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  • Information Technology Desktop Support

    Allstem Connections

    Information technology analyst job in North Canton, OH

    AllSTEM Connections is actively recruiting on behalf of one of our valued clients-a leading organization known for innovation and excellence in the digital product space. We are excited to share this opportunity with professionals who are passionate about design systems, user experience, and collaborative product development. If the role aligns with your background and career goals, we encourage you to apply and take the next step toward joining a dynamic and forward-thinking team. Position Title - IT Desktop Support Hourly Pay Rate (w2 Role) - USD 25.00 /hr Contract for 6 months - 1 year contract Onsite Location - North Canton, OH 44720 Job Summary Job Qualifications Required Professional education in Computer Science, Information Technology, or a related field Minimum of 3 years' experience in an IT support role Experience supporting and evaluating multi‑vendor technology solutions Background working within multi‑disciplinary teams in complex project environments Experience interacting with a wide range of stakeholders, including senior executives Strong written and verbal communication skills High attention to detail Proficiency in supporting Windows operating systems, including corporate image installation and maintenance Experience with M365 administration and troubleshooting (Outlook, Teams, Word, Excel, BitLocker, etc.) Ability to maintain a high level of professionalism at all times Solid understanding of Exchange, Unified Communications, Active Directory, SCCM, Windows, Microsoft Intune, Autopilot, MS Office, web applications, and emerging technologies Preferred Professional appearance and positive, team‑oriented attitude Ability to communicate comfortably with individuals at all organizational levels Strong interpersonal and organizational skills Demonstrated sense of urgency and responsiveness Responsibilities Provide PC and mobile device support across the corporate headquarters and surrounding campus Perform inventory management for IT‑related assets across the North America region Manage day‑to‑day Level 1 and Level 2 IT requests, including walk‑ups and remote support Use the IT ticketing system to ensure service levels are consistently met Support global Level 3 IT teams with on‑site hands/eyes assistance as needed Deliver white‑glove support to senior leadership Perform hardware support for printers, workstations, mobile devices, and collaboration room equipment Maintain accurate records using an IT asset management system Coordinate with local IT procurement teams when required Participate in IT initiatives and projects Maintain and update documentation repositories
    $32k-54k yearly est. 5d ago
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  • IT Enterprise Content Management Analyst

    The Timken Company 4.6company rating

    Information technology analyst job in North Canton, OH

    What Timken makes possible begins with you. Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next. A career at Timken means you can have an immediate impact doing Work That Matters to the world- improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion. The purpose of this analyst position is to administer, develop/configure and supports systems in the enterprise content management space including Hyland's OnBase Enterprise Content Management (ECM) system and SharePoint on premise and online environments, as well as other systems and web properties as needed. This position engages business and IT requestors to gather requirements, plan, design, develop/configure, test, and implement changes in Timken's Content Management solutions. This position is responsible for administration and operational support, including platform and system incident/problem resolution, service and change request processing to keep systems running at optimal performance for our business customers. Responsibilities: Responsible for requirements gathering, solution analysis, designing, developing, testing, implementing, and modifying Electronic Content Management (ECM) solutions. Provide content and data management through the lifecycle including management of metadata, user access and security policies. Design and implement reports, dashboards, unity forms, workflows to improve efficiency and productivity of the business. Provide technical support for integration needs to other systems as well as platform upgrades within the ECM environments. Provide technical support, including troubleshooting issues via debugging, research, and investigation techniques. Create technical documentation leveraging best practices and procedures to enable ongoing sustainability of all solutions. Provide information and training to customers, team members, and other stakeholders to enable end us-er adoption as well as ongoing operational success. Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Business (or Management), or related discipline with 1-3 years of related experience. Strong Project Management skills include experience with organizing, planning, and executing large-scale enterprise projects. Detail oriented, strong listening skills and excellent verbal and written communications skills. Expert teamwork and interpersonal skills, particularly in a global team setting. Strong analytical, problem solving and technical skills. Good working knowledge of Electronic Enterprise Content Management best practices. Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence. Experience with Management and Configuration of ECM solutions (Hyland OnBase, MS SharePoint), which includes tasks like system administration, workflow development and integration into other applications. In depth knowledge of Hyland OnBase software and its various modules (Workview, Workflow, Unity Client, E-form). Familiarity with SAP recommended (Archive Link). Experience in development with SharePoint, Web parts, master pages, HTML/CSS, integration with other business applications. Experience in workflow and forms creation using SharePoint Designer, Visual Studio, Power Apps and Power Automate, PowerShell scripting. Experience troubleshooting issues and providing customer support for service requests related to the supported ECM environments (OnBase, SharePoint, etc.). Oversee security access and ensure compliance with security policies and regulatory requirements. All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.
    $90k-118k yearly est. 19d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology analyst job in Youngstown, OH

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $73k-103k yearly est. 27d ago
  • IT Manager- Systems and Infrastructure

    Alpha Technologies Services LLC 4.1company rating

    Information technology analyst job in Hudson, OH

    About Alpha & Indicor Alpha Technologies is a global leader in designing, manufacturing, servicing, and supporting precision rubber and polymer laboratory instrumentation, as well as data acquisition and analysis software systems. Our advanced rheology test equipment is trusted across industries, including automotive, aerospace, medical, and safety, ensuring the highest standards of quality and performance. Alpha is part of Indicorâ„¢. Alpha's commitment to excellence is reinforced by our ISO 9001 and ISO 17025 certifications, ensuring precision, reliability, and innovation in everything we do. Alpha has approximately 170 employees in over 15 countries, operating sales and manufacturing locations in over 7 countries. Indicorâ„¢ is a global, diversified industrial solutions company providing specialized, mission-critical products for industrial manufacturers, and a global portfolio of proven, best-in-class technology companies. The Indicor family of companies boasts decades of experience producing dependable, highly engineered solutions, delivering performance and value across a wide spectrum of industries. Summary The IT Manager - Systems and Infrastructure is a hands-on leadership role responsible for ensuring the stability, security, and performance of Alpha's technology environment. This role oversees IT operations, cloud and on-premises infrastructure, and enterprise systems supporting business operations, including ERP, CRM, and BI platforms. The manager will lead a small team (2 direct reports) and collaborate closely with Alpha Technologies' leadership team and Indicor's Cybersecurity Manager/team to ensure compliance with corporate security standards. This individual will combine technical expertise with leadership and vendor management skills to ensure seamless IT service delivery and the continuous improvement of Alpha's technology landscape. Primary Responsibilities Strategic IT Leadership Team and Operational Leadership: Lead and mentor the IT team, ensuring efficient IT operations and effective end-user support. Set priorities, manage workloads, and foster a culture of accountability and continuous improvement. This includes setting KPI's for the hardware and software support teams. Operational Partnership with Alpha's Leadership team: Act as a key operational partner with business leaders to understand IT challenges and operational needs. Deliver tailored IT solutions that enable business productivity and align with Alpha & Indicor's enterprise standards. Infrastructure and Cloud Oversight: Take a hands-on role in overseeing infrastructure across Azure cloud and on-premises systems. Ensure reliability, scalability, and cost optimization of Azure environments, Microsoft 365, Entra ID, Intune, and related collaboration platforms. Digital Transformation and Modernization: Guide modernization initiatives, including migration of current and legacy systems to on-prem and cloud platforms and integration of ERP, CRM, and BI systems. Promote interoperability and efficient data sharing across the enterprise. Modernize IT ticket system for (potentially to NinjaOne) for proper Enterprise tracking of metrics to key KPI's. Coordination of Cybersecurity: Collaborate closely with Indicor's Cybersecurity Manager to ensure secure configurations, endpoint protection, and compliance with security frameworks. Support the implementation of identity management, access controls, and data protection measures. Mergers & Acquisitions: Partner with leadership team to develop appropriate IT strategy for newly acquired businesses. Vendor and Contract Management Strategic Vendor Negotiations and Relationships: Take part in negotiations with technology vendors and service providers to secure advantageous pricing, contracts, and service terms. Maintain strong vendor relationships to ensure long-term value and reliability. Service Delivery Oversight: Coordinate managed service providers and delivery partners to ensure consistent service quality and alignment with operational standards. Oversee performance of external partners, delivering infrastructure as a service, M365, and Azure environments and business system services. Performance and SLA Compliance: Monitor vendor performance and adherence to service level agreements (SLAs). Conduct regular reviews and enforce corrective actions where necessary to maintain operational excellence. Collaborative Project Management: Partner with internal stakeholders and external teams to lead IT initiatives from planning through execution. Ensure projects are delivered on time, within budget, and aligned with business and security objectives. Expanded Responsibilities Cloud Infrastructure and SaaS Services Optimization Lead the management and optimization of Azure environments, focusing on cost control, performance, and scalability. Advise leadership and business partners on architecture design and service models (IaaS, PaaS, SaaS) best suited for enterprise and business unit workloads. Drive modernization and automation of infrastructure management through PowerShell scripting, monitoring, and analytics. Business Systems Integration and Management Take part in the selection, deployment, and integration of ERP, CRM, and BI systems, ensuring these platforms meet business requirements and support efficient operations. Ensure network equipment such as switches, firewalls, and VPNs are configured optimally, maintained, and monitored for performance and security. Work in partnership with the cybersecurity department to implement secure system configurations, patch management, and Identity & Access Management (IAM). Identify and partner with key vendors for acquisition of hardware, software and professional services. BU Peer Engagement and Communication Develop and maintain strong relationships with BU & Indicor IT peers. Promote transparency and alignment between IT operations and organizational goals. Capability Building and Knowledge Sharing Develop the technical skills and capabilities of IT team members through mentorship, cross-training, and professional development. Promote the sharing of best practices and standard operating procedures across the IT organization. Build, add and maintain IT and Information Security Policies & Procedures. Mentor & Coach Alpha IT Staff Develop and mentor Alpha's Hardware/Software Support IT Specialist and Alpha's Application & Data Specialist Qualifications Professional Experience 10+ years of progressive IT infrastructure and service delivery experience, including 3+ years in a managerial or supervisory capacity. Proven experience managing Azure cloud environments, Microsoft 365 tenancies, Entra ID, Single Sign-On (SSO) and Multi-Factor Authentication (MFA) technologies, and Intune environments. Demonstrated ability to manage cross-functional projects and external service providers. Strong background and hands on experience with IT operations, networking (firewalls, switches, VPNs), and IT Security Operations, change management, and incident management principles. Technical Expertise Deep understanding and hands on experience with Microsoft Azure architectures, VMWare ESXi environments, Veeam storage systems, and Cisco/Extreem networking. Advanced proficiency in Microsoft 365 administration, including Exchange, Teams, SharePoint, and Intune. Power BI experience (preferred). Knowledge of enterprise system architecture and data integration across business platforms. Experience with PowerShell scripting and process automation. Familiarity with Mimecast, NinjaOne, and endpoint management systems. Infor Syteline (ERP) experience (preferred) Lead IT and SecOps Compliance Activities such as vendor, customer, internal audits and remediation efforts. Leadership and Interpersonal Skills Strong leadership and team development skills with the ability to inspire and motivate technical professionals. Analytical and problem-solving abilities, capable of making data-driven decisions under pressure. Excellent communication skills, with the proficiency to articulate complex technical information to non-technical audiences. Analytical and strategic thinker with the ability to manage competing priorities in a dynamic environment. Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Occasionally standing, walking, bending, or reaching. Must be able to lift up to 45 pounds at times. Ability to see, hear, and communicate effectively. This job description is not intended to cover all duties. Responsibilities may shift at any time with or without notice. Travel As required but not expected to exceed 15% Degree(s) Bachelor's Degree (required). BS in Information Technology, Computer Science, Information Systems, Computer Engineering or Network Engineering (preferred) Certifications (desirable but not essential) Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft 365 Certified: Administrator Expert (MS-102) ITIL Foundation Certification CompTIA Network+ CCNA, RHCSA, LINUX+, Server+ VMware Certified Professional - Data Center Virtualization
    $114k-160k yearly est. 22d ago
  • IT Services Manager

    Spirol Shim Division 4.1company rating

    Information technology analyst job in Stow, OH

    Do you want to make a difference every day? Would you like to work for a global manufacturer with a world-class approach to people, process and product? Then make SPIROL your new home and career! At SPIROL, we work with our customers to help them succeed. From automobiles, to hand and power tools, to aerospace and green energy, SPIROL provides the engineered metal fasteners that literally hold the world together. We are looking for an experienced IT Service Manager who values exceptional service and responsiveness to join our team. This role is 100% on site. As the IT Service Manager for SPIROL you will: Be responsible for the global delivery of IT services, providing the complete tools for the organization within the infrastructure set for global employees to perform effectively and efficiently. Manage all aspects of day-to-day IT infrastructure operations, documenting and managing internal and third-party vendor escalations. Configure and manage software related to server and network infrastructures, managing operating systems and providing technical support for software development and utility applications/platform technologies used by the applications team. Manage, maintain and drive improvements in the service desk software platform to ensure highly responsive and efficient IT request capture and processing. Define and implement continuous improvement initiatives within cybersecurity program standards, revising and updating policies in accordance with emerging industry standards. The successful candidate should have: Bachelor's Degree in Information Technology or Computer Science. 8-10 years of progressive experience in an IT function, with 3-5 years in a management role. Relevant professional certifications, such as ITSM, ITIL, COBIT 5, CompTIA, CAPM, and/or commensurate work experience working in a controlled IT environment. Demonstrated independence and leadership in building out IT activities and documenting associated procedures supporting IT policy. Experience managing helpdesk functions, network engineering, and/or other IT professionals. WHY SPIROL: Competitive Compensation Structure Health/Dental/Vision/Life Insurance Disability Insurance 401(k) with Company Matching ESOP Pension Pet Insurance Paid time off Employee Referral Bonus Program Education Assistance Program Employee Assistance Program Careers Video Link: ******************************************* SPIROL an equal opportunity employer. SPIROL does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
    $102k-128k yearly est. 60d+ ago
  • Think you can sell? Prove it!

    Leaffilter Columbus

    Information technology analyst job in Fernway, PA

    We are looking to hire 1-2 hard working individuals for our Western Pennsylvania Office. We currently have reps earning over $300k. We have plenty of pre-qualified leads . The right candidate can expect to have 2-4 leads daily. WHY Us? - We are the largest Direct to Consumer Home Project Sales Company in the WORLD! - More than 50k installs this past year! - We sell jobs with no money down and have plenty of affordable finance options. - Appointments take less than 2 hours, including paperwork. Jobs are installed as early as the same day you sell them. - Commissions are paid WEEKLY. - Average close rate: 55% --- WIN more than you lose. - Ask about being fast tracked into management. 95% of our managers nationwide were promoted from within. *Previous sales experience is preferred, but will train and coach the right individaul(s). *No door to door & no telemarketing required *No, you do not have to generate your own leads or demo family *10% bonus if you do want to generate your own sales! *Only need to commute to office 3x per month
    $35k-70k yearly est. 14d ago
  • Help Desk Analyst

    360 It Professionals 3.6company rating

    Information technology analyst job in Mercer, PA

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Short Description:Help Desk Analyst 2 (HDA2) - 3 to 5 years field experience Complete Description: Troubleshoot automation problems, performing systems administration, installing and maintaining computer and network related equipment and software, providing technical assistance to users, performing liaison duties, and managing automation related equipment and supplies. - Responsible for procurement and planning, user support, security, and training. - Work involves independent technical duties supporting organizational departments. - Configures PC's to meet DOC specifications by installing and maintaining computer and network related equipment and software. - Obtains approvals and supervisory clearance to install SAP, SCSC, E-mail, Internet, mainframe, etc. - Maintains PC Inventory by ensuring the system is updated to reflect new equipment and equipment location changes. - Performs an annual facility wide inventory of all DOC maintained computer equipment, software, and peripherals. - Work is performed independently throughout the entire institution and involves information technology practices and hardware installations to manage information for the varied areas in accordance with Commonwealth and agency standards. - Provides support to users on pc's as well as inmate network systems including hardware and software applications. - Transfers user files and programs as needed or when an upgrade is performed. - Participates in network setups, including all hardware and software necessary for network operation and functionality. - Services printers, troubleshoots and resolves hardware and software problems, initiates and tracks service calls to vendors, maintains expertise in desktop operating systems, restores data to file servers and workstations and reconfigure for the LAN. - Shall receive and coordinate all support tickets for inmate tablet issues - Responsible for communicating with vendor support regarding kiosk or RMA issues - Support SCI Forest, Sharon CCC, and Probation and Parole as required. - Schedules and attends required training hours each year. - Other duties as assigned Additional Information Thanks & Regards Vikas Kumar vikas.kumar(@)360itpro(dot)com
    $29k-33k yearly est. 1d ago
  • IT Specialist

    Outerbox 3.6company rating

    Information technology analyst job in Akron, OH

    Description: As an I.T. Specialist at OuterBox, you will be responsible for maintaining our internal and external infrastructure to ensure that we have a reliable and secure environment. As an IT Specialist, you will play a crucial role in keeping everyone's workflow smooth and running, eventually impacting the success of our clients' businesses. You will apply your technical expertise to manage, implement, monitor, and/or provide maintenance of IT infrastructure. This is a hybrid role requiring regular on-site presence. Candidates must reside within a commutable distance of our Houston, TX office and should expect to work on-site more than 50% of the time. What You Get To Do Every Day: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Support Applications and Technology Infrastructure: Provide support for a diverse range of applications and our Technology Infrastructure. Ensure it's seamless and continuous availability to empower the ongoing function of the organization. Assist Teammates and Provide Technical Guidance: Assist teammates and customers with IT-related issues, providing Tier 1-3 technical support for web hosting, SSL, and server-related issues; escalating when appropriate. Identify and Solve IT Issues and Conduct Infrastructure Assessments: Identify patterns in IT requests/issues and conduct infrastructure assessments to proactively solve and troubleshoot potential risks and challenges. Assist in developing and implementing strategies and procedures: Provide technical assistance to the IT Director to execute IT strategies and procedures to enhance efficiency, workflows, and customer satisfaction, while proactively monitoring and adapting to changes in the digital and security landscape. Effective Communication: Communicate thoroughly and promptly with teams via Slack, email, phone calls, video calls, and in-person meetings as necessary. Policy & Compliance Support: Follow, document, and help enforce IT policies, security standards, and acceptable use guidelines, assist with audits, access reviews, and compliance-related requests as needed. Continuous Learning: Stay updated on IT, Cyber Security, and Web Hosting spaces to grow knowledge and build credibility with teammates and customers. Utilize resources such as Google Alerts, webinars, email lists for industry websites, or social platforms like LinkedIn. End-User Support & Ticketing : Manage, prioritize, and resolve incoming IT support requests through a ticketing system while meeting defined SLAs. Escalate complex issues to senior IT resources or vendors as appropriate Hardware & Asset Management: Provision, image, configure, ship, and recover laptops, peripherals, and accessories for new hires and departing teammates. Maintain accurate hardware and software asset inventories, including lifecycle tracking and replacement planning User Access & Identity Management : Provision and deprovision user accounts across SaaS platforms, ensuring proper role-based access controls. Manage MFA, password policies, and access reviews to support security best practices Networking & Connectivity Support (Tier 1-2): Provide Tier 1-2 troubleshooting for VPN, Wi-Fi, DNS, and connectivity-related issues. Assist with network and firewall changes under the guidance of IT leadership or external partners. Backup, Recovery & Reliability : Assist with maintaining and testing backup and recovery processes to ensure business continuity. Support incident response activities related to system outages or security events. Perform other duties as assigned. Work Environment Fast-paced, dynamic hybrid/remote environment which may be required to work outside of regular office hours to resolve issues or complete projects of the department. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements: 0-4 years experience preferred. Demonstration of exemplary performance may supersede experience requirement. Understanding of Mac OS, & Windows OS Google Workspace | Microsoft O365 Admin experience Understanding of Tier 1 - Tier 2 IT Support Understanding of Automation Workflows, SAML, SCIM, & SaaS environments Understanding of web hosting environments (cloud and dedicated), migration techniques, DNS management and troubleshooting Experience with Onboarding | Offboarding staff Experience with cybersecurity strategies such as Security Implementations, Vulnerability Management, & Risk Assessment Working knowledge of network & data security concepts including firewalls, group policies, antivirus,cloud applications & endpoint protection Ability to fully configure, deploy and maintain new MDM | RMM policies Familiarity with both on-prem environments and Cloud Infrastructure Infrastructure assessment to identify potential risks, challenges and prepare appropriate mitigation plans Strong communication, organization, time management and documentation skills Ability to multitask, rapidly adapt, design proactive strategies and respond to changes in environment and priorities Demonstrate ownership of small to mid-sized projects & daily operations tasks; work proactively with internal teams to define scopes, and communicate progress, to ensure successful outcomes Experience working within an IT ticketing system and managing multiple concurrent support requests Experience with hardware lifecycle management and IT asset tracking Understanding of identity and access management concepts (user provisioning, MFA, role-based access) Basic understanding of backup, disaster recovery, and business continuity concepts Ability to support both in-office and remote team members across multiple locations Preferred Qualifications Certifications: ComTia A+, Google Workspace Admin, Network +, Security +, ITIL Foundation, O365 MS-900 (Microsoft 365 Fundamentals) Familiarity with any RMM|MDM platforms, Corporate Network Tools, Password Management Tools, Vendor Warranty Support, Remote/Hybrid support environments Project assignments such as Corporate Laptop Refresh, Slack, Mac OS, Windows OS UniFi Systems, Ticketing System experience Endpoint & Asset Management experience Physical Demands Primarily involves sitting at a desk and using a computer for extended periods of time. Light physical activity is also required, such as carrying equipment or setting up for presentations. Requires a high level of mental focus and the ability to work under pressure. Good manual dexterity, hand-eye coordination and the ability to use a computer for extended periods are required. Work Authorization/Requirements We are unable to sponsor or take over sponsorship of an employment Visa at this time. Travel Limited travel of 10% may be required to our headquarters or to client offices. Affirmative Action/EEO Statement Our company is an equal-opportunity employer committed to providing a work environment free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or any other legally protected status. ____________________________________________________________________________ Cohesive Culture + Good Humor + Combined Skills = Awesome Results At OuterBox, what we won't stop doing is winning as a team for our clients, while at the same time winning for each other as both professionals and individuals. We know our awesome wins start with our incredible people, which is why for over 20 years we've created-and continuously refined-a team-centric work culture that is rooted in trust, respect, accountability, appreciation, fun, and collaboration. The Plain Dealer & Cleveland.com demonstrate this by having awarded OuterBox as a Top Workplace for three years running in 2022-2024! At OuterBox, we're here to thrive together-not simply survive. So if you've been searching for an agency that energizes, inspires, and directly helps you achieve the best for you, the person, and you, the professional, maybe it's time to think outside the traditional agency box?
    $71k-102k yearly est. 10d ago
  • IT Support Manager

    Aim Transportation Solutions

    Information technology analyst job in Youngstown, OH

    Youngstown, OH 44505 Newsweek's list of Top 100 Most Loved Workplaces for 2024 Wage Range: $65,000-$68,000 per year This position is in the Management Information Systems Department and reports primarily to the VP of Technology. The IT Support Manager assists in the development of the Information Systems philosophy of Aim, oversee the day-to-day operations of the IT technicians while also providing front-line support, set-up, and troubleshooting of hardware, software, telecommunications, and computer components. Oversee day-to-day schedules and duties of the technicians field support calls and emails rebuild, reconfigure, backup & restore computers. install, configure, update, upgrade, maintain, administer, and provide support for hardware, operating systems (if applicable), software, and internal applications. hardware and software tracking via carriers or employees provide assistance to Network Engineer with troubleshooting network and security issues. provide assistance to VP of Technology with non-IT related requests. Benefits for Employee & Family: Anthem Blue Cross/Blue Shield Medical Coverage Dental and Vision 401K Company Match Paid Vacation and Holidays Company Paid Life Insurance Short-Term/Long-Term Disability Room for growth! Aim promotes from within! Click to apply or contact a recruiter with questions by calling ************ or via email at [email protected]. Associate's degree (or greater), in Computer Information Systems, Computer Science or Information Technology (preferred) 3-5 years relevant work experience preferred Excellent communication skills (written & verbal) Aim Transportation Solutions is a Top 30 Logistics Company! We are family-owned and financially strong. Aim Transportation Solutions has been in business for over 40 years and has grown to 1,000+ employees providing service nationwide. For more information about Aim Transportation Solutions, visit **************** #otherjob
    $65k-68k yearly 60d+ ago
  • IT/Communication Technician

    Favorite Office Automation LLC

    Information technology analyst job in New Castle, PA

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Health insurance Paid time off Benefits/Perks Competitive Compensation based on experience Career Growth Opportunities Exciting fast past career where everyday is different Job Summary We are seeking a knowledgeable IT Technician to join our team. We provide various services to a wide variety of industries. As the IT Technician, you will be responsible for ensuring our customers computer systems, networks, phone systems, camera systems and equipment are operating at peak performance. As a managed services company you will be asked to handle IT support requests and assist customers with their technology needs. Your role is vital to the smooth operation of our customers systems. The ideal candidate has strong technical background as well as excellent customer service and communication skills. We are a growing business that requires its employees to be dynamic and have the ability to multitask. Responsibilities Maintain computer hardware in working order Set up customers workstations (computers, printers, routers, etc) Install and configure software Train customers in best practices in technology and how to use software and equipment Assess security risks and ensure the security of networks and computer systems are maintained Monitor customer networks to ensure optimum performance Provide quick and effective assistance with information technology systems Systems may include phone systems, camera systems and network equipment Help customers remotely and in person with systems configuration, troubleshooting, and maintenance Listen attentively to customers questions and concerns and offer optimal solutions Prioritize customer satisfaction in all communications, directing unresolved issues to next-level personnel Work with other IT Support and IT management to provide customers with superior service Inform customers about new and upgraded IT products and services Walk customers step-by-step through problem-solving process. Setup new computers, connect computers to domain, setup users in Active Directory and Microsoft 365 online Some overnight travel may be required but is not the norm Other duties may be assigned Qualifications Previous experience as an IT Technician or an IT Certification is preferred Strong troubleshooting and analytical skills Ability to work well as part of a team Strong written and verbal communication skills Understanding of data privacy and security A drivers license is required
    $35k-70k yearly est. 25d ago
  • GIS Analyst

    Arcadis 4.8company rating

    Information technology analyst job in Austintown, OH

    Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together. Role description: As a GIS Specialist, you will support environmental planning and permitting projects with a focus on siting and routing. This will include creating and maintaining constraints databases, providing analysis and GIS support for routing and siting studies, preparing maps and graphics, assisting with state Public Utilities Commission (PUC) siting applications and supporting public outreach efforts. You will assist our GIS team in driving efficiency by improving workflows through data standardization, automation, and tool creation. As such, you must have demonstrated experience with the latest versions of the ESRI product suite. You will also assist with the growth of new and existing client relationships through delivery of quality work. You will be an important member of the Energy Transition team interacting with ecologists, cultural resource specialists, planners, engineers, senior technical experts, and project/program managers as part of an interdisciplinary team. Qualifications & Experience: Required qualifications for the role include: Bachelor's degree in environmental science, Geographic Information Systems (GIS), engineering, biology, ecology, or similar discipline 2+ years of experience as a GIS Specialist in environmental consulting. Associated experience with environmental agencies and departmental roles with commercial entities may be considered equivalent Demonstrated experience in ESRI products including ArcGIS Pro and ArcGIS Online Strong data management skills including creating, editing, converting GIS data following prescribed data management protocol Experience visualizing geographic data for both print and web products Experience task managing and assistant project managing multiple projects at once and working in collaboration with scientists, engineers, archaeologists, and other specialists in developing environmental documents for environmental projects Preferred qualifications: Experience supporting applications for state PUC filings in the Midwestern and Eastern US Experience developing, managing and maintaining web map services and applications (ArcGIS Online, ArcGIS Experience Builder, ArcGIS Field Maps) Familiarity with workflow automation using Model Builder or Python Why Arcadis? We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy. Join Arcadis. Create a Legacy. Our Commitment to Equality, Diversity, Inclusion & Belonging We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law. Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 15 days PTO that accrue per year. The salary range for this position is $61200 - $91800. Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location. #Hybrid #LI-SP1
    $61.2k-91.8k yearly Auto-Apply 60d+ ago
  • GIS Analyst

    Purple Land Management 3.8company rating

    Information technology analyst job in Canton, OH

    Purple Land Management (PLM) is one of the fastest-growing privately held companies in North Texas. PLM serves clients such as energy producers, midstream operators, state and local agencies, engineering firms and mobile service providers in lease negotiation and acquisition, right-of-way acquisition, title services and project management. PLM has ten office locations across the country, with the headquarters located in downtown Fort Worth. Job Description A GIS Analyst at Purple Land Management must possess a thorough understanding of the ESRI ArcGIS Suite and be able to use that knowledge to generate and organize GIS Data. The GIS Analyst must be able to analyze and review title documents, including oil and gas leases, real property deeds, easements, rights-of-way, and other instruments and determine where they are situated and whether or not they impact a client's real property. A GIS Analyst must also be able to establish leasehold boundaries against changing surveys, water lines, vegetation, and historical maps, and compare the boundaries against historical production data to determine whether a parcel of real property is validly leased by a producing oil or gas well (determine HBP status). Responsibilities Support land services projects as assigned by the Senior GIS Analyst by developing and implementing GIS solutions, building maps, comparing historical mapping and survey data against present day tax parcel identification numbers, deed plotting leasehold, and determining HBP status of oil and gas producing properties Build, organize, maintain and manage all of PLM's client and organizational databases including confidential data Assist District Landmen and Project Managers with the preparation of updates and presentation of data from title research and lease acquisitions Review title documents including real property legal descriptions to assess real property boundaries Build complex KMZ file or equivalent to provide satellite imagery based work product that allows a client to properly navigate a leasehold or acreage position Qualifications Bachelor's Degree in GIS is strongly preferred Two years or more experience using GIS in an oil and gas context preferred Proficient in Microsoft Office, specifically Excel, and cloud computing generally Highest proficiency in ArcGIS required Self-starter and self-motivated with strong organizational and reasoning skills IT experience or proficiency working with computer hardware and software maintenance (preferred) Additional Information All your information will be kept confidential according to EEO guidelines.
    $53k-75k yearly est. 1d ago
  • GIS Analyst

    Halo Land Management

    Information technology analyst job in Canton, OH

    Halo Land Management partners with leading energy and infrastructure developers to enable the projects that power communities and grow economies. From title research and curative support to negotiation and right of way execution, our teams move projects forward efficiently while maintaining the highest standards of accuracy, communication, and professionalism. As we continue to scale, we are building a clear and consistent foundation for what success looks like in every role. The GIS Analyst is a critical part of that standard by turning spatial and legal data into clean, reliable mapping deliverables that guide high value decisions across oil and gas, renewables, and utility infrastructure. Position Summary As a GIS Analyst, you transform legal descriptions, parcel data, and ownership records into accurate geospatial datasets that support title, curative, right of way, and client reporting needs. You build and maintain structured geodatabases, convert metes and bounds calls into mapped features, and ensure spatial accuracy aligns with underlying legal documentation. Your work directly impacts due diligence timelines, risk identification, and project execution by making complex tract and corridor information clear, searchable, and decision ready. The ideal candidate is detail focused, process driven, and comfortable working cross functionally with Title, ROW, and project leadership. Key Responsibilities Spatial Data Creation and Conversion Convert metes and bounds descriptions, surveys, plats, and deed call information into accurate GIS features Create and maintain shapefiles, feature classes, web layers, and map products for project needs Integrate tax parcel data, public record layers, and client provided datasets into consistent project workspaces Build tract, lease, corridor, and ownership layers that support both surface and mineral workflows Geodatabase Management and Standardization Build and maintain metadata rich geodatabases aligned to internal standards and client specifications Standardize attribute tables, naming conventions, domains, and schema to support reporting and searchability Perform joins, relates, and dataset integrations to connect ownership and tract data to mapped layers Support version control practices so deliverables are consistent across edits and releases Quality Control and Legal Alignment QA spatial accuracy, topology, and attribution to ensure mapped layers align with legal descriptions and source records Identify discrepancies between historic deeds, surveys, and current tract boundaries and flag items for review Annotate potential title gaps, ownership issues, or boundary conflicts in a clear and traceable way Validate final outputs against requirements before delivery to internal teams or clients Cross Functional Collaboration Partner closely with Title, Curative, and ROW teams to ensure mapping reflects project realities and record evidence Communicate regularly with abstractors, land agents, and project leads to clarify scope, assumptions, and data needs Participate in review cycles with internal stakeholders to refine outputs and resolve open questions Support project meetings by translating complex spatial findings into clear visuals and summaries Planning and Workflow Management Manage multiple project priorities while maintaining accuracy, documentation, and consistent output quality Maintain organized files, documentation, and work notes so datasets remain auditable and transferable Proactively communicate blockers, data quality issues, or scope gaps before they impact timelines What Success Looks Like Milestones help ensure each analyst is supported and developing as expected. Within 30 Days Learn Halo GIS standards, file structures, naming conventions, and deliverable requirements Gain access to required tools, templates, shared drives, and project trackers Complete initial mapping tasks with guidance and feedback, including basic tract and parcel staging Demonstrate consistent documentation of sources, assumptions, and edits Produce at least one clean deliverable package that meets internal QA expectations Within 90 Days Independently build and maintain project geodatabases with standardized attributes and metadata Convert metes and bounds descriptions into mapped features with strong accuracy and clear notes Identify and flag boundary or ownership discrepancies early with supporting context Deliver GIS outputs that require minimal revisions and align to client specifications Collaborate smoothly with Title and ROW teams to keep mapping aligned with the legal record Within 6 Months Consistently deliver complex tract and corridor datasets on schedule across multiple projects Build repeatable workflows that improve throughput without sacrificing quality Support cross functional problem solving when title and spatial records conflict Maintain strong version control and documentation so handoffs are seamless Within 12 Months Serve as a trusted internal resource for GIS standards, data quality, and deliverable structure Support process improvements, templates, and workflow documentation that strengthen the GIS function Reliably manage multiple project pipelines while maintaining high quality and predictable delivery Contribute to training and quality calibration for newer GIS team members Top Abilities Spatial accuracy and data discipline Produces clean, precise datasets and protects alignment between mapped layers and source records. Operational fluency in GIS systems Uses GIS tools and geodatabase workflows correctly so data remains standardized, searchable, and reliable. Cross functional clarity Communicates assumptions, discrepancies, and findings in a way that helps Title, ROW, and project teams make decisions quickly. Key Attributes and Behaviors Detail focused with a high standard for accuracy and consistency Organized and process driven with strong follow through Proactive communicator who flags risks early and documents clearly Team minded and collaborative across functions Calm and steady when priorities shift or data is incomplete Required Qualifications Bachelor's degree in Geography, GIS, Urban Planning, Computer Science, Engineering, or a related field 2+ years of GIS experience supporting oil and gas, utilities, right of way, or energy infrastructure work Proficiency with ArcGIS Pro and ArcGIS Online, including geodatabases and layer management Strong understanding of geospatial data management principles and spatial QA practices Strong spreadsheet skills, including lookups, joins, formatting, and dataset validation Demonstrated experience partnering cross functionally with legal, title, land, or project teams Ability to manage competing priorities and deadlines while maintaining quality Preferred Qualifications Direct experience supporting title and land projects in the Appalachian Basin Familiarity with county deed index systems, courthouse portals, or tools such as Landex Experience mapping mineral ownership, leases, or complex tract histories Exposure to QA workflows tied to legal descriptions and deed call interpretation Culture Fit You will thrive here if you enjoy turning complex data into clarity, take pride in accuracy, and value consistent communication. Halo is a team that moves fast, supports each other, and treats quality like it is personal. What's In It for Me Meaningful work that directly supports high impact energy and infrastructure projects A collaborative environment with strong cross functional partnership Clear expectations, structured standards, and opportunities to grow The chance to build expertise across oil and gas, renewables, and utility corridors A culture that recognizes results, professionalism, and continuous improvement
    $47k-67k yearly est. 7d ago
  • Information Technology Intern

    PGT Trucking 4.2company rating

    Information technology analyst job in Aliquippa, PA

    Join a fast-paced and energetic workplace where you can build a rewarding career! With more than 40 years of transportation experience, PGT Trucking Inc. is a leader in flatbed shipping solutions with the best drivers, mechanics and office talent in the industry. If you are interested in becoming part of our team, there are a few things you should know: You will have PURPOSE. Transportation and logistics are critical to the economy, to commerce and to society; and every person working in the supply chain plays a vital role. You will GROW. Your job will expose you to areas outside of your comfort zone, like economics, mathematics, technology, international law and customer relations. PGT offers in-house training programs and supports education to evolve your role. You will be CHALLENGED. No two days are the same in the transportation industry, and the dynamic nature of the work makes for a challenging and fulfilling career. Did we spark your interest? Read on and learn more about this role: How YOU Will Make an Impact Develop and build skills in various areas of focus: User support, Device Management, Security, and more. Gain experience with various technologies to further your career: User hardware, office software, mobile devices, networks, servers, and more. Collaborate across departments to support and improve business processes. Support Information Technology team in efforts to meet short-term and long-term project goals. What YOU Need to Succeed Pursuing a degree in one of the following areas: Information Technology, Computer Science, Database Administration, or other Information Science degrees. Desire to make meaningful contributions Outstanding ability to work in a team Excellent written and oral communication skills. Excellent time management skills. The PGT Advantage Mentorship opportunities across the organization In-person working environment Opportunities to make lasting, real-world impacts Let's put your expertise into action, because whether you are behind the scenes or behind the wheel, it takes a TEAM to keep America moving! We are PGT. Join us! Equal Opportunity Employer PGT Trucking Inc. is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.
    $29k-36k yearly est. 10d ago
  • IT Contract Administrator

    Great Day Improvements 4.1company rating

    Information technology analyst job in Twinsburg, OH

    Great Day Improvements - Contract Administrator In the 13 years since its founding, Great Day Improvements, LLC has grown rapidly toward its vision of becoming one of the largest home improvement companies in the U.S. Headquartered in Twinsburg, Ohio, Great Day Improvements is a $1.5 billion, vertically integrated, direct to consumer provider of premium home improvement products. The company's family of brands includes Patio Enclosures, Champion Windows and Home Exteriors, Universal Windows Direct, Apex Energy Solutions, Stanek Windows, Hartshorn Custom Contracting, Your Home Improvement Company, K Designers, LeafGuard, Englert, and The Bath Authority. With an expanding workforce of more than 4,800 employees across 130 metropolitan markets throughout the US, Great Day Improvements ranks among the top home improvement companies nationwide and one of the fastest growing private companies in America. Technology and disciplined vendor management are critical to how Great Day Improvements operates at scale. The Contract Administrator plays a key role in strengthening financial discipline, vendor accountability, and operational rigor by establishing a structured, proactive approach to contract lifecycle management across the enterprise, beginning with Enterprise Technology & Intelligence (ETI). Job Summary: As the Contract Administrator, you will be responsible for managing the full lifecycle of vendor and software contracts, with an initial focus on Enterprise Technology and Intelligence and the ability to expand enterprise wide over time. This role is not a legal position. It is an operational and analytical role focused on contract visibility, renewal governance, cost optimization, and vendor accountability. The Contract Administrator ensures contracts are actively managed rather than passively renewed and helps the organization reduce waste, avoid unnecessary spend, and enforce commercial terms. Success in this role is defined by clear contract visibility, proactive renewal management, measurable cost savings, and improved vendor performance. Location: Twinsburg, OH (on-site / hybrid) Pay: $50,000 per year (with up to 5% Varible Comp) Responsibilities * Establish and maintain a complete, centralized inventory of all ETI vendor and software contracts. * Organize contracts within the designated enterprise repository with clear metadata including contract owner, purpose, spend, renewal terms, and expiration dates. * Ensure contracts are easily accessible, current, and accurately documented. Renewal and Expiration Management * Create and manage a proactive renewal calendar with alerts at least six months prior to contract expiration. * Partner with ETI and business leaders to evaluate renewal decisions including renew, renegotiate, replace, or terminate. * Prevent auto renewals without executive awareness and approval. Cost Optimization and Vendor Accountability * Identify unused, underutilized, or redundant contracts and recommend termination or consolidation. * Track commercial terms including pricing, uplifts, SLAs, credits, penalties, and termination rights. * Support vendor negotiations by surfacing contractual leverage and financial impact. * Document and report cost savings, avoided spend, and risk reduction. Contract Review and Analysis * Review contracts for key business risks including renewal terms, termination rights, SLAs, data ownership, liability, and pricing protections. * Use AI assisted tools to summarize contracts, highlight risks, and compare vendor language against internal standards. * Partner with Legal and Procurement as needed while owning day-to-day contract analysis. Process, Tools, and Integration * Develop a repeatable contract lifecycle management process from intake through expiration. * Integrate contract milestones into IT service management or tracking workflows where appropriate. * Create standard contract summaries, dashboards, and leadership reporting. Qualifications Required Qualifications * Experience managing vendor or commercial contracts in an ETI, operations, finance, or procurement environment. * Strong ability to interpret contract language and translate it into business-relevant insights. * Experience building renewal calendars, tracking systems, or governance processes. * Strong organizational skills with the ability to manage multiple contracts and timelines. * Comfort working cross functionally with ETI, Finance, and business leaders. Preferred Qualifications * Experience in technology, SaaS, or software licensing environments. * Familiarity with cloud, software, MSP, and professional services agreements. * Experience using AI tools for document or contract analysis. * Bachelor's degree in business, Finance, Operations, Information Systems, or related discipline, or equivalent experience. Competencies * Operational Discipline: Builds structure, visibility, and accountability into contract management. * Financial Acumen: Identifies cost savings, risks, and commercial opportunities. * Attention to Detail: Maintains accuracy and completeness across contract data and timelines. * Execution and Follow Through: Ensures contracts are actively managed and decisions are made on time. * Influence Without Authority: Works effectively across functions to drive outcomes. * Continuous Improvement: Uses tools and data to improve efficiency and decision making. Success Measures * Complete and accurate inventory of all IT vendor and software contracts. * Zero surprise renewals or unintended auto renewals. * Documented cost savings and avoided spend. * Improved vendor accountability and performance. * Reduced reliance on external legal review for routine contracts. * A repeatable contract management model ready to scale enterprise wide. GDI is an Equal Employment Opportunity Employer #IND
    $50k yearly Auto-Apply 29d ago
  • IT Contract Administrator

    A Family of Brands

    Information technology analyst job in Twinsburg, OH

    Great Day Improvements - Contract Administrator In the 13 years since its founding, Great Day Improvements, LLC has grown rapidly toward its vision of becoming one of the largest home improvement companies in the U.S. Headquartered in Twinsburg, Ohio, Great Day Improvements is a $1.5 billion, vertically integrated, direct to consumer provider of premium home improvement products. The company's family of brands includes Patio Enclosures , Champion Windows and Home Exteriors , Universal Windows Direct , Apex Energy Solutions , Stanek Windows , Hartshorn Custom Contracting, Your Home Improvement Company, K Designers, LeafGuard , Englert , and The Bath Authority. With an expanding workforce of more than 4,800 employees across 130 metropolitan markets throughout the US, Great Day Improvements ranks among the top home improvement companies nationwide and one of the fastest growing private companies in America. Technology and disciplined vendor management are critical to how Great Day Improvements operates at scale. The Contract Administrator plays a key role in strengthening financial discipline, vendor accountability, and operational rigor by establishing a structured, proactive approach to contract lifecycle management across the enterprise, beginning with Enterprise Technology & Intelligence (ETI). Job Summary: As the Contract Administrator, you will be responsible for managing the full lifecycle of vendor and software contracts, with an initial focus on Enterprise Technology and Intelligence and the ability to expand enterprise wide over time. This role is not a legal position. It is an operational and analytical role focused on contract visibility, renewal governance, cost optimization, and vendor accountability. The Contract Administrator ensures contracts are actively managed rather than passively renewed and helps the organization reduce waste, avoid unnecessary spend, and enforce commercial terms. Success in this role is defined by clear contract visibility, proactive renewal management, measurable cost savings, and improved vendor performance. Location: Twinsburg, OH (on-site / hybrid) Pay: $50,000 per year (with up to 5% Varible Comp) Responsibilities Establish and maintain a complete, centralized inventory of all ETI vendor and software contracts. Organize contracts within the designated enterprise repository with clear metadata including contract owner, purpose, spend, renewal terms, and expiration dates. Ensure contracts are easily accessible, current, and accurately documented. Renewal and Expiration Management Create and manage a proactive renewal calendar with alerts at least six months prior to contract expiration. Partner with ETI and business leaders to evaluate renewal decisions including renew, renegotiate, replace, or terminate. Prevent auto renewals without executive awareness and approval. Cost Optimization and Vendor Accountability Identify unused, underutilized, or redundant contracts and recommend termination or consolidation. Track commercial terms including pricing, uplifts, SLAs, credits, penalties, and termination rights. Support vendor negotiations by surfacing contractual leverage and financial impact. Document and report cost savings, avoided spend, and risk reduction. Contract Review and Analysis Review contracts for key business risks including renewal terms, termination rights, SLAs, data ownership, liability, and pricing protections. Use AI assisted tools to summarize contracts, highlight risks, and compare vendor language against internal standards. Partner with Legal and Procurement as needed while owning day-to-day contract analysis. Process, Tools, and Integration Develop a repeatable contract lifecycle management process from intake through expiration. Integrate contract milestones into IT service management or tracking workflows where appropriate. Create standard contract summaries, dashboards, and leadership reporting. Qualifications Required Qualifications Experience managing vendor or commercial contracts in an ETI, operations, finance, or procurement environment. Strong ability to interpret contract language and translate it into business-relevant insights. Experience building renewal calendars, tracking systems, or governance processes. Strong organizational skills with the ability to manage multiple contracts and timelines. Comfort working cross functionally with ETI, Finance, and business leaders. Preferred Qualifications Experience in technology, SaaS, or software licensing environments. Familiarity with cloud, software, MSP, and professional services agreements. Experience using AI tools for document or contract analysis. Bachelor's degree in business, Finance, Operations, Information Systems, or related discipline, or equivalent experience. Competencies Operational Discipline: Builds structure, visibility, and accountability into contract management. Financial Acumen: Identifies cost savings, risks, and commercial opportunities. Attention to Detail: Maintains accuracy and completeness across contract data and timelines. Execution and Follow Through: Ensures contracts are actively managed and decisions are made on time. Influence Without Authority: Works effectively across functions to drive outcomes. Continuous Improvement: Uses tools and data to improve efficiency and decision making. Success Measures Complete and accurate inventory of all IT vendor and software contracts. Zero surprise renewals or unintended auto renewals. Documented cost savings and avoided spend. Improved vendor accountability and performance. Reduced reliance on external legal review for routine contracts. A repeatable contract management model ready to scale enterprise wide. GDI is an Equal Employment Opportunity Employer #IND
    $50k yearly Auto-Apply 28d ago
  • IT Enterprise Content Management Analyst (North Canton, Ohio, United States, 44720)

    Timken Co. (The 4.6company rating

    Information technology analyst job in North Canton, OH

    What Timken makes possible begins with you. Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next. A career at Timken means you can have an immediate impact doing Work That Matters to the world- improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion. The purpose of this analyst position is to administer, develop/configure and supports systems in the enterprise content management space including Hyland's OnBase Enterprise Content Management (ECM) system and SharePoint on premise and online environments, as well as other systems and web properties as needed. This position engages business and IT requestors to gather requirements, plan, design, develop/configure, test, and implement changes in Timken's Content Management solutions. This position is responsible for administration and operational support, including platform and system incident/problem resolution, service and change request processing to keep systems running at optimal performance for our business customers. Responsibilities: * Responsible for requirements gathering, solution analysis, designing, developing, testing, implementing, and modifying Electronic Content Management (ECM) solutions. * Provide content and data management through the lifecycle including management of metadata, user access and security policies. * Design and implement reports, dashboards, unity forms, workflows to improve efficiency and productivity of the business. * Provide technical support for integration needs to other systems as well as platform upgrades within the ECM environments. * Provide technical support, including troubleshooting issues via debugging, research, and investigation techniques. * Create technical documentation leveraging best practices and procedures to enable ongoing sustainability of all solutions. * Provide information and training to customers, team members, and other stakeholders to enable end us-er adoption as well as ongoing operational success. Qualifications: * Bachelor's degree in Computer Science, Computer Engineering, Business (or Management), or related discipline with 1-3 years of related experience. * Strong Project Management skills include experience with organizing, planning, and executing large-scale enterprise projects. * Detail oriented, strong listening skills and excellent verbal and written communications skills. * Expert teamwork and interpersonal skills, particularly in a global team setting. * Strong analytical, problem solving and technical skills. * Good working knowledge of Electronic Enterprise Content Management best practices. * Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence. * Experience with Management and Configuration of ECM solutions (Hyland OnBase, MS SharePoint), which includes tasks like system administration, workflow development and integration into other applications. * In depth knowledge of Hyland OnBase software and its various modules (Workview, Workflow, Unity Client, E-form). * Familiarity with SAP recommended (Archive Link). * Experience in development with SharePoint, Web parts, master pages, HTML/CSS, integration with other business applications. * Experience in workflow and forms creation using SharePoint Designer, Visual Studio, Power Apps and Power Automate, PowerShell scripting. * Experience troubleshooting issues and providing customer support for service requests related to the supported ECM environments (OnBase, SharePoint, etc.). * Oversee security access and ensure compliance with security policies and regulatory requirements. All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.
    $90k-118k yearly est. 21d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology analyst job in Canton, OH

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $72k-103k yearly est. 27d ago
  • Help Desk Analyst

    360 It Professionals 3.6company rating

    Information technology analyst job in Mercer, PA

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Short Description:Help Desk Analyst 2 (HDA2) - 3 to 5 years field experience Complete Description: Troubleshoot automation problems, performing systems administration, installing and maintaining computer and network related equipment and software, providing technical assistance to users, performing liaison duties, and managing automation related equipment and supplies. - Responsible for procurement and planning, user support, security, and training. - Work involves independent technical duties supporting organizational departments. - Configures PC's to meet DOC specifications by installing and maintaining computer and network related equipment and software. - Obtains approvals and supervisory clearance to install SAP, SCSC, E-mail, Internet, mainframe, etc. - Maintains PC Inventory by ensuring the system is updated to reflect new equipment and equipment location changes. - Performs an annual facility wide inventory of all DOC maintained computer equipment, software, and peripherals. - Work is performed independently throughout the entire institution and involves information technology practices and hardware installations to manage information for the varied areas in accordance with Commonwealth and agency standards. - Provides support to users on pc's as well as inmate network systems including hardware and software applications. - Transfers user files and programs as needed or when an upgrade is performed. - Participates in network setups, including all hardware and software necessary for network operation and functionality. - Services printers, troubleshoots and resolves hardware and software problems, initiates and tracks service calls to vendors, maintains expertise in desktop operating systems, restores data to file servers and workstations and reconfigure for the LAN. - Shall receive and coordinate all support tickets for inmate tablet issues - Responsible for communicating with vendor support regarding kiosk or RMA issues - Support SCI Forest, Sharon CCC, and Probation and Parole as required. - Schedules and attends required training hours each year. - Other duties as assigned Additional Information Thanks & Regards Vikas Kumar vikas.kumar(@)360itpro(dot)com
    $29k-33k yearly est. 60d+ ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology analyst job in Akron, OH

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $73k-103k yearly est. 27d ago

Learn more about information technology analyst jobs

How much does an information technology analyst earn in Youngstown, OH?

The average information technology analyst in Youngstown, OH earns between $62,000 and $115,000 annually. This compares to the national average information technology analyst range of $62,000 to $111,000.

Average information technology analyst salary in Youngstown, OH

$85,000
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