Post job

Information technology associate vs information technology technician

The differences between information technology associates and information technology technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an information technology associate and an information technology technician. Additionally, an information technology associate has an average salary of $75,790, which is higher than the $49,031 average annual salary of an information technology technician.

The top three skills for an information technology associate include SOC, data analysis and sarbanes-oxley. The most important skills for an information technology technician are customer service, troubleshoot, and technical support.

Information technology associate vs information technology technician overview

Information Technology AssociateInformation Technology Technician
Yearly salary$75,790$49,031
Hourly rate$36.44$23.57
Growth rate10%10%
Number of jobs116,996118,881
Job satisfaction--
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 47%
Average age4242
Years of experience22

What does an information technology associate do?

An information technology (IT) associate is an individual who assists in the management of an IT infrastructure of an organization. IT associates are required to provide support and maintenance of network and wireless infrastructure as well as manage the technical side of an organization's web content platform. They must assist in the management of the inventory of equipment that can include computer desktops, projectors, copiers, and printers. IT associates should also communicate with staff members so that they can respond to their IT needs as well as provide maintenance and support.

What does an information technology technician do?

An information technology technician, also known as an IT technician, is responsible for ensuring that all computer systems in a company or organization are running smoothly and efficiently. Their duties primarily revolve around installing and maintaining systems, including software and hardware, and resolving any issues. They also provide technical support such as troubleshooting, navigation, and even system upgrades. Furthermore, an information technology technician can choose whether to work for a company or independently.

Information technology associate vs information technology technician salary

Information technology associates and information technology technicians have different pay scales, as shown below.

Information Technology AssociateInformation Technology Technician
Average salary$75,790$49,031
Salary rangeBetween $51,000 And $111,000Between $28,000 And $83,000
Highest paying CityNew York, NYUrban Honolulu, HI
Highest paying stateNew YorkHawaii
Best paying companySAPCravath
Best paying industryFinanceFinance

Differences between information technology associate and information technology technician education

There are a few differences between an information technology associate and an information technology technician in terms of educational background:

Information Technology AssociateInformation Technology Technician
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 47%
Most common majorComputer ScienceComputer Science
Most common collegeUniversity of PennsylvaniaStanford University

Information technology associate vs information technology technician demographics

Here are the differences between information technology associates' and information technology technicians' demographics:

Information Technology AssociateInformation Technology Technician
Average age4242
Gender ratioMale, 73.2% Female, 26.8%Male, 84.8% Female, 15.2%
Race ratioBlack or African American, 10.9% Unknown, 5.3% Hispanic or Latino, 14.6% Asian, 14.6% White, 54.2% American Indian and Alaska Native, 0.4%Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.8% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between information technology associate and information technology technician duties and responsibilities

Information technology associate example responsibilities.

  • Accomplish defect-free releases through careful planning, testing and QA efforts.
  • Upgrade and maintain network hardware including Cisco manage switches, routers, and firewalls.
  • Lead international, multi-organizational software testing teams through the SDLC, towards a production go-live.
  • Manage and coordinate offshore resources in providing control validation testing for large retail company and SOX external audit.
  • Manage workforce forecasting, scheduling, and load balancing for call activities, ensuring SLA and quality assurance metrics are meet.
  • Manage security clearance for unit, conduct security investigation, and maintain security database.
  • Show more

Information technology technician example responsibilities.

  • Manage and execute project to remotely upgrade VPN clients
  • Manage incoming tickets and incidents in remedy and troubleshooting.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Analyze and maintain OS and domain account information across systems to ensure efficient and security workstations and virtual computing environments.
  • Provide implementation coordination, vendor management, and training for voice over IP project (VOIP).
  • Work on multiple projects dealing with VMware, server installation, computer repair, web design, and networking.
  • Show more

Information technology associate vs information technology technician skills

Common information technology associate skills
  • SOC, 14%
  • Data Analysis, 12%
  • Sarbanes-Oxley, 9%
  • Project Management, 8%
  • Customer Service, 5%
  • Develop Recommendations, 4%
Common information technology technician skills
  • Customer Service, 14%
  • Troubleshoot, 10%
  • Technical Support, 5%
  • Desk Support, 4%
  • Computer System, 3%
  • Network Printers, 3%

Browse computer and mathematical jobs