Information technology consultant jobs in Bayonne, NJ

Pay: $40-50 hr We are seeking a detail-oriented and customer-focused IT Operations Specialist to oversee and support a dynamic in-office technical environment. The ideal candidate will manage hardware inventory, provide expert in-person support, troubleshoot hardware and software issues across a range of devices, and collaborate with various teams to ensure seamless technology operations. If you have a knack for swift problem-solving, strong technical knowledge, and a commitment to white-glove service, this position offers an excellent opportunity to contribute to our organization's success. Requirements 3-5 years of experience in system administration or a similar IT support role Proven experience managing on-site inventory, hardware requests, and vendor coordination Strong Mac experience is essential Expertise in providing white-glove, high-level support In-depth knowledge of networking concepts (TCP/IP protocols, Wi-Fi, VPN, wired connections) Familiarity with Google Workspace and Microsoft 365 platforms Ability to troubleshoot AV equipment (e.g., Neat Bars, Zoom Rooms) Experience with Active Directory or Okta for user provisioning and permissions Competency in handling user access requests and security protocols Experience with mobile device management (MDM) and software/hardware installations Ability to assist with conference room technology setup and troubleshooting Responsibilities Manage on-site inventory, including hardware requests, shipping, receiving, and vendor interactions Provide in-person, white-glove support for end-users' hardware and software issues across various devices Support user access management, ensuring proper permissions in AD, GSuite, Okta, and similar systems Troubleshoot network connectivity issues (Wi-Fi, VPN, wired) and assist with software installations and mobile device setups Collaborate with Office Operations and Network Engineering teams on in-office technology setup and troubleshooting Perform routine maintenance, updates, and system checks Document support requests accurately in the ticketing system and ensure timely resolution Escalate complex issues appropriately to specialized support teams as needed

Level 1 IT Technician Office: Long Island City, NY (daily travel to client sites in NYC required) Company: TEC Building Systems LLC | tecsystemsnyc.com Salary range: $55,000 - $65,000 Reports to: Basim Sharhan, IT Manager Recruiter: Kate Lewis, People Ops Program Manager Please apply on LinkedIn and send resume and cover letter to ********************* OVERVIEW TEC Building Systems is seeking a Level 1 IT Technician to join our growing team. In this role, you'll design, maintain, and troubleshoot the hardware and software of our customers' building management systems. You'll provide technical support both in-house and on-site, perform upgrades and preventive maintenance, and assist with training non-technical staff in troubleshooting techniques. This position requires daily travel to client sites throughout New York. Applicants must hold a valid driver's license. RESPONSIBILITIES Perform preventative maintenance on servers and workstations at customer sites Install and configure desktop and laptop computers, peripherals, and related hardware Integrate devices into network environments and test software applications Provide Tier 1 hardware and software support for Windows devices Deliver on-site technical support and ensure client satisfaction during deployments Document all work assignments, resolutions, and client approvals Provide help desk support: problem determination, documentation, diagnostics, resolution, and ticket escalation Troubleshoot hardware, software, and connectivity issues for end users Support users with MS Office, antivirus tools, mobile devices, and peripherals Use remote desktop software to resolve issues or walk clients through solutions Act as a liaison between customers and internal IT staff for accurate problem interpretation Maintain accurate ticketing and reporting in the help desk system QUALIFICATIONS Required: Experience: Minimum 1+ year of frontline IT support (help desk, service desk, or equivalent). Customer Service: Strong interpersonal, customer service, and follow-up skills with a focus on user satisfaction. Communication: Excellent written and verbal communication, including the ability to explain technical concepts to non-technical users. Work Style: Self-motivated, reliable, and able to work independently while managing multiple priorities. Operating Systems: Hands-on troubleshooting experience with Microsoft Windows 10 and Windows 11; familiarity with Windows Server 2016/2019. Software & Applications: Proficiency with Microsoft 365/Office 365 suite, endpoint security/antivirus tools, and common business applications. Hardware & Peripherals: Experience supporting desktops, laptops, printers, scanners, and mobile devices (iOS/Android). Networking: Basic understanding of TCP/IP, DNS, DHCP, and VPN concepts. Documentation: Strong documentation, ticketing, and research skills; experience with ITSM platforms (e.g., ConnectWise, ServiceNow, or similar) is a plus. Licensing & Compliance: Awareness of data security, acceptable use, and basic IT compliance practices. Other: Valid driver's license and ability to travel daily within the New York metropolitan area. Preferred (Nice to Have): CompTIA A+, Network+, or equivalent certification. Exposure to Active Directory (user accounts, password resets, group membership). Experience with remote support tools (TeamViewer, AnyDesk, RDP, etc.). Familiarity with basic IT asset management and inventory tracking. WHY JOIN TEC? Since 1981, TEC Building Systems has been a trusted leader in building automation. Based in Long Island City, we design and deliver custom control solutions for New York's most iconic projects. At TEC, you'll join a collaborative, future-focused team with opportunities for growth, training, and long-term career development.

Leading writer of Property & Casualty Reinsurance seeking an IT Lead/ Manager - IT Support Services in their NY office managing strategic initiatives and workflows, communications and team requirements for the global operations team. I have been supporting this client for 20+ years, and I can sincerely say they have the best, most employee centric, corporate culture of any client I've worked with. Their global team shares a passion for solving their customers' problems through a collaborative and entrepreneurial culture that empowers employees and rewards creative thinking. This is an in office position located in midtown Manhattan very close to all major transportation hubs. For over three decades, the firm has helped its clients manage the risks of operating in a volatile and uncertain world. They're experts in Property, Casualty, Specialty, Cyber and Credit reinsurance, consistently recognized for the innovative way they combine data, experience and technology to understand and manage large and complex risks across the world. They are also a business with a real social purpose - we help protect communities around the globe and enable prosperity for all. Our purpose drives us forward every day as we seek solutions to some of the world's most complicated challenges. About the Position Reporting directly to the AVP, IT Services Delivery Manager and will be based in our New York office. Will have select travel to other US and Europe offices as needed and as per business/project requirements. This role is part of our global IT support function and is responsible for providing first to fourth line technical support to end users across the organization. The successful candidate will play a key role in ensuring a seamless and responsive IT experience for our employees. Key Relationships Reports to: AVP, IT Services Delivery Manager Key Stakeholders: IT Support members, Internal end users, Remote End Users, IT Security Operations and IT Infrastructure. Key Partners: Global IT support teams, third-party vendors, and service providers Key Responsibilities Support the IT Service Delivery Manager in leading the IT Support team, ensuring alignment with business priorities, SLA adherence, and compliance with global service standards. Oversee BAU operations including ticket management, procurement, invoice processing, onboarding/offboarding, and patching cycles, while mentoring team members for consistent execution and knowledge transfer. Provide oversight and direction to IT members and direct reports, to ensure members are focused on items that are important to the business and aligns with IT service delivery. Deliver expert-level support for Windows 10/11, mac OS, Microsoft365, enterprise applications, and advanced server OS environments. Perform advanced diagnostics, repair, and integration for desktops, laptops, mobile devices, printers, peripherals, and server hardware. Manage full user lifecycle, including permissions, access control, provisioning, and policy enforcement across Active Directory, Exchange, and Azure AD. Collaborate with local IT members, architecture and operations teams to resolve technical issues and manage resources for high-quality end-user support. Lead resolution of complex, cross-system issues through root cause analysis and appropriate resource engagement. Oversee hardware lifecycle management and automation, ensuring device and data security and integrity. Provide local and global support, acting as smart hands for IT functions during installations and advanced troubleshooting. Maintain vendor and supplier relationships to support operational efficiency and compliance. Enforce IT policies and ensure global teams adhere to standards and compliance requirements. Research emerging technologies and recommend solutions to enhance service delivery. Lead training, coaching, and mentoring initiatives to build team capabilities and foster continuous development. Analyze support trends and team performance to identify improvement opportunities. Conduct system health checks and reporting, proactively addressing monitoring gaps. Act as content steward by maintaining troubleshooting records, contributing to the knowledge base, and creating/delivering training materials and sessions. Build strong stakeholder relationships and drive collaboration across functional groups, serving as a role model for the team. Serve as Incident Response Technical Manager for endpoint-related incidents, ensuring swift and effective resolution. Provide out-of-office support, including queue monitoring, basic issue resolution, and acting as a backstop resource when needed. Accountable for driving vulnerability remediation and ensuring security SLAs are met, guiding IT members in addressing identified risks. Design, document, and remediate ITSM and Hardware Asset Management (HAM) processes. Participate in disaster recovery planning, testing, and execution. Rotate with Level 3 & 4 analysts for scheduled server patching maintenance windows. Mentor and coach global team members. Candidate Qualifications: Required: 5+ years of experience in a technical support or helpdesk environment. Proficiency in supporting Windows and Mac OS X operating systems. Experience with Mac device deployment, management, and security compliance. Familiarity with Microsoft365, Active Directory, and basic networking concepts. Experience using SCCM, Patch My PC, or Altiris SMA for software deployment and patch management. Strong communication and customer service skills. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. A relevant IT certification (e.g., ITIL Expert, advanced certifications such as Azure, VMware, etc.) is a plus. Preferred: Bachelor's or higher, with specialized training. Build management skills. ITIL Expert, advanced certifications or experience with ITSM tools (e.g., ServiceNow, Jira Service Desk). Exposure to mobile device management (MDM) platforms. Deep understanding with Apple Business Essentials and MS Intune integration/platform support. Experienced scripting knowledge (e.g., PowerShell)

Fulltime Role IT Operations Manager Required: 7+ years' experience working in an IT Operations production support role in an enterprise environment 2+ years' leadership experience Ability to support 24x7 operations Demonstrated experience as a hands-on technical manager, actively involved in designing, developing, and implementing technical solutions, with a proven ability to lead and mentor a team of technical professionals Familiarity working with enterprise project planning and resourcing Internal and external customer-facing production support experience Familiarity with various monitoring solutions like Solarwinds, Dynatrace, and DefenseStorm Knowledgeable with a variety of infrastructure technologies: Windows, VMware Active Directory Detail-oriented, with superior verbal and written communication skills Strong critical thinker with problem solving aptitude Excellent organizational skills with the ability to juggle multiple tasks at once Proactive mindset Job Description: Under the general direction of the SVP Head of Infrastructure, the IT Operations Manager is responsible for providing leadership and hands-on support for company-wide production operation initiatives. This position emphasizes understanding of critical production and support operations, anticipating the future direction of the Information Technology industry and relating those changes to current IT Operations. Responsibilities: Oversee 24x7 production support teams for and affiliates, user technical support, and production job schedules Assist in the management of policy development and technology planning Evaluate user needs and system functionality to confirm that systems meet the needs of individuals and projects Develops, builds, and sustains a strong working relationship and partnership with IS Customers. Accountable for quality of services and solutions delivered Manages the development, implementation, and maintenance of policies, objectives, short-and long-range planning; develops and implements projects and programs to assist in accomplishment of established goals Develops effective, efficient, and rigorous processes and methodologies which include monitoring and reporting Develops IS plans at tactical levels and then follows through on execution of plans. Develops system and organizational roadmaps that ensure business and service continuity Ensure smooth operations of all IT systems and data security Understand and track applicable regulatory and reporting requirements Conduct periodic audits (based on policies and procedures) to ensure compliance with regulatory, enterprise security requirements Assist in preparing the IT organization's disaster recovery and business continuity plans, policies, and procedures Work with senior management to enhance monitoring of critical applications and develop operational run books Identify issues, trends, and opportunities to improve efficiency, cost effectiveness, and/or quality; develop recommendations and implement solutions to identified issues and opportunities Establish a stable performance environment by monitoring and analyzing problems Ensure problems are identified and solved as rapidly and efficiently as possible Provide and manage utilization and capacity monitoring of all networks, data storage, servers, and phones for management reporting and planning Provides estimates, forecasting and work planning assistance Preferred: ITSM or ServiceNow experience Licenses/Certification: MCSE, VMWare, Storage, PMP, CCNP, ITIL v3 Certification

The Company Our client is a rapidly scaling SaaS provider operating at the forefront of cloud technology and AI infrastructure. Their platform supports enterprise customers with high availability, secure data environments, and seamless performance. As the business grows, they're making substantial investments in IT operations and infrastructure resilience. The Opportunity We are partnering with the organization to identify an IT Manager who will lead infrastructure operations, strengthen end-user support, and drive strategic upgrades across a modern, cloud-forward environment. This role combines hands-on leadership with the autonomy to shape a high-performing technology function. You will directly influence reliability, security, and scalability as the company continues its expansion. Key Responsibilities Oversee IT infrastructure operations across Windows, Mac, M365, identity, and networking technologies Lead internal and contract support resources, managing ticketing, escalations, and onboarding processes Enhance endpoint security and device lifecycle management programs Coordinate with Security Engineering to optimize controls, compliance, and incident response readiness Introduce automation opportunities that improve uptime, efficiency, and user experience Own vendor and MSP relationships to ensure SLA performance and cost alignment Execute on infrastructure modernization initiatives supporting cloud growth and emerging AI workloads Track and report operational metrics tied to system performance and service delivery What We're Looking For 4-8 years in IT Infrastructure/Operations with leadership responsibilities Technical strengths across: Microsoft 365 / Azure AD Networking platforms such as Cisco, Meraki, or Palo Alto Endpoint tools like Intune or JAMF Virtualization and cloud platforms (VMware, AWS/Azure) Experience guiding or mentoring junior technologists or project contributors Strong communication and collaboration skills with stakeholders at all levels A proactive approach to innovation and continuous improvement Why This Role Stands Out Lead and grow a team during a high-growth business cycle Drive IT strategy and modernization during critical scaling Significant visibility with leadership and product stakeholders Opportunity to build long-term ownership of corporate infrastructure The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

Ventured backed Fintech firm in the financial wellness space, is looking to bring on an IT System Administrator for its Midtown Manhattan office(3 days onsite a week). This person will wear quite a bit of hats as the go-to IT person with the goal of advancing to infrastructure engineer. The ideal candidate will be proficient with: internal IT operations, resolving Level 1-3 support tickets, endpoint network/security monitoring, gaterhing compliance evidence for SOC2, ISO 27001, and Windows + Linux administration. Targeted Qualifications: · 4+ years as IT System Administrator or similar role · Strong knowledge of Windows and Linux administration · Background with network troubleshooting (switches, routers, firewalls, VPN, WiFI) · Background with incident ticketing systems like JIRA and workstation management systems · Experience with endpoint management (Active Directory, Google Workspace) · Awareness of SOC2, ISO 27001 or similiar compliance frameworks · Knowledge of ITIL and industry best practices · Able to work in team environment and coordinate with 3rd party vendors Bonus Qualifications: · Experience with vulnerability management or compliance evidence gathering · Scripting experience with Bash, Powershell, and/or Python · Experienced with virtualized machines (VMWare, Citrix, Hyper-V) · Previous experience in Fintech or similiarly secured enviornments · Bachelors or Masters in related field Comp Package: · 401K match · Robust Health + Dental · Yearly Bonus potential · Competitive PTO package · Commuter benefits · Many more

Information Security Specialist - New York City (Hybrid) Our client-a global leader in apparel and retail with a portfolio of internationally recognized brands-is undergoing a major digital transformation to optimize operations worldwide. As part of this evolution, the organization is strengthening its global security posture and building a unified, enterprise-wide framework for secure system development and operations. Occasional availability for remote meetings with global teams off hours is necessary when needed. We are seeking an Information Security Specialist to join the New York City team. This role is ideal for a security professional who can evaluate complex IT environments, identify and assess risks, and drive the implementation of effective security controls in close collaboration with global IT and business stakeholders. The Information Security Office plays a critical role in safeguarding customer data and internal confidential information. Operating across multiple regions, the team establishes security standards, delivers training, monitors compliance, and leads global initiatives to reduce risk across the enterprise. Rather than focusing on local optimization, the office develops holistic, group-wide security strategies that support a broad range of business functions and technologies. This position is part of the Global Headquarters team and will also support select initiatives within the North America Information Security Office. While the primary focus is IT security, this role will also engage with the GRC (Governance, Risk & Compliance) domain. The specialist will serve as a key communication bridge-coordinating between Global Headquarters and North American security teams to enhance governance, risk oversight, and global security alignment. (Note: this is not a direct GRC execution role.) Key Responsibilities (IT Security Focus) g Depending on experience and strengths, responsibilities may include: Implementing and enhancing cybersecurity technologies (e.g., WAF, AntiBot, Email/Web/Endpoint security) Deploying and expanding insider-threat prevention solutions (e.g., DLP, CASB, Data Security tools) Building and managing log monitoring infrastructure and developing monitoring content Planning and executing security assessments and cyberattack simulations Investigating and responding to security incidents Supporting additional information security initiatives tied to enterprise risk management

Contract -- Jan 12th to July 31 2026 Onsite 4 days a week near Edison, NJ SAP Business Technology Platform (BTP) Integration Consultant - Need resource with expertise in SAP BTP Integration for roles in SAP S4 AMS team. - Project experience - Good communication skills If you are interested, please email me your resume in a Word format to: linda.hartman@appdevinc.com

About the Role We are seeking a highly skilled Freelancer Senior IT Support Specialist to provide advanced technical support, project assistance, and IT coverage for our client operations. This role ensures the continuity, efficiency, and security of client technology systems by resolving complex issues, supporting IT projects, and delivering exceptional service. Initially, you will work onsite in New York City two days per week for knowledge transfer and cross-training with the existing team. Afterward, the role transitions to as-needed support for project work, PTO coverage, and specialized consultation. Key Responsibilities Technical Support & Service Delivery Serve as the primary escalation point for complex IT issues, including hardware, software, networks, and business systems. Provide both onsite and remote support to minimize downtime and maintain productivity. Troubleshoot Windows, mac OS, Microsoft 365, cloud platforms, and network infrastructure. Support and maintain legal practice management systems such as LEAP, including setup, integrations, and user support. Collaborate with the IT Director and team to ensure efficient, scalable IT operations. IT Projects & System Administration Lead or assist with infrastructure projects (network upgrades, migrations, system rollouts, security implementations). Evaluate IT environments, recommend improvements, and contribute to technology roadmaps. Manage system configurations, installations, and maintenance (Active Directory, DNS, DHCP, VPN, firewalls, servers). Coordinate with vendors to resolve escalated issues and project requirements. Documentation & Process Management Maintain clear documentation: SOPs, configuration guides, and client-specific notes. Log all service activities in the ticketing system with detailed resolution notes. Support continuous improvement initiatives for IT processes, policies, and compliance. Subject Matter Expertise & Training Act as an SME for LEAP and other critical platforms. Mentor junior IT staff and provide end-user training. Stay current with emerging technologies relevant to client operations. Client Engagement & Professionalism Serve as a trusted technical advisor to clients. Communicate complex technical issues clearly to non-technical stakeholders. Maintain the highest standards of professionalism, responsiveness, and accountability. Availability & Flexibility Onsite NYC presence required initially (2 days/week). Provide project-based support, PTO coverage, and urgent issue response as needed. Qualifications Education & Experience Bachelor's degree in IT, Computer Science, or related field (or equivalent experience). 6-8+ years of progressive IT support experience, including senior-level troubleshooting and client-facing service. Experience supporting legal practice management software (LEAP required). Professional certifications such as CompTIA A+, Microsoft Certified Professional, ITIL, or similar are highly valued. Technical Expertise Advanced knowledge of Windows Server, Active Directory, Group Policy, DNS, DHCP, and networking (LAN/WAN, VPNs, firewalls). Experience with Microsoft 365, Google Workspace, Azure, and AWS. Familiarity with endpoint management, backups, VOIP, A/V conferencing, patch management, and security best practices. Soft Skills Excellent client communication and interpersonal skills. Strong analytical and problem-solving abilities. Self-directed with the ability to manage priorities in a dynamic, project-based environment. High professionalism, discretion, and client empathy. If you are a technically proficient, proactive, and client-focused IT specialist looking to provide strategic support in a professional services environment, we want to hear from you!

We are seeking a Desktop Support Specialist with strong networking knowledge and hands-on experience in modern endpoint management and automation. The ideal candidate is skilled in Intune, Azure Virtual Desktop (AVD) setup and troubleshooting, and is both curious and relentless in identifying and resolving complex enterprise issues. Key Responsibilities: Provide advanced desktop and end-user support across enterprise environments Manage and troubleshoot devices using Intune and other modern endpoint management tools Support, configure, and maintain Azure Virtual Desktop infrastructure Diagnose and resolve network-related issues in coordination with the network team Leverage automation to improve support efficiency and system reliability Proactively investigate root causes and drive solutions for recurring technical problems Qualifications: Proven experience in desktop support with exposure to enterprise networking Hands-on expertise with Intune, modern device management, and automation tools Strong understanding of AVD infrastructure and troubleshooting

What You'll Do: Provide support and administration for Michael Kors IT department's cloud presence. Tier 1 - Azure, AWS, Google Cloud Platform Tier 2 - Azure, and O365 Support Windows, Linux, and native cloud services in the respective platforms. Work with application and security teams to remediate any issues with resources, services, or security concerns for cloud platforms. Proactively look for ways to improve administration, monitoring, and standard operating procedures. Plan, create, and deploy backup strategies to protect data stored in the cloud and strategic monitoring for all accounts. Provision and create cloud services for migration and support of applications Monitor and track incidents and triage call in a service desk ticketing system in support of the incident and problem management process; recognize high priority tickets and act within the expected response time. Monitor all cloud resources and responding to alerts within the environment. You'll Need to Have: Bachelor's degree in computer science, Information Technology, or related field. Minimum 5+ years of Cloud Admin experience supporting AWS and Azure Experience with automation tools to streamline and standardize our cloud deployments. Ex: ARM Template, Terraform, Cloud Formation, Ansible, etc. Experience with implementing cloud services, such as EC2,S3, Elastic, Docker, IAM, service accounts, Azure VMS, Key vault, storage account, Kubernetes, Backup, Runbook and Monitor. Fundamental knowledge of knowledge of network connectivity, VPC (Subnets/Security Groups) and troubleshooting techniques. Experience in PowerShell scripting and automation of admin functions. Administration experience in Azure and AWS with and without scripting methods. Required certification: Microsoft Azure Administrator, Azure DevOps Engineer, AWS SysOps Administrator, AWS Cloud solutions Associate and AI Certifications will be a plus Experience in Day-to-day Operations of AWS and Azure environments including uptime, cross platform support and security Hands on experience with building retail or relevant applications in AWS and Azure with migration, governance and automated deployments Experience in cloud migration including legacy data transfer from on-prem to AWS Experience in working with application, engineering teams and stakeholders to monitor and maintain a secure and resilient cloud-hosted infrastructure to establish SLAs across the environments Experience in working with Security team for improving DevSecOps process and tools Candidate must be flexible to support needs of the department. Off hours and weekend support are required. Ability to implement systems that are highly available, scalable and meet disaster recovery requirements. Working knowledge of Microsoft Active Directory administration and overall identity and access management for cloud platforms. Added advantage SAP on cloud and Google Cloud Platform We'd Like to See: Familiarity with end point security patch management software. Ex: Ivanti LANDesk, SCCM, Carbon Black, etc. Strong communication skills, both oral and written, with the ability to convey clear and concise thoughts and ideas. Excellent time management skills including the ability to manage multiple projects at any given time. Ability to analyze problems and propose solutions. Ability to work in a fast-paced, dynamic environment. Capri Perks: Generous Paid Time Off & Holiday Calendar Summer Fridays Internal Mobility Across Brands Cross-Brand Discount Exclusive Employee Sales Fav 5 Cards (MK Discount for friends and family) 401k Match Paid Parental Leave Thrive Wellness Program Commuter Benefits Gym Discounts The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at ****************************************. In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience. About Us: CAPRI HOLDINGS is a global fashion luxury group consisting of iconic, founder-led brands Versace, Jimmy Choo, and Michael Kors. Our commitment to glamorous style and craftsmanship is at the heart of each brand, as we design innovative products across the full spectrum of fashion luxury categories. The unique DNA and heritage of each brand, combined with the diversity and passion of our people, and our dedication to clients and communities, define our success.

Workday Systems Analyst Administrator Brooklyn NY Full Time Direct Hire** We are seeking an experienced Workday Systems Analyst Administrator to support and enhance Workday HCM and Payroll for a healthcare organization based in Brooklyn NY. This role is ideal for Workday professionals who enjoy hands on system configuration process optimization and cross functional partnership. If you have strong Workday administration skills and want to develop your technical and functional expertise this position offers long term career development. As the Workday Systems Analyst Administrator you will manage daily operations across key Workday modules including Core HCM Payroll Benefits Absence Time Tracking and Learning. You will configure new features maintain business processes support HR and Payroll operations improve data accuracy and deliver reporting that drives informed decision making. Your work will help streamline HR systems improve end user experience and strengthen organizational workflows. This role requires strong knowledge of HR technology Workday configuration troubleshooting and HR processes. You will partner with HR leaders Payroll teams and IT to deliver enhancements solve issues support releases and ensure smooth system performance. If you are looking for a full time Workday role that provides ownership autonomy and growth this is an excellent opportunity. Responsibilities Administer and enhance Workday HCM Payroll Benefits Absence Time Tracking and Learning Configure Workday business processes roles integrations and security Provide Workday support for HR Payroll Benefits and Learning operations Troubleshoot system issues and coordinate testing for new releases and updates Build advanced reports dashboards and analytics to support leadership and compliance Maintain accurate employee data and ensure data integrity across all Workday functions Work with cross functional teams to design and implement HR system improvements Qualifications Two or more years of Workday system administration or Workday analyst experience. Please note, the ideal candidate should have IT background. Strong understanding of HR operations payroll processing benefits and compliance Experience configuring Workday modules and supporting business processes Ability to build reports troubleshoot complex issues and manage data Bachelors degree, preferably in IT Healthcare industry experience is helpful but not required If you want to expand your Workday skills with a growing team and a stable organization we would like to connect with you.

Sr. IT User Support Specialist (Japanese Bilingual) Division: Customer Support Division Work Style: Hybrid - Min. 3 days per week in the office/ Or more days to work at office for the demands FLSA Status: Exempt Salary Range: $85,000- 90,000 per year Target Bonus: 6% (depending on company, division or individual performance) Working Hour:Monday to Friday @9:00- 17:00 Full Benefits: Health, Dental, Vision insurance, 401K, PTO etc. Experience Range: Over 5 years Accountabilities: - Provides analytical expertise and assists in a variety of user support activities, including, but not limited to, pre-consultation on procurement of IT products; consultation and advice for end users in problem resolution; guidance for troubleshooting by self-diagnosis and detailed investigation; development of troubleshooting scripts for end user support and technical support in the setup, installation and configuration of desktop hardware and software based on experience; perform desktop application test to ensure compatibility and education and independent decision-making skills. - Participates in the design, testing and deployment of client configurations throughout the company. - Consults with end-users to determine the most effective use and control of the end user H/W, S/W, system functionality and support functions based on own knowledge and experience. - Develops documents, design, analyze, modify and test programs based on and related to specifications. - Develops training programs and materials as well as user instruction to improve business operations. Knowledge and Skills Required: Bilingual - Fluent in English & Business level in Japanese

Job Title: Information Technology Analyst I Duration: 3 Months assignment with possible extension Schedule: 7a-3p - 5 days/week (including weekends). Hours if resource works Saturday &/or Sunday will be 9a-5p regardless of shift they are booked for. Pay Range: $25 - $28/Hour Requirements: Bachelors or equivalent exp (R). Degree in computer science (P). 1-2 yr exp (P). Excellent analytical, problem solving , written and verbal communication skills, strong customer service skills. (R). Ability to work within a team environment (R). “Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors”

About the Role: We are seeking an experienced IT Network admin for an international banking institute in New York City. In this role, you will manage, monitor, and enhance the network infrastructure, ensuring the highest levels of security, performance, and reliability. The ideal candidate will have experience in the banking industry or large organizations in other sectors, with expert-level knowledge of Cisco and Juniper networks. Fluent in both English and Mandarin is mandatory. This candidate will be spearheading the development of a new server room! Key Responsibilities: Design, implement, and manage network infrastructure, including LAN, WAN, VPN, and firewall configurations. Perform network updates, patches, and configuration setups to ensure security and optimal performance. Monitor network performance and troubleshoot issues to minimize downtime. Manage and maintain network security protocols and compliance standards. Assist in the design and maintenance of data centers as needed. This is a plus, not required. Collaborate with IT security and system administrators to integrate security measures. Prepare and maintain detailed documentation of network configurations, processes, and updates. Provide technical support and guidance to other IT staff and end-users. Conduct regular audits to ensure compliance with internal policies and external regulations. Required Qualifications: 3-5 years of experience as a Network engineer or in a similar role within the banking industry or large organizations. Expert-level knowledge of Cisco and Juniper networks, products, and services. Proven hands-on experience with network updates, patches, and configuration setups. Familiarity with data center infrastructure and best practices is a plus. Strong understanding of network protocols (e.g., TCP/IP, BGP, OSPF, MPLS). Proficiency with network monitoring and diagnostic tools. Certifications such as CCNA or CCNP are highly desirable. Excellent analytical, problem-solving, and communication skills. Ability to work independently and manage multiple tasks in a fast-paced environment

As an Onsite Support Technician with minimum of 2 to 3 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: iPhone Setup Company Portal Outlook MS Teams Sim Card activation Orders Inventory Management iPhone SIM Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc. Perform onsite updates, Configuration changes, or Software installations. Provide onsite technical assistance to End Users. Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. Manage assigned tickets and ensure that they are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Coordinate with vendors for provision and repair of end-user support (e.g., Hardware Vendor technicians for warranty repair/replacement) Perform end-user support related to security controls and compliance related tasks such as access reviews, controls verifications, facility inspections, among others Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support Provide IT support for disaster recovery and immediate response in emergencies at local sites. Provide On-call support if required outside business hours on a rotational basis Provide Hand and Feet support for network data and voice devices

Tasks and Responsibilities: Provide Level 1 and Level 2 support for end users (Windows, mobile devices, and peripherals) Manage user accounts, permissions, and licenses in Microsoft 365, Azure AD, and Entra ID Perform basic network troubleshooting, ie Wi-Fi and printer issues Handle ticketing via ServiceNow, ensuring timely resolution and SLA compliance Support onboarding and offboarding processes (devices, accounts, access rights) Maintain and update user and administrative documentation Support IT asset management (hardware lifecycle, procurement, inventory) Identify and document recurring issues; suggest and implement process improvements Coordinate with external suppliers and third-party vendors when necessary Ensure smooth IT operations and support for local office infrastructure Requirements: 4+ years of hands-on IT support experience in a corporate environment Strong expertise in Microsoft 365 administration, including Teams, SharePoint, and Exchange Online Solid understanding of Windows operating systems, mobile device management, and IT peripherals Experience with Azure AD / Entra ID management Familiarity with ticketing systems (preferably ServiceNow) and IT asset management Basic understanding of network fundamentals (LAN/Wi-Fi, printers, VPN) ITIL knowledge or certification is a plus Any Microsoft certifications are a strong advantage Excellent organizational and problem-solving skills with attention to detail Strong communication skills and the ability to assist users at all technical levels Self-sufficient, reliable, and able to take ownership of the local office IT environment while collaborating with the wider IT team

Title: IT Intern Department: Information Technology Status: Part-time; hours based on availability About NAICA NAICA is a nonprofit organization committed to providing supportive housing, shelter services, and community programs for individuals and families throughout the Bronx. Our IT department is essential to ensuring that staff across all program sites have functioning technology, secure systems, and reliable tools to support the vulnerable populations we serve. IT interns gain hands-on experience in real-world technical support within a multi-site social service organization. Internship Summary The IT Intern will support NAICA's technology operations, including device setup, troubleshooting, account support, and on-site technical assistance. This is an opportunity for students seeking practical experience in IT support and systems administration while learning the tech infrastructure behind nonprofit service delivery. Key Responsibilities Provide first-level support for staff across NAICA shelters, housing programs, and administrative offices. Assist with imaging, configuring, and deploying desktops, laptops, mobile devices, and printers. Support account setup, password resets, and access permissions under supervision. Troubleshoot hardware, software, and network issues; escalate as needed. Maintain inventory of IT equipment across multiple NAICA locations. Help install software updates and ensure devices meet security and compliance requirements. Assist with onboarding/offboarding tech tasks, including email setup, ID creation, equipment retrieval, etc. Log, update, and close helpdesk tickets in NAICA's ticketing system. Support IT projects such as device refreshes, Wi-Fi upgrades, cybersecurity initiatives, and documentation. Qualifications Currently enrolled in a program related to IT, Computer Science, Information Systems, Cybersecurity, or similar. Basic knowledge of Windows systems; MacOS helpful but not required. Strong problem-solving and communication skills. Ability to work on-site at NAICA locations in the Bronx. Professional, reliable, and able to maintain confidentiality. Comfortable learning new systems and troubleshooting common technical issues. Learning Outcomes Hands-on experience in IT support across a multi-site nonprofit. Skills in troubleshooting, device management, and ticketing systems. Understanding of secure technology practices in social service settings. Direct exposure to real-world IT workflows, user support, and system administration.

Sharp Decisions is looking for the following: Role: Systems Admin & Engineering - Vice President Role Description Install and configure servers, storage devices, network and telecommunications equipment. Perform upgrades and maintenance on all IT infrastructure hardware. Install and configure server operating systems, database software, file server structure and protocols, email servers, authentication servers, back-up systems and firewalls. Monitor system performance daily. Provide support on all IT infrastructure-related issues. Manage incident response for any major outages. Role Objectives: Delivery Install and configure servers, storage devices, network and telecommunications equipment as required by business need and outlined by the system architect's designs. Perform upgrades and maintenance on all IT infrastructure hardware. Install and configure server operating systems, database software, file server structure and protocols, email servers, authentication servers, back-up systems and firewalls. Configure domain and security policies and define access lists. Configure and deploy monitoring and reporting utilities, operations logs and access auditing tools. Monitor system performance daily and run reports on key metrics such as storage capacity, server resource utilization, connectivity and uptime, back-up performance and incident logs. Provide support on all IT infrastructure-related issues and escalation support for all other IT departments. Manage incident response for any major outages. Test disaster recovery systems and implement disaster response plans as needed. Role Objectives: Interpersonal Collaborate with IT systems architect to execute system designs. Provide reports and analysis on system performance and support planning of infrastructure improvements. Engage with other IT infrastructure teams to install hardware, configure devices and policies, and coordinate upgrades and maintenance. Coordinate incident response with all engineers and system owners during outages. Partner with application, web administration, database and other development focused teams to create infrastructure plans and review system performance. Work with disaster recovery, storage management and cyber security architects to implement systems, hardware and policy configurations to support their designs. Role Objectives: Expertise Demonstrate comprehensive understanding of IT infrastructure hardware, cloud service platforms, operating systems, virtual environments and configuration tools. Display expertise with application integration, update and change management, database design and structures, system deployments and automated reporting and monitoring tools. Exhibit knowledge of regulations regarding data security and retention, anti-virus tools and protection models, network security and access protocols, and firewall configurations. Show ability to manage and prioritize projects across multiple functions and divisions and manage incident response while providing clear communications to affected parties. Qualifications and Skills 5+ years of experience in an infrastructure/end-user support role. • Microsoft Active Directory (User, group and computer management) • Microsoft Windows Desktop and Server Operating Systems - Windows registry, Group Policy, File/folder security concepts (NTFS/share permissions, etc.) • Microsoft Office/SharePoint/Teams • Microsoft SCCM • Infoblox DNS/DHCP Management • Performance Monitoring • Enterprise Backups (Commvault/Rubrik) • Enterprise storage (Pure) • Citrix Workspace/XenDesktop Virtual Desktop • VMware vSphere • Core networking concepts (DNS, DHCP, etc.) • Excellent customer service skills. • Excellent verbal and written communication skills. • High sense of urgency to support a trading floor. • Able to follow directions, priorities, and guidance from management. • Ability to multi-task and work on several projects at the same time. • Strong ability to deliver on time. • Ability to document process, requirements, and create test plans. • Strong ability to translate business requirements into technical solutions. • Strong team player.