Desktop Support
Information technology consultant job in Bend, OR
· Provide floor walk support to assist end users during desktop migration. · Strong desktop support experience - Windows platform - XP, Windows 7 & 8.1 and Office 2013 · 10 -15 years of EUC desktop support experience - Demonstrated expertise in configuring, installing and troubleshooting PC systems, Windows 7 & Windows 8.1, MS office 2013 applications, Windows based applications, network configuration, TCP/IP,SQL and memory management
·
Strong listening skills, analytical and problem solving skills Assist users with configuring Email in smart phones
·
Software installation, configuration, and troubleshooting for end users
·
Network printer installation/configuration
·
Working knowledge of remote access: Remote Desktop and Virtual Private Network
Additional Information
All your information will be kept confidential according to EEO guidelines.
Now Hiring IT and Telecom Field Technicians
Information technology consultant job in Bend, OR
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
Systems Administrator
Information technology consultant job in Bend, OR
The Systems Administrator acts as the second tier of support for Meriplex's Technical Assistance Center(TAC) and reports to a TAC Manager. This role works within the TAC's ticketing system to resolve Level 2 end user issues. The Systems Administrator must deliver exemplary customer service and technical advice while following all SOPs to complete customer requests. The person in this position is responsible for an array of mid-level issues ranging from basic firewall administration to troubleshooting Azure subscriptions.
Key Responsibilities:
Provide advanced Active Directory and Office365 user account support.
Deliver network and end-user VPN access support.
Provide advanced level Active Directory GPO support.
Offer second level VMware support.
Administer server maintenance, security groups, and SAN connectivity.
Perform basic firewall administration.
Supply multifaceted authentication (MFA) support.
Ability to troubleshoot and create Azure subscriptions.
Administer spam solution products.
Support MS Exchange servers.
Manage wireless environment.
Manage backup and replication solutions and storage devices.
Perform technical equipment installations at customer sites.
Knowledge, Skills, and Abilities:
Advanced knowledge of Microsoft 365 applications.
Advanced knowledge of command line.
Understanding of advanced technical triage methodologies.
Advanced TCP/IP understanding.
Ability to communicate both verbal and written technical information to a wide range of end-users and customer internal IT departments.
Ability to effectively set expectations regarding delivery of service.
Strengthen customer relationships by providing exemplary customer service.
Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates, and customers with respect.
Adherence to ticketing methodologies regarding documentation, process, and workflow.
Support, manage, troubleshoot, and resolve service requests with the appropriate level of urgency and professionalism.
Properly manage workflow using research, documentation, RMM tools, ticket system, and communication.
Directly and indirectly support customers, vendors, and staff by providing top tier customer service.
Basic Switching/Routing/Wireless/Firewall knowledge.
Basic understanding of Azure.
Basic understanding of how SAN functions.
Preferred Education, Experience, and Certifications:
Prior MSP proactive support experience is highly encouraged.
Network+ certification.
Server+ certification.
VMware certification.
Azure certification.
Microsoft 365 certification.
Superior reading, writing, and communication skills.
Intermediate knowledge of network concepts, devices, and best practices.
Physical Demands:
Exerts up to 50 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Meriplex Communications and Meriplex Solutions are Equal Employment Opportunity Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
IT Field Support Technician_Bend
Information technology consultant job in Bend, OR
Job Description
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Gr88tek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits:
$40 per call/$5 per call per diem
Dell/Lenovo paid certification training
Responsibilities and Skills
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Requirements
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs.
Valid driver's license
Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
Must own a basic repair tool kit
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Seasonal, Operations Technical Specialist
Information technology consultant job in Bend, OR
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
What you'll bring to the team...
Education:
* High school diploma or equivalent
Work Experience:
* Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools
* Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware
* Must have reliable transportation to travel between office locations as required
* Must be able to work independently
* Must be able to lift 55 pounds
* Demonstrated decision-making, analytical, and problem-solving skills
* Demonstrated organization, prioritization, and project coordination skills
* Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates
* Effective time management and multi-tasking skills
* Ability to follow direction
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
Sponsored Job
#indeedml
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
Auto-ApplyIT Infrastructure Administrator
Information technology consultant job in Bend, OR
The IT Infrastructure Manager is responsible for overseeing the design, implementation, and maintenance of the organization's IT infrastructure. This includes managing servers, networks, firewalls, cloud services, storage systems, and related technologies to ensure optimal security, performance, uptime, and scalability. The role requires strong leadership, technical expertise, and strategic planning to support business operations and future growth.
Serán BioScience develops and manufactures novel drug products for a variety of pharmaceutical applications. We aim to build a workforce that is collaborative, creative, and kind. In addition to the skills required of the role, qualified candidates will approach their work with integrity and enthusiasm to promote a positive work culture. Employees are awarded generous PTO accrual, low-cost health benefits, and a 5% 401(k) contribution that does not require an employee match or vesting. Want to learn more about what we do, who we are, and how you can contribute? We look forward to seeing your application.Duties and Responsibilities
Responsibilities may increase in scope to align with company initiatives
Infrastructure Management:
Design, deploy, and maintain enterprise-level IT infrastructure including servers, networks, storage, and firewalls
Ensure high availability, performance, security of infrastructure systems
Security & Compliance:
Support implementation and enforcement of security policies, procedures, and best practices
Ensure compliance with industry standards and regulatory requirements (e.g., ISO, NIST, GDPR)
Project Management:
Plan and execute infrastructure projects including patching, upgrades, migrations, and new deployments
Collaborate with cross-functional teams to align IT and business initiatives
Vendor & Budget Management:
Manage relationships with hardware, software, and service vendors
Support development and management of infrastructure budgets, including forecasting and cost optimization
Monitoring & Reporting:
Monitor system performance and availability using appropriate tools
Generate reports and metrics for senior leadership on infrastructure health and KPIs
Required Knowledge and Skills
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Communicates effectively and maintains productive relationships with coworkers, clients, and other contacts outside the company
Demonstrated ability to collaborate and work in cross-functional teams
Accepts feedback from a variety of sources and constructively manages conflict
Ability to prioritize tasks and to delegate them when appropriate
Strong documentation and diagram skills
Deep understanding of enterprise networking (LAN/WAN, firewalls, VPNs, SD-WAN)
Expertise in server and storage technologies (Windows/Linux, Netapp)
Familiarity in cloud platforms (AWS, Azure, Google Cloud) and hybrid environments
Proficiency with virtualization technologies (VMware, Hyper-V)
Experience with monitoring and logging tools (e.g., SolarWinds, Nagios, Splunk)
Strong grasp of cybersecurity principles and tools (e.g., endpoint protection, SIEM)
Performs other related duties as assigned
Education and Experience
Bachelor's degree in Computer Science, Information Technology, or related field With at least 3 years system and or network administration roles
OR
7+ years of experience in IT infrastructure roles, with at least 3 years in systems and or network administrator capacity
Strong knowledge of networking, virtualization, data storage and cybersecurity
Experience with infrastructure automation and monitoring tools preferred
Preference will be given to those with relevant certifications (e.g., Cisco, Microsoft, AWS, ITIL)
Physical Requirements
Prolonged periods of sitting or standing at a desk and working on a computer
Must be able to lift up to 20 lbs.
Adheres to consistent and predicable in-person attendance
Exposure to constant low-level equipment noise, and occasional high-level alarms
Visit ******************************** to learn more about company culture and the community of Bend, Oregon.
Applicants must be authorized to work for an employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Benefits Summary:Serán employees accrue over four weeks of paid time off annually. Employer contributions to a retirement account begin after 90 days and do not require an employee match or vesting period. Various health plans allow employees to find the best coverage for their individual or family needs with minimal employee contributions. Serán covers each employee with basic life and long-term disability, giving access to increase or add coverage. An Employee Assistance Program provides support for all things related to our employees' wellbeing, along with access to pet insurance.
The Corporate Headquarters of Serán BioScience are located at 63047 Layton Ave, Bend, OR 97701We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-ApplyOnsite IT Specialist
Information technology consultant job in Redmond, OR
Maintaining and optimizing our information technology systems and infrastructure. They are responsible for ensuring that the technology and digital assets of our company function smoothly, securely, and efficiently and will assist the IT Team with daily operations.
This is an entry level position.
Job Duties:
Onsite support providing assistance to IT Team and Intevant to run troubleshooting remotely.
Install remote gateway client on workstations.
Installation, troubleshoot equipment (hardware), setup devices.
Verifying issues reported with equipment.
Act as a support technician to execute quick fixes on hardware and software.
Qualifications/Licenses:
Education: High School / GED Diploma, Associate Degree.
Driver's License
Required Skills/Experience:
Technical proficiency with hardware troubleshooting and repair of end-user device maintenance and configuration.
Office Suite Proficiency
Customer Support to help with ticketing system.
Digital Communication proficiency
Preferred Skills/Experience:
Technical Proficiency: A strong foundation in computer hardware, software, and operating systems is crucial. This includes knowledge of various components, troubleshooting techniques, and familiarity with both Windows and mac OS environments.
Hardware Troubleshooting and Repair: Should be adept at diagnosing and resolving hardware issues, including identifying faulty components, replacing parts, and performing hardware upgrades.
Software Troubleshooting: Ability to diagnose software problems, resolve conflicts, and troubleshoot issues related to operating systems, applications, and drivers.
Networking Knowledge: Basic understanding of networking concepts, including IP addresses, DNS, DHCP, and Wi-Fi configurations, to troubleshoot connectivity issues.
Diagnostic Tools: Familiarity with diagnostic software and tools to accurately assess hardware and software problems.
Technical Documentation: Ability to document troubleshooting steps, repair processes, and solutions for future reference.
Time Management: Efficiently managing tasks and prioritizing work is crucial, especially in fast-paced environments where quick problem resolution is essential.
Attention to Detail: Being thorough in diagnosing issues and ensuring that all aspects of a problem are addressed can prevent future complications.
Adaptability: The tech industry is rapidly evolving, so computer
Hillsboro Aero Academy is an Equal Opportunity Employer
Auto-ApplyIT Manager - Data Integration Products & Services
Information technology consultant job in Bend, OR
The Manager of Data Integration Services is responsible for leading a specialized team that builds, manages, and supports the company's core data integration platform products and services. This team acts as a center for enablement, providing the foundational tools, standards, and reusable patterns that empower federated integration developers within the Business Products & Services (BPS) teams. This manager will take ownership of the core integration platforms treating them as products for internal consumers. The ultimate goal is to increase the speed and quality of data delivery across the enterprise by enabling BPS teams to self-serve their integration needs in a governed and supported manner. This role is critical for ensuring that data flows reliably and accurately between operational and analytical systems that support business domains, while fostering a culture of best practices among a distributed community of developers.
PRIMARY RESPONSIBILITIES:
30% - Integration Platform Product Management
* Own and manage the entire lifecycle of the core data integration platforms (e.g., EAI, EDI, etc.), treating them as products for internal developers.
* Develop and maintain a strategic roadmap for the integration platforms, focusing on providing capabilities that accelerate development for business aligned teams and ensure data quality objectives are met.
* Create and manage a portfolio of reusable integration patterns, templates, and services that can be consumed by developers across the IT organization.
* Lead the evaluation and implementation of new platform capabilities to enhance developer productivity and ensure architectural consistency.
* Act as the primary subject matter expert on the core integration platforms and advocate for their adoption and proper use.
30% - Enablement, Governance, and Support
* Establish and lead a "community of practice" for integration developers to share knowledge and promote best practices.
* Develop, document, and enforce data integration governance standards, policies, and development guidelines to ensure consistency, quality, and security.
* Provide expert-level consultation and Tier 3 support to federated developers on complex integration challenges.
* Create and deliver training materials and workshops to upskill developers on our core integration platforms and standards.
* Manage the operational health, monitoring, and performance of the core integration platforms.
20% - Team Leadership and Development
* Lead, mentor, and manage a central team of highly skilled integration platform specialists.
* Manage team workload and resource allocation, prioritizing the development of platform capabilities that provide the most value to business aligned teams.
* Responsible for the performance management, career development, and technical training of direct reports.
* Foster a culture of being a "force multiplier" within the team, focusing on enabling the success of others.
* Lead and mentor a team in partnering with internal and external teams in a way to foster healthy, credible relationships while also achieving the intended business outcome.
20% - Stakeholder Collaboration and Financial Management
* Serve as the primary liaison between the platform team and the business aligned development community.
* Manage relationships with technology vendors for our integration platforms.
* Provide input into the departmental budget and manage expenses related to the integration platform product portfolio.
MINIMUM REQUIREMENTS:
Educational/Experience Requirements:
* Bachelor's degree in Computer Science, Information Systems, or a related field.
* 7+ years of experience in the IT field, with at least 5 years focused on enterprise data integration and middleware technologies and with an additional 2 years of experience in lieu of a degree.
* 3+ years of experience in a supervisory or management role, leading technical teams.
* Experience working in a hybrid or federated IT model, acting as a service provider to other technical teams, is highly desirable.
* Experience in a retail or multi-location business environment is strongly preferred.
Required Technical Skills/Knowledge:
* Hands-on experience with enterprise Integration Platform as a Service (iPaaS) solutions is required; specific experience with modern EAI tools is strongly preferred.
* Experience with Electronic Data Interchange (EDI) standards and platforms.
* Knowledge of modern, cloud-native integration patterns and technologies, including experience with AWS services (e.g., Lambda, S3, Glue) and.
* Strong understanding of API-led connectivity, web services (REST, SOAP), and data formats (JSON, XML).
* Experience with integrating major enterprise SaaS platforms such as HRM, FCM, SCM, and Point of Sale (POS) systems.
* Proven ability to establish technical governance and standards and influence their adoption across multiple teams.
* Experience developing and managing a catalog of reusable technical services.
General Knowledge and Abilities:
* Product Mindset: A strong ability to view and manage technical platforms as products with a defined lifecycle, roadmap, and internal customer base.
* Leadership & Influence: Proven ability to lead a direct team while influencing and enabling developers in other parts of the organization without direct authority.
* Enablement Focus: A passion for creating tools and processes that make other developers more productive and successful.
* Communication: Strong verbal and written communication skills, with the ability to articulate a clear vision for a platform and document standards effectively.
* Collaboration: A highly collaborative work style with the ability to build a strong community and foster cooperation between central and embedded teams.
* Problem Solving: Excellent analytical and problem-solving skills, with the ability to architect robust, scalable platform solutions.
Physical Requirements: Primarily desk position; regularly required to sit, occasionally required to stand and walk. Requires frequent and repetitive use of hands and fingers to operate computer, mouse, keyboard, and office related equipment and the ability to reach with hands and arms. This position requires lifting no more than 10 pounds. Specific vision abilities required by this job include close visual acuity and the ability to adjust focus. Requires the ability to communicate verbally and exchange information by phone and in person.
Work Environment: Office, non-manual work; the worker is not substantially exposed to adverse environmental conditions. The worker must be available when urgent issues arise that require their coordination or escalation. Urgent-availability needs are rare but the worker is expected to comply when they occur. This may include performing work outside of regular hours and/or supporting teams performing off-hours work by checking in remotely and/or in person as necessary.
BENEFITS:
* Annual profit-sharing bonus
* Medical, dental, vision for employees
* Company-funded retirement plan - no cost to employee
* Paid holidays
* Paid time off
* Flex remote arrangements (work 1 day/week from home)
* Tuition Assistance
* Employee discount
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions/primary responsibilities. This job description is not all inclusive and is subject to change. Additional duties and tasks may be assigned, as necessary. Employment remains "AT WILL" at all times.
Auto-ApplySenior IT Infrastructure Project Manager - Smart Manufacturing Facility (GxP)
Information technology consultant job in Bend, OR
Swiss Delivery Excellence: Transforming Life Science Consulting Worldwide.
Fusion Consulting is a globally leading Business and IT boutique consultancy specialized in the Life Sciences industry, partnering with leading companies in pharma, healthcare, and animal health.
With over 450 employees and 25 offices worldwide, our mission is to revolutionize our clients' business transformation challenges and set new industry standards through innovative solutions.
Focused on S4HANA, Data & Cloud, and innovative technologies, Fusion Consulting brings unparalleled expertise and commitment to excellence to every project we undertake.
Grounded in our commitment to fast and intelligent decision-making, our client-first and open-hearted approach defines our ethos. With unwavering support and an entrepreneurial spirit, our global teamwork transcends boundaries and turns shared visions into reality.
Job Description
We are seeking an experienced Senior IT Infrastructure Project Manager to lead the delivery of the IT/OT workstreams for the construction and commissioning of a state-of-the-art commercial manufacturing facility. This next-generation plant will be built around principles of digital automation, smart factory systems, and data-driven manufacturing operations. The role is critical to ensuring that the IT infrastructure, OT systems, and regulated digital capabilities are delivered in line with GxP, cybersecurity, and business performance requirements.
Key Responsibilities:
Lead the planning, execution, and oversight of IT/OT infrastructure components for a new multipurpose pharmaceutical production facility
Manage delivery of:
Network and connectivity infrastructure for the new building
On-site data center to host manufacturing systems and act as a secondary local data center
SAP ERP extensions (e.g., inventory management for new plant)
Manufacturing Execution Systems (MES) and electronic Batch Record (eBR) deliverables
Smart factory systems, including automation controls and centralized monitoring dashboards
Define and manage IT/OT integration strategy, ensuring alignment across engineering, automation, and IT teams
Ensure GxP-compliant delivery, including documentation, validation, and audit readiness
Collaborate with internal teams, vendors, construction partners, and business stakeholders
Develop and maintain project plans, RAID logs, and executive status reporting
Implement cybersecurity controls to protect OT and digital infrastructure
Support future scalability through flexible architecture and technology enablement
Drive decision-making, manage risks, and ensure milestones are met within budget and scope
Qualifications
Required Skills & Qualifications:
10+ years of IT Infrastructure Project Management experience, ideally with delivery of large-scale greenfield or brownfield production site projects
Strong knowledge of GxP, 21 CFR Part 11, and validation in regulated manufacturing environments
Hands-on experience with:
Site network deployment, data centers, Wi-Fi, switching, firewalls
SAP ERP extensions (e.g., plant setup, inventory management)
MES, eBR, SCADA or other manufacturing systems
OT/IT cybersecurity standards
Proven ability to lead cross-functional teams across IT, engineering, QA, automation, and construction
Strong stakeholder management, vendor oversight, and communication skills
Experience in managing complex timelines, dependencies, and critical go-live dates
Fluent in English; additional languages are a plus
PMP, Prince2, or similar certification preferred
Degree in Information Technology, Engineering, or equivalent
Nice to Have:
Experience with smart factory, Industry 4.0, or IoT/edge computing in manufacturing
Background in pharma, biotech, or validated process industries
Familiarity with predictive maintenance platforms, automated quality systems, or data analytics for manufacturing
Additional Information
At Fusion, we aspire to be one of the world's leading life sciences consulting firms, setting industry benchmarks with innovative and pioneering solutions.
At Fusion, we unite entrepreneurial minds from around the globe to develop and implement game-changing solutions that build lasting relationships with our clients.
Hiring Philosophy: We value employees who push boundaries through innovation, navigating diverse client needs in ever-evolving environments, with a commitment to continuous learning both for themselves and their colleagues.
Growth & Development: Go beyond, grow beyond, and maximize impact. Each employee shapes their own journey, and our mission is to ignite the spark of greatness while pushing the boundaries of what you are capable of. We cultivate an environment where every individual can thrive and flourish through meaningful connections, extended learning, motivation, and support to experiment with new and innovative approaches, including taking risks.
Feedback Culture: We emphasize and promote continuous, real-time feedback across all levels. We see feedback as providing individuals with the information and tools they need to develop their strengths and overcome challenges. Feedback is a gift, and inspiring individuals is our competitive advantage!
Shape you own journey - How far will you take yourself?
Global Systems Engineer
Information technology consultant job in Prineville, OR
Meta is seeking a forward thinking, experienced Data Center Systems Engineer to join the Data Center Site Operations team. Our data centers, and the tens of thousands of servers installed in them, are the foundation upon which our rapidly scaling infrastructure efficiently operates and upon which our innovative services are delivered. Meta is at the leading edge of the global data center industry both in terms of how data centers are designed and operated. This person should enjoy working in a fast-paced environment where adaptability and flexibility will be key to their success. We seek a forward-thinking IT professional with experience utilizing multiple varied software tools to identify automation solutions intended to address complex operational issues. This role is cross-functional and considers the technical needs of frontline users to identify and automate diagnostic tooling which enables quality and efficient delivery of production servers. They should have demonstrated experience of performing data analysis to drive decisions on the top priorities to automate repairs on servers in a hyperscale environment. An engineer who can drive solutions with code, through collaboration, clear and timely communication with global teams.
**Required Skills:**
Global Systems Engineer Responsibilities:
1. Deliver maximum server fleet up-time and utilization rates, by leveraging data to understand hardware failure conditions and root cause. Identify trends and systemic issues in the fleet and drive resolution
2. Collaborate with stakeholders and subject matter experts to interpret business and operational needs, articulate success criteria in partnership with engineering and field based operations teams
3. Build cross functional relationships and have the capacity to influence policies and procedures to improve global data center operations
4. Mentor team members to evaluate and identify better ways to resolve issues and define updates to tools and processes
5. Write and review code, develop documentation, and debug the hardest problems, live, on some of the largest and most complex systems in the world
6. Participate in defining diagnostic tooling requirements with multiple cross-functional support teams
7. Execute validation and verification activities for the new product integration, including system level testing
8. Through consistent collaboration with cross-functional tooling teams, help determine root cause and provide input into their development process, with an operations central view of how open issues are affecting the fleet
9. Capacity to travel up to 25% required
**Minimum Qualifications:**
Minimum Qualifications:
10. Engineering degree or commensurate experience
11. 7+ years of experience in systems infrastructure operations or related field
12. Experience in configuration and maintenance of applications such as web servers, load balancers, relational databases, storage systems and messaging systems
13. Experience coding in higher-level languages (e.g., Python, PHP, C++, or Java)
14. Experience learning software, frameworks and APIs
15. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
16. Experienced with Linux systems
**Public Compensation:**
$132,000/year to $191,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Enterprise Systems Lead
Information technology consultant job in Bend, OR
The Enterprise Systems Lead is responsible for managing, monitoring and securing the infrastructure environment. This includes servers, systems and cloud solutions that support the company's technology footprint. Reports issues/concerns that affect the operational stability of any production system or environment to chain of command with sense of urgency. Candidate must have extensive knowledge of virtualization and experience in the migration of services to both internal and external cloud environments.
Responsibilities:
Technology Leader and key contributor on infrastructure projects to support server technologies.
Work with partners and internal staff to understand their business goals & requirements, make recommendations for solutions, and evangelize about new or emerging technologies
Participate in the design process working with our Partners and Core IT Team.
Follow project methodology, generate best-practices and generate appropriate documentation.
Act as the Server Subject Matter Expert for infrastructure projects assigned.
Adhere to all information security best practices.
Help lead and mentor team members providing guidance in regards to technology best practices.
Participates in an on-call rotation and may be required to perform after hours maintenance.
Manage and maintain the core server infrastructure including upgrades, patching, troubleshooting analysis, and performance optimization
Manage, patch, and support company server infrastructure and operating systems.
Review and recommend system design improvements to include security and compliance best practices across platforms.
Comfortable in a heavily virtualized environment, applying best practices to both internal and external cloud solutions.
Apply best practices and governance specified by Enterprise Architecture as it relates to risk, compliance, information security and privacy, and architecture management.
Collaborate with cloud computing initiatives including vendor relationship management, contract development, and implementation.
Root cause analysis, systems validation, performance tuning, and capacity management
Qualifications
Minimum Requirements:
Degree in computer science, engineering, or equivalent years training and experience.
Minimum 4 years server administration experience, 7 years in lieu of a degree.
Preferred Microsoft Certified Solutions Associate (MCSA) VMWare Certified Associate (VCA) or greater certification.
Excellent knowledge of heterogeneous networked server environment, including but not limited to Microsoft Windows Server, Linux, Citrix, Active
Directory, OKTA,
Netbackup, Server Hardware,
VMWar,
and Storage Area Networks.
Ability to work effectively without close supervision; ability to establish and maintain cooperative working relationships with co-workers; communicate effectively with customers and staff in a clear and concise manner both in writing and orally, in technical and non-technical terms. Ability to learn quickly and adapt to changes in technology; regular attendance.
Proficient in office productivity tools and has strong communications skills.
The ideal
candidate is goal-oriented, takes initiative, is collaborative and thrives in a team environment.
Familiarity with Business Continuity and Disaster Recovery methodologies.
Experience supporting a retail environment a plus.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Enterprise Network Administrator (1.0 FTE/8 hours/day)
Information technology consultant job in Redmond, OR
High Desert ESD celebrates all cultures and languages and is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive considerations for employment without regards to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
40 hr/wk, M-F - 8:00-5:00 with some evenings and weekends for updates/250 days per year (pro-rated for the 25/26 school year)
Salary Range: $87,950 - $99,500 per year
Location: HDREC, Redmond/ Team provides support for a region wide-area network that includes Crook and Deschutes County school districts
Benefits include family insurance package, vacation, paid sick leave and holidays, generous PERS contribution
Employee Value Statement:
At the heart of the breathtaking landscapes of Central Oregon, where snow-capped mountains meet lush forests and vibrant communities, lies an opportunity to make a meaningful impact. The High Desert ESD believes that every student, educator, and community member deserves a voice and a place to thrive, regardless of their background or circumstances. Our commitment to equity and inclusion is woven into everything we do, from the programs we develop to the partnerships we cultivate. We strive to create a culture where diverse perspectives are valued and where everyone feels a sense of belonging.
Position Summary:
The Enterprise Network Administrator administers the systems, networks, and communication connectivity for High Desert ESD and our regional partners. The Administrator works primarily to coordinate work with the Regional Network Operations Team (NOC), school district technology directors and district network teams.
The HDESD Network Operations Team provides support for a region wide-area network that includes Crook and Deschutes County school districts. The Administrator will be responsible for network management, including implementing network changes/upgrades; analyzing, testing, documenting, supporting, troubleshooting region wide-area network systems, wireless networks, and communications network systems; working closely with the Enterprise Network Engineer to maintain industry-standard security and general configurations for both hardware and software products.
Essential Functions and Responsibilities:
Provide regular and project-based management of the regional network systems, including security management.
Support and work closely with our regional partner districts and organizations.
Lead incident and project communications between the NOC and our partner districts.
Manage regional wide-area networks and infrastructures including new installations, upgrades, configuration, user accounts, maintenance, troubleshooting, security procedures, user connectivity, remote control system management, etc.
Troubleshoot and fix network problems; develop changes to networks/systems or procedures to avoid a recurrence.
Manage HDESD and partner district communication data, VoIP, wireless networks, mobile device management, and video networks.
Continue professional learning through certification and coursework opportunities.
Perform project management responsibilities, which may include establishing priorities, specifications and approaches; working with others to complete the project; and, tracking/following up on progress in relation to network management.
Perform appropriate documentation tasks; review drafts and revisions; ensure reports and communications meet customer and department quality, service, and other requirements.
Provide backup support to other positions in case of absence or workload.
Communicate technical concepts to nontechnical audiences successfully.
Work and communicate successfully in a team setting.
Respect and maintain confidential information in all situations.
Fulfill other related duties as assigned.
Minimum Qualifications:
College-level courses in computer science or related fields
Cisco Certifications at the Associate (CCNA) level or above
Three years in computer operating systems and/or programming experience
Hands-on experience with Cisco networking products, and (preferred) experience with Palo Alto Security products
Project management experience, with demonstrated ability to work and communicate successfully in a team setting
Experience with the design and management of wide area networks
Experience with the design and management of wireless networks
Irregular working hours are common
Must have access to reliable transportation and consistent attendance is required.
Preferred Qualifications:
The ability to communicate in Spanish is always a plus.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
While performing the duties of this position, the employee is regularly required to: talk, hear, walk frequently, sit, stand, stoop, kneel, crouch, crawl, use hand dexterity for computer work, handle items, reach with hand and arms, lift and/or move up to 30 pounds and occasionally up to 50 pounds and see close and at a distance, have peripheral vision and the ability to adjust focus. Workloads are heavy and timelines may be unreasonably short at times. Requests and issues are often received which require immediate attention and conflict with other priorities.
Terms of Employment Salary, benefits, and vacation are established by policy and contract.
Production Systems Analyst
Information technology consultant job in Bend, OR
Summary/objective
To work directly with all purchasing teams respectively; Production System Analyst is primarily responsible for appraisal budgets, job reconciliation, purchasing system maintenance and all system(s) and process updates that correlate with these duties. Other areas of responsibility include but are not limited to project planning, contracts, and WIP comparisons.
Essential functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Responsible to manage ERP system related to its connection with the builder portal, sales software and accounting systems
Verify data and system costing is working as designed and transferring between systems
Create and maintain systems for job costing that attribute to company proficiencies.
Manage the contribution of budgets to the WIP report; execute needed adjustments
Manage and prepare all appraisal budgets per assigned region(s)-as necessary for the CSR timeline.
Assist in data management related to year-end audit
Work beside sales in reviewing cost at time of release to ensure proper costs are captured
Perform other related duties as assigned
Qualifications
Have a strong ability to comprehend the building process and all facets of construction necessary for budgets
Technical construction knowledge to understand construction process and terminology preferred
Preferred knowledge in WMS/Builder MT and Sage
Ability to master the overall process to budgeting, budget analysis, and budget corrections, as needed for WIP.
Excellent ability to work with Microsoft Office Suite of products, Tableau and Smartsheet's
Ability to work in a both a team environment and also be a self-starter
Excellent oral and written communication
Excellent organizational skills
Ability to take direction, meet timelines and work on a multitude of projects at once
Strong work ethic with a high level of integrity
Ability to work extended hours as needed
High attention to detail is required
Ability to prioritize daily/monthly duties and also multitask as things arise in a fast pace environment
Work environment
This job operates in varying environments including desk work and field (outdoor) work. This role routinely uses standard office equipment such as computers, phones and photocopiers. Both indoor and outdoor work will be required of this role.
Physical demands
This position requires the ability frequently lift office products and supplies, and items on a work site, up to 20 pounds.
Travel required
Occasional travel could be required as necessary
Auto-ApplyHealth Systems Specialist (X2)
Information technology consultant job in Warm Springs, OR
Job DescriptionProcess Indian Health Service patient referral to outside providers, verify & ensure all referrals are through IHS physicians & referred patients are MCP eligible. Provide assistance to outside provider offices regarding MCP referrals, claims and payments. Educate MCP patient of the referral process, applying for alternate resources, answering all patient & provider questions in a considerate & timely manner. Research & process medical claims weekly for prompt payment, resolve incomplete claims, process claims for denial. Receive and research patient billing statements, by calling providers and ensuring patient insurances are billed, and request all required documents to be submitted to MCP.
RequirementsHigh School diploma or equivalent required. Maintain Strict Patient & Medical Records confidentiality! Knowledge of Medicare, Medicaid; also familiar of the Tribes Benefit Plan, Healthcare Management Administrators (HMA). Familiar with The Warm Springs Community is essential. Able to utilize electronic documents filing & scanning system in daily processes. Have knowledge of CPT & ICD 10; familiar with medical terminology. Maintain positive professional work relationships with supervisors, coworkers, patients & providers. Positive attitude & high motivation are prime importance, must have a high work ethic with the ability to work under minimal supervision, and able to accomplish other duties as assigned. Must submit and pass a criminal background check with Federal, Tribal and State Law Enforcement and submit and pass a pre-employment alcohol and drug screening.
BenefitsBenefits include: Excellent medical insurance with low annual maximum-out-of-pocket costs, plus vision and dental. Available flex spending plan for daycare and medical costs. Also available are numerous supplemental insurance packages. 401(k) or ROTH retirement with up to 5% employer matching after one year of employment. Eleven days of paid holidays and Personal time off (PTO) accruing at 130 hours annually with increases after three years of service.
Information Technology Consultant
Information technology consultant job in Bend, OR
Details Information Department Community Relatns/Admin (LCB) Classification Title Info Technology Consultant Job Title Information Technology Consultant Appointment Type Classified Staff Benefits Eligible Full-Time, benefits eligible
Remote or Hybrid option?
Employment Category Regular
Job Summary
This recruitment will be used to fill one full-time Information Technology Consultant, competency level 2, position for the Information Technology team at Oregon State University Cascades.This position is located in Bend, Oregon.
Oregon State University - Cascades is seeking someone who is striving to learn and develop while making meaningful contributions to a growing campus in beautiful Bend, Oregon. We are looking for a full-time on-site person that would be part of a local team that is tasked with providing direct technical assistance and support for network, hardware, and software. This is a unique opportunity to learn all aspects of higher education's technology while supporting equipment in and out of the classroom. Everyday can have a new challenge which makes this position dynamic and interesting.
ThisInformation Technology Consultantposition reports to the OSU -Cascades IT Manager and functions as a member of the UIT Service Desk within the Business Architecture unit of University Information and Technology at OSU -Cascades. The purpose of this position is to provide support to users of computer technology at Oregon State University.
Why OSU -Cascades IT? We are the tier 2 hands-on support for all things technical on campus, dedicated to providing excellent service in support of teaching and research. Our team is small, and we work closely together to collaborate and innovate for our growing campus. You will develop close working relationships with the entire OSU -Cascades community. We respect your personal time away from work.
As a member of the OSU IT community, this position contributes to the collective mission of supporting Oregon State University's teaching, research, outreach, and administrative excellence through technology. Under the leadership of University Information & Technology ( UIT ), the university's central IT organization, the OSU IT community is a collaborative ecosystem made up of distributed IT professionals embedded within colleges, research, and administrative units.
Together, OSU IT professionals work in partnership to align technology solutions, share expertise, and deliver secure, effective, and innovative digital experiences that enable the university's strategic goals. As part of this community, this position plays a key role in advancing OSU's technology priorities while supporting the unique needs of OSU -Cascades.
Please note all OSU IT team members are expected to meet the following commitments:
AI Statement: OSU IT embraces the transformative potential of artificial intelligence (AI) to drive innovation, enhance efficiency, and create meaningful impact across our teaching, research, and administrative functions. As a member of the OSU IT community, the person in this position is expected to thoughtfully engage with AI tools and practices, champion their ethical and responsible use, and actively contribute to the development of AI-driven solutions that uphold our institutional values and advance the university's mission.
Data Statement: OSU IT commits to deliver data as a strategic working asset and to enable data informed decision making across OSU . OSU IT leaders and staff lead by example and use data to inform decision making at all levels in the organization. Persons in technology roles are also expected to design systems with data portability in mind and work within enterprise architecture and privacy guidelines.
DEIA Statement: OSU IT commits to and believes in the strength and value of diversity, equity, inclusion, and access ( DEIA ) both throughout our team and as an intentional and active practice to advance the vision, mission, and strategic efforts of the entire university. As a member of the OSU IT community, the person in this position is expected to foster and promote the values of DEIA and demonstrate a commitment to inclusive excellence in their work.
Security Statement:Proactively securing and protecting OSU's digital assets and information systems is crucial to our missions of teaching and learning, research, and extension and engagement. All OSU IT professionals are directly responsible for providing high quality and secure IT systems and services. Persons in technology roles are expected to be responsive to security related actions and requirements, and to collaborate to find secure ways to support the OSU community.
Why OSU?
Why OSU -Cascades?
Founded in 2001, Oregon State University - Cascades brings higher education to Central Oregon while leveraging the excellence of a land grant and top-tier research university in one of the most dynamic cities in the Pacific Northwest.
Located near downtown Bend and surrounded by mountains, forest and high desert, OSU -Cascades offers small classes that accelerate faculty-student mentoring and experiential learning in an innovative environment that accelerates opportunities for student, faculty and staff development and advancement.
With a 128-acre campus under development and a goal to grow to 3,000 to 5,000 undergraduate and graduate students, OSU -Cascades is delivering on a 40-year grassroots community effort to bring the benefits of a comprehensive university to the region:
Student Body and Alumni
Student and alumni data (****************************** is as of fall 2024.
- 1,370 undergraduate and graduate students
- 78% from Oregon
- 42% Central Oregonians
- 24% first generation students
- 23% students of color
- 19 students on average per class
- 95% of 2023 graduates employed or in graduate school within 6 months of graduation
- 5,625 degrees awarded since founding
Academic Majors
A growing portfolio ofdegree programs (********************************** at OSU -Cascades is designed to meet regional and state industry workforce and economic needs.
Research
Research (********************************* underway at OSU -Cascades focuses on challenges in energy, the environment, human wellness, social justice and society. Labs at OSU -Cascades include the FORCE biomechanics lab, the Laboratory for the American Conversation and the Sustainable Tourism Laboratory.
Campus Development
OSU -Cascades' campusdevelopment (***************************************** is driven by an award-winning long range development plan and engineering efforts that are transforming brownfields into a thriving university campus. Sustainability plans include net zero energy, waste and water goals. Initial sustainability efforts are seen in geothermal sourced energy to heat and cool buildings, and native plant landscaping requiring little or no irrigation. In addition to an academic core, campus plans includes a 24-acre innovation district, mid-market affordable housing, and 10-miles of walking/biking trails.
Working for Oregon State University is so much more than a job!
Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don't wait for challenges to present themselves - we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all.
FACTS :
-Top 1.4% university in the world
-More research funding than all public universities in Oregon combined
-1 of 3 land, sea, space and sun grant universities in the U.S.
-2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties
-7cultural resource centers (********************************************************************** that offer education, celebration and belonging for everyone
-100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates
-35k+ students including more than 2.3k international students and 10k students of color
-217k+ alumni worldwide
-For more interesting facts about OSU visit:*****************************
Locations:
Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport.
Oregon State's beautiful, historic and state-of-the-art main campus is located in one of America's best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances.
Total Rewards Package:
Oregon State University offers acomprehensive benefits package (********************************************************* with benefits eligible positions that is designed to meet the needs of employees and their families including:
-Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents.
-Free confidential mental health and emotional support services, and counseling resources.
-Retirement savings paid by the university.
-A generous paid leave package, including holidays, vacation and sick leave.
-Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities.
-Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program.
-Optional lifestyle benefits such as pet, accident, and critical illness insurance, giving you peace of mind and the support you need to thrive in all aspects of your life.
Oregon State University is deeply committed to the principles of a Health Promoting University. This commitment drives a collaborative approach across OSU's safety and well-being programs, reducing silos and coordinating efforts to enhance employee safety and well-being. By prioritizing resources that support the health of both employees and students, OSU fosters a culture of care and a healthier campus environment where everyone can thrive.
Future and current OSU employees can use the Benefits Calculator (********************************************************************** to learn more about the full value of the benefits provided at OSU .
Key Responsibilities
Customer Support 60%
Responds directly to customer requests for assistance. Provides assistance to customers via phone, email, ticket system, walk-up and in-person onsite visits. Tracks all customer/user requests accurately and completely in ticketing system. Escalates more difficult problems to the appropriate technical support team or to management as needed. Ensures customer/user requests are addressed in a timely fashion.
Maintains excellent customer relations and responds immediately and accurately to customer/user requests. Communicates regularly with customers and co-workers regarding problem status and resolution. Practices active listening to understand what customers/users are trying to accomplish and navigates technical challenges with customers/users to find a resolution.
Installs, configures, supports and troubleshoots the following for customers/users: computer workstations and peripheral equipment including printers, print server, current versions of Microsoft Windows and Macintosh operating systems and associated software, mobile device platforms such as tablets and smartphones, Microsoft Office suite of applications, Adobe products, anti-virus and other utilities. May be assigned responsibility to monitor specific workflows related to these activities and report on deviations from expected norms to management. Recommends refresh or removal of equipment based on inventory database. Removes expired equipment, working closely with the Surplus Department, for resale, disposal, or donation. Manages the device refresh process. Maintains the loaner fleet and checkout process. Prepares equipment purchase recommendations and cost justifications.
Supports and troubleshoots services provided by other divisions of UIT . Some examples are: network, email, learning management systems, and collaboration tools.
Independently researches and resolves unique computer problems through consultation with vendors and colleagues. Acts as a liaison between the customer/user, suppliers, vendors and other technical groups to resolve technical issues. May serve as a subject matter expert for specific technical issues for the team.
Responsible for planning and implementing the move or relocation of equipment during office or classroom shifts.
Configures, installs, and supports VoIP phones and/or voicemail, working closely with Corvallis Telecom.
Updates and maintains hardware inventory.
May create and manage Active Directory objects/accounts and permissions.
Analyzes customer/user needs and researches available products and systems to make recommendations that meet those needs.
Configures computers and software according to OSU information security policy.
Classroom Computer and AV Equipment support 15%
Provides general support and training for classrooms and conference room technology. Performs physical installation of equipment and verifies appropriate installation. Ensures accessibility to troubleshooting tools. Troubleshoots and resolves issues in a timely fashion.
Support Business Architecture 10%
Displays professional behavior including: provides feedback in a constructive and tactful manner; contributes to a positive work environment; maintains excellent working relationships with colleagues in all departments; is reliable and punctual to assigned shift.
May prepare proposals, cost estimates and justifications.
Recommends to management changes and improvements to existing standards, processes and procedures.
May provide training or presentations to colleagues on specific technical topics.
May purchase equipment and technology for OSU Cascades users.
Attends team meetings and provides input to decision-makers.
Serves as a resource and mentor for UIT Business Architecture student technicians and staff as requested by management.
Educate Customers/Users 10%
Helps educate customers/users about best information security practices.
Writes user and technician documentation including user guides, instructor guides, and training publications or videos.
Documents and maintains processes and procedures. Professional Development 5%
Based on business needs of the unit attends webinars, online training, industry conferences, or other events to keep current with information technology. Researches new technologies and prepares summaries for the team. Attends workshops or other training opportunities to improve interpersonal skills and customer service skills.
What We Require
This classification requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience.
What You Will Need
+ Well-developed empathy and listening skills; the successful candidate will have an excellent ability to gauge customers' technical abilities, to understand customer needs, and to overcome communication barriers.
+ Experience providing direct customer support in a technical environment.
+ Effective written, spoken and interpersonal communication skills.
+ Demonstrated successful professional behavior.
+ Demonstrated ability to support diverse users and promote inclusive technology practices through customer service, training, and documentation.
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.
What We Would Like You to Have
+ Experience troubleshooting and repairing PC and Mac computer hardware.
+ Broad technical proficiency with current and legacy desktop operating systems (e.g., Windows, mac OS, Linux), mobile platforms, and enterprise productivity software such as Microsoft 365, antivirus tools, system utilities, and remote management tools.
+ Experience working in an educational/university environment.
+ Good working knowledge of Active Directory and Exchange including creating and managing user accounts and supporting email clients in an AD/Exchange environment.
+ Knowledge of network fundamentals.
+ Experience using system management tools such as SCCM , Casper/ JAMF , MDT , or Intune.
+ Experience working in a senior position or serving as a mentor.
Working Conditions / Work Schedule
This position will work a typical Monday - Friday schedule and will be based on the Cascade campus located in Bend Oregon.
Modality
On-site:This position is designated as on-site. The selected individual will be expected to report to the assigned work location.
This position involves frequent long-term use of a computer and phone in an office environment and walking to other locations while carrying a laptop or pushing computers on a cart. May involve driving to some customer/user office locations if appropriately trained.
Pay Method Hourly
Pay Period 16th - 15th of the following month
Pay Date Last working day of the month
Min Salary $23.49
Max Salary $43.53
Link to Position Description
**********************************************************
Posting Detail Information
Posting Number P05480CT
Number of Vacancies 1
Anticipated Appointment Begin Date 02/02/2026
Anticipated Appointment End Date
Posting Date 12/01/2025
Full Consideration Date 12/21/2025
Closing Date 01/02/2026
Indicate how you intend to recruit for this search Competitive / External - open to ALL qualified applicants
Special Instructions to Applicants
To ensure full consideration, applications must be received by December 21, 2025.Applications will continue to be accepted after the full consideration date, until a sufficient applicant pool has been achieved or the position is filled. The closing date is subject to change without notice to applicants
Applications will be reviewed based on the information submitted on the employment profile with education and work history along with any other requested documentation i.e. posting specific question responses, transcripts, etc.Your profile MUST clearly show how you meet the minimum/required qualifications for the position.
Resumes are NOT accepted at the application stage for this position.
Cover letters are optional for this position and will not be used for evaluating your qualifications.
Equivalent required experience is based on full-time equivalent (40 hours per week).
PLEASE NOTE :If you have volunteer experience relevant to this position, please include in the Employment History section and note length of time, average number of hours per week and major duties.
Typically, the starting salary is at the lower end of the salary range.
For additional information please contact: Johana Hernandez at ********************************
We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.
OSU will conduct a review of the National Sex Offender Public website prior to hire.
OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. This job has "critical or security-sensitive" responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks (***************************************************** website including thefor candidates (********************************************** section for more details. If you have questions or concerns about the pre-employment check, please contact OSU's Employee and Labor Relations team ************************************.
Supplemental Questions
Read More at: ********************************************
OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.
Easy ApplyNow Hiring IT and Telecom Field Technicians
Information technology consultant job in Bend, OR
Benefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid driver's license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour
About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start.
The Road This Far
Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
Auto-ApplyOperations Technician/Specialist
Information technology consultant job in Bend, OR
Serán BioScience is looking for dedicated individuals who are looking to learn how to become Operations Technicians and Operations Specialists. You will play an integral role in operating and maintaining specialized equipment for the manufacturing of medicine for the use of early phase clinical FDA trials. Adhering to strict standard operating procedures (SOP) and following good manufacturing practices (GMP) are required. All necessary training is provided. Successful candidates will demonstrate strong attention to detail with a safety mindset and focus within a teamwork-based work environment to ensure collective goals are achieved. No experience or education required. Individuals with a strong work ethic, mechanical aptitude, trade skills, willingness to learn and a can-do mindset are encouraged to apply.
After an initial training period, manufacturing teams are scheduled as 4/10-hour weekday. All shifts begin at 6:00 am.
At Serán we aim to build a workforce that is collaborative, creative, and kind. In addition to the skills required of the role, qualified candidates will approach their work with integrity and enthusiasm to promote a principled and positive work culture. Our operations department is expanding with a high potential for individuals to grow and build their careers. Career growth expands from Technician to Specialist I/II/III and beyond. Employees are awarded generous PTO accrual, low-cost health benefits, and a 5% 401(k) contribution. Want to learn more about what we do, who we are, and how you can contribute? We look forward to seeing your application!Duties and Responsibilities
Strictly follows standard operating procedures (SOP).
Complies with Good Manufacturing Practice (GMP).
Completes documentation, including logbooks, batch records, and quality records.
Maintains an organized, clean, and stocked production area.
Cleans tools, rooms, and equipment after use.
Weighs, measures, subdivides, and disposes of product components.
Safely handles and disposes of hazardous materials.
Operates specialized machinery to manufacture pharmaceutical products under supervision.
Works closely and communicates effectively with operations team.
Performs other related duties as assigned.
Required skills and Abilities
Mechanical aptitude.
Strong verbal and written communication skills.
Strong organizational skills and attention to detail.
Proficient in basic math.
Strong time management skills with ability to meet deadlines.
Ability to prioritize and ask for assistance to delegate tasks when appropriate.
Ability to focus in a fast-paced environment with shifting priorities.
Proficient with Microsoft Office Suite or related software.
Education and Experience
High School Diploma or equivalent.
Coursework or experience in chemistry or manufacturing field preferred, but not required.
Operations Specialist require a minimum of 1 year of GMP experience within pharmaceutical manufacturing
Physical Requirements
Prolonged periods of sitting or standing while monitoring equipment.
Must be able to lift up to 25 pounds regularly, and up to 55 pounds occasionally.
May require ability to work swing or weekend shift with the possibility of 12-hour shifts.
Must be able to wear a Tyvek suit with PAPR for extended periods of time.
Exposure to constant low-level equipment noise, and occasional high-level alarms.
Work near heat generating equipment.
Must be able to operate a forklift, training provided.
Move up and down ladders, kneel, squat, balance on one foot.
Move mop above head while cleaning room surfaces.
$26 - $30 an hour Compensation correlates to skills and experience presented by selected candidate. Visit ******************************** to learn more about company culture and the community of Bend, Oregon.
Benefits Summary:Serán employees accrue over four weeks of paid time off annually. Employer contributions to a retirement account begin after 90 days and do not require an employee match or vesting period. Various health plans allow employees to find the best coverage for their individual or family needs. Serán covers each employee with basic life and long-term disability, giving access to increase or add coverage. An Employee Assistance Program provides support for all things related to our employees' wellbeing.
The Corporate Headquarters of Serán BioScience are located at 63047 Layton Ave, Bend, OR 97701We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-ApplyDesktop Support
Information technology consultant job in Bend, OR
· Provide floor walk support to assist end users during desktop migration. · Strong desktop support experience - Windows platform - XP, Windows 7 & 8.1 and Office 2013 · 10 -15 years of EUC desktop support experience - Demonstrated expertise in configuring, installing and troubleshooting PC systems, Windows 7 & Windows 8.1, MS office 2013 applications, Windows based applications, network configuration, TCP/IP,SQL and memory management
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Strong listening skills, analytical and problem solving skills Assist users with configuring Email in smart phones
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Software installation, configuration, and troubleshooting for end users
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Network printer installation/configuration
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Working knowledge of remote access: Remote Desktop and Virtual Private Network
Additional Information
All your information will be kept confidential according to EEO guidelines.
Senior IT Infrastructure Project Manager - Smart Manufacturing Facility (GxP)
Information technology consultant job in Bend, OR
Swiss Delivery Excellence: Transforming Life Science Consulting Worldwide. Fusion Consulting is a globally leading Business and IT boutique consultancy specialized in the Life Sciences industry, partnering with leading companies in pharma, healthcare, and animal health.
With over 450 employees and 25 offices worldwide, our mission is to revolutionize our clients' business transformation challenges and set new industry standards through innovative solutions.
Focused on S4HANA, Data & Cloud, and innovative technologies, Fusion Consulting brings unparalleled expertise and commitment to excellence to every project we undertake.
Grounded in our commitment to fast and intelligent decision-making, our client-first and open-hearted approach defines our ethos. With unwavering support and an entrepreneurial spirit, our global teamwork transcends boundaries and turns shared visions into reality.
Job Description
We are seeking an experienced Senior IT Infrastructure Project Manager to lead the delivery of the IT/OT workstreams for the construction and commissioning of a state-of-the-art commercial manufacturing facility. This next-generation plant will be built around principles of digital automation, smart factory systems, and data-driven manufacturing operations. The role is critical to ensuring that the IT infrastructure, OT systems, and regulated digital capabilities are delivered in line with GxP, cybersecurity, and business performance requirements.
Key Responsibilities:
Lead the planning, execution, and oversight of IT/OT infrastructure components for a new multipurpose pharmaceutical production facility
Manage delivery of:
Network and connectivity infrastructure for the new building
On-site data center to host manufacturing systems and act as a secondary local data center
SAP ERP extensions (e.g., inventory management for new plant)
Manufacturing Execution Systems (MES) and electronic Batch Record (eBR) deliverables
Smart factory systems, including automation controls and centralized monitoring dashboards
Define and manage IT/OT integration strategy, ensuring alignment across engineering, automation, and IT teams
Ensure GxP-compliant delivery, including documentation, validation, and audit readiness
Collaborate with internal teams, vendors, construction partners, and business stakeholders
Develop and maintain project plans, RAID logs, and executive status reporting
Implement cybersecurity controls to protect OT and digital infrastructure
Support future scalability through flexible architecture and technology enablement
Drive decision-making, manage risks, and ensure milestones are met within budget and scope
Qualifications
Required Skills & Qualifications:
10+ years of IT Infrastructure Project Management experience, ideally with delivery of large-scale greenfield or brownfield production site projects
Strong knowledge of GxP, 21 CFR Part 11, and validation in regulated manufacturing environments
Hands-on experience with:
Site network deployment, data centers, Wi-Fi, switching, firewalls
SAP ERP extensions (e.g., plant setup, inventory management)
MES, eBR, SCADA or other manufacturing systems
OT/IT cybersecurity standards
Proven ability to lead cross-functional teams across IT, engineering, QA, automation, and construction
Strong stakeholder management, vendor oversight, and communication skills
Experience in managing complex timelines, dependencies, and critical go-live dates
Fluent in English; additional languages are a plus
PMP, Prince2, or similar certification preferred
Degree in Information Technology, Engineering, or equivalent
Nice to Have:
Experience with smart factory, Industry 4.0, or IoT/edge computing in manufacturing
Background in pharma, biotech, or validated process industries
Familiarity with predictive maintenance platforms, automated quality systems, or data analytics for manufacturing
Additional Information
At Fusion, we aspire to be one of the world's leading life sciences consulting firms, setting industry benchmarks with innovative and pioneering solutions.
At Fusion, we unite entrepreneurial minds from around the globe to develop and implement game-changing solutions that build lasting relationships with our clients.
Hiring Philosophy:
We value employees who push boundaries through innovation, navigating diverse client needs in ever-evolving environments, with a commitment to continuous learning both for themselves and their colleagues.
Growth & Development:
Go beyond, grow beyond, and maximize impact. Each employee shapes their own journey, and our mission is to ignite the spark of greatness while pushing the boundaries of what you are capable of. We cultivate an environment where every individual can thrive and flourish through meaningful connections, extended learning, motivation, and support to experiment with new and innovative approaches, including taking risks.
Feedback Culture:
We emphasize and promote continuous, real-time feedback across all levels. We see feedback as providing individuals with the information and tools they need to develop their strengths and overcome challenges. Feedback is a gift, and inspiring individuals is our competitive advantage!
Shape you own journey - How far will you take yourself?
Global Systems Engineer
Information technology consultant job in Prineville, OR
Meta is seeking a forward thinking, experienced Data Center Systems Engineer to join the Data Center Site Operations team. Our data centers, and the tens of thousands of servers installed in them, are the foundation upon which our rapidly scaling infrastructure efficiently operates and upon which our innovative services are delivered. Meta is at the leading edge of the global data center industry both in terms of how data centers are designed and operated. This person should enjoy working in a fast-paced environment where adaptability and flexibility will be key to their success. We seek a forward-thinking IT professional with experience utilizing multiple varied software tools to identify automation solutions intended to address complex operational issues. This role is cross-functional and considers the technical needs of frontline users to identify and automate diagnostic tooling which enables quality and efficient delivery of production servers. They should have demonstrated experience of performing data analysis to drive decisions on the top priorities to automate repairs on servers in a hyperscale environment. An engineer who can drive solutions with code, through collaboration, clear and timely communication with global teams.
Minimum Qualifications
* Engineering degree or commensurate experience
* 7+ years of experience in systems infrastructure operations or related field
* Experience in configuration and maintenance of applications such as web servers, load balancers, relational databases, storage systems and messaging systems
* Experience coding in higher-level languages (e.g., Python, PHP, C++, or Java)
* Experience learning software, frameworks and APIs
* Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
* Experienced with Linux systems
Responsibilities
* Deliver maximum server fleet up-time and utilization rates, by leveraging data to understand hardware failure conditions and root cause. Identify trends and systemic issues in the fleet and drive resolution
* Collaborate with stakeholders and subject matter experts to interpret business and operational needs, articulate success criteria in partnership with engineering and field based operations teams
* Build cross functional relationships and have the capacity to influence policies and procedures to improve global data center operations
* Mentor team members to evaluate and identify better ways to resolve issues and define updates to tools and processes
* Write and review code, develop documentation, and debug the hardest problems, live, on some of the largest and most complex systems in the world
* Participate in defining diagnostic tooling requirements with multiple cross-functional support teams
* Execute validation and verification activities for the new product integration, including system level testing
* Through consistent collaboration with cross-functional tooling teams, help determine root cause and provide input into their development process, with an operations central view of how open issues are affecting the fleet
* Capacity to travel up to 25% required
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.