IT Professional - Financial Education & Wealth Strategy Consultant (Remote)
Remote job
At Titan Financials, we empower individuals and families through financial education and wealth-building strategies. Our mission is to provide clients with the knowledge, tools, and protection they need to build long-term financial security.
We're expanding our team with IT professionals who want to transition into a more flexible, rewarding, and purpose-driven career.
Role Description -
This Is NOT an IT Job
Are you an IT professional, systems engineer, help desk specialist, network technician, cloud engineer, or tech expert who wants:
Freedom of time
A career with less burnout
Long-term financial stability
Full control over your income and schedule
If so, this opportunity is designed for you.
This is not an IT position. There are:
❌ No support tickets
❌ No troubleshooting
❌ No on-call schedules
❌ No technical maintenance
❌ No deployments or outages
Instead, this is a career transition opportunity where your analytical thinking, communication skills, and problem-solving abilities translate perfectly into helping individuals and families strengthen and “secure” their financial future.
This is a fully remote, commission-based (no cap) role as a Financial Professional, ideal for IT workers seeking a flexible, scalable, and meaningful income stream.
Flexible Schedule | Part-Time or Full-Time | 1099 Contract | Zero IT Work | Full Training & Mentorship Provided
What You'll Do
Educate clients on key financial concepts such as income protection, retirement strategies, debt management, and wealth building.
Help families strengthen their financial “infrastructure,” applying the same organized, logical thinking used in IT.
Build trust-centered relationships through transparency, communication, and ethical guidance.
Identify clients' financial needs and create tailored strategies to help them reach long-term goals.
Collaborate with a supportive team (many with IT backgrounds) who provide weekly mentorship and training.
Build and manage your own client base while enjoying complete schedule flexibility.
Why IT Professionals Excel Here
IT workers succeed in this field because their core strengths apply naturally:
✔ NOT an IT Job - No Burnout
Say goodbye to:
Help desk queues
Escalations
Late-night outages
On-call rotations
High-stress deployments
This career supports balance, wellbeing, and long-term stability.
✔ Freedom of Time & Remote Flexibility
Work when you want.
Work where you want.
Design a career around your life-not the other way around.
✔ High Long-Term Earning Potential
No salary cap.
Residual income opportunities.
Your income reflects your effort and skill-not your hours.
✔ IT Skills Transfer Seamlessly
Analytical Problem-Solving: Break down financial concepts like you break down technical issues.
Clear Communication: Explain financial strategies the same way you explain complex systems.
Logical System Thinking: Build solid financial foundations like you build stable infrastructure.
Ethical Standards: Confidentiality and trust are second nature to IT pros.
Solution-Oriented Mindset: Identify gaps, solve problems, and implement strategies.
Career Growth Path After 3 Months
Within your first 90 days, you will have:
Earned your U.S. State-Issued Life Producer License
Completed our comprehensive training program for independent agents
Gained a strong understanding of how to educate clients on essential financial concepts
Participated in weekly 1-on-1 coaching and group training sessions
Developed confidence in guiding clients and communicating value
Earned your first promotion, recognizing your growth and early accomplishments
After 1 Year
By your first year, you will have:
Mastered the responsibilities of the position with efficiency and confidence
Built strong internal relationships with mentors and fellow professionals
Been trusted with greater responsibilities as your expertise grows
Achieved your second promotion, with a clear path toward becoming a Broker
Created a lifestyle with more freedom, less stress, and greater financial stability than most IT roles can offer
Basic Qualifications
18 years or older
U.S. Social Security Number
Able to pass a background check
Willing to obtain a state life/health insurance license (training provided)
Professional, ethical, strong communication skills
Benefits
100% remote
Flexible scheduling
High-income potential
Leadership development and ongoing support
A positive, collaborative work culture
No prior financial background required
Location
United States (Remote)
Your Next Step
If you're an IT professional ready to transition to a more flexible, less stressful, and more financially rewarding career-this is your opportunity to shift from supporting technology to helping families build strong financial systems.
Job Types: Full-time, Part-time
Application Question(s):
Are you willing to undergo a background check, in accordance with local law/regulations?
This position does require investment costs to obtain the proper license; if you are not currently licensed, are you willing to go through the steps to get licensed?
You acknowledge this position is 100% remote working part-time of 10 hours per week.
You acknowledge this position requires a minimum of 10 hours per week, attending weekly group trainings, and weekly 1-on-1 trainings to be successful.
You acknowledge this position is 100% commission with no base pay and is designed to work alongside a full-time position.
Work Location: Remote
Retail Merchandising Solution Architect
Remote job
Senior Retail Merchandising Solutions Architect - Retail Merchandising Technology (Remote)
We are seeking a Senior Architect with deep expertise in retail merchandising systems to help shape and guide a large-scale merchandising transformation. This role focuses on enterprise architecture, platform integration, and technical strategy across core merchandising capabilities.
This is a hands-on architecture leadership role (not hands-on development) working closely with product, engineering, and business teams.
What You'll Do
Define and lead solution architecture for core retail merchandising systems
Guide technical strategy across demand planning, forecasting, allocation, and assortment planning
Ensure seamless integration between merchandising platforms and ERP systems (SAP preferred)
Partner with product and agile delivery teams to drive scalable, enterprise solutions
Establish and uphold architecture standards, governance, and best practices
Support vendor evaluation, platform implementation, and production troubleshooting
Provide architectural leadership across cross-functional technology teams
What We're Looking For
Sr level experience as a solution or enterprise architect in retail technology environments systems working across demand planning and Forecasting
Strong domain expertise in merchandising systems, especially:
Demand Planning / Forecasting
Allocation & Replenishment
Assortment Planning
Experience with large retail platforms such as o9 OR Blue Yonder (merchandising) Highly preferred - (Will consider a similiar enterprise system)
Proven experience integrating merchandising platforms with SAP or other large ERP systems
Ability to think and operate at an enterprise architecture level
Experience working in product-based and agile environments
Strong communication skills and ability to influence technical and business stakeholders
Nice to Have
Exposure to AI or advanced analytics in a retail environment
Experience across multiple merchandising platforms
Strong understanding of master data in retail systems
Additional Details
Fully remote role with quarterly onsite planning sessions
Key ITEMS you will understand in working with Retail Systems :
1. Demand Planning & Forecasting
2. Allocation & Replenishment
3. Master Data & Integration
Manages product, location, and calendar data used across merchandising processes
Integrates with ERP systems (commonly SAP or Oracle) to execute orders, pricing, and inventory updates
If you're a senior solutions architect with expertise in retail merchandising systems work together at scale, we'd love to hear from you.
IT Project Manager
Remote job
A top Fortune 50 financial institution is seeking a Project Manager to lead complex, technology-driven initiatives across the enterprise. This fully remote role is ideal for a seasoned IT Project Manager experienced in delivering large-scale waterfall projects and navigating challenging stakeholder conversations.
About the Opportunity:
Schedule: Monday to Friday
Hours: 8:am to 4:30pm
Setting: Remote
Responsibilities:
Leading end-to-end delivery of complex technical projects following SDLC and waterfall methodologies
Managing scope, schedule, risks/issues, budget, communications, procurement, and change control
Liaising with business and technical stakeholders and communicating effectively at all management levels
Managing project activities using ServiceNow, M365, and project governance tools
Preparing project reports, maintaining roadmaps, updating staffing/resource profiles, and forecasting budgets
Leading IT infrastructure and facilities upgrade projects, sometimes simultaneously
Driving vendor management, reviewing invoices, and overseeing deliverables
Ensuring adoption of change through strong communication and stakeholder alignment
Continuously improving delivery processes, project reporting, and team organization
Qualifications:
7+ years of combined IT Project Management experience
Proven track record delivering Waterfall projects and managing complex technical initiatives
Experience navigating difficult conversations and aligning cross-functional teams
Strong background in Project Delivery, Forecasting, and SDLC Governance
Familiarity with ServiceNow and M365
Strong communication, stakeholder management, and leadership skills (courageous servant leadership mindset)
Desired Skills:
PMP or similar PM certifications
Experience in the Financial industry
Solid understanding of Security rigor and branch/campus technology implementations
Background delivering Security Infrastructure-related technologies
Experience with Azure DevOps
Sr Hubspot Solutions Architect
Remote job
HubSpot Solutions Architect-
*100% Remote
*Contract with a strong potential to convert for the right candidate.
*Please note: We are not able to engage with candidates requiring sponsorship through a third-party firm (C2C).
About Provisions Group
Provisions Group is a consulting and recruiting firm committed to serving others and creating meaningful impact in the IT community. We partner with organizations of all sizes to solve complex technology challenges, build strong teams, and deliver solutions that help businesses thrive. Our people-first culture, humility, and collaborative approach are at the heart of everything we do.
Position Purpose
This role serves as the strategic and technical lead for HubSpot engagements, responsible for designing, architecting, and advising on HubSpot solutions across multiple clients. The Solutions Architect is able to operate effectively at both the executive and tactical levels, translating business objectives into scalable HubSpot architecture and delivering hands-on configuration when needed. This is a trusted technical advisor position focused on delivering exceptional solutions that naturally deepen client partnerships and help expand the business over time.
Must-Haves
• Deep HubSpot experience across multiple hubs (Marketing, Sales, Service, Operations)
• Proven ownership of end-to-end HubSpot architecture and implementation
• Background in Marketing Operations, Sales Operations, or Revenue Operations
• Ability to “speak executive” while also working confidently with tactical teams
• Strong experience designing lifecycle stages, data models, workflows, and automation frameworks
• Demonstrated ability to lead client conversations and guide solution decisions
• Hands-on experience with HubSpot integrations (APIs, webhooks, native connectors)
• Strong functional communication skills in client-facing environments
Core Responsibilities
• Lead HubSpot discovery, solution design, and architecture planning
• Translate executive-level business objectives into tactical configuration and execution
• Architect CRM objects, pipelines, roles, permissions, and governance structures
• Build advanced workflow automations and RevOps processes across hubs
• Develop custom properties, calculated fields, lifecycle models, and data structures
• Implement and maintain integrations using APIs, webhooks, and native connectors
• Support marketing, sales, and service teams with HubSpot process optimization
• Create documentation, architecture diagrams, and decision records
• Maintain data hygiene, sync rules, deduplication processes, and governance
• Serve as primary technical lead on client calls, guiding roadmap and best practices
• Identify areas for additional value through advisory insights and technical recommendations (not sales-driven)
Preferred Skills
• 3-7+ years of HubSpot architecture or implementation experience
• HubSpot Certifications (CRM Implementation, Revenue Operations, Marketing Ops, CMS Developer, etc.)
• Experience integrating HubSpot with Salesforce, Dynamics, ZoomInfo, Azure, or similar systems
• Understanding of RevOps frameworks and go-to-market operational processes
• Familiarity with CMS components (HTML/CSS/HubL)
• Experience in consulting or professional services
• Ability to troubleshoot workflow, sync, and configuration issues
• Experience working in an Agile or sprint-based delivery model
• Experience using HubSpot's native AI tools (e.g. Breeze AI / Smart CRM AI) - including data-enrichment, AI-driven automation, content generation, or CRM-intelligence features
Soft Skills
• Strong communicator capable of simplifying complex concepts
• Operates independently with ownership and accountability
• Collaborative partner with a team-oriented mindset
• Proactive learner who adapts quickly to new features and platform changes
• Confident working with executives while remaining hands-on when needed
Consulting Cloud Architect (Remote, US)
Remote job
Fortinet is seeking a Cloud Architect supporting Public Cloud with a focus on AWS. As a part of the Public Cloud team, this role will support the technical alliance relationship with AWS to develop additional feature integration, novel use cases, and overall improved value of Fortinet on AWS. The position will also support customer engagements and evangelism of Fortinet's cloud-enabled portfolio. The position will work closely with Product Management and Development, Field Sales teams, and customers to deliver lightweight service enhancements leveraging core Public Cloud capabilities. Public Clouds services include IaaS, SaaS. Candidates should have in-depth understanding of cloud security services, such as SCA, DAST, CWP, CSPP, CASB and other SaaS solutions. This role is a hands-on engineering and architecture position that requires development and/or DevOps abilities.
Responsibilities:
Create organizational workflow enhancements to deliver public cloud-sourced services, such hands-on labs, customer POCs, tool integration, data enrichment and other uses
Provide technical guidance on Public Cloud matters to internal stakeholders
Develop simple to complex scripts leveraging Cloud Service Provider (CSP) capabilities
Document and maintain script and application libraries or repositories
Provide technical guidance on Public Cloud integration and development, ex. the use of CSP APIs and how they can be leveraged
Translate business requirements to programmatic logic
Conduct proof of concepts
Support Professional Services activities
Develop customer-facing documentation
Lead training activities for internal and external partners and customers
Create reference designs and code that applies CSP best practices
Advise Product and field Engineering on solution options, feature requirements, and reference designs.
Requirements:
5+ years of development and/or scripting experience with a major language.
Strong capabilities in one or more of Python, Node.js, C#, C++, C, Ruby, Perl
Understanding of database services such as DynamoDB, PostgreSQL, etc.
Familiarity with CI/CD tools such as git, jenkins
Ability to use data structures such as yaml, XML, JSON
Cloud development experience highly desired with 2-3 using any of AWS, Azure, Oracle OCI, or Google GCP, Alibaba Cloud
Familiarity with orchestration tools (ex. Terraform, Ansible, Chef, puppet, Lambda)
2 -3 years of experience in the design and implementation of Public Cloud services
5+ years of experience using cloud tools (ex. Git, AWS Dev tools)
Experience in network security highly desired, including VPN, Proxies, Authentication, etc.
Technical writing and network documentation skills highly desired
Kubernetes and Docker experience highly desired
Education:
Bachelor's degree in CompSci or similar and/or equivalent experience required
Master's preferred
Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program.
Wage ranges are based on various factors including the labor market, job type, and job level. On target earnings for this position is expected to be $228,100 - $253,400 per year. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.
All roles are eligible to participate in the Fortinet equity program, and this position is also eligible for commissions based on the terms of the Sales Compensation Plan
Auto-ApplyPrincipal Technical Program Manager/ Product Manager
Remote job
Join the Sony Engagement Platform Services (SEPS) Team, where innovation meets collaboration in the dynamic world of digital engagement. At SEPS, we are building the next-generation platform that powers how fans connect with the content-and the creators-they love. Our mission is to unlock meaningful, data-driven engagement across Sony's entertainment ecosystem, from games and anime to music, film, and live experiences-empowering both internal teams and external partners to build at scale. Our mission is to create a world-class engagement platform that not only enhances existing revenue streams but also drives new opportunities through a robust ecosystem of partners and creators. By decoupling application development from platform services, we empower our teams to deliver exceptional solutions with agility and efficiency. If you are passionate about shaping the future of digital engagement and want to be part of a vibrant community that values creativity and collaboration, we invite you to explore the exciting opportunities within our team. Together, we will shape the future of fan experiences and define the foundation for what's possible in the realm of engagement. To learn more visit: *********************************************************************
POSITION SUMMARY
SEPS is seeking a Principal Technical Program Manager / Product Manager to drive the strategy, planning, and execution of large-scale, multi-year platform initiatives with global impact. This role operates at the intersection of product management, platform engineering, and business strategy.
You will partner closely with Product Management, Engineering, Design, and Business leaders to define product outcomes, align roadmaps, and ensure successful delivery of platform capabilities that enable Sony teams and partners to build, scale, and monetize engagement experiences. Your work will directly influence platform adoption, customer value, and long-term ecosystem growth.
JOB RESPONSIBILITIES
Product & Platform Leadership
Own the end-to-end execution of highly complex, platform-level initiatives that support SEPS product vision and roadmap. Translate high-level business goals into clear product outcomes, milestones, and success metrics, especially in ambiguous or early-stage problem spaces.
Product Strategy & Roadmap Alignment
Partner with Product Managers and Engineering leaders to shape and align multi-quarter and multi-year roadmaps. Ensure prioritization reflects customer impact, platform scalability, technical feasibility, and business value.
Stakeholder & Executive Management
Act as a strategic partner to executives and senior leaders across Product, Engineering, Marketing, Finance, Legal, and Go-To-Market teams. Communicate product progress, risks, trade-offs, and dependencies with clarity, enabling informed, outcome-driven decision-making.
Cross-Functional Delivery
Drive tight alignment across product discovery, delivery, and launch activities. Connect technical execution with customer needs and business objectives, ensuring platform capabilities are delivered in a way that accelerates adoption and unlocks downstream product innovation.
Risk, Dependency & Portfolio Management
Identify and manage risks, technical dependencies, and organizational constraints that impact product delivery. Proactively develop mitigation strategies to protect roadmap commitments and long-term platform health.
Organizational & Resource Optimization
Influence operating models, team structures, and investment decisions to improve delivery velocity and product quality. Help scale product and platform processes that support global, multi-team execution.
Technical & Product Acumen
Leverage strong technical understanding to partner effectively with engineering teams, guide architectural discussions, and ensure product decisions balance short-term delivery with long-term platform sustainability.
Continuous Improvement & Product Excellence
Champion product and delivery best practices across SEPS, including roadmap hygiene, metrics-driven execution, and continuous learning. Mentor program and product leaders to elevate organizational maturity.
Culture & Leadership
Model calm, clarity, and accountability in high-ambiguity environments. Serve as a mentor and role model, fostering a culture of ownership, transparency, and customer-centric thinking.
Honesty, trustworthiness, and ethical conduct are material requirements for this role.
QUALIFICATIONS FOR POSITION
Your qualifications and experience should include:
15+ years of experience leading complex, high-impact platform or product initiatives in fast-paced, technology-driven environments.
Strong track record partnering with Product Management to define strategy, roadmaps, and measurable outcomes.
Outstanding communicator across all levels of management, with exceptional written and verbal skills.
Strategic thinker with strong decision-making skills under pressure.
Experience managing programs with heavy interdependencies across disparate engineering (JIRA) and business (non-JIRA) systems.
Track record of driving clarity and resolution in ambiguous or high-stakes situations.
Strong judgment in issue escalation, with the ability to resolve challenges independently when possible.
Experienced mentor, committed to growing team members and advancing PMO practices.
Deep knowledge of Systems Development Lifecycle (SDLC) and Agile/Scrum methodologies.
Experience in the video game industry.
Understanding of Japanese workstyle, culture, and language.
In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity, and Inclusion. We are committed to creating an inclusive employee experience for you to thrive as part of Sony's purpose to “fill the world with emotion through the power of creativity and technology”.
Benefits:
SCA offers benefits-eligible employees (generally regular employees scheduled to work 20 or more hours a week) a comprehensive benefits program that offers coverage and support for employees and their family's physical, emotional, and financial well-being.
What we offer you:
Comprehensive medical, prescription drug, dental, and vision coverage with coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)
Employee assistance plan and comprehensive behavioral health benefits
Fertility benefits, including surrogacy, and adoption assistance programs
Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children
Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance
Short-term & long-term disability plans
Paid parental and caregiver leave
401(k) Plan with pre-tax, Roth, and after-tax options and company match with immediate vesting
Education assistance and student loan programs
Other Programs:
Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year's Day (based on business needs)
Referral bonuses (subject to eligibility)
Matching gift program
A wide variety of employee business resource groups (EBRGs)
Special discounts on Sony products, offered exclusively to Sony employees
Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)
Annual incentive bonus
The anticipated annual base salary for this position is $235,000 to $255,000. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
#LI-KD1
SCA will consider qualified applicants with arrest or conviction records in accordance with applicable law.
All qualified applicants will receive consideration for employment without regard to any basis protected by applicable federal, state, or local law, ordinance, or regulation.
Disability Accommodation for Applicants to Sony Corporation of America
Sony Corporation of America provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at ******************* or by mail to: Sony Corporation of America, Human Resources Department, 25 Madison Avenue, New York, NY 10010. Please indicate the position you are applying for.
We are aware that unauthorized individuals or organizations may attempt to solicit personal information or payments from job applicants by impersonating our company through fraudulent job postings. We take these matters seriously but cannot control third-party websites. To protect your personal information, please verify that any job posting you respond to also appears on our official Careers page: ***************** Please also be advised that we never request personal identifying information (such as Social Security numbers, bank details, or copies of identification documents) during the initial stages of our application process. If you have any doubts about the authenticity of a job posting or communication, please contact ******************* before submitting any information.
Right to Work (English/Spanish)
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Auto-ApplyStaff Technical Program Manager, Engineering Productivity
Remote job
Role Description
Dropbox is seeking an exceptional Technical Program Manager (TPM) to join our team. As part of the CTO team, you will lead enterprise wide programs driven out of the CTO org or some of the highest priority initiatives at the company. You will collaborate cross-functionally with teams to align on strategy and requirements, define and execute on clear roadmaps, drive alignment with product and company priorities, and own the end-to-end execution of your programs. The ideal candidate has strong technical experience, organized and detail oriented, able to use their influence to drive results for their team with a sense of urgency and ownership and is a adaptable team player who is able to drive ambiguous challenging programs forward.
Our Engineering Career Framework is viewable by anyone outside the company and describes what's expected for our engineers at each of our career levels. Check out our blog post on this topic and more here.
Responsibilities
Program Leadership: You will drive the development, alignment, and execution of strategic engineering initiatives, defining clear roadmaps and ensuring successful delivery across cross-functional teams. You must be able to manage ambitious timelines, proactively identify and mitigate risks and issues, and lead the successful execution of complex, cross-functional engineering programs.
Stakeholder Management: You will build trusted partnerships with cross-functional stakeholders at all levels of the organization to align priorities, remove roadblocks, and drive collective success.
Executive Communication: You will communicate program goals, progress, and outcomes clearly and confidently across teams and to executive leadership, providing transparency and fostering alignment.
Leadership Through Influence: You will collaborate effectively with leaders to guide decisions, resolve conflicts, and ensure progress toward shared goals through influence and operational excellence.
Operational Excellence: You will identify and implement scalable processes, tools, and best practices that improve execution efficiency, predictability, and cross-team collaboration across the engineering organization.
Data-Driven Execution: You will use metrics and KPIs to assess program health, measure impact, and drive data-informed decisions that ensure successful outcomes.
Culture & Mentorship: You will foster a culture of accountability, collaboration, and continuous improvement, while mentoring peers and emerging TPMs to elevate program management excellence across the organization.
Requirements
12+ years of Technical Program Management experience driving complex, cross-functional, and highly technical programs in a related industry.
Bachelor's degree in Computer Science, Engineering, or equivalent technical discipline; advanced degree preferred or equivalent practical experience.
Deep technical aptitude with the ability to understand and influence technical architectures, discuss system design, reliability, and scalability tradeoffs, and connect technical decisions to business impact.
Exceptional communication and executive presence, with demonstrated ability to influence and align senior leaders and technical teams. Skilled at presenting to large audiences and managing high-stakes communication under pressure.
Proven success delivering large-scale, enterprise level, cross-functional programs with significant technical complexity, using expert program management practices, structured problem solving, and process improvement to drive predictable outcomes.
Demonstrated ownership of end-to-end execution, from strategy and roadmap definition through delivery and post-launch measurement, ensuring technical and business goals are met.
Track record of scaling impact beyond direct scope, mentoring TPMs and engineering peers, and contributing to the evolution of program management frameworks and best practices across the organization.
Preferred Qualifications
Experience with AI Productivity tools
Expertise being a champion for program management tools and their utilization across a company (e.g., Jira, Airtable, Asana, etc.)
Experience working with platform or infrastructure groups in large companies
Compensation
US Zone 1
This role is not available in Zone 1
US Zone 2$189,700-$256,700 USDUS Zone 3$168,600-$228,200 USD
Auto-ApplySenior IT Operations Manager
Remote job
Sentinel Blue is looking for a Senior IT Operations Manager to join our Operations organization, working alongside peer leaders in Security, Compliance, PMO, and Customer Success. This role will directly lead our Service Desk and Infrastructure Engineering teams while owning the full lifecycle of IT operations from ticket intake and resolution through remediation, automation, lifecycle management, and continual service improvement.
The ideal candidate has strong leadership skills, a hands-on technical foundation across Microsoft and cloud infrastructure, and a passion for building repeatable and secure operational practices. They should communicate effectively with both executives and engineers, drive ITIL-aligned processes, enforce change management standards, and deliver reliable service outcomes across our client environments.
This is a full-time position that is fully remote. Due to the nature of our work, you must be a U.S. citizen with eligibility for a clearance. No exceptions.
A day in the Senior IT Operations Manager role:
The Senior IT Operations Manager will oversee the full lifecycle of IT services and infrastructure operations, ensuring reliability, security, and responsiveness across all client environments. A typical day may include managing ticket escalations, coordinating service desk workflows, reviewing infrastructure performance metrics, and ensuring adherence to secure baseline configurations for systems such as Windows 11, Windows Server, mac OS, Microsoft 365, and Azure.
This role will track and improve key operational metrics, including ticket volume, SLA adherence, MTTR (mean time to resolution), system uptime, patch compliance rates, backup success rates, and individual contributor performance indicators. They will establish and maintain dashboards for visibility across leadership and technical teams, and ensure that SLA and KPI targets are clearly defined, measured, and met.
The Senior IT Operations Manager will also participate in change management activities, conduct post-incident reviews, and collaborate with peer teams in Security, Compliance, PMO, and Customer Success to align technical practices with operational and security objectives. They will help refine ITIL-aligned processes and implement automation and knowledge-sharing initiatives that drive long-term efficiency and service quality.
As the organization grows, this role will have opportunities to shape infrastructure modernization roadmaps, mentor technical staff, drive continuous improvement initiatives, and expand into strategic leadership or architecture positions.
Responsibilities:
Lead the Service Desk and Infrastructure Engineering teams, ensuring consistent ticket lifecycle management from intake through resolution and post-incident review.
Monitor and improve operational metrics including SLA performance, MTTR, ticket volume trends, escalation rates, patch compliance, backup success, and infrastructure uptime.
Maintain clear escalation paths and ensure appropriate ticket categorization, prioritization, and assignment across support tiers.
Drive the development and enforcement of secure baseline configurations for Windows 11, Windows Server, mac OS, Microsoft 365, Azure, and endpoint devices.
Oversee patching, backup, disaster recovery, and environment lifecycle management, ensuring accurate tracking and remediation of failures or exceptions.
Implement and refine ITIL-aligned processes including Incident, Problem, Change, and Knowledge Management frameworks.
Coordinate with peer teams in SOC, Compliance, PMO, and Customer Success to align operational practices with security, regulatory, and customer-facing objectives.
Participate in change management activities, including risk scoring, approval workflows, rollback planning, and impact communication.
Conduct post-incident reviews and root cause analyses, ensuring remediation activities are documented, tracked, and executed.
Maintain operational documentation, SOPs, runbooks, asset inventories, and knowledge base articles to standardize and streamline support.
Manage performance expectations for individual contributors through metrics, coaching, and feedback loops driven by data and SLA adherence.
Identify automation opportunities and drive continual service improvement initiatives that reduce recurring incidents and increase operational efficiency.
Provide regular reports and operational insights to leadership, translating complex technical metrics into clear business narratives.
What We Can Offer:
Sentinel Blue is a young company with a focused mission: We're bringing enterprise-class cybersecurity to small and medium sized businesses. Frankly, we're pushing the envelope of how things are done and constantly seeking innovative ways to meet that mission. The pace is fast, and we're always learning new things. This is a great place if you want to expose yourself to new and emerging technologies, want to be challenged, and want to build your skills. Further, success in this role can quickly transition into a team leadership role. The right person will find themselves in a fun, dynamic environment, working on interesting problems and making a real difference.
You will be required to achieve a Security+ certification in the first 2 months of hire; we'll cover your certification costs and provide paid time for you to study!
Requirements:
U.S. citizenship - by nature of our work with the defense industry, all employees must be eligible for a Secret clearance.
5-10 years of experience in IT operations, service delivery, infrastructure engineering, or IT leadership roles.
Proven experience managing Service Desk, Tiered Support Models, and escalation workflows.
Hands-on experience with infrastructure technologies such as Windows 11, Windows Server, mac OS, Microsoft 365, Azure, virtualization platforms, and enterprise networking.
Demonstrated ownership of operational metrics such as SLA adherence, MTTR, uptime, patch compliance, backup success rates, and ticket volume reduction.
Experience implementing or improving ITIL-aligned processes including incident management, change management, problem management, and knowledge management.
Ability to lead teams, make decisions under pressure, assign priority appropriately, and maintain operational discipline.
Experience deploying and enforcing secure baseline configurations across client environments.
Strong communication skills, with the ability to clearly report status, escalate risks, and translate technical issues into business impacts.
Ability to manage multiple initiatives simultaneously while driving tasks to completion through structured workflows.
CompTIA Security+ certification is required in the first 2 months of hire
Desired Qualifications:
Relevant certifications such as CMMC Certified Professional (CCP), Certified CMMC Assessor (CCA), ITIL Foundation/Practitioner, CompTIA Network+, Azure Administrator, Azure Solutions Architect, CCNA, CISSP, or related technical credentials.
Experience working in a multi-client consulting or managed services environment. Prior work supporting multiple organizations simultaneously is highly valued.
Familiarity with Azure Government and Microsoft 365 GCC High environments, including their unique compliance and security requirements.
Practical understanding of security and compliance policies such as least privilege, RBAC, audit logging, configuration baselines, change management, and endpoint protection.
Experience leading technical teams in client-facing roles such as IT operations, consulting, infrastructure engineering, Service Desk leadership, or support management.
Understanding of cloud-first architecture and securing environments built in Azure, Microsoft 365, and hybrid environments.
Experience with related frameworks such as CMMC, NIST 800-171, NIST 800-172, NIST 800-53, FedRAMP, ISO 27001, CIS Controls, or SOC 2.
Ability to analyze infrastructure configurations and determine whether policies or technical safeguards meet operational and security objectives.
Demonstrated passion for continual improvement, automation, and professional growth, with potential to advance into Director-level roles.
Bachelor's or Master's degree in Information Systems, Computer Science, Cybersecurity, Business, or a related technical field.
Benefits:
Fully paid individual healthcare, vision and dental insurance for the employee.
Paid certification and training opportunities.
Three weeks of paid vacation + 10 paid holidays.
A supportive environment with a focus on keeping healthy work-life balance.
Retirement benefit (401k) with company match.
Technical Solution Architect (Proposals)
Remote job
Who we are!Company is an integrated digital solutions firm that specializes in Cybersecurity, Cloud and Managed Services. Our team provides high-end, quality resources to help our Federal Mission Partners realize their goals. You.As a Technical Solutions Architect, you are more than a proposal contributor, you are a technical storyteller and thought leader who thrives on solving complex problems. You will design, articulate, and defend solutions that not only meet requirements but demonstrate vision, clarity, and confidence in execution. This role demands intellectual curiosity, versatility across modern architectures (Cloud, AI/ML, Zero Trust, DevSecOps, MLOps), and the ability to translate deep technical expertise into compelling strategies that resonate with evaluators and decision makers.
What you get to do.•Own the technical solution through the Capture and Proposal lifecycle-shaping strategy from early qualification through final submission.•Engineer elegant solutions that go beyond baseline compliance, anticipating mission needs and positioning our offerings as differentiated and sustainable.•Collaborate across disciplines-working with SMEs, program leaders, capture teams, and executives to align solutions with both customer outcomes and business strategy.•Design and document architectures using diagrams, models, and solution narratives that integrate security, scalability, and innovation.•Architect across platforms including cloud-native (Azure, AWS), hybrid/multi-cloud, and edge environments-integrating DevSecOps, MLOps, automation pipelines, and Zero Trust architectures.•Shape proposals into winners by blending technical depth with narrative clarity, ensuring evaluators understand the mission impact of your design.•Mentor and influence-help cross-functional staff understand not only what the solution is, but why it matters to mission and customer success.•Lead proofs-of-concept and technical demos that validate innovative approaches and establish customer trust.•Bridge technical and financial viability by working closely with pricing teams to ensure solutions are both defensible and compelling.•Stay ahead of trends, monitor emerging technologies, federal standards, and mission requirements to inject innovation into every solution.•Develop and mature PT78's internal capabilities, building reusable solution assets, frameworks, and delivery tools that strengthen our technical depth and set the foundation for future growth.
Required skills.•Bachelor's Degree or recent commensurate experience•Ability to obtain a DoD Secret Clearance•Minimum eight (8) years of experience in IT, with at least•Minimum five (5) years in a Solution Architect role for Federal Customers.•Proven success in federal proposal development, with a track record of shaping solutions that win.•Strong expertise in Azure Platform Services and product evolution (AI, OpenAI, Power Platform).•Mastery of federal compliance standards (FISMA, FedRAMP, NIST) and how they drive design.•Hands-on experience with DevSecOps pipelines (Jenkins, Terraform, OpenShift, Docker, Ansible, GitHub, Nexus).•Strong understanding of Zero Trust and enterprise cybersecurity architectures.•Exceptional communication skills-able to translate technical depth into accessible, persuasive narratives.•Proficiency with solution design tools (Visio, PowerPoint, Project).
Preferred Skills.•Direct operational and workload development experience with Federal agencies in cloud/hybrid environments.•Experience designing MLOps/AI-enabled architectures in regulated federal environments.•Demonstrated thought leadership (white papers, speaking, or published solutions).
Company is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age, or genetic information.
Auto-ApplyPrincipal Solutions Architect - Healthcare Technology
Remote job
About the Role We are seeking an accomplished Principal Solutions Architect with deep expertise in healthcare and regulated industries to design, guide, and deliver transformative technology solutions. In this role, you will bridge business needs and technology capabilities, working in very close partnership with product management, business stakeholders, and engineering teams to bring innovative, compliant, and scalable healthcare solutions to market.
You will play a critical role in shaping solution architecture that leverages cloud platforms, AI-driven capabilities, and modern emerging software tools, ensuring alignment with healthcare regulations while enabling efficiency, security, and impact.
Responsibilities: What You'll Do:
Collaborate with product management and business leaders to translate business goals into scalable, compliant solution designs.
Design end-to-end solution architectures across applications, data, integrations, and infrastructure, with a focus on healthcare workflows, patient experience, and compliance requirements (HIPAA, CMS, HITECH, etc.).
Serve as the technical leader for healthcare technology implementations, guiding engineering teams through architectural best practices and ensuring regulatory alignment.
Evaluate and recommend cloud services, AI frameworks, and modern software tools as part of the overarching architecture to optimize scalability, resilience, and performance.
Ensure security, interoperability, and compliance with industry standards (FHIR, HL7, HIPAA, HITRUST).
Act as a thought partner to product teams, balancing innovation with regulatory constraints and operational feasibility.
Develop solution roadmaps, architecture blueprints, and technical documentation to support delivery and future scalability.
Mentor engineers and architects, fostering a culture of innovation and compliance in healthcare technology.
Qualifications
Minimum Education, Experience & Training Equivalent to:
10+ years of experience in solution architecture, with at least 5 years in healthcare technology.
Bachelor's or Master's degree in Computer Science, Engineering, or a related field (or equivalent experience).
Strong track record designing and implementing solutions in regulated industries (healthcare, insurance, life sciences, or government).
Expertise in cloud technologies (e.g., AWS [EC2, S3, Lambda], Microsoft Azure [App Services, AKS], Google Cloud [BigQuery, Cloud Run]).
Deep understanding of AI tools and implementations (e.g., large language models, TensorFlow, PyTorch, Azure Cognitive Services, AWS Bedrock, Vertex AI).
Proven experience working in tight partnership with Product Management and business stakeholders to align technology solutions with business priorities.
Exceptional communication skills with the ability to explain technical solutions to business leaders and vice versa.
Knowledge of modern software tools such as:
Data & Integration: Databricks, Snowflake, Apache Kafka
DevOps & Orchestration: Kubernetes, Docker, Terraform, GitHub Actions
Healthcare Standards & APIs: HL7, FHIR, SMART on FHIR APIs
Requests:
Sensitivity to working with an ethnically, linguistically, culturally, and economically diverse population.
A commitment to the values of the organization while demonstrating good judgment, flexibility, patience
and discretion when dealing with confidential and sensitive matters.
Familiarity with the latest tech and competitive generative ecosystems.
Frequent visual or auditory communication and listening.
Capacity to utilize computers and telephones to communicate.
Can communicate effectively within the work environment, read and write in English.
Knowledge, Skills & Abilities (organized by our company values):
Bold:
Challenges the status quo in service of creating advocacy informed systems and external partnerships.
Experience coaching, facilitating, or working in advocacy spaces.
Navigates ambiguity with an excitement for problem solving.
Effectively manages programs from visioning to implementation + impact measure.
Commitment to meet agreed upon deadlines on time or ahead of schedule.
Transparent on action, pursuits, and outcomes.
Community oriented:
Seeks to understand the underlying needs, desires, and values of colleagues.
Proactively builds spaces for others to engage in learning and community.
Appreciates and demonstrates collaboration across teams.
Serves as a role model, bringing our core values to life in your work.
Works well with employees at any level of employment.
Equity informed:
Effectively advocates for historically excluded or forgotten groups.
Understands that humans have biases and are imperfect as a baseline.
Effectively working with an ethnically, socioeconomically, linguistically, and culturally diverse population.
Understands of the social determinants of health and healthcare disparities.
Approaches work with a growth mindset, welcome feedback, and understand that humans all have biases and are imperfect as a baseline.
Wellbeing driven:
Willingness and commitment to self-reflection and re-thinking.
Ability to understand your physical, mental, social, and financial wellbeing needs with a willingness to co-create boundaries that allow you to sustainably show up and honor your humanity.
Conditions of Employment
Ability to obtain and maintain criminal record clearance through the Department of Justice (DOJ). The People & Performance Department must analyze DOJ/FBI live scan reports in accordance with applicable Federal, State, and Local laws, as well as fitness for the position.
Ability to obtain and maintain clearance through the Office of Inspector General.
Must attend any required training.
Time Type:
Full time Compensation:$187,000 - $253,000 / Annually
The statements contained in this job description reflect general details as necessary to describe the principal functions of this job. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas as deemed fit for the organization.
Catalight is an equal opportunity employer.
Auto-ApplyEnterprise Architect
Remote job
Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: *************************************************************************************** applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description:
Enterprise Architect (Solventum)
3M Health Care is now Solventum
At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.
We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.
The Impact You'll Make in this Role
The Enterprise Architect is a key leadership role in the Global IT organization and a driver of business and technology innovation. This role facilitates Enterprise Architecture governance and partners in the modernization of the Enterprise Architecture practice and technology landscape that supports the company's growth agenda.
The Enterprise Architect is responsible for advancing EA process maturity aligned with the TOGAF framework. This role facilitates the EA team's activities in designing, documenting, and governing the overall IT architecture. The Architect aligns technology solutions with business strategies, drives use of TOGAF methods to create comprehensive architectural blueprints across all levels of the IT landscape, and collaborates with stakeholders to ensure solutions meet enterprise needs and objectives. The Architect also actively manages the Architecture Review Board, guiding adoption of best practices, improving conformance to standards, and partnering with teams to implement designs that are sustainable and cost-effective throughout their lifecycle.
Architecture Practice Expansion: Develop and maintain Solventum's comprehensive enterprise architecture model using TOGAF framework, including business, information, application, and technology layers, encompassing both current state and future roadmap.
Architecture Governance: Coordinate, create, publish, and measure adoption of architectural artifacts (standards, policies, principles) across technology domains through partnership and facilitation of other Enterprise Architects, Technology Service Owners, and Engineering teams.
Architecture Reviews: Facilitate the Architecture Review Board and manage the pipeline of architectural reviews, ensuring a responsive process and strengthening engagement of technical teams, business leaders, and program/project managers.
Solution Architecture: Collaborate with business stakeholders to define and guide the architecture design of enterprise applications including SAP, CRM, MES, R&D, and Quality systems to align with strategic goals of the enterprise and to establish an integrated technology landscape.
Technology Lifecycle Management: Conduct research and assess new technologies for potential impact on the enterprise architecture, recommending adoption where appropriate and driving technology lifecycle management for implemented technologies.
Delivery Management: Manage individual architects and architecture teams in the creation and publication of detailed architectural artifacts and technical solutions, assuring on time and on budget delivery.
Change Management: Facilitate the transition to new architectures by identifying and coordinating change programs that address people, organization, process, and technology considerations.
Your Skills and Expertise
To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:
Bachelor's degree or higher AND ten (10) years of experience as an Enterprise Architect, Technical Architect, or similar role in a private, public, government or military environment
OR
High School Diploma/GED AND sixteen (16) years of experience as an Enterprise Architect, Technical Architect, or similar role in a private, public, government or military environment
AND
In addition to the above requirements, the following are also required:
Enterprise Architecture Knowledge: Expert knowledge in one or more architectural domains like business, information, application, and technology.
TOGAF Expertise: Deep understanding of the TOGAF framework and demonstrated experience implementing its components, methodologies, and best practices.
Technical Acumen: Architecture expertise in one or more technology domains such as ERP, business applications, cybersecurity, data & analytics, integration services, automation, AI, cloud-infrastructure, and end user technologies.
Technology Experience: Experience with one or more of the following technologies: SAP S4/Hana, Microsoft Dynamics, SalesForce.com, SAP BTP/Datasphere, Mulesoft, Snowflake, AWS & Azure Cloud, Z-Scaler, ServiceNow, Microsoft 365 & Power Platform.
Delivery and Team Management: Expertise in agile and/or waterfall project management disciplines and tools with demonstrated experience managing personnel, teams, and work delivery.
Additional qualifications that could help you succeed even further in this role include:
Written and verbal communication skills and ability to convey complex technical concepts to diverse audiences.
Problem solving and analytical abilities to assess current IT landscape, identify gaps, and develop optimal solutions.
Leadership Skills - ability to influence decision-making and guide teams towards achieving architectural goals.
Ability to work collaboratively with cross-functional teams.
Problem-solving and analytical skills.
Relevant certifications (e.g., TOGAF, Zachman) are a plus.
Work location: Remote - United States
Travel: May include up to 15%
Relocation Assistance: May be authorized
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being
Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.
Applicable to US Applicants Only:The expected compensation range for this position is $207,348 - $253,425, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: *************************************************************************************** of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.
Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain *****************. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.
Please note, Solventum does not expect candidates in this position to perform work in the unincorporated areas of Los Angeles County.Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
Solventum Global Terms of Use and Privacy Statement
Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.
Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the
terms.
Auto-ApplyEnterprise Architect
Remote job
Country USA State Ohio City Cincinnati Descriptions & requirements About the role: As an Enterprise Architect for TQL, you will apply your expertise to shape and deliver innovative software solutions from business need definition and discovery through delivery. You will guide team members through onboarding of each software program by familiarizing them with its objectives and technical direction. You will coordinate with other capabilities to ensure world-class user experiences and creation of scalable and resilient systems that can adopt to the ever-changing needs of the logistics and transportation industry.
What's in it for you:
* $148,000-185,000 base salary + performance bonuses
* Position based in Cincinnati, OH; Charlotte, NC; or Tampa, FL (relocation assistance provided)
* Advancement opportunities with aggressive and structure career paths
* A culture of continuous education and technical training with reimbursements available
* Hybrid work environment with the ability to work remotely 40 hours per month
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
* Certified Great Place to Work and voted a 2019-2026 Computerworld Best Places to Work in IT
What you'll be doing:
* Collaborate with stakeholders to understand business objectives and requirements
* Develop architecture roadmaps and strategies for enterprise systems
* Define and design microservices, APIs, and integration technology patterns
* Drive the adoption of domain-driven design principles and lead capability mapping workshops
* Develop and implement cloud-native technology solutions using containerization and orchestration technologies such as Kubernetes
* Evaluate and recommend new technologies and tools that can improve system performance and efficiency
* Make "build, buy, partner" technology decisions based on clearly established criteria
* Collaborate with development teams to ensure that solutions are scalable, resilient, and secure
* Define and implement architecture standards and best practices across the organization
* Collaborate with other architects and technical leads to ensure alignment of architecture across all systems and components
What you need:
* Bachelor's degree in Computer Science or related field
* 8+ years of experience as a Solution Architect or Enterprise Architect
* Experience decoupling monolithic solutions and designing and implementing microservices-based systems using domain-driven design principles
* Strong knowledge of cloud-native technology paradigms and containerization technologies such as Docker and Kubernetes
* Hybrid technology and experience with cloud platforms (Azure)
* Strong understanding or RESTful APIs, service-oriented architectures, and event-driven architecture patterns
* Experience with Agile methodologies and DevOps practices
* Excellent critical thinking and problems solving skills
* Highly collaborative with the ability to successfully execute new technology strategies and patterns
Where you'll be: 4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
Chief Architect - Remote
Remote job
The Chief Architect is part of the Information Technology department and reports to the Chief Information Officer. As our Chief Architect, you will lead the architecture team and be responsible for establishing company-wide strategies and standards that guide the modernization and evolution of our systems and information infrastructure to ensure mission effectiveness as well as efficiency. This role is responsible for documenting and maintaining the “as-is” systems and data architectures and defining target architectures. The Chief Architect will oversee governance processes to ensure alignment with target architectures and established CIS standards. The Chief Architect will also provide architectural guidance and advice for CIS's system development efforts, balancing operational needs and target architecture alignment. The Chief Architect will also participate in business process change efforts and assist in the CIS-wide efforts to develop and implement processes that support the effective governance of our enterprise information systems.
What You'll Do:
Serve as an advisor to CIS leadership regarding systems architecture, standards, and implementation strategies, including presenting architectural tradeoffs and resolving architectural issues
Develop and maintain ‘as-is' and ‘to-be' architectures in formats that are appropriate to inform decision making for technical members and leadership to improve performance consistent with our CIS mission
Coordinate with leadership to develop system evolution strategies based on target architectures, mission priorities, and available resources
Assist in identifying efficiencies through system consolidation, elimination, or standardization
Establish and oversee governance processes that ensure system development efforts comply with CIS architects and standards
Support the management of key programs to ensure fidelity with CIS standard architectures and patterns, and to address architectural issues with third-party development organizations
Provide leadership, coaching, and support for the IT architectural team
Other tasks and responsibilities as assigned
What You'll Need:
Bachelor's degree in Computer Science, Systems Engineering, or Information Systems*
5+ years' experience as an Enterprise or Chief Architect for organizations managing multiple programs and projects
5+ years' experience leading an Enterprise Architecture team
5+ years' experience contributing to the design and development of complex and distributed software projects, specifically in a cloud environment (i.e., AWS, Azure)
Proven ability to guide the development, adoption, and governance of enterprise architectures, as well as architecture principles, standards, and guidelines
Experience in serving as an architect to development and business operations organizations as they plan and implement their systems roadmaps
Proven ability to partner across complex organizations to deliver enterprise solutions that meet mission needs and adhere to enterprise architecture standards, support capabilities, and align with future strategy
Deep technical understanding of application and data interfaces and use of application programming interfaces
Ability to document and communicate system capabilities and requirements to both technical and non-technical stakeholders at all organizational levels
Experience with one or more architecture frameworks (e.g., TOGAF, Zachman, AIDAF)
Ability to engage with vendors and third parties to communicate organizational needs and assess the fitness of products and services for use by the organization
Must be authorized to work in the United States
It's a Plus if You Have:
Master's Degree in Enterprise Architecture, Systems Engineering, Computer Science, or related discipline
Knowledge and experience with Agile methodologies
Understanding of IT service management methodologies and frameworks, especially ITIL
*Additional years of relevant experience or a combination of an Associate's degree or equivalent and relevant experience may be substituted for the Bachelor's degree.
At CIS, we are committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place.
Compensation Range:
USD$153,100.00 - $275,500.00
Auto-ApplyEnterprise Architect Consultant
Remote job
About Coalfire Coalfire is on a mission to make the world a safer place by solving our clients' hardest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Chicago, Illinois with offices across the U.S. and U.K., and we support clients around the world.
But that's not who we are - that's just what we do. We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference.
Position Summary
As an Enterprise Architect Consultant, you will be responsible for leading the architecture strategy and delivery of large-scale, complex technology transformation programs. You will act as a trusted advisor to C-suite executives and clients, guiding them through business and IT strategy alignment, architecture governance, and the adoption of emerging technologies to enable their business goals.
You will oversee the development of innovative, enterprise-level technology solutions that enhance clients' business performance, reduce costs, and improve scalability. In this role, you are expected to manage teams, client relationships, and drive the overall architecture vision for multiple projects while ensuring alignment with clients' long-term business objectives.What You'll Do
Lead the enterprise architecture function for major client engagements across industries, aligning business and IT strategies.
Serve as a thought leader and trusted advisor to clients on architecture frameworks (e.g., TOGAF, Zachman), best practices, and emerging technologies.
Define and drive the enterprise architecture strategy, ensuring its scalability and alignment with the organization's business goals and vision.
Guide the integration of cloud, digital, data, and security architectures into enterprise IT landscapes.
Client Engagement:
Cultivate and manage executive-level client relationships, including engagement with C-suite leaders.
Develop and present architecture strategies, roadmaps, and solutions that deliver business value and technical alignment.
Provide architecture governance throughout the project lifecycle, ensuring adherence to best practices, risk management, and compliance requirements.
Technology Solutions & Innovation:
Lead the development and implementation of enterprise-wide technology solutions, including application architecture, infrastructure design, and data integration.
Drive innovation by advising clients on the adoption of emerging technologies such as AI/ML, cloud computing, IoT, and blockchain.
Evaluate and select appropriate technologies, platforms, and tools that meet clients' business needs while fostering innovation and efficiency.
Ensure architectural designs are secure, scalable, and resilient, while also taking into account cost-effectiveness.
Team Leadership & Collaboration:
Lead and mentor a high-performing team of architects, consultants, and technical specialists, fostering a collaborative and results-driven environment.
Provide leadership in developing architecture competency within the team, enabling them to deliver quality solutions.
Collaborate with internal teams, external vendors, and partners to ensure smooth delivery of architecture projects.
Project Management & Delivery:
Oversee multiple architecture projects simultaneously, ensuring successful execution within time, budget, and scope.
Manage project risks and ensure the architecture aligns with both business requirements and IT capabilities.
Provide oversight during system development, implementation, and post-deployment to ensure solutions are sustainable and meet client expectations.
Business Development & Growth:
Actively participate in business development efforts, including leading architecture-related proposals, RFP responses, and sales presentations.
Identify opportunities to deepen relationships with existing clients and expand service offerings to meet their evolving needs.
Lead go-to-market initiatives for enterprise architecture services, contributing to practice development and thought leadership.
Thought Leadership & Industry Influence:
Serve as a key influencer in the market through public speaking engagements, whitepapers, and publications on enterprise architecture and emerging technologies.
Participate in industry forums and networks to stay at the forefront of architectural trends and thought leadership.
Contribute to the development of innovative methodologies, frameworks, and tools for enterprise architecture services within the firm.
What You'll Bring
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (Master's degree preferred).
10+ years of experience in enterprise architecture, technology strategy, or IT consulting, with a focus on leading large, transformative engagements.
Proven experience working with architecture frameworks such as TOGAF, Zachman, or similar.
Strong understanding of cloud platforms (AWS, Azure, GCP), digital ecosystems, data architectures, and cybersecurity frameworks.
Excellent client-facing and leadership skills, with a strong track record of managing executive-level relationships.
Demonstrated success in leading cross-functional teams and managing large-scale transformation initiatives.
Certifications in enterprise architecture or cloud platforms are a plus (e.g., TOGAF, AWS Solutions Architect).
Bonus Points
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (Master's degree preferred).
10+ years of experience in enterprise architecture, technology strategy, or IT consulting, with a focus on leading large, transformative engagements.
Proven experience working with architecture frameworks such as TOGAF, Zachman, or similar.
Strong understanding of cloud platforms (AWS, Azure, GCP), digital ecosystems, data architectures, and cybersecurity frameworks.
Excellent client-facing and leadership skills, with a strong track record of managing executive-level relationships.
Demonstrated success in leading cross-functional teams and managing large-scale transformation initiatives.
Certifications in enterprise architecture or cloud platforms are a plus (e.g., TOGAF, AWS Solutions Architect).
Why You'll Want to Join Us
At Coalfire, you'll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where you'll work most effectively - whether you're at home or an office.
Regardless of location, you'll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You'll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And you'll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options.
At Coalfire, equal opportunity and pay equity is integral to the way we do business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Coalfire is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact our Human Resources team at *****************************.
Auto-ApplySenior IT Analyst
Remote job
Description Auria is a leading global supplier of highly-engineered systems for automotive flooring, acoustical, thermal, aerodynamic and other fiber-based solutions for gas and electric vehicles. With U.S.-based operational headquarters in Southfield, Michigan, Auria operates 16 manufacturing, 9 technical and 5 JV locations across 10 countries and employs approximately 4,900 people worldwide. We are currently searching for Sr IT Analyst to join our team at our Corporate Business Systems Team. This position can be located at any one of our US locations and will be determined based on the successful candidate's location.
What you will do:
Design, test, debug, and implement new software application systems and enhancements to existing systems. Performs maintenance on existing software applications
Solves basic to highly complex technical problems and is called on to lead projects
Demonstrates in-depth knowledge and understanding of key functional areas
Leads multiple functional areas and responsible for delivery within the timing, budget, and scope of larger department initiatives
Responsible for answering and resolving support activities to department metrics and KPI's, providing corrective action recommendation when KPI's are not met.
Responsible for meeting individual yearly objectives for the IT department.
Ensures users of IT systems and technology receive timely and effective support.
Works within own department and across other departments to resolve support issues.
Delivers to plant / program launch activities in accordance with IT Risk and System policies.
Responsible for meeting deadlines in projects which align to the department strategy.
Responsible for system documentation in accordance with company systems implementation policies.
Leads risk management for the IT organization, elevating concerns when identified.
Adopts new and emerging technologies in their respective field of expertise, leads changes and upgrades to provide better service to their customers.
Demonstrates the ability to understand problems or business opportunities in their area of responsibility and can gather, document, and analyze relevant requirements.
Ensure documentation is produced in accordance with company standards and policies.
Follows documented audit controls and security procedures. Makes recommendations for continuous improvement and risk mitigation.
Leads the identification, development, analysis, documentation, and implementation of business use cases.
Prepares for, presents to, and leads business process or system walk-throughs.
Ensure users of their team's systems / technology are supported effectively and timely. Drive customer satisfaction and engagement for all systems and support services.
Leads the development of specifications and proposals.
Liaise with business/process owners and IT management on changes to the IT environments related to their team.
Interface with peers and other IT teams on multi-discipline projects ensuring any technical or operation challenges are not introduced during newer implementations or changes.
Understands systems methodology and can adapt to the methodology used by the group or groups to which support is provided.
Highlights required maintenance and upgrades as they arise to ensure any costs can properly be tracked and budgeted.
Performs analysis and support for assigned applications, sub-systems, or specific system modules.
Identifies areas where cost or resource waste could be eliminated and elevated to their direct management.
Responsible for building project plans and driving deadlines for projects in their own functional area.
Evaluates alternative solutions to meet business requirements, assist in development of cost - benefit analysis and making recommendations to team leaders or IT management.
Proactively plan for required maintenance and upgrades to ensure any costs can be identified, budgeted, and tracked.
Determines and documents the impact of a proposed change on business processes and systems in their area of responsibility and makes appropriate plans and or recommendations
Responsible for understanding and following development and implementation policies and procedures
Responsible for system documentation in accordance with company systems implementation policies.
Responsible for governing ERP support tickets related to responsible area.
Other duties as assigned
What you will gain as a part of the Auria Team:
An opportunity to enroll in full medical, dental and vision plan. As well as voluntary benefits.
Fertility Benefits available for those enrolled in our medical plan for financial support of treatment options
Parental Leave and Adoption and Surrogacy Benefits for salaried employees
Tuition Reimbursement available for eligible employees to continue education
Auria matches 50% of your contributions up to 8%, for a maximum Auria match of 4%
Salary Continuation & Long-Term Disability (LTD)
What you will bring:
BS degree with focus in IT or technical subject, preferred, or on the job experience
Minimum 5 years of manufacturing IT experience within the ERP environment. Plex, QAD, One Stream, Power BI, SQL preferred
Travel Requirements:
Ability to travel up to 50% of the time to Auria manufacturing facilities.
Knowledge, Skills, and Ability:
Enterprise solution delivery, team and technical agility, continuous learning culture, communication, adaptability and creative thinking problem solving. Ability to work from the shop floor to the front office with ease
Advanced knowledge and experience of the system life cycle methodology, quality assurance, project management, and relevant disciplines
Possesses advanced analytical, technical, and problem-solving skills and abilities
When applying to Auria positions, you will be taken to our career site (careers.auriasolutions.com) to apply directly with us even through external job boards. Auria utilizes an in depth interview process and will extend offers to successful candidates only at the completion of our process. Auria reminds all candidates that we will never ask for sensitive financial information throughout our process. We remind all candidates to take caution with any position that they are applying or when engaging with recruiters.
Auto-ApplyOracle Cloud Solutions Technical Architect
Remote job
Argano is seeking an Oracle Cloud Solutions Technical Architect. The ideal candidate will be a consummate professional who can thrive in an upbeat and innovative environment and collaborate with clients to propose and deliver a state-of-the-art solution. The Solutions Technical Architect works with the sales and delivery teams to guide clients in defining innovative technical solutions to solve today's business issues. The individual will excel at delivering high quality service and cutting-edge solutions to clients in the Oracle community. The Oracle Cloud Solution Technical Architect creates, estimates, positions and oversees the overall Oracle Cloud Technical solution. The architect guides the client to ensure the Oracle Technical solution is realized and successfully delivered.
RESPONSIBILITIES:
Work with clients to identify their requirements and technical needs to determine an appropriate system solution for implementation.
Responsible for creating an Oracle Cloud technical end to end solutions to address an organization's overall business processes.
Successfully, communicate and sell an end-to-end proposed solution.
Create and deliver project proposals, estimates, statements of work, project plans and implementation strategies.
Communicate product information and provide guidance to clients and coworkers on issues, tools and techniques, enhancements, changes in processes and related information.
Work with the sales team and client to ensure the proposed technical solution is successfully understood and positioned.
Assist with presales hand off to the delivery team for implementation.
Using in-depth knowledge of the Oracle SaaS, OIC and PaaS expertise, consult with clients and project personnel to identify and define scope of project development and requirements.
Assist in the development and delivery of presentation material at annual trade shows.
Remain current with all Oracle Cloud Technologies. Assist with the development and delivery of training programs for members of the organization.
Drive consistency through assisting with the development and adherence to the Argano Methodology.
Assist the Argano delivery technical teams with deployment and oversight of technical solutions developed during the pre-sales process.
Assist Argano delivery technical teams as needed.
MINIMUM AND/OR PREFERRED QUALIFICATIONS:
EDUCATION:
Bachelor's degree (or equivalent experience) from a four-year college or university in a related field; minimum five (5) to seven (7) relevant experience in Oracle Cloud implementations
EXPERIENCE:
History of designing complex Oracle Cloud Technical solutions
Ability to conduct technical design sessions with potential clients.
Deep knowledge of Oracle Cloud SaaS, OIC Integrations and PaaS enhancements
Broad knowledge of Oracle Cloud application across all modules.
Ability to translate business needs into solution design.
Proven ability to deliver strategic solution presentations.
Ability to gain an audience with key business users to gather and define the initial requirements of business needs and conduct problem solving sessions.
Attention to detail with an ability to understand the big picture view and understand when projects have conflicting objectives.
Strong leadership skills and proven ability to advise clients on strategic ERP/Systems direction.
Knowledge in service-based architecture, enterprise application architecture.
Excellent listening, writing, verbal, facilitation, negotiation, conflict resolution, presentation and teamwork skills. Presents a professional image and positive attitude.
Demonstrated proficiency in MS Office products
Ability to travel up to 50% domestically.
SKILL REQUIREMENTS
Strong IT Knowledge: Understanding of various technology stacks, platforms, and frameworks.
Programming: Proficiency in one or more programming languages and the ability to understand and write code.
Architecture Design: Proven experience in defining and designing technical architectures for client engagements. Ability to create comprehensive architectural documentation and diagrams.
Analytical and Critical Thinking: Strong problem-solving skills to identify and resolve complex technical challenges.
Client Engagement: Ability to collaborate with clients to understand their technical requirements and challenges. Communicate complex technical concepts to non-technical stakeholders effectively.
Project Management: Ability to assist in project planning, resource allocation, and timeline management.
Communication: Excellent communication and interpersonal skills to interact with clients, team members, and other stakeholders.
Teamwork: Ability to collaborate effectively with cross-functional teams, including developers, engineers, project managers, and other architects.
Auto-ApplySr. Tech Solutions Architect
Remote job
TECHNICAL SOLUTIONS ARCHITECT (REMOTE US BASED) ARC Group has an immediate opportunity for a Technical Solutions Architect for a US-based remote position to help with the technical implementation of Ivalua, ensuring successful integration with existing systems, including ERP, 3rd Party Risk Management, and catalog systems.
W2 Contract Only No 1099/No C2C
100% REMOTE!
Reference # 16889-1
Candidates must have permanent work authorization and work for any employer without sponsorship now or in the future. Third party candidates are not eligible for this role.
Job Description
Lead the technical implementation of Ivalua, ensuring successful integration with existing systems, including ERP, 3rd Party Risk Management, and catalog systems.
Collaborate with business stakeholders to gather requirements, design, and develop solutions that meet business needs.
Collaborate with PM to develop and execute a detailed project plan, including timelines, milestones, and resource allocation.
Manage a team of IT professionals, including developers, analysts, and testers, to ensure successful project delivery.
Ensure data migration, data quality, and data governance are properly addressed during the implementation.
Develop and maintain technical documentation, including system design, architecture, and configuration.
Collaborate with the Ivalua vendor team to ensure successful implementation, including coordination of vendor resources, and resolution of technical issues.
Develop and execute testing plans, including unit testing, integration testing, and user acceptance testing (UAT).
Ensure compliance with enterprise IT standards, security policies, and regulatory requirements.
Provide technical support and training to end-users, including procurement teams, and other stakeholders.
Develop and manage project budgets, resource allocation, and vendor contracts.
Communicate project status, risks, and issues to stakeholders, including project sponsors, business leaders, and IT management.
**Requirements:**
Bachelor's degree in Computer Science, Information Technology, or a related field.
At least 8 years of experience in IT, with a minimum of 5 years in a leadership role, leading large-scale IT projects.
Proven experience with implementing cloud-based procurement or spend management systems, preferably Ivalua.
Strong technical knowledge of ERP systems (Peoplesoft, Oracle, and SAP), 3rd Party Risk Management systems (Archer), and catalog systems.
Excellent project management skills, with experience in Agile methodologies and IT service management frameworks (e.g., ITIL).
Strong leadership and team management skills, with experience in managing cross-functional teams.
Excellent communication and interpersonal skills, with ability to communicate technical information to non-technical stakeholders.
Strong analytical and problem-solving skills, with ability to troubleshoot complex technical issues.
Experience with data migration, data quality, and data governance.
Experience in analytics, including data visualization, reporting, and business intelligence, using Microsoft tools such as Power BI, SSRS, and SSAS.
Experience in code development using Microsoft stack, including.NET, C#, ASP.NET, and SQL Server.
**Nice to Have:**
Experience with Ivalua implementation and configuration.
Knowledge of procurement processes and spend management best practices.
Experience with DevOps practices and tools (e.g., Jenkins, Docker).
Certification in cloud security (e.g., CCSK) or compliance (e.g., CISA).
Experience with Microsoft Azure, including Azure Functions, Azure Data Factory, and Azure Data Lake
Required Experience:
5+ years of related work experience or equivalent combination of transferable experience in Technology application design and development
5-8 years of work experience designing systems/applications architecture on progressively complex IT projects.
Required Education:
Related Bachelor's degree in an IT related field or relevant work experience
Would you like to know more about our new opportunity? For immediate consideration, please apply online and view all our open positions at *******************
ARC Group is a Forbes-ranked a top 20 recruiting and executive search firm working with clients nationwide to recruit the highest quality technical resources. We have achieved this by understanding both our candidate's and client's needs and goals and serving both with integrity and a shared desire to succeed.
ARC Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Position offered by No Fee agency.
Salesforce Technical Solutions Architect
Remote job
Job Title: Salesforce Technical Solutions Architect
Intro: We've been forging digital transformation through the lens of Salesforce for 20+ years for 3,000+ customers across the globe. We are a Salesforce Ventures-backed, Summit status, Marketing Cloud Full Stack Partner. We are a cross-cloud shop with an emphasis on Agentforce, Data Cloud, Loyalty Cloud Personalization, Intelligence, Marketing Cloud Engagement, Service Cloud, and Sales Cloud.
We accomplish incredible digital transformation for our customers with incredible people. We've always held to the fact that talent trumps location, but culture trumps talent. We care about our people and we care about our customers.
About the Role:
The Salesforce Technical Solutions Architect will be responsible for working in a multi-channel, cross cloud Salesforce environment and needs to have a strong overall background in data architecture, integrations, consulting skills and multiple years of hands-on experience with Salesforce products.
This position will have a 15-20% travel requirement to the McLean, VA area.
Duties & Responsibilities:
Design scalable solutions and lead end-to-end architecture for complex business challenges.
Develop Proof of Concepts (PoCs) to validate architectural decisions.
Act as a trusted advisor to stakeholders and proactively identify problem statements with innovative solutions.
Provide thought leadership and act as a technical subject matter expert for clients
Champion the adoption of reusable architecture assets to improve efficiency
Serve as a technical team leader to US based and international project teams
Ability to efficiently manage several projects at one time
Ability to demonstrate technical concepts to non-technical audiences
Ability to work independently, multi-task, allocate time appropriately and prioritize effectively
Produce blueprints and documentation to aid in the understanding of existing architecture solutions
Education & Experience Requirements:
5+ years experience of relevant, client-facing experience
Strong, hands-on experience in Salesforce Data Cloud, Financial Services Cloud, Service Cloud, Experience Cloud, and Marketing Cloud.
Deep understanding of Apex, LWC, API integration patterns, OAuth, data modeling, and Salesforce security.
Ability to create PoCs quickly and effectively.
Excellent communication, stakeholder management, and documentation skills.
Experience with Mulesoft, AWS, or other integration platforms.
Familiarity with DevOps tools (Copado, Gearset, Git, Autorabit).
Certified Application Architect / System Architect.
Preferred Experience:
Enterprise environments such as banking and financial services.
Knowledge, Skills and Abilities:
Strong organizational, consulting, interpersonal and communication skills
Excellent logical reasoning and analytical skills
What We Offer:
Competitive salary and performance-based incentives
Comprehensive benefits package, including health, dental, and vision insurance
Opportunities for professional development and career growth
A collaborative and inclusive work environment
Why You Should Join Us:
100% CEO approval on Glassdoor
Small but mighty team of ~150 Engagers
Values that drive us: Be Great at What You Do, Be Growth Oriented, Be a Team Player, Own It
100% remote work arrangements (after first 2-4 months of required travel per client need)
If you're interested, so are we! Send your resume our way, and we'll contact you for a phone interview if you meet qualifications.
We are an equal opportunity employer and love diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.
Auto-ApplyDigital Consulting Architect, CRM
Remote job
The Digital Consulting Architect, CRM, reporting to the Director, Digital Consulting, plays a critical role in delivering transformative customer, service, and operational experiences for Zaelab's enterprise clients. This role serves as the primary technical authority for CRM and service workflow implementations involving ServiceNow applications, including Customer Service Management (CSM), Field Service Management (FSM), and Sales & Order Management (SOM).
The Digital Consulting Architect will lead end-to-end technical strategy, solution design, and delivery execution for complex digital transformation programs. Acting as a trusted advisor, you will architect scalable, modern, AI-enabled CRM solutions tightly integrated with commerce platforms, ERP systems, and customer data ecosystems. Your work directly influences client success, Zaelab's delivery quality, and the evolution of our ServiceNow and CPQ practices.
Your Key Responsibilities
Solution & Project Delivery: Serve as the primary technical authority for CRM and workflow transformation initiatives, representing Zaelab in client-facing architectural discussions, solution reviews, and technical decision-making.
Solution Design: Lead architecture and functional design for CSM, FSM, and SOM implementations, ensuring alignment with business strategy, digital commerce goals, and platform best practices.
Integration Architecture: Design scalable and secure architectures that integrate with commerce platforms, ERP systems, CDPs, middleware, and adjacent enterprise systems.
Technical Discovery: Conduct technical assessments, evaluate current-state processes, and define future-state roadmaps for customer and service operations.
Hands-On Development: Perform hands-on configuration and technical development leveraging ServiceNow components (Flow Designer, REST/SOAP integrations, JavaScript, HTML/CSS, SSO, MID Server).
Issue Resolution: Troubleshoot complex technical issues, ensuring consistent delivery momentum and high-quality outcomes.
Team Leadership: Mentor and guide developers, consultants, and cross-functional delivery teams on architecture patterns, technical practices, and quality standards.
Pre-Sales Support: Partner with Solution Engineering and Sales teams to scope engagements, propose architecture approaches, and communicate solution value to B2B clients.
Thought Leadership: Contribute to frameworks, reusable assets, client workshops, whitepapers, and participation in ServiceNow/SaaS community forums.
Practice Collaboration: Work closely with Engineering, Product, and practice leadership to shape delivery methodologies, architecture standards, and Zaelab accelerators.
Best Practices: Drive the evolution of templates, technical playbooks, and repeatable implementation patterns.
Requirements
Your Experience
8+ years of experience in enterprise consulting or solution architecture, including complex platform implementations and integrations.
At least 2 years focused specifically on enterprise architecture, technical roadmaps, or large-scale transformation initiatives.
Strong functional and technical expertise in CSM, FSM, and/or SOM, ideally within B2B, Manufacturing, or Telecommunications environments.
Experience in digital commerce, service modernization, or customer experience transformation is a strong plus.
Demonstrated ability to engage and influence senior stakeholders, translating complex requirements into actionable architectural plans.
Deep knowledge of architecture principles, integration frameworks, and modern web technologies (JavaScript, XML, REST/SOAP, CSS, SSO, middleware, SaaS).
Proven experience designing or implementing AI-driven workflows or leveraging AI insights to improve service operations.
Nice to Have: ServiceNow certifications (CIS-CSM, CIS-SOM, CSA, CAD), CPQ/ordering expertise, ITIL, or PRM/partner experience.
Required Certifications (or obtained within designated timelines):
Certified System Administrator (within 60 days)
Certified Application Developer (within 90 days)
Certified Implementation Specialist - CSM & FSM (within 90 days)
Certified Technical Architect (within first year)
Equivalent Certifications (if coming from other CRM ecosystems):
Salesforce Architect
Salesforce Service Cloud Consultant
Salesforce Field Service Lightning
Benefits
Why you'll love working here:
Unlimited Vacation/PTO
Full Health Benefits and 401k Fixed Percentage Plan (USA only) RRSP (Canada)
Fully remote and distributed teams
Paid Parental Leave
Ongoing training and education opportunities
0% Bureaucracy Culture - Focus is on responsibilities, not title
Like what you see but don't meet every requirement? Apply anyways! Studies have shown that various groups (women and people of colour) are less likely to apply to jobs unless they meet every requirement. At Zaelab, we're committed to building and fostering an inclusive accessible environment, where all employees feel valued, respected and supported. We are dedicated to creating a culture with a diversity of talented individuals who join, stay, and work in an environment that enables them to thrive.
Zaelab is proud to be an equal-opportunity employer. We are committed to providing accommodations. If you require accommodation, we will work with you to meet your needs. We use E-Verify to confirm the identity and employment eligibility of all new USA hires.
Please rest assured that we'll treat any information you share with us with the utmost care, only use your information for recruitment purposes and will never sell it to other companies for marketing purposes. Please review our privacy policy for future information LINK
Auto-ApplySenior Technical Architect
Remote job
We're looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you're a high performer who's an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together.
Senior Technical Architect
About the Role
The Senior Architect role at Alteryx is a strategic and highly technical customer facing resource who combines deep expertise in data analytics, platform architecture, and prescriptive enablement. This role partners directly with customers providing end-to-end engagement to drive analytic adoption, solution design, technical success, and sustained realized value from the Alteryx Platform.
As a Senior Architect, you will serve as a technical thought leader and trusted advisor to our customers, guiding them through implementation, optimization, innovation, and scale. You will partner closely with Sales, Support, Product, Consulting, and Customer Success to align Alteryx solutions with our clients' evolving business needs and technology landscapes.
You will also collaborate across the Alteryx organization to identify and engage the right internal resources-to ensure customers receive tailored, effective guidance aligned to their unique technical and business challenges.
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Key Responsibilities include, but are not limited to:
1. Serve as the primary technical and strategic point of contact for assigned customers throughout the duration of their subscription term,
2. Advise on best practices, data strategies, analytic maturity, and integrations which meet the needs of the customer business processes and objectives through Alteryx solutions
3. Guide clients in establishing Centers of Excellence, scalable governance frameworks, and analytic modernization initiatives
4. Partner across internal teams to align the right expertise needed to support and mange technical outcomes and strategic initiatives .
5. Architect and guide complex deployments of Alteryx platforms (Designer, Server, AACP, Intelligence Suite, etc.).
6. Lead environment planning and upgrades, minimizing downtime and risk.
7. Monitor and analyze customer usage patterns; identify opportunities for optimization and training.
8. Deliver enablement plans, documentation, and proactive recommendations to reduce friction and drive self-sufficiency.
9. Maintain fluency in evolving cloud and analytics trends to inform customer strategies.
10. Share knowledge internally and externally, promoting technical excellence across Alteryx and our customer ecosystem.
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Qualifications
· Bachelor's degree in Computer Science, Engineering, Data Science, or related field.
· 8+ years of experience in a customer-facing technical role (Solutions Architect, TAM, Consultant, Presales Engineer, etc.).
· Demonstrated success managing enterprise client relationships and leading analytics/BI deployments.
· Proven expertise with Alteryx Designer and Server; Alteryx Core Certification required.
· Strong knowledge of data platforms and database technologies (SQL, RDBMS, Snowflake, Databricks, etc.).
· Familiarity with cloud ecosystems (AWS, Azure, GCP); cloud certifications a plus.
· Excellent communication and presentation skills across technical and business audiences, including executive stakeholders.
· Experience with visualization tools (PowerBI, Tableau, Qlik) and scripting languages (SQL, shell, Python) preferred.
· Ability to travel up to 20%.
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Preferred Certifications & Experience
· Alteryx product certifications.
· Experience with the Alteryx Platform (including Cloud)
· BI/Dashboard development and data engineering experience.
· Cloud and data architecture certifications (e.g., AWS Solutions Architect, Azure Solutions Architect).
· Experience with customer lifecycle tools (Salesforce, Gainsight, etc.).
Compensation:
Alteryx is committed to fair, equitable, and transparent compensation. Final compensation will be determined by various factors such as your relevant work experience, education, certifications, skills, and geographic location.
The base salary range for this role in the United States is $139,000-$160,000.
In addition, you may be eligible for additional compensation. Employees may also be eligible for a wide range of other benefits, including medical, retirement, financial, wellness, time off, employee discounts, and others.
Why Join Us?
At Alteryx, you'll be at the forefront of AI-driven analytics and cloud transformation, working with some of the world's most data-driven organizations. If you're passionate about helping customers modernize their analytics stack and leverage AI at scale, we'd love to hear from you!
Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences.
Benefits & Perks:
Alteryx has amazing benefits for all Associates which can be viewed here.
For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Alteryx will consider for employment qualified applicants with arrest and conviction records.
This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant's capacity to serve in compliance with U.S. export controls.
Auto-Apply