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Executive Support Eng II (RED)
Amazon 4.7
Information technology consultant job in Seattle, WA
Executive Support Engineers work with Amazon Senior Leadership teams to support their IT needs. Our customers need timely, accurate, and professional support to minimize downtime and disruption. A successful Executive Support Engineer excels in a fast-paced, team environment and possesses excellent communication skills. They have a high degree of technical aptitude over a large scope of IT software, hardware, and networking disciplines, and know how to convey that knowledge to customers with all levels of technical knowledge.
As an Executive Support Engineer, you will use your technical knowledge and specialized skills to drive solutions across multiple service owners, collaborate to build unique solutions quickly, and improve technology solutions that support all Amazonians. You are able to manage large projects with minimal guidance. You are able to resolve customer issues in time of crisis to get them working again. You are actively expanding your scope of knowledge by learning about software design patterns, data structures, AWS technologies and distributed systems concepts.
Key job responsibilities
Responsibilities include, but are not limited to
- Troubleshoot difficult IT problems without SOPs.
- Collaborate with internal teams or vendors to execute projects and resolve customer issues.
- Lead continuous improvement efforts.
- Audit the quality of work performed and provide constructive feedback when necessary.
- Automate manual tasks; create/improve small tools that help make team operations more efficient.
- Be the first point of escalation.
- Own customer issues and drive to completion.
- Participate in hiring, training and development of others.
- High attention to detail and capable of managing multiple priorities simultaneously.
- On-call for high-severity issues outside standard hours.
- Work with the team onsite in our corporate offices Monday-Friday.
- Ability to travel up to 30%.
Basic Qualifications
- 4+ years of software development, or 4+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience troubleshooting and documenting findings
Preferred Qualifications
- Knowledge of distributed applications/enterprise applications
- Knowledge of UNIX/Linux operating system
- Experience in agile/scrum or related collaborative workflow
- Experience scripting in modern program languages
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,400/year in our lowest geographic market up to $182,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
$81.4k-182k yearly 5d ago
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Information Technology Specialist
KBC Advisors 4.1
Information technology consultant job in Seattle, WA
KBC Advisors is seeking an experienced IT Specialist to support our growing Data & Products team. This role is hands-on and critical to ensuring seamless technology operations across the organization. The ideal candidate will be proactive, detail-oriented, and comfortable balancing day-to-day support with strategic IT initiatives.
KBC Advisors is a modern, nimble purpose-built firm. We pride ourselves on doing things differently. We want team members with diverse views and experiences who can bring new ideas to the table. We value what makes each of us unique and use it to drive our innovative approach to commercial real estate.
This is an in-person position in our Seattle, Washington office.
Essential Duties and Responsibilities
Manage and track IT assets, including hardware and software, to ensure accurate inventory and maintenance
Support IT-led projects and system rollouts in a hands-on environment
Troubleshoot user access issues on company devices
Provide technical support for video conferencing systems and meetings
Deliver user training on tools, applications, and IT policies
Manage, escalate, and de-escalate IT ticket submissions to ensure timely resolution
Research, evaluate, and recommend new technologies to improve IT processes
Create, update, and manage IT process guides and training resources
Provide IT support and onboarding for new and existing employees
Assist with implementing and monitoring IT security measures
Travel to KBC offices as needed to provide onsite support
Preferred Qualifications
Strong understanding of IT asset management and lifecycle processes
Proficiency with Microsoft 365, Windows and mac OS environments, and video conferencing platforms
Familiarity with IT security best practices and access management
Excellent communication skills with the ability to train and support non-technical users
Strong problem-solving skills with the ability to prioritize multiple requests
Experience working both independently and collaboratively across teams
Education and Experience
Bachelor's degree in InformationTechnology, Computer Science, or a related field
3+ years of experience in IT support, systems administration, or a related role
The expected annual base salary for this position is $67,000 - $82,000. Experience, skills, location and other factors are considered when determining the salary offered.
$67k-82k yearly 1d ago
National Support Eng - CT
Canon USA & Affiliates 4.6
Information technology consultant job in Olympia, WA
**National Support Eng - CT - req1618**
Support Service operations by utilizing technical product expertise in resolution of urgent issues, analyzing actions taken, and utilizing results to improve business practices. A high value is placed on improving repair speed (MTTR) and reducing repair costs. May be required to rotate through the Remote Service Center and providing modality-specific technical support to CMSU external customers as well as internal customers (Applications). Utilizes product expertise to diagnose/resolve customer issues on first contact to minimize system downtime and maximize FSE dispatch avoidance. Credentialing requirements, including Covid vaccinations, are a condition of employment for this position. CMSU is an Equal Opportunity Employer, and reasonable accommodations will be considered.
**RESPONSIBILITIES**
+ **InTouch Center & Front Line Support**
+ Provide after-hours on-call telephone support and direct escalation support to Customer Engineers and Customer Solution Specialists (CSS). Mentor CSS to improve call resolution and author product knowledge articles to increase effectiveness. Establish and monitor procedures to maintain the integrity and quality of the Service problem/solution database.
+ Partner with Service field leadership to identify, escalate, and resolve customer issues through the Alert process. Recommend corrective actions based on product expertise, provide on-site support when required, and develop escalation pathways to CMSC (Japan) and Canon Medical Research (CMRU). Standardize and disseminate critical technical information, develop troubleshooting flowcharts, and recommend tools or equipment that improve productivity and reduce costs. Identify potential product issues, perform root cause analysis, and continuously improve alert and escalation processes.
+ **InnerVision Development**
+ Define future functional and feature needs for InnerVision based on field experience. Assist with testing, deployment, and optimization of upgrades and enhancements. Develop and refine internal processes using Best Practice principles to support daily operational needs.
+ **CMSC & NPI Support**
+ Differentiate product issues from routine service issues and investigate root causes. Serve as a technical liaison between Front Line teams and CMSC to identify, quantify, and resolve ongoing product concerns. Provide technical expertise to the CMSU Business Unit during NPI activities.
+ **Training Academy Support**
+ Contribute technical knowledge to the development of training curriculum aligned with evolving business needs. Support instructional delivery, lab oversight, and competency assessments as required.
+ **Overall Service & Business Performance**
+ Analyze InTouch cases to identify trends, recurring issues, and root causes across processes, hardware, software, and logistics. Develop and promote standardized troubleshooting methodologies, technical bulletins, and best practices that improve customer satisfaction and reduce costs. Establish measurement systems, influence service information systems, and provide financial impact analysis to support profitability-driven corrective actions.
+ **Customer & Internal Technical Support**
+ Work directly with eligible external customers to remotely troubleshoot and resolve product issues via phone and remote tools. Collaborate with Clinical Support teams to analyze complex issues, monitor service alerts from installed systems, escalate issues as needed, and generate knowledge articles in accordance with established P&P.
**QUALIFICATIONS**
+ Previous technical support or field service experience at journey level demonstrating strong troubleshooting and analytical skills.
+ Ability to develop and maintain effective internal and external working relationships.
+ Ability to travel both nationally and internationally.
+ Must maintain active motor vehicle/driver's license from the state where the employee resides.
+ Minimum 7 years Applied technical experience.
+ **Pay Range $107K to $193K**
\#LI-LP1
\#LI-Remote
**_About us!_**
_Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._
$107k-193k yearly 5d ago
ServiceNow - IT Service Management (ITSM) - Senior - Tech Consulting - Open Location
Ernst & Young Oman 4.7
Information technology consultant job in Seattle, WA
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
ServiceNow Senior Consultant - IT Service Management (ITSM)
In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around.
The opportunity
You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career.
As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions.
Your key responsibilities
In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include:
Interacting with business stakeholders to evaluate business models and processes.
Analyzing newly implemented technology solutions to verify they meet business requirements.
Collaborating with technical teams to design and deliver system architecture solutions.
Skills and attributes for success
Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation.
Act as a workstream lead across all aspects of a ServiceNow ITSM project and solution delivery including but not limited to design, configuration/development, testing and deployment phases
Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers)
Provide guidance and industry leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation
Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps
Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes
Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources
Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs
Ability to create high quality deliverables and project artifacts
To qualify for the role, you must have
A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
Typically, no less than 2 - 4 years relevant ServiceNow ITSM project experience
ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
Minimum of 1 of the following ServiceNow certifications:
ServiceNow Certified Implementation Specialist - ITSM
3+ years of Big 4 or equivalent consulting experience
Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
Experience leading teams and supervising others
A driver's license valid in the U.S.
Ability to travel to meet client needs
Ideally, you'll also have
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
Performance analytics and reporting experience - certifications are a plus
ServiceNow Certified Implementation Specialist - Data Foundations or HAM or SAM
Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower)
What we look for
We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business.
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.
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$122.9k-213.4k yearly 5d ago
ML Engineer - AI Platform & GenAI Solutions
Apple Inc. 4.8
Information technology consultant job in Seattle, WA
A leading technology company in Seattle seeks an experienced Machine Learning Engineer to develop and deploy cutting-edge AI models. This role emphasizes building robust ML infrastructure and automating pipelines for data and model management. Ideal candidates will have over four years of experience in machine learning and proficiency in programming languages like Java or Python. The position offers a competitive salary, comprehensive benefits, and opportunities for professional growth.
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$112k-154k yearly est. 5d ago
Principal AI Rack & Server Solutions Engineer
Advanced Micro Devices 4.9
Information technology consultant job in Seattle, WA
A leading technology firm in Seattle is looking for a Principal Member of Technical Staff to support system design, debug and engage with customers on their AMD Instinctâ„¢ product line. This role involves leading hands-on validation efforts, optimizing Rack-Scale AI solutions, and influencing product roadmaps. The ideal candidate will have extensive experience in system architecture and debugging, along with relevant academic credentials. The position offers opportunities to mentor and drive technical excellence in a collaborative team environment.
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$85k-114k yearly est. 5d ago
Quantitative Trading Systems Engineer: Futures & Equities
Millennium Management LLC 4.1
Information technology consultant job in Seattle, WA
A leading global hedge fund in Seattle is seeking a Quantitative Developer to build critical trading infrastructure. You will collaborate with quantitative researchers and senior portfolio managers to optimize systems for trading strategies across global futures and equities. Candidates should have strong skills in React/Typescript and Python, paired with a Master's or PhD in a relevant field. This position offers significant career growth and impact in a dynamic environment.
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Information technology consultant job in Seattle, WA
A leading advisory firm in Seattle is seeking a motivated Lead Consultant for Advisory Services to support infrastructure projects. This role involves managing project teams, driving process improvements, and building client relationships while contributing to significant initiatives in transit, rail, and power sectors. The ideal candidate will possess a Bachelor's degree and 7-10 years relevant experience. A strong communicator with interpersonal skills is essential for success in this dynamic environment. Competitive salary range offered, with a comprehensive benefits package.
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$86k-112k yearly est. 5d ago
Senior Consulting Engineer, Enterprise Search & AI
Elasticsearch B.V 4.7
Information technology consultant job in Seattle, WA
A leading search AI company is looking for a Consulting Engineer - Search to help customers realize the value of their solutions. You will collaborate with various teams to deliver scalable architectures that enhance application performance and user experiences. The ideal candidate has over 5 years of experience in Enterprise Search technologies and excellent client interaction skills. This role is based in Seattle, WA, and offers flexible working arrangements.
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$103k-143k yearly est. 3d ago
Solutions Engineer
Braintrust
Information technology consultant job in Seattle, WA
About the company
Braintrust is the AI observability platform. By connecting evals and observability in one workflow, Braintrust gives builders the visibility to understand how AI behaves in production and the tools to improve it.
Teams at Notion, Stripe, Zapier, Vercel, and Ramp use Braintrust to compare models, test prompts, and catch regressions - turning production data into better AI with every release.
About the role
We are looking to hire a solutions engineer to partner with our sales team to navigate every part of the sales process. In this role, you'll working closely with technical stakeholders at companies ranging from small startups to massive enterprises. Our primary users are software engineers and PMs at world-class tech companies who are working to leverage GenAI.
What you'll do
Partner with our sales team to articulate the overall Braintrust value proposition, vision, and strategy to customers
Own the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
Deliver product and technical presentations to potential and existing customers
Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material
Ideal candidate credentials
5+ years of experience as a sales engineer or in solutions consulting
Ability to connect a customer's specific problems to Braintrust's solutions
Proficiency in Typescript and Python
Has written prompts / tinkered with GPT models and apps
Benefits include
Medical, dental, and vision insurance
Daily lunch, snacks, and beverages
Flexible time off
<
Competitive salary and equity
AI Stipend
Equal opportunity
Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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$73k-107k yearly est. 2d ago
Forward Deployed Engineer, Gov
Openai 4.2
Information technology consultant job in Seattle, WA
About the team
The OpenAI for Government team is a dynamic, mission-driven group leveraging frontier AI to transform how governments achieve their missions. Our team works to empower public servants with secure, compliant AI tools (e.g., ChatGPT Enterprise, ChatGPT Gov) and mission-aligned deployments that meet government technical requirements with strong reliability and safety.
About the role
Forward Deployed Engineers (FDEs) lead complex deployments of frontier models in production. You will embed with our most strategic government and public sector customers-where model performance matters, delivery is urgent, and ambiguity is the default. You'll map their problems, structure delivery, and ship fast. This includes scoping, sequencing, and building full-stack solutions that create measurable value, while driving clarity across internal and external teams.
You will work directly with defense, intelligence, and federal stakeholders as their technical thought partner, guiding adoption, maximizing mission impact, and ensuring successful deployments at scale. Along the way, you'll identify reusable patterns, codify best practices, and share field signal that influences OpenAI's roadmap.
This role is based in Washington DC, Seattle or San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required, including on-site work with customers.
In this role you will
Own technical delivery across multiple government deployments, from first prototype to stable production.
Deeply embed with public sector customers to design and build novel applications powered by OpenAI models.
Enable successful deployments across customer environments by delivering observable systems spanning infrastructure through applications.
Prototype and build full-stack systems using Python, JavaScript, or comparable stacks that deliver real mission impact.
Proactively guide customers on maximizing business and operational value from their applications.
Forge and manage relationships with customer leadership and stakeholders, ensuring successful deployment and scale.
Scope work, sequence delivery, and remove blockers early-making trade-offs between scope, speed, and quality.
Contribute directly in the code when clarity or momentum depends on it.
Codify working patterns into tools, playbooks, or building blocks others can use.
Share field feedback with Research and Product to influence model and product development.
Keep teams moving through clarity, judgment, and consistent follow-through.
You might thrive in this role if you
Bring 5+ years of engineering or technical deployment experience, ideally in customer-facing or government environments.
Active TS/SCI clearance or equivalent
Have scoped and delivered complex systems in fast-moving or ambiguous contexts.
Write and review production-grade code across frontend and backend, using Python, JavaScript, or similar stacks.
Are familiar with cloud deployment models (Azure, AWS), Kubernetes, Terraform, and related infrastructure.
Have experience building or deploying systems powered by LLMs or generative models, and understand how model behavior affects product experience.
Simplify complexity, make fast, sound decisions under pressure, and communicate clearly across technical and non-technical audiences.
Spot risks early, adjust without slowing down, and model calm judgment when stakes are high.
Are humble, collaborative, and eager to help others with empathy.
Operate with high horsepower, thrive in dynamic environments, and can ruthlessly prioritize across multiple projects.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI's Aff…
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected informationtechnology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
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Information technology consultant job in Seattle, WA
A consulting firm specializing in M&A is seeking a Senior Consultant to join their Merger & Carve‑out Services team. This position requires expertise in mergers and acquisitions along with a strong focus on technology, supporting various industries' clients. Responsibilities include managing cost models, leading technology workstreams, and mentoring junior team members. The ideal candidate has 4+ years in management consulting and is skilled in data analysis tools. Competitive compensation and comprehensive benefits are offered, including unlimited flexible time off.
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$123k-155k yearly est. 3d ago
Information Technology Professional
U.S. Navy 4.0
Information technology consultant job in Olympia, WA
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$58k-76k yearly est. 18d ago
IT Systems Administrator - Temporary Position
The Museum of Flight 4.3
Information technology consultant job in Seattle, WA
Do you like to be challenged with complex problems and love creating elegant solutions? The Museum of Flight is expanding our InformationTechnology team to support internal growth and new innovations in software, hardware, end-user experiences, and the next generation of digital access for Museums. If you want to make a big difference on a small team, are highly organized, can effectively communicate complex ideas, and have managed multiple projects, we want to hear from you. We highly encourage persons of color, members of marginalized communities, women, non-binary, and LGBTQIA+ individuals to apply.
**This is a 4-6 month temporary position**
Summary
The Systems Administrator supports the mission of The Museum of Flight by being responsible for the reliable day-to-day operation, maintenance, and security of the organization's IT infrastructure. They install, configure, and support servers, networks, and end-user devices across local and wide area environments. This role ensures the availability, performance, and integrity of email systems, data storage, applications, and connectivity to support continuous business operations.
Essential Duties & Responsibilities
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor, which are not mentioned below. Specific activities may change from time to time. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions.
1. Systems & Infrastructure Administration
Manage Windows Server environments, Active Directory, DNS, DHCP, GPOs, file systems, and user provisioning.
Maintain hybrid identity infrastructure (Microsoft Entra ID/Azure AD) and integrations with Microsoft 365, SharePoint, and Teams.
Monitor and optimize server performance, storage, backup solutions (Rubrik), and virtualization environments (Hyper-V/VMware).
Serve as the primary Tier 3 escalation point and provide Tier 2/3 escalation support to staff, swiftly resolving complex operational issues
2. Enterprise Applications
Configure roles, permissions, workflows, custom forms, and analytics dashboards.
Support integrations with Smartsheet, Salesforce, applicable CRM , Blackbaud Raiser's Edge donor/fundraising platform, and other nonprofit business systems.
Partner closely with the Finance & Operations to streamline data flows, ensure reporting accuracy, and automate administrative processes.
3. Networking & Connectivity
Configure and manage firewalls, Fortinet (Brocade Extreme Network), and switching architecture.
Monitor LAN/WAN infrastructure, troubleshoot latency, access control, and site-to-site connectivity.
Ensure uptime and resiliency across office, construction, retail, and remote field environments.
4.Projects & Documentation
Contribute to IT projects: hardware refreshes, cloud migrations, network upgrades, disaster recovery planning.
Develop technical documentation, SOPs, user training guides, and knowledge base articles.
Collaborate across departments to assess technological needs and recommend scalable solutions.
5. Dedicated Security and Digital IP Protection
Proactively enforce security policies (e.g., GPOs) across all servers and endpoint devices in alignment with organizational standards and regulatory compliance.
Manage access controls and conduct regular user access reviews across core business systems (e.g., Abila MIP / Microix, Raiser's Edge, SharePoint) to protect sensitive donor and financial data (Digital IP).
Manage security tools, interpret alerts, and actively participate in the Security Incident Response process, escalating critical findings to the IT Director.
Manage and monitor the data storage and backup infrastructure (Rubrik) to ensure the integrity and rapid recovery of core institutional assets and IP.
Qualifications
Education & Experience
Associate degree in a related field preferred, or commensurate experience of the subject
Minimum of four (4) years' work experience in IT systems administration.
Knowledge
Strong project management knowledge with a demonstrated ability to deliver on time and on budget.
Proficiency in -specific software (e.g., SmartSheet, Azure) desired.
Experience with Smartsheet, Raisers Edge, Salesforce software preferred.
Skills
Well organized, customer service driven and excellent interpersonal skills.
Computer proficiency in a Microsoft Windows environment.
Abilities
Ability to work collaboratively in a dynamic work environment
Ability to navigate ambiguity and adapt to evolving priorities.
License & Certification
None
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Schedule is set by the supervisor with flexibility for evening and variable hours based on Museum need.
Able and willing to work a flexible and/or extended work week which may include some evening and/or weekend work.
Onsite attendance is essential to perform the duties of this position.
Little to no travel is expected for this position.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to lift up to 30 pounds with assistance.
This position works in an office environment with long sedentary periods and repetitive wrist and arm movement
The ability to focus, bend, carry, reach to the side, front and overhead, push, pull, walk, stand, twist, squat and crawl from frequent to occasional as required in an IT installation setting
Comfortable working in confined work space, overhead catwalks, ladders of varied heights and elevated platform lifts
Benefits
The Museum of Flight offers employees benefits which include accrued sick leave, paid working holidays, 403(b) retirement plan and a 25% discount at the Museum Store.
Compensation
The hourly rate for this temporary position is $31.88 - $38.26, depending on experience.
Should you receive an offer, please expect that it can fall anywhere within this range. A multitude of factors will determine a fair salary based on the following: scope of role within the organization, years of relevant experience, specific skills, and evaluation of capability to execute in role successfully (among other critical factors).
Important Information
The Museum of Flight is committed to reflecting the diverse community around us. We continue to listen, learn, and implement change so that we can become a more inclusive organization that addresses bias and inequity, and better serves our communities. We highly encourage persons of color, members of marginalized communities, women, non-binary, and LGBTQIA+ individuals to apply.
Prior to hire and once an initial offer of employment has been made, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
The Museum of Flight is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, sex, religion, national origin, disability, veteran's status, sexual orientation, or gender identity/expression.
This organization participates in E-Verify.
#LI-EA1
#li-onsite
$31.9-38.3 hourly 14d ago
Information Technology
Vp 3.9
Information technology consultant job in Tacoma, WA
InformationTechnology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the InformationTechnology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the informationtechnology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand informationtechnology industry.
Even if you have no obvious prior informationtechnology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the InformationTechnology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in InformationTechnology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$30k-64k yearly est. Auto-Apply 60d+ ago
IT Endpoint and Inventory Administrator
University of Washington 4.4
Information technology consultant job in Seattle, WA
The Department of Medicine has an outstanding opportunities for an IT Endpoint and Inventory Administrator to join our central IT team!
Under the supervision of the IT Support Manager, the IT Endpoint and Inventory Administrator will be the subject matter expert responsible for IT end-device configuration, life-cycle management, and the overall user experience on these systems. This position will be required to configure and maintain various localized systems required to achieve these tasks.
Additional responsibilities will include workstation and application support for all Microsoft supported versions of Windows (11+), as well as Apple supported versions of mac OS (14+), in an Active Directory environment. Support duties will include network connectivity troubleshooting, printer installation and configuration, software installation and troubleshooting, AD account management, Exchange mailbox and user support, software support (all Microsoft supported versions of Office, Acrobat, Citrix, etc.), VPN remote access user configuration and support, and special projects as assigned.
This position reports to the IT Support Manager for all helpdesk related tasks.
The Department of Medicine is the largest department in the School of Medicine with over 3900 staff, faculty, trainees and students and an annual budget of approximately $600,000,000 consisting of patient care revenue, sponsored research funds, endowments and gifts, state funds and affiliated hospital funding associated with the academic programs within the department. The department is made up of eleven subspecialties divisions: Allergy and Infectious Diseases; Cardiology; Gastroenterology; General Internal Medicine; Gerontology & Geriatric Medicine; Hematology-Oncology; Medical Genetics; Metabolism, Endocrinology and Nutrition; Nephrology; Pulmonary, Critical Care and Sleep Medicine; and Rheumatology. These divisions occupy space at multiple sites including University of Washington Medical Center (UWMC), Harborview Medical Center (HMC), Veterans Administration Puget Sound Health Care System (VAPSHCS), Bloodworks NW, Fred Hutch, and other locations in the Seattle area.
The IT Endpoint and Inventory Administrator is a primary resource for supporting a complex organization of educational, research and clinical programs throughout the entire Department/School. The IT Endpoint and Inventory Administrator implements and continually improves the services of the divisions that have become an integral part of the School's success. The IT Endpoint and Inventory Administrator will be responsible for providing best practice support for end users, while helping to assure that the services provided are compliant with all UW Medicine Policies. The network establishes connectivity throughout a widely dispersed group of departments, and forms a solid foundation for an environment where information and data can be centralized and shared between faculty and staff in a timely and efficient manner.
The Department of Medicine is consistently recognized as one of the best departments in the nation by many measures. It is the leader in primary care and subspecialty medicine education, a preeminent provider of health care in the Pacific Northwest and one of the nation's most prominent centers of basic and clinical research in Medicine. Technology is the key to the day-to-day operations and efficiency of the Department.
The IT Endpoint and Inventory Administrator will work with DOM and other SOM department management to provide support and services for more than 4000 workforce members, supporting computing resources, handle client computing issues when they arise, help guide the professional activities of the Help Desk students, advise users in best practices for data stewardship, and serve as an escalation point and subject matter expert for SharePoint within the DOM IT helpdesk team.
DUTIES & RESPONSIBILITIES
Endpoint Management (45%)
The IT Endpoint and Inventory Administrator is independently responsible for the complex management and tracking of the Department of Medicine's computing devices. These responsibilities include:
Lead the design, development, implementation, and maintenance of a robust IT inventory system to track equipment lifecycle and reporting.
Utilize various systems to create robust reports on the current state of end-device systems. Specific applications include SCCM, JAMF, SharePoint Services, SQL Server, Active Directory, etc.
Document and track IT end-user devices from the moment of purchase through disposal ensuring compliance with UW and Department of Medicine policies and procedures
Continually research and analyze emerging technologies and use this knowledge during the planning of next-generation inventory and end-device management systems. Use expert knowledge during the advisory process of purchasing new systems and technologies.
Work with outside vendors to evaluate new hardware and software options, make recommendations to management on the purchase of hardware and software solutions to continuously improve IT operations and end user experience.
Work with vendors to maintain a comprehensive list of available computing hardware/software for procurement by the Department of Medicine and other supported UW units.
Receive and track computing related shipments. Process packing slips and other documents as required by UW and Department of Medicine Policy
Develop comprehensive documentation for inventory system infrastructure and processes.
Consult with IT Security Administrator on SCCM security patches, system state security, Operating System upgrades.
Generate computing equipment refresh reports and provide recommendations to clients based on equipment age and annual refresh.
Use endpoint management tools to monitor operating systems for errors, diagnose operating system issues, including device drivers, network configurations, and communication software.
Install, maintain, and update Windows and MacOS operating systems using manual methods and endpoint automation
Upgrade operating systems to most current supported versions using manual methods and endpoint automation
Direct User Support and Training / Policies and Procedures Management (35%)
The Endpoint and Inventory Administrator is responsible for directing and supporting the faculty and staff in their use of the computer system at UWMC, HMC, VA, SLU and other facilities supported by the Department of Medicine IT Services and remote environments. The IS Help Desk task responsibilities include:
Regular collaboration with the IT Support Manager on various end-user and IT support subjects.
Consult with staff and faculty to analyze their computational needs and provide recommendations for the purchase of hardware and software.
Network/Desktop applications installation, configuration, and management.
Oversight, mentoring, training and task assignments of the student support staff.
Mentor and train end users on Microsoft office applications, printers, and workstation network connectivity.
Support of Audio/Visual meeting events for the Department of Medicine.
Support subject matter experts and outside consultants with the implementation and use of web and network-based applications related to the Department's academic, research and clinical activities.
Implementation and enforcement of Departmental Policies and Procedures.
Collaborate with the network administrators and consultants on design issues related to web and network-based applications, such as multi-user databases, etc.
Configure and operate department equipment for multimedia applications.
Work with the network administrators on issues regarding network and troubleshooting related to end user connectivity issues.
Collaborate with the IT Support Manager concerning IT training needs
Support user access from remote sites using remote access tools such as a SSLVPN client and Remote Desktop Connection.
Systems Administration (15%)
The IT Endpoint and Inventory Administrator is responsible for implementing and maintaining an information systems strategy that supports the Department of Medicine goals and objectives. Systems administration responsibilities include:
Review, implement, and maintain security standards for client workstations, peripherals, and servers.
Conduct and verify successful hardware and software inventory.
Support the IT Support Manager regarding the maintenance and accuracy of Active Directory user and equipment information.
Exchange security and permissions administration for end users.
Collaborate in the development, maintenance and distribution of automated Server and Workstation update patches.
General equipment Inventory Control administration and reporting.
Other Duties and Project Work (5%)
Perform other duties and ad hoc projects as assigned.
Self-paced learning for all new technologies that the Department of Medicine IT Services department decides to support.
MINIMUM QUALIFICATIONS
Bachelor's Degree in Computer Science, InformationTechnology or related field AND a minimum of 3 years' experience performing progressively more complex and responsible tasks including support of computer systems, end users, and Active Directory or equivalent on the job experience.
Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
Additional Qualifications:
Familiarity with Microsoft Configuration Manager (formerly SCCM), especially functions related to image deployment, task sequences, equipment and software inventory, custom reports and queries.
Familiarity with multiple MDM systems such as JAMF
Demonstrated excellent written/oral communication skills, user liaison skills and personal interaction abilities.
Demonstrated excellent customer service skills
Demonstrated ability to work independently with minimal supervision.
Demonstrated ability to exercise good independent judgment in the application of computing policies.
Management and administrative skills to include experience with vendors, providing hardware/software consultation and recommendations, and inventory control.
Demonstrated experience working with Two Factor Authentication tools, including Duo and PKI smart cards.
Knowledge of and hands on experience implementing and supporting whole disk encryption technologies for Windows and mac OS (BitLocker and FileVault), including methods of key escrow.
Demonstrated a strong knowledge of Microsoft desktop and server OS & familiarity with Microsoft Office applications.
Demonstrated a strong knowledge of Apple mac OS & familiarity with mac OS versions of Microsoft Office applications.
Demonstrated knowledge network administration and troubleshooting.
Demonstrated knowledge of networked desktop computing in a Windows environment.
Experience in a complex computing environment.
Demonstrated ability to develop creative solutions for academic, instructional, business and research needs while working within the constraints of the current IT Budget.
Experience with Microsoft Active Directory services
Experience in policy and procedure implementation and enforcement using Active Directory Group Policy.
Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Manager.
DESIRED QUALIFICATIONS
A minimum of 5 years' experience working within higher-ed IT environments and working with IT security policies for medical institutions.
Familiar with the principles of Information Security and system logging.
Knowledge of SharePoint Administration and the SharePoint environment.
Experience with software installation, configuration and maintenance in a multi-server, distributed computing environment.
Experience supporting users within a Federal Information Security Management Act compliant IT environment.
Experience with installing and troubleshooting hardware for servers and workstations.
Experience installing and troubleshooting Windows and Macintosh workstations.
Experience providing system's documentation and implementing system policies and procedures
WORKING CONDITIONS
Available and willing to work off-hours and weekends as needed.
Available and willing to work late nights to support maintenance window events as needed.
Able and willing to be on-call 24x7 as needed.
#UWDeptMedicineJobs
Compensation, Benefits and Position Details
Pay Range Minimum:
$75,696.00 annual
Pay Range Maximum:
$102,000.00 annual
Other Compensation:
-
Benefits:
For information about benefits for this position, visit ******************************************************
Shift:
First Shift (United States of America)
Temporary or Regular?
This is a regular position
FTE (Full-Time Equivalent):
100.00%
Union/Bargaining Unit:
Not Applicable
About the UW
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.
To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
$75.7k-102k yearly 4d ago
Executive Support Eng II (RED)
Amazon.com, Inc. 4.7
Information technology consultant job in Seattle, WA
Executive Support Engineers work with Amazon Senior Leadership teams to support their IT needs. Our customers need timely, accurate, and professional support to minimize downtime and disruption. A successful Executive Support Engineer excels in a fast-paced, team environment and possesses excellent communication skills. They have a high degree of technical aptitude over a large scope of IT software, hardware, and networking disciplines, and know how to convey that knowledge to customers with all levels of technical knowledge.
As an Executive Support Engineer, you will use your technical knowledge and specialized skills to drive solutions across multiple service owners, collaborate to build unique solutions quickly, and improve technology solutions that support all Amazonians. You are able to manage large projects with minimal guidance. You are able to resolve customer issues in time of crisis to get them working again. You are actively expanding your scope of knowledge by learning about software design patterns, data structures, AWS technologies and distributed systems concepts.
Key job responsibilities
Responsibilities include, but are not limited to
Troubleshoot difficult IT problems without SOPs.
Collaborate with internal teams or vendors to execute projects and resolve customer issues.
Lead continuous improvement efforts.
Audit the quality of work performed and provide constructive feedback when necessary.
Automate manual tasks; create/improve small tools that help make team operations more efficient.
Be the first point of escalation.
Own customer issues and drive to completion.
Participate in hiring, training and development of others.
High attention to detail and capable of managing multiple priorities simultaneously.
On-call for high-severity issues outside standard hours.
Work with the team onsite in our corporate offices Monday-Friday.
Ability to travel up to 30%.
Basic Qualifications
4+ years of software development, or 4+ years of technical support experience
Experience troubleshooting and debugging technical systems
Experience troubleshooting and documenting findings
Preferred Qualifications
Knowledge of distributed applications/enterprise applications
Knowledge of UNIX/Linux operating system
Experience in agile/scrum or related collaborative workflow
Experience scripting in modern program languages
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,400/year in our lowest geographic market up to $182,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
$81.4k-182k yearly 5d ago
Frontier AI Deployment Engineer for Government
Openai 4.2
Information technology consultant job in Seattle, WA
A tech-focused organization is looking for a Forward Deployed Engineer to lead complex AI deployments with government clients. You will be responsible for managing technical delivery, embedding within client teams, and utilizing advanced AI technologies to solve critical challenges. Ideal candidates will have 5+ years of experience in engineering, a TS/SCI clearance, and a strong ability to communicate effectively while navigating fast-paced environments. This position allows for hybrid work with significant travel requirements.
#J-18808-Ljbffr
$90k-128k yearly est. 3d ago
IT Endpoint and Inventory Administrator
University of Washington 4.4
Information technology consultant job in Seattle, WA
The Department of Medicine has any outstanding opportunities for an IT Endpoint and Inventory Administrator to join our central IT team! Under the supervision of the IT Support Manager, the IT Endpoint and Inventory Administrator will be the subject matter expert responsible for IT end-device configuration, life-cycle management, and the overall user experience on these systems. This position will be required to configure and maintain various localized systems required to achieve these tasks.
Additional responsibilities will include workstation and application support for all Microsoft supported versions of Windows (11+), as well as Apple supported versions of mac OS (14+), in an Active Directory environment. Support duties will include network connectivity troubleshooting, printer installation and configuration, software installation and troubleshooting, AD account management, Exchange mailbox and user support, software support (all Microsoft supported versions of Office, Acrobat, Citrix, etc.), VPN remote access user configuration and support, and special projects as assigned.
This position reports to the IT Support Manager for all helpdesk related tasks.
The Department of Medicine is the largest department in the School of Medicine with over 3900 staff, faculty, trainees and students and an annual budget of approximately $600,000,000 consisting of patient care revenue, sponsored research funds, endowments and gifts, state funds and affiliated hospital funding associated with the academic programs within the department. The department is made up of eleven subspecialties divisions: Allergy and Infectious Diseases; Cardiology; Gastroenterology; General Internal Medicine; Gerontology & Geriatric Medicine; Hematology-Oncology; Medical Genetics; Metabolism, Endocrinology and Nutrition; Nephrology; Pulmonary, Critical Care and Sleep Medicine; and Rheumatology. These divisions occupy space at multiple sites including University of Washington Medical Center (UWMC), Harborview Medical Center (HMC), Veterans Administration Puget Sound Health Care System (VAPSHCS), Bloodworks NW, Fred Hutch, and other locations in the Seattle area.
The IT Endpoint and Inventory Administrator is a primary resource for supporting a complex organization of educational, research and clinical programs throughout the entire Department/School. The IT Endpoint and Inventory Administrator implements and continually improves the services of the divisions that have become an integral part of the School's success. The IT Endpoint and Inventory Administrator will be responsible for providing best practice support for end users, while helping to assure that the services provided are compliant with all UW Medicine Policies. The network establishes connectivity throughout a widely dispersed group of departments, and forms a solid foundation for an environment where information and data can be centralized and shared between faculty and staff in a timely and efficient manner.
The Department of Medicine is consistently recognized as one of the best departments in the nation by many measures. It is the leader in primary care and subspecialty medicine education, a preeminent provider of health care in the Pacific Northwest and one of the nation's most prominent centers of basic and clinical research in Medicine. Technology is the key to the day-to-day operations and efficiency of the Department.
The IT Endpoint and Inventory Administrator will work with DOM and other SOM department management to provide support and services for more than 4000 workforce members, supporting computing resources, handle client computing issues when they arise, help guide the professional activities of the Help Desk students, advise users in best practices for data stewardship, and serve as an escalation point and subject matter expert for SharePoint within the DOM IT helpdesk team.
DUTIES & RESPONSIBILITIES
Endpoint Management (45%)
The IT Endpoint and Inventory Administrator is independently responsible for the complex management and tracking of the Department of Medicine's computing devices. These responsibilities include:
* Lead the design, development, implementation, and maintenance of a robust IT inventory system to track equipment lifecycle and reporting.
* Utilize various systems to create robust reports on the current state of end-device systems. Specific applications include SCCM, JAMF, SharePoint Services, SQL Server, Active Directory, etc.
* Document and track IT end-user devices from the moment of purchase through disposal ensuring compliance with UW and Department of Medicine policies and procedures
* Continually research and analyze emerging technologies and use this knowledge during the planning of next-generation inventory and end-device management systems. Use expert knowledge during the advisory process of purchasing new systems and technologies.
* Work with outside vendors to evaluate new hardware and software options, make recommendations to management on the purchase of hardware and software solutions to continuously improve IT operations and end user experience.
* Work with vendors to maintain a comprehensive list of available computing hardware/software for procurement by the Department of Medicine and other supported UW units.
* Receive and track computing related shipments. Process packing slips and other documents as required by UW and Department of Medicine Policy
* Develop comprehensive documentation for inventory system infrastructure and processes.
* Consult with IT Security Administrator on SCCM security patches, system state security, Operating System upgrades.
* Generate computing equipment refresh reports and provide recommendations to clients based on equipment age and annual refresh.
* Use endpoint management tools to monitor operating systems for errors, diagnose operating system issues, including device drivers, network configurations, and communication software.
* Install, maintain, and update Windows and MacOS operating systems using manual methods and endpoint automation
* Upgrade operating systems to most current supported versions using manual methods and endpoint automation
Direct User Support and Training / Policies and Procedures Management (35%)
The Endpoint and Inventory Administrator is responsible for directing and supporting the faculty and staff in their use of the computer system at UWMC, HMC, VA, SLU and other facilities supported by the Department of Medicine IT Services and remote environments. The IS Help Desk task responsibilities include:
* Regular collaboration with the IT Support Manager on various end-user and IT support subjects.
* Consult with staff and faculty to analyze their computational needs and provide recommendations for the purchase of hardware and software.
* Network/Desktop applications installation, configuration, and management.
* Oversight, mentoring, training and task assignments of the student support staff.
* Mentor and train end users on Microsoft office applications, printers, and workstation network connectivity.
* Support of Audio/Visual meeting events for the Department of Medicine.
* Support subject matter experts and outside consultants with the implementation and use of web and network-based applications related to the Department's academic, research and clinical activities.
* Implementation and enforcement of Departmental Policies and Procedures.
* Collaborate with the network administrators and consultants on design issues related to web and network-based applications, such as multi-user databases, etc.
* Configure and operate department equipment for multimedia applications.
* Work with the network administrators on issues regarding network and troubleshooting related to end user connectivity issues.
* Collaborate with the IT Support Manager concerning IT training needs
* Support user access from remote sites using remote access tools such as a SSLVPN client and Remote Desktop Connection.
Systems Administration (15%)
The IT Endpoint and Inventory Administrator is responsible for implementing and maintaining an information systems strategy that supports the Department of Medicine goals and objectives. Systems administration responsibilities include:
* Review, implement, and maintain security standards for client workstations, peripherals, and servers.
* Conduct and verify successful hardware and software inventory.
* Support the IT Support Manager regarding the maintenance and accuracy of Active Directory user and equipment information.
* Exchange security and permissions administration for end users.
* Collaborate in the development, maintenance and distribution of automated Server and Workstation update patches.
* General equipment Inventory Control administration and reporting.
Other Duties and Project Work (5%)
* Perform other duties and ad hoc projects as assigned.
* Self-paced learning for all new technologies that the Department of Medicine IT Services department decides to support.
MINIMUM QUALIFICATIONS
Bachelor's Degree in Computer Science, InformationTechnology or related field AND a minimum of 3 years' experience performing progressively more complex and responsible tasks including support of computer systems, end users, and Active Directory or equivalent on the job experience.
Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
Additional Qualifications:
* Familiarity with Microsoft Configuration Manager (formerly SCCM), especially functions related to image deployment, task sequences, equipment and software inventory, custom reports and queries.
* Familiarity with multiple MDM systems such as JAMF
* Demonstrated excellent written/oral communication skills, user liaison skills and personal interaction abilities.
* Demonstrated excellent customer service skills
* Demonstrated ability to work independently with minimal supervision.
* Demonstrated ability to exercise good independent judgment in the application of computing policies.
* Management and administrative skills to include experience with vendors, providing hardware/software consultation and recommendations, and inventory control.
* Demonstrated experience working with Two Factor Authentication tools, including Duo and PKI smart cards.
* Knowledge of and hands on experience implementing and supporting whole disk encryption technologies for Windows and mac OS (BitLocker and FileVault), including methods of key escrow.
* Demonstrated a strong knowledge of Microsoft desktop and server OS & familiarity with Microsoft Office applications.
* Demonstrated a strong knowledge of Apple mac OS & familiarity with mac OS versions of Microsoft Office applications.
* Demonstrated knowledge network administration and troubleshooting.
* Demonstrated knowledge of networked desktop computing in a Windows environment.
* Experience in a complex computing environment.
* Demonstrated ability to develop creative solutions for academic, instructional, business and research needs while working within the constraints of the current IT Budget.
* Experience with Microsoft Active Directory services
* Experience in policy and procedure implementation and enforcement using Active Directory Group Policy.
Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Manager.
DESIRED QUALIFICATIONS
* A minimum of 5 years' experience working within higher-ed IT environments and working with IT security policies for medical institutions.
* Familiar with the principles of Information Security and system logging.
* Knowledge of SharePoint Administration and the SharePoint environment.
* Experience with software installation, configuration and maintenance in a multi-server, distributed computing environment.
* Experience supporting users within a Federal Information Security Management Act compliant IT environment.
* Experience with installing and troubleshooting hardware for servers and workstations.
* Experience installing and troubleshooting Windows and Macintosh workstations.
* Experience providing system's documentation and implementing system policies and procedures
WORKING CONDITIONS
* Available and willing to work off-hours and weekends as needed.
* Available and willing to work late nights to support maintenance window events as needed.
* Able and willing to be on-call 24x7 as needed.
#UWDeptMedicineJobs
Compensation, Benefits and Position Details
Pay Range Minimum:
$75,696.00 annual
Pay Range Maximum:
$102,000.00 annual
Other Compensation:
* Benefits:
For information about benefits for this position, visit ******************************************************
Shift:
First Shift (United States of America)
Temporary or Regular?
This is a regular position
FTE (Full-Time Equivalent):
100.00%
Union/Bargaining Unit:
Not Applicable
About the UW
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.
To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
$75.7k-102k yearly 6d ago
Delivery Consultant - AI/ML, AWS Professional Services
Amazon 4.7
Information technology consultant job in Seattle, WA
Are you excited about building software solutions around large, complex Machine Learning (ML) and Artificial Intelligence (AI) systems? Want to help the largest global enterprises derive business value through the adoption and automation of Generative AI (GenAI)? Excited by using massive amounts of disparate data to develop AI/ML models? Eager to learn to apply AI/ML to a diverse array of enterprise use? Thrilled to be a key part of Amazon, who has been investing in Machine Learning for decades - pioneering and shaping the world's AI technology?
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled ML Engineer to join our team as a Delivery Consultant at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS AI/ML and GenAI solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the ML project lifecycle.
Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure AI/ML and GenAI solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
Key job responsibilities
As an experienced technology professional, you will be responsible for:
1. Implementing end-to-end AI/ML and GenAI projects, from understanding business needs to data preparation, model development, deployment and monitoring.
2. Designing and implementing machine learning pipelines that support high-performance, reliable, scalable, and secure ML workloads.
3. Designing scalable ML solutions and operations (MLOps) using AWS services and leveraging GenAI solutions when applicable.
4. Collaborating with cross-functional teams (Applied Science, DevOps, Data Engineering, Cloud Infrastructure, Applications) to prepare, analyze, and operationalize data and AI/ML models.
5. Serving as a trusted advisor to customers on AI/ML and GenAI solutions and cloud architectures
6. Sharing knowledge and best practices within the organization through mentoring, training, publication, and creating reusable artifacts.
7. Ensuring solutions meet industry standards and supporting customers in advancing their AI/ML, GenAI, and cloud adoption strategies.
This is a customer-facing role with potential travel to customer sites as needed.
About the team
About AWS:
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- 3+ years of cloud architecture and solution implementation experience
- Knowledge of the primary aws services (ec2, elb, rds, route53 & s3)
- Experience implementing AWS services in a variety of distributed computing environments
Preferred Qualifications
- 5+ years of IT implementation experience
- degree in advanced technology, or AWS Professional level certification
- Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies
- Knowledge of security and compliance standards including HIPAA and GDPR
- Experience and technical expertise (design and implementation) in cloud computing technologies
- Experience leading the design, development and deployment of business software at scale or recent hands-on technology infrastructure, network, compute, storage, and virtualization experience
- Experience in performance optimization and cost management for cloud environments
- Experience presenting technical solutions to diverse audiences in pre-sales environments
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
USA, CA, San Francisco - 151,000.00 - 204,300.00 USD annually
USA, CA, Santa Monica - 131,300.00 - 177,600.00 USD annually
USA, GA, Atlanta - 131,300.00 - 177,600.00 USD annually
USA, IL, Chicago - 131,300.00 - 177,600.00 USD annually
USA, MA, Boston - 131,300.00 - 177,600.00 USD annually
USA, NY, New York - 144,500.00 - 195,400.00 USD annually
USA, TX, Dallas - 131,300.00 - 177,600.00 USD annually
USA, VA, Arlington - 131,300.00 - 177,600.00 USD annually
USA, WA, Seattle - 131,300.00 - 177,600.00 USD annually
$113k-146k yearly est. 1d ago
Learn more about information technology consultant jobs
How much does an information technology consultant earn in Burien, WA?
The average information technology consultant in Burien, WA earns between $81,000 and $160,000 annually. This compares to the national average information technology consultant range of $62,000 to $115,000.
Average information technology consultant salary in Burien, WA
$114,000
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