Information technology consultant jobs in Billings, MT

Network Analyst III Do you have the skills to fill this role Read the complete details below, and make your application today. Montana State University Information Announcement Number: STAFF - VA - 26191 , please contact: Adam Edelman 4 Classification Title: Net Sys/Comm Analyst III Working Title: Net Sys/Comm Analyst III Brief Position Overview As members of the MSU IT community, analysts participate in and support IT efforts, projects, and initiatives, provide technical leadership and assist other support personnel with problems related to the usage of services across the network services portfolio. Network analysts perform technically skilled precision work and provide complete, enterprise level, engineering, installation, management, maintenance and support of network and telecommunications equipment, software, services, communications cabling, and related infrastructure including UPS, PDU, racks and cabinets. Network analysts respond to issues, troubleshoot, diagnose, and repair these items to address problems found in data centers, telecommunications rooms, and at field sites on and off the MSU Bozeman campus according to standard procedure and industry best practices. Network analysts' work schedules may require non-standard working hours including mornings, evenings, weekends, and holidays. Position Number: 4M-TBD, 4M0903 Department: UIT Network Support Division: VP for Information Technology Appointment Type: Classified Contract Term: Fiscal Year Semester: If other, specify From date: If other, specify End date: FLSA: Exempt Union Affiliation: FOCUS-MFPE FTE: 1.0 Benefits Eligible: Eligible Salary: Salary range of $40.032 to $56.045 hourly, commensurate with experience, education, and qualifications Contract Type: Classified Salary If other, please specify: Recruitment Type: Open Position Details General Statement Join us at our beautiful Montana State University campus located in Bozeman, Montana for an exciting opportunity to contribute to our successful and talented team and excellent leadership in University Informational Technology in Network Support Services. The Network Analyst III is a senior position within the team, is a subject matter expert, and functions as a primary and an escalation resource for the team. The network analyst III is expected to participate in the mentoring and development of junior staff. All network analysts support the MSU community, including end users. A commitment to customer service is required. Excellent opportunity with exceptional benefits including tuition waiver opportunities for self and immediate family members. Network analysts specialize and develop focused expertise and are expected to be able to work under general to direct supervision to complete a variety of tasks within the network services team's domain ranging in difficulty from basic and routine to complex. Duties and Responsibilities • Installation and configuration of switches, routers, firewalls, voice gateways, servers, access points, and IP phones. • Maintain, enhance, and develop documentation, including diagrams, drawings, and procedures. • Apply routing, switching, network security, telecommunications, and communications cabling, standards and best practices to scenarios encountered. • Manage network infrastructure built using various network components and protocols to achieve and highly available network services. • Assist with annual inventory of parts and material. • Maintain and submit records of time and materials required to complete projects and tasks. • Support the configuration of monitoring systems to alert on abnormal configuration or operation; maintain monitoring functionality as changes occur. • Provide guidance for student employees. • Participate in performance-related goal setting and achievement to meet personal and organizational goals and objectives. • Organize, prioritize, and communicate on-going work to meet multiple task and project timelines. • Attend and participate in trainings and other professional development activity. Participate in projects, complete tasks, and perform job-related duties as assigned. Required Qualifications â€" Experience, Education, Knowledge & Skills 1. Bachelor's Degree in Computer Science, Information Systems, Computer Engineering, or other related field, or an equivalent combination of education and applicable experience. 2. Relevant knowledge of networking, telecommunications, and communications cabling components and systems. 3. Advanced knowledge of network technologies which may include Cisco routing, switching, security, and telephony technologies, and Aruba wireless technologies. 4. Demonstrated experience in an enterprise environment supporting an enterprise production network. 5. Demonstrated experience in one or more of the following: Cisco networking, Unified Communications, VoIP, Aruba Wireless in an enterprise setting. 6. Demonstrated experience in technical implementation projects, working independently on enterprise systems, and assisting in enterprise project planning. Preferred Qualifications â€" Experience, Education, Knowledge & Skills 1. Significant experience in an enterprise environment deploying and upgrading Cisco or Aruba network equipment or software. 2. Substantial experience relating to Cisco routing, switching, telephony, and security and Aruba wireless technologies from design and planning to implementation. 3. Demonstrated experience with Solarwinds Orion or similar management platform. 4. Knowledge of National Electric Code and TIA/EIA standards for the installation of telecommunications cable and equipment. 5. Demonstrated experience building and maintaining network and telecommunication room infrastructure and installing equipment. The Successful Candidate Will • Will possess strong active listening skills. • Has the ability to think intuitively and analytically to break down and resolve problems. • Has the ability to work independently without the need for direct supervision. • Has the ability to learn the complexities and unique aspects of the systems and infrastructure in place. • Has the ability to show initiative and follow through on tasks in a fast-paced work environment. • Has the ability to work in a team environment, supporting other units. • Has the ability to work toward shared goals where individual efforts complement group efforts. • Has the ability to engage others in the unit in accepting and developing a customer-service orientation in all aspects of the operation. • Has the ability to anticipate and resolve technical problems. • Has the ability to establish and maintain effective working relationships across the IT Community. • Represents the department and university in a professional and courteous manner. • Demonstrated ability to communicate effectively with diverse populations. • Demonstrated ability to handle competing demands and maintain high levels of customer service and response. • Effective oral and written communication skills. • Ability to maintain clean and orderly networking spaces in a manner consistent with industry best practices. • Ability to monitor equipment and inventory levels for asset management and tracking, restock scheduling and other reporting purposes. • Ability to maintain and submit records of time and materials required to complete projects and tasks. • Ability to follow standard incident management, problem management, change management, and request fulfillment processes in accordance with procedures in place. Position Special Requirements/Additional Information This position is not eligible for sponsorship. Must possess a valid driver's license, an acceptable driving record, and meet all State of Montana requirements to operate State/University vehicles. (If successful candidate possesses a valid out-of-state driver's license, must obtain a valid Montana driver's license within 60 days of hire.) This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University's rights to assign or reassign duties and responsibilities to this job at any time. Work schedule may include times outside normal business hours including mornings, evenings, weekends, and holidays. Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required. Job may include working outside and working outside during adverse weather conditions, exposure to electrical, mechanical, noise and other hazards, work in dark and/or restricted spaces, use of ladders and/or power and hand tools. This position has supervisory duties?: No Posting Detail Information Number of Vacancies: 2 Desired Start Date: Upon completion of a successful search Position End Date (if temporary): Open Date: Close Date: Applications will be: Screening of applications will begin on November 24, 2025; however, applications will continue to be accepted until an adequate applicant pool has been established. Special Instructions This position is not eligible for sponsorship. EEO Statement Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law. In compliance with the Montana Veteran's Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran's preference, please complete the veteran's preference information located in the Demographics section of your profile. Applicant Documents Required Documents 1. Resume 2. Cover Letter To apply, visit 2025 Inc. All rights reserved. xevrcyc Posted by the FREE value-added recruitment advertising agency jeid-7c487bc857454f4cb3d06b00641ccc5e JobiqoTJN. Keywords: Network Analyst, Location: Bozeman, MT - 59717

The IT Support Tech is responsible for supporting the day-to-day IT operations of Billings Flying Service (BFS). The IT Support Tech shall be responsible for responding to IT systems issues presented by BFS employees through the IT Help Desk support ticketing system, email, and phone contacts. This position will also provide support of IT projects, technology builds, and all technical systems at BFS. This position provides an opportunity to be a part of a fast-growing aerospace company that encourages employees to be creative, entrepreneurial, and take action to find solutions to problems. DUTIES AND RESPONSIBILITIES Gathering and triaging employee requests for IT support. Responding to IT support requests in a timely manner. Interfacing and communicating with BFS users to assist with resolving IT related problems or technology builds. Gathering information and examining problems from multiple angles to find and implement the most suitable solutions. Walking employees through step-by-step resolutions via phone, email or in person. Physical setup, configuration and support of computers, printers, mobile devices, and all other IT related equipment. Installing software updates and upgrades, firmware updates, new software installs and other software support. Onboarding new employee technical setups. Reclaiming and decommissioning IT devices for employee terminations. Researching and sourcing the most efficient procurement of any needed IT equipment. Researching and presenting options for BFS IT to increase efficiency, productivity or quality of services or equipment. Requirements SKILLS AND ABILITIES Demonstratable knowledge of IT systems such as computer systems, security, network and systems administration, databases and data storage systems, and phones systems. Current knowledge of technology and recent innovations in IT. Be able to provide technical solutions to problems related to both hardware and software applications that arise in office settings. (Desktops, laptops, printers, monitors, servers, label printers, copiers, surveillance equipment) Enjoy hands on problem solving that could involve troubleshooting complex problems in an advanced, secure technology platform. Operational knowledge of computer, network, server, and security equipment, and how all fits together. Be able to work with minimal supervision with good decision-making skills. Enjoy taking ownership of projects and issues, working hands on to accomplish tasks. Be able to learn new information, skills, and ideas to complete projects and tasks as required. Ability to read, analyze and interpret technical procedures, schematics, and other technically oriented documents. Work with enterprise software such as Microsoft Windows, Microsoft Office Suite, Enterprise Resource Planning software, and networking software. The ability to understand and follow instructions and the ability to concentrate is required. Excellent written, verbal, communication, and interpersonal skills. Requires the ability to handle multiple priorities at the same time and the ability to follow through on all tasks assigned. The ability to get along with others or to be part of a team. Regular attendance at the worksite. EDUCATION and/or EXPERIENCE Associate's degree in information technology, or computer/technology, or equivalent field is preferred; work experience or combination of work and education may be substituted. Previous experience in a technology role is preferred. Experience with government security requirements compliance and other cybersecurity standards is an asset. Must be a U.S. Citizen. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. WORK ENVIRONMENT/PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work performed in an office and factory settings. Exposure to shop environment such as noise, dust, odors, and fumes. Occasionally required to lift up to 50 lbs. Regularly required to sit, stand, bend, reach and move about facilities. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. Billings Flying Service provides equal employment opportunities to minorities, females, veterans, individuals with disabilities, sexual orientation, and gender identity. Benefits Full time employment (Mon-Fri, 8:00 AM to 5:00 PM) with competitive compensation based on experience and credentials. Medical, dental and vision insurance. 401K with up to 4% company match. 16 paid holidays per year.

Job Description North Elevation Technology Service of Billings, MT is looking to hire a full-time IT Support Desk Technician / Level 2. Are you ready to take your career to the next level with a growing company? Do you have communication and interpersonal skills equal to your analytical skills? If so, please read on! This IT Support Desk Technician / Level 2 position earns a competitive wage, based on experience and qualifications. We also offer great benefits, including performance-based incentives, employer-paid medical insurance, a SIMPLE IRA, paid holidays, 2 weeks of paid time off (PTO), paid sick leave, a casual work environment, and fun company culture. If this sounds like the right help desk opportunity for you, apply today! ABOUT NORTH ELEVATION TECHNOLOGY SERVICE As a locally-owned managed services provider since 2008, we serve small to mid-sized businesses in the Billings, MT region. We don't advertise; we have built our clients via word of mouth based on our reputation and continue to experience great growth. As we remove the barriers and put technology to work for our clients, they see the benefits of greater efficiency and increased profits. We don't use pre-packaged, one size fits all solutions but we tailor our solutions to their businesses. In order to hire staff that will put in the effort to really understand our clients' businesses and develop relationships with them, we offer competitive pay, incentives, generous benefits, and a friendly work culture. A DAY IN THE LIFE OF AN IT SUPPORT TECHNICIAN / LEVEL 2 As an IT Support Desk Technician / Level 2, you play a key role as the main contact for our customer base. You are responsible for maintaining the functionality of their software systems and networks, providing help desk support as well as implementing hardware and software solutions. You provide onsite day-to-day support of their IT assets, including installing or upgrading hardware and software. You are a troubleshooting extraordinaire who can resolve network, server, workstation, and software problems. While your technical skills are important, your ability to develop and maintain strong professional relationships with our clients is equally important. You are conscientious about carefully documenting any work you do and the changes you make. Your ability to listen to our clients' needs and help them feel heard and valued as you meet their IT needs is invaluable, not only to them but to our success as a company! You love the challenge and variety inherent in your job and that it taps into both your technical and people skills. QUALIFICATIONS FOR AN IT SUPPORT TECHNICIAN / LEVEL 2 Experience with the installing, troubleshooting, upgrading, migrating, and/or administration of: Current Microsoft desktop operating systems Current Microsoft server operating systems Active Directory, Group Policy, and PowerShell Microsoft Exchange and Office 365 Virtualization technologies including VMWare and Hyper-V DNS, DHCP, subnets, routers, and wireless Do you have a passion for learning all things IT? Can you work independently? Do you enjoy working closely with customers in a team environment? Are you able to manage deadlines and prioritize tasks effectively? Are you trustworthy, discreet, and respectful of confidential information? If so, you might just be perfect for this IT Support Desk Technician / Level 2 position! WORK SCHEDULE This full-time help desk position typically works Monday - Friday, 8:00 AM - 5:00 PM. READY TO JOIN OUR TEAM? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this help desk position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 59106 Job Posted by ApplicantPro

Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support

Technology/Information Support Technician Additional Information: Show/Hide Job Description Fremont County School District 21 Information Support Technician Purpose Statement This role is responsible for Infinite Campus management, end-user support, as well as data analysis to enhance data-driven decision-making. The Information Support Technician also identifies process improvements, provides professional development for end users, works cooperatively with the Database Systems to integrate data among disparate systems, manages user access rights, and ensures the accuracy of student information data in Fremont County School District #21. This job reports to the Technology Director. Essential Functions: * Pull and organize data from a variety of sources, identifying and analyzing interpreting trends and patterns in complex data sets providing ongoing reports to a variety of departments and schools. This work must be accurate and timely, while reflective of the changing needs of State Reporting, include historical data, and provide staff with ad hoc reports. * Import, clean, validate, analyze and model current and historical data, presenting the data in charts, graphs, and tables, etc. for grants, State Reports, etc. Export data for assessment rosters, and ad-hoc reports, disaggregating data for a variety of reporting purposes. This includes anticipating staff and departmental needs for data, as well as the changing reporting needs of the State. Provide Tier ½ technical support to District employees as a primary contact for Infinite Campus, along with Master Scheduling, Gradebook, Special Education, Student Services, Academic and Career Planning, and secondary and tertiary products. * Develop technical and end-user documentation that is clear, concise, and professionally presented. * Evaluate requests for enhancements and modifications, explore alternatives, and make recommendations. * Monitor processes and best practices with a commitment to quality, efficiency, and stakeholder satisfaction. * Provide Infinite Campus professional development/training, or coordinate such professional development/training with Campus Support Center(s). * Report directly to the Technology Director and/or Superintendent any matters involving potential breaches of data security. Secondary Functions: * Provide Tier 2/3 technical support to other members of the I.T. staff, as well as Campus Coaches. * Support the policies and procedures which are designed to protect databases and data files from unauthorized or accidental duplication, modification, or destruction. This includes disaster recover. * Provide support for regular upgrades, maintenance, and monitoring of the Student database. This also includes the management of scheduled backups and verification of data integrity within the backups. * Create and maintain staff user accounts, as well as related security/access rights within the student database, refining and implementing the current data security plan according to established protocols (Database Administrator). * Support the development and maintenance of the District's annual beginning of the year (i.e. online registration, courses, grades, calendars, fees, picture imports, etc.); end of the year activities (i.e. student records, management of fees, food services, etc.). This also includes all activities related to Summer School. * Support the local, state and national data collection and reporting for student information, as well as ensure data integrity and accuracy by enforcing District procedures as they relate to data collection, retention and reporting. Additional Functions: * Partner with all employees of the District to ensure open communication and develop a sense of trust. * Maintain personal and professional technology skills, as well as keep current with industry trends. * Be proactive within the I.T. Department with regards to process improvement and effectiveness. * Maintain a positive and professional image of the District at all times. Job Requirements: * Qualified candidates will have a post-secondary degree in information or computer science or related field; equivalent years of work experience; or a combination of training, and previous work experience. * A minimum of two years previous work experience in a similarly situated position, in a similarly sized district; or a combination of experience of experience and district size/complexity. * Demonstrated expertise in Infinite Campus. * Ability to think logically and systemically with a Districtwide perspective. * Organizational and leadership skills that transcend the scope of data and data analysis. * Technical expertise regarding data models, database design, and data mining. * Strong analytical skills with the ability to collect, organize, and analyze, and disseminate significant amounts of information with attention to detail and accuracy. * Knowledge of statistics and experience using statistical packages for analyzing large datasets preferred. * Understand educational data conventions and how the elements of data connect at a district and state level. * Knowledge of disparate and opposing data systems and how they interface with Campus. Demonstrated experience with queries, report writing and presentation of analysis. * Demonstrated knowledge and previous field experience providing end-user support * Demonstrated knowledge of documentation and records management. * Strong written and verbal communication skills. * Exceptional organizational skills, detail oriented and self-motivated. * Demonstrated ability to work with confidential and time sensitive matters. * Valid driver's license, along with proof of current insurance coverage. Skills, Knowledge and Abilities SKILLS are required to perform multiple, highly complex, technical tasks with a need to routinely upgrade skills in order to meet changing job conditions. Specific skill based competencies required to satisfactorily perform the functions of the job include: operating standard office equipment including utilizing pertinent software applications; planning and managing projects and programs; overseeing program financial activities; developing effective working relationships; preparing and maintaining accurate records; and administering personnel policies and procedures. KNOWLEDGE is required to perform advanced math; review and interpret highly technical information, write technical materials, and/or speak persuasively to implement desired actions; and analyze situations to define issues and draw conclusions. Specific Knowledge based competencies required to satisfactorily perform the functions of the job include: library practices, terminology and procedures; age appropriate literature; computer and Internet operations; concepts of grammar and punctuation; current and emerging technology; an. ABILITY is required to schedule a number of activities, meetings, and/or events; often gather, collate, and/or classify data; and consider a variety of factors when using equipment. Flexibility is required to independently work with others in a wide variety of circumstances; analyze data utilizing defined but different processes; and operate equipment using a variety of processes. Ability is also required to work with a significant diversity of individuals and/or groups; work with data of varied types and/or purposes; and utilize a variety of types of job-related equipment. Problem solving is required to analyze issues and create action plans. Problem solving with data frequently requires independent interpretation of guidelines; and problem solving with equipment is significant. Specific Ability based competencies required to satisfactorily perform the functions of the job include: establishing and maintaining effective working relationships; meeting deadlines and schedules; setting priorities; working with multiple projects, frequent interruptions, and changing work priorities; working with detailed information/data and maintaining accurate records; maintaining confidentiality; and facilitating communication between persons with frequently divergent positions. Other Functions: * Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit. Responsibility Responsibilities include: working independently under broad organizational guidelines to achieve unit objectives; managing a department; Utilization of significant resources from other work units is routinely required to perform the job's functions. There is a continual opportunity to significantly impact the organization's services. Work Environment The usual and customary methods of performing the jobs functions require the following physical demands: occasional lifting, carrying, pushing, and/or pulling some stooping, kneeling, crouching, and/or crawling and significant fine finger dexterity. Generally the job requires 70% sitting, 20% walking, and 10% standing. This job performed in a generally clean and healthy environment. Experience: Job related experience within a specialized field is required. Education: Post-secondary degree in information or computer science or related field; equivalent years of work experience; or a combination of training, and previous work experience. Required Testing None specified Certificates and Licenses None specified Continuing Educ. / Training None specified Clearances Criminal Background Clearance Drug Test FLSA Status Non-Exempt Approval Date Salary Grade Title IX Coordinator Title*: Human Resource Address: 90 Ethete Rd, Fort Washakie, WY 82514 Telephone Number: ************ Email: Section 504/ADA Coordinator Title*: Principal Address: 90 Ethete Rd, Fort Washakie, WY 82514 Telephone Number: ************ Email: Civil Rights Compliance Coordinator Title*: Superintendent Address: 90 Ethete Rd, Fort Washakie, WY 82514 Telephone Number: ************ Email: *OCR recognizes that including a person's name may result in an overly burdensome requirement to republish the notice if a person leaves the coordinator position. It is acceptable for a school district to identify its coordinator only through a position title. Attachment(s): * Information Support Technician.pdf

Description & Requirements The Lead of Software Governance will lead initiatives that ensure enterprise software systems are implemented, maintained, and governed with security, efficiency, and compliance. This role bridges technical operations and governance, combining hands-on IT expertise with strong process and risk management capabilities. Working closely with Privacy, Security, Data Governance, Artificial Intelligence and Operational teams, this manager ensures that software investments are secure, compliant, and aligned to organizational goals. The ideal candidate has a background in IT operations, software implementation, or technology support, and a growing passion for governance, risk management, and process improvement. This position will lead Software Governance for Maximus, ensure operational continuity and strengthen the maturity of software governance practices across the organization. This is a remote position Essential Duties and Responsibilities: - Manage the intake process, risk assessment, and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues; coordinate multi-team resolution. - Integrate regulatory and licensing requirements into governance workflows (e.g., CMMC, SOX, NIST, ISO 27001). - Own software documentation, SOPs, and audit readiness materials, ensuring accuracy and alignment with governance standards. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Support the Senior Manager of IT Governance by ensuring continuity of governance operations and providing subject matter expertise on software lifecycle governance to cross-functional teams. - Lead cross-functional working groups to improve the software review process, risk assessments, and end-user experience. - Build and maintain strong relationships with SMEs and internal stakeholders. Job-Specific Essential Duties and Responsibilities: - Manage the intake process, risk assessment and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues and coordinate resolution across IT and business teams. - Support and enforce compliance with corporate policies, licensing agreements, and regulatory frameworks (e.g., CMMC, SOX, NIST, ISO 27001). - Maintain software documentation, SOP's, and audit readiness materials. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Act as deputy to the Director of IT Governance, ensuring continuity of governance operations and serving as an internal consultant for software lifecycle issues. - Lead cross-functional working groups to improve the software review, process, risk assessments, and end-user experience. - Build and maintain strong relationships with SME's and internal stakeholders. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Job-Specific Minimum Requirements: - Bachelor's degree in information technology, Computer Science, or a related field or sufficient experience. - 7+ years of experience in IT project management, IT governance, software implementation, or Information Technology roles. - Proven experience managing or supporting enterprise software environments (e.g., SaaS, on-premise, cloud-based systems). - Familiarity with software lifecycle management, configuration management, and Application Portfolio management. - Strong understanding of IT risk, compliance, and governance frameworks. - Demonstrated ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment. - Excellent communication, problem-solving, and facilitation skills. - Technical and Analytical Acumen - Process and Continuous Improvement - Risk Management and Compliance - Collaboration and Influence - Vendor and Stakeholder Engagement - Strategic Problem Solving Preferred Skills and Qualifications: - Experience managing or contributing to software asset management (SAM) or governance programs. - Hands-on experience with ITSM or ITIL-based service delivery processes. - Familiarity with Smartsheet, ServiceNow, Coupa, Jira, or asset tracking tools. - Certifications such as ITIL, GRC, or PMP are a plus. #techjobs #VeteransPage EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 130,000.00 Maximum Salary $ 165,000.00

Salary: Job Summary: The Cybersecurity Specialist engages in project management work related to the security of the Companys information systems. This role performs professionally as part of the IT team and is primarily responsible for the identification of security risks and vulnerabilities, the protection of corporate information/data networks (through policy, procedural and technological solutions), the detection of cybersecurity incidents, response to those incidents, and recovery from such incidents. The Cybersecurity Specialist will report on company progress with improvements to security practices, make recommendations on high priority risks, and work with employees on how to maintain and improve their security practices. Essential Job Duties and Responsibilities Stay up to date and knowledgeable on service provider and cybersecurity trends, plus new and recurring risks by reading, analyzing, and interpreting industry related articles (news releases, tech media resource guides/forums/blogs, and software/programming manuals). Develop plan and approach to protect and maintain security of Nemont databases, networks, and information systems. Learn about current attack trends, exploited vulnerabilities, legal actions, and potential risks. Learn about the latest best practices to patch or remediate potential security risks. Advise employees of potential risks and coordinate responses to potential problems and/or incidents. Monitor the patching of known vulnerabilities and prioritize patching of imminent threats or risks. Make recommendations of new tools or practices as they relate to cybersecurity. Evaluate each potential Cybersecurity incident to determine if they are real threats or events caused by appropriate everyday use of employees. Coordinate and document appropriate response to valid incidents. Consider practices, policies, and procedures that affect the security of company networks and data. Make recommendations for changes in practice, policy, or procedure to decrease risk of potential cyber threats. Implement or aid in the implementation of practices, policies, or procedures to decrease risk and remediate vulnerabilities. Oversee company cybersecurity training program through assignment of monthly training, phishing campaigns, and other corporate training as it relates to cyber security. Scan, test, and coordinate 3rd party scanning and testing for company cybersecurity weaknesses. Report on found issues and provide recommendations on practices or technological solutions to remediate them. Meeting and maintaining compliance with local, state and federal regulations across all areas of this roles oversight is an expectation and key objective. Uphold and demonstrate your commitment to Nemonts values in everything you do. Be Innovative-Create the environment where we continually improve and adapt, Be KindOur actions make a difference, Be TrustworthyDo the right thing, take responsibility for our actions, and honor our commitments, and Be UnitedPeople are our purpose; unified teams build the strongest networks. Performs various other IT related functions and duties as assigned. Additional Job Duties and Responsibilities Perform other duties and responsibilities as required to fulfill job function or as assigned. Knowledge, Skills, and Abilities Information Technology / Cybersecurity Related Knowledge: Comprehensive knowledge of theories, concepts and practices and ability to use in complex, difficult and/or unprecedented situations. The ability to understand physical network topologies and logical network concepts. Analytical Skills: An advanced capability and skill with observing and assessing a situation and determining how to respond in a prompt and professional manner. Applies highly proficient and specialized skills that allows employee to function in situations that are varied, complex, and/or non-routine. Must be able to see patterns and trends and draw conclusions from observations across various situations. This includes an ability to learn and apply new skills in ever changing and upwardly increasing complex situations, where specific knowledge or skills to be proficient in cybersecurity requires constant learning and the ability to adapt to unknown circumstances. Project Management Skills: At an advanced level, be proficient with organizing the planning process. Develop and direct detailed project schedules including tasks, accountabilities, and deadlines. Anticipate problems that may impede work. Communicates changes and progress. This role requires the ability to schedule, prioritize, and manage technical and interpersonal items to facilitate continuous improvement in the companys security posture. Computer / Technical Skills: At an advanced level, be proficient with word processing and data entry tools and develop spreadsheets and presentations efficiently. Programs at an advanced level, along with conducting system analyses and troubleshooting reported concerns. Administrative / General Office Equipment Operation: Efficiently use common office equipment (computer, digital camera, scanner, fax machine, copier, phone). Identify operational problems with common equipment and determine resolution. Repair and upgrade office and/or basic equipment. Confidentiality: Maintain company / customer / vendor information and sensitive business matters private when facing a wide range of circumstances. Be knowledgeable of the authorized key contacts for disclosure of and to communicate with regarding restricted information. Time Management: Requires the ability to use one's work time effectively and productively, Customer and Personal Service: Working knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards, and evaluation of customer satisfaction. Decision Making: Decisions have significant, broad implications for the management and operations of a division. This position contributes to decisions on the overall strategy and direction of the entire organization. Problem Solving: Problems are highly varied, complex, and often non-recurring; require novel and creative approaches to resolution. New concepts and approaches may have to be developed. Attention to Detail: Successful performance requires being careful about detail and thorough in completing work tasks. Teamwork and Cooperation: Successful performance in this role requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. Develop and maintain relationships to enhance workflow and work quality. Persuade, gain cooperation and acceptance of ideas or collaborate on significant projects. Handle sensitive issues and facilitate collaboration at the highest level. Integrity: Successful performance in this role requires being honest and ethical. Independence of Action: Results are defined; incumbent sets own goals and determines how to accomplish results with few or no guidelines to follow, although past practices may exist; supervisor/manager provides broad guidance and overall direction. English Language: This role requires proficient working knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Oral Comprehension and Expression: The ability to listen / understand information / ideas presented through spoken words / sentences, paired with the ability to communicate information / ideas in speaking so others will understand. Written Comprehension and Expression: The ability to read / understand information / ideas presented through written / typed words and sentences, paired with the ability to communicate information / ideas in writing so others understand. Education/Experience Any combination equivalent to the following education and experience that would provide the required knowledge, skills and abilities would qualify. A typical way to obtain the knowledge, skills, and abilities would be: Successful completion of a 4-year / Bachelors Degree in Cybersecurity, or a similarly related field of study. Or an additional 5+ years successful work experience in Cybersecurity or IT relevant field, as an equivalent to the degree requirement. A minimum of 3-years of work experience performing work on Cybersecurity and IT related functions. A valid, state issued, and insurable drivers license. Physical Demands Sitting / standing at an office desk for up to 8 hours / day or longer depending on the demands of the job. Frequent use of technology, computers, devices, keyboards, etc. (Repetitive hand motion and typing like functions). Performs functions that present physical hazards, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding / ladders and high places, or exposure to chemicals in work setting. Hearing, listening, talking, standing, walking, bending, stooping, reaching, kneeling, squatting, balancing, pushing/pulling, and climbing stairs are all expectations of this role, although some of these functions may be more seldom performed than others. Must follow all company safety policies / procedures and always use appropriate personal protective equipment (PPE). Must be able to lift 30 pounds at times. Must be able to access and navigate each department at the organizations facilities. Working Schedule and Conditions Monday through Friday, flexible and variable work schedule. Normal office environment with little exposure to excessive noise, dust, temperature and the like. Moderate to extended viewing of CRT screen. Drive to various locations on a regular basis. Additional Information This is not intended to be all-inclusive. The successful candidate will also perform other reasonably related business duties as assigned. Nemont reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.

Senior IT Systems Administrator (AV/ VTC) Department: US Air Force Type: Full Time Minimum Experience: Experienced Security Clearance Level: TS/ SCI Military Veterans and individuals with disabilities are encouraged to apply! The Green Technology Group, LLC (TGTG) is seeking a talented & experienced VTC Administrator Job Description Essential Duties & Responsibilities Responsibilities: Administer secure systems including NIPRNET, SIPRNET, JWICS, SAP, and SACCS-SDT Provide end-to-end Video Teleconference (VTC) and Audio/Visual (A/V) support for 9 suites Perform network and system troubleshooting, patching, imaging, backups, and security updates Serve as the Cybersecurity Liaison (CSL), ensuring system certifications (ATO) are current Support COMSEC operations: keying, inventory, and crypto equipment maintenance Maintain documentation and submit Weekly Activity Reports (WARs) Train end users on systems and maintain IT support readiness during contingency operations Respond to after-hours/emergency IT requirements during exercises or heightened alert statuses Required Skills & Experience Active Top Secret/SCI clearance (must be U.S. citizen) Eligible for SAP indoctrination and polygraph Minimum 5 years of experience supporting classified IT/VTC systems Compliant with DoD 8570.01-M (e.g., CISSP, Security+, or equivalent) Hands-on experience with VTC hardware/software (Cisco, Polycom, Extron, Crestron) Proficient in Active Directory, TCP/IP, DNS, client/server systems Experience in SCIF or high-security DoD/intelligence environments Years of Professional Experience: 5+ years of experience Must be able to pass a background check TGTG is an equal opportunity employer. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. Revised - 5/22/2025 TGTG is an equal-opportunity employer. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state, or local law. Powered by JazzHR wCCMN6Siym

Job Description Hooton Tech LLC is hiring for an IT Technician II This position is full time, hourly. Starting Range $25-$40/hour DOE. Responsibilities: 1. Maintenance and support of our business IT clients. This includes support of end user desktop/laptops, servers, printers, network equipment, VoIP systems, cloud services, and other IT related equipment. 2. Answer calls from our customers and participate in an on-call rotation for after hours and outage support. 3. Troubleshoot, repair, and maintain residential user computers. 4. Support, troubleshooting, and maintenance of existing security camera systems. 5. Assist in the Installation of camera and cabling systems. 6. Additional duties as needed by the company. This position is based in Lyman, WY, but may be partially worked remotely if located in Southern Wyoming. Travel to customer sites in the region will be required as needed, with overnight travel as a possibility. Travel may be up to 30% of time pending project need. Benefits: Benefits include PTO, Medical, dental, vision insurance, 401K, paid holidays. Qualifications and Requirements 1. Must be at least 21 years old 2. Must have a valid Driver's License and clean driving record. 3. Must have High School Diploma or Equivalent. 4. Must be able to pass both pre-employment and random drug tests. 5. 3-5 years relevant experience in the IT industry. 6. Must have advanced computer skills and knowledge. 7. Experience in Server, computer, network, and printer hardware required. 8. Experience in Cloud Services such as M365, Azure, D365, Google Workspace, Etc. Required. 9. CompTIA A+ certification or industry equivalent certification required. 10. Other Associate or Professional Level IT Certifications Preferred. Applicants must be able to pass preemployment drug test and background check Job Posted by ApplicantPro

Description The Deployment Engineer installs and configures hardware, Tyler software, and 3rd party software remotely. Installs and configures interfaces between Tyler Software and other applications. Troubleshoots issues of moderate difficulty that arise during these installation processes. Responsibilities Performs remote installation services for new and existing clients in accordance with the service work order. Installs and configures applications which run on a variety of server operating systems such as Microsoft Windows, UNIX, and Linux Installs and configures databases which include Microsoft SQL Server Installs and configures web servers and deploy web products to clients. Installs, configures, and tests all components to the expected revisions and performance standards Provides technical training to clients regarding software installation procedures as needed Consults with other departments during various phases of sales and implementation processes to ensure that the correct hardware and 3rd party software are ordered and delivered during the correct phase. Documents results of service work performed for use by internal staff. Position may require off-hours coverage based on customer demand. Troubleshoot and ensure the validity of the architectural solutions. Contributes to company knowledge library. Follows documented Tyler Technologies policies and procedures. Escalates to senior team members and department members if situation is beyond ability and additional assistance is needed Write and maintain documentation in standard repositories. Collaborates with other teams, departments and divisions with issues pertaining to Tyler software applications. Be involved in the maintaining, implementation, and growth of the cloud infrastructure. Partners with product dev teams to troubleshoot and maintain scalable services. Stay current with new technology options and vendor products. Proactively using monitoring tools and insights within our SaaS environment. Become a trusted client resource by providing service that consistently demonstrates strong product knowledge and work ethic along with respect for the client. Evaluate the severity of an issue and determine if management intervention is necessary to address a serious problem in a timely manner. Build rapport with clients to turn what may be a negative situation into a positive customer service experience. Manage and prioritize multiple and often conflicting tasks while working independently. Demonstrate effective communication skills with a wide range of clients, both internal and external, from technical to non-technical and from management to clerical. Focus on providing accurate answers in a pleasant manner. Qualifications Bachelor's degree in computer science, MIS, or comparable work experience. Experience administering and installing applications on Windows or Linux servers. Experience installing or configuring the Microsoft SQL Server database engine. Proficiency with PowerShell or other scripting languages. Working knowledge of server hardware and network configurations. Basic knowledge of web server technology, .NET framework, and SSL security. Excellent interpersonal and communication skills. Ability to prioritize and complete multiple tasks in a fast-paced, technical environment. Strong analytical and problem-solving skills. Ability to work independently and in a team environment. Demonstrated ability to maintain a positive, professional attitude. Work through technical issues with customers. Present to the client a courteous, highly professional attitude. Occasional travel may be required. Weekend work may be required.

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **What We're Looking For** As a Senior Analyst within the Information Security Governance, Risk, and Compliance (GRC) organization, you will play a key role in supporting Datavant's audit, compliance, and assurance activities. You'll apply your deep understanding of IT controls, risk management, and compliance frameworks to help maintain and improve Datavant's control environment. This is a hands-on role suited for a self-starter who enjoys solving problems, collaborating cross-functionally, and ensuring compliance excellence in a fast-paced environment. **What You Will Do** + Support Strategic Compliance Initiatives + Contribute to enterprise-level audits and assessments (FedRAMP, HITRUST, PCI-DSS, HIPAA, etc.) from kickoff through final deliverables and report delivery. + Perform technical control testing and validation for infrastructure, applications, and cloud services. + Coordinate walkthroughs, evidence collection, and remediation tracking with internal teams and external auditors. + Strengthen the Control Environment + Support the maintenance and enhancement of Datavant's Unified Control Framework (UCF) to align overlapping compliance frameworks. + Draft and update control narratives, test plans, and policy documentation in response to evolving regulatory and industry requirements. + Partner with control owners to validate control effectiveness and identify improvement opportunities. + Communicate and Collaborate + Act as a compliance subject matter expert, supporting internal stakeholders across engineering, product, legal, and operations. + Translate complex compliance requirements into clear, actionable technical and operational guidance. + Provide clear, concise documentation and summaries to support audit readiness and stakeholder understanding. + Enhance Processes and Automation + Identify opportunities to automate and streamline evidence collection and control testing. + Collaborate with GRC team members to improve existing compliance workflows and leverage tooling for greater efficiency. + Participate in process reviews to strengthen consistency and accuracy across compliance activities. + Drive Continuous Improvement + Draft control descriptions, SOC report narratives, and remediation plans. + Identify control gaps, assess risk, and lead remediation tracking through completion. + Stay current on emerging regulations, frameworks, and audit trends to ensure Datavant stays ahead of the curve. **What You Need to Succeed** + 4+ years of experience in IT audit, security compliance or risk management. + Hands-on, proven experience with security frameworks and regulations such as, HIPAA, PCI-DSS, HITRUST, NIST 800-53, and/or FedRAMP. + Experience conducting technical control assessments and writing audit-ready documentation. + Excellent communication skills-you can explain control requirements to engineers and translate technical speak for auditors. + Demonstrated ability to juggle competing priorities in a fast-moving environment. + Strong analytical, organizational, and project management capabilities. + Self-starter who is driven to build structure where needed. Tool & Technology Stack: We value familiarity with the following tools and platforms. While not all are required, exposure to these (or similar) technologies will help you succeed: + GRC Platforms: TrustCloud or Similar + Ticketing Systems: Jira, Asana + Collaboration Tools: Slack, Confluence + Cloud Platforms: AWS (preferred), GCP, Azure + Automation/Scripting: Familiarity with automation tools or scripting languages (e.g., Python, Bash) for control testing and workflow optimization is a plus Bonus points for: + One or more industry-recognized certifications: CISA, CISSP, CISM, CCSP, etc. + Experience in the healthcare industry or working with PHI and HIPAA compliance. + Familiarity with cloud-native security practices and cloud compliance tooling. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $136,000-$170,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

Columbia Falls School District 6 is seeking an IT Support Technician to provide internal technology support for staff and educators. The ideal candidate will have a strong blend of technical expertise (Ideally in Google administration and general PC support) along with customer service skills, with a passion for both technology and helping others. This position involves supporting a wide range of software and hardware across the district. Key responsibilities include: Administering and maintaining CFSD6's IT infrastructure Supporting both installed and cloud-based software systems Assist in asset management tracking system Managing user authentication and access Assisting with the setup and integration of general EDU/learning technologies Advising departments on general technology-related needs Providing front-line technical support during (occasional) high-volume periods The technician will primarily work from the district's central IT office, with regular travel to schools throughout the district to support end users and conduct training. A valid driver's license is required. TERMS OF EMPLOYMENT: 12 months/year HOURS: 8 hours/day, 8:00 a.m. - 4:30 p.m. Monday - Friday POSITION CLOSES: Open until filled BENEFITS: Competitive healthcare package Voluntary vision and dental insurance 3 weeks paid vacation leave Paid sick leave 11 paid holidays, including 5 days from Christmas Day to New Year's Day Employee Assistance Program Montana Public Employees' Retirement System Life Insurance (employer paid) Reports To: Director of IT ESSENTIAL FUNCTIONS: Perform hardware and software troubleshooting for Chromebooks/ChromeOS devices Perform hardware and software troubleshooting on Windows devices Perform other various hardware and software troubleshooting Perform hardware and software troubleshooting on iOS devices Assist in IT inventory maintenance Machine imaging &/ deployment Application maintenance/deployment in Google Admin Center & JAMF Resolve printer related issues, assist in printer setup & deployment. Basic network troubleshooting Basic anti-virus troubleshooting/maintenance Basic email troubleshooting Basic phone/VOIP troubleshooting Ability to remotely (familiarity of use of RMM) & in person assist in technical issues. Excellent bedside manner/approach (especially when assisting clients who are less technically advanced) Positive, can-do demeanor amongst occasionally stressful situations Ability to be a team player at all times Ability to maintain regular and acceptable attendance levels. Ability to maintain confidentiality of district data. Only minimum duties are listed. Other functions may be required as given or assigned. DESIRED QUALIFICATIONS: Familiarity with the below products: Sophos AssetTiger Atera Remote Desktop Macrium Reflect Google Admin Center JAMF Active Directory Interest/passion in technology 2+ years of experience in a technology support role Completion/Ability to complete any applicable certifications Experience in education technology. EQUIPMENT USED: A variety of electronic and technology devices, copier/printer, telephone/voice mail, fax. WORK ENVIRONMENT: While performing the duties of this job, the employee regularly works inside, but will travel to different buildings within the District. The employee must be able to meet deadlines with time constraints. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS: While performing the duties of this job, the employee is frequently required to sit for long periods of time in front of a computer; occasionally walk and stand; twist at neck, bend at waist; kneel; stoop; and crawl. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. The employee is required to be able to hear conversations in school environments. May be required to lift or move up to 50 pounds. MENTAL/MOTOR DEMANDS: While performing the duties of this job, the employee rarely performs routine work. The employee frequently exercises flexibility (ability to shift from one task to another). Guidance and reinforcement are usually available. The employee frequently works within time constraints and maintains attentiveness intensity. The physical demands, work-environment characteristics, and mental/motor demands described within this are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For those classified employees employed under a written contract for a specified term, nothing contained in this job description shall create a property right beyond the specified duration of the employment contract. APPLICATION REQUIREMENTS An application is considered complete when all of the items listed below are received on or before the closing date. Only complete applications are eligible for screening. Supplemental documents, such as those listed below, can be uploaded in the attachment page of the application, and MUST be in a pdf format. Cover letter. Current resume. Three (3) letters of recommendation, within the past three years and preferably from previous employers. Please attach all letters of recommendation in one document. Driving Record - Copy of your current driving record from the Department of Motor Vehicles (******************************** If hired, applicant will need to complete the following: Fingerprinting - This district requires final candidates to pay for their own background check. Fingerprinting is done by appointment only; please call Karla Therrien at **************, ext. 1421. The cost is $30.00, payable by cash or check only, at the time of service. MMR immunization records - If born after December 31, 1956, you will need to provide proof of immunity (titer test) or medical records verifying that your Measles, Mumps, and Rubella (MMR) vaccinations are up-to-date before the first day of work. All employment offers are contingent upon providing complete MMR records, satisfactory results of the background check, and Board approval.

GovCIO is currently hiring for a Network Adminstratorresponsible for designing and supporting multiple complex networks in different locations.. This position will be located in Radford VA, and will be a remote position. **Responsibilities** This position is for a Senior Network Administrator in a mixed and growing environment currently supporting functional teams and customers that utilize MS Windows server 2019/2022, MS SQL 2019, MS Windows 11, VMWare 7.x.,OEL 8x-9x, and Oracle Operating systems. This position will work with the existing team members who are responsible for designing and supporting multiple complex networks in different locations. This position will help lead in the strategies to manage, maintain, deploy, troubleshoot and support networks for multiple customer environments. This position will lead efforts to plan, execute and implement new network implementations. Responsible for creating and maintaining team technical instructions, operating procedures, and policies as needed. This position will need to be adept at monitoring and tuning system and network performance, ongoing operation of the network, hardening of the network and reporting of the overall security and operational status. The position will also recommend improvements to the enterprise and manage new SW/HW integrations when required while also providing utilization reports using existing tools to identify problems and corrective actions as needed. This position will provide support towards the lifecycle of a mixed environment of vendor equipment in the datacenter to include firmware version control and periodic preventive maintenance. This position will also need to be able to recommend, demonstrate, and implement technologies to help expand, upgrade, and increase efficiency to the current environment. The position will need excellent communication and team skills. **Qualifications** High School with 9+ years (or commensurate experience) Required Skills and Experience + Clearance Required: Secret + CompTIA Security+. + Computing Environment (CE) Certification (i.e., MCSE, Server+, CCNA, RedHat, + Palo, etc.) - can be waived for 30 days after project join date. + Experience in Computer Science or IT. + 3+ years' experience designing, implementing, documenting, and maintaining complex networking solutions. + 3+ years' experience configuring, updating, maintaining, administering, and migrating Palo Alto Firewalls. + 3+ years' experience with Network Management, Analysis, andtroubleshooting tools such as SolarWinds, Cisco Prime, Palo Alto Panorama, Men and Mice, etc. + 5+ years' experience configuring, updating, maintaining, and administering the following Cisco technologies: Cisco Nexus (9K, 7K, 5K, and 2K),Cisco Catalyst switches, Cisco Aggregation Services Router (ASR) and Integrated Services Router (ISR) routers, and Cisco Firepower. + 3+ years' experience or working knowledge of SW Defined Networking. + 3+ years' experience creating, maintaining, following Standard Operating Procedures for repeatable processes, disaster recovery, and common problem resolution. + Strong interpersonal skills and willingness to be a team player. ***PENDIN CONTRACT AWARD*** Preferred Skills and Experience: + Bachelor's degree in computer science + 3+ years' experience in automation and scripting with Python, Pearl, TCL, or Ansible. + 3+ years' experience supporting Cybersecurity patch management and Security Technical Implementation Guides (STIG), SRG, RMF, SCA-V, and Cyber Operational Readiness Assessments (CORA). Enterprise Resource Planning + Support Lead (Program Manager - Intermediate) **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $110,000.00 - USD $140,000.00 /Yr. Submit a referral to this job (************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-6775_ **Category** _IT Infrastructure & Network Engineering & Operations_ **Position Type** _Full-Time_

REQUIRES RESIDING IN THE MISSOULA, MT AREA. We are seeking a skilled and motivated Network Administrator II to join our IT Infrastructure team in Missoula, Montana. This on-site, mid-level role is responsible for the support, maintenance, and optimization of our enterprise network infrastructure across both on-premises and cloud environments. The ideal candidate will bring 2-4 years of hands-on experience working with a broad range of networking technologies and protocols, including Cisco, Palo Alto, Azure Networking, SolarWinds, and enterprise network best practices. Required Qualifications: 2-4 years of experience in enterprise network administration or engineering. Proficiency in Cisco routing and switching, wireless technologies, and Cisco Meraki platforms. Experience with Palo Alto firewalls and Cisco ISE. Knowledge of routing protocols: OSPF and BGP. Hands-on experience managing Azure Networking (e.g., ExpressRoute, NSGs, VPN gateways). Familiarity with SolarWinds, SNMP, NetFlow, and packet analysis tools (Wireshark, tcpdump). Experience with 802.1x, 802.1q, VLAN configuration, and trunking. Understanding of DHCP, IPAM, QoS, and structured cabling practices. Preferred Qualifications: Industry certifications such as CCNA, CCNP, PCNSA, AZ-700, or CompTIA Network+. Scripting ability in PowerShell, Python, or Bash to automate tasks and streamline operations. Experience with Zero Trust networking or SD-WAN solutions. Familiarity with data center networking and fiber optic cabling standards. Core Competencies: Strong troubleshooting, analytical, and documentation skills Excellent communication and collaboration abilities Ability to manage multiple priorities in a fast-paced environment Detail-oriented, self-directed, and proactive mindset Work Environment: This position is based on-site in Missoula, MT. Standard Monday-Friday schedule with occasional evening/weekend work for maintenance or incident response. May involve lifting equipment (up to 40 lbs) and working in data center environments. Key Responsibilities: Configure, manage, and support Cisco switches, routers, wireless LAN controllers, and access points, including Meraki devices. Design, implement, and maintain secure, segmented networks using VLANs, 802.1q trunking, and 802.1x authentication. Administer and troubleshoot Palo Alto firewalls, including policies, VPNs, and threat prevention. Monitor network health and performance using SolarWinds, NetFlow, and SNMP, responding proactively to anomalies. Manage and support Azure Networking components including VNets, ExpressRoute, NSGs, Azure Firewalls, and hybrid connectivity. Configure and maintain dynamic routing protocols such as OSPF and BGP. Support network authentication infrastructure including Cisco ISE for policy enforcement and access control. Analyze traffic patterns and troubleshoot using packet capture tools and deep packet inspection techniques. Implement and tune QoS policies for voice, video, and critical application traffic. Oversee and coordinate structured cabling projects including copper, multi-mode, and single-mode fiber deployments. Manage core network services such as DHCP, IPAM, and DNS integrations. Maintain accurate documentation of network topology, configurations, and procedures. Participate in network-related projects, upgrades, and lifecycle management activities. Provide tier 2/3 support and participate in an on-call rotation for after-hours support.

: Network Administrator Location: Bozeman, MT, 59718 : The Network Administrator position is responsible for installing, configuring, and maintaining network hardware like routers, switches, and firewalls, monitoring network performance, troubleshooting issues, implementing network security measures, managing network access, applying updates and patches, and ensuring overall network stability and uptime. The Network Administrator position is fast-paced and ever-changing and requires regular management of changing priorities. The IT group within Zoot is responsible for designing, constructing, and maintaining the foundational information technology systems employed by the company to do business. This includes all aspects of the live hosting environment for our proprietary software as well as the desktop environments in use for each employee. The IT Infrastructure group within Zoot is responsible for designing, constructing, and maintaining the core infrastructure and core software for Zoot solutions. For over 30 years, Zoot Enterprises has been a global provider of advanced origination, acquisition, and decision management solutions. Our customer-centric tools and services enable Zoot's clients to add value and differentiation, while providing nimble, scalable solutions for specific business objectives. Zoot provides a cloud-based, secure processing environment. We offer tailored data-driven decisioning technology solutions that empower our clients to streamline processes, increase flexibility and efficiency, accelerate growth, while accessing hundreds of cutting-edge data sources to help reduce risk. Essential Job Functions Install, configure, and maintain network devices like routers, switches, access points, servers, and cables. Continuously monitor network performance, traffic patterns, and identifying potential issues using monitoring tools. Diagnose and resolve network connectivity problems, including hardware failures, configuration errors, and connectivity issues. Implement and maintain network security measures like firewalls, intrusion detection/prevention systems, and access controls. Perform regular backups of network configuration and data to ensure disaster recovery capabilities. Apply software updates and patches to network devices and operating systems to address security vulnerabilities. Maintain detailed documentation of network infrastructure, configurations, and procedures. Assess network needs and plan for future growth and scalability. Assist with evaluation of and recommend IT solutions, products, and services. Work with other personnel/departments to analyze hardware requirements and alternatives and make acquisition recommendations. Plan, coordinate, and implement security measures to protect data, software, and hardware. Maintain and administer deployment standards for network builds, updates, and patch management. Respond to requests to assist in critical problem resolution, including after-hours support needs. Utilize ticketing system to track defects and requested enhancements. Use Change Management/Release Management processes to develop and deploy code and/or functionality to the production environment. Plan, coordinate, and implement hardware and software replacements or upgrades. Participate in scheduled monthly maintenance windows. Know and comply with Zoot's Policies and Procedures, Code of Business Conduct, and Employee Agreement. Achieve a service-focused culture with emphasis on delivering on-time, high-quality products and services to internal and external customers. Education, Training, and Experience Requirements: High School Diploma Bachelor Degree in Computer Science or related field preferred At least three years of professional experience in a technology field Physical Requirements: All positions at Zoot require the ability to move about inside an office environment which includes the operation of computers and other office productivity machinery and frequently communicates with other employees, clients, vendors, and visitors. This position specifically requires long periods of sitting at a computer workstation. Working Conditions | Work Hours | Location: This position will take place primarily in an office setting. It is expected that employees, and specifically this position, regularly and consistently report to work on-site at Zoot's headquarters and work between 40-45 hours per week. This will include working during Zoot's “Core Hours” which are between 9am-4pm Mountain Time Monday-Friday. This position may require travel. Occasional nighttime and weekend work is required within the position. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job which may include helping others in the same or different departments, may be assigned by supervision. Duties, responsibilities and activities may change at any time with or without notice.

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back. **Meet the Team** Our Distinguished Engineer team drives architecture and technical direction for Splunk's $3.5B platform, ingesting petabytes of data for over 95% of the Fortune 100. As a tight-knit group of DEs reporting to the VP of Architecture, we operate autonomously while coordinating closely on practical, durable solutions that evolve the platform for future requirements. Each DE owns cross-organizational domains that shift fluidly as needs arise. Work alongside exceptionally smart engineers who value rigorous thinking and friendly collaboration-this is where the technical future gets defined! **Impact:** Architect and operationalize AI infrastructure as a core component of Cisco Data Fabric, enabling engineering teams to integrate AI capabilities across the world's largest, most diverse data sets. Design MLOps platforms that solve complex lifecycle challenges-managing embedding model migrations, version compatibility, and continuous model updates-while ensuring operational excellence through monitoring, governance, and serving at petabyte scale. Identify and drive new opportunities for leveraging AI across the stack, establishing consistent architectural patterns for agent prompts, tool integration, and model orchestration. Build data pipelines and operational frameworks that enable hundreds of engineers to confidently deploy both LLMs and traditional ML models into production. Success is measured by customer adoption and usage of AI-powered features, alongside operational metrics-model performance, inference latency, and deployment velocity-that directly impact customer value. **Minimum Qualifications:** + Bachelor's in Computer Science (or equivalent) with 15+ years of related experience; or Master's with 12+ years; or PhD with 8+ years or equivalent experience + Designed and deployed AI/ML infrastructure and features in production cloud environments + Experience with major AI services including OpenAI, Anthropic, HuggingFace, AWS Bedrock, Azure OpenAI Service, or similar platforms + Production experience with AWS, Azure, or GCP cloud platform + Led technical decisions and architectural direction across engineering organizations of 50+ engineers **Preferred Qualifications:** + Experience with LLM-specific infrastructure including agent frameworks, prompt management, and tool integration + Model serving at scale with experience in inference optimization and performance monitoring + Designed and deployed AI/ML infrastructure for on-premises environments + Experience with major ML frameworks (TensorFlow, PyTorch, etc.) and model formats + Proven track record mentoring and growing engineers, with strong collaboration skills **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** The starting salary range posted for this position is $267,600.00 to $339,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $273,200.00 - $442,600.00 Non-Metro New York state & Washington state: $267,600.00 - $390,300.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

**_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. **_Job Summary_** The job will be supporting mostly the WaveMark Supply Management & Workflow Solutions which is a SaaS solution enabling healthcare providers and manufacturers to effectively manage supplies with market-leading innovative technology. WaveMark leverages a portfolio of advanced hardware (e.g., RFID) and cloud-based software including an analytics platform providing full visibility and control of all supplies from low-cost commodities to high-cost devices and implants. Our global footprint and continuous innovation deliver the most cost effective and workflow efficient patient care possible. The IT Analyst plays a critical role in protecting the organization's digital assets by working cross-functionally to design, implement, monitor, and enforce security processes and procedures. This position collaborates with software and hardware engineering, compliance, and other business units to ensure robust security practices are integrated across applications and operations. The analyst is responsible for developing and implementing mitigation strategies and maintaining compliance with industry standards and regulations. **_Responsibilities:_** + Application Portfolio Management (APM): + Manage and maintain APM records (Wavemark, MarginAnalysis), ensuring data accuracy. + Track APM resiliency deadlines and update relevant systems (worksheets, ServiceNow). + Monitor Archer dashboards for upcoming deadlines and past-due remediations. + Facilitate status calls with stakeholders regarding application resiliency, exemptions, and remediation. + Collaborate with IT and business teams for APM record updates and reporting. + Application Security & Compliance: + Analyze security threats, vulnerabilities, and audit findings to prioritize remediation. + Collaborate with product management and development teams to plan and schedule security fixes that align with business objectives. + Support the integration of application logs into the SIEM and develop monitoring and alerting systems to detect potential application attacks and resiliency issues. + Develop and implement testing/validation processes for security system effectiveness. + Ensure adherence to enterprise security processes, business, regulatory, and legal requirements. + Assist in security incident response using SIEM and other detection platforms. + Review policies, procedures, system designs, and security controls against frameworks (e.g., NIST Cybersecurity Framework). + Support implementation and configuration of application security tools. + Monitor and ensure compliance with established application security standards. + Assist the Incident Response team with application security investigations. + Develop custom tools to help software teams embed security into their development processes when off-the-shelf solutions are unavailable. **_Qualifications_** + 2-4 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + Knowledge of SDLC and DevSecOps concepts such as CI/CD pipelines preferred + Experience with common application security controls including WAF preferred + Understanding of standard security control frameworks, including NIST Cybersecurity Framework (800-53) preferred + Strong analytic, troubleshooting skills; can problem solve, organize, and manage multiple tasks and projects in a health information system environment preferred + Able to stay objective and independent when completing assignments and consistently demonstrate the ability to hold information in confidence preferred + Ability to learn new software and hardware packages and adapt to changes in technology preferred. + Strong technical, process, and interpersonal skills to effectively analyze information systems, research and validate risks preferred. + Knowledge of common patterns for AuthN and AuthZ preferred + Experience in understanding SCA/SAST scan results and working with development teams to establish remediation plans preferred + Experience in creating dashboards in Splunk, Rapid7 or other equivalent tools to measure and guide application security work preferred + Experience with Veracode preferred + One or more Information Security Certifications preferred: CISSP, CISM, CCSP, CISA preferred **_What is expected of you and others at this level_** + Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes action to resolve + Applies judgment within defined parameters + Receives general guidance and may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $80,500 - $103,410 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 01/24/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

The IT support professional makes sure the company's computer software and hardware remains functional and accessible for all employees. Duties/Responsibilities: Resolving IT support requests from employees. Answering employee questions regarding computer systems. Gathering and analyzing data to diagnose problems with computer systems. Changing configurations, settings and permissions to fix computer issues. Generating sign ins for new hires during the onboarding process. Installing new software and hardware drivers and updating existing ones as needed. Updating employees on the status of their service requests. Logging all service requests and updating tickets as needed. Troubleshooting and resolving issues related to computers, printers, and other hardware devices. Troubleshooting a wide range of network and hardware issues including but not limited to HHR terminals. Windows OS support and configuration. Supporting PC and laptop hardware. Other duties as assigned. Required Skills/Abilities: High-level knowledge of commonly used software, hardware and applications. Strong oral communication skills to gather information from employees and explain complex technical concepts in simple language. Demonstrated written communication skills to create useful support logs. Analytical and problem-solving skills to troubleshoot and diagnose issues . Time management skills to provide updates and fixes within a promised time frame. Multitasking skills to assist multiple employees at once. Observational skills to recognize warning signs that indicate potential problems. Customer service skills to interact professionally and positively with employees and coworkers. Education and Experience: High School Diploma or equivalent, Associates degree in computer science preferred. Certification from Google, Microsoft, or Cisco. Comp TIA A+ Technical training in help desk support, support technician, or help desk technician. Knowledge of basic computer hardware, including PC, servers, switches, and routers. 1+ years related work experience. Salary starting at $20/hour to $23/hour DOE plus medical, dental, vision insurance and paid time off. Successful candidates must pass background check and drug screen.

The Digital Automation Intern will support the development, customization, and maintenance of Microsoft Power Apps and Power Automate workflows to enhance internal business processes. This role will assist in integrating Power Platform solutions with data sources such as SharePoint, Excel, and Dataverse, and may contribute to building dashboards and reports in Power BI. Working closely with business teams, the intern will help identify automation opportunities, propose technical solutions, and document processes. The ideal candidate is pursuing a degree in a technology-related field, has strong problem-solving and communication skills, and is eager to learn and apply workflow automation tools within Microsoft 365. This is a part-time, non-benefited internship position with flexible hours. Currently enrolled junior, senior, and graduate students are encouraged to apply. Key Responsibilities Develop and customize applications using Microsoft Power Apps to improve internal workflows. Automate business processes using Power Automate (flows, approvals, integrations). Assist in connecting Power Apps with data sources like SharePoint, Excel, and Dataverse. Support in building dashboards and reports using Power BI (if applicable). Collaborate with business teams to identify automation needs and propose technical solutions. Troubleshoot, test, and maintain existing Power Platform solutions. Document solutions and workflows. Preferred Qualifications Currently pursuing a degree in Information Technology, Computer Science, Business, Data Science, or a related field. Familiarity with Microsoft 365 tools (Excel, SharePoint, Power BI, Power Automate) is a plus. Strong problem-solving skills and logical thinking. Excellent communication skills and ability to work independently. Eagerness to learn and improve workflow automation. What We Offer: Industry-leading 401(k) retirement plan, including a 6% discretionary match Opportunities for professional development and career growth A collaborative and inclusive work environment Mentoring and opportunities for professional advancement Best-in-class safety culture This position will remain open until a qualified candidate has been selected. Trihydro is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or because of a protected Veteran status.