Information technology consultant jobs in Boulder, CO

Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist. Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**

This is how you WOW: Develop and implement a strategic IT roadmap (long-term, mid-term, short-term) aligned with the company's business objectives and manufacturing operations. Lead and manage the IT team, providing guidance, mentoring, and performance evaluation for direct reports and IT staff. Oversee the management and support of business applications, including SAP and integrated systems, ensuring their proper functionality, availability, and security. Collaborate with Corporate IT in Europe to align regional IT initiatives with global IT strategies and standards. Manage IT infrastructure, including networks, servers, storage, and other related systems, ensuring high availability, scalability, and security. Identify and implement innovative technology solutions to enhance operational efficiency, productivity, and customer satisfaction. Develop and enforce IT policies, procedures, and controls to ensure compliance with industry regulations and company standards. Collaborate with cross-functional teams to understand business needs and provide technological solutions that drive operational excellence. Manage vendor relationships and contracts, ensuring cost-effective solutions and high-quality services. Oversee and control IT Budget. Stay updated with emerging technologies and industry trends, evaluating their potential impact and relevance to the company's IT strategy. Project lead for regional S/4 Hana roll out, under corporate directions. It would be WOW if you would bring this in: Bachelor's degree in Computer Science, Information Systems, or a related field. A master's degree is a plus. Proven experience (at least 8-10 years) in IT leadership roles, preferably within a manufacturing environment. Strong knowledge and experience with business applications, including SAP and integrated systems. In-depth understanding of IT infrastructure, including networks, servers, storage, and cloud technologies. Demonstrated experience in managing and leading teams, including direct reports and cross-functional team collaboration. Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels of the organization. Proven ability to develop and execute strategic IT plans, aligning technology with business goals. Strong project management skills, with the ability to prioritize and manage multiple initiatives in a fast-paced environment. Knowledge of industry regulations and standards, such as data security (GDPR, CCPA), ITIL, and COBIT. Experience in vendor management, contract negotiations, and budget management. Experience with Google Suite a plus, we are fully integrated Google company. Experience with previous S/4 deployments a plus. Strong experience in SAP Master Data a plus. Our Kärcher WOW-package: Medical, Dental, and Vision plan Paid Holidays (11 per year) Flexible PTO for exempt employees; generous PTO for non-exempt employees HSA, FSA and 401K matching plans Paid sick time, as well as short and long term disability insurance

Job Description: Field IT Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management Imaging of Laptops & Desktops Printer Management Assistance in fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Profiles focused primarily on service desk or remote assistance are not suitable for this engagement. Good to have skills L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.

Westminster Public Schools seeks a Network Administrator. Submit your CV and any additional required information after you have read this description by clicking on the application button. Located just 15 minutes outside of downtown Denver, Westminster Public Schools is a culturally and ethnically diverse school district that offers a friendly work environment, a very competitive salary, and benefits. xevrcyc Apply online at WPS.ORG or contact HR at or or at 6933 Raleigh St., Westminster, CO 80030. Diverse and bilingual candidates are encouraged to apply.

For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.org and follow us on LinkedIn, X, Facebook, Instagram, and YouTube. PerScholas hires within the following states: AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA Position Title: IT Support & Security Fundamentals Technical Instructor Office: Denver, Colorado & Colorado Springs (Onsite) Reports To: Sr. Director, Technical Instruction Per Scholas is seeking an IT Support and Security Fundamentals Instructor to join our Remote Training Team, supporting our on-premises cohort in Denver. The ideal candidate is a detail-oriented, problem-solving individual with strong technical and instructional skills, demonstrates the ability to adapt quickly to a dynamic environment, and maintains a strong sense of accountability. To succeed in this role, candidates must be business-minded, aligned with our mission focus, and excel in instructional delivery that meets the high expectations of both clients and learners. WHAT YOU'LL DO Support instructor-led training that prepares learners for entry-level to mid-level careers in IT Support. Responsibilities include daily instruction, administering assessments, monitoring attendance, providing one-on-one tutoring, conducting daily evaluations and progress monitoring of individual learners, consistently addressing learners violations, and more. Provide learners with access to relevant resources for outside learning on technologies and study aids relevant to the curriculum. Work closely with the team to identify learners needs, provide the necessary support, establish individualized plans for learners achievement, and participate in regular student-status meetings. Maintain and update Salesforce and/or our LMS with learners grades, certification scores, and progress notes. Support and maintain the training curricula, syllabi, lesson plans, and other instructional materials used in the classroom to ensure their effectiveness and consistency. Stay current with industry trends and integrate. Maintain a positive and inclusive learning environment. The Instructor will be based in Denver but may also support Colorado Springs cohorts in 2026, teaching in person at both campuses on a rotating schedul e. WHAT YOU'LL BRING TO US Instructional Skill Sets 1-3 years of teaching or training experience Strong technical background; able to grasp and convey highly technical subject matter Ability to respond clearly to live digital conversations via a digital engagement platform such as Zoom or an in-person training environment Strong communication skills Required Skill Sets Commitment to ongoing professional development, applicable certifications, and coursework to stay current with rapidly evolving technology trends and advancements Knowledge of Windows, Mac, and Linux operating systems, and end-user experience Current A+ certification (1201-1202 Series) Experience with Virtualization Technologies Type 1 and 2 Hypervisors (VMware ESXI, VirtualBox, Hyper-V) Proficiency with Active Directory, GPOs, and ser-profile management Experience with MS Server (2016-2022), SCCM/WSUS, Patch Management, General understanding of Office 365 administration General knowledge of performance monitoring and metrics with Perfmon Experience with supporting desktop hardware and software, installations, imaging, upgrades, printers, scanners, and general end-user equipment Proficiency with LAN/WAN, routing configuration, and switching Should be familiar with the OSI model and protocol data flow Working knowledge of Client/Server Environments Familiarity with IT Service Management (ITSM) processes and frameworks Proficiency with remote administration and remote administration tools (i.e, InTune, Remote Access Tools, TeamViewer, Bomgar) Experience with providing direct, over-the-phone, or remote troubleshooting support of end-user desktops, equipment, applications, or connectivity issues in a timely fashion Thorough understanding of Network/OS Security concepts and procedures Proficiency in cybersecurity concepts and the ability to communicate security concepts Experience with monitoring tools such as Splunk Familiarity with AI tools like ChatGPT or copilots like Microsoft/Github Copilot and their utilization in IT support workflows Ability to write content and curriculum related to instructional outcomes and lesson plans Commitment to ongoing professional development, applicable certifications, and coursework to stay current with rapidly evolving technology trends and advancements Must be able to secure course-relevant certifications (CompTIA or Cisco IT/Network Certifications) Professional Qualifications Bachelor's degree (or equivalent practical/industry experience). CompTIA A+ 1200 Series Strong technical aptitude (Google Sheets/Excel, Slides/PowerPoint, Salesforce, Slack, Zoom, etc.), project management, and organizational skills with detailed follow-through abilities. Experience using an SLA ticketing system with a customer/consumer service-driven approach Excellent written communication, presentation, and customer service skills. Solid understanding of business needs. Strong evaluation and data management skills. Prior knowledge or background in IT (if minimal, a desire and willingness to learn what's needed) and a passion for technology are a plus. Personal Characteristics You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission. You are data-driven, result-oriented, and a forward-looking catalyst for social change. You have a collaborative and flexible work style. You're excited to work cross-functionally with other departments and independently. You are a lifelong learner. You are an effective communicator with strong oral and written skills. You are tech-savvy and learn new tools quickly. You are detail-oriented, with exceptional organizational management skills. You have strong public speaking and interpersonal skills. You are a motivator who is personable, approachable, and socially engaging. You can cultivate relationships and build rapport quickly and authentically with people from various professional and cultural backgrounds. You are adept at managing your time and balancing multiple projects and tasks. You stand behind our mission, believing that individuals from any community should have access to well-paying career positions and that talent should be recognized and recruited from diverse sources. For this role specifically, we are targeting a salary of $70,000/year, with a range between $65,000/year and $70,000/year, where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience. QUESTIONS? If you have any questions about this role, please feel free to email our Talent team at *******************. We look forward to viewing your application! Equal Employment Opportunity We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.

Job Title: Consultant / Senior Tier 2 Engineer Job Type: Full-Time Salary Range: $60,000 - $75,000 per year (Plus lucrative bonus program) About Us: PCG Systems is a dynamic Managed IT Services Provider delivering world-class technology solutions to businesses. We empower our clients through innovative IT strategies, robust cybersecurity frameworks, and cutting-edge cloud technologies. Join our team of industry experts and make a lasting impact in a fast-paced, client-focused environment. Position Overview: The Consultant / Senior Tier 2 Engineer plays a critical role within PCG Systems, providing expert-level support, consulting, and project leadership. This candidate will be an authority on Networking, Microsoft Infrastructure, Azure Infrastructure, Fortinet hardware, and best practices security. They will also serve as a Technical Account Manager for key clients, a mentor to junior staff, and a technical advisor for strategic projects. Looking for someone looking to grow into a Tier 3 role. Key Responsibilities: Technical Expertise: Architect, implement, and support advanced Networking solutions, including switching, routing, and wireless infrastructure. Manage and optimize Microsoft Infrastructure (AD, Group Policy, Exchange, and Hyper-V environments). Design and deploy Azure Infrastructure solutions (IaaS, PaaS, and hybrid environments). Configure, maintain, and troubleshoot Fortinet firewalls and security appliances. Proactively monitor, assess, and enhance client security postures, including vulnerability management, endpoint protection, and incident response. Technical Account Management: Act as the primary technical advisor for assigned clients, ensuring their IT strategies align with business objectives. Conduct regular business reviews with clients, providing insights into system performance, potential risks, and improvement opportunities. Build strong relationships with client stakeholders, gaining a deep understanding of their business needs and goals. Coordinate with internal teams to ensure timely resolution of client issues and proactive delivery of services. Project Leadership: Lead multi-phase client projects such as migrations, infrastructure upgrades, and advanced security deployments. Serve as a technical advisor to clients, helping align technology strategies with business goals. Coordinate with stakeholders to deliver projects on time and within budget. Escalation Point: Resolve Tier 2 escalations across all technical disciplines. Troubleshoot complex environments and root-cause critical system issues. Mentorship & Collaboration: Guide Tier 1 staff in troubleshooting and skill development. Collaborate with account managers to identify opportunities for enhanced client service. Required Qualifications: Experience: Minimum 5+ years in an MSP. Proven experience managing enterprise-level Networking and Microsoft Infrastructure environments. Hands-on experience with Azure cloud deployments and management. Advanced configuration and management of Fortinet appliances (firewalls, switches, and SD-WAN). Experience in Technical Account Management, with a proven ability to build client relationships and align IT with business objectives. Technical Proficiency: Expert-level knowledge of Active Directory, DNS, DHCP, and Microsoft 365. Deep understanding of networking protocols (TCP/IP, VLANs, BGP, OSPF). Strong grasp of cybersecurity best practices (firewalls, SIEMs, MFA, EDR). Experience with backup and disaster recovery solutions (Veeam, Datto, or similar). Certifications (preferred): Microsoft Certified: Azure Solutions Architect Expert Fortinet NSE 4 or higher Cisco CCNP or equivalent networking certification CompTIA Security+ or CISSP Core Competencies: Exceptional problem-solving skills and attention to detail. Strong written and verbal communication skills for client interactions. Leadership ability with a passion for mentorship and team collaboration. Ability to manage multiple priorities in a high-paced environment. Proven ability to develop and maintain strong client relationships through proactive communication and strategic planning. Benefits: Competitive salary and lucrative bonus/profit sharing structure. Health, dental, and vision insurance. Paid time off, Holidays, and flexible work schedule. Ongoing professional development opportunities. 401(k) with company match If you're ready to take on a leadership role within an innovative and collaborative environment, PCG Systems wants to hear from you! Join us and shape the future of IT solutions.

**Job Summary and Responsibilities** CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S., from clinics and hospitals to home-based care and virtual care services, CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources, CommonSpirit is committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen, both inside our hospitals and out in the community. CommonSpirit Health is looking for a pivotal leadership role with this unique position, which will not only deliver exceptional consumer support but also pioneer new solutions, leveraging the power of Epic and emerging technologies. The Senior Manager, Consumer Experience Growth & Support is a dynamic people leader responsible for converging and advancing our consumer-facing IT support and strategic Epic/EHR innovation initiatives. This role is central to elevating our consumer experience by ensuring seamless, empathetic support, while simultaneously cultivating a nimble team of IT EHR analysts to explore, prototype, and integrate strategic EHR capabilities. This leader will balance the operational demands of a support environment with the strategic imperatives of discovery, proof-of-concept development, and tight integration with EHR build teams, implementation, and long-term governance. Success in this role requires exceptional leadership across matrixed teams, a deep understanding of IT service delivery, and a forward-thinking approach to leveraging technology for enhanced consumer outcomes. If you are passionate about fostering talent, bridging technical domains, and delivering "white glove" service, we invite you to lead this exciting journey. + Strategic Leadership: Provide strategic leadership, oversight, and mentorship for a diverse team of IT professionals, encompassing both consumer support and Epic/EHR innovation analysts. This includes fostering a culture of excellence, continuous learning, and empathy. + Consumer Experience Support Vision: Set the vision for, and drive the transformation of, consumer-facing IT support to deliver a "white glove" experience, emphasizing proactive service and high-quality resolution. + Performance Management and Strategic Cross-skilling: Provide performance feedback and complete performance evaluations for Team-members. Informal performance feedback should be provided on a frequent basis, and should include feedback from fellow Team members. Feedback should be focused on recognition for achievement, and opportunities for growth. + Strategic Thinking and Bridging Capabilities: Strong skillset in matrixed management to bridge EHR analysts from implementation and support, with consumer web and app POC, development, and translating consumer and patient feedback into product and engineering requests; lead and inspire team with technical aptitude at a level development teams maintain. + Application Stewardship: Responsible for support of clinical and/or business IT applications and systems, from identification of technology issues and implementation of support practices to prioritize, assign and resolve issues to accepted standards for application development and support and deliver white glove support for our consumers. + Operational Resource Management of a diverse team: Strategically manage team schedules, including on-call rotations and resource allocation, to ensure 24/7 operational coverage for consumer support while also dedicating capacity for strategic innovation initiatives. + Epic, TPA and Engineering Upskilling: Drive the upskilling and cross-training of consumer support personnel in Epic applications and workflows to reduce reliance on external teams, enhance first-call resolution, and prepare for future Epic-centric support models, maintaining proficiency in various third-party applications (e.g., Adobe, Salesforce, and more). + Innovation & Discovery Lead of EHR capabilities: Dotted line accountable leader, to pair with development teams from discovery, inception, development, and execution of Proof-of-Concept (POC) projects and discovery initiatives, with the specialized role of being the SME for Epic/EHR functionalities to enhance consumer experience and operational efficiency. + EHR Relationship Management and Growth mindset, nimble team cultivation: Supports multiple business applications with key focus on Epic applications and upskilling direct reports on Epic support models. Maintain strategic relationship with Epic Build and maintenance teams and facilitate seamless support alignment with engineering teams over integrated third-party applications. Cultivate and manage a nimble team of specialized Epic/EHR analysts (e.g., MyChart, Cadence specialists) focused on innovation, integration, and strategic problem-solving. + Seamless Integration and Implementation and Strategic Bridge Building: Collaborate with Epic Gold, Operations & Maintenance (O&M) teams, and other internal stakeholders to facilitate seamless transitions from POC to production, ensuring long-term governance and support alignment. Act as a critical bridge between Consumer Support, Consumer Development, Epic Build, and other IT departments (e.g., SREs, Microservices, APIs, etc), translating consumer insights into actionable product and system enhancements and influencing product roadmaps and SRE backlogs + Project & Delivery Oversight: Accountable to establishing timelines and deliverables; Project management, including forecasting time and resources, establishing timelines and deliverables, engaging stakeholders, adhering to governance processes, guiding principles and standards, testing, user acceptance, and change control expectations while achieving goals. This includes overseeing both operational enhancements and strategic innovation projects. + Performance Monitoring and Efficiency and Regulatory Adherence: Monitor activity and progress toward goal for all projects and issues of the teams; without losing operational efficiency for the support side of the team model. + Adhere to applicable laws and regulations; associated with system implementation and ongoing support. The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned. **Job Requirements** + Bachelors Of Science Required + 7+ years of progressive experience in Information Technology within a clinical or clinical information systems environment Required + 5+ years of demonstrated success in a dedicated people management role, leading and developing high-performing teams, preferably an IT Support team, application development team, or highly matrixed Required + Proven experience leading complex projects and large matrixed teams with significant stakeholder engagement and a track record of achieving project goals Required + Bachelor's degree in Computer Science, Information Technology, Healthcare Administration, Business Administration, or a related field, Required + Knowledge of legal, managerial, and organizational principles and standards for health systems Required + EHR and TPA build knowledge required (e.g., Epic, Adobe, GCP, etc.) + EPIC Certification (EPIC) Required + Certified Scrum Master Training (CSMT) Preferred + Project Management Professional (PMP) Preferred + ITIL Foundation Cert for IT Mgmt (ITILFC) Preferred + Master's degree in a relevant field (e.g., MBA, M.S. in Health Informatics) Preferred + Experience or strong familiarity with modern application development concepts, including Agile methodologies, Microservices, APIs (especially FHIR), and cloud platforms (e.g., GCP) Preferred + Experience managing or significantly contributing to Proof-of-Concept (POC) or innovation initiatives within a large organization Preferred + Management of a consumer facing support team Preferred **Knowledge, Skills, Abilities, and Training** + Architectural Awareness: Foundational understanding of the Software Development Life Cycle (SDLC) and key architectural concepts (e.g., Data Layer, API integration, Microservices, Cloud platforms to the consuming application) to facilitate effective partnership with development and engineering teams Required + Exceptional People Leadership: Demonstrated ability to lead, motivate, coach, and develop diverse teams, fostering a high-performance, collaborative, and empathetic culture, especially across operational and innovation functions Required + Strategic Vision & Execution: Ability to translate strategic organizational goals into actionable plans and drive execution across teams, balancing operational demands with future-focused innovation Required + Accountable Subject Matter Expert: Epic Expertise; Strong functional knowledge of Epic applications, workflows, and its integration within a healthcare ecosystem Required + Deep Healthcare Acumen: Profound understanding of healthcare systems, clinical processes, and IT applications within a complex health system environment. Knowledge of legal, managerial, and organizational principles for health systems is essential Required + Superior Communication & Influence: Outstanding verbal, written, and presentation skills (including facilitation). Proven ability to effectively communicate complex technical concepts to diverse audiences, build consensus, negotiate outcomes, and influence stakeholders and decision-makers at all levels Required + Customer-Centricity: A passionate advocate for the consumer experience, with a proven track record of elevating service delivery to a "white glove" standard Required + Analytical & Problem-Solving: Advanced analytical, critical thinking, and problem-solving skills with a proactive and methodical approach to troubleshooting and risk mitigation; with an eye towards daily operational excellence Required + Agility & Adaptability: Exceptional organizational skills with the ability to manage multiple, often conflicting, priorities in a fast-paced environment and adapt quickly to organizational and technological change Required + Assertiveness & Initiative: Demonstrated qualities of assertiveness, a high sense of urgency, and a self-starter mentality, capable of driving initiatives independently and escalating issues effectively when necessary Required + Cross-Functional Collaboration: Proven ability to build strong, effective working relationships across IT development, operations, clinical, and business teams, fostering a culture of partnership and mutual accountability Require **Where You'll Work** Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system. **Pay Range** $60.24 - $89.60 /hour We are an equal opportunity employer.

The Denver Broncos are one of the most popular franchises in all of sports. Whether judged by the measure of wins and championships, attendance, national television exposure or by the Broncos' reputation locally and throughout the NFL, there are few parallels in the world of professional sports. We are dedicated to being the best team to cheer for, play for, and work for across all of sports. We are looking for employees who are passionate about what they do, have fun doing it, and proud to represent the Denver Broncos Football Club and Empower Field at Mile High. The Denver Broncos are seeking an IT Support Manager to manage the front-line team of our IT organization. In this role, you will provide technical guidance and be an escalation point for multiple Help Desk Technicians at our training facility and stadium. In this role, you will manage a range of IT services, including device support (laptops, monitors, printers, and peripherals), network connectivity, email, calendar, communication & collaboration application support, audio & visual, identity & access management, telephony for clients and various applications for our business and football departments. Additionally, you must be a technical expert and bring specialized knowledge to make recommendations to IT Leadership on service delivery and automation improvements, ensure that the Help Desk provides consistency in support within Operational/Service Level Agreements to the entire Broncos organization, proactively solve problems and/or independently handle issues. You will be a working manager who assists the team in carrying out everyday tasks while creating an environment that promotes accountability, communication, collaboration, creativity, urgency and efficiency. This position reports directly to the Senior IT Director. This is an excellent opportunity to join a growing and exciting sports and entertainment organization that values your initiative, creativity, and dedication. This is a full-time position based in the Denver/Englewood area. Key Responsibilities Operate and lead a high demand/high volume technology support environment with desktop support activities such as triage, imaging, configuration, and deployment of laptops/desktops, incident and request fulfillment related to hardware and software, and asset inventory management Participate in recruiting, hiring, training, mentoring, developing, evaluating, and setting priorities for the Help Desk team Be a technical expert in a computing support environment to help identify, clarify, and resolve Tier 1 and Tier 2 technical issues Serve as the initial managerial escalation point for clients/staff and refer to specialized experts as needed Ensure the team is following all phases of computing support; coordinated, logged, tracked, and resolved appropriately in accordance with SLAs Identify KPI's that support Organizational Key Results and perform metrics, trend analysis and reporting for the Help Desk Contribute to the development, communication and implementation of policies, procedures, best practices, recommendations, and guidelines in compliance with NFL's policies and federal and state regulations Maintain the integrity, security, and privacy of various systems by following the Denver Broncos Team policies and procedures Other duties as assigned Required Skills & Experience BS in technology related field or equivalent IT support management experience Minimum 5 years of general IT troubleshooting skills and a strong understanding of computer network connectivity, hardware, MAC and Windows operating systems, Active Directory and Microsoft applications in an enterprise environment Minimum 2 years working in a supervisory role with the proven ability to lead, motivate, and mentor staff Strong customer relationship skills, consensus building skills and ability to provide excellent client service Experience with managing an ITSM such as Freshservice or ServiceNow Experience supporting and troubleshooting: Teleconferencing software (Teams, Zoom) and its respective hardware Email, Communication & Collaboration tools (Office365, Teams, SharePoint, OneDrive) Bitlocker device encryption & Okta single sign-on services and multi-factor authentication tools PowerShell, Intune, JAMF knowledge preferred Excellent oral and written communication skills, with the ability to communicate complex technical issues to non-technical users CompTia A+/Net+, ITIL Foundations, and other relevant certifications preferred Strong service orientation with the ability to work with a diverse workforce Ability to maintain a flexible schedule including early mornings, evenings, late nights, weekends, holidays, extended hours, and on-call hours Physical Demands Ability to sit or stand for long periods Ability to lift items up to 50lbs Ability to carry equipment of various sizes (computer monitors, laptops, boxes, etc.) for long distances and up/down stairs In accordance with the Colorado Equal Pay for Equal Work Act, the salary for this role is $115,000 - $120,000. The Denver Broncos Football Club and Stadium Management Company are an equal opportunity employer and do not unlawfully discriminate on the basis of race, color, religion, national origin, sex, age 40 and over, disability, genetic information, or any other status protected by applicable law or regulation. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization. Please click here for our Data Privacy Policy

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

Job Summary and Responsibilities CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S., from clinics and hospitals to home-based care and virtual care services, CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources, CommonSpirit is committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen, both inside our hospitals and out in the community. CommonSpirit Health is looking for a pivotal leadership role with this unique position, which will not only deliver exceptional consumer support but also pioneer new solutions, leveraging the power of Epic and emerging technologies. The Senior Manager, Consumer Experience Growth & Support is a dynamic people leader responsible for converging and advancing our consumer-facing IT support and strategic Epic/EHR innovation initiatives. This role is central to elevating our consumer experience by ensuring seamless, empathetic support, while simultaneously cultivating a nimble team of IT EHR analysts to explore, prototype, and integrate strategic EHR capabilities. This leader will balance the operational demands of a support environment with the strategic imperatives of discovery, proof-of-concept development, and tight integration with EHR build teams, implementation, and long-term governance. Success in this role requires exceptional leadership across matrixed teams, a deep understanding of IT service delivery, and a forward-thinking approach to leveraging technology for enhanced consumer outcomes. If you are passionate about fostering talent, bridging technical domains, and delivering 'white glove' service, we invite you to lead this exciting journey. * Strategic Leadership: Provide strategic leadership, oversight, and mentorship for a diverse team of IT professionals, encompassing both consumer support and Epic/EHR innovation analysts. This includes fostering a culture of excellence, continuous learning, and empathy. * Consumer Experience Support Vision: Set the vision for, and drive the transformation of, consumer-facing IT support to deliver a 'white glove' experience, emphasizing proactive service and high-quality resolution. * Performance Management and Strategic Cross-skilling: Provide performance feedback and complete performance evaluations for Team-members. Informal performance feedback should be provided on a frequent basis, and should include feedback from fellow Team members. Feedback should be focused on recognition for achievement, and opportunities for growth. * Strategic Thinking and Bridging Capabilities: Strong skillset in matrixed management to bridge EHR analysts from implementation and support, with consumer web and app POC, development, and translating consumer and patient feedback into product and engineering requests; lead and inspire team with technical aptitude at a level development teams maintain. * Application Stewardship: Responsible for support of clinical and/or business IT applications and systems, from identification of technology issues and implementation of support practices to prioritize, assign and resolve issues to accepted standards for application development and support and deliver white glove support for our consumers. * Operational Resource Management of a diverse team: Strategically manage team schedules, including on-call rotations and resource allocation, to ensure 24/7 operational coverage for consumer support while also dedicating capacity for strategic innovation initiatives. * Epic, TPA and Engineering Upskilling: Drive the upskilling and cross-training of consumer support personnel in Epic applications and workflows to reduce reliance on external teams, enhance first-call resolution, and prepare for future Epic-centric support models, maintaining proficiency in various third-party applications (e.g., Adobe, Salesforce, and more). * Innovation & Discovery Lead of EHR capabilities: Dotted line accountable leader, to pair with development teams from discovery, inception, development, and execution of Proof-of-Concept (POC) projects and discovery initiatives, with the specialized role of being the SME for Epic/EHR functionalities to enhance consumer experience and operational efficiency. * EHR Relationship Management and Growth mindset, nimble team cultivation: Supports multiple business applications with key focus on Epic applications and upskilling direct reports on Epic support models. Maintain strategic relationship with Epic Build and maintenance teams and facilitate seamless support alignment with engineering teams over integrated third-party applications. Cultivate and manage a nimble team of specialized Epic/EHR analysts (e.g., MyChart, Cadence specialists) focused on innovation, integration, and strategic problem-solving. * Seamless Integration and Implementation and Strategic Bridge Building: Collaborate with Epic Gold, Operations & Maintenance (O&M) teams, and other internal stakeholders to facilitate seamless transitions from POC to production, ensuring long-term governance and support alignment. Act as a critical bridge between Consumer Support, Consumer Development, Epic Build, and other IT departments (e.g., SREs, Microservices, APIs, etc), translating consumer insights into actionable product and system enhancements and influencing product roadmaps and SRE backlogs * Project & Delivery Oversight: Accountable to establishing timelines and deliverables; Project management, including forecasting time and resources, establishing timelines and deliverables, engaging stakeholders, adhering to governance processes, guiding principles and standards, testing, user acceptance, and change control expectations while achieving goals. This includes overseeing both operational enhancements and strategic innovation projects. * Performance Monitoring and Efficiency and Regulatory Adherence: Monitor activity and progress toward goal for all projects and issues of the teams; without losing operational efficiency for the support side of the team model. * Adhere to applicable laws and regulations; associated with system implementation and ongoing support. The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned. Job Requirements * Bachelors Of Science Required * 7+ years of progressive experience in Information Technology within a clinical or clinical information systems environment Required * 5+ years of demonstrated success in a dedicated people management role, leading and developing high-performing teams, preferably an IT Support team, application development team, or highly matrixed Required * Proven experience leading complex projects and large matrixed teams with significant stakeholder engagement and a track record of achieving project goals Required * Bachelor's degree in Computer Science, Information Technology, Healthcare Administration, Business Administration, or a related field, Required * Knowledge of legal, managerial, and organizational principles and standards for health systems Required * EHR and TPA build knowledge required (e.g., Epic, Adobe, GCP, etc.) * EPIC Certification (EPIC) Required * Certified Scrum Master Training (CSMT) Preferred * Project Management Professional (PMP) Preferred * ITIL Foundation Cert for IT Mgmt (ITILFC) Preferred * Master's degree in a relevant field (e.g., MBA, M.S. in Health Informatics) Preferred * Experience or strong familiarity with modern application development concepts, including Agile methodologies, Microservices, APIs (especially FHIR), and cloud platforms (e.g., GCP) Preferred * Experience managing or significantly contributing to Proof-of-Concept (POC) or innovation initiatives within a large organization Preferred * Management of a consumer facing support team Preferred Knowledge, Skills, Abilities, and Training * Architectural Awareness: Foundational understanding of the Software Development Life Cycle (SDLC) and key architectural concepts (e.g., Data Layer, API integration, Microservices, Cloud platforms to the consuming application) to facilitate effective partnership with development and engineering teams Required * Exceptional People Leadership: Demonstrated ability to lead, motivate, coach, and develop diverse teams, fostering a high-performance, collaborative, and empathetic culture, especially across operational and innovation functions Required * Strategic Vision & Execution: Ability to translate strategic organizational goals into actionable plans and drive execution across teams, balancing operational demands with future-focused innovation Required * Accountable Subject Matter Expert: Epic Expertise; Strong functional knowledge of Epic applications, workflows, and its integration within a healthcare ecosystem Required * Deep Healthcare Acumen: Profound understanding of healthcare systems, clinical processes, and IT applications within a complex health system environment. Knowledge of legal, managerial, and organizational principles for health systems is essential Required * Superior Communication & Influence: Outstanding verbal, written, and presentation skills (including facilitation). Proven ability to effectively communicate complex technical concepts to diverse audiences, build consensus, negotiate outcomes, and influence stakeholders and decision-makers at all levels Required * Customer-Centricity: A passionate advocate for the consumer experience, with a proven track record of elevating service delivery to a 'white glove' standard Required * Analytical & Problem-Solving: Advanced analytical, critical thinking, and problem-solving skills with a proactive and methodical approach to troubleshooting and risk mitigation; with an eye towards daily operational excellence Required * Agility & Adaptability: Exceptional organizational skills with the ability to manage multiple, often conflicting, priorities in a fast-paced environment and adapt quickly to organizational and technological change Required * Assertiveness & Initiative: Demonstrated qualities of assertiveness, a high sense of urgency, and a self-starter mentality, capable of driving initiatives independently and escalating issues effectively when necessary Required * Cross-Functional Collaboration: Proven ability to build strong, effective working relationships across IT development, operations, clinical, and business teams, fostering a culture of partnership and mutual accountability Require Where You'll Work Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

Job DescriptionDescription: Key Responsibilities · Administer and maintain internal IT systems, including servers, workstations, networking equipment, and software applications. · Provide hands-on support to team members for hardware, software, and connectivity issues. · Manage user accounts, permissions, and access controls across systems (Windows, Linux, VPN, etc.). · Monitor system health and performance; generate regular reports and implement improvements. · Collaborate with global IT teams to ensure compliance with corporate IT policies and standards. · Assist in onboarding/offboarding processes, including provisioning and decommissioning of IT assets. · Maintain documentation of IT systems, configurations, and procedures. · Provide technical support for remote and on-site employees. · Serve as a go-to resource for the entire team for IT-related needs and troubleshooting. Why Join Us? Be part of a global technology leader with a strong commitment to innovation. Work in a collaborative environment where your IT expertise supports mission-critical operations. Opportunity to grow and develop in a dynamic industry with international exposure. Requirements: Required Skills & Qualifications · Strong team player with the ability to work independently and prioritize tasks. · Excellent communication and interpersonal skills. · High attention to detail and professionalism. · Linux and Windows administration · Networking fundamentals (TCP/IP, DNS, DHCP, firewalls) · VPN and remote access technologies · M2M communications (IoT) · Strong documentation skills - ability to clearly and consistently document IT systems, configurations, procedures, and support activities. Preferred Qualifications · Associate degree or higher in Information Technology, Computer Science, or related technical field. · Familiarity with MS SQL or other database platforms. · Basic understanding of railroad infrastructure and signaling systems. · Experience with IT asset management and helpdesk ticketing systems. · Experience with cloud platforms such as Microsoft Azure, AWS, or Google Cloud. · Familiarity with cybersecurity best practices, including endpoint protection, patch management, and threat detection. · Knowledge of backup and disaster recovery solutions and strategies. · Experience managing Active Directory and Group Policy in a Windows environment. · Experience supporting hybrid work environments, including remote desktop solutions and collaboration tools (e.g., Microsoft Teams, Zoom). · Familiarity with compliance standards such as ISO 27001, NIST, or GDPR (if applicable to your industry).

We're looking for a proactive, knowledgeable Lead IT Administrator to support our growing team across both office and remote environments. In this role, you'll ensure our technology runs smoothly, our systems stay secure, and our employees receive exceptional support-no matter where they work. What You'll Do Configure, deploy, and maintain laptops/workstations (Windows & mac OS) Manage mobile devices and applications through MDM tools Install, update, and troubleshoot software, OS patches, drivers, and performance issues Support and maintain office hardware including printers and peripherals Provide hands-on assistance with hardware, software, authentication, and business apps Assist with remote/hybrid setups and ongoing tech support Resolve help desk tickets with an emphasis on speed, accuracy, and customer service Support widely used applications like Microsoft Office, Slack, Atlassian, and Adobe Creative Suite Research emerging tools and technologies to enhance IT processes Assist in maintaining cybersecurity controls (firewalls, endpoint protection, encryption, etc.) What We're Looking For Bachelor's degree in IT, Computer Science, or equivalent experience 2+ years in an IT support or administrator role Strong experience with Windows 10/11, mac OS, Microsoft 365, and productivity tools Experience with MDM/device management (JumpCloud a plus) Knowledge of hardware diagnostics/repair, networking basics, VPNs, switches, wireless APs Ability to support cabling, basic rack-mount tasks, and general IT infrastructure needs Excellent troubleshooting abilities and strong communication skills Highly organized with a knack for managing multiple priorities Bonus Points For CompTIA A+, Network+, or similar certifications Experience with VMware or other virtualization platforms Exposure to AWS or GCP environments Apple Business Manager experience Advanced Microsoft 365 or identity management skills If you're a detail-oriented problem-solver who thrives on helping users and improving systems, we'd love to connect! US-BASED ROLES ONLY - BENEFITS Fully covered Medical, Dental, and Vision coverage for employees Cost share for dependents 401(K) plan with company match Fully covered STD/LTD Employee Assistance Program (EAP) Paid Maternity Leave 12 weeks of paid parental leave for birthing parent Paid Paternity Leave Flexible PTO policy - We trust employees to manage their time effectively and take time off as needed to maintain a healthy work-life balance. Discretionary time off is unlimited, subject to manager approval and business needs. 12 paid holidays throughout the year, including winter recess for all employees between December 25th-January 1st On-site gym available for free use in Denver, CO for employees based in the Denver area Convey (formerly Message Broadcast) is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The IT Administrator focuses on improving the internal IT experience for Axcient's dynamic, local and remote staff. The IT Administrator is responsible for installing and configuring software, hardware and networks, monitoring system performance and troubleshooting issues and ensuring security and efficiency of IT infrastructure. Key Responsibilities: Deploy, monitor, maintain, upgrade and support all IT systems, including IP telephony, PCs, PC operating systems, hardware, software, peripherals, mobile devices, and Office Automation equipment. Manage and troubleshoot the office network, including firewalls, local routers, switches, wireless access points, network drops, and supporting internet services. Administration of Internal IT systems and cloud applications, such as: Office 365, Active Directory, Slack, RingCentral, LastPass and others. Monitor and administer physical access to building and office spaces. Make recommendations for the improvement and growth of the IT infrastructure and IT systems. Provision of end-user services, including internal help desk and internal technical support services. Manage world-class delivery of Internal IT services to in-office and remote team members, including international team members. Keep current with the latest technologies. Participate or lead Internal IT projects and the Internal IT project portfolio. Own asset management for IT hardware, software and equipment. Summary: The IT Administrator focuses on improving the internal IT experience for Axcient's dynamic, local and remote staff. The IT Administrator is responsible for installing and configuring software, hardware and networks, monitoring system performance and troubleshooting issues and ensuring security and efficiency of IT infrastructure. Key Responsibilities: Deploy, monitor, maintain, upgrade and support all IT systems, including IP telephony, PCs, PC operating systems, hardware, software, peripherals, mobile devices, and Office Automation equipment. Manage and troubleshoot the office network, including firewalls, local routers, switches, wireless access points, network drops, and supporting internet services. Administration of Internal IT systems and cloud applications, such as: Office 365, Active Directory, Slack, RingCentral, LastPass and others. Monitor and administer physical access to building and office spaces. Make recommendations for the improvement and growth of the IT infrastructure and IT systems. Provision of end-user services, including internal help desk and internal technical support services. Manage world-class delivery of Internal IT services to in-office and remote team members, including international team members. Keep current with the latest technologies. Participate or lead Internal IT projects and the Internal IT project portfolio. Own asset management for IT hardware, software and equipment. Experience, Skills, and Competencies: Team-focused, collaborative attitude Self-starting, tenacious work ethic Comfortable supporting office-based and remote employees located throughout the United States and globally. Resolves problems intuitively but knows when to ask for help. Ability to communicate with technical and non-technical team members, supporting their specific needs and job requirements. Be both energetic and have a service focused attitude. Someone who enjoys rolling up their sleeves and “owning it”. Ability to work in a dynamic, fast-paced, and rapidly growing company Bachelor's degree or 2+ years of progressive, related work experience. Experience with IP Telephony and remotely distributed phone systems - RingCentral a plus. Experience with office networking - Meraki and Ubiquiti/Unifi a plus. Familiarity with Windows, MacOS and Linux Moderate networking experience - administering DHCP, VLAN's, Radius, etc. Confident Installing and troubleshooting software Skills & Requirements Experience, Skills, and Competencies: Team-focused, collaborative attitude Self-starting, tenacious work ethic Comfortable supporting office-based and remote employees located throughout the United States and globally. Resolves problems intuitively but knows when to ask for help. Ability to communicate with technical and non-technical team members, supporting their specific needs and job requirements. Be both energetic and have a service focused attitude. Someone who enjoys rolling up their sleeves and “owning it”. Ability to work in a dynamic, fast-paced, and rapidly growing company Bachelor's degree or 2+ years of progressive, related work experience. Experience with IP Telephony and remotely distributed phone systems - RingCentral a plus. Experience with office networking - Meraki and Ubiquiti/Unifi a plus. Familiarity with Windows, MacOS and Linux Moderate networking experience - administering DHCP, VLAN's, Radius, etc. Confident Installing and troubleshooting software

About Us Intermountain Electric (IME) brings decades of experience as a trusted leader in electrical contracting. Founded in 1946, we began as a small company in Denver, CO, and have since grown to be part of the largest specialty contractor in North America. Today, we work with owners and contractors nationwide, delivering complex construction solutions across various industries, including aviation, mission critical, entertainment, and healthcare. At IME, our people are our most valuable asset. We are committed to fostering a culture that prioritizes safety, quality, and professional growth. Joining IME is more than just finding a job-it's about building a career with opportunities to advance and make an organizational impact. Power your future with IME and be a part of a team that drives success in every project. About this Role Intermountain Electric Inc. (IME) is seeking an IT Support Manager to join their growing team! Do you have the desire, skills, and proven strategy to be part of a winning team? Do you love the challenge of finding unique solutions for complex projects? Does the idea of growth and expansion motivate you? Are you a team player who is ready to take on the responsibility of a prime role in a growing company? Then come join us at IME's Headquarters in beautiful Denver, Colorado - one of the most sought-after locations in the U.S. The beautiful mountains, skiing, hiking, and adventure are only part of Colorado's allure. It is also home to many craft breweries, award-winning restaurants, a cultural downtown scene and annual events and festivals. The IT Support Manager will oversee daily help desk operations and team performance while also providing direct technical support to end users. This is a blended role that combines leadership with hands-on responsibilities. The manager will be resolving complex technical issues, managing help desk tickets, and collaborating with stakeholders to ensure reliable, efficient, and responsive IT services across the organization. What You'll Do Key Responsibilities: Hands-On Technical Support: Respond directly to help desk tickets alongside the team, ensuring timely resolution. Troubleshoot and resolve hardware, software, and network-related issues for end users. Install, configure, and maintain workstations, laptops, mobile devices, and peripherals. Administer user accounts, access permissions, and security groups in Active Directory and Microsoft 365. Provide remote and in-person support for staff across multiple locations. Team Leadership & Management: Supervise, mentor, and develop a team of IT Support Specialists, fostering a culture of accountability, learning, and service excellence. Provide technical guidance and act as the primary escalation point for complex issues. Help manage workload distribution and ensure support coverage. Onboarding and train new team members. Service Desk Operations: Monitor and manage the ticketing system to prioritize issues, assign tasks, and improve resolution times. Track and report KPIs including first-response time, resolution rate, and customer satisfaction. Documents support processes and solutions to build a knowledge base for the team. Technology & Process Improvement: Partner with business units to understand recurring issues and proactively implement solutions. Evaluate and recommend tools, systems, or automation that enhance support operations. Contribute to IT security awareness and compliance initiatives by ensuring proper practices at the support level. Department Contributions: Assist with IT budgeting and resource planning for support operations. Provide reporting and analysis to leadership on trends, recurring problems, and user satisfaction. Contribute to IT security awareness and compliance initiatives by ensuring proper practices at the support level. Additional duties as assigned. What You'll Bring Knowledge, Skills & Abilities: Strong knowledge of IT support processes, ticketing systems, and ITIL frameworks. Proficiency with Windows Operating Systems, Microsoft Office 365, and Active Directory. Excellent leadership, communication, and interpersonal skills. Strong problem-solving skills to resolve technical issues. Working knowledge of office automation products and computer peripherals such as printers and scanners. Demonstrated accomplishments in the following areas: Proficiency using Help Desk Software (ServiceNow, ManageEngine, etc.). Proficiency providing remote support via phone and remote-control applications, preferred. Education & Experience: Associate or Bachelor's degree in Information Technology, Computer Science, or related field; or a combination of relevant experience. 5+ years of progressive IT support experience, with at least 2 years in a supervisory or management role, preferred. What You'll Get Working Conditions: The majority of the time you will work in a typical office environment. Occasionally, you may travel to a construction job site. When on construction job sites you will encounter typical construction conditions including extreme temperatures, noise, dust, mud debris, welding, leading edge, trenching, and shoring, sometimes in a confined space. You may be required to visit multiple locations during any one day. Benefits Overview: IME provides an industry-leading comprehensive benefits package. Full-time employees are eligible to choose from a variety of healthcare coverage options, which become effective the first of the month after hire. In addition, employees are offered a substantial amount of PTO and are immediately eligible to make contributions to a generously matched and fully vested 401k. Salary Range: $80,750 - $109,250 *Final salary and rates are based on education, experience, skills relevant to the role, and internal equity.* Established in 1946, IME is part of Quanta Services, the largest specialty contractor in North America. We base our business model on always doing the right thing and pride ourselves in finding the best processes and practices in everything we do. As an electrical contractor, we install and service the power and lighting to commercial and industrial buildings in the Western US. The statements included in this job description are not intended to be all-inclusive and other duties may be assigned as required. Intermountain Electric, Inc. (IME) is committed to providing equal employment opportunities to all employees and applicants and to creating an environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IME will provide reasonable accommodations to applicants and employees who are qualified for a job so that they may perform the essential duties of the position. IME strives to provide a safe work environment for its employees. Under applicable laws and regulations, IME conducts background checks on all final candidates. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Compensation Range The anticipated compensation for this position is USD $80,750.10/Yr. - USD $109,250.00/Yr. depending on experience and qualifications. Equal Opportunity Employer All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law. We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.

Full-time Description General Purpose The IT Technician II is primarily responsible for handling complex and nonroutine support across all critical Mission Rock IT systems, desktop software, and endpoint infrastructure. Acting as the initial point of contact for technical problems affecting business operations, system performance, or security, this role assists team members through phone, email, chat, helpdesk, and face-to-face interactions. The Senior IT Technician is expected to possess extensive knowledge-or conduct research as needed-to reliably address a wide range of questions, issues, and requests involving technologies, desktop applications, hardware, peripherals, and network concerns on platforms such as Windows OS, Server, and SQL environments. This position also helps support and install property related technologies, plans and evaluates hardware and desktop software, troubleshoots user problems, offers training for both corporate and remote staff, and helps maintain the efficiency and integrity of all systems. Essential Duties and Responsibilities Resolves complex hardware and desktop software issues by identifying their root causes. Handles Active Directory, Azure, and Entra ID tasks such as creating and updating accounts, managing remote desktop access, changing passwords, and terminating user access. Prepares quotes for new equipment purchases and keeps precise inventory records for both hardware and desktop software. Manages application installations and provides support for conference rooms, media setups, and events. Assists with installing, setting up, upgrading, and maintaining servers across multiple platforms including Windows Server 2012, 2016, and 2019, as well as SQL Servers and Virtual Machines. Supports administration of the Microsoft 365 Enterprise Platform. Sets up and manages smartphones and tablets for users. Offers onsite assistance during property transitions; some travel is required. Diagnoses technical issues to determine whether they can be resolved immediately or need escalation to higher-level support teams. Interacts regularly with other departments, using diplomacy and judgement for frequent communications related to program implementation and scheduling. Requirements Knowledge: Demonstrated proficiency in LAN topologies and architectures, as well as experience with PC and server operating systems including Windows 11, Windows 10, Windows 7, and Windows Server editions (2008, 2012, 2019). Familiarity with Microsoft Active Directory, Domains, Azure services such as Entra ID, Intune, and Autopilot. Comprehensive understanding of IT systems, including endpoint detection and response (EDR) solutions and device encryption protocols. Solid knowledge of LAN/WAN concepts and protocols, DHCP, and authentication mechanisms. Expertise in computer fundamentals, peripherals, desktop software operations, including Microsoft 365; remote management tools; endpoint protection platforms; malware defense; and anti-phishing technologies. Skills: Excellent communication abilities, both spoken and written Highly skilled in analysis and problem-solving Capable of working independently as well as collaborating effectively with colleagues across the organization Committed to teamwork and focused on providing outstanding customer service Application deadline 11/30/25, if a candidate is not selected by that date later applications may be considered. Salary Description $65,000-$75,000

Job Description This job requires an active Top Secret / SCI clearance (with CI Polygraph eligibility). Please apply only if you currently hold an active Top Secret clearance with SCI eligibility. North Point Technology is looking for TS/SCI-cleared IT personnel who have experience with NGA's Structured Observation (SOM) and/or Computer Vision (CV) products to join the Chinook effort at North Point Technology. We are hiring across multiple disciplines: Software Engineers, Systems Engineers, Product Owners, Scrum Masters, Test Engineers, Cloud Engineers, Systems Administrators, and DevSecOps Engineers. Active Top Secret with SCI eligibility (CI Poly preferred) and U.S. citizenship are required per contract. Primary Responsibilities: (Role-dependent; examples below) Build, secure, and operate GEOINT mission systems for the Chinook program in classified cloud/on-prem environments. Deliver containerized microservices, data services, and mission workflows; automate CI/CD and security controls. Plan and execute Agile/Scrum delivery with government stakeholders; refine backlogs and measure value each increment. Develop and maintain automated testing (unit/integration/performance/security) and gating in CI pipelines. Engineer/administer platforms (Linux, Kubernetes, AWS GovCloud/C2S); ensure RMF/IC control compliance and ATO sustainment. Troubleshoot, monitor, and harden production systems; create runbooks and contribute to program roadmaps. Basic Qualifications: Active TS/SCI eligibility (CI Poly preferred); U.S. citizen. Prior NGA SOM or CV experience or directly transferable mission delivery in NGA environments applicable to Chinook. Relevant degree or equivalent hands-on experience in one of the listed disciplines. Demonstrated proficiency in one or more (role-dependent): Software/DevSecOps: Python/Java/JS/Go; Docker/Kubernetes; GitLab/Jenkins; Terraform/Ansible; Sonar/Nexus/Vault; REST/GraphQL. Cloud/Systems Admin: RHEL/Linux, networking, IAM, logging/monitoring, backup/DR; AWS GovCloud/C2S. Systems/SE&I: requirements, MBSE, interface control, integration/test, RMF/ATO artifacts. Test/QA: test strategy/design, automation frameworks, CI gating, performance/security testing. Product/Scrum: backlog ownership, story mapping, road-mapping, metrics (flow/velocity), stakeholder comms. Preferred Qualifications: Front-end development experience using React, Angular, or Vue.js. Knowledge of GEOINT data standards (OGC WMS/WFS, NSG). Experience with Elasticsearch / OpenSearch. Certifications such as AWS Certified Developer, Solutions Architect, CISSP, or SAFe Agile North Point Technology is THE BEST place to work for curious-minded engineers motivated to support our country's most crucial missions! We focus on long term projects, leveraging the latest technology in support of innovative solutions to solve our customer's most difficult problems. At North Point Technology, EMPLOYEES come first! We value our employees by providing excellent compensation, benefits, and a flexible work-life balance. We strive for a close-knit and open atmosphere where the owners are always directly available to our team members. Come join us! Apply with North Point Technology today! For positions requiring a federal security clearance, your clearance level must be clearly identified on your resume.

Job DescriptionSalary: $25-30 Employment Type: Full-Time About the Role Were looking for a reliable and knowledgeable IT Technician with specialized experience in dental practice management software and support. This hybrid role is ideal for a technically skilled professional who thrives in a flexible environment but understands the importance of on-site presence when needed. You'll be the go-to resource for supporting dental clinics with technology setup, troubleshooting, and delivery of new equipment. Key Responsibilities Provide technical support remotely and on-site for dental offices using Dentrix and DEXIS. Deploy, configure, and maintain hardware (desktops, laptops, printers, imaging devices). Deliver and set up computers at client locations as needed. Manage and track service tickets through Autotask (or similar PSA tools). Troubleshoot network issues, software installations, and integrations between dental systems. Maintain clear documentation and client records. Ensure HIPAA-compliant data handling and maintain cybersecurity best practices. Requirements 2+ years of IT support experience, ideally within a dental or healthcare setting. Strong hands-on experience with Dentrix and DEXIS is required. Familiarity with Autotask or similar PSA platforms is highly preferred. Solid understanding of Windows environments, networking, and remote desktop support.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $25.25/Hour