Information technology associate job description
Updated March 14, 2024
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Example information technology associate requirements on a job description
Information technology associate requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in information technology associate job postings.
Sample information technology associate requirements
- Bachelor's degree in Information Technology or related field.
- 1-3 years of experience in information technology.
- Proficiency in technical programming languages.
- Thorough understanding of hardware and software components.
- Excellent problem-solving and analytical skills.
Sample required information technology associate soft skills
- Strong communication and interpersonal skills.
- Ability to work independently and in a team setting.
- Ability to prioritize tasks and manage time effectively.
- Attention to detail and accuracy.
- Flexibility and adaptability.
Information technology associate job description example 1
Jack Entertainment information technology associate job description
Provide hardware and software support on simple to moderately complex operating systems and issues. Responsible for support for the I.T. Department for all process/activities associated with the performance and support of JACK computer workstations, LAN servers, Local Area Networks, and Wide Area Network connectivity in a 24/7 environment.
Strong written and verbal communication skills are required and outstanding guest service to fellow team members, guests, vendors, etc. is expected. Regular attendance is required, and on occasion, later hours or weekend time may be required with project deadlines and a neat well-groomed professional appearance is essential at all times
Role Responsibilities
:
Coordinate with the help desk team to support to all JACK systems users. Responsible for monitoring service and project support to achieve maximum quality commitment to JACK Clients/Users. Develop, implement, and communicate procedures which insure minimum downtime and prompt recovery of failed computer systems, applications, and data base components which have a direct effect upon customer service to our clients and users. Monitor LAN system performance. Recommend applications and process design changes to appropriate IT management to maximize labor and system resources. Configure, install, and maintain network and product, programs, files and databases. Responsible for the Change Management practices on LAN/Server systems. Develop, document, and implement operating procedures required for PC/Network Support group to meet performance objectives/metrics. Documentation and administrative tasks, as needed, including audits, change control, SOP documentation, purchasing information, etc. Maintain open communications channels with end users and clients. Assist clients in determining computer need and provide equipment descriptions for purchase action and requests. Serve as a vendor contact for issues needing outside resolutions. Continue to train operators on PC/Network troubleshooting techniques. Other duties as assigned.
Knowledge, Skills, & Abilities:
Strong personal computing skills required. Must be able to work independently. Must be able to sit, stand or walk for long periods of time (4 hours). Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator. Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel. Must have the manual dexterity to operate a computer and other necessary office equipment. Must be able to tolerate areas containing dust, loud noises and bright lights. Must be able to work varied shifts, weekends and holidays as needed. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Ability to speak distinctly and persuasively. Must be able to read, write, speak, and understand English
Education & Experience Requirements:
Minimum two years' experience. Also, experience providing customer support to computer system users. Ability to manage multi-faceted projects to a successful conclusion. Ability to read, writes, speak, and understand English. Ability to respond to inquiries or requests from regulatory agencies. Ability to effectively communicate policies and procedures to groups or individuals of the Company. Expert in basic Microsoft Office programs. (Excel Word, and Outlook) Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Must be 21 years of age.
License Requirements:
Must be able to obtain an Ohio Lottery Commission license, which includes a comprehensive background investigation.
Strong written and verbal communication skills are required and outstanding guest service to fellow team members, guests, vendors, etc. is expected. Regular attendance is required, and on occasion, later hours or weekend time may be required with project deadlines and a neat well-groomed professional appearance is essential at all times
Role Responsibilities
:
Coordinate with the help desk team to support to all JACK systems users. Responsible for monitoring service and project support to achieve maximum quality commitment to JACK Clients/Users. Develop, implement, and communicate procedures which insure minimum downtime and prompt recovery of failed computer systems, applications, and data base components which have a direct effect upon customer service to our clients and users. Monitor LAN system performance. Recommend applications and process design changes to appropriate IT management to maximize labor and system resources. Configure, install, and maintain network and product, programs, files and databases. Responsible for the Change Management practices on LAN/Server systems. Develop, document, and implement operating procedures required for PC/Network Support group to meet performance objectives/metrics. Documentation and administrative tasks, as needed, including audits, change control, SOP documentation, purchasing information, etc. Maintain open communications channels with end users and clients. Assist clients in determining computer need and provide equipment descriptions for purchase action and requests. Serve as a vendor contact for issues needing outside resolutions. Continue to train operators on PC/Network troubleshooting techniques. Other duties as assigned.
Knowledge, Skills, & Abilities:
Strong personal computing skills required. Must be able to work independently. Must be able to sit, stand or walk for long periods of time (4 hours). Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator. Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel. Must have the manual dexterity to operate a computer and other necessary office equipment. Must be able to tolerate areas containing dust, loud noises and bright lights. Must be able to work varied shifts, weekends and holidays as needed. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Ability to speak distinctly and persuasively. Must be able to read, write, speak, and understand English
Education & Experience Requirements:
Minimum two years' experience. Also, experience providing customer support to computer system users. Ability to manage multi-faceted projects to a successful conclusion. Ability to read, writes, speak, and understand English. Ability to respond to inquiries or requests from regulatory agencies. Ability to effectively communicate policies and procedures to groups or individuals of the Company. Expert in basic Microsoft Office programs. (Excel Word, and Outlook) Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Must be 21 years of age.
License Requirements:
Must be able to obtain an Ohio Lottery Commission license, which includes a comprehensive background investigation.
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Information technology associate job description example 2
Arrow Electronics information technology associate job description
What you'll be doing
ERP Analyst provides project coordination, functional expertise, and contributes to improvements and enhancements for mission-critical, enterprise-wide information systems.The ERP Analyst is responsible for project tracking and control for assigned modules or systems, serving as a liaison between functional and technical resources to manage the development of new system functionality, upgrades, system modifications, and day-to-day problem analysis, issue tracking, and resolution.Solves complex problems; takes a new perspective using existing solutions Works independently; receives minimal guidance Acts as a resource for colleagues with less experience Represents the level at which career may stabilize for many years or even until retirement Contributes to process improvements Typically resolves problems using existing solutions Provides informal guidance to junior staff Works with minimal guidance
What We Are Looking For
Typically requires 5-7 years of related experience with a 4 year degree; or 3 years and an advanced degree; or equivalent work experience.Requires in-depth knowledge and experience - MS-AX functional
What's In It For You
Training and professional development Performance coaching Work with fun team in a supportive environment Work at a strong and growing company Community involvement opportunities
About Arrow
Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 104 and one of Fortune Magazine's Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2021 sales of USD $34.48 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make, and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com.
Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen.
Location:
IN-KA-Bangalore, India (Midford Crescent) GESC
Time Type:
Full time
Job Category:
Information Technology
ERP Analyst provides project coordination, functional expertise, and contributes to improvements and enhancements for mission-critical, enterprise-wide information systems.The ERP Analyst is responsible for project tracking and control for assigned modules or systems, serving as a liaison between functional and technical resources to manage the development of new system functionality, upgrades, system modifications, and day-to-day problem analysis, issue tracking, and resolution.Solves complex problems; takes a new perspective using existing solutions Works independently; receives minimal guidance Acts as a resource for colleagues with less experience Represents the level at which career may stabilize for many years or even until retirement Contributes to process improvements Typically resolves problems using existing solutions Provides informal guidance to junior staff Works with minimal guidance
What We Are Looking For
Typically requires 5-7 years of related experience with a 4 year degree; or 3 years and an advanced degree; or equivalent work experience.Requires in-depth knowledge and experience - MS-AX functional
What's In It For You
Training and professional development Performance coaching Work with fun team in a supportive environment Work at a strong and growing company Community involvement opportunities
About Arrow
Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 104 and one of Fortune Magazine's Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2021 sales of USD $34.48 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make, and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com.
Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen.
Location:
IN-KA-Bangalore, India (Midford Crescent) GESC
Time Type:
Full time
Job Category:
Information Technology
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Information technology associate job description example 3
Federated Insurance information technology associate job description
Job Details
As a systems developer, you will help fulfill that mission as you create and maintain technology tools that allow us to meet our clients' needs. We are looking for individuals who thrive working in a team environment to analyze issues, solve problems, and maximize the effective use of technology. We will have two training classes, one will start on January 9, 2023 and the other will start on June 5 2023.
Responsibilities:
- A variety of training ranging from classroom training to computer-based training to individualized mentoring
- Writing programs to develop and enhance business applications
- Developing test cases, cycles, and scripts and conducting all required testing
- Using basic problem solving techniques to gather information and diagnose system issues
- Responding to internal and external customer needs
Minimum Qualifications:
- Four-year degree with a preferred major in information systems, computer-related field, mathematics, or business; or equivalent experience
- Strong Computer knowledge
- Excellent Microsoft Office skills including: Word, Excel and Outlook
- An unquestioned ability to retain confidential business and personnel information
At Federated Insurance, we do life-changing work, focused on our clients' success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we're looking for employees who want to make a difference in others' lives, all while enhancing their own.
You will have opportunities to grow in your career. Our employees are encouraged to ask questions and learn on the job, and we are committed to promoting from within. We recognize your contributions with an exceptional rewards package that includes competitive pay and bonus programs, incredibly affordable health insurance, generous pension and 401(k) benefits, and gift matching and paid volunteer time to support your involvement in the community. Learn more about our Benefits.
All candidates must be legally authorized to work in the United States for any employer. Federated will not sponsor candidates for employment visa status, such as an H1-B visa. Federated does not interview or hire students or recent graduates with J-1 or F-1 visas or similar temporary work authorization.
If California Resident, please review Federated's enhanced Privacy Policy.
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Updated March 14, 2024
Updated March 14, 2024