Information Technology Associate Resume Examples 2023

Research Summary. We analyzed 683 information technology associate resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Morgan Stanley and CBRE Group. Here are the key facts about information technology associate resumes to help you get the job:

The average information technology associate resume is 440 words long
The average information technology associate resume is 1.0 pages long based on 450 words per page.
Soc is the most common skill found on an information technology associate resume. It appears on 14.2% of resumes.

After learning about how to write a professional information technology associate resume, you can make sure your resume checks all the boxes with our resume builder.

Information Technology Associate Resume Example


Shirley Thomas Information Technology Associate Contact Information Boise, ID (840) 555-2521 sthomas@example.com Skills Data Warehouse Project Management User Interface Communications Equipment Support Equipment Sarbanes-Oxley Jira Apple SOC Data Analysis Employment History Information Technology Associate 2011 - Present HP Boise, ID Mentored and Trained junior team members in the area of Project Management. Assisted technical team in creating test plans execute test cases and ensure that the project management processes are thoroughly followed. Designed, implemented and maintained the site resident hardware engineer web site for 24x7 engineer knowledge base and technical training. Install, repair and maintained all hardware and Operating System problems. Technical Business Analyst 2009 - 2011 JPMorgan Chase New York, NY Project Management interaction with developers assigned to design a Websphere application to facilitate money movement during international trade processes. Coordinated a web infrastructure improvement project for the Treasury Services Billing Web group. Systems Analyst 2007 - 2009 Pfizer Ridgefield, NJ Evaluated, recommended and implemented a database monitoring tool, that was both efficient and cost effective. Designed and Developed Stored Procedures for the reporting business implementation module. Developed and maintained edit check procedures SAS, PL/SQL. Implemented a backup for the existing WAN connection using site to site IPsec VPN tunnels. Completed SOP procedures in Compliance with FDA regulations, and Pfizer Global IT infrastructure standards. Created batch and interactive skeleton programs for the development teams using embedded SQL in the RPG programs. System Technician 2006 - 2007 Verizon Ridgefield, NJ Configure wide area network (WAN) or local area network (LAN) routers or related equipment. Installed, configured, and maintained network, server and desktop hardware and software as needed. Documented and processed trouble tickets in a timely manner. Develop a strategic planning process to secure critical hardware and software assets of the Verizon network. Education Bachelor's Degree Business 2003 - 2006 Liberty University Lynchburg, VA


Russell Pierce Information Technology Associate Contact Info Austin, TX (890) 555-9147 rpierce@example.com Skills InfrastructureWord ProcessingPHPDesktopSOCPuppetNetwork SecurityPowerpointInformation TechnologyApplication Server Employment History Information Technology Associate 2019 - Present Hewlett Packard Enterprise Austin, TX Assigned ticket based on IT staff ability and workload Troubleshot and maintained all networking devices and infrastructure across the enterprise. Team engineered Enterprise DNS architecture in a multi-vendor environment involving UNIX ISC BIND and Windows DNS. Position providing hardware and software support for Bank of America contract, nationwide. Managed incident support for enterprise hardware and software production using variety of tools and troubleshooting techniques. Managed the IT application development and project management teams responsible for all vendor packages that supported Dell's Product Group. Unix/Linux Administrator 2017 - 2019 IBM Austin, TX Build and configure Itanium and PARISC Ignite-UX servers for OS builds. Experience with running snap clone on the storage disk. Monitored the logs from Apache, Tomcat and other services that running in a Linux Box. Subject Matter Expert for anything related to SUSE Linux Enterprise Server environment (SLES). Windows System Administrator 2013 - 2017 HP Houston, TX Developed and optimized database structures, stored procedures, views, triggers and user-defined functions. Escalate disk, file and share incidents as needed in accordance with the incident management process. Worked extensively with HP virtual and physical tape vaults as well as HP servers and storage hardware. Computer Support Specialist 2010 - 2012 HP College Station, TX Provide user orientation on hardware, or software or network operations. Maintain awareness of new products and services and required service desk training. Performed troubleshooting and facilitated the repair of workstation hardware and software. Education Master's Degree Electrical Engineering 2012 - 2013 Texas A&M University College Station, TX Bachelor's Degree Electrical Engineering 2007 - 2010 Texas A&M University College Station, TX


Shirley Thomas Information Technology Associate Boise, ID sthomas@example.com (840) 555-2521 Experience Information Technology Associate 2011 - Present HPBoise, ID Mentored and Trained junior team members in the area of Project Management. Assisted technical team in creating test plans execute test cases and ensure that the project management processes are thoroughly followed. Designed, implemented and maintained the site resident hardware engineer web site for 24x7 engineer knowledge base and technical training. Install, repair and maintained all hardware and Operating System problems. Technical Business Analyst 2009 - 2011 JPMorgan ChaseNew York, NY Project Management interaction with developers assigned to design a Websphere application to facilitate money movement during international trade processes. Coordinated a web infrastructure improvement project for the Treasury Services Billing Web group. Systems Analyst 2007 - 2009 PfizerRidgefield, NJ Evaluated, recommended and implemented a database monitoring tool, that was both efficient and cost effective. Designed and Developed Stored Procedures for the reporting business implementation module. Developed and maintained edit check procedures SAS, PL/SQL. Implemented a backup for the existing WAN connection using site to site IPsec VPN tunnels. Completed SOP procedures in Compliance with FDA regulations, and Pfizer Global IT infrastructure standards. Created batch and interactive skeleton programs for the development teams using embedded SQL in the RPG programs. System Technician 2006 - 2007 VerizonRidgefield, NJ Configure wide area network (WAN) or local area network (LAN) routers or related equipment. Installed, configured, and maintained network, server and desktop hardware and software as needed. Documented and processed trouble tickets in a timely manner. Develop a strategic planning process to secure critical hardware and software assets of the Verizon network. Skills Data Warehouse Project Management User Interface Communications Equipment Support Equipment Sarbanes-Oxley Jira Apple SOC Data Analysis Education Bachelor's Degree Business 2003 - 2006 Liberty UniversityLynchburg, VA

Create My Resume

Build a professional resume in minutes.

How your resume should look:

The job title on your resume should match your application for the role.
Ensure your work experience focuses on achievements, rather than responsibilities.
Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Information Technology Associate Resume templates

Zippia allows you to choose from different easy-to-use Information Technology Associate templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Information Technology Associate resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Entry level Information Technology Associate Resume example


Jesse Torres Information Technology Assistant Contact Info Parkton, NC (630) 555-8523 jtorres@example.com Skills UnixAssuranceData EntryResearch ProjectsAdmissions ProcessPrintersComputer LabGreeting VisitorsWord ProcessingInformation Technology Employment History Information Technology Assistant 2020 - Present IBM Parkton, NC Supported an IBM print server running on OS/2, VM, Windows, VSE, MVS, but mainly AIX. Designed and developed UNIX based global information system software that was deployed in domestic and international Lucent Technologies manufacturing facilities. Executed requests for new user setups and email accounts utilizing active directory. Trained team members on storage infrastructure support. Information Systems Assistant 2016 - 2020 United States Marine Islandton, SC Supported all end user's computer equipment and peripherals. Team Lead/Supervisor of five Computer System Analysts/Business Analysts. Coordinated quality assessment process in liaison with the Finance and Information Technology division. Handled and resolved Break/Fix tickets dealing with hardware, software, and network issues daily. Provide oversight of information technology system support while conscientious of application of information assurance policies, principles, and practices. Directed troubleshooting techniques to sophisticated LAN products and terminal issues. Student Assistant 2015 - 2016 Johnson & Wales University Miami, FL Maintained and updated providers database. Design website for chemistry department of Santa Clara University using CommonSpot tool. Assisted prospective students and families with admissions processes Updated web pages, made preparations for faculty meetings, other administrative tasks as needed. Education High School Diploma 2015 - 2015


Debra Parker Information Technology Assistant Contact Information Palo Alto, CA (360) 555-0328 dparker@example.com Skills Traffic System Customer Orders Hardware GPS Backup Order Entry Client Meetings Sales Goals Account Management Information Technology Employment History Information Technology Assistant 2020 - Present Milestone Palo Alto, CA Installed, configured, troubleshot and maintained customer hardware and software. Investigated client internet security vulnerabilities Support penetration attempts on client websites Supported lab operations and maintenance of server hardware Information Technology Assistant 2018 - 2020 HP Palo Alto, CA Provided helpdesk support to users via phone and remote access. Configured system hardware, software, and network components. Provided phone support to onsite hardware repair technicians of LaserJet printers. Read customer system software dumps and hardware dumps to resolve problems. Operated and maintained Windows 2k3 and Fedora Linux based servers for data replication and image building services. Experience configuring computer labs and individual machines for a variety of uses. Sales Assistant 2017 - 2018 Nordstrom Seattle, WA Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Inventory maintenance daily, Internet Sales and phone sales. Education High School Diploma 2017 - 2017


Marilyn Andrews Information Technology Assistant Washington, DC mandrews@example.com (700) 555-1225 Experience Information Technology Assistant 2020 - Present Department of Homeland SecurityWashington, DC Analyze database performance and make necessary modifications to improve resource utilization. Generated and provided statistical reports for the Chief Information Security Office Dashboard and weekly Direct Report submissions. Supported the Wan communications system of five T1 lines and VoIP phone systems. Coordinated and organized training sessions of software applications. Participated in Nationwide Hackathon - an all-night effort devoted to initiating ideas to successful launch an innovative Information Technology design. Provided tech support to computer system users. Information Assistant 2019 - 2020 United WayAtlanta, GA Researched through the telephone, internet and e-mail information and referral and suicide prevention programs nationwide. Facilitated Emergency Assistance Network Meeting, a collaborative effort to coordinate emergency assistance service delivery among public and private agencies. Maintained current knowledge of procedures and information of CDC guidelines. Provided hardware support for all servers and end user stations including replacement of hardware and upgrading existing hardware. Community Service Volunteer 2018 - 2019 United WayAtlanta, GA Designed flyer and PowerPoint presentation, distributed information, conducted town hall presentation to present campaign information to Celanese employees. Evaluated patient care needs, prioritized treatment, and maintained patient flow. Respond to house fires after emergency personnel to provide monetary supplementation for food and shelter (Disaster Action Team). Received regional branch recognition awards for outstanding customer service and sales referrals. Skills Community Outreach Setup Community Members Windows Facebook Olympics Personal Care Special Education Photoshop Information ACT Education High School Diploma 2018 - 2018

Create My Resume

Build a professional resume in minutes.

How to make a job-winning resume:

Make sure to list hard and soft skills that are relevant to the position you're applying for on your resume. The top skills that information technology associates should have on their resume are: soc, data analysis, sarbanes-oxley.
If you're applying for an entry-level information technology associate position and you have no work experience, you can include relevant classes you took in school.

Information Technology Associate Resume Format And Sections

1. Add Contact Information To Your Information Technology Associate Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Information Technology Associate Resume Contact Information Example #1

Dhruv Johnson

d.johnson@email.com | 333-111-2222 | www.linkedin.com/in/dhruv-johnson

Do you want to know more?

How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

The name of your school
The date you graduated (Month, Year or Year are both appropriate)
The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Check More About Information Technology Associate Education

Majors

Computer Science

16.5%

Business

16.0%

Computer Information Systems

11.7%

Information Technology

11.2%

Information Technology Associate Resume Relevant Education Example #1

Bachelor's Degree In Business 2003 - 2006

Liberty University Lynchburg, VA

Information Technology Associate Resume Relevant Education Example #2

Bachelor's Degree In Computer Science 1999 - 2002

Rutgers, The State University of New Jersey New Brunswick, NJ

3. Next, Create An Information Technology Associate Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

Include 6-12 skills, in bullet point form
List mostly hard skills; soft skills are hard to test
Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Information Technology Associate Skills For Resume

SOC Skills
SOC stands for "System and Organization Controls" report, which is conducted by a third-party auditor independent from the company being reported on. An SOC report demonstrates that a company is acting ethically, which may lead to more retained clients.
Sarbanes-Oxley Skills
The Sarbanes-Oxley Act (or SOX Act) is a U.S. government law that expects to secure financial backers by making corporate divulgences more solid and transparent. The Act was created as a result of bookkeeping errors.
Customer Service Skills
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
Unix Skills
UNIX is a computer operating system that was first created in the 1960s and has been constantly updated since then. The operating system refers to the set of programs that enable a machine to function. It is a multi-user, multi-tasking device that works on computers, laptops, and servers. UNIX systems also have a graphical user interface (GUI), similar to Microsoft Windows, that makes it simple to use.
OS Skills
In technical terms, OS stands for "Operating System". It is a software that is used to run programs on the computer. An operating system acts as a link between the user and the hardware components. Windows, macOS, iOS, Linux are examples of an operating system.
ERP Skills
Enterprise Resource Planning (ERP) is computer software used by major corporations and organizations for conducting their management and accounting tasks efficiently. ERP systems bind different business processes with each other allowing smoother flow of data between them resulting in swift project assessment and completion.
Troubleshoot Skills
Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Top Skills for an Information Technology Associate

Source: Zippia.com

SOC, 14.2%

Data Analysis, 12.3%

Sarbanes-Oxley, 8.7%

Project Management, 8.0%

Other Skills, 56.8%

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume

4. List Your Information Technology Associate Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?

How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1

Engineering Internship

Allstate

Applied various Six Sigma principles to develop tools to measure quality.
Provided desktop support for 3 locations, upgrading and deploying Windows 7 laptops and desktops.
Performed load calculations and design of concrete foundations and slabs based on ACI code requirements.
Automated and customized aggregation tool in VBA to aggregate pricing outputs.
Provisioned AWS infrastructure using terraform scripts, from Jenkins, to build the application and environment.

Work History Example # 2

Information Technology Associate

PricewaterhouseCoopers

Tested, developed standard processes for and managed the deployment of new firm-wide technology infrastructure initiatives.
Determined all PC hardware and peripheral hardware required to meet business requirements.
Served in key support role with responsibility for Lotus Notes, Microsoft Office, and Microsoft Internet connectivity using proxy server.
Interfaced with senior stakeholders and business leads, and communicated solution proposals.
Tested and evaluated new hardware and software products incorporating and adapting solutions into different network environments as required.

Work History Example # 3

Information Technology Assistant

IBM

Created builds for workstations/ laptops and tested for customer's environment.
Assembled monthly report and weekly analysis with customized database and spreadsheets.
Managed special projects to develop process and procedure documents for UNIX and for Intel.
Created highly complex SQL queries and drove related database normalization efforts resulting in improved relational integrity and index optimization.
Provided planning, building, install and setup for large scale projects.

Work History Example # 4

Information Technology Associate

Robert Half International

Documented incoming calls, assign to the appropriate engineer and assist with troubleshooting.
Worked with Microsoft Windows Server technologies for internal and external connections.
Utilized Unix-Peregrine database for IT service management.
Installed custom WinXP image via ghost images with Citrix web client and financial Legacy apps.
Maintained and provided hardware/software inventory asset reports using Intuit Track-It!

5. Highlight Your Information Technology Associate Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your information technology associate resume:

IT Information Library Foundations Certification (ITIL)
Network 5 Certification
Security 5 Certification
Certified Information Technology Professional (CITP)
Certified Information Systems Auditor (CISA)
Certified Network Computer Technician (CNCT)
Microsoft Certified Desktop Support Technician (MCDST)
Project Management Professional (PMP)
Cisco Certified Network Associate (CCNA)

More Certifications For Information Technology Associate

6. Finally, Add a Information Technology Associate Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?

Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

Common Information Technology Associate Resume Skills

SOC

Data Analysis

Sarbanes-Oxley

Project Management

Customer Service

Develop Recommendations

Internal Controls

Unix

SOX

Oracle Sql

ERP

Troubleshoot

Java

Technical Support

Linux

Enterprise Resource Planning

Emerging Technologies

Business Processes

Data Entry

Mac

JavaScript

SQL Server

Computer System

Test Cases

SharePoint

Asset Management

Network Infrastructure

Windows Server

Desktop Support

Enterprise Architecture

VoIP

User Support

VMware

Switches

Software Applications

SDLC

Software Issues

Cloud Computing

Mobile Device Management

Media Management

Entry Level Information Technology Associate Resume Templates

Information Technology Associate Jobs

Links To Help Optimize Information Technology Associate Resumes

Updated May 19, 2023