Network Communication Systems Specialist 25H
Information Technology Consultant Job 13 miles from Bellaire
As a Network Communications Systems Specialist, youll supervise network management functions while overseeing integrated network control centers and multichannel communications systems. This includes installing tactical fiber and cable wiring, along with helping troubleshoot associated network assets to support operational requirements. Youll also perform routine maintenance checks on assigned vehicles, power generators, and equipment.
Requirements:
10 weeks of Basic Training
19 weeks of Advanced Individual Training
100 ASVAB Score Electronics (EL)
102 ASVAB Score Skilled Technical (ST)
U.S. Citizen
Meet Tattoo Guidelines
17 to 34 Years Old
No Major Law Violations
High School Diploma or GED
No Medical Concerns
Eligible for a Secret Security Clearance
Skills Youll Learn:
Electronic Troubleshooting
Maintenance & Repairs
Network Administration
Certifications:
. 140 Nationally-Recognized Certifications Available
Required qualifications:
17 years or older
Legally authorized to work in the United States
At least high school diploma or equivalent or higher
System Administrator
Information Technology Consultant Job 7 miles from Bellaire
Role-System Administrator Lvl 2
Must have lifestyle polygraph or Full scope polygraph Clearance.
Skills: CISCO - Nexus and Catalyst; Routing, Switching, LAN/WAN equipment
Job Description:
Routing and switching for Cisco networking equipment; Perform planning, deployment and quality assurance functions for system and network upgrade projects; Develop high, mid and lower level diagrams and schematics to document the system and network infrastructure for planning, historical and continuity purposes; Designed, installed, configured, troubleshoot and maintain a LAN/WAN equipment required to provide telecommunications services in a complex environment consisting of various Cisco network equipment to include Nexus and Catalyst model as well as Integrated Service Routers; Designed network utilizing switching technology to include VLAN, Inter-VLAN routing, trunking, and port aggregaton on the WAN/LAN environment.
Hospital Information Technology Director
Information Technology Consultant Job 23 miles from Bellaire
Come join an exceptional Hospital that has been serving residents of Southeastern Texas for over 16 years! A new opportunity for a skilled and dedicated Hospital Information Technology Director has just become available with this dynamic healthcare team. This Medical Center is a leading healthcare institution committed to providing exceptional patient care and fostering a collaborative and supportive work environment. This ever expanding state of the heart facility will provide ample opportunities for growth and experiences for the Hospital IT Director.
The IT Director will play a crucial role in the delivery of IT services to this top Community Health System. The ideal Director will possess strong clinical skills, a commitment to patient-centered care, and the ability to work effectively within a multidisciplinary team.
Reporting to the Chief Operating Officer, the Hospital IT Director will be responsible for departments operations, strategy development, solution discovery, network infrastructure and ensuring that the system adequately supports the company's computing, processing, security and communication needs. The Director will work in collaboration with Hospital leaders to identify improvement goals and establish strategies to advance long term goals for the health system.
A Bachelor's prepared candidate with extensive experience working in healthcare IT systems and previous vendor management and contract negotiation exposure will surely make for a quick interview! Extensive IT Director leadership experience in the healthcare setting is definitely a bonus.
This location is an outdoor enthusiast's dream! Located near the Gulf Coast, this city opens up opportunities for fishing, hiking and camping while providing a close knit family feel. The Hospital Information Technology Director will enjoy a low cost of living, high desert climate and access to a multitude of parks and restaurants. This is a great location to raise a family, experience a slow paced lifestyle and take in all the benefits small town living has to offer.
The Hospital is prepared to offer a competitive salary, generous sign on bonus and relocation assistance. Apply today!
IT Help Desk Engineer Lead
Information Technology Consultant Job 7 miles from Bellaire
About the Company:
Meneses Law is an accomplished law firm with an outstanding track record of providing immigration services with the highest professional standards to our clients. We work with thousands of clients across the United States on Adjustment of Status, Visas, Petitions, Labor Certifications, Citizenships, Deportations, Waivers, DACA Renewals, and Asylum matters.
Our headquarters is based out of Houston, Texas and with the expansion to other major cities, our aim is to assist clients to achieve their objectives as placidly and efficiently as possible while minimizing the legal and regulatory risks. The law firm is built on its reputation of providing exceptional customer service delivery coupled with appropriate and outstanding skills, fast turnaround, and the know-how expert of our legal tea
Job Overview
The IT Help Desk Lead oversees daily operations of the IT Help Desk team to ensure efficient and effective technical support for end-users. This role involves managing team performance, resolving escalated issues, and maintaining high service standards. The IT Help Desk Lead acts as a mentor to the team while also contributing to hands-on problem-solving and process improvement initiatives.
Key Responsibilities
Lead, and mentor the IT Helpdesk team, assigning tasks and monitoring performance.
Provide guidance and training to team members to enhance technical expertise and service delivery.
Foster a collaborative and customer-focused team culture.
Resolve escalated technical issues and troubleshoot complex hardware, software, and network-related problems.
Ensure timely resolution of support tickets and maintain high user satisfaction.
Serve as the primary point of contact for critical incidents and ensure clear communication with stakeholders.
Evaluate current helpdesk processes, recommend improvements, and implement best practices for ticket management and issue resolution.
Collaborate with IT leadership to develop and maintain knowledge base articles and training materials.
Track recurring issues, analyze trends, and implement proactive solutions to reduce incidents.
Monitor and analyze team performance metrics, such as ticket resolution times and user satisfaction scores.
Generate regular reports for IT management with actionable insights for continuous improvement.
Act as a liaison between the helpdesk team, IT management, and other departments to ensure alignment on goals and initiatives.
Collaborate with other IT teams on projects, system upgrades, and company-wide IT initiatives.
Communicate effectively with end-users to manage expectations and provide status updates on issues.
Required Skills and Abilities
Strong technical knowledge of enterprise IT systems, including mac OS, Azure Active Directory, Office 365, VPNs, and basic networking.
Proficiency in IT service management tools.
Proven ability to troubleshoot and resolve complex technical issues efficiently.
Exceptional communication and interpersonal skills to interact effectively with users of varying technical expertise.
Strong organizational skills to prioritize tasks, manage responsibilities, and meet deadlines.
Analytical and problem-solving abilities to identify trends, resolve issues, and recommend improvements.
Educational / Experience Requirements
Bachelor's degree in Information Technology, Computer Science, or a related field.
Relevant certifications (e.g., Apple Certified Support Professional, ITIL) are highly preferred.
3-5 years of experience in IT support, with at least 1-2 years in a leadership or supervisory role.
Familiarity with enterprise IT environments and system administration.
Experience managing or working with ticketing systems and IT service desk workflows.
Compensation:
Meneses Law believes in Work Life Balance. Operation hours are from 8 a.m. to 5 p.m. plus 2 Saturdays a month for certain positions.
Being hired by Meneses Law as an IT Manager means that you will have the opportunity to:
Earn $ 65k-75k (depending on experience)
Learn from top reps through our Training program
Be part of a positive culture
Earn individual and team incentives
Start an incredible career
Benefits for Working at Meneses Law:
High Associate Salaries
Work with state-of-the-art technology
Name Recognition & Prestige Immigration Law Firm
Sophisticated, Challenging Work
Structured Training Programs
Meaningful Career Advancement Opportunities
Excellent Benefits (Medical (80% ER contribution, Dental (No-Cost to employee), Vision, Life Insurance (Paid), 2 weeks of PTO, and 10 days of paid holidays.)
Work Life Balance Schedule
Birthday and Anniversary rewards
Systems Administrator - A&D CUI
Information Technology Consultant Job 7 miles from Bellaire
Skills Required:
10+ years' experience as a System Administrator supporting highly secure Microsoft workloads
5+ years' experience supporting MSFT 365 workloads; SharePoint Online, Exchange Online, OneDrive, Microsoft Teams, Microsoft Defender, Intune
Deep understanding of MSFT Gov Cloud standards DFARS 7012, NIST-800-171, and CMMC 2.0
Deep understanding of Azure AD & Conditional Access controls
Experience managing secure IAM practices including multi-factor authentication (MFA), role-based access control (RBAC), and privileged identity management.
Experience with managing and implementing Entra ID governance. Thorough understanding and proven experience for maintaining for user life cycle, entitlement and access management policies and access certification using Entra ID governance platform.
Experience with traditional and modern IT processes, tools and solutions (change management is key)
Provides timely resolution to complex IT issues, including working with vendors on escalated issues that cannot be resolved immediately
Strong scientific method and technical know-how to troubleshoot errors to resolution in the most efficient manner possible
Superior written and oral communications
Knowledgebase documentation skills
Ability to work independently, as well as part of a global support team with minimal supervision. Experience of working with cross-geographic teams
Skills in compliance documentation, audit preparation, and cross-functional collaboration
Skills Preferred:
Certified Information Systems Security Professional (CISSP)
Certified Information Security Manager (CISM)
CompTIA Cybersecurity Analyst (CySA+)
Specific Duties & Responsibilities
Day to day support for MSFT Gov Cloud M365 tenant
Implementation and Configuration of tenant controls and security standards in line with GCC
Assist in the remediation of security related vulnerabilities across the Collaboration workloads
Ensuring that IT Service Level Agreements are met
Assist in the development of training documentation and knowledge
Participate in Weekly Team Meetings
Summer Internship IT- Service Delivery
Information Technology Consultant Job 7 miles from Bellaire
MRC Global is searching motivated and enthusiastic interns to join our 2025 Summer Internship Program. This internship offers a hands-on experience in IT Service Delivery, providing an opportunity to contribute to meaningful projects and gain valuable skills. Interns will work closely with experienced professionals and have access to mentorship and learning opportunities.
Responsibilities include (but are not limited to):
Assist with IT Service Delivery .
Collaborate with team members to support ongoing projects and initiatives.
Attend and contribute to meetings, brainstorming sessions, and workshops.
Conduct research and present findings as needed.
Support day to day operations and administrative task.
Requirements
Currently enrolled in a BACHELOR'S / MASTER'S program in RELEVEANT FIELD.
Excellent verbal, written and interpersonal communication skills.
Working knowledge of Microsoft suite of products such as, Word, Excel & Outlook.
Strong organizational skills and ability to prioritize job duties and handle multiple tasks.
Demonstrate a willingness to learn and apply automation principles.
Storage System Engineer
Information Technology Consultant Job 7 miles from Bellaire
Systems Engineer - Storage Systems
Reports to: Director of Engineering
We are seeking an experienced Systems Engineer with expertise in Storage Systems to support our infrastructure and help modernize our data storage and disaster recovery operations. This position will be responsible for managing and optimizing our storage environment, ensuring reliability, scalability, and security across structured and unstructured data. The role will also focus on integrating new technologies and meeting the bank's regulatory requirements for on-prem storage.
Key Responsibilities:
Storage Management: Oversee day-to-day operations of storage systems, including data replication, backups, and performance optimization for UNIX, Linux, and Windows environments.
Enterprise Storage Infrastructure: Administer and troubleshoot various enterprise storage solutions, such as Dell Data Domain, Pure Storage flash array, Isilon NAS, Dell EMC Isilon, ECS, and Brocade fiber switches/directors.
Backup Solutions: Lead the ongoing transition from Avamar/Networker to Commvault backup systems.
FlashBlade S Testing: Test and implement new FlashBlade S NAS storage for snapshot-based disaster recovery.
Documentation: Create and maintain detailed documentation of storage hardware and software configurations, connectivity, and capacity planning.
Technical Planning: Contribute to technical planning for hardware upgrades, disaster recovery, and security protocols.
Project Management: Deliver on technical storage projects, ensuring timelines and requirements are met.
24x7 On-Call Support: Participate in an on-call rotation for urgent system issues and ensure timely response to critical storage problems.
Collaboration and Training: Work with teams across the organization to develop training materials for new storage technologies, including Dell ECS and FlashBlade.
Service Improvement: Identify and execute improvements in storage services to enhance overall customer satisfaction.
Primary Qualifications:
Disaster Recovery Expertise: Strong understanding of disaster recovery principles and the ability to develop and test recovery plans.
Storage Virtualization: Proven experience with storage virtualization technologies.
Dell/EMC Midrange Arrays: Hands-on experience with Dell/EMC midrange storage solutions, including Isilon NAS and ECS.
Brocade Switches: Experience with Brocade fiber switches/directors.
Backup Software: Familiarity with enterprise backup systems, specifically Commvault and legacy Avamar/Networker solutions.
VMware and Database Support: Expertise in VMware VM recovery and support of database servers such as MS SQL.
Technical Documentation: Strong skills in writing technical documentation.
Additional Requirements:
Travel: Occasional travel required.
On-Call Support: Participate in 24/7 on-call rotation.
Evening/Weekend Work: Occasional after-hours work may be required.
IT Senior Business Analyst, ETRM
Information Technology Consultant Job 7 miles from Bellaire
As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in the fields of Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 1,000 expert consultants, representing 35 different nationalities, collaborates across 10 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Geneva, Lisbon, Porto and Casablanca.
Objective
The role involves supporting the Business Lead in the analysis, documentation, and design of business processes and tools associated with a new ETRM system rollout. The candidate will collaborate closely with stakeholders across Middle Office and Back Office, as well as IT teams, to deliver effective solutions. Responsibilities include implementing a comprehensive post-trade framework encompassing Market Risk, P&L, Credit Risk, Accounting, and Invoicing while utilizing existing tools. Strong expertise in these domains is essential, and knowledge of electronic trading platforms is highly desirable.
Key Responsibilities
- Analyze and interpret data to define business requirements and workflows.
- Identify process improvement opportunities.
- Develop and maintain detailed functional specifications.
- Design process models and deliver training to relevant stakeholders.
- Demonstrate excellent written and verbal communication skills.
- Apply strategic, critical, and innovative thinking to solve complex problems.
- Foster collaboration and professionalism within a dynamic and high-performing environment.
- Maintain comprehensive documentation for all deliverables.
- Perform additional responsibilities as required.
Qualifications and Experience
- Bachelor's degree in computer science, IT, or a related technical discipline.
- In-depth understanding of the Power and Gas Energy sectors and ISO trading markets.
- Proven experience in Back Office operations.
- Familiarity with ETRM platforms and solutions.
- Strong background in collaborating with Front Office, Middle Office, and Back Office teams on IT initiatives.
- Advanced proficiency in Microsoft Office Suite (Excel, Word, Visio, PowerPoint).
- Expertise in Windows-based operating systems.
Solutions Engineer with oil/gas and SQL - 25% travel - Houston onsite
Information Technology Consultant Job 7 miles from Bellaire
Solutions Engineer/Reservoir Engineer (SQL)- Onsite in Houston - 25% travel - Previous oil/gas industry experience needed. $100K to $140K max for salary range.
We are seeking an experienced Solutions Engineer to join our team and work with one of our Fortune 200 oil and gas clients located in Houston, TX. The ideal candidate will have a background in oil and gas.
As a Solutions Engineer, you will play a crucial role in designing, developing, and implementing technical solutions that meet the specific needs of our clients' oil and gas customers. You will work closely with the Reservoir and Production Departments to ensure that software specifications are accurately implemented.
This position requires the candidate to be on-site at our client's office in Houston, TX. Furthermore, the position entails an average of 25% travel.
Responsibilities:
Prepare specifications for new applications, enhancements, modifications, and support issues.
Develop technical documentation and provide support to clients during implementation.
Understand business operations and suggest ways to optimize processes
Gathering requirements for new projects and enhancements for existing products working with the design to model and develop business processes.
Data analysis & Customer Support: Analyzing day-to-day production issues and identifying short term/long term solutions.
Communicate technical concepts effectively to both technical and non-technical audiences.
Tracking and appropriately escalating production issues; Understanding business and providing solutions and support
Testing and supporting the deployment of applications
Supporting application releases and change management functions and providing feedback to product teams to improve product offerings.
Requirements:
Bachelor's degree in Petroleum Engineering preferred, related field or relevant work experience
Bachelor's degree in Chemical or Mechanical engineering with relevant work experience
2-5 years of oil and gas experience is preferred
Strong communication and interpersonal skills.
Ability to gather and document business requirements and develop system specification documents
Ability to work independently and as part of a team.
Willingness to travel up to 25% of the time
Proficiency in SQL, Spotfire, or Python is a plus.
Ideal candidate will be based in the clients' office in Downtown Houston.
If you are a highly motivated individual with a passion for solving complex problems, we encourage you to apply for this exciting opportunity.
Tags: SQL, SQL, Reservoir Engineer, Petroleum Engineer, Python, Spotfire, Houston, oil gas, Solutions Engineer.
SCADA Systems Engineer
Information Technology Consultant Job 7 miles from Bellaire
Supports business objectives through the following specialty areas: Supervisory Control and Data Acquisition (SCADA), Telecom, Fiber Communication, Control Systems, Communication Systems, Third-part application support.
Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned.
Acts as corporate support for all SCADA and Controls applications across departments
Handles day to day administration, monitoring and support of the SCADA and control systems (data historians), devices and field communications infrastructure.
Ensures proper installation, operation, maintenance and support of Verdun's Data Historians and associated hardware and software
Manages and maintains SCADA/Automation processes and reports
Develops and maintains enterprise level reporting for system analysis use.
Sets up and maintains all user access and security role changes for the SCADA systems
Sets up and maintains DR (disaster recovery) processes for the control systems.
Oversee vendor resources on projects
Assists in the implementation of new software/systems
Provide functional and/or technical direction/assistance for assigned applications.
Monitor incoming service requests and incidents for assigned application(s)
Investigate and diagnose service requests or incidents per their priority/rank and identify the resolution and/or issue
Work directly with users to identify and resolve issues adversely impacting business processes
Define/develop technical solutions ensuring considerations for system stability, performance, and ongoing maintainability
Identify solution alternatives to address issues raised throughout service request or incident lifecycle
Utilize 3rd parties and vendor support as defined within existing support arrangements and escalate additional (billable) support to appropriate IT management for approval
Adheres to and champions the IT Governance programs (e.g., change management, communication, and release management)
Complete high-level designs and associated estimates to meet defined requirements
Monitor application backlog (service requests, incidents) and keep open items updated with current efforts
Maintain documentation (run books, technical design, build, deployment, install guides) and process standards in area of responsibility along with regular audits to validate accuracy
Develop documentation and provide training to users as appropriate
Define potential improvement changes to resolve errors, prevent the recurrence of problems or improve system maintainability and stability for assigned applications
Provide input to IT Project Management Office to support clear and concise requirements definition
Assist team members handling major incidents for assigned applications; identify the root cause and short- or long-term solutions
Informally mentor less experienced team members on an as needed basis
Prevent the replication of problems across multiple systems by sharing lessons learned and best practices with other team members and IT Management
Develops customer relationships by making efforts to listen and understand the customer; anticipating and providing solutions to customer needs; giving high priority to customer satisfaction
Qualifications & Skills
The qualifications and skills listed below are representative of those required to successfully completed the essential duties listed above.
Education/Experience
Bachelor's Degree in Computer Science, MIS, and/or equivalent work experience in a related field
Five (5) plus years of experience supporting SCADA applications and data historians
Five (5) plus years of experience in SCADA protocols and data communications
Three (3) plus years of experience with Windows Server and Client OS, TCP/IP networks and control networks (OT) security practices
Three (3) plus years of experience in application development or a programming language
Regular and reliable attendance
Other Skills
In addition to the basic qualifications listed above, the following other position qualifications are required
Experience with Weatherford Cygnet, Canary Labs/, and historian & time series data.
Strong written and verbal communication skills with an aptitude for problem solving
Must be able to independently resolve issues and efficiently self-direct work activities based on the ability to capture, organize, and analyze information
Experience delivering solutions that align with business strategies
Experience troubleshooting complicated issues across multiple systems and driving to solutions
Experience supporting resources performing user acceptance, regression and other required system tests, ensuring that system and/or related integration issues that arise are identified, researched and closed in a timely manner
Experience providing technical solutions to non-technical individuals
Demonstrated team building skills
Ability to deal with internal employees and external business contacts while conveying a positive, service-oriented attitude
Willingness to limited travel to company field locations as required
Network/Systems Engineer
Information Technology Consultant Job 7 miles from Bellaire
Join MRE Consulting as a multi-faceted Junior Network/Systems Engineer, where you'll assist in the planning, implementation, and maintenance of network and systems infrastructure with a focus on Azure-based networking solutions. This role provides hands-on experience across network and systems engineering in both traditional and cloud environments, with opportunities to grow your technical skills in a collaborative and supportive environment. It is a best practice to stay up-to-date on industry best practices by continually updating SOPs and drive innovation within the division to enhance efficiency and service quality.
Requirements
Bachelor's degree or equivalent educational experience
5-7 years' experience managing technology infrastructure and supporting IT business processes, including but not limited to networking, telecom, data center, server refresh, client-side rollouts, etc.
Leverage PowerShell, Azure CLI, or other automation tools to automate provisioning, deployment, and monitoring processes
Strong understanding of Azure architecture, components, and services, including VMs, networking, storage, and security
Hands-on experience with Azure Resource Manager (ARM), Azure Active Directory, Azure Virtual Network, and other Azure management tools
Azure and Network certifications (e.g., Azure Network Administrator, Azure Solutions Architect, CCNA) preferred
Experience with other cloud platforms (e.g., Azure, AWS)
Ability to develop, document, and deliver client design/architecture and configurations
Ability to communicate strategies and best practices during design and implementation
Ability to put together Bill of Materials (BOM's) and scope of works for statement of works (SOW)
Fundamental knowledge of project methodologies required
Experience with implementation of small to medium-scale multi site deployments
ITIL practitioner preferred, or someone who understands the process and can orchestrate the change to help a company adopt the ITIL practice
Demonstrated abilities to prepare documentation and training materials and conduct user trainings
Ability to write clear and thorough technical documentation
Scheduled night and weekend work or on-call duty will be required
Willing to travel
Responsibilities
Analyzing MRE and Client IT system and infrastructure
Diagnosing IT system problems, inefficiencies, and weaknesses; recommendations
Planning a timeline for completion of projects assigned
Understanding a client's business needs
Implementing a technological solution to meet business needs
Communicate between Service Desk and Engineer teams
Submitting change request forms to management
Collaborating with the technical in-house team to ensure familiarity with technology
Training Service Desk staff on client best practices
Monitoring the success of IT solutions and teams
Ability to engage in project management, systems implementation, and support skills by helping clients with their systems, networks and other technology solutions and implementations
Assist in configuring and maintaining network devices, including routers, switches, firewalls, and Azure network resources such as Virtual Networks (VNets) and network security groups (NSGs)
Monitor network performance and troubleshoot connectivity issues within on-premises and Azure environments using tools like Azure Network Watcher and other network analyzers
Support the configuration and maintenance of VPNs, ExpressRoute, and virtual gateways for hybrid cloud connectivity between on-premises and Azure environments
Help implement network security policies, ensuring compliance with security and data protection protocols in both on-premises and cloud environments
Assist with the design, implementation, and maintenance of IT systems, including cloud (Azure, Microsoft O365) and on-premises servers
Participate in system backups, virtualization, and storage management to support system resilience and availability
Support system monitoring, ensuring optimal performance and scalability through regular maintenance and upgrades
Document system configurations and updates, creating detailed SOPs and technical documentation for systems and IT infrastructure
Collaborate on data governance solutions, contributing to the setup and maintenance of solutions like Microsoft Purview to ensure data integrity and compliance
Assist with VOIP and cloud phone deployments, particularly in environments using Microsoft Teams for communication
Coordinate allocation of technical team resources to meet deployment and other support objectives
Develop and deliver related documentation such as SOP's, HLD's or BOM's, technical knowledge base articles
Demonstrated experience in consulting role of a technical organization or consultancy with similar responsibilities
Currently holds technical certifications or has strong experience with the following: Microsoft Azure.
Daily time entry and updates of service tickets within ITSM system, ConnectWise
Regularly update and audit central documentation repository
We are NOT accepting recruitment agency or third-party inquiries for this position.
Enterprise Monitoring Analyst
Information Technology Consultant Job 7 miles from Bellaire
Tyto Athene is searching for a Enterprise Monitoring Analyst that will be responsible for providing first-level network and IT infrastructure event monitoring and event management in a 24 x 7 operations environment. The Event Analyst is also responsible for comparing and correlating events from multiple sources, maintaining accurate incident records, and initiating appropriate actions to avoid or minimize loss of IT services. This position requires familiarity with the network architecture and with supported applications within the Military Health System (MHS) environment.
Responsibilities:
Accurately log, ticket, and own/escalate incidents resulting from infrastructure events.
Provide accurate, timely, and professional documentation on all supported issues.
Provide a high level of professionalism and customer service.
Follow up on all incidents in a timely and professional manner.
Quickly identify and escalate high-priority issues.
Accurately triage/assign/escalate tickets per standard operating procedures.
Efficiently and accurately, resolve all assigned incidents.
Identify and document incident resolution and support knowledge.
Complete all assigned duties in a timely and accurate manner.
Adhere to the schedule and have dependable attendance.
Skills:
Technically competent
Strong critical-thinking skills that facilitate expedient problem solving
Must be knowledgeable/capable of effectively using common network monitoring techniques and tools (i.e. Splunk)
Familiarity with DHA and the Military Health System (MHS) is preferred
Excellent communication, customer service, time management, conflict resolution, and problem determination/resolution skills are a must
Familiar with Service Desk support methodology
Functional knowledge of Windows XP, MS Outlook/Office, VPN/remote access, printers, networking technology (routing, switching, network management)
Must be able to work in a stressful environment
Requirements:
Department of Defense security clearance (ADP II Public Trust) or the ability to obtain one
AA/AS Degree in Computer Science, MIS, or related field/equivalent experience preferred
Relevant technical certifications preferred (A+, Security+, Network+, etc.)
Familiar with ITIL (certification preferred)
HDI certification preferred
Staffing Requirements:
This position is subject to the Service Contract Requirements
Tyto Athene is an Equal Opportunity Employer and complies with all EEOC rules and regulations.
Senior Technical Consultant-Databricks
Information Technology Consultant Job 7 miles from Bellaire
Inviting applications for the role of Senior Principal Consultant- Databricks Platform Architect!
We are seeking a highly skilled and experienced Databricks Platform Architect to lead the design, implementation, and optimization of our Databricks platform. The ideal candidate will have a strong background in cloud-based data processing systems, data warehousing, and big data technologies. They will work closely with our data engineering team to ensure that our Databricks platform is optimized for performance, scalability, and reliability.
Responsibilities
Architect and design solutions to meet functional and non-functional requirements.
Lead the design, implementation, and optimization of our Databricks platform.
Work closely with our data engineering team to ensure that our Databricks platform is optimized for performance, scalability, and reliability.
Develop and maintain a comprehensive understanding of our data pipeline and data architecture.
Collaborate with other teams to ensure that our Databricks platform is integrated with our other systems and technologies.
Develop and maintain documentation for our Databricks platform, including architecture diagrams, deployment guides, and operational procedures.
Provide guidance and support to our data engineering team on Databricks-related issues.
Create and review architecture and solution design artifacts.
Evangelize re-use through the implementation of shared assets.
Enforce adherence to architectural standards/principles, global product-specific guidelines, usability design standards, etc.
Proactively guide engineering methodologies, standards, and leading practices.
Guidance of engineering staff and reviews of as-built configurations during the construction phase.
Provide insight and direction on roles and responsibilities required for solution operations.
Identify, communicate and mitigate Risks, Assumptions, Issues, and Decisions throughout the full lifecycle.
Considers the art of the possible, compares various architectural options based on feasibility and impact, and proposes actionable plans.
Demonstrate strong analytical and technical problem-solving skills.
Ability to analyze and operate at various levels of abstraction.
Ability to balance what is strategically right with what is practically realistic.
Growing the Data Engineering business by helping customers identify opportunities to deliver improved business outcomes, designing and driving the implementation of those solutions.
Supporting and developing our people, including learning & development, certification & career development plans
Providing technical governance and oversight for platform design and implementation
Should have technical foresight to understand new technology and advancement.
Leading team in the definition of best practices & repeatable methodologies in Cloud Data Engineering, including Data Storage, ETL, Data Integration & Migration, Data Warehousing and Data Governance
Should have Technical Experience in Azure, AWS & GCP Cloud Data Engineering services and solutions.
Qualifications we seek in you!
Minimum qualifications
Proven experience, as a Data Architect, Data Solutions Architect, or similar role in a consulting environment.
Hands-on Experience to design platforms and build Databricks-based solution on cloud platform (Azure, AWS).
Excellent technical architecture skills, enabling the creation of future-proof, complex global Platform solutions on Databricks.
Excellent interpersonal communication and organizational skills are required to operate as a leading member of global, distributed teams that deliver quality services and solutions.
Ability to rapidly gain knowledge of the organizational structure of the firm to facilitate work with groups outside of the immediate technical team.
Knowledge and experience in IT methodologies and life cycles that will be used.
Familiar with solution implementation/management, service/operations management, etc.
Leadership skills - ability to inspire others and persuade.
Maintains close awareness of new and emerging technologies and their potential application for service offerings and products.
Bachelor's Degree or equivalency (CS, CE, CIS, IS, MIS, or engineering discipline) or equivalent work experience.
Experience in a Platform architecture role using service and hosting solutions such as private/public cloud IaaS, PaaS, and SaaS platforms.
Experience in architecting and designing technical solutions for cloud-centric solutions based on industry standards using IaaS, PaaS, and SaaS capabilities.
Must have strong hands-on experience on various cloud services like ADF/Lambda, ADLS/S3, Security, Monitoring, Governance & Compliance.
Must have experience to design platform on Databricks.
hands-on Experience to design and build Databricks based solution on any cloud platform.
hands-on experience to design and build solution powered by DBT models and integrate with databricks.
Must be very good designing End-to-End solution on cloud platform.
Must have good knowledge of Data Engineering concept and related services of cloud.
Must have good experience in Python and Spark.
Must have good experience in setting up development best practices.
Good to have knowledge of docker and Kubernetes.
Experience with claims-based authentication (SAML/OAuth/OIDC), MFA, RBAC, SSO etc.
Knowledge of cloud security controls including tenant isolation, encryption at rest, encryption in transit, key management, vulnerability assessments, application firewalls, SIEM, etc.
Experience building and supporting mission-critical technology components with DR capabilities.
Experience with multi-tier system and service design and development for large enterprises
Extensive, real-world experience designing technology components for enterprise solutions and defining solution architectures and reference architectures with a focus on cloud technologies.
Exposure to infrastructure and application security technologies and approaches
Familiarity with requirements gathering techniques.
“Los Angeles, California based candidates are not eligible for this role. <
Atlanta, GA,/ Houston, TX
> area candidates are eligible for this role only.”
IT Administrator 77040
Information Technology Consultant Job 7 miles from Bellaire
[As an IT Administrator, you will be a part of a team responsible for advanced network and server administration. You will be responsible for designing, building, deploying, and supporting network and server infrastructure. This will also include response and remediation of any system availability and performance incidents as well as any security threats identified within our environment.
[In addition to daily responsibilities of addressing support requests requiring administrator level access and skillsets, opportunities also exist to work on special projects in which you will get to research new technology and solve more complex problems. These responsibilities will include collecting and analyzing business requirements, followed by researching and recommending appropriate solutions. You will then perform the hands-on work required to build, configure, test, and deploy the agreed technical solutions. This position will also require providing appropriate documentation and training to equip the Operations teams with the ability to maintain and support those solutions.
[We are looking for IT associates who are responsible, dependable, and committed to building a long-term career with us. You must be a self-starter and goal-driven team player with solid organizational skills and a keen attention to detail.
**[Requirements: ]{arial",sans-serif"=""}**]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}
- Bachelors degree in MIS, Computer Science, Computer Engineering or equivalent experience
- Knowledge of server hardware and networking required
- Experience with Windows and/or Linux server operating systems preferred
- Experience with SQL databases, web servers, and/or Cisco routers and switches preferred
- Preferred industry standard certifications include: A+, CCNA/CCNP, MCSA/MCSE or equivalent experience.
- Strong verbal and written communication skills
**[Training:
[You will be provided with training for all aspects of the job.Focus will be on Server Operating Systems, Network technologies support via hands on training. Additional training resources and opportunities are available for self-starting individuals wishing to excel.
**[Benefits:
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: ]{arial",sans-serif"=""}**]{arial",sans-serif"=""}]{arial",sans-serif"=""}**
Medical, dental, vision, and life insurance
401k with 100% matching up to 6% of compensation
Referral bonuses with the opportunity to earn up to $7,000 per hire
Paid holidays, vacation and sick days
Professional development and training through Reynolds University
Discounted membership to local area fitness centers
On-site medical clinic staffed by a Nurse Practitioner
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IT Operations Administrator
Information Technology Consultant Job 7 miles from Bellaire
Offering a complete ecosystem of maritime services, including broking, finance, port services and research, Clarksons is at the heart of global shipping. Our unrivalled reach, expertise, and depth of experience, combined with leading research, enables us to partner with clients across every sector to meet the demands of the world's rapidly evolving maritime, offshore, trade and energy markets. Building on our unique heritage and harnessing our insights to see further, faster, we work with our clients and communities to create strategies that have a positive impact on the industry and the world around us. Dedicated to excellence, it's our people that drive success for our clients.
To understand more including day-to-day life at Clarksons, visit us at *****************
Role Summary
We have a fantastic opportunity for an IT Operations Administrator to join our team in the US based out of Houston. The person in this role will work as part of the IT Support team and will be a key point of contact for the End User community. Alongside the team, the person in this role will support the activities of desktop services.
This position would be great for someone with some experience in a support role who is keen to develop their technical skills further. The ideal candidate will be passionate about delivering the highest standard of IT support, with a genuine interest in technology and its application and use in the business, as well as customer oriented with a desire to learn and develop a career in technical service delivery.
What you'll be doing
Working within the IT Administration team, you will be a key point of contact for user incidents & service requests.
Helping to triage and resolve user incidents & service requests, taking ownership, trouble shooting and liaising with other IT teams in order to resolve and manage user expectations.
Creating and maintaining accurate and concise ticket update/knowledgebase documentation within ServiceNow, with high focus on regional specifics.
Educating colleagues on best practise, adoption and utilisation of technology, applications, and services.
Working with the Lead IT Operations Administrator to identify trends and spot potential problems.
Improving and iterate on service support provision to the office.
Ensuring computers, printers and other peripherals are operational.
Providing support with hardware and software maintenance.
To fulfil additional / ad hoc duties as needed in order to meet the needs of the business.
What we're looking for
We invite applications from candidates who can demonstrate:
Drive and self-motivation, with the desire and commitment to succeed, deliver excellence and make positive change;
Relationship building, with excellent interpersonal skills and the ability to quickly build rapport;
Collaboration, able to work well with others across diverse backgrounds to share information, develop skills, and deliver results;
Resilience with the ability to persist and adapt;
Smart problem-solving and analytical abilities, with a curious and inquisitive mind, and an openness to new ideas;
Professional integrity and a respect for company values.
Other requirements
Previous experience within an IT Support role would be preferable.
Customer oriented, with a passion for delivering excellent service and for continuous improvement of services.
Excellent communication skills, able to provide technical support over the telephone, Chat or face to face.
Professional manner with a strong work ethic.
Good problem-solving skills, with a solution focused approach.
Ability to adapt and handle a constantly changing flow of support calls and walk-up technical assistance.
Ability to multitask effectively during busy times and remain calm during stressful situations.
A team player who can work within a framework of procedure and policies.
Self-motivated and able to use initiative.
Flexible and willing to work outside of the core hours if necessary.
Knowledge and some experience of products within the Microsoft Office 365 suite.
Good working knowledge of Productivity and collaboration applications such as Teams, SharePoint, OneDrive and Exchange would be advantageous.
Knowledge and experience of Active Directory administration, including user maintenance, configuring PCs and groups.
Able to learn quickly and work within a fast-paced environment.
Desire to learn and to undertake on-the-job training and continuous personal development.
Knowledge/experience of the following are required:
Active Directory, Exchange (both on-prem and O365),
VMware
MS Office standard workloads (EO, EoP, Office, Powerpoint)
Apple hardware & OS
HP Hardware
Multi Factor Auth setup (MS MFA, DUO)
MS Intune
Collaboration tooling such as Webex, Team Viewer, Zoom and MS Teams
Windows 10
Knowledge/experience of the following are advantageous:
ServiceNow ITSM tool
VMware
ITIL Foundation certification
CUCM
IT Security Administrator, I
Information Technology Consultant Job 7 miles from Bellaire
Title:
IT Security Administrator, I
KBR - Delivering Solutions, Changing the World.
KBR brings together the best and brightest to deliver science, technology and engineering solutions that help governments and companies around the world accomplish their most critical missions and objectives.
In everything we do, we are guided by our ONE KBR Values:
We Value Our People - We create diverse, inclusive environments in which each person can feel safe, respected and valued, and where everyone has opportunities to grow and reach their full potential.
We Deliver - We are uncompromising in our commitment to deliver innovative, high-quality, technology-led solutions for our customers and exceptional, sustainable value for all our stakeholders.
We Are People of Integrity - We value honesty, trust, courage, fairness, prudence and tenacity. We believe doing what's right for the planet, the communities where we work, and our people is good for business.
We Empower - We empower our people with a shared purpose, the right tools and the supportive culture they need to be proactive decision-makers, to be adaptive to change, and to succeed.
We Are a Team of Teams - We have a will to succeed, but we value the achievements of our team of teams over individual accomplishments. Our collective focus makes us a better, stronger, more effective company.
We have also embedded environmental, social and governance (ESG) principles in every business operation and corporate function. Not only are we committed to operating safely, sustainably and equitably, but we are also committed to using our capabilities and expertise to help our customers accomplish their sustainability goals. Worldwide, KBR employs a diverse workforce approximately 29,000 people strong, with customers in more than 80 countries and operations in 40 countries. At KBR, We Deliver.
Job Summary:
The IT Security Administrator is responsible for administering the organization's Active Directory, Azure/Entra, and other information security systems. The role ensures that security controls, procedures, and designs are in line with established information security standards to mitigate the risk of data exposure. The IT Security Administrator processes security requests to ensure proper approvals are documented and additions or revisions are consistent with KBR's Standards. This position requires the ability to apply both standard and advanced problem-solving techniques to security challenges.
This is a remote position that requires occasional travel to the office.
Key Responsibilities:
Provide IT Security and System Administration at an Enterprise Level
Creation, maintenance, and termination of Active Directory accounts.
Apply and analyze file permissions on file servers, include AD group creation and file share folder creation.
Collaborate with other teams to design and implement secure systems and solutions in line with organizational security needs.
Monitor queue to resolve and troubleshoot various system access issues and fulfill security requests in a accurate and efficient manner.
Identify and investigate security violations, determining causes, and executing corrective measures to prevent recurrence.
Manage and monitor security events and incidents, providing incident response as needed.
Participate in security audits and assessments, providing support for any required corrective actions.
Maintain knowledge of the latest security trends, threats, and vulnerabilities to ensure proactive defense strategies.
Required Qualifications:
Bachelor's degree in Information Technology, Cybersecurity, or a related field, or equivalent work experience in lieu of degree.
A minimum of 2 years of experience in IT security or a related field.
Strong knowledge of information security systems, protocols, and standards.
Hands-on experience with security tools and technologies (Active Directory, Microsoft Azure/Entra, Microsoft Exchange, etc.).
Familiarity with industry-standard security frameworks and regulations (e.g., NIST, ISO 27001, GDPR, etc.).
Strong problem-solving skills and the ability to work both independently and collaboratively in a team environment.
Experience with incident detection, response, and post-incident analysis.
Ability to communicate technical security issues to non-technical stakeholders.
Desired Qualifications:
Relevant security certifications (e.g., CISSP, CompTIA Security+, CISM) are a plus.
Experience with cloud security and securing enterprise-level infrastructure.
Familiarity with scripting or automation for security purposes
KBR Benefits
KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.
Click here to learn more: KBR Benefits
Belong, Connect and Grow at KBR
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
IT Technician
Information Technology Consultant Job 7 miles from Bellaire
A qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure.
A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks, and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail.
The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability
This position reports directly to the President of the company.
Office Hours: Monday - Thursday, 8:45am-5:30pm and Friday 8:30am - 4:00pm
JOB RESPONSIBILITIES
Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
Install and configure appropriate software and functions according to specifications
Develop and maintain local networks in ways that optimize performance
Ensure security and privacy of networks and computer systems
Provide orientation and guidance to users on how to operate new software and computer equipment
Organize and schedule upgrades and maintenance without deterring others from completing their work
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
Maintain records/logs of repairs and fixes and maintenance schedule
Identify computer or network equipment shortages and place orders
Handle sensitive, confidential information and tasks with tact, discretion, and diplomacy
Other duties as assigned
JOB REQUIREMENTS
Proven experience as IT Technician or relevant position
Excellent diagnostic and problem-solving skills
Excellent communication ability
Outstanding organizational and time-management skills
In depth understanding of diverse computer systems and networks
Good knowledge of internet security and data privacy principles
Degree in Computer Science, engineering or relevant field
Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
EDUCATION & EXPERIENCE
Bachelor's Degree in Computer Science or equivalent field
Minimum 2 years' experience working as an IT Technician
IT Administrator - Houston, TX
Information Technology Consultant Job 7 miles from Bellaire
Primary focus of this position is Windows systems administration and user support, responding to requests such as help desk tickets, telephone, email and in-person service within the Liebherr Group and its Newport News, VA location, as well as other state side locations in accordance with Liebherr International IT security standards. This includes troubleshooting hardware and software related issues.
Responsibilities
* Creates and maintains Active Directory user and computer accounts in accordance with company security policies.
* Installs operating system software, patches, and upgrades.
* Analyzes, troubleshoots, and resolves system hardware and software issues.
* Configures, optimizes, fine-tunes, and monitors operating system software and servers.
* Images, configures, issues, and maintains user workstations, laptops, and tablets.
* Configures, issues, and maintains other user equipment, such as VPN cards, mobile devices, telephones, cameras, and USB storage devices.
* Handles support requests via help desk tickets, phone, and email or in person.
* Deploys, secures, and maintains printers and MFP devices.
* Install and maintain both off the shelf business applications (including Microsoft Office products, Adobe Acrobat, and other third-party applications) and custom Liebherr software applications.
* Resolves basic network connectivity issues and communicates with IT network personnel.
* Creates VPN accounts, issues smart cards and installs client/keys on user's computer.
* Maintains an inventory of technology equipment.
* Communicates and coordinates enterprise level issues to corporate IT services helpdesk.
* Stays informed of current technology, trends and best practices related to IT. Analyzes and recommends changes and upgrades to staff and IT Support Supervisor.
* Protects organization's value by keeping information confidential.
Competencies
* Education and Experience: A combination of a Bachelor's Degree in Information Technology (or relevant technical certifications) with zero to three years' work-related experience or three to five years related work experience in lieu of Degree. Technical Certification in Microsoft technologies (MCSE/MCSA), A+, Server+, Network+, or Security+ preferred.
* Solid experience with current Windows server and client operating systems.
* Excellent people skills. Is competent and comfortable with handling support requests via help desk tickets, phone, email or in person.
* Ability to multi-task and work with limited supervision.
* Demonstrated ability to make decisions; support and explains reasoning for decisions; include appropriate people in decision-making process.
* Demonstrated ability to set and achieve goals.
* Solid verbal and written communication skills, ability to communicate technical concepts to technical and non-technical audiences.
* Analytical and problem-solving abilities with keen attention to detail; demonstrates accuracy and thoroughness, looks for ways to improve and promote quality. Monitors own work to ensure quality.
* Ability to work independently as well as in a team environment.
* Experience supporting end-users on Windows client operating systems required.
* Experience using help desk software and ability to coordinate with other IT department personnel for successful and timely resolution of tickets.
* Ability to recognize and troubleshoot Windows operating system related issues.
* Experience using remote connection tools and help desk software.
* Knowledge of Microsoft Security principles and best practices.
* Knowledge of IT security principles, vulnerabilities, and protection methods.
* Experience with IT related client and datacenter hardware.
* Travel domestically and internationally up to 5% of the time.
Our Offer
An interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation and personal days and competitive salary.
Referral Bonus: Tier IV
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Nicole Alden.
Liebherr-America, Inc. and its US affiliates are Equal Opportunity Employers. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
If you are a California resident, please visit Liebherr USA, Co. Privacy Statement for more information regarding how Liebherr-America, Inc. and its US affiliates collect and process your personal information.
One Passion. Many Opportunities.
Now Hiring IT Technicians!
Information Technology Consultant Job 30 miles from Bellaire
Spitzer, a recognized industry leader in designing and fabricating high-specification equipment, is currently seeking a IT Technician to join our team. The IT Technician reports to the Director of IT and is responsible for providing frontline IT support for the Spitzer companies. The IT Technician is responsible for being the initial point of contact for most IT issues, working with users to understand and document those issues and attempt to resolve these issues. If unable to resolve the issue, the IT Technician will escalate the ticket with proper documentation. An IT technician is also the hands and eyes of a facility and is generally expected to be at their assigned facility or facilities.
What Does a Week in the Life of the It Technician Look Like?
Have a good customer service attitude and a willingness to help others
Monitor helpdesk for incoming issues, and investigate, troubleshoot and solve said issues.
Onboard and offboard users, including account mgmt. and computer setup / decommission.
Keep IT documentation up to date as issues / situations change
Monitor specific IT or Business systems for issues, such as email, spam filter, anti-virus when assigned such duties.
Install network equipment such as switches, servers, cameras when needed. Configure as trained
Trial new tools and software to help business and IT processes.
Assist with related special projects as required.
Understand and follow all safety policies and procedures.
Assist with any other duties as assigned.
Required Education and Experience:
High School Diploma or GED equivalent.
Good written and verbal communication skills.
Good working knowledge of desktop operating systems such as Windows.
Good working knowledge of desktop/laptop hardware and peripherals.
Good working knowledge of desktop applications like MS Office, etc.
Familiarity with an active directory domain.
Familiarity of the basics TCP/IP networking.
Familiarity with network, server and storage solutions.
What's it like to be a part of the Spitzer Family?
Spitzer is a fast-paced company that focuses on exceeding our customers' expectations on every project. We believe we provide exceptional value through the quality of our work, our commitment to safety and by delivering products on schedule. You'll find a unique team of individuals who continue to push the boundaries of what is possible. A diverse team, a great culture, and a positive work environment are just some of the things that make working at Spitzer so rewarding.
What Kind of Employees Thrive at Spitzer?
Spitzer is a company with a diverse group of employees. Spitzer welcomes employees with all types of backgrounds, cultural and socio-economic backgrounds. If you are hardworking, honest, and dedicated, you will love working at Spitzer.
A True Culture
Spitzer is a company that believes in its core values and the drive of its people. These values, put into PRACTICE, form the foundation on which we perform our work and conduct ourselves. With a focus on longevity and employee success, Spitzer welcomes its employees to push the envelope and drive improvement across all aspects of the company. At Spitzer, you can unleash your potential!
Employee Driven Benefits
At Spitzer, we take pride in listening to what our employees want in benefits. We've come up with a unique set of employee benefits and designed them around our culture.
Health Care Insurance (multiple plans to choose from!)
Dental Benefit options
401k plan
Disability Insurance
Paid Time Off that begins accruing your first day of employment
Eight paid company holidays
Plenty of Overtime Opportunities!
Tuition Reimbursement Program
Employee Discounts with LifeMart!
Skills (to Pay the Bills)
Here's a list of a few competencies that the IT Technician at Spitzer should have…
Demonstrates independent judgment and well-developed emotional intelligence.
Possesses strong organizational skills; able to prioritize tasks.
Ability to develop productive working relationships with personnel at all levels of the organization.
Handles confidential information appropriately; uses tact and diplomacy.
Demonstrates excellent attention to detail and a customer-service mindset.
Possesses proactive problem-solving skills; suggests solutions.
Is committed to superior performance; meets deadlines.
Handles pressure and works well in a fast-paced environment.
Ability to work in a dynamic, fast-paced environment, where change happens often and without prior notice.
A self-disciplined person with precise accuracy for details.
Oh, and $alary
Of course, we didn't forget salary… Spitzer offers competitive pay depending on education, certifications, and experience.
Work Schedule
The IT Technician will work Monday-Friday 7:30 AM-4:30 PM . Spitzer currently runs two shifts, Monday through Friday with overtime on weekend work as needed. Late afternoon/evening/weekend hours may be required as needed. Work schedules may change to accommodate production needs.
Application Process
If this sounds like a great opportunity to you, visit our website to apply to complete Online Application.
We look forward to hearing from you!
IT Service Delivery Administrator
Information Technology Consultant Job 33 miles from Bellaire
The Howard Hughes name is synonymous with an unrelenting passion for excellence. While his achievements in aviation and the silver screen are legendary, it was his investments in real estate that formed the foundation of our company. With passion, determination, and limitless imagination, he built one of the great American empires of the 20th century. At Howard Hughes, we live by our purpose to help people discover new ways of experiencing life - because it's not just buildings and places that matter, it's what you do with them that can change the way people live.
We aspire to be the most creatively driven real estate company in the world and we believe in fostering a culture that is built to last by cultivating curiosity and empowering every employee to find their story in this great organization.
About the Role
The Technical Support Engineer will provide end user support for the users and executives throughout the area and remote support throughout our regions. In addition to local user support, you will assist when needed with the support of office server and network infrastructure while collaborating with the service desk and network team as well as all local IT vendors. A customer first philosophy is a must while striving to provide great service and support.
What You Will Do
* In-person and remote support for all employees' laptops, phones, tablets, and computers. This includes having experience with hardware setup and troubleshooting of Microsoft Windows 10/11 and Apple OS system.
* Respond to all helpdesk tickets as assigned and other regional requests, all while adhering to all SLA requirements.
* Passionate about providing white glove in person executive support.
* Work on documenting all new processes while identifying pain points to develop workflows with IT Manager.
* Have experience supporting AV equipment for presentation and executive guest needs.
* Assist with device provisioning and account administration for all onboarding and offboarding staff requests.
* Ensure proper compliance and infrastructure security processes are followed.
* Adapt to fast-changing tasks that come up and be able to prioritize all requests.
* Assist with relocating computer equipment when necessary.
* Understand basics of LANs, WANs and Wireless Networks.
* Give excellent attention to detail while producing high-quality and accurate work within designated deadlines.
* Ability and internal drive to demonstrate a positive, winning attitude and a strong work ethic in the performance of all job responsibilities.
About You
* Bachelors/associate degree in computer information systems or related field from an accredited institution.
* Minimum of 3 years' experience in user support using Microsoft and Apple tools.
* Experience with Microsoft Active Directory, Exchange, O365 administration and mobile device management tools is desirable.
* General knowledge of networking, AV, and sever and data closet design and support.
* White glove executive level support for all execs and visiting guests.
* At least 5 years of experience in an IT service desk or related field a plus.
* Strong working knowledge/experience with workstations, laptops, printers, smartphones, and tablets.
* Strong working knowledge/experience of PC imaging tools, diagnosis and remote-control tools, documentation, and ticketing.
* Excellent troubleshooting, problem solving, & root cause analysis skills.
* Excellent customer service skills - Must be able to interact in person with customers who are experiencing network/technology related issues.
* Ability and willingness to share knowledge with, lead and mentor team members.
* Excellent working knowledge of Microsoft and Apple operating systems.
* Strong cognitive understanding and development of policy and procedures.
* Strong organizational and time management skills with ability to prioritize and manage multiple tasks in a high-energy environment. Strong interpersonal skills and the ability to create and maintain solid working relationships at all levels across the organization and externally.
* Professional appearance and demeanor.
* Work with HHC corporate IT to incorporate any applicable standards across technologies.
* Good oral and written communications skills.
This job description is not meant to be an "all-inclusive" list of the duties and responsibilities of this job. Other related duties and responsibilities may be assigned. The Howard Hughes Corporation reserves the right to change or modify job duties as necessary based on business necessity.
NOTICE TO THIRD PARTY AGENCIES
Please note that Howard Hughes does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, HHC will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, HH explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Howard Hughes.