed, affectional or sexual orientation or sex, national origin, ancestry, age, disability, genetics, veteran status, gender, gender identity, citizenship status, marital status, VEVRAA Federal Contractor.

Avo Photonics is a dynamic contract engineering services company that designs, develops, and manufactures custom opto-electronic products for a large customer base. Members of our staff can design, prototype, and produce next generation products for a diverse range of markets including environmental, medical, automotive, military, industrial, aerospace, and communications. We seek a diligent, dedicated and meticulous IT Manager who will help to further our success and reputation in the industry through world-class service. Specifically: Continually evaluate, plan, implement and maintain a secure networking infrastructure in all Avo facilities Ensure appropriate firewall and switch hardware is deployed to enable secure access for employees while preventing intrusion. Maintain firmware updates per a documented schedule. Implement and actively monitor appropriate software for server and endpoint patch management, virus protection, and zero-day malware threats to network security Manage employee IT security training program to maintain 100% compliance Provide network and endpoint support for seven day operations across two shifts, including remote access for approved users Define, manage, and test an IT Disaster Recovery Plan, including appropriate redundancy and backups Identify, hire, and manage IT staff Define, implement, and manage solutions for seamless telecommunications, facility access control, and surveillance cameras Requirements: 15 years experience managing information technology networks including network administration and system administration in Windows Server and Linux environments 10 years experience with network security, including firewalls, wireless access, segregated subnets and VLANs Bachelor's degree in Information Systems or Computer Science is preferred Excellent communication skills Avo Photonics offers competitive salaries and a comprehensive benefits package. Apply today! Avo Photonics is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee of Avo Photonics by any method without a valid written contract in place with Avo Photonics will be deemed the sole property of Avo Photonics. No fee will be paid in the event the candidate is hired by Avo Photonics as a result of the referral or through any other means.

IT Support Technician (Tier 1 Service Desk) Compensation Range: $24 - $28 per hour | Commensurate with experience Travel: Occasional field travel throughout Greater Philadelphia (PA) The IT Support Technician delivers frontline technical assistance across hardware, software, and end-user systems. The role centers on responsive customer support, accurate issue tracking, and ensuring incidents are resolved promptly or routed to the appropriate next-level team. Responsibilities Act as the initial contact for incoming technical support requests. Troubleshoot and resolve Level 1 issues involving desktops, laptops, peripherals, and core applications. Hand off more advanced or specialized issues to Tier 2/engineering teams when required. Document incidents thoroughly, maintain ticket accuracy, and monitor items through closure. Provide support to users both remotely and onsite, depending on need. Oversee the Level 1 support queue to ensure timely acknowledgment and follow-through. Maintain a customer-focused, solution-driven support experience. Identify recurring problems and suggest improvements to workflows or documentation. Stay current on supported systems, devices, and operating environments. Qualifications 1+ year of experience in help desk, desktop support, or similar IT function (healthcare environment helpful). Strong communication and customer service skills. Practical troubleshooting knowledge across hardware, Microsoft products, and operating systems. Basic understanding of TCP/IP networking concepts. Experience supporting printers, endpoint devices, and telephony equipment. Detail-oriented with the ability to follow established support protocols. Familiarity with ITIL practices (incident, problem, change) is beneficial. Must have a valid driver's license and personal vehicle for occasional field travel. Education Bachelor's degree preferred Associate's degree required Certifications (Preferred) CompTIA A+ CompTIA Network+ CompTIA Security+

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. *********** The Corporate Information Services Department is seeking a dynamic and talented Application Analyst II - Training Content Developer. The Application Analyst II - Training Content Developer provides training content development services to all UHS operations to increase the effectiveness of UHS staff and management to ensure the delivery of superior quality healthcare services to all customers. Develops management and employee training initiatives with respect to both content and delivery methods for UHS facilities to achieve learning objectives. Assists with training initiatives and projects and provides ongoing support for assigned divisions and departments. Works in a collaborative environment with other learning professionals, subject matter experts (SMEs), and business leaders to analyze learning needs and develop interventions as required. This includes, but is not limited to, classroom and virtual delivery. Key Responsibilities include: Able to deliver training materials that meet the learning objectives for Workday technical skills and related business processes; plans, designs, and develops methods for the assessment and evaluation of learners. Develops training aids, manuals, help content, and other reusable materials to meet the pre-defined curricula, course outlines, and instructional methods. Can highlight when updates to curricula may be needed. Develops and maintains documentation (including Glossaries, FAQs and intuitive self-service within Workday for end users). Provides analytics around material/training usage and training effectiveness. Regularly assesses and analyzes training needs, identifies gaps and recommends solutions. Ensures that training materials are developed to facilitate a learning experience that is interactive and engaging (using a blend of live demonstrations, hands-on exercises, and eLearning modules). Consults with leadership to develop and deliver learning initiatives to improve employee performance. Position Requirements: Associate's degree required, Bachelor's degree preferred. 3-5 years of experience in training development, particularly in ERP system implementations, or comparable enterprise software training programs. Proven experience in creating and delivering training materials for large-scale systems, preferably Workday or similar ERP Cloud platforms via eLearning, classroom training, and virtual sessions. Experience with WalkMe, Maverick, and/or Workday Case Management (WD articles and the Workday Chatbot) is preferred. Working knowledge of adult learning methods and practices. Ability and experience to engage UHS sites/departments to identify and address the needs of learners working in our facilities. Experience with Learning Management Systems (LMS) and learning content development tools. Excellent interpersonal and communication skills. Has exposure to instructional design and curriculum development for designing, developing, and implementing training experiences (incorporating a blend of eLearning, classroom training, and virtual sessions) to engage learners. Ability to multi-task and prioritize workload in a fast-paced environment. Training: Related ERP (preferably Workday) or LMS/LCMS (preferably Healthstream) training / certifications. Travel Requirements: Up to 50% travel during 3 months leading up to go-live events, standard travel up to 25%. This opportunity provides the following: Challenging and rewarding work environment Growth and development opportunities within UHS and its subsidiaries Competitive Compensation Excellent Medical, Dental, Vision and Prescription Drug Plan 401k plan with company match Generous Paid Time Off

Employment Status & Hours (Base Year): Part-time (~0.5 FTE), 1,040 hours Rates (Base Year): Pay rate : 79.00 - $84.11/hour Senior advisor and engagement lead for Funds & Grants Management process design. Directs policy-to-procedure translation, internal control design, and quality of deliverables (manuals, SOPs, process maps), aligned to Client requirements. Key Responsibilities Lead discovery/design workshops; translate policy into SOPs, RACIs, controls, KPIs. Define operating model (governance, roles, approvals, segregation of duties). Approve documentation packages; enforce templates, taxonomy, version control. Advise on audit readiness and evidence management; support responses to findings. Partner with PM on scope, schedule, risks, and stakeholder engagement. Coordinate with Cyber/TPRM on questionnaires, evidence, and remediation. Minimum Requirements 8+ years in management/IT consulting with hands-on process design and documentation. Proven SOP writing and as-is/to-be mapping. Working knowledge of grants/funds concepts and internal controls. Executive-level facilitation/communication; strong MS 365 and process-mapping tools. Preferred Qualifications Public sector/transportation or other regulated enterprise experience. Familiarity with ERP/grants modules (SAP/Oracle/Workday) in advisory capacity. Exposure to NIST frameworks and vendor-risk practices. Certifications (Preferred) PMP or PRINCE2; Lean Six Sigma (Green/Black); CGMS, CIA, or CPA. Education Bachelor's in Business, Accounting, Public Administration, Information Systems, or related; Master's preferred.

Direct End Client: City of Philadelphia Job Title: Workday Product Director Duration: 12+ Months Contract Hours Per Week: 40 hours per week Interview Type: Webcam or In-Person Ceipal ID: COP_WORK423_MA Requirement ID: 423 The resource(s) covered under this SO will support the: The Office of Innovation and Technology is seeking a Workday Product Director to lead, manage, and grow the team responsible for the implementation, optimization, and continuous improvement of Workday across various modules. Position overview / Statement of Work This leadership role will oversee a team of 40 professionals working across Workday's Financial and Purchasing modules to drive operational excellence, improve efficiencies, and enhance system capabilities. The ideal candidate will have a background in Workday, combined with leadership experience in managing large, cross-functional teams within a complex organizational environment. This role requires a deep understanding of Workday's capabilities and best practices, as well as the ability to drive product strategy, manage cross-functional teams, and deliver impactful results that meet the needs of public sector stakeholders. The ideal candidate will have experience in a large public sector environment and will be passionate about enhancing Finance, Purchasing, and operations through cutting-edge technology.. Work activities: • Workday Financial Management Product Strategy & Roadmap Development: o Define and maintain the Workday product roadmap aligned with the strategic goals of the organization. o Collaborate with senior leaders, stakeholders, and department heads to prioritize and align Workday initiatives with broader organizational objectives. o Manage product lifecycle from concept to delivery, ensuring the solutions meet business needs, regulatory requirements, and user expectations. • Cross-Functional Team Collaboration: o Lead, mentor, and manage a team of 40 professionals across various functions, including functional experts, analysts, and system administrators, ensuring high performance, productivity, and engagement. o Serve as the primary liaison between business stakeholders and technical teams, translating business requirements into actionable system configurations and enhancements. o Provide strategic direction and thought leadership to team members across different Workday modules, ensuring alignment with organizational goals and priorities. o Develop and implement training programs to continuously enhance the team's technical expertise and leadership skills. o Provide guidance on Workday best practices and drive change management initiatives to ensure successful adoption of new features. • Project Management & Delivery: o Lead the execution of Workday implementation projects, upgrades, and system configurations, ensuring projects are delivered on time, within scope, and within budget. o Serve as the primary point of contact for stakeholders, ensuring transparent communication on project statuses, timelines, risks, and outcomes. o Identify and mitigate risks that could affect project timelines or quality, taking corrective action as needed. • Optimization & Continuous Improvement: o Work with business stakeholders and technical teams to evaluate system performance, monitor key metrics, and implement updates or new features that drive efficiency and effectiveness. o Lead the evaluation and deployment of new Workday features and functionality, ensuring continuous enhancement of the platform's capabilities. o Ensure the effective integration of Workday with other enterprise systems, managing dependencies and resolving challenges as needed. • Stakeholder Communication & Training: o Act as a subject matter expert (SME) for all Workday-related topics, direct training and support to end users across the organization. o Regularly communicate project status, outcomes, and improvements to both technical and non-technical stakeholders. o Ensure training materials are developed and maintained, including user documentation and user support resources, to support effective platform adoption. • Compliance & Security: o Ensure that Workday configurations and updates comply with all relevant regulatory requirements, data privacy laws, and internal policies. · Partner with the IT and security teams to maintain data integrity, security, and confidentiality within Workday, particularly for sensitive employee and financial data. Performs miscellaneous job-related duties as assigned. Skills/experience of the assigned staff: Required • In-depth knowledge of Workday Finance, Purchasing and other Workday modules, with experience in system configuration, deployment, and post-implementation support. • Strong understanding of public sector finance and purchasing processes, regulations, and compliance requirements. • Ability to lead cross-functional teams and work with senior leaders to drive product success. • Excellent project management, organizational, and time management skills with a focus on delivering high-quality results on time. • Strong analytical and problem-solving abilities with the capacity to make data-driven decisions. • Demonstrated experience leading Workday product strategy within a government agency, large municipality or similarly complex public-sector organization. • Experience working with Workday Studio, Workday Integration, Workday Reporting, and other technical components of the platform. Highly Desired/Preferred • Experience with other ERP (Enterprise Resource Planning) solutions • Strong communication and interpersonal skills, with the ability to influence and build relationships at all • organizational levels. • Self-motivated, detail-oriented, and able to manage multiple priorities • Customer-centric mindset with a commitment to delivering excellent service and value to the organization. • Adaptability and flexibility to respond to changing business needs and priorities. • Bachelor's degree in Business Administration, Information Technology, Finance, or a related field; advanced degrees or certifications (e.g., MBA, Workday Certification). • Minimum of 10+ years of experience in financial systems management with significant experience in system configuration, integration, and optimization and with at least 5+ years in a leadership role managing large, cross-functional teams preferably in a large governmental environment. • Proven experience in managing large-scale Workday implementations, system optimizations, and driving the development of strategic product roadmaps. • Knowledge of data privacy laws and regulations specific to public sector operations. V Group Inc. is a NJ based IT Services and Products Company with its business strategically categorized in various Business Units including Public Sector, Enterprise Solutions, Professional Services, Ecommerce, Projects, and Products. Within Public Sector business unit, we cater IT Professional Services to Federal, State and Local. We have multiple awards/ contracts with 30+ states, including but not limited to NY, CA, FL, GA, MD, MI, NC, OH, OR, CO, CT, TN, PA, TX, VA, NM, VT, and WA. If you are considering applying for a position with V Group, or in partnering with us on a position, please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant. Please share my contact information with others working in Information Technology. 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Systems Engineer (MSP) - Senior Escalation + Projects 📍 Oreland, PA (hybrid) 💰 $80,000 - $105,000 🖥️ MSP Experience Required Are you a senior-level MSP engineer who loves solving complex issues, leading projects, and being the technical go-to? Join a fast-growing IT services firm where you'll drive infrastructure + cloud deployments, handle advanced escalations, and build long-term client relationships. This role blends hands-on engineering, project delivery, and light technical account management - ideal for a tech who wants ownership, client visibility, and growth. What You'll Do Serve as the top technical escalation point for complex issues Lead infrastructure, cloud, and security projects end-to-end Support and configure Microsoft 365, Azure AD, Windows Server, Intune Manage VMware/Hyper-V and networking (firewalls, VLANs, VPNs, routing) Oversee and harden backup, DR & EDR/security platforms Mentor junior engineers & help elevate the tech stack and processes Work closely with leadership, clients, and internal engineering teams What You Bring 3+ years in an MSP supporting multiple clients (must-have) Microsoft 365 / Azure / AD / Intune Windows Server 2016-2025 VMware / Hyper-V Networking + firewalls Datto / Veeam / similar Benefits Bi Annual Bonuses Medical, dental, vision 401(k) PTO + holidays Certification support & growth opportunities Work in a tight-knit team where your voice matters

All Star Healthcare Solutions is seeking a GI physician for locums coverage in Pennsylvania. Job details include: October 27-31 All general GI procedures EMR: Epic Must be Board Certified/Board Eligible PA license All Star Healthcare Solutions benefits Competitive pay Malpractice coverage Full-service agency Paid and coordinated travel services 24/7 professional and reliable service Dedicated, specialty-specific consultants Member of NALTO Job ID

Join the team that makes every Chase Card campaign shine! As a Business UAT Analyst, you'll be the quality champion behind the scenes, ensuring our marketing messages wow customers-whether they land in a mailbox or pop up online. As the Business UAT Analyst I - Campaign Testing within the Card marketing validation team, you will be responsible for developing and maintaining test scenarios, test plans, and test cases used for testing. You will collaborate with Card Marketing, Marketing Channel Execution, and Card Legal, Compliance, and Controls teams to ensure marketing materials are accurate, compliant, and functional. Your role will involve creating testing strategies, preparing test cases, conducting testing, and reviewing results for final campaign manager sign-off. You will interact with campaign management, project management, and development teams to develop a strong understanding of the project/campaign and testing objectives. Job responsibilities Interact with campaign management, project management and development teams to develop a strong understanding of the project/campaign and testing objectives. Develop and lead the test strategy/effort and generate scripts to perform testing cycles both manual and using automation. Review campaign requirements, specifications, user documentation, help files, and other project documentation - job aids/procedures to assure quality of the test suites to be developed. Collaborate with appropriate business and technology leads to determine the acceptable range for test results and performance. Ensure proper version control and configuration management of all test objects developed and test environments used. Create and maintain the job aids & procedures associated with the testing standards and used by Card marketing validation team. Support production deployment of campaigns and perform validation testing during the off-hours/weekend release windows. Identify process gaps and streamline processes to improve efficiency. Required qualifications, capabilities, and skills Possess Bilingual Spanish capabilities Minimum 4 years of experience in E2E campaign testing across emails, Direct mail, microsites with strong collaboration, project management skills Experience in campaign processes and ability to understand various channels of communications to customers with strong attention to detail and problem solving skills. Experience in execution of automated test suites with hands - on experience in both waterfall and Agile SDLC models Knowledge and experience on JIRA tool with data extraction and data driven insights for process efficiencies Proven ability to manage and prioritize multiple, diverse projects simultaneously. Excellent verbal and written communication skills to co-ordinate effectively with partners, project & testing teams and bridge the communication gaps. Excellent problem solving, interpersonal communication , project and time management skills while being extremely detail oriented

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Key Responsibilities To ensure that Global File Sharing services are delivered in accordance with agreed standards and quality as defined within Service Level Agreements (SLA) and Operational Level Agreements (OLA). Engage and consult with customers on migration and standardization strategies for content in existing file shares Align Client business needs with Global File Sharing services. Formulate, agree and maintain service level management processes for internal or externally delivered services. Analyze and review actual service performance and achievement to the service owner and governance boards. Enable and champions an IT service culture Develop and maintain management processes and controls to ensure quality is maintained to meet business objectives Champion and promote service improvements to continually improve quality and customer satisfaction. Maintain day to day responsibility for the ownership and resolution (including any referral or escalation as may be necessary) of significant service issues. Create, maintain and communicate Global File Sharing Service descriptions. Ensure appropriate OLA/SLA measures are in place to support any new services. Minimum Level of Job-Related Experience required Strong experience in File Share management, Windows Server Management, Storage Technologies (especially NetAPP NAS appliances), and both CIFS share and NTFS Folder permissions management Exposure to NETIQ DRA advantageous Exposure to Varonis Datadvantage advantageous Background in both projects and service management Experience of operating in either an above country, or a global service environment. Experience of service delivery and support organization management, including the development of support processes & procedures. Broad knowledge of the IT quality standards, support and infrastructure environment and of business processes and information technology solutions. Previous experience of managing IT services Pharmaceutical industry experience preferred ITIL and Six/Lean Sigma certification desired Other Job-Related Skills/Background Ability to challenge the status quo and manage change across a wide range of senior stakeholders Understanding of Global File Sharing technologies and how they can be fully leveraged by end users to improve productivity. Strong negotiation and influencing skills. Ability to build relationship quickly and engage stakeholders to ensure buy-in. Proactive problem resolution skills; able to identify issues before they become significant problems and propose solutions. Able to develop and maintain documentation, including service models, support procedures and transition plans disciplined and logical work style. Good written and verbal communication skills. Able to deliver objectives on time and within budget, supporting other members of the team, reporting progress to the Service Owner. Additional Information If you are interested, please contact: Shobha Mishra ************ shobha.mishra ATartechinfo.com

Join the team that makes every Chase Card campaign shine! As a Business UAT Analyst, you'll be the quality champion behind the scenes, ensuring our marketing messages wow customers-whether they land in a mailbox or pop up online. As the Business UAT Analyst I - Campaign Testing within the Card marketing validation team, you will be responsible for developing and maintaining test scenarios, test plans, and test cases used for testing. You will collaborate with Card Marketing, Marketing Channel Execution, and Card Legal, Compliance, and Controls teams to ensure marketing materials are accurate, compliant, and functional. Your role will involve creating testing strategies, preparing test cases, conducting testing, and reviewing results for final campaign manager sign-off. You will interact with campaign management, project management, and development teams to develop a strong understanding of the project/campaign and testing objectives. **Job responsibilities** + Interact with campaign management, project management and development teams to develop a strong understanding of the project/campaign and testing objectives. + Develop and lead the test strategy/effort and generate scripts to perform testing cycles both manual and using automation. + Review campaign requirements, specifications, user documentation, help files, and other project documentation - job aids/procedures to assure quality of the test suites to be developed. + Collaborate with appropriate business and technology leads to determine the acceptable range for test results and performance. + Ensure proper version control and configuration management of all test objects developed and test environments used. + Create and maintain the job aids & procedures associated with the testing standards and used by Card marketing validation team. + Support production deployment of campaigns and perform validation testing during the off-hours/weekend release windows. + Identify process gaps and streamline processes to improve efficiency. **Required qualifications, capabilities, and skills** + Possess Bilingual Spanish capabilities + Minimum 4 years of experience in E2E campaign testing across emails, Direct mail, microsites with strong collaboration, project management skills + Experience in campaign processes and ability to understand various channels of communications to customers with strong attention to detail and problem solving skills. + Experience in execution of automated test suites with hands - on experience in both waterfall and Agile SDLC models + Knowledge and experience on JIRA tool with data extraction and data driven insights for process efficiencies + Proven ability to manage and prioritize multiple, diverse projects simultaneously. + Excellent verbal and written communication skills to co-ordinate effectively with partners, project & testing teams and bridge the communication gaps. + Excellent problem solving, interpersonal communication , project and time management skills while being extremely detail oriented Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

Nemours is seeking an Imaging Informatics Analyst (Cardiology), Full-Time, to join our Nemours Children's Heath team in Wilmington, Delaware. Position requires on site presence at Nemours Children's Hospital, Delaware for the first 90 days followed by ongoing 2-3 days per week depending on customer needs. This position is responsible for providing direct support to end users in the efficient and accurate utilization of the IS Imaging Informatics applications and the electronic medical record as it relates to imaging. Analysts participate in building, testing and validating new functionality and engaging in custom configuration activities. Analysts perform in-depth analysis of workflows, data collection, report details and other technical issues associated with the use of clinical applications. The Analyst must have the ability to recognize opportunities for process improvement and optimization activities designed to create more knowledgeable end users. Collaborates with senior management to plan, implement and evaluate the effectiveness of systems and services. Identifies and coordinates system updates, changes and enhancements to support clinical information and meet business needs, while maintaining system and data integrity. Facilitate the installation and implementation of hardware equipment between IT, patient care, and business process teams. Prepares charts and diagrams to assist in problem analysis and submits recommendations for solutions. Manages and co-ordinates team tasks. Facilitate the maintenance of issue lists, documentation, meeting minutes, agendas, and weekly status reports to appropriate Leadership. Achieve and maintain application specific certification in accordance with vendor requirements. Provide site specific, on call support and first line support to end users with the goal of enhancing and elevating proficiency in the use of the IS imaging informatics applications and the electronic medical record as it relates to imaging. Conduct clinical workflow analysis and assess need for workflow redesign and process improvement. Assist in configuring imaging applications to meet the requirements of Radiology as well as other clinical departments utilizing imaging application, while maintaining and promoting enterprise standards. Provide support of the Teleradiology program including project scoping, implementation, and daily management of issues, updates and enhancements. Participate in the evaluation, testing and validation of new release and upgrade functionality. Develop project management skills and utilize project management methodology in daily work to ensure achievement of project goals. May lead projects impacting multiple teams. Facilitate change and employ change management methods in advancing innovation, technology and decision support. Respond to assigned Service Now tickets within the defined timeframes. Job Requirements Preferred Bachelor's Degree or an Associate's Degree with equivalent experience required. Minimum of three (3) to five (5) years experience required. Strong software and application knowledge. Prior clinical and electronic medical record experience preferred. Applications specific certifications as required. Certified Imaging Informatics Professional (CIIP) preferred. Project Management experience preferred. #LI-EP1

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. *********** The Corporate Information Services Department is seeking a dynamic and talented Application Analyst II - Enterprise Resource Planning (ERP) Training. The Application Analyst II - ERP Training provides learning and development services to UHS Corporate, Acute Care and Behavioral Health facilities to increase the effectiveness of clinical and technical staff and ensure the delivery of quality healthcare services to our patients. Works with the ERP Teams and subject matter experts (SMEs) to create engaging educational materials to ensure proper use of the ERP and other business applications. Participates in new training initiatives and provides ongoing support for existing applications. Works in a collaborative environment with facility staff, providers, SMEs, technical experts, and business leaders to deliver training that is accurate and complete. Analyzes learning needs and develops interventions and/or delivers education as required. Training includes but is not limited to classroom and virtual delivery. Key Responsibilities include: Support Production of Training Materials: Develops curriculum for new hire and ongoing training. This includes manuals, job aids, tip sheets, webinars, computer-based training modules and other materials as requested. Updates training curriculum based on system/business needs and communicates changes to all affected parties. Uses proper business writing skills to effectively communicate concepts in a concise, easy to read, and understandable manner. Adheres to appropriate adult learning principles. Performs quality review of new or updated training materials. Establishes and maintains regular communications with education team. Conducts Training: Tracks registration/attendance and grades classes in LMS system. Works with facility staff to ensure classroom is ready for training, training materials present, equipment available and functioning, etc. Conducts classroom, virtual, group, or one on one training as dependent on specific learning requirements. Training System Maintenance & Support: Participates in preparing the training systems for classes as needed. Performs testing and maintenance of the training systems. Adheres to UHS Service Level and Change Management Policies. Demonstrates analytical problem solving to research and resolve Customer Service tickets pertaining to training. Provide post-training support to users, answering questions, providing troubleshooting assistance, and ensuring continued engagement with the new system Administration and Oversight: Maintains Service Excellence principles. Prepares and submits status reports to supervisor as required. Properly documents updates to training materials and file appropriately. Keeps management well informed of activities, needs, problems. Updates project plans in online Project Management system. Monitors and updates service requests in the UHS and Cerner ticket tracking systems. Other Training-Related Assignments: Attends classes to assist other trainers as needed. Collaborates with project managers on special training projects. Keeps current on relevant system updates, clinical workflow changes, and release notes. Position Requirements: This position requires an associate or bachelor's degree preferably in Business, Liberal Arts, or Education. 3-5 years of experience delivering training via various methods (eLearning, classroom, webinar) is required. Ability to assemble training material that is professional, concise, and easily understandable by the intended audience. Some knowledge of hospital environments preferred. Solid planning, time management and organizational skills Excellent written and verbal communication skills. Strong English grammar skills required. Requires strong interpersonal and presentation skills. Experience in developing educational curriculum and documentation to deliver an interactive and engaging training strategy, using a blend of live demonstrations, hands-on exercises, and eLearning modules. Experience using ERP products (1+ years), Workday ERP preferred. Demonstrates customer-oriented service excellence principles, as outlined in UHS Corporate standards. Proficient in Microsoft Excel, Word, PowerPoint and Outlook Able to quickly learn new software and business processes. Experience using collaborative tools like Google Docs and SharePoint. Travel Requirements: Up to 50% travel during 3 months leading up to go-live events, standard travel up to 25%. This opportunity provides the following: Challenging and rewarding work environment Growth and development opportunities within UHS and its subsidiaries Competitive Compensation Excellent Medical, Dental, Vision and Prescription Drug Plan 401k plan with company match Generous Paid Time Off *UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc. UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: ************************* or **************.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Key Responsibilities To ensure that Global File Sharing services are delivered in accordance with agreed standards and quality as defined within Service Level Agreements (SLA) and Operational Level Agreements (OLA). Engage and consult with customers on migration and standardization strategies for content in existing file shares Align Client business needs with Global File Sharing services. Formulate, agree and maintain service level management processes for internal or externally delivered services. Analyze and review actual service performance and achievement to the service owner and governance boards. Enable and champions an IT service culture Develop and maintain management processes and controls to ensure quality is maintained to meet business objectives Champion and promote service improvements to continually improve quality and customer satisfaction. Maintain day to day responsibility for the ownership and resolution (including any referral or escalation as may be necessary) of significant service issues. Create, maintain and communicate Global File Sharing Service descriptions. Ensure appropriate OLA/SLA measures are in place to support any new services. Minimum Level of Job-Related Experience required Strong experience in File Share management, Windows Server Management, Storage Technologies (especially NetAPP NAS appliances), and both CIFS share and NTFS Folder permissions management Exposure to NETIQ DRA advantageous Exposure to Varonis Datadvantage advantageous Background in both projects and service management Experience of operating in either an above country, or a global service environment. Experience of service delivery and support organization management, including the development of support processes & procedures. Broad knowledge of the IT quality standards, support and infrastructure environment and of business processes and information technology solutions. Previous experience of managing IT services Pharmaceutical industry experience preferred ITIL and Six/Lean Sigma certification desired Other Job-Related Skills/Background Ability to challenge the status quo and manage change across a wide range of senior stakeholders Understanding of Global File Sharing technologies and how they can be fully leveraged by end users to improve productivity. Strong negotiation and influencing skills. Ability to build relationship quickly and engage stakeholders to ensure buy-in. Proactive problem resolution skills; able to identify issues before they become significant problems and propose solutions. Able to develop and maintain documentation, including service models, support procedures and transition plans disciplined and logical work style. Good written and verbal communication skills. Able to deliver objectives on time and within budget, supporting other members of the team, reporting progress to the Service Owner. Additional Information If you are interested, please contact: Shobha Mishra ************ shobha.mishra ATartechinfo.com

Join the team that makes every Chase Card campaign shine! As a Business UAT Analyst, you'll be the quality champion behind the scenes, ensuring our marketing messages wow customers-whether they land in a mailbox or pop up online. As the Business UAT Analyst I - Campaign Testing within the Card marketing validation team, you will be responsible for developing and maintaining test scenarios, test plans, and test cases used for testing. You will collaborate with Card Marketing, Marketing Channel Execution, and Card Legal, Compliance, and Controls teams to ensure marketing materials are accurate, compliant, and functional. Your role will involve creating testing strategies, preparing test cases, conducting testing, and reviewing results for final campaign manager sign-off. You will interact with campaign management, project management, and development teams to develop a strong understanding of the project/campaign and testing objectives. Job responsibilities Interact with campaign management, project management and development teams to develop a strong understanding of the project/campaign and testing objectives. Develop and lead the test strategy/effort and generate scripts to perform testing cycles both manual and using automation. Review campaign requirements, specifications, user documentation, help files, and other project documentation - job aids/procedures to assure quality of the test suites to be developed. Collaborate with appropriate business and technology leads to determine the acceptable range for test results and performance. Ensure proper version control and configuration management of all test objects developed and test environments used. Create and maintain the job aids & procedures associated with the testing standards and used by Card marketing validation team. Support production deployment of campaigns and perform validation testing during the off-hours/weekend release windows. Identify process gaps and streamline processes to improve efficiency. Required qualifications, capabilities, and skills Possess Bilingual Spanish capabilities Minimum 4 years of experience in E2E campaign testing across emails, Direct mail, microsites with strong collaboration, project management skills Experience in campaign processes and ability to understand various channels of communications to customers with strong attention to detail and problem solving skills. Experience in execution of automated test suites with hands - on experience in both waterfall and Agile SDLC models Knowledge and experience on JIRA tool with data extraction and data driven insights for process efficiencies Proven ability to manage and prioritize multiple, diverse projects simultaneously. Excellent verbal and written communication skills to co-ordinate effectively with partners, project & testing teams and bridge the communication gaps. Excellent problem solving, interpersonal communication , project and time management skills while being extremely detail oriented

JobID: 210683645 JobSchedule: Full time JobShift: : Join the team that makes every Chase Card campaign shine! As a Business UAT Analyst, you'll be the quality champion behind the scenes, ensuring our marketing messages wow customers-whether they land in a mailbox or pop up online. As the Business UAT Analyst I - Campaign Testing within the Card marketing validation team, you will be responsible for developing and maintaining test scenarios, test plans, and test cases used for testing. You will collaborate with Card Marketing, Marketing Channel Execution, and Card Legal, Compliance, and Controls teams to ensure marketing materials are accurate, compliant, and functional. Your role will involve creating testing strategies, preparing test cases, conducting testing, and reviewing results for final campaign manager sign-off. You will interact with campaign management, project management, and development teams to develop a strong understanding of the project/campaign and testing objectives. Job responsibilities * Interact with campaign management, project management and development teams to develop a strong understanding of the project/campaign and testing objectives. * Develop and lead the test strategy/effort and generate scripts to perform testing cycles both manual and using automation. * Review campaign requirements, specifications, user documentation, help files, and other project documentation - job aids/procedures to assure quality of the test suites to be developed. * Collaborate with appropriate business and technology leads to determine the acceptable range for test results and performance. * Ensure proper version control and configuration management of all test objects developed and test environments used. * Create and maintain the job aids & procedures associated with the testing standards and used by Card marketing validation team. * Support production deployment of campaigns and perform validation testing during the off-hours/weekend release windows. * Identify process gaps and streamline processes to improve efficiency. Required qualifications, capabilities, and skills * Possess Bilingual Spanish capabilities * Minimum 4 years of experience in E2E campaign testing across emails, Direct mail, microsites with strong collaboration, project management skills * Experience in campaign processes and ability to understand various channels of communications to customers with strong attention to detail and problem solving skills. * Experience in execution of automated test suites with hands - on experience in both waterfall and Agile SDLC models * Knowledge and experience on JIRA tool with data extraction and data driven insights for process efficiencies * Proven ability to manage and prioritize multiple, diverse projects simultaneously. * Excellent verbal and written communication skills to co-ordinate effectively with partners, project & testing teams and bridge the communication gaps. * Excellent problem solving, interpersonal communication , project and time management skills while being extremely detail oriented