Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
What is an information technology associate and how to become one
An information technology associate develops designs to improve the database system. They handle web networking, social media, and graphics and see to it that their team members are working efficiently.
An information technology associate is also known to receive mails for an organization, attend to customers' complaints and settle any IT-related issue that arises. It is their duty to document feedback, correspondence, and resolutions from customers. You may also be required to maintain servers, install new computer systems on local area networks, and repair laptop computers and other IT components.
A bachelor's degree or a master's degree in computer or information science is required for this role. An information technology associate is expected to have great organizational, analytical, leadership and communication skills. Adequate computer knowledge and an ability to troubleshoot and solve problems are also necessary. Information technology associates earn up to $88,000 in a year.
What general advice would you give to an information technology associate?
Ranganathan Chandrasekaran
Professor and Director of Graduate Studies, University of Illinois
Several businesses have been hit hard by the pandemic, and they have rolled back their offers made to students for internships and jobs. Businesses have also resorted to downsizing and layoffs, and we are likely to see that continue, at least in the near term. However, two sectors that are showing promises of a quick turnaround are technology and healthcare.
It might take many months for the economy to get back on track, but the demand for information systems graduates is likely to grow, as a large number of businesses have turned to increased use of technology in this pandemic period. As more companies go digital, we need more professionals to manage the remote-work, technological infrastructure and meet the other demands of the business. Students pursuing education in information systems, computer science, and healthcare are going to be in greater demand.
On the positive side, the uncertainties induced by the pandemic have also helped students to prepare themselves better for a tougher job market. I found many students rise up and use the lockdown period to have a serious introspection and invest their time and effort in upgrading their knowledge and skills. The internship drought and rescinding of job/internship offers brought their dreams crashing down, but I found several students to quickly get over their disappointments, and engage in improving their skillsets utilizing the pandemic lockdown as an opportunity. I am aware of many students, especially in the information systems disciple, who spent time doing online courses, completing certification programs, and take up DIY projects on data analysis, developing analytical and forecasting models, and visualization of various aspects of the pandemic. The pandemic has resulted in massive amounts of data, released by several organizations worldwide, that have provided a stimulant for students to indulge in DIY-projects. I had several students approach me over summer to do some projects, and we have done some interesting projects using public datasets related to COVID-19.
Avg. Salary $75,790
Avg. Salary $59,228
Growth rate 10%
Growth rate 0.3%
American Indian and Alaska Native 0.41%
Asian 14.62%
Black or African American 10.93%
Hispanic or Latino 14.58%
Unknown 5.27%
White 54.19%
Genderfemale 26.82%
male 73.18%
Age - 41American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 41Stress level is high
7.1 - high
Complexity level is challenging
7 - challenging
Work life balance is good
6.4 - fair
Information technology associate career paths
Key steps to become an information technology associate
Explore information technology associate education requirements
Start to develop specific information technology associate skills
Skills Percentages SOC 14.22% Data Analysis 12.26% Sarbanes-Oxley 8.70% Project Management 7.97% Customer Service 4.84% Complete relevant information technology associate training and internships
Accountants spend an average of 3-6 months on post-employment, on-the-job training. New information technology associates learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an information technology associate based on U.S. Bureau of Labor Statistics data and data from real information technology associate resumes.Gain additional information technology associate certifications
More About CertificationsInformation technology associate certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific information technology associate certification, having one may help you stand out relative to other applicants.
The most common certifications for information technology associates include IT Information Library Foundations Certification (ITIL) and Network 5 Certification.
Research information technology associate duties and responsibilities
- Accomplish defect-free releases through careful planning, testing and QA efforts.
- Upgrade and maintain network hardware including Cisco manage switches, routers, and firewalls.
- Lead international, multi-organizational software testing teams through the SDLC, towards a production go-live.
- Manage and coordinate offshore resources in providing control validation testing for large retail company and SOX external audit.
Prepare your information technology associate resume
When your background is strong enough, you can start writing your information technology associate resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an information technology associate resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose from 10+ customizable information technology associate resume templates
Build a professional information technology associate resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your information technology associate resume.
Apply for information technology associate jobs
Now it's time to start searching for an information technology associate job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first information technology associate job
Are you an information technology associate?
Share your story for a free salary report.
Average information technology associate salary
The average information technology associate salary in the United States is $75,790 per year or $36 per hour. Information technology associate salaries range between $51,000 and $111,000 per year.
What am I worth?
How do information technology associates rate their job?
Information technology associate reviews
The opportunity to render services to client, and managing technology by giving key information to customers.
Not meeting up to expectation of a client.
Updated January 8, 2025
