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  • Deskside Support

    Artech Information System 4.8company rating

    Information technology consultant job in Boise, ID

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Deskside Support Representative Distributed Client Services Location : Boise,ID Duration: 12 months with possible extension · skills Overview (list or overview): Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. · Need experience with iOS, HVDs and COU/Smart devices. · Must have good verbal and written skills, as well as ability to interact positively with clients. · Candidates should have valid driver's license and reliable transportation. Work is done at customer location. · Desktop support forwalk-up and scheduled appointments giving the client the premiere retail experience is imperative. Work shift? 1st Weekend coverage? No On call? No Travel required? Yes Additional Information For more information, Please contact Shubham ************ ***************************
    $39k-51k yearly est. Easy Apply 11h ago
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  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology consultant job in Meridian, ID

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $56k-74k yearly est. 19d ago
  • IT Operations - Systems Administrator (Networking & Security Focus)

    Bishs RV Inc.

    Information technology consultant job in Meridian, ID

    Job Description As an IT Operations System Administrator, you'll be a go-to resource for both people and systems. One day you might be troubleshooting a network issue at a dealership, the next you're implementing a new security solution or helping bring a newly acquired store online. This role is ideal for someone who: Can wear many hats Is comfortable jumping between projects and priorities Enjoys hands-on work across networking, cybersecurity, systems administration, and field support Thrives in a fast-moving environment where requirements aren't always perfect This position is based at our corporate headquarters in Meridian, ID, with 10-15% travel to support stores and acquisitions. Occasional scheduled Saturday work may be required during major initiatives or go-lives. What You'll Do Day-to-Day IT & Dealership Support Support day-to-day IT needs across dealerships and corporate offices, including desktops, laptops, printers, mobile devices, and peripherals Troubleshoot issues ranging from email and login problems to hardware and connectivity issues Onboard and offboard employees with the right equipment, access, and permissions Provide Tier 2/3 support and escalation assistance Networking & Infrastructure (Primary Focus) Support and improve network infrastructure across 28+ locations Work hands-on with firewalls, switches, routers, VPNs, and wireless networks Troubleshoot connectivity and performance issues in retail and office environments Assist with network design, standardization, and upgrades during store acquisitions Partner with ISPs and vendors on installs, outages, and service improvements Maintain documentation for network configurations and standards Cybersecurity (Implementation & Execution) Own the implementation and operation of cybersecurity tools and solutions Support and administer: Endpoint protection and EDR solutions Email security and phishing protection MFA and Conditional Access policies Security hardening and vulnerability remediation Participate in security incident response and follow-up remediation Help turn security initiatives into practical, deployable solutions Systems, Identity & Cloud Support Administer and support: Active Directory and Entra ID (Azure AD) Microsoft 365 (Exchange, Teams, SharePoint) Support identity lifecycle management and access controls Assist with device management and endpoint configuration (Intune or similar) Growth, Acquisitions & Hardware Provision, image, and deploy hardware for new and existing locations Support IT onboarding for acquired stores, including migrations and go-live support Help standardize hardware, configurations, and deployment processes Ensure backups and recovery processes are in place and tested Continuous Improvement Help evaluate tools, technologies, and vendors Look for opportunities to streamline systems, automate routine tasks, and improve reliability Document processes and share knowledge with the IT Ops team Collaborate closely with other IT and business partners What We're Looking For Required 3-6+ years of experience in IT support, IT operations, or systems administration Strong hands-on networking experience (DNS, DHCP, firewalls, VPNs, Wi-Fi) Solid understanding of cybersecurity best practices and real-world implementation Experience with Microsoft 365 and Windows environments Experience with Active Directory and Entra ID Comfortable supporting multiple locations and jumping between priorities Strong troubleshooting and communication skills Willingness to travel 10-15% and work occasional scheduled Saturdays Nice to Have Experience supporting retail, dealership, or multi-location environments Experience with acquisitions or large-scale rollouts Familiarity with Intune or endpoint management platforms Scripting or automation experience (PowerShell a plus) Certifications such as CompTIA Network+, Security+, CCNA, or Microsoft Why Bish's RV High-impact role on a small, trusted IT Operations team Broad exposure across networking, security, systems, and field operations Opportunity to grow deeper into infrastructure or cybersecurity ownership Fast-moving environment where your work directly supports stores and customers Family-owned culture with a strong focus on teamwork and accountability Ability to pass a background check and drug test Demonstrate behaviors consistent with the Company's Vision, Mission, and Value in all interactions with customers and co-workers Who we are: Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled. We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results. Perks: Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 401K matching Employee discounts Company-paid life insurance Gym membership reimbursement Opportunities for advancement RV Borrowing Program Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.
    $69k-93k yearly est. 9d ago
  • IT Operations - Systems Administrator (Networking & Security Focus)

    Bish's RV

    Information technology consultant job in Meridian, ID

    As an IT Operations System Administrator, you'll be a go-to resource for both people and systems. One day you might be troubleshooting a network issue at a dealership, the next you're implementing a new security solution or helping bring a newly acquired store online. This role is ideal for someone who: Can wear many hats Is comfortable jumping between projects and priorities Enjoys hands-on work across networking, cybersecurity, systems administration, and field support Thrives in a fast-moving environment where requirements aren't always perfect This position is based at our corporate headquarters in Meridian, ID, with 10-15% travel to support stores and acquisitions. Occasional scheduled Saturday work may be required during major initiatives or go-lives. What You'll Do Day-to-Day IT & Dealership Support Support day-to-day IT needs across dealerships and corporate offices, including desktops, laptops, printers, mobile devices, and peripherals Troubleshoot issues ranging from email and login problems to hardware and connectivity issues Onboard and offboard employees with the right equipment, access, and permissions Provide Tier 2/3 support and escalation assistance Networking & Infrastructure (Primary Focus) Support and improve network infrastructure across 28+ locations Work hands-on with firewalls, switches, routers, VPNs, and wireless networks Troubleshoot connectivity and performance issues in retail and office environments Assist with network design, standardization, and upgrades during store acquisitions Partner with ISPs and vendors on installs, outages, and service improvements Maintain documentation for network configurations and standards Cybersecurity (Implementation & Execution) Own the implementation and operation of cybersecurity tools and solutions Support and administer: Endpoint protection and EDR solutions Email security and phishing protection MFA and Conditional Access policies Security hardening and vulnerability remediation Participate in security incident response and follow-up remediation Help turn security initiatives into practical, deployable solutions Systems, Identity & Cloud Support Administer and support: Active Directory and Entra ID (Azure AD) Microsoft 365 (Exchange, Teams, SharePoint) Support identity lifecycle management and access controls Assist with device management and endpoint configuration (Intune or similar) Growth, Acquisitions & Hardware Provision, image, and deploy hardware for new and existing locations Support IT onboarding for acquired stores, including migrations and go-live support Help standardize hardware, configurations, and deployment processes Ensure backups and recovery processes are in place and tested Continuous Improvement Help evaluate tools, technologies, and vendors Look for opportunities to streamline systems, automate routine tasks, and improve reliability Document processes and share knowledge with the IT Ops team Collaborate closely with other IT and business partners What We're Looking For Required 3-6+ years of experience in IT support, IT operations, or systems administration Strong hands-on networking experience (DNS, DHCP, firewalls, VPNs, Wi-Fi) Solid understanding of cybersecurity best practices and real-world implementation Experience with Microsoft 365 and Windows environments Experience with Active Directory and Entra ID Comfortable supporting multiple locations and jumping between priorities Strong troubleshooting and communication skills Willingness to travel 10-15% and work occasional scheduled Saturdays Nice to Have Experience supporting retail, dealership, or multi-location environments Experience with acquisitions or large-scale rollouts Familiarity with Intune or endpoint management platforms Scripting or automation experience (PowerShell a plus) Certifications such as CompTIA Network+, Security+, CCNA, or Microsoft Why Bish's RV High-impact role on a small, trusted IT Operations team Broad exposure across networking, security, systems, and field operations Opportunity to grow deeper into infrastructure or cybersecurity ownership Fast-moving environment where your work directly supports stores and customers Family-owned culture with a strong focus on teamwork and accountability Ability to pass a background check and drug test Demonstrate behaviors consistent with the Company's Vision, Mission, and Value in all interactions with customers and co-workers Who we are: Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled. We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results. Perks: Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 401K matching Employee discounts Company-paid life insurance Gym membership reimbursement Opportunities for advancement RV Borrowing Program Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.
    $69k-93k yearly est. 37d ago
  • Controls and IT Support Technician

    B and D Foods

    Information technology consultant job in Boise, ID

    Job Description General Responsibilities: The Support Technician provides first-line technical assistance to end users, ensuring timely resolution of basic hardware, software, and network issues. This role serves as the initial point of contact for support requests and is responsible for troubleshooting, documenting, and escalating issues as appropriate. Specific Responsibilities: Serve as the first point of contact for IT and controls support Perform routine and emergency maintenance on electronic equipment Perform periodic inspections, testing, adjustments, calibrations and servicing activities necessary to assure the proper operation of process instrumentation and control systems in the plant operations and wastewater treatment process Diagnose and resolve basic hardware, software, and connectivity issues Provide support for desktops, laptops, mobile devices, printers, and peripherals Monitor control equipment for proper operation, performance and safety Assist users with operating systems, Microsoft 365 applications, and basic business software Perform user account setup, password resets, and access management Support onboarding and offboarding of employees (equipment setup, access provisioning) Maintain inventory of IT and controls equipment and assist with asset tracking Run conduit and network cabling Follow IT policies, security standards, and best practices Required Qualifications High school diploma or equivalent (associate's degree in IT or related field preferred) 0-2 years of experience in an IT support or help desk role Basic understanding of Windows and/or mac OS operating systems Familiarity with common office applications (Microsoft 365, email, browsers) Fundamental knowledge of networking concepts (Wi-Fi, LAN, VPN) Strong customer service and communication skills Preferred Qualifications CompTIA A+ or similar entry-level IT certification Exposure to Active Directory, Azure AD, or similar identity management tools Basic understanding of cybersecurity best practices Work Environment Onsite support Full or part time available May require occasional after hours/weekend support Benefits BandD Foods offers a competitive salary and comprehensive benefits package including, 401K savings plan, Health and Dental coverage, optional FSA. BandD Foods is an Equal Opportunity Employer and we seek to create an inclusive workplace that embraces diverse backgrounds, life experiences and perspectives. About BandD Foods Founded in 1972 in Boise, Idaho to serve the needs of a successful regional restaurant chain, our claim to fame was 'finger steaks." These were portioned steak pieces that were battered and deep-fried to crunchy, juicy perfection. It was a great way to get started, as finger steaks remain an Idaho staple that we produce and sell through food-service distributors throughout the Northwest. Over the years we've expanded our product line to include a variety of other fully cooked frozen meats, and we now work with beef, chicken, and pork. Much of our product line consists of battered products and we make the best tempura on the market, but we produce a variety of non-battered products as well. Our diverse employees are our foundation, so taking care of them is very important. We offer competitive compensation, comprehensive benefits, a supportive environment, and, of course, free food! Job Posted by ApplicantPro
    $31k-51k yearly est. 5d ago
  • On-Call IT Field Technician - Boise City, ID - Hiring NOW

    Geeks On Site 3.1company rating

    Information technology consultant job in Boise, ID

    Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support
    $29k-39k yearly est. 27d ago
  • Connectivity Systems Engineer

    Meta 4.8company rating

    Information technology consultant job in Boise, ID

    Meta is seeking a Connectivity Systems Engineer to join our DEC Design Engineering team. Our Data Centers are the foundation upon which our rapidly growing infrastructure efficiently operates and our innovative services are delivered. This role is responsible for the design of inside and outside plant structured cabling and infrastructure for our data center installations - including new builds, retrofits, special projects, and technology modifications. Connectivity Systems Engineers must demonstrate experience developing designs as well providing effective oversight of outsourced design work. In addition to assuring timely delivery of designs that meet (or exceed) project requirements, Connectivity Systems Engineers are expected to drive best practices and establish tools, processes, and standards consistent with large-scale data center deployments. Full design lifecycle engagement is required - with lessons learned from field deployments rolled into future programmatic designs. The Connectivity System Engineer will be expected to collaborate effectively with internal and external stakeholders - assuring all structured cabling design requirements are met in design execution. **Required Skills:** Connectivity Systems Engineer Responsibilities: 1. Drive designated program initiatives end-to-end - from requirements gathering, to design development, cross-functional validation, and rollout 2. For special programs, drive global project execution in addition to program development 3. Actively seek and promote best design practices, processes, and improvements to establish program designs conducive to large-scale builds 4. Actively incorporate lessons learned from previous builds and design generations 5. Fluent interfacing with network transport and network architecture requirements 6. Manage the design execution of complete and correct construction documents, schematic diagrams, pathways, rack systems, rack elevations, cable matrices, and bills of materials, as needed for all OSP, ISP, and Network structured cabling and infrastructure elements 7. Assist with request for proposal (RFP) process & bid documentation coordination for both design and construction contracts as required 8. Streamline deployment of project deliverables on short timelines 9. Validate and proof project deliverables and executable design documentation at each design milestone 10. Engage in the construction administration phase for design-driven elements that require technical depth that cannot be resolved directly by the Design Consultant or Geo Engineer - such as change coordination and request for information (RFI) responses 11. Partner with internal and external teams to drive programmatically approved changes across applicable projects 12. Manage and maintain documents reflecting project completion deliverables (i.e. as-built documentation), updating as required 13. Collaborate with internal stakeholders to deliver project designs meeting capacity and network requirements as well as rollout timelines 14. Drive scalable structured cabling solutions throughout Meta owned or operated data center spaces and support facilities 15. Serve as a Technical SME for programs and projects that one leads 16. Provide regular project status updates and support DEC Design Engineering and corporate dashboards that capture delivery, cost, quality, and other established metrics 17. Participate in various team syncs to drive alignment, visibility, and consistency in program and project execution 18. Identify and respond to risks and high-priority issues timely and effectively 19. Travel as required (~10-20%) to review projects and coordinate with onsite personnel and contractors at project locations **Minimum Qualifications:** Minimum Qualifications: 20. Bachelor of Science degree in engineering or equivalent practical experience 21. 10+ years of experience delivering engineering results 22. Demonstrated expertise in physical infrastructure design including structured cabling and fiber-optic cabling 23. Proven leadership experience such as leading large projects, leading teams, coordinating with a wide variety and number of stakeholders 24. Comprehensive knowledge of and experience with fiber optic components, cabling, interconnect products, technologies, and standards 25. Effective prioritization skills to continuously analyze workload and qualify priorities based on impact and effort, often involving shifting deadlines and quick turnaround 26. Workflow efficiency and automation - demonstrated experience in improving/developing processes to drive efficiency, automating wherever possible 27. Construction experience such as site walks, punch lists, field coordination, RFIs, clash detection, lessons learned feedback loops, etc 28. Mission critical engineering project experience 29. Detail oriented, experience providing solutions to complex problems, and proven experience with effectively manage deadlines 30. Demonstrated experience effectively engaging with many stakeholders (internal and external) to extract, analyze, and qualify requirements to drive solutions from inception to completion 31. Experience with construction management applications (e.g. e-Builder, Unifier, BIM360, Procore) **Preferred Qualifications:** Preferred Qualifications: 32. Network design experience 33. BICSI accreditation - RCDD / DCDC certification 34. Network/Transport Certification (CCNA or equivalent) 35. PMP accreditation or similar 36. Experience with tooling & automation development (i.e. computer programming/scripting, database integration, dashboards, APIs) 37. Working knowledge of 40/100/400G Ethernet and CWDM, DWDM and optical transport network technologies 38. Experience with fiber topology evolution to achieve resiliency and latency requirements 39. Experience leading & mentoring an in-house BIM team, providing technical direction and ensuring high-quality deliverables for data center connectivity projects 40. Experience developing, maintaining, & automating BIM models and workflows using Revit, ACC, AutoCAD, and Dynamo, and guiding custom tool/script development (Python, C#) 41. Experience with establishing and enforcing BIM standards and libraries, ensuring consistency and efficiency across large-scale builds and retrofits 42. Experience collaborating cross-functionally with network engineering, systems engineers, and external partners to align BIM deliverables with network architecture and project requirements 43. Management experience with design execution and quality control for construction documents, schematic diagrams, rack systems, cable matrices, and bills of materials for OSP/ISP/network cabling 44. Demonstrated knowledge of current BIM and data center design trends to better advocate for innovative solutions, and support project evaluation and dashboard reporting **Public Compensation:** $150,000/year to $209,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.
    $150k-209k yearly 17d ago
  • IT Support Specialist - Level 3

    Microtech Systems, Inc. 4.0company rating

    Information technology consultant job in Boise, ID

    Job Description MicroTech Systems is looking for an IT Support Specialist Level 3 to join our team in our Boise, Idaho office. This person will be performing complex network architecture / design, performing Windows Server deployments / migrations / decommissions, network infrastructure deployments / migrations / decommissions, client application deployments / migrations, email deployments / migrations, and other related IT support tasks associated with supporting client systems and networks. . The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience. He/she will use their interpersonal skills to communicate with clients and provide IT support via specified client IT projects. Requirements: Minimum of an Associate's degree in Applied Science (Computer / Network) (or the equivalent) is preferred MSP Experience preferred Four years of related technical support experience - including but not limited to: Advanced Network Design / architecture Expert infrastructure installation / configuration / troubleshooting Internet, Firewall, Switch and Wi-Fi VLAN installation / configuration / administration / troubleshooting Expert Microsoft server and Microsoft server application migrations Expert Hypervisor installation / configuration / administration / troubleshooting Expert SAN installation / configuration / administration / troubleshooting Expert O365 migrations / administration / troubleshooting Expert Scripting & PowerShell proficiency Technically savvy with strong time management skills Experience troubleshooting issues and achieving solutions The ability to explain to a non-technical person in a way they will understand Maintain a high degree of professionalism Maintain superior client relations About MicroTech Systems: MicroTech Systems is a professional Managed Service Provider (MSP) dedicated to helping people feel secure so that we can all grow together! Our employees enjoy a work culture that promotes our core values first and foremost: Integrity First, Build Trust, Own It, Never Give Up, and Customer Service Above All Else. We are looking for high energy individuals who are motivated and interested in making a long-term commitment to excellence. MicroTech Systems offers a competitive benefits package to employees, including; health care, paid time off and holiday time, 401k matching and professional development. Powered by JazzHR yNqFo01ZIk
    $77k-104k yearly est. 4d ago
  • IT Team Lead

    Clearwater Analytics, Ltd.

    Information technology consultant job in Boise, ID

    We are seeking a motivated and experienced IT Helpdesk Team Lead to oversee our helpdesk team and ensure that our IT support services meet the needs of the organization. The ideal candidate will have strong technical knowledge, as well as leadership skills and a passion for delivering outstanding customer service. You will be responsible for leading a team of help desk technicians in the US region, managing support requests, and driving continual improvement in IT service delivery. Key Responsibilities: Team Leadership: Lead, mentor, and develop a team of helpdesk technicians to enhance their skills and performance. Foster a positive team environment that encourages collaboration, creativity, and excellence in service delivery. Support Management: Oversee the day-to-day operations of the IT helpdesk in the US region, ensuring timely and effective resolution of support requests. Monitor ticketing systems to track and report on the status of support requests and escalate issues as necessary. Customer Service: Ensure high levels of customer satisfaction by establishing and maintaining positive relationships with end-users. Address escalated customer complaints and issues while providing effective solutions. Performance Monitoring: Develop and track key performance indicators (KPIs) such as SLA for the helpdesk team to assess team performance and identify areas of improvement. Conduct regular performance reviews, provide constructive feedback, and support professional development initiatives. Process Improvement: Analyze helpdesk processes and workflows to identify and implement improvements for efficiency and effectiveness. Document standard operating procedures and maintain knowledge base articles for common issues and resolutions. Training and Development: Provide ongoing training and support for the helpdesk team to keep them updated on new technologies, tools, and best practices. Assist in onboarding new team members. Collaboration: Work closely with other IT teams (network, systems, security) to coordinate support efforts and escalate complex issues. Support IT projects and initiatives by providing assistance and resources as needed. Qualifications: Bachelor's degree in information technology, Computer Science, or a related field, or equivalent work experience. Minimum of 7 years of experience in IT support or helpdesk roles, with at least 3 years in a leadership position. Strong understanding of IT service management principles and ITIL frameworks. Proficiency in support tools like ticketing systems, Azure Entra, Active Directory, mobile device management, office 365 admin portal, and scripting. Experience with Atlassian tools, specifically Jira for workflow management, vendor management and Microsoft licensing. Excellent problem-solving skills and the ability to think critically under pressure. Exceptional communication and interpersonal skills, with a focus on customer service. Ability to manage multiple priorities and adapt to changing environments.
    $83k-115k yearly est. Auto-Apply 60d+ ago
  • Information Technology Specialist (INFOSEC)

    Department of The Air Force

    Information technology consultant job in Mountain Home Air Force Base, ID

    Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Summary Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Overview Help Accepting applications Open & closing dates 12/22/2025 to 12/21/2026 Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14 Locations Few vacancies in the following locations: Eielson AFB, AK Elmendorf AFB, AK Little Rock AFB, AR Davis Monthan AFB, AZ Show morefewer locations (65) Luke AFB, AZ Beale AFB, CA Edwards AFB, CA Los Angeles, CA March AFB, CA Travis AFB, CA Vandenberg AFB, CA Cheyenne Mountain AFB, CO Colorado Springs, CO Peterson AFB, CO Dover AFB, DE Cape Canaveral, FL Cape Canaveral AFS, FL Eglin AFB, FL Homestead AFB, FL Hurlburt Field, FL Patrick AFB, FL Tyndall AFB, FL Dobbins AFB, GA Moody AFB, GA Robins AFB, GA Camp H.M. Smith Marine Corp Base, HI Hickam AFB, HI Mountain Home AFB, ID Scott AFB, IL Barksdale AFB, LA Hanscom AFB, MA Andrews AFB, MD Linthicum Heights, MD Selfridge ANG Base, MI Whiteman AFB, MO Columbus AFB, MS Minot AFB, ND Offutt AFB, NE New Boston, NH McGuire AFB, NJ Cannon AFB, NM Kirtland AFB, NM Nellis AFB, NV Niagara Falls, NY Wright-Patterson AFB, OH Youngstown, OH Youngstown, OH Norman, OK Tinker AFB, OK Charleston, SC Shaw AFB, SC Arnold AFB, TN Dyess AFB, TX Fort Sam Houston, TX Goodfellow AFB, TX Kelly AFB, TX Lackland AFB, TX Laughlin AFB, TX Randolph AFB, TX Hill AFB, UT Alexandria, VA Arlington, VA Dahlgren, VA Fort Eustis, VA Langley AFB, VA Pentagon, Arlington, VA Fairchild AFB, WA McChord AFB, WA Warren AFB, WY Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive Promotion potential 14 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No Announcement number AFPCDHA-12857027-GS2210 Control number 852981200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This public notice is to gather applications that may or may not result in a referral or selection. Duties Help * Duties and responsibilities vary and may increase according to grade level * Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program. * Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes. * Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP). * Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings. * Administer the COMPUSEC Program and protect Information Technology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data. Requirements Help Conditions of employment * Please read this Public Notice in its entirety prior to submitting your application for consideration. * U.S. Citizenship is required * Males must be registered for Selective Service, see *********** * Total salary varies depending on location of position * If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: ***************************************** * Recruitment incentives may be authorized * Position may be subject to random drug testing * Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays * Shift work and emergency overtime may be required * Employee must maintain current certifications * A security clearance may be required * Disclosure of Political Appointments * Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount. Qualifications In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Information Technology (IT) Management Series, 2210 (Alternative A). BASIC REQUIREMENTS: Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree OR For grade levels 9 through 14, your resume must reflect information technology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below. For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project. For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment. For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used. For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements. For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance. Click on the following link to view occupational requirements for this position: ************************************************************************************************************************************************************************************ KNOWLEDGE, SKILLS AND ABILITIES (KSAs): 1. Knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities. 2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications. 3. Knowledge of system requirements and techniques for planning current and future system architecture requirements. 4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information For Direct Hire (DHA) Positions: This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application. Interagency Career Transition Assistance Program (ICTAP): For information on
    $52.7k-139.7k yearly 32d ago
  • IT Financial Analyst

    Cayuse Holdings

    Information technology consultant job in Boise, ID

    **JOB TITLE:** IT Financial Analyst **CAYUSE COMPANY:** Cayuse Commercial Services, LLC **SALARY:** $28.00-$35.00/hr **EMPLOYEE TYPE:** Full-Time Hourly Non-Exempt **The Work** The IT Financial Analyst will provide day-to-day support for invoice review and approval processing. The role will also assist IT managers with other financial tasks as assigned. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** **Key Responsibilities** + Monitor vendor invoice mailbox + Review vendor invoices + Match against contract or purchase order + Verify invoice for payment or return to vendor + Record invoice in general ledger + Notify Accounts Payable for vendor payment + Work with IT managers on other financial tasks as assigned + Respond to assigned tasks in accordance with predefined guidelines. + Other duties as assigned. **Qualifications** **Qualifications - Here's What You Need** + High school diploma or equivalent required + Two (2) to five (5) years of experience working in a finance position with focus on billing, invoicing, vendor management. + Preference with experience supporting an IT organization + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Microsoft Office experience (Work, Excel) + Experience with JD Edwards preferred + Financial billing, accounts payable experience + General accounting + Excellent communication skills + Experience working with suppliers and third-party vendors + Ability to quickly analyze a situation and react appropriately and effectively + Effective prioritization skills + Self-starter + Financial analysis credibility and independent judgment + Able to contribute to IT financial planning and operations **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to:** **Program Manager** **Working Conditions** + Professional remote office environment. + Must reside in Central or Eastern Time Zone. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $28.00 - USD $35.00 /Hr. Submit a Referral (********************************************************************************************************************************* **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103881_ **Category** _Accounting/Finance_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _Yes_ **Clearance Required** _None_
    $28-35 hourly 14d ago
  • Systems Support Technician 2

    Northwest Nazarene University 3.4company rating

    Information technology consultant job in Nampa, ID

    The Information Technology Services (ITS) department at NNU is seeking someone to provide legendary user support and customer service. The Systems Support Technician 2 leverages technology to serve NNU's students and employees. This position elevates the computing environment through the analysis and implementation of policies and patches. The Systems Support Technician 2 works closely with a team of staff to provide support. This position is a full-time, non-exempt position and will report to the IT Operations Manager. Essential Functions * Prioritizes, coordinates, delegates, and completes user support requests and trouble tickets. * Serves as a point of escalation for System Support Technician 1 and help desk. * Performs user account management and configuration. * Acts as liaison with departments to ascertain needs and recommended solutions. * Assists in scheduling and management of Student Technical Assistants * Develops and enhances campus computer images and processes for supported hardware. * Designs and implements workstation configurations and software settings. * Performs deployment and upgrade of workstation hardware and software as required. * Implements and automates new and existing software packages. * Manages and enforces system update policies (mac OS, iOS, Windows). * Assists in the development and implementation of IT policies, procedures, and best practices. * Builds, installs, and upgrades tools for campus computer labs. * Maintains asset management and assists with lifecycle procurement and disposal. * Troubleshoots with contracted team for installations and repairs. * Performs data cleanup and analysis for ITS systems. * Performs other duties as assigned. Requirements Minimum Qualifications * Associate's degree (in Information Technology) or equivalent combination of education, technical certifications, and experience in the following: * Three (3) years or more experience in Tier 2 help desk support. * Apple DEP, School/Business Manager, JAMF. * Microsoft 365 (Teams, SharePoint, Office), Microsoft Admin Center, Entra, and Active Directory. * Configuration Manager, PDQ Deploy/Inventory. * Print Server and Printer Networking * Enterprise Resource Planning and Student Information Systems. * Intermediate knowledge of networking environments and principles. * Basic scripting knowledge and skills. * Experience with Change Management Processes. * Strong written and verbal communication skills. * Intermediate knowledge of Audio Visual and Classroom Presentation systems. * Ability to lift up to 50 pounds with or without reasonable accommodation. Preferred Qualifications * Bachelor's Degree (in Information Technology) or equivalent education. * 4 - 5 years of relevant experience. * Relevant experience with the culture of higher education. Compensation Salary will be determined by the educational background and experience. Personnel receive a generous benefits package including health, vision and dental insurance for employee and family, life and disability insurance, flexible & health spending plan, tuition benefits, annual & sick leave, opportunities for professional development, and a retirement program. Application Process To be considered for this position, a complete application packet must be received.? Complete application packet will include the following: * Letter of interest * Application form * Resume * Statement of Faith * Two professional reference letters * Letter of reference from pastor or elder Northwest Nazarene University is an Equal Opportunity employer. As an educational institution operating under the auspices of the Church of the Nazarene, Northwest Nazarene University is permitted, and reserves the right, to prefer employees on the basis of religion. (Title VII, Sections 702-703, United States Civil Rights Act of 1964 as amended).
    $33k-39k yearly est. 38d ago
  • Technical Support Engineer

    Gehc

    Information technology consultant job in Boise, ID

    SummaryThe Technical Support Engineer II (TSE II) drives customer satisfaction through Service Excellence by providing advanced technical support and counsel to remote and onsite Engineers, Clinical Applications Technicians (CATs), TSE I's, and Customers experiencing system performance issues. As the senior technical resource for service-related escalations for GEHC Software and customer hardware, this role leads incident management and customer escalations, delivers expert troubleshooting, and champions quality, productivity, and knowledge-management initiatives.Job Description Key Responsibilities Advanced Technical Support & Incident Management Provide remote advanced technical support for GEHC Software and customer hardware, including coaching customers and field teams on contributing factors (e.g., AV, network, Citrix, Microsoft). Lead customer escalation meetings; define logical engagement plans and drive timely resolution using appropriate escalation processes. Apply expert diagnostic methods and remote tools to reduce case resolution cycle time and improve remote TTR (time to repair). Escalations, Quality & Productivity Serve as the senior technical resource for service-related escalations; coordinate corrective action plans with customer and team leadership. Champion productivity programs and act as a change agent in product serviceability, reliability, quality trend analysis, and new product introduction support. Identify, lead, and implement process and troubleshooting improvements; manage/support business process enhancements that increase competitiveness and growth. Knowledge Management & Tools Develop, approve, and publish Knowledge Base (KM) content to expand the technical solutions available to Field Engineers and TSEs. Contribute ideas and participate in workouts and small projects to improve productivity tools and service readiness. Maintain up-to-date knowledge of GEHC Software products, service expertise, and diagnostic tools to sustain “expert” advisory status. Cross-Functional Collaboration & New Product Support Partner with Modality/Service Engineering, Product Engineering, and onsite engineers to drive product quality, serviceability, and formal escalation resolution. Provide valuable input to new product development and service readiness, including service diagnostic tools, feature enhancements, and product quality. Training & Mentorship Coach and train TSE I's, onsite engineers, and peers to ensure technical and customer skills meet business needs; frequently serve as SME for GEHC Software training. Lead or co-lead project teams in serviceability/reliability improvements, quality trend analysis, productivity program execution, and new product introduction support. Documentation & Workflow Provide timely, complete documentation that meets all process and quality requirements (e.g., CRM case notes, troubleshooting records). Maintain case workflow and manage backlogs to provide customer-centric support and expedited resolution times. Customer-Centric Support Provide 24x7x365 support in a fast-paced environment to ensure customer satisfaction and timely resolution of issues. Willingness to: Submit to a background investigation, including verification of past employment, criminal history, and educational background. Take a drug test. Be legally authorized to work in the United States without restriction. Work overtime, on-call, weekends, and holidays as required. Complete vendor credentialing as required. Qualifications Minimum: 5 year as TSE I or TSE I requires a minimum of 5 years engineering experience as FE II and/or FE III, or equivalent external experience. Proven expertise in repair and maintenance of GEHC Software and customer hardware. Demonstrated capability in incident management, customer escalation leadership, and logical engagement planning. Technical Skills Advanced proficiency with remote diagnostic and troubleshooting tools (e.g., Common Service Desktop, CRM, and other remote support platforms). Strong working knowledge of: Networking concepts and protocols AWS Citrix, Microsoft ecosystems Linux/OS, VM/virtualization, Kubernetes, Cloud, Alerting/Monitoring HL7 and legacy product integrations (as applicable) Core Competencies Expert troubleshooting and analytical skills; able to resolve complex, ambiguous technical issues. Strong, friendly, and competent communication and facilitation skills with customers and cross-functional teams. Leadership in change management, quality improvement, and productivity initiatives. Customer-obsessed mindset with a track record of reducing cycle times and improving TTR. Strong ability to manage both scheduled and ad-hoc competing priorities Strong ability to pivot and manage multiple concurrent situations Proven ability to self-direct and maintain high productivity while adhering to group standards Work Conditions Remote support position from employee's home office with an adequate work environment for professional customer interactions. Participation in on-call rotations to facilitate 24x7x365 customer support. Fast paced professional environment as part of customer focused critical care support center. Optional Education: Bachelor's degree in IT engineering or related field preferred. Certifications: Networking, cloud, or vendor-specific certifications. #LI-PA1 #LI-Remote We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $108,000.00-$162,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No
    $108k-162k yearly Auto-Apply 7d ago
  • Distinguished Engineer - Spark Infrastructure Architecture

    Cisco 4.8company rating

    Information technology consultant job in Boise, ID

    Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back. **Meet the Team:** Our Distinguished Engineer team drives architecture and technical direction for Splunk's $3.5B platform, ingesting petabytes of data for over 95% of the Fortune 100. As a tight-knit group of DEs reporting to the VP of Architecture, we operate autonomously while coordinating closely on practical, durable solutions that evolve the platform for future requirements. Each DE owns cross-organizational domains that shift fluidly as needs arise. Work alongside exceptionally smart engineers who value rigorous thinking and friendly collaboration-this is where the technical future gets defined! **Impact:** Architect and operationalize Spark at scale as a core component of Cisco Data Fabric, enabling customers to access and analyze exponentially more data across diverse organizational sources. Build resilient, always-on infrastructure with automatic retry logic, fault tolerance, and seamless integration across myriad data sources and formats including Parquet, Iceberg, and modern table formats. Design the operational backbone-monitoring, observability, error handling, and horizontal scalability-that enables hundreds of engineers to build features confidently on solid foundations. Establish architectural patterns and support mechanisms that ensure high availability while maintaining performance at petabyte scale. Success is measured by customer adoption of data fabric capabilities and operational reliability metrics-uptime, ingestion performance, and incident reduction-that directly impact customer value. **Minimum Qualifications:** + Bachelor's in Computer Science (or equivalent) with 15+ years of related experience; or Master's with 12+ years; or PhD with 8+ years or equivalent experience + Designed and deployed production Spark deployments at scale in cloud environments + Experience with modern data formats including Parquet, Iceberg, and related table/columnar formats + Production experience with AWS cloud platform + Led technical decisions and architectural direction across engineering organizations of 50+ engineers **Preferred Qualifications:** + Production experience with Azure and/or GCP cloud platforms + Experience integrating with diverse data platforms such as Snowflake, Pinot, Databricks, Trino, or similar systems + Extensive Kubernetes experience in production environments + Proven track record mentoring and growing engineers, with strong collaboration skills across sponsors, design, product management, and engineering teams **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** The starting salary range posted for this position is $267,600.00 to $339,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $273,200.00 - $442,600.00 Non-Metro New York state & Washington state: $267,600.00 - $390,300.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
    $98k-123k yearly est. 60d+ ago
  • Engineer, Software & Information Platform

    Cardinal Health 4.4company rating

    Information technology consultant job in Boise, ID

    **What Software & Information Platforms contributes to Cardinal Health** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other Information Technology function teams to identify enhancements for platforms and long-term capabilities. This position will support designing, building, and operationalizing large-scale enterprise Business Intelligence platforms and applications using at least two or more technologies like SAP Business Objects, Tableau and Alteryx in both Windows and Linux OS. **What is expected of you and others at this level** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Responsibilities:** + Design, implement, and support BI platform administration including infrastructure builds, upgrades, performance testing, and ensuring high availability across cloud and on‑premises environments. + Administer and maintain BI platforms (e.g., SAP BusinessObjects, Tableau, Alteryx, Looker, SAS), with demonstrated expertise in at least two technologies. + Provide infrastructure and platform sizing for projects, including hardware, software, and cloud resource planning. + Manage multi‑tier BI environments: configure servers, groups, projects, workbooks, data sources, and secure connections. + Monitor, tune, and optimize performance using both native BI tools and cloud monitoring solutions to ensure scalability and reliability. + Ensure compliance and security standards are met or exceeded, supporting internal controls and external audits. + Collaborate with cross‑functional teams and external partners to deliver solutions, track project progress, and communicate risks and impacts to leadership. + Drive innovation and best practices by conducting proof‑of‑concepts, developing automation frameworks, and standardizing naming conventions, scripts, and coding practices. **Qualifications:** + Bachelor's degree preferred or equivalent work experience preferred + 4-8 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + 3+ years of architecture and engineering experience in Data Analytics/Reporting and Data Visualization tools preferred. + 2+ years of hands-on GCP experience in products like Compute Engine, IAM and APIs + Hands-on experience in architecting and designing Business Intelligence platforms in GCP/AWS cloud + Hands-on experience with Business Intelligence technologies like SAP Business Objects and Tableau + Advanced experience in writing complex SQL queries, stored procedures, etc + Experience in connecting analytic applications to GCP data stores such as BigQuery. + Programming languages Python, Java, and frameworks- Spring Boot, Spring MVC, REST API development expertise is a plus + Preferred to have prior experience in Collibra and Atscale. + Experience with CI/CD pipelines such as Concourse, Jenkins is a plus + Google Cloud Platform or any BI tool administration certification is a plus **Anticipated salary range:** $94,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $94.9k-135.6k yearly 39d ago
  • Senior Principal Information System Architect

    UKG 4.6company rating

    Information technology consultant job in Boise, ID

    **Why UKG** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the Role** We are seeking a strategic and visionary Enterprise Architect-Data to join our Enterprise Architecture team, reporting to the VP of Enterprise Architecture. This role is a critical partner to our Business and Application architects, responsible for defining and executing the enterprise-wide data strategy, particularly in the context of a dynamic, M&A-driven environment. The successful candidate will design a scalable, secure, and resilient data ecosystem that transforms data into a trusted enterprise asset. You will be responsible for aligning the company's data architecture with its overall business strategy, ensuring that data is leveraged effectively to drive analytics, insights, and power AI-driven outcomes. **Responsibilities** - Lead the architectural design and strategy to ensure all enterprise data is treated as a unified asset. This involves creating a seamless consolidation and rationalization strategy that applies to all major data-centric initiatives, whether they are driven by M&A or by the development of new internal applications and services. - Partner with application development teams to provide data-centric design insights into core business applications, ensuring the data layers are designed for scalability, quality, and analytical use from the outset. - Analyze and document the current-state data landscape, including data sources, lineage, storage, and consumption patterns to identify gaps, redundancies, and modernization opportunities. - Develop and maintain the enterprise data architecture, including conceptual, logical, and physical data models, data flow diagrams, and integration patterns in alignment with industry standards. - Collaborate with business leaders, data scientists, and engineering teams to define strategic goals and translate them into data, analytics, and AI requirements. - Design and govern the target-state enterprise data architecture, incorporating modern patterns such as Medallion Architecture and principles of Data Mesh. This includes standards for the data warehouse, data lake, streaming platforms, master data management (MDM), and the platforms and patterns that support our AI/ML initiatives. - Develop and govern the enterprise API strategy for data, defining standards for REST APIs and managing data access for internal and external applications through an API Gateway. - Design and govern 'Reverse ETL' patterns that deliver analytics and AI-driven insights back into operational systems (e.g., Salesforce, Eloqua, D365). - Incorporate FinOps principles into all data architecture designs, ensuring solutions are optimized for cost-effectiveness by leveraging BigQuery best practices (e.g., partitioning, clustering), appropriate storage tiers, and efficient compute. - Partner with product managers, solution architects, and business architects to ensure data solutions are designed for scalability, performance, and security while meeting business needs. - Define and enforce enterprise-wide data governance standards, including data quality, metadata management, data security, and data privacy in partnership with the Enterprise Data and Analytics Office (EDAO). - Evaluate data-related requirements to assist in selecting the right data technologies, platforms, and tools that support a scalable, future-ready data ecosystem. - Contribute to enterprise transformation initiatives by providing data-architecture-driven insights and strategic guidance on how to best leverage data assets. - Facilitate workshops and working sessions with stakeholders to align on data definitions, standards, and architectural principles. - Utilize predefined frameworks and templates effectively, ensuring all data architecture artifacts are maintained and regularly updated. **About You** **Basic Qualifications** - 15-20 years of experience in data architecture, data engineering, data management, or a related senior-level role. - Proven, hands-on experience leading data platform consolidation and integration initiatives following corporate mergers and acquisitions (M&A). - Deep, hands-on expertise with the Google Cloud data stack is essential, including extensive experience with BigQuery, Cloud Composer, Vertex AI, Pub/Sub, and Cloud Run. - Demonstrated experience designing data integration and Reverse ETL patterns for major enterprise SaaS platforms, specifically Salesforce.com, Microsoft Dynamics 365 (D365), and Oracle Eloqua. - Hands-on experience with both traditional enterprise ETL tools (e.g., Informatica, Talend) and modern data engineering languages and libraries (e.g., Python, Spark). - Hands-on experience with API design and management, including designing REST APIs and using API Gateways (e.g., Google Apigee, Kong) to secure and manage data access for both internal and external applications. - Deep understanding of both modern data architecture patterns (e.g., Medallion Architecture, Data Mesh) and traditional dimensional modeling techniques (e.g., Kimball, Star Schema). - Proven experience designing data architectures that support and enable advanced AI applications, including machine learning pipelines and integrations for Agentic AI. - Experience designing, contributing to, or implementing an enterprise Data Marketplace or Data Catalog. - Demonstrated experience designing and implementing robust data quality frameworks (e.g., setting up DQ monitoring, defining validation rules) and data security controls (e.g., data encryption, PII masking, column-level security) within a cloud data platform. - Excellent and proven communication, facilitation, and stakeholder management skills. **Preferred Qualifications:** - You love working on data systems and are obsessed with quality, consistency, and scale. - You enjoy solving complex problems and have a deep-thinking, analytical mindset. - You think of 'data as a product' and have experience designing data services and APIs for consumption by a wide range of applications and users. - You gain gratification from seeing your ideas take shape and become real-world solutions used by a large number of users. - You are proactive, detail-oriented, and motivated by impact at scale. - You thrive in collaborative environments and enjoy bridging business and technology perspectives. - You are an individual contributor who enjoys taking ownership and adding tangible value to the organization. - You are a seasoned professional who can work independently with minimal guidance and assistance, while still driving outcomes effectively. **Company Overview:** UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . The pay range for this position is $145,600.00 to $209,300.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
    $145.6k-209.3k yearly 6d ago
  • Senior Field Support Engineer

    PDF Solutions, Inc. 4.6company rating

    Information technology consultant job in Boise, ID

    At PDF Solutions, we are at the forefront of revolutionizing the semiconductor industry. Our cutting-edge technologies and data-driven solutions empower semiconductor manufacturers to achieve unprecedented levels of efficiency, quality, and innovation. By joining our team, you'll have the opportunity to work with some of the brightest minds in the industry, tackle complex challenges, and contribute to groundbreaking advancements that shape the future of technology. Headquartered in Santa Clara, California, PDF Solutions also operates worldwide in Canada, China, France, Germany, Italy, Japan, Korea, and Taiwan. Role Summary PDF is seeking an experienced Field Service Engineer to provide client support for PDF's advanced ebeam inspection tool. The ideal candidate is an organized and highly motivated team player with strong initiative and communication skills and possesses the drive to deliver quality results with superb customer service on time in a dynamic, multi-disciplined, intensive and highly productive small team environment. Responsibilities * Become proficient in using PDF's cutting-edge eProbe * Perform startup activity with limited support from HQ. * Perform preventative maintenance of tool and attend to equipment issues with quality fixes/repairs. * Maintain local parts inventory and order replacement parts. * Actively respond to tool issues by communicating with HQ engineers and participate in escalation conference calls. * Verify operational quality of the tool after scheduled preventive maintenance is complete. * Install and/or relocate equipment and conduct associated start-up of newly installed systems. * Troubleshoot equipment problems and conduct diagnostic procedures to isolate the root cause and correct the issue. * Prepare and maintain accurate logs, service records, part usage documentation, and other management reports. * Escalate issues for prompt resolution. * Respond to emergency calls as required in the fab. * Build and maintain customer satisfaction through clear, consistent communication and the sharing of collective knowledge. * Comply with all Intellectual Property guidelines and all safety procedures. Qualifications * BS degree in Engineering, Science (electrical or mechanical) or equivalent combination of education and experience to perform at this level. * Must have hands-on experience working with vacuum systems (turbo molecular pumps, ion pumps, roughing pumps), specifically in the high and ultra-high vacuum region. * Experience with scanning electron microscopes, SEMs, preferred but not a requirement. * Must have experience as a Field Service Engineer working with, installing or servicing 300mm capital equipment. Pay Range USD $80,000.00 - USD $105,000.00 /Yr.
    $80k-105k yearly Auto-Apply 6d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology consultant job in Boise, ID

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $56k-74k yearly est. 19d ago
  • IT Support Specialist - Level 3

    Microtech Systems 4.0company rating

    Information technology consultant job in Boise, ID

    MicroTech Systems is looking for an IT Support Specialist Level 3 to join our team in our Boise, Idaho office. This person will be performing complex network architecture / design, performing Windows Server deployments / migrations / decommissions, network infrastructure deployments / migrations / decommissions, client application deployments / migrations, email deployments / migrations, and other related IT support tasks associated with supporting client systems and networks. . The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience. He/she will use their interpersonal skills to communicate with clients and provide IT support via specified client IT projects. Requirements: Minimum of an Associate's degree in Applied Science (Computer / Network) (or the equivalent) is preferred MSP Experience preferred Four years of related technical support experience - including but not limited to: Advanced Network Design / architecture Expert infrastructure installation / configuration / troubleshooting Internet, Firewall, Switch and Wi-Fi VLAN installation / configuration / administration / troubleshooting Expert Microsoft server and Microsoft server application migrations Expert Hypervisor installation / configuration / administration / troubleshooting Expert SAN installation / configuration / administration / troubleshooting Expert O365 migrations / administration / troubleshooting Expert Scripting & PowerShell proficiency Technically savvy with strong time management skills Experience troubleshooting issues and achieving solutions The ability to explain to a non-technical person in a way they will understand Maintain a high degree of professionalism Maintain superior client relations About MicroTech Systems: MicroTech Systems is a professional Managed Service Provider (MSP) dedicated to helping people feel secure so that we can all grow together! Our employees enjoy a work culture that promotes our core values first and foremost: Integrity First, Build Trust, Own It, Never Give Up, and Customer Service Above All Else. We are looking for high energy individuals who are motivated and interested in making a long-term commitment to excellence. MicroTech Systems offers a competitive benefits package to employees, including; health care, paid time off and holiday time, 401k matching and professional development.
    $77k-104k yearly est. Auto-Apply 60d+ ago
  • Distinguished Engineer - AI Infrastructure Architecture

    Cisco Systems, Inc. 4.8company rating

    Information technology consultant job in Boise, ID

    Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back. Meet the Team Our Distinguished Engineer team drives architecture and technical direction for Splunk's $3.5B platform, ingesting petabytes of data for over 95% of the Fortune 100. As a tight-knit group of DEs reporting to the VP of Architecture, we operate autonomously while coordinating closely on practical, durable solutions that evolve the platform for future requirements. Each DE owns cross-organizational domains that shift fluidly as needs arise. Work alongside exceptionally smart engineers who value rigorous thinking and friendly collaboration-this is where the technical future gets defined! Impact: Architect and operationalize AI infrastructure as a core component of Cisco Data Fabric, enabling engineering teams to integrate AI capabilities across the world's largest, most diverse data sets. Design MLOps platforms that solve complex lifecycle challenges-managing embedding model migrations, version compatibility, and continuous model updates-while ensuring operational excellence through monitoring, governance, and serving at petabyte scale. Identify and drive new opportunities for leveraging AI across the stack, establishing consistent architectural patterns for agent prompts, tool integration, and model orchestration. Build data pipelines and operational frameworks that enable hundreds of engineers to confidently deploy both LLMs and traditional ML models into production. Success is measured by customer adoption and usage of AI-powered features, alongside operational metrics-model performance, inference latency, and deployment velocity-that directly impact customer value. Minimum Qualifications: * Bachelor's in Computer Science (or equivalent) with 15+ years of related experience; or Master's with 12+ years; or PhD with 8+ years or equivalent experience * Designed and deployed AI/ML infrastructure and features in production cloud environments * Experience with major AI services including OpenAI, Anthropic, HuggingFace, AWS Bedrock, Azure OpenAI Service, or similar platforms * Production experience with AWS, Azure, or GCP cloud platform * Led technical decisions and architectural direction across engineering organizations of 50+ engineers Preferred Qualifications: * Experience with LLM-specific infrastructure including agent frameworks, prompt management, and tool integration * Model serving at scale with experience in inference optimization and performance monitoring * Designed and deployed AI/ML infrastructure for on-premises environments * Experience with major ML frameworks (TensorFlow, PyTorch, etc.) and model formats * Proven track record mentoring and growing engineers, with strong collaboration skills Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $267,600.00 to $339,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $273,200.00 - $442,600.00 Non-Metro New York state & Washington state: $267,600.00 - $390,300.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
    $98k-123k yearly est. 60d+ ago

Learn more about information technology consultant jobs

How much does an information technology consultant earn in Boise, ID?

The average information technology consultant in Boise, ID earns between $66,000 and $131,000 annually. This compares to the national average information technology consultant range of $62,000 to $115,000.

Average information technology consultant salary in Boise, ID

$93,000
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