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  • 3.6

    Information Professional

    Navy
    Information Technology Professional Job in Reston, VA
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    Postgraduate education is important to the success of the Information Professional. ABOUTEffective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America's Navy. TRAINING & ADVANCEMENTThose pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, R.I. Ensuring the effectiveness of the Navy technologies Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.There's also potential to pursue a graduate certificate, DoD certifications, federal executive fellowships and information assurance scholarships and internships.QUALIFICATIONS & REQUIREMENTSA four-year degree is required to work as an Information Professional. Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
    Junior Level
    Bachelors Required
    12d ago
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  • IT Infrastructure Analyst Remote/Local

    Automated Results Computer Consulting LLC
    Information Technology Analyst Job, Remote or Washington, DC
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    IT Infrastructure Analyst - Remote/Local Reports To The IT Infrastructure Analyst will report to the Software Development Manager. Job Overview The IT Infrastructure Analyst will work with a mixture of local and remote clients to provide support services to maintain their applications, computer systems and infrastructure. The IT Infrastructure Analyst will use operations knowledge to find and fix problems in large computer networks, including network communications errors, storage problems and malfunctioning server platforms. They will monitor system performance to identify any issues and routinely perform platform analysis during regular operations, including networks, firewalls, server, storage, devices and applications. They will work with IT teams to determine appropriate solutions for upgrades, issues and to mitigate future issues. Responsibilities and Duties · Responsible for the installation, maintenance and future planning of customer's desktop and system environments. · Monitor the performance of client systems infrastructure to predict and detect problems before they occur. · Must have strong end-to-end troubleshooting skills for systems, networks or applications. · Plan, Apply Operating System Patches to client's systems on a regularly scheduled basis and to provide patching reports. · Provide break-fix support for clients as needed · Work with system backups as well as recovery processes and make sure they follow industry standards. · Assist in disaster recovery plans along with business continuity analysis as appropriate. · Work with change control and ticketing systems. · Create and update documentation for internal and client infrastructures. · Create and report on internal and client equipment and service inventories such as servers, components, ports, racks/cabinets, capacities such as bandwidth and power availability. · Actively contact and visit clients (remotely or in person as applicable) if there are no issues as a check in to see how they are doing. · Respond to customers in a timely and friendly manner. · Assist with identifying new opportunities with new and existing clients. Qualifications · A minimum of a Bachelor's Degree in a computer or technical field. Hands on experience may be substituted for education. · This position requires 3+ years of experience. · This position requires someone to be a USA Citizen or a permanent resident · This position requires a person that has self-motivation and can take a list of tasks, prioritize the work to be completed on time. · This position requires someone that feels comfortable working directly with a customer and can make the customer feel confident that their problem can be resolved correctly. · This position requires good communication skills both with peers and clients. · This position requires the ability to recognize and pursue future opportunities with customers. · The ability to adapt to changes and execute tasks in periodic high-pressure situations. · The ability to learn new applications and systems as they are required by the customers. · The ability to provide excellent customer service to all clients either in person or over the phone. · It is encouraged for the Analyst to have or acquire Microsoft Certifications and any other certifications that might be related to the job. · This position requires a valid driver's license and reliable transportation. · This position requires random drug screening. · This position requires background checks to be completed prior to employment and new checks every 5 years. · Based on client and company needs the person must be flexible enough to work outside these hours as needed for on call or emergency support. System Experience Requirements Physical Server and Equipment Maintenance Microsoft Server Operating Systems VMWare and Hyper-V Virtualization Platforms Windows Patch Management using Patch Management systems such as WSUS Anti-Virus / Malware Application Management and prevention Application Installation and Deployment Microsoft Active Directory Exposure to traditional networks, switching technology, firewalls and wireless networks Microsoft 365 Certifications Required: Windows Server Hybrid Administrator (before or after obtaining this position) Preferred: CompTIA Security+ (before or after obtaining this position) Preferred: Microsoft Cybersecurity Architect before or after obtaining this position) PHYSICAL DEMANDS AND WORK ENVIRONMENT: Occasionally required to lift up to 50 lbs Frequently required to stand Frequently required to walk Frequently required to sit Frequently required to utilize hand and finger dexterity Occasionally required to climb, balance, bend, stoop, kneel or crawl Continually required to talk or hear Occasionally work near moving mechanical parts Occasionally work in high, precarious places Occasionally work around fumes, airborne particles, or toxic chemicals Occasionally exposure to bloodborne and airborne pathogens or infectious materials
    Mid Level
    Bachelors Required
    New
    5d ago
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  • 3.3

    Support Associate

    RBHA
    Support Associate Job in Sudley, VA
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    RBHA promotes health, wellness, and recovery for the people and communities we serve. Services are provided directly by RBHA staff and through contracts with private providers in the community. Richmond Behavioral Health Authority (RBHA) is licensed by the Virginia Department of Behavioral Health and Developmental Services and is the statutorily established public entity responsible for providing mental health, intellectual disabilities, substance abuse and prevention services to the citizens of the City of Richmond. RBHA is committed to providing behavioral health services to all Richmond residents regardless of race, color, gender, age, religion, disability, or national origin.
    Full Time
    Part Time
    Junior Level
    High School Diploma Required
    23d ago
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  • 4.6

    Seasonal Retail Fulfillment Support Associate, Dulles Town Center - Standard Part Time

    Macy's
    Support Associate Job in Dulles Town Center, VA
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    A store position at Macy's (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Macy's is also known for giving back to our communities. Macy's stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy's. Macy's is the Academy for retail careers. Employee Discount at Macy's AND Bloomingdales About: Macy's is proudly America's Department Store. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. Some of Macy's top executives started their careers as part-time retail sales associates. Many of Macy's top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macy's.
    Full Time
    Part Time
    Junior Level
    Bachelors Required
    New
    3d ago
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  • 4.2

    Seasonal Receiving Support Associate, Part Time: Tyson's Corner

    Bloomingdale's
    Support Associate Job in McLean, VA
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    Employee Discount at Bloomingdale's & Macy's Stores About: Bloomingdale's is like no other store in the word and as we approach our 150th anniversary, we strive to continue that promise. A Bloomingdale's Logistics and Fulfillment Professional plays a critical role in the daily operation of our store, delivering seamless execution of the merchandise receiving, logistics, and fulfillment functions according to company standards.
    Junior Level
    High School Diploma Preferred
    New
    2d ago
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  • End User Support Analyst

    Orthovirginia
    User Support Analyst Job in Fairfax, VA
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    OrthoVirginia, Virginia's largest provider of expert orthopedic and therapy care, is currently seeking a full-time, experienced End User Support Analyst to join our team! Position Summary IT Support Analyst will provide frontline primary level I technical support to end users within OrthoVirginia.
    Full Time
    Junior Level
    Offers Benefits
    Associate Required
    11d ago
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  • 4.3

    Excellent Opportunity for Technical Support Engineer @Multiple Locations (With Remote & Hybrid option)

    Comrise
    Technical Support Engineer Job, Remote or Washington, DC
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    The Technical Support Engineer is responsible for performing the company's products including Energy Storage System (ESS) with installation, commissioning and troubleshooting and generally Job Title: Technical Support Engineer
    Entry Level
    Bachelors Preferred
    New
    1d ago
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  • NOC / IT Support and various Engineering disciplines - EV Charging Infrastructure Support (Full Benefits Package)

    Akkodis
    Technical Support Engineer Job in Reston, VA
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    near the Reston, VA area through Akkodis. These full-time support roles with a 4x10 coverage schedule require a full and hybrid presence in the Reston, VA area.
    Full Time
    Senior Level
    Offers Benefits
    Bachelors Preferred
    8d ago
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  • 4.6

    Mac Support Technician

    Dean and Company
    Technical Support Technician Job in McLean, VA
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    Mac support to our internal staff in a small and dynamic team environment. Dean & Company Strategy Consultants is a strategy-consulting firm based in Vienna, VA, just outside Washington, D.C. Dean & Company support staff functions work with Dean & Company and its affiliated companies DC Energy and DC Investments Management, commodity trading and hedge fund entities.
    Junior Level
    10d ago
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  • 4.7

    IT Site Coordinator

    Erickson Senior Living
    Information Systems Technician Job in Ashburn, VA
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    We re part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states and growing. Location: Ashby Ponds by Erickson Senior Living We are hiring an IT Site Coordinator who will be responsible for supporting residents and staff end-users at the community level.
    Junior Level
    Offers Benefits
    9d ago
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  • 4.7

    Desktop Support Specialist

    Management Concepts
    Desktop Support Specialist Job in Tysons Corner, VA
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    Management Concepts requires all employees to be vaccinated against Covid-19 according to current CDC guidelines. Desktop Support Specialist primarily responsible for assisting staff with hardware and software issues.
    Senior Level
    Associate Required
    11d ago
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  • 3.9

    Kitchen and Bath Training & Field Support Specialist

    CCA Global Partners
    Field Support Specialist Job, Remote or Saint Peters, MO
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    CCA Global Partners remarkable cooperative business model empowers thousands of entrepreneurs to succeed in a marketplace that is impacted by widespread consolidation. In addition to great benefits, a fabulous work environment and a super-collaborative, friendly team, CCA Global Partners offers a hybrid work schedule with opportunity to work remotely Mondays and Fridays and in-office Tuesdays through Thursdays. Our Kitchen and Bath Training & Field Support Specialist will: The K&B Training & Field Support Specialist is an integral role on the team and is responsible for participating and/or leading efforts in Training and Onboarding, New Showroom Implementation, best practice development, sales improvement, and customer support. Kitchen and Bath Training & Field Support Specialist
    Mid Level
    Bachelors Preferred
    New
    2d ago
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  • 3.7

    Product Support Specialist

    Aston Carter
    Technical Support Trainer Job, Remote or Durham, NC
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    3x Positions for Durham, NC Please Note: Scammers are posing as Aston Carter. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. The Product Support Specialist is a front line position and is expected to take on support cases of moderate complexity and be able to manage your priorities.
    Mid Level
    Senior Level
    New
    5d ago
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  • 4.6

    Employer Installation Specialist - National Remote

    Unitedhealth Group
    Installation Specialist Job, Remote or Plano, TX
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    *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
    Full Time
    Junior Level
    New
    2d ago
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  • 4.3

    Systems Support Technician

    Metrostar
    Information Systems Technician Job in Reston, VA
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    This year marks the tenth year of MetroStar receiving this prominent award. If you want to join a company that values a positive and collaborative work experience, finding long-term technical solutions (not band-aids) and are open to commuting a few days a week to Reston, VA, we want you to work for MetroStar! MetroStar's inclusive community and unique culture have garnered us numerous awards including this year's recipient of IDG's Insider Pro and Computerworld's 2021 Best Places to Work in IT award, which recognizes IT companies with outstanding workplaces and cultures for technology professionals. - The MetroStar People & Culture Team MetroStar Systems is looking for a
    Mid Level
    Associate Required
    New
    7d ago
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  • 4.0

    User Experience Accessibility Specialist

    Planet Technology
    Information Systems Technician Job, Remote or New York, NY
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    Our client has an immediate need for a User Experience Accessibility Specialist. User Experience Accessibility Specialist - Fulltime Remote Job
    Junior Level
    9d ago
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  • 4.9

    Field Support Technician

    Mantech International Corporation
    Field Support Technician Job in McLean, VA
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    Currently, ManTech is seeking a motivated, career and customer-oriented Field Service Technician to serve on a team of IT support professionals responsible for troubleshooting and repairing hardware equipment . At ManTech International Corporation, you'll help protect our national security by providing enterprise IT support for one of our most critical customers in the Intelligence Community.
    Entry Level
    Junior Level
    Bachelors Required
    New
    5d ago
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  • Customer Success Analyst

    Call Journey
    Customer Support Analyst Job, Remote or Arizona
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    Call Journey has a passion to drive and to provide an exceptional customer experience for our customers. As Customer Success Engineer, you'll support the success of Call Journey customers by ensuring our software is delivering to and built to the customers needs. You are a call quality guru - understanding contact centre conversations is key as is a good knowledge of data. Call Journey is a global AI software company that specialises in speech-to-text and speech analytics technologies. There is additional scope for the role to grow as we expand our global team, and it is expected the role will become our global customer success engineer lead overseeing a small team of customer engineers as we expand our customer support functions.
    Junior Level
    New
    6d ago
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  • 4.0

    Yardi Support Consultant

    Saxony Partners
    Software Support Technician Job, Remote or Dallas, TX
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    Location: Dallas, TX or remote
    Full Time
    Junior Level
    Bachelors Required
    10d ago
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  • Customs Import Analyst

    Willson International Limited
    Customer Support Analyst Job, Remote or Tonawanda, NY
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    Interested in a career with a leading company? We are an innovative, people-oriented leader in customs and logistics. We are a family-friendly, family owned, fourth Generation Company that is over 100 years! If you have a passion for terrific customer service and love to work in a team environment this could be the opportunity for you! Come and join our expanding US Operational team. CUSTOMS IMPORT ANALYST Shift - Monday to Friday 4:00 PM - 12:00 AM Location - Work from home Here are some of the activities you will be expected to perform: You will ensure that international imports are cleared promptly and efficiently through US Customs through the coordination of import and export shipping activities necessary to release freight. Act as a liaison for between drivers and clients Perform clerical duties such as filing and data entry All other duties as assigned Desired Skills and Experience These are the standards we look for: High School Diploma is required Minimum one (1) years experience releasing goods in a customs brokerage environment. Customer Service experience in an office environment is required. Proficiency in MS Office, Outlook, Internet and database skills Strong communication skills - verbal and written is required Problem solving, accuracy, attention to detail is required A winning team demeanor is paramount in the success of this candidate. Satisfactory employment references and criminal background check are required. This is the company culture we are fostering: At Willson, family is first, and we recognize, support and respect each employee's responsibility to his/her family. In our continued efforts to help our employees we offer: Competitive Compensation Package Medical, Dental & Supplementary Health coverage Company paid sick and personal days Company matching 401K Paid Continuing Education Courses Work from Home Environment If you think you are a fit for this type of opportunity please submit your resume to amcbride@willsonintl.com We would love to hear from you. Please come and learn more about us at www.willsonintl.com
    Junior Level
    Offers Benefits
    High School Diploma Required
    10d ago
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  • IT Analyst - Remote

    CSAA Insurance Group
    Information Technology Analyst Job, Remote or Arizona
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    Acts as the liaison between commercial and Information Technology (IT)cross-functional team members We're Mobilitas, a commercial insurance company created by CSAA Insurance, a AAA Insurer.
    Junior Level
    New
    1d ago
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  • 4.5

    Consulting Information Technology Specialist

    Motion Recruitment
    Information Technology Specialist Job, Remote or Philadelphia, PA
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    to join their team in Philadelphia, PA.
    Full Time
    Junior Level
    Bachelors Required
    New
    1d ago
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  • 4.6

    IT Applications Specialist II - Supply Chain Systems/EDI

    Aldi
    Information Technology Specialist Job, Remote or Aurora, IL
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    Full-Time Aurora, IL Utilizes and maintains advanced technical skills and experience or advanced level of ALDI business expertise to achieve the position objective. Perform within ALDI Acts competencies as outlined below. As ALDI continues to improve software systems, it will be vital to rapidly learn and become a subject matter expert with the new systems/applications.
    Full Time
    Junior Level
    New
    5d ago
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  • 4.7

    IT Workforce Technician

    The Judge Group
    Information Technology Technician Job in Tysons Corner, VA
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    Title: IT Workforce Technician Onsite Tysons, VA Contract Duration: 6-month This job and many more are available through The Judge Group.
    Junior Level
    New
    4d ago
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  • Enterprise Software Support Specialist

    Edward Rose & Sons
    Software Support Specialist Job, Remote or Bloomfield Hills, MI
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    Edward Rose & Sons is currently looking to fill an The Enterprise Software Support Specialist position at our beautiful headquarters in Bloomfield Hills, MI.
    Full Time
    Junior Level
    Associate Required
    New
    4d ago
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  • 3.2

    Windows Desktop Admin - Virtual Hiring Event

    Peraton
    Desktop Engineer Job, Remote or Bennington, NE
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    December 2nd from 12 - 4 PM CST. Reserve your spot to speak with our team at the Virtual Hiring Event. Attend from your computer or smartphone. No app download required. Click "Apply" to complete your registration for the virtual event. Multiple opportunities available. requires TS/SCI clearance.
    Mid Level
    9d ago
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  • 3.9

    Integration Support Analyst

    Ice
    Support Analyst Job, Remote or Chicago, IL
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    As an Integration Support Analyst, this individual will be responsible for assisting ICE Link's clients in the understanding and maintenance of interfaces to the ICE Link platform. API Code Sample Prepare API samples and message templates for ICE functionality that showing best practice for integrating to ICE Technical Review Perform periodic technical reviews of external integrations to ICE to identify areas of improvement for ICE connectivity Hybrid and remote work schedules available for candidates with access to ICE Chicago office location ICE Link offers a flexible post-trade messaging and workflow system for the global credit derivatives market. An open communications platform, ICE Link connects market participants including major credit derivatives dealers, hedge funds, asset managers, prime brokers, fund administrators, confirmation service providers and clearing houses. At ICE, we never rest. The ICE Link platform enables communication, electronic affirmation and clearing of credit derivative trades on trade date, greatly reducing operational and settlement risks. ICE Clear Credit, a subsidiary of Intercontinental Exchange Inc., is looking for an Integration Support Analyst on their ICE Link integration team. Hybrid work schedules with at least 2 days in Chicago, IL office preferred
    Junior Level
    New
    7d ago
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  • 4.6

    Tier 2 IT Support Technician - Remote Hybrid - Natick Area

    Magna5 Ms LLC
    Information Technology/Support Technician Job, Remote or Natick, MA
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    In addition to the responsibilities outlined above, the Tier 2 Engineer is responsible for the following additional responsibilities and duties: Responsibilities: The Tier 2 Engineer will work closely with the other staff members under the Tier 2 Manager's direction with responsibilities including, but not limited to, the following: Candidate must live within 40 miles of Natick, MA. Tier 2 will alert Tier 3 team when unable to resolve. Tier 2 will also assist with working Tier 1 issues when available. The expectation is that the Tier 2 technicians will troubleshoot beyond the PC, including troubleshooting servers, network devices, and cloud systems. Opportunities At Magna5, we've put thought into what it takes to build a strong and competent team. Tier 2 will handle escalation calls/tickets from Tier 1, working with the clients by responding to issues, working tickets and owning the ticket until it is resolved. Tier 2 Engineer must be flexible to work all shifts including some holidays and weekends The Tier 2 Engineer is responsible for basic or complex issues.
    Junior Level
    New
    1d ago
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  • Law Firm Help Desk - remote

    Capitol Recruiters Inc.
    Information Systems Technician Job, Remote or Washington, DC
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    Help Desk Analyst - for prominent law firm. **This is a fully remote position. The hours for this position are: Friday - Sunday, 10:00 p.m. - 11:30 a.m. Eastern Time. *Law firm help desk experience is required. This position is responsible for providing technical assistance and support for computer systems, hardware, software, mobile devices, and remote access. Occasional OT. Candidate should be familiar with remote support and remote connectivity help. Duties: Provide technical assistance (Tier 1 and some Tier 2) and support for incoming inquiries related to computer systems, hardware, software, mobile devices, and remote access. Prioritize and respond to support requests via telephone or email in a professional, confident, and courteous manner. Thoroughly document support requests and resolutions using the helpdesk ticketing system. Follow up with customers, provide feedback, and see problems through to resolution. Acquire, maintain, and expand knowledge of relevant product offerings, current support policies, and methods of support delivery, in order to provide technically accurate solutions to customers. Write tips, frequently asked questions, and knowledge articles for the Firm's intranet and help desk knowledgebase. Availability to provide onsite and remote coverage outside of normal business hours as needed. Position Requirements: Must have at least two years working on a Help Desk or related experience in a law firm. Knowledgeable in using and supporting Windows 10, Active Directory, Microsoft Office 2016 or later, iManage Work 10, or other document management systems, remote access systems (Citrix and VPN), and mobile devices (iOS and Android). Customer service orientated. Excellent written, and interpersonal skills. Strong troubleshooting skills. Proven success working in a fast-paced environment. Goal oriented, organized, and follow through with customer requests. Ability to work independently and in a team environment. ITIL v3 certified or familiarity with ITIL's best practices. Salary is commensurate with experience.
    Junior Level
    New
    5d ago
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  • Technical Support and Technical Field Service Advisor - pay up to $65,000

    Gables Search Group
    Technical Support Advisor Job, Remote or Brown Deer, WI
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    Brown Deer, Wisconsin area This full-time, permanent Technical Support and Technical Field Service Advisor career opportunity is at a financially stable, employee-owned company that created their dynamic industry. Proving technical support and troubleshooting Four or more years of technical support or field service experience Technical Support and Technical Field Service Advisor
    Full Time
    Mid Level
    8d ago
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  • Manufacturing Support Associate

    Civica Rx
    Support Associate Job in Petersburg, VA
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    Civica's manufacturing facility in Petersburg, Virginia, is the future home of affordable insulin and essential sterile injectable medicines.
    Junior Level
    High School Diploma Preferred
    8d ago
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  • 4.8

    Technical Support Engineer (Observability) - Remote

    Splunk
    Technical Support Engineer Job, Remote or Boulder, CO
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    This is a dynamic role where you will provide technical expertise and excellent customer experience around Splunk's observability products and solutions, and participate in ongoing projects around tools, knowledge management, our growing marketplace of solutions, and more. Intimate knowledge of Splunk is required for ITSI, as well as demonstrate the ability to create and troubleshoot clustered environments in a timely manner. Splunk is the world's first Data-to-Everything Platform. Role Splunk is seeking a Develop and maintain a deep understanding of the Splunk Observability products and related technologies Learn more about Splunk careers and how you can become a part of our journey! At Splunk, we're committed to our work, customers, having fun, and most importantly to each other's success.
    Junior Level
    11d ago
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  • 4.6

    Remote Big 4 Banking IT Operations Consultant

    CSI Companies
    Information Technology Consultant Job, Remote or Atlanta, GA
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    Remote Big 4 Banking IT Operations Consultant
    Mid Level
    New
    4d ago
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  • 4.8

    Service Desk Tier 2

    Leidos
    Services Desk Technician Job in Fort Belvoir, VA
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    The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. 1901 Group (A Leidos Company) prides itself on looking ahead of our competitors for the next wave of IT trends. 1901 Group (A Leidos company) has an exciting Service Desk Technician out of our client site in Washington, DC.
    Mid Level
    High School Diploma Required
    New
    4d ago
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  • 4.8

    Technical Specialist/Biological Safety (REMOTE)

    EMD Millipore
    Technical Specialist Job, Remote or Rockville, MD
    An exciting new remote opportunity has arisen to join the company as a Technical Specialist in biological safety within the US Technical & Scientific Solutions (TSS) team. Based on a strong understanding of current and anticipating future customer, market and regulatory needs, the Technical Specialist will be responsible for providing scientific, technical and regulatory consultancy to the customers in the biotechnology market within the US territory.
    Mid Level
    Masters Preferred
    15d ago
  • 4.9

    IT Communications Analyst (Remote)

    Salient CRGT
    Information Technology Analyst Job, Remote or Fairfax, VA
    GovCIO is a team of transformers--people who are passionate about transforming government I.T. We believe in making a difference by developing digital strategies and delivering the technology-related innovation that improves governmental operations each day. But we can't do it alone. We welcome and nurture an inclusive and diversified work culture. Because different backgrounds, experiences, abilities, and perspectives make us better decision-makers, problem solvers, and creators. We're changing the face of I.T. - from our diverse staff to the end-products we develop. And we're excited to expand our team. Are you ready to be a transformer? Job Review Communications Analyst to support the Department of Veterans Affairs (VA) Health Portfolio. The Communications Analyst will be responsible for the development of a Portfolio-level Communications Plan, providing the framework for managing and coordinating communications across the portfolio. The candidate will also assist in the development of strategies to obtain, organize, and disseminate information to Health Portfolio team members and key stakeholders through clear and effective communication channels. Responsibilities * Conduct communications gap analysis to determine strengths of current approaches and identify opportunities for improvement * Develop and maintain portfolio-level communications processes, tools, and resources, leveraging best practices for communications across the portfolio * Assist in the enhancement of current communications strategies * Ensure all communications are in support of portfolio objectives and are consistent across delivery channels and stakeholders * Leverage communications methods to identify trends throughout the communications lifecycle * Possess strong analytical skills required to proactively research information and begin compiling initial responses to ad-hoc data calls * Establish metrics to assess the effectiveness of communications strategies * Produce and maintain executive level briefings for reporting within the product line and to upper management * Support scheduling and facilitation of product line meetings including capture and distribution of meeting minutes and supporting artifacts Qualifications Required Skills and Experience * Education Requirements: Bachelor's Degree in Business, Communications, Marketing, English, or related technical writing experience * Years of Experienced Required: 5+ * Experience in the VA Veteran-Focused Integration Process (VIP) project management methodology or experience operating in an agile environment is desirable, but not required * Experience within a Health IT environment is desirable, but not required * Excellent written and oral communication skills * Good decision-making and interpersonal skills * Experience with graphic design and video production is a plus * Ability to work independently and conduct research with minimal guidance and supervision COVID Policy: New employees will be required to adhere to the Company's and its clients' COVID-19 safety procedures. In the event that the COVID-19 vaccination mandate for Federal Contractors is enforced, you must become fully vaccinated or request and be approved for an exemption. Employees working onsite at a client location must comply with our client's COVID-19 requirements. GovCIO is a team of professionals who want to make a difference. And that can only happen with a diverse, happy, and cared-for team. So, we prioritize your well-being, equity for all and look for ways to make work a better place for each of us every day. We are an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, ethnicity, religious affiliation, gender, gender identity or expression, sexual orientation, national origin, or disability status. EOE AA M/ F/Vet/Disabled 111,000
    Junior Level
    Bachelors Required
    8d ago
  • 4.8

    Technology Transfer Specialist (2 days remote working)

    General Dynamics
    Technical Specialist Job, Remote or Bethesda, MD
    When called upon, participate in the development of new policies regarding the technology transfer * 5-8 years of related experience in scientific research, analysis and/or engineering with 1-3 years of technology transfer and patenting * Manage the development of and implementation of technology transfer initiatives, oversees the organization of strategic partnerships and alliances, and maintains knowledge of relevant scientific activities at WRNMMC, other Federal agencies, non-Federal government organizations, and non-government organizations. Location: USA MD Bethesda - 8901 Wisconsin Ave (MDC200) This position would be working onsite 3 days out of the week, in Bethesda, Maryland.
    Full Time
    Mid Level
    Bachelors Required
    New
    4d ago
  • 3.8

    Support Associate - White House Black Market - Reston Town Center

    White House Black Market
    Support Associate Job in Reston, VA
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    The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations.
    Entry Level
    23d ago
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  • 4.9

    eDiscovery Help Desk Consultant

    Deloitte
    Help Desk Analyst Job in Quantico, VA
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    Manage day-to-day interactions with clients and internal Deloitte team. Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact.
    Junior Level
    New
    2d ago
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  • 4.6

    Accounting Customer Support

    Harris Computer Systems
    Customer Support Analyst Job, Remote or Herndon, VA
    The Support Analyst provides application support to customers involving answering complex questions, contributing to a knowledge base, and serving as a support liaison between the company and the customer. Preference will be given to candidates comfortable working in the Hayden Lake office. However, this role welcomes remote candidates from the US. Remote candidates must need to attend quarterly meetings at the Hayden Lake office. What your impact will be: * Handles the escalated support calls or tickets; may work directly with customers to provide services and help resolve computing problems. * Manages bug fixes and software enhancements. * Uses discretion to effect timely solution of problems in order to ensure customer satisfaction, eliminate downtime and prevent cost overruns. * Recognizes issue with code, but escalates to development. * Provides technical leadership and training for lower level support specialists. * Receives requests for computer technical assistance and problem resolution from company employees. * Collects detailed information to categorize request in order to determine method of resolution, and create processes and guides. * Exercises sound professional judgment in analysis of problem in order to: (1) attempt hardware/software solution by phone, or (2) decide proper level of maintenance required to solve problem. * Directs the activities of lower level technical support analysts to contribute to the overall performance of the help desk operation including internal training and mentoring. * Other duties as assigned. What we are looking for: * Knowledge of general accounting practices and proficiency in accounting concepts * Friendly, professional, and dependable- we support a great customer base who love us for our skilled and friendly support * Software adaptability * Technical ability is a plus as we may field customer support calls of various sorts (simple networking, printing/scanning, and general environmental troubleshooting) * Insurance industry knowledge is a bonus, as our customers are insurance agencies who may have industry related questions What we can offer: * 3 weeks' vacation and 5 personal days * Comprehensive Medical, Dental, and Vision paid 100% by Harris starting from your first day of employment * Employee stock ownership and RRSP/401k matching programs * Lifestyle rewards * Remote work and more! About us: Agency Software, Inc. (ASI), established in 1988, has been a leader in property & casualty insurance software since its inception date. With company focus, development, and marketing strategies aimed and addressed toward Property and Casualty insurance technology for the new millennium and beyond, ASI is committed to developing customized software systems for those agencies that share the common goal of increasing overall written premiums while decreasing errors and omissions exposure.
    Junior Level
    Offers Benefits
    New
    5d ago

Average Salary For an Information Technology Associate

Based on recent jobs postings on Zippia, the average salary in the U.S. for an Information Technology Associate is $75,790 per year or $36 per hour. The highest paying Information Technology Associate jobs have a salary over $111,000 per year while the lowest paying Information Technology Associate jobs pay $51,000 per year

Updated November 26, 2022
Average Information Technology Associate Salary
$75,790 yearly
$36 hourly
$51,000
10 %
$75,790
Median
$111,000
90 %

5 Common Career Paths For an Information Technology Associate

Information Technology Manager

An information technology manager is responsible for supervising tasks for the company's network and information systems operations. Information technology managers require excellent knowledge of the information systems industry, a strong command of programming languages, and software and hardware application processes. An information technology manager reviews the performance of the IT department staff, ensuring that networks and systems maintain the highest quality and efficiency, and adjusting the specific system updates as needed. Information technology managers monitor the security of the system's database and identify business opportunities to utilize all business systems to improve the company's services.

Project Manager

Project managers oversee a specific project related to the organization's business. They manage the whole project from inception to evaluation. They initiate planning with involved departments, follow-through on the plans, ensure smooth execution of the plans, and evaluate the project for further improvements should these be needed. In line with this, project managers also ensure that the project is cost-efficient and well within the budget. They also manage the different work teams involved in the project and ensure that things are running smoothly on this aspect as well.

Information Technology Project Manager

An information technology project manager is responsible for supervising the technology department, ensuring that all tasks are being done by following technological strategies and solutions. Information technology project managers' duties include monitoring the technology team's daily operation, handling team members' concerns, managing customers' inquiries and complaints, helping team members' in achieving their professional growth, creating reports, sharing updates during team and board meetings, and maintaining effectivity of operational procedures. An information technology project manager must have excellent leadership and decision-making skills to decide on the best strategies in meeting the company's objectives.

Manager

Managers are responsible for a specific department, function, or employee group. They oversee their assigned departments and all the employees under the department. Managers are responsible that the department they are handling is functioning well. They set the department goals and the steps they must take to achieve the goals. They are also in charge of assessing the performance of their departments and their employees. Additionally, managers are responsible for interviewing prospective candidates for department vacancies and assessing their fit to the needs of the department. Managers also set the general working environment in the department, and they are expected to ensure that their employees remain motivated.

Senior Information Technology Auditor

A senior information technology auditor performs specialized auditing tasks related to IT and operational functions. Your duties will typically include planning and managing complex audits, providing auditing and IT support to the IT audit manager, and designing an IT audit plan to achieve the goals of the internal audit. As a senior information technology auditor, you are responsible for developing and implementing the technical review of associate controls and security architectures and performing operational audits to ensure that policies and procedures are complied with.

Illustrated Career Paths For an Information Technology Associate