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Become An Information Technology And Network Technician

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Working As An Information Technology And Network Technician

  • Interacting With Computers
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Mostly Sitting

  • Repetitive

  • $95,983

    Average Salary

What Does An Information Technology And Network Technician Do

Computer networks are critical parts of almost every organization. Network and computer systems administrators are responsible for the day-to-day operation of these networks. They organize, install, and support an organization’s computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems.

Duties

Network and computer systems administrators typically do the following:

  • Determine an organization’s network and computer system needs before setting one up
  • Install all network hardware and software and make needed upgrades and repairs
  • Maintain network and computer system security and ensure that all systems are operating correctly
  • Collect data in order to evaluate and optimize network or system performance
  • Add users to a network and assign and update security permissions on the network
  • Train users in the proper use of hardware and software
  • Interpret and solve problems when a user or an automated monitoring system alerts them that one exists

Administrators manage an organization’s servers and desktop and mobile equipment. They ensure that email and data storage networks work properly. They also make sure that employees’ workstations are working efficiently and stay connected to the central computer network. Some administrators manage telecommunication networks.

In some cases, administrators help network architects design and analyze network models. They also participate in decisions about buying future hardware or software to upgrade their organization’s network. Some administrators provide technical support to computer users, and they also may supervise computer support specialists who help solve users’ problems.

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How To Become An Information Technology And Network Technician

Most employers require network and computer systems administrators to have a bachelor’s degree in a field related to computer or information science. Others may require only a postsecondary certificate.

Education

Although some employers require only a postsecondary certificate, most require a bachelor’s degree in a field related to computer or information science. There are degree programs that focus on computer network and system administration. However, because administrators work with computer hardware and equipment, a degree in computer engineering or electrical engineering usually is acceptable as well. Programs in these fields usually include classes in computer programming, networking, or systems design.

Because network technology is continually changing, administrators need to keep up with the latest developments. Many continue to take courses throughout their careers and attend information technology (IT) conferences to keep up with the latest technology. Some businesses require that an administrator get a master’s degree.

Licenses, Certifications, and Registrations

Certification programs are generally offered directly from vendors or from vendor-neutral certification providers. Certification validates knowledge and best practices required from network and computer systems administrators. Companies may require their network and computer systems administrators to be certified in the product they use. Microsoft and Cisco offer some of the most common certifications.

Other Experience

To gain practical experience, many network administrators participate in internship programs while in school.

Advancement

Network administrators can advance to become computer network architects. They can also advance to managerial jobs in information technology (IT) departments, such as computer and information systems managers.

Important Qualities

Analytical skills. Administrators need analytical skills to evaluate network and system performance and determine how changes in the environment will affect them.

Communication skills. Administrators must be able to describe problems and their solutions to non-IT workers.

Computer skills. Administrators oversee the connections of many different types of computer equipment and must ensure that they all work together properly.

Multitasking skills. Administrators may have to work on many problems and tasks at the same time.

Problem-solving skills. Administrators must be able to quickly resolve any problems that arise with computer networks.

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Information Technology And Network Technician Jobs

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Information Technology And Network Technician Career Paths

Information Technology And Network Technician
Information Technology Consultant Senior Consultant Information Technology Manager
Data Center Manager
9 Yearsyrs
Field Service Technician Network Technician Information Technology Director
Director Information Technology Infrastructure
13 Yearsyrs
Information Technology Specialist Information Systems Manager
Director Of Information Services
9 Yearsyrs
Information Technology Manager Information Technology Director
Director Of Information Technology Security
12 Yearsyrs
Network Engineer Information Technology Manager Information Technology Director
Director Of Information Technology Services
12 Yearsyrs
Information Technology Administrator Network Engineer Information Technology Director
Director Of Infrastructure Operations
13 Yearsyrs
Information Systems Technician Technical Support Specialist Network Administrator
Information Systems Manager
6 Yearsyrs
Technical Support Specialist Network Administrator Information Technology Manager
Information Technology Director
10 Yearsyrs
Information Systems Technician Information Technology Manager Information Technology Project Manager
Information Technology Infrastructure Manager
11 Yearsyrs
Technical Support Specialist Systems Administrator
Information Technology Manager
8 Yearsyrs
Network Administrator Systems Administrator Information Technology Manager
Information Technology Operations Manager
9 Yearsyrs
Network Engineer Systems Engineer Information Technology Manager
Information Technology Support Manager
8 Yearsyrs
Field Service Technician Technical Support Specialist Network Administrator
Information Technology Systems Manager
8 Yearsyrs
Information Technology Consultant Senior Systems Engineer Information Technology Manager
Infrastructure Manager
10 Yearsyrs
Network Administrator Systems Engineer
Manager, Systems Engineering
9 Yearsyrs
Network Technician Network Administrator Information Technology Director
Senior Director Of Information & Technology
13 Yearsyrs
Information Technology Specialist Senior Network Engineer Infrastructure Manager
Senior Manager Infrastructure
12 Yearsyrs
Network Technician Systems Analyst
Systems Manager
7 Yearsyrs
Information Technology Manager Sales Engineer
Technical Account Manager
7 Yearsyrs
Information Technology Administrator Senior Systems Engineer Technical Manager
Technical Operations Manager
8 Yearsyrs
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Do you work as an Information Technology And Network Technician?

Help others decide if this is a good career for them

Average Length of Employment
Network Technician 3.1 years
Network Assistant 1.8 years
Network Internship 0.6 years
Top Employers Before
Technician 3.8%
Top Employers After
Consultant 2.8%
Technician 2.5%

Do you work as an Information Technology And Network Technician?

Information Technology And Network Technician Demographics

Gender

Male

88.5%

Female

8.0%

Unknown

3.5%
Ethnicity

White

57.9%

Hispanic or Latino

18.5%

Black or African American

10.6%

Asian

8.8%

Unknown

4.2%
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Foreign Languages Spoken

Spanish

48.3%

French

10.3%

German

6.9%

Japanese

6.9%

Arabic

6.9%

Portuguese

3.4%

Chinese

3.4%

Carrier

3.4%

Mandarin

3.4%

Polish

3.4%

Italian

3.4%
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Information Technology And Network Technician Education

Schools

University of Phoenix

20.6%

Strayer University

7.9%

Lamar Institute of Technology

6.3%

University of Maryland - University College

6.3%

Western Governors University

6.3%

Troy University

4.8%

New England Institute of Technology

4.8%

Kaplan University

4.8%

Charter College

3.2%

ITT Technical Institute-Springfield (Illinois)

3.2%

Nash Community College

3.2%

University of Kentucky

3.2%

Southern Methodist University

3.2%

Georgia Southern University

3.2%

Temple University

3.2%

Boston University

3.2%

Texas Tech University

3.2%

Community College of the Air Force

3.2%

New York University

3.2%

ITT Technical Institute-Oxnard

3.2%
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Majors

Information Technology

16.7%

Computer Science

14.3%

Computer Information Systems

12.8%

Computer Networking

11.5%

Business

9.1%

Electrical Engineering

8.3%

Information Systems

3.4%

Criminal Justice

2.9%

Computer Engineering

2.9%

Management Information Systems

2.6%

Computer Technical Support

2.1%

Political Science

1.8%

Computer Systems Security

1.8%

Management

1.6%

Computer Applications

1.6%

Environmental Control Technologies/Technicians

1.6%

Finance

1.3%

General Studies

1.3%

Automotive Technology

1.3%

Education

1.3%
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Degrees

Bachelors

36.3%

Other

25.5%

Associate

22.3%

Masters

7.3%

Certificate

5.4%

Diploma

3.1%
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Top Skills for An Information Technology And Network Technician

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  1. Computer
  2. Customer Service
  3. Personal Computers
You can check out examples of real life uses of top skills on resumes here:
  • Administered computer networks and related computing environments including hardware, systems software, applications software, and all configurations.
  • Provided follow-up calls and status updates to ensure satisfactory issue resolution and excellent customer service to users.
  • Set up file and printer sharing, set up and troubleshoot network printers (wired and wireless).
  • Upgraded the Operating System and RAM memory of over 250 computers taking them from Windows '98 to Windows XP.
  • Added additional computers to previously installed networks and configured manager computer to enable remote access of business computers.

How Would You Rate Working As an Information Technology And Network Technician?

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Top Information Technology And Network Technician Employers

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Jobs From Top Information Technology And Network Technician Employers

Information Technology And Network Technician Videos

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